The original item was damaged when we received it.  The felt had some wrinkles, and there were chips and scratches on the wood top. Wayfair promptly agreed to replace it for us!  Sadly, the replacement arrived with similar, but less severe, scratches on the wood top.  Everything else was fine.  I believe the problem is with the packing methods at the manufacturer's facility, since the scratches on both items were in the same locations.  Otherwise, it is a beautiful and well-built piece of furniture.