HDTenEightyP/NetNews huggingface dataset:
From: trumpins@alexia.lis.uiuc.edu (Barbara Trumpinski)
Subject: Re: seeds and stems
Organization: University of Illinois at Urbana
Date: Sun, 27 Sep 1992 01:52:19 GMT

In <01GP3O7UKT8G90NAUO@vms.cis.pitt.edu> "W.C. DIVENS" <N93774@PITTVMS.BITNET> writes:

>On the serious side....

>I would be interested to know what mechanism or institutional
>directive has caused bones to become part of a managed library
>collection.  One would think that such items are better managed
>by a medicalschool lab.

>Should libraries accept management of every item that nobody else
>has the time to manage?  Where do libraries draw the line?  How
>far do we go to accomodate the desires of the users?


when i was at the med school library (u of illinois--urbana) we had
skulls...the first year med students needed them...we checked them out
manually... (i left before the advent of notis) and kept id's...but i
wouldn't want seeds or shrimp...computer disks are bad enough!

barbara trumpinski
agriculture library--uiuc
--
***************************************************************************
conan the librarian a.k.a. kitten           /\ /\  barbara ann 
"my life's a soap opera, isn't yours?"      {=.=}
                                              ~   trumpins@alexia.lis.uiuc.edu 
"perhaps _any_ universe becomes real in proportion 
to the number of people who believe in it and spend time there." s. robinson

Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
Newsgroups: bit.listserv.circplus
Date:         Mon, 5 Oct 1992 10:34:02 -0700
              <CIRCPLUS@IDBSU.BITNET>
From:         Metta Nicewarner <METTA@NEVADA2.BITNET>
Subject:      Re: supplies at the desk
              05 Oct 92 13:25:17 -0500.
              <199210051728.AA19451@redrock.nevada.edu>

Your message dated: Mon, 5 Oct 1992 13:25:17 -0500
--------
>    I'm interested in knowing what company supplies you with a vending machine
> for pencils, etc? Is it a national company? If you can forward us the address

I would be very interested in knowing this as well.  Thanks!
---------------------------------------------------------------
Metta Nicewarner                Internet  metta@nevada.edu
Head, Access Services           BITnet    metta@nevada2
Library                 Voice     702-597-4622
University of Nevada, Las Vegas
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
Newsgroups: bit.listserv.circplus
Date:         Sat, 3 Oct 1992 09:54:15 EDT
              <CIRCPLUS@IDBSU.BITNET>
From:         Mary Kay Ball <R1MKB@AKRONVM.BITNET>
Subject:      Stuff at the Desk

At the U of A Law Library we *spoil* our students. We have staplers, paper
clips, white out, pencils, pens, a hole puncher (a good one), etc.  We keep all
of these things at the Circulation Desk and watch as our students use them.
I have given many a law student a lecture about "attacking" a stapler. They
don't believe me when I tell them how much we pay for this stuff. Most of them
say "you paid too much for this piece of junk"". Then I say, "If it's broken
then it IS junk and it won't be replaced." Most of the time they just walk away
sulking about "the high tutition they pay and how the library doesn't give them
any help...."

I usually buy tissues. The law students do not know we have them. I buy them
for our kids to use. It's better to have them than to have a kid walk around
all day sniffing and snorting...it's disgusting...So we have some. It's cheap
and the kids appreciate it.

We also supply change. I hate it. One of us (either a student or myself) walks
up to the bank to get change. It's a 10 minute walk up and 10 minute walk back.
We usually get it in the morning and we have enough to last us all day. We do
not do as much business as the main library on campus which sends students to
the bank at least 2 times a day....three times if it's in the middle of the
semester. The libraries feel that we supply the copy machines, the telephones,
etc. So having change on hand makes it easier for our patrons to copy, etc.
The libraries get a percentage of the money spent on copies so it's in our best
interest to supply change...albeit a pain in the neck.

We draw the line at supplying change for $50 and $100 bills. We will not cash
checks. I agree with Rusty--we are not a bank... (I am reminded of the Saturday
Night Live "commericial" of the Change Bank)  We try to tell that to our
patrons (who have just left the ATM with a pile of 10 and 20 dollar bills)

The copy machine company that runs and repairs our copiers campus wide will
also help us out with change. If we call, they will come down and empty the
VendaCard machine and give us $1 Bills and $5 bills since we make change mostly
for the photocopy  machines.

