GhulamShabbirKhan/BankFAQs-Phi4 huggingface dataset:
Q: What are the advantages of investing in SIP
A: A large part of the success of Mutual Funds is also the advantages they offer in terms of diversification, professional management and liquidity. Power of Compounding: The longer the period of your investment, the more wealth you can accumulate because of the power of compounding. That’s why it makes sense to start investing early. Quite simply, the incremental returns that you earn on your principal, plus accrued gains, is compounded. Rupee Cost Averaging: Most investors want to buy stocks when the prices are low and sell them when the prices are high. But timing the market is time consuming and risky. A more successful investment strategy is to adopt a method called Rupee Cost Averaging. By investing in an SIP you end up buying more units when the price is low and less when the price is high. To set up an SIP, walk in to your nearest HDFC Bank branch or invest through an Investment Services Account. View more
Q: What is the time taken to realize outstation cheques
A: The indicative time taken for the realization of outstation cheques is given below: Cheques drawn where HDFC Bank has a branch, credit will be given on receipt of clear funds in: Main metro locations (Mumbai, Chennai, Kolkata, New Delhi): 7 working days Metro centers and state capitals (other than those of North Eastern states and Sikkim): Maximum period of 10 working days. In all other centres where we have branches: maximum period of 14 working days. Cheques drawn on non-branch locations where we have a tie-up with correspondent banks, credit will be given on receipt of clear funds: Within a maximum period of 14 working days Cheques drawn on non-branch locations where we do not have a tie-up with correspondent banks, credit will be given on receipt of clear funds: Within a maximum period of 14 working days For more details on the outstation cheque collection policy, click here. For other queries, Contact Us. View more
Q: What is the minimum premium that I need to pay in order to take an HDFC Life Uday Policy
A: HDFC Life Uday low ticket size which makes it affordable for customers from all income segments. The minimum premiums have been outlined below : Frequency of Premium Payment Minimum Installment Premium Maximum Installment Premium Annual Rs. 5,000 No limit2 Half-Yearly Rs. 2,500 Quarterly Rs. 1,250 Monthly Rs. 500 1The minimum premium amounts are exclusive of applicable service tax and education cess. 2The acceptance of any case is subject to Board approved underwriting policy. 3If you opt for the monthly premium frequency, three months premiums in advance on the date of commencement of policy shall be accepted, as a prerequisite to allow monthly mode of premium payment.
Q: What are the eligibility criteria for a Travel Insurance policy
A: Our Travel Insurance policy is available to people of any age between 6 months and 70 years.
Q: Are there charges I should know about Titanium Royale Debit Card
A: Another benefit of the EasyShop Titanium Royale Debit card is that there are absolutely no transaction charges when shopping at a merchant location. Any Fuel surcharge levied will be reversed within 75 days from the date of levy of the surcharge(upto a maximum of Rs. 750 per month per card. You can use your card charge-free at all HDFC Bank ATMs, but remember to check the associated fees when using other bank ATMs. Please also remember that charges will be levied at Railway stations. This is as per industry practice. View more
Q: When does my Accidental Protection Plan - Hospital Cash policy start
A: Your policy will commence within 15 days from the date of receipt of the form and premium payment.
Q: Is there any discount if I choose higher premiums
A: Yes. To reward you for your showing faith in the HDFC Life Uday policy, there is a High Sum Assured Rebate. The conditions are mentioned below : Sum Assured on Maturity(Rs) PPT 8 years PPT 10 years Less than 2,00,000 Nil Nil 2,00,000 to 4,99,999 5 2.5 5,00,000 or above 7.5 5
Q: Where can I use my EasyShop Business Debit Card
A: Just look for the MasterCard logo when shopping, and if using an ATM check for the MasterCard/Cirrus logo.
Q: What is Amortization
A: Amortization is paying off debts in regular instalments over a period of time.
