I bought the dehumidifier on Sep 30, 2020. I also bought a 2- Year Protection Plan. The dehumifier ran about six months, then stopped. Today I went on the Wayfair website to see what I should do to get the dehumidifier repaired, or replaced.

The "File a Claim" link took me to the warranty company where their system indicated they had no records in my name, per my phone number, name and email address. I called the warranty and was told there was no record of my contract. They asked that I email a copy of the contract. I paid for the warranty service at the time of purchase. The system is automated. I got the feeling that the company I called may purposefully make it difficult to file a claim.