Utilize the input text as a context reference, choose the right relationship between department store chain and retail from the options. Options: product/material produced, manufacturer, distributed by, industry, position held, original broadcaster, owned by, founded by, distribution format, headquarters location, stock exchange, currency, parent organization, chief executive officer, director/manager, owner of, operator, member of, employer, chairperson, platform, subsidiary, legal form, publisher, developer, brand, business division, location of formation, creator.

Those loyal retail servants manning the cosmetics counter at the venerable 177-year-old department store chain could be forgiven for wondering just what on earth is going on upstairs.

Answer: industry