# Job Position
**Position:** Customer Success Manager

**Company:** Wiley

**Location:** United States

**Country:** US

**Work Type:** Full-time

**Salary:** $42,000 - $60,667 a year

**Company Rating:** 3.7/5 (365 reviews)

**Posted:** "2024-08-10T12:22:50.839Z"

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## Job Description

Location: Remote, USA     About The Role:   The Customer Success Manager will support efforts with non-traditional and often for-profit accounts across all of Wiley’s courseware offerings (Alta, WileyPLUS, and zyBooks), collaborating closely with the Account Managers and Account Executives.     Customer Success Managers bring their expertise to provide a range of services to customers including developing successful course implementation solutions, training, course fulfillment/setup, monitoring course usage, and trends, and driving digital conversions and account expansions.     Due to the unique nature of working with a high volume of smaller-sized accounts, the Customer Success Manager will require a strong level of organization and attention to detail as well as clear and responsive com