# Job Position
**Position:** Salesforces Business Analyst

**Company:** Tata Consultancy Services

**Location:** Sunnyvale, CA

**Work Type:** Full-time

**Experience Level:** Mid-Senior level

---

## Job Description

implementation of complex CRM/CPQ/CLM Solutions and their various licensing types, coupled with a good understanding of business processes .

Hands-on Experience in Core Sales, Service and Community Cloud components such as Lead Management, Contact Management, Opportunity Management, Case Management, Customer Management, Queue Management, Ticket Management.

experience in Lightning UI, Lightning components, Collaborative Forecasting, Hierarchal and territory Management, Report Generation, and Dashboard Creation.

Developing comprehensive business cases with cost, service, benefit dimensions of proposed IT projects that are used at executive levels for funding and scope work.

Hands-On production support tickets

Requirements

Bachelor's degree in Computer Science or related field.

5+ year