# Job Position
**Position:** Customer Success Associate

**Company:** Lightcast

**Location:** Moscow, ID

**Work Type:** Full-time

**Experience Level:** Entry level

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## Job Description

In this role, you will play a vital part in ensuring our clients’ success and satisfaction with our products and services. As a Customer Success Associate, you will have the opportunity to collaborate with clients, address their needs, and contribute to our mission of providing valuable labor market insights globally.

Please be advised that this role is onsite at our Moscow,Id office. Candidates considered must reside in the Moscow area, or willing to relocate .

Major Responsibilities

Act as a primary point of contact for assigned clients, building strong relationships and understanding their unique needs and objectives.Collaborate with cross-functional teams, including sales, support, and product, to ensure seamless communication and exceptional service delivery.Onboard new clients, pr