baron aviation services is an american cargo airline based in vichy , missouri , united states .

it was established in 1973 and operates small package express cargo services on behalf of fedex express .

its main base is rolla national airport , vichy , missouri .

baron aviation services

glassdoor gives you an inside look at what it ' s like to work at baron aviation services , including salaries , reviews , office photos , and more . this is the baron aviation services company profile . all content is posted anonymously by employees working at baron aviation services .
baron aviation services is a fedex feeder operating a fleet of c - 208′s throughout the south central united states .
flight bvn8793 , cessna 208 , baron aviation services . aircraft , registration not reported , force landed in a field .
copyright © 2018 barron aviation , private flight services , rapid descent , all rights reserved .
collision with terrain hageland aviation services , inc . dba ravn connect flight 3153 cessna 208b , n208sd
services : baron aviation services is a fedex feeder operating a fleet of c - 208 ' s throughout the south central united states . baron has been in business since 1973 and a fedex feeder since 1975 growing steadily to a current fleet size of 34 aircraft . our mission is to provide our customer , fedex , with the most safe , legal and reliable service in the industry .
shine aviation offer fly - in - fly - out services to remote mine sites as well as aeroplane hire and charter flights . read more
southern company services , inc . beech - hawker 125 - 600 - a , n40pc
today baron continues to serve its customer , fedex , throughout the central united states with a fleet of 34 aircraft .
trans world airlines , inc . , douglas dc - 9 , tann company beechcraft baron b - 55 in - flight collision
ross aviation , inc . , beechcraft 65 - b80 , queen air , n841ns
baron has been in business since 1973 and a fedex feeder since 1975 growing steadily to a current fleet size of 34 aircraft .
crash during approach to landing , business jet services ltd . , gulfstream g - 1159a ( g - iii ) , n85vt
our fleet is maintained by our maintenance department in bemidji . we have highly skilled and knowledgeable mechanics , who maintain our aircraft as well as providing maintenance services to our customers . our maintenance department is full service , offering both complete airframe and powerplant services .
pilgrim aviation and airlines , inc . , de havilland turbo prop dhc - 6 , n124pm
their first scheduled operations were for fedex in 1975 using dc - 3′s . baron transitioned from dc - 3′s to c - 208′s during the late 80′s .
it ' s our quality fleet that gives shine aviation the flexibility to suit all requirements .
trans world airlines , inc . , boeing 707 - 331c , n787tw , national aviation facilities experimental center
polar aviation operates a diverse fleet of aircraft providing a range of services throughout australia’s north west . from the flagship cessna grand caravan to the cessna 172 , polar aviation has an aircraft to suit your private air charter , air freight , scenic and flight training requirements . the company’s enviable safety record is testament to a vigorous maintenance program conducted with onsite facilities .
take a journey with shine aviation across to the abrolhos islands or further north to picturesque kalbarri . read more
enjoy aircraft ownership without the day - to - day maintenance and responsibilities ! we ' ll manage and store your airplane for you . view our aircraft management services >
loss of control and impact with terrain aviation charter , inc . , raytheon ( beechcraft ) king air a100 , n41be
aircraft accident reports , brief format , u . s . civil and foreign aviation , issue number 1 of 1989 accidents
north star aviation , inc . pa - 32 rt - 300 , n39614 and alameda aero club cessna 172 , n75584
aircraft accident reports , brief format , u . s . civil and foreign aviation , issue number 13 of 1984 accidents
jetco aviation , incorporated short brothers and harland , ltd . , skyvan series 3 ( sc - 7 ) , n21ck
golden west airlines , inc . , dehavilland dhc - 6 , n6383 and cessnair aviation , inc . cessna 150 , n11421
piedmont aviation , inc . , piedmont airlines division , boeing 727 , n68650 , lanseair inc . , cessna 310 , n3121s
the baron is a well - known and respected aircraft in the charter industry . our barons travel at 210 mph and have a range of 900 miles ( depending on number of passengers ) .
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midair collision , reeds aviation , inc . , piper pa - 28r - 200 , n7941c and piper pa - 28 - 151 , n8592c
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learning to fly can be an exciting experience . let shine aviation teach you the ropes and give you a licence to a whole new world . read more
fischer bros . aviation , inc . dba nw airlink , flight 2268 construcciones aeronautics , s . a . ( casa ) c - 212 - cc , n160fb
unlike other web sites , jsfirm ' s service is free for job seekers . you can view aviation and aerospace job vacancies . you can post your resume and receive emails of new aviation job opportunities too . types of aviation and aerospace jobs are for a & p ; ' s , aircraft technicians , aircraft maintenance technicians , flight attendants , pilots , helicopter pilots , flight dispatchers , executives , aircraft dispatchers , sheetmetal and structures , aircraft interior technicians , aircraft paint , avionics technicians .
the cargo fleet at bemidji aviation is made up of piston and turbo prop aircraft . we have beech excalibur queen airs , beech 99 ' s and metroliner iiis on our cargo flights .
the passenger fleet includes piston , turbo prop and jet aircraft . we operate a beech baron , beech excalibur queen airs , a beech e - 90 king air , and a cessna cj525 jet for passenger work . we seek to provide comfort and convenience to our customers , as our business is built on a foundation of satisfied customers .
this information is not presented as the flight safety foundation or the aviation safety network’s opinion as to the cause of the accident . it is preliminary and is based on the facts as they are known at this time .
our single engine fleet of cessna 172s , a cessna 152 , a cessna 150 are available for scenic / survey flights as well as rental . also with these aircraft we promote and sustain a vibrant flight training program that is vital in maintaining the health of local aviation .
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the pilot contacted destin ( dsi ) approach control and was given the weather as sky partly obscured , ceiling 100 feet , visibility 1 / 16 mile with fog , wind calm . the pilot then requested a surveillance radar approach to runway 14 , to be followed by a surveillance approach to runway 32 , in the event of a missed approach from runway 14 . the published approach minimums were 1 - 1 / 4 mile visibility , ceiling 460 feet msl ( 438 feet agl ) . the radar controller observed an altitude readout that was below the published minimums an advised the pilot to execute a missed approach . no response was received from the pilot . the aircraft was found floating in the bay some off the end of the runway . another pilot ( based at the same facility ) stated that the two pilots had , on numerous occasions , attempted the approach at times when the weather was reported to be less than that required for the approach .
probable cause :
the pilots failure to follow instrument flight rules procedures by disregarding the minimum descent altitude for the approach and failing to maintain clearance from the terrain . a factor in the accident was the pilot ' s over confidence in his personal ability .
this map shows the airport of departure and the intended destination of the flight . the line between the airports does
distance from memphis international airport , tn to destin airport , fl as the crow flies is 607 km ( 380 miles ) .
