I actually love this coffee maker. It is very simple to use and the auto function was easy to figure out without reading a manual. I have not had any issues with the carafe dripping or spilling out when pouring the water in the reservoir or pouring a cup of coffee, it is practically mess free. The only thing that I have found that someone might complain about is that the coffee temperature is only 168 degrees but it is not a big deal to me. I don't like my coffee boiling hot anyways, in my opinion it is perfect. My husband even likes this coffee maker over the much more expensive one sitting next to it on the counter. I would recommend this to anyone that wants a nice, mess free and easy to operate coffee maker. [This review was collected as part of a promotion.]