# Job Position
**Position:** Customer Service Analyst (REMOTE - US)

**Company:** MassMutual Ascend

**Location:** Cincinnati, OH

**Country:** US

**Work Type:** Full-time

**Salary:** $33,000 - $55,000 a year

**Company Rating:** 3.7/5 (1474 reviews)

**Posted:** "2024-08-07T18:55:37.000Z"

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## Job Description

Description
     As a leading provider of annuities, MassMutual Ascend is committed to taking financial futures above and beyond. This means offering innovative products that fit our customers’ unique needs – whether it’s protecting their hard-earned savings, receiving guaranteed income or providing for loved ones. MassMutual Ascend is proud to offer customers a level of strength and stability they can count on for years to come.
         The Opportunity
        As a Customer Service Analyst, you will provide superior customer service through answering our incoming calls and chat messages from both clients and agents. On this team of professionals there is an emphasis on treating clients like family and helping them with their requests as they plan for their financial future. In this role,