We've got 2 of these heaters to extend our outdoor entertaining/relaxing time on those cool nights. The installation was easy as the included instructions were easy to follow and once the gas can was connected, the units worked as promised. We've had no issues with the ignitor to date. Just follow the instructions as given to light the heater and it works like a charm. The ability to weight the units down by adding water or sand to the base in order to prevent any topple over due to high winds is a great feature. We keep our heaters covered when not in use to add further protection from the elements. This keeps them looking brand new and shiny. We are very happy with this heater! Two thumbs up!