From: mb5o+@andrew.cmu.edu (Michael Bauer)
Newsgroups: news.newusers.questions
Subject: New User Usage Survey
Date: 15 Nov 92 11:49:44 GMT
Article-I.D.: andrew.Qf1gLsK00VpKNPGGlc
Organization: Masters student, Industrial Administration - 3rd Yr. Opt., Carnegie Mellon, Pittsburgh, PA


Hi!  I'm conducting a survey on how people use the Internet.  I was
wondering if I could get your feedback on a few questions.  I'll let
you know what I find out.  Just forward this mail back to me with your
answers, I'll process everyone's responses and get the results back to
you as soon as I can.  Please place your answers to the questions at
the beginning of the line following the question.  Thanks for your
help!

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USAGE QUESTIONS 
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What have you used your Internet access for?  Would you please give an example
of how you've used it and how it benefitted you or your organization?


What is your biggest problem in using the Internet? 


How do you think that problem could be addressed?


---------------------------------------------------------------------------NEWS
LETTER QUESTIONS 
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Would you be interested in a newsletter with tips and news on using the 
Internet?  


If you wouldn't purchase a subscription to such a service, skip the
following questions and go on to the section titled CURRENT SERVICES 
QUESTIONS.

What do you think would be a fair price for such a yearly subscription, A, 
B, C, D, E?

  A.  X < $25?
  B.  $25 <= X < $50?
  C.  $50 <= X < $100?
  D.  $100 <= X < $500?


Would you buy such a service at this price?

Would you advocate that someone else in your organization do so?

If so, who?


---------------------------------------------------------------------------CURR
ENT SERVICES QUESTIONS 
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If you've never used an information service (Archie, WAIS, WWW, or Gopher),
skip to the NEW SERVICES QUESTIONS section.


Which of the following have you used?

  Archie
  WAIS
  WWW
  Gopher


What was the best feature of whichever service you used?


What would you say was lacking or could be done differently in the services?


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NEW SERVICES QUESTIONS 
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How would you describe your ideal information service, given the current 
state-of-the-art?


Suppose a new software product were available that provided a "topic-oriented" 
access to the Internet.  For example, you would be a software version of
an Internet User's Guide, where access to all resources relevant to a topic
(Newsgroups, FTP Sites, Telnet Connections) were "bundled together."  You
could browse a list of topics for resources or add your own.  What do you 
think about such a service?


If you wouldn't use a commercial version of such a service, skip the
following questions and go on to the section titled BACKGROUND QUESTIONS.

What do you think would be a fair price for such a service, A, B, C, D, E?

  A.  X < $100?
  B.  $100 <= X < $500?
  C.  $500 <= X < $1,000?
  D.  $1,000 <= X < $5,000?
  E.  $5,000 <= X < $10,000

Would you buy such a service at this price?

Would you advocate that someone else in your organization do so?

If so, who?


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BACKGROUND QUESTIONS
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What computer do you use?

How do you connect to the Internet?

What organization are you primarily affilated with?

What is your role or title in that organization?

What computer publications do you read?

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