Canada Student Loans Regulations — 28.11
28.11 (1) If a lender has two or more claims for loss each of which is a claim for loss that could be made in accordance with section 28 or 28.1, instead of making the claims individually, the lender may group the claims together and submit them to the Minister in an electronic format acceptable to the Minister. (2) If the claims are submitted in that way, the documentation required under subsection 28(5) to substantiate the claims is not required to be submitted with the claims. (3) After receiving the claims, the Minister shall compare the information contained in the claims with the information in the Minister's files. (4) The Minister may decide not to accept a claim that cannot be verified by that comparison. If a claim is not accepted, the Minister shall notify the lender that the claim has not been accepted and shall tell the lender why the claim has not been accepted. (5) After setting aside the claims that are not accepted, the Minister may pay the lender the remaining claims. The payment is to be considered an advance payment, subject to being adjusted after those remaining claims are audited. (6) The Minister shall choose a sample of those remaining claims and shall request the lender to provide the Minister with the documentation required under subsection 28(5) to substantiate the claims in the sample. In that request, the Minister shall set out the time within which the documentation shall be provided. (7) If the documentation required to substantiate a claim is not provided to the Minister within the requested time, the Minister may decide not to accept the claim. (8) If a claim in the sample is not substantiated by the documentation that is provided to the Minister or if a claim fails to meet any other requirement of these Regulations, the Minister may decide not to accept the claim. (9) If the Minister is of the opinion that too many of the claims in the sample are not substantiated by the documentation that is provided to the Minister or fail to meet any other requirement of these Regulations, the Minister may decide not to accept any of the claims that were the subject of the lender's request for payment. (10) If the Minister decides under subsection (7), (8) or (9) not to accept a claim, the Minister shall notify the lender that the claim has not been accepted and shall tell the lender why the claim has not been accepted. On the day that the notification is sent to the lender, the advance payment made by the Minister to the lender in respect of the claim becomes a debt due to Her Majesty. (11) After the audit is concluded, if the Minister finds that an amount remains owing to the lender in respect of the claims that have been accepted, the Minister may pay that amount to the lender. If, on the other hand, the Minister finds that the advance payment made to the lender in respect of the claims that have been accepted is more than the amount to which the lender was entitled in respect of those claims, the Minister shall notify the lender that the advance payment in respect of those claims was excessive and shall tell the lender why it was excessive. On the day that the notification is sent to the lender, the amount of the excess becomes a debt due to Her Majesty. SOR/98-287, s. 5