From: frigo@psl.wisc.edu (Sean P. Frigo UW-Madison SRC (608)877-2332,-2001(FAX))
Newsgroups: comp.sys.ibm.pc.hardware
Subject: Re: NEC 4FG Problems
Date: 8 Jan 93 01:49:19 GMT
Reply-To: frigo@psl.wisc.edu
Organization: University of Wisconsin - Physical Science Lab

In article <sheldon.726444825@vincent2.iastate.edu>, sheldon@iastate.edu (Steve Sheldon) writes:
>In <881404m.4.726423539@axe.acadiau.ca> 881404m@axe.acadiau.ca (SEAN MICHAEL MCCORMICK) writes:
>[details of problem with uneven image on NEC 4FG monitor, and attempts to
>resolve it deleted]
>>called NEC again and were told to take the new monitor to the same service 
>>center, and that NEC would fax the necessary information to the service 
>>center to enable them to set up the monitor properly. Somehow I don't think 
>>that this is going to work. Has anybody experienced similar problems? Does 
>>NEC have sort of quality control problems? I still don't have my monitor 
>>back and have to use a standard VGA monitor which the store loaned me. This 
>>is not the kind of quality I expected from a monitor for which I paid 
>>approximately $1000.
>
> We have purchased 7 of the NEC 5FG monitors for use in our lab.  One of
>these is bad and needs to be returned.  It has a bad distortion in the four
>corners, and the box looked like it had been dropped.
>
> We had one other one which displayed distortion in 1024x768 graphics mode,
>a slight out of focus picture, I imagine.
>
> We're going to be returning the first monitor to be repaired, and so we'll
>see what NEC's response time is on this.
>
> Right now we've elected not to have the second monitor repaired.  We only
>use these monitors for standard VGA res(strange eh?), and really can't
>afford the repair time loss.
>
> On a side note, we just received our free anti-glare filter screens for
>these NEC 5FG's last week.  As some might recall, NEC offered these free to
>anybody purchasing 4FG's and 5FG's from like September thru December.
>They do improve the quality of the display immensely.  However, IMHO, they
>are not worth the $130 retail price.  The picture does not wash out quite as
>bad in bright office lights.  But, the reflection is still bad enough that
>you can literally groom yourself while using the monitor.
>
> I feel this is the strongest negative point against the NEC monitors.  NEC
>seems to have forgotten they are making computer monitors here, and not
>Television sets.>                                 


I am on my 3rd NEC 5FG in 9 months.  Mon 1 had solder blotches on mask and
unlit pixels; Mon 2 had flyback transformer fail and squealed loudly; Mon
3 had unlit pixels.  The local service center was a real fright fest.  I
just peeled off a 2 page letter to NEC.  As a starving grad student, don't
quite think the extra dough was worth it...Oh, yeah, the only way to make
the 5FG reflect better is to evaporate a thin film of aluminum on it.  I
think the NEC engineers live in dark caves and their labs are no better lit.


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Sean P. Frigo					    internet: frigo@src.wisc.edu
UW-Madison SRC and Department of Physics                  bitnet:  frigo@wiscpsl
3731 Schneider Drive                                       voice:  (608)877-2332
Stoughton WI 53589-3097                                      fax:  (608)877-2001

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Newsgroups: comp.sys.ibm.pc.hardware