# Job Position
**Position:** Information Technology Help Desk Manager

**Company:** Franklin Fitch

**Location:** Newington, CT

**Work Type:** Full-time

**Experience Level:** Mid-Senior level

---

## Job Description

Help Desk Manager | Hybrid | Newington, CT | $100,000 - $150,000 + Unlimited PTO + Benefits 
Do you want to be the face of a company?Are you wanting to deliver excellent customer service?Are you looking to work in a company that values your work/life balance?
⭐ Look no further!⭐
You would be working in a prestigious IT Company who provides IT Solutions to businesses for over a decade. This company pushes its core values and culture into everything they do to enable the company and most importantly the employees to grow.
You will be the communicator between customer and client, ensuring all their needs have been met to a high standard. This role will be largely client-facing and will require frequent day-to-day interaction with executives, junior engineers, and vendors. You will often be ha