From: nigel@isgtec.com (Nigel Burnett)
Newsgroups: ont.jobs
Subject: Nigel Burnett's Resume - REPOST
Date: 4 Oct 92 02:17:48 GMT
Distribution: ont
Organization: ISG Technologies Inc., Mississauga Ontario

Well that was strange - I wonder how Pnews did cat body>/dev/null?
Sorry about that null message.  Here's what you couldn't read
between the lines.



Although I'd prefer to remain in Toronto for the present, I'm seriously
considering moving to Ottawa.  I'm especially interested in any long
term (6 month?) overseas postings - S.E. Asia, Europe, South America.

Either contract work or permanent position is fine by me.  I have over
25 years of experience in the computer field and can provide excellent
references.



                            NIGEL BURNETT
                          78 Normandy Blvd.
                   Toronto, Ontario, Canada, M4L 3K3
                             416-690-1834


EMPLOYMENT HISTORY:


Senior Technical Support Engineer - ISG Technologies Inc.
1991.Jul to 1992.Nov

ISG designs and manufactures high quality visual data processing
systems for the medical marketplace.  These systems include
physicians' review stations, work stations of 2-D reformations and
3-D reconstructions, and localization systems for use in surgical
procedures.

My responsibilities were to provide primarily post-sales technical
support to the end-user client base.  These include all aspects of
diagnosing hardware and software problems, site planning, and
custom interfacing.  Our  customer satisfaction rate of almost 90%
has been achieved by providing immediate access to technical
support staff 24 hours a day.  I was also responsible for the
initial installations of all new products and the documentation of
the procedures for the field support staff.


President - C.P.W. Inc.
1989.Nov to present

I founded my own consulting firm in the fall of 1989 to provide
hardware and software consulting services to corporations utilising
the Unix operating system.  Much of this work has been for ISG, a
company providing 3-D imaging systems to the medical field.  Also,
I have been importing and reselling high quality grey-scale,
colour, and transparency scanners for use on IBM and Macintosh
personal computers.  At present, C.P.W. is quiescent.


National Technical Support Engineer - Unisys Canada
1989.Jan to 1989.Nov

Convergent was purchased by Unisys on Dec. 23, 1988.  The old
Convergent organization was merged with the existing Value Added
Marketing (VAM) division of Unisys in June.  

In practical terms, my day-to-day activities changed slightly.  My
work now included acting as the national co-ordinator for the
technical support staff in the field.  Unisys private labels many
other manufacturers' computers.  I came familiar with NCR, Sequent,
Arix, and Mitsubishi products.  Additionally, Bell Canada had
contracted for on-site support two days a week.  I had been doing
this work since February of 1989.  This work included supporting
their major customers (e.g. Northern Telecom), helping with RFPs,
and generally advising on all hardware and software issues.


Eastern Region Support Manager - Convergent Canada
1985.Jul to 1988.Dec

All aspects of pre- and post-sales technical support.  
Convergent manufactured three lines of computer hardware, an Intel
based, desk-top workstation line NGEN), and two series of
multi-user Unix super-micros, one based on the Intel 80386 (SPC),
and the other in the Motorola 68020 (S/Series).
The work includes giving both product and training seminars, doing
sales presentations, answering customers' questions, solving
hardware and software problems, and managing the in-house office
network. Much travel was required (primarily to Montreal, Ottawa,
Winnipeg, and California).  Other activities included proposals
(with configurations and pricing) and recommendations of
third-party supplied hardware and software.


Manager, Applied Technology - Real Time Datapro Ltd.
1979.Oct to 1985.Jul

Pre- and post-sales technical support with strong emphasis on
post-sales support.

Real Time is a service bureau specializing in the personal lines
(automobile and property) insurance business.  They provide a
complete service for both the brokers and the underwriting
companies.  Real Time is also the largest supplier of computing
services to the municipal government market in Ontario.
The work involved almost every aspect of the organization.  Over my
six-year term, the on-line department grew from four individuals to
a group of over 100.

Major job activities included:
- hardware evaluation and selection for in-house and client use
- modification of vendor supplied operating system software
- enhancements to Real Time proprietary systems software
  (interpreters, compilers, utilities, DBMS)
- selection and implementation of Datapac, Dataroute, leased lines,
  multiplexers, and various dial-up and point-to-point modems
- development and implementation and cost-effective solutions
- presentations to senior management (both clients and internal)
  of these solutions
- client site visits for resolution of persistent problems
- support of and technical direction to installation staff
- creation and presentation of seminars on new technology


