GhulamShabbirKhan/BankFAQs huggingface dataset:
cards 
 What is the maximum value for which the Card can be used 
 There is no limit imposed on the usage of Hajj Umrah ForexPlus card. Customers can withdraw/utilise any amount up to the value loaded on Hajj Umrah ForexPlus card at any ATM/POS. However, there are some ATMs service providers which have put in per day / per transaction limit towards cash dispense which cannot be changed by HDFC Bank. In such cases the cardholder might need to do multiple transactions if he wants to withdraw any amount higher than that allowed in one transaction.
insurance 
 What is an injury or injuries 
 Injury or injuries means any physical, external or accidental bodily injury occurring suddenly in time and resulting solely and independently of any other cause or any physical defect or infirmity existing before the period of insurance.
accounts 
 Is employment confirmation mandatory for me to open a Regular Salary Account 
 Yes, employment confirmation is required to ensure that you are an employee of the company.
loans 
 Do I need to pledge anything or give collateral to get a car loan 
 No, there’s no need for any collateral. You will only need you to hypothecate the car in our name. An endorsement will have to be made in the Registration Certificate (RC) book of the vehicle. This will be cancelled after you repay the loan.
loans 
 What is the mode of repayment (Education Loans For Foreign Education) 
 You have the option of repaying the loan through a Standing instruction, ECS or post-dated cheques.
accounts 
 How can I book a Fixed Deposit through NetBanking 
 You can book Fixed Deposits through NetBanking provided: You have registered for the facility with necessary online financial transaction rights Your PAN number is updated under your Customer Identification Number in Bank's records The following are the steps required to book your Fixed Deposit online: Access your NetBanking account with your Customer ID and IPIN (NetBanking Password) Select Open New Fixed Deposit option under the Fixed Deposit menu from the Menu bar located on the left hand side of the web page Select the desired values from the Drop-down lists Once complete, click on Continue and Confirm the details entered A new web page, confirming the Fixed Deposit booking, will be displayed. Physical advice will not be sent for Fixed Deposits booked through Net Banking. An electronic mail advice will be sent to you on your registered e-mail ID within 2 working days. The password for your Fixed Deposit Advice will be your Customer ID. At any point, if you wish to check your Fixed Deposit holdings, the same may be viewed on the Fixed Deposit summary page on Net banking. In case you want physical advice, you may walk into your nearest HDFC bank branch. View more
accounts 
 Is there a monthly or quarterly interest pay-out option 
 Interest is paid when the Recurring Deposit account is closed, and on maturity.
insurance 
 What is the difference between Income and Extra Life Income options 
 In addition to the benefits under Income Option, you get an additional Extra Life Sum Assured upon death due to Accident under Extra Life Income option. This additional Sum Assured will be payable partly as Lump sum and partly as income benefit on accidental death.
cards 
 When will my rewards be credited to my member account with my Participating Reward Provider 
 Generally, your account will be credited within 2-3 weeks however at times it may take upto 8 weeks of your purchase. For more queries on ‘Thanks Again’ Reward program, please visit http://in.thanksagain.com/faq/
accounts 
 With Premium Current Account can I make payments to my suppliers at HDFC Bank Branches through Single Cheque Book 
 Yes. When you open an account, you will be issued an at-par cheque book, which is payable at all our branches.
insurance 
 Is there any maturity benefit for this plan 
 No, there is no maturity benefit available under this plan.
insurance 
 What is the maximum amount I can invest 
 There is no limit on maximum amount that you can invest in this plan, subject to underwriting.
insurance 
 What are the medical tests that I need to undergo to enrol myself for the  - Platinum Plan policy 
 No pre-policy medical check up is required for individuals up to the age of 45 years.
insurance 
 For how many years can I stay invested in this plan 
 You can choose a policy term of 10 years or 15 to 25 years under this plan.
insurance 
 What are the steps involved to purchase this policy quickly in case I am travelling and do not have much time 
 Taking you through the procedure and form filling - only KYC documents, signature on proposal form and payment instrument are required. You can also pay online through HDFC Bank NetBanking, Debit card or Credit card. This being a pension plan, you don’t need to go through any medicals. After your form is logged in, you would receive a verification call the next day. Once the verification call is closed with an affirmative from your end, your policy would be issued and the Policy Bond would be delivered to your Demat Account. This Demat Account is completely free of cost. Thus it would not take much time.
