telereal trillium ltd is a commercial property management and investment company , headquartered in central london .

the ordinary shares are held by the b pears trust and william pears group ebt , the preference shares are held by the william pears group and the william pears group ebt .

telereal trillium had a £ 3.2 billion contract to manage buildings such as job centres for the department for work and pensions .

it also managed property used by the dvla .

while the company paid full uk corporation tax last year , it funnelled £ 163 million of its post-tax profits in the form of share dividends into a parent company based in the british virgin islands where there is a zero rate of income and corporation tax .

since 2010 , the trillium group has given £ 673 million in share payments to its offshore owner .

2012 ’s financial accounts reveal that the company has links to a secretive arrangement of shell companies , the very structure that david cameron has described as ‘ shadowy ’ and has vowed to eradicate .

telereal trillium

telereal trillium : london property specialist telereal trillium buys glasgow building in £6 . 5m deal
glassdoor has 10 telereal trillium reviews submitted anonymously by telereal trillium employees . read employee reviews and ratings on glassdoor to decide if telereal trillium is right for you .
telereal trillium buys mixed - use investment in glasgow city centre for £6 . 5m
telereal trillium launched its new development division , with the woodcroft , edinburgh joint venture .
telereal trillium is pleased to have sponsored the landaid 10k ' highest individual fundraising ' .
telereal trillium today celebrated the first anniversary of its ‘five pillars of customer service’ programme .
brilliant before telereal ( who trillium created ) took over in 2009 . fantastic ceo then .
telereal trillium will once again be attending mipim in cannes from 15 – 18 march 2016 .
telereal trillium has sold newgate house , rochdale to car care manufacturing group tetrosyl group ltd .
telereal trillium has sold criggion radio station , located near welshpool , powys to four local investors .
telereal trillium continues its investment drive to acquire assets with value - add potential with the . . .
telereal trillium to deliver 950 new homes at arlesey , bedfordshire through land promoter partnership . read more :
telereal trillium has purchased the merchant portfolio from an undisclosed party , who were advised by gerald eve .
property company telereal trillium has secured a hat trick of planning consents within close succession of one another .
if you are interested in a career with telereal trillium , please see the current job opportunities listed below .
telereal trillium has announced a re - organisation of its senior management team effective from 1 apri . . .
whittam cox on behalf of telereal trillium submitted an outline planning application for up to 42 fla . . .
london - based property company telereal trillium has asked oxford city council ’s planning department to allow the demolition .
telereal trillium is pleased to bring to market 268 – 270 high holborn , close to holborn underground station .
telereal trillium has sold the former department for work and pensions ( dwp ) site in penwortham to tesco .
telereal trillium to deliver 950 new homes at arlesey , bedfordshire through land promoter partnership . read more : … urltoken
telereal trillium successfully completes seven - year role delivering birmingham city council’s award winning portfolio optimisation and workplace transformation programme .
telereal trillium limited . instant credit check with risk score , credit limit and payment data . credit reports online instantly
telereal trillium has sold sovereign house , the prominent vacant office building in hertford to retirement housebuilder mccarthy & stone .
to celebrate the 30th anniversary of payroll giving , telereal trillium is supporting the nationwide social media campaign # payrollgivingat30 .
telereal trillium has purchased unit 40 crowther industrial estate , washington from an undisclosed party , advised by gva grimley .
on 5 february , telereal trillium hosted an event to celebrate the first anniversary of its customer service pillars scheme .
telereal trillium has sold a former department for work and pensions office site on limehouse cut to canary wharf group .
telereal trillium is in negotiations to buy gallagher estates , the uk , privately run landowner , in de . . .
telereal trillium is pleased to announce a re - organisation of its senior management team effective from 1 st april 2018 .
telereal trillium has submitted a change of use application for the former jobcentre plus site on 3 gellatly street , dundee .
telereal trillium has sold telephone house , colchester , essex , to local property developer brooksplace ltd for £2 . 05m .
queensberry and telereal trillium have joined forces to develop 81 contemporary new homes in one of edinburgh’s most prestigious residential suburbs .
telereal trillium’s commercial director , chris rodger , says that since 1 april , nhs property services has had new priorities .
london - - ( business wire ) - - telereal trillium continues its investment drive to acquire assets with valu . . .
london - - ( business wire ) - - telereal trillium has purchased unit 40 crowther industrial estate , washingt . . .
telereal trillium has submitted a planning application for the redevelopment of wheatstone house , former bt offices in brentford , west london .
telereal trillium has been granted planning permission to develop land at chase farm , arlesey for up to 950 private and affordable homes .
following his induction as a landaid ambassador , jonny pitts , senior development manager at telereal trillium was determined to make a difference .
telereal trillium has submitted an outline planning application to swansea council to redevelop the former bt telephone engineering centre in cockett , swansea .
telereal trillium has submitted plans for the extensive renovation of the former king’s lynn post office to provide new residential and retail space .
telereal trillium has secured planning permission for the redevelopment of the former department for work and pensions offices on beeches road , chelmsford .
mike grayson , telereal trillium ' s change programme director , talks about the importance of employee engagement in the mobilisation of new contracts .
telereal trillium has acquired the wye3 site , part of the former wye college campus , wye , kent , from imperial college london .
telereal trillium is delighted to be sponsoring the wales national coding challenge for clients , the driver and vehicle licensing agency ( dvla ) .
telereal trillium , advised by savills , has acquired 7 west nile street in glasgow city from cbre global investors for £6 . 5m .
telereal trillium has completed the sale of six acres of land at norcross lane , thornton cleveleys to kier property for £3 . 4m .
telereal trillium has submitted an outline planning application to wyre council for the regeneration of the 18 - hectare norcross site in thornton cleveleys .
telereal trillium’s executive chairman , ian ellis , says it has never been more important for the public and private sectors to work together .
london , april 6 , 2016 / prnewswire / - - telereal trillium has been appointed onto a 4 - year promoter fra . . .
telereal trillium is pleased to announce that it has completed the acquisition of lands improvement group from blackrock europe property fund iii for £120 million .
telereal trillium has sold wheatstone house , chiswick to l & q , one of the leading residential developers in london and the south east .
telereal trillium has let 1 - 5 wardwick , derby in its entirety to restaurant operator , turtle bay limited on a 25 year term .
telereal trillium are delighted to be selected as a finalist in the ’buy social’ – market builder category for the 2014 social enterprise uk awards .
telereal trillium , advised by planning consultants iceni projects , have secured a resolution to grant planning for 84 residential units in hertford town centre .
telereal trillium has just launched 21 , 000 square feet of recently refurbished and highly specified office accommodation in the heart of london’s west end .
telereal trillium is extending its training and development commitment to young people by offering a further four apprenticeships at its national facilities management call centre .
telereal trillium last night cemented its commitment to property occupiers through its sponsorship of the occupier of the year category at the 2012 property awards .
[ presswire ] london , united kingdom - 28 . 08 . 2014 - - telereal trillium has sold the sony building , live . . .
telereal trillium is one of the uk’s largest property companies , owning and managing more than 8000 properties and housing 1 % of the uk’s workforce .
telereal trillium has been given the green light by croydon council for a new , residential - led regeneration scheme on dingwall road , east croydon .
telereal trillium has appointed cbre to advise on the sale of a uk - wide property portfolio , which includes a number of landmark london buildings .
brian ward , director of workplace strategy at telereal trillium , comments on the recent discussion around yahoo’s decision to stop its staff from working remotely .
telereal trillium today confirmed its commitment to giving more money , time and energy to the voluntary sector , as part of the give more campaign .
adam dakin , joint managing director of telereal trillium , was amongst the speakers and presented on the topic of “building a high - performing property team” .
telereal trillium ' s corporate responsibility report 2016 , ‘the inside story’ presents the progress we have made as a company in our commitment to corporate responsibility .
telereal trillium has completed the purchase of two multi - let industrial estates in milton keynes and bilston , near wolverhampton for a combined total of £11m .
telereal trillium has been awarded the 2015 platinum payroll giving quality mark for their commitment to good causes by encouraging and supporting employees to donate to charity .
last week , major david chivers of the queen’s royal lancers , began a two - week work placement with telereal trillium’s north west facilities management team .
telereal trillium management changes appoints graham edwards as executive chairman , and will be succeeded as ceo by russell gurnhill , former joint managing director . read more :
telereal trillium is pleased to announce the sale of a 10 - acre site to cardiff university for future development of its college of biomedical and life sciences .
