From: R.KITTREDGE@md-b.prime.com
Newsgroups: comp.sys.prime
Subject: ISO9000 Certification
Date: 16 Dec 92 16:37:08 GMT
Article-I.D.: usenet.9212161640.AA10973
Reply-To: Info-Prime@Blx-A.Prime.COM


              ALL COMPUTERVISION SERVICES EUROPEAN OPERATIONS
                       AWARDED ISO 9000 CERTIFICATION

        Framingham, Mass. -- For Immediate Release -- As part of its
commitment to deliver total service quality  to its customers around the
world, Computervision Services(SM) has applied for and been granted ISO
9000 Certification of the quality management systems for its entire group
of European subsidiaries.

        ISO 9000 certification, established in 1987, requires that a
company demonstrate the existence and implementation of a documented
quality management system  governing its process and addressing the
critical points of the standards.  Documentation consists of a quality
manual outlining how the company addresses each of the points of the
standard, and quality procedures defining the processes used in
implementing the standard.   As part of the qualifying criteria, a
compliant company maintains internal audits of their processes and
conducts periodic management reviews of the entire system.  Semiannual
audits of the system by a third-party agency prove the ongoing maintenance
of the system.

        The first Computervision Services (formerly PrimeService)
subsidiary to be ISO 9000-certified was the United Kingdom operation in
October, 1989.  In April, 1992, the Services European Logistics Center in
Amsterdam, central European operation for spare parts stocking, repairs
and returns, was awarded ISO 9000 certification.

        All other Computervision Services operations in Europe have been
ISO 9000-certified, including:
                           Belgium            May 1992
                           Netherlands        May 1992
                           Italy              June 1992
                           France             June 1992
                           Finland            July 1992
                           Germany            July 1992
                           Austria            August 1992
                           Switzerland        August1992
                           Denmark            August 1992
                           Sweden             August 1992
                           Norway             August 1992
                           Spain              September 1992

        The most recent group to be certified, Computervision's European
Product Distribution organization located in Amsterdam, received
certification in November, 1992.

        The Services Logistics Operation in Bedford, Massachusetts was one
of the first repair and distribution facilities certified in the United
States in November 1991, and one of only two listed in "The ISO 9000
Registered Company Directory in the U.S.", published by CEEM Publications.

        "ISO 9000 certification insures that a service organization is
adhering to the highest possible standards in the servicing of products"
according to Mike Forster, President and General Manager of Computervision
in Europe.  "In the service business, the existence of a quality system is
mandatory.  In meetings with potential customers, the discussion is always
of quality.  When they realize we are ISO-certified, they are confident
the quality issue is addressed.  Computervision Services is committed to
customers satisfaction; the quality we tell our customers we give, we
deliver.  We prove it with ISO 9000."

        "Compliance with ISO 9000 standards and certification by this
international organization are part of our ongoing strategy to provide all
Computervision Services customers worldwide with superior service and
support" states Kathleen A.  Cote, President and General Manager of
Computervision Services.  She adds, "We are committed to delivering
quality products and services to our customers.  ISO 9000 certification is
one way of insuring that our quality management systems help deliver the
level of service and support our customers have come to expect from
Computervision Services.

        Computervision Services, a division of Computervision Corporation
is a leading service provider, supporting more than 35,000 systems in
heterogeneous computing environments the world over.  The service
organization provides consulting, integration, education, and support
services for applications, systems, and networks, as well as a full
portfolio of open systems services including conversion/migration and
multi-vendor support, to the customers of the company and its strategic
partners worldwide.

        Computervision Corporation (NYSE:CVN), is a leading international
supplier of integrated CAE/CAD/CAM software solutions.  The company
develops, markets and supports mechanical, electronic, architectural
engineering and construction applications, engineering data management
software and geographic information systems and has an installed base of
more than 150,000 seats worldwide.

                                  ###


Computervision is a registered trademark and Computervision Serivces is a
service mark of Computervision Corporation or its subsidiary.
Newsgroups: comp.sys.prime