One time I wrote a column about my efforts to reach Dell Technical Support, and within 12 hours there were 700 messages from readers on the feedback boards on the Times website, from users saying, "Me too!" and, "Here's my tale of woe."
I unutar 12 sati, pojavilo se 700 komentara čitatelja na stranici Timesa, od korisnika koji kažu, "Ja također!" i, "Evo moje tužne priče."