From: news@xenitec.on.ca (xenitec.on.ca News Administrator)
Subject: SCO Mailing List Administrative FAQ
Resent-From: mmdf@xenitec.on.ca
Submit-To: scogen@xenitec.on.ca
Organization: [resent by] The SCOGEN gateway and Propagation Society
Date: Thu, 01 Oct 1992 00:56:32 GMT
Precedence: bulk

      The SCO Mailing List/biz.sco.general Administrivia FAQ
      ------------------------------------------------------

Revision Information
--------------------
Version:  1.20
Date:     10 September 1992
Author:   Stephen M. Dunn
          stephen@bokonon.UUCP
          {uunet.ca,becker.gts.org,xrtll.UUCP}!bokonon!stephen
New Features:  Added note regarding Release Notes; updated current versions
               section; added new section on archive sites etc.

NOTE:  All lines that have been added or modified since the last
       version are marked with ** at the start of the line, except
       in cases where an entire section has been added.

First, a simple definition
--------------------------
What is a FAQ?
  It's short for Frequently Asked Questions.  If you have a question,
  look HERE for the answer before posting, so that we don't have lots
  of people asking the same questions every week or two.  Many of the
  most common questions regarding the mailing list and SCO products
  are here somewhere.

Next, a word to those who want technical information
----------------------------------------------------
   There are two different FAQ lists for this newsgroup/mailing list.
This is the administrivia one; it is entirely devoted to stuff about
what this mailing list/newsgroup is about, what others exist, how
to subscribe or unsubscribe, etc.  If you want technical answers, please
look for the companion list which deals with all sorts of technical
questions.  Both lists are posted at the same time, roughly every
two weeks.

Mailing List Stuff
------------------
What is the automated request address?
  The address is scogen-request@xenitec.on.ca - do NOT send administrative
  requests to the list itself!

What is the human-maintained administrative address?
  The address is scogen-admin@xenitec.on.ca.  Use this address ONLY if
  you can not get the automated one to do what you want.

How do I unsubscribe?
  Send a message to scogen-request@xenitec.on.ca with one of the following
  lines in it:
	Delete: yourname@yourmachine
	Delete: foo!bar!yourmachine!yourname
  You MUST use the same format and address you used when you subscribed.

What if my unsubscribe request doesn't work?
  Check your request; make sure you didn't misspell anything.  If all
  else fails, send a note to scogen-admin@xenitec.on.ca detailing your
  problem.  Do _not_ send a note to the list; we are powerless to
  do anything about it.

How do I change my subscription address?
  Well, you can send multiple requests in the same administrative
  request.  However, there is a waiting period for Add: requests,
  so you may want to send a message to add yourself at your new
  address first, then wait until that succeeds before deleting your
  old address.
  The format of an add request is the same as a delete request,
  except that you replace the "Delete:" with an "Add:".

I think I'll send a test to make sure I can get through to the list
  Don't.  See the Net.Etiquette section for more info.

Are there any other SCO mailing lists?
  Yes.  There are two other SCO lists, both run from xenitec.  There
  is scoodt (biz.sco.opendesktop), which deals specifically with the
  ODT product; to subscribe, send mail to scoodt-request@xenitec.on.ca.
  The other is scoann (biz.sco.announce), which is for product
  announcements relating to SCO operating systems; to subscribe, send
  mail to scoann-request@xenitec.on.ca.  There are also two newsgroups
  in the biz.sco hierarchy (biz.sco.binaries and biz.sco.sources) that
  are not gated to mailing lists.  More on them later ...

