serenus johnson construction is a commercial construction company based in bay city , michigan .

the company was founded in 1919 by a finnish immigrant , serenus johnson .

serenus johnson construction

in january , brooks said construction companies included serenus johnson construction in monitor township and spence bros . construction , pumford construction and wolgast construction in saginaw .
office manager – melynne began working in the construction business at serenus johnson construction as . . .
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building permit records show that serenus johnson construction has worked on 43 permitted projects .
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office manager – melynne began working in the construction business at serenus johnson construction as an administrative assistant in october . . .
from business : founded in 1919 , serenus johnson construction is a full - service construction company . its clients include s . c . johnson wax , immanuel lutheran school , euclid indus…
we recommend getting multiple quotes for any construction project . our free bidding system will get you quotes from serenus johnson construction and 2 other top contractors .
serenus johnson construction worker joe murawski works to settle freshly poured concrete at the delta road entrance of delta college .
analyzing permits over the last 4 years shows that serenus johnson construction mostly works on plumbing and sewer laterals projects .
our building permit records indicate that serenus johnson construction has worked on at least 43 projects over the past 4 years .
disclaimer : freightconnect does not make any claims that serenus johnson & son construction is an actual trucking company or carrier . serenus johnson & son construction information is sourced from the dot and is public information , made available through the foia .
mersen is extremely pleased with the quality of our addition and highly recommend serenus johnson construction to others looking for premium construction accomplished by a team with integrity . ”
for only $ 19 . 99 , you can access all premium data about serenus johnson & son construction . reports include :
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at serenus johnson construction , professionalism simply means that we provide construction services that result in the customer achieving their goal . we accomplish this by continual innovation of our building methods …
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quality control – john joined serenus johnson in the summer of 2011 as the quality . . .
serenus johnson construction is a family owned and operated business that has served the great lakes bay region and surrounding area for over 90 years . a full s
for almost 100 years , serenus johnson construction has built a reputation for a superior workmanship and open communication with their customers on a wide range of construction projects . we have learned that our staff of estimator / project…
president / owner bill started with serenus johnson in 1989 as a journeyman carpenter and became a . . .
esitmator / project manager – joel joined the serenus johnson team in march of 2018 as an . . .
estimator / project manager – dave has been with serenus johnson for 32 years . he has extensive . . .
safety manager / field superintendent – billy has been with serenus johnson since 2003 . he began his . . .
three generations and 90 years on , his dream continues to flourish in the form of the business he founded , bay city ' s serenus johnson construction , 5178 kasemeyer .
serenus johnson construction is a commercial / industrial general contractor that has been in business in bay city since 1919 with emphasis in design / build and competitive bid contracting services .
if you are thinking of hiring serenus johnson construction , we recommend double - checking their license status with the license board and using our bidding system to get competitive quotes .
quality control – john joined serenus johnson in the summer of 2011 as the quality control manager . john has over . . .
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ervice construction provider , the company offers a variety of delivery systems , such as design / build , construction management , and competitive bid .
president / owner bill started with serenus johnson in 1989 as a journeyman carpenter and became a project foreman the following year . . . .
estimator / project manager – dave has been with serenus johnson for 32 years . he has extensive knowledge in all facets of . . .
safety manager / field superintendent – billy has been with serenus johnson since 2003 . he began his career as a yard maintenance . . .
esitmator / project manager – joel joined the serenus johnson team in march of 2018 as an estimator / project manager . his . . .
after making it through the trying times of the great depression and world war ii , the company experienced a spike in business thanks to the construction boom of the 1940s and ' 50s . during this time , johnson ' s youngest son , raymond johnson , joined the business , which took on the name
serenus johnson and son .
serenus johnson arrived in michigan in 1912 , joining five brothers who were already in the country . johnson found work on the freighters of the great lakes and worked as a riveter in local boat manufacturing plants .
in 1996 , tom johnson assumed the company ' s reins as president , when raymond johnson retired . since taking over , tom johnson has overseen a number of substantial projects , including construction of s . c . johnson & son ' s research , development and engineering building , 4867 e . wilder , designed and built in 2000 .
serenus johnson retired in 1962 from the business he started , leaving it to his son to run . among the changes under the new president came a new headquarters .
