HDTenEightyP/NetNews huggingface dataset:
From: werner@cs.utexas.edu (Werner Uhrig)
Newsgroups: comp.sys.mac.hardware
Subject: possibilities? (was Re: BAD Experiences with APS - Please read!)
Date: 20 Dec 1992 17:11:12 -0600
Organization: CS Dept, University of Texas at Austin
NNTP-Posting-Host: dimebox.cs.utexas.edu



I am in COMPLETE SYMPATHY with you, Ed, in this matter, but I am also
understanding of the difficulty APS Tech Support has in a case like this...

I recently had reason to help out with Tech Support at a friend's accelerator
producing company, and the problem of identifying "unusual problems" in our
hardware, versus the more normal case of misbehaving hardware and software of
others is nearly insurmountable.  Well, "our" standard policy was to offer a
"quick-swap" in such cases, we sent a replacement board to the customer,
without waiting for the installed board, simply on the policy of helping to
solve the customer's problem; and if that helped convince that it was not
"our fault", then we made a HAPPY customer, and we rather gave back the money
to one who felt unhappy.

Now, this you can only do if you actually do have a rather sound product - and
even then it is not easy to do in all cases...

As a consumer activist, I long ago realized that only "in numbers" does one
normally have a chance to get "fair treatment" with a problem, and even then
often only if the company is in good shape, businesswise, and run by
'consumer-sensitive' types....

In the unlucky and unfortunate circumstance where one encounters a "unusual"
problem, it is extraordinarily difficult to "get the time of day" or "fair
reimbursement" for actual expenses or "loss of use", not to speak of "services
rendered" (what value to help eliminate bugs in software and hardware,
marketing and public relations??? :-))

I have, on occassion, used my personal connections to help resolve the problems
some unfortunate netter reported here, but, maybe, there is reason to create a
user-advocy aspect to the net, a moderated group for "bugs and problems" with
accompanying FAQs and other support information, and a moderator who might be
able to call up a company and given a courteous hearing similar as a writer of
editorial columns in a trade-rag might have...

				Cheers,		---Werner
-- 
  werner@cs.utexas.edu |  ..!uunet!cs.utexas.edu!werner | werner@UTXVM.bitnet

              "Free Advice and Opinions -- Refunds Available"
Newsgroups: comp.sys.mac.hardware
From: jgraham@bronze.ucs.indiana.edu (the End)
Subject: Re: Shrinking screen on SE/30
Organization: Indiana University
Date: Sun, 13 Dec 1992 01:39:07 GMT


There is currently a thread running on this topic "Shrinking 9" Monitor".
You will find what you need there.


Jim
From: seanmcd@ac.dal.ca
Newsgroups: comp.sys.mac.hardware
Subject: Re: IIvx recalled?: Sez who?!
Date: 17 Dec 92 23:16:16 -0400
Organization: Dalhousie University, Halifax, Nova Scotia, Canada

In article <j9T=JAB@engin.umich.edu>, gadget@engin.umich.edu (Timothy David Sharpe) writes:
> I just heard that the IIvx are being recalled?
> 
> Any one else heard anything about this?
> 
> Tim
> 

Where did you 'just hear' this???

Apple Canada just got in a large shipment of IIvi's and IIvx's from the US; I 
doubt they'd be sending lots of these machines here if they were just going
to send them back.

Still, if there is any substance to this, please elaborate! One of those
IIvx's is mine...

Sean
From: chj@unixg.ubc.ca (Chris Harwood-Jones)
Newsgroups: comp.sys.mac.hardware
Subject: PB FAQ. Re: "Lazy" processor in PowerBook?
Date: 11 Dec 92 21:46:50 GMT
Organization: The University of British Columbia
NNTP-Posting-Host: unixg.ubc.ca

In <1g9m78INNcee@agate.berkeley.edu> jdsiegel@garnet.berkeley.edu (Joel Siegel) writes:

>erkeley.edu

>>Most of the answers in this article could be stated with the
>>simple FLA: RTFM.
>>Four letter acronym: Read The reFerence Manual (or something like
>>that anyway).

>Did I detect a :-) following the (or something like that) line?
>'Cause *I* heard that RTFM stands for Read The F***ing Manual.

