# Job Position
**Position:** Client Support Specialist

**Company:** ICE

**Location:** Jacksonville, FL

**Work Type:** Full-time

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## Job Description

Job Description

Job Purpose

The team is in charge of analysis, checks and monitoring for ICE Data Indices and Pricing & Analytics clients globally. A significant part of the job is working with global clients on a wide range of inquiries including market data, pricing valuation, rebalancing questions, methodology and product issues.

The team is working with multiple ICE teams globally such as Data, account managers, product. Constantly taking more responsibilities and getting exposure to new product.

The goal is to provide coherent information and analysis to the client, while working with multiple teams and conducting analysis to improve existing workflow to provide a high level of support for a portfolio of our top global clients.

Team members must exhibit a desire and aptitude for