What exactly do I find in each of the newsgroups?
   biz.sco.opendesktop: Technical questions and answers and informative
                        postings relating to past, present, and future
                        implementations of the SCO OpenDeskTop operating
                        environment and it's various bundled components.

   biz.sco.general:     Questions, answers and comments on SCO products
                        in general, and of course resulting discussions.

   biz.sco.announce:    SCO and SCO Developer product announcements of
			interest to current and future users of SCO products,
			and to SCO developers, resellers and distributors.
                        (moderated, followups directed to biz.sco.general).

   biz.sco.binaries:	SCO custom intallable binary packages of
			useful third-party "public domain" source code.

   biz.sco.sources:	source code ported to work on SCO Xenix, UNIX,
			or Open Desktop.

How do I send an article to these mailing lists?
  Send articles for        To this address
  biz.sco.general          scogen@xenitec.on.ca
  biz.sco.opendesktop      scoodt@xenitec.on.ca
  biz.sco.announce         scoannmod@xenitec.on.ca
  Note that the announcements list is moderated; anything you send to
  it must be approved by the moderator before it actually makes its
  way out to the rest of the world.
  I will soon add the information on the two moderated newsgroups, but
  I don't have it handy right now.

I have a product that runs under SCO and I want to tell the world!
  Well, this is a biz.* newsgroup, which means that advertisements
  _are_ allowed.  Once again, keep net.etiquette in mind when writing
  your message.  Also, consider whether it should be directed to
  the SCO general mailing list, or to either the ODT or announcement
  lists.  You probably do not need to send it to more than one.

I always get multiple copies of articles!
  Maybe you're listed more than once in the mailing list.  If you sent
  more than one Add: request, perhaps thinking one had bounced, you may
  be listed more than once.

I sometimes get multiple copies of articles!
  I know of two possible causes for this.  One is that many articles
  get crossposted to more than one newsgroup.  For example, it is not
  uncommon for the same article to be posted to biz.sco.general and
  to biz.sco.opendesktop.  If you subscribe to both lists, you will
  receive two copies of the article, since it appears in both lists.
  The other possibility is that some site upstream of you may have a
  flaky mailer that occasionally duplicates messages (I've been
  bitten by this one).  There is no known cure for the former condition;
  the latter, if you can identify it, can possibly be remedied by means
  of a polite note to the sysadmin at the offending site.

Are there any other SCO newsgroups?
  Yes.  There are several, including (but not necessarily limited to)
  comp.unix.xenix, comp.unix.xenix.misc, comp.unix.xenix.sco,
  biz.sco.sources, and biz.sco.binaries.  To the best of my knowledge,
  none of these are available as mailing lists.  Keep in mind also
  that there are five biz.sco.* newsgroups.

Are there any other non-SCO Unix newsgroups?
  Yes.  There are too many to list here.  There is a comp.unix.*
  hierarchy, which would be a good place to start looking.

What other stuff shows up here periodically?
  All kinds of goodies pass through this list from time to time.  You
  will find lists of SLSes (Support Level Supplements), EFSes (Enhanced
  Feature Supplements, if memory serves), product compatibility
  matrices, lists of the most current versions of each SCO product,
  and stuff like that.  I highly recommend capturing the most recent
  one of each of these and saving it somewhere on your machine; they
  can be very handy to keep around.

Where can I find this FAQ list?
  Well, since I'm not on the Internet, it's unfortunately not available
  via FTP.  It is posted twice monthly to this newsgroup/mailing list,
  as is the technical FAQ list.  If you need one or the other of them in
  the meantime, send me a brief note at the address listed at the top
  and I'll send you a copy.  DO NOT post a request for the FAQ to the
  list.

I have a suggestion/correction for the FAQ list
  By all means, let me know!  But do NOT post it to the list.  Send it
  directly to me at the address listed at the top.  The FAQ list is only
  as good as you make it.

Net.Etiquette
-------------
Where do my messages go?
  Your message will be mailed to hundreds of people around the world
  via the mailing list.  Also, since it's gated to a newsgroup, it will
  end up on thousands of machines all around the world, with a potential
  audience of tens of thousands of people.
  Keep this in mind as you write, because people will perceive you
  according to how you write.  Your grammar, spelling, and politeness
  will be noted by all of these people, so make a good impression.
  And don't forget to press your Return key after every 70 characters
  or so.

