HDTenEightyP/NetNews huggingface dataset:
From: jwasson@nyx.cs.du.edu (John Wasson)
Subject: Re: Gateway 2000 Telepath Mess
Organization: University of Denver, Dept. of Math & Comp. Sci.
Distribution: usa
Date: Sat, 15 Aug 92 04:46:29 GMT

cfw@unixland.natick.ma.us (Christopher Wroten) writes:

>I posted this article on Gateway 2000's BBS this morning (8/14/92)

>Sigh...

[...]

>Re: Watch out when altering your order!!  

>I placed my telepath order on February 25. It was acknowleged by GW2K
>on March 5, so I was in the queue pretty early. On the same order I had
>requested an ATI Ultra Graphics card. In mid-June, I called GW2K and
>cancelled the ATI Graphics Ultra card part of the order. "No problem!",
>said the customer service person. "Your Telepath is still on order!".

You must realize, that _YOU_ changed your order.  With most companies a
change in an order is construed as a cancellation and re-issue of a new
order request.  Also, most computer backorder systems that I've seen/dealt
with do not allow an order to be "taken in the middle of a queue".  This
way no-one can be given preferential treatment by "squeezing em into
the list".  I could see people offering the order taker (or worse, the
order taker upping the price) extra cash to get them in the list earlier.

Bribery only works at the government level, I think :)

>So, yesterday (8/13) I called customer service to find out why I
>haven't yet received the modem as I was told I would, having placed the
>order in March. To my absolute dismay, I was told that when I took the
>ATI Ultra Graphics card off the order in mid-June, GW2K actually
>cancelled the *entire* order and put in a *new* order with a mid-June
>order date; ie, I got bumped out of the queue, and that I now wouldn't
>be getting the modem until August 27 (sure.)

>Needless to say, I was *ANGRY* and indicated this to the nice lady at
>the other end of the phone. She spoke to her supervisor and told me
>that the mixup shouldn't have happened, it was their mistake, and that
>the supervisor would "see what she could do."

Actually, I don't see where they were at fault.  They did not promise you
that you were staying at the top of the list (Although, they _SHOULD_ have
told you that cancelling your 1 item would re-issue the order at the new
date.)

>This is just ducky.
> 
>Dear Mr. Prez Ted:

>When someone asks me what I think of GW2K's business practices, I am
>not going to be kind. "Seeing what she can do" doesn't jibe with the
>guaranteed ship dates you promised. It's *YOUR* problem you changed my
>order date. I expect you to ship me a modem *with manual* TODAY by
>overnight express. That's what "she can do" ought to mean to you.

>"See what you can do" to remove the bad taste you are leaving in
>people's mouths by this fiasco.

Calm down.  You're as hyper as that dude earlier this year with the
so-called UPS fiasco.  In that case as well, UPS was not at fault, and
the person assumed incorrectly.

>Christopher Wroten
>cfw@unixland.natick.ma.us
From: gcasey@brtph424.bnr.ca (Errol Casey P910)
Newsgroups: comp.dcom.modems
Subject: PM144000FXSA Settings
Summary: Settings for PM144000FXSA for BBS usage
Keywords: PM144000FXSA, modems, settings, 2400 baud
Date: 12 Aug 92 17:38:47 GMT
Followup-To: comp.dcom.modems
Distribution: usa
Organization: BNR, Inc. Research Triangle Park, NC
Originator: gcasey@brtph424


I have recently received a PM144000FXSA for use with my BBS. It is working
great for the most part, but I cannot connect easily to an HST 14.4 or
2400 modems. I have had to set S registers, etc. to finally accomplish this.
I also have problems with 2400 baud users dialing in not getting a connect
because of all the high speed protocol negotiations. If there are
some know settings that can prevent these problems I would appreciate it.

Thanks.

Sysop of The Backdoor PBBS (919) 460-7903


-- 
Errol Casey, Bell Northern Research, Research Triangle Park, NC
(919) 991-7310 email: gcasey@bnr.ca
Newsgroups: comp.dcom.modems
From: lstein@genome.wi.edu (Lincoln Stein)
Subject: Re: Volume control on ZyXEL 1496E
Organization: Whitehead Institute for Biomedical Research
Date: Mon, 17 Aug 1992 18:15:02 GMT

> Hello.  Can anyone tell me where the volume control is 
> located on a ZyXEL 1496E?
> 
> Also, what kind of control is it? (knob, slide, etc.)

