# Job Position
**Position:** Order Management Specialist

**Company:** Ingersoll Rand

**Location:** Quincy, IL

**Work Type:** Full-time

**Experience Level:** Mid-Senior level

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## Job Description

Position Objective

The Order Management Specialist will manage the customer experience by handling and supporting all operational transactions for our Compression Technologies and Services business (CTS). They will coordinate the order flow activities across manufacturing sites in order to ensure we meet our commitments to the customer. Principal Responsibilities:

Act as key liaison between assigned Channel Partners and operations to ensure timely delivery of goods Manage customer expectations by clearly communicating our commitments (i.e. delivery dates or problem resolution), and keeping customers informed of status of orders, issues, etc. Develop and cultivate effective relationships with key accounts/distribution partners. Manage customer orders from placement to invoicing through mu