# Job Position
**Position:** Customer Service Representative- Equine Hospital

**Company:** Thrive Pet Healthcare

**Location:** Snohomish, WA

**Work Type:** Full-time

**Experience Level:** Mid-Senior level

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## Job Description

Pilchuck Veterinary Hospital is looking for a Full-Time Customer Service Representative to join our Equine Hospital!

The schedule:

Full-time 32 hours per week

General knowledge of equine and other large animal veterinary care procedures; knowledge of the local geographical area; desire to provide exceptional customer service; clerical and computer skills, including basic MS Windows skills. Have the physical ability to push and pull file storage shelves weighing 50 or more pounds.

Ability to:

Provide exceptional customer service, conveying empathy and familiarity with the client when appropriate. Assess client/patient needs (preliminarily) – giving priority to what seems emergent or urgent.Understand and carry out oral and written instructions.Take & relay accurate phone messages.Effic