# Job Position
**Position:** Manager, IT Ops Process and Metrics

**Company:** SiriusPoint

**Location:** New York, NY

**Work Type:** Full-time

**Experience Level:** Mid-Senior level

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## Job Description

Description

Manager, IT Ops Process and Metrics

New York - Hybrid

Join Our Team

The Manager, IT Ops Process and Metrics will be Chief technical designer for ServiceNow code and architecture, responsible for overall ServiceNow code quality and execution. Work with IT leadership to develop workflows, automate processes, and generate metrics. In collaboration with SiriusPoint functional leaders, identify new opportunities to increase efficiency, improve internal user satisfaction, or increase compliance through the implementation of workflows or automation in ServiceNow.

Your responsibilities will include:

Collaborate with data team to produce real-time dashboards of relevant metrics for the management of IT Operations and for transparency and reporting to our key stakeholders. Develop