telereal trillium has been awarded the 2017 payroll giving quality mark - gold for our commitment to good causes by encouraging and supporting employees to donate to charity .
telereal trillium has been awarded the 2016 payroll giving quality mark - gold for our commitment to good causes by encouraging and supporting employees to donate to charity .
telereal trillium has been shortlisted as a finalist in the lord mayor’s dragon awards , for its sustainable procurement programme - supporting the third sector and supplier diversity .
telereal trillium has sold the long leasehold interest at bridge house , dudley for £3 . 825m to an undisclosed party who were advised by the estate office .
telereal trillium is one of the uk’s largest property companies , owning and managing a £6 . 5bn portfolio with a total floor area of 61 million sq ft .
telereal trillium has been given the green light by croydon council for a new , residential - led regeneration scheme on dingwall road , east croydon . read more :
on thursday , 10 december 2015 , telereal trillium hosted a visit by 21 students aged between 16 - 17 , and teachers from oldham college and cirencester college .
telereal trillium has sold 18 . 3 acres of a former department for work and pensions site in lytham st annes to marcus worthington group for £9 . 5m .
telereal trillium ' s head of marketing , valerie henry will be sleeping out for landaid house . sign up to get involved or help support her here by donating :
adam dakin , managing director for new business & services at telereal trillium will be taking part as a panel expert at eversheds sutherland market update on 21 june 2018 .
telereal trillium has secured a resolution to grant outline planning consent for a residential redevelopment with up to 156 dwellings at heyhouses lane , lytham st . annes in lancashire .
telereal trillium has sold the sony building , liverpool to investment firm karlin real estate for £4 . 396m , representing a net initial yield of 10 . 75 % .
telereal trillium , in conjunction with the department for work and pensions ( dwp ) , has launched a campaign to find the next big thing in renewable energy technologies .
unlock any potential risks associated with telereal trillium limited based on in - depth analysis of year on year financial performance , companies house records , ccjs and official gazette data .
on thursday , 7 december 2017 telereal trillium hosted students from across the uk for a behind - the - scenes visit of what it’s like to work in an office .
telecom house , a self - contained office building on church street in wolverhampton has been put up for sale by telereal trillium . it is being marketed by harris lamb .
telereal trillium has let 60 , 000 sq ft at argyle house , 3 lady lawson street , edinburgh to the university of edinburgh , on a 10 - year lease .
telereal trillium has appointed cofely to deliver a range of hard and soft facilities management ( fm ) and project services under a new integrated facilities management ( ifm ) agreement .
telereal trillium has named broadway homelessness and support as its newest charity partner and will be funding a mentoring programme to help homeless people in london on their journey to employment .
telereal trillium has secured planning permission for the redevelopment of a 20 - acre site in lytham st anne ' s , following a protracted application process with the local council .
telereal trillium has been awarded the 2014 platinum payroll giving quality mark award - a government - funded scheme which recognises the efforts of organisations in promoting payroll giving in the workplace .
telereal trillium has secured planning consent for a residential led , mixed - use scheme to redevelop the former department for work and pensions ( dwp ) offices on bromley high street .
telereal trillium is pleased to confirm that ashford borough council planning committee has voted to grant planning permission to its residential - led conversion and restoration of wye college in wye , kent .
telereal trillium ' s strategic land company , lands improvement has completed the acquisition of the freehold interest in c . 100 acres of land in stoke mandeville , aylesbury . read more :
telereal trillium has purchased the koito unit , droitwich from an undisclosed party , who were advised by ads real estate advisors for £9 . 93m ( 9 . 5 % niy ) .
telereal trillium is a leading uk property management and development company that own and manage a portfolio in excess of £6billion , housing approximately 1 % of the uk workforce in their buildings .
property company telereal trillium is seeking outline planning consent from leeds city council for the redevelopment of the department for work and pensions ( dwp ) lawnswood site on otley road , leeds .
congratulations to telereal trillium’s business modelling manager , anna partington , who was recently named one of the association of corporate treasurers ( act ) ‘ones to watch : treasury leaders of tomorrow’ .
the ultimate ownership of the telereal trillium group is privately held by the bernard pears 1967 trust and management . preference shares are held by the william pears group of companies limited and management .
only the showhome and one other apartment now remain for sale at joint developers telereal trillium and queensberry properties ' hugely popular woodcroft premier homes development located between morningside and the grange in edinburgh .
telereal trillium has been awarded ' corporate supporter of the year ' by employment charity tomorrow’s people , for helping those facing a range of barriers to move into employment , education or training .
paul disley - tindell , director corporate real estate at telereal trillium , comments on the one public estate pilot scheme announced this week by chloe smith , parliamentary secretary for the cabinet office .
the first of two commissioned officers in the british army has started work with telereal trillium as part of a work placement scheme to help military personnel into new careers in the private sector .
running in last weekend’s brighton marathon , telereal trillium’s gavin brown finished the race in a very respectable 3 hours 43 minutes , placing him well inside the top 20 per cent of runners .
telereal trillium has shown its continuing support for the uk’s facilities management ( fm ) industry by becoming one of the first platinum sponsors of the british institute of facilities management ( bifm ) .
last week , telereal trillium hosted a group of students aged 16 to 19 from trafford college , manchester , to give them a taste of working life and help boost their employability skills .
trillium established to acquire and manage the 26 . 9m sq ft department for work and pensions estate
telereal trillium is delighted to have won the ‘most successful sustained scheme – small employer ' category at the national payroll giving excellence awards 2015 , celebrated on 17 november at the house of lords .
telereal trillium is proud to be supporting the lord mayor’s appeal and ‘city giving day’ on wednesday , 30 september 2015 to celebrate the best of corporate responsibility and philanthropy in the city of london .
telereal trillium is pleased to announce the appointment of michael hackenbroch to the position of group finance director , taking over from warren persky who has decided to step down from the role after 15 years .
the deal is dependent on telereal gaining funds through a bond issue , wednesday ' s statement said .
trillium ' s gross assets , excluding accor , were £1 . 29bn on september 30 , 2008 .
is telereal trillium limited a subsidiary of a larger holding company ? understand where this company sits within the group structure . includes name and address of the ultimate holding company ( parent ) and all subsidiaries .
woodcroft is a joint venture development between queensberry properties , a partnership between cruden homes ( east ) and buccleuch property , and telereal trillium who own the site and obtained detailed planning consent for the development .
paul disley - tindell , director corporate real estate at telereal trillium , comments on a recent guardian professional article ‘ stick , sell or twist ? why feelings matter when it comes to council assets ’ .
telereal trillium appointed onto 4 - year promoter framework for central bedfordshire council , to fund , manage and lead the planning and disposal process for the council’s surplus land and buildings , along with four other companies .
ranked from 1 to 100 , the score indicates the likelihood that telereal trillium limited will become insolvent within the year . we continuously monitor for risk related events and update you whenever there ' s a change .
on thursday , 8 december 2016 , telereal trillium hosted a visit for 21 students aged 16 - 18 , from the college of haringey , enfield and north east london , and st brendan’s sixth form college .
adam dakin , joint managing director at telereal trillium recently participated as a panellist at the cambridge university land society event ,
the management and disposal of government land
? on tuesday , 18 october 2016 .
a consortium made up of three leading uk companies , telereal trillium , mace and kpmg , has been shortlisted in the defence infrastructure organisation ' s ( dio ) search for a potential private sector business partner .
telereal trillium is the largest privately owned property company in the uk . operating in property partnerships , investment , development , and strategic land , we have a presence in every city and major town in the uk .
legal & general property ( “lgp” ) announces that it has completed the purchase of a portfolio of 55 assets backed by royal bank of scotland ( “rbs” ) from telereal trillium for a total consideration of £550 million .
telereal trillium’s commitment to health and safety has been recognised with a gold medal award from the royal society for the prevention of accidents ( rospa ) , the company ' s sixth consecutive award from the safety charity .
telereal trillium has been shortlisted for the national payroll giving excellence awards in the ' most successful sustained scheme ' category in recognition of the long term success and growth in take - up , of our charity matching scheme .
telereal trillium has instructed cbre to sell a £280m portfolio of regional offices let to the uk government . the sale provides an exceptional opportunity for investors to acquire a substantial , high quality , secure income , office portfolio .
on tuesday , 6 september 2016 , telereal trillium’s head of corporate responsibility , susan cain will be speaking at city action’s annual celebration event on how volunteering can be used as an entry point for broader responsible business activity .
