Newsgroups: bit.listserv.notis-l
Date:         Tue, 21 Jul 1992 18:00:36 PDT
From:         "Kathleen Matthews" <LSYS1@UVVM.UVIC.CA>
Subject:      Re: Billings & recalls

At the University of Victoria we also have bills generated 40 days after an
item is overdue. However if a recall or rush recall is placed on an item then
a bill is produced 7 days after the recall due date.  It is important to
us to be able to apply a different billing interval for overdue recalled
items because we want to charge that item to lost as soon as possible in the
hopes of getting the item returned within a useable time period for the
recalling patron.  This is the way it worked for us in 4.6.1 and the way we
expected it to work for us in 5.0.2..but........................

We have just reported a whopper of a bug to NOTIS as regards replacement
bills for overdue recalled items........The scenario is as follows:
Item charged on term loan. Item recalled before the end of term with a 7day
due date assigned. Recalled item is not returned and 7 days after the recall
due date and a pseudobill is printed. Item is charged to LOST. In 4.6.1 a
replacement bill would have been printed for $65.00 ($10.00 - service fee,
$35.00 - replacement fee, $20.00 - overdue fine (Canadian dollars so we charge
lots). In 5.0.2 we received no replacement bill and the patron, received a
$260.00 credit (yes -$260.00 on the PBILL and Patron record.) Seems the
system calculated the overdue fine based on the original due date at term end
(end of August) rather than the recall due date(mid june) and did its overdue
calculations using a negative number of days overdue. Fun. NOTIS has
reproduced this same result....PPQ7372.  We would like a fix soon so please
add your site to this problem number if you also have this problem.

Another 5.0.2 bug (PPQ5555) that is interferring with our fine revenues is as
follows:  No fines are being calculated by the system when an overdue recalled
term loan item is discharged and there are no other recalls in the queue.

PPQ5594 is yet another fine problem that occurs when there are multiple
recalls in the queue that results in too many fines being assessed. It is
tedious to describe the exact situation but if you are interested please
contact me.

NOTIS has replicated all of these and we are awaiting CSRC decisions.  As
you can imagine our fine policy has become impossible to implement under
5.0.2 (Term loan subject to recall with heavy fines for overdue
recalls policy).  So if any of you can add your name to these PPQ numbers
it may encourage CSRC to attach a higher priority. Thank you.
In this case there is a second recall in the queue at the time the first
recall is charged which means that athe orig
are being applied to an item that is overdue according to the recall due date
but not overdue according to the term loan (original) due date

**********************************************************************
KATHLEEN WEBSTER MATTHEWS (LSYS1@UVVM.UVIC.CA)
Systems Librarian, McPherson Library
UNIVERSITY OF VICTORIA, VICTORIA, B.C., CANADA.
(604) 721-8219
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Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU