How often have you seen examples where enormous effort put into doing a job well has apparently been completely ignored by the customer: the customer, meanwhile has chosen instead to complain about an apparently trivial aspect of the product or service they have received.
Gaano ka kadalas na nakita mo halimbawa kung saan napakalaking pagsisikap ilagay sa paggawa ng isang trabaho na rin ay tila na-ganap na hindi pinansin ng customer: customer, samantala ay pinili sa halip na magreklamo tungkol sa isang tila walang kuwenta aspeto ng ang produkto o serbisyo na kanilang natanggap.