cogniview is an international computer software company , focusing mainly on data conversion applications for the pc .

the company has released several free open source software products related to pdf , data conversion , and content licensing .

cogniview 's flagship product is pdf2xl , an application for converting tabular data from pdf files into excel .

cogniview sells its products through distributors and online worldwide , in more than 70 countries .

cogniview

cogniview llc hereby authorizes you to copy documents published by cogniview on the public portions of this world wide web site for non - commercial use within your organization only . some contents of this web site , for example , the code that can be downloaded as an evaluation versions may contain cogniview proprietary and confidential information , for use only by cogniview licensed customers , and may not be accessed , used , or copied except by authorized users who have permission to do so by cogniview .
“software” means cogniview’s software perpetually licensed hereunder , subject to the terms and conditions set - forth .
please make your check payable to cogniview llc in u . s . currency and mail it to :
at cogniview we’ve spent more than 10 years providing data conversion solutions for some of the world’s leading companies .
cogniview shall at all times own and continue to own all intellectual property rights in and to the software . except as expressly stated herein , cogniview does not grant you any express or implied right under any intellectual property rights .
please contact us directly for detailed instructions at + 1 - 855 - 552 - 6464 or e - mail cogniview sales .
no matter how simple or complex , or how large or small your conversion needs are , cogniview’s pdf2xl will get the job done .
note that x64 operating systems are fully supported , but printing into pdf2xl enterprise ' s cogniview printer in ia64 ( itanium ) is not .
no matter how simple or complex , or how large or small your conversion needs are , cogniview’s pdf2xl enterprise will get the job done .
cogniview claims customers from over 90 countries around the world , including 20 of the global fortune 100 companies , governments and not - for - profit organizations .
spending lots of time extracting data from pdf files is just part of the job… right ? not any more , with cogniview’s new pdf to excel conversion software .
cogniview accepts purchase orders with prior approval . please contact us before you send a purchase order to see if you qualify . fax your purchase order to + 1 - 404 - 393 - 9387 or e - mail them to cogniview sales . please provide the following information on a purchase order form or your company letterhead :
in the future the company plans to add support for csv ( comma separated values files ) so the exported data can be converted to database applications such as ms access and others . cogniview is introducing the new cogniview data integrator in english , and is planning to introduce it in other major languages later this year , 2006 .
why free software comes at a huge cost : free vs . fee - based pdf to excel converters - cogniview blog - shareware vs . freeware vs . subscription programs
nothing contained herein shall be construed as conferring by implication , estoppel or otherwise , any license or right under any patent or trademark of cogniview or any third party . except as expressly provided above nothing contained herein shall be construed as conferring any license or right under any cogniview copyright . note that any product , process , or technology referred to in this web site or in any document referenced herein may be the subject of other intellectual property rights reserved by cogniview and may not be licensed hereunder .
ofir sahar is the chief digital strategist of data delivery company cogniview , which converts pdf files to excel . he collects productivity quotes , or rather quips , from show - biz personalities :
for software subscribers only : subject to this agreement , cogniview grants you a non - exclusive , non - sublicensable , personal and non - transferable right and license to install and use the software .
as a microsoft ‘silver certified partner’ and an adobe ‘development partner’ , cogniview brings you proven field - tested products . thousands of companies use our pdf to excel converters to convert countless of documents every day .
cogniview accepts checks drawn from u . s . , canadian and european banks only . the checks must be micr encoded . please provide the following information , so we can match it to your check :
i also learned ( from the people that called to chastise us ) that the voter - roles that were provided to the mdc by zimbabwean officials were in pdf format and had a link to cogniview’s website .
eudi is being pitched at what cogniview officials call
a critical gap in the information needs of professionals in organizations ,
namely
if users can print the data , they can extract the data .
you may not assign or transfer the license to use the software and any related material provided to you by cogniview ( including all rights and obligations under this agreement ) without the prior written consent of cogniview . any waivers or amendments to this agreement shall be effective only if made in writing signed by you and a representative of cogniview that is authorized to bind cogniview . this agreement shall be deemed to have been made in , and shall be construed pursuant to the laws of the state of israel , without regard to conflicts of laws provisions thereof and without giving effect to the united nations convention on contracts for the international sale of goods . the sole jurisdiction and venue for any dispute regarding the terms of this agreement or any action relating to the subject matter hereof shall be the courts of the state of georgia usa . you and cogniview agree that this agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements and communications relating to the subject matter of this agreement .
a single user license runs $ 145 , and for a limited time the launch price is $ 119 u . s . a fully functional trial evaluation copy is available on cogniview ' s web site – urltoken .
we at cogniview have always used customer feedback as a means of driving continuous improvement . as part of our relationship with microsoft , microsoft conducted a customer satisfaction survey during the last quarter of 2006 and here are the results :
– pdf2xl enterprise adds our cogniview virtual printer to your computer so you can send anything that you can print directly into pdf2xl enterprise for processing – images , web sites , proprietary software , third - party software and more .
here is the unbelievable story … last thursday ( 03 / 28 / 2008 ) a newspaper called “zimbabwe online” published an article accusing my company ( cogniview ) of helping robert mugabe , the infamous zimbabwean president , rig the zimbabwean elections .
in order to use the software you may need to pre - install third party components . such third party components are not provided by cogniview , and the use of these requires that you acquire a license for their use from the respective third parties . the use of third party components may require payment of additional license fees . you agree to abide by the terms regarding the usage of any third party components . cogniview does not support any third party components beyond ensuring that the interface between such components and the software is functional . under no circumstances shall cogniview be liable to any failure to use the software due to your omission to elect from the downloading panel the option suitable to the specifications of the third party components pre - installed on your system .
we , at cogniview , thank you for your confidence in our software product . we are delighted to provide you with a copy of our software product , subject to the terms and conditions set forth hereunder , that we believe you will find reasonable and necessary .
purchasing cogniview products is risk free because every copy comes with a 30 - day money back guarantee . if , for any reason , you decide to return pdf2xl just write us an email within 30 days and we will refund your money , no questions asked .
cogniview is a leading provider of data conversion software , enabling organizational data to be used and reused in as many computerized environments as required . we believe that your data is a priceless resource and that you should not compromise the level of your professional work due to format conversion and translation difficulties .
cogniview ltd , a vendor of business data conversion products , has announced the release of eudi ( end user data integration ) , a software product designed to give information workers
easy access and retrieval to the data they need from the enterprise application to their desktop environment ,
according to company officials .
cogniview labs is very much like google labs , but instead of googlers , we have cogniviewers roaming about . all the projects here are free to download and use and some are even open source projects . we would be in your debt , if you could try them out and tell us what you think .
too often companies are stricken by the tremendous gap between the data needs and the data supply , even at the most sophisticated organizations . the data resides in the organization databases , reports or application screens , but is inaccessible to the users ,
said yinon feldheim , ceo of tel aviv - based cogniview .
every respectable party ( un , us , european ) that will want to investigate this matter will get cogniview’s full cooperation . we will give them unlimited access to our legal and financial records . we will also allow them to interview any employee in the company . heck , they can strap us all to lie - detectors – we have nothing to hide .
“we purchased the cogniview pdf2xl program a few weeks ago and are very pleased with the software . this enables us to acquire numerous bank statements from our bank each morning which are pdf files and download them to excel for accounting . without this program , we would not be able to list our daily checks for review which number about 1500 per month . ”
better yet , you might give cogniview’s cc pdf converter a spin . it’s a free ( open source ) application that enables you to create pdf documents from almost any application , working as a virtual printer like the two applications just mentioned . but here’s one big difference — cc pdf converter also allows you to easily embed a creative commons license in your pdf file .
for even more free pdf tools — mostly for windows , but some mac , linux , cross - system or web - based — see also cogniview’s mega - list : pdf editing & creation : 50 + open source / free alternatives to adobe acrobat . what it lacks in detailed description , it makes up for in the sheer number of pdf tools to explore !
windows 10 ( all ) servers : windows® 2000 pro / server sp4 , windows® server 2003 ( all ) , windows® server 2008 ( all ) , windows® server 2008 r2 , windows server 2012 ( terminal server and citrix xenapp / access essentials configurations supported ) note that x64 operating systems are fully supported , but printing into pdf2xl enterprise’s cogniview printer in ia64 ( itanium ) is not .
about a year ago we developed an open - source pdf converter called cc pdf converter . this converter ( which is available for download for anyone that has an internet connection ) allows one to convert anything printable into pdf . it also allows adding a creative commons license as the last page of the document . and at the very end of this page there is a link to cogniview’s website .