sunday , 16 november marks the international day of social action and giving for mitzvah day 2014 . telereal trillium will once again be supporting st mungo’s broadway as part of their work to help homeless people rebuild their lives .
telereal trillium has completed the lettings of two department for work and pensions ( dwp ) sites to local authorities in halifax , west yorkshire , and totton , hampshire , totalling 38 , 000 sq ft of office space .
review the dates and values of any paid or unpaid ccjs registered against telereal trillium limited within the last 6 years . judgements refer to a debt settled via court and have a substantial impact on the company ' s credit rating .
telereal trillium continues its investment drive to acquire assets with value - add potential with the purchase of ashmore and progress house , two adjacent office buildings in stockton - on - tees , and an industrial premises on manston business park .
telereal trillium has completed the sale of 268 - 270 high holborn to a uk pension fund for £42 . 7m , reflecting a net initial yield of 3 . 4 % and a capital value of £630 per sq . ft .
telereal trillium have been awarded a platinum award for our commitment to payroll giving at the national payroll giving excellence awards , an event which celebrates the efforts of employers , charities and professional partnerships in promoting payroll giving in the workplace .
understand the key events that contribute to telereal trillium limited ' s current credit status . from financial and industry analysis , to director and group performance , understanding the methods used to calculate risk ensures you can make informed decisions with confidence .
lord bourne , who speaks on behalf of the government on homelessness in the lords , visited the lodge on 21 november , to meet residents of the st mungo’s project for former rough sleepers and volunteers from telereal trillium to mark mitzvah day .
telereal trillium is pleased to confirm the acquisition of three industrial assets as it continues its investment into this sector despite increased investor competition . the assets were acquired for a total of £12 . 82m at a blended yield of 7 . 45 % .
. . . then a healthy vibrant board was taken over by a group of
yes men
from telereal in 2009 . sycophants rose to the top . telereal ' s myopic view meant the biggest client dwp did not renew the prime contract as good customer relations pre - telereal were swapped for short term money oriented commercialism . shame as use to be a excellent place to work .
paul disley - tindell , director - corporate real estate at telereal trillium is confirmed to participate in a panel discussion looking at
the changing shape of housing provision , public / private partnerships
, taking place on thursday , 20 october 2016 at mipim uk .
telereal trillium has been recognised as one of the uk’s top firms in the annual sunday times grant thornton top track 250 , the league table of britain’s leading private mid - market growth companies published on sunday , 1 october in the business section of the sunday times .
telereal trillium has let 16 , 000 sq ft of halifax office space to calderdale council . the former jobcentre at 19 horton street will become the new halifax customer first and corporate contact centre , a key public facing office as part of the council’s office rationalisation programme .
land securities is to sell its trillium outsourcing arm for £750m , in a deal that will bolster the property company ' s balance sheet .
the sale , which does not include the accor hotels arm , ends months of speculation over trillium ' s future and is expected to be completed on january 12 .
telereal trillium is of comparable size to nhsps , owning and managing some 8 , 500 properties totalling £5 . 5 billion by value . we work with some of the uk’s largest occupiers , including the department for work and pensions , aviva and dvla , but of all our clients , the most relevant comparison to nhsps is bt .
bt also revealed on wednesday that it has agreed the sale of its uk property portfolio for £2 . 3bn to telereal holdings , a joint operation backed by real estate giant land securities .
bt will rent these buildings from telereal , in a so - called
sale and lease back
arrangement similar to that used in the funding of , for example , hospital construction projects .
in november land securities axed plans to demerge into three specialist entities focused on london , retail and property outsourcing amid volatile market conditions , but said it was still evaluating a trade sale of trillium .
the property deal , involving 7 , 500 properties encompassing more than 6 million square metres of space , was welcomed as a
landmark transaction
by manish chaude , chief executive of land securities ' trillium subsidiary .
we are delighted that the final phases of our woodcroft development with @ crudenhomes & @ telereal _ t have now been completed . our friends at guthrie aerial photography captured these great shots on a sunny edinburgh day . . . urltoken
the third driver was structural . when telereal acquired a majority of the bt estate in 2001 , bt’s 350 person property team also transferred . property moved from being a back office function within bt , to having a frontline role within a dedicated property company . crucially , this team became closer to the market . working competitively and collaboratively alongside other property professionals , and getting out and understanding the market better , helped the team to develop a stronger commercial edge .
the details behind all whitehall spending over £25 , 000 made since the election have been published .
about £80bn of expenditure , some 195 , 000 separate entries , were published online as part of what ministers call their
transparency agenda
.
theresa may moves to shore up her position after a day of high profile resignations over her brexit strategy .
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british telecom has hired corporate restructuring expert david varney to oversee the long - awaited demerger of its mobile phone arm , bt wireless .
mr varney , who steered british gas through its split into bg and lattice in 1999 , has been appointed chairman of the division in the latest shake - up at bt since sir christopher bland took power last month .
the spin - off of bt wireless , which includes uk operator bt cellnet , viag interkom in germany and telfort in the netherlands , will see the firm listed alongside bt on the london stock exchange .
the move is designed to boost the performance of bt operations , struggling under a debt mountain thought to have reached £30bn .
the announcements were welcomed by investors , which sent bt shares up more than 3 % .
at 1200 gmt , the shares stood at 448 . 25p , up 14 . 75p on the day .
mr varney , who left bg last year following its demerger , said he envisioned an independent bt wireless as a
flexible , nimble organisation , alert to opportunities
.
the stakes are high in the mobile market ,
he said .
establishing the new company and building on its business success are challenges that i relish .
mr varney is thought earlier this year to have declined the chairmanship of railtrack , currently one of the most difficult posts in uk business .
at bt wireless , mr varney will face difficulties of building investor enthusiasm for a telecoms firm amid a downturn in the sector , prompted largely by the level of debt incurred buying licences for next - generation mobile phones .
while bt is rumoured to have looked at alternative ways of spinning off bt wireless , mr varney ' s statement indicated that a straight demerger was still the favoured option .
mr varney said he looked forward to the creation of a
new , major company
listed on the ftse100 index of leading uk shares .
the agreement will allow bt to retain freehold control over about 5 , 250 of the buildings , which it needs for day - to - day operations .
this . . . transaction illustrates the increasing realisation among companies of the value that can be unlocked from their property assets ,
mr chaude said .
for bt , sir christopher , chairman since may , said :
this represents a further step forward in bt ' s drive for cash and the reduction of headline debt .
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land securities said the deal will generate around £444m of cash proceeds , which will be used to pay down debt .
francis salway , chief executive of land securities , said :
we are pleased to have concluded this sale in a challenging economic environment . we will now focus on our core property investment and development activities .
we work in partnership with major property owners and occupiers to create long term value from complex estates .
from direct real estate , asset backed operating companies , and participation in joint venture arrangements , we are constantly reviewing a broad range of investment opportunities .
our team has extensive knowledge and experience of residential development and strategic land opportunities .
we have secured planning consents for the redevelopment of over 200 sites throughout the uk .
639 runners entered the property industry’s biggest annual 10k race on clapham common at the # landaid10k . congratul… urltoken
operating in property partnerships , investment , development and strategic land – we have established a uk - wide portfolio of more than 7 , 000 properties .
we have long - term property partnerships with some of the uk’s largest occupiers , including bt , dvla , royal mail and aviva , through which we have developed an enviable track record in cost reduction , risk management , capital release and business transformation .
we seek to make investments in direct real estate ( including alternative asset classes ) , asset backed operating companies , and other real estate related opportunities . we have substantial equity funds available for investment along with significant experience in raising additional funds in the loan and bond markets .
we have an exceptional track record in promoting land for development and securing planning consents , with schemes ranging from small sites for single houses , to major projects involving several thousand units . we are also active in the residential development market , working with experienced and trusted partners to construct over 10 , 000 residential units over the next five years .
we work with occupiers of large , complex estates to provide strategic solutions for their property needs .
from direct real estate investment to complex corporate situations , we are an ideal transaction or joint venture partner .
