american home shield corporation is an american home warranty company and a unit of servicemaster .

american home shield was founded in 1971 and operated independently until it was acquired by servicemaster in 1989 .

it serves 1.4 million customers across 49 states and the district of columbia .

it functions as one of servicemaster ’s “ family of brands ” , along with terminix , furniture medic , amerispec , servicemaster clean , servicemaster restore , and merry maids .

it is one of a few home warranty companies with active operations in all 48 contiguous states .

american home shield

american home shield has home warranty plans specifically designed for home buyers and sellers .
my home ' s systems and appliances are old . does that matter to american home shield ?
american home shield p . o . box 849 carroll , ia 51401 - 9901
american home shield p . o . box 851 memphis , tn 38101 - 0851
american home shield p . o . box 2803 memphis , tn 38101 - 2803
help protect your home ' s systems and appliances from unexpected covered breakdowns with an american home shield ® home warranty .
american home shield given high customer service and satisfaction ratings for third year in a row .
american home shield acquires oneguard home warranty to expand market in texas , arizona and nevada . - memphis business journal
for details on how american home shield home warranties help protect homeowners from unexpected repair costs or to purchase a home warranty , visit urltoken .
the acquisition is american home shield ' s first since 2014 , when it bought wisconsin ' s hsa home warranty .
join the 1 . 7 million customers who already have coverage from american home shield ® today .
american home shield provides excellent service . . . i highly recommend it to any homeowner . ”
american home shield provides excellent service . . . i highly recommend it to any homeowner .
an american home shield home warranty helps protect your budget by covering the repair or replacement of major parts and components of your home’s systems and appliances .
no , it does not . you can get an american home shield home warranty plan no matter how old your home ' s systems or appliances are .
the same customers american home shield brings to you through service work orders could become your clients for life .
at any given time , american home shield has more active customer contracts within the home protection plan industry as compared to their competitors .
american home shield® holds steadfast to its commitment to work harder for today ' s buyers and sellers . . .
phoenix - - ( business wire ) - - american home shield , the nation ' s largest provider of home warranties and . . .
a memphis - based public company is looking to fill more than 100 local positions . american home shield . . .
instantly access the latest ahs product knowledge and service information with american home shield’s online learning portal ( ahs learning ) .
your home is often your single largest investment . american home shield is a company committed to and solely focused on providing you an outstanding customer experience .
no , you do not . american home shield does not require you to provide maintenance records or have a home inspection before you purchase a plan .
memphis , tn - - ( marketwired - january 13 , 2017 ) - american home shield , the nation ' s leading home warra . . .
once your contract term begins , it lasts for 12 months ( unless american home shield approves an alternative contract term ) .
the former interim president of american home shield now has a seat at the table with a memphis - based . . .
in the following interview , tim haynes , president of american home shield® ( ahs® ) , talks about meetin . . .
american home shield has opened a new customer care center in phoenix , ariz . , the company recently an . . .
with american home shield , you set the amount you pay when one of our contractors comes to diagnose your covered item .
american home shield ( ahs ) is looking to hire more than 200 full - time workers at its memphis call center .
american home shield has a stable customer base and growing market share in the home warranty industry . the transaction would provide american home shield with greater flexibility to deploy capital strategically to its operational infrastructure and boost its customer service , marketing and lead generation capabilities . moreover , the spin - off would help american home shield to consolidate its already significant scale and brand recognition in the fragmented home warranty market and create value for its investors .
american home shield founded the home warranty industry in 1971 and remains the industry leader today . we service nearly 1 . 7 million customers across 49 states .
over one million homeowners nationwide , american home shield offers the opportunity for your company to connect with more homeowners in your area .
while an american home shield ® home warranty covers many systems and appliances , but not necessarily the entire system or appliance – click here for details . get covered today
no . american home shield doesn ' t require home inspections or maintenance records before you purchase a warranty plan , and we won’t refuse coverage based on the age of your home’s systems and appliances .
about american home shield american home shield founded the home warranty industry in 1971 and remains the industry leader . together with all of its wholly - owned subsidiaries , american home shield services more than 1 . 5 million customers in all 50 states . the companies operate four customer service centers , employ approximately 1 , 800 employees and have a national contractor network made up of more than 11 , 000 independent home service contractors and more than 45 , 000 service technicians . american home shield is a business unit of servicemaster global holdings , inc . ( nyse : serv ) , one of the world ' s largest residential and commercial service networks . the company ' s brands include terminix , american home shield , servicemaster restore , servicemaster clean , merry maids , furniture medic and amerispec . go to urltoken for more information about american home shield or follow the company online at urltoken or urltoken .
american home shield has received 3 . 03 out of 5 stars based on 2 , 298 customer reviews and a bbb rating of b .
american home shield has been offering our clients flexible and comprehensive home protection plans for years . but recently , ahs added a discount program that’s creating a lot of buzz .
about american home shield american home shield founded the home warranty industry in 1971 and remains the industry leader . together with all of its wholly - owned subsidiaries , american home shield services over 1 . 5 million customers in all 50 states . the companies operate four customer service centers , employ approximately 1 , 800 employees and have a national contractor network made up more than 11 , 000 independent home service contractors and more than 45 , 000 service technicians . american home shield is a business unit of servicemaster global holdings , inc . ( nyse : serv ) , one of the world ' s largest residential and commercial service networks . the company ' s brands include terminix , american home shield , servicemaster restore , servicemaster clean , merry maids , furniture medic and amerispec .
american home shield founded the home warranty industry in 1971 and remains the industry leader . american home shield , together with its wholly - owned subsidiaries , services 1 . 6 million customers in all 50 states . the companies operate four customer service centers , employ approximately 1 , 800 employees and have a national contractor network made up of over 11 , 000 independent home service contractors and more than 45 , 000 service technicians . american home shield is a business unit of servicemaster global holdings , inc .
servicemaster retaining terminix and franchise services . spin - off of american home shield in q3 - 2018 . photographer : gary gardiner / bloomberg news .
american home shield , the home warranty unit of servicemaster global holdings inc . ( nyse : serv ) , acquired oneguard home warranties . the acquisition expands servicemaster’s footprint in three states : texas , arizona and nevada .
my home ' s systems and appliances are old . does that matter to american homeshield ?
one measurement of quality that we use is our customer satisfaction survey program . customer surveys provide american home shield with the customer ' s opinion of how the entire interaction with american home shield and the service contractor was handled . the american home shield contractor network is motivated to perform well and earn high marks from our customers - their performance in the customers ' homes determines how much work they receive from american home shield . our customers are the best possible source for evaluation of our service organization . this way you can expect only the highest quality service from professionals committed to getting the job done .
american home shield founded the home warranty industry in 1971 and remains the industry leader . together with all of its wholly - owned subsidiaries , american home shield services more than 1 . 5 million customers in all 50 states . the companies operate four customer service centers , employ approximately 1 , 800 employees and have a national contractor network made up of more than 11 , 000 independent home service contractors and more than 45 , 000 service technicians . american home shield is a business unit of servicemaster global holdings , inc .
american home shield is a provider of home appliances warranty and protection services . ahs was founded in 1971 . ahs ' s headquarters is located in memphis , tennessee , usa 38135 . ahs ' s latest acquisitions include landmark home warranty and oneguard home . . .
american home shield founded the home warranty industry in 1971 and remains the industry leader . american home shield , together with its wholly - owned subsidiaries , services 1 . 6 million customers in all 50 states . the companies operate four customer service centers , employ approximately 1 , 800 employees and have a national contractor network made up of over 11 , 000 independent home service contractors and more than 45 , 000 service technicians . american home shield is a business unit of servicemaster global holdings , inc . ( nyse : serv ) , one of the world ' s largest residential and commercial service networks . go to urltoken for more information about american home shield or follow the company online at urltoken or urltoken .
american home shield , the nation ' s largest home warranty company , has earned the 2016 top rated award from homewarrantyreviews . com , the foremost home warranty consumer review site in the united states for the third year in a row .