Speaking as the original poster of the question, I will note that about
half of the (dozen or so) replies to my query were prefaced with "haven't
you read your manual?" (or something like that :-) while the other half
merely pointed me to it, appreciating the fact that as a dyed-in-the-wool
Mac afficionado I expected the interface to be a little more obvious
than option-clicking on the words "Minutes until automatic sleep!"

The whole POINT of the Mac interface is to make questions of "how do I do
this?" unneccesary!  This is why one might NOT consult the manual that
includes chapters like "Turning the Macintosh On and Off."

Finally, the fact that my question was given the dubious honour of having
"FAQ" prepended to its title might itself be an indication that *sloth* is
not the only operative factor here... 

My humble thanks to the quiet philanthropists who, rather than mailing me
the answer of 

	Dear Sir: RTFM

said instead

	User Manual, page 102.  Pretty intuitive, eh?

Cheers,

Chris.
<chj@unixg.ubc.ca>
Newsgroups: comp.sys.mac.hardware
From: hills@cory.Berkeley.EDU (Hills Matthew D)
Subject: IIci Config
Organization: University of California, at Berkeley
Distribution: usa
Date: Fri, 18 Dec 1992 04:38:54 GMT


What software settings should the ci be set at to get best performance
(aside from B&W)?  Any particular cache settings?

Thanks,
Matt Hills
hills@cory.berkeley.edu
Newsgroups: comp.sys.mac.hardware
From: cody@bvsd.Co.EDU (Ren Hoek)
Subject: LC
Summary: LCM68030(Which one???)
Keywords: LC
Organization: University of Colorado, Boulder
Date: Sat, 19 Dec 1992 03:10:28 GMT

	I need a 030 for my LC, which one is the best, and least expencive?
			Cody


Newsgroups: comp.sys.mac.hardware
From: grega@daphni.hq.verdix.com (Greg Alonso)
Subject: Re: PB100 battery giving 15 min operation
Organization: Verdix Corp., Herndon, VA
Date: Tue, 15 Dec 1992 18:17:10 GMT



In article <1992Dec13.125937.1@kean.ucs.mun.ca> johnwl@kean.ucs.mun.ca writes:

		 I have a PB100 which will be one year old in January.  Recently, the
	 battery has been giving me less and less operating time (as little as 15
	 minutes after a night's charging !).  I wonder if anyone has experienced this
	 same problem and whether it indicates that I need a new battery (anyone know
	 a third party source ?), or the connection between the charger plug and PB
	 (which seems pretty loose to me) needs to be repaired under Applecare ?
		 Any advice appreciated !
		 System: PB100 with 4 MB RAM and 20MB drive set to sleep after 2 minutes
						 and screen dimmed down low.


I had this problem.  

What I would do. If you can get Edison1.0 from sumex, load it to watch
what kind of voltage the battery is running at.  It should charge at
>6.75volts, when uplugged it should be around 6.2 volds.  If you can't
get Edison use a volt meter on the plug and the battery itself (the
digital ones are best since it is hard to read .01 volt differences).
 if the voltage reads properly and then just plummets in <15 minustes
then it is probably a bad battery.  Call apple and have them
authorize a new battery pickup at some dealer.

or 

send it to apple.  If you send it back enough you end up getting free
prizes.

grega


--
..........................................................
. Gregory Alonso                 EMail grega@verdix.com  .
. Verdix Corporation             Voice (703)318-5834     .
. 205 Van Buren St.              Fax   (703)318-9304     .
. Herndon, VA 22070                                      .
..........................................................
From: okabe@unixg.ubc.ca (Ian Okabe)
Newsgroups: comp.sys.mac.hardware
Subject: Re: Mac driver for HP Deskjet 550 C?
Date: 19 Dec 1992 00:50:46 GMT
Organization: University of British Columbia, Vancouver, B.C., Canada
NNTP-Posting-Host: kynok.ucs.ubc.ca

In article <18672@mindlink.bc.ca> Simon_Kok@mindlink.bc.ca (Simon Kok) writes:
>I'm not sure if there is a Macintosh specific DeskJet 550C printer but you
>might want to call Hewlett Packard directly for more info:

Try the Deskwriter 550C.
-- 
Ian T. Okabe (okabe@unixg.ubc.ca)
Atmospheric Sciences, University of British Columbia, Vancouver, Canada
From: wrowe@reed.edu ( )
Newsgroups: comp.sys.mac.hardware
Subject: Re: MAC PLUS SCREEN PROBLEMS
Summary: Illin' Plus
Date: 12 Dec 92 16:00:53 GMT
Article-I.D.: reed.1992Dec12.160053.6315
Organization: Reed College, Portland, Oregon

--> The screen flickers, gets bright lines through it and pulses a little.
--> Or a lot.  A good smack or two on the side (Mac abuse!), but this is
--> really no way to live.  Can anyone suggest an easy or cheap way to fix this?

Well, I had a similar problem with my old Plus awhile back though I'm not sure
it is the same as yours... Anyway, since the Plus was made sans fan to cool 
its heated interior, after some time passes the soldering insides begins to 
weaken. This resulted in my case with the screen blanking out totally
from time to time--and a good whack or two on the side did restore visual
function in my case as well.

If this is the same as your case, I don't think there is gonna be a cheap or
easy way to fix this since the soldering will first need to be reworked, and
you will probably also find it wise to have a air fan installed in the back
to prevent a recurrence. I think I paid about $150 for this operation. Note that
the SE's that came later were equipped with a fan to prevent just such
occurences. But like I said, I'm not sure this is your problem as well, just a
hunch.

  +--------------------------------------------------------------------------+
  | *  "Give up learning and end all your troubles."                       * |
  |                          - Lao Tsu                      /\               |
  |                                                        [__]              |
  |    W. Stuart Rowe, Aesthetician                         $$               |
  |    |                                 +---->  (At Reed's Fine College)    |
  |    |                                 |                                   |
  | *  +-->  wrowe@reed.edu  >-----------+                                 * |
  +--------------------------------------------------------------------------+
From: olds@vab02.larc.nasa.gov (John Olds)
Newsgroups: comp.sys.mac.hardware
Subject: 16" 24bit color for IIsi with PDS??
Date: 14 Dec 92 15:28:29
Organization: NASA Langley Research Center, Hampton, VA
Distribution: comp
NNTP-Posting-Host: vab02.larc.nasa.gov

Howdy,

   Does anyone know of a 24 bit color card that will fit into a PDS
adapter (not Nubus) on a Mac IIsi and drive a 16" screen? I have a Daystar
Combocache IIsi, but I don't want to get rid of it to get 24bit color
capability. Most cards out there seem to be Nubus, and the only two
PDS cards I know of (SuperMac's Spectrum 8.24 PDQ si and VideoSigot si)
are only capable of providing 24bit color on a 13" screen (640 by 480).
They drop to 16 bit color on 16" screens and 8 bit on 19" screens.

   As long as I'm wishing, I'd like a PDS card that will support three 
resolutions (13", 16", and 19"), but the last one can be 8bit - I won't
ask for everything... :-).

   Any help or suggestions would be appreciated. BTW, I don't have the 
monitor yet, so I'm not locked in there. Send replies directly to me if
you like.

Thanks,

John
--

______________________________________________________________________
John Olds                           Internet: olds@vab02.larc.nasa.gov
NASA-Langley Research Center        Standard Disclaimer here... 
______________________________________________________________________
From: yuanj@ucbeh.san.uc.edu
Newsgroups: comp.sys.mac.hardware
Subject: Re: Laserwriter LS scratches cartridge. Known problem?
Date: 13 Dec 92 16:30:41 EST
Distribution: na,world
Organization: Univ. of Cincinnati

In article <stern6.724266171@husc10>, stern6@husc10.harvard.edu (Michael Stern) writes:
> Some firends of mine recently purchased a laserwriter LS and have
> discovered to their dismay that it destroyed their first toner
> cart. within a few weeks by scratching a stripe through the surface
> of the drum. The printer then made big black lines on everything.
> Their dealer gave them a new cartridge, and the same thing is
> happening to this one.

How is the scratches made?  It is made mechanically by the printer?  Did your
friend opened and touched the drum?  I take as the former reason.

> 
> Is this a known problem of the printer or the cartridge? I looked
> for any obvious protrusions which might be causing the scratches,
> but saw no clear candidates.