we manage and provide services to properties nationwide for banks , local authorities , central government departments and agencies , and some of the uk’s most respected private companies .
our asset management team works alongside occupiers in the management of their real estate , devising and implementing comprehensive business plans for each asset .
we manage properties across the uk , including all the main asset types , and deal with high volumes of transactions on the portfolios under management .
we develop a clear understanding of the occupier requirements and then seek to manage lease events in accordance with that strategy .
we have a proven track record of delivery in asset management and would be pleased to discuss how our expertise can be deployed on new opportunities .
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i felt appreciated by both immediate and senior management . generous pay and bonus scheme .
i received the job offer after having my 1st and 2nd interview on the same day just hours apart . handed in my notice at my current company and had worked 5 weeks of my notice period ; then one week before i was due to start i received a call saying my job offer had been withdrawn . the company was not willing to speak to me as to why my offer was withdrawn . absolute shambles ; seemed badly run and poorly organised from the outset in my honest opionion . disgraceful way to treat somebody and very unprofessional but onwards and upwards .
consider decisions more carefully . you should not have recruited the position if five weeks later you felt like you didn ' t need the person just as they were about to start . very unprofessional .
put your customer and staff first and the business will naturally be more profitable , sustainable , and a happier place to work .
colleagues , good training opportunities , good work life balance , fun working environment , feels small enough for senior management to know your name , you are not just a number .
lack of leaders who pro - actively lead change and company improvements . old school boys club leadership . awful bonus scheme structure . interest in asset team only . horrendous head office decor and old facilities .
the it management is top - notch for a small company . good vision , good execution . good work life balance .
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telerealtrillium is a private company . for every employee , telerealtrillium generates $ 2 . 4m in revenue . telerealtrillium has 1 followers on owler .
five - storey building at 7 west nile street is home of scotland ' s first carluccio ' s restaurant . . .
manchester - based surveyors and property company nolan redshaw has completed the sale of ashworth hous . . .
a wealthy british investor has been dragged into a deadly dispute over a south african mine , after a . . .
london , april 6 , 2016 / prnewswire / - - in 2011 , dane became homeless following a relationship breakdow . . .
one of britain ' s wealthiest business dynasties is in talks to buy gallagher group , a privately owned . . .
london , january 22 , 2015 / prnewswire / - - an office to residential conversion opportunity with permitt . . .
owler has collected 13 screenshots of telerealtrillium ' s website since aug 2014 . the latest telerealtrillium website design screenshot was captured in nov 2017 .
telerealtrillium has an estimated 270 employees and an estimated annual revenue of 649 . 2m . . . .
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639 runners entered the property industry’s biggest annual 10k race on clapham common at the # landaid10k . congratulations to jorge mendonça of grosvenor estates who won our sponsored highest individual fundraiser award , for the 2nd year in a row ! @ grosvenor _ gbi @ landaid urltoken
day 1 ' s ' lessons learnt ' – do not put ‘the mog’ ( mr sam mogridge ) from lands improvement holdings out on the front unless you are willing to up the pace to at least 21km / h . the boy’s legs don’t allow anything slower it would seem !
to sell a £280m portfolio of regional offices let to the uk government . the sale provides an exceptional opportunity for investors to acquire a substantial , high quality , secure income , office portfolio . read here :
a massive thank you to all the companies who took part in this year’s landaid christmas card alternative ! here they are in @ propertyweek . together they raised a whopping £40 , 600 - our highest ever for the campaign ! urltoken
delighted to welcome some @ careerreadyuk students from @ ncea _ academy and @ traffordcollege to our office today . workplace visits are crucial in helping young people become # careerready . urltoken
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historic barracks in oxford should be commemorated with new street names , according to veterans of the regiment whose troops were once based there .
two former cowley barrack blocks – which went on to be used as offices and stores for a british telecom engineering depot – could be knocked down .
if permission is granted , work to knock down the two - storey buildings in james wolfe road , off hollow way , could start immediately , finishing in january .
terry roper is chairman of the oxford branch of the royal green jackets association .
the oxfordshire and buckinghamshire light infantry became the royal green jackets and the royal green jackets then became the rifles .
mr roper , 67 , from oxford , said : “the cowley barracks dated back to the late 1800s and were still going until the late 1950s .
“my brother gordon was a lance corporal in the ox and bucks and he was there in 1958 when he was doing his national service .
“some time after that the barracks closed and the keep at the entrance was demolished .
“these buildings are the last legacy of the barracks and i think it would be a great shame if the history of the place was not commemorated in some way .
“when the old territorial army centre in the slade went over a decade ago i lobbied the city council and a road was named territorial way .
“i am going to get in touch with the council again to see if we can get one or two roads named to reflect the history of the barracks .
“if the site is eventually developed for housing , or student accommodation , there could be a new road there . ”
mr roper said : “one possibility would be calling a road after sir john moore , who was a hero in the battle of corunna in spain and died in 1809 .
“calling a road after lord napier would be another possibility – the barracks have a long history which must be marked in some way . ”
lord napier commanded the 50th queen’s own regiment of foot during the peninsular war against napoleon and died in 1853 .
gordon roper , 76 , chairman of blackbird leys parish council , who lives in garsington , said he would never forget his time at cowley barracks .
he said : “i was born and bred in headington and 19 when i started my national service at the barracks .
“i went in a boy and came out a man – the physical training was tough and they had us running over shotover to get fit .
“we were trained on enfield 303 rifles , then when we were posted to cyprus we switched to the belgian fn rifle .
“we went on patrol up in the hills because we were on internal security duty . i was lucky not to get shot at . ”
mr roper stayed in the army for two years and then decided not to stay on as he was getting married to wife ann , now 76 .
“it was quite strict at the barracks – we used to go out to the nelson in between towns road for a beer but we had to be back by 10pm , ” he added .
mr roper said he was keen for a street to be named after the barracks .
war games : bunker crews practise a war drill at cowley barracks in 1982 . deputy director colin peacock , left , on the top tier of the operation room
“when they knocked the keep down in the 1970s there was a public outcry .
“cowley barracks was the home of the ox and bucks and also a training centre for national service – a lot of veterans have fond memories of the place . ”
labour city councillor for cowley david henwood said : “i think it would be sensitive and fitting to name a road after the barracks and i think the area would be suitable for housing or student accommodation .
“the barracks served the county and the country for many years and i think we should celebrate that . ”
robin draper , from sutton courtenay , who has written a history of the county regiment , said the barracks opened in 1876 .
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large , fragmented estates with multiple properties present unique challenges when management and contractual responsibility for them changes hands . addressing the mobilisation issues this raises , demands expertise and experience on many levels . but in pursuit of a smooth transition , one critical success factor can get overlooked more frequently than it should : the people element .
mobilising new contracts is always complex . it’s all about planning , understanding the detail , ensuring nothing is left to chance and aligning all the commercial , technical , legal and financial issues . however , the real art behind successful mobilisation doesn’t in fact lie with all these familiar issues , pivotal though they are , of course .
the true measure of success is often found in how good you are at engaging with the most important element of all , the people – those who may be moving into your organisation as part of the mobilisation , the new teams you are going to work with and , of course , the people back in your own business . get this wrong and it doesn’t matter how smart your technical team is or how comprehensive the due diligence , the whole process can be undermined by a lack of care and consideration towards the people who matter and who are going to make it work on the ground . winning their support – and importantly , their respect – is crucial .
. . . it adds up commercially to treat your people well . an informed , well treated and motivated workforce will always be more productive .
is the global day of giving at the start of the festive season coordinated by the charities aid foundation ( caf ) and blackbaud . it’s a day to encourage people , charities and businesses to donate time , money or their voice to help good causes .
sunday , 22 november marked the international day of social action and giving for mitzvah day 2015 .
at a cambridge university land society / nhs property services ( nhsps ) conference in november 2013 , leading figures from the property world came together to present on the topic of ‘developing a roadmap to cultural change : the stewardship of the nhs’s property portfolio’ .