There's no physical volume control on the ZyXEL 1496E.  Volume is
controlled through software via AT commands:
		
	ATL0 = volume off
	ATL1 = softest
	...
	ATL7 = loudest

========================================================================
Lincoln Stein		
lstein@genome.wi.edu		Whitehead Institute, Cambridge, MA
lstein@hstbme.mit.edu		Brigham & Women's Hospital, Boston MA
========================================================================
Xref: sparky comp.dcom.modems:12393 comp.sys.laptops:3225 comp.sys.mac.comm:8169 comp.sys.mac.hardware:15754
From: starta@tosh.UUCP (John Starta)
Newsgroups: comp.dcom.modems,comp.sys.laptops,comp.sys.mac.comm,comp.sys.mac.hardware
Subject: UPDATE: Group Purchase of PowerPort Modems
Date: Fri, 21 Aug 92 13:04:41 MST
Reply-To: tosh!starta@enuucp.eas.asu.edu (John Starta)
Distribution: usa

Hello.

My idea for a group purchase of Global Village PowerPort modems has turned
in unexpected results. That is to say the primary interest has been in the
PowerPort/Gold. Therefore that is only model available for this deal.

The PowerPort/Gold is a 14,400 bps data, 9600 bps send and receive 
internal FAX modem. It includes Global Fax 2.0: fax any open document in 
any application, print faxes automatically upon receipt, broadcast faxes 
to multiple destinations, schedule fax transmissions, and import names 
and numbers from databases.

The current quote is $538 plus shipping. This price is greatly dependent
upon enough people participating, so tell a friend! If you're interested
email your name and phone number to me.

Thank you.

john

P.S. To my friends in Canada (and other countries), I'm sorry but this
     offer is good in the U.S. only.

-- 
John Starta                                  tosh!starta@enuucp.eas.asu.edu
---------------------------------------------------------------------------
"Insisting on perfect safety is for people who don't have the balls to live
 in the real world."   -- Mary Shafer, NASA Ames Dryden
From: tnixon@hayes.com
Newsgroups: comp.dcom.modems
Subject: Re: PP 14400FXSA DTE speed problem
Date: 12 Aug 92 15:17:06 EDT
Organization: Hayes Microcomputer Products, Norcross, GA

In article <1992Aug7.205324.22377@cs.tulane.edu>, mb@cs.tulane.edu
(Mark Benard) writes: 

> We have several Practical Peripherals 14400FXSA modems which we want to
> communicate with our DTE at 38.4K on dial-in only lines.  The first one we
> bought (ROM version 1.11h) does exactly that;  when it answers it sets the
> DTE speed to 38.4K.  Then we bought several more (ROM version 1.12c) and
> found that they default to 19.2K when they answer.  Is there any way to
> change that?  I cannot find any info about setting DTE speed in the manual.

I'm assuming that the PPI guys did it the way we do it at Hayes, 
which is that when the modem is powered-up or reset, it assumes the 
DTE speed is whatever speed was used to issue the last "AT&W" 
command to write to non-volatile memory.  The &W command stores the 
speed and parity along with the parameter settings.  It sounds like 
the last &W command was issued at 19200 on the modems you got; you 
can make them answer with a 38400 DTE speed by issuing an &W command 
to them at 38400.

I'll forward your message to the guys at PPI, so they can check the 
factory procedures and be sure they're setting the modems to 38400 
before they get shrink-wrapped.

-- 
Toby Nixon, Principal Engineer      | Voice   +1-404-840-9200  Telex 401243420
Hayes Microcomputer Products, Inc.  | Fax     +1-404-447-0178  CIS   70271,404
P.O. Box 105203                     | BBS     +1-404-446-6336  AT&T    !tnixon
Atlanta, Georgia  30348             | UUCP uunet!hayes!tnixon  Fido   1:114/15
USA                                 | Internet                tnixon@hayes.com
From: jbrowning@hayes.com
Newsgroups: comp.dcom.modems
Subject: Re: Switch settings for Hayes 1200 modem?
Date: 21 Aug 92 13:43:24 EDT
Organization: Hayes Microcomputer Products, Norcross, GA

In article <1992Aug20.142350.1@vax1.umkc.edu>, eputnam@vax1.umkc.edu writes:
> I recently bought a true Hayes 1200 baud modem (I know... too slow, but for 
> $5 it will work for a backup in case my other goes down).  Unfortunately, it
> didn't come with a manual.  I have tested it and can only hook up at 300 baud.
> There is a row of DIP switches in the front; how should these be set for 1200
> baud?  Oh, it is an external model.
> 
> Thanks for any help.