* as reported in a study of homeowners ' appliance and home systems service experiences , a nationwide survey of homeowners conducted in 2014 by decision analyst for american home shield . further reproduction is expressly prohibited .
, president of american home shield .
that ' s an incredible testimony to the quality of their experience and the quality of work provided by our contractors .
one of the world ' s largest residential and commercial service networks . go to urltoken for more information about american home shield or follow the company online at urltoken or urltoken
read the latest issue of the official publication of the american society of home inspectors , the ashi reporter .
“oneguard has a very unique position in the marketplace , offering a broad range of services that meet a variety of homeowner needs , even beyond those served by a traditional home warranty , ” said tim haynes , president of american home shield . “this , along with its strong record of growth and entrepreneurial , customer - focused mindset , makes oneguard a perfect fit with american home shield and servicemaster . ”
most of the time , the issue is fixed and for replacements , you can either choose what american home shield has to offer or you can go and purchase your own and then get reimbursed . ahs is awesome but sometimes , the contractors aren ' t the best in the world like the mcmillan construction guy . still , i would recommend american home shield .
cleaning out your dryer vent is a way great way to keep your dryer efficient , but , also , protecting your home from unforeseen fires . for more information and tips from american home shield , visit o . . .
homeowners interested in american home shield home warranties can visit urltoken for more information and visit the company ' s youtube channel , urltoken for a variety other home maintenance and safety tips . the short , informational videos are hosted by licensed contractor and television personality david leon .
i usually submit the claims by phone to american home shield but recently , i’ve been doing it online . the ceiling fan was broken and the contractors who were sent by american home shield were good and professional . they came when they were supposed to and fixed the problem so i was happy with them . since the repair , it’s been great and it was perfect .
, based on customer feedback during the six month period and the amount of work completed for american home shield during 2010 . a full list of these award winners can be viewed online at
if your thermostat isn ' t working , use these suggestions before calling a repair man . for more information visit the american home shield website at urltoken . subscribe : urltoken . . .
homeowners interested in american home shield home warranties can visit urltoken for more information and visit the company ' s youtube channel , urltoken , for a variety other home maintenance and safety tips . the short , informational videos are hosted by licensed contractor and television personality david leon .
last year , american home shield responded to more than 3 million service requests from its customers , who use the company ' s home warranty plans for professional repair services and to help protect their budgets against unexpected repair costs when their major home appliances or systems break down .
founding the home warranty industry back in 1971 , american home shield is still today ' s largest , most - chosen home warranty provider . our goal , the same today as it was back then , is to make owning a home easier by helping our customers protect their budgets from large , unexpected repair costs .
homeowners interested in american home shield home warranties can visit urltoken for more information ; and visit the company ' s youtube channel , urltoken , for a variety other home maintenance and safety tips . the short , informational videos are hosted by licensed contractor and television personality david leon .
history american home shield invented the concept of home protection plan protection a little more than 39 years ago . we employ over 1 , 600 people and are headquartered in memphis , tennessee . in 1989 , we became part of the servicemaster family , which includes such home service companies as servicemaster clean , terminix and merry maids . the investments and resources of servicemaster have allowed us to set new standards for customer service , ensuring that over 1 million american home shield customers nationwide can benefit from our home protection plans .
last year , american home shield responded to more than 3 . 4 million service requests from its customers , who use the company ' s home warranty plans for professional repair services and to help protect their budgets against unexpected repair costs when their major home appliances or systems break down .
since 1989 , american home shield has been a business unit of the servicemaster company ; one of the world ' s largest and most versatile service networks . along with the american home shield , servicemaster ' s high - profile brands include terminix , servicemaster clean , merry maids , furniture medic , and amerispec . as a part of the team , we ' re proud to offer many of the resources you and your neighbors need to bring your american dream to life . since 1989 , american home shield has been a business unit of the servicemaster company , one of the world ' s largest and most versatile service networks . along with the american home shield , servicemaster ' s high - profile brands include amerispec , furniture medic , merry maids , servicemaster clean , servicemaster restore and terminix . as a part of the team , we ' re proud to offer many of the resources you and your neighbors need to bring your american dream to life .
by providing my mobile number and email address , i authorize american home shield and their technician to contact me . we are committed to your privacy and will never sell your information to any unauthorized third party .
american home shield recently announced the winners of their sixth annual contractor awards program . these top companies received the highest customer ratings in 2015 , earning bonuses of $ 2 , 000 to $ 25 , 000 .
oneguard will continue to operate with its existing leadership team in phoenix , where it has approximately 125 employees . american home shield is relocating along with the rest of the servicemaster corporate family to peabody place downtown .
yes . you can add optional coverage for your pool and in - ground spa to any american home shield home warranty plan . after the 60th day of your contract term , an inspection ( at customer ' s expense ) is required to add pool coverage .
the top rated award is a reflection of the highest level of satisfaction among american home shield customers who come to our site ,
said krupesh bhat , editor - in - chief of homewarrantyreviews . com .
- based company operates three customer service centers , employs over 1 , 700 employees and has a national contractor network made up of over 11 , 000 approved , independently insured home - service contractors . american home shield is part of the servicemaster family of brands , one of the world ' s largest and most versatile service networks . the company ' s brands include trugreen , trugreen landcare , terminix , american home shield , servicemaster clean , merry maids , furniture medic and amerispec .
memphis , tn , jan 19 , 2016 ( marketwired via comtex ) - - american home shield , the nation ' s largest home warranty company , has earned the 2016 top rated award from homewarrantyreviews . com , the foremost home warranty consumer review site in the united states for the third year in a row .
homeowners interested in american home shield home warranties , can visit the award - winning facebook page at urltoken for more information ; and visit the company ' s youtube channel , urltoken , for a variety of other home maintenance and safety tips . licensed contractor and television personality david leon hosts the short , informational videos .
* repair / replacement costs are average u . s . costs as reported in a study of homeowners’ appliance and home systems service experiences , a nationwide survey of homeowners conducted in 2017 by decision analyst for american home shield . further reproduction or use is expressly prohibited .
submitting a claim with american home shield has been easy and very positive . the interactions i had with the representative was terrific . the plumbing works now and doesn’t leak since the repair . it was an excellent experience .
if you have a leaky faucet use these tips , and save yourself costly repairs . for more information and tips from american home shield , visit our website at : urltoken . subscribe : http : / . . .
* repair / replacement costs are average u . s . costs as reported in a study of homeowners ' appliance and home systems service experiences , a nationwide survey of homeowners conducted in 2017 by decision analyst for american home shield . further reproduction or use is expressly prohibited .
, one of the world ' s largest residential and commercial service networks . the company ' s brands include terminix , american home shield , servicemaster restore , servicemaster clean , merry maids , furniture medic and amerispec . go to
the home warranty industry was started in 1971 by american home shield and has grown into a competitive nationwide industry occupied by dozens of companies . however , it’s important to realize that though these policies are called “warranties” they are not actually warranties in the common sense of the term .
do you hear your toilet constantly running , well you better go catch it ! or , you can use these simple tips to help stop the problem . for more information on american home shield , visit our website . . .