telephone slamming is an illegal telecommunications practice , in which a subscriber 's telephone service is changed without their consent .

slamming became a more visible issue after the deregulation of the telecommunications industry in the mid-1980s , especially after several brutal price wars between the major telecommunications companies .

the term slamming was coined by mick ahearn , who was a consumer marketing manager at at&t in september 1987 .

the inspiration for the term came from the ease at which a competitor could switch a customer 's service away from at&t by falsely notifying a telephone company that an at&t customer had elected to switch to their service .

this process gave at&t 's competitors a " slam dunk " method for the unauthorized switching of a customer 's long distance service .

variations of this concept include " merchant account slamming " or " credit card processing slamming " where a business 's debit/credit processing terminal are reprogrammed so that charges are processed through a different company , and " domain slamming " where an internet domain name registrar is changed .

telephone slamming

long distance telephone service - - corrupt practices - - united states . | telephone slamming - - united states - - auditing .
telecommunications [ electronic resource ] : telephone slamming and its harmful effects : report to the ch . . .
the exploding problem of telephone slamming in america [ microform ] : hearings before the permanent subco . . .
telecommunications [ microform ] : telephone slamming and its harmful effects : statement of eljay b . bowr . . .
and it is not just the smaller , less well - known telephone companies who are facing questions over potential slamming .
slamming is the illegal practice of switching a telephone customer’s long - distance service provider to another carrier without the customer’s permission .
long distance telephone service - - corrupt practices - - united states . | telecommunication - - corrupt practices - - united states . | telephone slamming - - united states - - auditing .
be aware of the methods telephone companies can use to change your authorized telephone company legally . the fcc ' s rules require telephone companies to obtain your clear permission to make such a change .
cramming , slamming and ramming are three of a growing number of scams being perpetrated on unaware telephone , wireless and internet customers .
telecommunications [ electronic resource ] : telephone slamming and its harmful effects : report to th . . . | national library of australia
telecommunications [ microform ] : telephone slamming and its harmful effects : statement of eljay b . . . . | national library of australia
slamming
- - the unauthorized switching of long - distance telephone service [ microform ] : report made by t . . .
ask your local telephone company to place a
freeze
on your account to keep anyone other than you from changing your authorized telephone company selection .
your name and address , the telephone number that was
slammed ,
and a telephone number where you can be reached during the business day .
slamming is the illegal practice of changing your local or long distance telephone service without your permission . before a telephone company can switch a customer , it must obtain the customer’s permission through a written or electronic letter of agency , an electronic verification from the customer’s telephone number or independent third party verification .
the names and telephone numbers of the telephone company employees that you spoke with in an effort to resolve your complaint and the dates you spoke with them .
slamming is the unauthorized switching of a consumer’s local or long distance telephone service to a different company , and it can result in higher rates and unnecessary fees .
victims of slamming should complain to the telephone company in the first instance . if that ' s unsuccessful , ofcom has two arbitration services - urltoken or cisas at urltoken
feel the love this month with one month free professional telephone answering for your business .
for more on cramming , slamming and ramming , visit teletruth’s web site , urltoken .
those who have become victims of slamming can complain to one of two independent schemes .
slamming ,
or switching a consumer ' s telephone carrier without his or her knowledge or consent , is prohibited by the fcc ' s rules . the commission enforces these rules by investigating individual complaints and patterns of slamming practices and punishes those who slam .
you must include a copy of any bill you are complaining about . please indicate on the copy of the bill the name of the slamming telephone company and the disputed charges .
telecommunications [ electronic resource ] : telephone slamming and its harmful effects : report to the chairman , permanent subcommittee on investigations , committee on governmental affairs , u . s . senate
read your phone bill carefully each month and report unfamiliar charges to your local telephone company .
slamming is the illegal practice of switching a consumer ' s traditional wireline telephone company for local , local toll , or long distance service without permission . the fcc ' s slamming rules help protect consumers from illegal switches , and provide a remedy if you ' ve been slammed . the rules also prohibit unreasonable delays in an authorized switch by your local telephone company .
protecting consumers against slamming [ microform ] : hearing before the subcommittee on telecommunication . . .
if you have been slammed , but discover it after you have paid the bill of the slamming company , the slamming company must pay your authorized company 150 percent of the charges you paid the slamming company . out of this amount , your authorized company will reimburse you 50 percent of the charges you paid the slamming company . or , you can ask your authorized company to recalculate and resend your bill using its rates instead of the slamming company ' s rates .
you do not have to pay for service up to 30 days after being slammed if you have not paid your bill . this means you do not have to pay either your authorized telephone company or the slamming company . after 30 days , you must pay your authorized company for service , but at its rates , not the slamming company’s rates . please be sure to dispute any unpaid charges from the slamming company with your local telephone provider to avoid any interruption of service .
slamming refers to the practice of deceptively switching a telephone customers long distance carrier , without the customers permission . cramming refers to the practice of placing unsolicited monthly recurring charges on a customers bills .
customers have the right to use any telephone carrier they choose and to change carriers whenever they wish . it is important for customers to select their own telephone company because different companies charge different rates .
domain slamming , or domain name slamming , which is similar to telephone slamming scams , refers to the practice of sending fake renewal notices or bills to domain name registrants that are actually disguised service transfer notices . [ 1 ] [ 2 ] responding to a fake renewal notice often results in a higher fee for the registrant ' s domain name and an unauthorized transfer to a different registrar or service provider . [ 1 ] [ 3 ] registrar domain locking can help defend against domain slamming attempts .
verisign accused of dns slamming by thomas c . greene ( march 26 , 2002 ) , the register
anthony williams is one of the thousands of customers who have fallen victim to ' phone slamming ' .
always examine your telephone bill immediately and thoroughly . if you see a new telephone company name on your bill , call the number that ' s shown on that portion of the bill and ask for an explanation .
cramming is the illegal practice of adding charges to your telephone bill for services that you did not order .
your local telephone company will continue to provide your local telephone service . your local long distance ( local toll service ) , in most cases , can also be switched to our service . please call customer service .
if you think your telephone company has been changed without your permission , contact your original telephone company . if this does not resolve the problem , contact the telecommunications industry ombudsman ( tio ) on 1800 062 058 .
taking its strongest action yet against the illegal practice of telephone slamming , the federal communications commission essentially shut down a small long - distance operator called the fletcher companies yesterday and fined it $ 5 . 7 million .
domain slamming is perceived as a deceptive and dishonest practice . as the domain name industry claims to value ideals such as
transparency
and
good faith ,
slamming seems to be particularly discordant and harmful .
apart from slamming , there are other forms of mis - selling that primarily involve mis - representation ( for example if you are misled as to the relationship between the “new” telephone company and bt ) or pressurised selling .
also , tell your authorized local telephone company that you want all charges for switching companies removed from your bill .
pursuant to a congressional request , gao provided information on : ( 1 ) which entities or companies engage in telephone slamming violations ; ( 2 ) the process by which the providers defraud consumers ; and ( 3 ) what the federal communications commission ( fcc ) , state regulatory entities , and the telecommunications industry has done to curtail slamming .
if you have paid your bill , federal law requires the slamming company to pay your authorized company 150 percent of the charges you paid the slamming company , and then your authorized company must refund to you 50 percent of the charges you paid the slamming company or , alternatively , federal law allows you to ask your carrier to recalculate your bill using the slamming company’s rates ( which you may wish to do if the rates were lower than your authorized carrier’s rates ) .
the practice , known as ' slamming ' , has become so widespread that the industry watchdog has pledged a crackdown .
slamming is so common because phone companies do not need a signature or written consent to switch customers to their tariffs .
contact the company that slammed your telephone service right away . tell them to fix the problem immediately . if you did not pay the slammer’s bill , inform the slamming company that you will not pay for the first 30 days of service .
in 2008 , the fcc imposed a $ 5 . 1 million forfeiture action against las vegas - based horizon telecom for slamming . earlier , in 2005 , sprint agreed to a $ 4 million fcc consent decree to resolve a slamming investigation .
slamming
is a telephone industry term for switching a customer from one long - distance company to another , without the customer ' s consent . we expressly forbid this practice . to make sure slamming never occurs , we use a careful , methodical way of confirming all orders . either we use third - party verification - where an outside company verifies and records your explicit consent to switch service - or we use a your digital signature on your online application . adding a pic freeze to your telephone line ( s ) is also a good way to deter slamming after your service has been switched .
be sure to dispute any unpaid charges from the cramming company with your local telephone provider to avoid any interruption of service .
pensioner wyn speight , whose telephone is connected to her personal alarm , became a victim of the practice earlier this year .
then there’s the deregulated world of voip , where all that slamming stuff is not necessarily governed by the regulatory communication bodies .
contact your desired long distance provider and notify them of the “slamming , ” and ask them to reinstate your rate plan .
consumer anti - slamming act [ microform ] : report of the committee on commerce , science , and transportatio . . .
if you have paid the unauthorized phone company , your authorized company will either credit you 50 percent of the charges you paid the slamming company or , if you prefer , rerate the charges based on its rates instead of the slamming company’s rates . .
