I was originally given one of the steamers by my mother, and immediately fell in love with it. We’ve had it for five years and it’s performed great and start steaming almost instantly requires very little maintenance and I’ve haven’t had to take out an ironing board or an iron and waiting for it to heat up in years. Keeps me looking professional and wrinkle free. When the first one finally died after five years of service I decided while look at another brand I’m gonna go with the one I know works. The only improvement I wish to see is I wish that the garment holder the little hanger had a little more space between it and the metal stick that holds it up and a little more space hanging down so that suit coats are easier to steam without the collar being jammed up under the backside.