# Job Position
**Position:** Patient Access Representative

**Company:** MUSC Health

**Location:** South Carolina, United States

**Work Type:** Full-time

**Experience Level:** Entry level

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## Job Description

Job Description Summary

Under the limited direction of the clinical Manager of Acute Services, directly supports scheduled and unscheduled consults across the state, assist’s with operational duties in support of the various telehealth programs to ensure successful delivery of telehealth care.

Under direct supervision, the patient access representative – Telehealth reports to the clinical Manager of Acute Services, and directly supports inpatient telehealth consults. This position works closely with departmental, clinical, physicians and division staff to assist potential customers in medical care at MUSC. This position triages site requests according to established algorithms, answering questions, resolving issues and referring to appropriate clinical team for issues as necessary. Assis