From: thecure@ee.mu.OZ.AU (the cure)
Newsgroups: comp.sys.amiga.advocacy,alt.flame,aus.computers,comp.sys.amiga.unix
Subject: Sick to the back teeth with UNIX and C=
Date: 22 Aug 92 08:33:42 GMT
Organization: Electronic and Electrical Engineering - University of Melbourne

(This document turned out longer than I expected. It in no way reflects the
opinion of my employer, nor my dept. associated with the usenet feed)

I have to deal with commodore every day of my life ( I am in sales ) - and
even I can't get what I want. Lemme describe the events.

- Day 1 
	(Ring commodore)
	"Hello can I speak to someone about unix for the amiga?"
		"Sure, I'll put you through"
	"Hello can I speak to you about unix?"
		"Yes"
	"Is it available in Australia? What is the price?"
		"We have a few versions  (rambles on) , I can't give you a price though"
	"Why not?"
		"I can put you through to sales, they can"
	"Hello sales? How much in amiga unix?"
		"we don't sell that here."
	"I just spoke to [blah] and was told you do."
		"hang on. [click] Um, yes, I'll have to get back to you."
	"Can you fax some information to me?"
		"Sure"
	"Bye"

- Day 2
	(Ring Commodore)
	"hello can I speak to [blah]. A fax was going to be sent"
		"hang on [click"
	"hello , is that fax ready to be sent?"
		"I'm getting the technicians to put together a sheet"
	"Do you have prices?"
		"not as yet, blah blah"

- Day 3/4/5/6/7/8/9/10
	(Ring Commodore)
	"Can I speak to [blah] about a fax he's promised"
		"yeah yeah, idiots, ... blah blah.. will do.. blah blah"

- Day _11_
	(COMMODORE RINGS ME)
		"Have you been hasslign [blah] about unix?"
	"Yepo, I've been waiting almost 2 weeks for a price."
		"Well you see, we aren't releasing 2.04 unix in australia"
	"why not?"
		"We believe it's too buggy"
	"I know, that's why I want 2.1"
		"Ahh sir, you're thinking about the unreleased workbench upgrade"
	"No I'm not. I know about that, _and_ the unix ver 2.1"
		"hang on. [click] Apparently you're right."
	"Can I get it?"
		"We'd have to download the s/ware, which would take a while"
	"how much, how would I get it?"
		"I have no idea, we'd have to wait and see"
	"Gee, what do I tell me customers that are waiting for it."
		"Explain australia isn't releasing unix here, and they're
		 more likely to have better luck goign through germany or america"
	"What about the 2322 serial card? (A customer wanted one)"
		"Same again, we'd have to order it in from the states, which
	 	 would take about 2-3 months"
	"Gosh, thanks for that. Can you _please_ fax the information to me
	 regarding exactly what unix 2.04 has"
		"We'll get someone to put something together"
	"You've been putting it together for a while now"
		"We're waiting on america to fax us the information"

-Day 12..24 (nothing)

-Day 25
	(Ring Commodore)
	"Do you have the fax for me?"
		"Umm, he left the company, and I'll have to get someone else to 
		 get onto it."
	-CLICK-


** THIS is really what is bugging me. I _have_ to deal with commodore to
make a living, yet I am treated like absolute crap. Admitadly I am not
the buyer for the store I work for (largest department store in the
southern hemisphere) , but I am still responsible for the amiga section.
(It don't say "Amiga support" on my business card for nothing.)

We are continually promised to be called back from them, never to receive
calls. We are continually promised stock, only to find they never have it
in the country, and are waiting on overseas delivery. I am of the opinion
that Commodore Australia are simply a receiving bay for overseas manfacturers.

When k2.04 came out, we got a VERY limited amount of the kits, and had to wait
3-4 months before new stock was available.

I found out today that they are out of 2000HD's and won't have any for another
month.

Commodore, if you want to actually start makeing a decent profit by selling
equipment, try actually having equipment in the dealers hands to sell.

We (in the store) continually are amazed at your pricing policy.

IN one state, cost prices (a while ago) for a 2000 was $x
IN our state, the cost prices were $x+$700

It was cheaper for us to buy from our offiliated stores in that state
and have them trucked to us. Yet we are the same company.

We now market the 600's. I've just discovered the cost price at
a competition store is $149 less than our cost price. We have a
comptetive pricing policy, so we lower our prices.

Pleaes commodore, at least let the dealer make a living so we can
go on selling your products.

I post this (lengthy now I realise) commodore flame because I am 
truely upset at the way dealers are trated in general in australia.
Believe it or not, you wont make much money without us. The only
way I _ever_ here about new development is via c.s.a.a , and
who am I to believe half the time?

I am upset that I am unable to buy (personally, I want it) AMIX 2.1
in australia, and will now have to start enquiring about it elsewhere.


** CAN ANYONE SUGGEST SOMEONE THAT HAS AMIX 2.1 IN STOCK AND THEIR PRICE **

Thanks peoples.

(permission is granted to reproduce this document in whole or in part
 and to make comments where so desired.)
 
	



                            Always question authority.
Newsgroups: comp.sys.amiga.advocacy