HDTenEightyP/NetNews huggingface dataset:
From: LIBLINDA%MONTCOLA.BITNET@Kentvm.Kent.edu (Linda Fortney)
Newsgroups: bit.listserv.libref-l
Subject: Re: Public Librarians???
Date: 6 Nov 92 18:04:14 GMT
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
Approved-By:  Diane Kovacs <DKOVACS@KENTVM.KENT.EDU>
Comments: To: libref-l@kentvm.kent.edu
              5 Nov 1992 13:12:40 EDT from
              <PARSONS%FAUVAX.BITNET@Kentvm.Kent.edu>

----------------------------Original message----------------------------
  Actually I do think there are far more similarities than differences
in academic and public library reference.  In the public library where
I worked, there were not enough librarians to "hand hold" the patrons.
We too taught the patrons how to do the research.   We even did limited
amounts of formal BI.
From: BUNGE%macc.wisc.edu@Kentvm.Kent.edu (charles a bunge)
Newsgroups: bit.listserv.libref-l
Subject: Re: Public Librarians
Date: 5 Nov 92 22:20:48 GMT
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
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Approved-By:  Diane Kovacs <DKOVACS@KENTVM.KENT.EDU>
Comments: To: libref-l@kentvm.kent.edu

----------------------------Original message----------------------------
I have worked as a reference librarian in both public and academic
libraries.  A few years ago, I took a sabbatical leave from teaching and
worked for a semester at a medium-sized public library and for another
semester at a large academic library.  For many years, I have had
students with field practice projects in both public and academic library
reference departments.  All this experience leads me to believe that
reference work in the two types is far more similar than different.  Sure,
academic libraries are more involved in academic and "research" type
questions and bibliographic instruction.  Sure, public library reference
librarians get involved more in reader's advisory service (at least some
do), younger users, and parents doing homework for their children.  But
in the main, the job of the reference librarian is quite similar between
the two types.  I think that the more dramatic differences are caused by
size (of budgets, staff, collections, etc.).  In my experience, there is
more in common between large libraries or small libraries of various types
than there is between large and small libraries of the same type.  In any
case, as a reference teacher, I hope that reference librarians from all types
and sizes of libraries stay on LIBREF.
Charles Bunge
U of WI-Madison SLIS
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
Approved-By:  Diane Kovacs <DKOVACS@KENTVM.KENT.EDU>
Newsgroups: bit.listserv.libref-l
Date:         Fri, 13 Nov 1992 08:22:29 EDT
From:         diana shonrock <LB.DDS%ISUMVS.BITNET@Kentvm.Kent.edu>
Subject:      time to respond and to whom
Comments: To: libref-l@kentvm.kent.edu

----------------------------Original message----------------------------
Just want to get my two cents into the discussion about readers who don't
respond.  I particularly want to thank Chris Darby for making a point which
I have been thinking.  It's now 9:30pm---my first chance to read my
mail---thank God for my home computer; I really don't know where some
members of this bulletin board get the time to respond as often as they do.
 I often copy items of interest with the intent of a later reply---when I
have more time---don't know when that will be.  Also sometimes I respond
directly to the writer and no one else sees the response---this fact doesn't
seem to have been mentioned. Maybe more responses could be sent directly to
the requester.
Guess I've spent my four cents or more.  Thanks

Diana Shonrock
Iowa State Un.
From: easlsue%UBE.BITNET@Kentvm.Kent.edu
Newsgroups: bit.listserv.libref-l
Subject: Public Librarians
Date: 6 Nov 92 18:09:18 GMT
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
Approved-By:  Diane Kovacs <DKOVACS@KENTVM.KENT.EDU>
Comments: To: libref-l@kentvm.kent.edu

----------------------------Original message----------------------------
The comment has been made that public librarians give short factual
answers to questions while academic librarians teach patrons to
find answers themselves.
First that depends in each case on what the patron wants.
In Maryland the public libraries are part of the state educational
system so in theory, the librarians are expected to fulfill a
teaching mission.  In practice of course, they have been taught
(at least in this part of central Maryland) to ask the patron
to define the "specific" question the patron wants answered.
So, the patron would have to include a request to be taught
how to find his answer or learning a tool would have to
be part part of the "complete answer".

Second, the public librarian often deals with such a
quantity of questions that teaching becomes a luxury.

