Brand new and the dryer is broke. Constantly saying their is airflow blockage when the house is new and the dryer is new. Checked air duct and zero blockage. I am now waiting on this to get repaired. Just a horrible experience. Also this would not connect to wifi without a firmware update, and you need wifi to get the firmware. I had to use 2 phones, one with the lg app and use the other one to setup a hotspot so that the lg app could connect to the hotspot and then upgrade the firmware of the dryer.