you deserve a great software product and excellent support . at cogniview , we produce the first and deliver the second . over the years we’ve found that making sure you get the best results from our products is the best way to make you ( and us ) happy . if you have a problem or a question don’t hesitate to contact us . we provide two levels of support : free technical support and paid technical support
a day later , an email from the site zimonline alerted me that there was an article on the site that concerned cogniview . the article was even funnier than the email . at this point my respect for the zimbabwean scam - artists was at an all - time high . not only did they send me a well crafted email , they went as far as to setting up a mock newspaper and publishing an article there .
eudi is a fully - functional software windows - based program for desktop users allowing users to print the data they see on the screen by selecting the eudi virtual printer from the printer - list . the data is then captured by cogniview ' s eudi and converted to desktop analysis software . this , company officials explain ,
gives users the ability to extract and pull data from any report , spreadsheet , invoice , and other data based programs that have printable data forms .
for evaluation software subscribers only : subject to this agreement , cogniview grants you a time - limited , non - exclusive , non - sublicensable , personal and non - transferable right and license to install and use the evaluation software for the sole purpose of evaluating and examining the software . this license shall expire and be deemed terminated , null and void immediately upon the lapse of the evaluation term . the functionality of the evaluation software is limited . accordingly , you are not permitted to utilize the software for purposes other than the testing and evaluation thereof .
html public
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urltoken
link to full story the article continues to claim that my company has secret ties to the israeli mossad , and that the accusations came directly from the general secretary of the mdc , zimbabwe’s largest opposition party .
before i go on with the details of the story , here’s my official response … this story is not true . in fact it could have only been more fictional if we were accused of using alien technology . here are some more facts :
we have no ties with robert mugabeâ€™s party . we have never met or dealt in any way with him or any of his people .
on wednesday , a day before the article was published , i received an email from a yahoo email address , inquiring whether my company was helping robert mugabe win the upcoming zimbabwe elections . the email was so funny , i assumed it was spam and deleted it ( not before being very impressed with how well it was tailored for my company ) .
i was contacted by a gentleman called phil matibe , a human rights activist from zimbabwe currently living in the us , who wanted to get to the bottom of this story ( i will be speaking with mr . matibe later today ) .
and then additional articles began to appear . apparently we got 3 million dollars for helping mugabe .
my guess is that the people at the mdc wanted to get the voter data in a format they could easily handle ( like excel ) and instead got it in a pdf file ( that was produced by our converter ) . they got ( justifiably ) angry and concocted a story about the israeli mossad and my company ( this part isn’t justifiable ) .
but i’m hoping it won’t come to this . this story has the potential to damage my company’s reputation as well as to seriously damage the credibility of the mdc officials who spread this lie .
one last thing : if anyone from the mdc is reading this , please check your facts and denounce these lies . they bring you no honor .
– by re - applying a single “page structure” , pdf2xl allows you to convert pdf files of any size .
– pdf2xl allows you to convert multiple pages and multiple documents at a speed of up to 500 pages per minute , which means that even the longest files and batch directories will be converted in minutes .
– documents with different tables on different pages , documents with several tables on a single page , rotated pages , pdfs with tiny or unreadable fonts , pdf documents with a combination of fields and tables , and dozens other types of pdfs .
– the pdf2xl user interface ( ui ) is available in spanish , portuguese , italian , german , french and dutch , making it easy for you to use pdf2xl in your native language .
– aside from excel , pdf2xl will extract the data to a csv file ( comma separated values ) so that it can be uploaded into other applications . you can also export data directly into microsoft word , copy it to the clipboard , and to other formats .
– for example , pdf2xl allows you to use “layouts” you created for one pdf document to instantly convert other ( similar ) documents . pdf2xl also allows you to work efficiently by using over 20 “little” productivity features .
now we’ve leveraged that knowledge into pdf2xl – an affordable , reliable , highly intuitive product that lets you enjoy the same speed and efficiency benefits the “big guys” enjoy while converting pdf data to excel .
test the product before you buy . download the free evaluation version . use it to extract the data from your document . and…
30 days money - back guarantee . if for any reason you want to return the product , we will refund your money , no questions asked .
use pdf2xl to view your pdf document . select the data you want to convert on one page , and pdf2xl automatically gives you a preview of your selected data in excel .
click on the convert button and the selected data pastes instantly into your excel ( xls ) or word ( doc ) file .
this super - fast pdf to excel conversion process along with the simple pdf2xl installation allows you to install , set up , and convert your first pdf file in less than 5 minutes .
you will , of course , be able to handle smaller documents , even one - pagers .
spending only one minute on the pdf2xl video product tour will ensure that you get the most out of pdf2xl .
download the evaluation version . install it and test pdf2xl in your environment , on your pdf files .
microsoft excel / word 97 or newer * ( required for microsoft office integrated features such as conversion to excel ) .
* if microsoft excel / word or office is not installed , the supported conversion formats will be clipboard , csv and opendocument spreadsheet .
“microsoft silver certified partners have proven their expertise in specific technology areas , placing them among the top 5 percent of microsoft partners worldwide . they have the knowledge , skills , and commitment to help implement technology solutions that match your exact business needs . ”
“awesome product ! we sell thousands of products with constant price changes . in the past , we’ve had to copy and paste page after page of price lists . now we can do an entire supplier’s list in minutes .
“i’ve tested pdf2xl and it is an order of magnitude more capable than all competing products advertised on the internet . i look forward to using it as soon as possible”
“thank you for your help and very prompt response to my question . the pdf documents , which are state and federal government documents that average 50 to 60 pages in length , are nothing but 1 huge table so it is perfect that your program can convert all pages at once in less than 1 minute . being able to convert the documents so perfectly and so quickly will probably save me an average of 20 hours per document to do what i need to do . and if you consider that i will be working with at least 2 such documents per state that is an awful lot of time . talk about increasing production and not having to worry about data entry or copying errors . i evaluated 5 programs in my search for a solution . one simply didn’t work at all ; 2 programs churned out garbage ; the fourth created a spreadsheet but it would have taken hours to get it to a truly usable state . your program not only produces a spreadsheet that is immediately usable , the addition of the pre - conversion editing capabilities guarantees a perfect result without having to make changes after the fact .
in addition your customer support is excellent . responses are prompt , courteous , and very thorough .
i am a business consultant and will recommend your product to any clients who might need these capabilities . ”
“i’d like to say that your software is great . your software is the only product i found that enables me to get data out of my accounting software . in fact , you may want to contact my accounting software company and let them know of your product”
“i have used the software for a couple of days and it is a tremendous timesaver for the project i have been working on . ”
“genius ! your guys are geniuses ! i have spent many hundreds of dollars and as many hours trying to do what your software does so easily . i even purchased a full version of adobe acrobat to try to do this but it won’t . we have a complicated , multi table , 650 page pdf price file that is sent out by one of our vendors . this lets us convert to an xls format where we can import it into our order management software . the best $ 100 . 00 i have ever spent . great work ! ”
easily convert pdf files to excel ( xls / xlsx ) , csv and more .
your download of pdf2xl should automatically start within seconds . if it doesn’t , click here to restart the download .
before you start using the software , we recommend that you watch our 2 : 23 minute introduction video .
pdf2xl enterprise is our premium edition that allows you to convert almost anything to excel so you can continue working and not worry about endless hours of manual retyping . pdf2xl enterprise has all the best features from our basic and ocr editions , so you can the best of the best like :
– pdf2xl enterprise supports scanned and image based pdf files and gives you a simple to use interface to control ocr corrections when necessary . sometimes even a computer needs to make sure the letter ‘o’ is not the number zero
– with our built - in ocr technology and error correction control , pdf2xl enterprise also supports full conversion for standard image files so you can convert your existing image library .
– pdf2xl enterprise allows you to streamline your workflow and scan your documents ( faxes , printed reports , letters and much more ) directly into the software for quick conversion so you don’t need to worry about handling more than one scanner software .
– english , spanish , chinese , german , french , italian , portuguese and more – pdf2xl ocr includes over 30 ocr dictionaries to ensure that scanned text is converted accurately in your local language .
– pdf2xl enterprise user interface ( ui ) is available in spanish , portuguese , italian , german , french and dutch , making it easy for you to use pdf2xl enterprise in your native language .
now we’ve leveraged that knowledge into pdf2xl enterprise– an affordable , reliable , highly intuitive product that lets you enjoy the same speed and efficiency benefits the “big guys” enjoy while converting pdf data to excel .
to provide you the best ocr results in the market , we have partnered with a globally leading ocr solutions company iris which enables you to use pdf2xl to convert scanned pdf files to multiple languages , without any extra effort .
download a free evaluation copy of pdf2xl enterprise , and use it on your reports and documents .
ask us anything you want about pdf2xl enterprise , contact our support team at support @ urltoken and ask any question .
when you know that you can get the data you need by using pdf2xl enterprise , take full advantage of the money back guarantee and get your copy of pdf2xl enterprise .