It's also a convenience for the patrons-especially when the bank on campus is
closed. (nights and weekends)

I usually wonder--what did people do BEFORE copy machines??? I remember copying
(long hours of copying) by hand information from books and articles I needed
for papers, etc....I think people have forgotten this and demand convenience
and service --even  when there is no need for it....

But...when the budget cuts come...and they will...these extra services will be
among the first to go...and first to be missed.....


Mary Kay Ball
University of Akron Law Library
Home of the "All you can get Change Bank and stapler bar"
:)
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
Newsgroups: bit.listserv.circplus
Date:         Mon, 5 Oct 1992 15:34:39 EDT
              <CIRCPLUS@IDBSU.BITNET>
From:         Mary Kay Ball <R1MKB@AKRONVM.BITNET>
Subject:      Just curious???

I was just curious....we hear a lot in our jobs about how dissastified our
patrons are-by going to the dept head, director, president, etc.... How many
go out of their way (patrons, I mean) to say SOMETHING NICE????

One of our law students (new, 1st year) wrote to our director recently with
several nice compliments about how nice and friendly we all are. I feel this
is genuine, the patron is a nice person himself... We also received a nice
letter from a visiting patron (from another law school) on vacation who used
our library...(all this in a period of about two weeks. I say we used up our
quota of compliments.

Do any of you think that we get more "complaints" than "compliments"??? I think
I know the answer and would be curious to see what "stories" come from this
question....(if any)

Thanks.....(p.s) do you think the full moon has anything to do with patron
behavior???? Sorry--my biorythmns made me do that.....

Mary Kay Ball
University of Akron Law Library
Home of the "Zips" 3-1 in the MAC (not Big Macs) --and that's good.
:)  ------>------@
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
Newsgroups: bit.listserv.circplus
Date:         Sat, 26 Sep 1992 22:04:56 CDT
              <CIRCPLUS@IDBSU.BITNET>
From:         kendall <KSIMMONS%UKANVM.bitnet@CUNYVM.CUNY.EDU>
Subject:      Re: Friday afternoon and 103 degrees
              25 Sep 1992 09:14:32 MST from
              <ALILESTE%IDBSU.bitnet@CUNYVM.CUNY.EDU>

Yeah, Dan...isn't there some kind of a Chinese curse regarding "interesting"?

Kendall
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
Newsgroups: bit.listserv.circplus
Date:         Mon, 5 Oct 1992 08:43:47 EST
              <CIRCPLUS@IDBSU.BITNET>
From:         Nancy Orth <LIBADM6@UCONNVM.BITNET>
Subject:      Re: IDs
              2 Oct 1992 17:39:56 -0400 from <JTCAVANAGH@CCMAIL. SUNYSB.EDU>

At UCONN (Storrs campus) the ID Office issues ID's to Visiting Scholars upon
presentation of a form issued by the sponsoring department (form is used univer
sity-wide and is new this semester) indicating the status of the individual
(form is also used for Special Payroll personnel, retirees, etc.).  Each
status corresponds to a patron code (for library system) which is added to the
SS# along with the Lost Card code and the Institution Code on the mag stripe
& the barcode.  The form was developed this past summer for the ID Office by me
as a member of the University ID Committee.  If the department does not provide
an end date of appointment, we use the end of the current semester when we
register the individual at Circulation.  If the individual stays beyond one
semester the sponsoring department must provide Circulation with a new end
date of appointment for us to update the expiration date in the patron record.
We are in the process of implementing a new ID data base, but it will not
handle the above populations for some time. We at the library, however, were ti
red of serving as a clearing house for credentialling all of the different type
s of university affiliated patrons - we have enough trouble doing that with
our Community Borrowers.  So while not perfect, this interim solution takes
some of the burden off the Circulation staff.
I forgot to say that the individual brings a Temporary ID to the Circulation
Desk to register.  It is issued by the ID Office & officially stamped
- an indication that the individual has had photo taken; no, the ID Office
can't issue ID's on the spot so we key in the Patron ID from the Temporary
ID until the Permanent ID arrives.
By the way, the library policy is to give Visiting Scholars full faculty
privileges.
In the meantime, we wait for the day when these individuals will be registered
in the ID data Base with end dates and to which we will have access - or maybe
even get the records tape loaded!

