Official Languages (Communications with and Services to the Public) Regulations — 5
inguistic minority population, the number of those persons is equal to at least 30 per cent of the total population in the CSD and the office or facility is one of two or more offices or facilities of the institution in the CSD that provide the same services; (k) the office or facility is located outside a CMA and within a CSD that it serves, the CSD has at least 500 persons of the English or French linguistic minority population, the number of those persons is equal to less than 5% of the total population in the CSD, the office or facility does not provide any of the services referred to in subparagraphs (l)(i) to (ix) and at that office or facility during a year at least 5% of the demand from the public for services is in the official language of the English or French linguistic minority population; (l) the office or facility is located outside a CMA and within a CSD that it serves, the CSD has at least 500 persons of the English or French linguistic minority population, the number of those persons is equal to less than 5 per cent of the total population in the CSD and the office or facility is the only office or facility of the institution in the CSD that provides (i) services of a Service Canada Centre of the Department of Employment and Social Development, (ii) services of a passport point of service, (iii) services of a post office, (iv) services of an office of the Business Development Bank of Canada, (v) services of an office of the Canada Revenue Agency, (vi) services of an office of the Department of Canadian Heritage, (vii) services of a detachment of the Royal Canadian Mounted Police, (viii) services of an office of the Public Service Commission, or (ix) services of a regional economic development agency; (m) the office or facility is located outside a CMA and within a CSD that it serves, the CSD has at least 500 persons of the English or French linguistic minority population, the number of those persons is equal to less than 5% of the total population in the CSD, the office or facility is one of two or more offices or facilities of the institution in the CSD that provide any of the services referred to in subparagraphs (l)(i) to (ix) and those services are not available in both official languages at a proportion of those offices or facilities that is at least equal to the proportion of that population in the CSD to the total population in the CSD or, if the number representing that proportion of offices or facilities is less than one, at at least one of those offices or facilities, the choice of which depends on (i) the distribution of the English or French linguistic minority population within the CSD, (ii) the mandate of the offices or facilities that provide those services, their clientele and their location within the CSD, and (iii) the advice received after consultation with the English or French linguistic minority population that is served by those offices or facilities; (n) the office or facility is located outside a CMA and within a CSD that it serves, the CSD has at least 200 but fewer than 500 persons of the English or French linguistic minority population, the number of those persons is equal to at least 5% of the total population in the CSD, the office or facility does not provide any of the services referred to in subparagraphs (l)(i) to (ix) and at that office or facility during a year at least 5% of the demand from the public for services is in the official language of the English or French linguistic minority population; (o) the office or facility is located outside a CMA and within a CSD that it serves, the CSD has at least 200 but fewer than 500 persons of the English or French linguistic minority population, the number of those persons is equal to at least 5% of the total population in the CSD, the office or facility is the only office or facility of the institution in the CSD that provides any of the services referred to in subparagraphs (l)(i) to (ix); (p) the office or facility is located ou