HDTenEightyP/NetNews huggingface dataset:
From: martin.mike@applelink.apple.com (Mike Martin)
Newsgroups: austin.general
Subject: Apple Austin, TX Jobs / CAC
Date: 29 Dec 92 00:33:51 GMT
Organization: Apple Computer / Austin TX

CUSTOMER ASSISTANCE CENTER

Our top priority is being responsive to our customers.  So when they
call, we answer with the unparalleled dedication of our best people
and greatest resources.  Now we are looking for people who will field
customer's calls and provide immediate and direct response.  So help
us continue to improve Apple's total commitment to user support.  Just
answer this with your resume.


CUSTOMER ASSISTANCE CENTER MANAGER

You will be responsible for providing daily supervision an management
to phone support specialist, overseeing phone center staff activities,
and performing personnel activities including: recruitment, training,
performance evaluation, monitoring and coaching.  You should have a
BA/BS degree and 3-4+ years related experience in a general business
environment with call center / customer service management emphasis;
and excellent verbal and written communication skills. Project
management skills and Apple product and company knowledge a plus.
(Dept.  CACM 1213-AA)


USER ASSISTANCE SPECIALIST

You will be responsible for assisting Apple customers by resolving
routine post sale, end user questions and problems to ensure customer
satisfaction.  Provide up and running technical support, isolate
product hardware and software faults and determine appropriate service
options.  You should have a BA/BS degree and 1-2+ years experience in
a customer service or technical support environment; and excellent
verbal and written skills.  Extensive Apple product knowledge is
required.  (Dept.  UAS 1213-AA)


Please send your resume to: Apple Computer, Inc.  Human Resources,
(insert appropriate code from above, here), MS HRB, 2420 Ridgepoint
Drive, Austin, Texas, 78754.  Please also send electronic copies to
Mr. Mike Webb on AppleLink at WEBB.M or via internet mail at
webb.m@applelink.apple.com.

Apple Computer has a corporate commitment to the principal of
diversity.  In that spirit, we welcome applications from all
individuals.  Women, minorities, veterans and disabled individuals are
encouraged to apply.

(c) 1992 Apple Computer, Inc.  Apple, the Apple logo and "The power to
be your best" are registered trademarks of Apple Computer, Inc.
Newsgroups: austin.general
From: breland@cobweb.mcc.com.mcc (Mark Breland)
Subject: Re: Custom Sounds (was Re: Car Alarms
Reply-To: breland@cobweb.mcc.com.mcc
Organization: Sun Microsystems, Inc.
Date: Wed, 23 Dec 1992 21:01:09 GMT

In article 85770@ut-emx.uucp, slug@ccwf.cc.utexas.edu (Wowbagger The Infinitely Prolonged) writes:
>In article <1992Dec22.141215.28597@novell.com> bboerner@novell.com (Brendan B. Boerner) writes:
>>In article <BzH9rv.IpA@austin.ibm.com> jhaynes@eureka.austin.ibm.com writes:
>>>But when I've been to Custom Sounds, nobody seems interested in helping me, and
>>>when I do finally get some help, most of the time I get talked down to.
>>
>>Imagine that, same thing happened to me.  'Course this was for a Honda
>
>Wow.  I had the same experience with them.  I went in to buy the whole works

Sounds to me like one subset of the staff there takes a deep interest in the
needs of their customer, while another subset could care less...  You takes
your chances as to which will be on duty.

---
Mark A. Breland - Microelectronics and Computer Technology Corporation (MCC)
Ada Fault Tolerance                               | voice:    (512) 338-3509
3500 West Balcones Center Drive                   | FAX:      (512) 338-3900
Austin, Texas 78759-6509   USA                    | internet: breland@mcc.com
From: bboerner@novell.com (Brendan B. Boerner)
Newsgroups: austin.general
Subject: Custom Sounds (was Re: Car Alarms
Date: 22 Dec 92 14:12:15 GMT
Organization: Novell, Inc. --Austin

In article <BzH9rv.IpA@austin.ibm.com> jhaynes@eureka.austin.ibm.com writes:
>But when I've been to Custom Sounds, nobody seems interested in helping me, and
>when I do finally get some help, most of the time I get talked down to.