I have had my LS for more than 1 year and never had scratches on the drum.  I
have seen other LS around but never heard of stories like yours.

> 
> Any ideas?
> 
> Thanks,
> Stern
Newsgroups: comp.sys.mac.hardware
From: djb@mailer.cc.fsu.edu (David Brightbill)
Subject: Plus won't boot
Organization: Florida State University
Date: Sat, 19 Dec 92 13:46:29 GMT

When you turn it on, it bongs once and gives a "insert the disk stoopid" icon.
When you put in a (good) system disk, it whirls, gives a smiley disk, blinks and
ejects the disk.  The "insert the disk stoopid" icon comes back on.  This happens with or without a HD attached to the scsi port.  Any suggestions more than welcome.

Davie
.


Newsgroups: comp.sys.mac.hardware
From: Ben Burch <Burch_Ben@wes.mot.com>
Subject: IIci new XTAL?
Organization: Motorola, Inc.
Date: Mon, 14 Dec 1992 14:09:19 GMT
X-Xxmessage-Id: <A75397ED9A01B081@ben_burch.pb.wes.mot.com>
X-Useragent: Nuntius v1.1.1d9
X-Xxdate: Tue, 15 Dec 92 08:10:53 GMT

Has anybody tried a 30MHz crystal in a IIci?  Thanks!

-Ben Burch
Newsgroups: comp.sys.mac.hardware
From: danny@martha.utcc.utk.edu (Danny William McCampbell)
Subject: Re: MIDI on my PowerBook 160...
Organization: University of Tennessee Computing Center
X-Newsreader: Tin 1.1 PL3
Distribution:  world
Date: Mon, 14 Dec 1992 03:57:31 GMT

The truth is I did not do much of the work involved on my PB.
I had a friend who is very MIDI experienced just checking to
see if I could successfuly use Miracel Piano on my PB.  I 
was scared to buy it after reading all the problems that thePb
was having with MIDI.  According to him, Miracle Piano should
run without any problems.  He subscribes to this list so maybe
I can get him to post a followup to tell exactly what took
place.

--
Danny McCampbell
UT Computing Center
danny@utkux1.utk.edu
Newsgroups: comp.sys.mac.hardware
From: mrh@nwu.edu (Mike Heuer)
Subject: ethernet for IIsi
Followup-To: comp.sys.mac.hardware
Organization: Northwestern University
Date: Sun, 20 Dec 1992 01:09:19 GMT

My problem is that I have a mac IIsi with thin ethernet running right by it
and connected to another network.  I do not have the cash to purchase a
ethernet card as this will only be used for the next six moths or so.

	What I do have:
			1)  hayes interbridge
			2)  Transiver and cable
			3)  Appletalk network
			4)  Phonenet access

Is there any inexpensive way for me to have access to the ethernet
network??  I can be reached at mrh@nwu.edu.

	thanks in advance
From: drg@biomath.mda.uth.tmc.edu (David Gutierrez)
Newsgroups: comp.sys.mac.hardware
Subject: Re: Quadra 700/Retrospect/Tape Backup Query
Date: 14 Dec 92 19:58:17 GMT
Organization: Univ. Texas M.D. Anderson Cancer Center

In article <1992Dec13.032646.21819@midway.uchicago.edu> rer3@quads.uchicago.edu
(Rich Robbins) writes:
>Up until today I was running System 7.1 on my trusty Macintosh II and
>had no problems with the unit.  This is and was the only device
>attached to the external SCSI port of my machine.  I sold the Mac II
>and replaced it with a Quadra 700/230.
>
>Retrospect hangs whenever it is invoked.  It does not matter whether I
>have the 040 cache enabled. 

If you have the Retro.SCSI INIT installed, throw it away. It's not compatible
with the SCSI Manager on the Quadra.

David Gutierrez
drg@biomath.mda.uth.tmc.edu

"Only fools are positive." - Moe Howard
Newsgroups: comp.sys.mac.hardware
From: chh9@quads.uchicago.edu (Conrad Halling)
Subject: Re: Powerbook/Duo keyboards
Reply-To: chh9@midway.uchicago.edu
Organization: University of Chicago Computing Organizations
Date: Mon, 14 Dec 1992 20:20:52 GMT

In article <Yf=1=Ny00iUxE4X1cf@andrew.cmu.edu> 
  ra00+@andrew.cmu.edu (Robert Agustin) writes:

>I'm wondering what the layout of the Powerbook/Duo keyboard is like,
>i.e. how many command/option/comtrol keys are there, is there an escape
>key, are there cursor keys, etc...?  Anyone who regularly uses an
>extended keyboard like I do care to post comments on how the keyboard
>"feels"?

