Transportation Information Regulations — 7.2
7.2 (1) Subject to subsection (6), a large air carrier must provide to the Minister on a monthly basis the following information for each passenger flight it operates, including flights operated by a regional operator on its behalf and cancelled flights, that originates in or is destined for an aerodrome in Canada: (a) the aircraft’s registration mark; (b) the flight number; (c) the aerodromes of origin and destination; (d) the marketing air carrier and operating air carrier codes; (e) the scheduled date and time of departure and arrival at the gate; (f) the actual date and time of departure and arrival at the gate; (g) the date and time of take-off and landing; (h) the delay in number of minutes, by cause, if applicable; (i) an indication of whether passengers were provided with the opportunity to disembark, if a flight is delayed on the tarmac at an airport in Canada for more than three hours after the doors of the aircraft are closed for take-off or after the flight has landed; (j) an indication of whether the flight was cancelled and the cause; and (k) an indication of whether the flight was diverted. (2) Subject to subsection (6), a large air carrier must provide to the Minister on a monthly basis and aggregated by flight segment, the following information in respect of passenger flights it operates, including flights operated by a regional operator on its behalf and cancelled flights, that originate in or are destined for an aerodrome in Canada: (a) in the case of denial of boarding within the meaning of the Air Passenger Protection Regulations , (i) the number of passengers who were denied boarding, (ii) the number of passengers who gave up their seat on an involuntary basis, (iii) the number of passengers who gave up their seat on a voluntary basis, (iv) the number of passengers boarded, and (v) the reason for the denial of boarding; (b) the number of pieces of checked baggage; (c) the number of pieces of checked baggage that have been lost for more than 21 days; (d) the number of pieces of damaged checked baggage; and (e) the number of complaints received and recorded by the air carrier in respect of (i) the assignment of seats to children under the age of 14 years, (ii) the transportation of musical instruments, and (iii) the provision of information to passengers in a timely manner, in the case of a flight delay or flight cancellation. (3) A small air carrier must provide to the Minister on a quarterly basis and aggregated by flight segment, the following information in respect of passenger flights it operates, including flights operated by a regional operator on its behalf and cancelled flights, that originate in or are destined for an aerodrome in Canada: (a) the number of flights; (b) the marketing air carrier and operating air carrier codes; (c) the number of flights, as applicable (i) cancelled, by cause, (ii) delayed, by cause, and (iii) delayed on the tarmac at an airport in Canada for more than three hours after the doors of the aircraft are closed for take-off or after the flight has landed; (d) in the case of denial of boarding within the meaning of the Air Passenger Protection Regulations , (i) the number of passengers who were denied boarding, (ii) the number of passengers who gave up their seat on an involuntary basis, (iii) the number of passengers who gave up their seat on a voluntary basis, (iv) the number of passengers boarded, and (v) the reason for the denial of boarding; and (e) the number of complaints received and recorded by the air carrier in respect of (i) the assignment of seats to children under the age of 14 years, (ii) the transportation of musical instruments, and (iii) the provision of information to passengers in a timely manner, in the case of a flight delay or flight cancellation. (4) A small air carrier must provide to the Minister on a quarterly basis and aggregated by arrival aerodrome, the following information in respect of passenger flights it operates, including flights opera