flight 8315 departed memphis ( mem ) at 04 : 13 for a cargo flight to bowling green , ky . the aircraft was flying level at an altitude of about 9000 feet , on the nashville vor 315 - degree radial , about 25 nm ( 46 km ) , when radio and radar contact was lost . it appeared that the caravan had experienced a slow reduction of airspeed from 135 knots to 102 kts in the final 8 minutes of flight at altitude , and then abruptly exhibited a sharp nose down pitch attitude with a rapid increase in airspeed . the airplane impacted on a downward slope ( 20 - 25 deg ) of a small ridge that formed the northern side of a valley that ran east - west , at an elevation of about 470 feet .
probable cause :
the pilot did not maintain control of the airplane due to undetected airframe ice , resulting in an inadvertent stall , and subsequent impact with the ground . factors in this accident were ; flight into clouds , below freezing temperatures , and the inability of the pilot to detect ice , due to the lack of an ice detection system to determine ice build up on portions of the airframe that are not visible from the cockpit .
distance from memphis international airport , tn to bowling green - warren county airport , ky as the crow flies is 382 km ( 239 miles ) .
our mission is to provide our customer , fedex , with the most safe , legal and reliable service in the industry .
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seems we are always the last of the fedex feeder operators to get a pay increase . no opportunity to upgrade to a larger aircraft . the c208 ( caravan ) is all we fly . terrible work / life schedule . company owner micro - manages puppet managers . so the puppet managers are always squeezed between pleasing the owner , fedex , or the pilots when there is a pilot complaint . the pilot always loses . high pilot turnover . some pilots have great routes giving them lots of time at home with their family while others ( like floaters ) have horrible schedules giving them little time home with family and
no quality of life
, yet there is no significant difference in salary between the
great schedule
pilot and the
horrible schedule
pilot .
listen to pilot complaints . raise pilot salaries or give us more time off so we can actually have a life with our families . hire more pilots and give us a better quality of life ( more time off ) and the turnover will slowdown or stop .
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cessna p210 pressurized centurion , n3896p : fatal accident june 24 , 2018 near coleman a . young municipal airport ( kdet ) , wayne county , michigan
air force agrees to change aircraft rescue and firefighting procedures ; pay $ 1 . 4 million to settle andreini death lawsuit
piper pa - 32 - 260 cherokee six n44255 : accident o . . .
sikorsky uh - 60 black hawk , us army : fatal accide . . .
piper pa - 28 - 180 , n7909w : incident occurred april . . .
piper pa - 28 , n5046w : accident occurred may 08 , . . .
get where you need to faster ! perfect for a business trip , getting your employees or cargo to a remote job site , or visiting family .
if our barons do not fit your travel needs , another aircraft in our network of operators might . let us do the calling and work to get you the best quotes on area aircraft , including king airs , jets , and pilatus pc - 12s . it doesn ' t cost you any extra .
gold standard executive twin - unbeatable economy , speed , comfort , and safety . flexible - able to access runways as short as 3 , 000 feet , bringing you directly to your destination . cost - effective - up to five passengers plus crew - - often costs less than other travel methods .
our standard catering includes bottled water , soda , and snacks . other food and drinks can be arranged by request . we will arrange ground transportation ( rental car , taxi , car service ) at no charge .
we have flown skysouth when we needed to evaluate equipment in small towns several states away . we can bring along several people for the same price , and get more done in one day than would be possible using the airlines . the pilots and coordinators at skysouth took care of every detail . excellent service . ”
we want to hear from you . feel free to contact us using the informaton below .
this information is added by users of asn . neither asn nor the flight safety foundation are responsible for the completeness or correctness of this information .
= this is an accident from the main asn accident database and cannot be edited .
n559dw — emergency landing at southwest florida international airport in ft . myers , fl
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the ntsb issues an accident report following the investigation . the reports listing is sortable by the event date , report date , city , and state . click on any of those headings to sort the data .
collision with terrain promech air , inc . de havilland dhc - 3 , n270pa , ketchikan , alaska , june 25 , 2015
steep climb and uncontrolled descent during takeoff , national air cargo , inc . , dba national airlines , boeing 747 400 bcf , n949ca
crash following in - flight fire fresh air , inc . convair cv - 440 - 38 , n153jr
collision into mountainous terrain , gci communication corp . de havilland dhc - 3t , n455a
crash after encounter with instrument meteorological conditions during takeoff from remote landing site new mexico state police agusta s . p . a . a - 109e , n606sp
crash during takeoff of carson helicopters , inc . firefighting helicopter under contract to the u . s . forest service , sikorsky s - 61n , n612az
loss of control on approach , colgan air , inc . , operating as continental connection flight 3407 , bombardier dhc 8 400 , n200wq
midair collision of electronic news gathering helicopters ktvk - tv , eurocopter as350b2 , n613tv , and u . s . helicopters , inc . , eurocopter as350b2 , n215tv
runway overrun during landing shuttle america , inc . doing business as delta connection flight 6448 embraer erj - 170 , n862rw
crash into potomac river , lifenet , inc . , eurocopter ec - 135 p2 , n136ln
in - flight separation of right wing flying boat , inc . , doing business as chalk ' s ocean airways flight 101 grumman turbo mallard g - 73t , n2969
weather encounter and subsequent crash into the pacific ocean , heli - usa airways , inc . , aerospatiale as350ba , n355nt
weather encounter and subsequent collision into terrain , bali hai helicopter tours , inc . , bell 206b , n16849
crash during approach to landing , circuit city stores , inc . , cessna citation 560 , n500at
crash during takeoff in icing conditions , canadair , ltd . , cl - 600 - 2a12 , n873g
crash during approach to landing , air tahoma , inc . , flight 185 , convair 580 , n586p
in - flight engine failure and subsequent ditching air sunshine , inc . , flight 527 , cessna 402c , n314ab , about 7 . 35 nautical miles west - northwest of treasure cay airport
loss of control and impact with pacific ocean , alaska airlines flight 261 , mcdonnell douglas md - 83 , n963as , about 2 . 7 miles north of anacapa island , california
crash during landing federal express , inc . , mcdonnell douglas md - 11 , n611fe
