# Job Position
**Position:** Help Desk Engineer

**Company:** Kaseya

**Location:** Miami, FL

**Work Type:** Full-time

**Experience Level:** Associate

**Salary:** $41000 - $45000 per YEARLY

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## Job Description

Job title: Help Desk Engineer – Level 1Location: Orlando, FLShift time- (Mon,Thurs, Friday, Sat- 2:30PM - 11pm)
WHAT WE ARE LOOKING FOR:
A passionate team player who loves challenges and is technically minded.Required Skills: Excellent knowledge of Windows Operating Systems, Apple operating systems, proficiency in Active Directory, Working knowledge of general IT infrastructure, Networking, Patch Management, Virtualization, and VPN basics. Internal process and procedure workflows.
This position is 100% in-office at our brand-new location in Orlando. 
WHAT YOU’LL DO: A Kaseya Help Desk Analyst should have strong and proven customer service experience. They will build and expand upon our professional and quality technical support service direct to end customers of varying technical backgroun