From: landen@cvx.eur.nl (Peter van der Landen)
Subject: Borland (not so) International (Was: Re: A bit about BP7)
Organization: Erasmus University Rotterdam
Date: Fri, 13 Nov 1992 10:57:06 GMT

In article <1992Nov12.123026.2642@rtf.bt.co.uk> traub@rtf.bt.co.uk (Michael Traub) writes:
>Path: l-gw.eur.nl!hob-rgw.eur.nl!mailgate.eur.nl!eur.nl!sun4nl!mcsun!uknet!axion!rtf.bt.co.uk!traub
>From: traub@rtf.bt.co.uk (Michael Traub)
>Newsgroups: comp.lang.pascal
>Subject: Re: A bit about BP7
>Message-ID: <1992Nov12.123026.2642@rtf.bt.co.uk>
>Date: 12 Nov 92 12:30:26 GMT
>References: <1dldbsINN834@iraul1.ira.uka.de> <1992Nov9.133118.12708@ncsu.edu> <1992Nov11.012258.27466@borland.com>
>Organization: BT Customer Systems, Brighton, UK
>Lines: 22
>In article <1992Nov11.012258.27466@borland.com> chard@borland.com (Richard Nelson) writes:
>>
>>I'll play Mr. Authority Figure for a moment, at least.  :-)  TP7 is
>>basically a straight upgrade to TP6, meaning it doesn't have all the
>>extra goodies.  TP Pro no longer exists, being superceded by BP7.
>
>If  TP  Pro  is  being  superseded  by  BP7  why  does it cost 99 pounds to
>upgrade  to  BP7  from TP Pro *or* 99 pounds to upgrade from just plain TP?
>Shouldn't  it  cost  less to upgrade from the professional version? More to
>the  point  I  was told it costs 99 pounds to upgrade from any of TP,TP Pro
>or  TPW.  Since  I  have both TPW and TP Pro I asked what the upgrade price
>would then be. I was still told 99 pounds!!!!
>
>I  assume  BP7  is nothing more than an amalgamation of TP Pro and TPW with
>bug fixes and a few new goodies thrown in so why the large upgrade price?
>
>
>
>
>-- 
>Michael Traub
>BT Customer Systems, Brighton Systems Centre. traub@btcs.bt.co.uk

I'm pissed off about the upgrade policy as well.

The document Richard Nelson made available over the InterNet mentions an 
upgrade price of $149. When I contacted the local branch of BI I was told 
the upgrade price from TP PRO 6.0 was $225 (plus 17.5% tax). This is 50 % 
more than US Borland customers have to pay. 

We have been using Borland's Pascal since version 2.0 and we never had any 
complaints about upgrades then. We would just call Borland in the US and 
order an update with a credit card, and we got it in a week or so.

Since Borland got big and arrogant (I'm talking version 5.0) they refuse to 
accept orders from outside the US, you have to order from your local branch. 
I also contacted the Scandinavian Borland branch to see if their prices were 
high as well and was told the price was $330 if I ordered it there!

When I ordered TP PRO version 6.0 it took my local dealer 2 months to 
process my order, I hope the 7.0 upgrade will not take so long.

If, in future, Borland personell post messages about upgrade prices I think 
they should add the international prices as well.

I think this is a bad way to deal with your customers.

What do you think, mr. Authority Figure?

Peter van der Landen

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