What is the relationship between department store chain and retail in the context of the input sentence. Choose an answer from: product/material produced; manufacturer; distributed by; industry; position held; original broadcaster; owned by; founded by; distribution format; headquarters location; stock exchange; currency; parent organization; chief executive officer; director/manager; owner of; operator; member of; employer; chairperson; platform; subsidiary; legal form; publisher; developer; brand; business division; location of formation; creator.

Those loyal retail servants manning the cosmetics counter at the venerable 177-year-old department store chain could be forgiven for wondering just what on earth is going on upstairs.

Answer: industry