X-Delivery-Notice:  SMTP MAIL FROM does not correspond to sender.
Organization: UAB Photo & Graphics
Priority:     normal
X-mailer:     Pegasus Mail v2.3 (R4).
Newsgroups: bit.listserv.pagemakr
Date:         Fri, 18 Dec 1992 08:24:32 CDT
Reply-To:     Jeff Bone <JBONE@DOPIG.UAB.EDU>
From:         Jeff Bone <JBONE@DOPIG.UAB.EDU>
Subject:      TAN: Mail for Barry Hansen

Sorry to waste the bandwidth folks but Barry Hansen from HP sent me an Email
message regarding the HP LaserJet 4 and when I went to respond our mail
server rejected his address.  Since he obviously "listens" to this LIST I am
forwarding it to him this way.  After reading my response I thought it would
be appropriate on the list anyway since he was inquiring about the problem
summary of the HP LaserJet 4 that I posted a couple of days ago.

Unable to deliver message because:

      barry_hansen@mac_smtp.boi.hp.com : 501 Syntax Error. Unexpected Token '_'

Returned Text follows
-------------------
To:           "Barry Hansen" <barry_hansen@mac_smtp.boi.hp.com>
From:         "Jeff Bone"  <JBONE@DOPIG.UAB.EDU>
Organization: UAB Photo & Graphics
Date:         18 Dec 92 07:49:17 CDT
Subject:      HP LaserJet 4 Problems
Reply-to:     jbone@dopig.uab.edu
Priority:     normal
X-mailer:     Pegasus Mail v2.3 (R4).

You wrote, regarding my post of the reported problem the LaserJet 4 has
with PostScript output generated from FreeHand...

> I believe that you are the original poster for the above information.  I am
> extremely interested in the source of the data for your summary.  Can you
> please provide me with the article and publication?

I've got the actual pubs at home with Volume and Page Numbers (provided my
wife hasn't trashed them) so I'll give you the exact info later, but I'm
fairly certain it was this weeks InfoWorld, MacWeek, and PCWeek.  Each of
these pubs, I think, had brief articles or "white page" last minute
updates indicating minor problems that end- users were reporting.  The bulk
of the information comes from a larger article that, I believe, was in
InfoWorld.

InfoWorld is a trade rag that I don't put a whole lot of stock in, but the
article did state that users had reported a difficulty with specifically
FreeHand 3.1 and other illustration-type packages that makes heavy use of
custom PostScript dicts.

Glad to see that HP is listening, does this mean that you guys are gonna ship
all LIST members a LaserJet 4M just to prove to us that there really are no
problems? :) I would definitely encourage you guys to at least make a post to
the LIST to refute my summary of the reports and the charges they make.  It
seems there are a significant group of us (myself included) that are
potential buyers of the unit.  While I personally have a lot of confidence in
HP quality and response to problems, there may have been a few "listening"
that are not quite as convinced, especially in light of the amount of traffic
on the subject.



----------------------------------------------------------------
** Jeff Bone                                <jbone@dopig.uab.edu>
** Electronic Imaging Coordinator            AppleLink: jbone
** Photography and Instructional Graphics    205.934.4396 voice
** University of Alabama at Birmingham       205.934.3749 fax
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU