# Job Position
**Position:** Global 24/7 Call Center Specialist (Arkansas)

**Location:** Detroit Metropolitan Area

**Work Type:** Full-time

**Experience Level:** Associate

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## Job Description

Qualified candidates must reside in one of the following states MI, WI, OH, AR, or GA
**Full and Part-time positions avaiable for all shifts including**
The Contact Center Specialist (CCS) primary responsibility is for the support and maintenance of the Emergency UnBlinding (EUB) service. The CCS will also support other activities within the TMAC (The Medical Affairs Company) medical information contact center (MICC).
Essential Duties and Responsibilities
Primary Responsibilities:First line support for EMC/EUB contact center.Facilitate three or four-way phone calls between internal on-call physicians and external healthcare professionals and a sometimes a translator.Log appropriate information in the approved database.
Secondary Responsibilities:Fielding calls from sales reps, consumers, a