Model: s4um1l/saumil-ft-633e5453-0b3a-4693-9108-c6cc8a87730f
Author: s4um1l
Pipeline: sentence-similarity
Library: sentence-transformers
Tags: sentence-transformers, safetensors, bert, sentence-similarity, feature-extraction, generated_from_trainer, dataset_size:76, loss:MatryoshkaLoss, loss:MultipleNegativesRankingLoss, arxiv:1908.10084, arxiv:2205.13147, arxiv:1705.00652, base_model:sentence-transformers/all-MiniLM-L6-v2, base_model:finetune:sentence-transformers/all-MiniLM-L6-v2, model-index, text-embeddings-inference, endpoints_compatible, region:us
Base models (finetune): id: sentence-transformers/all-MiniLM-L6-v2
Card metadata: tags: sentence-transformers, sentence-similarity, feature-extraction, generated_from_trainer, dataset_size:76, loss:MatryoshkaLoss, loss:MultipleNegativesRankingLoss
base_model: sentence-transformers/all-MiniLM-L6-v2
widget: source_sentence: How does iteration contribute to the sustainable improvement of LTV?
sentences: Continuous monitoring and iteration of these strategies are key to sustainably improving LTV., # Company Policy: Shipping Options & Fulfillment

**1. Overview:**
This policy details the shipping methods offered, associated costs, delivery estimates, and order processing timelines.

**2. Domestic Shipping Options (Continental US):**

  **a) Standard Shipping:**
    - **Carrier(s):** USPS Ground Advantage / UPS SurePost (or similar)
    - **Estimated Delivery:** 5-7 business days after shipment.
    - **Cost:** Flat rate of $7.95 OR Free for orders over $50 (subtotal after discounts, before taxes)., # Standard Operating Procedure: Product Returns

**1. Policy Overview:**
Customers are welcome to return products under specific conditions. Our goal is to make this process fair and efficient.

**2. Eligibility:**
- **Timeline:** Items must be returned within 30 calendar days of the original purchase date.
- **Condition:** Products must be unused, unwashed, and in their original condition with all tags and packaging intact.
- **Proof of Purchase:** Original receipt or order confirmation email is required.
- **Exceptions:** Final sale items, perishable goods, and custom orders are not eligible for return unless defective., source_sentence: What preparations should be made if influencers are involved in the campaign?
sentences: **7. Re-engagement Campaigns:**
   - **Win-Back Flows:** Target inactive or lapsed customers (e.g., those who haven't purchased in 6 months) with a series of emails offering a special incentive, highlighting new products or features, or asking for feedback to understand why they haven't returned.
   - **Replenishment Reminders:** For consumable products, track average reorder cycles and send timely email or app notifications reminding customers when it might be time to reorder, possibly with a small discount for subscribing or reordering promptly.
   - **Goal:** To reactivate customers who have previously shown interest or purchased, preventing churn and extending their lifespan., # Comprehensive Marketing Campaign Checklist

**I. Pre-Launch Phase (4-6 Weeks Prior)**

**A. Strategy & Planning:**
  [ ] Define clear campaign objectives (e.g., sales target, lead generation, brand awareness).
  [ ] Identify and segment target audience(s).
  [ ] Establish Key Performance Indicators (KPIs) and measurement methods.
  [ ] Set campaign budget (ad spend, creative, influencers, tools).
  [ ] Develop core messaging and value proposition.
  [ ] Choose campaign channels (e.g., email, social media, PPC, content marketing, influencers).
  [ ] Create a detailed campaign timeline with milestones.
  [ ] Conduct competitor analysis for similar campaigns.
  [ ] Legal review (if applicable, for claims, sweepstakes rules, etc.)., **C. Technical Setup & Logistics:**
  [ ] Set up tracking codes (e.g., Google Analytics, Facebook Pixel) on all relevant pages.
  [ ] Configure UTM parameters for all campaign URLs.
  [ ] Ensure landing pages are mobile-responsive and load quickly.
  [ ] Set up A/B tests for creatives, copy, or landing pages if planned.
  [ ] Prepare email lists and segments.
  [ ] If involving influencers, finalize contracts and briefing materials.
  [ ] Coordinate with inventory/fulfillment teams if a product launch or promotion is involved.

**II. Launch Phase (Campaign Live)**, source_sentence: What are some of the key channels through which exceptional customer support should be provided according to the context?
sentences: **5. Provide Exceptional Customer Support:**
   - **Responsiveness & Channels:** Offer timely (e.g., within 24 hours for email, immediate for chat) and helpful support across multiple channels: email, phone, live chat, social media direct messages, and a comprehensive FAQ/Help Center.
   - **Proactive Support Examples:** Reach out to customers if potential issues are detected (e.g., shipping delays due to weather, a batch of products with a known minor issue being recalled or offered a fix before they complain). Notify customers about upcoming subscription renewals or expiring loyalty points., Continuous monitoring and iteration of these strategies are key to sustainably improving LTV., **4. Order Processing & Handling Time:**
- **Standard:** Orders are typically processed and shipped within 1-2 business days (Monday-Friday, excluding holidays).
- **Peak Periods:** Processing times may extend to 3-4 business days during major sales events or holidays.
- **Communication:** Customers receive a shipping confirmation email with tracking information once the order ships.