The switch settings are as follows :

SW1 - Down ignores DTR, Up hangs up on DTR drop
SW2 - Down numeric result codes, Up word result codes
SW3 - Down sends result codes, Up no result codes
SW4 - Down character echo, Up no echo  (command state only)
SW5 - Down no auto-answer, Up auto-answer on ring 1
SW6 - Down DCD always high, Up DCD true
SW7 - Down multi-line phone jack, Up single line (RJ11)
SW8 - Down recognizes commands, Up dumb mode.

Hope this helps,

Joey Browning, Product Support Engineer, Hayes
jbrowning@hayes.com

Newsgroups: comp.dcom.modems,comp.unix.questions
From: buc@leland.Stanford.EDU (Robert Richards)
Subject: Dial Back: How to get it to work ???
Organization: Stanford University
Distribution: na
Date: Fri, 14 Aug 92 18:33:27 GMT


I would like to be able to call my Unix box from another Unix box or
Mac and then log in and have the Unix box hang up and call me back.
The problem is, when it calls me back how to I get the remote Unix box
to put itself in a mode like when I log in?

I have ZyXEL modems on both ends, if this makes any difference.  Are
there programs to do this?  Is this a simple problem?

Thanks for any assistance.

	Buc 	
	Stanford University
From: laubfrosch@tron.gun.de (Dieter Rosenhagen)
Newsgroups: comp.dcom.modems
Subject: Re^2: ZyXEL 16,800 and voice-mail
Organization: TRON Public Mailbox, Neurath, Germany
Date: Sat, 22 Aug 92 15:59:00 +0200

Am 15.08.92 um 05:29 schrieb wbe%bbn.com@USENET.ZER unter dem Betreff Re: ZyXEL 16,800 and voice-mail:

-> From: wbe@bbn.com (Winston Edmond)
-> Subject: Re: ZyXEL 16,800 and voice-mail
-> Message-ID: <WBE.92Aug14222934@crystal.bbn.com>
-> 	<1992Aug14.195746.13720@news.uit.no>
-> Organization: Bolt Beranek and Newman, Inc., Cambridge, MA
-> NNTP-Posting-Host: crystal.bbn.com
-> In-reply-to: borgen@stud.cs.uit.no's message of 14 Aug 92 19:57:46 GMT
-> 
-> borgen@stud.cs.uit.no (Boerge Noest) asks:
-> > What kind of protocol does the 16800 use? Is it compatible with anything on
-> > this planet?
-> > (I think I'll buy a Zyxel any minute now)
-> 
-> It's advertised as a ZyXEL special protocol, so it's only compatible with
-> another ZyXEL modem.  But, last I saw, there were ZyXEL modems on this
-> planet.  :-)
->  -WBE
-> 
ZERO ONE (Zyxel USA) wrote: "There is no copyright on the protocol,
every modem-manufacturer can use the protocol for his modem."

Bye,
Laubfrosch.

>>>ZERBERUS-POINT FROM A.U.G.E. 4000 - LAUBFROSCH@TRON.ZER<<<
>>> laubfrosch@tron.gun.de | Dieter Rosenhagen (2:242/21.15)
-- THE ANSWER V2.03
From: denny@sun.com (Denton Gentry)
Newsgroups: comp.dcom.modems
Subject: Re: Problem on SupraFaxModem
Date: 14 Aug 1992 14:49:08 GMT
Organization: Sun Microsystems, Inc.
Distribution: world
Reply-To: denny@sun.com
NNTP-Posting-Host: maverick

In article 7841@lee.SEAS.UCLA.EDU, jong@wright.seas.ucla.edu (Jong Y. Lee) writes:
>
>ATO, it's still locked up.  I thought they got rid of those kind of problems
>in 1.300C ROM version which is what I have.  Does anybody else experience 
    ^^^^^^

  Is this correct, or did you mean 1.200C? If you meant 1.3, are these the upgrade 
ROMs or did they come with the modem?

