From: hrg@cup.portal.com (Hire Resources Group)
Newsgroups: misc.jobs.offered
Subject: Tech Support Manager & Tech Support EngineerUPTA, Menlo Park, C
Date: Tue, 15 Dec 92 14:56:45 PST
Organization: The Portal System (TM)
Distribution: usa

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Gupta Technologies, Inc. is a privately held computer software company founded in 1984 and headquartered in Menlo Park, CA.  The company develops and markets the SQL System, a family of graphical end user and application development tools, SQL database servers, and SQL database gateways designed to serve the needs of the emerging client/server and cooperative processing market.  Gupta is the technology and market leader in the LAN DBMS business and builds graphical end-user and application development tool
s, database servers, and SQL connectivity software to run on PC LANs in client-server and cooperative-processing environments.

We are currently seeking a Technical Support Manager and three technical Support Engineers to join our Technical Support Organization.

Manager Technical Support - SQL Windows:

The manager will oversee the Technical Support Activities for the SQLWindows and Quest team with the primary objective of providing superior quality service to all customers.  Will actively manage and assist in problem resolution, activity reporting, development of test and demonstration programs, and maintenance of relationships with Development, QA and Marketing departments.

This position requires:

1.	Application development experience in MS Windows, Presentation Manager or other GUI product.
2.	Experience with a SQL RDBMS such as Oracle, Ingres, Sybase or DB2 is desired.
3.	Applications development using SQL, knowledge of C and experience in LAN environments such as Novell, 3Com and IBM, etc. is highly desired.
4.	3+ years management experience in a software vendor environment.
5.	5+ years experience in Technical Support.
6.	BSCS, MSCS preferred.

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Technical Support Engineer  (2)

Responsibilities include problem resolution and bug reporting, consultation with customers,
hot line phone support to Gupta's client base, development of test and demonstration
programs and interacting with QA and Engineering.

Positions Require:

SQL Base Position:

 SYMBOL 183 \f "Symbol" \s 10 \h 	Extensive RDBMS experience (Oracle, Ingres, Sybase or DB2).
 SYMBOL 183 \f "Symbol" \s 10 \h 	Hands-on applications development using MS Windows, Presentation Manager or other GUI product.
 SYMBOL 183 \f "Symbol" \s 10 \h 	Applications development using SQL, knowledge of C and experience in LAN environments such as 3Com, Novell, IBM etc. is preferable.  
 SYMBOL 183 \f "Symbol" \s 10 \h 	3+ years industry experience in development or support.
 SYMBOL 183 \f "Symbol" \s 10 \h 	BSCS or BS related field.




SQL Network Position:

 SYMBOL 183 \f "Symbol" \s 10 \h 	Extensive RDBMS experience (Oracle, Ingres, Sybase or DB2).
 SYMBOL 183 \f "Symbol" \s 10 \h 	Hands-on applications development using MS Windows, Presentation Manager or other GUI product.
 SYMBOL 183 \f "Symbol" \s 10 \h 	Familiarity with IBM mainframe environment, particularly concepts related to SNA, CICS, VTAM, and APPC is highly preferable.
 SYMBOL 183 \f "Symbol" \s 10 \h 	Applications development using SQL, knowledge of C and experience in LAN environments such as 3Com, Novell, IBM etc. is preferable.  
 SYMBOL 183 \f "Symbol" \s 10 \h 	3+ years industry experience in development or support.
 SYMBOL 183 \f "Symbol" \s 10 \h 	BSCS or BS related field.

SQL Windows Position:

 SYMBOL 183 \f "Symbol" \s 10 \h 	Hands-on applications development using MS Windows, Presentation Manager or other GUI product.
 SYMBOL 183 \f "Symbol" \s 10 \h 	Applications development using SQL, knowledge of C and experience in LAN environments such as 3Com, Novell, IBM etc. is preferable.  
 SYMBOL 183 \f "Symbol" \s 10 \h 	3+ years industry experience in development or support.
 SYMBOL 183 \f "Symbol" \s 10 \h 	BSCS or BS related field.
	
We offer one of the best compensation packages in our business and a comprehensive array of benefits.  We support workforce diversity.EOE/AA.

CONTACT:
EMAIL: hrg@portal.com
Gupta Technologies Inc.
1040 Marsh Rd.
Menlo Park, CA  94025
Att:  Human Resources
Nancy Pelleriti
415-491-6435