**5. Shipping Restrictions:**
- We cannot ship to P.O. Boxes for Expedited or Overnight options.
- Certain oversized items may have shipping restrictions or surcharges.
- We comply with all carrier restrictions regarding hazardous materials., source_sentence: What is the standard discount rate offered to employees on company products?
sentences: # Company Policy: Employee Discounts

**1. Policy Statement:**
Actively employed staff are entitled to a discount on company products as a benefit of employment.

**2. Discount Rate:**
The standard employee discount is 20% off the retail price.

**3. Eligibility & Verification:**
- **Eligibility:** All full-time and part-time employees currently employed by the company.
- **Verification:** Employees must use their official company email address when placing orders. The discount code will be provided upon verification of employment status by HR or the direct manager.
- **Code Usage:** Each employee receives a unique, non-transferable discount code., **3. Return Procedure:**
- **Initiation:** Customer contacts support via email (support@examplestore.com) or phone (1-800-555-1234) with order number and reason for return.
- **Authorization:** Support verifies eligibility and provides a Return Merchandise Authorization (RMA) number and a pre-paid shipping label (for domestic returns of non-sale items).
- **Packaging:** Customer securely packages the item(s) including the original receipt/packing slip and clearly marks the RMA number on the outside of the box.
- **Shipping:** Customer ships the package using the provided label or a carrier of their choice (customer pays shipping for international returns or if not using our label)., - **Goal:** To incentivize repeat purchases, increase customer engagement and retention, and make customers feel valued.
   - **Consideration:** Ensure the rewards are perceived as valuable and achievable. The program should be easy to understand and use. Track the cost-effectiveness of the loyalty program., source_sentence: What are the key components that should be included in the campaign performance report during the wrap-up phase?
sentences: **b) Expedited Shipping:**
    - **Carrier(s):** UPS 2nd Day Air / FedEx 2Day (or similar)
    - **Estimated Delivery:** 2-3 business days after shipment.
    - **Cost:** Calculated at checkout based on weight and destination (Live Rates) or a flat rate (e.g., $19.95).

  **c) Overnight Shipping:**
    - **Carrier(s):** UPS Next Day Air Saver / FedEx Standard Overnight (or similar)
    - **Estimated Delivery:** 1 business day after shipment (for orders placed before cutoff time).
    - **Cost:** Calculated at checkout based on weight and destination (Live Rates).
    - **Order Cutoff:** Orders must be placed by 12:00 PM EST for same-day processing and next-day delivery., **1. Enhance Onboarding & First Purchase Experience:**
   - **Welcome Email Series:** Educate new subscribers/customers about the brand story, unique value proposition (what makes us different and better), and product range. Include a modest first-time purchase incentive (e.g., 10% off, free sample with first order). The series could be 3-5 emails spaced over a week.
   - **Post-Purchase Communication:** Send timely order/shipping confirmations with tracking links. Follow up 5-7 days after delivery to check satisfaction, offer support, and solicit product reviews or social shares., **B. Reporting & Analysis (Wrap-up):**
  [ ] Compile a comprehensive campaign performance report.
  [ ] Analyze what worked well and what didn't.
  [ ] Calculate ROI and cost per acquisition/lead.
  [ ] Document key learnings and insights for future campaigns.
  [ ] Share report with stakeholders.

**C. Housekeeping:**
  [ ] Archive campaign assets and documentation.
  [ ] Update budget tracking.
  [ ] Send thank-you notes or payments to influencers/partners (if applicable).
pipeline_tag: sentence-similarity
library_name: sentence-transformers
metrics: cosine_accuracy@1, cosine_accuracy@3, cosine_accuracy@5, cosine_accuracy@10, cosine_precision@1, cosine_precision@3, cosine_precision@5, cosine_precision@10, cosine_recall@1, cosine_recall@3, cosine_recall@5, cosine_recall@10, cosine_ndcg@10, cosine_mrr@10, cosine_map@100
model-index: name: SentenceTransformer based on sentence-transformers/all-MiniLM-L6-v2
results: task: type: information-retrieval
name: Information Retrieval
dataset: name: Unknown
type: unknown
metrics: type: cosine_accuracy@1
value: 0.9583333333333334
name: Cosine Accuracy@1
verified: no, type: cosine_accuracy@3
value: 1
name: Cosine Accuracy@3
verified: no, type: cosine_accuracy@5
value: 1
name: Cosine Accuracy@5
verified: no, type: cosine_accuracy@10
value: 1
name: Cosine Accuracy@10
verified: no, type: cosine_precision@1
value: 0.9583333333333334
name: Cosine Precision@1
verified: no, type: cosine_precision@3
value: 0.3333333333333333
name: Cosine Precision@3
verified: no, type: cosine_precision@5
value: 0.19999999999999998
name: Cosine Precision@5
verified: no, type: cosine_precision@10
value: 0.09999999999999999
name: Cosine Precision@10
verified: no, type: cosine_recall@1
value: 0.9583333333333334
name: Cosine Recall@1
verified: no, type: cosine_recall@3
value: 1
name: Cosine Recall@3
verified: no, type: cosine_recall@5
value: 1
name: Cosine Recall@5
verified: no, type: cosine_recall@10
value: 1
name: Cosine Recall@10
verified: no, type: cosine_ndcg@10
value: 0.9846220730654774
name: Cosine Ndcg@10
verified: no, type: cosine_mrr@10
value: 0.9791666666666666
name: Cosine Mrr@10
verified: no, type: cosine_map@100
value: 0.9791666666666666
name: Cosine Map@100
verified: no
Likes: 0 | All-time downloads: 9
Created: 2025-05-13 21:56:49