HDTenEightyP/NetNews huggingface dataset:
Newsgroups: bit.listserv.circplus
Date:         Wed, 7 Oct 1992 08:22:06 MST
              <CIRCPLUS@IDBSU.BITNET>
From:         Dan Lester <ALILESTE@IDBSU.BITNET>
Subject:      Re: The Nice and Not So Nice

On Wed, 7 Oct 1992 08:03:49 EDT <arneson@QUEENS.EDU> said:
>nice folks our jobs allow us to meet.  Perhaps the personnel rule that 5% of
>your staff will cause 95% of your problems applies to patrons as well.

   Absolutely.

   But also think of human nature in general.  After retiring from teaching
second grade for 44 years my mother commented that she remembered at least
one kid from each year, but that they were always the very best or the
very worst.  Other teachers have confirmed that.  After 25  years managing
library staff, my memories are similar....remember the tenured turkeys
we finally terminated after ages of hearings and battles...and several
young stars who have gone on to do wonderful, fantastic things in the
profession.  And, you remember the time your car broke down in the middle
of nowhere, NOT the 100,000 miles of faithful service it gave you.
Some of my own "war stories" on this list are similar.  I just never had
anyone bring me a box of candy for good service....hmmmmmm......

>enrolled in a class and trying to do research or (as now) teaching and trying
>to help my students with their work, it's enlightening to stand on the other

    Absolutely.  I check out several books a week, and occasionally something
that I don't want to read....just to see how the service is, if the
circ record gets cleared when I return it the next day, etc.

   Glad that you are all hanging in there, and able to laugh through
the tears that well up on occasion.

dan

*****************************************************************************
* Dan Lester                          Bitnet:   alileste@idbsu              *
* Associate University Librarian      Internet: alileste@idbsu.idbsu.edu    *
* Boise State University                                                    *
* Boise, Idaho  83725                 BSU and I have a deal: I don't speak  *
* 208-385-1234                        for them and they don't speak for me. *
*****************************************************************************
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Newsgroups: bit.listserv.circplus
Date:         Sun, 11 Oct 1992 17:07:00 EDT
              <CIRCPLUS@IDBSU.BITNET>
From:         ORTIZ@HULAW1.BITNET
Subject:      Re: circulation status

>In displays of loan information, what word or phrase does your system
>use to indicate that a book is not signed our at the moment?

HOLLIS (the Harvard OnLine Library Information System) uses "Not checked out"
to indicate this or "Checked out. Due..." and the date to indicate the status
of circulating items.  Other items will either not display a circulation
status screen or say "Inquire at the Circulation Desk for availability".

P.S. HOLLIS is a NOTIS based system.

Raquel Ortiz
Evening and Weekend Circulation Supervisor
Harvard Law School Library
ORTIZ@HULAW1.HARVARD.EDU
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Newsgroups: bit.listserv.circplus
Date:         Mon, 12 Oct 1992 10:14:44 EDT
              <CIRCPLUS@IDBSU.BITNET>
From:         Carol Goodson/West GA College <CGOODSON@UGA.BITNET>
Subject:      Re: circulation status

On Fri, 9 Oct 1992 12:22:14 PDT Martha Whitehead said:
>In displays of loan information, what word or phrase does your system
>use to indicate that a book is not signed out at the moment?
>
***if the books if presumably "in", we use the location...i.e., STACKS,
REFERENCE, RESERVES, etc., etc.   If the book is out, the location is changed
to CHECKEDOUT when the book is charged to someone.

..................................................................
| Carol Goodson, Coordinator/Off-Campus Library Services         |
| Ingram Library, West Georgia College                           |
| Carrollton  GA  30118                                          |
| PHONE: (706) 830-2360   FAX: (706) 836-6626                    |
| BITNET: cgoodson@uga    INTERNET: cgoodson@uga.cc.uga.edu      |
| COMPUSERVE: 70253,1146            cgoodson@sun.cc.westga.edu.  |
..................................................................
 The difference between the Democrats and the Republicans is that
 while the Democrats remind you that life isn't fair, the
 Republicans make sure it isn't.
...................................................................
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Newsgroups: bit.listserv.circplus
Date:         Thu, 8 Oct 1992 11:42:14 CST
              <CIRCPLUS@IDBSU.BITNET>
Comments:     Resent-From: Robert Cameron <CAMERON@LOYNOVM>
Comments:     Originally-From: LEBERLY@SNYESCVA.BITNET
From:         Robert Cameron <CAMERON@LOYNOVM.BITNET>
Subject:      Clutter

I wonder if "Circpus" was a typo or a weak play on words with "kleenex?"