Imagine that, same thing happened to me.  'Course this was for a Honda
Civic, but they didn't know what car I'll be buying next or the one
after that, ...  All in all, they seemed to have the same attitude that
some women I've come into contact with have had regarding dating (i.e.
do I *look* like I'm *worth* spending any time with?).

Anyway, friend of mine had a CD changer installed in his Maxima by
Audio Dimensions and they did good work.

Just my $0.02,
Brendan
-- 
Brendan B. Boerner		Phone: 512/346-8380
Internet: bboerner@novell.com	MHS: bboerner@novell
Please use ^^^^^^^^^^^^^^^^^ if replying by mail exterior to Novell.
Newsgroups: austin.general
From: jfh@rpp386 (John F. Haugh II)
Subject: Re: Custom Sounds (was Re: Car Alarms
Reply-To: jfh@rpp386.cactus.org (John F. Haugh II)
Organization: Los Tejanos SCUBA Club and Beer Joint, Austin, Tejas
Date: Fri, 25 Dec 1992 17:59:37 GMT

In article <1992Dec23.210109.16536@mcc.com> breland@cobweb.mcc.com.mcc writes:
>Sounds to me like one subset of the staff there takes a deep interest in the
>needs of their customer, while another subset could care less...  You takes
>your chances as to which will be on duty.

Probably how you are treated has a lot to do with how you dress.  I'd
wager that the people who are reporting poor treatment don't dress as
nicely as those who are given more attention.

I'm certainly not saying this is a good way for a business to operate.
And I will say that I have been treated rather poorly the two times
I've been to Custom Sounds.  The second time I was ready to buy a $900
system for the Fiero, so that salesman lost some commission money that
day.  I don't think 30 minutes is an appropriate amount of time to
stand around looking for a saleman.

BTW, I regularly wear jeans and sneakers.
-- 
John F. Haugh II                  [  TSAKC  ] !'s: ...!cs.utexas.edu!rpp386!jfh
Ma Bell: (512) 251-2151           [ DoF #17 ]        @'s: jfh@rpp386.cactus.org
Newsgroups: austin.general
From: jfh@rpp386 (John F. Haugh II)
Subject: Re: Dumb salespeople (was Custom Sounds (was Re: Car Alarms
Reply-To: jfh@rpp386.cactus.org (John F. Haugh II)
Organization: Los Tejanos SCUBA Club and Beer Joint, Austin, Tejas
Date: Thu, 31 Dec 1992 22:23:53 GMT

In article <24@parnasus.dell.com> mmaster@parnasus.dell.com (Michael Masterson) writes:
>                                      you should have pity for the
>salespeople that are too stupid to realize that how one dresses
>doesn't reflect how one spends one's money.  I prefer to spend my
>money on techy toys, not on clothes... (Grin).

We should have pity on those sales people who don't understand that
some of us look like hell because we're too busy saving money by
changing our own oil or mowing our own lawns to get dressed up in
a $1,000 suit before shopping for Christmas presents ...
-- 
John F. Haugh II                  [ PGP 2.1 ] !'s: ...!cs.utexas.edu!rpp386!jfh
Ma Bell: (512) 251-2151           [ DoF #17 ]        @'s: jfh@rpp386.cactus.org
From: curt@ekhadafi.austin.ibm.com (Curt Finch 903 2F021 curt@aixwiz.austin.ibm.com 512-838-2806)
Newsgroups: austin.general
Subject: Babysitter for NY eve?
Date: 23 Dec 92 20:55:05 GMT
Organization: IBM AWD, Austin

this is probably futile
but my wife pushed me to ask this

does anyone know where we can get a babysitter for New Year's Eve?

if so, call me at 4138005 anytime


-- 
curt@aixwiz.austin.ibm.com (Curt L. Finch) | AIX NFS/NIS Field Quality 
My views are unrelated to my employer's    |        Austin, TX
 - Begin means testing of Social Security, Medicare and Farm Subsidies now. -
Newsgroups: austin.general
From: dewey@vpdbox.austin.ibm.com (Dewey Coffman)
Subject: Cable Rates going up.
Date: Tue, 22 Dec 1992 17:17:34 GMT
Distribution: austin
Reply-To: dewey@vpdbox.austin.ibm.com
Organization: IBM, Austin, TX. US of A.
Followup-To: austin.talk


		CABLE RATES ARE GOING UP:
   Some cable TV companies are hitting customers with steep price
hikes four months before action on a law designed to hold rates
down. Most of the nations' 11,000 cable systems are expected to
raise monthly rates for 1993. And most of the announced increases
exceed inflation - now about 3% annually. The National Cable
Television Association says increases nationwide average about 6%.

