From: BA.CGB@forsythe.stanford.edu (Clif Baker)
Newsgroups: comp.os.os2.misc
Subject: Re: IBM won't accept Internet problem reports any more
Date: 14 Dec 1992 12:58:18 -0800
Organization: Stanford University
Distribution: usa
NNTP-Posting-Host: morrow.stanford.edu

This is taken from CompuServes email help system.  It may be of use
to you folks.

Clif Baker
Manager, Network Operations
The Research Libraries Group, Inc.
====================================================================

INTERNET

 Internet is an electronic mail system connecting governmental
 institutions, military branches, educational institutions, and
 commercial companies.  There is no surcharge to send or receive
 messages through Internet.  Only ASCII messages can be sent through
 this system.


 Sending Messages:

 To send a message to an Internet address you must use a special
 addressing format.  The command is:

         /SEND >INTERNET: recipient_address@domain

         For example:
         /SEND > INTERNET:jdoe@abc.ohio-state.edu

 Where ">INTERNET:" is required to send your message to the Internet
 system.  "jdoe" is the valid address used by this recipient on the
 Internet system.  The "@" tells the system that the domain address
 is following.  The "abc.ohio-state.edu" is the domain address.

 Note:

         - Domain address elements must be separated by periods and the
           domain must be separated from the recipient's address by the
           "@" character with no spaces.

         - The ">INTERNET:" is essential.  It alerts the CompuServe
           system that your message is going to a remote mail location.
           Remember to include the ">" sign.

         - You can have a space after the ">INTERNET:" or have no space.

         - The correct valid address used by the subscriber on the
           Internet system is essential.  Without the exact address used
           by the recipient, the message will not be delivered.

         - The amount of time it takes to deliver an Internet message
           varies from a half hour to two days.  This is a function of
           Internet.

         - Internet and non-Internet addresses may be included in the
           same SEND, separated by commas.


 Undeliverable Messages:

 If your message is undeliverable, it usually will be returned to
 you along with the text of your message.  Whether the message is
 actually returned to you depends on the remote mail system, but you
 always will receive notification if your message cannot be
 delivered.

 Requested receipts will be generated only when the message leaves
 CompuServe and is transmitted into Internet.  Receipts to indicate
 when the user actually receives the message are not available
 through Internet.


 Receiving Messages:

***********************************************************************

 CompuServe allows a message to be received from the Internet system
 to your mailbox.  The Internet user needs your correct Internet
 address to send a message to your mailbox.  Your correct Internet
 address is:

         1. Your Address                                (mine is MHB)
         2. Your organizations EMI identifier           (ours is CSI)
         3. The CompuServe domain which is "compuserve.com"
         4. The correct addressing format to send the message.  This
            format varies from one system to another.  Typically, the
            address is shown as "Address@emi.compuserve.com".  For example:

            jdoe@csi.compuserve.com

 The sender should check at their mail location for the correct
 format.  Remember, the format may vary, but the essential elements
 of the address will stay the same.

 Note:

         - "compuserve.com" is essential

         - Messages sent through Internet to CompuServe mailboxes include
           routing information and headers which are added to the top of
           the message before it reaches CompuServe's system.