What do I put in my .signature?
  Well, it's a good idea to put your name, email address (both an
  internet address and a UUCP bang path are useful), your company
  name and job title (if appropriate), and possibly your phone number
  and mailing address.
  Keep it short, though; four lines or so is a good guideline.

How much of the previous message should I include in my reply?
  You should include the salient points of the previous message.  Nothing
  more.  You don't need to include the headers or the .signature or any
  other stuff that doesn't provide information relevant to the question.
  If you are replying to several points in the previous message, then
  include the section to which you are replying, and then type your
  reply immediately below it.  Then include the next point, and type
  your reply immediately below it.  This will help people keep track
  of what points you're addressing.

I think I'll send a test to make sure I can get through to the list
  DON'T DO THIS.  This is NOT a test newsgroup.  Your test message
  will waste large amounts of computing and communications resources
  as it travels to every continent (yes, it _will_ go all around the
  world).  Not only will this make people angry, but it will also
  make you look stupid.

Nobody replied to my question, so I'll send it again
  Don't do this, either.  If your message was sent and nobody replied to
  it, you will likely find exactly the same response if you post it
  again, and you will have used up more computing and communications
  resources and have gained nothing.

SCO sucks and <someone else> has a better product!
  If you have something _constructive_ to say, then go ahead.  But if
  you don't, then spare us your flame war.

This isn't the right place to post this question, but ...
  Well then, don't post it here.  There are several hundred Usenet
  newsgroups and dozens upon dozens of mailing lists; chances are
  pretty good that one of these is the appropriate place.  If you
  post a question to an inappropriate newsgroup, you really are
  wasting large amounts of disk space and transmission bandwidth as
  it goes all around the world.
  Note that even if your question is about an SCO product, the
  SCO general mailing list/biz.sco.general may not be the right
  place for it.  If it's an ODT question, post it to the ODT list.
  If it's a product announcement, send it to the announcement list.
  If you have source or a binary that you've ported to SCO, use the
  source or binaries newsgroups.

I like to use tabs in my email.
  Please don't.  Tab stops may be set differently on different terminals,
  and what looks perfectly lined up to you will be gibberish on someone
  else's machine.  This is particularly important to remember if you're
  drawing a diagram.

I have a technical question.
**Look it up in your manuals first; chances are it's in there somewhere.
**In particular, check the permuted index, the table of contents of the
**System Administrator's Guide, and the Release Notes.
**If you can't find what you're looking for, look for it in the
**technical FAQ for this newsgroup, which is posted every two weeks in
**parallel with this administrative FAQ.  Also, look through old
**articles from this newsgroup/mailing list if your site stores old
**messages (if you're reading this in biz.sco.general, chances are
**your site has at least a few days' worth of back articles online).
**If you still can't find the answer, then post it.  Please include
**as much _relevant_ information as you can, such as your hardware
**configuration and version numbers of all software that might be
**involved.

What are the latest product versions?
-------------------------------------
  Periodically, SCO posts a list of the latest versions of all of their
  products to this list.  In the meantime, here are the latest versions
  of several major SCO products:
  Xenix:  2.3.4 (released in 1991)
**Unix:   3.2v4 (released in February 1992)
  ODT:    2.0 (released in June 1992)
**TCP/IP: 1.2 (released 3Q92)
**NFS:    1.2 (released 3Q92)
**MPX:    2.0 (released 1992)

What is SCO's Phone Number?
---------------------------

   Here are some of SCO's numbers; note that the (800) ones are
only applicable within North America.

