# Job Position
**Position:** Information Technology Technician

**Company:** Galactic Minds INC

**Location:** Culver City, CA

**Work Type:** Contract

**Experience Level:** Mid-Senior level

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## Job Description

PC/Smartphone:Setup and Troubleshooting/daily support for staff.PCs are mainly Windows.Smart phones are mainly iPhone, but they have BYoL devices as well.M365 Applications and Cato VPN is working on the device. (Cato VPN is not working on BYoL device)Intune device registration or Account creation support is required.Cato VPN software installation support is required.M365 tenant is managed by team in Japan.PC/Smart phone trouble shooting support is required in case of any issue.Only Tier1 support is required. In case there is M365 or Cato VPN related issue, candidate can ask Japan team for help if needed.They are using Jira and Confluence on the device.
Network:Installation work and operation supportThey are planning to have 2 new offices in Bay area or LA area in the near future.Network de