From: heyman@sumex-aim.Stanford.EDU (Jay Heyman)
Newsgroups: ba.jobs.offered
Subject: Computer Network Assistant II
Date: 9 Nov 92 22:05:15 GMT
Reply-To: karen_dickinson@ucsfdgim.ucsf.edu
Distribution: ba
Organization: Stanford University School of Medicine
NNTP-Posting-Host: ssrg-ipc-1.stanford.edu
Originator: heyman@ssrg-ipc-1.Stanford.EDU


Posted for a friend.  Reply to address below.

*************************************************************
                    COMPUTER NETWORK ASSISTANT II

               UNIVERSITY OF CALIFORNIA-SAN FRANCISCO
                           JOB NO.:  E-97125

SUMMARY OF JOB DUTIES & RESPONSIBILITIES

The incumbent will provide computer support to the Division 
of General Internal Medicine and  the administrative offices 
of the Department of Medicine, including network 
administration,  technical support, problem identification 
and resolution, and software instruction.  The  incumbent 
will perform or coordinate hardware repair, software 
installation, system  administration, and network maintenance 
functions as necessary.  Specific responsibilities  include: 

Maintain Macintosh-based LAN, including routine 
administrative functions and trouble- shooting of problems 
involving hardware, software, and network connectivity. 

Provide instruction in use of LAN resources, Internet 
resources, e-mail, and major  software packages to faculty 
and staff.  Maintain library of computer support materials. 

Maintain records and documentation, including detailed 
inventory, regarding all hardware  and software.  Recommend 
hardware and software purchases as necessary.  Prepare  
purchase orders of all hardware and software, including 
upgrades. 

Perform, or coordinate with outside repair facilities, 
hardware repairs of Macintoshes,  laptops, and other PC's. 

SKILLS, KNOWLEDGE & ABILITIES NECESSARY TO PERFORM JOB

Good communication skills (both oral and written).  Extensive 
experience in Macintosh and  MS-DOS environment.  Knowledge 
and experience in local-area and wide-area networking.   
Detailed knowledge of major software packages including 
electronic mail (CE Software's  Quickmail, Cayman 
Gaitormail), word processing (Microsoft Word), spreadsheet  
(Microsoft Excel), presentation software (Aldus Persuasion, 
Microsoft Powerpoint),  database (Claris Filemaker Pro, 
relational databases), and communication programs  (Software 
Ventures Microphone II, TCP/IP software).  Experience with 
bibliographic  searching.   Ability to work independently 
required.  This position involves limited  supervision.  The 
incumbent is responsible for identifying and resolving 
problems with a  minimum of direction. 

EDUCATION AND EXPERIENCE

High school graduation and three years of computer-related 
clerical or administrative  experience.  Computer science 
education or extensive experience in providing technical  
support required. 

SEND RESUME TO:	Karen Dickinson, MSO III
	                Division of General Internal Medicine
	                400 Parnassus Avenue, Box 0320
	                University of California
	                San Francisco, CA  94143-0320

	               karen_dickinson@ucsfdgim.ucsf.edu

The University of California, San Francisco, is an equal 
opportunity/affirmative action  employer.  MFVH 
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