# Job Position
**Position:** Support Coord

**Company:** Healthfirst

**Location:** Remote

**Country:** US

**Work Type:** Full-time

**Salary:** $34,091 - $52,000 a year

**Company Rating:** 3.3/5 (733 reviews)

**Posted:** "2024-08-01T07:47:25.326Z"

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## Job Description

Duties and Responsibilities: 
 
 Handles calls to and from members to assist with benefit questions/issues, schedule appointments, and screen assessments to identify risk factors which need closer intervention. 
 Handles calls to and from providers regarding authorizations, referrals, visits, tests, and faxed care plans. 
 Documents accurate member information in compliance with our internal procedures. 
 Manages a large member caseload. 
 Timely communicates member issues or needs and monitors screening of members effectively to improve quality and cost outcomes. 
 Escalates calls as necessary 
 Additional duties as assigned. 
 Hiring Range*: * 
 Greater New York City Area (NY, NJ, CT residents): $39,208 - $52,000 
* 
 All Other Locations (within approved locations): $34,091 - $49,920 
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