“i definitely would recommend american home shield to friends and family , and have . i actually recommended them to my aunt and uncle after they had a bad experience with another home warranty company . ” - bill keely | a / c doc heating & cooling | pleasant hill , mo
the association of marketing and communication professionals ( amcp ) recently recognized american home shield and several of its agency partners , for their work in the marketing , digital marketing and social spaces . the awards come on the heels of being named
over time , the appliances and systems that keep your home running will break down from everyday use . and , the cost of repairing or replacing them could really set you back . with an american home shield ® home warranty , you pay a consistent monthly fee and a set trade service call fee when you request service on a covered item .
my oven was not working , so i had to send in a claim through american home shield and get it repaired . submitting the claim online was easy and fast . the contractor was pretty good and the oven is working well now .
if you ' re in the bathroom and your electrical appliances aren ' t working , try looking at your outlet tripper first . for more information on american home shield visit out website at : https : / / www . ahs . . .
if one of your home ' s appliances or systems breaks down , it can mean more than your air conditioning or dryer not working – it can also mean having to cover an unexpected expense . instead of paying the full retail cost to repair or replace a covered item , an american home shield® home warranty helps you manage the costs of unexpected covered breakdowns .
if one of your home ' s appliances or systems breaks down , it can mean more than your air conditioning or dryer not working – it can also mean having to cover an unexpected expense . instead of paying the full retail cost to repair or replace a covered item , an american home shield® home warranty helps you manage the costs of unexpected covered breakdowns .
the trick to an efficient fridge is a clean fridge seal . to clean it , all you need is a little vinegar and a q - tip . for more information and tips from american home shield , visit our website at htt . . .
structural systems are not typically covered under a home warranty policy , but rather by a traditional primary home insurance policy .
we ' ve spent more than 45 years protecting budgets like yours . our 1 . 7 million customers rely on their american home shield ® home warranties to help them manage the stress and expense of unexpected home system and appliance breakdowns . we ' ve paid more than $ 2 billion in warranty claims over the past five years . we won ' t ask you for a home inspection before you purchase one of our home warranty plans , and we don ' t ask you to provide maintenance records .
bbb has determined that american home shield meets standards of bbb accreditation , which include a commitment to make a good faith effort to resolve any consumer complaints . bbb accredited businesses pay a fee for accreditation review / monitoring and for support of bbb services to the public .
servicemaster global holdings , inc . ( serv ) is a leading provider of essential residential and commercial services in the united states . it operates in three segments : terminix , american home shield and the franchise services group . it has expertise in solving the homeowner’s dilemma . the company visits more than 75 , 000 homes and businesses everyday through its extensive service network of expert professionals . servicemaster has well - recognized brand portfolio which includes american home shield , amerispec , furniture medic , merry maids , servicemaster clean , servicemaster restore and terminix .
american home shield is a provider of home appliances warranty and protection services . ahs ' s headquarters is located in memphis , tennessee . ahs ' s parent company has been servicemaster since jun 1989 . ahs ' s top competitor is blue ribbon , led by donlee lane , who is their ceo . ahs has 75 followers on owler .
american home shield ( ahs ) was founded in 1971 and is part of the servicemaster family of companies . ahs provides warranty coverage to 1 . 7 million customers across the united states , and the company has paid out $ 2 billion in home warranty claims since 2013 . the company offers customizable plans to meet most consumers’ needs and budgets .
learn more about what ' s covered under an american home shield home warranty here : urltoken . . . . every teenager may dream of getting a car for their sweet 16 , but what happens to your savings if your water heater unexpectedly breaks down ? don’t let a broken appliance get in the way of life’s big moments . for a free quote on an american home shield warranty , visit our page at urltoken . subscribe : urltoken . . . watch more videos like this urltoken . . . learn more : website : urltoken twitter : urltoken facebook : urltoken google + : urltoken . . . pinterest : urltoken show less
our employees work with more than 11 , 000 contractors and 45 , 000 technicians across the country to deliver quality service at every step in the process ,
said tim haynes , president of american home shield , one of the business units of servicemaster global holdings , inc .
a seal was leaking on our pullout drawer - type dishwasher . i submitted a claim to american home shield over the phone and it was easy . the contractor who came out was very professional , punctual , and helpful . ahs exceeded my expectations and i have been very satisfied .
while all home warranties have limits and exclusions , we ' re proud of how much coverage we offer and the overall value we provide . american home shield covers major components of up to 21 home systems and appliances - including 11 fully covered items . we cover normal wear and tear malfunctions during the contract term . this includes malfunctions of covered items resulting from the following situations prior to and during the contract term :
2014 proved to be a monumental year for our marketing and social strategies , but there is much more in store as the home warranty industry landscape continues to evolve and consumers become more educated about our offering ,
said philipp von holtzendorff - fehling , chief marketing officer , american home shield , a business unit of servicemaster global holdings , inc .
while the program may be relatively new , crawford says the company ' s commitment to quality is not .
quality has been an important part of american home shield since we founded the home warranty industry 40 years ago ,
he said ,
and this bonus program reinforces the value we place on providing each customer with a top - quality experience .
submitting the claim is fine . it’s easy to get a hold of american home shield when i need to do a recall or get them to come to talk and do business for us . the interactions with the contractor sent out were okay in the beginning . they may have gotten annoyed with us because they’ve seen seven or eight times , but it’s the business and they’ve got a contract , so they got to do it . i was talking to one of american home shield ' s representatives earlier about following up with the contractor because we haven’t heard from them in about a month .
“in 2017 we serviced nearly four million claims across the nation . receiving the top rated award four years straight is a tremendous honor and a testament to the hard work and commitment to service that our employees bring to work every single day , ” says tim haynes , president of american home shield .
our comprehensive network of approved and insured contractors are continually monitored and scored on their quality of service and responsiveness to our customers ' needs . american home shield utilizes a thorough scoring system to evaluate and measure our contractors ' performance based in large part on the quality of service they deliver to our customers .
during all that rain , our sump pump failed to come on and in weeks , our basement flooded . so , we had to get my sump pump checked out to make sure that it was functioning right . i submitted a claim online with american home shield and then a contractor came out . he was very knowledgeable as far as what supposed to have been done . he gave me some good information as well and didn ' t take a lot of time . it was a good experience . i ' d tell people to call american home shield up and that they ' re worth the money .
yes , you can cancel at any time . if you cancel your contract within the first 30 days of your coverage , we ' ll refund your contract fees minus any service and claims incurred by american home shield . if you cancel your contract after the 30th day , you ' ll receive a pro - rated refund of your contract fees for the rest of the contract term , minus an administrative fee of up to one month ' s payment ( where permitted by law ) and any service or claims costs incurred by american home shield . terms may vary by state . to cancel your contract , call 888 682 1043 .
i called american home shield to submit a claim and they emailed me . we had two service calls put in . one was electrical which was pretty good . the guy came out and did his job . for the other one , my range was not working and when the guy from mcmillan came out , there was a little bit of an issue . i wasn’t too happy with him because the gentleman delayed submitting the claim to american home shield and i was thinking what was going on because it has been two weeks . i haven ' t heard anything so i called american home shield and they told me that the guy didn ' t submit the claim until the 23rd . i was not impressed with them at all . my stove still isn’t working and i just placed the order a couple of days ago so , i ' m still waiting for them to deliver my appliance . because of that , i’ve been going out for dinner more often .
choice home warranty is perceived as one of ahs ' s biggest rivals . choice home warranty ' s headquarters is in edison , new jersey , and was founded in 2008 . choice home warranty is in the insurance brokers industry . choice home warranty generates 343 % of ahs ' s revenue .
american home shield was founded in 1971 and is based in memphis , tennessee . the company operates as a subsidiary of the servicemaster company , llc . it is the national leader in home warranties offering the repair and replacement of many major home systems , components and appliances in the united states . it serves homeowners through its home service professionals . the company has stable customer base and a growing market in the home warranty industry . it has significant scale and brand recognition in a fragmented market , with nearly 2 million customers across all 50 united states and a national network of ~ 14 , 000 pre - qualified contractors .
homeowners insurance typically protects your home from things that might happen , like fires , theft or natural disasters . a home warranty helps protect your budget when covered components of home systems and appliances breakdown due to normal wear and tear .
yes , your plan covers multiple appliances and systems within the same home . this is not true for real estate plans that cover home buyers and sellers .
comprehensive online training , communication tools and access to important documents , when you need them . a convenient learning and development experience , accessible on your desktop and mobile allowing you more time to provide exceptional customer service and increase customer loyalty . anytime access to the latest training and information to improve your knowledge of american home shield products and services .
when i submit a claim to american home shield , i usually call since it’s easy for me and sometimes , i don’t have enough time to do it online . when the toilet wasn’t working , the contractor they sent was professional . ahs is a great company and fast when you have an issue so it’s good and i would recommend it .
