From: @moci.uucp
Subject: Re: Quantum hard drives: A Tale of Woe and Heavy Sarcasm.
Organization: ICOM, Inc., West Allis, WI
Date: Thu, 3 Sep 92 19:26:51 GMT
X-Newsreader: Tin 1.1 PL4

dwong@waikato.ac.nz writes:
: In article <36909@uflorida.cis.ufl.edu>, jma@reef.cis.ufl.edu (John 'Vlad' Adams) writes:
: > Did ghazi@wizofhoz.uucp really type:
: >> 
: >> 	That's nice, some people got lucky, some people got screwed, some
: >> people read this group before investing in a flawed product.
: > 
: > Anyone who buys a *new* Quantum 240/120 from any of the mailorder houses
: > will get the corrected drive.  The drives that have been shipping since
:                ^^^^^^^^^
: > March have had the update.
: > 
: >> 	The LPS120( smaller brother of the 240) is also a horror story for
:                                                           ^^^^^^^^^^^^
: >> some.
: > 
: > I'll pay you a dollar per meg for your Quantum...
: > -- 
: > John Adams - Sysop - Beachside BBS.  (Amiga/Cyber/Fido/UUCP)     _
: > Internet: jma@cis.ufl.edu      John_Adams%lamia.uucp@ufl.edu  _ // Amiga
: > Fidonet: 1:3612/57.0         UUCP: uflorida!lamia!John_Adams  \X/ Forever
: > Cybernet: 57:2163/57.0  AT&T: 1-904-492-2305 (Pensacola, FL)
: -- 
: 
: I remember starting up this thread of discussion about Quantums a few weeks
: back now.  I must have missed some of the discussion in between then and now -
: is there REALLY something wrong with the new Quantum 120/240LPS drives?  If
: there is, what's the problem - I'm still waiting for my second replace drive to
: come back...
: 
: Despite the experiences so far, I still think Quantums are worth a
: recommendation.  I can't afford a Wren or HP drive...  8^(

I bought three LPS 240 drives back in February and none of them worked with
my A2091 controller. The tech support person said that they were aware of the
problem and were working on a work-around and that they would give me a call
when it was fixed. Well, it's been around seven months now and no call.

So I gave their tech support line a call today and the
problem appears to have been in their cache chip. So there going to send me
replacement chips. Their support number is 900-746-4433 ($5.00 charge per
call). I hope this does fix the problem. BTW, the person I talked to (Pat)
said that the problem was on the Commodore side although I've used other
drives on the A2091 such as an old Micropolis 139 meg full height, 40Meg
Quantum, and a Maxtor 350Meg drive. Actually, the Maxtor is comes up to speed
too slowly to be recognized and I have to warm boot to get it to work. :^(

: 
: +-----------------------------------------------------------------------------+
: | Derek Wong.                    | While we're waiting for the worm to turn,  |
: | Computer Science Dept.         | while we're waiting for everybody else to, |
: | University of Waikato,         | come around to our way of thinking, I      |
: | Hamilton, NEW ZEALAND.         | think we've found a way that it could be...|
: | Internet - dwong@waikato.ac.nz | -- Bourgeois Tagg                          |
: +-----------------------------------------------------------------------------+
-- 
|      //                           |                                       |
|     //  Jerry Ponko               |    ICOM, Inc.        (414) 321-8000   |
| \\ //  (jerry, root, postmaster)  |    2424 S. 102nd St.                  |
|  \X/   UUCP: ...uwm!moci!root     |    West Allis, WI 53227               |