# Job Position
**Position:** Remote Customer Service Representative

**Location:** Tennessee, United States

**Work Type:** Part-time

**Salary:** $17 - $20 per HOURLY

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## Job Description

As a Customer Service Representative, you will be the primary point of contact for our valued customers. You will handle inquiries, resolve issues, and provide assistance to ensure customer satisfaction. This role requires excellent communication skills, problem-solving abilities, and a genuine desire to help others.
Key Responsibilities:
Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous manner.Identify and assess customers' needs to achieve timely and satisfactory resolutions.Provide accurate information about our products/services, pricing, and policies.Process orders, returns, and exchanges efficiently and accurately.Escalate complex issues to appropriate departments for further investigation and resolution.Keep detailed records of customer