Q: If I want to apply physically for an IPO through ASBA, what should I do
A: You have to visit the nearest designated HDFC Bank branch to apply in an IPO through ASBA. It is not essential that you hold an Account in that branch, you should hold an Account with the Bank though. Click here for List of Designated Branches Fill in the no. of shares, price, Account number, PAN, Demat Account details, etc. in the specially designed ASBA application form of the IPO you wish to apply for and submit it at the branch. You will receive the acknowledgement from the branch along with the Unique Reference Number. Subsequently, the Bank will block the amount on your highest bid in your specified Bank Account for the IPO as applied. In case of insufficient funds in your Bank Account, the bank will reject the IPO application. After the allotment has been approved, the Bank will debit your Account for the allotment money and will release the block on the remaining amount in the Account. Subsequent to this, the shares will be credited to your Demat Account. You can now download the application forms from the NSE/BSE website. You can also register your Bank/Demat details to avoid filing the same for every issue. Click here to download the form through BSE Click here to download the form through NSE View more
Q: What are the documents required for opening Current Account of a company
A: Following documents are required for opening Current Account of a company: Private Limited Companies - Memorandum of Association (MOA) - Articles of Association (AOA) - Certificate of Incorporation - Latest list of directors duly signed by any Director/Company Secretary /Authorised Signatory - Board Resolution (BR) duly signed by the directors of the company. Limited Companies - Memorandum of Association (MOA) - Articles of Association (AOA) - Certificate of Incorporation - Certificate of Commencement of Business - Latest list of directors duly signed by any Director/Company Secretary/Authorised Signatory - Board Resolution (BR) duly signed by the Directors/Company Secretary of the Company View more
Q: Who can resolve my queries
A: For your queries related to Loans (other than home loans), please visit the nearest Retail Asset Branch. You can also write to us at www.hdfcbank.com/services with the following verification details or contact your nearest PhoneBanking officer: Loan account number Name of applicant / loan favouring Date of birth of the applicant (as provided in loan application form) Correspondence address Loan amount EMI amount Mode of repayment (standing instruction / ECS / post date cheques) Bank name and account number from which the EMIs are collected Query / Complain View more
Q: On which email id will I receive the OTP for Credit card registration or for password reset
A: If there are 2 email ids updated in our system, OTP will be sent to both the email ids. However, only one of them is required for validation during registration / password reset.
Q: What are the charges I have to pay to change the mode of repayment/ account for my loan
A: A service charge of Rs.500 is applicable for changes in loan repayment instructions issued from non-HDFC Bank Account (ECS or PDC facility). A cheque/payorder/demand draft for Rs. 500 favouring “HDFC Bank Ltd Loan Account No. << >>” will be required along with the revised set of repayment instructions.
Q: How do I know my beneficiary's details for a cheque issued in my name (Kisan Club Savings account)
A: To know your beneficiary’s details for a cheque issued by you / issuer name for a cheque credited in your account, please contact any of our bank branches. To know about Service charges and fees click here. For more details, Contact Us.
Q: What will be done with the post dated cheques if I request to change the mode of repayment/account for my loan
A: Post Dated Cheques(PDCs)/Security Cheques submitted towards loan repayment that have not been encashed, will be defaced and retained by the Bank. In case, you wish to have your old Post Dated Cheques(PDCs)/ Security Cheques to be returned to you, kindly lodge a request at the Retail Loan Service Center or through PhoneBanking or write us an email at www.hdfcbank.com/services within 45 days from the date of application of change in repayment instructions. In case, we do not hear from you within the stipulated period, the defaced cheques will be destroyed.
Q: Can I include my parents in this policy
A: Yes, you can include your dependent parents up to 70 years. The plan provides add on benefits for your dependent parents with an affordable flat rate. Now you can give back a small measure of the love and concern they showed for you.
Q: How would I pay the interest debited to my Loan Against Securities account each month
A: Simply service your interest payable at monthly intervals through credits in your overdraft account.(As per RBI Guidelines DBOD.NO.BP.BC.10/21.04.048/2004)
Q: Who can be my co-borrowers
A: Relative with a good income and who can support your education loan application. Typically it can be your father, mother, brother, sister, spouse, cousin, paternal uncle (Chacha), paternal aunt (Chachi), maternal uncle (Mama), maternal aunt (Mami), grandfather, grandmother.
Q: Can I register more than one HDFC Bank Credit/ Debit Card
A: Yes, you can register all of your HDFC Bank Credit and Debit Cards for Verified by Visa/MasterCard SecureCode.
