# Job Position
**Position:** Senior Marketplace Member Liaison HICS

**Company:** Centene

**Location:** Arkansas

**Country:** US

**Work Type:** Full-time

**Salary:** $25.97 - $46.68 an hour

**Company Rating:** 3.2/5 (5244 reviews)

**Posted:** "2024-08-06T21:22:13.000Z"

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## Job Description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: 
  
   Review, investigate, and resolve member inquiries regarding HICS in accordance with internal company guidelines and CMS standards   Interact with members as needed to interpret HICS complaints and translate complex CMS standards into understandable rules and regulations for members   Investigate member inquiries using multiple systems to identify and resolve root cause   Write narratives to CMS and letters to members, in accordance with guidelines and standards, to explain findings