insurance 
 When is an FIR necessary in a Home Insurance claim 
 A police FIR is mandatory in the case of: Burglary Theft Malicious Damage Riot and Strike Terrorism
cards 
 Are there any charges to be aware of for Titanium Debit Card 
 Check the associated fees here.
cards 
 How do I know if an ATM will accept my ForexPlus Card 
 ForexPlus cards are accepted at Visa / MasterCard ATMs. Please look out for the VISA/PLUS/MasterCard logo while searching for ATM.
cards 
 Where do I get this card 
 ForexPlus Platinum card is available over the counter at HDFC Bank branches. You simply need to walk into our branch with required documentation and walk out with ForexPlus Platinum card. The card will get activated within 4 hours from realization of funds. Alternatively, the customer can apply for card through NetBanking login also.In case the customer applies the card through NetBanking the card will be delivered to the customer within 2 working days. This facility is available at select locations only.
insurance 
 Are there any other terms and Conditions 
 Yes, there are various terms and conditions associated with this plan. For detailed information, please read the SalesBrochure carefully.
cards 
 Can I use the card to pay in any currency 
 Yes, the card is accepted for payment in any currency apart from those loaded on the card. Please note that cross currency conversion charges will be applicable while processing such transactions.
insurance 
 What are the benefits payable under this policy 
 Now you can protect your entire family with Individual Personal Accident Plan 2 against accidental injuries. The policy provides the benefits to you and your family, for Accidental Death, Permanent Disability, Broken Bones, Burns due to an accident. It also provides benefit of Ambulance cost and hospital cash.
insurance 
 What are Pre and Post hospitalisation expenses 
 Pre-hospitalisation expenses means medical expenses incurred for a specified number of days prior to hospitalisation for any disease, illness or injury sustained which is covered under the Policy. Post-hospitalisation expenses means medical expenses incurred for a specified number of days after discharge from the hospital. In 'Health Suraksha' the pre-hospitalisation period is 60 days while the post-hospitalisation period is 90 days.
cards 
 What happens if the PIN is forgotten 
 The cardholder should call PhoneBanking and ask for a reissuance. Remember that the PIN will be delivered to the purchaser's address.
cards 
 How do I top-up the value of my card when I am abroad 
 ISIC ForexPlus Card can also be loaded on your behalf by someone authorized by you. Authorised person has to visit HDFC Bank branch with the necessary documents and funds. We’ll take care of the rest. You can reload your ISIC ForexPlus card multiple times in future till the card gets expired: You can authorize the Bank to debit your HDFC Bank account by giving an HDFC Bank cheque or make payment using a local cheque drawn on HDFC Bank and reload the card for desired value. Reload requests can be made by any authorized person on your behalf. The person authorised by you for the same will need to come to bank branch and will need to provide the necessary documents to the bank to carry out reload. On receipt of the application form and the funds, your card will get reloaded for the desired amount. HDFC Bank customers can also place a request to reload the card through HDFC Bank PhoneBanking or HDFC Bank NetBanking.
cards 
 Can I issue cheques to load the Multicurrency Platinum ForexPlus Chip card 
 Customer can load Multicurrency card by issuance of cheque against the amount to be loaded. However, cards will be loaded post realisation of the cheque deposited by the customer. The exchange rate applicable will be for the day on which funds are realized and card is activated.
loans 
 How long will it take for me to get a Business Loan 
 Once you submit your application form and supporting documents, we shall give approval within 5 working days provided everything is in order. All loan approvals are at the sole discretion of the bank.
insurance 
 What is the duration of the policy term in case I choose 'Endowment' or 'Endowment with Whole Life' option 
 Policy Term is the period at the end of which the maturity benefit will be paid. One can choose a policy term of 15 to 40 years. In case of “Endowment” Option, the life insurance cover will cease after policy term. In case of “Endowment with Whole Life”, the life insurance cover shall continue even after the policy term, till the age of 100 years.
accounts 
 Can unregistered institutions open an Institutional Savings Account 
 No. Accounts of only registered trusts, societies, associations, clubs can be opened.
