The bottom rack constantly moves around as you are trying to fill or empty it, because the door spring pulls the door up even when the door is fully open. The dish racks also don't quite fit right on the ledges. The utensil holder also doesn't sit well in the rack. Additionally the door wobbles, and the handle is hard to grip while opening or closing the door. The rack isn't well designed to hold dishes. For example, there is nowhere that can hold tall glasses without the possibility of the falling over and shattering.