in - flight loss of propeller blade forced landing , and collision with terrain atlantic southeast airlines , inc . , flight 529 embraer emb - 120rt , n256as
in - flight icing encounter and loss of control simmons airlines , d . b . a . american eagle flight 4184 avions de transport regional ( atr ) model 72 - 212 , n401am
controlled collision with terrain transportes aereos ejecutivos , s . a . ( taesa ) learjet 25d , xa - bba
stall and loss of control on final approach , atlantic coast airlines , inc . / united express flight 6291 jetstream 4101 , n304ue
overspeed and loss of power on both engines during descent and power - off emergency landing simmons airlines , inc . , d / b / a american eagle flight 3641 , n349sb
controlled collision with terrain express ii airlines , inc . / northwest airlink flight 5719 jetstream ba - 3100 , n334px
in - flight loss of control , leading to forced landing and runway overrun , continental express , inc . , n24706 , embraer emb - 120 rt
in - flight engine separation japan airlines , inc . , flight 46e boeing 747 - 121 , n473ev
controlled collision with terrain gp express airlines , inc . , flight 861 a beechcraft c99 , n118gp
tomy international , inc . d / b / a scenic air tours flight 22 , beech model e18s , n342e in - flight collision with terrain
air transport international , inc . , flight 805 douglas dc - 8 - 63 , n794al loss of control and crash
britt airways , inc . , d / b / a continental express flight 2574 in - flight structural breakup emb - 120rt , n33701
atlantic southeast airlines , inc . flight 2311 uncontrolled collision with terrain an embraer emb - 120 , n270as
unstabilized approach and loss of controll npa , inc . dba united express flight 2415 british aerospace ba - 3101 , n410ue
aloha islandair , inc . , flight 1712 dehavilland twin otter , dhc - 6 - 300 , n707pv
south central air , inc . , flight 2001 , piper pa - 31 - 350 , n496sc
trans - colorado airlines , inc . , flight 2286 fairchild metro iii , sa227 ac , n68tc
southern air transport , inc . , lockheed l - 382g , n517sj , flight 517
ryan air service , inc . flight 103 , beech aircraft corporation 1900c , n401ra
continental airlines , inc . , flight 1713 mcdonnell douglas dc - 9 - 14 , n626tx
executive air charter , inc . dba american eagle , flight 5452 casa c - 212 , n432ca
northwest airlines , inc . , mcdonnell douglas dc - 9 - 82 , n312rc
midair collision of u . s . army u - 21a , army 18061 , and sachs electric company piper pa - 31 - 350 , n60se
aircraft accident report : grand canyon airlines , inc . , and helitech , inc . , midair collision over grand canyon national park
collision of aeronaves de mexico , s . a . mcdonnell douglas dc - 9 - 32 , xa - jed and piper pa - 28 - 181 , n4891f
midair collision of nabisco brands , inc . , dassault falcon , da50 , n784b and air pegasus corp . , piper archer , n1977h
delta air lines , inc . , lockheed l - 1011 - 385 - 1 , n726da
vieques air link , inc . , britten - norman bn - 2a - 6 islander , n589sa
midair collision of wings west airlines beech c - 99 ( n6399u ) and aesthtec , inc . , rockwell commander 112tc n112sm
world airways , inc . , flight 30h , mcdonnell douglas dc - 10 - 30cf , n113wa
us air , inc . , flight 183 mcdonnell douglas dc9 - 31 , n964vj
western helicopters , inc . , bell ug - 1b , n87701 ( revised )
flying tigers , inc . , flight 2468 mcdonnell douglas dc8 - 63 , n797ft
a . e . staley manufacturing company , inc . , canadair challenger cl - 600 , n805c
eastern air lines , inc . , boeing 727 - 225 , n8838e ( revised )
pan american world airways , inc . , clipper 759 , boeing 727 - 235 , n4737
midair collision , united states air force , f111 - k , building contractors , inc . , cessna tu - 206g
lufkin industries , inc . , beechcraft super king air , be - 200 , n456l
air florida , inc . , boeing 737 - 222 , n62af , collision with 14th street bridge
air florida airlines , inc . , mcdonnell douglas , inc . , dc - 10 - 30cf , n101tv
world airways , inc . , flight 32 , mcdonnell douglas dc - 10 - 30cf , n112wa
eagle commuter airlines , inc . , piper pa - 31 - 350 , navajo chieftain , n59932
air new england , inc . , dehavilland dhc - 6 - 300 , n383 ex
puerto rico international airlines , inc . , ( prinair ) , dehavilland heron , dh - 114 , n575pr
inlet marine , inc . , gates learjet , n77rs , century 111 , model 25c
near collision of delta airlines , inc . , boeing 727 - 200 , n467da , & flying tiger , inc . , boeing 747 - f , n804ft
rocky mountain airways , inc . dehavilland dhc - 6 - 300 , n - 24rm
united airlines , inc . , mcdonnell - douglas , dc - 8 - 61 , n8082u
pacific southwest airlines , inc . , boeing 727 - 214 , n533ps , an gibbs flight center , inc . , cessna 172 , n7711g
e . s . m . group , inc . , cessna citation , n51mw , north central airlines , inc . , dc - 9 - 30 , n957n
japan airlines , company , ltd . , mcdonnel - douglas dc - 8 - 62f , ja 8054
atlantic city airlines , inc . , dehavilland dhc - 6 , twin otter , n101ac
pan american world airways , inc . , boeing 707 - 321 - b , n454pa ( revised )
air manilla , inc . , lockheed l - 188a republic of the philippines registry , rp - c1061
air chicago freight airlines , inc . , north american tb - 25n , n9446z
overseas national airways , inc . , douglas dc - 10 - 30 , n1032f
mercer airlines , inc . , douglas dc - 6 / yc - 112a , n901ma
near midair collision , hughes airwest douglas dc - 9 , n9333 , and northwest airlines , inc . , douglas dc - 10 , n148us
japan air lines , company , ltd . , boeing 747 - 246 , ja8122
aerotransportes entre rios s . r . l . canadair cl - 44 - 6 , lv - jsy
near midair collision , american airlines inc . , douglas dc - 10 , n124 , and twa , inc . lockheed - 1011 , n11002
puerto rico international airlines ( prinar ) , inc . , dehavilland dh - 114 n554pr
usaf vt - 29d , serial # 52 - 5826 and cavalier flyers , inc . , cessna 150h , n50430
eastern air lines , inc . , douglas dc - 9 - 31 , n8984e
delta air lines , inc . , mcdonnell douglas , dc - 9 - 32 , n3323l
national airlines , inc . , mcdonnell douglas dc - 10 - 10 , n60na
overseas national airways , inc . , mcdonnell douglas dc - 8 - 63 , n863f
north central airlines , inc . , mcdonnell douglas dc - 9 - 31 , n954n and delta air lines , inc . , convair cv - 880 , n8807e
north central airlines , inc . , allison convair 340 / 440 ( cv - 580 ) , n90858 and air wisconsin inc . , dhc - 6 , n4043b
delta air lines , inc . , mcdonnell douglas dc - 9 - 14 , n3305l
american airlines , inc . , mcdonnell douglas dc - 10 - 10 , n103aa
puerto rico international airlines , ( prinair ) , inc . , dehavilland dh - 114 , n554pr
near midair collision , northwest airlines , boeing 720b , n736us , and lockheed aircraft corp . , convair 240 , n737z
hughes airwest dc - 9 , n9345 , and u . s . marine corps f - 4b , 151458
eastern air lines , inc . , boeing 727 - 100 , n8168g , flight 9701
allegheny airlines , inc . , allison prop jet convair 340 / 440 , n5832
pan american world airways , inc . , boeing 747 , n747pa , flight 845
american airlines , inc . , boeing 707 - 323 , n7595a and a linden flight service , inc . , cessna 150 , n60942 ( revised ) .