* if microsoft excel / word or office is not installed , the supported conversion formats will be clipboard , csv and opendocument spreadsheet . no pdf display application ( like adobe reader ) is required for pdf2xl .
note : we provide free full support regarding any issue for 90 days after your initial purchase .
our software assurance and premium support package , available for purchase with any edition of pdf2xl , keeps you covered on all fronts . software assurance and premium support includes the following :
if you would like to purchase the software assurance and premium support package please mail us at : support @ urltoken . this package can also be added automatically to any pdf2xl purchase .
for inquiries related to this message please contact support . for sales inquiries , please visit urltoken
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extract data from your scanned pdf files as well as from your native pdfs .
get the tech you need to realize your mission ! techsoup offers many donated and discounted products for nonprofit museums and history organizations , such as historical sites and societies , of every type .
here ' s our guide to what ' s most popular with our over 8 , 000 museum techsoup members . plus we ' ve got some tips on some less well - known programs that are useful for museums .
for developing compelling exhibits and educational web content . creative cloud is a deeply discounted suite that includes almost everything that adobe makes : creative design desktop applications , mobile apps , and services for designing anything visual . it ' s got the latest professional versions of industry standard applications like adobe photoshop , illustrator , indesign , and premiere pro .
offers other professional design tools often requested by museums and historical sites . you can use autodesk software to design buildings or additions , interiors , exhibits , and entertainment content . of the five autodesk donated design suites , three are museum favorites :
for back office networking , office productivity , communications , and managing data . that ' s why microsoft products are among the top products requested by museums at techsoup . we offer the latest versions of windows , office , server products , and nearly everything else that microsoft makes .
your donors and members trust that you will keep their information safe . defend that data from viruses , spyware , and hackers by using the right security tools . the
at techsoup offers antivirus and internet security for your local area network , mac and windows computers , and mobile devices .
is museums ' favorite application for protecting devices on their networks . it was our most requested product by all techsoup members last year .
intuit ' s quickbooks is industry - leading accounting software . it lets you organize your finances all in one place and complete frequent tasks in fewer steps . it ' s easy to use for non - bookkeepers , with features like easy importing of data from spreadsheets . it ' s also powerful for keeping track of invoices , revenues , and expenses and reporting on them to your various constituents .
of course , nonprofits also need hardware to run their software on , which is why techsoup ' s hardware donations are so in demand . techsoup ' s
offer both new and factory - refurbished commercial - grade laptop and desktop computers to our members . our
laptop and desktop computers provide high - quality it equipment at less than half the price of equivalent new equipment .
online file - sharing and content management service . all these and many more things are included in the special subscription offer ,
here are some less well - known programs that our museum members also like .
offers a way for small museums to have a low - cost and easy online store for their products and souvenirs .
lets you create interactive audio tours of exhibits that visitors access with their mobile phones .
is a web - based platform for creating and managing a website optimized for smartphones .
is a mobile marketing service that enables museums to develop and engage with their communities and collect mobile donations via mobile devices . the suite plan includes services for mobile web donations , text donations billed to a credit card , and mobile alerts .
to see all the donation programs your organization may be eligible for . sign up for
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we are in need of a basic ( small ) museum software management program that allows for input and storage ( including cloud type storage ) for the organizations historic collections . we are interested in an accessioning template with images . in the future there may be some interest in digitization or on line exhibits .
this work is published under a creative commons attribution - noncommercial - noderivs 4 . 0 international license .
the u . s . bureau of labor statistics reports that overall national productivity dropped to 105 . 57 index points for the first quarter of 2015 . that’s a decrease of over one full point from the last quarter of 2014 .
technology and science can only do so much to improve productivity ; most of it depends on the people who drive the work in the first place . it’s comforting to remember that even before cat videos , twitter , candy crush , and other mindless distractions , people still needed motivation . i’m sure that even thomas jefferson had his days !
sometimes , all you need is the right words to get you fired up again . so in an effort to combat those frightening numbers from the labor bureau , here is some sage counsel from some of the best minds of ancient history , entertainment , and business to motivate us all to work smarter .
harold bloom is sterling professor emeritus at yale university . he has compiled a brief list of what he calls “thought productivity nuggets” from ancient history :
1 . “think not long , but do ; do not long , but think . ” - - confucius
the chinese philosopher is reputed to have taken hold of china’s vast and corrupt imperial bureaucracy and turned it into a productive civil government that inspired nations like japan and korea to emulate his reforms .
2 . “there is nothing wrong with complaining about work ; but do the work first , and then the complaints will be all the more worthy to be heeded . ” - - socrates
called “the athenian gadfly” by his contemporaries in ancient greece , socrates was a notorious sluggard who refused to serve in any government capacity or work at anything steady . he asked all the wrong questions , which eventually got him sentenced to death by the exasperated citizens of athens . but after his death , many of the practices he had questioned in government and transport were finally eliminated and more productive policies were implemented . go figure .
3 . “never hitch a pig to a plow or expect an ox to provide bacon . ” - - virgil
the ancient roman poet virgil wrote extensively about agriculture . it is said that his own estates were so well - run that he eventually gathered more wealth than the roman emperors he often wrote complimentary poems about ( he was a notable brown - noser , too ! ) .
4 . “you may catch more flies with honey than vinegar , but you’ll get them to work harder if you use a flyswatter . ” - - jerry lewis
when the frenetic comic began writing and directing his own movies in the early 1960s , he hired only the best to turn his comedic vision into reality . it soon became well known all over hollywood that he consistently demanded only the very best work from his staff - - a mediocre performance was automatic grounds for dismissal . whether you love him or loathe him , there’s no denying his movies are technically way ahead of their time .
before he became han solo , ford worked as a carpenter . and like any good carpenter - turned - movie - star , he always carefully planned out his performance before going in front of the camera - - so he’d never have to recut .
the british actress is affectionately known on the sets where she works as a thoroughbred when it comes to performance . she never lets up until she feels she has gotten the scene just right , no matter how long it takes . this attitude has made her one of the most award - winning actresses in british history .
silky sinha is a contact center marketer . she makes a hobby of collecting the pithy remarks of successful business leaders :
7 . “the longer the meeting , the less is accomplished . ” - - tim cook
cook is the ceo of apple . he never stays in a staff meeting longer than 10 minutes , and if the meeting runs longer than 20 minutes after he’s gone he asks for a memo justifying the time spent around a conference table .
8 . “i use my brain as a playground , not as a calendar . ” - - donald trump
the donald is famous among his business associates for his creative energy when it comes to productive solutions . he hires ( and fires ) secretaries to keep track of his time commitments so he can dream up the unusual strategies that have kept him one step ahead of the real estate game .
crm , contact center and astroichthiology , radio kcrm 98 . 6 on fridays and first coffee ' s album of the week recommendation pictured below :
focusing specifically on small and midsize enterprises ( smes ) , sap ag has announced that it will introduce new e - commerce and web - based capabilities to sap business one . the new functions will enable companies to
set up online stores easily and to deploy customer relationship management ( crm ) software quickly and simply via the internet ,
according to sap officials .
addressing increasing demand among smes to make e - commerce and crm core parts of their businesses , sap officials describe the new features as a way to provide a unified view of information across sales , financials , manufacturing , reporting and customer - facing activities in a single software product .
sap is acquiring the new e - commerce and crm capabilities through its recent acquisition of praxis software solutions , a privately - held software company and long - term sap business one partner based in minneapolis . the purchase gives sap the acquired technology and praxis employees to throw at the sap business one operations .
having outplayed italy , clearly the best team in the knockout phase of the tournament , for the past hour , les bleus found themselves in the precarious position of being in danger of winning . so in the fine french tradition of le grand gesture , the only activity france has always excelled in , team captain and undisputed leader zinedine zidane pulls the stupidest move in world cup history , head - butting italian player marco materazzi , getting red - carded and sent off to end a brilliant career in disgrace .
( for our american readers , this is the soccer equivalent of bill buckner ' s misplay in the 1986 world series against the mets . just as no baseball fan can hear the name of the quite good player bill buckner without thinking of that one play , now zidane ' s name will forever be associated with the single most classless , idiotic , destructive finale to the career of any world - class soccer player . fairly or - - most likely - - not , buckner was blamed for the sox not winning the series that year , much more fairly will zidane be blamed for france losing this world cup . )
okay , materazzi and zidane had been jostling and jawing with each other ( which language , one wonders idly ) a bit , but earth to zidane : this is the world cup final . someone calls your mother the easiest mark in tijuana you smile and say nothing and be sure to shake his hand after you win . burning coals on his head and all that .
but no . zidane ' s always had an , ah , anger management issue , and it became unmanaged at the worst possible time . he lost his head , last seen being rammed into materazzi ' s midsection , he ' s properly red - carded , and you could see the wind completely go out of the french sails , all momentum lost .
even the penalty kicks , usually where the azzuri lose important matches , were a formality at that point . when zidane , france ' s most trusted shot for penalty kicks , trudged off the field , quietly dropping the captain ' s armband on the ground on his way to the locker room , he had let down his team in the worst possible way , italy had won , and everyone in the stadium knew it .