> Out of 69 messages waiting for me, 58 were from Circpus.  And 12 of those
                                                  |||||||
> were a discussion about having kleenex at the Circ. Desk.  The remaining

 I admit to occasionally thinking "enough already!" with some of the
ongoing discussions, but I've found the delete command to be very useful.
Apparently our curmudgeonly former(?) list member doesn't know he/she
isn't required to read every message.
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Newsgroups: bit.listserv.circplus
Date:         Wed, 14 Oct 1992 08:32:00 EST
              <CIRCPLUS@IDBSU.BITNET>
From:         SHAFFER@STETSON.BITNET
Subject:      ELDERHOSTEL BORROWING

We here at Stetson University (DeLand, Florida) also participate in the
Elderhostel Program.  We do allow registered Elderhostel participants to
borrow books.  Their borrowing period is limited to one work week and all
materials fall due on Friday at the end of that week.

We have had almost no trouble with getting our materials returned.  Most of the
   participants are extremely responsible about returns.  On the rare occasion
when there has been a problem, we contact the liaison responsible for the
program and they in turn contact the guilty party.  To date, all problems that
have occurred have all been resolved with little effort.

Judi Shaffer (Shaffer@Stetson.bitnet)
Head: Circulation, Reserves, Interlibrary Loan
Stetson University

duPont-Ball Library
DeLand, Florida 32720-3769
voice: 904/822-7183
fax: 904/822-7199
From: SHAFFER@STETSON.BITNET
Newsgroups: bit.listserv.circplus
Subject: Re: Circulation policies for faculty and staff
Date: 13 Oct 92 18:32:00 GMT
              <CIRCPLUS@IDBSU.BITNET>
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well Alice-we must be twins - we have the same problems and have yet found
no really efficient answers.

Here at Stetson University (small private institution) we allow faculty to
have term long checkout with unlimited renewals and no overdue charges.  We send
   out first notices when the item is one week overdue asking that if they still

need the item, would they please bring it in for proper renewal.  The hope here
being that by bringing it in physically to renew, they may realize that they
really don't need to keep it after all.  We have found that not waiting too
long after an item is overdue to send out the reminders has greatly increased
our retrieval percentage.  If you wait too long, memories seem to become
foggy - it's intresting to not how many failing memories surface when presented








with lists of long overdue materials

As for billing - would that I could!  The only ones who get billed are those
who are honest enough to admit that they have lost an item.  So, the honest
get punished and the truly guilty get away with it because eventually the item
just gets written off.

would be interested to see if anyone out there has a surefire policy to cover
this problem - if so, PLEASE PASS IT ON

Judi Shaffer
Head: Circulation, Reserves, ILL
Stetson University
DeLand, Florida
Shaffer@Stetson
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Newsgroups: bit.listserv.circplus
Date:         Thu, 8 Oct 1992 15:11:03 CDT
              <CIRCPLUS@IDBSU.BITNET>
From:         kendall <KSIMMONS%UKANVM.bitnet@CUNYVM.CUNY.EDU>
Subject:      mail crates

This is directed at large libraries that move a LOT of books from building
to building (e.g. from marking or the bindery to the branches, etc.) and
have their own mail room.  If your library fits that description but the
mailroom is under another unit, could you please pass the query onto the
appropriate person in your library.  Also, unless there's some huge interest
shown on the part of the rest of the list, please respond directly to me.

Our mail crates are made of wood.  When empty, the small ones weigh 17 pounds
and the large ones weigh 25 pounds.  Then, of course, people overload them
and kill my staff.  Facilities Operations made the first batch, which are now
over 10 years old.  The federal penitentiary made the 2nd batch.  Not so good.
However, they are all falling apart from heavy, heavy use.  The wood is
splintering.  Bottoms are falling out.  They're far too heavy in the first
place.  Does anyone out there have what they consider to be a good, lighter,
non-splintering. stackable alternative that will not slip around on the floor
of the mail van (there are some plastic ones used by our state courier
service, but they slide off the booktrucks, dollies, etc. by practically just
blowing on them!).

