17 sep 25   ten lifestyle group - full year trading update ten lifestyle group plc | teng | 57.5 0 0.0% | mkt cap: 55.3m    rns number : 6254z ten lifestyle group plc 17 september 2025   17 september 2025 ten lifestyle group plc ("ten" or the "group") full year trading update   ten lifestyle group plc (aim: teng), the global concierge technology platform driving customer loyalty for global financial institutions and other premium brands, is pleased to announce its trading update for the year ended 31 august 2025.   the group expects to report that net revenue1 for the year will be broadly in line with market expectations at c.£65.7m, up 5% on the prior year (fy 2024: £62.9m) and up 7% at constant currency to c.£67.1m. active members2 are up 7% year on year to 375k (fy 2024: 349k), with the most significant growth towards the end of h2.   adjusted ebitda3 increased by £1.8m on the prior year to c.£14.6m (fy 2024: £12.8m), ahead of market expectations, and up £0.4m to c.£ 13.2m at constant currency. adjusted ebitda margin4 is expected to improve to 22.2% (fy 2024: 20.3%).   during the second half of the year the group secured two medium5 contracts in amea and several strategically important small contracts. the group also renewed a number of existing contracts, including a multi-year renewal of a large contract in europe with an uplift in fees for a digitally-led service. the group also expects a medium contract in the americas to transition away by the end of h1 2026.   the group ended the financial year with cash and cash equivalents of c.£10.6m (fy 2024: £9.3m) and net cash of c.£9.8m (h1 2025: £6.8m; fy 2024: £3.9m).   the group has repaid all loan notes, with £3.1m repaid during the year and the remaining loan notes of £0.8m repaid following the end of the period.   post-period end, the group secured a 3-year £5.0m revolving credit facility with natwest to support the group's short-term working capital requirements. this facility provides greater flexibility, at a lower cost and is more closely aligned to the group's needs than the loan notes and invoice financing arrangement it replaces.     the group continues to maintain investment levels in ai-driven technology and a digital platform to enhance efficiency, scalability and service quality. in july, it launched two innovations now being rolled out across global client programmes: ten digital dining, a world-leading integrated dining service, and guardian, a proprietary ai quality assurance tool.   alex cheatle, ceo of ten lifestyle group, said:    "i am pleased to report continued progress and particularly an improvement in adjusted ebitda for the year, reflecting increased efficiency alongside continued investment in our ai-driven digital platform. the launch of our digital dining service into multiple markets marks a step-change in how we serve members, combining better service quality with greater scalability. pleasingly, the adoption rate amongst new active members accelerated towards the end of the year. we also ended the year with a stronger balance sheet and a robust pipeline of opportunities."     1      net revenue includes the direct cost of sales relating to certain member transactions managed by the group.                  2     individuals holding an eligible product, employment, account or card with one of ten's corporate clients are "eligible members", with access to ten's platform, configured under the relevant corporate client's programme, with eligible members who have used the platform in the past twelve months becoming "active members". 3     adjusted ebitda is operating profit/(loss) before interest, taxation, amortisation, depreciation, share-based payment expense, and exceptional items. 4     adjusted ebitda margin is adjusted ebitda as a percentage of net revenue. 5     ten categorises its corporate client contracts based on the annualised value paid, or expected to be paid, by the corporate client for the provision of concierge and related services by ten as: small contracts (below £0.25m); medium contracts (between £0.25m and £2m); large contracts (between £2m and £5m); and extra large contracts (over £5m). this does not include the revenue generated from suppliers through the provision of concierge services.       - end -   for further information please visit www.tenlifestylegroup.com or call:   ten lifestyle group plc alex cheatle, chief executive officer alan donald, chief financial officer   +44 (0)20 7850 2796         singer capital markets advisory llp, nominated advisor and broker corporate finance: james moat / oliver platts corporate broking: tom salvesen / charles leigh-pemberton     +44 (0) 20 7496 3000  notes to editors: about ten lifestyle group plc ten lifestyle group plc partners with financial institutions and other premium brands to attract and retain wealthy and mass affluent customers.   millions of members have access to ten's services across lifestyle, travel, dining and entertainment on behalf of over fifty clients. ten's partnerships are based on multi-year contracts generating revenue through platform-as-a-service and technology fees.   ten's operations are underpinned by an increasingly sophisticated personalisation platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of proprietary expertise delivered from over 20 global offices. ten was also the first b corp-certified company on the aim market, demonstrating its commitment to sustainability, social responsibility and ethical business practices.   ten is on a mission to become the most trusted service platform in the world.   for further information please go to: www.tenlifestylegroup.com.   this information is provided by rns, the news service of the london stock exchange. rns is approved by the financial conduct authority to act as a primary information provider in the united kingdom. terms and conditions relating to the use and distribution of this information may apply. for further information, please contact rns@lseg.com or visit www.rns.com.  rns may use your ip address to confirm compliance with the terms and conditions, to analyse how you engage with the information contained in this communication, and to share such analysis on an anonymised basis with others as part of our commercial services. for further information about how rns and the london stock exchange use the personal data you provide us, please see our privacy policy.   end   tstsfwedmeisedu return to news summary

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