From: tnixon@hayes.com
Newsgroups: comp.dcom.modems
Subject: Hayes Press Release re: Multi-Tech lawsuit
Date: 30 Jul 92 20:36:10 GMT
Organization: Hayes Microcomputer Products, Norcross, GA

Since many of you have expressed an interest in the recent Hayes ad 
campaign, I thought you might be interested in this press release. 
Please note that due to the litigation involved, I am unable to 
comment on the matter; all requests for comments should be directed 
to the Hayes Corporate Communications department.

	-- Toby

                                                  FOR IMMEDIATE RELEASE
                                                        H-1792+++AT


       MULTI-TECH FIGHTS HAYES ESCAPE SEQUENCE EDUCATION CAMPAIGN

        Atlanta, GA, 30 July 1992 -- Hayes announced today that after the 
close of business on 29 July 1992, it received an order from a court in 
Minneapolis in response to claims by Multi-Tech Systems, Inc. that Hayes 
recent education campaign about modem escape sequences and the related 
Test Kit are causing Multi-Tech to lose sales.  

        According to the court's order, Multi-Tech claims "that if a 
computer user's modem is set to recognize the [TIES] escape sequence, 
Hayes' data file [contained in the Test Kit] will cause the modem to 
escape into command mode, the transmission of the data file will stop and 
the computer user will think that the modem is fatally flawed."   The data 
file contained in the Test Kit offered as part of the Hayes education 
campaign is nothing more than ASCII characters which may occur in users' 
data.  Any dependable escape sequence should ensure that the simple 
transmission of data will not cause the modem to abort a file transfer.

         "I believe that TIES is not only a serious step backward for the 
industry, but also threatens the reliable transmission of data for 
business, government and other critical applications," said Hayes 
President Dennis C. Hayes.  "We were surprised to learn that Multi-Tech 
had abandoned the proven, reliable escape sequence technology used in all 
Hayes modems since 1981 and has now incorporated the TIES escape sequence 
into its modems."     

        The court refused to stop Hayes advertisements which are a part 
of the education campaign.  Those advertisements will continue to run 
through August, but the court, upon Multi-Tech's demand, did issue a 
ten-day order stopping distribution of the Test Kit.  To protect Hayes, 
the court required Multi-Tech to post a bond to obtain the order 
temporarily halting distribution of the Test Kits.  The court refused to 
grant Multi-Tech's request to extend the ten-day time period.  Hayes has 
complied with the court order, and as a result of Multi-Tech's efforts, 
Hayes is unable to make the Test Kit data file offered in its education 
campaign available to the public at this time.

        "We are happy that so many people have given us a very positive 
response to our attempts to inform the public about this problem.  We hope 
to be able to continue this education campaign so that consumers can make 
an informed choice when purchasing modems," continued Hayes.

        Best known as the leader in microcomputer modems, Hayes develops, 
supplies and supports computer communications equipment and software for 
personal computer and computer communications networks.  The company 
distributes its products in over 60 countries through a global network of 
authorized distributors, dealers, VARs, systems integrators and original 
equipment manufacturers.

                                   # # #

For further editorial information, please contact:

Beth Logan/Peggy Ballard        
Hayes Microcomputer Products, Inc.
404/840-9200
404/441-1238  (fax)

For additional product information, customers should contact Hayes 
Customer Service:  

Telephone                       Online with Hayes BBS  
404/441-1617 (U.S.)             800/US HAYES (U.S. and Canada) 
519/746-5000 (Canada)           404/HI MODEM (U.S. and Canada)  
081-848-1858 (U.K.)             404/729-6525 (U.S. - Atlanta ISDN Users)
852-887-1037 (H.K.)             081-569-1774 (U.K.)
                                852-887-7590 (H.K.)

-- 
Toby Nixon, Principal Engineer      | Voice   +1-404-840-9200  Telex 401243420
Hayes Microcomputer Products, Inc.  | Fax     +1-404-447-0178  CIS   70271,404
P.O. Box 105203                     | BBS     +1-404-446-6336  AT&T    !tnixon
Atlanta, Georgia  30348             | UUCP uunet!hayes!tnixon  Fido   1:114/15
USA                                 | Internet                tnixon@hayes.com
Newsgroups: comp.dcom.modems