Newsgroups: bit.listserv.medlib-l
Date:         Fri, 8 Jan 1993 10:24:19 EST
From:         Judy Lesso <U5142@WVNVM.BITNET>
Subject:      Outreach Services

I would first like to apologize profusely for the lengthy delay in
summarizing responses to questions that I had asked quite some
time ago.  Again thank you again to all who responded.

My original message was as follows:

>I am a Reference Librarian at the West Virginia University Health
>Sciences
>Library.  We are a regional academic biomedical research library
>interested in learning more about the types of outreach services
>offered by other academic medical libraries.
>
 >    What types of services are offered? (ex. reference services,
 >        online searches performed by librarian or patron CD-ROM
>          access)
>
>     What levels of service are offered to whom? (ex. outlying
>         hospitals, private practitioners, lawyers)
>
>     What sort of fee structure is in place?

I received 8 responses providing information and 5 additional
requests for a summary.  The responses varied greatly in scope and
detail.  Please bear with the inconsistencies.  Also keep in mind that
some of these figures are almost 2 years old.  Three of the
responses mentioned that they were going to review their pricing
structure and probably raise charges.

The number at the begining of the line indicates the number of
institutions reporting that particular item of information.

Who do you serve?
4 - serve all registered health professionals in the region
4 - all  in-state residents  - reference, ILL, mediated Medlines

Services
 2 - no charge for borrowing privileges for any health professional in
the region
 2 - ILLs  - by fax/ mail /email /emergency by phone
1- offers a document delivery service $1.25 per filled request for
those in the health sciences center

ILL Charges
1 - Photocopies:  $3.00/transaction (1-10 pages), plus $0.25 per
page for
  each page over 10 pages.
1 - Photocopies $8.00 up to 50 copies.  Any additional pages will be
treated as a second request and charged $8.00 for every 50
pages.
1 - Photocopies: in-state academic, school, public, and state
government libraries $0.10 per page.
1 - Photocopies: all other in-state requests $2.50 plus $0.10 per
page for each citation.
1 - Photocopies: out-of-state $8.00 per citation of up to 50 pages.
$0.15 per page over 50 pages.

1- Photocopies or books in-state $3.75
1- Photocopies or books out-of-state $7.00

1 - Books: $8.00/item (25 day loan)
1 - Books:  $3.00/item (4 week loan)
1 - Books:  in-state, no charge; out of state $8.00/item (3 week
loan)
1 - Fax:  Photocopy charges plus $1.00/page.
1- Fax: $10.00 per citation
1- Fax: $3.00
1 - Fax: free to consortium members; $4.00 to others in-region;
$8.00 out of region
1 - Audio tapes/Videos/slides:  $3.00/item (2 week loan)
1 - A/Vs $8.00 to consortium members; $16.00 to others in-region;
$16.00 to out-of-region

1 - ILLs by charge back system
1- subsidize ILL charges for Health Sciences Faculty, Students, and
Staff up to $50 per semester then charge back.

 Computer searches:
1 - Medline (online):  $8.00/file
1 - Medline subject search $7.50 +
                author search $4.00 +
1- Medline "Quick search" $5.00 up to 30 citations.
1- SDI $2.50 up to 4 pages.  $0.25 for each additional page
1 - Medlines charge back plus $1.00.
2 - Medlines charge back
1- school of medicine students subsidized but still pay a token
amount
1 - Medline (CD-ROM): $8.00/search (1985-present); $8.00/search
(1982-84)
3 - other databases:   Dialog, BRS etc.: charge back
1 - other databases DIALOG, BRS etc. : charge back plus $1.00
1- subsidized Grateful Med for Health Sciences Faculty, and
Students.


Non-primary clientele
2 - For lawyers and other non-health related professionals, add a
$10.00 service charge for computer searches.
1- Corporate clients can also buy into services, at $60/yr. for the
basic package. (reference, book loans, end-user CD-ROM training
and access)
1- Health Related outside area can buy basic services (reference,
book loans, end-user CD-ROM training and access) at an annual
fee of $30/yr.
        They can also buy added-value services like ILL and online on a
direct cost-recovery basis after annual fee is paid

1 - additional charges for commercial users and attorneys:
preparation time under 5 minutes - $5.00
5 to 20 minutes - $10.00
20 to 40 minutes - $15.00
40 to 60 minutes  - $20.00
over 60 minutes - $25.00

CD-ROM
3 - available to university faculty, staff and students only
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU