From: kolstad@BSDI.COM (Rob Kolstad)
Newsgroups: comp.unix.admin
Subject: 1992 Syadmin Time Expenditure Survey
Date: 11 Nov 1992 23:30:43 -0500
Organization: Berkeley Software Design
Distribution: comp
NNTP-Posting-Host: bsdi.com
Keywords: Time expenditure, survey

I distributed another version of the time expenditure survey at LISA VI
this year.  I'm posting it here so that people who didn't attend can
contribute their data if they wish.  I currently have about 200 completed
surveys and wish I had about 500.

The survey takes half an hour (or so) to complete (lots of stuff here).
Any data would be appreciated.  Use your favorite text editor to change
the ____'s to the numbers required.  Please use hours & tenths.

I'll post the results (my interpretations) and the raw data, once I get
everything typed in and correlated.

Thank you!

RK

--------------------------------------------------------------------------------

          1992 System Administration Time Expenditure Survey
           Please return to Rob Kolstad (kolstad@bsdi.com)

Please estimate the average number of hours per week that you spend on the
tasks below (please record hours or hours and tenths).  Be sure to add (at
the end) items on which you spend time but that this survey overlooks.

Note that if you spend 1 week per year at conferences, that's just under 1
hour per week, on average.

S/W:
____a Install/Configure Application S/W
____b User assistance: Application S/W
____c Install/Configure System S/W
____d DB maintenance
____e User assistance: System S/W
____f Testing:  S/W
____g Sendmail & other mailer problems
____h BIND & Name maintenance
____i Passwd file/YP/NIS maint.
____j News system maintenance
____k UUCP maintenance
____l S/W Development

Network H/W:
____m Install/Configure Net H/W
____n Troubleshoot/Repair Net H/W
____o User Assistance:  Net H/W
____p Testing:  Net H/W

Non-Network H/W:
____r Printer install & maintenance
____s Install/Configure Non-net H/W
____t Troubleshoot/Repair Non-net H/W
____u User Assistance:  Non-net H/W
____v Testing:  Non-net H/W

Users:
____w Dealing with Users (questions, quick fixes)
____x Training

____y Backups
____z Recovers
____a Disk/storage management
____b FTP'ing files

Technical Ongoing:
____c Writing Documentation
____d Reading & Writing E-Mail
____e System & Network Monitoring
____f Performance management
____g Ordering stuff
____h Reading books/trade mags/technical lit.
____i Writing books/trade mags/technical lit.
____j Conference Travel
____k Other Personal Growth
____l Planning for the future
____m Policy issues (write, implement, police)
____n Proposal writing
____o Reading/writing net-news
____p Attending to Security issues

Less Technical Ongoing:
____q Dealing with Vendors (& Prod. Evaluation)
____r Demonstrations
____s Management of subordinates
____t Management by superiors
____u Attending Meetings
____v Public Relations
____w Corporate Travel

____x Miscellaneous

Other things:
____  ____________________
____  ____________________
____  ____________________
____  ____________________
____  ____________________
____  ____________________
____  ____________________

For the section below:  ``At your site'' means in your immediate purvey.
Please use a consistent definition of ``your site'' throughout the
answers.

How many full-time administrators are at your site? a _______

How many full-time-equivalent users are at your site? b ______
[A 2 hour per day user is 0.25 full-time-equivalent users]

How many servers/mainframes are at your site? c ______

How many dataless workstations are at your site? d ______

How many diskless workstations are at your site? e ______

How many data-ful workstations are at your site? f ______

How many X terminals are at your site? g _____

How many PC's are at your site? h ______

How many MAC's are at your site? i ______

How many total GB's of disk are on your servers? j ______

How many total GB's of disk are on your workstations/PCs/MACs? k ______

-- 
         /\      Rob Kolstad           Berkeley Software Design, Inc. 
      /\/  \     kolstad@bsdi.com      7759 Delmonico Drive
     / /    \    719-593-9445          Colorado Springs, CO  80919