Q: What is Grahak Seva Kendra
A: Our Grahak Seva Kendra addresses your queries pertaining to Two-Wheeler Loans. Contact our Grahak Seva Kendra on 020-39401010 between 10:00 AM and 05:30 PM from Monday to Friday, and 10:00 AM and 01:30 PM on Saturday. Alternatively you can also contact our PhoneBanking number for customer support. *Conditions Apply
Q: What do you mean by pre-existing diseases not covered under the Critical Illness - Platinum plan
A: A pre-existing disease is any condition, ailment, injury or related condition for which the insured person had signs or symptoms and/or was diagnosed and/or received medical advice or treatment prior to the first policy with the company.
Q: How soon can I get a MoneyPlus card
A: MoneyPlus card is a personalized VISA Card and the TAT for receiving a personalized card is 7 working days.
Q: Do I need to have HDFC Bank account to purchase the HDFC Bank ForexPlus Chip card
A: No, you don't need to have an account with HDFC Bank to purchase the ForexPlus Chip card. You can just walk into any of our HDFC bank branches in India and purchase it over the counter on submission of relevant KYC documents.
Q: What is the Death-Benefit under the plan
A: On death during the policy term, provided the policy is in force, the nominee will receive the higher of the following: Sum Assured 10 times the Annualized Premium* 105% of the premiums* paid till date In addition to the above, accrued guaranteed additions would be payable on death. *The Premium amount excludes any underwriting extra premiums and any taxes paid. On payment of the Death Benefit, the policy will terminate and no more benefits will be payable. View more
Q: Can I load Hajj Umrah ForexPlus card by making payment in Cash
A: Hajj Umrah ForexPlus card Can be loaded against payment of cash upto a maximum value of Rs. 49,999.
Q: What are the tenure options for Loan against Car
A: The tenure options range from 12-60 months. The vehicle age at the end of Loan against Car tenure should not exceed 7 Years (Private Usage) and 6 Years (Commercial Use).
Q: Where can I get the list of hospitals extending the cash facility
A: There is no standard list of hospitals. The insured needs to intimate the International SOS immediately on admission so that the cashless facility may be extended by the assistance provider.
Q: Can I terminate my policy
A: You can surrender you policy subject to a lock in period of 5 years. No discontinuance charge is charged in this policy. Please refer to product brochure for more details on discontinuance of premiums and surrender of policy.
Q: What are the documents required for opening a Current Account of a sole proprietorship firm
A: Following documents are required to open a Current Account of a sole proprietorship entity: Proof of existence in the name of firm Proof of address in the name of firm KYC of the proprietor Any two of the below listed documents shall be obtained for establishing proof of existence. Registration certificate/license issued by Municipal authorities such as Shop & Establishment Certificate/Trade License CST/VAT/Service Tax Certificate or Letter Of Registration for CST/VAT/Service Tax Certificate/Registration document issued by Professional Tax authorities Valid Business License or Certificate Of Registration issued by State/Central Government authority (validity would include the grace period for renewal as mentioned in the certificate) RBI/SEBI Registration Certificate License issued by Food and Drug Control Authorities Import - Export certificate (IEC Code) issued by the Director General of Foreign Trade Documents for establishing proof of address Landline telephone bill/electricity bill of public & approved private operators in the state. (Bills not to be older than 4 months from the date of account opening) Property Ownership Deed i.e. title deeds of the property in the name of the firm duly stamped and registered TAN Allotment Letter issued in the name of the firm Latest property tax or water tax paid receipt/bill raised in the name of the firm Existing bank account statement or passbook of a PSU/private sector/foreign bank. Statement not older than 4 months from the date of account opening to be accepted ** This is only indicative list. Please visit your nearest branch for details View more
Q: I do not have an account with HDFC Bank, but would like to invest in Mutual Funds. What do I do
A: You can contact any HDFC bank Branch to open a Bank account and once your Savings account is activated. You can fill in the application form for an Investment Services account along with a KYC form and the requisite documents, if you are not KYC Compliant, and send them to your Relationship Manager/Personal Banker or nearest branch. After you receive the welcome letter, you can start investing in Mutual Funds online.
