From: myhui@bnr.ca (Michael Hui)
Subject: Re: Framemaker 3.1X has cross references confused ...
Organization: Bell-Northern Research Ltd., Ottawa, Canada
Date: Thu, 24 Dec 92 20:47:51 GMT

In article <1992Dec22.230637.8166@informix.com> robertw@informix.com (Robert Weinberg) writes:

      You didn't by any chance copy the first Figure paragraph *after* you
      made a cross-reference to it, did you? If so (feel the guilt :>), all
      copies of the paragraph will contain the identical xref source marker -
      ie, you would have a whole lot of paragraphs with xref marker id 34584
      or whatever. This would definitely drive your update process crazy.

Yes, of course I did. That was precisely my mistake. MY mistake? Hmmmph!
Nahhhh ... it's an oversight, as proven by Frame Technology's reply below.
______

 To:         Michael (M.M.Y.)  Hui              (BNR)      Dept 5S33   CAR

 Subject:    cross reference failure .... is this a known bug?


 Case 68782

Regarding the following:
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
From: "Michael (M.M.Y.) Hui" <myhui@bnr.ca>

Hello,

Our local support people (since we run a site license) are
understandably unable to resolve this one. Could you help?
I can always send over the file (it's small) after uuencoding
the Frame internal format and send it over via email.

I really appreciate any immediate help you can offer me.

Thank you.
_____

Newsgroups: bnr.text.frame
From: myhui@bnr.ca (Michael Hui)
Subject: urgent problem on framemaker 3.1
Organization: Bell-Northern Research Ltd., Ottawa, Canada
Distribution: bnr
Date: Mon, 21 Dec 92 19:28:45 GMT

I have cross references to a lot of paragraphs formatted with the
Figure format. I created most of the Figure paragraphs by copying the
first one and then changing the text. The auto-number works fine, and
the cross reference window does show all the different paragraphs with
the Figure format. But when I choose "Update" in the cross reference
window, most cross references in my text to these Figure formatted
paragraphs reverted to the first one on the list, so they all said
Figure 1. I went through my whole document to fix this, but once again
after I did an Update the same ones reverted back to referencing the
first Figure paragraph again.

Yuck.

I believe the above qualifies as a bug.
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

More than a bug it is a design issue - customers copying markers wasn't
"figured into" the cross-reference scheme. We have had numerous
customers call on this and it has been logged often - I will log it
again with our engineers. The *only* way of fixing this is to *delete*
the old marker and re-insert a brand new marker - you cannot simply
edit the old marker.

-------------------------------------------------------------------------------
Problem: When I double click on a cross reference to bring up the
dialog box, the correct Reference Source is not selected. FM keeps
selecting another source paragraph tag. If I select the correct tag,
and replace it, the correct source appears in my document. But
everytime I double click on that cross reference to bring up the dialog
box again, the same incorrect reference source is selected. And
everytime I click update, the crossreference updates to the incorrect
Reference Source.

***This is because there are double cross references in the document***

Here is how to create double xrefs:

If you have doc with a cross reference on page 1 that points to a paragraph
on page two, FM puts a marker on page 2 in the paragraph. If you copy
that paragraph with the marker, and paste it on page 3, you will have a
double cross reference. A way to check that this is a double cross reference
is to open the "Markers" dialog box, and highlight the marker in the
paragraph that was pasted on page 3. In the "Markers" box you will see
a five digit number, like 41179, and the paragraph tag name. If you then
go to page two and highlight the paragraph with the original xref marker,
you'll see that it has the same identical number.

In order to clean this up, you must delete the marker in the paragraph 
on page three, and the re-insert it again. It will then have a new five 
digit number.
-------------------------------------------------------------------------------

Thanks for your inquiry, and interest in FrameMaker.
Ken Haubrock
Frame Technical Support

Frame Technology
1010 Rincon Circle
San Jose, CA 95131
-- 
Michael MY Hui  ~{~}  myhui@bnr.ca  Ottawa Canada
Xref: sparky comp.text:1512 comp.os.msdos.apps:5978 comp.os.msdos.misc:6808 comp.os.os2.misc:40910