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Date:         Thu, 13 Aug 1992 15:47:00 EST
              <CIRCPLUS@IDBSU.BITNET>
From:         "W.C. DIVENS" <N93774@PITTVMS.BITNET>
Subject:      Fines.

No...I'm not going to post how much fine income we make.  I don't
know if the administrative honcho's would appreciate it posted
to a national listserver...particularly since our state is currently
looking under every rock for Things To Tax.  The next thing you
know it will be Pennsyl-chusetts instead of Pennsylvania!

But I do have a real question of sorts.  I am interested in hearing
the good and bad stories from those institutions which 'clean
house' every year (or term) and forgive all unpaid fines less
than a given threshold.  I am interested in the thresholds, the
processes of carryover, the trials and tribulations of maintaining the
system and general, and finally, general impressions of the system.

Rustbelt Bill (Divens)
Falk Library of the Health Sciences
N93774@PITTVMS
ERCOUPE@vms.cis.pitt.edu
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Date:         Wed, 19 Aug 1992 08:50:00 PDT
              <CIRCPLUS@IDBSU.BITNET>
From:         Laura Willey <LWILLEY@OREGON.BITNET>
Subject:      Self-service circulation

August 18, 1992

Academic Research Libraries
Circulation or Access Services Department

Dear Colleague;

  I am writing a report concerning recommendations about self-service
circulation technologies for the University of Oregon Library and need to know
which of the turnkey automated library systems offer some of these services
already.  An earlier request for this information did not elicit specific
enough responses.  Please respond to me directly.  I'll summarize for the
list.



1.  Does your system allow patrons to view their own patron records to see
items checked out?  items on hold?  fines or charges?





2.  If your system does allow patrons to view their own records, must patrons
use terminals in the library with barcode equipment attached or are they able
to use any public terminal in the library, and do they have remote access?






3.  Does your system allow patrons to renew their own books, or place holds on
items without staff assistance?  Must they use designated terminals in the
library or do patrons have remote access as well?








4.  Does your system allow patrons to check-out their own books?





5.  If your library uses these self-service circulation functions has your
library saved labor costs by reducing the number of circulation staff or
reassigning these staff to other services?




6.  Does your system require patrons to have pin numbers to access their own
patron records?  If your system requires pin numbers does your library assign
them or does some other campus unit assign them?  What other security measures
are in place to protect patron confidentiality?




7.  What automated circulation system does your library have?



8.  What electronic security system does your library have?



9.    Have your users benefitted from the these services?



Thanks.

Laura L. Willey
Circulation Supervisor
University of Oregon Library
Eugene, OR 97403
503-346-1915
LWilley@Oregon
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Date:         Wed, 12 Aug 1992 09:13:31 EDT
              <CIRCPLUS@IDBSU.BITNET>
From:         Sheryl Owens <sowens@MAGNUS.ACS.OHIO-STATE.EDU>
Subject: Re: Disaster Plans
              Calwhite" at Aug 5, 92 11:06 am

>
> RE: Sue Clark' s PS...
>
> >The mayor of our illustrious city of Omaha has decided to get more kids invo
lv-
> >ed in reading to discover the adventure and joy of books by cutting back on
> >library hours to the city library....go figure.
>
> <><><><><>
> Cutting back library hours and services and accessibility to education are
> evidence of a leadership that requires ignorance and apathy to flourish.  Hit
ler
> burned books.  They don't do that in America, they simply close the libraries
> due to lack of money and censor the books in the facilities which manage to
> remain open.
>
> <> W
>
  All brought to you by the education President.  We have the education
Governor here in Ohio.  that's why Higher ed has sustained a 45 million dollar
cut (Ohio State"s share of the CUT).  Next timee someone runs as the Education
whatever, we should run in the opposite direction.    Sheryl At OSU
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Date:         Wed, 12 Aug 1992 08:57:27 PST
              <CIRCPLUS@IDBSU.BITNET>
From:         Wendy Calwhite <calwhitw@CCMAIL.ORST.EDU>
Subject: Re: Disaster Plans
X-To:         CIRCPLUS@IDBSU.BITNET, sowens@MAGNUS.ACS.OHIO-STATE.EDU

