From: kjr@cs.uta.fi (Kari-Jouko R{ih{)
Newsgroups: sfnet.tiede.tietotekniikka.tohtorix,sfnet.tapahtumat,manse.juoru,comp.human-factors,comp.cog-eng
Subject: advanced course on human-computer interaction
Date: 9 Jan 93 22:34:15 GMT
Reply-To: kjr@cs.uta.fi (Kari-Jouko R{ih{)
Distribution: sfnet
Organization: University of Tampere, Finland
Originator: kjr@cs.uta.fi

A three-day course on human-computer interaction is organized
on February 17-19, 1993 in Tampere Hall. The course has two parts,
both lasting one and a half days:

Usability Engineering for Effective Human-Computer Interaction
by John L. Bennett and Robert Mack, IBM

and

Non-Speech Audio Interfaces
by Bill Gaver, Xerox EuroPARC

The course is sponsored by the Finnish doctoral education program
in computer science, NCS, ICL, and Nokia.

Participation is free for full-time students of Finnish universities
and for employees of Finnish universities. For participants from
the industry or from foreign universities, the participation fee
is 1.500 FIM.

Attendance is limited to 40 participants. Please register by sending
mail to me at an address given below; participants are accepted in
registration order.

e-mail (preferred): kjr@cs.uta.fi

snail-mail: Kari-Jouko Raiha
	    University of Tampere
	    Department of Computer Science
	    PL 607
	    33101 Tampere

phone: 931-156952, fax: 931-156070

Finnish doctoral students in computer science can apply for support
for travel costs.

Descriptions of the two parts of the course, biographies of
the instructors, and a list of some recent publications
by the instructors follow.

******************************************************************

Usability Engineering for Effective Human-Computer Interaction
--------------------------------------------------------------

by John L. Bennett and Robert Mack

Good interactive software simultaneously provides powerful
functionality and is easy to use.  In the case of interactive systems,
development cost is not solely measured by explicit expense.  A valid
calculation must include consideration of lost opportunity if the
system fails to satisfy the customer.  This course offers a proven
process for carrying out the kind of iterative, user-oriented design
needed for building useful and usable software.  The course is
intended for technical people working in all aspects of design and
development of interactive software.

The course is organized to provide a combination of lectures, brief
design exercises, and participant interaction with instructors to
focus on synthesis and practical experience.  The course will focus on
understanding user requirements, setting development objectives,
designing to meet objectives, and assessing how well design meets
objectives using walkthroughs and practical end user evaluation
methods.  The instructors will work together with participants to help
integrate design concepts and processes through learning and
practicing (within the constraints of a one-and-one-half day course)
an innovative approach to design.


Non-Speech Audio Interfaces
---------------------------

by Bill Gaver

1. Introduction
   Why use sound in interfaces?
   Appropriate methodologies

2. Introduction to sound and hearing
   Acoustics
   Psychoacoustics

3. Audio interfaces 1:  Sonifying data
   Using sound to explore complex data sets
   Case studies

4. Audio interfaces 2:  Musical messages
   Using musical motives to convey information
   Case studies

5. Auditory event perception
   Perceptible dimensions of events
   Acoustic information for events

6. Audio interfaces 3:  Auditory icons
   Using everyday sounds to convey information
   Case studies

7. Practicalities
   Software and hardware
   Design heuristics


******************************************************************

Biographies:

ROBERT MACK is currently a Research Staff Member at the IBM Thomas
Watson Research Center in New York.  He manages a group called
Usability Engineering Technology in the Computer Science Department.
Robert's research interests have focussed on advanced user interface
technologies, and development of methods for supporting usability
engineering.  Many of these research interests have been pursued in
the context of working with IBM Development groups, and as a member
(and manager of a group within) the IBM User Interface Institute
(between 1985 and 1992).  Advanced interface technologies include
techniques based on touch and speech recognition, IBM's Common User
Access graphical user interface guidelines, and most recently
interface techniques for multimedia information management.  Usability
engineering methods include qualitative user interface methods, such
as thinking aloud, performance benchmarking and usability inspection
methods.  Robert has taught courses on usability engineering and user
interface design within IBM for a number of years.  He has been
actively involved in the external HCI research community.  His most
recent activity was organizing a workshop on usability inspection
methods with Jakob Nielsen at last year's CHI'92 Conference on
Computer-Human Interaction.  Robert received his PhD in Cognitive and
Experimental Psychology from The University of Michigan in 1981, and
he joined IBM Research that same year.