after booking , all of the property’s details , including telephone and address , are provided in your booking confirmation and your account .
fcc chairman ajit pai discusses fcc efforts to help protect consumers from the illegal and harmful practices of slamming - the unauthorized change of a consumer ' s preferred telephone company - and cramming - the placement of unauthorized charges on a consumer ' s phone bill .
telecommunications [ microform ] : telephone slamming and its harmful effects : statement of eljay b . bowron , assistant comptroller general for special investigations , office of special investigations , before the permanent subcommittee on investigations , committee on governmental affairs , u . s . senate
slamming , the practice of switching a telephone customer’s long - distance service provider to another carrier without the customer’s permission , has also attracted sophisticated scam artists . while the federal communications committee ( fcc ) and state regulators have helped curb the practice , it still persists .
when slamming occurs , a customer ' s existing phone company , such as bt , will often pursue a complaint on their behalf .
united states . general accounting office . ( 1998 ) . telecommunications telephone slamming and its harmful effects : report to the chairman , permanent subcommittee on investigations , committee on governmental affairs , u . s . senate . washington , dc : u . s . general accounting office
united states . general accounting office . telecommunications [ electronic resource ] : telephone slamming and its harmful effects : report to the chairman , permanent subcommittee on investigations , committee on governmental affairs , u . s . senate u . s . general accounting office washington , dc 1998
public service commissions in all other states , the district of columbia and puerto rico process slamming complaints arising within those jurisdictions . if you live in a state or territory that processes slamming complaints , check the website of its public service commission for information on filing a complaint .
as of july 1 , 1998 , state law makes slamming illegal in georgia . slamming happens when a local or long distance telephone company switches your service provider without your knowledge or consent . previously limited to long distance service , slamming is on the rise as competition expands to local service and local toll calling markets . the georgia public service commission may penalize a phone company up to $ 15 , 000 for each violation . additionally , a penalty of $ 10 , 000 may be assessed for each day on which said violation ( s ) continues .
the names of your local and long distance telephone companies and the long distance company to which you were changed without your knowledge or permission .
united states . general accounting office . 1998 , telecommunications [ electronic resource ] : telephone slamming and its harmful effects : report to the chairman , permanent subcommittee on investigations , committee on governmental affairs , u . s . senate u . s . general accounting office washington , dc
at the fcc open meeting on june 7 , 2018 , the commission approved measures to help consumers with slamming and cramming . learn more .
if you have been slammed but have not paid the bill of the slamming company , you do not have to pay the slamming company for up to 30 days after being slammed . you also do not have to pay your authorized telephone company for any charges for up to 30 days . after 30 days , you must pay your authorized company for service , but at its rates , not the slammer ' s rates .
“sliding” is a form of slamming . it takes place when a phone company uses a customer ' s request for a change in service to add , change or “slide” the customer to an unauthorized telephone service . for example , a customer may request to change their long - distance service provider . when the customer receives their telephone bill , they discover that their regional toll service was also changed , but without the customer’s permission .
the fcc ' s new rules also strengthen the verification procedures used by carriers to confirm telephone carrier switches . in addition , the fcc adopted procedures to regulate
freezes ,
which are services offered by local telephone carriers that enable consumers to protect themselves from slamming . if a consumer asks the local telephone carrier to place a freeze on his or her account , generally no carrier will be able to make changes to that account unless and until a consumer expressly agrees to lift the freeze . the fcc ' s new rules will go into effect in april of 1999 .
call your local telephone company . tell them that you did not order service from the new long distance company , that you would like to be reconnected to your long distance company , and that you want any
change charges
( the charge for switching companies ) taken off your telephone bill .
a growing number of scams are being perpetrated on telephone and internet customers . think you can easily identify bogus charges on your bill ? good luck .
if this has happened to you , you are one of a growing number of people who have been a victim of
slamming
. slamming is the name the telecoms industry has given to the practice of swapping a consumer ' s residential phone line over to a new company without their consent .
illegal churn
is officially known as
slamming
. people telecom has form for this offence , having accepted undertakings for slamming from accc in 2010 , two years after the m2 takeover .
accepting undertakings
is a complicated business , but if you read the text at the link :
although btc broadband is not responsible for slamming incidents , we are doing everything possible to help you protect yourself and to help straighten things out if you are a victim of slamming . that’s because we’re committed to being your most trustworthy and reliable provider of telecommunications services and to delivering the best customer performance .
asking for written information in response to a telephone solicitation . sometimes if you do not specifically say that all you want is information , you are slammed .
yes . when you place your order and your verification process has been completed , you will need to call your local telephone company and ask that the freeze be removed . our customer care associates can give you the proper code to use when you call your local telephone company . please call with any questions .
domain slamming can result in the unauthorized transfers of domain names and higher renewal rates or fees . it also erodes user confidence with fraudulent offers or statements .
call your local telephone company , state that you did not consent to the switch , and ask that it return you to your chosen local or long distance company at no charge ( no charge for the switch or for the switch back to your chosen carrier ) . request a “pic freeze” to avoid future slamming .
that was by far the largest fine the commission had levied for slamming , communications industry jargon for switching a customer ' s long - distance provider without explicit permission . since the breakup of the bell system in 1984 , the commission had assessed a total of less than $ 2 million in fines for slamming violations .
respect the privacy of others . urltoken will make an effort to obscure email addresses , telephone numbers , website addresses , social media accounts , and similar details .
it is not known exactly how widespread slamming is , but ofcom has investigated several respectable household names - including the post office and tesco - over the issue .
carefully read all promotional forms and printed literature , including the fine print , before signing up for telephone or any other services that will be billed to your phone .
respect the privacy of others . urltoken will make an effort to obscure email addresses , telephone numbers , website addresses , social media accounts , and other similar details .
' slamming’ is the most severe form of mis - selling . it ' s when your service is transferred to a new phone company without your knowledge or consent .
slamming is when your long distance company or local service provider is illegally switched by a competing long distance company or local service provider - without your knowledge or permission .
slamming practices can result in a breach of icann ' s registrar accreditation agreement ( raa ) if information on domain name transfers is not reported correctly . [ 9 ]
in december 1998 , the fcc adopted new anti - slamming rules . the new rules take the profit out of slamming by excusing customers who have been slammed from having to pay for some slamming charges . under the new rules , any carrier that a consumer calls to report being slammed must inform the consumer that he or she is not required to pay any slamming charges incurred for the first 30 days after the unauthorized switch . if the consumer fails to notice that he or she was slammed and has already paid the bill of the slamming carrier , the unauthorized carrier is required to remit those payments to the authorized carrier . after receiving that amount , the authorized carrier shall issue the consumer a refund or a credit of any amount that he or she paid in excess of the charges they would have paid to the authorized carrier .
cramming is the illegal practice of placing unauthorized charges on your local , long - distance or wireless telephone bill , usually by a third party not known to the customer .
you know who does remember those days ? the somewhat “demented” couple in this aussie ad for panasonic cordless phones , whose marriage improved immeasurably once they cut the telephone cord .
the fcc recently proposed a $ 5 . 3 million fine against tele circuit network corporation for apparent slamming and cramming . consumer complaints helped spur the fcc ' s investigation .
an industry source said it was difficult to prove that sales managers were knowingly encouraging slamming , but ofcom is likely to call on them to tighten up their monitoring procedures .
you can protect against slamming by calling your local telephone company to request that your account includes a “pic freeze” and other consumer - protection features such as a third - party billing block . a pic freeze prevents your phone company from changing your long distance company without your express approval . a third party billing block prevents your local phone company from acting as a “billing company” and adding another company’s charges to your phone bill . these features will ensure that your long distance carrier cannot be changed without your written or verbal consent , and it discourages slamming because carriers other than your chosen carrier cannot bill you for services by placing their charges on your local telephone bill . other actions to consider include :
these scams have been around for years but continue to be replayed on unwitting telephone customers . however , the newest scam , ramming , adds a new dimension to the game :
the term slamming was coined by mick ahearn who was a consumer marketing manager at at & t in september 1987 . the inspiration for the term came from the ease at which a competitor could switch a customer’s service away from at & t by falsely notifying a telephone company that an at & t customer had elected to switch to their service . this process gave at & t’s competitors a “slam dunk” method for the unauthorized switching of a customer’s long distance service . the term slamming became an industry standard term for this practice .
{ { citation | title = telecommunications [ electronic resource ] : telephone slamming and its harmful effects : report to the chairman , permanent subcommittee on investigations , committee on governmental affairs , u . s . senate | author1 = united states . general accounting office | year = 1998 | publisher = u . s . general accounting office | language = english } }
so , eric , like you , i think this is most likely an administrative error , not
illegal churn
( aka
slamming
