# Job Position
**Position:** Customer Success Manager

**Company:** ServiceTitan

**Location:** Remote

**Country:** US

**Work Type:** Full-time

**Salary:** $54,000 - $78,000 a year

**Company Rating:** 3.8/5 (32 reviews)

**Posted:** "2024-08-02T19:03:04.000Z"

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## Job Description

Ready to be a Titan?
   As a CSM Team Customer Success Manager, you play a crucial role in ensuring our customers’ success and satisfaction. You’ll be responsible for building strong relationships with our customers, understanding their needs, and empowering them to set big goals with ServiceTitan as the ultimate tool to achieve the extraordinary in their business.
     You will serve as the preferred CSM to a designated list of customers assigned to the CSM Team and partner with these customers to optimize their use of ServiceTitan to drive business results. In doing so you will be a key driver ensuring retention and growth of ServiceTitan’s revenue. You will interact with these customers both as their success point of contact and by leveraging tools to consistently engage in proactive to