From: dseeman@novell.com (Daniel Seeman)
Subject: Re: *** WARNING *** Novell + QuickTime = Disaster
Organization: Novell Inc., San Jose, Califonia
Date: Mon, 21 Dec 1992 18:55:54 GMT

In article <1992Dec21.013555.22417@massey.ac.nz> news@massey.ac.nz (USENET News System) writes:
>From article <17DEC199207544044@jane.uh.edu>, by englhq@jane.uh.edu (Franklet, Duane L.):
>>>In article <60sis-b@massey.ac.nz> N.Perry@massey.ac.nz writes:
>>>>
>>>>Just in case this is unknown:
>>>>
>>>>WARNING: DO NOT place ANY QuickTime movie files on Novell file servers
>>>>to which you have references, EVEN if you move the
>>>>documents/applications containing the references. This problem has
>>>>been confirmed using the ScrapBook as well as my own software.
>>>>
>> This made me curious, so I copied a movie over to the file server. It
>> played fine. So I inserted it into a WordPerfect document. It played fine.
>> I then copied the document to a new folder on the server, thinking this
>> would surely mess up the path to the movie. Nope, it still played. I
>> then left the movie on the server and copied the document to my hard 
>> drive. The movie still plays. And so on.
>> 
>> Where's the problem?
>> 
>> Wouldn't it be a little more sensible to say, you can't use Wild Magic,
>> or whatever it is that gives you trouble, than to make a blanket statement
>> about all uses of QuickTime?
>> 
>> ____________________
>> Duane Franklet
>> englhq@jetson.uh.edu
>
>Try the combination: insert movie into WordPerfect document, move MOVIE (and
>WP doc if you like) onto Novell file-server. Now attempt to play it... The
>problem is that moving the movie DATA onto Novell has destroyed the link
>to it embedded in the WP doc. We have yet to confirm why the problem
>occurs but the suspect is Novell's rounding of time-stamps to even seconds
>(maybe there's enough odd in the DOS world already without including
>odd seconds :-) :-)). It is not to do with storing hard-coded pathnames as
>suggested my one of Novell's postings. As to Novell's suggested "work around"
>of altering the timestamp embedded in the document using ResEdit... well as
>a hardened hacker I might be able to do this, but an average (= normal :-))
>user?
>
Hi,

If using RESEDIT is not easy enough, maybe you should try asking the application
maker to use consistant time stamps.  My guess is that it will take a bit longer
for the company to make those changes rather than for you to do the work your-
self.  Also, once you have found which resources to change, the fix is REALLY
EASY.  If/when you find the "fix" just send out detailed instructions.  And if
your users do not have expertise to follow cookbook instructions, do the work
for them.  Typically, these fixes (once you isolate the problem) take about 2
minutes to implement.

In the world of cross-platform connectivity, there are LOTS of considerations to
be made.  And, many of these considerations are not obvious, but are still
important (time stamps fit in this catagory).  Please be aware that your job as
an administrator is to keep technology working for you, not against you.  You
will always find areas of conflict (or have you not noticed the more obvious
differences between the Macintosh and the Intel based PC?).  Your job is to
get passed these conflicts before your users see them, not to deride companies
who have not used your particular application/configuration.  Administrators 
have a certain responsibility to "just make it work," rather than to flame
companies' employees that give you honest solution suggestions.

I will get off of my "soap box" now...

Think Peace...

Dan Seeman
Novell
Walnut Creek,Ca.

ps.  QT is being successfully used at MANY other sites.  Have you tried Director
(by MacroMedia)?  Or better yet, maybe you could get a company to demonstrate
how well their QT application works with NW4MAC.  I am sure they would be happy
to oblige you...

>Apologies for the confusion over this problem, I thought I'd been explict
>enough in the original post but obviously not. As a major use of QT is
>pasting movies into documents I still see this as a MAJOR problem with
>Novell. We still don't know if it effects other applications.
>
>Nigel
>-- 
>---
>Dr Nigel Perry                    Email: N.Perry@massey.ac.nz
>Department of Computer Science    Tel: +64 6 356 9099 ext 8900
>Massey University                 Fax: +64 6 350 5611
>Palmerston North
>New Zealand


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