From: karin@zach.fit.edu (Karin Nicholson)
Newsgroups: vmsnet.networks.desktop.pathworks
Subject: LaserWriter print problems!!!
Date: 19 Nov 92 20:29:42 GMT
Followup-To: vmsnet.networks.desktop.pathworks
Organization: Florida Institute of Technology, Melbourne USA

Hi fellow Pathwork users,

I've run into a problem with Pathworks for VMS (Macintosch), which I've been
trying to get past for a few days but haven't been making any progress with.

My VAXstation 4000/VLC is running VMS v5.5-1, Motif v1.0, and UCX v2.0.  I
installed Pathworks v1.1 a week ago and had it working fine - that is from
my perspective.  I had only installed Appletalk for VMS (v3.0.1) and VAXshare
Print Server, since all I need is for a select few VMS users to be able to
print their files on a LaserWriter with an Ethernet card.  After I installed
it and the users printed a few files, they decided they didn't like the
`feature' whereby the printer had to be initialized whenever different
systems printed to it.  So, I dug through the OnLine Docs and found out that
I needed to change the /SETUP value from the default MSAP$DEFAULT_APPLE_PREP
(aka LaserPrep 6.8) to MSAP$APPLEDICT71.  I did this using the ADMIN/MSA MOD
PRINT command, and they haven't been able to print since.  Their jobs show up
in the queue, then disappears, and an error message shows up on OpCom (see
log below) indicating why their job disappeared.

Does anyone have any idea where I went wrong?  In other words, what can I do
to get these Mac users off my back?  I have hunted through the OLD and haven't
been able to figure out what specific `record' can't be found.

-------------------------------------------------------------------------------
OpCOm message:
-------------------------------------------------------------------------------
%%%%%%%%%%%  OPCOM  17-NOV-1992 17:00:05.98  %%%%%%%%%%%
Message from user ASTRO on SHUTTLE
%MSAP-I-SERVEREG, MSAP Spooler registered as "Physix 1"

%%%%%%%%%%%  OPCOM  17-NOV-1992 17:01:10.41  %%%%%%%%%%%
Message from user ASTRO on SHUTTLE
%MSAP-E-SJCERR, error sending job to queue "LW_PRINT"
-RMS-E-RNF, record not found

------------------------------------------------------------------------------
$ admin/msa show printer /full "Physix 1"
------------------------------------------------------------------------------
Print service "Physix 1" for queue LW_PRINT
    Process MSAP$RCVR0
    /DESTINATION="Physix 1"
    /SETUP=(MSAP$APPLEDICT71) /FONTS=MSAP$FONTLIST_APPLE35.TXT
    /DEFAULT=(FORM=LTR_12)

------------------------------------------------------------------------------
$ sh queue /device /full lw_print
------------------------------------------------------------------------------
Printer queue LW_PRINT, stopped, on SHUTTLE::"Physix 1", mounted form LTR_12
(stock=PLAIN_PAPER)
  /BASE_PRIORITY=4 /CHAR=(127) /DEFAULT=(FEED,FORM=LTR_12 (stock=PLAIN_PAPER))
  /LIBRARY=MSAP$DEVCTL /OWNER=[1,4] /PROCESSOR=MSAP$SYMBIONT /PROTECTION=(S:E,
  O:RWD,G,W)

------------------------------------------------------------------------------
$ library /text /list sys$library:msap$devctl
------------------------------------------------------------------------------
Directory of TEXT library SYS$COMMON:[SYSLIB]MSAP$DEVCTL.TLB;4
 on 18-NOV-1992 14:40:39
Creation date:  13-DEC-1991 17:33:27      Creator:  VAX-11 Librarian V04-00
Revision date:  18-NOV-1992 14:04:03      Library format:   3.0
Number of modules:     37                 Max. key length:  39
Other entries:          0                 Preallocated index blocks:     11
Recoverable deleted blocks:      0        Total index blocks used:        4
Max. Number history records:      20      Library history records:       20

LPT_GRAYBAR_PAGE_FORM
LPT_PROLOG
LTR_10_PROLOG
LTR_12_PROLOG
MANUAL_FEED_OFF
MANUAL_FEED_ON
MSAP$APPLEDICT66
MSAP$APPLEDICT66_QUERY
MSAP$APPLEDICT67
MSAP$APPLEDICT67_QUERY
MSAP$APPLEDICT68
MSAP$APPLEDICT68_QUERY
MSAP$APPLEDICT70
MSAP$APPLEDICT70_QUERY
MSAP$APPLEDICT71
MSAP$APPLEDICT71_QUERY
MSAP$DEFAULT_APPLE_PREP
MSAP$DEFAULT_APPLE_PREP_QUERY
MSAP$DEFPRTTYPE
MSAP$FILE
MSAP$FLAGS
MSAP$MANUALFEED
MSAP$PAGECOUNTQUERY
MSAP$POSTSCRIPT_JOB_SETUP
MSAP$PROCSET1
MSAP$PROCSET2
MSAP$PROCSET3
MSAP$PROCSET4
MSAP$PROCSET5
MSAP$RESETPRINTER
MSAP$SETPRTTYPE
MSAP$TEXT_JOB_SETUP
MSAP$TRAILERS
MSAP$WAITTIMEOUT
MSAP$WAITTIMEOUTQ
PS_PLAIN_PROLOG
SPOOLER$QUERY
------------------------------------------------------------------------------

Any and all help would be greatly appreciated.  Thanks in advance.

-- 

 .-.|     |    |     | |    /------------------\   Karin Nicholson
 |  |-..-.|/.-.|-..-.|*|/  < karin@zach.fit.edu >  VAX Sys Mgr @ Florida Tech 
 `-'| |`-'|\`-'| |`-'|||\   \------------------/   Florida Space Coast LUG Chair