first of all shipping was on time, packaging left a lot to be desired. in the age of nothing but shipping you would think company's would ask there vendors to do a better job in packaging. the round swivel bar was scratched up pretty good because it broke thru the box (i can live with it though). OK now that that is said the chair was in great shape after inspecting it, locked the back into position. rocked good, swiveled good. back and seat cushion and leg rest was very supportive. i am 6'1, 205 and the chair fit very well and comfortably. all in all very satisfied. wife wants to order a 2nd one.