# Job Position
**Position:** Lead Case Manager

**Company:** Southwest Key Programs

**Location:** Glendale, AZ

**Work Type:** Full-time

---

## Job Description

The Lead Case Manager is responsible for the day to day operations of the case management department including the timely submission of reunification packets, service plans and other assessments required for the compiling of a comprehensive case file found on Southwest Key’s (SWK) web-based system (ETO) with supporting documentation maintained in physical files. The Lead Case manager is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours, weekends, and be on-call. #SWWREssential Functions:Assign cases immediately upon youth’s arrival or the next business day.Must ensure that youth are properly enrolled in to the program’s internal intake system (ETO, NSLP).Must perform weekly audits of 10% of the program’s active case files (physical