The bottom row of keys is in this order:

ctrl, option, command (twice normal size), esc, space bar, enter,
left arrow, right arrow, down arrow, up arrow.  All other keys are
in their usual locations.

The caps lock key is to the immediate left of the 'A' key.  People who
come from a control-key world (MS-DOS, CPM, etc.) don't like the locations
of the caps lock and ctrl keys, but there's no way to interchange them.

The one key on the extended keyboard that I miss is the del (forward delete)
key.  I also sometimes miss the other command key.

The keys are the same size as the keys on the extended keyboard, but they
are slightly closer together.  It takes a few seconds to adjust to the
key spacing, but it's easier than switching from an extended keyboard to
a Mac Plus keyboard.  Now I can switch among all three types of keyboards
quickly.  The keyboard on a PowerBook has a nice feel that is very similar
to an extended keyboard, but maybe a little quieter.

The "palm rest" is very comfortable.  It takes very little time to get
used to the track-ball and buttons.

-- 
Conrad Halling
c-halling@uchicago.edu
From: mancini@fysik.uu.se (Derrick C. Mancini)
Newsgroups: comp.sys.mac.hardware
Subject: QUERY: Quiet Fan for Mac II
Followup-To: comp.sys.mac.hardware
Date: 15 Dec 1992 19:55:18 GMT
Organization: Fysikum, Uppsala Universitet
Distribution: world
NNTP-Posting-Host: usx221.fysik.uu.se

I have recently revitalized my old faithful Mac II with an accelerated
graphics board (Radius 24XP) and Apple 16" screen.  With the speed up
in QuickDraw from the board, my old friend has become quite a servicable
machine (still faster than an LC, after all).  However, I am really
getting bugged by the fan noise compared to other machines.  There was
a fan upgrade available at one time.  Can anyone point me to a retail
source OR has something to offer?  Thanks...

Derrick C. Mancini
Fysiska Institutionen  -  Uppsala Universitet
Box 530  S751 21  Uppsala  Sverige
mancini@fysik.uu.se
---------------------------------------------
"Are we having fun yet?"  -  Zippy
From: Bob.Dohr@f175.n2240.z1.ieee.org (Bob Dohr)
Newsgroups: comp.sys.mac.hardware
Subject: Help!!  Imagewriter II misses top lines.
Date: 18 Dec 92 16:17:11 GMT
Organization: FidoNet node 1:2240/175 - The Associati, Grand Blanc MI

I posted this about two days ago, and I really need some help.  My IW II has
developed a problem where my print-out looks as though the top pins do not
fire.  The T's, I's, E's, and F's are all missing the top most line (i.e. my
T's look like chopped off I's).  I checked the print head on another IW II and 
it worked fine.  My paper thickness lever is properly adjusted, and I pulled
the logic board to check the fuses and they are ok as well.  I purchased
Macintosh Printer Secrets by Larry Pina, but it is not of much help.  The book 
states "If the printer has passed the following self tests, then the problem
might be.....).  THe short coming of the book, is that it does not tell you
what to do if the self-Test prints ok, but deletes the top line.
 
If anybody can help me, please send me private E-mail as I do not get a chance 
to get on here as often as I'd like.  Thanks!!


--  
=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=
 Bob Dohr - Internet: Bob.Dohr@f175.n2240.z1.ieee.org
Newsgroups: comp.sys.mac.hardware
From: louislam@iastate.edu (Louis C Lam)
Subject: Re: HP LJ series II on a Mac
Organization: Iowa State University, Ames IA
Date: Sun, 13 Dec 1992 01:38:58 GMT

>>
>>3) Turn the printer into a postscript printer.  You'll need: Postscript

>Aw, come on, there are more. GDT Softworks makes a driver, and how
>about checking out the grappler from Orange Micro. In general, you need to
>upgrade to at least 1 Meg of RAM on the printer.