) . people telecom ' s previous offence was for misrepresentation resulting in slamming , whereas in this case , they do not appear to have contacted the op at all . straight up telephone slamming , where a marketer simply falsely notifies a telco that a subscriber is switching , is rarely mentioned in australia , though it is not unknown in the us . however , if the op has real evidence ( or could obtain this through legal discovery , of say , e - mail trails ) that people telecom did this deliberately , the consequences for m2 could be dire , since this would be a repeat offence .
it is a good idea to provide these notices to the slammer and to your authorized company in letters as well as by telephone , so that you have a written record of your actions .
call the slamming company and tell it that you want the problem fixed and that , under fcc rules , you don ' t have to pay for the first 30 days of its service .
while annoying , slamming seems to happen to few consumers . the commission said it received more than 20 , 000 complaints last year ; there are more than 90 million american households with phones .
often , minnesota as well as federal laws apply because the slamming carrier may be regulated by state as well as by federal law , and the bills may include calls that are governed by both laws . minnesota law applies to companies providing local telephone service as well as to carriers that handle long distance calls made entirely within the state . federal law applies to companies that provide wireline service and carry only calls made between states or international service . because minnesota law incorporates the most stringent provisions of federal slamming law as a part of the state’s slamming law , if your bill includes mixed charges or if you are unsure whether state or federal laws apply , it is wise to follow the complaint procedures that will ensure that you receive the best protections of both laws , as detailed below .
state and federal laws prohibit slamming and give protection against unauthorized charges . for example , minnesota law requires that the slamming carrier bear all costs of immediately returning the customer to the customer’s original carrier , which can sometimes include both disconnection and reconnection costs , and must bear all costs of serving that customer during the entire period of unauthorized service . in contrast , federal law allows only the first 30 days of unauthorized service to be free to the consumer . minnesota law requires that the carrier is liable for slamming unless it provides evidence of the consumer’s knowing and intelligent consent to a change in carrier .
choose not to answer telephone survey questions or use an affirmative statement other than “yes . ” slammers may cut and paste your recorded “yes” response to fraudulently suggest that you agreed to a change of carriers .
become a careful consumer . carefully review your monthly bill every month and make sure you understand every charge . look for unfamiliar company names , calls you did not make , or services you did not order . if anything is unclear or there is a company name you have not seen before , call your local phone company for an explanation . telephone companies must clearly highlight a change in telephone service providers .
many of those affected by slamming are left distraught and out of pocket as they are charged to sign up to their original provider again . it can cost £125 to be reconnected to a bt line .
if you have not paid your bill , federal law allows for no payment to the slamming company for up to 30 days after the unauthorized switch and that the consumer need not pay for any services provided by the slamming . after the first 30 days of unauthorized service , federal law requires the consumer to pay the unauthorized provider but only at the rates and charges that would have been charged by the original carrier .
icann ' s transfer of registrations between registrars policy between registrars may help reduce slamming as a standardized form of authorization ( foa ) is required from the registrant before a transfer can take place . [ 12 ]
long gone are the days that telephone bills were simple and easily understood . today , bills include charges that are often confusing and hard to understand . the following information may help you decipher your landline phone bill .
domain slamming is used to trick users into unknowingly switching their registrar often at the users ' expense . the fake renewal notices utilized by slamming registrars frequently claim that the registrant ' s domain name is expiring and needs to be renewed quickly ; however , the company or registrar sending the notice is not the registrar the domain name is currently using . [ 4 ] registrants may not be sure which registrar their domain name is registered with . [ 2 ] this confusion , combined with official looking emails , mail , or phone calls may be enough to trick the registrant into
renewing
their domain name with the slamming registrar . [ 2 ]
if your complaint is slow being dealt with , you could also try using accc or the threat of going to accc with a slamming complaint to expedite a response , or even get compensation for your wasted time and money .
the
slamming
of telephone customers from one firm to another without their permission has ominous echoes of the deregulation of the gas and electricity market , which was plagued by doorstep mis - selling and the fraudulent switching of customers . deregulation of the domestic power markets enabled many people to plug into a better deal , but it also seemingly unleashed an army of unscrupulous sales people who would stoop to anything in order to get people to sign the forms .
unscrupulous telephone companies might conceal the fact that they are asking you to change your telephone service provider by using confusing language , referring to your current provider , or suggesting that you are agreeing to a lower price rather than a new service provider . similarly , long distance companies might implement an unauthorized switch by submitting a fraudulent change order to a local telephone company . additionally , a consumer can unknowingly and inadvertently cause a change of local or long distance provider by responding to a survey or to a notice of a “free” gift , only to learn later that the fine print on the bottom or on the back of the gift said that response would result in a change of providers .
carefully examine your entire telephone bill . be particularly vigilant for unauthorized charges after you have contacted your local or long distance carrier for any reason or after a company has contacted you . ask your carrier to explain any unfamiliar charge .
keep a note pad by the telephone and write down each phone service ( e . g . , voice mail ) that you authorize , as well as any long distance calls and calls to informational or
900
services .
call the slamming carrier , state that you did not authorize the change and ask that the carrier confirm that it will remove all switching charges ( no charge for the switch or for the switch back to your chosen carrier ) .
ask your local phone company to make sure you are switched back to their service . if your long distance was slammed , ask your local phone company to switch you back to the long distance company of your choice . they can also remove any disputed charges from the slamming carrier . once you have been switched back , check into whether or not your local phone company can put a freeze on your local or long distance account to help prevent future slamming .
most people don ' t know that their telephone bill can sometimes be used like a credit card - with third party companies placing charges for unrelated services or merchandise on the phone bill . this practice is known as
cramming .
if someone sends you a letter or postcard
verifying
that you have switched services , notify them that you did not authorize the change , then call your local telephone company to confirm that you are still with your preferred carrier .
every month , thousands of people are finding out that their telephone supplier has been switched without their knowledge or consent . watchdog ofcom is finally baring its teeth - but is it a case of too little , too late ? miles brignall reports
be sure to include a copy of the bill you are complaining about and note the name of the slamming carrier as well as the specific charges that you object to . it is also important to provide the name of your original carrier .
most readers would be amazed to know there is nothing to stop a telephone company armed with your basic details ( phone number , address and in some cases your date of birth ) from signing you up , whether you agree to it not .
since the 1980s , telephone companies have competed fiercely for consumer dollars . they have waged advertising battles on tv , promised special low rates and high - quality service , offered incentives such as frequent flyer miles , and engaged in massive telemarketing campaigns .
contact your authorized telephone company to let them know about the slam . ask them to help you reinstate the same calling plan you had before the slam occurred , and tell them to remove any
change of carrier
charges from your bill .
bowron , eljay b . & united states . general accounting office . ( 1998 ) . telecommunications telephone slamming and its harmful effects : statement of eljay b . bowron , assistant comptroller general for special investigations , office of special investigations , before the permanent subcommittee on investigations , committee on governmental affairs , u . s . senate . washington , d . c . ( 441 g st . , nw , rm . lm , washington 20548 ) : u . s . general accounting office , urltoken
bowron , eljay b . and united states . general accounting office . telecommunications [ microform ] : telephone slamming and its harmful effects : statement of eljay b . bowron , assistant comptroller general for special investigations , office of special investigations , before the permanent subcommittee on investigations , committee on governmental affairs , u . s . senate u . s . general accounting office washington , d . c . ( 441 g st . , nw , rm . lm , washington 20548 ) 1998 < urltoken >
bowron , eljay b . & united states . general accounting office . 1998 , telecommunications [ microform ] : telephone slamming and its harmful effects : statement of eljay b . bowron , assistant comptroller general for special investigations , office of special investigations , before the permanent subcommittee on investigations , committee on governmental affairs , u . s . senate u . s . general accounting office washington , d . c . ( 441 g st . , nw , rm . lm , washington 20548 ) < urltoken >
{ { citation | title = telecommunications [ microform ] : telephone slamming and its harmful effects : statement of eljay b . bowron , assistant comptroller general for special investigations , office of special investigations , before the permanent subcommittee on investigations , committee on governmental affairs , u . s . senate | author1 = bowron , eljay b . , 1951 - | author2 = united states . general accounting office | year = 1998 | publisher = u . s . general accounting office | language = english } }
be wary of calls offering to reduce your rates for telephone service or asserting that they are part of , related to , or working with your current provider . make sure you confirm who the caller represents , and what they are asking you to agree to .
how would you feel if you came home one day to find two letters ? the first thanks you for choosing a telephone company that you had never heard of , and a second is from your existing provider , saying it ' s sorry to be losing you .
if you receive an unsolicited call about changing local or long distance telephone service , state clearly that you do not want a new carrier , ask to be put on the calling company’s “do not call” list , and ask that it strike your name from its database .
you remember slamming ? that’s the practice of switching a landline subscriber’s phone service without permission . while this carrier thievery still goes on , there are various rules and laws that protect all of us against unauthorized changes to a phone plan , and for fining misbehaving players .
