From: Rhonda P <rhondap@sco.COM>
Subject: Preface to SCO Software Library (Part 1 of 7)
Organization: XeniTec Consulting Services, Kitchener, ON, Canada
Date: Mon, 25 Jan 1993 19:17:39 GMT
Followup-To: biz.sco.general


SCO Software Library Information (Part 1 of 7)

The SCO Online Support System provides support and educational material
for access via our BBS systems worldwide.  These files can be accessed
via anonymous uucp, anonymous ftp (US only) or downloaded interactively if you
have an SOS account. (See connection information below)

These "fixit" disks are also available on floppy media, with accompanying
hardcopy documentation, to all owners of SCO software who experience
problems, regardless of whether you have a formal SCO Support contract.

If you need one or more of these distributions, and you have access to
either a uucp system or a system that can access the Internet, we hope
you can use one of the methods describe below to obtain the necessary
files that you need.  If that's not feasible, contact the SCO Support
Department as follows:

USA and Canada: Voice:                                  800-347-4381
California Support dept FAX number:                     408-427-5443         

Pacific Rim, Asia, and Latin America customers: contact your local distributor

Europe, Middle East, Africa: contact your local SCO supplier.


SCO Supplementary Distributions Available Online

The files in the library reside in directories under /usr/spool/uucppublic
and are grouped together in the following manner:

Diretory Name	Description

./SLS		Support Level Supplements (SLS): this area contains files
		to supplement SCO products in the form of fixes and
		enhanced features.  Items in this area are also available
		from the SCO Technical Support Department.

		SLS's marked "Y" in the last colmumn of the SLS Title Page
		(Part 2) are available for downloading from SCO's Support
		BBS systems.  


./EFS		Extended Feature Supplements (EFS): this area contains
		enhancements to SCO products, such as new device drivers
		or additional features.  Items in this area are also available
		on diskette from the SCO Service Sales Department for a 
		nominal charge.

		See the EFS Information (Part 3) for a list of available
 		files.

./TLS		Technical Library Supplements (TLS):  this area contains files
		that are offered for experimental or educational use. These
		files are NOT SUPPORTED by the SCO Technical Support
		Department.  They are provided "as-is" to knowledgeable
		users as a courtesy. Some distributions contain examples
		which apply to systems other than those available from
		SCO, which are specific to some paticular realease, or
		which are not complete.

		See TLS Information (Part 4) for a list of available files.


./Supplements   SCO's Maintenance/Performance Supplements (MS): this area
		contains a collection of fixes to known problems.  They can
		apply to any SCO Product. They include new features and/or
		enhancements to SCO products.

		See MS Information (Part 5) for a list of available files.


./Term	 	Terminal Support Supplements:  this area contains files that
	        add or improve support for serial terminals to SCO products.

		See Term Information (Part 6) for a list of available files.


./Games		Games Area:  this area contains games and entertainment
		programs that run under SCO operating systems.  These
		items are provided as a courtesy only, and are not warranted
		or supported in any way.

		See Games Information (Part 7) for a list of available files.




Any member of the Internet community can access these files on sosco (only)
using "anonymous ftp":    

ftp ftp.sco.COM

or 

ftp 132.147.106.6


In addition, these files are replicated at UUNET's machine
ftp.uu.net[137.39.1.9]: /vendor/sco

Europeans may find the mirror site in England more acccessible:
src.doc.ic.ac.uk[146.169.3.7]:/unix/sco-archive

For a list of available supplements, see the file "info" or "file.list"
in /usr/spool/uucppublic/* on sosco (US) or scolon (UK) (our machine names).

For those of you that have accounts with us at the California site, the
files can be downloaded interactively from the SCO Online Support BBS.
Follow the menus in the "software toolchest" selection.  We support
kermit, Xmodem, Ymodem and Zmodem.  This support will be provided
at London (scolon)  soon.

Anonymous uucp info:

For USA, Canada, Pacific Rim, Asia, and Latin America customers, this is the
current SOS modem configuration at the SCO California office:

Modem make and model         Service    Phone number
--------------------         -------    -----------
Telebit Trailblazer Plus      UUCP      408-429-1786
Telebit 1500 V.32, 2@         UUCP      408-425-3502
Hayes V Series 9600, 2@       UUCP      408-427-4470

Telebit Trailblazer Plus      SOS       408-426-9525
generic 2400, 7@              SOS       408-426-9495

For anonymous uucp connection:
Machine name: sosco
Login name: uusls   (forth character is the letter "l" rather than numeral "1")
No password
  

For Europe/Middle East/Africa customers, this is the system at
SCO EMEA (London):

Modem make and model         Service    Phone number
--------------------         -------    -----------
Dowty Quattro 2@             SOS        +44 (0)923 210888

Dowty Trailblazer            UUCP       +44 (0)923 210911
  
For anonymous uucp connection:
Machine name:   scolon
Login name:     uusls
Password:       bbsuucp


In addition, we also have these facilities in Germany:

Interactive SOS service, including downloading
----------------------------------------------
Machine name:   sosffm
Login name:     gast  
Password:       (Fill in the online form for access)

Modem make and model         Service    Phone number
--------------------         -------    -----------
ELSA T9624                   SOS        +49 (0) 69-509107-15 
   300-9600 baud MNP5 V.32
   x.25 access: 045690023130


Anonymous uucp service
-----------------------
Machine name:   sosffm
Login name:     uusls 
Password:       bbsuucp

Modem info
----------------------
ELSA T9624                   uucp       +49 (0) 69-509107-36  
   300-9600 baud MNP5 V.32
   x.25 access: 045690023131

Contact for an SOS system access in Germany: Peter Koerner
Technical Marketing                 (+49) (0) 69-509107-24


If you have problems in setting up and operating your uucp software,
contact your usual SCO support channel for assistance.

If you wish to notify us of a problem in accessing our modem(s), then
please report it via the appropriate SCO support department:

USA and Canada: Voice:                                  800-347-4381
Pacific Rim, Asia, and Latin America customers:         408-425-7222
California Support dept FAX number:                     408-427-5443         

Europe, Middle East, Africa Support Department:
Voice:                                              +44 (0)923 816344
SCO London Support dept FAX number:                 +44 (0)923 817781

We welcome your comments about this service. 
Please email to support@sco.com.

Newsgroups: biz.sco.announce