From: johnny@ennex1.eng.utsa.edu (Johnny Roberts)
Newsgroups: rec.motorcycles
Subject: *FLAME*  Stay away from Competition Accessories!!!
Date: 3 Sep 92 00:16:47 GMT
Organization: Univ of Texas at San Antonio


	I am offering this warning as a result of my recent dealings with  
Competition Accesories Warehouse, a mail-order outfit that advertises in  
Motorcyclist Magazine. 

	To make a long story short, I ordered some pistons, rings,  
wristpins, bearings, seals, etc. from Comp. Access., and due to my need to  
get them a.s.a.p. asked for them to be shipped one-day delivery. Well, the  
parts had to come from Yamaha, so I was told the order would take 7  
working days to be shipped out. No problem, they would get here in time to  
put the bike together during the weekend..... NOOOOOOTTT!!!!

	When I called to check up on the order last Wensday on the  
projected shipping date, I was told that the bearings were going to have  
to be ordered from another source, and that the order would not go out  
untill Friday. Well, I was dissapointed but understanding, so I asked if  
there were any other problems, and told there were none. I was also told I  
could call back Friday afternoon to confirm the order. 

	Well, I called back on Friday, and was told that not only were the  
bearings unavailable from Yamaha, but that they would have to go out on a  
national parts request, which would take 30 to 90 days. AAARRRGGGHHH!!!!  
Did I mention that this bike is my sole means of transportation? In a  
panic I called my dealership who told me that he did not have them in  
stock, but could order them from Yamaha (note that Yamaha supposedly did  
not have them). So I called back Comp. Access. and asked them to ship the  
rest of the order. I went to the dealer and ordered the missing bearings.  
No problem, situation under control......... NNNNOOOTTTTTT!

	The next day I get the package, open the box, and find that  
everything is there, except that there were NO PISTONS!!!!  
AAARRRRGGGHHHH!!!!! Not only that, but the bearings which they supposedly  
could not get were also INSIDE OF THE BOX!! AAARRRGHHH!!!! This is of  
course after I had paid special order (non refundable) for another set at  
the dealership.

	So Monday, I called the customer service department to find out  
what in the hell was going on ( two days of steam blowing still left me  
with some to spare). First of all, the customer service rep. tried to  
blame the bearing problem on me untill I produced enough evidence to show  
that they were at fault. After she realized I was right, she apologized.  
When I asked about the pistons, she told me that they were unavailable  
from Yamaha in the size I requested, so they were not shipped. When I  
asked why I was not told about it when I checked up on the order, She  
proceeded to blame the problem on me, using twisted logic that any lawyer  
would be proud of. Well, I realized that any further discussion was  
futile, so I asked her what they would do for me. She said that if I sent  
back the parts, they would refund my money. Hmmmmm..... such generosity.

	Well, I went to another supplier ( Mr. Yamaha) to order the  
pistons in the smallest available overbore size. They were able to get the  
parts in much less time that Comp. Acces. was, shipping them out to me  
only two days after I ordered them, compared to Comp. Access. nine working  
days.
	
	I went over the order three times when I placed it originally, so  
I know that I was not at fault. I omitted nothing.  

	So the moral of the story is, stay away from Copetition  
Accessories Warehouse, I am. *FLAME* *FLAME* *FLAME*

	 

	   
Newsgroups: rec.motorcycles