X-Mailer: ELM [version 2.3 PL11]
Newsgroups: bit.listserv.novell
Date:         Fri, 20 Nov 1992 22:00:04 EST
Reply-To:     jay@info.umd.edu
From:         Jay Elvove <jay@UMD5.UMD.EDU>
Subject:      LISTSERV Virus Survey

I hope I'm not way out of line by posting this questionnaire, which is
clearly wider in scope than Novell.  I am doing a study of computer
viruses as part of a Masters management project and as background for a
proposal I am developing for my employeer (the University of Maryland
at College Park).  NOVELL LISTSERV subscribers have a wide variety of
backgrounds and familiarity with the world of PCs.  I am attempting to
tap into this diversity of environments and expertise.  I seek feedback
from other organizations as to how they perceive the threat from
computer viruses and what, if anything, they are doing about it.  If
you feel that this survey posted to this list crosses the bounds of
propriety, please send me e-mail to that effect in private (no use
clogging the list).  Otherwise, I would appreciate it more than I can
say if you could take a few minutes to fill out the questionnaire and
send it back to me via e-mail (fax and snail mail are ok, too).  I hope
to have the results tallied by the end of the year.  I'd be delighted
to share them with you.  Simply attach a message so stating to your
survey response.  Please respond to me directly, not to this list.

Thank you all very much, in advance

Jay Elvove

     ----------cut here----------cut here----------cut here----------

                         Virus Questionnaire

Please answer each of the following questions by circling the response
(or placing an X to the immediate right of your choice if you are
responding on-line), filling in the blank, or responding in full to the
question, as appropriate.  There are several questions whose answers
depend on whether you are responding from a College/University
(Coll/Univ) or a non-academic organization (non-acad).  Please answer
these question by selecting choices from the line that pertains most
closely with your workplace.

1.   How many PCs do you use or oversee?

    1          2-4       5-9        10-19      20-49       50+

2.   Which of the following best describes your PC computing
     environment?

    standalone   open lab   restricted lab   departmental LAN   combination

3.   Approximately what percent of the above computers are used by each
     of the following?  Please choose your answers from one line only.

   (Coll/Univ) faculty    staff        grad student    undergraduate    other
   (non-acad)  clerical   accounting   technical       administrative   other

4.   In your opinion, how serious a threat do viruses pose to your
     computing environment?

    extreme         very       moderate       little     none

5.   Within the last six months, how many incidents of computer viruses
     have you seen?

    1     2-4       5-9        10-19       20-49       50+       none

     If the answer to the previous question was one or more, please
     answer the following four question:

     (a)   What virus(es) have you seen?



     (b)   What was the extent of the damage, if any?



     (c)   How long did it take to remove or otherwise recover from the
           virus(es)



     (d)   Which of the following groups has been the source of the
           greatest number of viruses?

    (Coll/Univ) faculty    staff       grad student   undergraduate    other
    (non-acad)  clerical   accounting  technical      administrative   other

6.   Whether or not your computer environment has been exposed to
     viruses in the past, in your opinion, which of the following
     groups is most likely to be a source of viruses within your
     environment today?

    (Coll/Univ) faculty    staff       grad student   undergraduate    other
    (non-acad)  clerical   accounting  technical      administrative   other

7.   In your opinion, how are computer viruses most likely to be
     transmitted?



8.   Which regimen most closely approximates how often you scan your
     PC(s) for viruses?

    boot-up       daily      weekly       monthly       rarely       never

9.   How many of your PCs use TSR programs to detect viruses?

    1         2-4       5-9        10-19       20-49        50+     none

10.  How often do you back up your files?

    daily      weekly          monthly        rarely          never

11.  What procedures are in place in your environment to address the
     threat of viruses (i.e., regular scanning, using TSR programs,
     backing up files, user education, official policies, etc.)?
     Please list specific anti-virus products in use.





12.  Which best describes your role within your organization?

    (Coll/Univ) faculty    staff       grad student   undergraduate    other
    (non-acad)  clerical   accounting  technical      administrative   other

                     -------------------------

    Please attach a separate sheet if you would like to provide further
    comments.  If you would be willing to answer additional questions
    in person or by phone, or if you would like me to get back to you
    regarding your comments, please let me know.  Be sure to include
    your name and phone number.  Please return the survey to:

     Jay Elvove
     c/o Academic Software
     Computer Science Center             phone:     (301)403-4608
     University of Maryland              fax:       (301)403-4628
     College Park, MD 20742-2411         email:     jay@info.umd.edu

Thank you very much for your help with this survey.
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU