HDTenEightyP/NetNews huggingface dataset:
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Newsgroups: bit.listserv.libref-l
Date:         Fri, 9 Oct 1992 15:47:18 EDT
From:         ROLLINS@MAINE.BITNET
Subject:      Problems projecting multicolor CD-ROM screens

----------------------------Original message----------------------------
Some software, such as SilverPlatter, allows the user to reconfigure
the system so that it is in monochrome. I did this in order to be able
to demonstrate ERIC and PsycLIT on our LCD overhead display. Other
software packages may or may not let you do this.

Debbie Rollins, Reference, Fogler Library, UMaine
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Date:         Wed, 7 Oct 1992 10:28:00 EDT
From:         Charles Curran <N400019@UNIVSCVM.BITNET>
Subject:      paraprofessionals

----------------------------Original message----------------------------
I have received one request to pass it along when I get it, but still no one
has sent me the citation to that "Paraprofessional's Manifesto" that I have
asked for.  So I will try again.  Please, if you have, or have seen, the
statements from the paras to the pros (they include entreaties like: Please,
professionals, just once in a while back us in a dispute with a patron), send
me the citation or fax me the statement  803 777 7938.  Thanks.
From: turner@bradley.bradley.edu (Bonnie Turner)
Newsgroups: bit.listserv.libref-l
Subject: Noise in the Library
Date: 16 Oct 92 20:26:56 GMT
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----------------------------Original message----------------------------
I tried sending this message to Jean Dartnall but it bounced back
to me with "addressee unknown"???

Jean
We have a couple of areas in our Library designated as "Quiet Study
Areas" posted with lots of large signs.  This does not totally solve
the problem but does help a tad bit.  We also have hired student
monitors in the past to patrol for noise and food (especially soda)
at peak times of noise/use.  This also helped a little.  It's really
something that the students need to do for themselves but .......
I don't have any really innovative ideas but if you get some from
others, I wuld appreciate hearing them (or reading them?)  I ddi
(oops that should be did) see an idea in the Chronicle of Higher
Education some time ago about a school using students as mimes to
make a point about noise.

--
Bonnie L. Turner
Reference/Collection Development Librarian
Cullom-Davis Library
Bradley University
Peoria, IL 61625
309-677-2847
turner@bradley.bradley.edu
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Date:         Fri, 16 Oct 1992 10:07:44 EDT
From:         Jean Dartnall <lbjad@groper.jcu.edu.au>
Subject:      Noise

----------------------------Original message----------------------------
How do other academic libraries handle the problem of noisy users ? Does
anyone have clever ideas about this ?

Our problem is that many users object to high noise levels while other
users object to being asked to be quiet (even if we had the staff
available to patrol, which we don't). It always seems to me to be a shift
from our usual attitude of trying to be helpful and pleasant to everyone
to become stern about noise yet if we don't we neglect our duty to other
clients.

I'd be interested in other people's ideas.
Jean
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Date:         Fri, 9 Oct 1992 16:22:20 EDT
From:         Joe Hewitt <JWHEWITT@UKANVAX.BITNET>
Subject:      Political Stock Exchange

----------------------------Original message----------------------------

This morning, Friday, on NPR a story about a 'political stock exchange' run
by an economics prof at the University of Iowa and available via Internet.

How can I find it?

-Joe Hewitt, jwhewitt@ukanvax
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Date:         Wed, 7 Oct 1992 10:28:29 EDT
From:         EMERSON@GENESEO.BITNET
Subject:      Re: CD-ROM Instruction

The ideal for CD-ROM instruction would be a special classroom, where
you could demonstrate the use of different products and use the
overhead to project screen images etc.  We are supposedly getting such a classro
   om for BI in the next round of our library renovations, which begin in
Jan. 1993.  For now, we bring classes into the Ref. area and try to
demonstrate/instruct there, but as you say, traffic is a problem.  Not
all the students can see, and I can't be sure there will be a free
workstation on which to demonstrate.  It's far from perfect!  I usually
give a quick overview, and tell students I'd be happy to help them in
smaller groups or with a specific request.  We often get classes of
25 or 30, and there's no room in our ref. area to put a group that
size.
Debby Emerson
emerson@geneseo
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Date:         Wed, 7 Oct 1992 10:29:45 EDT
From:         barbara@aal.itd.umich.edu

