From: jwhite@oasys.dt.navy.mil (Joseph White)
Newsgroups: comp.os.os2.misc
Subject: OS/2 has fallen and it can't get up, Help!!!
Date: 12 Dec 92 00:24:04 GMT
Reply-To: jwhite@oasys.dt.navy.mil (Joseph White)
Organization: Annapolis Detachment, CARDEROCKDIV, NSWC  Code 2723 
	      (formerly David Taylor Research Center, Annapolis MD)

Help!!!

I was on my way out the door, and before I left I thought I would
check my e-mail.  I am/was using NCSA Telnet, and up until then
everything had been going beautifully.  Anyway, I went to log on, and
I got an error window, stating that there wasn't enough memory to
start the program, did I want to change the dos settings.  I answered
no, and figured I would just shut down and try again on Monday.

Well, I started to shutdown, and left the room (had to take care of
urgent business).  When I came back, there was no disk activity, and
the screen still said to wait.  I waited about 5 more minutes, and
nothing changed so I hit Ctrl-Alt-Del, and when it restarted, I got
the following error report.

TRAP 000e   ERRCD=0000  ERAC=**** ERACC=****  ERLIM=********
EAX=00000001  EBX=fff31944  ECX=febd377c  EDX=00000000
ESI=00000000  EDI=fff245eb  EBP=00004ec0  FLG=00013202
CS:EIP=0160:7d43090c  CSACC=c09b  CSLIM=ffffffff
SS:ESP=0030:00004ea0  SSACC=1097  SSLIM=00003fff
DS=0158  DSACC=c0f3  DSLIM=ffffffff  CR0=fffffffb
ES=0158  ESACC=c0f3  ESLIM=ffffffff  CR2=00000001
FS=03b8  FSACC=00f3  FSLIM=00000023
GS=0130  GSACC=00f3  GSLIM=0000484d

The system detected an internal processing 
error at location  ##0160:fff6459e - 000d:959e.
60000, 9084

038600d1
Internal revision 6.466, 92/10/15

The system is stopped.  Record the location number
of the error and contact your service representative.

First two questions, then I'll tell you what I did.

1.  Is this a hardware or software error?
2.  I bought OS/2 directly from IBM over an 800 number, I have no idea
who my service representative is, how do I find out for future use

Well I did the 2 disk then escape minimal boot, and after inserting
disk 2, chkdsk said C: did not exist.  So I hit Ctrl-Alt-Del ( Old DOS
habits die hard 8-)), and did it again.  This time chkdsk found C: and
started to work, but after fixing two bad allocation errors, seemed to
die. Atleast I didn't get the [A:] prompt back again, so I poped the
disk out and hit Ctrl-Alt-Del, just to see what would happen.

It booted, chkdsk did some truncation of corrupted EA's and a few
other things, and the WPS came up, but the Minimized window viewer was
a folder.  Anything I tried, ended up just resulting in a blank screen
and a locked up computer.  So I decided to reinstall the system from
scratch.

Installation started up, and for some reason I decide to not accept
the C: partition, and chose option 2.  After seeing that the disk was
still partitioned the way I had it set up, I did nothing in fdisk, and
hit F3, until it exited (C: was still marked as startable, instead of
installable), and this time I chose to accept the C: partition.

Well It formatted C: and the install was going along fine.  I figured
I'd breeze thru it like I did the first two times (After the initial
install, I decide to get rid of the bootmanager and my DOS 5.0
partition, didn't have any errors) and reinstall the Service Pack on
Monday, and set everything back up.  Well after inserting Disk 5, I
got an error message, and that I should do the installition and disk
1, followed by escape thing and look at the INSTALL.LOG file.  I did
that, but after finding the file, I entered

[C:\OS2\INSTALL]more <INSTALL.log.    Before the first screen was
fully written, the system crashed again, and I shut it off to go home.

Since I didn't get to look at the INSTALL.LOG, I was wondering if my
decision to look at the fdisk screen, but not do anything caused the
screwup (Some file didn't get copied, but OS/2 thaought that it had,
or is my disk 5 now screwed up?  and if it is, how do I get a new one.

I bought OS/2 back in April or June (Upgrading from Windows 3.0 that I
never used), but didn't install it until this week due to a need for a
hard disk replacement and lack of time due to work.  I had install the
Service Pack, and until this had had no problems.  This morning, I
installed the Display.DLL from the VGA800-1.zip file, since I have an
ATI VgaWonder.

Any help would be appricated, so I can learn from this fiasco.  I
figure I'll reboot from floppy on Monday and attempt to do a 'copy
install.log prn' before I attempt to complete the reinstall.

Did I do anything wrong, or was re-installation necessary?

BTW, based on this, For the FAQ question on partitioning the hard
drive, I would recommend that however you decide to install OS/2, you
should make sure that you install OS/2 in it's own partition, and
don't put ANYTHING else on that partition.  That way should you have
to reinstall, you don't end up having to reinstall all of your
applications also!

Joe White
jwhite@oasys.dt.navy.mil

PS if it matters the computer is a Zenith 386/25 Mhz, ISA buss, with
20Mb ram.  An Adaptec 1542A SCSI Controller, with a 200Mb Maxtor SCSI
hard drive.  An ATI VGAWonder w/512K ram, and a bus mouse on INT 5 (no
LPT2), NEC 3D Monitor, A 3Com 3c503 ethernet card, 3.5" 1.44Mb A:,
5.25" 1.2Mb B:
Newsgroups: comp.os.os2.misc