From: teera@emunix.emich.edu (Teerawat Pawittranon)
Subject: Standard Computer Windows Workstation (fwd)
Date: Sat, 10 Oct 92 1:52:12 EDT
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> After comparing features, performance, bundled software, and reading reviews 
> Ive decided on a Windows Workstation-Plus 486DX2-50 from the mail order
> PC company Standard Computer. Before making the purchase I would like to know
> if anyone has any experience, good or bad, with this company and their products.


I bought a 486-33 business with MAG 1640 and HiColor SpeedStar and 130 Key
upgrade.  The machine came in desktop case instead of Tower.  Came w/
regular SpeedStar.  After I veried that the card isn't what we agreed, I
called them back and they (saleperson named Harry) did not want to give me
the HiColor but agreed to give me $50 discount for not getting the tower.  I
told him I wanted HiColor and Tower and willing to send the one I got back
at my expense and have them hold my credit card for the new system I request
them to ship to me (I would use the one we got until I receive the new one).
He (Harry) would not accept it.  Later I decided to return the system but
was talked out of it by a Tech name Brad.  (He is no loger with Standard).
he promised to do what I request, and promised a shipping date.  The date
came and passed.  I called him back, he told me that he will take care of
it.  I wait, and later got a *empty* tower case with nothing in it (not even
the HiColor card that I was suppose to get).  So, I called back and talked
to Brad.  He said he is upset w/ the situation and want to resolve it.  I
told him that I had enough of this (2 month worth back & forward).  He
agreed to refunded everything except the shipping.  Well, after a month or
more I got a refund credit to my credit card approx $600 less than I suppose
to get.  I called them a few times (Peggy) and got the word that I should
talk to a tech. Steve Knight who check the return.  I have left him 3
message in three days, no return call.  I left another message for Peggy to
call me back again today.  No return call!

Peggy once told me that from the look at the record on return, the deduction
was from monitor not returned and opened software.  I am waiting for UPS to
send me a statment of proof who signed/and received my return.  I will
really get back at them when I have that proof with help from my VISA.  As
for the software, I didnot open them at all and return them as is with the
promised from Brad that everything will be credit except shipping cost.

So far I think things will work out (I hope).  I'm usually every patient, so
we wait and see.  If they did not credit my account like they promise, well
I will let us (netters) know about it.  BTW, the system is for a friend, we
ended up buying from GW2000 and my friend have been happy about it.  (I
own a GW2000 486-33 and have involved in buying more than 10 GW2000
machines.  I have been happy with GW2000, but I thought I venture and try
other company.  A friend bought Zeos and was very happy with his too.)

Well, this is one story only.

Tee
Newsgroups: comp.sys.ibm.pc.hardware