( p . s . spare a thought for roger federer , first for such a rare tennis talent to come along during the sport ' s decline , and then to win wimbledon to the most perfunctory applause first coffee ' s ever heard at the all england club - - the brash punk version of john mcenroe got a warmer hand than this - - on a day when the sporting world ' s attention was riveted on the world cup . )
satuit technologies , inc . , a vendor of customer relationship management ( crm ) products for investment users , is announcing that sands capital management , llc has selected satuitcrm on - demand for its marketing , sales and client services team .
sands capital management officials said they wanted a crm system
way beyond contact management .
dana mcnamara , director of client services for sands capital management said key selection criteria leading to satuit included
an on - demand option , their simple and easy to understand interface and architecture , their ability to easily and cleanly integrate our existing data and systems and the ability to connect anywhere .
sands capital management , based in arlington , virginia , began operations in february of 1992 . the company claimed assets under management of $ 19 billion as of december 31 , 2005 . the firm sells sales force automation ( sfa ) and client relationship management ( crm ) products , focusing on the professional investment market . the company ' s satuitcrm system was designed for sale to asset management and hedge fund companies .
eudi can extract any data available through the use of the virtual printer and export that data to popular programs , including ms excel , ms word and the clipboard .
until now , the common solution was the deployment of data conversion projects . and often those projects just address a fraction of the problem and come with a prohibitive price tag for long - term usage ,
noted feldheim .
thinking about it some more , how incredibly selfish of zidane . psychologists say suicide is the most selfish act a person can commit , and zidane ' s choice to commit hari - kiri not only doomed his team , but robbed italy as well , since this final will be remembered primarily for a french butthead ' s head - butt instead of as the crowning game in italy ' s masterful tournament performance . adieu et le bon riddance , zidane .
if read off - site hit urltoken for the fully - linked version . first coffee sm accepts no sponsored content .
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new york based company enables organizational data to be used and reused in as many computerized environments as required . comprised of software demo , frequently asked questions , and testimonials .
pls ' s search engine and products , accompanied by complete documentation , are available for download from this website .
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adobe creative suite 5 . 5 master collection multimedia design software helps you create visually rich , engaging content for virtually any media .
number of audio and video converter , editor , recorder and burner software packages for trial or purchase .
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em 1924 , mudaram - se para a frana para economizar e retornaram sete anos depois . elas cortaram o cabelo curto ( a la garonne ) , usavam vestidos curtos estilo melindrosa e vibraram com o direito ao voto garantido pela 19a emenda constituio , aprovada em 1920 . o velho e o mar ( 1952 ) , breve romance potico sobre um pobre e velho pescador , cujo peixe imenso pescado em mar aberto devorado por tubares , rendeu - lhe o prmio pulitzer em 1953 ; no ano seguinte , recebeu o prmio nobel . eliot ( 1888 - 1965 ) . a ao se concentra em um nico dia de agosto de 1912 , na casa de campo da famlia tyrone - instalada em um local de constantes nevoeiros . scott fitzgerald e gertrude stein . entre os melhores romances de faulkner esto o som e a fria ( 1929 ) e enquanto agonizo ( 1930 ) , duas obras modernistas que fazem experimentaes com pontos de vista e vozes para explorar fundo o drama de famlias sulistas sob a tenso de perder um membro da famlia ; luz em agosto , sobre as relaes complexas e violentas entre um mulher branca e um homem negro ; e absalom , absalom ! ( 1936 ) , talvez seu melhor livro , sobre a ascenso de fazendeiro que subiu na vida por seu prprio esforo e sua trgica queda . de stopping by woods on a snowy evening [ parado no bosque numa noite de neve ] ( 1923 ) : .
sua pea desejo sob os ulmeiros ( 1924 ) recria as paixes escondidas de uma famlia . ernest hemingway ( cortesia : pix publishing , inc . ) . no grande boom do ps - guerra , os negcios floresciam e os bem - sucedidos prosperavam alm do que podiam imaginar em seus sonhos mais desvairados . a iniciativa fale conosco mapa do site busca educar para crescer indicadores aprendizagem leitura comportamento gesto escolar politica publica hotsites cartazes guias da educao testes jogos alfabetizao enem ideb teen vestibular concurso cultural abril zig zig zaa youtube rss google + educao leitura literatura longa jornada noite adentro literatura longa jornada noite adentro encenada por determinao do autor aps sua morte , pea semiautobiogrfica mostra o pattico e o trgico das relaes familiares 24 / 10 / 2011 0 : 23 texto redao bravo ! foto : wikimedia commons acima , foto de eugene oneill com autoria de alice boughton tweet eugene gladstone o’neill ( 1888 - 1953 ) nasceu para o teatro . { { book . editora } } { { book . editora } } edies : edies : leitores : ver todos os ( ) resultados entrar explorar livros autores editoras leitores grupos plus - trocas cortesias lanamentos top mais meta de leitura 2016 promoo bienal . apresentou - se como voluntrio para trabalhar como motorista de ambulncia na frana durante a primeira guerra mundial , mas foi ferido e ficou hospitalizado por seis meses . como fitzgerald , hemingway se tornou porta - voz de sua gerao .


docklands buses is a bus company operating in east london .

it is a subsidiary of the go-ahead group and operates services under contract to transport for london .

docklands buses

fingal social democrats want to open docklands luas line to express north county buses .
fingal social democrats want to open docklands luas line to express north county buses . - urltoken
journey on the 135 ( ehv4 bl15hbk ) alexander dennis ( volvo b5lh , hybrid ) 10 . 5m docklands buses
journey on the 135 ( ehv4 bl15hbk ) alexander dennis ( volvo b5lh , hybrid ) 10 . 5m docklands buses - youtube
on 23 may 2015 , docklands buses took over the operation of route 135 and route 541 was transferred from this garage to blue triangle ' s rainham ( be ) garage .
on 17 september 2011 , route 300 was transferred from this garage to blue triangle ' s rainham ( be ) garage and docklands buses commenced operating routes 276 , d6 , d7 and d8 .
this bus was serving route 135 to crossharbour route 135 : old street - crossharbour operated by go ahead london : docklands buses ( silvertown garage , si ) monday , july 6 , 2015 at 14 . 51
we have also introduced eight hydrogen fuel cell single deck buses onto route rv1 , operating between covent garden and tower hill . two more vehicles will join in 2017 . the only emission from these buses is water .
the airport ) to use the docklands luas line to reduce average commutes by up to 30 minutes each day .
from the tube to buses , trams and riverboats , the history of transport in london is an interesting and varied one .
549 ( south woodford station & loughton station ) awarded to stagecoach east london with new euro - vi diesel single - decks . currently operated by go - ahead docklands buses with adl and dennis single - decks from silvertown ( si ) garage ( 11th march 2017 ) .
the first of the byd adl partnership’s 10 . 8m long enviro200ev electric buses in provincial specification have been handed over to nottingham . . .
using a combination of technologies including satellite tracking , ibus can pinpoint the location of buses , relaying information between the driver , garage and central control point .
route d8 has been re - routed to terminate at stratford bus station instead of stratford international station , switching terminus with route 108 . additionally , the route has been fully converted by docklands buses to double - decker operation , scania omnicitys from metrobus transferred to silvertown ( si ) to complete this service change .
these vehicles use a combination of an ordinary diesel engine and an electric motor and reduce emissions of local pollutants and co2 by 30 % compared to conventional buses .
we are well on our way to having europe ' s largest fleet of hybrid buses . around 800 new routemasters are among the roughly 2 , 000 diesel - electric vehicles .
while on the tour , you ' ll also see dublin ' s docklands area with great sights including the jeanie johnston famine memorial ship , the bord gáis energy theatre and the national convention centre .
go - ahead london operates over 190 day , night and school routes in london . if you wish to see the arrival time of your next bus , please select the relevant route and location below . only show buses that stop at these locations :
1 / 09 travel london : in service on r70 hv02 pdo 3 / 02 10 . 5m dennis dart slf sfd2b2cr31gw16388 , caetano nimbus scc 4268 , b31d 3 / 02 si new to docklands minibus for 167 ( silvertown ) 5 / 07 withdrawn
“we looked at the docklands luas extension and already nearly all of it caters as a shared road space with normal traffic . the only locations where there are constraints is at the luas stops . there is an established transportation technology called kerb guided buses where a normal bus is fitted with guidewheels on its front wheels and these steer the bus between two kerbs built to precisely contain the a bus’s dimensions . the measurements between platforms at each luas stop between the point and amiens street exactly fit the design dimensions of a kerb guided bus system . ”
buses start at 9am daily , and arrive at each stop every 15 minutes . you’ll enjoy live commentary from fáilte ireland trained guides , all native dubliners who will charm and entertain you . we also provide pre - recorded multilingual tours in 10 languages , which operate every 30 minutes .