 		COST OF IMPROVEMENTS BLAMED:
    Cable operators say recent price increases reflect fast-rising
 costs for programs and capital improvements, such as replacing
 wire cable with fiber optic lines. "The cost of business is going
 up," says Randall district manager of Continental Cablevision in
 St. Paul, Minn. "People are a too quick to judge cable right now."
======================================================================
Maybe we could organize a mass boycott of Austin Cablevision, ie get
500-1000 people to all agree to cancel the cable on February first if
they don't lower the cost, Carry the Sci-Fi and Cartoon channel, upgrade
their equipment for more channels.

Course we should start with KBVO and get them to start broadcasting in
stereo... ;-)

Who's game?
---
Dewey Coffman		ibmpa!vpdbox.austin.ibm.com!dewey%ibminet.awdpa.ibm.com
Consulting @ IBM			dewey@ctci.com
11400 Burnet Rd				All opinions are mine.
Austin, TX 78758-3493, USA		(512) 823-6463
===============================================================================
	"I do hope that you rot in Hell"   -The Christian JFH II
Keyboard controller has been disabled, press F1 to continue.
Newsgroups: austin.general,tx.general
From: arielle@taronga.com (Stephanie da Silva)
Subject: Re: repost from comp.dcom.telecom
Organization: Taronga Park BBS
Date: Tue, 29 Dec 1992 21:47:58 GMT

In article <lt04031@pro-lep.cts.com>, wixer!cactus.org!wixer!pro-lep.cts.com!syslep@cactus.org (System Leprechaun) writes:
> peter@taronga.com (Peter da Silva) writes:
> 
> >In article <2934509413.4.p00200@psilink.com> "John R Kennedy" <p00200@psilink.com> writes:
> >>As you may know, the Texas PUC has decided that CallerID is in violation
> >>of a state wiretap law, and thus has declared the service illegal.
> >
> >When did this happen? Last I heard SWBell hadn't even applied for it!
> 
> Ah, another person who never reads those inserts Bell puts into your monthly
> statement.  Here's the notice Bell sent you in your September statement:

Don't be so quick to judge.

As he's not the one who pays the bills, he never even *sees* the
statements, let alone any inserts.
-- 
Stephanie da Silva                                    arielle@taronga.com
From: martin.mike@applelink.apple.com (Mike Martin)
Newsgroups: austin.general
Subject: Apple Austin, Tx Jobs / TAC
Date: 29 Dec 92 00:32:58 GMT
Organization: Apple Computer / Austin TX

TECHNICAL ASSISTANCE CENTER

Our top priority is being responsive to our customers.  So when they
call, we answer with the unparalleled dedication of our best people
and greatest resources.  We are continuing to build the best Customer
Satisfaction organization in the industry.  So, in these key
positions, we need the very best people who know how to listen and can
respond with comprehensive, timely solutions.  Help us continue
Apple's commitment to customer support by answering this with your
resume.


SENIOR SUPPORT ENGINEERS

You will provide support to customers of the Apple Technical
Answerline via a sophisticated telephone environment and via
electronic mail.  Services include support for Macintosh OS, Macintosh
peripherals, A/UX, MacX, SNA*ps, AppleTalk Networks, AppleTalk Remote
Access, DAL, and other high level environment products as determined
by our customer's needs.  You should have a BA/BS degree and 4-5+
years' technical experience in the above areas, with special focus in
A/UX (3.0 preferred), MacX, IBM DAL, or OCE.  Hand on technical
experience with TCP/IP, AppleTalk, SNA, APPC, X.25, or other
networking / communication environments preferred.  (Dept.  SSE
1213-AA)


TELEPHONE TECHNICAL SUPPORT ENGINEERS

You will resolve technical, and pre / post sales customer questions;
provide hardware and software support to Apple's service providers and
end user customers via telephone and AppleLink.  You should have a
BA/BS degree and 3-4+ years' experience services and supporting
microcomputer systems.  Technical support and fault isolation skills
required.  (Dept.  TTSE 1213-AA)


Both positions require excellent written and verbal communication
skills; troubleshooting experience; and a real concern for customer
satisfaction.