  All brought to you by the education President.  We have the education
Governor here in Ohio.  that's why Higher ed has sustained a 45 million dollar
cut (Ohio State"s share of the CUT).  Next timee someone runs as the Education
whatever, we should run in the opposite direction.    Sheryl At OSU
<><><><><>
Our fearless leaders are afraid.  Revolution usually begins with the educated
ones.  The more people you can keep ignorant and pacified, the less likely you
are to run into trouble from malcontents.  There is a commercial that calls
drugns "the new slavery".  Although it is aimed at blacks, it is truly meant for
all.  I find it hard to believe that this country could not decrease the flow of
drugs into our citizens if it suited the leaders' purposes.  Instead, we fund
people like Manuel Noriega and who knows how many others in Southeast Asia,
ignoring their minor (??!!) little faults because they serve some unknown
purpose in the overall Grand Scheme of Things.  We also allowed Saddam free
rein.  It will never end until we stand up and make our leaders listen to us.

<> Wendy
O(regon)SU
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Date:         Wed, 19 Aug 1992 13:55:12 PST
              <CIRCPLUS@IDBSU.BITNET>
From:         Wendy Calwhite <calwhitw@CCMAIL.ORST.EDU>
Subject:      Re: Moving of shelving to recarpet library
X-To:         CIRCPLUS@IDBSU.BITNET, RLSHUCK@COLOSPGS.BITNET

We at the University of Colorado at Colorado Springs library are planning
to recarpet the library.  We have been reading about the dollies that are
used to move the stacks without removing the materials from them.  We need
to know who else might have done such a project like this and where we might
get more information about the dollies/trucks.  Thanks for you help in
advance.
Bob Shuck
Library Technician
Head of Circulation
<><><><><>
Haven't used it, but the information I have is:

Novatech
1320 6th Ave. S.
Moorhead, Minnesota 56560

It's called the Stack-Mover

Good luck.

<> W
calwhitw@ccmail.orst.edu
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Date:         Wed, 12 Aug 1992 09:17:40 EDT
              <CIRCPLUS@IDBSU.BITNET>
From:         Sheryl Owens <sowens@MAGNUS.ACS.OHIO-STATE.EDU>
Subject:      Re: Paraprofessional Educational Requirements
              "kendall" at Aug 6, 92 9:20 am

Kendall,

This has nothing to do with the subject, but I Couldn't find your E-Mail
address.  Did the snail arrive?

Sheryl Owens
Ohio State UNiversity
sowens@magnus.asc.ohio-state.edu
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Date:         Wed, 12 Aug 1992 09:26:10 EDT
              <CIRCPLUS@IDBSU.BITNET>
From:         Sheryl Owens <sowens@MAGNUS.ACS.OHIO-STATE.EDU>
Subject:      Re: CIRC DESK COUNTERTOP
              "SHEILA BLANKENSHIP" at Aug 6, 92 10:04 am

Hi.

Well maybe this is a little out of line, but.... are you looking for something
that can take the acid that drips or sprays from patrons or for something that
cannot be written on, etched, battered by books, briefcases, etc, or both?  We
have an oak circ counter top that is about 2" thick with a high shine of some
almost impenetrable stuff.  It can be written on but cleaned.  It has been
here at least 5 years..  I'm pretty sure you can't hurt it.



Sheryl O.
OHio State University
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Newsgroups: bit.listserv.circplus
Date:         Sun, 16 Aug 1992 23:05:41 CDT
              <CIRCPLUS@IDBSU.BITNET>
From:         kendall <KSIMMONS%UKANVM.bitnet@CUNYVM.CUNY.EDU>
Subject: Re: Disaster Plans
X-To:         "CIRCPLUS@IDBSU - LIBRARY CIRCULATION ISSUES"
              <CIRCPLUS%IDBSU.bitnet@CUNYVM.CUNY.EDU>
              12 Aug 1992 09:13:31 EDT from <sowens@MAGNUS.ACS.OHIO-STATE.EDU>

Interestingly, when Kansas had the opportunity for their first woman
governor, the national organization of NOW offered tons of support.  We
begged them to offer NO support.  But, we still have a woman Gov. who
believes that schools could save lots of money on gasoline costs by buying
smaller school busses.  Okay.  Sure.  Get the picture?

