Motor Vehicle Safety Regulations — 15
result of the defect; (j) a description of the safety risk to persons arising from the defect; (k) a statement that the defect could cause a crash, if applicable; (l) if the defect is not likely to cause a crash, the type of injury that may result from the defect; (m) a description of the corrective measures to be taken in respect of the defect and how they are to be implemented, including (i) a general description of the work involved, (ii) the estimated time required in order to take the corrective measures, (iii) a statement that the company will cover the costs of the corrective measures or an estimate of the cost of the corrective measures to the vehicle’s current owner, and (iv) information identifying the persons who can implement the corrective measures; (n) any precautions that may be taken to minimize the safety risk until the corrective measures are implemented; and (o) a statement indicating that if the vehicle’s current owner has leased the vehicle, the owner shall send to the lessee a copy of the notice and any subsequent notice within 10 working days after the day on which the notice is received. (7) The company is not required to provide to the current owner the information referred to in paragraph (6)(m) if it is not available on the day on which the notice is given but shall provide that information (a) as soon as it is available; or (b) at the same time as the company provides the information required under subsection 10.4(1) of the Act. (8) The words “SAFETY”, “RECALL”, “ RAPPEL ” and “ SÉCURITÉ ” are required to be clearly visible (a) on the envelope, or through a window of the envelope, in upper case and in a font size that is larger than the one used for the recipient’s address, if the notice of defect is given to the current owner in paper form; or (b) in the subject line of the communication, in upper case, if the notice of defect is given to the current owner in electronic form. (9) A notice of defect that is given to a prescribed person shall contain the following information: (a) the company’s name; (b) for each vehicle that may contain the defect, its make, model, model year and vehicle identification number and any other information that is necessary to permit its identification; (c) the number, title or other identification that is assigned by the company to the notice; (d) a description of the nature of the defect, including the causes, and a description of the location of the defect; (e) operating conditions or other factors that may cause a malfunction of the vehicle system or component; (f) a description of the safety risk to persons arising from the defect; (g) a description of the corrective measures to be taken in respect of the defect and how they are to be implemented; and (h) any precautions that may be taken to minimize the safety risk until the corrective measures are implemented. (10) The company is not required to provide to the prescribed person the vehicle identification number under paragraph (9)(b) if (a) the vehicle identification number is published on the website that the company uses to communicate information directed at the Canadian market along with the number, title or other identification that is assigned by the company to the associated notice of defect; or (b) the information in the notice of defect is published in accordance with section 15.05. (11) The company is not required to provide to the prescribed person the information referred to in paragraph (9)(g) if it is not available on the day on which the notice is given but shall provide that information as soon as it is available. SOR/95-147, s. 2; SOR/98-524, s. 3; SOR/2008-104, s. 3; SOR/2009-318, s. 3; SOR/2013-117, s. 3; SOR/2015-111, s. 1 SOR/2019-253, s. 2 SOR/2024-274, s. 1