Given phrases that describe the relationship between two words/phrases as options, extract the word/phrase pair and the corresponding lexical relationship between them from the input text. The output format should be "relation1: word1, word2; relation2: word3, word4". Options: product/material produced, manufacturer, distributed by, industry, position held, original broadcaster, owned by, founded by, distribution format, headquarters location, stock exchange, currency, parent organization, chief executive officer, director/manager, owner of, operator, member of, employer, chairperson, platform, subsidiary, legal form, publisher, developer, brand, business division, location of formation, creator.

The Total Economic Impact (TEI) of Confirmit for Retail Organizations, a commissioned study conducted by Forrester Consulting on behalf of Confirmit , the leading global solutions provider for Customer Experience , Voice of the Employee , and Market Research , provides a framework of the cost, benefit, flexibility and risk factors retailers should review when considering implementing a Confirmit VoC solution.

Answer: industry: Forrester, Market Research