From: johnston@me.udel.edu (Bill Johnston)
Subject: Supra New ROM (ordering info)
Organization: University of Delaware
Date: Mon, 28 Sep 1992 06:40:18 GMT

Maybe this will save somebody a few minutes of long-distance 
connect time.  First time Supra BBS users should try to log in
using their full name as written on their warranty registration;
this saves data entry time when ordering.

Note also that the following doc mentions a forthcoming "Voice"
firmware upgrade that will cost about $70.  This seems more 
likely to be useful than the $20 Caller ID version of the ROM, 
so it might make sense to get the free ROM upgrade now at wait.

Please note that this is NOT being posted on behalf of Supra
or even with their permission.  I always end up wasting a few
$$$ worth of phone time reading BBS instructions ... so here
is at least $2 worth (at v.32bis and my literacy level ;-) ).
_______________________________________________________________________

         WELCOME TO SUPRA's V32/bis FAXMODEM ROM ORDER SYSTEM

Supra has designed this system to be as easy as possible for you to use.
But in order to protect your priviacy, we do have some rules.

1.  You must logon to the bbs with your first, last, city and state as we have 
    it in our database.

2.  You must enter your zip code and serial number in order to see your
    address information.  If we have not entered it correctly, you can
    not see the address information, but you can give us all of the 
    information and we will correct it.

3.  If you are not in our database, or our information is incorrect, you can 
    still order the rom, but you must give us all of your information, 
    including your serial number.

4.  Only one set of rom's per serial number can be ordered.  If you have
    multiple modems, you will have to make multiple orders and provide each 
    serial number.

5.  The database that is on the BBS is a copy of our real database which is
    on our Altos.  As such, any changes that are made to your record on the
    Altos WILL NOT show up on the BBS.  Only new records are moved from the
    Altos to the BBS.


Dear SupraFAXModem Owner,

I would personally like to thank you for recently purchasing a SupraFAXModem 
V.32/ V.32bis.  You have chosen a modem that has quickly become the market 
leader due to its excellent performance, wide range of features, and 
economical price.  In fact, you may have seen some of the SupraFAXModem's 
recent accolades:

    Byte Magazine, Jerry Pournelle, User Column, July '92  
         "Recommended."

    MacWorld Magazine, Tom Negrino, Review w/4 Star Rating, August,1992
         "I strongly recommend the SupraFAXModem V.32bis."

    PC Magazine, John C. Dvorak, Inside Track, September 29, 1992
        "The Supra 14.4 fax modem is the one I've been using recently ... "

    Hot Sellers List,  Merisel (2nd largest U.S. computer distributor), 
    August 1992 #1 Best Selling Modem

You, our customer, have helped make the modem the success it is today.  To 
show our appreciation and to make sure that you have the best performing 
product possible, we are offering you a free upgrade to our latest modem 
firmware.   We have made several enhancements since you purchased your modem 
and this upgrade will bring you to the level of what we are shipping today.  
I strongly encourage you to take advantage of this upgrade because it will 
enhance your modem performance and give you access to many new features.  

Detailed information on the enhancements are provided latter on.

There are two options for upgrading your modem.  Please read each description 
and then make the appropriate selection in our online ordering system.

OPTION #1  - FREE
This will give you the free upgrade to all of our basic enhancements as 
detailed latter on.  Upgrade will be shipped via U.S. Mail within 10 days of 
receipt of your order.

OPTION #2 - $19.95 + $5.00 UPS BLUE Shipping  =  $24.95
         outside US $15.00 US AirMail shipping = $34.95

This will give you all of the basic enhancements and the new Caller ID 
feature ($49.95 retail).  Caller ID  allows your computer to know who's 
calling you before the modem even answers the phone.  In the near future, 
you will find applications that support this feature in many ways.  We have 
included more details and a list of potential applications on the back of 
this letter.  Your order will be shipped within 3 days of receipt via 
UPS Blue Label (2 day) service or US AirMail if outside US. It can be ordered 
using Visa, MasterCard, or COD (there is a $5 COD charge).  Our European 
customers can order the rom from us now, or from Supra Gmbh in Germany in a 
month for a reduced shipping cost.

Again, I encourage you to take advantage of the benefits these upgrades offer.
You should act quickly because the offer expires November 30th.


Sincerely,


John Wiley
President

P.S. Please look for the upcoming Voice firmware upgrade ($69.95) in December.


NOTE:  Supra has sent a notice to all registered owners.  You can order the 
       roms from that notice, you can order them from Supra's BBS, on 
       CompuServe you can type GO SUPRA and download a form to order them
       on CIS, or you can send a letter to us with a copy of the serial
       number on the bottom of the modem.  Please mark the letter 
       ATTN: V32BIS ROM.  You MUST have your modem's serial number to order 
       the roms from Supra's BBS, or CIS. Only 1 set of roms will be sent to 
       each serial number.  

       These are the ONLY options available for requesting the new roms.




-- 
-- Bill Johnston (johnston@me.udel.edu)
-- 38 Chambers Street; Newark, DE 19711; (302)368-1949
Newsgroups: comp.dcom.modems