( l ) bay area chamber president mike seward poses with ambassador sue pike . ( r ) kyle and justin from serenus johnson construction hosted a popular hole , giving away balls mid - way through the event ( when extras were needed most ) !
my father was involved with the company at a very young age , joining probably in his early 20s ,
tom johnson said of raymond johnson .
since 1919 , integrity has been the foundation of serenus johnson construction . as a third generation family business , this integrity is based on a personal and industry standard . our staff and crews share this vision of investing in future by satisfying every customer on each project .
despite the $ 2 million shortfall , buchanan said construction could begin on the new facility .
since 1919 , integrity has been the foundation of serenus johnson construction . as a third generation family business , this integrity is based on a personal and industry standard . our staff and crews share this vision of investing in the future by satisfying every customer on each project .
in the years leading up to world war i , serenus johnson left his native finland for the u . s . , looking to cut his own slice of the american dream .
chief executive officer – tom grew up in his family owned commercial construction business working . . .
“our experience working with serenus johnson was positive from start to finish . whether an issue arose at a meeting , on the phone , or in an email , it was promptly and professionally answered .
johnson serenus construction can be found at kasemeyer rd 5178 . the following is offered : residential contractors . the entry is present with us since sep 8 , 2010 and was last updated on nov 14 , 2013 . in bay city there are 17 other residential contractors . an overview can be found here .
tom johnson said a number of factors have contributed to the company ' s enduring success .
estimator / project manager – dan has over 25 years of experience in the commercial construction field . . .
johnson said most of the company ' s current projects involve education and health - care facilities .
a few years later , johnson planted the seeds for what would grow into the business that remains today .
chief executive officer – tom grew up in his family owned commercial construction business working as a laborer during summer . . .
he came to the land of opportunity like many others did , looking for opportunities of education and to make a living ,
said johnson ' s grandson , tom a . johnson , 53 , current president of the company .
we work with each customer as an individual , with the understanding that our future success is built on a lasting relationship . serenus johnson’s reputation for honesty and fairness extends to the subcontractors . only by developing a team of dependable workmen can we consistently deliver a quality project on schedule .
estimator / project manager – dan has over 25 years of experience in the commercial construction field and has been an estimator / project . . .
“at this time , there is not a construction company for the project , ” said buchanan , who also is owner of buchanan communications in saginaw .
april 28 , 2014 , winston medical center in louisville , ms took a direct hit from an ef4 tornado . on january 5 , 2015 johnson portables was on site to start construction of a new temporary facility , and on april 1 , 2015 the hospital was operating out of this new facility . winston medical center will be operating out of the johnson portables building for about three years while the new hospital is constructed .
mybaycity ' s marlo leveling poses with her uncle , jim peplinski
pep
from gregory construction . ( r ) jim fabiano poses with chamber ambassador sue pike
one of the company ' s biggest projects during this era was the construction of north pointe plaza on euclid and wilder , in bay county ' s bangor township .
he began doing contracting work in 1919 ,
tom johnson said , adding that for the initial years , his grandfather worked out of his home .
“we found that their design team and sub - contractors were easy to work with and they were very thorough and detailed throughout the construction process and were able to stay within the budgeted amount .
in october 2015 johnson portables built a temporary medical facility at spring valley hospital in las vegas . spring valley needs the additional space for an observation unit while the hospital is undergoing renovation .
we utilize many delivery systems to best meet your construction needs including our preferred fast track , high quality , team building and exciting design / build delivery method . let us walk you through our design / build program…
bay city — all is quiet at the corner of washington avenue and tenth street as the dow bay area family y project remains $ 2 million short , without a general contractor and minus a construction start date .
“johnson portables metaspace™ system is a very unique and well engineered solution to building structures required for quick deployment in emergency situations . the raised floor concept with its own integrated foundation is brilliant . ”
from business : founded in 1886 , s c johnson is one of the leading manufacturers of household cleaning products and related items in the world . it is a family - owned and operated …
a general contractor for the $ 13 . 2 million facility was to be selected in february with construction scheduled to begin this spring . the timetable already has been bumped back several times since the project was introduced in 2008 .
from business : all your indoor remodeling needs - electrical , plumbing , construction . . . kitchen . . . baths . . . wood flooring . . . . basement water damage . . . structural problems . licensed …
“whether usage is for houses , hospitals , clinics , or offices the johnson portables metaspace™ solution is a great solution to the issue of rapidly deployable systems that can accommodate a number of emergency needs . ”
as members of the michigan chapter of the associated general contractors since january 1 , 1960 we have been involved with the many improvements made in the commercial / industrial construction industry over these years that serve both our clients and employees well .
“they can go ahead with construction without the $ 2 million , but there are a couple of things that wouldn’t be completed . ” some equipment and a child care center would have to wait until funds are raised , she said .
originally , construction was to begin in october 2008 on a $ 15 . 5 million facility , and be completed in early 2010 . a year later , the campaign was $ 2 . 3 million short with plans to break ground in fall 2009 .
while much of the company ' s work is centered around bay city , johnson said it does undertake projects in saginaw , flint and mount pleasant .
we currently have four projects at central michigan university ,
he said .