american home shield did a great job with our plumbing claim and i’m very happy . the claims process was lightning fast and faster than i thought it would be . the customer service rep was knowledgeable and the interaction was great all the way around . the contractors were friendly and professional . since the repair , the plumbing has been very good .
landmark engages in providing home warranties , maintenance and repair services for residential properties .
get expert buying tips about home warranties , service plans delivered to your inbox .
on july , 26 , 2017 , servicemaster global holdings , inc . ( nyse : serv , $ 42 . 18 , market capitalization : $ 5 . 7 billion ) announced plan to spin - off its american home shield business from its terminix and franchise services group into a separate publicly traded company . post spin - off , american home shield will be the national leader in home warranties offering the repair and replacement of many major home systems , components and appliances in the us . the company serves homeowners through its home service professionals . it has significant scale and brand recognition in a fragmented market , with nearly 2 million customers across all 50 us and a national network of ~ 14 , 000 pre - qualified contractors . on the other hand , servicemaster is a leading provider of essential residential and commercial services in the united states . the company visits more than 75 , 000 homes and businesses everyday through its extensive service network of expert professionals .
because we ' re the largest home warranty company , we accept and pay out more service requests than any other home warranty company . as a bbb accredited business and founding member of the national home service contract association ( nhsca ) , an industry regulatory body , we ' ve taken home several industry awards ranging from best in service by
we offer a choice of home warranty plans to cover parts and components of up to 21 essential home systems and appliances . see our home warranty plans for a complete list of the systems and appliances our plans can cover , or view our sample contract .
tv host david leon explains the difference between home warranties and homeowner ' s insurance .
i looked into home warranties and everyone had bad reviews on the better business bureau and many websites . my friend had a home warranty with american home shield , he recommended them and said that he had so many good experiences with them . now , i have been with american home shield for three months . i had a leaking outer faucet and the water heater was not working and was also leaking . so , i submitted a claim to ahs online and it was very easy and smooth . then easy plumbing came and replaced the water heater and the faucet . they were very polite , nice to talk to , and they explained to me how the process works and how much time they’re going to take . after the repair , i haven ' t had any problems at all . i am very satisfied with ahs ' service , so do not go by the reviews . surely , everybody has something that is not written in those reviews .
i submitted a claim for a plumbing issue in the bathroom to american home shield over the phone . the claim process was easy , and the contractor , parker plumbing company , was excellent . we had a house guest coming in and he was going to use that bathroom , and they expedited the service for us , so they did a nice job . our experience was all favorable .
shopping for and selling a home can be stressful . to make your housing . . .
“our home warranty helps us stay on budget , even when big repairs come up . ”
typical basic policies cover home appliances , heating , cooling , plumbing , and electrical systems .
the most common deductible for home warranty policies come in the form of a service fee .
our home warranties cover the parts and components of major home systems and appliances . from hvac systems to kitchen appliances , our plans help cover damage caused by everyday wear and tear .
homeowner ' s insurance protects your home from things that might happen — like fires , theft or natural disasters . a home warranty helps protect your budget from the expense of repairing or replacing covered home systems components or appliances when they break down . view our general limitations and exclusions
2014 proved to be a monumental year for our marketing and social strategies , but there is much more in store as the home warranty industry landscape continues to evolve and consumers become more educated about our offering ,
said philipp von holtzendorff - fehling , chief marketing officer , american home shield , a business unit of servicemaster global holdings , inc . ( nyse : serv ) . he also said the team constantly re - evaluates marketing priorities to stay on pace with the changing needs of customers .
yes , you ' ll get a $ 50 discount on coverage for your second home ( under 5 , 000 square feet ) if you add it to your existing home warranty plan .
everyone wants to know if owning a home warranty is really worth the price of admission . here ' s a fast guide on what you need to know about the home warranty industry .
a “home warranty” is not a guarantee , but rather a contract to provide repair and / or replacement services for major appliances and home systems that fail due to normal wear and tear .
we have been very grateful to have a warranty company within our first year of home ownership . lots of the times , it has come in handy . the output cost of not having a warranty company would be much higher than what we’ve paid so far . i would recommend american home shield . things have gotten fixed in a timely manner and we’re happy and we don’t plan on switching for years to come . however , there could be a few improvements in communication between the actual companies and the contractors and with the customers and american home shield . sometimes , i don’t feel like the circle is complete and there’s a lot of following up on the customer’s side to get some resolutions . the claims are always taken care of one way or another . i don’t have to wait in those cases a long time for a resolution . i’ve been satisfied with the orders that we’ve put in and got things fixed .
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the air conditioning was not reaching its desired temperature and was just blowing out air but didn ' t stay on . it also kept cutting off too early , so the room wasn ' t getting cool enough . i filed a claim to american home shield through the website and i got a response about 24 hours later from the company that they sent out . someone from the office contacted me and then we set up an appointment . the contractor was on time and he came first thing monday morning . he found the problem , was able to rectify it , and he cleaned out the system . he was there for no more than 40 minutes and the ac now works as normal . everything has been great . american home shield has been on point . the service is actually better than i anticipated and i ' m very happy with it .
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i could not log in on the website to submit the claim . the message that i continued to get was that there was a problem with the server so i was unable to submit it online . but i called and made the claim , and that was simple . normally , american home shield would call within 24 hours to set it up . but because of the weekend , it was a little delayed . they called on saturday and since the next day was a sunday , they set it up for monday . the thermostat went wrong with our air - conditioning but they didn’t replace it with exactly what we had . it looks like a lower grade model . but the problem was fixed timely and now , we can use the upstairs again . my wife also really liked the guy . he was here when he said he was going to , and he was really good , very professional and responsive . so i would definitely recommend to a friend . the experience with american home shield was far better than with first american .
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you don ' t pay the full cost of repairing or replacing items covered by your home warranty .
reminder : do not provide a second service fee to the contractor when they arrive at your home .
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my ac unit needed service and normally submitting claims to american home shield has been good . however , i had to cancel my claim the last time around because their contractor couldn ' t service the ac unit until the monday after i called . i have asthma and i couldn ' t wait that long so i didn ' t use my warranty . i had to pay someone to fix my ac unit and i wasn ' t too happy about that .
i needed someone to come and do work on my fridge as my icemaker wasn ' t working correctly . submitting a claim to american home shield has always been easy either online or over the phone . i had a good experience with the contractor who was sent out and since the repair , it has been working well . i was very satisfied with my experience with ahs . my warranty with them has been easy to use and having it has been valuable .
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anger room is a business in dallas , texas that rents out rooms furnished with common objects that people can then destroy .

it was opened in december 2011 by donna alexander .

anger room

if ever there were a recession - proof business , the anger room is it .
with the anger room and it was awesome . both of the ladies on staff we
the use of an anger room may momentarily reduce the tension felt from the arousal of anger or ongoing hostility . as one cnn commentator reported , following her experience in an anger room , “i feel better . much better ! ”
still , owning the anger room is not like running a hot dog stand , alexander said .
alexander considers the anger room a safe place where visitors can take out their frustrations without judgment .
mannequin parts are part of the landscape at the anger room . ( louis deluca / staff photographer )
manager c . j . johnson documents the moment as kevin bowie vents his frustrations at the anger room .
diane casanova smashed objects during her recent session at the anger room in dallas , which opened in 2011 .
alexander said she conceived the idea of the anger room as a 16 - year - old living in chicago .
using an anger room may provide a quick fix . however , doing so robs us of the opportunities for greater self - reflection and understanding the complexity of our anger .
tough day at work ? family stressing you out ? come smash stuff at dallas ' one and only anger room .
anger room sessions start at $ 25 for five minutes , $ 45 for 15 minutes and $ 75 for 25 minutes .
visitors can choose from various tools of destruction at the anger room . more such rooms for venting are opening around the world .
the calming satisfaction experienced in an anger room , saltz says , probably isn ' t because you hit a random punching bag .
another early obstacle for both the anger room and the rage room was obtaining insurance . since it’s a new concept , ms . alexander says her insurer “literally had to create a category for my business . ”
a woman in texas has created an
anger room
where , for a price , you can destroy the room ' s contents to release your anger . anna werner reports , then jeff glor and rebecca jarvis speak with dr . jennifer hartstein about the effectiveness of this service and ways to get out your anger - - productively .
citing privacy concerns , she asked that anger room’s exact location not be made public . but it is safe to say it’s located near one of the chief exporters of anger in the region — north central expressway .
bernard golden , ph . d . , is the founder of anger management education and author of overcoming destructive anger : strategies that work .
the aftermath of a session at the anger room , which charges $ 25 for five minutes of crushing printers , alarm clocks , glass cups , vases and the like . prices rise to about $ 500 for customized room setups .
