Organization: Samford University Computer Services
Newsgroups: bit.listserv.win3-l
Date:         Fri, 10 Apr 1992 17:20:53 CDT
From:         Galen Tillery <RGTILLER@SAMFORD.BITNET>
Subject:      Re: Crystal Scan Resolution?

On Thu, 9 Apr 1992 18:27:00 EDT ERIC WEBB said:
>Someone posted the list about a blurred image when switching to the
>Gateway 2000 Crystal Fonts at 1024x768 resolution on a 15" Crystal Scan
>monitor. I wondered if this person found a resolution to the problem?
>Many of us are considering Gateway 2000 systems.

It was me Eric.  I am going to install Win3.1 this weekend and see if
there may be a difference in video drivers.  If not, I will call Gateway
Monday and see if I can't get an answer.

Also, in this week's PC WEEK supplement entitled:  "Windows Expanding the
View", there is an add by ATI stating that they are offering free
Win3.1 drivers for their cards either directly through ATI or through
the ATI Bulletin board, Compuserv's Windows Forum or other BBS's.

I will try to get into the ATI BBS this weekend and see it this new
driver makes any difference.

>
>Monitors are very sensitive to handling errors (e.g. dropping from the
>loading dock). Sometimes they have defective parts. We had to return
>about 100 Tatung monitors with severe convergentitus. I had a couple of g
>thoughts about the symptoms as I remember them.

Actually, the Win3.0 resolution on ULTRA 640X480 mode is outstanding.  ICONS
are very clear and colors are wonderful.  I may be all washed up (I am
a software jockey), but it seems to me that if there were a problem with
hardware, then it would affect this resolution too. ???

>I'm wondering off track (again).  Given the Gateway next-day replacement,
>I would just replace the monitor unless the support staff can help you.
>Please let us know the resolution to your problem! Thanks.

That's an idea.  If I don't get some help through these other means, I
will certainly request to replace the monitor.

BTW... The 486/33 Gateway is my dream come true.  This thing is blazing fast
and runs everything I could throw at it.  The 14,400 BPS modem and the free
software product manuals are backordered.  Gateway said it would probably
be the end of April before I see it (Argggg).  This means that it would
be almost 3 weeks from order time until delivery of the PC/Monotor and
over 7 weeks before I see the modem/product manuals/Winfax PRO/XTALK Win.

Another unadvertised wonderfulness...  I told my salesman that I wished
they had included some real windows programming software in their free
offering instead of Quick C and MS Visual Basic.  He told me that if
you order Paradox 3.5 then they throw in Borland C++ 3.0!  Naturally,
this is what I ordered.  Woof! Woof!

DOS 5.0, Win3.0, Borland C++ 3.0, Paradox 3.5 all came installed on
the machine.  The DOS and Windows manuals came with the shipment but
the other manuals did not.

Overall, I really am blown away by this new machine.  I installed the
Soundblaster Pro card though and haven't gotten much farther into windows
than the menu.  I have been playing more with Wing Commander 2 with the
speech pack and a new flying game (Red Baron) I got in the other day.

I will keep you posted.  Galen.

|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
||> R. Galen Tillery             |  S a m f o r d     U n i v e r s i t y <||
||> Manager - Technical Support  |  Birmingham, Alabama  USA              <||
||> WhiteWater!!!! Just Do It!!  |  Computer & Telecommunication Services <||
||> INFOREP  (RGTILLER@SAMFORD)  |  Brooks Hall - 322                     <||
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU