Organization: UNITED WAY OF CONNECTICUT INC
Mission: THE MISSION OF UNITED WAY OF CONNECTICUT IS TO HELP MEET THE NEEDS OF CONNECTICUT AND ITS RESIDENTS BY PROVIDING INFORMATION, EDUCATION AND CONNECTION TO SERVICES.
Activities: 211, A PROGRAM OF UWC, IS A STATEWIDE 24 HOUR TELEPHONE AND INTERNET INFORMATION AND REFERRAL SERVICE THAT PROVIDES FREE HEALTH AND HUMAN SERVICES AND COMMUNITY REFERRALS, AS WELL AS CRISIS INTERVENTION TO ANYONE IN CONNECTICUT. FAMILIES SIMPLY DIAL 211 TO GET CONNECTED OR LOG ON TO WWW.211CT.ORG. IN ADDITION, UWC OPERATES SEVERAL SPECIALIZED CALL UNITS: 211 CHILD DEVELOPMENT INFOLINE, EMERGENCY MOBILE CRISIS INTERVENTION SERVICES, AND 211 HOUSING. IN FY20, 211 HANDLED 313,342 CALLS AND REGISTERED 1,447,141 WEB VISITS FROM PEOPLE ACROSS CONNECTICUT. 211 MAINTAINS A COMPUTERIZED DATABASE OF 3,814 HEALTH AND HUMAN SERVICE AGENCIES OFFERING 35,886 SERVICES AND OVER 4,000 LICENSED CHILD CARE FACILITIES. 211 OPERATES 24 HOURS A DAY, 365 DAYS A YEAR, WITH MULTILINGUAL CALL SPECIALISTS AND TDD ACCESS AVAILABLE.
CARE 4 KIDS: CONNECTICUT'S CHILD CARE SUBSIDY PROGRAM HELPS LOW TO MODERATE INCOME WORKING FAMILIES PAY FOR CHILD CARE. UWC'S SCOPE OF RESPONSIBILITY INCLUDES CALL CENTER, INTAKE, ELIGIBILITY, INVOICE PROCESSING, MAILROOM, GRIEVANCE AND MEDIATION, AND PROGRAM OUTREACH. 23,786 CHILDREN ENROLLED IN CARE 4 KIDS RECEIVED 216,915 CALLS, AND PROCESSED 66,000 INVOICES.2-1-1 CHILDCARE: SERVES AS CONNECTICUT'S CHILD CARE RESOURCE AND REFERRAL SYSTEM. ASSISTS PARENTS AND CHILD CARE PROVIDERS IN LOCATING APPROPRIATE RESOURCES AND REFERRALS; EDUCATES PARENTS/PROVIDERS ON QUALITY INDICATORS OF EARLY CHILDHOOD PROGRAMS; MAINTAINS A DATABASE OF 5,000 LICENSED AND LICENSE-EXEMPT PROGRAMS IN CONNECTICUT; DELIVERS PROVIDER ORIENTATION TRAINING AND MATERIALS FOR IN-HOME PROVIDERS; PROVIDES INFORMATION TO HELP UNLICENSED PROVIDERS TO BECOME LICENSED; THROUGH 2-1-1 CHILDCARE, OFFERS TRAINING PROGRAMS, TECHNICAL ASSISTANCE AND PROFESSIONAL DEVELOPMENT OPPORTUNITIES TO EARLY CARE AND EDUCATION PROVIDERS.
COMMUNITY RESULTS CENTER AND OTHER PROGRAM SERVICES: PROVIDES RESEARCH AND ANALYSIS THAT INFORMS LOCAL COMMUNITY AND STATE PLANNING AND DECISION MAKING. SUPPORTS 15 LOCAL UNITED WAYS IN THEIR COMMUNITY IMPACT WORK.
NTEE category: Human Services
Secondary category: Mental Health & Crisis Intervention