2_use_case_name: Translation of Digital Media
3_agency: Department of Housing and Urban Development
3_abr: HUD
4_bureau: Office of Public Affairs (OPA)
8_topic_area: Mission-Enabling
10_commercial_ai: None of the above.
11_purpose_benefits: OPA is using Google Translate to translate information on public-facing websites. On every HUD.gov webpage, there is an “Español” button that calls Google Translate to translate the page into Spanish. From there, a Google Translate banner appears on the page allowing for the translation into any available language. This is a free, off-the-shelf solution with no customization. It is also an interim solution to improve language access at HUD while a permanent solution is being developed in line with HUD’s Language Access Plan in response to Executive Order 13166. 
12_outputs: Translated content on HUD.gov
16_dev_stage: Operation and Maintenance
17_impact_type: Both
18_date_initiated: 5/1/2024
19_date_acq_dev_began: 5/1/2024
20_date_implemented: 5/1/2024
21_date_retired: N/A 
22_dev_method: Developed in-house.
24_hisp_support: No
27_public_info: Yes
29_contains_pii: No
30_saop_review: Yes
31_data_catalog: Other
31_question_type: The data set for this use case is all the public-facing content available on HUD.gov
34_data_docs: Documentation is complete: Documentation exists regarding the maintenance, composition, quality, and intended use of the training and evaluation data, as well as any statistical bias across model features and protected groups. 
37_custom_code: No
38_code_access: No – agency does not have access to source code.
40_has_ato: No
41_system_name: Google Translate
42_dev_tools_wait: Less than 6 months
43_infra_provisioned: Yes
45_compute_request: Yes
47_timely_resources: Yes
49_existing_reuse: None: This use case does not re-use any internally developed tooling or managed infrastructure from any other AI development efforts within the agency.
50_internal_review: Documentation has been developed: Complete documentation detailing model performance across a range of benchmarks, architecture, relevant features and information regarding the appropriate use of the model for predictive tasks has been created.
51_extension_request: No – Agency did not request an extension for this use case.
52_impact_assessment: Yes
53_real_world_testing: Agency CAIO has waived this minimum practice and reported such waiver to OMB.
54_key_risks: The Office of Public Affairs completed an AI Impact Assessment and identified the following risks for machine translation of digital media:

- There are known challenges with AI translation when it comes to fully understanding cultural backgrounds and nuances (for example, translating idioms, proverbs, humor, colloquialisms, slang, and sarcasm) and this can result in awkward translations. 
- Text submitted to the Google Translate API is sent to Google's servers for processing.
- Initially there was data to suggest that there was gender bias evident in translations, specifically by mostly defaulting to male translations.
55_independent_eval: Agency CAIO has waived this minimum practice and reported such waiver to OMB.
56_monitor_postdeploy: No monitoring protocols have been established: Necessary infrastructure needed to perform monitoring of AI systems in production is not available and/or a plan to monitor models has not yet been established.
57_autonomous_impact: Other – Immediate human intervention is not practicable; however, an appropriate fail-safe has been implemented. 
57_question_type: There are no decisions or actions associated with this use case. It simply translates content available on HUD.gov.
59_ai_notice: Agency CAIO has waived this minimum practice and reported such waiver to OMB.
61_adverse_impact: No
62_disparity_mitigation: Agency CAIO has waived this minimum practice and reported such waiver to OMB.
63_stakeholder_consult: Agency CAIO has waived this minimum practice and reported such waiver to OMB.
65_appeal_process: Agency CAIO has waived this minimum practice and reported such waiver to OMB.
67_opt_out: Agency CAIO has waived this minimum practice and reported such waiver to OMB.