From: giand@opencon.com (Deepak S. Gianchandani)
Newsgroups: rec.travel,soc.culture.indian
Subject: Re: Don't fly on Air India (re: mr vdasig comments)
Date: 19 Aug 92 16:02:43 GMT
Organization: OpenCon Systems, Inc.

In article <1992Aug13.171107.17972@cs.wright.edu> vdasigi@valhalla.wright.edu writes:
>From article <1992Aug12.195101.27774@linus.mitre.org>, by rajiv@hilltop.mitre.org (Rajiv Kohli):
>> 
>writes about the hassles his mother-in-law went through when she
>traveled by herself and two grandchildren (ages: 1 and 3).
>
>I sympathize with much of what he said. However, to me it looks like
>he could have done HIS part to make their trip a little more
>comfortable, e.g., let them travel with less luggage (in their case,
>it included 4 suitcases, a pram and presumably one or more diaper
>packs).
>
>I do agree that in his case, Air India could have provided much better
>service than they did (or didn't).
>
>...
>
>I do want to share my experience about Air India, to make almost the
>exact opposite point. For several years, I heard many negative things
>about Air India, and although I had never traveled on Air India before
>1991, I used to wonder if I ever would want to! I never deliberately
>tried to avoid AI or tried to travel only by AI, though. (Mostly the
>airline that most of us choose is dictated by economic considerations,
>I guess, which was the case with me.)
>
>Last year, I got the only chance so far to travel by AI, on the leg
					         ^^^^^^^^^^^^^^^^^^^
>between Kuala Lumpur and Madras.  And boy, was I impressed!  I hold
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>that experience dearly in my memory. The impact was more the way it
>was because of the mostly negative things I had heard of about AI, i
>guess.
>
>............. Most of  Article Removed ...................
>...............
>--- Venu
>Dr. Venu Dasigi      vdasigi@cs.wright.edu    vdasigi@valhalla.wright.edu
>Dept. of CS&Eng, Wright State U, 3640 Col. Glenn Highway, Dayton, OH 45435

	Sir, I don't beleive you traveled on Air-India, you did travel
on Indian Airlnes.  The difference is international vs.  domestic, 
same people, different companies.  Even when one flys on Delta, the
crew from Frankfurt to Delhi or Delhi to Frankfurt is almost 100%
indian -- the gentlemen is not complaining about the Air Hostes he is
COMPLAINING about the checkin clerks and the people at the gate.  Have
you every flow out of JFK on Air India and compared that of PanAm or
now Delta or any other air line :-)

	One more point, have you ever traveled with little children --
its a whole new experiance -- my wife, and my 18 MONTH old just flew 
Delta last saturday, she had an Additional BAG, 62" inches and NO ONE 
complained and was the back was checked in. The infant is also allowed
to carry a diaper bag, we took a 50" inch suit case in place of that,
NO ONE complained.  In addition she had a umbrella stroller and a hand
bag and her purse.  On Lufthansa, if a passagener runs out of diapers
on the flight the AirLine Provides for additional diapers.  My wifes
hand bag had 20 diapers (last year my daughter got diarehiea on the
plane, and my wife ran out of diapers so she just asked a co-travelers
for some).  Travel with a Kid and you will know how many things are
needed, milk, diapers, clothing, diaper rash cream, ........, I can
take another page writing all the stuff down. :-)

	Deepak
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