12 / 08 on hire to travel london hv02 pcx 3 / 02 10 . 5m dennis dart slf sfd2b2cr31gw16379 , caetano nimbus scc 4264 , b31d 3 / 02 si new to docklands minibus for 167 ( silvertown ) 4 / 02 si in service on 167 5 / 07 withdrawn
11 / 10 hct group , trainer hv02 ozu 3 / 02 10 . 5m dennis dart slf sfd2b2cr31gw16301 , caetano nimbus scc 4271 , b31d 3 / 02 si new to docklands minibus for 167 ( silvertown ) 4 / 02 si in service on 167 2 / 07 si unusual on w19 5 / 07 withdrawn
8 / 14 be refurbished / repainted 7 / 16 rr transfer ( riverside road ) ed 25 lx07 byl 5 / 07 10 . 4m ad enviro200 sfd511ar16gy10171 , mcv evolution 282 , b29d 5 / 07 si new to docklands minibus for 167 & 549 ( silvertown ) 1 / 09 si 9 / 09 si
ed 18 lx07 byj 5 / 07 10 . 4m ad enviro200 sfd511ar16gy10164 , mcv evolution 275 , b29d 5 / 07 si new to docklands minibus for 167 & 549 ( silvertown ) 1 / 09 si 6 / 11 be transfer with 167 ( rainham ) 1 / 12 be at plymouth for refurb / repaint ( red ) 7 / 16 rr transfer ( riverside road ) 4 / 17 si transfer ed 19 lx07 byk 5 / 07 10 . 4m ad enviro200 sfd511ar16gy10165 , mcv evolution 276 , b29d 5 / 07 si new to docklands minibus for 167 & 549 ( silvertown ) * / 07 si used on 167 to debden 9 / 07 si
6 / 11 be transfer with 167 ( rainham ) 8 / 14 be refurbished / repainted 7 / 16 rr transfer ( riverside road ) ed 21 lx07 byl 5 / 07 10 . 4m ad enviro200 sfd511ar16gy10167 , mcv evolution 278 , b29d 5 / 07 si new to docklands minibus for 167 & 549 ( silvertown ) 1 / 09 si 9 / 09 si
6 / 11 be transfer with 167 ( rainham ) 2 / 12 be at plymouth for refurb / repaint ( red ) 7 / 16 rr transfer ( riverside road ) ed 20 lx07 byl 5 / 07 10 . 4m ad enviro200 sfd511ar16gy10166 , mcv evolution 277 , b29d 5 / 07 si new to docklands minibus for 167 & 549 ( silvertown ) 1 / 09 si 9 / 09 si
7 / 16 rr transfer ( riverside road ) ed 22 lx07 byl 5 / 07 10 . 4m ad enviro200 sfd511ar16gy10168 , mcv evolution 279 , b29d 5 / 07 si new to docklands minibus for 167 & 549 ( silvertown ) 1 / 09 si 6 / 11 be transfer with 167 ( rainham ) 3 / 12 be at plymouth for refurb / repaint ( red ) 7 / 16 rr transfer ( riverside road ) ed 23 lx07 byl 5 / 07 10 . 4m ad enviro200 sfd511ar16gy10169 , mcv evolution 280 , b29d 5 / 07 si new to docklands minibus for 167 & 549 ( silvertown ) 8 / 08 si accident damaged : 8 / 08 nx into store ( new cross ) 1 / 09 si 6 / 11 be transfer with 167 ( rainham ) 9 / 11 be
7 / 16 rr transfer ( riverside road ) 4 / 17 si transfer ed 26 lx07 byl 5 / 07 10 . 4m ad enviro200 sfd511ar16gy10172 , mcv evolution 283 , b29d 5 / 07 si new to docklands minibus for 167 & 549 ( silvertown ) 1 / 09 si 6 / 11 be transfer with 167 ( rainham ) 6 / 12 be repainted red 7 / 16 rr transfer ( riverside road ) ed 27 lx07 byl 5 / 07 10 . 4m ad enviro200 sfd511ar16gy10173 , mcv evolution 284 , b29d 5 / 07 si new to docklands minibus for 167 & 549 ( silvertown ) 1 / 09 si 6 / 11 be transfer with 167 ( rainham ) 8 / 14 be refurbished / repainted 7 / 16 rr transfer ( riverside road ) ed 28 lx07 byl 5 / 07 10 . 4m ad enviro200 sfd511ar16gy10174 , mcv evolution 285 , b29d 5 / 07 si new to docklands minibus for 167 & 549 ( silvertown ) 1 / 09 si 6 / 11 be transfer with 167 ( rainham ) 7 / 11 si return 3 / 12 si at plymouth for refurb / repaint ( red ) 9 / 14 be transfer 1 / 15 si transfer for 549 10 / 16 si reallocated to 300 7 / 17 rr transfer ( riverside road )
every day commuters on express buses from fingal find the bus flying through as far as the port tunnel toll , then can take 30 minutes to reach the custom house . with proper prioritisation and the opening of the luas line this journey can be completed in four minutes allowing for a 15 minute journey time to the airport and a 20 minute journey time to swords . that’s why we named this project swords20 . further details can be found at
“we first came up with this plan when we noticed that a right of way has been reserved from the point stop at the 3arena onto east wall road . and given the ongoing delays in both the metro north project and the swords swiftway bus rapid transit we began to explore whether this corridor could be used to allow buses from the airport and the rest of the north county to avoid the bottlenecks along north wall quay to the city centre . ”
today i visited dockland ' s buses silvertown garage ( si ) with the permission of the go ahead london staff as i had received some information that some wvls for the d7 and ses for the 276 had been delivered to the garage . when i got to the garage there were half a dozen ses all 10 . 8m and registered with lx11 plates and there were about 8 wvls , most of them blinded for the d8 and only one blinded for the d7 !
ae56 ouo 12 / 06 9 . 2m alexander dennis dart slf sfd1hfcr56gw18932 , mcv evolution 234 , b29d 12 / 06 si new to docklands minibus for w19 ( silvertown ) ed 15 3 / 07 si numbered 1 / 09 si 5 / 11 be transfer with w19 ( rainham ) 1 / 12 be at plymouth for refurbishment repaint ( all - red ) 8 / 15 used on 462 to limes farm 7 / 16 rr transfer ( riverside road ) ae56 oup 12 / 06 9 . 2m alexander dennis dart slf sfd1hfcr56gw18933 , mcv evolution 235 , b29d 12 / 06 si new to docklands minibus for w19 ( silvertown ) ed 16 3 / 07 si numbered 1 / 09 si 7 / 08 be loan : used on 368 ( rainham ) 5 / 11 be transfer with w19 ( rainham ) by 12 / 11 be at plymouth for refurb / repaint ( all - red ) 7 / 16 rr transfer ( riverside road ) 11 / 16 np transfer for 563 ( northumberland park ) 1 / 17 rr return ae56 ous 12 / 06 9 . 2m alexander dennis dart slf sfd1hfcr56gw18934 , mcv evolution 236 , b29d 12 / 06 si new to docklands minibus for w19 ( silvertown ) ed 17 3 / 07 si numbered 1 / 09 si 5 / 11 be transfer with w19 ( rainham ) 1 / 12 be at plymouth for refurb / repaint ( all - red ) 7 / 16 rr transfer ( riverside road ) 11 / 16 np transfer for 563 ( northumberland park ) 1 / 17 rr return
3 / 12 nx red , black skirt 10 / 16 nx in collision on 108 : front damage , soon repaired 12 / 16 nx withdrawn ae06 hck 4 / 06 10 . 8m alexander dennis dart slf sfd3cacr45gw18608 , mcv evolution 172 , b29d 4 / 06 si new to docklands minibus for 368 ( silvertown ) ed 8 3 / 07 si numbered 11 / 07 be transfer to blue triangle with 368 ( rainham ) 1 / 09 be 4 / 11 bv into store ( belvedere ) 4 / 11 bx transfer to london central ( bexleyheath ) 5 / 11 nx transfer ( new cross ) 5 / 11 nx used on 108 8 / 11 nx from refurbishment / repaint in plymouth : repainted in red , charcoal skirt , yellow line , white roof 3 / 12 nx red , black skirt
go ahead london is a trading name of london general transport services ltd with registered number 02328489 and registered office 3rd floor , 41 - 51 grey street , newcastle upon tyne , ne1 6ee .
