Model: IberaSoft/customer-sentiment-analyzer
Author: IberaSoft
Pipeline: text-classification
Library: transformers
Tags: transformers, safetensors, distilbert, text-classification, sentiment-analysis, customer-reviews, en, dataset:IberaSoft/ecommerce-reviews-sentiment, license:mit, model-index, endpoints_compatible, region:us
Card metadata: language: en
license: mit
tags: sentiment-analysis, customer-reviews, transformers, distilbert, text-classification
datasets: IberaSoft/ecommerce-reviews-sentiment
metrics: accuracy, f1
widget: text: This product exceeded my expectations! Fast shipping and great quality.
example_title: Positive Review, text: Terrible experience. Product broke after one week and customer service was unhelpful.
example_title: Negative Review, text: It's okay, nothing special. Does what it's supposed to do.
example_title: Neutral Review
model-index: name: customer-sentiment-analyzer
results: task: type: text-classification
name: Sentiment Analysis
dataset: name: E-commerce Reviews
type: IberaSoft/ecommerce-reviews-sentiment
metrics: type: accuracy
value: 90.2
name: Accuracy
verified: no, type: f1
value: 0.89
name: F1 Score
verified: no
Likes: 1 | All-time downloads: 20
Created: 2025-12-27 16:04:47