# Job Position
**Position:** Client Account Support Senior Analyst - Hybrid - Charlotte/Raleigh, North Carolina - Cigna Healthcare

**Company:** Cigna Healthcare

**Location:** Charlotte, NC

**Work Type:** Full-time

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## Job Description



Please note: This hybrid role will require the incumbent candidate to come into the Charlotte, NC or Raleigh, NC office 2-3 days per week. 

The Client Account Support Senior Analyst role provides professional input to Client Services assignments and projects for a designated book of business. This role delivers specific delegated tasks in managing a moderately complex book of business as assigned by the manager. Accountable to proactively manage, respond and address client and broker inquiries through service plans to facilitate results attainment for the client experience and net promoter score (NPS), persistency and overall customer growth. The ideal candidate will have demonstrated experience and ability to manage all services aspects of Client Account service delivery, product offer