I had wanted to love this product so much, but the person who wrote the assembling instructions should be tarred and feathered. I have spent tens of thousand of dollars with Wayfair and this is the first big disappointment. Currently my tree hall is sitting in three separate pieces. Why was there not an option to pay someone to assemble This injustice is just bad customers service! Shame on everyone involved.  Im trying to see if I can find a service that would help me save this otherwise beautiful product.