SCO sales                           (800) 726-8649 = (800) SCO-UNIX
SCO (sales / tech support)          (408) 425-7222
SCO Customer Service & SoftCare     (800) 347-4381
SCO SofTech number                  (800) 726-4911
SCO Support fax                     (408) 427-5443
SCO Canada (scocan)                 (416) 922-1937
  (Note that Canadian support is now handled through Santa Cruz, not
   Toronto)
SCO Federal Systems Group, VA       (703) 715-8700
SCO Federal Systems Group FAX       (703) 715-8750
SCO London                          +44 (0)923 816344
SCO London FAX                      +44 (0)923 817781

How Do I Connect to SCO's Machines via UUCP?
--------------------------------------------

Tell me about SLSes and EFSes.
  SLSes (Support Level Supplements) and EFSes (Enhanced Feature Support)
  are SCO's way of fixing bugs and improving performance between releases.
  Every couple of weeks, SCO posts lists of all SLSes and EFSes here.  If
  you're having a problem, look at these lists and see if any of them
  will help you.
  If you have anonymous FTP access, log into ftp.uu.net and look around
  the sco-archive directory.  Remember to turn on binary mode before
  getting any binary files!  If your ftp doesn't recognize ftp.uu.net,
  try 137.39.1.9 or 192.48.96.9.
  To look around, telnet to ftp.uu.net.  Log in as "ftp", and supply your
  username and fully qualified domain name as the password (e.g.
  log in as ftp and give joecool@snoopy.peanuts.com as your password).
  Look around the vendor/sco directory hierarchy.

  If you don't have FTP, you can get them via anonymous UUCP from SCO.
  You can find the information on how to do this in your SCO documentation.
  This information is also included in the lists of SLSes and EFSes that
  SCO posts here.  I've included a brief summary below.
  When a new SLS comes out, it's not a bad idea to wait a month or so
  before using it.  Sometimes new bugs are discovered in SLSes and they
  are withdrawn and fixed.
  There are also directories for games, updated terminal information,
  and other miscellaneous tidbits.  See the section on how to contact
  SCO for more details.

   This information is culled from the list of available SLSes that
SCO posts periodically.  For North America and the Pacific Rim, call
SCO in California:

Modem make and model         Service    Phone number
--------------------         -------    -----------
Telebit Trailblazer Plus      UUCP      408-429-1786
Telebit 1500 V.32, 2@         UUCP      408-425-3502
Hayes V Series 9600, 2@       UUCP      408-427-4470

Machine name: sosco

Login name: uusls   (fourth character is the letter "l" rather than numeral "1")
No password

   For European, the Middle East, and Africa, the following service is
available through SCO's London office:

Modem make and model         Service    Phone number
--------------------         -------    -----------
Dowty Quattro 2@             SOS        +44 (0)923 210888
Dowty Trailblazer            UUCP       +44 (0)923 210911
  
For anonymous uucp connection:
Machine name:   scolon
Login name:     uusls
Password:       bbsuucp

   SLSes are stored in /usr/spool/uucppublic/SLS.  If you are not sure
of the file you want, download the file file.list in this directory.  For
more information, check the list of SLSes (and the companion list of
EFSes) in this group every few weeks.  There are also directories for
EFS, Term (updated termcap/terminfo entries), Games (including GIF source
code and a viewer, and some sample GIFs), and Devref (which contains
unsupported software).

How Do I Send Email to SCO?
---------------------------

   You can send information requests to info@sco.com.  Support requests
can be sent to support@sco.com, but note that an actual phone call may
well get your problem resolved faster.  Sending email rather than making
a phone call does _not_ mean that you don't have to pay for support
(beyond your 30 days of installation support).

   If you have a suggestion for SCO regarding their products, you can
post it here or send it to SCO directly, though the latter may appear
to go into a bitbucket.  There are several SCO employees here, including
some development folks, and they do like to hear suggestions on how you
think they could better serve your needs.

** NEW SECTION ON ARCHIVE SITES FOLLOWS **

I'm looking for such-and-such a program.  Where is it?
------------------------------------------------------

   Ask Archie.  Archie is a service that keeps track of all files
on a large number of anonymous FTP sites worldwide and allows
various queries on its database.  For a good tutorial on how to
use it, see "Archie, Your Directory for Internet Software" on
pp. 96-104 of the September 1992 copy of UnixWorld.

