# Job Position
**Position:** Customer Service Advocate I

**Company:** Centene

**Location:** North Carolina

**Country:** US

**Work Type:** Full-time

**Salary:** $15.68 - $22.54 an hour

**Company Rating:** 3.2/5 (5239 reviews)

**Posted:** "2024-06-21T21:22:51.000Z"

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## Job Description

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.  Position Purpose: Serves as the first-line advocate that focuses on resolving inquiries, issues, or concerns for members and/or providers. Leverages a variety of communication channels to provide members and/or providers with timely, accurate, and personalized support on routine complaints.  Remote but must reside in North Carolina.  Bilingual in Spanish highly preferred.    Receives and responds to routine member and/or provider inquiries, requests and/or concerns in an accurate and timely manner   Mitigates and prevents complaints from