From: a2824as@cd1.lrz-muenchen.de (Michael Storz)
Subject: Re: return receipt
Reply-To: Michael.Storz@lrz.lrz-muenchen.dbp.de
Organization: Leibniz-Rechenzentrum Muenchen, Germany
Date: Wed, 26 Aug 1992 08:43:31 GMT

In article <1992Aug25.212140.23286@qualcomm.com>, sdorner@qualcom.qualcomm.com (Steve Dorner) writes:
|> dplatt@ntg.com (Dave Platt) writes:
 |> >What I
|> >might do, is implement both - uupc would send back a "delivery receipt"
|> >when the message is delivered locally, and Fernmail would pop up an
|> >"auto-reply" window when the user read the message.
|> 
|> I *like* this plan.  I *like* it a lot.
|> -- 
|> Steve Dorner, Qualcomm, Inc.
|> Yes, I'm still working on Eudora and it's still free.

I can only tell you what my mailsystem is doing. From the context sensitive
help screen of my mail system:

------------

 Select the type of receipt to confirm delivery.  Options are:                                                              x x
  
   Delivery (D)                                                      
       You will receive a notice for each recipient of the          
       letter indicating if the letter was delivered or not.         
                                                                     
   Nondelivery (ND)                                                  

       You will receive a notice for each recipient to which the     
       letter was not delivered.                                     
                                                                     
   None (N)                                                          
       No notices are generated.                                     

------------

 Help:  CERTIFIED_RECEIPT_OPTION  
   Select this option if you want the mail system to return a 
   SEEN receipt to your mailbox when each addressee displays         
   the letter.

 Help:  CERTIFIED_NONRECEIPT_OPTION    
   Select this option if you want the mail system to return an     
   UNSEEN receipt to your mailbox if an addressee deletes a         
   letter before displaying it.                                    

 Help:  RECIPIENT_OPTION_NONE   
   Specify None to select none of the options.                       

-------------

The delivery option applies to the whole letter, that means to all recipients
or to none. The receipt option can be specified for each single recipient. My
mail system generates delivery and receipt notifications automatically. Some
people don't like that (because they get an urgent letter, seen from the subject
line, and do not want to do anything) but I like it very much, because now I
know exactly when my error reports sent to my supplier are read by the hotline
or by a developer (they use he same system).

Other systems bring up a screen with something like "Receipt requested" with
two buttons SEND and CANCEL, when someone reads a letter where a receipt was
requested. 

There is no loop problem posible with such receipts, because there is no receipt
flag in receipts. 

You can also see if a receipt was generated automatically by the system or if 
the user approved the generation (a special flag shows that).

BTW I forgot to mention, this is just normal X.400.

-- 

Michael Storz
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