I bought this brewer at the beginning of October, it’s now December 3rd and I’m waiting for them to send me my 3rd brewer under warranty.  It works great for about a week, then a 12oz cup of coffee is now only about 8oz or less.  Then it slows down brewing and suddenly stops mid-brew!  Gotta love that!  We had Keurig’s before - but not so sure we will buy another one if we can ever get one that works!  On the upside, it does keep track of how many k-cups you use which is great and can auto reorder for you.  Unfortunately if you don’t have a working brewer - it really doesn’t matter that it counts your k-cups.  Very disappointed.