We ordered this for my daughter's birthday and attempted to assemble it.  It had warped parts and missing bolt holes.  We couldn't get past step 9 in the assembly.  We ordered replacement parts April 2, 2020.  It is now April 24, 2020 and still no parts.  The swing set is taken up our entire garage and we aren't able to tell if there are further issues since we couldn't get past step 9.  I have opened up an inquiry ticket and it has since been closed as "solved" despite the ordered parts still not coming. I have limited time to return the item but would like to keep it.  I wish someone would be honest as I have a feeling this company decided to oversell and doesn't have the replacement parts at all.  We have had issues with other items but they have always been resolved....