----------------------------Original message----------------------------
Internet guides seem to be the hot item; sooner or later, we'll probably
all be developing such guides.  I'd like to put in a plug here for LOEX
the Library Orientation Exchange, housed at Eastern Michigan University
in Ypsilanti, MI, which functions as a clearinghouse for bibliographic
instruction materials.  You can contact LOEX to see if they have copies on
file of Internet (or any other kind of instructional material) on hand
and they'll loan it to you.  By the same token, if you send two copies of
brochures you develop to LOEX, they'll add them to the appropriate file and
you can refer folks to LOEX if you don't have the time or money to mail
copies around the coutry.  I've used LOEX a lot throughout my career to
see how other institutions have
 [C[C[C[C[C[C[C[C[C[C[C[C[C[C[C[C[C[C[C[C[C[C[C[C[C[C
 [C[Cinstructional
support materials and it's always been a great help.

Barbara Beaton
University of Michigan
From: YERSELB@VSCNET.BITNET
Newsgroups: bit.listserv.libref-l
Subject: Special services to disabled patrons
Date: 15 Oct 92 20:41:20 GMT
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----------------------------Original message----------------------------
Hi,
I'm looking for information on how we can better serve our
handicapped students. Specifically, I would like to know
what special services reference departments offer - such as
reading, special research assistance for LD students and others
etc. I would also like to know how these services are
documented - policy manuals, handbooks etc.
A version of this message was posted on GovDoc-L and I apologize
in advance for the duplication. Thank you,
Garet Nelson
Lyndon State College
Samuel Read Hall Library
Lyndonville, Vermont 05851
in%"nelsong@vscnet.bitnet"
From: KGRABACH@MIAMIU.BITNET (Ken Grabach)
Newsgroups: bit.listserv.libref-l
Subject: Re: Noise
Date: 16 Oct 92 18:54:55 GMT
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Approved-By:  Gladys Smiley Bell <GBELL@KENTVM.BITNET>
              16 Oct 1992 10:07:44 EDT from <lbjad@groper.jcu.edu.au>

----------------------------Original message----------------------------
Jean Dartnall asks how noisy patrons are handled by reference desk staffers.
The simple answer would be to say that too much noise is not tolerated.
The complex answer is that it depends.  Several factors go into this, not
least of which is who the librarian is at any time.  Others are the location,
noise level, what noise it is, etc.

The principal reference location in the building I am in is a noisy, busy,
area.  Patrons using materials discuss topics with each other, ask questions
of the librarians on duty, other librarians converse with them.  Result is
a noisy area, but most of it seems purposeful.  There are areas for study on
the floor removed from the desk and reference area; they are more quiet.  The
same level of noise would not be tolerated there.

I am in a government documents department with its own reference desk, located
on another floor.  This floor is perceived by our users as a place for quiet
study.  The users tolerate much less noise here than on our first floor.  I
tend to tolerate conversational levels that seem not to disturb others who are
studying.  If a user appears distracted by the noise, or asks me to quiet the
noise, I ask the offending patrons to keep their voices lower.  I may tolerate
more sound than some of my colleagues, as I have a voice in the bass range that
carries well.  I can only get my voice so low in volume before I cannot speak
and must whisper.  I do not wish to hurt my throat by conversing only in a
whisper at the desk.  The result is that at least once a year I receive a
complaint that I talk too loud.  My own view is that purposeful conversation,
including reference interviews, is tolerable as long as it does not disturb
others. I think such conversation is a necessary part of study and research;
we are a library, not a study hall.

