My cat loves this tree! The cat spends most of his day on this tree. I put the tree in front of sliding glass doors and the cat can watch birds and outdoor activities all day long. The item came packaged very well and had no damage from shipping. The assembly instructions consisted of pictures with a few words of instruction, which made it difficult for someone who doesn't assemble very many items. It took awhile to assemble - mostly because the instructions were so hard to understand. Once assembled and put into place, however, all the frustrations were melted away when the cat showed his enthusiasm and quick acceptance of his new favorite belonging.