Any information would be greatly appreciated.

Kendall
Bitnet - KSIMMONS@UKANVM
Internet - KSIMMONS@UKANVM.CC.UKANS.EDU
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Newsgroups: bit.listserv.circplus
Date:         Mon, 12 Oct 1992 19:31:40 -0700
              <CIRCPLUS@IDBSU.BITNET>
From:         Bill Kelm <bkelm@JUPITER.WILLAMETTE.EDU>
Subject:      Semester check-out for seniors & grads

	Do any institutions lend books on a longer loan period to seniors
doing there thesis papers or to law or graduate school students who may
have need of a book the whole semester?  We have a large debate currently
fuming as to the logistics and capabilities of a set-up where seniors upon
request can check-out books the entire semester, well aware that they may
be recalled at any time and must be returned immediately if that is
requested.  We have a small campus of about 3200 students so are recall
policy is rather effective.  I would be curious to here any positive or
negative aspects, anyone could see by offering this option.


Bill G. Kelm / Circulation Supervisor
Willamette University Library
phone: (503)-370-6312
email: bkelm@willamette.edu
fax:   (503)-370-6141
************************************
"For every complex problem there is
a simple answer, and its wrong."
			H.L. Mencken
From: LKLARENB@UALTAVM.BITNET (Loretta Klarenbach I.T.S.,)
Newsgroups: bit.listserv.circplus
Subject: Circulation policies for faculty and staff
Date: 14 Oct 92 21:51:48 GMT
              <CIRCPLUS@IDBSU.BITNET>
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From: Loretta Klarenbach               I.T.S.,
                                       Rm. 440, Cameron Library
                                       University of Alberta
At the University of Alberta (30,000 students), we assign faculty term
loans until April 30 for all materials except periodicals. Periodicals
circulate Friday pm until Monday am only. Renewals must be in person.
Faculty are not fined, but borrowing privileges are suspended when items
recalled are overdue or other material is 3 weeks overdue.  We bill
faculty only if they admit to having lost material and sometimes when
overdue (depends on branch library) no clear policy.  More often the
record is cleared and the faculty gets away without paying.
Students on the other hand get 2 week loans (6 if Grad student) are fined
$1.00 per day to $21.00 max. and after 4 week overdue, are charged a
$30.00 service charge and the cost of the material.  We also withhold their
transcripts and prevent them registering for the next year if they have
outstanding library fines (we work with the Registrar).
The fine monies goes into general funds and yes we do make money at this,
we also get most of our materials back on time.  We often wish we could
charge faculty (their contract says no), and we are considering shortening
their loan period, but if they returned most of the materials they have
out, we would have no place to shelf them because our stacks overfloweth.

                                       Loretta(403)492-5282
___________________________________lklarenb@vm.ucs.ualberta.ca
From: VB7R0036@SMUVM1.BITNET (Jorge L. Cruz)
Newsgroups: bit.listserv.circplus
Subject: fac/staff borrowing privileges
Date: 15 Oct 92 15:25:38 GMT
              <CIRCPLUS@IDBSU.BITNET>
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Comments:     Resent-From: "Jorge L. Cruz" <VB7R0036@SMUVM1>
Comments:     Originally-From: EADWML@RITVAX.BITNET
Comments:     Warning -- original Sender: tag was CIRCPLUS@IDBSU


 To Liz Dopp:

Before our new fine policy was implemented, it went through a rather lengthy
process.  Once that was done however, it had the approval of the Faculty Senate
Sub-Committee, the library administration, and the university administration.

We enforce the policy by first suspending library borrowing privileges for all
borrowers owing more than $20.  Bills more than 30 days outsanding are sent to
the University's Cashier's Office for collection.
----------------------------Original message----------------------------
>UNF charges fines to all borrowers, including faculty, staff ... and even
>library staff!  As with many students, many faculty consider fines a cost
>of doing business.  We find that the books come back most reliably
>when we send out the bill for the replacement costs!