But, I believe that the techniques of providing
information access are the same.  We also need
to remember that the public librarian deals with a
multitude of patrons with widely varying levels
of knowledge on how to use the library.  For
the most part an academic librarian deals with users
who have had some exposure through previous assignments,
BI, etc.

Susan Wheeler
University of Baltimore
EASLSUE@ube.ub.umd.edu
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Approved-By:  Diane Kovacs <DKOVACS@KENTVM.KENT.EDU>
Newsgroups: bit.listserv.libref-l
Date:         Thu, 12 Nov 1992 11:46:24 EDT
From:         KINGM%cnsvax.uwec.edu@Kentvm.Kent.edu
Subject:      Re: Campbell's Shaking the Conceptual . . .
Comments: To: libref-l@kentvm.kent.edu

----------------------------Original message----------------------------
Well, folks, why don't we invite Mr. Campbell to do a practicum in one
of our libraries?  Perhaps the training involved might be too much of a
burden for us.  On the other hand, it might get more of what is really done
out into the literature, if he were able to find time to write.
Cheers!
Mimi King, Head of Reference, UW-Eau Claire

Do I need to say whose opinion this is?  Really now...
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X-VMS-Cc: BITNET%"libadmin@umab" BITNET%"autocat@uvmvm" KESSELMAN
Approved-By:  Diane Kovacs <DKOVACS@KENTVM.KENT.EDU>
Newsgroups: bit.listserv.libref-l
Date:         Sun, 8 Nov 1992 20:41:08 EDT
From:         Marty Kesselman <KESSELMAN%ZODIAC.BITNET@Kentvm.Kent.edu>
Subject:      LIBRARY OF THE FUTURE AWARD
Comments: To: libref-l@kentvm.kent.edu
Comments: cc: libadmin@UMAB.BITNET, autocat@UVMVM.BITNET

----------------------------Original message----------------------------
NOMINATIONS SOUGHT -- ALA/MECKLER LIBRARY OF THE FUTURE AWARD

(Note: This announcement has been cross-posted to several Listservs).

The purpose of the award is to honor an individual library, library
consortium, group of librarians, or support organization for innovative
planning for, applications of, or development of patron training
programs about information technology in a library setting.  1993 is the
first year this award will be presented.  There will be one award
consisting of a $2500 honorarium and a plaque.

Candidates will be evaluated on one or more of the following criteria:
*benefit of innovation/use of technology to clients served;
*benefit of innovation/use to technology information community;
*impact of innovation/use of library operations;
*public relations value;
*impact of innovation/use on perception of the library/librarian in the
work setting and to the specialized and/or general public.

DEADLINE IS DECEMBER 1, 1992

Send SIX copies of nominations and any supporting materials to:
Martin Kesselman, Chair, ALA/Meckler Library of The Future Award Comm.
at the address below.





Marty Kesselman
Head of Reference and Instructional Services
Rutgers University Library of Science and Medicine
P.O. Box 1029
Piscataway, New Jersey 08855

908-932-3850 office
908-932-3208 fax
908-247-5662 home
kesselman@zodiac.rutgers.edu
From: zane_clark%csufresno.edu@Kentvm.Kent.edu
Newsgroups: bit.listserv.libref-l
Subject: Re: Public vs Academic
Date: 5 Nov 92 17:15:49 GMT
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
X-Delivery-Notice:  SMTP MAIL FROM does not correspond to sender.
X-Mailer: ELM [version 2.3 PL5]
Approved-By:  Diane Kovacs <DKOVACS@KENTVM.KENT.EDU>
Comments: To: libref-l@kentvm.kent.edu
              Nov 5, 92 10:26 am

----------------------------Original message----------------------------

>    We all also need to learn the fine art of subject scanning on e mail
> lists and deleting those job notices or discussions of tools we'll never
> afford to own before reading them.
>
> Linda Fortney
> Liblinda@montcola.bitnet
>

I would like to second Linda on this point and add one of my own:
PLEASE, PLEASE use the subject line. Never post without one and be
very succinct and descriptive.

