Model: Kahouli/callcenter-ticket-classifier
Author: Kahouli
Pipeline: text-classification
Library: transformers
Tags: transformers, pytorch, safetensors, distilbert, text-classification, ticket-classification, customer-support, call-center, fr, en, multilingual, dataset:custom-ticket-dataset, license:apache-2.0, model-index, endpoints_compatible, region:us
Card metadata: language: fr, en, multilingual
license: apache-2.0
tags: text-classification, ticket-classification, customer-support, call-center, transformers, distilbert
datasets: custom-ticket-dataset
metrics: accuracy, f1
model-index: name: callcenter-ticket-classifier
results: task: type: text-classification
name: Text Classification
metrics: type: accuracy
name: Accuracy
value: 0.95
verified: no, type: f1
name: F1 Score
value: 0.94
verified: no
Likes: 0 | All-time downloads: 154
Created: 2025-11-09 10:12:58