But she hasn't totally screwed up re: K.U.'s situation.  We aren't getting
all we need, but - because of a federal government windfall - will be
getting part of what we need.

Do I intend to vote for her reelection (in an incredibly LONG 2 years)?
NOT.  Any person who spends over $100,000 on an audit that shows that
Kansas spent $25 apiece for insulated hammers for electricians, a few
hundred dollars for birthday cards for kids who were in state custody,
and for electric pencil sharpeners for a scholastic test site
because the manual ones were being worn out at an incredible rate - and then
brags about what was found  -  well, I'm truly sorry Sheryl, but we have a
better jackass governor than you do...and that stinks, as does she.  But
I don't think she tries to pass herself off as an "education governor".  Of
course, that may be because she can't spell either word.  On the other hand,
maybe her suggestion about school buses is her idea of being an education
governor.  With her, it's hard to tell.  (Oh, by the way, she got Hallmark
or some such to donate birthday cards in the future, and then bragged about
how succesful she was in convincing private industry to take over former
state responsibilities...so, how long do any of you think it will take for
$100,000 to be made up in birthday cards to kids in Kansas state custody?
I'd offer to set up a pool, but we'd all be dead by the time anyone won.)

Kendall
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Date:         Thu, 20 Aug 1992 11:16:36 -0500
              <CIRCPLUS@IDBSU.BITNET>
From:         JEDWINS@CARLETON.EDU
Subject:      Re: Opening the Library
X-To:         CIRCPLUS%IDBSU.BitNet@pucc.PRINCETON.EDU

For years, our staff members arrived just in time to open the library.  We
found that it was very chaotic - trying to open the library, turn on machinery,
and help patrons.  So, several years ago, we changed our system so that one
staff member arrives a half hour before opening. This staff member takes care
of all the opening procedures, does the daily circulation count (we're still in
the era of check-out cards), and if time permits, other recalls, notifies, etc.
This staff person also has time to assess the immediate work needs for
assigning student workers to jobs.  By opening time, we're ready to face the
day!

Jennifer Edwins
Loan Services Supervisor
Carleton College Library
Northfield, MN
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Date:         Thu, 13 Aug 1992 11:20:36 EDT
              <CIRCPLUS@IDBSU.BITNET>
From:         Bonnie Ryan <LIBBCR@SUVM.BITNET>
Subject:      Student Worker Contracts
X-To:         circplus@idbsu.BITNET, LBARTLOW@SUVM.BITNET

     Very recently, the issue of evaluating and hiring student workers
was discussed on this listserv with some good comments.
     My stacks supervisor, Larry Bartlow is in the process of updating
our student shelvers training manual and would like to include a
contract for the students to sign binding them to keep good attendance, to
work through finals week, etc.
     He would like to know if having students sign such contracts lead to
an improvement in attendance or job performance?
     Any suggestions on the wording of such a contract would also be helpful.
     Larry is not a member of this listserv, and I will be out of town most
of next week, so if there are any responses, please email or otherwise
contact LArry directly.  Email and snail mail addresses are below.
     Thanks in advance for all reasponses, and I apologize if this is just a
repeat of issues that have recently been hashed out on this listserv.
                                                       Bonnie Ryan
                                                       Head, Access Services

Larry's address:
                  Larry Bartlow
                  Circulation
                  E.S. Bird Library
                  Syracuse University
                  Syracuse, N.Y. 13244
                  315-443-9781
                  LBARTLOW@SUVM.BITNET
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Date:         Mon, 17 Aug 1992 13:33:24 -0400
              <CIRCPLUS@IDBSU.BITNET>
From:         HBAWML@RITVAX.BITNET
Subject:      Re: Book Return Bins

We at Wallace Library (Rochester Institute of Technology, Rochester NY )have
always used the Book Return Bins from Highsmith, and have not experienced any
problems with them (they do have wheels :)).  Once in a while the wheels squeak
and we spray them with "good old" WD 40 and they stop squeaking..........You
can either write or call HighSmith at this number/address
Highsmith, P.O Box 800, Fort Atkinson, Wisconsin 53538-0800 Or 1-800-558-2110.