silvertown garage operates london bus routes 100 , 135 , 276 , d6 , d7 and d8 .
on 3 november 2007 , route 474 was transferred to this garage from blue triangle ' s rainham ( be ) garage .
on 1 october 2016 , route 300 was transferred to this garage from blue triangle ' s river road ( rr ) garage .
on 1 october 2016 , routes 150 and 474 was transferred to blue triangle ' s river road ( rr ) garage .
on 29 july 2017 , route 100 was transferred from london general ' s mandela way ( mw ) garage to this garage and route 300 was transferred from this garage to blue triangle ' s river road ( rr ) garage .
ct plus will take over the operation of route d6 from 15 september 2018 . tower transit will take over the operation of route d8 at the same time .
alexander dennis enviro 200 dart 10 . 8m ( se ) for routes 276 and d6
alexander dennis enviro 200 dart 10 . 4m / mcv evolution ( ed ) as a logistical spare
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appeal against a ruling that the claimant had been fairly dismissed . appeal allowed .
the claimant was a bus driver . following complaints and cctv footage showing poor driving the claimant was told that she should attend driving training which she refused to do . eventually she was suspended and then dismissed for gross misconduct . she appealed . the appeal was adjourned while she agreed to attend driver training . she failed the driving test and her appeal failed . she lost her claim of unfair dismissal at the et and she appealed .
the eat allowed the appeal . the only reason that appeared to have been given for the dismissal of the appeal was that she failed to display a satisfactory driving standard and that her dismissal was in the interest of public safety . however , the respondent allowed employees two attempts at driver training , and it was unclear whether the reason for dismissal was conduct or capability .
the employment tribunal dismissed her claim for unfair dismissal on the ground that she repeatedly refused to attend the training school and that the penalty of dismissal lay within the band of reasonable responses a reasonable employer might have adopted .
the employment appeal tribunal allowed her appeal and remitted the case to the employment tribunal on the ground that the employment tribunal erred in failing to make proper findings as to : ( 1 ) the reason ( s ) for the dismissal of the appeal , and ( 2 ) the reason ( s ) for and reasonableness of the appellant ' s dismissal by reference to that or those reasons .
1 . the appellant , ms jinadu , appeals against the judgment of an employment tribunal ( chaired by employment judge goodrich ) , sent to the parties on 5 june 2014 , following a hearing held at east london hearing centre on 11 - 13 march 2014 , that she was not unfairly dismissed . in her claim form dated 28 august 2012 , the appellant brought numerous claims including sex discrimination , age discrimination , holiday pay , arrears of pay and other payments in addition to a claim for unfair dismissal . this appeal is concerned solely with the unfair dismissal claim .
2 . the appellant was employed as a bus driver by the first respondent ( whom i shall refer to as
the respondent
) and previous employers from whom she transferred under tupe from 9 july 2002 until she was dismissed on 9 july 2012 . her employment had transferred to the respondent on or around 17 september 2011 . the bus garage at which she was based was the silvertown garage .
4 . in response to the report he received , mr dalton called the appellant to a fact - finding meeting . she attended with mr morrison , her trade union representative . the outcome of the meeting was that mr dalton decided that , having viewed the cctv recording , her driving was below an acceptable standard . he told the appellant to arrange to have a driving assessment at the camberwell training centre on 25 may 2012 . the centre was an in - house training centre for the respondent to train its bus drivers and , when required , to prepare them for external assessment . mr dalton confirmed this instruction in writing .
5 . on 25 may the appellant failed to attend the driving assessment at the centre and instead attended mr dalton ' s office with mr morrison . she told mr dalton , in response to him asking why she was there and not at the training centre , that she was not going because he was making her a scapegoat and using his position as a manager to bully her . there was some dispute as to the conversation that took place . however the tribunal noted at paragraph 53 of the decision that
whatever were the contents of the conversation it was abundantly clear … that the claimant was adamantly opposed to attending any training assessment . …
mr dalton was incensed that the appellant was refusing to comply with his instruction and he suspended her immediately without pay and required her to attend his office at 9am on 28 may . in suspending her without pay , mr dalton acted in breach of the appellant ' s contract of employment , as he subsequently accepted .
6 . on 28 may the appellant attended mr dalton ' s office . he asked her if she had time to reflect on her refusal to attend the training centre and , if given the opportunity , whether she would now attend . she refused to attend . mr dalton informed her that he would refer the matter to the general garage manager and that cases referred in this way might result in dismissal . the appellant was instructed to attend a disciplinary hearing on 30 may and notified that a disciplinary award could include dismissal .
7 . for reasons that are not relevant , the disciplinary hearing did not take place on that day but ultimately on 9 july 2012 . it was conducted by mr russell , an acting general manager . the main points referred to in the minutes to the disciplinary hearing , which the tribunal accepted , are summarised at paragraph 70 of the tribunal decision . they include the following :
70 . 6 . mr russell asked the claimant why she had not gone to training school when mr dalton had requested her to do so . her response was
because i am not going . the inspector who reported me is against me .
70 . 7 . the claimant reiterated
no , i am just not going to go . you will have to sack me because i am not going . i will draw blood before going .
she further explained that the reasons were that the man complaining against her was drunk and they were not allowed to watch cctv of her ( she was complaining , in other words , about showing the cctv footage ) .
70 . 8 . mr russell asked her once again whether she was prepared to go and the claimant confirmed
no , but even if you sack me i am not going to training school .

8 . the outcome of this disciplinary hearing was that , following an adjournment , mr russell reconvened the meeting , i understand on the same day , and notified the appellant that she had refused to comply with a clear instruction to attend training school without good reason , which was deemed gross misconduct . she was dismissed for gross misconduct and notified that she would be dismissed with notice pay . she would be paid weekly until her appeal was heard . she was notified of her right of appeal . she did appeal against her dismissal .
9 . the appeal hearing took place on 9 october 2012 . the cctv was watched by everyone present . discussions took place as to the appellant ' s grounds of appeal and her allegations of unlawful discrimination . in the course of the discussion mr mahon , who conducted the appeal , stated that :
85 . … there had been a clear instruction to attend the training school for assessment which was refused and because of that she was dismissed , and out of that she was now making allegations of discrimination . he asked whether these were now set aside and the claimant was now happy to follow the instructions of mr dalton to attend training school . the claimant withdrew her allegations of discrimination .
the outcome of the appeal was that mr mahon informed the claimant that the hearing was adjourned in order for her to attend the training school . he informed her that , fail or pass the training school , she would return to the appeal before being reinstated to the garage , and he would deal with the remainder of the driving standards issues and all other matters should she wish to continue with them and give her the opportunity to set out in a proper and concise way the evidence she wished to [ rely ] on .
10 . the tribunal noted that the appellant expressed scepticism about attending the training school . the minutes show that her final comment was that , if she failed , it would be because they had asked them to fail her . she did not in fact attend training school on the date first scheduled . by letter dated 10 october 2012 she told mr mahon that she felt she was being bullied and intimidated into going to training school . mr mahon responded and urged her to reconsider . she replied by letter dated 17 october . she gave no indication that she was willing to attend driving school . later that month the claimant wrote again to mr mahon by letter dated 29 october , stating that she had made an arrangement to start driver training but had injured her knee . she requested lighter work .
11 . mr mahon responded . he asked her to make a further appointment with the training manager when she was fully recovered . the claimant continued to be unfit to attend work . she then wrote to mr mahon on 6 march 2013 . she informed him that she was now fit to work and requested a starting date and time . she made no reference to attending training school . mr mahon reminded the claimant by letter dated 13 march 2013 that he had adjourned her appeal against dismissal to enable her to attend the driving school for assessment and corrective training following an examination by the driving test examiner . he reminded her that the instruction remained in place .
12 . the claimant attended training school on 26 march . she was required to attend corrective training . following the corrective training she took an assessment on 5 april , which she failed . the disciplinary appeal was reconvened on 30 april 2013 .
at the reconvened meeting the claimant set out her complaints about mr dalton and mr butterfield and various complaints of discrimination . the outcome of the appeal was to reject the allegations , and to reject the claimant ' s appeal against dismissal so that she remained dismissed . even at this final hour , the gist of the claimant ' s point at the reconvened appeal hearing seemed to be complaining about the treatment she had received from , particularly , the driver of the car that originally complained about her , mr butterfield and mr dalton ; rather than seeking to persuade the panel to allow her to have further training and retake her assessment , so as to be able to pass it .
