# Job Position
**Position:** ROI Medical Records Specialist - On Site

**Company:** MRO

**Location:** McAllen, TX

**Work Type:** Full-time

**Experience Level:** Entry level

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## Job Description

ROLE: The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*

TASKS AND RESPONSIBILITIES:

Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.Answer phone calls concerning various ROI issues.If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.Logs medical record requests int