Please send your resume to: Apple Computer, Inc.  Human Resources,
(insert appropriate code from above, here), MS HRB, 2420 Ridgepoint
Drive, Austin, Texas, 78754.  Please also send electronic copies to
Mr. Mike Webb on AppleLink at WEBB.M or via internet mail at
webb.m@applelink.apple.com.

Apple Computer has a corporate commitment to the principal of
diversity.  In that spirit, we welcome applications from all
individuals.  Women, minorities, veterans and disabled individuals are
encouraged to apply.

(c) 1992 Apple Computer, Inc.  Apple, the Apple logo and "The power to
be your best" are registered trademarks of Apple Computer, Inc.
Newsgroups: austin.general
From: root@cobrat.austin.ibm.com ()
Subject: Re: Babysitter for NY eve?
Date: Thu, 24 Dec 1992 19:04:51 GMT
Organization: IBM Austin

In article <BzqCrt.1u62@austin.ibm.com> curt@ekhadafi.austin.ibm.com (Curt Finch 903 2F021 curt@aixwiz.austin.ibm.com 512-838-2806) writes:
>this is probably futile
>but my wife pushed me to ask this
>
>does anyone know where we can get a babysitter for New Year's Eve?
>
>if so, call me at 4138005 anytime
>
>curt@aixwiz.austin.ibm.com (Curt L. Finch) | AIX NFS/NIS Field Quality 

As a regular reader of the net postings, I've had to struggle with many
of the opinions and pontifications of one Curt L. Finch, and his views
often push me to the limits of what I can bear.  But this posting is
beyond belief!!  Asking for a New Year's Eve babysitter on Christmas Eve??!?
INCREDIBLE!  Please Curt, make it your New Year's resolution to get in
touch with reality in 1993.

Marc H Fairorth
marc@wizards.austin.ibm.com

p.s. Happy Hannukah, Merry Christmas, and a healthy New Year to all, especially
Curt and Vernique - and Logan too!
From: shedevil@vix.com (Anne P. Mitchell JD)
Newsgroups: austin.general
Subject: Therapist Recommendation??
Date: 26 Dec 1992 00:11:52 -0800
Organization: Knapp & Viola, Attys. at Law, San Mateo, CA
NNTP-Posting-Host: gw.home.vix.com




A friend of mine [really! honest! :-)] is looking for referals to a
really good therapist in the Austin area.  It should be someone who is
familiar with relationship work, plus individual work.

Thanks!

-- 
   LOOKING FOR:  Ed Young, Paul Murray, Vinnie Cattaloni, & Lorna Taylor
I am: Anne Mitchell, mom, & founder of the Fathers' Rights & Equality Exchange
Ask me about FREE!  FREE files available via anonymous ftp 128.45.1.1; dir /pub
          sex is a misdemeanor - the more I miss, the meaner I get.
Xref: sparky austin.general:3754 rec.autos.vw:7721
From: todd@cleo.abt.com (Todd Nix)
Newsgroups: austin.general,rec.autos.vw
Subject: Looking For Great Austin VW Shop
Date: 23 Dec 92 18:45:59 GMT
Distribution: austin
Organization: Alternative Broadcast Technology

Now that Continental's VW franchise has moved to Maund and
seeing as how my one visit to Maund was one of the worst
automobile related experiences of my life, I'm looking for
a VW shop to take my Corrado to. I take my Alfa Spider to
Austin Alfa Clinic...this guy eats and breathes Alfa Romeo.
I'm looking for the same thing in a VW mechanic: honesty,
reliability, value, as well as getting the job done right.

Well it is Christmas after all. ;}

Can anybody help?

-- 
Todd Nix                                                           todd@abt.com
 Movement1981-1982Power,Corruption,andLiesLowLifeBrotherhoodSubstanceTechnique
Newsgroups: austin.general
From: bei@dogface.austin.tx.us (Bob Izenberg)
Subject: Re: Dumb salespeople (was Custom Sounds (was Re: Car Alarms
Organization: The Fortress of Ultimate Dorkiness
Date: Fri, 01 Jan 1993 18:35:48 GMT

In article <1992Dec31.222353.11028@rpp386> jfh@rpp386.cactus.org (John F. Haugh II) writes:

# We should have pity on those sales people who don't understand that
# some of us look like hell because we're too busy saving money by
# changing our own oil or mowing our own lawns to get dressed up in
# a $1,000 suit before shopping for Christmas presents ...