I hope that this information is helpful.
Hannah.
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Newsgroups: bit.listserv.circplus
Date:         Wed, 19 Aug 1992 16:13:44 MST
              <CIRCPLUS@IDBSU.BITNET>
From:         Dan Lester <ALILESTE@IDBSU.BITNET>
Subject:      Re: Moving of shelving to recarpet library
X-To:         "CIRCPLUS@IDBSU - LIBRARY CIRCULATION ISSUES"
              <CIRCPLUS@IDBSU.BITNET>, Marilyn Lester <axvnlml@uicvmc.BITNET>

On Wed, 19 Aug 1992 10:02:35 EDT <RLSHUCK@COLOSPGS> said:
>to recarpet the library.  We have been reading about the dollies that are
>used to move the stacks without removing the materials from them.  We need
>to know who else might have done such a project like this and where we might
>get more information about the dollies/trucks.  Thanks for you help in

I see that someone already sent you the information on the supplier.
You may also wish to talk to a real, live satisfied user.  They were
used at the Library of National Lewis  University, Evanston, IL.

Contact:  Dr. Marilyn A. Lester, Dean of Learning Resources
          AXVNLML@UICVMC
          708-475-1100

I have seen photos of the move in her library and know that she was
very pleased with their usage during her remodeling and recarpeting project.

dan

*****************************************************************************
* Dan Lester                          Bitnet:   alileste@idbsu              *
* Associate University Librarian      Internet: alileste@idbsu.idbsu.edu    *
* Boise State University                                                    *
* Boise, Idaho  83725                 BSU and I have a deal: I don't speak  *
* 208-385-1234                        for them and they don't speak for me. *
*****************************************************************************
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Date:         Thu, 20 Aug 1992 15:32:23 CDT
              <CIRCPLUS@IDBSU.BITNET>
From:         kendall <KSIMMONS%UKANVM.bitnet@CUNYVM.CUNY.EDU>
Subject:      Re: Opening the Library
X-To:         "CIRCPLUS@IDBSU - LIBRARY CIRCULATION ISSUES"
              <CIRCPLUS%IDBSU.bitnet@CUNYVM.CUNY.EDU>
              20 Aug 1992 09:19:28 -0500 from
              <SHONTZ%ATHENA.DECNET%UTHSCSA1.bitnet@CUNYVM.CUNY.EDU>

We have one student come in half an hour early to open, as it takes about 20
minutes to get all the lights turned on & the bookdrop cleared (which empties
directly into a public area).   On those occasions when someone has overslept,
it has been a pain to try to get everything done without there being a negative
impact on the patrons, and requires several people.  And, of course, on those
occasions, someone has immediately wanted to renew an item, another has
immediately wanted to check out a reserve item, another is headed for the
furthest depths of the stacks (whose lights haven't been turned on yet), while
there are a lot of books in the bookdrop - requiring 4 people at opening when,
on weekends, we only have 3.

