From: venkat@madras.esd.sgi.com (Venkat Chandra)
Newsgroups: misc.jobs.resumes
Subject: Product / Customer Support Engineer
Date: 5 Jan 93 23:50:33 GMT
Organization: Silicon Graphics, Inc.  Mountain View, CA


				RESUME
				------

	Ravindra Jeeri
	575, S.Rengstorff Ave #114,
	Mountain View, CA 94040
	408 247 1121

	OBJECTIVE
	---------
		To pursue a career as a Product/Customer support Engineer.

	EDUCATION
	---------
		M.S Computer Science, Atlanta University, Atlanta, GA 1989.
		B.S.E.E Andhra University, Waltair, India 1985.

		Corporate Training :
			System Administration 4.1.
			LAN / WAN exchange operations.
			LAN and Internetworking.
			Structured testing and Product life cycle.
			Network management and OSI/NM FORUM standards.

	SYSTEMS
	-------
		Sun platforms, RS6000, VAX 8250, IBM PC and Mac.

	OPERATING ENVIRONMENT
	---------------------
		SunOS, AIX, VMS, MS-DOS.

	LANGUAGES
	---------
		C, Pascal, DCL and Shell programming.

	DATABASES
	---------
		Knowledge of INGRES, ORACLE.

	PROFESSIONAL EXPERIENCE
	-----------------------
		TAC Engineer, N.E.T Redwood City, California, 1990 - 92.
		Responsible as TAC Engineer for Technicaal support to 
		customers utilizing various types of network management
		systems, LAN-WAN intercommunication bridges and terminal
		servers. Assisted sales staff with installation and 
		functions of software and hardware products. Troubleshooting
		the software problems in customer networks using modems
		X-terminals and produced trouble flows.

		Test Engineer,
		Responsible as a Test Engineer for testing network management
		systems (EFMS, SNMP Manager, VNA) based on Sun platforms, 
		X-Windows, Oracle RDBMS, lisp, C and Object Oriented design
		to manage T1, T3, FT1 communication product(data and voice)
		and TCP/IP devices or devices that run on the simple network
		management protocol.

		Work involves interfacing with program developers to solve
		problems found during test phase. Produce test plans and
		write test procedures. Tracking and reporting product bugs.
		Sustaining of NMS product with new release of software.
		Performance failure analysis and work with development
		group to resolve failures. Test the software fixes for
		problems reported from the field. Reviewing the user manual.
		Produced software matrices. Provide input to design criteria
		related to testability and System administration for network
		of 20+ Sun workstations and RS6000.

		Discovery Toys, Livermore, California, 1990.
		Programmer Analyst,
		Responsibilities include development of DCL programs and
		system administration. Assisted in the installation of 
		VAX 8250 (VMS 5.2) using Xyplex(TCP/IP) terminal server.

		Best & Crompton Engineering, India, 1985 - 87.
		Design Engineer,
		Responsible for design of portals, masts. Calculated the
		requirement of transformer and boosters etc, and helped in
		planning and designing of electrical sub-stations.

	PERSONAL
	--------
		Permanent Resident, Willing to relocate.

----------------------------------------------------------------------------
Please do not contact here. This is my friend's resume.
Res	:	Ph. 415 949 5303				C.K.Venkat
		181, Del Medio, # 204,
		Mountain View, CA 94040.

Off	:	Ph. 415 390 4058	(venkat@esd.sgi.com)
		On Contract at Silicon Graphics from
		OMC Computers Ltd., Secunderabad, India.
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Newsgroups: misc.jobs.resumes