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CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced new 8x8 Open Communications Platform enhancements, improving how organizations manage and use communications and collaboration. These new innovations are helping organizations accelerate digital workplace initiatives and optimize employee productivity and customer experiences from anywhere on any device. A modern, seamless platform matters. Owning the fully integrated cloud technology stack, from voice, team chat and meetings to contact center, enterprise APIs and programmable applications, enables us to rapidly inject new, innovative capabilities across the 8x8 Open Communications Platform via our microservices architecture, said Dejan Deklich, Chief Product Officer at 8x8, Inc. This benefits organizations significantly as it removes friction for both administrators and users, allowing them to easily mix-and-match, manage and use the communications, collaboration and customer engagement features they need in a fast-evolving, operate-from-anywhere business environment. The latest 8x8 Open Communications Platform updates empower organizations of all sizes and levels with new, global cloud communications and collaboration features that provide: Frictionless User Experience: improved, intuitive user experience facilitates employee adoption of mobile-first capabilities and increases engagement and productivity while reducing overall IT support and training costs. 8x8 Work, a single, integrated app for voice, team chat and video meetings now features: Automatic presence status sync with Google and Microsoft Office 365 Calendars sets user presence based on calendar events, eliminating manual steps to prevent interruptions while on calls or video meetings. Dark mode, the ability to mute chat and SMS notifications, and block spam calls and numbers, keeps users focused and productive while working from anywhere. Amazon Fire OS support and available in the Amazon app store. Users of select Amazon Fire Tablet models can now enjoy the same best-in-class end-user experience and features available on iOS and Android devices, including seamlessly moving from a chat or SMS to a voice call or video meeting at the tap of the finger. 8x8 Meet is included in the 8x8 Work app or available as a standalone meetings solution, and now includes: Enhanced security with end-to-end (E2E) encryption for 8x8 Work app users and guests joining via a web browser. Improved collaboration for large groups with support for up to 100 active participants per meeting. Optimization of upstream and downstream video quality to adjust for bandwidth consumption or network quality. In-meeting YouTube video sharing with automatic audio source prioritization for participants. Expanded Global Presence Effortless Administration: resource-constrained IT teams can quickly and easily manage the full communications requirements of a geographically dispersed mobile and remote workforce. New capabilities include: Deeper Insights: new highly scalable analytics platform enables fast, easy analysis of user adoption, system performance, data sharing and organization-wide call and meeting metrics. New features include: Customer Webinar Register for the upcoming customer webinar on December 16, 2020, at 8 am PT / 11 am ET to learn about the latest 8x8 Open Communications Platform enhancements. Gartner Magic Quadrant Recently, 8x8 was named a Leader in the 2020 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide1. This is the ninth consecutive year 8x8 has been recognized as a Leader in this report. 8x8 was also recognized as a Challenger in the 2020 Gartner Magic Quadrant for Contact Center as a Service2. [1] Gartner Magic Quadrant for Unified Communications as a Service, Worldwide, Rafael Benitez, Megan Fernandez, Daniel O'Connell, Christopher Trueman, Pankil Sheith, November 12, 2020. This Magic Quadrant report name has changed from 2015 onwards- 2015-2020: Magic Quadrant for Unified Communications as a Service, Worldwide, 2014: Magic Quadrant for Unified Communications as a Service, North America With Additional Regional Presence, 2012-2013: Magic Quadrant for Unified Communications as a Service, North America. [2] Gartner Magic Quadrant for Contact Center as a Service, Steve Blood, Drew Kraus, Pri Rathnayake, November 9, 2020. Caution Concerning Forward-Looking Statements This press release contains forward-looking statements. Readers are cautioned that such forward-looking statements involve risks and uncertainties that could cause actual events or our actual results to differ materially from those expressed in any such forward-looking statements. Readers are directed to 8x8s periodic and other reports filed with the Securities and Exchange Commission (SEC) for a description of such risks and uncertainties. 8x8 undertakes no obligation to update any forward-looking statements. About 8x8, Inc. 8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center, and API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter and Facebook. 8x8 and 8x8 X Series are trademarks of 8x8, Inc.

Answer: 8x8 Raises the Bar on Cloud Communications; New Release Delivers Work From Anywhere Insights and Improved Administrator and User Experience