Kendall Simmons
University of Kansas
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Date:         Thu, 13 Aug 1992 09:29:00 CDT
              <CIRCPLUS@IDBSU.BITNET>
From:         319 Susan Marks 335-5913 University of Iowa Libraries
              <CADSMLTS@UIAMVS.BITNET>
Subject:      Re: Overdue fines

The University of Iowa Libraries collect from $55,000 to $80,000 per
year in overdue fines.  Our collections number some 3 million volumes;
our circulation is approx. 500,000 per year.  The money is all collected
via the University Business Office (thank goodness) on "U-bills."  The
money goes into the University General Fund but, of course, we get some
of it back (for student salaries & supplies).  We are working on getting
the Central Administration to let us keep the $.
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Date:         Thu, 13 Aug 1992 11:09:02 CDT
              <CIRCPLUS@IDBSU.BITNET>
From:         June DeWeese <ELSJUNE@MIZZOU1.BITNET>
Subject:      Re: Overdue fines

At the University of Missouri-Columbia, for the fiscal year just ended,
we collected $36,540 in fines (not replacement costs, just fines). The monies
are collected at Cashier's Office for students and at the Library's Copy
Service for faculty, staff and courtesy borrowers. None of the monies are
kept by the Libraries--all go directly into the general fund of the university.



*********************************************
**  June DeWeese                           **
**  Head of Access Services Division       **
**  Ellis Library                          **
**  University of Missouri-Columbia        **
**  Columbia, MO  65201                    **
**  314/882-7315                           **
*********************************************
**  Happy Summer                           **
*********************************************
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Newsgroups: bit.listserv.circplus
Date:         Mon, 17 Aug 1992 15:09:00 EST
              <CIRCPLUS@IDBSU.BITNET>
From:         "W.C. DIVENS" <N93774@PITTVMS.BITNET>
Subject:      Yugo Bins

After seeing the damage our materials suffered after a few years of
book bin use, I would postulate that a library finding a 'good'
book bin might be like Arnold Schwartzenneger finding a comfortable
Yugo.

Rustbelt Bill
N93774@PITTVMS
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Date:         Fri, 14 Aug 1992 15:32:00 EDT
              <CIRCPLUS@IDBSU.BITNET>
From:         Ivy Anderson <ANDERSON@BRANDEIS.BITNET>
Subject:      Access for remote users

This was intended for Craig Haynes at UCSD, but as I cannot seem to reach
him at the email address given at the end of his message, I am posting the
reply to the list instead.  All others may hit delete now.

- Ivy Anderson, Brandeis

                        ----------------------

Subj:   Access Services for Remote Users

Replying for Brandeis University:

          Does your library provide remote access to your online
          system (databases) or CD-Rom worksatation(s) ?  If so, what
          'follow-up' public services do you provide ?

                Yes, to our library catalog (no other databases remotely
accessible at present).
A separate program called "LibInfo" on our campus VAX provides a
set of ancillary services, including information about library hours
and services, a monthly new acquisitions list, email, and gateways to
external resources.

          Questions:

          1. Do you allow online check-outs ? How does it operate ?

                No.

          2. Do you provide online holds and/or renewals of
          circulating materials ?

                Individual renewal requests can be sent via LibInfo by
completing an online form which is sent to our Circ dept. as email.  The circ
dept. prints out the request and enters the transaction separately in our
library system. If the items are blocked (e.g. outstanding holds), the renewal
isn't performed.  A set of "canned" email responses are generated and
returned to the requestor indicating the status of each request.  If
someone wants to do a bulk renewal of all items checked out, we will only
do this in person or over the phone since this type of request doesn't
create the online bibliographic information needed to send email responses
back to the user without a lot of extra keying.

        Hold requests can also be submitted as unformatted email.  We don't
have an online form for this, but it is mentioned as one of the uses to
which library email can be put.

          3. Is it possible for remote users to not only request
          journal articles or books online, but have the materials
          delivered to a specified location on or off-campus ?
          Explain.

                No.  We accept online ILL requests, but don't deliver.

          4. Is online Reference assistance available  ?

                Yes.  (Not used much.  Most email consists of book purchase
requests, hold requests, "lost/can't find this book on the shelf" requests,
etc. -- not much "real" reference.)

          5. How do remote users receive help and instruction ?

                Our remote users are by and large on campus users, so if
they really need help they come into the library, attend library classes,
etc.  We do not serve a geographically distributed population.


Ivy Anderson
Head of Systems and Access Services
Brandeis University Libraries
Waltham, MA 02254
anderson@binah.cc.brandeis.edu