Motor Vehicle Tire Safety Regulations — 13.04
Information on website 13.04 (1) A company that gives a notice of defect or non-compliance to the Minister under subsection 10(1) or 10.1(1) of the Act must publish the following information, in both official languages, on the website that the company uses to communicate information directed at the Canadian market: (a) the date on which the notice was given to the Minister; (b) the brand name, size designation, type and tire identification number of the tire referred to in the notice and any other information that is necessary to permit its identification; (c) the number, title or other identification that is assigned by the company to the notice; (d) the motor vehicle safety recall number that is issued by the Department of Transport; (e) a description of (i) the nature of the defect, including the causes of the defect, and its location, or (ii) the non-compliance, including the causes; (f) a description of the safety risk to persons arising from the defect or non-compliance; (g) a statement that the defect or non-compliance could cause a crash, if applicable; (h) if the defect or non-compliance is not likely to cause a crash, the type of injury that may result from the defect or non-compliance; (i) a description of the corrective measures to be taken in respect of the defect or non-compliance and how they are to be implemented; (j) any precautions that may be taken to minimize the safety risk until the corrective measures are implemented; (k) a statement that the parts and facilities that are necessary to correct the defect or non-compliance are available or, if they are not, the earliest date by which they are expected to be available; (l) if applicable, a statement indicating that information in respect of notices given before a specified date is not available on the website and how to obtain the information; (m) on each web page where the information referred to in paragraphs (a) to (l) is displayed, instructions on how to (i) contact the company concerning any questions related to the notice, (ii) report a safety concern relating to a tire, and (iii) inform the company of a transfer of ownership of a tire or a change of address; and (n) the date on which the information was last updated on each web page displaying the information referred to in paragraphs (a) to (l). Date of publication (2) The company must publish the information referred to in subsection (1) as soon as feasible, but not later than 60 days after the day on which the company gives the notice to the Minister, and must update the information within seven days after the day on which there is any change to it. Exception (3) Despite subsection (2), if the information referred to in paragraph (1)(d), (i) or (k) is not available on the day on which it is to be published, the company must publish the information within seven days after the day on which it becomes available. Minimum period of availability of information (4) The company must ensure that the information referred to in subsection (1) remains displayed on the website for at least 10 years beginning on the day on which the company gives the notice of defect or non-compliance to the Minister. Hyperlink (5) The information referred to in subparagraphs (1)(m)(i) to (iii) may be made available by way of a hyperlink. Availability of information (6) The company must ensure that the information referred to in subsection (1) is (a) available free of charge; (b) accessible without the user having to register or enter any information; and (c) displayed either directly on the website’s home page or made available by way of a hyperlink that contains the word “Recall” or “Recalls” and that is prominently displayed on that home page. Exception (7) A company is not required to meet the requirements of this section if (a) the requirements have been met by another company that manufactured, sold or imported the tire; or (b) the company does not have a website to communicate information directed at the Canadian market.