The student handbook states the policy on noise:
"An environment conducive to quiet study and research can occur only with the
cooperation and support of all students.  Social activities should take place
in other campus facilities or off campus, not in the libraries.  Accordingly,
persons determined by the library staff to be disruptive to a quiet study
atmosphere may expect to be asked, and are required, to remove themselves from
the library immediately."
Among the Actions Which Will Result in Disciplinary Action are
"Disorderly conduct, abusive language, or actions toward library staff or
other users of the libraries."

We tend to ask social conversation to remain at a low volume, but will permit
conversation related to research or study as long as it does not disturb others

I hope this helps; I wrote a longer message than I first intended.

Ken Grabach        kgrabach@miamiu.bitnet
Documents Dept.
Miami University Libraries
Oxford, Ohio  45056
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Date:         Fri, 9 Oct 1992 16:13:45 EDT
From:         radasteve@UBE.BITNET
Subject:      market basket info

----------------------------Original message----------------------------
I have been driven crazy by a question that seemed incredibly simple but
I have not been able to answer. A patron came in and wanted to know what
items constituted the Bureau of Labor Statistics market basket of goods
for the purpose of measuring price changes. I tried American Statistics
Index, our Marcive GPO disc, ABI/Inform, Social Sciences Index, some
reference books on US Government statistical definitions, and finally
ended up giving the patron the BLS telephone number. Help!!! I'
m ready to be totally emabarrassed with some totally obvious source for
the answer. You can respond directly to me or you can hold me up to
professional ridicule over the whole list, whichever suits your fancy.
Seriously, thanks for the help.
STeve LaBash
Head of Reference (although maybe not for long)
U of Baltimore
bitmet: radasteve@ube
internet: radasteve@ube.ub.umd.edu
bitmet=bitnet
From: LIBJOC@VM.BYU.EDU (John Christensen)
Newsgroups: bit.listserv.libref-l
Subject: Re: Internet Brochures
Date: 13 Oct 92 17:34:41 GMT
Organization: Brigham Young University, Provo, Utah, USA
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              9 Oct 1992 15:46:39 EDT from <cmdarby@gidney.OSWEGO.EDU>

----------------------------Original message----------------------------
Yes, I would like to get a copy of your booklet on Internet use.  There
isn't much out there for the beginner.  Thanks in advance.

John O. Christensen, Physical Sciences Librarian
2402 Harold B. Lee Library
Brigham Young University
Provo, Utah  84602
(801)-378-2928   LIBJOC@BYUVM
From: STORMES@Butler.EDU
Newsgroups: bit.listserv.libref-l
Subject: LIBRARY AND REFERENCE HOURS
Date: 13 Oct 92 21:05:11 GMT
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----------------------------Original message----------------------------
I WOULD LIKE TO KNOW HOW MANY ACADEMIC LIBRARIES ARE OPEN PAST MIDNIGHT AND, IF
 YOU ARE OPEN PAST MIDNIGHT, HOW LATE ARE YOU OPEN AND ON WHAT EVENINGS?  ALSO,
HOW DO YOU STAFF LATE NIGHT HOURS?  WITH PROFESSIONAL LIBRARIANS?  SUPPORT
STAFF, STUDENTS?  WE HAVE BEEN RECEIVING A NUMBER OF REQUESTS FROM OUR
STUDENTS TO EXTEND OUR HOURS (EVEN TO 24 HRS A DAY!).  THANKS FOR YOUR INPUT!
SHERI STORMES
BUTLER UNIVERSITY
Stormes@BUTLER.EDUYOU
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Date:         Mon, 12 Oct 1992 12:14:26 EDT
From:         "Billie R. Peterson" <PETERSONB@BAYLOR.BITNET>
Subject:      Reference Desk Staffing

----------------------------Original message----------------------------
We have been asked to provide a strong justification for reinstatement of a
reference librarian position which we lost last Spring.  I've searched the
archives for this type of information, but haven't been able to find
exactly what I'm looking for.

Ideally, I would like to have the following information from reference
departments in academic libraries which serve a population of between
10,000 and 15,000 people (but I'll be happy to hear anyone's response!!)
. . . and of course, the sooner I can have responses the better because we
have received a very short deadline in which to respond.