Nancy M. Orth                     BITNET: LIBADM6@UCONNVM
Head, Circulation/Reserve         FAX:    (203) 486-3593
Homer Babbidge Library            VOICE:  (203) 486-3990
University of Connecticut
Storrs, CT 06269-0005
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
From: NEW@LIBRARY.UTA.EDU (Tony New)
Newsgroups: bit.listserv.circplus
Subject: Re: Just curious???
Date: 5 Oct 92 21:10:30 GMT
              <CIRCPLUS@IDBSU.BITNET>
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
Priority:     normal
X-mailer:     Pegasus Mail v2.3 (R4).

Ok, Ok here is mine...

Actually I have two of them...

1.  Written compliments are nice so I was thrilled when I received a
copy of a letter sent to our new Univ. President.  The professor had
orchestrated a week long seminar and had placed a set of materials on
Reserve for the participants to use.  It was a "standard" request,
nothing out of the ordinary.  The only thing "special" we did was
place all the materials on a shelf near the counter as a group
instead on the shelves with the other reserve materials and alerted
the staff and student workers that people would be asking for them at
the counter instead of filling out a request slip.   The professor
sent a letter to the prez complimenting us on our work and all the
other departments who had helped make the seminar a success.
Definately a ego booster. It made our month!

2.  The second was a verbal compliment.  There was a patron at the
counter who was being paticularly difficult, rude and abusive.  After
the "problem" patron had left, a second patron came to the counter
and said; "I was at the computer catalog the whole time and I just
wanted to let you know you handled that very well".

The nicest part is that both compliments were for things that we do
on a daily basis.  We are here to serve the patron.  If we didn't
enjoy our work we would get out of it.  The occasional sincere
"thanks" means a lot.

So lets hear it for the NICE patrons!!!!!!  and hope that the not-so-
nice patrons were just having a bad day and aren't always like that.
:-)


 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
| Tony New                                   ===            __       |
| Central Reserves, Circulation                |=========== |  )     |
| Univ. of Texas at Arlington Library         //            \\       |
| Box 19497                                \   /            \   /    |
| Arlington, TX 76019-0497                -  +  -     o~   -  +  -   |
| NEW@LIBRARY.UTA.EDU                      /   \     ~      /   \    |
| Voice: 817-273-3395                                                |
| Fax    817-273-3392                       "That Cycling Fanatic"   |
 ====================================================================
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
X-Mailer: ELM [version 2.3 PL11]
Newsgroups: bit.listserv.circplus
Date:         Fri, 2 Oct 1992 07:12:25 PDT
              <CIRCPLUS@IDBSU.BITNET>
From:         Wendy Calwhite <calwhitw@CGRB.ORST.EDU>
Subject:      Re: Staplers, Kleenex and Hole-Punchers
              92 2:54 pm

> Anyone have any advice on this? Funny Stories? Anyone ever tried NOT offering
> these or other such things at their circ desk?
> Ted Ficklen
> Health Sciences Library, University of Missouri-St Louis
> swgfick@umslvma

<><><><><>
It's not Circ-related, but interesting(?)  I was head of
Stack Maintenance here at O(regon) SU and we did some
surveys of patrons to see what their concerns were.  During the
first round of the survey, at least two people complained about
the low quality of toilet paper...

Wendy Calwhite
calwhitw@cgrb.orst.edu
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
X-Mailer: InterCon Dispatcher/SMTP for QuickMail
X-Priority: 4
Newsgroups: bit.listserv.circplus
Date:         Mon, 5 Oct 1992 13:25:17 -0500
              <CIRCPLUS@IDBSU.BITNET>
From:         Loretta Merlo <Loretta_Merlo@QMCUMC.MAIL.CORNELL.EDU>
Subject:      supplies at the desk