You can't fool me, John Haugh.  I've seen you in your $1,000 suit, at the head
of a line of stressed out consumers and the obligatory screaming children.  You
flap your patrician gums with the seventeen year old checkout clerk for a half
an hour, discussing the interest rate on your seven hundred charge cards (Bank
of Bratislava offers 2 percent centennial interest, *and* the bank president's
family will fly over and paint your house upon request) with some authority....
Then you buy a pencil.

Bob

P.S.  Happy New Year, all, regardless of what you're wearing!  :-)
-- 
 ==============================================================================
           HOME: bei@dogface.austin.tx.us  WORK: bobi@vswr.sps.mot.com
 ==============================================================================
From: akhil@stokes.ae.utexas.edu (Akhil Vidwans)
Newsgroups: austin.general
Subject: VACANCY IN APARTMENT FROM 01/01/93
Date: 3 Jan 93 19:02:55 GMT
Distribution: austin.general
Organization: CFD Lab, Dept ASE-EM, University of Texas at Austin




Hi,

I have a vacancy in my apartment for one
person and am looking for a roommate.
Following are the particulars regarding the
apartment:

2 BDR/ 2 BATH
Rent : 156.25 per person
Name : La Fiesta
Apartment number : 106
Address : 400 E 30th ( 30th and Speedway behind Crown
                       and Anchor. )
Utilities : all except Electricity paid
Proximity to campus : Very close

RESPOND VIA EMAIL : akhil@cfdlab.ae.utexas.edu
or CALL : 320 0601

Thanks,

Akhil Vidwans

--
%%%%%%%%%%%%%%%%%% Akhil Vidwans (akhil@cfdlab.ae.utexas.edu)

(finger/talk : akhil@stokes.ae.utexas.edu)

-----------------------------------------------------------

	" Remember - the Force will be with you....always."

			- Obi-Wan Kenobi, StarWars

-----------------------------------------------------------
Newsgroups: austin.general
From: lenny@icus.ICUS.COM (Lenny Tropiano)
Subject: Where to celebrate New Years Eve?
Followup-To: poster
Organization: ICUS Software Systems, Austin, Texas
Distribution: austin
Date: Thu, 24 Dec 1992 00:39:06 GMT

I'd like to find out where I can celebrate New Years Eve with my girlfriend,
and another couple, possibly two couples.  We'd like some place where we
can get a nice dinner, romantic celebration, good music, dancing, etc.  
Suits for men and dresses for women are just fine.  I know a few hotels
are having their "bash" -- what do people recommend?  How much is the package?

Thanks,
Email response, I'll summarize in a few days.

-L.
-- 
| Lenny Tropiano           ICUS Software Systems        lenny@icus.ICUS.COM |
|               ...!{cs.utexas.edu,ames,pacbell}!icus!lenny                 |
+-------------- 6905-B Argonne Forest Cove, Austin, TX 78759 ---------------+
Newsgroups: austin.general
From: dewey@sooner.ctci.com (Dewey Coffman)
Subject: ZIP codes in North Austin change.
Followup-To: austin.talk
Summary: Zippity do da day
Organization: CTC, Inc., Austin, TX. U.S. of A. 78757-3109
Distribution: austin
Date: Sun, 3 Jan 1993 15:57:21 GMT

	From the Austin American Statesman 12-31-92
	Zip codes change in North Austin
	5,000 residents, 300 business to be affected

By Enedelai J. Obrego'n
American-Statesman Staff

About 5000 residents and 300 businesses in North Austin will have to
start memorizing new ZIP codes next month.
The US Postal Service is changing ZIP codes in three area effective 
Jan 23.
The area between MoPac Blvd, Burnett Rd, Parmer Lane and Research Blvd
will change to 78758 from 78759.
The area between MoPac, Research and West Anderson Lane will switch to
78757 from 78758
A small area between MoPac, Pinecrest, Shoal Creek and Allandale/Koenig
Lane will change to 78757 from 78731.

...[there is a 18 month grace period to switch over...]
======================================================================
The article goes on to discuss that the reasons for this are so that
the boundaries will follow natural boundaries more closely and so that
residents will be able to go to the closer branch offices to pick up
packages.