        1.  The number of FTE professional librarians who work at the
            reference desk.

        2.  The number of FTE paraprofessionals who work at the reference
            desk.

        3.  The number of FTE student assistants who work at the reference
            desk.

        4.  The number of hours the reference desk is staffed and the
            number of hours the library is open.

        5.  The number of hours (an average will do) librarians work at
            the reference desk during a week (including evening and weekend
            hours)

        6.  Other responsiblities of the reference librarians and reference
            department, a brief list will be sufficient (e. g., collection
            development, BI, ILL, microforms materials, electronic
            resources, exhibits, professional development, development of
            handouts, etc.).

Please respond to me directly, and if there is sufficient response, I'll
summarize for the list.  Thanks for your help!!

***************************************************************************
Billie Peterson                         INTERNET:  petersonb@baylor.edu
Reference Department                    BITNET:    petersonb@baylor.bitnet
Jesse H. Jones Library                  PHONE:     (817) 755-2122
P. O. Box 97146                         FAX:       (817) 752-5332
Baylor University
Waco, TX  76798-7146
***************************************************************************
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Date:         Wed, 7 Oct 1992 10:20:24 EDT
From:         "Robert Clarke (McGill Univ. Management Library)"
              <CZRY@MUSICA.MCGILL.CA>
Subject:      CD-ROM Instruction

----------------------------Original message----------------------------
Here in the Faculty of Management at McGill there is a LAN which
supports the entire faculty. As the library's CD-ROMs are on the LAN,
and all classrooms in the faculty's building are LAN-wired, it is a
simple matter of taking the Mountain to Mohammed.  With portable PC,
LCD projector and overhead projector in hand, library reference staff
can give customized, in-class presentations to groups of up to 200
students at a time.

At present the LAN supports 2 bibliographic CDs (ABI/Inform and
CBCA - Canadian Business and Current Affairs) and 2 numeric CDs
(Statistics Canada CANSIM and IFS - International Financial Statistics).

Robert Clarke
Head Librarian
Howard Ross Library of Management
McGill University
Montreal, Canada
BITNET: CZRY@MUSICA.MCGILL.CA
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Date:         Wed, 7 Oct 1992 08:37:53 EDT
From:         MEHARRA@pittvms.BITNET
Subject:      Re: infotrac and reference nos.

----------------------------Original message----------------------------
Actually the reference numbers are not a finding aid for the magazine or
business cartridge collections.  The finding aid for the cartridge collections
looks like this "IAC COLL 61C0094 or MAG COLL 61C0094 or BUS COLL 61Z0094."
WE have inquired with IAC about suppressing the reference number.  Perhaps if
everyone would call or write IAC then they would.
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Date:         Fri, 9 Oct 1992 16:21:48 EDT
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From:         mejames@ualr.edu
Subject:      TDD Equipment

----------------------------Original message----------------------------
        Our Assistant Director of Public Services who is also chair of
the Library's ADA self-study committee is looking for information on a
particular brand of TDD equipment called Ultratec Superprint.  She wants
a contact name and a phone number for the vendor.  Can anyone help?  Thanks.
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Date:         Fri, 16 Oct 1992 10:09:44 EDT
From:         Jim Neeley <JNEELEY@UKANVM.BITNET>
Subject:      Re: Special services to disabled patrons

----------------------------Original message----------------------------
An excellent place to begin surveying other libraries' policies and practices
is the following:

  Association of Research Libraries.  Office of Management Studies.
  Systems and Procedures Exchange Center.  SPEC Kit 176: Library Services
  for Persons with Disabilities.  July/August 1991.

The survey was compiled by Kate Ragsdale of the University of Alabama.

For continuing discussion of related issues, attend the meetings of the
Academic Librarians Assisting the Disabled Discussion Group of the Libraries
Serving Special Populations Section of the Association of Specialized and
Cooperative Library Agencies of ALA at the Annual and Midwinter conferences.

