Never thought I would have this much trouble with a sewing machine. The machine itself may work wonderfully. But I won't know until the power cord / press pedal finally makes it here. It has been two weeks sitting on my table. My excitement of owning a new Singer has faded. Getting any help from the company was a challenge. When I finally found a way to reach them via email, they sent the power cord. Reaching them took 6 days. Today makes the 7th day since they sent the cord out. Obviously it was sent on the back of the slowest turtle anyone could find. Very disheartened by this whole experience. As the situation was a result of someone not doing their job, I would have thought the company could have shipped it priority / express / overnight / two day delivery. Something a little faster than just UPS / USPS Mail Innovations. Coming from TN. Never been there, but I bet I could have driven there, picked it up, and driven back again long before this power source gets here.