From: tnixon@hayes.com
Newsgroups: comp.dcom.modems
Subject: Hayes BBS available via ISDN; ISDN sysop purchase program
Date: 13 Apr 92 12:42:30 GMT
Organization: Hayes Microcomputer Products, Norcross, GA

Attached are two new Hayes press releases regarding accessibility of 
our support BBS via ISDN, the availability of ISDN products under 
our BBS sysop purchase program, and a new version of our ISDN system 
adapter.  

	-- Toby

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Toby Nixon, Principal Engineer      | Voice   +1-404-840-9200  Telex 151243420
Hayes Microcomputer Products, Inc.  | Fax     +1-404-447-0178  CIS   70271,404
P.O. Box 105203                     | BBS     +1-404-446-6336  AT&T    !tnixon
Atlanta, Georgia  30348             | UUCP uunet!hayes!tnixon  Fido   1:114/15
USA                                 | Internet                tnixon@hayes.com
------------------------------------+-----------------------------------------

HAYES MICROCOMPUTER PRODUCTS, INC.
P.O. Box 105203
Atlanta, Georgia 30348
Press Inquiries: 404/840-9200
Customer Service:  404/441-1617
Fax 404/441-1238                                   FOR IMMEDIATE RELEASE
Beth McElveen / Peggy Ballard                           H-0792+++AT


                 HAYES FIRST TO OFFER ISDN ACCESS TO 
                PRODUCT SUPPORT BULLETIN BOARD SYSTEM
           -        -        -        -        -        -
           Expands Sysop Program to Include ISDN Products

        ATLANTA, GA, 13 April 1992 -- Hayes Microcomputer Products, Inc. 
today announced that Online With Hayes, the company's product support 
Bulletin Board System (BBS), can now be accessed through ISDN, making 
Hayes the first vendor to offer this type of electronic support.  In 
addition, Hayes announced that its Sysop Program provides qualified
BBS System Operators (Sysops) with discounts of up to 50 percent on
Hayes ISDN PC Adapter and ISDN System Adapter.

        The company has installed ISDN lines in addition to the existing 
lines, which include 800 number toll-free service.  Online With Hayes 
serves over 50,000 customer calls a month and is available 24 hours a day 
for customers to receive answers electronically from Hayes applications 
consultants and technical support engineers.  The BBS also provides 
technical information on ISDN, modems, local area networking and 
communications software, as well as allows Hayes customers to 
electronically register product warranties and order small product parts.

         "The Regional Bell Operating Companies have de-classified 
deployment plans for ISDN, which indicates that by the end of 1992 over
50 percent of the business telephone lines in the United States will be 
capable of having ISDN service," said Hayes President Dennis C. Hayes.  
"Customer service has always been a top priority at Hayes, and as ISDN 
becomes more widespread, we want to make Hayes easily accessible for our 
ISDN customers." 

        Access to Online with Hayes through the ISDN lines is currently 
available at 404/729-6525.  ISDN customers in the Atlanta area may call 
into the BBS over an ISDN data channel.  Other customers may call with a 
modem and access the BBS via a modem attached to the voice channel of the 
ISDN System Adapter on the BBS.  ISDN access through Switch 56K services 
will be made available for ISDN users outside the Atlanta area as the 
telephone network connections are implemented during the next several 
months.  This Switch 56K service will allow connections between the United 
Kingdom, France, Japan, and a number of other countries.

        High-quality customer support is available through Hayes Customer 
Service in the U.S. at 404/441-1617, in Canada at 519/746-5000, and at 
Hayes ISDN Technologies in San Francisco at 415/974-5544.  Customers 
worldwide may also access Online with Hayes in the U.S. at 404/HI MODEM, 
800/US HAYES or 404/729-6525 (ISDN users), in London at 081/569-1774, and 
in Hong Kong at 852/887-7590.

        Best known as the leader in microcomputer modems, Hayes develops, 
supplies and supports computer communications equipment and software for 
personal computer and computer communications networks.  The company 
distributes its products in over 60 countries through a global network of 
authorized distributors, dealers, VARS, system integrators and original 
equipment manufacturers.

                                  ###

HAYES MICROCOMPUTER PRODUCTS, INC.
P.O. Box 105203
Atlanta, Georgia 30348
Press Inquiries: 404/840-9200
Customer Service:  404/441-1617
Fax 404/441-1238                                   FOR IMMEDIATE RELEASE
Beth McElveen / Peggy Ballard                           H-0992+++AT


          HAYES ANNOUNCES ISDN SYSTEM ADAPTER VERSION 1.1
           -        -        -        -        -        -
           Enhances ISDN Capabilities for Macintosh Users


        ATLANTA, GA, 13 April 1992 -- Hayes Microcomputer Products, Inc. 
today announced Version 1.1 of Hayes ISDN System Adapter.
Hayes ISDN System Adapter Version 1.1 comes packaged with the Macintosh 
configuration program to accompany the DOS configuration program 
previously available, as well as Hayes ISDN Tool, a connection tool for 
use with Macintosh Communications Toolbox.  In addition, this new version 
provides Caller ID for data communications, along with other improvements 
for easier operation.

        Hayes ISDN System Adapter is an external multimedia adapter with 
superior voice and data capabilities that supports both AT&T and Northern 
Telecom ISDN switches and fully implements Hayes Standard AT Command Set 
for ISDN and Hayes AutoStream.  Both DOS and Macintosh configuration 
programs provide an easy means to install and initialize the adapter.  
Hayes ISDN Tool for the Macintosh Communications Toolbox provides complete 
access to the advanced data features of ISDN System Adapter by allowing 
users to perform data communications from applications that support the 
Macintosh Communications Toolbox. 

        "Business and Government users are quickly recognizing the 
benefits of implementing ISDN for both local area network and multimedia 
applications in addition to its high speed data capability," said
Hayes President Dennis C. Hayes.  "Hayes is committed to providing 
enhanced ISDN products to serve the needs of our growing number of ISDN 
customers and Version 1.1 of the System Adapter and the Macintosh 
Communications Toolbox support represent our continuing investment in this 
technology."

        Hayes ISDN System Adapter Version 1.1 will be available in the 
U.S. and Canada in May 1992 for an estimated retail price of US$1599 and 
CDN$2199.   The Macintosh utilities will also be available in May at no 
charge by downloading the files from the ISDN section on Hayes
Bulletin Board System at 800/US HAYES, 404/HI MODEM or 404/729-6525
(ISDN users).  Current ISDN System Adapter customers can purchase a 
Macintosh support kit for US$55 and CDN$75.  Version 1.1. firmware 
upgrades are available to existing ISDN System Adapter customers for US$50 
or CDN$65.  To purchase the ISDN System Adapter, the Version 1.1 firmware 
upgrade or the Macintosh support kit, call Hayes Customer Service in the 
U.S. at 404/441-1617 or in Canada at 519/746-5000.

        Hayes provides high-quality customer support through applications 
consultants and technical support engineers at Hayes ISDN Technologies in 
San Francisco at 415/974-5544.  Hayes also offers 24-hour electronic 
support through Online With Hayes, Hayes Bulletin Board System, in the 
U.S. at 404/HI MODEM, 800/US HAYES or 404/729-6525 (ISDN users), in London 
at 081/569-1774, and in Hong Kong at 852/887-7590.

        Best known as the leader in microcomputer modems, Hayes develops, 
supplies and supports computer communications equipment and software for 
personal computer and computer communications networks.  The company 
distributes its products in over 60 countries through a global network of 
authorized distributors, dealers, VARs, system integrators and original 
equipment manufacturers.

                                   ###