Model: AnuhyaReddy/setfit-bankintents-model
Author: AnuhyaReddy
Pipeline: text-classification
Library: setfit
Tags: setfit, safetensors, mpnet, sentence-transformers, text-classification, generated_from_setfit_trainer, arxiv:2209.11055, base_model:sentence-transformers/paraphrase-mpnet-base-v2, base_model:finetune:sentence-transformers/paraphrase-mpnet-base-v2, model-index, region:us
Base models (finetune): id: sentence-transformers/paraphrase-mpnet-base-v2
Card metadata: library_name: setfit
tags: setfit, sentence-transformers, text-classification, generated_from_setfit_trainer
base_model: sentence-transformers/paraphrase-mpnet-base-v2
metrics: accuracy
widget: User: Hi there, I want to open a new bank account.

AI: Hello! What kind of account are you interested in?

User: I'm thinking of opening a savings account. Can you give me more details?

AI: Sure, our savings account comes with a competitive interest rate of 1.5%, online banking access, no monthly fees, and the option to set up automated transfers to help you save. Are you interested in opening one with us?

User: Yes, that sounds great. Let's go ahead and start the process., User: Hey there, I need to know my account balance.
Bot: Hi! Absolutely, I'm here to assist. Just to confirm, do you have a checking or savings account?
User: It's a savings account.
Bot: Understood, thanks! Could you share your account number with me?
User: Of course, it's 987654321.
Bot: Great, thanks! Now, for security purposes, may I have your password as well?
User: Sure, it's "confidential789"., User: Hi, I just checked my bank statement and found that my balance is showing less than what it should be.
Bot: I'm sorry to hear that! Can you please elaborate on the specific transaction or amount that you are referring to?
User: Sorry, I don't have the transaction details right now.
Bot: That's alright. Can you please provide me with more information like the date or time of the transaction to help me look into this further?
User: I'm not sure about the exact date or time.
Bot: No worries. Can you please provide me with any other information you have that might help me to identify the transaction?
User: I remember the transaction amount was around $50.
Bot: Okay, I'll investigate and get back to you quickly.
User. Thank and do it quickly., User: Hi, I'd like to dispute a transaction on my account.Bank Bot: I'm sorry to hear that. To assist you further, could you please provide me with the details of the transaction you wish to dispute, including the transaction amount, date, and description?User: $100 on March 15th, at a restaurant. However, I don't recall making this transaction.
Bank Bot: Thank you for providing the details. Based on your information, I can see that the transaction was made at a restaurant. Do you often dine at this particular restaurant?
User: Can I pause the conversation for a moment? I need to check my records to see if I can recall anything.
Bank Bot: Sure, take your time.
User: Sorry about that. I don't recall making the transaction at that restaurant. Can we take a pause here?
, Bot: Hello! What may I help you with today regarding your card?
 User: Hi. I'd like to cancel my bank card, please. 
 Bot: Of course. Can you let me know the reason behind your request? 
User: I want to simplify my finances and just focus on one bank account.
 Bot: Alright. So you prefer to consolidate accounts and have no unnecessary cards, then? 
User: Yes
pipeline_tag: text-classification
inference: yes
model-index: name: SetFit with sentence-transformers/paraphrase-mpnet-base-v2
results: task: type: text-classification
name: Text Classification
dataset: name: Unknown
type: unknown
split: test
metrics: type: accuracy
value: 0.8197674418604651
name: Accuracy
verified: no
Likes: 0 | All-time downloads: 150
Created: 2024-05-06 04:59:39