# Job Position
**Position:** Inbound Contacts Representative

**Company:** Humana

**Location:** North Carolina

**Country:** US

**Work Type:** Full-time

**Salary:** $31,900 - $43,900 a year

**Company Rating:** 3.6/5 (8166 reviews)

**Posted:** "2024-08-01T08:03:06.000Z"

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## Job Description

Become a part of our caring community and help us put health first  The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written inquiries.
   The Inbound Contacts Representative    Addresses customer needs which may include complex benefit questions, resolving issues, and educating members.   Records details of inquiries, comments or complaints, transactions or interactions and takes action in accordance with it.   Escalates unresolved and pending customer grievances.    This is a remote / work from home position. Must reside in one of the states listed and be in either the Central or Eastern Time Zone.  Use your skills to make an impact   Required Qualifications:    1 or more years of Inbound and/or Outbound Call Center Experience (in