From: adtshr::marca@clt.enet.dec.com (Dave Marca 381-1801 ZKO2-3/K6 Groupware consultant  01-Sep-1992 1048)
Newsgroups: comp.groupware
Subject: Announcing a brand new book on Groupware
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                   ANNOUNCING A BRAND NEW BOOK ON GROUPWARE:
		   -----------------------------------------

				 GROUPWARE:
		Software for Computer-Supported Cooperative Work

			David Marca and Geoffrey Bock

			 IEEE Computer Society Press
			  10662 Los Vaqueros Circle
				P.O. Box 3014
			 Los Alamitos, CA 90720-1264

			     ISBN 0-8186-2637-2

 INTRODUCTION: "Groupware: The Next Generation of Information Systems?"
      Bock, G

 1 GROUPS AND GROUPWARE

 1.1 SOCIO-TECHNICAL SYSTEMS DESIGN
      "Learning from User Experience With Groupware" Bullen, C, Bennett,
      J, Proceedings of CSCW'90; October 1990

 1.2 COMMUNICATION, COLLABORATION, COORDINATION
      "Groupware: The Research and Development Issues," Ellis, C, Gibbs,
      S, Rein, G, revised and extended from CACM Vol 34 No 1; January
      1991

 1.3 GROUP BEHAVIOR & EVOLUTION
      "Primer on Group Dynamics for Groupware Developers," Cole, P,
      Nast-Cole, J invited paper

 2 CONCEPTUAL FRAMEWORKS

 2.1 AUGMENTATION
      "Authorship Provisions In Augment" Englelbart, D, Proceedings of
      COMPCON'84; February 1984

 2.2 LANGUAGE
      "Computer Support for Cooperative Design" Bxdker, S, Knudsen, J, 
      Kyng, M, Ehn, P, Madsen, K Proceedings of the 2nd Conference on 
      Computer-Supported Cooperative Work; September 1988

 2.3 COORDINATION
      "What Is Coordination Theory And How Can It Help Design Cooperative
      Work Systems?" Malone, T, Crowston, K, Proceedings of CSCW'90;
      October 1990

 3 DESIGN METHODS

 3.1 DESIGN AS COGNITION
      "User-Centered Design of Collaboration Technology" Olson, G, Olson,
      J, Journal of Organizational Computing Vol 1, No 1; 1991

 3.2 DESIGN AS INTERVENTION
      "Computer Systems and the Design of Organizational Interaction" Flores,
      F, Graves, M, Hartfield, B, Winograd, T, in ACM Transactions on
      Office Information Systems; April 1988

 3.3 ENHANCING DESIGN METHODS
      "Augmenting SADT To Develop Computer-Supported Cooperative Work"
      Marca, D, Proceedings of the 13th International Conference on
      Software Engineering; May 1990

 4 ENABLING TECHNOLOGIES -- SYSTEM CAPABILITIES

 4.1 MULTI-MEDIA ELECTRONIC MAIL
      "Power, Ease of Use and Cooperative Work in a Practical Multimedia 
      Message System" Borenstein, N, Thyberg, C  International Journal
      of Man-Machine Studies Vol 34; 1991

 4.2 PERSONAL NAMING
      "Relevance of the X500 Directory to CSCW Applications" Prinz, W,
      Pennelli, P,  Proceedings of 1st European Conference on CSCW;
      September 1989

 4.3 CONNECTIVITY FOR CONFERENCING
      "Replicated Document Management in a Group Communication System"
      Kawell, L, Beckhardt, S, Halvorsen, T, Ozzie, R, Grief, I,
      Proceedings of CSCW'88; September 1988

 4.4 HYPERTEXT
      "Hypertext: An Introduction and Survey" Conklin, J, IEEE Computer;
      September 1987

 5 ENABLING TECHNOLOGIES -- USER INTERFACES

 5.1 THE "DESKTOP" METAPHOR
      "The Xerox Star: A Retrospective" Johnson, J, Roberts, T, Verplank,
      W, Smith, D, Irby, C, Beard, M, Mackey, K, IEEE Computer;
      September 1989