chicago and southern airlines , inc . , beech e18s ( ateco westwind ii ) n51cs
northeast airlines , inc . , mcdonnell douglas dc - 9 - 31 , n982ne
continental air lines , inc . , boeing 707 - 320c , n47330 , floyd flying service , cessna 150j , n61011
flying tiger line , inc . , douglas dc - 8 - 63f , n785ft
delta air lines , inc . , douglas dc - 9 - 32 , n3329l
commuter airlines , inc . , beechcraft c - 45 h ( infinite ii ) , n497dm
trans international airlines corp . , ferry flight 863 , douglas dc - 8 - 63f , n4883t
overseas national airways , inc . , douglas dc - 9 . operating as antilliaanse lucht - vaart moatschappij flight 980
tag airlines , inc . , de havilland dove ( dh - 104 ) , n2300h
seaboard world airlines , inc . , douglas dc - 8 - 63f , n8634
caribbean atlantic airlines , inc . , douglas dc - 9 - 31 , n938pr
ozark air lines , inc . , douglas dc - 9 - 15 , n974z
allegheny airlines , inc . , dc - 9 , n988us , and a forth corporation piper pa - 28 , n7374j
japan air lines company , ltd . , convair 880 , model 22m , ja 8028 , grant county airport
puerto rico international airlines , inc . , de havilland heron 114 - 2 , n563pr
minerial county airlines d . b . a . hawthorne nevada airlines , dc - 3 , n15570
north central airlines , inc . , convair 580 , n46345 , home airmotive , inc . , cessna 150 , n8742s , midair collision
ozark air lines , inc . , dc - 9 , n970z and interstate airmotive , inc . , cessna 150f , n8669g
japan air lines , co . , ltd . dc - 8 - 62 , ja 8032
lake central airlines , inc . , allison prop - jet convair 340 , n73130
aircraft accident report : delta air lines , inc . dc - 8 , n802e
japan air lines , ltd . , douglas dc - 8 - 33 , ja - 8006
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piper pa - 28 - 161 ( g - cder ) , aircraft ditched after reporting engine problems , english channel , 1 . 2 nm from winchelsea beach , east sussex , 6 august 2016
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there are plenty of ways you could go wrong here , but au bon pain couples an extensive inventory of healthy items with an unrivaled standard of nutritional transparency .
in addition , au bon pain has released its new winter menu with an eye toward health - conscious ingredients . the menu will be available through march 1 .
i miss all the au bon pains in the boston area . it ' s a go . . .
so at that point , you were operating both au bon pain and panera , but today , you are only running the latter . when did that happen ? and why ?
au bon pain at reese ' s cafe , offering a limited menu , is located in the ist building in the central atrium bridge level of the three - story structure .
au bon pain was recently ranked first out of 100 nationwide restaurant chains by grellin , a website that uses publicly available data on restaurant food to determine which restaurants have the healthiest menus .
allen , robin lee ,
au bon pain pins hopes on new president , image ,
nation ' s restaurant news , december 2 , 1996 , pp . 3 - 4 .
papernik , richard l . ,
au bon pain mulls remedies , pares back expansion plans ,
nation ' s restaurant news , august 28 , 1995 , pp . 3 - 4 .
the nutrition information reflects the nutrition content of company operated cafes in the u . s . in some instances franchised cafes offer items that may vary either in nutritional content or allergen presence . please speak to your local au bon pain general manger if you have any questions about the items served in the café you are visiting . some items may not be available in all au bon pain cafés .
we stopped at bon pain for some croissants in the morning . service was not really friendly and the wait at the cashier took forever .
“for every hundred people who talk about building a national chain , one of them makes it , ” he recalls thinking back in the mid - ’90s , having built au bon pain into just such a chain .
kolb , patricia moore ,
au bon pain ' s gamble pans out ; as chains add bakeries , this one is already there ,
restaurant business , august 10 , 1986 , pp . 209 - 211 .
au bon pain believes in the careful selection of talented and entrepreneurial individuals . it is our firm belief that people are our most valuable resource . au bon pain co . , inc . ' s success relies on team members who can make a major contribution to our company ' s growth . in return , we are committed to providing an environment in which everyone can develop to their fullest potential . au bon pain supports a strong commitment to quality . this is the cornerstone of our corporate philosophy . the quality of our products and service will be second to none in the world . but , equally important , we want our commitment to quality to go beyond our products and encompass all of our business activities . au bon pain maintains a pledge to open communication . we strive to achieve open and meaningful dialogue between all team members . our pledge is demonstrated throughout the company by our
open door policy .
every employee is encouraged to meet with any level of management to resolve issues and plan career paths within the company . au bon pain believes that the company and its participants must all succeed together .
keegan , peter o . ,
louis i . kane & ronald m . shaich : au bon pain ' s own dynamic duo ,
nation ' s restaurant news , september 19 , 1994 , p . 172 .
au bon pain is focused on eating flavorfully in a balanced way ,
said maria feicht , au bon pain ' s chief brand officer .
we offer healthy yet delicious choices for those watching their caloric intake . we ' ve always been transparent about our calorie counts , which are posted in cafes . each ingredient is thoughtfully selected , turning sandwiches into comfort foods , soups into fresh and nutritiously dense meals and the occasional pastry into a deliciously indulgent splurge .
i miss all the au bon pains in the boston area . it ' s a good thing there are a few near my work a . . .
that year , shaich sold all au bon pain units except for panera cafes and renamed the company panera bread . since then , the company ' s stock has grown exponentially , and today it has a market capitalization of $ 4 . 5 billion .
au bon pain attacked its problems from several angles , implementing a reorganization program in 1995 . the company hired several new top executives , added new products to the menu , reined in unit growth , remodeled existing stores , and emphasized international franchising . the management shuffle actually started in 1994 , when ronald shaich became the sole chief executive officer . ( sixty - three - year - old louis kane retained the title of co - chairman . ) that same year , the company hired former burger king vice president samuel yong as president of au bon pain international , as well as new leaders of wholesale and operations . au bon pain created new divisional presidencies for both au bon pain and saint louis bread mid - decade , installing robert c . taft in the former and richard postle in the latter . with 21 years ' experience in food service , taft had previously served as president and ceo of the papa gino ' s chain of pizzerias , while postle had held top positions with wendy ' s and checkers .