  Has anyone received Supra's upgraded ROMs yet?

							Denny
From: leonard@qiclab.scn.rain.com (Leonard Erickson)
Newsgroups: comp.dcom.modems
Subject: Re: 16550 vs. 16550AFN
Date: 22 Aug 92 06:03:07 GMT
Article-I.D.: qiclab.1992Aug22.060307.19838
Reply-To: 70465.203@compuserve.com
Organization: SCN Research/Qic Laboratories of Tigard, Oregon.

berger@atropa (Mike Berger) writes:

>It's not even something you should worry about.  The concern is that
>the modem has to keep up with the maximum data throughput rate.  If
>you use an external modem, then your computer's hardware (your serial
>port) has to be able to handle the data rate.  When you use an
>internal modem, you eliminate that potential bottleneck.  Who cares
>what kind of uart is used on an internal modem (or indeed, that one
>is used at all)?  If the modem can handle the maximum data rate,
>then a different uart chip will make no difference at all.  A modem
>doesn't have to emulate a 16550AFN to have buffering on board.

Excuse me? The software that is fetching the bytes doesn't act
*at all* differently if the modem is internal. The PC *still*
has to go thru a UART to get the data from the modem! The
bottelneck still exists.


-- 
Leonard Erickson		      leonard@qiclab.scn.rain.com
CIS: [70465,203]			 70465.203@compuserve.com
FIDO:   1:105/51	 Leonard.Erickson@f51.n105.z1.fidonet.org
(The CIS & Fido addresses are preferred)
From: t88smb@tdb.uu.se (Martin Bergstroem)
Newsgroups: comp.dcom.modems
Subject: Hidem 14400DLX
Date: 19 Aug 92 06:56:55 GMT
Organization: Dept. of Scientific Computing, Uppsala Univ.


 Hi! I have been thinking about buying a Hidem 14400DLX, made by Prodem
 Technology Inc. Since I havn't seen any posts about it I guess it is 
 either so good nothing has to be said about it it, or so bad nobody has
 bought one... If you know anything about this modem/company please let
 me know.
    Thanks!
       Martin - t88smb@bellatrix.tdb.uu.se
Newsgroups: comp.dcom.modems
From: sasmob@chewy.unx.sas.com (Mark Burhans)
Subject: Modem/Voice Switches 
Originator: sasmob@chewy.unx.sas.com
Date: Fri, 14 Aug 1992 16:55:12 GMT
Organization: SAS Institute Inc.


I am looking for any info on a FAX/MODEM/Switch made by Radio Shack.
It's a DUOFONE AFX-60.  We're trying to use it in conjunction with a
BBS.  There is one phone line.  On this phone line is a modem and an
anwering machine.  The modem is FAX-capable, but is being used solely
as a modem for a BBS.

Here's where I need help.  We are having a hard time getting the
switch to *NOT* activate the answering machine when it's a modem call.
The modem and BBS software is setup to answer on the first ring:

  ATS0=1.

The BBS software is Telegard (Can't remember the version).  So... I
call our BBS, the modem bypasses the switch, and starts sending modem
signals.  Meanwhile, the switch is sending me RING's and after 4 rings
the answering machine kicks in.  ARGH!!!!

Help!  Anything:  1.  Get another switch from a REAL company.
                  2.  Inform me how to properly use the switch.
                  3.  Suggestions on what to try next.
	              4.  Has anybody had any success with these switches?


Disclaimer:
  I speak for myself, not *any* organization.  For this post at least.