( l ) pictured from dow corning are pamela berry , chris heffner , jerrod erpelding and roger schroeder . ( r ) dave sharrow from s . c . johnson pops behind the bay regional medical post to pose with christal milster
with around 33 employees , johnson said
the most important aspect of our longevity . . . would be the people that have worked for us over the years . there is nothing more vital to our success than our employees .
communication was of an utmost concern to us and they were very quick on returning our calls . pre - construction meetings were held regularly allowing us to ask questions and make any necessary plan corrections as they arose , and not once did we hear “we can’t do that” . ”
when it comes to major construction work or even minor alterations to your home , hiring the wrong contractor could result in incomplete or defective work . you may even find yourself dealing with huge liability claims . buildzoom does the homework for you and helps you hire the right contractor .
johnson portables delivers space appropriate for many functions including patient care , ct scan , x - ray , emergency department , sterile processing or surgical suites . the temporary space provides for appropriate standards of care , including tjc ( formerly jcaho ) accreditation .
johnson portables works with you to tailor the right solution for your unique requirements . our patented , panelized building system can be quickly designed and assembled on a system’s campus , parking lot , or adjacent land and available for use prior to the beginning of renovation .
initially , tents were used for temporary medical facilities – an unsustainable solution for the care required by the community . in a short 22 days from enlisting johnson portables , materials for the interim facilities arrived in joplin . phase i was fully operational and occupied four weeks later .
johnson portables has developed an adaptable , durable , portable building system that can be rapidly deployed in a variety of situations . quick to assemble , these panelized portable buildings can be erected and fully functioning within weeks , offering shelter , electrical service , heating / cooling , and bathroom facilities .
by october 3 , 2011 – less than 14 weeks after giving the approval to johnson portables – the full 31 , 000 square - foot portable health care facility was completed and occupied . the interim hospital includes 60 beds , emergency department , icu , access corridors to a catheterization cab , mobile surgical and radiological trailers , and dialysis facilities .
as previously mentioned , you need to make sure to follow any state and local regulations regarding construction work , which includes hiring a licensed or registered general contractor . ask the contractor for proof of their certification before signing anything , as well as their proof of insurance . you should also check your homeowners insurance policy to see if they offer coverage for contracted work . you may want to call your insurance provider and ask for more details on what your plan will and won ' t cover .
there are many general contractors who also specialize in certain tasks themselves . there is usually at least one general contractor on hand to organize the construction of an entire home , for example . but general contractors could also help a homeowner add an additional bedroom , build an in - ground pool or complete a major landscaping project . they could also work with a business to add or improve office space , whether that means making more room or converting a commercial building from a nail salon to a restaurant . basically , if it ' s a job that involves building or repairing , a general contractor probably knows how to get it done .
in essence , general contractors could be thought of as middlemen between a homeowner or business owner and any number of specialists . to get their money ' s worth , many assume they should just
cut out the middleman
and hire specialists directly , but this often proves more difficult in practice . general contractors won ' t be completing an entire project by themselves , but should have a long list of dependable experts who can work together and accomplish any task . they might also serve as the manager on the site of a construction project , overseeing workers and providing guidance and assistance when needed . for larger projects , though , the contractor might only handle administrative matters and employ a foreman or other professional for on - site supervision .
originally located on west fisher and south chilson in bay city , the company moved to its current located on kasemeyer in 1967 .
the company has also built the financialedge community credit union , 1199 s . euclid , in 2004 , and the bay regional medical center ' s west side medical mall , 4175 n . euclid , in 2006 .
we ' re very busy this summer , and happy to be so ,
he said .
we wrestle with that , what would be our legacy or heritage ,
he said .
being a family business , we have the drive and desire to continuously improve in our community .
he also cited the
privilege of working with my father for many years . his allowing me to make decisions and coaching me was very important to me in the transition from one generation to the next .
we put emphasis on doing our very best for our customers , each and every one ,
he said . so far , it has paid off , as word - of - mouth from satisfied customers has played a pivotal role in the company ' s prosperity .
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health care systems face unique challenges as they attempt to provide technologically advanced services in aging facilities . building upgrades are often necessary , but providing top - tier care and revenue continuity can present significant challenges .
