Reference number : GC-2017-Q2-00544, amendment number : , agreement type : G, recipient legal name : Collins, Christopher (University of Ontario Institute of Technology), recipient country : CA, recipient province : nan, recipient city : Ontario, recipient postal code : nan, program name english : Engage Grants for Universities, program name french : Subventions d'engagement partenarial pour les universités, program purpose english : VerticalScope, Inc. owns and operates one of the most highly visited networks of online forums, which consists_x000D_
of approximately 1200 sites representing social communities across a diverse set of verticals (categories),_x000D_
including automotive, powersports, pets, technology, collectibles, and health. These online discussion forums_x000D_
attract thousands of active discussions every day regarding products and services from a variety of businesses._x000D_
Therefore, VerticalScope is in an unique position to glean insights from the vast amount of rich unstructured_x000D_
information generated by its forum users._x000D_
In this research project Dr. Christopher Collins and his team at the Vialab at UOIT will devise new measures of_x000D_
the engagement of users in online discussion forums, and the quality of the discussion taking place. These_x000D_
measures will then be made available to VerticalScope analysts using custom-designed web-based data_x000D_
visualization tools. The tools created in this project will allow VerticalScope to monitor the health of_x000D_
discussion forums in order to detect, amongst millions of posts, sources of user dissatisfaction which may lead_x000D_
to loss of participation. This will provide an opportunity for interventions to retain users. The visualization_x000D_
tools will also help VerticalScope discover users who are contributing positively to discussions, in order to_x000D_
promote these discussions to the front page of a forum and increase engagement and participation., program purpose french : VerticalScope, Inc. owns and operates one of the most highly visited networks of online forums, which consists_x000D_
of approximately 1200 sites representing social communities across a diverse set of verticals (categories),_x000D_
including automotive, powersports, pets, technology, collectibles, and health. These online discussion forums_x000D_
attract thousands of active discussions every day regarding products and services from a variety of businesses._x000D_
Therefore, VerticalScope is in an unique position to glean insights from the vast amount of rich unstructured_x000D_
information generated by its forum users._x000D_
In this research project Dr. Christopher Collins and his team at the Vialab at UOIT will devise new measures of_x000D_
the engagement of users in online discussion forums, and the quality of the discussion taking place. These_x000D_
measures will then be made available to VerticalScope analysts using custom-designed web-based data_x000D_
visualization tools. The tools created in this project will allow VerticalScope to monitor the health of_x000D_
discussion forums in order to detect, amongst millions of posts, sources of user dissatisfaction which may lead_x000D_
to loss of participation. This will provide an opportunity for interventions to retain users. The visualization_x000D_
tools will also help VerticalScope discover users who are contributing positively to discussions, in order to_x000D_
promote these discussions to the front page of a forum and increase engagement and participation., agreement title english : Quality Metrics and Visualization of Verbatim Text to Improve Forum Moderation, agreement title french : Quality Metrics and Visualization of Verbatim Text to Improve Forum Moderation, agreement number : EGP, agreement value : 25000.0, agreement start date : 2017-08-23, agreement end date : nan, description english : nan, description french : nan, expected results english : nan, expected results french : nan, additional information english : Grant or Award spanning more than one fiscal year (2017-2018 to 2018-2019)., additional information french : Subvention ou bourse octroyée s'appliquant à plus d'un exercice financier (2017-2018 à 2018-2019)., owner organization : nserc-crsng, owner organization title : Natural Sciences and Engineering Research Council of Canada | Conseil de recherches en sciences naturelles et en génie du Canada