“when i see an opportunity like that , i try to take advantage , ” said shaich , who eventually sold au bon pain to commit his full attention and financial resources to panera . “panera was a huge opportunity , and i went for it . ”
it was a bold move , but it wasn ' t easy .
the next few years of selling everything else off but panera were the most horrible years of my life ,
shaich recalls .
au bon pain was my first child .
notwithstanding their 1995 earnings setback and subsequent retrenchment , co - chairmen louis i . kane and ronald m . shaich predicted that au bon pain ' s bakery cafe chains would more than triple to a combined total of 1 , 000 units by the year 2005 .
i quickly realized i had 50 , 000 people walking by the store every morning , but nobody bought cookies until around noon . so i became a licensee of this company called au bon pain , so they were essentially supplying me french pastries as a vendor .
in the 1980s , founder ron shaich merged his cookie store with a bakery , creating au bon pain co . inc . shortly thereafter , he and his late partner , louis kane , recognized the potential of transforming the company from a bakery selling croissants and bread to a bakery - cafe that used bread and croissants as a platform for selling upscale sandwiches . au bon pain co . inc . became a publicly traded company in 1991 and opened hundreds of bakery - cafes , becoming a familiar fixture in cities along the east coast and overseas .
au bon pain common made its debut june 6 , 1991 , with 1 . 875 million new shares at $ 9 per share , rising to over $ 13 by that fall . the proceeds were used to fund a series of acquisitions that contributed to a near tripling of the size of the chain in the early 1990s . au bon pain had made two relatively small acquisitions in the late 1980s , including the two - unit cafe creations of philadelphia in 1987 and the washington , d . c . - based potomac foods ' four - store le cafe chain .
au bon pain executives and industry analysts found a number of problem areas both within and beyond management control . following the
clustering
strategy that had worked so well for au bon pain , the parent company expanded its saint louis bread chain from 20 units in 1993 to 59 by the end of 1995 . but instead of promoting brand awareness , this ambitious plan backfired , resulting in cannibalization without the hoped - for efficiencies . at the same time , comparable store sales began to stagnate , while food costs ( especially for basics like flour , coffee , butter and lettuce ) and personnel expenses rose . throw in increasing competition from the likes of seattle - based starbucks coffeehouses , and you had a recipe for disaster . having been named
gold chain 1994
by nation ' s restaurant news , au bon pain suffered a $ 1 . 6 million loss in 1995 .
au bon pain worked best in really dense marketplaces like boston , new york city , and washington , but we felt that growth was limited in smaller cities such as cleveland , indianapolis , and st . louis . we needed a concept that would work across america in a wide range of communities .
today , there are over 300 au bon pain cafés throughout the world . operating in the united states , including thailand and india . each café is situated in some of the most accessible corners of these cities , ranging from bustling business centers and well - known shopping complexes to hospitals and universities .
fortune - - ron shaich ' s bakery empire started in 1980 with a 400 - square - foot store in boston called the cookie jar . over the course of three decades , the business merged with au bon pain , acquired st . louis bread co . , and eventually morphed into panera bread (
mediocrity rules . it ' s an au bon pain . not quite as good as a panera and not as good as the dunkin donuts across the way for breakfast . had a breakfast sandwich and the eggs weren ' t great , the bacon was thin and fatty and well , you get the idea .
that ' s when ronald m . shaich ( pronounced
shake
) , a 20 - something fellow harvard mba graduate and native bostonian , entered the picture . shaich , who had set up and operated a non - profit convenience store as an undergraduate , was managing a cookie jar franchise in boston in 1981 . in an effort to boost morning sales , he asked kane for permission to sell au bon pain ' s breads in his cookie shop . after four months of observing shaich ' s operational know - how , kane invited his young colleague to help overhaul au bon pain , which by this time was nearing bankruptcy .
these technological breakthroughs nearly halved overhead , bringing not only profitability but also freeing capital for growth . au bon pain resumed its wholesale business under the st . patisse brand . by 1985 the company ' s more than 30 cafés in the northeast u . s . were generating an estimated $ 15 million in annual revenues .
kane and shaich were very particular when it came to site selection , placing au bon pain ' s cafés , carts , and kiosks in high - traffic , upscale , urban office buildings and shopping centers like boston ' s copley place , new york ' s empire state building , and cleveland ' s tower city center . airports , with their high concentration of hurried business travelers , comprised another ideal location . au bon pain
clustered
its metropolitan outlets , hoping that
saturation marketing
would promote brand identification as well as operating efficiencies . in 1989 , nearly 40 percent of its 76 units were located in the boston area .
although they raised costs in the short term , the massive cash outlays represented by au bon pain ' s acquisitions , computerization , bread plant , and international foray were logical investments in the company ' s efficiency and competitiveness . and indeed , au bon pain performed well during this period , despite what shaich called
an extraordinarily difficult environment for the retail food industry .
revenues increased from $ 67 . 9 million in 1991 to $ 182 . 9 million in 1994 , and net income multiplied from $ 2 . 6 million to $ 7 . 8 million during the same period . however , this apparently healthy bottom line belied several underlying difficulties .
located on the first floor of the hesburgh library , au bon pain serves the made - to - order sandwiches and salads , soup , coffee , and delicious fresh - baked treats that made them a popular national fast casual restaurant chain . their cooler is also stocked with grab and go items if you ' re in a hurry !
by the mid - 1990s we were running the company as four divisions : au bon pain , international , manufacturing , and panera . meanwhile , the stock had been flat for three years . i realized panera was the gem , and it was buried . i knew i should sell everything else off and bet the whole thing on panera .
many thought shaich was crazy when , in 1999 , he sold au bon pain to concentrate on developing panera ( charts ) , its small bakery division . but today panera is the country ' s 17th - largest food - service company , boasting some 1 , 115 u . s . locations and annual revenue of $ 1 . 9 billion .
the company was founded in 1976 by pavallier , a french manufacturer of baking equipment . established as a showcase for the foreign company ' s ovens in boston ' s historic faneuil hall marketplace , the au bon pain shop was staffed with french bakers who painstakingly produced authentic baked goods like flaky croissants , mouth - watering pastries , and crusty loaves of bread .
it was tiny , and i wanted more . to expand my offerings i became a licensee of a french bakery company , au bon pain , in late 1980 and put in french baked goods ( like croissants ) at the cookie jar in the morning . au bon pain had three stores , and the founder , louis kane , was trying to sell the business because it was under so much debt . i remember going to my dad , who was a cpa , and he said ,
ron , if you can get any of it , it ' s not worth having , and if it ' s worth having , you ' re not going to get any of it .
but i wanted this desperately . so in 1981 the cookie jar and the three debt - laden au bon pains were combined into one company . my father and i got 60 % of the company , and lou and his investors split the remaining 40 % .
in 1998 , ron determined that panera had the potential to be nationally dominant , but it would require all of our resources . as a result , in 1999 all of the au bon pain co . inc . divisions were sold , and the remaining company was renamed panera llc . we then focused all of our time , treasure and talent on growing panera .
you see , panera didn ' t start out as panera . when shaich cofounded the company in 1981 with louis kane , it was called the au bon pain co . the chain of french cafes expanded steadily over the years , went public in 1991 , and acquired other divisions , including the saint louis bread co . in 1993 , which was later renamed panera .
