From: jeremym@ravel.udel.edu (Jeremy A Moskowitz)
Subject: Warning: A&M Computer Repair !!ME TOO!!
Keywords: A&M Computer Repair Amiga complaint
Organization: University of Delaware
Distribution: na
Date: Wed, 29 Jul 1992 12:21:12 GMT

After trying to build a 1.3/2.0 rom switcher, I burned out my Amiga 2000.
It wasn't the whole thing - it was actually just the Rom Socket. Maybe
one trace or something. But, they had to replace the entire socket.
That's ok.

Here's where the beef comes in. (No sexual innuendo intended.)

I live 30 minutes away from them. I live in Rockland County, and they
live nearish to Bear Mountain. I figured I'd call up, tell them my
problem, tell them I was coming, and drop off my amiga for repair.

My amiga has another problem, too. When you type over 100 WPM on the keyobard,
some capasiter loses its value and the machine does a reboot(). I figured
since I was there, I might as well get the second problem fixed as well.

The tech was in. A 40ish man with a REALLY REALLY REALLY annoying wife and 
infant. I drop off the amiga, and describe the two problems. One is
it won't boot up. Second, the keyboard problem. He said he'd take care 
of it. 
 
I called to be sure it was ready after like two weeks. One more week and I
had to go back to school, and they knew my deadline. Yes, stupidly, I
told them.
 
I called and asked to speak to the tech 7 times in one week to find
out if he'd fixed the secondary problem. His annoying yenta wife said
yes yes yes. 

One sunday I went up to my cousins for the day, and stuck around until 
they were home. My time was running short, and my pacients
thin. His annoying wife answered the phone and told me she realyl
didn't want me to show up on a Sunday. I said this is really my last available
day, and she reluctantly agreed.
 
I get there, he hands me the computer and a bill. I say, I'd really like
to test it. They *BOTH* lash out out at me, telling me I'm out of
line for 1) coming on a sunday 2) Wanting to take away there time
by testing it out.
 
We plug it in, and INSTANTLY their fuse box blows. I got like, really
nervous. It turns out that it was a fluke. I say, "Do you have
a bootable disk for me to test it out?" He says "You gotta a lot of gall
coming to my house on a Sunday, take away MY time, and then ask me
to test your fu*king machine. I tested it already and it works fine."
 
I say I'm not paying the bill unless it works. The mahine turned on fine,
and the keyboard problem was NOT fixed. I said "You only did half the job
we agreed to." He says "No I didn't - your machine is up and running - 
just what you asked for."
 
We argued for 20 minutes in his garage with his wife yelling at me
for calling every day, and him yelling at me for taking up
his PRECIOUS family time. And his infant was just yelling. 
 
I took my machine and left. I got a receipt. I wavered taking
it to court. Court costs would be more than a WHOLE new motherboard,
so I just dropped it.
 
Don't deal with A&M. They lie, cheat, and yell. They are so annoying, too.

-jeremym@brahms.udel.edu

-- 
     // Email: jeremym@brahms.udel.edu------\  Monitor of---------------\
    //  Registered Commodore Amiga Developer|  Comp.sys.amiga.EMULATIONS| 
\\ //                    This is the Nineties Hamton - -
 \X/            Go get a bank loan, and buy yourself a clue!