# Job Position
**Position:** Ascend Customer Support Technician

**Company:** Trek Bicycle

**Location:** Waterloo, WI

**Work Type:** Full-time

**Experience Level:** Entry level

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## Job Description

A Bit About Us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Description

In our Ascend department, we aid in Trek’s crusade by providing bicycle shops with the greatest tool to thrive in retail: powerful software from a partner who cares.  Our Retail Management Solution records sales, captures customer data, and provides detailed reporting.  We provide integrated solutions for payment processing, ecommerce, and NPS cus