Model: ale-dp/xlm-roberta-ticket-classifier
Author: ale-dp
Pipeline: text-classification
Tags: safetensors, xlm-roberta, text-classification, ticket classification, multilingual, email-intent-detection, customer-support, en, de, dataset:private, license:apache-2.0, model-index, region:us
Card metadata: language: en, de
tags: text-classification, ticket classification, multilingual, email-intent-detection, customer-support, xlm-roberta
license: apache-2.0
datasets: private
model-index: name: xlm-roberta-ticket-classifier
results: task: type: text-classification
name: Email Ticket Classification
dataset: name: german-english-email-ticket-classification
type: private
metrics: name: Accuracy (Type)
type: accuracy
value: 0.8573
verified: no, name: Accuracy (Queue)
type: accuracy
value: 0.5189
verified: no, name: F1 Score (Type)
type: f1
value: 0.8573
verified: no, name: F1 Score (Queue)
type: f1
value: 0.5209
verified: no
Likes: 0 | All-time downloads: 78
Created: 2025-09-01 15:56:07