Accessible Canada Act — A-0.6 51
Initial accessibility plan 51 (1) A regulated entity that is a Canadian carrier or a telecommunications service provider must, before the expiry of one year after the day fixed or determined by regulations made under subsection 54 (1) that apply to that regulated entity, prepare and publish, in accordance with this Act and regulations made under that subsection, an accessibility plan respecting (a) its policies, programs, practices and services in relation to the identification and removal of barriers, and the prevention of new barriers, in the areas referred to in paragraphs 5(c), (d) and (e) and the area referred to in paragraph 5(c.1) as it relates to the areas referred to in paragraphs (d) and (e); (b) the conditions imposed under section 24 or 24.1 of the Telecommunications Act to which the regulated entity is subject that relate to the identification and removal of barriers and the prevention of new barriers; and (c) the provisions of any regulations made under that Act that relate to the identification and removal of barriers and the prevention of new barriers and that apply to the regulated entity. Updated accessibility plan (2) The regulated entity must prepare and publish, in accordance with this Act and regulations made under subsection 54 (1), an updated version of its accessibility plan no later than the third anniversary of the day on which the plan was last published or before the expiry of the applicable period prescribed by regulations made under that subsection. Notice to Commission (3) The regulated entity must notify the Canadian Radio-television and Telecommunications Commission, within the time and in the manner prescribed in regulations made under subsection 54 (1), of the publication of every version of its accessibility plan. Duty to consult (4) The regulated entity must consult persons with disabilities in the preparation of its accessibility plan and every updated version of its accessibility plan. Manner of consultation (5) The accessibility plan must set out the manner in which the regulated entity consulted persons with disabilities in the preparation of the plan. Applicable requirements (6) The accessibility plan need not address a requirement that applies to the regulated entity and that is set out in a condition or regulation referred to in paragraphs (1)(b) and (c) unless the requirement has been in force at least three months before the day on which the accessibility plan must be published. Duty to make plan available on request (7) If a person makes a request in accordance with subsection (8), the regulated entity must, within the time prescribed by regulations made under subsection 54 (1), make its accessibility plan available to the person in the format prescribed by regulations made under that subsection that is indicated in the request. Conditions (8) The request must be made in the form and manner prescribed by regulations made under subsection 54 (1) and must indicate the format prescribed by regulations made under that subsection in which the accessibility plan is to be made available to the person making the request. Principles (9) The regulated entity must take into account the principles set out in section 6 when it prepares an accessibility plan or an updated version of its accessibility plan.