accounts 
 How is TDS deducted 
 Check the deduction rates below: Tax Rate Surcharge Education Cess TOTAL Resident Individuals & HUF 10% ---- ---- 10% Corporate Entity 10% ---- ---- 10% NRO 30% ---- 3% 30.90% Firms 10% ---- ---- 10% Co-operative Societies & Local Authority 10% ---- ---- 10% View more
cards 
 Can the ATM PIN be changed 
 No, the ATM PIN cannot be changed at the ATM. In case you have forgotten or lost the PIN, you will need to request for a new PIN with the help of PhoneBanking or through Prepaid NetBanking.
loans 
 How much time will it take to decision an application for Loan Against Rental Receivables 
 Applications would be decisioned within 7 days, and in cases which involve customer availability for completing a field investigation or title search and valuation of a property, within 25 days.
accounts 
 As a Regular Fixed Deposit holder, How do I apply for an exemption on TDS 
 If your total interest income for the year does not fall within the overall taxable limits, you should let us know. You can do this by submitting a form as per the provisions of the Income Tax Act. A few things to note: You can get the 15AA form from the Assessing Officer of the Income Tax department. Even with the 15H/15AA form, the tax that has already been deducted by way of TDS during the year prior will not be refunded. However, you will get a certificate, which can be used while filing your tax return. 15H/15AA Forms are valid only for the financial year in which they are issued. A fresh 15G/H form needs to be completed for each deposit that is placed with the Bank, and it should be completed within the first week of the financial year. View more
cards 
 Where can I contact for offers/service related issues 
 You can call the Apollo customer care service centre number 1860 500 1066 or write to [email protected]
cards 
 Do I need to load all currencies on the card 
 You can load only the currency of your choice depending on your need.
security 
 What is Verified by Visa/MasterCard SecureCode 
 Verified by Visa/ MasterCard SecureCode is a service that lets you use a personal password/ SecureCode with your HDFC Bank card. This SecureCode gives you added assurance that only you can use your HDFC Bank Card to make purchases over the Internet. Just turn on your computer, connect to the Internet and pull out your HDFC Bank Card. You don't need any special software. Use Verified by Visa/ MasterCard SecureCode as easily as you use your PIN at an ATM. View more
cards 
 What is the maximum value for which the Card can be used 
 There is no limit imposed on the usage of ISIC ForexPlus Card. Customers can withdraw/utilise any amount, upto the value loaded on the card at any ATM/POS. However, there are some ATMs service providers which have put in per day / per transaction limit towards cash dispense which cannot be changed by the Bank. In such cases the cardholder might need to do multiple transactions if he wants to withdraw any amount higher than that allowed in one transaction.
security 
 How can I register / re-set password for VBV/MSC if my mobile number/ email ID is not updated in the bank's records 
 You will have to first have to get the details updated in our system by calling our Customer Care Centre and register after 1 working day. It is mandatory to have at least one email ID and one mobile number registered. The same will apply if there is a recent change in your mobile number or email ID.
investments 
 Can I withdraw the amount blocked for ASBA bid application 
 No. The blocked amount cannot be withdrawn. Such amount will remain blocked in your linked bank account till the allotment is completed.
accounts 
 How do I register for Email Statement/s 
 We request you to follow the steps mentioned below to register for an Email Statement of your Account: Step 1) Log in to Net Banking Step 2) On the left hand menu under 'Request’, click on ‘Email Statement Registration’ Step 3) After reading the Terms and Conditions, tick on the text box and then click on ‘Continue’ and then ‘Confirm’ Alternatively, you may submit the attached form to your nearest branch to register for the email statement facility. In case you are unable to visit a branch, we request you to send the form by post or courier. Find your nearest HDFC Bank Branch. Note / Important: Email statements are currently free of charge. Dispatch of the physical statements will discontinue once you register for Email Statement. For Savings Account Customers Only the Primary Account holder will be eligible for the Email Statement facility. In case you are a secondary account holder, you will not receive any Email Statements. For Current Account Holders Only a Sole Current Account holder can avail of this registration facility. For Managed Customers Combined Email Statements for all accounts linked to the Primary Customer ID will be provided across Savings and Current Accounts and Fixed Deposits. For any other queries or to know the status of an existing application, please call up PhoneBanking or write to us mentioning the details given below: HDFC Bank Branch /mode where your request was submitted Date when your request was submitted View more
loans 
 What will be done with the post-dated cheques if I request to change the mode of repayment/ account for my loan 
 Post Dated Cheques(PDCs)/Security Cheques submitted towards loan repayment that have not been encashed, will be defaced and retained by the Bank. In case, you wish to have your old Post Dated Cheques(PDCs)/ Security Cheques to be returned to you, kindly lodge a request at the Retail Loan Service Center or through PhoneBanking or write us an email at www.hdfcbank.com/services within 45 days from the date of application of change in repayment instructions. In case, we do not hear from you within the stipulated period, the defaced cheques will be destroyed.