Q: What is Critical Illness insurance
A: Critical Illness insurance is a policy that pays out a lump sum under ‘Section 80D’. In the case of senior citizens you can avail up to Rs. 20,000 as tax benefit under ‘Section 80D’.
Q: What kind of collateral security is required
A: Security which can support your loan amount is collateral. It can be a flat, house, non-agricultural land, fixed deposit, etc. Sufficient and good collateral security improves loan application significantly.
Q: What are the exchange rates applicable when I use my Travel Card for transactions (Cash withdrawal at ATMs and point of sale transactions at Merchant Outlets)
A: If the transaction is done in base currency (currency with which the card was loaded), there is no exchange rate applicable. However, for transactions other than the base currency, exchange rates / conversion rates from the base currency to the local currency would be applicable.
Q: What currencies are available
A: There are three currencies offered: Euro (EUR) Sterling Pound (GBP) US Dollar (USD)
Q: Is HDFC Bank venturing into gold/bullion market
A: Yes, HDFC Bank has RBI approval to retail gold/bullion to its customers.
Q: How do I renew my policy
A: We will send you renewal reminders. The number of days advance reminder depends upon the pay plan opted for. Payplansbreakup : Cheque-45days Credit Card – 60 days
Q: What are the fund choices
A: The plan offers 4 funds of varying risk & return profiles. Income Fund, Balanced Fund, BlueChip Fund and Opportunities Fund
Q: What options should I choose to withdraw cash from the ATM
A: At the time of cash withdrawal across VISA/Plus ATMs abroad, the screen will display 3 options for the type of account you carry out transactions in: Credit Saving Checking Please choose the credit option for transaction to be successful or if this option is not available then only choose the checking option.
Q: What is the HDFC Bank ForexPlus card
A: HDFC Bank ForexPlus card is a magnetic strip based prepaid card introduced in partnership with Visa / Mastercard International. The card offers you a convenient and secure way to carry forex. This card offers you the freedom to shop anywhere in the world and provides access to the currency of your destination at competitive market rates. It can be used at all Visa / Mastercard ATMs and Merchant establishment worldwide. This card cannot be used for making payments in India, Nepal or Bhutan.
Q: Can I use my existing Basic Savings Bank Deposit Account - Salary if I have changed employers
A: Yes, In case an arrangement exists, we request you to visit the nearest branch along with a letter or an e-mail received from the official Corporate email ID. The letter / e-mail should have your complete name and account number and state that you have joined the corporate.
Q: Is there any transaction charge for placing the transaction offline or online
A: Yes, there is transaction charge for placing a transaction offline or online is as follows: With effect from 1st November 2011, HDFC Bank has opted-in for transaction charge as per the SEBI circular no. Cir/ IMD/ DF/13/ 2011 dated August 22, 2011. To know more Click here. View more
Q: What is Guarantor
A: A Guarantor is a person who guarantees to pay for someone else's debt if he or she should default on a loan obligation.
Q: How will I know if the transaction is successful
A: You will receive a charge slip from the merchant, and also receive an Emailer/ SMS on registered contact details once the transaction is successful
Q: Can I have multiple Zero Balance Salary Account with your Bank
A: NO,One Person can Avail only one Zero Balance Salary Account.
Q: Will I be able to access both my accounts at all establishments/ATMs through a single Debit Card
A: Your existing Debit Card will be linked to both accounts. Any additional card will be charged at the regular rates. You will be able to select either account to transact at HDFC Bank ATMs. At other VISA/PLUS ATMs (Other Bank’s ATMs) you may or may not have access to both accounts. When such an option is unavailable, you can only access your salary account. If you are a VISA Electron Debit Cardholder you can access only your Salary Account at merchant locations for transactions and not your Reimbursement Account. If you are a Maestro Debit Cardholder may be able to select between your Salary Account and Reimbursement Account at merchant locations.
Q: Are there transaction limits for Titanium Royale Debit Card
A: Depending on the balance in your account, it is possible to withdraw up to Rs. 75,000 at the ATM daily, and spend Rs 1.75 lacs daily. These limits have been set for your card security.
