# Job Position
**Position:** Customer Care Team Lead

**Company:** Stellantis Financial Services US

**Location:** Atlanta, GA

**Work Type:** Full-time

**Experience Level:** Mid-Senior level

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## Job Description

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Summary

Assists the customer service representatives with escalated calls, executes side by sides with new hires and leads the team towards business goals and objectives. Performs duties of a CSR II whi