JOHN BENNETT recently retired as a member of the Computer Science
Department at the IBM Almaden Research Center, San Jose, in order to
do independent consulting.  Within IBM he served as an IBM Research
Staff Member, project leader, manager, and consultant to development
divisions across managerial levels within the organization.  In 1989
he received a Research Division Outstanding Innovation Award for
"developing a novel, effective approach to the engineering of system
usability and showing how to incorporate the ideas into the IBM
product development framework."  During the past 5 years he has
consulted regularly within IBM on the integration of measurable,
testable usability objectives into the system development cycle.  At
several ACM SIGCHI annual conferences he has taught (with people from
Digital Equipment Corporation) tutorials on "Usability Engineering"
and on "Contextual Inquiry" methods.  He has recently been developing
more specific methods for incorporating a user-needs perspective into
system design meetings throughout the development cycle.  He served as
a mentor for student groups for two years in the Stanford course CS247
"Human Computer Interaction" taught by Terry Winograd.  In July 1992
he taught a three-day intensive course "Designing for Effective
Human-Computer Interaction" with Brad Hartfield at the University of
California at Santa Cruz Summer Institute.  He received a BS in
Engineering Science from Stanford in 1959 and a MS in Electrical
Engineering from MIT in 1961.

BILL GAVER is a research scientist at Rank Xerox Cambridge EuroPARC.
His interests center on the ecological approach to perception and
action and its implications for system design.  He has developed a
novel approach to auditory perception and applied this perspective in
the form of auditory icons.  An example of this work is the
SonicFinder, an auditory interface that he developed while working for
Apple Computer.  He has also applied the ecological approach to
understanding and designing media space technologies.  He is currently
working part-time as a visiting lecturer at the Delft University of
Technology.

******************************************************************

Some recent publications:

Robert L. Mack, Clayton H. Lewis and John M. Carroll, Learning to Use
Word Processors: Problems and Prospects. In Human-Computer Interaction,
J. Preece (ed.), Prentice Hall, 1990, 185-204.

Linda Tetzlaff and Robert L. Mack, Discussion: Perspectives on
Methodology in HCI Research and Practice. In Designing Interaction:
Psychology at the Human-Computer Interface, John M. Carroll (ed.),
Cambridge University Press, 1991, 286-314.

Robert Mack and Frank Montaniz, A Comparison of Touch and Mouse
Interaction Techniques for a Graphical Windowing Software Environment.
In Proceedings of the Human Factors Society 35th Annual Meeting,
1991, 286-289.

Christine V. Bullen and John L. Bennett, Learning from User Experience
with Groupware. In Proceedings of ACM CSCW'90 Conference on
Computer-Supported Cooperative Work, 1990, 291-302.

John Karat and John L. Bennett, Working within the Design Process:
Supporting Effective and Efficient Design. In Designing Interaction:
Psychology at the Human-Computer Interface, John M. Carroll (ed.),
Cambridge University Press, 1991, 269-285.

John Karat and John L. Bennett, Using Scenarios in Design Meetings -
a Case Study Example. In Taking Software Design Seriously, John
Karat (ed.), Academic Press, 1991, 63-94.

William W. Gaver, The Sonic Finder: An Interface that Uses
Auditory Icons. Human-Computer Interaction 4, 1 (1989), 67-94.

S. Joy Mountford and William W. Gaver, Talking and Listening
to Computers. In The Art of Human-Computer Interface Design,
Brenda Laurel (ed.), Addison-Wesley, 1990, 319-334.

William W. Gaver, Technology Affordances. In Proceedings of ACM
CHI'91 Conference on Human Factors in Computing Systems, 1991, 79-84.
******************************************************************
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