   I'm interested in knowing what company supplies you with a vending machine
for pencils, etc? Is it a national company? If you can forward us the address,
I'd be very interested. We keep a great many supplies at the front desk for
patron use. Yes, we lose some and yes, things break, but our administration
supports and pays for these kinds of services, which is nice for us. We have
an on-line bulletin board with a function for patron comments, and when
patrons complain about a lack of one thing or the other, our administration is
much more responsive than when I or my staff tell them we need something. When
our Library was under renovation several years ago, we had a situation where
all the bound journals were housed in one building and all the photocopiers
were housed in the other, and the connecting hallway was not ready for use.
Despite my warnings, the administration insisted that patrons would have to
walk up one or two flights of stairs, across the floor and down another flight
of stairs with an arm load of bound journals to the photocopy room in the new
building.       Well, all it took was one screaming pregnant lady in the
director's office, and lo and behold, not one, but two new photocopiers were
installed in the stacks. I say, send them to the office! Better for you,
better for them!
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
Mime-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
Newsgroups: bit.listserv.circplus
Date:         Wed, 30 Sep 1992 09:41:11 -0500
              <CIRCPLUS@IDBSU.BITNET>
From:         Bonnie Andrus <andrus@CS.UWP.EDU>
Subject:      Re: IDs

The University of Wisconsin-Parkside has also switched to a
multifunctional all-campus ID.  We in the Library find it works much
better using the barcode than the OCR.  We also always used the patrons
social security number for OCR but we had problembs with our wands picking
it up.  We are more than satisfied with the barcode.

Bonnie Andrus


On Tue, 29 Sep 1992 EADWML@RITVAX.BitNet wrote:

> This may be a question addressed to very few...but here it goes anyway!
>
> The RIT campus is going to a multifunctional all-campus ID card
> (featuring credit/debit/is also an ID).  With this new card the library
> will go from wanding a patron OCR# to bring up the patron's account to
> wanding a barcode that is the student's social security number.
> My question:  are there any other libraries that use a ss# as a
> library ID barcode/number and what problems have you had with this?
> Or insights?
>
> Thanks
>
> Liz Dopp
> Rochester Inst of Technology
> EADWML@RITVAX.BITNET
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
Return-path: jrow@orion.oac.uci.edu
Newsgroups: bit.listserv.circplus
Date:         Fri, 2 Oct 1992 11:48:15 -0700
              <CIRCPLUS@IDBSU.BITNET>
From:         Joan Row <jerow@UCI.EDU>
Subject:      Re: Staplers, Kleenex and Hole-Punchers
              01 Oct 92 21:41:22 CST." <9210020542.AA02894@cpl2.ns.nts.uci.edu>

 > Staplers--yes, although they are kinda crippled (I am responsible for
 > keeping these because--I ADMIT IT--I'll be damned if we have good ones out
 > there because of the way they are treated!)
 >
 > Kleenex--no, but it does get asked for. . .we don't supply it to the
 > staff as it is, how could we justify giving it to the general public?
 >
 > Hole-Punchers--yes, not a good one. . .sounds like we have the same model.
 > And complaints are made about it.  I was supposed to order a better one, but
 > have "forgotten" to.  We went through two very expensive heavy duty ones
 > over the last 2 years, thus my resistance (I think they cost in the $80.00
 > range).  Patrons would take these apart for unknown reasons and lose the
 > pieces. . .
 >
 > We also offer scotch tape (on order of Administration because of patron
 > complaints), and pencils (these are horrible short golf pencils that no one
 > wants to take---we get them for free).
 >
 > Heavy duty staplers also used to be available, but 2 of these were ruined
 > and have not been replaced. . .
 >
 > I don't understand why this stuff gets treated so roughly, but it does, you
 > can rest assured!
 >
 > And I'm sure I have some funny stories about these things, maybe when I'm
 > not so tired I can give y'all a couple.
 > Danny J. Wilson
 > UCSF Library
 > (415) 476-5579
 > wilsond@knowman.lib.ucsf.edu



Where do you get the "free" golf pencils ?  We would offer pencils (or,
at least, let them have one if they asked !) to our patrons if we could
get them at no cost.

We at University of California, Irvine Biomedical Library also
have a stapler and 3-hold puncher at the Circulation counter for our
patrons to use.  They are constantly asking us for tape, white-out, and
pens or pencils but we don't provide those.

Joan Row
Circulation Supervisor
Biomedical Library
University of California, Irvine
PO Box 19556
Irvine, CA  92713
(714) 856-6661
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
Newsgroups: bit.listserv.circplus
Date:         Tue, 6 Oct 1992 15:17:08 EDT
              <CIRCPLUS@IDBSU.BITNET>
From:         EASLMJRH@UBE.BITNET
Subject:      Re: Just curious???

