Item delivered promptly & well packed. I received great service with this company. Heed the advice of other buyers however of not putting it together alone (crash).  Instructions aren't very clear and the pieces do not fit tightly.  However, I get lots of compliments on this piece and it works well for storing CDs.  Know that if a child or the dog bumps it even slightly the doors quiver - and careful inspection reveal the sub standard pulls on the doors.  So, just know these things going in because it DOES look good.  A tempermental wannabe blessed with good looks - Caveat Emptor.