From: sal8@po.cwru.edu (Steve Luzynski)
Newsgroups: comp.os.os2.programmer
Subject: Re: Support Recommendation Sought
Date: 23 Nov 92 18:59:52 GMT
Organization: Case Western Reserve University
NNTP-Posting-Host: b61442.student.cwru.edu

In article <weissh.1.722498274@nextadm.cc.vt.edu> weissh@nextadm.cc.vt.edu (Hugh Weiss) writes:
>From: weissh@nextadm.cc.vt.edu (Hugh Weiss)
>Subject: Support Recommendation Sought
>Date: 23 Nov 92 05:57:55 GMT
>This post is for a friend who does not have net access.
>I'll pull down posted replies and forward them.
>

Of course anything I say is IMHO. Others may have different ideas... :)

>"I work for a small company developing under OS/2 1.3, using Microsoft
>C 6.0, and Microsoft OS/2 Presentation Manager Toolkit 2.1.  We are
>converting to OS/2 2.0.  We are interested in improving our support
>environment and would be very grateful for answers to a few questions:
>
>1) What are the relative values of the following sources regarding the
>resolution of problems and the recommendation of solutions in the OS/2
>environment?
>	- comp.os.os2 newsgroups

Usually very helpful. There are a few folks (myself being one) that read 
every day and post on anything we feel comptent enough to answer. :)

>	- Compuserve fora

Same as above, but more expensive and usually not quite as fast of a 
response.

>	- IBM Helpware
>	- IBM OS/2 Bulletin Board
>	- IBM programmers & developers groups
>	- IBM Boca Raton programmer's club?
>	- any other notable sources?

No experience with any of these. I've been more than happy with the support 
I've found on the usenet groups. Where else can you talk to the guys that 
write this stuff so easily? :)

>
>2) What are some recommended patches, upgrades, kluges, etc. to tidy up
>OS/2 2.0, PM Toolkit 2.1, and MSC 6.0?  What are other recommended
>development applications?

I would definately install the CSD for OS/2 right after installing the base 
package. It clears up a lot of the niggling little problems that had been 
floating around. You'll also _have_ to install some patches to get MSC to 
work under OS/2.

If you want a really nice PM IDE to develop in, IBM's C Set/2 is nice. 
Alternatively, you could wait for Borland C++ for OS/2, which is rumored to 
be released to the general public RSN. (It's in the Early Experience Program 
now...basically a pay-to-beta-test thing.)

>3) Here are a couple of sample questions that we are looking to answer:
>
>	How does one use cvp to debug a Presentation Manager
>	application?  We generally get a segmentation violation or an
>	unfriendly lockup when we try to do so.  Is there a debugger
>	out there for OS/2 that is more robust?

Anything that tries to access the 386/486 debug registers directly will 
crash the system neatly. OS/2 just doesn't like that.

You could avoid using hardware breakpoints, or you could use IPMD, the PM 
debugger that comes with either C Set or the Toolkit (don't remember which 
right off hand). It has the added advantage of allowing you to watch window 
messages ala Turbo Debugger fer Windoze.

>	Why when changing a file or folder name on the OS/2 2.0
>	desktop does it often take several attempts to actually
>	complete the change?

Never had the problem...How are you doing it? ALT-leftclick? Setting 
notebook? Command line?

Good luck in your quest... :)

----------------------------------------------------------------------------
Steve Luzynski @ Case Western Reserve University in Cleveland, OH
sal8@po.cwru.edu             | voice calls cheerlessly accepted at x2153.
----------------------------------------------------------------------------
happy people are deluding themselves that there is nothing wrong.
----------------------------------------------------------------------------
bored? try this: call your significant other and say 'i hate you. i never
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Newsgroups: comp.os.os2.programmer