HDTenEightyP/NetNews huggingface dataset:
Newsgroups: bit.listserv.circplus
Date:         Thu, 5 Nov 1992 08:22:00 CST
              <CIRCPLUS@IDBSU.BITNET>
From:         "Terry Ratliff" <TRAT@KSUVM.BITNET>
Subject:      access

A bit of dreaming ... how many of you work in a library that has its "access"
priorities in such an order that adequate shelfreading is done, shelving
allows for different size books so that a book shelved on its spine is a
rarity and where quality bookends exist in sufficient numbers?  A show of hands
please.

Harley Man
From: ljmaclean@UCDAVIS.BITNET
Newsgroups: bit.listserv.circplus
Subject: access
Date: 6 Nov 92 00:43:06 GMT
              <CIRCPLUS@IDBSU.BITNET>
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU

Well, I responded directly to the person asking the question about
this, but now I can see that I will have to respond to the rest of you
as well!

HEY!  Can I have some of your bookends?

Lucia MacLean (yes, we care about our stacks!)
Health Sciences Library
University of California, Davis
LJMACLEAN@octavo.ucdavis.edu
From: aa680@cleveland.Freenet.Edu (Vern Morrison)
Newsgroups: bit.listserv.circplus
Subject: UnCover & Faxon
Date: 12 Nov 92 17:18:55 GMT
Reply-To: aa680@cleveland.Freenet.Edu (Vern Morrison)
Organization: Case Western Reserve University, Cleveland, OH (USA)
NNTP-Posting-Host: hela.ins.cwru.edu


        Okay, I know this isn't *really* a circulation concern, but I don't
know if there exists a bitnet group for Interlibrary Loan, so I'm posting
this here in hopes that some kind person can help me.  My boss at
Interlibrary Loan has asked me to try to learn as much as I can about the
services UnCover and Faxon.  Does anyone on the list work for a library
which uses one or both of these?  

         What I really need, if possible, is the snail address for the
UnCover service, so I can contact them and ask them for more info.  I
already have the address for Faxon.

         Send help, flames, etc. to me at vern@nauer.cba.csuohio.edu, 
vern@cray.cba.csuohio.edu, or just reply to the address in the header.
Thank you very much!
-- 
     Vern Morrison               ______________________________________    
     aa680@po.cwru.edu          |                                      |       
     vern@cray.csuohio.edu      | thank you America: Clinton/Gore '92! |  
     Parma, Ohio: the 'burbs    |______________________________________|       
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Date:         Mon, 9 Nov 1992 15:20:46 -0500
              <CIRCPLUS@IDBSU.BITNET>
From:         SHONTZ%ATHENA.DECNET@UTHSCSA1.BITNET
Subject:      Re: Reserve Holds & Copyrights

on copyrights: I'd suggest having them sign some kind of release.  This should
give you at least partial protection, and get you out of the position of inter-
preting the copyright law for the professors.

David Shontz
UT Health Science Center-San Antonio
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Newsgroups: bit.listserv.circplus
Date:         Tue, 10 Nov 1992 15:46:54 EDT
              <CIRCPLUS@IDBSU.BITNET>
From:         Mary Kay Ball <R1MKB@AKRONVM.BITNET>
Subject:      Re: paging systems

This is in reference to the paging system...I know I just replied this morning
but something interesting happened to me later on in the day, I wanted to share
it with you. It indirectly refers to paging, or a situation which would or
would not call for paging. You guys let me know (or ya'all for Ginny in Texas)

 While at Kent State (our sister Univ in Portage County about 10 minutes west)
I was taking a library school exam (yuck)..Anyway, about an hour into the exam
we were interupted. A "situation" occurred that required the class to leave the
examination room with our coats, purses, etc.(not exams) and go down to the
first floor of the library. (the library school is on the third floor of a 12
floor library)

We waited patiently as we could be considering we were interupted just as the
"intellectual juices" were flowing....We were joking about why were evacuated
and not sent out of the building. One of the guesses was right....