around that time pepsi ( charts , fortune 500 ) , sara lee ( charts , fortune 500 ) , and several others all tried to acquire us . we resisted and took the company public in 1991 . by this point au bon pain ' s profits were growing about 30 percent annually . we had 250 stores and were opening about 50 new shops every 12 months .
initially , i went to my dad . i knew i had a small inheritance , and i asked him to give it to me early so i could invest it into that first cookie store . once i basically traded in that cookie store for au bon pain , we started accruing capital through our operations . it wasn’t until later that we brought in banks and venture capital .
perhaps most importantly , shaich sought to simplify the tedious and costly bread - making process . assembling a team of au bon pain ' s french bakers , along with researchers from the massachusetts institute of technology and the american institute of baking , the company developed a method of forming and freezing the bread dough for later baking . this process promoted uniformity from shop to shop , allowed for more precise stock control , and eliminated the need to have a professional baker on staff at each unit . furthermore , by removing some equipment , it freed floor space previously devoted to production for seating , displays , and counters . specially designed ovens later brought virtually full automation to what had been a labor - intensive craft . in 1983 , au bon pain centralized dough production at a boston facility .
i brought it to the board , and there was a huge disagreement . au bon pain was the namesake . we were selling it all to bet on the little one . it was a painful process . many of the people i had grown up with at the company were sold off with au bon pain . in 1999 we ended up with a public company with one division , panera , which had about 180 bakery - cafés and a pristine balance sheet with a bunch of cash . i got on a plane and moved my family to st . louis . we have come from a continuous process of smart bets like that one . take antibiotic - free , all - natural chicken . we had it before there was a market for it , so we had to build a manufacturing supply chain .
our problem was that we had been growing unit sales 20 percent a year for a decade , but at the size we had become , we couldn’t keep generating that type of growth . so instead of chasing that growth , i made the decision to simply let au bon pain expand at the rate it could , and i started talking to everyone i knew in the industry , looking for something new .
all au bon pain cafés provides a unique blend of fresh , nutritious and trans - fat free products that caters to customers of all tastes — ranging from breakfast bagels and all day sandwiches made from daily fresh baked bread , highest quality pastry , all natural soups and cool crisp salads , all complemented by delicious cold or hot beverages . these delightful offerings are matched by excellent service , warm and friendly atmosphere .
at the time , au bon pain was a boston pastry chain that was having problems expanding and had taken on a lot of debt . the business was founded in 1976 by a french oven manufacturer and later sold to a venture group headed by a man named louis kane . after i realized that people don ' t buy cookies before noon , i decided to add french pastries to the cookie jar ' s menu to attract a morning crowd .
kane assumed the title of chief executive officer with responsibility for site selection and financing . as president , shaich was in charge of internal operations . with additional help from shaich ' s father , joseph p . , the new partners reorganized their tiny chain as au bon pain , inc . and developed a multifaceted plan to invigorate the stalling firm . in an effort to focus squarely on the core retail business , the partners discontinued the wholesale division .
but the very thing that had made au bon pain a success up until that point was the thing that limited it . it was a powerful niche business , working well in big cities . in 1993 i met with a couple of guys who had a 19 - store chain called st . louis bread co . , which was a lunchtime soup , salad , sandwich place . i was impressed . we knew how to take something from 50 to 1 , 000 , and it was the gateway to the suburban marketplace for au bon pain . we bought it for $ 23 million , and then didn ' t change it . for two years we studied it . i was trying to figure out what was going on in consumer society . there had been a huge amount of consolidation in every industry . every shopping strip and mall was the same . in response there was a drive for specialness .
in the spring of 1978 , businessman louis kane was strolling through boston ' s historic faneuil hall marketplace when he noticed a display showcasing a new line of french bakery ovens . the aroma and quality of the fresh breads were enchanting . so enchanting in fact , it gave louis an idea . why not make wonderful , authentic fresh breads and croissants easily available to everyone in the city ? from this chance encounter came the first ever au bon pain .
from top left , clockwise : panera ceo ron shaich , left , in front of the clark university general store in 1975 ; shaich , center , on the opening day of the cookie jar in boston in 1981 ; shaich at the grand opening of st . louis bread co . in clayton , mo . ; and shaich , left , with business partner louis kane when au bon pain went public in 1991 . ( photos courtesy of ron shaich )
( fsb magazine ) - - he started college thinking he would end up working in politics . but after he was falsely accused of shoplifting and then kicked out of a convenience store while still a student , shaich launched a rival shop - and his business career . twenty years later , shaich made a name for himself as the owner of au bon pain , an east coast bakery chain he grew from three stores into a $ 200 million a year company .
so that’s what we did . selling au bon pain was like selling my first son , though . in retrospect , it was brilliant , but at the time , it was horrible . after a painful process , i ended up with just the panera business . it was still the same public company , the same legal entity we started with in 1981 , just renamed panera bread , with one line and a lot of cash . and we went from there .
let ' s face it au bon pain is a safe & reliable breakfast place . when in a hurry one morning , i opted to come here since i was in the same hotel . while they don ' t have a lavish breakfast spread , they have the solid staples and is a good quick service option . bagels , hot sandwiches and sweets accompany coffee & hot chocolate . i had an egg & cheese croissant with a hot chocolate . made to order & delicous !
shocked because i have the expired muesli in my hand and i can take a picture and send it to you guys if needed . i will keep it here for that purpose because this is not ok this is the second purchase of museli i have brought from that au bon pain been expired . . thank god i was smart enough to smell this one before i consumed it unlike the other one . i really hope this issue is resolved because i do enjoy eating there on thursdays .
while investing large sums in unit growth via acquisition , au bon pain was also plowing capital into operations during the early 1990s . in 1992 , the company completed its installation of a customized , chainwide computer network . the database management system processed and tracked sales , inventory , payroll , food costs , and average order amounts , among other factors , thereby enabling individual store managers as well as top corporate executives to monitor day - to - day operations . the construction of a new frozen dough plant in missouri was completed in 1996 , but implementation of the facility was delayed until that fall . a catering department launched in 1991 grew from less than $ 1 million in revenues during its startup year to over $ 5 . 5 million by the end of 1993 . au bon pain also went international during this period with franchising of the french bakery cafe concept in chile late in 1992 and the addition of franchisees in thailand , the philippines , and indonesia by the end of 1995 .
by 1998 , we have like 200 panera stores , but it’s christmas , i’m back on the beach and once again , i’m down . i realized that panera had so much potential , that it was touching a consumer chord , yet it was one of the smallest of our divisions in the au bon pain company . i was down because i knew it was never going to get the capital it needed , and more importantly , it wasn’t going to get the human capital it needed .
