We had been looking for a Hot tub for about 4 weeks prior to ordering this and done lots of research. They are at the moment extremely hard to come by. I had been checking daily on Layzspa website and this one became avaliable. We haven't been left disappointed, I love it. Easy set up, took 24 hours to get it up to temperature but once up to heat doesn't take long to warm up when turned down. Perfect for 2 adults but can fit 2 adults 2 kids in it. Can't fault it or the customer service. Highly recommended.