# Job Position
**Position:** Liaison (NE)

**Company:** DP World

**Location:** Detroit, MI

**Work Type:** Full-time

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## Job Description

Ready to be the connection between outstanding service and flawless production? Join us as a Plant Liaison in Detroit! You'll collaborate with customers to understand and address concerns, ensuring smooth operations and top-notch service

About The Role

How you will contribute 

Liaise with appropriate customer personnel to ensure understanding of the reported concerns and jointly apportion responsibility to appropriate parties.Respond to and review all customer concerns for each department at the customer facility.Follow up and aid in containment (if necessary)Provide pro-active response to all levels of customer concerns, including but not limited to being champion and/or member of problem-solving team.Report concerns in a timely manner back to syncreon Production Manager for syncreon p