14 . the tribunal ' s conclusions in relation to the unfair dismissal claim are set out at paragraphs 159 to 161 of the tribunal ' s decision . there was no issue as to whether the appellant was dismissed for a potentially fair reason . that being so , the tribunal had to determine whether the respondent had acted reasonably in treating that reason as sufficient reason to dismiss the appellant . the nub of the tribunal ' s decision on that issue is at paragraph 159 . 4 and paragraph 161 of the decision :
159 . 4 . the claimant was given numerous opportunities to change her mind , back down and attend training school . she had an opportunity when she attended for work rather than the training school . she could have changed her mind at any point between 25 may , when she refused , and 9 july , when her disciplinary hearing took place . even the appeal was adjourned to enable her to attend and the opportunity remained even after the claimant failed to comply with her agreement to attend the training school .
15 . when i said that there was no issue as to whether the appellant was dismissed for a potentially fair reason , that was , it seems to me , the way that the tribunal proceeded when i consider those paragraphs , paragraph 159 to 161 .
( 1 ) in accord with the respondent ' s grievance procedure , consideration should have been given to suspending the disciplinary procedure for a short period while the appellant ' s grievances were dealt with .
( 2 ) the respondent did not consider bringing in another manager to deal with the disciplinary process , having regard to her complaints about mr butterfield and mr dalton .
( 3 ) the reason for her dismissal has been overtaken by events in that before the conclusion of the appeal she had attended the training centre .
( 4 ) her failure to pass the test amounts to a capability rather than a conduct issue .
… if she had completed the training satisfactorily and passed her assessment she would have returned to work without further action against her ; and would not have received a disciplinary sanction . …
overall , therefore , we are satisfied that the procedures , although there were failings in some respects , were within the band of reasonable responses a reasonable employer might have adopted .
however the tribunal failed to identify what those failings were and whether they rendered the dismissal unfair and , if not , why not .
( 7 ) the appellant had not been charged with insubordination . this allegation was never put to her , and it was not open to the tribunal to rely on it , as it did at paragraph 161 of the decision , as justification for her gross misconduct .
18 . in my judgment the tribunal was entitled to make the findings and reach the conclusions it did in relation to the respondent ' s breaches of procedure . in particular , i reject mr ogilvy ' s submission that the respondents were obliged to put the disciplinary investigation on hold until they had dealt with the appellant ' s grievances . i also reject the submission that mr butterfield and mr dalton , in particular , should not have been involved in the disciplinary process , as the appellant had raised grievances against them . mr russell conducted the disciplinary hearing , and the appellant had no extant grievance in relation to him .
19 . further , i reject mr ogilvy ' s submission in relation to the use of the term
insubordination
by the tribunal at paragraph 161 of the decision . it is clear , as the tribunal noted , that the respondents dismissed the appellant for her repeated refusal to attend the driving school , which the tribunal considered to be a reasonable instruction having regard to the need to secure the safety of passengers and the public generally and ensure that london ' s bus drivers drive safely . the tribunal added :
the tribunal was entitled , in my view , on the evidence , to reach the conclusion that it did in paragraph 161 of the decision with regard to insubordination and the use of that term and what they state to be the true reason for the dismissal as recorded there .
20 . however i do consider the tribunal ' s decision to be deficient in one very important respect . mr maccabe , who appears for the respondents , accepts that , under the respondent ' s procedures , the appeal amounts to a rehearing . the tribunal ' s conclusions on the unfair dismissal claim are set out at paragraphs 159 to 161 of the decision , to which i have referred , which led to the decision at paragraph 162 that the claimant ' s unfair dismissal claim fails .
21 . paragraphs 159 and 160 deal in express terms exclusively with the respondent ' s procedures during the disciplinary investigation including the disciplinary hearing and the appeal . the first sentence of paragraph 161 , which i have read , but i repeat , reads as follows :
we have little or no hesitation in concluding that the sanction or penalty of dismissal lay within the band of reasonable responses a reasonable employer might have adopted , even allowing for the claimant ' s length of service . …
at the reconvened meeting the claimant set out her complaints about mr dalton and mr butterfield and various complaints of discrimination . the outcome of the appeal was to reject the allegations , and to reject the claimant ' s appeal against dismissal so that she remained dismissed . …
23 . at no point does the tribunal set out , comment on or make any findings in relation to the reasons for the dismissal of the appeal . i am informed that there was no letter or anything in writing following the appeal setting out the reasons for dismissing the appeal . we do , however , have the notes of the reconvened appeal hearing , which run to some 11 pages . in section 8 of that document , at pages 10 and 11 , there is the decision . the relevant passage reads as follows .
having taken evidence here today we find no proof of harassment on the grounds of race , age or sex . we do however find strong evidence that links the public complaint to the cctv and the poor driving displayed whilst at camberwell . ms jinadu failed to display a satisfactory driving standard and this led to dmi orr ' s decision .
in view of this and in the interest of public safety we conclude that ms jinadu ' s appeal fails and she remains dismissed .
24 . on its face the reason for dismissing the appeal related to the appellant ' s poor driving . that , mr ogilvy submits , is a reason related to capability and not conduct and in this connection mr ogilvy points to paragraph 41 of the decision , which sets out the respondent ' s procedures for training school , which indicate that only if a driver failed an assessment twice after corrective training would the driver be at risk of dismissal . mr maccabe submits that the reason for dismissal remained , as it had been at the time of dismissal , one of misconduct and that the tribunal was entitled to take into account all matters including her failure to pass the test when considering whether or not to allow the appeal .
25 . it may be thought that mr mahon , on the appeal , acted very fairly to the appellant in the circumstances in adjourning the hearing and allowing her a further opportunity to attend the training centre and thereafter in giving her repeated opportunities to do so . however the fact is that he did , and on 13 march 2013 at paragraph 96 of the decision , he reminded her that he had adjourned the appeal against dismissal to enable her to attend the driving school for assessment and corrective training following an examination by the driving test examiner . he reminded her that the instruction remained in place . the decision continues at paragraph 97 :
the claimant attended training school on 26 march 2013 . she was required to attend corrective training . following the corrective training she took an assessment on 5 april 2013 , which she failed .
the disciplinary appeal , as paragraph 98 notes , was reconvened on 30 april 2013 .
26 . in my judgment the tribunal erred in failing to make proper findings as to ( 1 ) the reason ( s ) for the dismissal of the appeal , and ( 2 ) the reason ( s ) for and reasonableness of the appellant ' s dismissal by reference to that or those reasons . accordingly this appeal succeeds , and i direct that the case be remitted to the employment tribunal for those matters to be considered .
27 . my present view is that there is no need for further evidence . the points that i have identified are matters of law that can be dealt with on the basis of the evidence that was before the tribunal and has been before this tribunal . however , if the tribunal hearing the case on the remission , having heard from the parties , is of the view that there should be further evidence on any matter relating specifically to the matters that are being remitted to them , then of course it is open to them in their discretion to hear further evidence .
28 . mr ogilvy has made an application for costs following the judgment that i have delivered in relation to , or arising out of , the £1 , 600 that the appellant has paid in court fees . the regime in relation to court fees and costs is explained by the president in a recent decision of look ahead housing and care ltd v chetty and anr ukeat / 0037 / 14 .
if the appeal tribunal allows an appeal , in full or in part , it may make a costs order against the respondent specifying that the respondent pay to the appellant an amount no greater than any fee paid by the appellant under a notice issued by the lord chancellor .
30 . at paragraph 50 the president explains that underlying the principles that he has set out is the fact that fees are paid whatever the result . they are not refundable except perhaps in the most exceptional of circumstances , which very rarely if ever exist . accordingly what has to be achieved by application of rule 34a ( 2a ) is justice between the parties as to which party should effectively incur the payment of fees , which viewed as between them is a common expense incurred simply because there was an appeal .
31 . the nub of my decision is that the tribunal failed to give reasons for dismissing the appeal , which was a re - hearing , as a result of which this tribunal does not know what the employment tribunal found to be the reason for the dismissal and is not able to assess whether the tribunal erred or not in finding the dismissal was fair in all the circumstances . mr maccabe submits that analysis was one that i made during the course of argument , not one that figured in the appellant ' s notice of appeal or skeleton argument . that being so , there is no basis for effectively penalising the respondent . if the point had been put in the terms that i so found , then the respondents could have referred the matter to the tribunal in the ordinary way for the tribunal to respond . that , he submits , is what the appellant should have done and then the costs of this hearing would have been avoided .
32 . mr ogilvy submits that , whilst he accepts that the point that i found in favour of the appellant is not expressly stated in those terms in the notice of appeal , nevertheless a fair reading of the notice of appeal and his skeleton argument and the decision of hhj serota qc on the sift should lead to the conclusion that at least in part the point that i have found in the appellant ' s favour does figure in one or more of those documents .