--
Mark C. Burhans                        sasmob@chewy.unx.sas.com
CMS Host
SAS Institute, Inc.  Cary, NC 27513    919/677-8001 ext 7324
-- 
--
Mark C. Burhans                        sasmob@chewy.unx.sas.com
CMS Host
SAS Institute, Inc.  Cary, NC 27513    919/677-8001 ext 7324
--
"I have a goal; to see beyond my vision." - Lyrics by Harry Connick, Jr.
Newsgroups: comp.dcom.modems
From: aduell@nyx.cs.du.edu (Tony Duell)
Subject: Re: modem schematics
X-Disclaimer: Nyx is a public access Unix system run by the University
	of Denver for the Denver community.  The University has neither
	control over nor responsibility for the opinions of users.
Organization: Nyx, Public Access Unix at U. of Denver Math/CS dept.
Date: Mon, 17 Aug 92 20:00:21 GMT

In article <1992Aug14.231114.10144@qiclab.scn.rain.com> 70465.203@compuse
ve.com writes:
>aduell@nyx.cs.du.edu (Tony Duell) writes:
>
>>Now for a pet flame about a Modem Manufacturer and a question
>>I have a Dowty Quattro 2400 bps modem. I, too wanted the schematic. Whe
 I
>>phoned up Dowty, they said 'People who buy our products are not capable
of
>>repairing them' . I have been doing electronics for 20 years, digital f
r
>>15 years. I am capable of repairing all the rest of my computer hardwar

>>(including a DEC PDP11/45 with over 2000 IC's). Why is the modem so
>>difficult? Why do Dowty insult their customers like that?. Anyway, does
>
>Dowty *had* to tell you that. Per FCC regs, *you* cannot repair their 
>modem. Only one of the manufacturers authorized service techs can.
>
>The same goes for *anything* that connects to a phone line. Also,
>if *you* repair it and due to a goof it causes a problem with the
>phone system, the phone company can go after *you*. I doubt you'd
>cause any problems, but the law is intended to prevent Joe Hacker
>from attaching a homebuilt device to the phone system.
>
>This is not any different from the situation wit radio transmitters.
>If you aren't licensed or at least a manufacters service tech, you
>*cannot* legally work on it.
>
>-- 
>Leonard Erickson		      leonard@qiclab.scn.rain.com
>CIS: [70465,203]			 70465.203@compuserve.com
>FIDO:   1:105/51	 Leonard.Erickson@f51.n105.z1.fidonet.org
>(The CIS & Fido addresses are preferred)


Yes, But:
1) I am in England, but the law is very similar here. 
2) The Quattro can be used in private line working. It does not have to be
connected to the phone network
3) I could have my own telephone exchange, and use it on that. I can do
waht I like then
4) Not supplying the schematic is the best way of making sure that soem
people do really terrible repairs to thair modems/phones. They won't know
which components are critical. 
5) Dowty made mo mention of any laws. They just said that I wasn't
_capable_ (not legally allowed) of repairing the modem

-tony 'PDP11 Hacker' Duell
ard@siva.bris.ac.uk

Xref: sparky comp.dcom.modems:12240 biz.comp.telebit:833
Newsgroups: comp.dcom.modems,biz.comp.telebit
Subject: Re: WB hangs occasionally
From: hoyt@isus.UUCP (Hoyt A. Stearns jr.)
Date: 15 Aug 92 18:48:50 GMT
Organization: International Society of Unified Science

In article <scs.713738821@hela.iti.org> scs@iti.org (Steve Simmons) writes:
>I'm having an odd problem with a WorldBlazer.  It works fine as dial-in,
>dial-out, uucp, at all kinds of baud rates and modulations.  But every
>once in a while (approx every other day) it simply hangs.  If you dial
>in, the modem never answers.  From the host side you can tip to it, but
>it does not respond to AT commands or dials.  The only thing that clears
>things is a power cycle.
>

I posted about this last month, but I don't think it went out--anyway
my WB does this frequently--acts like a software deadlock.

I've had it not answer; hold the phone off hook with no carrier
indefinitely, even with a 12 minute timeout set (S7?); put a busy-signal
like wide band carrier out when answering (tones not in any modem standard,
sounds more like a processor crash);  it fails to reload defaults with 
data terminal ready transitions, etc.

There is really no excuse for this.  At least it should have a software
watchdog timer to reset in a crash or lockup.  I don't think it is a real crash
of either processor, but rather a deadlock of some kind, caused by
asychronous events, such as remote carrier dropping at the same instant as
DTR drops, or other signals changing sumultaneously.  It should not matter
what irrational random noise I may send into the DB25 connector, the modem
should be able to handle it without locking up. . 

