Accessible Canada Regulations — 12
12 The Regulations are amended by adding the following after section 19.5: Mobile applications 19.51 (1) Each of the following regulated entities must ensure that any mobile application that it launches on or after the day on which this section first applies to the entity and that is not employee-facing conforms, to the extent feasible, to the applicable requirements set out in clauses 4 to 7 and 11 of the ICT Standard for as long as the application remains available for download: (a) a federal public sector entity other than a broadcasting or telecommunications entity or a transportation service provider; and (b) a regulated entity described in paragraph 7(1)(e) of the Act, other than a broadcasting or telecommunications entity or a transportation service provider, that had an average of 500 or more employees during the preceding three-year period. Alternative measures (2) To the extent that conformity with the applicable requirements of the ICT Standard is not feasible, the regulated entity must, if this non-conformity imposes barriers on users or potential users of the mobile application, ensure that other reasonable measures to remove those barriers are taken, including the establishment of alternative means for accessing the key information that is provided in the mobile application or for performing the tasks associated with the mobile application. Exceptions to alternative measures (3) Subsection (2) does not apply in respect of any maps, mapping services or technical drawings or images in the mobile application. Exceptions — certain content (4) This section does not apply in respect of heritage content or user-generated content. Conformity assessment — other mobile applications (5) If a regulated entity referred to in paragraph (1)(a) or (b) continues to make available for download a mobile application that it launched before the day on which this section first applied to the entity and that is not employee-facing, it must conduct or obtain a conformity assessment, including a gap analysis, against the applicable requirements set out in clauses 4 to 7 and 11 of the ICT Standard with respect to that mobile application. Non-web documents 19.52 (1) Each of the following regulated entities must ensure that any non-web document that, on or after the day on which this section first applies to the entity, is made available for download from any of its web pages, or mobile applications, that are not employee-facing conforms, to the extent feasible, to the applicable requirements set out in clauses 4 to 7 and 10 of the ICT Standard for as long as the document remains available for download: (a) a federal public sector entity other than a broadcasting or telecommunications entity or a transportation service provider; and (b) a regulated entity described in paragraph 7(1)(e) of the Act, other than a broadcasting or telecommunications entity or a transportation service provider, that had an average of 500 or more employees during the preceding three-year period. Alternative measures (2) To the extent that conformity with the applicable requirements of the ICT Standard is not feasible, the regulated entity must, if this non-conformity imposes barriers on users or potential users of the non-web document, ensure that other reasonable measures to remove those barriers are taken, including the establishment of alternative means for accessing the key information that is provided in the document or for performing the tasks associated with the document. Exceptions to alternative measures (3) Subsection (2) does not apply in respect of any maps, mapping services or technical drawings or images in the non-web document. Exception — certain content (4) This section does not apply in respect of heritage content or user-generated content.