VitaBench: Benchmarking LLM Agents with Versatile Interactive Tasks in
  Real-world Applications
Authors: name: Wei He; name: Yueqing Sun; name: Hongyan Hao; name: Xueyuan Hao; name: Zhikang Xia; name: Qi Gu; name: Chengcheng Han; name: Dengchang Zhao; name: Hui Su; name: Kefeng Zhang; name: Man Gao; name: Xi Su; name: Xiaodong Cai; name: Xunliang Cai; name: Yu Yang; name: Yunke Zhao
Published: 2025-09-30 16:33:49

Abstract: As LLM-based agents are increasingly deployed in real-life scenarios,
existing benchmarks fail to capture their inherent complexity of handling
extensive information, leveraging diverse resources, and managing dynamic user
interactions. To address this gap, we introduce VitaBench, a challenging
benchmark that evaluates agents on versatile interactive tasks grounded in
real-world settings. Drawing from daily applications in food delivery, in-store
consumption, and online travel services, VitaBench presents agents with the
most complex life-serving simulation environment to date, comprising 66 tools.
Through a framework that eliminates domain-specific policies, we enable
flexible composition of these scenarios and tools, yielding 100 cross-scenario
tasks (main results) and 300 single-scenario tasks. Each task is derived from
multiple real user requests and requires agents to reason across temporal and
spatial dimensions, utilize complex tool sets, proactively clarify ambiguous
instructions, and track shifting user intent throughout multi-turn
conversations. Moreover, we propose a rubric-based sliding window evaluator,
enabling robust assessment of diverse solution pathways in complex environments
and stochastic interactions. Our comprehensive evaluation reveals that even the
most advanced models achieve only 30% success rate on cross-scenario tasks, and
less than 50% success rate on others. Overall, we believe VitaBench will serve
as a valuable resource for advancing the development of AI agents in practical
real-world applications. The code, dataset, and leaderboard are available at
https://vitabench.github.io/