(Also, thanks to A. for the kind words to MG.)
--

Zane Clark
Library Instruction Coordinator
California State University Fresno

zane_clark@csufresno.edu

******************************************************************

"Education is the ability to listen to almost anything without
 losing your temper or your self-confidence."
     	       	    	      	   	     Robert Frost
******************************************************************
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
Approved-By:  Diane Kovacs <DKOVACS@KENTVM.KENT.EDU>
Newsgroups: bit.listserv.libref-l
Date:         Wed, 11 Nov 1992 16:23:45 EDT
Comments:     <Parser> W: TO field duplicated. Last occurence was retained.
From:         "(Pauline Hodges --D65 x2701--)"
              <prh65%CAS.BITNET@Kentvm.Kent.edu>
Subject:      Re(2): Last Comments on Lurkers
Comments: To: libref-l@kentvm.kent.edu

----------------------------Original message----------------------------
This is really quite a useless discussion:  there are hundreds of discussion
groups around and the word "lurker" for better or for worse is used widely.
Your decision to call lurkers anything else won't make much difference anywhere
and I'll bet three months from now, even you will have to use the word lurker to
get your meaning across.  Otherwise, you'll be writing things like "what do you
ROMers (lurkers) think?"

As a lurker, besides, I resent being told I am shy or whatever, when basically,
I read until or unless something moves me to speak, as now.

A proud lurker
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Approved-By:  Diane Kovacs <DKOVACS@KENTVM.KENT.EDU>
Newsgroups: bit.listserv.libref-l
Date:         Mon, 9 Nov 1992 19:56:18 EDT
From:         "Christine M. Darby" <cmdarby%oswego.Oswego.EDU@Kentvm.Kent.edu>
Subject:      Earlier posting-positions
Comments: To: libref-l@kentvm.kent.edu

----------------------------Original message----------------------------
Several weeks ago someone inquired about individual experiences finding
library positions.

Would the person who posted this query contact me (privately)?

Many thanks.

Chris Darby

CMDARBY@Oswego.Oswego.Edu
From: YOUNG%XAVIER.BITNET@Kentvm.Kent.edu
Newsgroups: bit.listserv.libref-l
Subject: Document Delivery
Date: 6 Nov 92 18:08:16 GMT
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
Original_To:  JNET%"LIBREF-L@KENTVM"
Approved-By:  Diane Kovacs <DKOVACS@KENTVM.KENT.EDU>
Comments: To: libref-l@kentvm.kent.edu

----------------------------Original message----------------------------
We are investigating document delivery to replace and/or supplement our
periodicals collection (access vs ownership).

If those doing document delivery could please answer the following
questions for me, I would really appreciate the help.  Please respond to me
directly and I will summarize directly. Thanks!

1.  What vendor are you using for document delivery?

2.  What is the average cost per article?

3.  What is the average turnaround time?

4.  Is this a free service or do you charge?  If so How much?

5.  Do you charge for ILL?  If so, how much?

6.  What is the organizational structure?  Is document delivery
     part of ILL?  If not, what department is it out of?

7.  How is document delivery funded?

8.  Have you canceled periodical titles to help pay for document
    delivery?  If so, what have been your criteria for these
    cancelations?

9.  Who can use document delivery and ILL? (faculty, grads, undergrads?)
     Any limitations? (such as number of articles etc.?)
           ____________________________________________
          |    Vicki Young (YOUNG@XAVIER.BITNET)       |
          |    Head of Public Services                 |
          |    Xavier University Libraries             |
          |    3800 Victory Parkway                    |
          |    Cincinnati, OH   45207-5211             |
          |    PHONE: 513-745-4804/FAX: 513-745-1932   |
          |____________________________________________|

          XX  XX   A  VV     VV  IIII  EEEEEEE  RRRRR
           XXXX   A A  VV   VV    II   EE       RR  RR
            XX   AAAAA  VV VV     II   EEEEEE   RRRRR
           XXXX AA   AA  VVV      II   EE       RR RR
          XX  XX      AA  V      IIII  EEEEEEE  RR  RR
               XX                                    RR
                     U  N  I  V  E  R  S  I  T  Y
                     _____________________________

                       L  I  B  R  A  R  I  E  S
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Approved-By:  Diane Kovacs <DKOVACS@KENTVM.KENT.EDU>
Newsgroups: bit.listserv.libref-l
Date:         Wed, 11 Nov 1992 16:45:54 EDT
From:         LIB_THISTLE%HLYCROSS.BITNET@Kentvm.Kent.edu
Subject:      Re: Last comments on lurkers
Comments: To: libref-l@kentvm.kent.edu