One of the library school profs received a telephone death threat from a
disgruntled student... We were evacuated for our safety as was the library
school office. No one else was evacuated, the library offices and services
went on as usual.

Luckily for all concerned, this individual did not make it outside his
apartment. He was arrested before he could do anything.

We eventually were allowed to proceed with the exam-after about a half an
hour or so....

My question is, should this have been one of the "emergency paging" situations?
I do not mean to imply that the situation should be broadcasted over the PA,
but should the rest of the library been evacuated for the safety of the
employees and students????  (we often hear about the poor souls who were gunned
 down by some maniac who had gone berserk).... I don't expect a perfect answer
but maybe Rusty can come up with a clever retort or two about librarians being
armed and dangerous.....

Oh well, a typical day in your campus library....

have a good day everybody!!! (I'm glad mine is almost over!!)

Mary Kay Ball/ Univ of Akron Law Library
("armed with the truth")
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Date:         Thu, 5 Nov 1992 15:01:00 CST
              <CIRCPLUS@IDBSU.BITNET>
From:         SANDEE@GACVAX1.BITNET
Subject:      Re: access

We are in good shape for all of the above.  We do 2-4 hrs of shelfreading daily
- using an inventory module (we're automated with PALS);  our oversized book
stacks still have plenty of room, so different sizes are not a consern; we
could use more bookends, but the ones we have are adequate.
--
Sandra Brekke Georgacarkos                     Voice:  (507) 933-7558
Head, Circulation Services                     FAX:    (507) 933-7041
Folke Bernadotte Memorial Library
Gustavus Adolphus College                      SANDEE@GACVX1.BITNET
St. Peter, MN.  56082                          SANDEE@GACVX1.GAC.EDU
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Newsgroups: bit.listserv.circplus
Date:         Mon, 9 Nov 1992 21:49:52 EST
              <CIRCPLUS@IDBSU.BITNET>
From:         Judy Tribble <LIBTRIB@INDST.BITNET>
Subject:      student assistant recognition programs

ISU Libraries is considering the possibility of establishing a student
assistant recognition program.  We would be interested in the experiences
of others in this area, whether the recognition is on a departmental
or library-wide level.

Judy Tribble
Head, Lending Services
Indiana State University Libraries
Terre Haute, IN 47809
(812) 237-2545; bitnet libtrib@indst
From: EADWML@RITVAX.BITNET
Newsgroups: bit.listserv.circplus
Subject: campus-wide debit cards
Date: 11 Nov 92 17:07:54 GMT
              <CIRCPLUS@IDBSU.BITNET>
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RIT is going to a campus-wide debit / ID card.

If your university uses a campus wide debit / ID card could you share with me
what features this card has that your library utilizes?

Ex:  are fines collected via this card?  Do you use this card in vendacard
machines?  If there are charhes associated w/ ILL--can they be deducted off
card?

Thanks

Liz Dopp
RIT Library

EADWML@RITVAX.BITNET
From: mcarlson@UA.D.UMN.EDU (Mary Carlson)
Newsgroups: bit.listserv.circplus
Subject: reserve materials
Date: 12 Nov 92 15:47:53 GMT
              <CIRCPLUS@IDBSU.BITNET>
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I am interested in findout out what the policy is in other libraries
concerning materials placed on reserve.  For example, it is long
standing policy to not allow ILL materials on reserve, but what do you
do about materials the faculty borrow from other institutions.  Would a
video that has been rented from a local viedo store be placed on
reserve?  How about a book from the Public Library.  If you do permit
these materials on reserve, how do you protect your library if the
materials are lost or damaged?  Thanks in advance.

