# Job Position
**Position:** Student Support Specialist

**Company:** University of Phoenix

**Location:** Washington State

**Country:** US

**Work Type:** Full-time

**Salary:** $42,000 - $49,000 a year

**Company Rating:** 3.7/5 (2544 reviews)

**Posted:** "2024-08-01T17:07:21.000Z"

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## Job Description

IMPORTANT: You must reside in one of the following states: AZ, NV, OR, WAAbout the PositionStudent Support Specialists (Academic Counselor) work in a fast-paced, home-based virtual office environment to provide academic advisement, coaching, and customer service to students throughout the student lifecycle. Student Support Specialists are available throughout their assigned shift to accept/make student calls and complete work items delivered based on system priority. Student Support Specialists use the University’s coaching model to partner with students, build connections, create action plans, motivate, and resolve student issues. Individuals in this role are the bridge for the student and University administration, ensuring students have access to information, policies, procedures, and r