From: collier@rtsg.mot.com (John T. Collier)
Subject: ISO 9000 Training - College of Lake County
Organization: Motorola Inc., Cellular Infrastructure Group
Distribution: chi
Date: Thu, 31 Dec 1992 19:33:22 GMT

ISO 9000 TRAINING

What is ISO 9000?
-----------------
"ISO 9000 is a series of five international standards for quality
management and quality assurance.  The purpose of these standards is
to supplement existing quality standards by providing a methodology of
QC and QA management.  In other words ISO 9000 refers to the quality
system, not the techniques, of measurement.  Used with the appropriate
quality standards of an industry the ISO 9000 series offers a strong
foundation for maintaining consistency in a given quality system." --
Mettler ISO 9000 Compliance Information Brochure.

"In the near future, this set of five international quality system
standards will be implemented by most U.S. companies that wish to do
business internationally.  Preparing an organization to meet the
standards for ISO 9000 certification poses a significant training
challenge.  Everyone from top management on down needs to understand
the implications of these standards." -- Susan L. Jackson, "What You
Should Know About ISO 9000", Training, May 1992.

What are the benefits of ISO 9000 training?
-------------------------------------------
+ You will learn how to achieve ISO 9000 quaility standards.
+ You will learn how to prepare for ISO 9000 registration.
+ You will learn the stages of planning, auditing, documentation
  and analysis for meeting the standards of registration.
+ You will learn the quality improvement pitfalls to avoid.
+ Training is highly cost effective because it is underwritten by
  IL Dept. of Commerce & Community Affairs Industrial Training
  Program Grant.

Who should attend?
------------------
+ Key managers/leaders of companies wanting to meet ISO 9000 standards
  or to apply for registration.
+ Key people in companies interested in having a disciplined quality
  system.

Seminar Content:
----------------

  ISO 9000

  + Overview and relationship to other standards.
  + History and future trends.
  + Implementation problems.
  + Tools & techniques review.
  + Brainstorming.
  + Flow charting.
  + Crawford slip method.
  + Inspection & testing status.
  + Control of nonconforming material.
  + Metrology
  + Handling, storage, packing & delivery.
  + Quality records.

  Management Requirements

  + Management responsibility.
  + Quality system.
  + Internal audits.

  Company-wide Activities

  + Document control.
  + Product identification & traceability.

  Special Requirements

  + Contract review.
  + Design controls.
  + Purchasing.
  + Inspection & Testing.
  + New considerations for 1993.
  + How to keep current.

Dates
-----
Each class runs one week (5 days).  All dates shown below are
1993 dates.

1. Jan 18 - 22
2. Feb  1 -  5
3. Mar 29 - Apr 2
4. Apr 19 - 23
5. May 24 - 28
6. Jun  7 - 11

Times:
------
All five days are 8 a.m. to 5 p.m.

Location:
---------
College of Lake County
Center for Economic Development
19351 West Washington Street
Grayslake, IL 60030-1198

Cost:
-----
$98.  This includes materials and meals for 5 days.  (Training cost is
funded through the Illinois Department of Community Affairs Industrial
Training Program grant.)

To Register:
------------
Call 708-223-3615 to register.  You may use VISA, MasterCard or
Discover Card.  Early registration is recommended.

More Info:
----------
Call Terry Sebastian, Director, Business-Industry Training Center.  at
708-223-3615.
-- 
-------------------------------------------------------------------------------
John Takao Collier,  Motorola Inc.	     | Internet:  collier@rtsg.mot.com
1501 Shure Dr, Arlington Heights, IL  60004  | X.400:	  Q10780@email.mot.com
Phone = 708-632-4381,  FAX = 708-632-4225    | Mail Drop: IL27-AR3201