Newsgroups: comp.sys.ibm.pc.misc
Date: Sat, 21 Nov 1992 22:03:56 -0500 
From: Daniel Wong <dw3e+@andrew.cmu.edu>
Subject: Modem Software Survey Results


Last week I posted a survey soliciting input for a telephone software
distribution business. I received 64 responses with many of you
expressing an interest to see the >result.  The number of reponses
followed by the percentage of all respondents are summarized in the text
to follow.  Once again thanks to all who participated and if you have
other comments and questions please send them to dw3e+@andrew.cmu.edu.

-Dan Wong


>------------------------------------------------------------------------------
-
>
>1)  Would you be willing to purchase software if distributed and installed
>     automatically on your system via a modem through phone lines?
>
>     ____  Yes  36,  56%
>
>     ____  No    28,  44%
>
>
>
>2)  What do you think is the biggest attraction of such a service?
>
>     ____  Lower priced software   32,  50%
>
>     ____  Convenience, not having to go to the store and being
responsible for >configuration
>             and installation   20,  31%
>
>     ____  Availability of toll-free software support   7,  11%
>
>     ____  A more liberal software return policy   8,  13%
>
>     ____  Rental of software   12,  19%
>
>     ____  Other   10,  16%
>
>
>
>3)  What do you think is the largest drawback to such a service?
>
>     ____  Uneasiness about external access to you system   46,  72%
>
>     ____  Blanket software licensing agreement   2,  3%
>
>     ____  Delay in the availability of manuals   9,  14%
>
>     ____  Having toll-free software support included   0,  0%
>
>     ____  Use of a phone line for up 30 minutes for software delivery 
 6,  9%
>
>     ____  Other   11,  17%
>
>
>
>4)  Do you presently have access to a 9600 baud or faster modem?
>
>     ____  Yes   39,  61%
>
>     ____  No    24,  38%
>
>              Do you anticipate acquiring a 9600 baud or faster modem?
>
>              ____  Next month   0
>
>              ____  Next 6 months   11
>
>              ____  Next year   4
>
>              ____  No plans to   10
>
>
>
>5)  Approximately what dollar value of software did you purchase over
the last >year?
>
>     ____  less than $50  3,  5%
>
>     ____  more than $50 but less than $100   3,  5%
>
>     ____  more than $100 but less than $500   20,  31%
>
>     ____  more than $500 but less than $1000   15,  23%
>
>     ____  more than $1000   19,  30%
>
>
>
>6)  Check the following software class you purchased in the last year.
>
>     ____  Word Processing  41,  64%
>
>     ____  Spreadsheet   32,  50%
>
>     ____  Games   37,  58%
>
>     ____  Project Management Tools   9,  14%
>
>     ____  Communications   40,  63%
>
>     ____  Languages   42,  66%
>
>     ____  Education   8,  10%
>
>     ____  Operating Systems, Windows, and System Tools   47,  73%
>
>     ____  Other   18,  28%
>
>
>
>7)  What type of hardware do you have?
>
>     ____  IBM PC or PC clone   43,  67%
>
>              ____  XT   2
>
>              ____  AT (286)   4
>
>              ____  386   23
>
>              ____  486   18
>
>              ____  Notebook   1
>
>     ____  Apple   23,  35%
>
>              ____  Mac   21
>
>              ____  Apple 2   0
>
>              ____  Powerbook   5
>
>
>
>8)  How do you best describe your level of computer proficiency?

      ____  Novice user   1,  2%

      ____  Power user   16,  25%

      ____  Expert user   44,  69%