# Job Position
**Position:** Customer Service Representative

**Location:** United States

**Work Type:** Full-time

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## Job Description

We are looking for a Customer Solutions Representative to join our customer care team in a remote or on-site role, supporting our residential customers. This individual helps us deliver on our mission to provide best in class service by guiding customers through their challenges and solving problems.Who We’re Looking ForWe’re looking for individuals who enjoy a challenge and are eager to grow with us. We’re looking for:A proactive, solution-oriented decision maker with capacity to take ownership of resolving the customer issue and act as an advocateA strong ability to ask questions and think critically to uncover root cause of customer issueNatural tendency to quickly problem-solve in the most stressful situationsA “can-do” attitude and positive personality with great verbal and written co