33 . i bear very much in mind what i have been told , that the appellant is a person with very limited resources , who has borrowed money , i am told , from the church in order to finance these proceedings and therefore this is an application which is of some real importance to her . however i have come to the conclusion that mr maccabe is correct in his submission that on the basis that i have so found , if the appellant , advised by mr ogilvy , who whilst he is not a qualified barrister or solicitor , has certain legal qualifications , if the point had been put in the notice of appeal or in the skeleton argument in the terms that i found in favour of the appellant , then the costs of this hearing may well have been avoided .
34 . in those circumstances i reject the application . doing the best i can in terms of justice to both parties , i consider that it would not be right that the respondent should incur any of the costs of this hearing , appreciating as i do that of course the costs are the court fees that the appellant has had to pay in order to gain access to this tribunal .
the plain english guide to the employment claim process - from grievance to hearing .
appeal against a tribunal’s reserved judgment refusing the claimant’s application that the employment judge should recuse herself on the ground of apparent bias . appeal allowed and case remitted to a different tribunal .
the eat allowed the appeal . there was no suggestion of actual bias , but the employment judge had behaved in a way which gave rise to apparent bias . by intervening during the claimant ' s evidence , to an extent that was substantially akin to cross - examination of the claimant , she had allowed herself to
descend… into the arena
and had thereby risked her vision becoming
clouded by the dust of the conflict
. the administration of justice must be , and must be seen to be , wholly fair and impartial . the case was remitted to a different tribunal .
the claimant brought proceedings in the employment tribunal raising various complaints , including detriments imposed on the ground of his trade union activities .
during the course of the hearing before the employment tribunal and before the conclusion of the respondent ' s evidence there was an application that the employment judge ( who was sitting with lay members ) should recuse herself on the ground of apparent bias . the employment tribunal gave a reserved judgment refusing that application . the appeal was on the basis that the decision was wrong and the employment judge should have recused herself on the ground of apparent bias .
held the appeal would be allowed . there was no suggestion of actual bias but the employment judge had in the particular circumstances behaved in a way that gave rise to apparent bias . a fair minded observer who was informed of all the relevant facts would conclude that there was a real possibility of bias . this was in particular because the employment judge had intervened during the evidence of the claimant and other witnesses which went beyond permissible clarification of the evidence to what was in substance cross - examination and the putting of points that were in the respondent ' s favour .
1 . this is the unanimous judgment of this appeal tribunal . this is an appeal against the decision of the employment tribunal sitting at east london sent to the parties on 24 november 2014 . that decision , which was a reserved judgment , refused the application made on behalf of the claimant for the employment judge to recuse herself from continuing to hear the case . the employment tribunal comprised employment judge elgot sitting with mr richard boyd and mr peter lush . for convenience i shall refer to the claimant and respondent as they were in the tribunal below .
2 . the claimant was employed by the respondent or its predecessor as a bus driver between 2007 and the date of his dismissal , 25 march 2013 . he brought claims in the employment tribunal alleging detriment on trade union grounds contrary to section 146 of the trade union and labour relations ( consolidation ) act 1992 and also for unfair dismissal including an allegation of automatic unfair dismissal on the grounds of trade union activities and membership .
3 . the hearing of the claims started on 17 september 2014 and continued until 19 september . at the end of day two , 18 september , an application was made on the claimant ' s behalf for the employment judge to recuse herself on the ground of apparent bias . at the tribunal ' s request that was then set out in writing and made more fully on the following day , 19 september , with the respondent replying in writing . witness statements were filed in support of both the claimant ' s application and the respondent ' s response .
4 . the decision was made by the employment tribunal as a whole using the contemporaneous notes taken by all three members of it ( see paragraph 2 . 3 of the judgment ) . at paragraph 3 . 1 of its judgment the tribunal directed itself as to the applicable legal test as follows :
3 . 1 . … whether the conduct of this case would lead a fair minded and informed observer ( in possession of knowledge of all the relevant circumstances ) to conclude that there is a real ( i . e . more than minimal ) possibility that the employment judge was biased in the conduct of the case . …
5 . in all the circumstances of the case the tribunal concluded that the application was not well founded ( see paragraph 7 of the judgment ) .
8 . the employment judge concerned has filed comments on the allegations made on behalf of the claimant , and we have taken those fully into account . we have also taken full account of the
submission
from one of the lay members of the tribunal ( mr lush ) and finally the letter dated 3 february 2015 from the other lay member ( mr boyd ) .
9 . we begin with the well - established test for apparent bias . for convenience , it is summarised in the recent judgment of langstaff p , as he then was , in east of england ambulance service nhs trust v sanders [ 2015 ] icr 293 at paragraph 37 , where it was stated :
37 . … the approach is well known , whether the fair - minded and informed observer , having considered the facts , would conclude that there was a real possibility that the tribunal was biased ( see porter v magill [ 2002 ] 2 ac 357 , para 103 ) .
10 . although the principles are familiar , it is worth emphasising certain aspects of them . first , the test is an objective one ; it is not a subjective one . the question is not whether , for example , the claimant subjectively in his own mind and in good faith considers that there was a real possibility of bias . conversely , the test is not one to be determined subjectively by what was in the mind of the employment judge concerned or the lay members . the question is one for this appeal tribunal to determine as an objective matter .
11 . secondly , it needs to be emphasised that what is alleged in this case is not actual bias but apparent bias . the test from porter v magill , which i have already cited , related to the issue of apparent bias . for this purpose it would not matter that there was no actual bias on the part of the employment judge . that is not alleged , nor does it need to be proved . even assuming , as we do , for the avoidance of doubt , good faith on the part of all concerned , there can be cases in which the objective test for apparent bias is made out .
12 . the third point that i would wish to emphasise is that this sort of case illustrates well the advantages that this appeal tribunal can have in those cases where it is directed that lay members should sit with a professional judge , for this is because the test for apparent bias is helpfully considered in a case of this kind by this appeal tribunal including not only a professional legal member but also lay members .
14 . the appeal tribunal then considered whether the judge ' s evidence was competent and compellable . at paragraph 35 of his judgment lindsay j said in summarising counsel ' s argument for the first respondent that :
16 . later , in paragraph 36 of his judgment , lindsay lj observed that following locabail the view must be taken that as to primary fact a judge cannot be cross - examined in this area ; that is , in the context of allegations of apparent bias .
17 . i return to the relevant legal principles insofar as they were helpfully set out in the judgment of langstaff p in the east of england case . as the claimant fairly acknowledges , the facts and the precise issue in that case were different to the present case . in particular , the question arose whether it was permissible for an employment tribunal to conduct its own research on the internet as to matters that would otherwise be the subject of evidence before it . however , in the course of giving his judgment on that issue langstaff p restated certain fundamental principles that it is well to bear in mind . at paragraph 1 he stated :
1 . a judge ' s job is to adjudicate impartially on a dispute between the parties in the case before him . it is not to advocate the case for either .
a judge who observes the demeanour of the witnesses while they are being examined by counsel has from his detached position a much more favourable opportunity of forming a just appreciation than a judge who himself conducts the examination . if he takes the latter course he , so to speak , descends into the arena and is liable to have his vision clouded by the dust of the conflict . unconsciously he deprives himself of the advantage of calm and dispassionate observation . …
19 . langstaff p observed that those comments must be read in the context in which they were made . it was a divorce case . there were advocates on both sides . the case was conducted before the civil courts in 1944 . he stated :
17 . … the context is therefore different , as it seems to us , from that which applies before an employment tribunal , as to which we will later say more .
20 . in a similar vein langstaff p quoted the eloquent judgment of denning lj in jones v national coal board [ 1957 ] 2 qb 55 at paragraphs 18 and 19 of his judgment . at paragraph 20 of his judgment langstaff p turned to a case that is closer to the context he was concerned with - and indeed the present context - the decision of the court of appeal in mcnicol v balfour beatty rail maintenance ltd [ 2002 ] icr 1498 . the principal judgment was given by mummery lj , who said at paragraph 26 :
26 . as to the function of the tribunal it was submitted that it should adopt an inquisitorial and more pro - active role in disability discrimination cases , as they can be complex and involve applicants whose impairment leads them to minimise or to offer inaccurate diagnoses of their conditions and of the effects of their impairment . i do not think that it would be helpful to describe the role [ of ] the employment tribunal as ' inquisitorial ' or as ' pro - active ' . its role is to adjudicate on disputes between the parties on issues of fact and law . …
21 . in his own assessment of the relevant applicable principles langstaff p said at paragraph 28 that proceedings in the employment tribunal
are not inquisitorial , as this tribunal seemed to think
. at paragraph 29 he specifically rejected the submission that rule 41 allowed a tribunal to make enquiries on its own behalf into evidence that was never volunteered by either party . he reiterated that :