 5.2 THE "ROOMS" METAPHOR
      "Rooms: The Use of Multiple Virtual Workspaces to Reduce Space
      Contention in a Window-based Graphic User Interface" Henderson,
      D, Card, S, ACM Transactions on Graphics, Vol 5 No 3; July 1986

 5.3 THE "OFFICE BUILDING" METAPHOR
      "Approaching Group Communication By Means Of An Office Building
      Metaphor" Madsen, C  Proceedings of 1st European Conference on
      CSCW; September 1989

 6 COMPUTER SUPPORTED MEETINGS

 6.1 FACE-TO-FACE MEETINGS
      "Beyond the Chalkboard: Computer Support for Collaboration and
      Problem Solving in Meetings," Stefik, M, Foster, G, Brobow, D,
      Kahn, K, Lanning, S, Suchman, L  Communications of the ACM;
      January 1987

 6.2 GROUP INTERACTION TOOLS
      "Electronic Meeting Systems to Support Group Work" Nunamaker, JF,
      Dennis, A, Valacich, J, Vogel, D, George, J, CACM Vol 22, No
      7; July, 1991

 6.3 DISTRIBUTED MEETINGS
      "Experiences in the Use of a Media Space" Mantei, M, Baecker, R,
      Sellen, A, Buxton, W, and Milligan, T, CHI '91 Conference
      Proceedings; March 1991

 7 BRIDGING TIME AND SPACE

 7.1 COMPUTER CONFERENCING
      "Structuring Computer-Mediated Communication Systems To Avoid
      Information Overload" Hiltz, R, Turoff, M, Communications of
      The ACM, Vol 28, No 7; July 1985

 7.2 COLLABORATIVE AUTHORING
      "Supporting Collaboration in Notecards" Trigg, R, Suchman, L,
      Halasz, F  Proceedings of the 1st Conference on Computer-Supported
      Cooperative Work; December 1986

 7.3 USING ELECTRONIC MAIL
      "Diversity in the Use of Electronic Mail: A Preliminary Inquiry"
      Mackay, W, ACM Transactions on Office Information Systems; October
      1988

 7.4 ENABLING SOCIAL PROTOCOLS
      "Object Lens: A 'Spreadsheet' for Cooperative Work" Lai, K, Malone,
      T, Yu, K, ACM Transactions on Office Information Systems, Vol 6,
      No 4; October 1988

 8 COORDINATORS

 8.1 COORDINATION LANGUAGE
      "Diplans: "A New Language for the Study and Implementation of
      Coordination" Holt, A, ACM Transactions On Office Information
      Systems; April 1988

 8.2 PETRI-NET FORMALISMS
      "The Communication Disciplines of CHAOS"  DeCindio, F, DeMichelis,
      G, Simone, C, in Concurrency And Nets, Springer-Verlag; 1988

 8.3 COMMUNICATION STRUCTURES
      "Local and Global Structuring of Computer Mediated Communication:
      Developing Linguistic Perspectives on CSCW in COSMOS" Bowers, J,
      Churcher, J, Proceedings of the 2nd Conference on Computer-Supported
      Cooperative Work; September 1988

 8.4 CONVERSATION TOOLKITS
      "Strudel -- An Extensible Electronic Conversation Toolkit" Sheperd,
      A, Mayer, N, Kuchinsky, A, Proceedings of CSCW'90; October 1990

 9 WHAT MAKES FOR EFFECTIVE SYSTEMS?

 9.1 INCREASED USER INVOLVEMENT
      "The Supplier's Role in the Design of Products for Organisations" 
      Eason, K, Harker, S, The Computer Journal, Vol 31, No 5; 1988

 9.2 COOPERATIVE APPLICATION DEVELOPMENT
      "Twinkling lights and Nested Loops: Distributed Problem Solving and
      Spreadsheet Development" Nardi, B, Miller, J, International
      Journal of Man-Machine Studies Vol 34; April 1991

 9.3 NO DISPARITY BETWEEN END-USERS
      "Why CSCW Applications Fail: Problems in the Design and Evaluation
      of Organizational Interfaces" Grudin, J Proceedings of the 2nd
      Conference on Computer-Supported Cooperative Work; September 1988
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