The LA5.01 firmware did not fix the problem.

The work around for me is to have cron turn off the power to the modem
every night in the wee hours.

-- 
Hoyt A. Stearns jr.|hoyt@          | International Society of Unified Science|
4131 E. Cannon Dr. |isus.tnet.com  | Advancing Dewey B. Larson's Reciprocal  |
Phoenix, AZ. 85028 |ncar!enuucp!   | System- a unified physical theory.      |
voice_602_996_1717 telesys!isus!hoyt The Universe in two postulates!_________|
Newsgroups: comp.dcom.modems
From: ab245@cleveland.Freenet.Edu (Sam Latonia)
Subject: UART CHIPS
Organization: Case Western Reserve University, Cleveland, Ohio, (USA)
Date: Sun, 16 Aug 92 09:09:42 GMT


Can any user tell me anything about the 8259 uart chip in my 386sx ?
I need to know if it is better or not than the 16450, or the 16550,
or the 16550A uarts that some of the other computers now use today.
-- 
"HELP" I've fallen and I can't reach the keyboard!
**************************************************
         THE FIRESIDE BBS 884-9728
WHERE THE PARTICULAR PEOPLE COMMUNICATE!
Newsgroups: comp.dcom.modems
Subject: Re: CALPAK MX-2496B HELP NEEDED!
From: Steve.Withers@bbs.actrix.gen.nz
Date: Thu, 20 Aug 1992 11:12:27 GMT
Organization: Actrix Information Exchange

In article <1992Aug19.193622.12247@cs.tu-berlin.de> hillig@opal.cs.tu-berlin.de (Markus Hillig) writes:
> 
> Hi to all outside,
> 
> I'm looking for some information about a modem manufacturer called CALPAK.
> That means I'm looking for a fax, phone and/or BBS number and/or an email
> address of this firm. In the manual which came with the modem I only found 
> their postal address: CALPAK Corp., 22825 Lockness Ave., Torrance, CA 90501.
> 
> The matter is that I bought a modem mady by this firm over a German mail
> order firm and now I've some technical problems and this German firm offers
> only a terrible tech support. 
> Or may be someone of you can help me to solve my problems?
> The modem is a fax/modem with 9600bps send/receive fax and 2400bps modem.
> The type is MX-2496B. It's an internal modem with the Rockwell chipset.
> The fax works fine under Delrina's Winfax 2.0 which came with the modem.
> According to the manual the modem supports MNP5 and V42bis. But I didn't
> figure out how I can switch on these features. Does anybody know the AT-
> commands for doing this? Am I able to verify if MNP5 or V42bis is switched on
> with the help of the value of certain S-registers?
> Another problem is that the &T-commands (test commands) seem to not work.
> I always get an ERROR response from the modem when I try to invoke AT&T1 for
> instance.
> And a third question is: how can I switch between the 3 stored profiles in 
> the modem memory? I think I always change profile 0 at the moment when I 
> change a register setting for instance. But it must be possible at least to
> activate the other two profiles.
> I would really appreciate it if anybody could help me.
> If so, please email me.
> Thanks in advance!
> 
> Regards,
> MARKUS

I have used several of these modems. It helps if yu use CTS/RTS flow control.
It also helps if you simply use AT&F to load the factory defaults, then do a
AT\N3. This puts the modem into Auto-reliable mode. You will have to set your
comms speed to 9600 - to cope with the compressed data acheived through
V42vis.
 
If you have the setting at 2400 in  - for example - Telix or Telemate, then
you will ONLY get 2400.
 
I set the COM port speed to 2400 but the comms program speed to 9600. This
works just fine. 
 
Playing with v42bis can be a bit like trying to find your socks in the
dark........the CALPAK manual is pretty good - compared to the non-manual
shipped with the Zoltrix! - but the Supra V32bis FAXmodem manual is even
better!
 
Steve


-- 
Steve Withers - Wellington, New Zealand | If you don't vote for MMP on 
Steve.Withers@bbs.actrix.gen.nz         |  September 19, 1992, then you 
withers_s@kosmos.wcc.govt.nz            |  must like things the way they 
**** Happy user of OS/2 v2!! ****       |  are.....can I live with YOU?