Various Positions - Geac Canada Ltd.
1974.Nov to 1979.Oct

Geac builds mainframe computers and specialized controllers
primarily for on-line transaction processing (OLTP) clients.  These
included financial institutions (Canada Permanent), libraries
(University of Waterloo), and insurance companies (Allstate).
During my tenure at Geac, the company grew from 25 employees to
over 500.  My activities ranged from hardware design and assembly
to software application writing.  Other work included:
- assembly, installation, and repair of hardware software
  design and implementation (operating system,
  application system software, and application code)
- client training
- accompanying president to England to start Geac U.K.
- conversion of all programmes at Ontario Hydro
  (Pickering Nuclear Power Station) from Dataline/Fortran
  environment to on-line Geac system

EDUCATION:

1969-1973 University of Waterloo, Waterloo, Ontario
     B.Sc. with emphasis on chemistry and computer science
1965-1969 Victoria Park Secondary School, North York, Ontario
     HSSGD (Grade 13) - maths and science

PERSONAL:

Born in England, moved to Montreal at age 5, moved to Toronto at
age 10.  Canadian citizen.  Married - no children.  Other interests
include photography, music, woodworking, canoeing.

REFERENCES:

Pieter Branderhorst      604-598-1299
Tim Locke                416-429-0440
Norm Anderson            416-441-1894
Rod Gilchrist            416-672-2100



Supplement to Resume of Nigel Burnett  


Unix Operating System - Software

Extensive experience with Sys V.2 and Sys V.3
Familiar with Xenix and Sys III
Familiar with usenet/internet/news/mail
Networking experience - TCP/IP over ethernet (thin & thick)
     including installation of cables, vampire taps, etc.
     TCP/IP over X.25, ethernet over twisted pair,UUCP
NFS and RFS installation experience
LAN software - PC Exchange/Banyan Vines/Locus' PCI
Unix system administration experience - o/s installation
     disk formatting, user/group maintenance, resource allocation
     tape backup/restore, etc.
Shell programming concepts and experience in shell scripts
Communication software - conceptual knowledge of IBM comms -
     BSC 3270, BSC 2780/3780, SNA 3270, SNA RJE, LU6.2/PU2.1 APCC
     installation and several years experience with X.25 and X.75

I have given 1/2 day to full week courses on most of the above


Unix Operating System - Hardware

Extensive installation and trouble shooting experience with:
     Convergent (Unisys), Sun, SGI (4D25,35,85) computers
     RISC, MC680x0 and Intel 80386 processors
     hardware assisted I/O processors
     VME bus boards - ethernet, SMD, 1/2" tape controllers
     general I/O and memory boards
     power supplies and backplanes
     SMD, ST-506, SCSI disk drives, SCSI 1/2" tape drives
     1/4" (QIC-02 and QIC-36) Tape drives
     ethernet controllers (CT and 3-Com 3C501/503)
     modems, stat muxes, line drivers, etc.
     terminals and printers too numerous to detail

I have given 1/2 day to full week courses on most of the above

Knowledge of and/or limited experience with:
     VME graphics controllers
     ESDI disk drives
     optical disk drives
     non-Convergent LAN servers (Banyan)
     IBM mainframes (360/370/43xx/30xx series)
     intelligent cluster controllers

Personal Computer Environment - Software

DOS 3.x, DOS 4.x, DOS 5.x installation experience
Networking software - Vines installation
     Novell concepts, ClusterShare installation experience

Personal Computer Environment - Hardware

XT, AT(286), AT(386) clones
MFM, RLL disk controllers
IRQ resolution
CGA/EGA/VGA controllers
ethernet controllers
cluster card controllers
high-res scanners (8-bit grey scale, 24-bit colour)

Convergent NGEN (Burroughs/Unisys) B-series - Software

extensive installation experience in all of the following:
     CTOS 9.x and CTOS/VM (BTOS II) operating system
     document designer/art designer
     cluster share (PC LAN)
     electronic mail (serial and X.25)
     all aspects of system administration

Convergent NGEN (Burroughs/Unisys) B-series - Hardware

extensive installation and trouble shooting experience in all of
the following:
     80186/286/386 processors
     hard disk drives, tape drives, floppy disk drives
     ethernet controllers
     communication controllers
     various mono, colour, and bit-mapped monitors
     voice processors (digitizers) and modems
     graphics controllers

Geac Software and Hardware

10 years experience in all aspects of Geac proprietary systems
Geac 800, 8000, and 9000 hardware installation and configuration
capacity planning for large (several thousand users) service
     bureau operating across Canada
network planning and installation for service bureau
time-division multiplexers, statistical multiplexers, dial-up
     modems, dedicated modems and line drivers
extensive DataRoute and Datapac experience
--
 "If somebody feels really good about who they are, they don't
  feel threatened by what other people are." - Dr. M. Rubenstein
Nigel Burnett:  business: 3030 Orlando Dr., Mississauga, Ont.,  416-672-2100
Send e-mail to nigel@isgtec.com, uunet.ca!isgtec!nigel, or nigel@isgtec.UUCP