# Job Position
**Position:** Support Analyst

**Company:** Elevate.inc

**Location:** United States

**Work Type:** Full-time

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## Job Description

As a support analyst focused on client support at Elevate, you will play a pivotal role in improving both client and user experience. Specifically, you will support our consumer directed benefits platform by ensuring seamless client support and knowledge of the system. Your primary responsibilities will encompass addressing client inquiries and providing guidance and assistance to clients on data and processes. This critical role contributes to maintaining client satisfaction and the smooth execution of client operations. 

 Responsibilities:

Act as the primary point of contact for clients, addressing inquiries and concerns promptly and professionally.
Monitor task progress and address any bottlenecks or issues in support resolution.
Handle incoming client inquiries promptly and professio