insurance 
 Will a claim in a Travel Insurance policy be settled on return to India 
 A claim will be settled once the insured returns to India, expect in the case of hospitalization.
cards 
 Are there any transactions for which this card should not be used 
 Yes, your Hajj Umrah ForexPlus card should not be used towards temporary charge blocks - e.g. paying deposits at hotels, hiring of cars etc. Incase you have paid these deposits using Hajj Umrah ForexPlus card and the hotel/car rental agency etc. settles the transaction for an amount lesser than the amount blocked or you make final payment through any different mode, the balance amount will get credited into your account only after 30 days from the transaction date.Note: The Bank reserves the right to charge the Card holder for any unauthorized amounts.
insurance 
 Can the Travel Insurance plan coverage period be reduced 
 No refund is allowed after the start of the journey. No refund is allowed for curtailment of risk.
accounts 
 Is there an AMB (Average Monthly Balance) declaration required to be submitted along with the documents for an Institutional Savings Account 
 No. There is no AMB declaration required since it is a Zero Balance Account.
loans 
 What Property can be considered as collateral for LAP 
 You can provide your self-occupied Residential or Commercial property (Shops and Offices) as collateral.
insurance 
 Does this plan offer tax benefits 
 Premiums paid by an individual under this plan are eligible for tax benefits under Section 80C of the Income Tax Act, 1961, subject to the conditions/ limits specified therein. Under Section 10 (10D) of the Income Tax Act, 1961, the benefits received from this policy are exempt from tax, subject to the conditions specified therein. Please note that the above mentioned benefits are as per the current tax rules. You are requested to consult your tax advisor.
loans 
 Do I need a co-applicant for a New Car Loan 
 No, but if your income does not meet our credit criteria then you may be required to have a co-applicant.
loans 
 What are the special privileges that HDFC Bank account holders can avail of 
 If you have had a Preferred Account or a Corporate Salary Account with HDFC Bank for more than six months, you can get fast approvals on your loans with minimal documentation.
fundstransfer 
 How long does it take for funds to be transferred from one account to another 
 Real-time means that beneficiary branches are expected to receive the funds as soon as they are transferred by the remitting bank. The beneficiary bank must credit the beneficiary's account within 30 minutes of receiving the funds transfer message.
accounts 
 What transactions are included as a part of the Free Anywhere Transactions limit for a month 
 The following transactions comprise part of the Free Anywhere Transaction limit: Cheque deposited into the account in other cities (in local clearing) Inter-city Payable-at-Par cheque issuance. View more
loans 
 What all is the loan for – study and stay or just study 
 Education loan is normally taken for financing tuition fees, living expenses (hostel etc.), books and periodicals and sometimes traveling.
insurance 
 How do I make a claim 
 You can make a claim by calling our toll-free number 1800-226-226 (MTNL or BSNL) or 1800-2-700-700 (any line) or 022 6638 4800 (local/STD charges apply). We will then assist you with the submission of the documents required and the process will be completed within 7 working days, once all the required documents are submitted.
loans 
 How long will it take to process loan for Loan against Car 
 You loan will be processed within 48 Hours where Asset Verification/Valuation is not required.
fundstransfer 
 How do I check the IFSC of the receiving branch 
 Just ask your beneficiary to get the IFSC from his or her branch. They can also find it in their cheque book - the IFSC is in the cheque leaf.