To those libraries that successfully fine/bill faculty  --  how is this policy
enforced  (garnished wages?  blocked library account?)?  Was the policy
 created
by faculty council or by library administration?  Do you have library
administration support in all cases?

Liz Dopp
Rochester Institute of Technology
EADWML@RITVAX.BITNET
From: EADWML@RITVAX.BITNET
Newsgroups: bit.listserv.circplus
Subject: fac/staff borrowing privileges
Date: 15 Oct 92 13:28:42 GMT
              <CIRCPLUS@IDBSU.BITNET>
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>UNF charges fines to all borrowers, including faculty, staff ... and even
>library staff!  As with many students, many faculty consider fines a cost
>of doing business.  We find that the books come back most reliably
>when we send out the bill for the replacement costs!

To those libraries that successfully fine/bill faculty  --  how is this policy
enforced  (garnished wages?  blocked library account?)?  Was the policy created
by faculty council or by library administration?  Do you have library
administration support in all cases?

Liz Dopp
Rochester Institute of Technology
EADWML@RITVAX.BITNET
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Newsgroups: bit.listserv.circplus
Date:         Wed, 7 Oct 1992 14:27:26 -0700
              <CIRCPLUS@IDBSU.BITNET>
From:         Maresa Kirk <mkirk@JUPITER.WILLAMETTE.EDU>
Subject:      Re: Stuff at the Desk

   Here at Willamette, we offer our students staplers (regular and heavy
duty), hole punches (3 hole and one hole), scissors, tape, pencils (golf),
white out (they have to ask for this and return personally), tissues, pens (if
they ask, and return them), change, paper clips,paper cutter,and paper-
all on the desk and accessable to the students.  They can check out
calculators,rulers and other "office" type materials.  Although we have
had some problems with the pins being removed from the three hole punch (we
bought a few extra at the time of purchase).
   Offering these items/services are GREATLY appreciated by students and
faculty alike.  It also saves us time not having to explain to them why we
don't offer the service, or retrieving the items for them.
Maresa

Maresa Kirk
Mark O. Hatfield Library
Willamette University
Salem, OR
370-3612   mkirk@willamette.edu
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Newsgroups: bit.listserv.circplus
Date:         Thu, 8 Oct 1992 10:23:30 HST
              <CIRCPLUS@IDBSU.BITNET>
Comments:     Resent-From: Susan Murata <smurata@uhunix.BITNET>
Comments:     Originally-From: Joyce Watson <joycew@uhunix.BITNET>
From:         "Susan Murata" <SMURATA@UHUNIX.BITNET>
Subject:      bound periodical storage

choose by individual title? or did you pick a specific year and send
everything before that date?  Or a combination of the two?  If you picked a
date, did humanities, social science, and science periodicals all use the
same date? or were there differences?  Does your library include the
sciences?   Are you a science library?

At the University of Hawaii we are embarked on a project to pull out older
bound periodicals and store them at another library site across campus.  In
order to make as much growing space as possible in our main library, we've
generally settled on 1975 for a cut-off date.  But there's some concern about
the date--some would prefer a l970 or 1965 cut-off.

Comments?  I'm particularly interested in what you've actually tried, whether
it worked and what the problems are.  And please mention your school name
and/or the size of your collection.

If you know of any other libraries that have pulled out older bound
periodicals, please mention them, along with a contact if you have one.

Thanks very much.

Joyce Watson, Bldg. Planning Coordinator
Hamilton Library
University of Hawaii
Honolulu, HI  96822

(808) 956-2771
From: NEW@LIBRARY.UTA.EDU (Tony New)
Newsgroups: bit.listserv.circplus
Subject: Re: Loan periods
Date: 14 Oct 92 21:04:05 GMT
              <CIRCPLUS@IDBSU.BITNET>
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Priority:     normal
X-mailer:     Pegasus Mail v2.3 (R4).

> I am wondering about the people who wrote that they give 1 year loans to
> some borrowers. One person said they make the books due by May 15. Are
> the places that have a cut-off date automated ? I am especially
> interested in NOTIS sites, as I had thought that NOTIS could not impose
> a standard cut-off date.

