From: coles@share.enet.dec.com (My name is...)
Newsgroups: misc.jobs.resumes
Subject: EXPERIENCED SERVICES MANAGER/DEC hw/sw/Proj mgr/Networks/Relocatable
Date: 2 Oct 92 16:30:29 GMT
Distribution: usa
Organization: Digital Equipment Corporation




RICHARD J. COLES         61 Thomas Road          Ashland, Massachusetts  01721
                          508-881-4907


Although currently employed, I am seeking new opportunities and challenges
in a leadership role, such as computer services director or project management.
I am interested in relocating out of New England to the mid-Atlantic area.

My skills and experience include:

- Responsible for directing technical staffs of up to nineteen professionals 
  including systems, network support, application development, and computer
  center personnel.

- Responsible for cost center management include development and execution of
  a $4 million annual operating budget and a $2 million capital budget.

- Directed automation projects and implemented changes to the computer center
  operations processes which yielded,

                           99% system uptime
                         99.2% successful production job completions
                           12% reduction in operating cost
                           25% reduction in staff headcount
                           50% reduction in production application runtime

- Established partnerships with the functional business managers and served as
  team member on several strategic cross functional task forces in order to
  synchronize computing resources plans with business plans.

- Experience with DEC, IBM, UNIVAC hardware, VMS, ULTRIX/UNIX, client-server
  computing environments and a variety of office application and CAD software.

- Experience providing client-server computing services to a heterogeneous 
  customer base in a variety of computing environments including engineering 
  design, manufacturing, and distribution. 

- Developed technical strategies and managed projects that implemented leading
  edge technology, including VAX/VMS MI clusters and engineering-focused ULTRIX/
  UNIX client-server support strategy, in an automated, software monitored, 
  unattended computing environment.

- Contributed to the definition of technical and business requirements for 
  various projects such as an EDI implementation and a secured electronic 
  gateway system for order placement and status.

- Experience in designing computer facilities and building Local Area Networks.

- Experience as a technical instructor at the public high school and community
  college levels.

I would welcome the opportunity to meet with you to discuss ways in which I 
could be an asset to your organization.   My detailed resume follows.  

Thank you very much,

Richard J. Coles




RICHARD J. COLES          61 Thomas Road      Ashland, Massachusetts  01721
                           508-881-4907

PROFESSIONAL OBJECTIVE

A position as Director of Computing Services where I could use my technical and
managerial experience to make significant organizational-wide contributions.

EDUCATION:

 B.A. - University of Massachusetts, Boston, Ma.

 Diploma - Bryant and Stratton Junior College, Boston, Ma. 

PROFESSIONAL EXPERIENCE

 Held several senior positions as Information Systems Manager in different 
 business units within Digital Equipment Corporation since September 1978.

 January 1988 to present

 As Information Systems manager of the Computer Resources group in support of
 the semiconductor engineering design and business operations group, led and 
 managed the systems, telecommunications, and computer operations staff.  
 Responsible for developing and executing business plans and budgets.  Managed
 computing resources capacity planning process.  

 Directed the support for a multi-building Ethernet-based LAN, and the design 
 and maintainenance of multiple MI and NI VAX/VMS clusters and ULTRIX servers.  
 Established site computing policies and LAN management methods. 

 Enhanced operating efficiency and achieved cost reduction by implementing 
 an automated computing strategy including automated system monitors, DECalert,
 and paperless report generation. 

 Provided client-server computing services to a heterogeneous customer base 
 in a variety of computing environments including engineering design, 
 manufacturing, and distribution. 

 Developed construction design specifications for a new computer center and 
 building Local Area Network and planned the successful relocation to the 
 new facility. 

 Directed the systems, network support, application programmer, and operations
 staff of the  video engineering computer services group, in support of the 
 Terminals engineering design group.  Responsible for developing and executing 
 business plans, budgets, and technical strategies.  Provided technical 
 consulting for several application development projects.  Directed technical 
 projects such as a pilot for  All-in-One V1.0, and Distributed Queue Server.

 Manager of the U.S. area sales production software Quality Assurance group.
 Developed and implemented software QA policies and procedures.  Promoted to 
 Computer Operations manager, responsible for directing the computer operations 
 function consisting of multiple VAX/VMS systems, located in two separate 
 computer centers. 

 Consultant to data centers in the areas of performance management, computer 
 security, and standards.  Major contributor in the development of the
 Digital systems development life cycle standard for applications development 
 and application deployment within the data center.  Developed Digital standard
 for data center contingency planning and disaster recovery.

 August 1975 to September 1978 - Computer Operations Instructor, Montachusett 
 Regional Voc-Tech High School, Fitchburg, Ma.

 Designed and taught a comprehensive two year Computer Operations curriculum. 
 Instructed adult students at Mount Wachusett Community College, Gardner, Ma.

KNOWLEDGE of and EXPERIENCE with the following hardware and software:

 MI/NI/CI/DEC 64xx,65xx,5820,88xx/8700/8550, IBM and UNIVAC Mainframes 
 Familiar with DEC workstations, and PCs, Apple Macintosh, IBM PS/2.

 VAX/VMS, ULTRIX, DECnet, TCP/IP, NCP, OSF/1, Motif, DCL, DOS, C, Cobol, BAL, 
 CMS, DECwrite, Datatrieve, All-In-One, DECedi, Teradyne-LASAR, UNIGRAPHICS II, 
 VALID, MAXCIM, SDRC-IDEAS Solid Modeling, Pathworks, DECscheduler, DECalert.