I'm posting this with hesistation as I don't think an argument over time
spent on e-mail would be productive.  Diane Editor-Right-Now
----------------------------Original message----------------------------
As someone who "shadows" more than participates, but who has --more than
once-- begun messages to the list to express my displeasure at the
often annoying "droning" that comes from the computers of a select few
of the subscribers, I would like to say, AMEN! to David Fuller's
comments.  I have trouble understanding how the employers of the
droners can justify the amount of time spent, and only wish that the
mail directories could include the name of the individual sender as well
as the name of the list, so that I might delete them post-haste!
Dawn Thistle
Head, Reader Services
College of the Holy Cross
Worcester, MA  01610
THISTLE@HLYCROSS
thistle@hcacad.holycross.edu
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
Approved-By:  Diane Kovacs <DKOVACS@KENTVM.KENT.EDU>
Newsgroups: bit.listserv.libref-l
Date:         Wed, 11 Nov 1992 21:24:43 EDT
From:         LYAA071%UTXVM.BITNET@Kentvm.Kent.edu
Subject:      college catalogs
Comments: To: libref-l@kentvm.kent.edu

----------------------------Original message----------------------------
Does anyone happen to have knowledge-experience working with college
catalogs in an electronic format. Are they available on CDROM, FTP,
or whatever?

Please feel free to reply directly.

Thanks.

Karl Miller
UT Austin
lyaa071@utxvm.bitnet
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Approved-By:  Diane Kovacs <DKOVACS@KENTVM.KENT.EDU>
Newsgroups: bit.listserv.libref-l
Date:         Wed, 11 Nov 1992 21:34:24 EDT
From:         "(Steven J. Herro)" <herrsj%sncac.snc.edu@Kentvm.Kent.edu>
Subject:      Re: FURNITURE
Comments: To: libref-l@kentvm.kent.edu
              92 4:27 pm

----------------------------Original message----------------------------
About one year ago, we spent about $10,000 get our reference area in
shape for reference service in an automated environment.  The small
office desk next to the paper catalog was replaced by an island that
included a phone, an OPAC terminal, and a data jack for me to wheel
my PC out of my office to get onto the Net via the campus Ethernetwork.

The new ref area is desk height with a lot of shelf space (probably only
25 percent of the shelf space is used).  I would strongly recommend
counter height, however.  The ref. person serves a patron better by
looking straight in the eye rather than lower.  Eye contact is extremely
important.  Furthermore, we don't have chairs to offer the patron, so
there is a great difference in eye level.

Steve Herro
St. Norbert College Todd Wehr Library
herrsj@sncac.snc.edu

P.S.  If any of you know my director, please don't share these
comments with him!
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
Approved-By:  Diane Kovacs <DKOVACS@KENTVM.KENT.EDU>
Newsgroups: bit.listserv.libref-l
Date:         Sun, 8 Nov 1992 20:35:41 EDT
From:         "(Anne Lipow)" <alipow%library.Berkeley.EDU@Kentvm.Kent.edu>
Subject:      No Reference Desk
Comments: To: libref-l@kentvm.kent.edu

----------------------------Original message----------------------------
Responding to Donna Fitch's question, "Is there anyone out there who has
done something along [the lines of doing away with the reference desk]?"--
I think that's a growing choice for libraries of all sizes.  In an informal
survey I took last summer, I heard from a number of libraries that were
seriously considering the idea.   The November issue of J. of Academic
Librarianship has an article by Virgina Massey-Burzio, about the elimination
of the desk at Brandeis.  (She will be one of the faculty at the March 12-14
"Rethinking Reference" institute in Berkeley, California.)  University of
Michigan library may have led the way in this direction: years ago they did
away with the desk in favor of an information desk staffed by
paraprofessionals and patron appointments with reference librarians.  I'm
sure that's been written up somewhere, though I don't have a citation.  I
recall that even before they made that change, Richard Dougherty wrote an
editorial in JAL that advocated the idea--and since he was then the Director
of the U of Michigan Library, maybe JAL is the place to check.

What I hear about it from those that have made the change is that it works
well from the standpoint of enabling more in-depth service to researchers,
but it can fall short of expectations where the training of the staff at the
front-line "information desk" focuses simply on the resources at hand and
neglects training in question-handling and referral skills.