•anger room : space where you can destroy everything in sight for stress relief or other purposes . •me in anger room : sweats makeup off , screams like a maniac , claws at couches , & basically becomes a crazy person . . . . 5 mins later . . . totally normal again . urltoken
after purging themselves of destructive behaviors , break room customers leave their therapeutic session feeling refreshed . and unlike when you break a wine glass or send a saucer flying at home , you do none of the cleanup in an anger room .
anger room dallas email : info @ urltoken phone / text : 469 - 206 - 9285 toll free : 1 . 844 . i . get . mad
sessions in an anger room are meant to be therapeutic . but mental health professionals question the efficacy of rampaging in a faux cubicle or whacking airborne glasses .
marcia dykes had never been to the anger room before , but she signed up earlier in the week after reading about a place where people could wreck things .
between the election and the holiday season , the anger room has been busy . alexander had to introduce donald trump and hillary clinton mannequins out of popular demand .
the use of an anger room highlights the immediate rewards of destruction and reduced tension . it may offer a moment of pleasure rather than lasting understanding and skills .
he said people with anger issues may think of the anger room as an effective way to deal with them . “the fact is , they’re not going to solve their issues and there’s no one there who’s clinically trained , ” lennox said .
how to release anger at its root cause - dr . kim d ' eramo
anger rooms are all the rage . timidly , we gave one a whack .
offers no insight regarding those feelings and thoughts that foster the arousal of anger .
customers have included executives at large corporations , including hilton and microsoft , ms . alexander says . in the first year , the anger room’s revenue was $ 170 , 000 . since then , she has received about 2 , 500 inquiries from other aspiring anger - room entrepreneurs , and she is in the process of drafting a licensing agreement for franchisees .
donna alexander , owner of the anger room in deep ellum , first gives dykes a rundown of the safety rules and then walks her into a large warehouse - style room where a television , rolling chair , love seat , dresser and dinner plates await dykes ' destruction .
it ' s not therapy . it ' s not anger management . the anger management that i teach my clients takes long - term therapy ,
stein said .
we are not doing very well expressing our emotions that help our stress . we always look for ways , and i think [ the anger room ] is like a guilty pleasure .
the anger room charges $ 25 for five minutes of crushing printers , alarm clocks , glass cups , vases and the like . prices rise to about $ 500 for custom room setups . the most expensive setup so far has been a faux retail store , replete with racks of clothing .
booked by accident because the website pulls up when you search for an anger or smash room , i put in portland oregon and it came up . the address is visually available at the b
people have some serious frustration built up ,
alexander said . she jokes she ' s had access to the anger room for eight years but has only had to use it four times .
c . j . johnson , the anger room’s manager , didn’t dispute the criticism but said the staff emphasizes to patrons that the business is intended only as a fun way to deal with everyday irritations .
i brought the 5 mins for a friend and she had a blast . she left out her stress in a safe and healthy way . i would highly recommend the anger room . we will return !
you need anger management classes .
you need shut the fuck up classes .
offers no insight into the wounds or inner pain that can make us vulnerable to anger arousal .
hugo , a 24 - year - old retail salesman from dallas who asked that his last name not be used , paid $ 45 for 15 minutes inside the anger room and said it was worth every penny .
the average person tends to last two to three minutes in the anger room , according to alexander . about three minutes into her session , dykes slowed her momentum but kept going until her five minutes were up .
not worth $ 25 per person at all . just empty room with trash in it to break up for recycling .
according to the anger room website , sessions start out at the 5 - minute
i need a break
for $ 25 and go up to
total demolition ,
a 25 - minute session for $ 75 .
anger rooms are all the rage . timidly , we gave one a whack . - the new york times
instead of becoming the incredible hulk and destroying your own home , a dallas - based company offers the
anger room
as a place where paying customers can throw , beat or shatter everything around them in a controlled environment .
mitchell emerged from the destruction room breathing heavily and smiling , with a slight cut on his cheek caused by flying debris .
although i do agree with your analysis of these anger rooms , i believe that a critical point about anger is being over looked . that critical part of anger is the energy level which tends to get held up inside the human psyche , mind and soul . often that energy level compiles on top of other anger instances which we have been trained to bury deep inside & not show to anyone . sometimes physically releasing that anger by breaking things discharges the anger trapped inside us . allowing that energy vibration to leave the body . then it becomes easier to get the psyche and mind to the healthy place of sorting through issues , getting to the core reason for the anger , and make the healthier behaviors part of our life ! getting ahead of the next situation which would normally trigger said trapped anger energy ! perhaps using anger rooms along with psychological help , self awareness , cognitive behavior therapy , yoga , meditation , exercise , and many more beneficial techniques could create very healthy therapeutic process .
customers are fully decked out in safety goggles and helmets to protect themselves , but such courtesy isn’t extended to the objects in the room . anything inside the anger room is fair game to be smashed , to whatever heavy metal or angry rap soundtrack gets your blood pumping quickest . the graffiti on the wall reading “beast mode” should only serve to further inspire the your rage .
custom room arrangements start at $ 500 . customers in the past have asked for office , kitchen and living room setups . special requests have ranged from balloons to pianos . one time , alexander watched a man re - enact an entire scene from a movie .
by contrast , cultivating healthy anger entails learning how to pause and reflect on rather than react to our anger . it requires patience , practice and commitment . it involves learning new habits by which to more constructively manage anger and a greater flexibility in being able to choose those strategies that might be most constructive for a given situation . healthy anger supports strengthening our rational mind in being able to see the bigger picture rather than being held hostage by our emotional mind .
mr . shew concurs that finding an appropriate space for an anger room is a challenge . retail districts are not well suited to it , he says . “we find that most people have an easier time with more of the industrial warehouse areas . ”
several other anger rooms have popped up around the world , including in houston , toronto , niagara falls and australia .
the anger room builds mock kitchens , living rooms and replicas of actual workplaces , and fills them with big - screen tvs , vcrs , fax machines , desks , potted plants - - the list is endless . customers then pay money to destroy them .
the anger room accepts donations for its rooms from residents and businesses in the dallas - fort worth area . its four employees also go out on bulk trash pickup days looking for crushable items . the employees build the rooms , filling them with the breakables , and do the postwreckage cleanup .
he recommends alternatives to reducing stress and anger such as controlled deep breathing , lowering expectations and the mindful practice of keeping things in perspective .
at the rage room in toronto , 45 minutes of destruction costs $ 19 . 99 and includes video downloads of the sessions . customers bring their own music .
one such company , the break room , near atlanta , was in high demand for infuriated falcons fans after super bowl li , according to spokeswoman melanie mclean .
addressing old wounds that may make one vulnerable to anger arousal whether through self - help activities or seeking the help of a mental health professional .
the brains behind the operation is founder donna alexander . the 30 - year - old entrepreneur said she came up with the idea for the anger room when she was 16 , but opened her first one in 2008 in her own garage . it was - - pardon the pun - - a smash hit .
nevertheless , customers of the anger room have paid to re - enact a scene from the movie “office space , ” in which the main characters , a trio of disgruntled computer programmers , beat a printer with a baseball bat . the company can also customize the workplace experience , recreating a customer’s own office .
before the customer arrives , the staff furnishes a so - called “destruction room” using surplus material donated by other businesses or just found by the side of the road .
