Priority:     normal
X-Mailer:     Pegasus Mail v2.3 (R4).
Newsgroups: bit.listserv.novell
Date:         Thu, 24 Dec 1992 11:24:03 EDT
Reply-To:     Novell LAN Interest Group <NOVELL@SUVM.BITNET>
From:         Scott Baker <BAKER_S@PRECORDS.PERS.NYU.EDU>
Subject:      Re: Maynard let us down, big time! Ouch!

    Thanks for the info.  I'm not sure what tape system I'll get
should we get ever get the money for another server, Netware 3.11
etc.  The Gateway upgrade was mailed Monday.
    I know you'll be swamped when you get back, but let me know when
you can begin finishing the gateway for CDVFS01.  Some people in
Payroll and Sponsored Research need access to the MF and I don't feel
the Personnel gateway is solid enough to handle additional users.

->Date:          Wed, 23 Dec 1992 14:40:30 CST
->Reply-to:      Novell LAN Interest Group <NOVELL%SUVM.bitnet@UCCVM.NYU.EDU>
->From:          mcginnis@KUHUB.CC.UKANS.EDU
->Subject:       Maynard let us down, big time! Ouch!
->To:            Multiple recipients of list NOVELL
 <NOVELL%SUVM.bitnet@UCCVM.NYU.EDU>

->Scott
->      I came across this wrather disturbing note that I pass on to you
->FYI.
->
->Joe
->----------------------------Original message----------------------------
->Warning to those of you using Maynard MaynStream software!
->We were using MaynStream version 3.1 engineering release 0.45.
->
->We found out the hard way that our MaynStream software was not
->backing up all of our NetWare v. 3.11 files.  It was getting
->about 99% of them and we have no evidence that any of them
->were corrupted by backup/restore... it was just missing some
->files and in some cases, whole directories.
->
->Maynard has acknowledged that their software had some bugs:
->
->-If the software encountered an illegal directory entry like a
-> filename with a space in it the software would interpret that
-> as being the end of that directory and the softare would hop
-> back up the directory tree and continue on with the backup...
-> skipping any files or directories after the illegal entry.
->
->-Also, the software would (in incremental backups) sometimes
-> (turned out to be quite common in our case) incorrectly read the
-> archive bit on files and would thus skip files that should have
-> been backed up.
->
->-Currently they have been unable to explain why all but one of
-> our print queue directories failed to be restored (a relatively
-> small problem) or why all of our user disk quota information was
-> lost (a slightly larger problem).
->
->Since they haven't been able to offer explanations for all of the
->irregularities we have found from analyzing all of our backups
->I am not even slightly convinced that they have a reliable backup
->system.
->
->The current revision of MaynStream version 3.1 is engineering
->release 1.14.  You can see what revision you're running by entering
->the TMENU utility, selecting the Configuration option and then
->selecting the Notices option (I think I have those option names
->right).
->
->Maynard was very open about acknowledging the software bugs and
->was very prompt in sending us the updated software (at no charge)
->but unfortunately that doesn't replace the missing files or the
->many hours of lost work.
->
->Maynard says they do not offer software maintenance whereby users
->could be notified of software bugs or automatically receive software
->updates (indeed the idea seemed alien to the people I spoke with).
->
->Good luck and happy holidays.
->
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU