From: bcoleman@hayes.com (Bill Coleman)
Newsgroups: comp.sys.mac.comm
Subject: Re: MacIntercomm Screwed Over, anybody else?
Date: 2 Jan 93 12:07:19 EDT
Organization: Hayes Microcomputer Products, Norcross, GA

In article <1992Dec31.134136.1@vax1.umkc.edu>, bfoulk@vax1.umkc.edu writes:
> I just received my next day delievery of MacIntercomm from Mac'sPlace.  From
> the description in the ad, the MacIntercomm I was ordering was suppose to have
> a legendary "powerful scripting" w/the package I ordered.  That it not what I
> received.  I got version 1.0 w/a bastardly little readme saying that I only
> received version 1.0 of MacIntercomm and I had to send in my registration card
> to get version 1.1 (w/scripting).  It was my understanding that version 1.1 had
> already been released and that exactly why I waited to order several monthes
> after the first version had been released.  The little note inside the box
> implies that the 1.1 version had been released in August.  Has this been
> released or not?!

No, it hasn't.

It has taken Mercury a bit longer to develop and debug scripting than they
originally scheduled. 

I'd look for scripting stuff at or after MacWord San Francisco, Jan 6-9.

Perhaps you misinterpreted the ad, MI scripting is "lengendary" only in the
fact that it is the stuff of legends -- mostly myth and no substance.
( a big <grin> here for the humour impaired )

> Nothing could have pissed me off more than to already paid my 80 bucks for a
> program w/o scripting--the only reason that finally made me decide to order it. 

Well, vote with your wallet. Return it and buy something else.

> I suggest that Mac'sPlace redo their damn ad to make it plain and
> obvious that 1.0 is being shipped and you have to send out a registration card
> to get the new version.

I'm sure that Mercury paid for the ad in question. I'm sure that they felt that
the product would ship out long before the ad was published. Given the long
lead times on catalog ads, obvious this ad was printed several weeks ago, before
Mercury realised they couldn't deliver. At that point, there was no way to
change the ad.

> Mercury's policy of upgrading is pure bullshit.  I bought the damn program and
> had it shipped over night just to get the 1.0 version (useless as it may be)
> the damn registration card to send in.  What service, eh?  Then I made a long 
> distance call to Mercury system to get a damn answering machine.  Wow!  There
> is a little more money I've wasted nicely.  Well, its good to complain,
> I thank you for reading my bitching.  Has anybody else had this same problem or
> am I the only one that pissed off over this?  Is the 1.1 version really
> released?  If not, I'm going to package up this damn box and send it back to
> Mac'sPlace.

If you are really this hacked off, that's probably the right thing.

I hope you find some communications software more appropriate to your needs.

-- 
Bill Coleman, AA4LR                ! CIS: 76067,2327    AppleLink: D1958
Principal Software Engineer        ! Packet Radio: AA4LR @ W4QO
Hayes Microcomputer Products, Inc. ! UUCP: uunet!hayes!bcoleman
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Disclaimer: "My employer doesn't pay me to have opinions."
Quote: "The same light shines on vineyards that makes deserts." -Steve Hackett.