If you want AppleTalk, you also need an interface upgrade from HP.


>>down the printer.  For the Pacific Page, I understand there are commands
>>that can be sent down the wire to make the selection.  I don't have the
>>details on this.

But I heard the the PP cartridge is only a emulator, not a true PostScript.

Louis
From: Simon_Kok@mindlink.bc.ca (Simon Kok)
Newsgroups: comp.sys.mac.hardware
Subject: Re: Mac driver for HP Deskjet 550 C?
Date: 18 Dec 92 22:49:19 GMT
Organization: MIND LINK! - British Columbia, Canada

Seasons Greetings.  At the present time, GDT PowerPrint only supports black
and white on the new Hewlett Packard DeskJet 550C printer by using the
DeskJet 500 driver.  We hope to have color support for the DeskJet drivers in
our next release!

The new Hewlett Packard DeskJet Portable printer currently uses the DeskJet
500 driver also from PowerPrint.  We plan to release a specific driver in the
first quarter of 1993.

I'm not sure if there is a Macintosh specific DeskJet 550C printer but you
might want to call Hewlett Packard directly for more info:

Hewlett Packard @ 1-800-35HPMAC.

If you have any more questions or need any clarifications, please feel free
to contact me directly at the office at 604.299.3379 or email me!

Cheers!

--
----------------------------------------------------------------------
Simon Kok                                 America OnLine: GDT
Technical Support Engineer                     AppleLink: GDT.MKT
GDT Softworks, Inc.                           CompuServe: 72137,3246
======================================================================
Newsgroups: comp.sys.pc.hardware,comp.sys.mac.hardware
From: bredell@tdb.uu.se (Mats Bredell)
Subject: Re: DogCow - where it comes from
Reply-To: Mats.Bredell@udac.uu.se
Organization: Uppsala University Computing Center (UDAC)
X-Newsreader: TIN [version 1.1 PL6]
Date: Thu, 17 Dec 1992 08:26:19 GMT

William Gentry (wgentry@netlink.cts.com) wrote:

: I've never been able to find Tech Note 31. It is always deleted from the 
: electronic archives of tech notes. Where is it available?

It's in the Technical Notes Stack, if you search for it. But it's quite
tricky to convince the stack to show it to you ...

/Mats
-- 
Mats Bredell                                   Mats.Bredell@udac.uu.se
Uppsala University Computing Center (UDAC)     Ph:  +46 18 187817
Department of medical systems                  Fax: +46 18 187825
Sweden                                         Think straight - be gay!
From: al862@cleveland.Freenet.Edu (Brent D. McLean)
Newsgroups: comp.sys.mac.hardware
Subject: Daystar's PowerCache Power Consumption on a LC
Date: 12 Dec 1992 16:29:00 GMT
Organization: Case Western Reserve University, Cleveland, OH (USA)
Reply-To: al862@cleveland.Freenet.Edu (Brent D. McLean)
NNTP-Posting-Host: hela.ins.cwru.edu


	One of Daystar's competitors has an advertisement talking about
how the 8 watt PowerCache is drawing a lot more power than the 4 watts
the LC was designed to supply, and that by doing so it would shorten the
life of your LC. Can any of you technical gurus verify whether this is a
legimate point or just a marketing gimick. Thanks.

-- 
 Brent D. McLean                     -  "I'm at the corner of Walk and 
 al862@cleveland.freenet.edu         -       Don't Walk..."
From: tgpt_ltd@uhura.cc.rochester.edu (Tom Guptill)
Newsgroups: comp.sys.mac.hardware
Subject: Re: "Windoze" slow? Naah...Re: pc and mac:
Date: 16 Dec 92 23:45:53 GMT
Organization: University of Rochester - Rochester, New York


Can you say comp.sys.mac.ADVOCACY ????



Tom.  ( I knew you could... )

-- 
| Tom Guptill           | tgpt_ltd@cc.rochester.edu (internet) |
| CPU Box 277445 U of R | tgpt_ltd@uordbv (bitnet)             |
| Rochester NY 14627    |                                      |
| (716) 274-0156        |                                      |
Organization: Sophomore, H&SS general, Carnegie Mellon, Pittsburgh, PA