We were caught by surprise that our other LG refrigerator quit working. It was 9.5 years old and could not get anyone to look at it in time. We had to react quickly to replace it or loose all of our food. We made our choice based on Consumers Report and our experience with LG products, this is the third LG product. we have owned. We are very pleased with the 
appliance. However we are disappointed in that there is insufficient room to store tall items. The previous model had a number of shelves on the right door for tall items. That feature is missing on this model.