to be certain that their business is not the source of anyone ' s anger , staff members of the break room recycle what remains of the damaged goods . sourcing from restaurants , private suppliers and outside donors not only offers patrons a variety of choices for their tantrum , it gives one a sense of environmental stewardship .
besides setting up the room to look like a home or office , staff members can customize it for an additional fee . a popular option is the “glass special . ”
the american presidential election increased business at some anger rooms . stressed - out voters traveled all the way to toronto from new york before and after the election , says steve shew , co - founder of the rage room there . customers wrote the name of the candidate they were frustrated with on a plate and smashed it .
over the next few years while she looked for a suitable location for the company , ms . alexander accrued a four - month waiting list . in december 2011 , she quit her job as a marketing manager for a steakhouse to officially start the anger room in a 1 , 000 - square - foot space in downtown dallas .
at the anger room in dallas , mannequins of donald trump and hillary clinton were taking beatings before the election . customers demolished two clinton mannequins , requiring replacements . but trump attracted even more ire . “we’ve gone through at least three of the male mannequins that we have to dress up as donald trump , ” ms . alexander says .
in the movie classic pretty woman , edward ( richard gere ) amusingly declares to vivian ( julia roberts ) that it took him five years of psychoanalysis to state out loud , “i’m angry ,
with regard to his father . he clearly struggled with recognizing and acknowledging his anger . some would argue , therefore , that patients like edward should be encouraged to visit the anger room . however , there are a wide variety of clinical strategies to help clients access their emotions without acting on them .
staff members say the room has been rented for bachelorette and fraternity parties , and it has attracted customers from as far away as switzerland and from both u . s . coasts .
but she said most of her customers sign up to relieve job stress , not personal stress . and there are limits to how angry clients can get in the anger room . alexander said she has had to turn down people who asked to bring in chainsaws and machetes . she also advises them not to rip the wires out of the walls .
alexander actually came up with the idea a more than a decade ago , but didn’t launch her first anger room until 2008 , out of her garage . the idea as abc news reports , hasn’t changed : at the time , friends would come over to take baseball bats to the old junk in the room . but when word caught on , the demand was too much to handle . “i had strangers showing up at my house , ” alexander said , “so i said , ‘i have to find a real legit place . ' ”
hitting bobo dolls and punching or slamming a pillow against a wall were just a few of the many anger management strategies therapists offered patients in the ‘70’s . these activities were intended to help clients vent and get in touch with their anger . in part , the approach reflected the view that one should “let it all hang out .
a therapy session comes with three options : “i need a break” will give you a paltry five minutes in the anger room for $ 25 . but you could always bump that up to the “lash out” session , where you get 15 minutes for $ 45 . and for those nursing some serious rage , 25 minutes of “total demolition” will run you $ 75 .
the anger room is a safe facility where there is no judgement & no consequences . we allow you to come in , suit up and break our shit ! all in the name of love , fun and perhaps therapy ; ) although , we are not a medical or therapeutic establishment , we are here to give you a relieving experience as many times as you’d like , all while helping you become a more productive human being . we all need to lash out at one point in time during our lives , just to keep sane , so why not do it safely with us and eliminate the severe consequences you would have if you did it anywhere else ! welcome to anger room , feel free to safely lash out without judgement or consequences .
research , however , has ultimately concluded that repeatedly engaging in such activities might best be described as “rehearsal ,
thus making one more prone to engage in such activities . this perspective is further supported by recent neuroscience research , which finds that the repetition of certain thoughts , feelings or behavior , trains the brain to make it more likely to engage those thoughts , feelings and behavior . so while using an anger room may provide a temporary decrease in physical tension associated with anger and other feelings , it may increase the likelihood of future acting out .
for anger room staff , it’s all part of a day’s work . while mitchell attacked the chair , johnson leaned against a doorway talking nonchalantly on a cellphone . on the other side of the inch - thick observation window , an employee sat at the reception desk working at a laptop . alexander talked to a man who wandered in to offer his services as a window washer .
the clientele that head through the anger room’s door is split between men and women , most looking to relieve job stress , alexander says . though she admits some of the women come to take out relationship stress on alexander’s mannequins . “put pictures on them , write on them , and then they try to beat the crap out of them , ” she told a dallas tv station .
the wrecking club is not the first rage - based enterprise . last fall , politics drove the business at the anger room , which opened in dallas in 2008 . clients showed up by the hundreds to batter human effigies of hillary clinton and donald j . trump . three trump mannequins and two clintons were utterly destroyed , according to the owner , donna alexander , and had to be replaced .
and at least half of her clients are women , from mothers blowing off steam after a stressful day with the kids to ladies with relationship problems who take their anger out on mannequins .
rather , being prone to anger really reflects habits of thinking , feeling and behavior . these habits may make one vulnerable at any given moment . this is especially true as overly intense anger is very much related not only to the current triggering event but to past events as well . and , individuals can effectively change these habits through committed engagement with the strategies listed above .
she was 16 at the time . now , at 34 , she ' s created a trademarked business in dallas that ' s also heading to las vegas . just eight years ago , alexander started the anger room in her two - car garage on ross avenue . she charged people five bucks a session . most of her first clients were friends but as word spread , strangers started to arrive .
the rage room’s “date night package” is its most popular offering , mr . shew says . and a favorite activity for couples is for one person to throw a cup in the air for their date to smash .
alexander said she doesn ' t pretend this environment is a legitimate mental health treatment . but to her critics , who have said the anger room is dangerous or glorifies violence , she said ,
you can ' t tell me that you have never been angry before . you can ' t tell me that . if you haven ' t ever felt like that maybe you are the crazy one .
“although it’s appealing to think that expressing anger can reduce stress , there is not much evidence of that , ” says george m . slavich , a clinical psychologist and director of the laboratory for stress assessment and research at the university of california , los angeles . “on the contrary , the types of physiological and immune responses that occur during anger can actually be harmful for health . ”
hi cody , thanks for reading my blog . i believe that many people , including some in the counseling field , still view anger through the metaphor of a steam kettle accumulating energy that needs to escape . using this lens would imply the need to vent in order to help alleviate it . this metaphor , however , is no longer viewed as an effective one for understanding anger .
for a recent divorcee , whom the break room gets a lot of , the one - time experience could provide short - term relief .
it ' s almost so unacceptable that it ' s exciting ,
mclean said .
anger is a natural emotion that offers us invaluable information—if we take the time to explore it . anger stems from some perceived threat . additionally , it is almost always a reaction to and distraction from some form of inner suffering that might include feelings such as shame , fear , powerlessness , self - doubt , and inadequacy as well as feelings of betrayal or diminishment . and , when fully explored , it is also about some key desire that may feel challenged or thwarted–such as a desire for connection , validation , trust , or safety . as such , every moment engaged in anger is a temporary reprieve from some form of inner pain .
the author of multiple books on stress including
the mayo clinic handbook for happiness : a four - step plan for resilient living ,
sood said the need for anger rooms could be a sign of the times .
we all have those days . you know , the ones where you want to take the nearest heavy object and hurl it at the nearest breakable one ? sadly , it’s not quite socially acceptable to send shards of plastic or glass flying around the room . and most of us don’t have a stockpile of things to smash to bits , nor the time or patience to deal with the cleanup afterwards . enter a texas entrepreneur to solve your anger problems , no psychiatrist required .
staff members have catered to other special requests — one customer wanted balloons , another ( for reasons employees could never figure out ) wanted the room filled with plastic bags . in december , someone brought in a christmas tree and some gift - wrapped boxes .
the rage room grew out of a business called battle sports , a staging ground for a sport known as archery dodge ball . after the expansion , “there was a huge , huge uptick in website traffic , ” mr . shew said . specifically , web visits have jumped to 1 , 200 from about 400 a day . revenue has also increased , and the company has fielded many inquiries from prospective rage room franchisees . so far , it has granted licenses to a handful of them for $ 1 , 000 .
we ' ve all experienced those moments of stress or anger when you ' re so mad that you just want to break something . but can acting on those impulses help relieve the stress and tension we feel in those moments ?
i was happy to read this article ! i do a lot of anger management work as a counselor and i often talk about how venting or
letting it all out
when we ' re angry can actually be counterproductive .
