We have only been using the Griddler Deluxe for a few weeks but already like a lot of things about it: The product is compactly built, heavy enough (about 15 pounds) to be stable, but light enough to move. The controls are very simple and focus on the most important thing - temperature settings. Upper and lower grill plate settings ad lots of flexibility to what / how we cook things. Reversible, easily removable and dishwasher safe grill plates are a very positive feature. So far we are mainly grilling sandwiches and reheating pizza in the Griddler but its simplicity and convenience will ensure our expanded use.