        Since I've been at the law library we've had our share of irate
patrons and rude staff members (who have quit on their own). But I am
glad to say that we have had a multitude of pleasant patrons, both students,
faculty. There have even been a few professional attorneys and lay persons
whose presence in the library we enjoy.
        I think we must be doing something right here because we've gotten
several gifts and acknowlegdements from our patrons on the level of service they
get. We have gotten bouquets of flowers, boxes of candy, grates of oranges and e
even letters mailed to the library's director in appreciation of the whole or
individual staff members.
        Sometimes it is difficult to deal with patrons but then thats what publi
service
s is about. Library circ work beats retail at Christmas anyday.
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
X-Envelope-to: CDROMLAN@IDBSU.BITNET, CIRCPLUS@IDBSU.BITNET
X-VMS-To: @CJ.DIS
Newsgroups: bit.listserv.circplus
Date:         Sat, 26 Sep 1992 03:30:00 BSC
              <CIRCPLUS@IDBSU.BITNET>
Comments:     @FPSP.FAPESP.BR - @FPSP.HEPNET - @BRFAPESP.BITNET - .BR gateway
From:         GELSON GOMES <GELSON@BRFAPESP.BITNET>
Subject:      Mastering Internet Tools

         "Mastering INTERNET Tools, Seizing METANET Power" -
                    "The InterMeta Course"

     Begining on October 10, the InterMeta Course will describe
the History of the Metanetwork and cover the basic utilities used
to access the network, as well as to guide users through the
Internet's, Bitnet's, (and othernets') "databases of databases"
to access files and archives available. Some of the topics to be
presented in the InterMeta Course are how to (1)Remote Login,
(2)Use Electronic Mail, (3)Move a File, (4)Find Software,
(5)Locate a Person, (3)Deal with Network Problems. An index that
covers a selection of resources available on the Internet,
ranging from Card Catalogs to Archives for USENET news will also
be delivered.
     In addition, some sessions will help UNIX, VMS, VAX and DOS
users to interface their systems to the Net.
     Resulting from five years of researching and using the
Network, the InterMeta Course is being prepared by Gelson
Gomes, Ph.D. The InterMeta is the first experience of a Global
Scale Course utilizing a matrix of connected networks, the
Metanetwork.
     Dr. Gomes is a professor at the Federal University of Parana
and is conducting research on the Computer Industries of Brazil
and Taiwan. He got his Doctoral Degree on Science and Technology
Public Policy at The George Washington University (Washington
D.C.).
     The course will be ministered from Brazil; to help
recovering local communication costs, (PDN is very expensive in
Brazil) a flat $ 5 US dollars donation is requested.
     To enroll in the InterMeta Course, please fill in the
application bellow and E-Mail to: Gelson@BRFAPESP.
____________________________________________________________
       Mastering INTERNET Tools, Seizing METANET Power -
                     The InterMeta Course
____________________________________________________________
                        APPLICATION FORM

Name:
Institution:
Highiest Degree Earned:
City:               Country:

__ Yes, I am sending US$ 5 dollars
     (or the equivalent on my own currency)

Mail your check to:
Gelson V. Gomes
358, R. Alvaro Andrade - ap.1201
Curitiba PR BRAZIL 80610-240
From: JKB2@MSSTATE.BITNET
Newsgroups: bit.listserv.circplus
Subject: Looking for Mississippians
Date: 2 Oct 92 16:03:55 GMT
              <CIRCPLUS@IDBSU.BITNET>
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU

MESSAGE CROSS-POSTED TO SEVERAL LISTS - PLEASE EXCUSE DUPLICATION[D[DIf you ar
directory we're compiling.  Please provide your name, position, library, and
e-mail address.  All participants will receive a copy of the directory.  Thanks.
-----------------------------------------------------------------
 June Breland                      INTERNET: JKB2@RA.MSSTATE.EDU
Coordinator of Acquisition Services          PHONE: 601-325-7672
Mississippi State University Library           FAX: 602-325-3560
P.O. Box 5408
Mississippi State, MS 39762-5408
-----------------------------------------------------------------
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU