this machine took a little getting used to the low fill level compared to my old washer but the new basin (for 27") is very wide and a higher water level isn't needed.  I can fit bigger stuff into this machine but I found that you must be present because the load doesn't level as well, the machine really gets rocking and must be stopped. And, it is a bit loud during agitation (i.e. everyone in the condo knows the washer is on) so an enclosure helps. Otherwise its been great, sturdy, easy and I am not disappointed.  I would definitely recommend.