[ advisers ] thought it would be a trend like something that would be hot right now , but then it would fizzle . they ' d always tell me , ' you need to strike while it ' s hot , because after a while it ' s going to die out and no one is going to know what the anger room is , '
alexander said .
well , that was 2011 . and it ' s 2016 and we still have the same fire .
growing up on the south side of chicago , alexander saw friends go to jail for slashing tires or destroying property . she thought she could help the next friends avoid jail time by having a place where they could hammer their anger away .
keep emailing and they haven ' t contacted us back ! total rip off ! need to report them and if we don ' t get out money back ! ! so many for getting our anger out ! just pissed us off even more .
most of the people i work with need to develop skills to de - escalate and resolve anger without using aggression . i have become more convinced that this is a mis - conception that people in counseling field should be educated about . thanks for sharing !
“if a person wants to go in and bust up things for fun , well , ok . but i’m not a fan of that as anger management , ” said scott lennox , a counselor in behavioral health at baylor all saints medical center of fort worth .
“they’d have an old chair in the office that people could take a tennis racket to . it didn’t work , ” he said . “for people with those sorts of problems , it’s not going to release anger , it’s going to make it a habit . ”
for fees ranging from $ 25 to $ 75 , visitors to the north dallas facility are ushered into a protected space that can be decorated like a living room , kitchen or office . they are then invited to break up the furnishings with a baseball bat , hammer or blunt object of their choice .
he disappeared into the destruction room and attacked a chair , a laptop , an egg crate and a sports trophy with a bat , a hammer and — later — a piece of lumber from the pulverized chair . the hammer slammed against the walls , while hard rock blasted over the loudspeaker . pieces of the wood went flying .
start - up costs for such a business are modest , mr . shew says . “all you’re doing is just setting up the room , reinforcing the walls , giving them a bat and crowbar , getting some smashing items and they just go in there , ” he says . add to that providing protective gear , obtaining insurance and finding a suitable spot for the business .
the rage room , which first opened in toronto in 2015 , now has licensees in budapest , singapore , australia and britain . “we’ve helped a lot of angry couples , ” said stephen shew , the owner . ( his date - night package , $ 70 for two electronic devices and 20 items of crockery , from lawn gnomes to ceramic vases , is wildly popular on valentine’s day . )
it comes closer to their fantasy . it ' s not the bag ; iit ' s their husbands head .
and while it may feel good in the moment to deliver a make believe blow to your husband ' s head , the next time you feel the same anger , it might not be so easy to hold back that impulsive feeling .
anger rooms have become all the rage for the high - strung person who needs a
safe space
to blow off some steam . when counting to 10 , taking deep breaths or the sage advice to
take a chill pill
doesn ' t suppress your wrath , a controlled environment to get the aggression out of your system might do the trick .
the vibe and aesthetic of the wrecking club is part cbgb’s basement circa 1977 , part stasi interrogation room . each room is clad in pocked cement and plywood for maximum “smash effect , ” as mr . daly put it . drywall , he pointed out , wouldn’t be hard enough to break stuff against . hanging on an entry wall is a still photograph from the cult turn - of - the - millennium movie “office space” : the beloved printer - smashing scene . the rooms have been lightly embellished in black and orange spray paint by derrick gutierrez , a graffiti artist who is also mr . daly’s fedex delivery guy . “he tagged the place as if it were a bridge , ” mr . daly said admiringly . “i wanted it to have a brooklyn - in - the - 1990s vibe . i think he crushed it . ”
such an experience may provide immediate satisfaction . however , i strongly feel the need to voice my opposition to adding it to the menu of strategies for the constructive management of anger . i might be “old school” but i have trouble seeing participating in such rooms as the equivalent to the benefits of getting a massage , going for a run , or participating in yoga .
safety , of course , is a top priority , and everyone must abide by the rules of engagement . protective gear including shoe covers , goggles and a helmet must be worn at all times , and guests who are intoxicated or pregnant are not permitted to participate . but when it comes to limitations on the amount of rampaging one can do , mclean said ,
there ' s nothing you can ' t do in there . the room is indestructible .
anger can alter the body ' s chemistry and conjure a recognizable physical response . to combat that heightened state , dr . gail saltz , a professor of clinical psychiatry at new york presbyterian hospital weill - cornell medical college , recommends finding practical ways to calm yourself .
things that reduce high emotional states could range from things like deep breathing , muscle relaxation , using visual imagery or stepping back to take a mindfulness moment .
for those who would rather act out at home , the online marketplace presents an armory’s worth of what are known as therapy tools . foam anger bats , for example , start at about $ 10 . at the high end , a pair of well - padded , cherry - red canvas , german - made , jumbo encounter bats cost about $ 210 and look like something the performance artist leigh bowery might have designed as a special kind of evening wear .
there were some early setbacks , like the time a couple destroyed mr . daly’s laptop . he had left it in the room after showing the two a safety video and did not think to tell them it wasn’t part of their package . “all i can say is , ‘thank god for the cloud , ’” he said , shaking his head . “i didn’t tell the customers what they’d done , because i didn’t want them to feel bad . ” but new customers will see that some areas and objects in the rooms are now marked with an x for “please don’t smash . ”
i can ' t afford a psychiatrist , but i can afford this ,
he said , as he crushed a large tv with a baseball bat .
i had strangers showing up at my house so i said i have to find a real legit place ,
alexander said .
which was easier said than done . alexander said it took her three years to find a landlord who would put up with the mess . she set up shop in a dallas strip mall and started advertising , mostly online . before long , customers were lining up make appointments , sign waivers , put on safety gear and choose a soundtrack , such as eminem or gloria gaynor ' s
i will survive ,
to prepare them for destruction . the rooms are filled with discarded junk alexander and her staff pick up from people ' s garages .
the only time i think someone might need a shrink is - - we have a 25 - minute session . nobody last 25 minutes ,
alexander said .
alexander said most of her customers are
normal 9 - to - 5 ' ers .
we get a lot of high - level executives , people who own their own businesses , they come from all walks of life ,
she said .
[ they ] put pictures on them , write on them and then they try to beat the crap out of them ,
alexander said .
senate dem on trump court pick : ' never seen a president . . . make himself a puppet '
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if the hulk - style stress relief isn’t enough , they’ll plop you in a massage chair post - smash session to work out the rest of the kinks . all that venting , after all , can be quite hard work .
carbone is the homepage editor for urltoken and has a penchant for breaking news and viral videos . his work is often found at the intersection of celebrity and technology .
“there’s a lot of people who are stressed out when the economy’s good ; but when it’s bad , there’s an increased frustration out there , ” said owner donna alexander . “we’ve been getting a lot of business . ”
“i saw a lot of fighting in my neighborhood , and i thought , wouldn’t it be great if there was someplace where people could have a way to get these things out . ”
in 2008 , while she was working at a dallas restaurant , she let friends and family try out the idea in her garage . she opened for business about six months ago .
“i’m not sure people enjoy breaking the glass so much — i think they just like the noise , ” said employee james pruitt .
“the holidays do seem to be a time of stress , ” alexander said .
employees said customers tend to be 20 to 35 years old and evenly divided between the sexes . men tend to express frustrations about their jobs ; women about their personal lives . children , pregnant women and pets are barred .
the business’s website — urltoken — includes a disclaimer noting that the business is for entertainment and not therapy .
don hafer , director of behavioral health at texas health presbyterian hospital dallas , said the concept — called “catharsis” — enjoyed popularity among psychologists in the 1960s .
“we don’t suggest it as actual therapy . if people really have problems , we would suggest to them that they get professional help , ” johnson said .
it took her almost three years to find a landlord who would agree to rent her space . and she has to carry about $ 2 million in liability insurance .