We are a NOTIS site.  We do not have a "year" loan period but we do
have a "Standard due date"  For Faculty all materials are due at the
end of the current semester.  When we get withing 3-4 weeks of the
due date our NOTIS person changes the due date to the end of the
following semester.  Our current Faculty due date is "Jan 11th"

I am in complete ignorance as to the technical details of HOW (actual
keystrokes, menus etc) this is done.  Check the NOTIS manual or post
to NOTIS-L.

Hope this helps.





 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
| Tony New                                   ===            __       |
| Central Reserves, Circulation                |=========== |  )     |
| Univ. of Texas at Arlington Library         //            \\       |
| Box 19497                                \   /            \   /    |
| Arlington, TX 76019-0497                -  +  -     o~   -  +  -   |
| NEW@LIBRARY.UTA.EDU                      /   \     ~      /   \    |
| Voice: 817-273-3395                                                |
| Fax    817-273-3392                       "That Cycling Fanatic"   |
 ====================================================================
From: GEFFNER@SJC.BITNET
Newsgroups: bit.listserv.circplus
Subject: videos
Date: 14 Oct 92 10:22:00 GMT
              <CIRCPLUS@IDBSU.BITNET>
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
Original_To:  BITNET%"circplus@idbsu"

Since we don't have enough space behind the circulation desk
our videos are out on the open shelves, minus tabs (we have a radio-wave
security system).  We've tried this for a year, and fewer have
disappeared than we expected.  We've even moved our video reserves out
there (with tabs).  Of course, this is a Catholic college and the
crime rate is virtually zero (I think 7 incidents of larceny all told
last year).  Our loan period is generous (7 days) and our fines are
modest (10 cents) so few patrons feel a need to steal.  Plus, it isn't
as if all those PBS series have a hot market out there.

Ann Williams
From: blackwoods@vms.csd.mu.edu
Newsgroups: bit.listserv.circplus
Subject: circ status
Date: 13 Oct 92 13:27:19 GMT
Reply-To: blackwoods@vms.csd.mu.edu
Organization: Marquette University - Computer Services
NNTP-Posting-Host: vmsd.csd.mu.edu

Our system (Marquette University) has "AVAILABLE" for the status of books not checked 
checked out. We are limited to 13 characters (incl. spaces) so the preferable
"NOT CHECKED OUT" is too long. AVAILABLE strikes me as too optimistic.
From: GEFFNER@SJC.BITNET
Newsgroups: bit.listserv.circplus
Subject: faculty/staff loans
Date: 14 Oct 92 10:17:00 GMT
              <CIRCPLUS@IDBSU.BITNET>
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
Original_To:  BITNET%"circplus@idbsu"

At Saint Joseph College, we will let a faculty member have an item for
the semester, but we stamp the card with the current due date unless
the faculty member asks for the longer date.  Many do return the item on
this date, some call to renew it.  We used to require them to bring in
the items to renew but are loosening up on this if it's just a short-term
renewal.  Faculty members are not fined and are not charged a processing
fee for lost items.  However, they are billed and their privileges are
stopped: although a senior staff member will override the stop, the
annoying wait and embarrassment work for many.  Our current director has
come out to speak with one individual with several long overdue items,
but basically has "no teeth" or chooses not to talk to the administration
about the problem.  I did get in trouble one year for bringing up ethics
with a sister who teaches religion/pastoral ministry (she had an item which
was 2-3 years overdue and felt she should decide, since it was in her field,
whether the item should go out to anyone else); however, no one officially
reprimanded me so I guess it was worth it to nail another hypocrite who
talks a great game but places her personal needs above obedience and sharing--
she did bring the item back after the incident and has been great since
(it's great working at a Catholic college, guilt makes good patrons).
Seriously, most faculty members do want to cooperate and be helpful.  The
one faculty member mentioned above with several long overdue items is the
son of a librarian (perhaps this is his form of rebellion!)

Our staff members also get fine free loans, but not semester loans.  Why?
Well, so few of them use the library and some check out materials for their
department/bosses.  Plus, we paraprofessionals are staff too and want our
materials to be fine free!

I will give an extended loan to a student who is working on a thesis, but few
bother to ask.  Generally, the only undergrad. theses are done in English on
obscure subjects no one else is interested in.  Grad. theses are done in
Nursing which requires largely journal articles.

Ann "bring back the Inquisition" Williams, SJC