Mary Carlson
University of Minnesota, Duluth
mcarlson@ua.d.umn.edu.bitnet
From: NEW@LIBRARY.UTA.EDU (Tony New)
Newsgroups: bit.listserv.circplus
Subject: CHAT : Re: Library cards and dogs
Date: 12 Nov 92 16:15:06 GMT
              <CIRCPLUS@IDBSU.BITNET>
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> I must
> confess that I like the shock treatment idea along with a recorded message
> "you dummy, you forgot your library card - go back three squares and collect
> it before proceeding."
>

I second the motion on this idea!  Perhaps we could could positive re-
inforcement and hand out soda's and snacks when they DO bring their
card?
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X-VMS-Cc: CMURPHY
Newsgroups: bit.listserv.circplus
Date:         Thu, 5 Nov 1992 16:16:00 EDT
              <CIRCPLUS@IDBSU.BITNET>
From:         CMURPHY@BENTLEY.BITNET
Subject:      Re: Patron Grievance

Dear Debra...

I am not a library circulation staffer.  My job is Associate Director for Media
Services within an academic library.  None the less, we serve the academic
public and have our share of problem, sometimes abusive, patrons.

>We would like to know if there are any libraries that have handouts they give
>to patrons that explains their greivance procedures.

I think a handout explaining how a fine can be appealed (or some such issue)
would be a service to patrons and would show good will.

>We would also like to know if they have anything in written form about
>unacceptable behavior by the patron when dealing with problems.

You would be wasting your time.  In public service there will always be
a small (thank goodness) number of abusive jerks among the many great folks we
provide service to.  Plan on having the situation escalate when you give this
hand out to some person who has a bad case of halitosis of the personality.
Some louts can and should be handed off or referred to your director/associate
director. For the real bad ones, walk away and phone Campus Police.

Good luck,
Colleen
*******************************************************************************
Colleen Murphy                                           CMURPHY@BENTLEY.BITNET
Associate Library Director for Media Services            (617) 891-2266
Solomon Baker Library                               FAX: (617) 891-2830
Bentley College
175 Forest Street, Waltham MA 02154-4705   USA
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Date:         Fri, 6 Nov 1992 08:37:19 -0500
              <CIRCPLUS@IDBSU.BITNET>
From:         SHONTZ%ATHENA.DECNET@UTHSCSA1.BITNET
Subject:      Re: access

In my humble opinion our library places a high priority on Access Services.  We
have sufficient staff to keep ALL materials shelved (no backlog) unless things
are very busy.  We read the shelves on a regular basis, and also straighten
them.  Plenty of bookends.  We actually get a bit TOO efficient at times, and
users complain that we've reshelved items they are still using.

David Shontz
University of Texas Health Science Center at San Antonio
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Date:         Wed, 4 Nov 1992 16:10:39 -0500
              <CIRCPLUS@IDBSU.BITNET>
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Subject:      Returned mail: User unknown

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Date: Wed, 4 Nov 92 16:10:38 EST
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From: ddeschai (Diane Deschaines)
Subject: Copyright procedures
To: bit.listserv.circplus
Date: Wed, 4 Nov 92 16:03:53 EST
X-Mailer: ELM [version 2.3 PL11]

Does anyone have a written policy that states copyright procedures for
professors wishing to place multiple copies of materials on reserve?  I
recently attended an excellent workshop on Copyright Law that answered
many of my questions but left me with a major one: How to get faculty to
comply.  Any and all suggestions are welcome.  You may respond directly to
me ddeschai@abacus.Bates.edu or to the list if others appear to be interested.
Thanks in advance.

Diane M. Deschaine
Chief Circulation Assistant
Ladd Library
Bates College
Lewiston, ME  04240
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Newsgroups: bit.listserv.circplus
Date:         Wed, 4 Nov 1992 13:08:29 EST
              <CIRCPLUS@IDBSU.BITNET>
From:         Pamela.I.Ploeger@DARTMOUTH.EDU
Subject:      Re: LIBRARY CARD CHARGES

We charge outside users $100/year.  Each person must purchase his/her own
card as cards are under no circumstances to be shared.  Our policy is that we
do not provide "outside user" privileges to students at other institutions,
even for the $100 fee, but if they don't tell us (we do ask) we really have
no way of knowing.  At this point there is no limit to the number of items
charged, but that policy is under review.

