# Job Position
**Position:** Customer Experience Manager

**Company:** AssociationVoting.com

**Location:** Bloomfield Hills, MI

**Work Type:** Full-time

**Salary:** $40000 - $55000 per YEARLY

---

## Job Description

As a Customer Experience Manager, you will be responsible for delivering top-notch service to our valued customers. The Customer Experience Manager will primarily be responsible for planning the support activities needed to provide deliverables and ensure a positive customer experience. You will be responsible for addressing inquiries, resolving issues, and working with the Development Team to track project progress and deliverables.Key Responsibilities:Project Planning: Develop comprehensive project plans, including defining scope, objectives, timelines, and resources needed.Customer Interaction: Serve as the primary contact for customers via phone, email, chat, responding promptly and professionally to inquiries, concerns, requests, and support escalations.Problem Solving: Investigate cu