From: van@eff.org (Gerard Van der Leun)
Subject: WELL Manager Seeks New Position
Followup-To: ne.jobs
Organization: The Electronic Frontier Foundation
Date: Wed, 19 Aug 1992 12:38:08 GMT


				 John D. Hoag
			     65 Summit Ave, Apt. 6
		 	     Mill Valley, CA 94941

			     Voice: (415) 381-5146
			  Email:  loca@well.sf.ca.us


				   OBJECTIVE

   To trade my Project Management and UNIX Programming skills for either
   contract work or long-term employment with a well-managed software or
   telecom company -- a company where hard work, dedication and loyalty
   are rewarded.


				   EXPERIENCE

The WELL, 1986-1992
Sausalito, California 

   The WELL is an international computer teleconferencing system providing
   online conferencing, electronic mail, file transfer and storage, UNIX
   access, public domain program libraries, and Internet access.  It's user
   base is currently 7,000 users.

   As Internet Project Manager and member of the Senior Management Team
   during The WELL's largest usership increase, was accountable for a
variety
   of key technical, management and marketing functions including

	* C Programming:  Design & Programming of  C applications in the 
		UNIX environment

	* Project Management for the WELL's entry onto the Internet

	* UNIX System Administration

	* X.25/X.29 trouble-shooting and programmed solutions

	* Technical Writing:  Manuals, guided tours and online support menus

	* Preparation of Marketing strategies, operations analysis and
		business development reports for evaluation and presentation
		to The WELL's Board of Directors

	* Provision of on-line user Technical Support


TECHNICAL HIGHLIGHTS 

* Internet Project Manager, 1991-92

   As Internet Project Manager.  Managed all aspects of The WELL's  entry
   onto the Internet.   Responsible for obtaining NSF and BARRNet
approvals,
   arrangements for proper domain name registrations and services,
   contracting of expert technical consultants, development of WELL
Internet
   use policies in conformance with BARRNet and NSF guidelines, cyberspace
   exploration and in-house training, tracking of critical legislative
   developments, and development of cost-effective marketing strategies to
   develop Internet access as a product.

* Staff Programmer, 1989-92

   As Staff Programmer, conceived, designed and wrote C programs for the
UNIX
   environment to improve The WELL's interface, functionality and support
for
   its customers, hosts and staff.  Solved long-standing X.25 file transfer
   problems.  Among other applications, authored WELLNET, a menuized USENET
   configuration and newsgroup selection program to ease user entry into
   netnews.

   Senior Management planning and implementation roles in major system
   hardware upgrades.  Maintained and improved source code for multiple,
key
   software products including Picospan, The WELL's primary conferencing
   product.  Interviewed, hired and evaluated system administrators.

   Authored original proposal for creation of a well-managed technical
   department to improve performance and service to The WELL's customers
   which became the prototype for subsequent technical reorganization at
The
   WELL.

* Technical Writing, Support, and Conference Hosting, 1986-90

   Wrote The WELL User Manual, the WELL Host Manual, the WELL Guided Tour,
   programmed menus and search capabilities for online access to WELL
   manuals, redesigned and implemented improved interfaces, and provided
   technical support via conferencing and email.  Conceived, proposed,
   created and hosted some of The WELL's most successful public
conferences.

* Programming Languages

		C in the UNIX (BSD4.2) environment 
		UNIX shell scripting (Bourne and Csh)

* Operating Systems

		UNIX BSD4.2 (Dynix)
		Macintosh System 7


OTHER RESPONSIBILITIES

* Public Speaking Engagements 

   Represented The WELL at the Alternative Media Awards, New York City,
   1989; marketing presentation to the National Society of Indexers, San
   Francisco, 1991.

* On Site Instructor

   Trained staff as needed in UNIX operating system use, shell scripting,
   program compilation, Picospan configuration, USENET fundamentals,
   Internet navigation, and Macintosh System 7.


			    PREVIOUS EXPERIENCE

   Previous experience in Public Radio Community Relations and Fund
Raising,
   Cable Television originations Studio Management, and Direction of
   educational technical facilities.


				 EDUCATION

   The American University, Washington, D.C.  Bachelor of Arts:
   Interdisciplinary Communications: Film, Drama and Literature. 1974.


				  PERSONAL

   Age:		40
   Marital:	Divorced/Single
   Health:	Splendiferous
   Interests:	Chess, Eastern Philosophy, Online Community


			   (References Available)	

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