# Job Position
**Position:** HR Assistant

**Company:** Collabera

**Location:** St Paul, MN

**Work Type:** Contract

**Experience Level:** Entry level

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## Job Description

Job Description:

This role is an onsite customer service position in St. Paul, MN with the potential to move to a hybrid work arrangement after the first 90 days.
There is also the potential for this position to be extended beyond the initial six-month contract or converted to a full-time client's associate, dependent on performance and current business needs.
The Employee Services Unit (ESU) is a global inbound contact center that handles general HR questions for the US, Canada, United Kingdom, and Ireland.
Associates will receive training on Client HR policies and practices so these can be effectively applied during customer interactions.
A new associate typically spends 85% of their day taking inbound calls and 15% handling emails and other tasks. These percentages change with tenure.