From: gross@monarch.rtp.dg.com (Gene Gross)
Subject: Senior Technical Writer available
Date: Sat, 26 Sep 92 00:35:41 GMT
Distribution: us
Organization: Data General Corporation, RTP, NC.


Eugene W. Gross
523 Touchstone Drive
Durham, NC 27713
(919)544-0779 or (919)541-6130


OBJECTIVE:

To be a senior writer for a progressive computer software company.


PROFESSIONAL SKILLS:

Writing:

Have written end-user documentation for a wide variety of computer 
applications and data communications products.  Have written marketing 
brochures, technical data sheets, fluff-pieces for industry magazines, 
and film scripts for product sales.

Familiar with all phases of product documentation, including information 
gathering, interviewing SMEs, preparation of documentation plans and 
specifications, development and writing of drafts, conducting technical 
reviews, development of appropriate artwork and examples, and preparation 
of a master copy for print and printer collation sheet.  Also familiar 
with developing printer specifications where none exist.  This has 
resulted in being able to take a project from the start through to 
completion with minimal supervision.


Training:

Have developed and taught courses on using various programs, such 
as WordStar, Lotus 1-2-3, and others, for internal use.  Developed 
and taught a course on using a PC-based machine control system.  
Developed and taught internal courses on technical writing.  Taught 
10th grade English.


COMPUTER EXPERIENCE:

Machines: DG AViiON Workstation and DG terminals, PC/XT and PC/AT 
clones and compatibles (own a PC/AT clone with modem), Wang terminals, 
Interleaf Workstation, and Datapoint 8400.

Programs: Various UNIX programs, Interleaf through Rev. 5, Wang WP and WP+, 
Datapoint IEOS and WP, WordStar, Wordperfect, DisplayWrite 4, Reflex, 
EasyFlow, Lotus 1->2-3, and others.

Operating
Systems: DG/UX 5.4.2 and C2 and B1 Trusted DG/UX 5.4T, MS-DOS through 5.0, 
Datapoint DOS.


EXPERIENCE:

1988 to Present

Data General Corporation, RTP, NC
Senior Writer

Wrote the Trusted Facilities Manual and Security Features Programmers 
Guide for the C2 and B1Trusted DG/UX systems.  Due to government 
requirements, developed two manuals in each case, one for C2 and one 
for B1 from a single source document by  using Interleaf 5 effectivity 
control.  Often did work at home on my PC-AT and transferred this work 
via modem or via disk transfer.  Worked with the Interleaf representative 
to develop a translation program for our manuals done in docroff macros 
to Interleaf 5.  Wrote the standard DG/UX programmers guide.  Made 
two smaller manuals out of one large programmers guide.  Placed the 
tools in one volume and the interface information in another volume, 
which simplified maintenance efforts.  Served on the systems committee 
and as the assistant system administrator for Customer Documentation.  


1986 to 1988

Freelance (self-employed), Orlando, FL
Contract Technical Writer and Trainer

Wrote end-user documentation for various banking applications 
and a PC-based machine control system.  Developed training materials 
for the machine control system and taught the first operator's 
course.  Used Wang WP and WP+ and a PC-AT with Wordperfect and 
DisplayWrite 4 for textprocessing.  Also used EasyFlow to document 
the flow charts written by the developers.


1985 to 1986

Xanthus Corporation, Austin, TX
Senior Staff Writer and Trainer

Wrote end-user documentation for various PC-based applications such as 
wordprocessing, electronic spreadsheet, church management, and banking 
applications such as time deposit, commercial loans, etc.  Developed 
internal training courses on using various PC-based programs and 
technical writing; taught the same.  Used a PC-XT and Wordstar for 
textprocessing.  Used Interleaf to produce the final copy.


1984 to 1985

Datapoint Corporation, Austin, TX
Senior Writer and Project Lead

Wrote programmer's guide for Datapoint DOS, installation manuals for 
various hardware and software products for the Datapoint 1200 Color PC, and 
introductory manuals for a proprietary programming language used on 
Datapoint products, including the 1200 Color PC.  Was Project Lead on 
the Datapoint DOS project with two other writers reporting to me.  Served 
as the Austin representative on the standards and style committee for 
documentation, which met once a month in San Antonio at the company 
headquarters.


1981 to 1984

Paradyne Corporation, Largo, FL
Senior Writer

Documented modems, line printers, data encryption devices, IBM parallel 
interface extender, security procedures for the Response computer system, 
and installation and maintenance manuals for a small business computer 
system.  Wrote the training manual for new marketing hires.


EDUCATION:

Durham Technical Community College, Durham, NC (1988-1992)
Courses in computer programming and related subjects and American 
Sign Language.

North Carolina State University, Raleigh, NC (4/89-9/89)
Courses on C programming through Extension Studies Division.

Webster University, Little Rock, AR (1986)
Graduate coursework in Computer Systems Management.

University of Central Florida, Orlando, FL (1977-1979)
B.A. in English (writing) awarded March 1979; minor in secondary 
education.

Valencia Community College, Orlando, FL (1975-1976)
A.A. in Liberal Arts awarded December 1976.

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