Q: For how many days policy can be extended
A: The total policy period including extension should not exceed 2 years.
Q: When does the plan acquire Guaranteed Surrender value
A: The policy will acquire a Guaranteed Surrender Value (GSV) provided 2 full years’ premium has been paid. The GSV shall be aggregate of: Percentage of total premiums paid Percentage of accrued bonuses and accrued guaranteed additions Please refer the sales brochure or contact your Relationship manager to know the percentage factors for GSV
Q: What is the death benefit under this plan
A: On death of the life assured during the policy term, provided all due premiums have been paid, the nominee will receive the higher of the following: Sum Assured on Death + Accrued Guaranteed Additions + Accrued Reversionary Bonuses + Interim bonus (if any) + Terminal bonus (if any) 105% of premiums* paid till date Where Sum Assured on Death shall be the higher of: Sum Assured on Maturity 10 times Annualized Premium* for entry age up to 50 years and 7 times Annualized Premium* for entry age greater than 50 years *excludes any underwriting extra premiums, modal loadings and taxes paid
Q: What is CIBIL
A: CIBIL stands for Credit Information Bureau India Limited. CIBIL's aim is to fulfil the need of credit granting institutions for comprehensive credit information by collecting, collating and disseminating credit information pertaining to both commercial and consumer borrowers, to a closed user group of members. Banks, Financial Institutions, Non-Banking Financial Companies, Housing Finance Companies and Credit Card Companies use CIBIL's services. Data sharing is based on the Principle of Reciprocity, which means that only Members who have submitted all their credit data may access Credit Information Reports from CIBIL. The establishment of CIBIL is an effort made by the Government of India and the Reserve Bank of India to improve the functionality and stability of the Indian financial system by containing NPAs while improving credit grantors' portfolio quality. CIBIL provides a vital service, which allows its Members to make informed, objective and faster credit decisions. View more
Q: What are the premium payment frequencies available under this product
A: You can choose to pay your premiums either annually(Regular Premium) or one time(Single Premium).
Q: Where can the RuPay Platinum Debit Card be used
A: This HDFC Bank RuPay Platinum Debit Card is enabled for both domestic and International transactions. You can use your debit card for shopping at Merchant outlet and cash withdrawal at both Domestic and International locations. Additionally your card can be used online on domestic websites.
Q: Can the OTP be generated prior to the transaction
A: No, OTP can be generated only during the transactions.
Q: Will changes to my deposit portfolio affect my TDS liability
A: Yes. If the change or enhancement in your deposit portfolio earns a cumulative interest along with that of the earlier portfolio greater than Rs. 10,000/- you will be liable for TDS on your current portfolio. Note :If interest on the current portfolio is not sufficient to cover TDS, it will be recovered from the principal.
Q: Do you offer any discounts for Home Insurance
A: Yes, we do. The discounts available are: 24 hour security guard – 5% Burglar Alarm – 5% Both – 15%
Q: Can EEFC Account be opened by Special Economic Zone (SEZ) Units
A: No, SEZ Units cannot open EEFC accounts.
Q: When do I become liable for TDS
A: If the aggregate interest that you are likely to earn for all your deposits held across branches in a customer id is greater than Rs.10000 in a financial year , you become liable for TDS. Note: Tax liability for TDS purpose is determined basis per pan no and not as per branch per pan no . Deposits held by minors are also subject to TDS. The credit for the TDS can be claimed by the person in whose hands the minor's income is included.
Q: Do I need to have HDFC Bank account to purchase the HDFC Bank ForexPlus card
A: No, you don't need to have an account with HDFC Bank to purchase the ForexPlus card. You can just walk into any of our HDFC bank branches in India and purchase it over the counter on submission of relevant KYC documents.
Q: Can I load the HDFC Bank eGiftPlus Card by making payments in Cash
A: No, the HDFC Bank eGiftPlus Card can be only purchased by making payment through NetBanking or via your Debit/Credit Card.
Q: How long will it take for my Personal loan to be processed
A: Once you submit your application form and the required documents as per Bank's criteria, you can expect our approval and disbursal within 5 working days, provided everything is in order. All loan approvals are at the sole discretion of the bank.