From: Jim.Redelfs@macnet.omahug.org (Jim Redelfs)
Newsgroups: comp.sys.mac.comm
Subject: RE: Hermes 2.0 -- where's the support?!
Date: 25 Aug 92 23:22:48 CST
Reply-To: jim.redelfs@macnet.omahug.org
Organization: Macnet Omaha
Followup-To: comp.sys.mac.comm

Peter Bierman rants:

> AAAAAAAAAAARRRRRRRRRGGGGGGGHHHHHHHHHHHH!!!!!!!!!!

Hi, Peter!          :)
  
> Frank Price U&&$$($%@(&#%&(^!#%(&^@#$*(!@$#*^!$*^$#*($!@##%@$!%@^#.
  
I see you've moved your anti-Price crusade to Comp.Sys.Mac.Comm having helped
accomplish the feat of getting "Hermes" declared Off-Topic in MacSysOp.   :(
  
> Flamethrower set to "Extra Toasty".

You HAVE no other setting.

> 1) If Hermes was comercial, support would NEVER be this HORENDOUS.

Allowed.  It's a good thing that it is SHAREWARE.

> We have had more problems with Hermes POS than ANY other program
> we've ever run.

I don't doubt it.  I'm sure the "big boys" just ignore you.

> Call the BBS listed in the sig if you want to DL the whole transcript
> of our dealings with frank. I archived ALL of our corespondance, and
> he was an UNBELIVEABLE ^&@!$#&^$#@&^.

I DLd it from Currents! BBS.  Very sophomoric.  "Crybaby" comes to mind.

> In short, don't buy Hermes. Don't patronize Frank. It's just not worth it.

I've had NO problem with AOC Software, Inc.  Of course, I've just patiently
run the program (and have had problems) and eagerly upgrade to each new
version.
  
> ...We started by asking for help, went on to make suggestions...
  
Although I call Olympus (Hermes' official support BBS) regularly I rarely post
messages, much less camp-out in the suggestions SIG, ask for the sun, moon and
stars.  I've always assumed that he's already heard it a dozen times BEFORE I
thought of it.  Although a lot of them are valid, too many are frivolous and
some even outlandish.

> Oh yeah, if you run a non- Mac Exclusive board, don't be surprised if
> non-macs can't download or upload. Frank STILL can't get the
> protocols to work right, and he STILL won't admit it's a problem.
> Even though DOZENS of Hermes Sysops have complained.

I run an (essentially) "exclusive" Macintosh BBS, but I *DO* have an area set
aside for NON-MacBinary (the GIFs and other stuff).  I've had no reports of
trouble from non-Mac callers.  For that matter, I've been in the Hermes_SysOps
echo conference from nearly its inception.  There are more than "dozens" of us
there.  I've NEVER heard of that problem in that conference.  If it DID exist
(I'll concede that it's possible - even likely) I am sure it is fixed by now.

> You want a good example of just simple uncaring? Go to the security
> dialog, and hit tab a couple of times. It's that kind of thing and
> MUCH worse that saturates Hermes.

I've never heard of a problem there either, so I did just that.  It cycled
properly through the various data boxes like it's supposed to.  What do YOU
think it does?

It sure gets OLD, Peter:  A well-intentioned person posts an inquiry asking
about BBS programs, someone mentions Hermes, and you (or another one of a
SMALL, handful of similarly disgruntled, former Hermes users) jump in with
the same, tired diatribe about what trash Hermes *AND* author Frank Price
is.
  
Give it a rest.  Get a LIFE.  Why don't you recommend the software YOU use?
  
JR


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