# Job Position
**Position:** Part-Time Customer Care Call Center

**Company:** Addison Group

**Location:** Naperville, IL

**Work Type:** Other

**Experience Level:** Entry level

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## Job Description

Naperville Government office is seeking a sharp and entry level Customer Service candidate. This role is part-time hours (18-20 hours) per week in office. Duties include answering a high volume of inbound calls (65+ calls per day) while maintaining the database. Interacting with customers, bilingual in Spanish is preferred, a few later days during the month, no weekends. Pays up to $19/hr and full benefits offered after 60 days. Job Description:

Maintaining a positive attitude with empathetic and professional communication with customers at all timesPrompt response and resolution of customer inquiries and complaintsCommunicating with customers through various channelsEntering information into city systems with a high degree of accuracyKeeping records of customer interactions, transactions