# Job Position
**Position:** Client Services Representative

**Company:** North American Bancard

**Location:** Remote

**Country:** US

**Work Type:** Full-time

**Salary:** $14 - $21 an hour

**Company Rating:** 3.2/5 (148 reviews)

**Posted:** "2024-08-02T00:40:15.627Z"

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## Job Description

Client Services Representative
     PayTrace - Remote
      Please note the shift for this position is Mon-Fri, 6 am - 3 pm Pacific Time
      PayTrace, part of North American Bancard, is an omnichannel payment solution for businesses.
      The Client Services Representative at PayTrace provides front line support operations for our clients and sales partners to deliver an exceptional customer service experience.
      What you'll do:
     Troubleshoot, diagnose, and resolve technical hardware and software issues.
        Research questions/issues using available information and resources.     Identify and escalate situations requiring urgent attention.     Log all help desk interactions via computerized ticketing system (Team Support).      Proactively help to build and maintain support