# Job Position
**Position:** Quality Analyst

**Company:** Velocity

**Work Type:** On-site

**Involvement:** Full-time

**Location:** Bengaluru, Karnataka

**Experience Level:** Not Avilable

**Industry:** Not Avilable

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## Job Description

About the job Sales Quality Analyst We are looking for superlative hustlers, stellar problem solvers and remarkable team players. Everything else is a plus plus. We are looking for folks who make the <Quality Control> the center of their universe, who push themselves and team members around them to solve call quality and training problems in the best manner possible. Responsibilities: - Create scripts for new productsListen in on incoming and outgoing calls to ensure excellent customer service and effective product presentationTrain new hires on the importance of following scripts and on best practices during a callMonitor operators’ product knowledge, ability to handle objections and call closureTrack performance of individual scripts and operatorsPrepare quality reports for calling teamU