The chair is really nice. I had to contact wayfair and they had to reach out to the vendor TWICE to get it shipped...free shipping, you get what you pay for...it took over 21 days to receive my part. But as stated earlier, the chair is nice. It is for my 16 year old, but Im a big boy and I fit in it good. It fully reclines and is comfortable. So overall, good purchase, 4 stars because shipping is ridiculous...and to blame it on COVID is unacceptable as I am an essential worker and have been in this since ground zero. Using this excuse for your benefit is ridiculous.