   To conduct an interactive session with Archie, telnet into an
Archie server site.  Log in as archie; there is no password.  If
you do not have telnet access, you can still access Archie via
email.  Mail a script of Archie instructions to archie@some-archie-site,
where you (obviously) replace some-archie-site with the name of your
closest Archie site.

   The first time you use Archie, you should issue the help command.
This will show you a list of valid Archie commands.  Before your
next use of Archie, take a few minutes to study the help list.  Pay
particular attention to the variety of set commands, which can greatly
alter the behaviour and efficiency of Archie.  Also, please use the
Archie server that is closest to you, to help reduce unnecessary
network traffic.

   The following is a list of Archie servers around the world, as given
by a query to the McGill University Archie server on 9 September 1992.

 Current archie servers (as of Jan 3 1992):

  archie.mcgill.ca    (132.206.2.3)     McGill University, Montreal, Canada
  archie.sura.net     (128.167.254.179) SURAnet, College Park, Maryland, USA
  archie.ans.net      (147.225.1.2)	ANS, New York, USA 
  archie.unl.edu      (129.93.1.14)	Lincoln, Nebraska, USA
  archie.rutgers.edu  (128.6.18.15)     Piscataway, New Jersey, USA
  archie.funet.fi     (128.214.6.100)	FUnet, Helsinki, Finland
  archie.au	      (139.130.4.6)	Deakin University, Geelong, Australia
  archie.doc.ic.ac.uk (146.169.11.3)	Imperial College, London, UK
  cs.huji.ac.il	      (132.65.6.5)	Hebrew University, Jerusalem, Israel

The Anomaly SCO Software Archive
--------------------------------

   Instructions on using Anomaly are periodically posted to the Usenet
groups comp.unix.xenix.sco and biz.sco.general; please check this posting
for full instructions.  The following section is condensed from that
posting, as of 23 August 1992.

Filenames:  The Software List:		  anomaly!~/SOFTLIST
	    Miscellaneous Notes:	  anomaly!~/NOTES
	    All UUCPable Files:		  anomaly!~/ls-lR

			Anonymous UUCP Information:

Telebit Trailblazer Plus Dial-In: 1.401.455.0347
9600 to 300bps v.32/v.42 Dial-In: 1.401.331.3706
      anomaly.sbs.risc.net!login: xxcp
	                Password: xenix

To download a file, issue the following uucp request on your machine:

	uucp anomaly!~/archives/<filename> yoursite!<to-filename>

All files are stored in /usr/spool/uucppublic/archives on ANOMALY.

                         Mail-based archive server:

To receive instructions on how to use the mail-based archive server, send
an e-mail message to "snarf@anomaly.sbs.risc.net", with a Subject: of 'snarf'
and the following two lines starting in column 1:

snarf address [your e-mail address]
snarf help

Note that if you do not have an address line, or you have other errors in the
body of your text, you will not get a reply from the server.

	              Zmodem/Ymodem/Xmodem/Kermit/Sealink:

All files can be accessed from ANOMALY's "bbs" login, for those users without
UUCP or FTP access. Validation is required to access the file sections.

				FTP Access:

Our IP Address is: 155.212.2.2! Or, for those of you with Nameservers, try
"anomaly.sbs.risc.net"! Again, to reduce network link congestion, we limit
the number of concurrent FTP sessions. So, if you get are unable to connect,
just keep trying until a slot becomes available for you.

Special Note: The archives on ANOMALY are in source code format, with
              exception of the GCC/G++ compilers.