the commission has undertaken a number of initiatives to make it quicker and easier for consumers to file slamming and other telephone - related fraud complaints . starting in january 1999 , consumers will be able to file complaints electronically . later that year , the fcc will permit consumers to file complaints over the phone , including calls placed to the fcc ' s toll - free number . also in 1999 , the fcc will establish an electronic interface with carriers to improve industry response time to complaints , as well a as speed fcc resolution of complaints .
if you live in alaska , arizona , delaware , florida , georgia , hawaii , illinois , missouri , new mexico , pennsylvania , rhode island , tennessee , virginia , west virginia , wisconsin or the virgin islands , you can file a slamming complaint with the fcc .
well , you may not remember that . chances are you were born into a cordless and mobile phone generation and will never know the shame of having your parents hover over every phone call or the glory of slamming down the phone in annoyance instead of quietly pressing ‘end’ .
last september , willoughby farr , of west palm beach , fl , received a 21 - year federal prison sentence for cramming . from april 2003 to december 2005 , while farr was incarcerated in the west palm beach county jail he used three west palm beach companies - - nationwide connections inc . , access one communications inc . , and connect one communications inc . - - to defraud telephone customers of approximately $ 35 million in collect calls . because the charges typically appeared on the last page of consumers’ telephone bills , people automatically paid the charges .
slamming is illegal . minnesota statutes § 325f . 693 states that it is illegal to request a change of a consumer’s local or long distance carrier without the customer’s verified consent . the new local or long distance company bears the burden of showing that the customer authorized the switch .
last year the f . c . c . more than doubled the penalty , raising it to $ 40 , 000 for each violation from $ 15 , 000 , but politicians still pressed for a highly visible move against the practice . the senate subcommittee on investigations is to open hearings tomorrow on the government ' s response to telephone slamming . ' ' at the f . c . c . , consumers come first , ' ' william e . kennard , the new chairman , said in a statement . ' ' we will not tolerate slammers . ' '
industry giant verisign was taken to court and investigated by the ftc over allegations of domain slamming notices sent in the mail . [ 6 ] [ 7 ] while it was determined that verisign did not break the law , [ 7 ] verisign agreed not to send out notices similar to the ones previously used , and it had compensate those tricked by the notices . verisign was also sued in class - action lawsuits for domain slamming but settled out of court . [ 2 ] [ 7 ] other registrars have also been accused of domain slamming , such as brandon gray internet services ' domain registry of america ( droa ) , which has a reputation for consistently using slamming techniques . [ 8 ] brandon gray internet services was given an icann breach of notice of its raa for a failure to disclose information relating to the transfer of a domain name in 2013 . [ 9 ] in july of 2014 , droa was suspended by icann due to violations of the 2013 raa . [ 10 ] . if its compliance issues and the compliance issues of its resellers are not fixed , the registrar may lose its accreditation . [ 10 ]
telecoms regulator ofcom is coming under pressure to take action against mobile phone companies that , it is claimed , are
actively colluding in slamming
- that is , signing up customers , without their consent or knowledge , to a new contract that can last up to two years .
a spokesman for ofcom said it was talking to the mobile industry and
watching the problem closely
. this week it censured the post office for
slamming
landline customers ; people who contacted the post office solely for information about its phone services were switched over as new customers .
in addition , the commission unveiled a series of new initiatives to make it quicker and easier for consumers to file slamming complaints and to speed their resolution . the fcc is initiating a web site for consumers to file complaints electronically , and eventually will permit consumers to file complaints over the phone .
marcos daniel jiménez , united states attorney for the southern district of florida ; eileen j . oconnor , assistant attorney general for the department of justice tax division ; michael clemens , special agent in charge , federal bureau of investigation ; and brian j . wimpling , special agent in charge of the internal revenue service , criminal investigations , announced today that defendant , arne soreide , former chief executive officer of accutel communications inc . ( accutel ) , was convicted by a jury on july 6 , 2004 of all sixty - eight ( 68 ) counts of an indictment in a case tried before united states district court judge james cohn in ft . lauderdale , florida . the indictment charged soreide with conspiring to defraud long distance telephone customers and suppliers of telecommunication services by slamming and cramming telephone customers long distance telephone service and defrauding the suppliers , twenty - six ( 26 ) counts of mail and wire fraud , thirty - nine ( 39 ) counts of money laundering , and two ( 2 ) counts of filing false tax returns . in addition , the jury , on july 7 , 2004 , determined that soreide should forfeit $ 7 . 5 million in criminal proceeds , along with his waterfront residence in boca raton , florida .
yes . telephone carriers must comply with federal requirements for obtaining consent , and those requirements are incorporated into minnesota law . see minn . stat . § 325f . 693 , subd . 2 ( c ) ( 2 ) ; 47 code of federal regulations ( c . f . r . ) § 64 . 1120 . telephone carriers can demonstrate consent to a change in carrier by obtaining your written or electronic authorization or by having a third - party verification system validate your oral authorization . written or electronic consent can be hidden in fine print on “free” gift offers or other communications from telephone companies , which is why it is very important to carefully read solicitations before responding . third - party verification often takes place immediately following a sales call , when consumers are transferred to another individual or a computer system in order to complete the verification . carriers must retain all recordings or written records regarding verification of a carrier change for at least two years .
cramming charges can be almost anything , but usually involve some type of telecommunications - related service . these services may include , but are not limited to , non - regulated services such as voice mail , personal 800 numbers , paging service and pay - per - use (
900
) calls . services such as these are separate and distinct from your regulated local and long distance telephone service . cramming may also include regulated local telephone service features such as call waiting or caller i . d . , which are offered by your local phone company , but that you did not authorize or were misled about their actual cost .
there are two similar - sounding phone scams that work in similar ways . “cramming” can also happen to mobile users , and is when a company adds charges for things like horoscopes by text or call - in services to your bill without you noticing . “slamming” is when a customer’s long distance provider is changed without their permission .
a regional toll call requires that the user to dial
1
plus an area code before dialing the 7 - digit telephone number . any call made to a destination outside the local calling area but within the lata is considered a regional toll call . a local telephone service provider typically provides and bills for regional toll calls . it is possible however , in states where the regional toll market has been opened up to competition , another carrier may be chosen to provide this service ; this is known in the industry as
intralata presubscription .
the chosen regional toll provider can be determined by dialing 1 - ( area code ) - 700 - 4141 .
his phone provider , at & t , explained that if a company engages in either slamming or cramming , they’ll suspend the company’s ability to bill you directly as a third party . yet this same company paid a hefty fcc penalty a few years ago for the practice , meaning that they’ve probably been at this for a while .
when a call is placed to another state , it is considered an interstate long distance call . interstate long distance calls also requires the user to dial
1
plus an area code before dialing the 7 - digit telephone number . the current interstate long distance provider can be determined by dialing 1 - 700 - 555 - 4141 .
the introduction of slamming came about because the regulatory authorities were keen to remove barriers that stopped consumers from legitimately switching suppliers . consumers are given a minimum cooling - off period of 10 working days in which to halt a switch they knew nothing about , but until now ofcom has had no power to combat companies indulging in underhand tactics .
retired deputy head teacher chris widdows is among those on the receiving end of its recent poor service . he and his wife fiona face a telephone bill of £800 after orange staff mistakenly put them on to the wrong internet dial - up tariff - and , in keeping with other customers , they say their complaints have not been taken seriously .
be wary of sales pitches . telemarketers may tempt you to sign up for a contest promising big prizes . your signature may be represented as an agreement to switch telephone carriers . slammers also may promise children , housekeepers and other persons who answer your phone lower rates and better service if they switch . sometimes service is changed without any customer contact .
we haven ' t published the numbers and companies mis - selling and indulging in slamming for the simple reason that the numbers have been difficult to verify . we recently investigated a sample of complaints made by bt and found that around 53 % of them actually were the result of these practices - the others fell into different areas ,
says an ofcom spokesman .
domain slammers may get contact information including phone numbers , email addresses , and postal addresses by using public data such as the whois data base . [ 2 ] icann recently released a study on whois misuse ; although it does not specifically address slamming , it does look at the misuse of email addresses , postal addresses , and phone numbers found through the whois data base . [ 5 ]
in may 2010 , silv communications , a los angeles based interexchange carrier that routes and processes internet telephone services for small businesses , was fined $ 1 . 4 million for deceptive practices . according to the complaints submitted to the fcc , silv telemarketers , who claimed to represent at & t , offered respondents a deal they couldn’t refuse - - they only had to switch to another long - distance provider .
you might remember slamming , or switching someone’s long - distance carrier without their knowledge or permission , as a crime of the years just after phone deregulation , when the idea that one could switch long - distance carriers was novel . it’s a scam that still happens to people with landlines , though , and you should know how to prevent it , and what you should warn landline - having friends and relatives not to do .
the federal trade commission ( ftc ) is charged with investigating fraud and deceptive marketing used to take advantage of consumers . [ 13 ] therefore , domain slamming cases have been addressed by the ftc and u . s . court system . [ 14 ] in the cases mentioned above , both verisign and droa were ordered to stop sending fake renewal notices . [ 14 ] additionally , droa was ordered to provide
monetary redress .
[ 14 ]
a 24 - hour grocery store with only one phone line was put on a plan promoted as an “unlimited toll call” package that included caller id and voice mail . unfortunately , the grocer did not have a caller id - capable phone ( and didn’t order the package ) , nor did the grocer know what a “toll call” meant . the store only needed “basic” pots ( i . e . , plain old telephone service ) and was overcharged $ 52 a month .