# Job Position
**Position:** Helpdesk Support I

**Company:** IDR, Inc.

**Location:** Denver, CO

**Work Type:** Full-time

**Experience Level:** Mid-Senior level

**Salary:** $25 - $28 per HOURLY

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## Job Description

IDR is seeking a Helpdesk Support Tech join one of our top clients in Golden, CO. This is a contract-based position with potential to extend. This position is hybrid onsite, so local candidates please only apply. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities For The Product Owner

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate degree in a related area and at least 1 year or equivalent experience in the field or in a rela