# Job Position
**Position:** Desktop Support Technician

**Company:** BlueSky Resource Solutions

**Location:** Dallas, TX

**Work Type:** Full-time

**Experience Level:** Mid-Senior level

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## Job Description

Desktop Technician IIDallas, TX (On-Site)
POSITION OVERVIEW:The Desktop Technician provides support in the areas of end-user support requests, onboarding, offboarding, asset management, printer management, and systems support within the Information Technology department. Is a self-starter who can be the sole point of contact for a remote office, but also participate in a strong IT team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:End-User Support:Quickly and efficiently resolve requests for various issuesOS/Software/Hardware support (Windows 10, Office 365)User and asset management through Active Directory, Azure and IntuneDesk and Mobile phone supportHandle licensing and purchase requests as needs arisePrinter and scanner installations and managementAssist with physical office mo