From: paulg@smokey.SanDiego.NCR.COM (Paul Gladden)
Newsgroups: misc.jobs.resumes
Subject: DB Recovery; SQL PreProcessor; Customer Service experience
Date: 28 Jul 92 15:36:38 GMT
Article-I.D.: donner.1992Jul28.153638.13167
Reply-To: paulg@smokey.SanDiego.NCR.COM (Paul Gladden)
Distribution: na
Organization: NCR Corporation, Rancho Bernardo

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# Posted for a friend, please reply directly to him...thanks...
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                        RICHARD LEE MESSNER, JR.
                         10848 Poblado Rd. #921
                          San Diego, CA  92127
                             (619) 674-4087


                                OBJECTIVE

A position as a Programmer/Analyst utilizing my creative abilities and 
my skills in problem solving and communicating.

                          PROFESSIONAL SUMMARY

Eleven years experience in the computer industry including customer 
support and software development: Assembly language, NCRL (Pascal like),
UNIX, C, and SQL.

                               EXPERIENCE

NCR CORPORATION, San Diego, CA                            1981 - 1992
Programmer/Analyst  (1988-1992)

Maintenance programming for the VRX operating system working in NEAT/C 
(an assembly language). New development in NCRL (Pascal like). Helped 
design and develop a database recovery system.  Used strong 
interpersonal skills to be an effective project member.  New 
development in the UNIX environment using the C language.  Involved in 
the writing of a SQL precompiler for COBOL and the Teradata database 
(written in C).

     o Wrote a file recovery utility
     o Wrote a database recovery system
     o Wrote a SQL precompiler
     o Development in UNIX, C, and SQL

Systems Analyst  (1984-1988)

Customer support liaison between direct customer support analysts and 
software developers.  Defined, isolated, and resolved customer problems.
Used strong interpersonal skills to communicate effectively with a wide
variety of people.  Traveled to customer sites and managed adversarial 
situations.

     o Problem solver
     o Strong interpersonal skills

Systems Analyst  (1981-1984)

Direct customer support working out of a support center.  Similar to 
job described above but with more customer contact.  Exposure to a 
wide variety of problems and software.  Developed ability to see big
picture and then isolate the source of the problem.

     o Empathy for the customer

OAK GROVE COUNTRY CLUB, Oxford, IN                             1977-1979
Club Manager

The job encompassed all aspects of club operations: financial, 
coordination of member committees, planning and conducting tournaments,
membership drives, leagues.

INSURANCE COMPANY OF NORTH AMERICA, Houston, TX            1976-1977
Claims Adjustor

BENTON COUNTY WELFARE DEPARTMENT, Fowler, IN               1973-1975
Case Worker

YOUNT REALTY, Lafayette, IN                                1972-1973
Salesman

U.S. ARMY, Ft. Benning, GA                                      1972
Second Lieutenant


                                EDUCATION

University of California at San Diego, La Jolla, CA (1984-1992)
Related course work: C Programming; Intro to Systems Programming; 
Unix For Systems Programmers; Data Structures For C Programmers; 
Advanced C Programming.

MBA degree.  Major: Management Information Systems (1981)
Indiana University, Bloomington, IN 

BA degree.  Major:  Political Science and English (1971)
Indiana University, Bloomington, IN

Paul Gladden                   Network Computing Resources of AT&T
paulg@smokey.sandiego.ncr.com  16650 West Bernardo Drive
UNIX Development               San Diego, Ca. 92127
(619) 485-2716                 #include <std/disclaimer.h>
Newsgroups: misc.jobs.resumes