# Job Position
**Position:** IT Support Specialist

**Company:** ALFACONSEIL.CA

**Location:** New York, NY

**Work Type:** Full-time

**Experience Level:** Entry level

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## Job Description

Summary Description

The IT Support Specialist is responsible for delivering superior customer service to our 70+ retail store locations nationwide as well as our corporate offices. Under direct supervision installs, maintains, tests, and repairs systems and networks. Utilizes basic technical knowledge to support IT initiatives and provide first-level technical information systems support to the organization. Resolves routine technical problems, documents, inventories and audits the environment. You will provide technical guidance, information and procedural advice to the organization as needed.

Responsibilities:

Performs basic problem solving and assistance on various software applications and hardware systems for department users. Performs routine technical assistance and maintenance d