-----------------------------------------------------------------------
 Jim Neeley                        BITNET:  jneeley@UKANVM
 Head, Reference Department      Internet:  jneeley@ukanvm.cc.ukans.edu
 University of Kansas Libraries     phone:  (913) 864-3366
 Lawrence, KS  66045-2800             fax:  (913) 864-3855
-----------------------------------------------------------------------
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Date:         Fri, 16 Oct 1992 10:03:30 EDT
From:         WARREN.Y@fs.library.wlu.edu
Subject:      origin of surname

Please respond directly to warren.y@fs.library.wlu.edu, not LIBREF-L,
thanks, Gladys.

----------------------------Original message----------------------------
For one of our faculty members, I need to find out the origin of the
surname KERANEN.  She thinks it might be Russian, and maybe Jewish,
but all her efforts sofar have led nowhere.  I have looked in
standard surname dictionaries and lists of immigrants' names, but
didnot find any references.   Any suggestion or plausible answer
would help her tremendously.  Please respond to my address directly.
Thanks,
Yolanda Warren
Washington and Lee University Library
Lexington VA 24450
warren.y@f.s.library.wlu.edu
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Date:         Wed, 7 Oct 1992 08:59:09 EDT
From:         "Cynthia H. Comer" <PCOMER@OBERLIN.BITNET>
Subject:      Fichero Bibliografico Hispanoamericano--free offer

----------------------------Original message----------------------------
We have some issues of Fichero Bibliografico Hispanoamericano for which
we are looking for a good home (OCLC #1569143, Sheehy AA933).  We have
complete volumes for vols. 1-6, 9, and 20.  We have incomplete volumes
for vols. 7-8, 10, 12-13, 15-19, 21.  (I can provide details on which
issues are missing to individuals on request).  No issues at all for vols.
11 or 14.  All issues are unbound.  Just hate to throw 'em away if someone
out there can use them.  Please reply directly to me with inquiries.

Cynthia H. Comer
Head of Reference
Oberlin College Library
Oberlin, OH  44074
(216) 775-8285  voice
(216) 775-8739
pcomer@oberlin.bitnet
pcomer@ocvaxa.cc.oberlin.edu
From: MULCAHY@ZODIAC.BITNET
Newsgroups: bit.listserv.libref-l
Subject: Re: LIBRARY AND REFERENCE HOURS
Date: 14 Oct 92 21:15:21 GMT
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----------------------------Original message----------------------------
We currently have a 24 hour undergraduate reserve room in a building
separate from the library.  It is staffed by hourly employees, under the
supervision of our Access Services Department.  Most of our librarians,
myself included, are skeptical about this service.  Relatively few
students use the facility between 2 AM and 8 AM, and the cost is
significant.  If you can, try to avoid a 24 hour day; once you have
established it, it will be difficult to abandon, no matter how tight the
budget or how little the actual use.

My own prejudice, having been a teacher, a residence supervisor, and a
librarian over the last dozen years, is that students should study in
their rooms after a certain point.  Borrow books, photocopy articles,
use remote sources, but let the staff go home at some point.  Libraries
should not have to be like supermarkets or gas stations.  (My own cranky
opinions).


Kevin Mulcahy
Head of Reference
Alexander Library
Rutgers University
New Brunswick, NJ 08903
PH (908) 932-7007
Fax (908) 932-6808
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Date:         Wed, 7 Oct 1992 08:32:30 EDT
From:         Kris Salomon <salomon@vela.acs.oakland.edu>
Subject:      SCI CD-ROM guides

----------------------------Original message----------------------------
Thanks to all who sent me a search guide of the CD-ROM version
of Science Citation Index.  I received eight guides ranging in
length from one to three pages.  I will be glad to share these
with anyone.
--
Kristine S. Condic                  Bitnet: salomon@oakland.bitnet
Kresge Library                    Internet: salomon@vela.acs.oakland.edu
Oakland University                   Phone: 313-370-2469  (Work)
Rochester,  MI  48309
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