“we had one guy call and ask how he could get here directly from d / fw airport , ” johnson said .
the business has been mentioned on abc news and in the new york times and the huffington post . alexander said officials from another tv network have expressed interest in taping a reality show there .
alexander said she plans to grow the business , expanding into a larger space and licensing the idea in other cities . so far , she said , she has received 180 inquiries .
one of the customers on a recent day was taylor mitchell , a 22 - year - old texas tech student , whose mother bought him a 15 - minute session for $ 45 .
he signed a three - page release and donned gloves , a hard - hat and goggles .
after taking a business card from the window washer , alexander expressed admiration that mitchell was using up his allotted 15 minutes .
“usually after a couple of minutes , they’re out of breath , ” she said . “it’s rare someone purchases a 25 - minute session , and when they do , they never go the full 25 minutes . never . i think if they did , we would ask if we could recommend the name of some psychological help . ”
“i feel great , ” he said . “it was always about fun — and maybe a little about frustrations . ”
we have 3 session types to choose from with a vast array of options to add on as well . check out what suits you and book you a session today !
the best team building and family outing experience your money can buy ! the results are priceless and the experience is timeless . it ' s more than just breaking stuff , it ' s a bonding experience ! we offer special programs & pricing for corporate groups from 15 to 250 persons . larger groups than 250 should contact us directly for a quote and extended timing . don ' t worry we got you covered , we ' re awesome like that !
no reason to hide this year of your life ! if there was ever a reason to have a bucket list item then this should be one at the top of your list ! we love birthdays & whether you ' re 10 or 103 , we got the experience just for you & your crew . it ' s your birthday bi * sh ! ! ! ! ! for specialty packages contact us directly for the exclusive turn up experience !
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finally , in the fall of 2008 , and by then living in dallas , ms . alexander began an experiment . she invited current and past co - workers to her garage to pulverize items she had collected from the curbs in her neighborhood . “i would play music on my laptop and just let them have at it , ” she says . she charged $ 5 . soon , word of the stress - relief sessions spread throughout dallas .
“i started getting strangers at my door asking if my house was the place to break stuff , ” ms . alexander said . “when that happened , i knew i had a business . ”
mr . slavich recommends stress - reduction techniques that can be incorporated into daily life , such as mindfulness - based stress reduction , meditation and cognitive behavior therapy .
“you have a desk with a computer and phone , chair and a mannequin dressed up in a suit , uniform or whatever relates to their real - life issue , ” ms . alexander says .
customers are provided with protective equipment that includes a helmet , goggles , boots and gloves . and they can pick out a music soundtrack — including classical , r & b , grunge and heavy metal — and an array of objects to swing .
“some of our typical options are baseball bats , golf clubs , two - by - fours , ” ms . alexander says . “we get things like metal pipes , mannequin arms and legs , skillets , legs from tables . sledgehammers , crowbars and things like that . ” off - limits are sharp objects and those that use ammunition .
“people really love that , ” mr . shew says . “i guess because it has a bit of a teamwork element to it . ”
in the first several years , ms . alexander struggled to find a permanent space . the company’s first location was near texas instruments , which became a source of breakables . but after the first year , the business outgrew the space . over the next four years , it moved three times .
the reporter penelope green takes a metal bat to a television at the wrecking club in the garment district of manhattan . she found it difficult to destroy .
smashing things may not seem at first blush to be a winning idea to wrap a business around . since march , however , nearly 1 , 500 people have shown up to break housewares , electronics and furniture at the wrecking club , two reinforced rooms in the basement of a building in the garment district of manhattan .
many of this number are couples looking for something more piquant than the usual date - night fare , said tom daly , the wrecking club’s proprietor . but rage is not confined to matrimony and other romantic unions , as mr . daly has also found .
“that’s the cool thing about addressing an instinct , ” he said on a recent steamy afternoon . “everyone’s got it . ”
there is no such cosseting at the wrecking club . the bats and crowbars are solid metal . a starter session costs $ 30 for 30 minutes with two or three electronic devices and a bucket of dishes . a menu of add - ons — advertised on a white board like daily specials at a restaurant — includes boxes of dishes ( $ 20 for one box ; two for $ 35 ) ; laptops ( $ 15 ) ; computer monitors ( $ 20 ) ; cellphones ( $ 5 ) ; and large - screen tvs ( $ 25 ) . the most requested items are laptops , monitors , printers and extra dishes . ( mr . daly estimates he runs through about 60 to 70 electronic devices each week . )
finding these materials is one of his biggest challenges . companies going out of business are an irregular source . sometimes people donate things , mr . daly said , adding that everything smashed at the wrecking club is properly recycled .
a year or so ago , mr . daly , 29 , was bored with his finance job in stamford , conn . he quit before it was too late , he said , “to do something really cool . ” a cheerful , fresh - faced guy wearing a backward black baseball cap , blue polo shirt and blue linen pants , mr . daly has happy memories of demolishing a swing set in his parents’ backyard , at their request , after he and his siblings had left home , and these sparked his imagination . “it was more fun than playing on the swing set , ” he said . “the memory stayed with me and that’s what made me think about breaking things . ”
a computer monitor is attacked by a crowbar - wielding client of the wrecking club .
mr . daly is keeping the building’s location a secret ( after you sign up for a session online , your confirmation email contains the address ) : not to protect his landlords , but to maintain the atmosphere of a speakeasy .
close - toed shoes are required , and long pants and long sleeves suggested . customers who are visibly drunk or stoned will be turned away and their deposit forfeited . mr . daly provides safety goggles , hard hats , work gloves and black nylon smocks .
he seemed surprised when this reporter arrived alone . “it’s just more fun with two , ” he said . but inviting a new boyfriend to what surely constitutes end - stage relationship behavior did not appeal ( i was not eager to fast - track into martha and george territory ) . and breaking crockery seemed too intimate an activity to share with even an old friend .
indeed , there are two things that propel people into the wrecking club , mr . daly said . “one is to have some fun , and the other is to work something out . ”
i ordered a monitor , a large flat - screen tv , a chair and a box of dishes . mr . daly said that most customers play music , and i looked to dina litovsky , the photographer who had accompanied me to document the proceedings , for assistance . “metallica , obviously , ” she said , and cued up the thrash anthem “ battery ” on her phone .
in a corner were a metal bat and a long crowbar . dina and i were stymied by the heat — the air - conditioning wasn’t working — and our goggles kept fogging up as our eyes stung with sweat . i picked up a bat , approached the tv , and , then , i am ashamed to say , i hit the thing like a girl . minor crack . james hetfield of metallica barked and howled : “hungry violence seeker , feeding off the weaker . ” really , it was embarrassing . i pined for something more jolly ; blondie’s “heart of glass , ” say , or that very satisfying carrie underwood song in which she crows about demolishing her cheating ex’s car with a bat and a set of keys .
“most people are hesitant at first , ” mr . daly said . “they’re a little timid . they say , ‘can i break that ? ’ i’m like , ‘yeah , you can break that . ’ usually after the first hit , they go crazy . ”
i found a bit of a rhythm , finally , with my bat , and systematically worked my way over the tv screen — pop , pop , pop — until the floor sparkled with black glass . i stifled an urge to ask for a dustpan and broom .
mr . daly has learned a thing or two about human nature in the last few months .
“from my very humble and limited education , i think that part of what’s going on here is that breaking stuff gives people back their edge , ” he said . “it lets people take their power back . imagine getting fired . it sucks . it’s defeating . or you got dumped , or you didn’t get into the college you wanted , or imagine whatever it is that makes you feel weak . this is a place where you can get back your power . ”
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for these rates please call 1 - 844 - i - get - mad or email : info @ angeroom . com !
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can be overwhelming it ' s important to remember that it ' s ok to feel mad . pancan dfw set out to take care
n site was down , and that they were showing up on google without the city or state crossed off like normal websites have happen to them .
ment in the response that i got from the company :
we as a business can ' t refund those who purchased things from our site on their own .
and the general organizati
i just got back from my session today . i loved it ! ! it ' s a great way to vent your frustratio
for us and for our 12 year old on her birthday . this was the same day we had a court appearance
could be dangerous too if there would have bee full party of 5 . really was just 2 of us busting stuff up