From: paulg@smokey.SanDiego.NCR.COM (Paul Gladden)
Subject: UNIX SYS ADM; Customer Service; Systems Analyst / Engineer
Reply-To: paulg@smokey.SanDiego.NCR.COM (Paul Gladden)
Organization: NCR Corporation, Rancho Bernardo
Distribution: usa
Date: Fri, 21 Aug 1992 03:20:12 GMT

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                                 Nicholas R. Larsen
                                39619 Knoll Ridge Dr.
                                 Temecula, CA. 92591
                                   (714) 677-9486
        _____________________________________________________________________
        
        EXPERIENCE SUMMARY:
        
                        Over thirteen years  of experience  and  training  in 
                        computer and computer related areas, including system 
                        administration, component reliability, hardware  main-
                        tenance, and hardware reliability.
        
        PROFICIENCY:    HARDWARE  - HP/Apollo Workstations DN 300, 400,
                                    460, 550, 660, 3000, 3010, 3500, 3550, 
                                    4000, 4500.  9300, 9400, 9700 series.   
                                    Sun Workstations: Sparc 1 and Sparc 2
                                    Dec Workstations: 5000 series
                                    NCR 8000/9000 series computers 
                                    TOWER 32,800/850, CDC peripherals 
                                    PC/XT/AT personal computers
                                    Apollo Token Ring and Ethernet Network
                                    HP Plotters and Graphic Scanners
                        OPERATING 
                        SYSTEMS   - UNIX (HP-UX; SUN; Interactive), AEGIS,  
                                    DOS 5.0, VRX/E, JCL, CP/M 80/86 
        
                        SOFTWARE  - "C", PASCAL, BASIC, WORDSTAR, SHELL 
                                    SCRIPT, ASSEMBLER, FORTRAN, Xwindows (VUE, 
                                    Openlook, MOTIF, Xterm)
        
        EXPERIENCE:
        8/91 - Present ISICAD, Inc. Anaheim, California
                        Unix System Support Engineer: Responsible  for  front 
                        line customer contact in resolving difficulties  with 
                        unix  operating  system and  employer's  CAD  product 
                        line.  Designed specialized script files to assist in 
                        user  system administration.  Resolved Ethernet  net-
                        work communication problems involving TCP/IP and  OSI 
                        protocols.
        
                            Maintained  all aspects of hardware  requirements 
                            for  support group. Drafted field  documents  for 
                            product  improvement and  reliability.  Performed 
                            hardware  integration of HP peripherals with  CAD 
                            software.  This  resulted  in  increased   system 
                            performance and customer satisfaction.
        
                            Instructed  seminar, drafted reference  materials 
                            and  course outline for self-maintenance  program 
                            on new custom graphic workstation.  This provided 
                            a  greater knowledge base for employer's  support 
                            staff as well as customers.






        7/90 - 7/91  Auto-trol Technology Corporation,
                                             Irvine, California
        
                        Field Service Specialist: Responsible for all aspects 
                        of customer support, which included preventive  main-
                        tenance, expansion of existing systems, and installa-
                        tion of advanced computer systems.   Gained extensive 
                        knowledge of system administration responsibilities.
                            
                            Engineered  solutions for system integration  and 
                            system   administration  as  well  as  routine 
                            maintenance.  This resulted in improved perfor-
                            mance and reliability leading to greater customer 
                            satisfaction.
        
                            Team  member  in implementation of  new  scanning 
                            system, system upgrades, and HP/Apollo SR 10.3 OS 
                            for multiple government sites.  Provided  Techni-
                            cal   expertise  for  coordinated   installations 
                            performed throughout the nation.
        
        
        6/79 - 4/90     NCR Corporation, San Diego, California
        
                        Senior Computer Technician. Responsible for the fault
                        isolation, repair, and modification of developmental/ 
                        production computer systems.  Duties included repair-
                        ing  of  computers, SCSI disk drives,  magnetic  tape 
                        drives, terminals, and personal computers. Maintained 
                        documentation and records on equipment status, repair 
                        manuals, and spare part inventories. 
        
                            Supported   the marketing team by  designing  and 
                            constructing  a   hardware modification  for  the  
                            mainframe  demonstration system, allowing a  four 
                            hour major system conversion to be  completed  in 
                            five  minutes.  Received  a  Commitment to Excel-
                            lence Award for this accomplishment.
        
        
        EDUCATION:      B.S., Electrical Engineering Technology,
                         United States International University,
                         June, 1988
        
                        A.S., Industrial Electronics Technology,
                         Ferris State College
                         May, 1979
                       
        REFERENCES:     Available upon request.



Paul Gladden                   Network Computing Resources of AT&T
paulg@smokey.sandiego.ncr.com  16650 West Bernardo Drive
UNIX Development               San Diego, Ca. 92127
(619) 485-2716                 #include <std/disclaimer.h>
Newsgroups: misc.jobs.resumes