# Job Position
**Position:** Customer Service Representative

**Company:** Tandym Group

**Location:** Deerfield, IL

**Work Type:** Full-time

**Experience Level:** Mid-Senior level

**Salary:** $45000 - $50000 per YEARLY

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## Job Description


A specialty services company in Illinois is actively seeking a new Customer Service Representative for a promising position with their team in the Greater Chicago area. In this role, the Customer Service Representative will be responsible for managing customer queries & complaints as well as processing orders, modifications, and escalating complaints across a number of communication channels.

Responsibilities:

The Customer Service Representative will be responsible for:Responding promptly to customer inquiriesCommunicating with customers through various channelsAcknowledging and resolving customer complaintsProcessing orders, forms, applications, and requestsKeeping records of customer interactions, transactions, comments, and complaintsCommunicating and coordinating with colleagues, as