Official Languages (Communications with and Services to the Public) Regulations — 5
 office or facility is the only office or facility of the institution in the CSD that provides any of the services referred to in subparagraphs (l)(i) to (ix); (p) the office or facility is located outside a CMA and within a CSD that it serves, the CSD has at least 200 persons but fewer than 500 persons of the English or French linguistic minority population, the number of those persons is equal to at least 5% of the total population in the CSD, the office or facility is one of two or more offices or facilities of the institution in the CSD that provides any of the services referred to in subparagraphs (l)(i) to (ix) and those services are not available in both official languages at a proportion of those offices or facilities that is at least equal to the proportion of that population in the CSD to the total population in the CSD or, if the number representing that proportion of offices is less than one, at least one of those offices or facilities, the choice of which depends on (i) the distribution of the English or French linguistic minority population within the CSD, (ii) the mandate of the offices or facilities that provide those services, their clientele and their location within the CSD, and (iii) the advice received after consultation with the English or French linguistic minority population that is served by those offices or facilities; (q) the office or facility is located outside a CMA and within a CSD that it serves, the CSD has fewer than 200 persons of the English or French linguistic minority population, the number of those persons is equal to at least 30% of the total population in the CSD and the office or facility provides any of the services referred to in subparagraphs (l)(i) to (ix); (r) the office or facility is located outside a CMA and within a CSD that it serves, the number of persons of the English or French linguistic minority population in the CSD has not been determined by Statistics Canada, or cannot be disclosed by it for reasons of confidentiality, and at that office or facility during a year at least 5% of the demand from the public for services is in the official language of that population; (s) the office or facility is located outside a CMA and within a CSD, the number of persons of the English or French linguistic minority population in the service area of the office or facility cannot be determined by Statistics Canada because of the nature of the service area or cannot be disclosed by Statistics Canada for reasons of confidentiality, and at that office or facility during a year at least 5% of the demand from the public for services is in the official language of that population; or (t) the office or facility is located on an island that is accessible only by boat or by plane and the English or French linguistic minority population is equal to at least 30% of the total population of the island. (2) For the purposes of paragraph 22(b) of the Act, there is significant demand for communications with and services from an office or facility of a federal institution in the official language that is not the official language of the English or French linguistic minority population where the office or facility is located in Canada and is not an office or facility at which there is significant demand in both official languages under subsection (1). (3) For the purposes of paragraph 22(b) of the Act, there is significant demand for communications with and services from an office or facility of a federal institution in an official language where the office or facility is located outside Canada and at that office or facility over a year at least 5 per cent of the demand from the public for services is in that language. (3.1) For the purposes of paragraphs (1)(b), (c), (g), (h), (i), (j), (l), (m), (o), (p) and (q), there is significant demand for communications with and services from an office or facility of a federal institution in both official languages if there is currently a significant demand for