From: blomen@isi001.dnet.kfa-juelich.de
Newsgroups: comp.sys.amiga.hardware
Subject: Re: A2024 (lack of) quality control; any experiences?
Keywords: monitors, A2024
Date: 11 Nov 92 11:02:49 GMT
Reply-To: blomen@isi001.dnet.kfa-juelich.de ()
Organization: Forschungszentrum (KFA) Juelich GmbH, Germany

In article <1992Nov6.134441.6535@sophia.smith.edu>,
jfieber@sophia.smith.edu (John Fieber) writes:

|>I recently purchased an A2024 monitor.  I really liked it except that
|>I thought it was defective.  There were two problems:
|>
|>- The whole image "wiggled" as if you were looking through a tray of
|>  wavy water.  The effect was not dramatic but annoying an quite
|>  tiring on the eyes.
|>
|>- The top edge of the screen image had a very pronounced "bump" up in
|>  the middle; the screen titlebar was distinctly curved.  A simple grid 
|>  backdrop pattern looks like one of Escher's bizarre geometric 
|>  distortion drawings.  After about an hour of warmup time the distortion
|>  would mostly disappear.
|>
|>I described the symptoms to someone at the place where I ordered it
|>and they thought it was defective and told me to send it back.  So, I
|>sent back.  I don't believe there is any electromagnetic fields in the
|>vicinity that would be causing the problems; my 1084 works fine in the
|>exact same spot with the exact same power supply (right down to the same
|>power cord!)
|>
|>Just yesterday I got the replacement and it exhibits the exact same
|>problems only to a *greater* degree.  Has anybody else had these
|>difficulties?  If these are "normal", then I'm going to be asking for
|>my money back.
|>
|>The first one being bad was not a problem.  It reminded me of when I
|>used to work in a stereo retail store.  It was ordinary to
|>occasionally have something defective right out of the box.  The
|>second bad one reminds me of a tape deck I bought. After 3
|>replacements, about 10 times in the service shop and 2 years of
|>battling with the company, I finally got one that worked. This was a
|>case of poor quality control and poor service.  If I'm going to have
|>similar problems with this A2024, I'm going to try and get my money
|>back now.
|>
|>Also, the first one was a bit fuzzy in the corners; this one is
|>blurry all over.  Well, I must stop writing now because the waves are
|>making me sea-sick. (really!)
|>
|>-john
|>
|>-- 
|>===jfieber@sophia.smith.edu==================================================
|>
I also bought an A2024, and I also had problems with the screen
geometry; same problem like john's. The monitor also was quite unsharp
in the corners.
I then sent it back to the dealer, but that's 9 weeks ago and I didn't
here anything from them. I'm very disappointed about the quality of the
monitor and the support of the dealer. I will try to call them; maybe I
try to get my money back, too.
It seems to me that the A2024 is really a low quality monitor, since
this is not the first time we hear bad news about it; i can't recommend
to buy one; the chance to get one that works is too low.


Greetings,

|-------------------------------------------------------------------|
| Stefan Blomen                                                     |
| Forschungszentrum Juelich GmbH, Germany                           |
| Internet : blomen@isi001.dnet.kfa-juelich.de                      |
| Bitnet   : asi330@djukfa11                                        |
|-------------------------------------------------------------------|