cards 
 How to use the card at contactless terminals 
 1. Look for MasterCard PayPass mark and contactless logo at the Point of Sale terminal machine at merchant outlet 2. Check the transaction amount displayed on the machine screen and tap/ wave your Contactless Regalia ForexPlus Card from a 4 cm range 3. Enter your 4-digit ATM PIN on the machine, if prompted 4. A green light will signal indicating that the transaction is complete
insurance 
 How is this plan different from other ULIPs 
 HDFC Life Click 2 Invest – ULIP offers: Minimal Charge Structure Premium Payment Term options of single/5 pay/7 pay and regular pay Policy term of 5 to 20 years 8 Fund options Wide entry age range from 0 to 65 years
insurance 
 Who all can be covered under the Family Floater Plan 
 Policyholder can cover his lawful spouse, parents and parents-in-law subject to a maximum age of 70 years at entry and dependent children's age of 91 days and above.
investments 
 Can I transact anytime during the day 
 Yes, you can transact at any time of the day. However, in order to get the NAV of the same day you have to transact before the cut-off time of the scheme. If you place an order after the said cut-off time, you will be eligible for the NAV of the next day.
insurance 
 Will my accident policy cover me even if I am out of the country 
 Yes the accident policy will cover you even if you are out of the country. The sum insured will be paid to you in Indian Rupees in case of a claim i.e. the claim will be paid out in India only
cards 
 Are there any transactions for which the Card   should not be used 
 Yes, your Card should not be used for temporary charges - e.g. paying deposits at hotels, hiring of cars etc. In case you have paid these deposits using your HDFC Bank Multi Currency ForexPlus Platinum Card and the hotel/car rental agency etc. settles for an amount less than the deposited amount or you pay through a different mode the balance amount will be credited to your account only after 35 days from the transaction date.
insurance 
 Who do I contact in the case of a claim under the Critical Illness - Platinum Plan 
 In the case of a claim under the policy, you should immediately intimate us on our helpline numbers.
loans 
 Do I have the option to pre-pay the entire loan amount 
 Yes. You can pre-pay the loan any time after 6 months of availing of the loan. You just have to pay a small pre-payment fee on the outstanding loan amount.
investments 
 Are there any taxes applicable on Mudra Pure Gold Bars 
 VAT is included in the final price of Mudra Pure Gold Bars.
cards 
 What if I forget my ATM PIN 
 You can call the HDFC bank PhoneBanking to request for re-issuance of PIN or place a request through Prepaid NetBanking. A new PIN will be sent across to your registered mailing address held on record with the bank.
cards 
 What is the maximum value for which the Card can be used 
 There is no limit imposed on the usage of Regalia ForexPlus Card. You can withdraw/utilise any amount, upto the value loaded on Regalia ForexPlus Card at any ATM/POS. However, there are some ATMs service providers which have put in per day / per transaction limit towards cash dispense which cannot be changed by the Bank. In such cases the cardholder might need to do multiple transactions if he wants to withdraw any amount higher than that allowed in one transaction.
insurance 
 How many members can be included under the Family Plan 
 You can include your spouse as well as two dependent children under the Family Plan.
investments 
 What is the price that the silver will be sold at 
 The price will depend upon the market rate of silver.
fundstransfer 
 What are the charges for the e-monies National Electronic Funds Transfer service 
 NEFT transactions on NetBanking are charged as below: Amounts up to Rs. 10,000 - Rs.2.5 (exclusive of taxes) per transaction Amounts from Rs.10,001 to Rs.1 lakh - Rs. 5 (exclusive of taxes) per transaction Amounts above Rs. 1 lakh up to Rs. 2 lakh - Rs. 15 (exclusive of taxes) per transactionAmounts above Rs.2 lakh – Rs.25 (exclusive of taxes) per transaction View more
loans 
 How much loan can I get 
 The amount of the loan you can get depends on: The cost of the vehicle The type of vehicle (standard/premium) The percentage of finance offered
cards 
 How do I know if an ATM will accept my ISIC HDFC Bank ForexPlus Card 
 ISIC ForexPlus cards are accepted at MasterCard ATMs. Please look out for the MasterCard logo while searching for ATM.