# Job Position
**Position:** Customer Advocate

**Company:** Community Choice Financial Family of Brands

**Location:** Gadsden, AL

**Work Type:** Full-time

**Experience Level:** Mid-Senior level

**Salary:** $10 - $23 per HOURLY

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## Job Description

Overview

As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared values and participating in Company programs that support customer advocacy, store growth, and personal development. Your upbeat and customer-focused personality will help set the stage for a positive, respectful environment that will give you the power to build a rewarding career with performance-based advancement.

Responsibilities

Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs.

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