--Anne Lipow
From: OTTOP%NYUACF.BITNET@Kentvm.Kent.edu
Newsgroups: bit.listserv.libref-l
Subject: Re: Public Librarians???
Date: 11 Nov 92 03:08:37 GMT
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Approved-By:  Diane Kovacs <DKOVACS@KENTVM.KENT.EDU>
Comments: To: libref-l@kentvm.kent.edu

----------------------------Original message----------------------------
Having worked as a librarian in a very large public library for the past five
years, I agree with whoever said that size makes more of a difference than
whether a library is public or academic.  Many of the issues which my library
faces are those of larger university libraries:  how to help patrons navigate
large collections with multiple service desks, how to train staff, how to deal
with new technologies, etc.  All these issues, especially the matter of new
technologies, have been discussed recently and will probably always be ripe
for discussion.  I imagine that community colleges and neighborhood branch
libraries might have a slightly different perspective on these issues, but
remember that they need to train staff and to deal with new technologies too!
As far as I can see, having one central forum for discussing these topics makes
it easier for all of us to share the information we all need.

Paul Otto
Information Desk Librarian
Brooklyn Public Library
Grand Army Plaza
Brooklyn, NY  11238
Tel: 718 780 7732
Internet:  OTTOP@ACF.NYU.EDU
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Newsgroups: bit.listserv.libref-l
Date:         Thu, 12 Nov 1992 11:22:46 EDT
From:         EMERSON%GENESEO.BITNET@Kentvm.Kent.edu
Subject:      Re: FURNITURE
Comments: To: libref-l@kentvm.kent.edu

----------------------------Original message----------------------------
Regarding the height of the reference desk - our newly ordered desk
is similar in type to what we now have.  There will be a counter height
patron ledge, 12 inches wide, around the front and one side of a U-
shape.  This area also incorporates a desk-height work surface, so
the librarian on duty (assuming it's not too busy - ha ha) can sit
and read, or spread out something they're working on.  The other side
of the U is desk height with a recessed side panel, to   provide
easier access for people in wheelchairs.  There's a space for an
OPAC terminal and printer, with a keyboard holder.  There's room
for 2 people to sit/work comfortably behind the desk.  Hope this
helps!
Debby Emerson
Monroe Community College
emerson@geneseo
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Newsgroups: bit.listserv.libref-l
Date:         Thu, 12 Nov 1992 16:58:19 EDT
From:         "Lee Jaffe,
              Microcomputer & Network Services"
              <jaffe%scilibx.ucsc.edu@Kentvm.Kent.edu>
Subject:      Re: FURNITURE
Comments: To: libref-l@kentvm.kent.edu

----------------------------Original message----------------------------
I have a odd suggestion for placement of computer hardware at the
reference desk.  You can quickly overwhelme other considerations
trying to fit computer hardware at a counter.  You need terminals
there in order to answer quick questions, but you can also provide
terminals or computers for longer consultations away from the
front counter.  At both reference desks in our library, there are
2-3 terminals at the counter and a couple of networked computers
at a separate table or desk behind the desk.  If the question
requires referring to additional resources, we move to that area
with the patron and conduct the more in-depth search away from
the front counter.  At one desk the back table is a standing
height fixture, mostly because that's what we had available at the
time.  At the other desk, which we got to design from scratch, there
are actually two sitting height desks for consultations.  Trying
to provide all these services at the primary counter would have
overburdened the design.  You can get a lot more flexibility with
standard furniture than you would trying to do it all in one piece.

-- Lee Jaffe, UC Santa Cruz
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Approved-By:  Diane Kovacs <DKOVACS@KENTVM.KENT.EDU>
Newsgroups: bit.listserv.libref-l
Date:         Mon, 9 Nov 1992 08:16:22 EDT
From:         elaine <MOORE2%WKYUVM.BITNET@Kentvm.Kent.edu>
Subject:      Re: Periodical Abstracts
Comments: To: libref-l@kentvm.kent.edu
              3 Nov 1992 16:15:58 EDT from
              <GREFE.D%fs.library.wlu.edu@Kentvm.Kent.edu>

----------------------------Original message----------------------------
Please post replies to list or summarize and share.  We, too, are
looking at the same thing and very interested in the answers you get.
Thanks.











Elaine Moore                       Phone: 502-745-6122
Reference Services Supervisor      FAX: 502-745-5943
University Libraries               Bitnet:moore2@wkyuvm
Western Kentucky University
Bowling Green, KY 42101-3576
Newsgroups: bit.listserv.libref-l