# Job Position
**Position:** Technical Support Specialist

**Company:** Dexian

**Location:** Charlotte, NC

**Work Type:** Contract

**Experience Level:** Associate

**Salary:** $35 - $39 per HOURLY

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## Job Description

Job Title: Transitions SpecialistDuration: 12 MONTHSLocation: Charlotte, NC
"Essential Duties and Responsibilities:1. Provides technical and product support of systems and procedures within Treasury Solutions2. Provides client outreach and support for various migrations or changes impacting client use of Treasury products3. Supports testing of new or enhanced applications and client testing of application upgrades/changes4. Ability to diagnose and resolve more complex user issues and provide user training5. Documents system issues and resolutions and escalates to team lead/manager when necessary6. Adheres to and follows all applicable policies and procedures7. Proactively escalates issues and risks to leadership's attentionResponsible for general support and delivery of low to moderate-lev