Recognition of the value of employees is also part of the principle of measured production rate (heijunka), as a level workload helps avoid overburdening people and equipment (muri), but this is also intended to minimize waste (muda) and avoid uneven production levels (mura).
Načela v tem poglavju usposablja zaposlene, kljub birokratskim postopkom Toyote, ko ima vsak delavec v Toyotinem proizvodnem sistemu pooblastila, da ustavi proizvodnjo, da bi naznanil vprašanje kakovosti in poudaril, da je kakovost prednostna (jidoka).