	FYI. -dewey
-- 
Dewey Coffman	dewey@ctci.com	All opinions expressed are unrelated to reality.
CTC, Inc.
"If you fail to plan, plan to fail" 
Newsgroups: austin.general
From: lenny@icus.ICUS.COM (Lenny Tropiano)
Subject: DMA (IBM's Dental Alternative), have you used any of these Dentists?
Followup-To: poster
Organization: ICUS Software Systems, Austin, Texas
Distribution: austin
Date: Mon, 28 Dec 1992 18:24:03 GMT

Before I make the switch to either the "Prudential-Austin" or "Dental
Network of America-Austin" for Dental Coverage, has anyone used these
dentists and have been satisfied with their work?

Thanks,
Lenny

Dental Network of America:
	Jeffrey Atherton, DDS (7200 N. Mopac)
	Cecil Fisher, Jr, DDS (3624 N. Hills Dr)
	John Goodman, DDS     (4601 S. Lamar)
	Ray Heckman, DDS      (3427 Bee Cave Rd)
	Hal Moore, DDS        (1600 W. 38th)
	Dr. Mike Nussbaum     (4422 Pack Saddle Pass)
	Wayne Radwanski, DDS  (6801 S. IH35)
	Robert Wootton, DDS   (900 E. 30th St)
	Gary Wright, DDS      (3807 Spicewood Springs)

Prudental:
	Morris Bilbrey, DDS   (12834 Research)
	George Blackburn, DMD (12505 Hymeadow)
	Richard Box, DDS      (711 W. 38th)
	Paul Craven, DDS      (12845 Research)
	William Darilek, DDS  (4407 Manchaca)
	Cecil Fisher, Jr, DDS (3624 N. Hills Dr)
	E.G. Harris, DDS      (7320 N. Mopac)
	Ronald Hudson, DDS    (1221 W. Ben White)
	J.T. McRee, Jr, DDS   (221 W. 6th)
	Helen Ragsdale, DDS   (11615 Angus)
	Robert Roberts, DDS   (5802-A Berkman)
	Gary Joe Wright, DDS  (4807 Spicewood Springs)


-- 
| Lenny Tropiano           ICUS Software Systems        lenny@icus.ICUS.COM |
|               ...!{cs.utexas.edu,ames,pacbell}!icus!lenny                 |
+-------------- 6905-B Argonne Forest Cove, Austin, TX 78759 ---------------+
From: miles@emx.cc.utexas.edu (Miles Abernathy)
Newsgroups: austin.general
Subject: Secret of Science Wisdom Found on NYT page B5
Date: 30 Dec 92 23:22:30 GMT
Organization: Univ. of Texas
X-UserAgent: Nuntius v1.1.1d10
X-XXMessage-ID: <A7678B60CA01B993@slip-x47.ots.utexas.edu>
X-XXDate: Wed, 30 Dec 92 17:22:40 GMT

A good resource for those wanting to get / remain scientifically literate
is Tuesday issues of the New York Times. Starting on page B5, every
Tuesday, is "Science Times." It has about 5 pages of the latest news
about science, computers and technology. One or two of the articles will
appear (usually abridged) in the American-Statesman a few days later
(often on Sunday).

Here are the topics of the Dec. 29 Science Times:
>Big Science Squeezes Small-Scale Researchers (Gravity device finds favor
in Congress but others may suffer)
>Chronic Pain Fells Many Yet Lacks Clear Cause (Under current legal
system, the suggestion of pain may become the real thing)
>Power of Natural Toxins to Kill Pests Wanes Quickly From Overuse
(Discovery casts a cloud over efforts to develop a wider range of
biological controls)
>NASA Will 'Hammer' Probe's Stuck Antenna
>Alien Species Threaten Hawaii's Environment (A tropical paradise's
blissful isolation has become its Achilles' heel)
>U.S. to Buy Russian Plutonium
>Comet Alert Canceled, Thanks to New Data (Little chance is seen of a
collision with Swift-Tuttle in 2126)
>and two computer columns

Anyway, it is lots of information for 75 cents.
= = = = = = = = = = = = = = = = = = = =
  _     Miles Abernathy, N5KOB        =
 | |__  miles@emx.cc.utexas.edu       =
_|    | POB 7580, Austin TX 78713     =
\  * /  University of Texas @ Austin  =
  \/    tel. (512) 471-6521           =
= = = = = = = = = = = = = = = = = = = =