so i’m on the beach , and one of our executives called and asked me , “what would you do if panera owned au bon pain and all the other lines , not the other way around ? ” i had never thought of it that way . but i knew if that was the case , i would sell everything , take all that capital , take myself and all our best people , and go down to st . louis and make this new business go . panera was the gem .
louis always said he remembered me as a kid walking into his office with flour on my shoes . i told him i wanted to buy his business ( at that moment i had no idea how troubled his company was ) . louis was a real estate guy ; he had no one running his place on a day - to - day basis . he saw me as a
concept guy
who could help turn the business around . so we merged au bon pain ' s three locations with my cookie store .
however , they were going through their own problems . they had three stores , down from a peak of 13 , and the business wasn’t working . once again , i saw an opportunity . one thing led to another , and i wound up merging my one cookie store with the three au bon pains in 1981 and taking a 60 percent interest in the company .
at au bon pain , we believe eating well is very important . what you eat should be nutritious and delicious . . . which is why we are working to provide the right balance for you . whether you want healthful dishes , refreshing drinks , nutrition packed snacks , complete meals , or from time to time , an indulgent treat , you can be sure your choice is flavorful and of the highest quality . to ensure smart , healthful , nutritious and innovative menu offerings and ingredients , we have assembled an expert culinary team experienced in quality and nutrition .
by 1993 , i was feeling down . every year , i go away for christmas , usually to a beach somewhere , and i think about where i am and where i want to be in five years . that year , i started to realize that the things that had given us our success to that point were starting to limit us . by that , i mean that what made au bon pain successful was that it let my partner , louis kane , and me access all this phenomenal real estate in places like downtown d . c . and boston and chicago .
over the next three years i observed au bon pain ' s shops and identified problem spots . many had to do with employees who just didn ' t care . i remember walking into a store in faneuil hall and watching as a cashier put money from a sale into his pocket . i also fired about six bakers i caught doing cocaine in the middle of the night . after i let those guys go , they chased me in a car through the parking lot . it was a mess ! it wasn ' t about building a company back then - it was about survival .
the nutritional information is based on au bon pain ' s standard recipes and individual items may differ depending on a number of variables including variations in size and portioning that are inevitable when items are made by hand . other factors that may cause actual nutritional values to differ include variations in serving sizes , preparation techniques , ingredient substitutions and changes in supply sources . because of this we can ' t guarantee the nutrition content is precisely accurate . we base the values we publish on information provided to us by our suppliers and our own analysis using industry standard software , published resources and / or testing .
cafés featured black and white ceramic tile , brass fixtures , and soothing classical music . marble counters evoked images of handmade pastry . the 1 , 000 to 3 , 500 - square - foot cafés ' dining rooms averaged 60 seats . in order to boost lunch time sales , the company added gourmet coffees and sandwiches like brie and ham on a croissant or tarragon chicken on a baguette . the corporate slogan ,
good food , served quickly ,
reflected au bon pain ' s use of fresh , quality ingredients and its commitment to serve customers in under three minutes . by mid - decade , sandwiches and beverages were generating more revenues than the core baked goods .
in 1978 , the concept caught the attention of louis i . kane , a venture capitalist who was involved with a columbo frozen yogurt franchise also located in the mall . that year , his family - owned kane financial corp . paid $ 1 . 5 million for au bon pain and set out to turn the original concept upside - down , selling baked goods instead of ovens . the 40 - something harvard graduate likely realized that u . s . demand for french breads and pastries was on the rise . wholesale revenues in this category rose 40 percent from 1977 to 1982 . by 1984 , sales of loaves and croissants attained $ 1 . 7 billion in u . s . sales .
we grew au bon pain into a 250 - store chain by paying close attention to our customers . one day in 1984 , i was working behind the counter waiting on customers ( which i still do today ) . a woman walked in and asked me to cut a baguette for a sandwich . then she pulled out a bag of lunch meat from the grocery store and threw it on my bread . you didn ' t have to be a harvard mba to figure out that there was an opportunity in sandwiches . that same year , we expanded our menu and became one of the first companies to create an urban bakery , selling high - quality meat on fresh bread along with soup and salads .
lemonade . i was once an employee of au bon pan so i know for the most part how muesli should taste ! i also know exactly how it’s made and knows that it made with fresh milk and not expired milk . this is the second time i have purchased muesli from the boylston street location and received a spoiled muesli . the first time which was about two weeks ago i actually consumed most of the muesli before i finally realize it had gone bad . being a little concerned i decided to call in the hotline to give a concern just so that they’re aware that their product is going bad in the store . i was told over the phone “ that the she knows products are fresh and they make them out every day” that was the case my product wouldn’t have been expired . when the manager told me that i was basically lying about what purchase completely
use the on - site nutritional kiosks to seek out one of dozens of paths to a sensible meal . or simply opt for one of the excellent soups or salads , or pair two smaller items from the all portions menu .
the grilled chicken is our kind of sandwich : substantial , flavorful , packed with 32 grams of protein , and just 480 calories . as for the newport turkey sandwich , when it comes to deli slices , turkey , ham , and roast beef all pack about the same amount of calories , fats , and protein per serving , which means when you’re looking for the healthiest option , it all comes down to bread and condiments .
all new for 2015 ! enjoy all your favorite foods—and watch the pounds disappear ! click here to buy the new eat this , not that ! book , the authoritative guide to all your favorite restaurant and supermarket foods .
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how we got started : panera ' s ron shaich - jul . 18 , 2012
) . in the past five years panera ' s stock has returned 243 % , making it the second - best - performing u . s . restaurant after chipotle (
) . shaich ( pronounced
shake
) , 58 , had a big 2012 : panera , with $ 1 . 8 billion in revenue and $ 3 . 4 billion in systemwide sales , including franchisees ,
and in february opened its first restaurant in the big apple . shaich ' s story :
as a kid in livingston , n . j . , i had no real interest in business . i always thought i wanted to do something in government or social policy . i worked for congressman frank thompson jr . and on campaigns in washington , and then went off to clark university in worcester , mass .
my sophomore year i was at a local convenience store with some friends . they really didn ' t want students there , and we were tossed out for supposedly shoplifting . i said to a friend ,
the heck with these guys . why don ' t we open our own store ?
i had been elected treasurer of the student body , and i thought we could raise the money . we opened the beginning of my junior year , and i ran it . it was the most wonderful thing i ever did . for someone who can ' t dance or sing , it was the closest i ever came to being an artist .
the student store became an institution at clark . i started speaking around the country about student government opening their own stores , and people kept telling me i could probably get into harvard business school , so in 1977 i applied and got in .
after i graduated , i went to work in ohio for the original cookie co . , a small chain of stores run by cole national . [ it merged with mrs . fields cookies in the 1990s . ] i had this idea of opening urban cookie stores and was tempted to go out on my own . i came back to boston , but no one would lease me any space . i ended up going to work for a democratic political consultant . i was there a year when a little jewelry store that had two locations in the same block agreed to sublease me 400 square feet . in august 1980 , i opened the cookie jar . i thought i ' d go up one day a week to the store and back to d . c . to run campaigns . one day very quickly became three , which became four . this was mine , and somehow it felt completely different .