Pam Ploeger
Circulation Services Librarian
Dartmouth College
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Date:         Wed, 11 Nov 1992 14:03:00 EST
              <CIRCPLUS@IDBSU.BITNET>
From:         "Cordy Swinton (CWS@PSULIAS) 814-863-1362" <CWS@PSULIAS.BITNET>
Subject:      Re: Library Cards

We had that trouble too (training people to carry their cards with them)
until we would no longer let them charge out books without the card.  We
offered to hold the books until the person had a chance to get his or her
card.  Everyone learned quickly enough and there weren't too many upset
people once they understood it was for their own protection.

We use a person's social security number or an assigned 9 digit number
as identification and have it encoded on the card.
By using that card rather than keying in a person's
number we know we are not keying in the wrong number and possibly charging
a book to the wrong person.  This explanation seems to satisfy them.

Cordy Swinton
Penn State not to be confused with Penn, right Emily?
From: BJONES@UNF1VM.BITNET (Bob Jones)
Newsgroups: bit.listserv.circplus
Subject: Re: ID cards
Date: 12 Nov 92 22:57:42 GMT
              <CIRCPLUS@IDBSU.BITNET>
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU

UNF permits a charge without the card once per calendar year.  We
require that the patron complete a form which contains all the
information on our application form, and we verify it as if it is
an application form.  After the transaction, the account is closed
until the patron comes back with the card and signs a release that
s/he reassumes responsibility for all books charged to that account.
Optionally, the patron may request us to hold the item for 1 day, or
s/he may reapply for a replacement card after paying a replacement
fee -- at another building.  We take accountability very seriously.
Since it takes more time to charge the item through this process,
patrons usually exercise one of the options.  Basically, this is
a 'no card, no loan' policy, but we have provided an alternative
'escape valve' to prevent confrontations and to accommodate those
who really are in a predicament.

Bob Jones   (904) 646-2552 : SUNCOM 861-2552 : FAX 904-646-2719
Head, Public Services Division, and Library Systems Coordinator
University of North Florida Library              P.O. Box 17605
4567 St. Johns Bluff Road, South         Jacksonville, FL 32216
BITNET: BJONES@UNF1VM  ::   INTERNET: bjones@unf1vm.cis.unf.edu
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Newsgroups: bit.listserv.circplus
Date:         Tue, 10 Nov 1992 08:07:52 MST
              <CIRCPLUS@IDBSU.BITNET>
From:         Dan Lester <ALILESTE@IDBSU.BITNET>
Subject:      Re: paging systems

On Mon, 9 Nov 1992 18:36:26 CEN <MORRISS@WKYUVM> said:
>time.  Another case where paging would be handy and worth the disruption is in
>a blackout.  (we've discovered the hard way that our emergency lighting does
>not always work!)
>
   I agree that paging systems can be useful.  We have on and are VERY
restrictive on when we use it.  Main time is when there are fire alarms
to tell people it IS a fire alarm and that they MUST evacuate immediately.
Unfortunately, the alarms are more common than we wish, about 5 or 6 a year.
Usually they occur at midterm and finals time, as there are some classrooms
in the building and we assume that some folks have a friend pull the alarm
to disrupt the exams they forgot to study for.
   However, ours does NOT work when the power is off, and I've never seen
one that does.  IF the system were on a backup power system it might
be useful in a blackout, though.

dan

*****************************************************************************
* Dan Lester                          Bitnet:   alileste@idbsu              *
* Associate University Librarian      Internet: alileste@idbsu.idbsu.edu    *
* Boise State University                                                    *
* Boise, Idaho  83725                 BSU and I have a deal: I don't speak  *
* 208-385-1234                        for them and they don't speak for me. *
*****************************************************************************
From: SHAFFER@STETSON.BITNET
Newsgroups: bit.listserv.circplus
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Date: 5 Nov 92 21:42:00 GMT
              <CIRCPLUS@IDBSU.BITNET>
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Please repyl to the list - this subject of great interest to me and I
am sure to others as well

SUBJECT: COPYRIGHT/ Reserve photocopies
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Date:         Thu, 12 Nov 1992 08:05:51 CST
              <CIRCPLUS@IDBSU.BITNET>
From:         Chris <1LICXH@UTSAVM1.BITNET>
Subject:      Re: Library cards

Yes, we, too, confiscate cards when the person at the desk is not the person
on the ID.  We send 'em to the Police (who run the ID office) and people have
to pick 'em up there.

