From: donita@scic.intel.com (Donita Thompson)
Subject: Resume of Donita Thompson
Organization: Intel SCIC, Beaverton, OR
Date: Wed, 30 Dec 1992 17:20:44 GMT

          Donita Christine (Stepke) Thompson
                30020 NW Timber Road
                Timber, Oregon 97144
                  503-357-8854 Home
          email: rainbow@qiclab.scn.rain.com


OBJECTIVE: 

Seeking a challenging full-time administrative position or 
customer service position where my organizational skills, 
experience and graphic design abilities can be fully 
utilized and enhanced.


SKILLS SUMMARY: Experience and training in the following areas:

 * Apple Macintosh IICI Environment using FrameMaker,
   Canvas, Microsoft Word, Excel, PowerPoint & Timbuktu
   Software Programs, Interleaf
 * Sun UNIX Workstation Environment using OpenWindows,
   SunView Window Systems
 * Impact, QuoteMaster, SalesDesk, Manman, FileMaker 
   Pro, Dynodex & Cullinet Database
 * Eudora  & various other Email Programs
 * Type 45-50 wpm / 10-key


WORK HISTORY:

1/92 - 1/93 Administrator
            Intel Corporation, Beaverton, Oregon

Administrative support to SCIC department, performing a wide
variety of clerical duties which include:

  * Travel arrangements, Staff meeting minutes, Graphic 
    design projects
  * Check requests, Purchase requests, Expense reports
  * Ordering office supplies, order forms, business cards, etc.
  * Scheduling interviews, meetings & conference rooms
  * Maintaining inventory of all workstations & equipment
  * Tracking PA & Vacation time of all non-exempt employees
  * Maintaining & shopping for Awards & Recognition Goodies Drawer
  * Photo-copying, faxes, filing, various typing assignments
  * Maintaining employee personnel information on spreadsheets
  * Distribution of mail & payroll checks
  * Updating phonelists & floormaps
  * Transparencies & presentations
  * Maintaining resumes on Dynodex database
  * New Hire packets & set-up of new offices
  * Coordinating catering & parties
  * Decorating people's cubicles on birthdays
  * Providing help, information & assistance to all who need it
                                

8/91 - 12/91 Publications & Education Coordinator/Marketing 
             Admin Assistant (through Kelly Temp Services)
             Intel Corporation, Beaverton, Oregon 

  * Administrative and management support in iWarp Marketing 
    department, in addition to providing support to Technical
    Publications and Software department 
  * Performed a wide variety of clerical duties, 
    in addition to coordinating iWarp classes
  * Maintained literature center and inventories, 
    customer information mailings
  * Travel arrangements, monitored & ordered supplies
  * Answered hotline & assisted customers
  * Maintained Manuals Center & inventories
  * Proof-read & edited manuals,  coordinated 
    printing with vendors.


10/89 - 6/91 Field Sales Administrator I
             Sun Microsystems, Inc., Hampton, Virginia

Responsible for all administrative, secretarial & facilities
management duties for the Tidewater Sales Office, providing 
support to 3 Sales Representatives and 3 staff members. 
Other responsibilities included:

  * All sales orders processing, including tracking of 
    orders and resolving customer issues & discrepancies.
  * Chesapeake/East Coast Region focal point for Impact, 
    specifically the entering & maintaining of the 
    customer/leads database.
  * Set up shows and seminars and open houses
  * Travel arrangements, ordered supplies, generated 
    weekly reports, in addition to heavy phone coverage 
    & other clerical duties.
  * Assisted Field Engineers by opening and closing 
    service calls to dispatch.
  * Assisted System Administrators by performing file 
    system backups on servers daily.


6/89 - 10/89  Response Center Coordinator II
              Sun Microsystems, Inc., Milpitas, California

Responsible for answering Customer Service 1-800-USA-4SUN 
hotline, routing  all hardware and software service questions 
and problems to engineers. Other responsibilities included:

  * Determining status and quoting prices of returns and repairs.
  * Logging all calls and service orders.
  * Primary contact for Xerox customers.
  * Serviced customer requests for software upgrades and 
    authorizations for  defective parts returns.


9/87 - 6/89 Data Entry Clerk II/Administrative Assistant
            Sun Microsystems, Inc., Milpitas, California

Purchasing Department support for 11 Buyers/Planners. 
Responsibilities included:

  * Administrative support in daily data entry, heavy 
    phone coverage, filing,  distribution of mail & daily 
    reports, ordered supplies.
  * Screened purchase orders, change orders and requisitions,
    updated files daily, & performed various typing and 
    word-processing projects.
  * Assisted and trained Office Administrators


8/84 - 2/86 Inventory Control Clerk II
            Convergent Technologies, Santa Clara, California

Responsible for resolving vendor account problems, interfacing 
with Receiving and Purchasing.

  * Matched receiving documents to invoices, processing them 
    for Accounts Payable.
  * Administrative support in daily data entry, filing,
    distribution of mail & daily reports.
  * Performed inventory cycle counts to assure accuracy 
    of stockroom inventory  &  accounts.


WORKSHOPS: "Managing Your Personal Growth"
           "Managing Your Time"
           "Stress Management"


HOBBIES/INTERESTS: Hiking, camping, pottery, spending time 
                   with my child, gardening, fishing, reading,
                   writing children's stories, drawing, 
                   painting, making crafts, sewing.


References upon request.


Newsgroups: misc.jobs.resumes