by 1984 i was worried because the french baked goods we sold at our half - a - dozen stores were becoming pedestrianized . we decided to use the croissant and bread as a platform to sell soups , salads , and sandwiches . we opened our first french bakery - café in boston ' s copley place , and by 1991 , the year morgan stanley took us public , we had 125 stores .
we began to conceptualize st . louis bread as a gathering - place business . we created a new physical environment for the café . we started rolling out bagels , breakfast , and a take - home - bread business . in 1998 , as we built out st . louis bread , we made the decision to change the name to panera , a word that has roots in
breadbasket
in latin .
a few years ago i started thinking about how i wanted to have another experience in my life . i wanted to know what it felt like without panera . in 2010 i handed off the ceo job to bill moreton , whom i worked with for 10 years . the idea was i ' d spend two to three days a week on panera on the creative stuff . i ' d have time to look into my other interests , like politics .
it took me four weeks to realize my continued intellectual interest in panera . i was liberated to create much more value than i ever could in the existing role of ceo when i was freed from day - to - day details . bill got it , but we spent hours talking before deciding i would come back as co - ceo . he could have said ,
i signed on as ceo . i don ' t need the founder back .
and i could have said ,
i ' m the largest individual shareholder - - i don ' t need to be co - ceo .
it worked because we both want the same thing for panera . now i ' m focused on all things that create value through how we compete - - marketing , food . bill covers all things related to how we operate .
one of the first projects i launched after stepping down as ceo was panera cares . panera has always had a commitment to community . we give $ 100 million a year in cash and product , but i got this feeling that it was disconnected from us . one day i ' m watching nbc news , and it ' s the height of the recession . i hear about a pay - what - you - can café in denver . they spent years trying to get this thing open . we open a café every 75 hours . we decided to do the full panera experience , open a bakery - café identical to any other panera , and list a suggested donation . we opened our first panera cares café in 2010 , and just opened our fourth . they ' ll serve about 1 million people this year .
these days i spend a lot of time thinking about how i ' d compete with panera if i weren ' t panera . much of our competitive differentiation will stem from what technology can enable for our customers . we ' re going to bring that to market . i ' m looking at things we didn ' t get done at panera my first time around as ceo . i ' ve got a shot to get them done now . ?
look beyond the shareholder . we ' re involved in the conscious - capitalism movement , which is based on this idea that the worst thing that ever happened in corporate america is this obsession with shareholder value . it ' s a narrow definition of success and is actually dysfunctional . profit and stock price are not things i can make . they ' re a byproduct of delivering for all of my constituencies .
it ' s okay to think small . this idea that you have this broad strategy is not always right . see opportunities to make a difference , and that will bring new things down the road . i ' m quite convinced that steve jobs didn ' t know he would end up with the ipad when he did the ipod .
don ' t obsess over the numbers . when i was a young person , i used to be worried about the p & l , and then i realized that what drives the key p & l is getting the right stuff done right - - the key initiatives . that ' s where i began to focus most of my time .
focus on creating the future . the future doesn ' t just happen to me . i have to figure out where that organization is going . businesses are increasingly thinking short term . it ' s a competitive disadvantage . the important things play out over years , not quarters .
freshii vice president of marketing melissa gallagher gives the acceptance speech on behalf of freshii , which took the top spot on the 2018 fast casual top 100 movers & shakers list .
the 2018 fast casual top 100 movers & shakers publication is now available for free download .
the fast casual top 100 movers & shakers honors the top 75 brands and 25 executives in the fast casual industry .
turkey sausage & egg white flatbread—egg whites , turkey sausage , spinach and sharp cheddar cheese served onwhole - grain flatbread .
banana & greek yogurt parfait—greek nonfat vanilla yogurt over honey - glazed bananas served with a side of toasted granola .
turkey & poached baby pear salad—all - natural turkey , goat cheese , honey - roasted pecans , poached pears served on mixed salad greens with balsamic vinaigrette blend .
12 veggie soup—diced tomatoes , potatoes , summer squash , zucchini , carrots , peas , onions , broccoli , corn , celery , mushrooms and red bell peppers in a vegetable broth .
waldorf turkey wrap—all - natural turkey , apples , cranberries and walnuts mixed with mayo , cheddar and romaine with maple - walnut dressing in a whole - wheat wrap .
hot and iced caffe milano—espresso , chocolate and hazelnut topped with frothed milk and cocoa .
chocolate chip cookie—featuring chocolate chips , butter and madagascar bourbon vanilla . on jan . 13 , the cookie will be offered for free from 2 pm to 5 pm , followed by a sale of $ 1 per cookie from jan . 14 until jan . 29 .
lemon crumble bar—all - natural lemon filling on shortbread crust and topped with streusel .
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how panera bread founder ron shaich sold his first business to build his second .
former staffers at the culinary institute of america helped create panera ' a daily bread menu .
shaich met with fsb at one of his bakery shops near the company ' s headquarters in needham , mass . after busing a few tables he talked about his journey from that first general store to the top of the food chain . this is his story :
my first interest in life after high school was politics . i worked on george mcgovern ' s campaign in 1972 and majored in political science at clark university in worcester , mass . then during my sophomore year i was unjustly accused of shoplifting and got kicked out of a worcester convenience store . to fight back , i opened a rival shop nearby on campus , and it became quite successful . everyone said i should go to business school , so i went .
two years after i earned my mba , i took a job working for a chain in boston called the original cookie co . i wanted to open a store downtown , but the company preferred suburban mall locations .
one thing led to another , and i decided to quit and open my own cookie place , with a goal of creating the kind of company i had always wanted to work for .
i requested a third of my inheritance from my father . that way , if my idea didn ' t work , i ' d still have two - thirds left over to try again . my father , who was a cpa , thought i was nuts but gave me $ 75 , 000 . i combined his money with $ 25 , 000 in personal savings and opened the cookie jar in downtown boston . i ended up subletting a store from a jewelry store owner who wanted to consolidate his two locations .
i ' ll never forget that first day : our doors opened at noon , and i had two employees . i can ' t remember ever working that hard . i was the baker , mixer , chief salesman . i think we made $ 400 . the first six months were stable , and i was making a nice living , but i wasn ' t satisfied . a business is like a sculpture : it ' s about creating something that ' s three - dimensional . and i wanted more dimensions .
i also made efforts to retain the good employees . i wanted to take care of the folks who cared about my business . one night when i was on a date in that same faneuil hall location , i discovered the assistant manager ' s wife washing dishes because the store didn ' t have enough personnel to handle cleanup . so for about two hours my date and i helped clean dishes . the girl on the date is long forgotten , but that assistant manager is now a panera executive .