From: ForthNet@willett.pgh.pa.us (ForthNet articles from GEnie)
Newsgroups: comp.lang.forth
Subject: Calling Writers and Designers
Date: 28 Sep 92 11:33:57 GMT
Organization: EIEI-U

Category 13,  Topic 5
Message 6         Sun Sep 27, 1992
B.RODRIGUEZ2 [Brad]          at 09:07 EDT
 
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  DELAYS, DELAYS, and more DELAYS

The bad side of the change over has been delays.  Issue number 57
 will be shipped in early October and not our normal September 15
 mailing.  Some back issue orders have taken 3 months to complete.
 Subscriptions, address updates, and renewals have all been delayed
 in one form or another.  To our readers we apologize for the
 DELAYS.  We are working as hard as we can to correct any and all
 problems.  Systems are being set up to streamline the operation and
 prevent problems.  Some systems are in place, many are still waiting
 their turn.  We ask all readers to be patient with us as the
 transition continues into next year.

What can you do to help?  From our readers we ask that you write and
 not call whenever possible.  Written responses are less prone to
 errors, especially when they contain full addresses and names.
 Please do not send only checks or half filled out forms.  We cross
 check everything received for errors.  Short and cryptic
 correspondence does not help.  We have recently received incompleted
 credit card orders, requiring a second contact and more delays.
 Please proof read and provide phone numbers (only with credit card
 orders.)

The best help we can get from you the readers of The Computer
 Journal is your financial support.  All these changes are taking
 money.  We ask that you read and review your subscription labels,
 and when possible pay early.  That helps save us the work and
 expense of sending out renewal forms.  TCJ will no longer send
 issues that have been lost due to not receiving a change of address
 request in time.  We use the post office 3547D service.  They
 charge $.35 to tear off the cover (and throw away YOUR issue) when
 you do not offer to pay forwarding charges.  All we get from the
 postal service is your new address.  If you figure in all the costs,
 your lost issues, form 3547D, a second issue, mailing expenses, that
 make our cost near $4.00 to get your second issue to you.  We
 typically recieve 10 to 20 3547Ds each month.  Only you can help us
 with this problem.

  VERBAL AGREEMENTS

A number of verbal agreements with vendors and writers were made by
 previous editors of TCJ.  I would like to honor those, however I
 have no records and am not aware of these agreement (except that
 they were made.) If you had some form of agreement please drop me a
 letter and we will re-establish that agreement.  I am trying to be
 legal, especially with IRS related topics.  Trades and swap for like
 kind of services, are acceptable with the IRS when documented.
 Undocumented exchanges however, could lead to civil suits and
 penalties and fines.

For writers wanting compensation for their articles, a number of
 options have been suggested.  We will trade articles for Market
 Place ads (2"x3"), subscriptions, and back issues.  The typical
 article amount is $35 per article.  If market place ads are too
 small, the amount can be used toward other sizes.  Whichever item
 helps you the most we are willing to talk about it with you.  If you
 have an idea different than one above, please write me and I will
 consider it.

  SUPPORTING TCJ ADVERTISERS

The Computer Journals needs our advertisers to help defray the cost
 of publications.  The advertisers need to know that ads placed in
 TCJ actually bring them money.  So please remind them where you saw
 their ad when corresponding or talking with them.  We all thank you
 for that.

My personal schedule involves three jobs.  That leaves little time
 for talking and corresponding with readers.  I hope to change this
 situation in Janurary of 1993.  Until then, I can be reached by
 phone ( answering machine) (800)424-8825, on GENIE as "B.KIBLER",
 and by mail at The Computer Journal, P.O.  Box 535, Lincoln, CA
 95648-0535.  Letters are most reliable, GENIE will get a quicker
 response.

For new readers we have a risk free TRIAL SUBSCRIPTION offer.  Try
 two issues for free, paying only if you like TCJ, if not cancel when
 billed for no charges to you.  Rates are $18.00 for SIX issues a
 year in the US by bulk mail.  Rates are higher outside US and for
 FIRST CLASS mail.

Bill Kibler

Editor/Publisher.

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