Just bought last week for an “out west” trip with a buddy. We used it as our ice keeper and pre-chilled as directed. But man was I bummed when we arrived at our destination, because to my surprise one of the hinge rods had fallen out. We had four of these type coolers (3 different brands) strapped to a trailer, so no way to find the hinge pin as it is probably stuck in someone’s tire on I-80.  On the plus side, it held ice longer than the rest, even missing the hinge rod. Placed ice in on Friday and still had half the ice on the following Wednesday. Still bummed about the hinge, hopefully they will rectify this for me. Photos taken after I returned home yesterday. Would have given 5 star if not for the hinge.