2_use_case_name: OCFO Response Augmentation Suite
3_agency: Department of Homeland Security
3_abr: DHS
4_bureau: FEMA
8_topic_area: Mission-Enabling
10_commercial_ai: None of the above.
11_purpose_benefits: 1) FEMA OCFO GPT - B is an internal facing GenAI tool to augment the FEMA workforce in generating initial responses to questions for the record and providing a preliminary response to the Program Office to use in their formal response to the request. 
2) FEMA OCFO GPT provides draft responses reducing the data gathering stage and providing additional time for analysis, response, and approval.  This has reduced the analyst initial level of effort versus individual research by 80% on initial surveys.

1) Travel Policy GPT is an internal facing GenAI tool to augment the FEMA workforce in generating initial responses to questions regarding FEMA/DHS Travel Policy, including the JTR, and providing a preliminary response to the travel specialist to use in their formal response to the queries. 
2) The tool provides improved responses saving the end user 80-90% of the time versus regular engagement with the Travel Service Center.  The tool also allows travelers to ask specific questions that require Travel Service Center engagement, limiting the needed triage and speeding resoultion times.

1) Fiscal Policy GPT is an internal facing GenAI tool to augment the FEMA workforce in providing preliminary responses to questions regarding FEMA/DHS Fiscal Policy.
2) The tool provides improved responses saving the end user 80-90% of the time versus regular engagement with the DHS/FEMA OCFO Policy.  The tool also allows internal users to ask specific questions that require Fiscal Policy engagement, limiting the needed triage and speeding resoultion times.
12_outputs: FEMA OCFO GPT is an internal facing GenAI tool to augment the FEMA workforce in generating initial responses to questions for the record and providing a preliminary response to the Program Office to use in their formal response to the request.  FEMA OCFO GPT leverages public facing and internal deliberative documents (hearing testimony, answers sent to previous questions, and other relevant documents) to assist in answering questions the Agency receives.  The tool generates a draft response that is then refined/updated prior to providing a formal response.  This tool is leveraged in the data gathering stage and does not replace any current analysts work or Agency leadership review prior to submittal via the formal request for information or question from an internal stakeholder or external stakeholder.

Travel Policy GPT is an internal facing GenAI tool to augment the FEMA workforce in generating initial responses to questions regarding FEMA/DHS Travel Policy, including the JTR, and providing a preliminary response to the travel specialist to use in their formal response to the queries.  Travel Policy GPT leverages the JTR and internal travel policy documents to assist in answering questions the FEMA Travel Service Center receives.  The tool generates a draft response that is then refined/updated prior to providing a formal response.  This tool is leveraged in the data gathering stage and does not replace any current analysts work or leadership review, as required, prior to submittal via the formal request for information or question from a traveler traveling on FEMA's behalf or in accordance with their duties to support the FEMA mission.

Fiscal Policy GPT is an internal facing GenAI tool to augment the FEMA workforce in providing preliminary responses to questions regarding FEMA/DHS Fiscal Policy.  Fiscal Policy GPT will leverage the DHS FMPM and FEMA Fiscal Policy documents.  The tool is planned to generate a draft response with references to assist FEMA internal workforce in compliance with established policy.  This tool is leveraged in the data gathering stage and does not replace good judgement or in any way impact decisions on compliance with established Fiscal Policy.  The tool will display a disclaimer to this effect that will be cleared with FEMA/DHS OGC, as appropriate.
16_dev_stage: Operation and Maintenance
17_impact_type: Neither
18_date_initiated: 7/1/2023
19_date_acq_dev_began: 8/1/2023
20_date_implemented: 2/1/2024
22_dev_method: Developed with contracting resources.
23_contract_piids: 70FA3124F00000027
24_hisp_support: No
27_public_info: No
29_contains_pii: No
30_saop_review: Yes
31_data_catalog: Yes
33_agency_data: Budget Exhibits, Passback Materials, Hearing Testimony, Questions Received, Answers Provided

Travel Policy Documents (Joint Travel Regulation (JTR), DHS Travel Policy, FEMA Travel Policy)

Fiscal Policy Documents - Treasury Financial Manual (TFM), DHS Financial Policy Manual, FEMA Fiscal Policies
34_data_docs: Documentation has been partially completed: Some documentation exists (detailing the composition and any statistical bias or measurement skew for training and evaluation purposes), but documentation took place within this use case’s development.
37_custom_code: Yes
38_code_access: Yes – agency has access to source code, but it is not public.
40_has_ato: Yes
41_system_name: FEMA OCFO GPT
42_dev_tools_wait: Less than 6 months
43_infra_provisioned: Yes
45_compute_request: Yes
47_timely_resources: Yes
49_existing_reuse: Use of existing data platforms: This use case is being developed on existing enterprise data and analytics platforms within the agency rather than procuring additional platforms or SaaS to operate.
50_internal_review: Limited documentation for review: Some information regarding the model’s performance on specific benchmarks are available or have been shared with specific stakeholders within the agency.