The (unofficial) SCO ODT Ported Software Compendium
---------------------------------------------------

 Filenames:  The Software List:        ispi!~/SOFTLIST
             Miscellaneous Notes:      ispi!~/NOTES
             All UUCPable Files:       ispi!~/ls-lR
 
             Anonymous UUCP Information:
 
 Telebit Trailblazer Plus Dial-In: +1 908 248 1589
               ispi.com!login: uuodtcp
                     Password: odt
 
 To download a file, issue the following uucp request on your machine:
 
     uucp ispi!~/archives/<filename> yoursite!<to-filename>
 
 Special Note: The archives on ISPI are in source code format.  Programs
               that need GCC are noted.

Xenitec Archives
----------------

You want a Systems (or L-sys if you're pre-HDB) entry resembling:

xenitec Any ACU 19200 CUP15197435247 ogin:-\K-ogin:-\K-ogin:-\K-ogin:-\K-ogin:-\K-ogin: nuucp word: fall89

We'll answer at 19.2kb PEP mode.

For those of you without TBits, our 2400 baud line may be accessed as:
(it answers at 2400 baud, cycles to 1200 and then oscillates.)

xenitec Any ACU 2400 15197434697 ogin:-\K-ogin:-\K-ogin:-\K-ogin:\K-ogin: nuucp word: fall89

$ l /archive/index
-rw-rw-r--   1 eah      devel      76216 Jun 21 03:22 /archive/index

Download the current version of this file for an archive index.

TeleSys Unix/Xenix Software Archive
-----------------------------------

For a list of files currently available, you can UUCP a copy of the
list from TeleSys:

    Phone Numbers:

	    602-649-9099    2400/9600 V.32 Connections
	    602-649-9199    Telebit PEP Connections

There are two copies of the list, one 16 bit compressed and the
other non-compressed:

    Login as:    nuucp     (There is no password)  
    
    uucp telesys!~/files.dir.Z ~/	    16bit Compressed Version
    uucp telesys!~/files.dir ~/		    Uncompressed Version.

PLEASE READ the files.dir file carefully for determining download paths
and proper filenames.  Unlike the directory files, the files for 
downloading are NOT located in the /usr/spool/uucppublic directory.

At this time there is no mailserver to handle email requests for files
or information.

biz.sco.* Archive
-----------------
[from Stuart Lynne; any first-person references are his, not mine]

biz.sco.* is archived at:

    vanbc.wimsey.bc.ca:~ftp/usenet/biz.sco.*/

We're also running a WAIS server and making biz.sco available as a WAIS
database. I hope to have a gopher server running eventually as well.

If you have access to a wais client then you can add the following to your
list of sources:

(:source 
   :version  3 
   :ip-address "192.48.234.1"
   :ip-name "vanbc.wimsey.bc.ca"
   :tcp-port 210
   :database-name "biz.sco"
   :cost 0.00 
   :cost-unit :free 
   :maintainer "root@vanbc.wimsey.bc.ca"
   :description "Server created with WAIS release 8 b4 on Mar 30 19:21:24 1992 by root@vanbc.wimsey.bc.ca
The files of type netnews used in the index were:
   /usr/spool/ftp/usenet/biz.sco.announce
"
)

How do I ftp files via email?
-----------------------------

   Before I tell you how to do this, think twice before sending such a
request, as it has the potential to generate large volumes of email.
This not only will fill your mailbox, but will also take up spool space
on the drive of every machine it passes through on its way to you.

   For information on using ftpmail@decwrl.dec.com, send a message to
that address with any Subject: line (it will be ignored).  The body of
your message should say:
reply yourname@your.site.com
help
quit

   BITNET users can try bitftp@pucc.princeton.edu.  Send a message
there with the word help in the Subject: line.  Note that this
server no longer serves users who are not on BITNET.
stephen@bokonon.UUCP      ...!{uunet,xrtll,becker.gts.org}!bokonon!stephen
--------------------------------------------------------------------------
Stephen M. Dunn, CNE, Senior Systems Analyst, United System Solutions Inc.
104 Carnforth Road, Toronto, ON, Canada M4A 2K7             (416) 750-7946