Organization: Univ of FL - Registrar's Office/User Support
Newsgroups: bit.listserv.win3-l
Date:         Mon, 23 Nov 1992 07:46:57 EDT
From:         David Burdette <DBURDET@NERVM.BITNET>
Subject:      re: IBM PagePrinter Problem

Dennis Harley asks:
>"I have just installed Windows 3.1 and W4W 2.0b on a PC clone with an IBM
>4216 Personal Pageprinter as the default printer. The printer uses a hard-
>ware port EPT to talk to the printer. Ths problem is that I cannot set the
>timeout settings in the printer connect menu if I print to EPT - if I don't
>print to EPT I dont get any printout just the postscript header in text form!
>Because the timeout can't be set - the menu is grayed out in that part - I
>keep getting a printer stalled message from Print Manager, if I keep 'resuming
>I get a perfect printout.
>
>The question is is there any other way of setting the timeout settings???"


I had this same problem, and eventually called Microsoft support about it.
They gave me a fix which has worked (so far).
You don't reset the TIMEOUT settings, you reinstall the whole ball-o'-wax...
As I recall,
FIRST, you delete everything (Windows, Personal PagePrinter Adapter Program)
because the PPAP is an OLD program, which doesn't understand the Win3 WIN.INI.
When PPAP writes to Win3's WIN.INI, it corrupts it.
So THEN, you reinstall the PPAP, selecting the option to install PPAP only,
without Windows and/or Windows Apps.  This gets PPAP to install itself as a
plain vanilla configuration.
THEN you reinstall Win3, and set your default printer to Personal Pageprinter.
---That's where the Microsoft HELP document ended.  I found that it still
didn't work right, so then I RE-INSTALLED PPAP on top of Win3, selecting the
option to install for Windows & Windows apps.  That's right, install PPAP twice
, once before Win3, and once after!

Hey, I know it's nuts, but I stumbled across it by accident, and it worked
for me, and I don't have time to analyze the hows and whys.

If you don't seem to be able to follow these instructions, or you try, and
it doesn't work for you, call Microsoft support, and ask for help.  They have
a help file they can fax you...I just found that it didn't go far enough, and
I had to add the extra step of reinstalling PPAP again, after everything else.

BTW, in case you're wondering, our problem was exactly as you described...
the Print Manager kept stalling, but if we kept thumping the RESUME button,
eventually our whole document would print, just fine.
NOW, when we say "print", it does, without having to beat on the RESUME button.

Hope this helps.

_______________________________________________________________________
|  David P. Burdette                   | Forget chasing rainbows...    |
|  Office of The University Registrar  |  ...it doesn't work.          |
|  301 Criser Hall                     |  If you want rainbows,        |
|  Gainesville, Fl  32611              |        chase storms.          |
|  (904) 392-1372 X 7272               |                  -dpb-        |
|----------------------------------------------------------------------|
|  NOT an official spokesbeing for the Registrar, or Univ. of Florida! |
|______________________________________________________________________|
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