I am very interested in the discussion about ID cards.  We have been thinking
about loosening up our policy.  We are on NOTIS and out patron files connect
with the Admissions and Registrar's Office, so the system is actually more
reliable than the ID itself.  If the name shows up as valid on the system
and they can show us some picture proof of who they are, I don't think I care
a lot what kind of ID it is.

Chris Hanson/The University of Texas at San Antonio
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Date:         Thu, 5 Nov 1992 09:17:25 CST
              <CIRCPLUS@IDBSU.BITNET>
From:         Tony New <NEW@LIBRARY.UTA.EDU>
Subject:      Re: access

> A bit of dreaming ... how many of you work in a library that has its "access"
> priorities in such an order that adequate shelfreading is done, shelving
> allows for different size books so that a book shelved on its spine is a
> rarity and where quality bookends exist in sufficient numbers?  A show of
 hands
> please.
>

Terry,

We just installed compact shelving.  During this process shelves were
adjusted to a "standard height" which accomodates almost ALL of our
books so almost none of our collection is turned on its side or
laying flat.  Oversize books are shelved in a seperate area on extra
wide shelving.  The new shelving has the wire "hang down" book ends.
We just ordered really nice sturdy metal book ends with a smooth
finish.  (it looks and feels like plastic but is some sort of paint).
These are intended to be used on the remaining non-compact shelving.

Our Stacks manager has a large crew of students who regularly
shelfread.  We also have a mechanism in place so that a patron who is
unable to find a book may request that we "search" for it.  When we
find it we notify the patron.  Usually within the next couple of days.







 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
| Tony New                                   ===            __       |
| Central Reserves, Circulation                |=========== |  )     |
| Univ. of Texas at Arlington Library         //            \\       |
| Box 19497                                \   /            \   /    |
| Arlington, TX 76019-0497                -  +  -     o~   -  +  -   |
| NEW@LIBRARY.UTA.EDU                      /   \     ~      /   \    |
| Voice: 817-273-3395                                                |
| Fax:  817-273-3392                       "That Cycling Fanatic"    |
 ====================================================================
From: ALILESTE@IDBSU.BITNET (Dan Lester)
Newsgroups: bit.listserv.circplus
Subject: sex in the library
Date: 11 Nov 92 02:16:08 GMT
              <CIRCPLUS@IDBSU.BITNET>
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU

The following article is reproduced, without permission, from the
Boise State University _Arbiter_, 11/10/92, page 3.

And who says we librarians don't have fun, especially in the circulation
and reserve areas.  8-)

dan in snowy potatoland


Sex makes its debut at Library reserve desk

   The BSU Library can now boast of a new acquisition hot off the press.  Yes,
Madonna's new book Sex is now available on campus.
   Unfortunately, for those who wish a little privacy, the book is on
permanent reserve and cannot be taken home.  But there are private "study"
rooms on the third and fourth floors.
   In addition, the CD that accompanies the book is on reserve on the
second floor.  It has only one song, "Erotic," which has already
received considerable MTV coverage.

*****************************************************************************
* Dan Lester                          Bitnet:   alileste@idbsu              *
* Associate University Librarian      Internet: alileste@idbsu.idbsu.edu    *
* Boise State University                                                    *
* Boise, Idaho  83725                 BSU and I have a deal: I don't speak  *
* 208-385-1234                        for them and they don't speak for me. *
*****************************************************************************
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