# Job Position
**Position:** Application Support Specialist

**Company:** SEKO Logistics

**Location:** Schaumburg, IL

**Work Type:** Full-time

**Experience Level:** Entry level

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## Job Description

Job Description

KEY ACCOUNTABILITIES INCLUDE:

Application and Process Standardization Program

Responsible for ensuring all standards are consistent globally, where necessary aligning with international colleagues to ensure no quality gaps in serviceDocument and advise on company standard procedures where relevant, including new client onboarding processesOwn the design and implementation of various company training programs, including documentation and guidanceNew Hire OnboardingMonthly Staff RefreshersBranch Super User CoachingAssist in the development and monitoring of audit systems required for ensuring minimum quality standards are met through the branches

Application and Process Change Management

As the primary liaison for the business on applications and processes, is expected t