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TOKYO, June29, 2020 /PRNewswire/ --Jupiter TelecommunicationsCo., Ltd.("J:COM"), Japan'slargest cable TV operator serving more than 5.5 million subscribers, and Smart Home Services pioneer Plume, today announced an expandedpartnership whereJ:COM will distributePlume's platformto cableoperators throughout Japan. From today,Japanesecable operatorsnow have the ability tooffer the world's most advanced Consumer Experience Management (CEM) Platform for the smart home. Powered by cloud and AI technologies, Plume's CEM Platform enhances thesubscriber's in-homeWi-Fi experience, while significantly reducingthe serviceprovider's operational costs. ZAQMesh Wi-Fi, Powered by Plume combines intelligent back-end support tools and highly-personalized front-end consumer services. J:COM willoffer Plume's full suite of products, includingHaystackPlume's intelligent suite of support services,tools and data dashboardsthat providesunprecedentedinsight to enable service providersto manage subscribers more effectively.Plume's CEM Platform provides a comprehensive view of a subscriber's home network and enablescustomer support teams to rapidly identify and proactively resolve issues, as a result, customer satisfaction is significantly increased, while churn and support costs are dramatically reduced. "Plume understands the critical needs, demands and challenges of today's smarthomes and has become an establishedpartner to ISPs, including cable operators, around the world," said Mr. Yusuke Ujimoto, Corporate Officer and GM, Business Innovation Unit at J:COM. "Cable operators across Japan are now empowered with the tools and technology they need to remain competitive and provide high-value services to their subscribers." As part of Plume's CEM Platform, Japanese cable operators will also be able to offer HomePassto their subscribers, an expanding suite of Smart Home Services that can be self-installed in minutes through the Plume App: Plume Adaptive WiFi intelligently optimizes in-home networks to deliver flawless Internet-delivered services to every device Advanced User Controls provide visibility into what's happening on a user's network, allowing them to set guest and child access controls, profiles, content filters, even pause the internet AI Security detects and blocks potential security threats, customizes content access, and eliminates unwanted ads Plume Motion uses Wi-Fi-connected devices to provide whole-home awareness through motion detection SuperPod Wi-Fi access points plug directly into power outlets and ensure reliable, whole-home Internet coverage ZAQMesh Wi-Fi, Powered by Plumecan be deployed and scaled rapidly, meaning that operators can be ready to deploy in less than 45 days. J:COM has already secured roll-outs with ten cable operators. Chupicom Fureai, Chupicom Hiroshima, Imizu Cable Network, KanazawaCable,will all deploy services in July, with Ichinoseki Cable Network, Katch Network, CableTV (Tochigi), Ina Cable Television, CRCC Media and Bay Communications Inc. following in the second half of 2020. "We're excited to offer our subscribers a new level of speed, security, personalization and control in their homes," commented Mr. Hiroyuki Nakatani, Executive Managing Director, Chupicom Fureai. 'ZAQ Mesh Wi-Fi, Powered by Plume, is the perfect solution to complement our premium broadband offering and meet our commitment to attain the highest levels of customer satisfaction." The expanded J:COM-Plume partnership follows the successful launch of J:COM Mesh Wi-Fi, Powered by Plume in October 2019. Today, the Plume Cloud manages more than 800 million devices in 16 million homes across the world. "We're delighted to enable J:COM to develop its commercial operations and at the same time, further expand Plume's presence throughout Japan and Asia," commented Mr. Fahri Diner, Co-founder & CEO, Plume. "Today, in-home connectivity is at the forefront of every consumer's mind, and we believe that with self-install and contactless support at the heart of our offering, there is no better time for cable operators in Japan to delight their subscribers with a comprehensive smart home offering." About Plume Plume is the creator of the world's first Consumer Experience Management (CEM) Platform powered by OpenSync. As the only open and hardware-independent solution, Plume enables the curation and delivery of new Smart Home Services rapidly and at massive scale. The Plume HomePass Smart Home Services Suite which includes Plume Adaptive WiFi, AI Security, secure Access Controls, advanced Parental Controls, and Plume Motion is managed by the Plume Cloud, a data- and AI-driven cloud controller currently running the largest software-defined network in the world. Plume leverages OpenSync, an open-source framework which comes pre-integrated with leading silicon & platform SDKs for coordination by the Plume Cloud. Visit www.plume.comand www.opensync.io. Plume, Powered by Plume, HomePass, Haystack, Plume Adaptive WiFi, AI Security, Plume Motion, SuperPod, and OpenSync are either trademarks, or registered trademarks of Plume Design, Inc. SOURCE Plume

Answer: J:COM and Plume Partner to Distribute Advanced Smart Home Services to Cable Operators Throughout Japan English Deutsch espaol Franais Agreements already in place with ten cable operators who will roll-out in 2020; first deployments with Chupicom Fureai, Chupicom Hiroshima, Imizu Cable Network and Kanazawa Cable in July