“the flexibility of using this system is remarkable . the solution set has been used in hospitals that meet all code requirements . ”
on may 22nd , 2011 , a devastating f5 tornado struck the community of joplin , mo . the tornado’s path of destruction caused numerous deaths , injuries and significant residential and commercial devastation . st . john’s medical center in joplin sustained a direct hit . the nine story , 367 bed hospital suffered irreparable damage .
to solve the customer’s critical need for temporary , energy efficient , code compliant medical facilities by supplying a rapidly deployable , customized , hard walled building system , fully equipped with hvac , water , and electrical hook - ups .
our close working relationship with the carpenters 706 and laborers 1098 labor unions provides beneficial strengths to our company that in turn benefits our customers .
estimator / project manager – rick joined the company in the summer of 2010 as an estimator . . .
assistant project manager / administrative assistant – emily has over four years of experience as a . . .
estimator / project manager – rick joined the company in the summer of 2010 as an estimator / project manager . he has . . .
assistant project manager / administrative assistant – emily has over four years of experience as a non - profit office administrator , serving in . . .
column for the project that you are inquiring about . you may also contact the estimator via email by clicking on the
for the project . bids are due to emily @ urltoken or faxed to 989 - 686 - 9970 .
if the project that you are looking for is not listed here , please email emily @ urltoken for more information .
© copyright 2018 midland area chamber of commerce . all rights reserved . site provided by growthzone - powered by chambermaster software .
their buildzoom score of 0 does not rank in the top 50 % of michigan contractors .
for more details about their pricing , check out their recent activity to see how much they have charged for different types of work .
interior renovations for suite b & c 3226 & 3220 fashion square blvd . plans are in the job file . apl . is in the job file
misc . interior renovations americal general finance plans are in the job file . apl . is in the job file
michigan requires contractors performing any work on residential properties to be licensed with the michigan department of licensing and regulatory affairs .
contractors in michigan must complete a 60 hour approved prelicensure education class prior to taking a buisness and law exam . contractors are required to take continuing education upon renewal of an active license .
michigan requires licensed contractors to carry an active workers ' compensation policy . although general liability insurance is not required under michigan state law , it is always advisable to hire contractors who carry it . request copies of the certificates for both forms of insurance for your records .
the buildzoom score is based on a number of factors including the contractor ' s license status , insurance status , verified work history , standing with local consumer interest groups , verified reviews from other buildzoom users and self - reported feedback from the contractor .
before hiring a contractor in michigan , be sure to get at least 3 detailed bids . quality contractors will take the time to explain their budget proposal , and help guide you through the estimate process . be wary of an abnormally low bid , they are not worth the risk . these underpriced projects often do not end well for the homeowner , choose a contractor you trust and can clearly communicate with . buildzoom has made the bid collection process extremely simple ( and free ) . just click here to get started .
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buildzoom’s database now contains every licensed contractor across the u . s . - over 2 . 5 million of them . . . categorized contractor profiles are enriched using government data from state licensing boards , better business bureau ratings , and more…
buildzoom jumped into the fray by announcing that it raised $ 10 . 6 million in a round led by formation 8 . . . . the y combinator - backed startup said it will be focused on remodeling projects , where the median budget is around $ 19 , 000…
a new index compiled by buildzoom — which identifies contractors for projects — found that renovations are running 2 . 8 percent above their 2005 level…
projects range from new buildings to additions to remodels , the company works with a wide range of markets , including health care , corporate offices , financial , education , industrial , retail , religious , governmental and agricultural .
we work with each customer as an individual , with the unders . . .
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an artist rendering of the new dow bay area family y building at the corner of washington and tenth in downtown bay city .
the project also was split into two phases , with the first phase costing $ 13 . 2 million for the initial building , and the second phase costing $ 2 . 3 million for a competitive swimming pool and two community rooms .
in january , y officials said finalizing a design had taken more time than expected , and hoped to break ground this spring .
earlier this month , joy buchanan , a retired communication consultant for dow chemical co . , was hired by the y to serve as the official spokeswoman for the project .
midland - based dow chemical has contributed $ 4 million to the project in return for naming rights and the inclusion of the company’s logo on the new y building .
konnie licavoli , president of the bay area family y’s board of directors , could not be reached by the times for comment , and scott carmona , another member of the board , declined to comment .
“the care center may be framed in , but there would be no walls and it wouldn’t be finished , ” said buchanan .
“we’re going to talk to people , encourage them to give and build our contact list , ” said buchanan . “we won’t be doing a massive pr campaign , it will be more of a one - on - one fundraising effort . ”
members haven’t received any information on when a groundbreaking may take place , said bill french , 70 , of bay city , who has been a member of the y since he was 7 years old .
“i know where it’s going to be located , but that’s about it . ”
the 118 , 000 - square - foot y facility will be built on a piece of land next to bay city hall and adjacent to the 40 - acre uptown at riversedge site .
buchanan said it’s not about just starting the project — it’s about completing it .
“people shouldn’t be discouraged , ” she said . “we are certainly on track , that’s not an issue . it’s going to happen , it’s just a matter of the best time and when we can secure our funding . ”
buchanan said that bids have been received for the project and y officials have met with various companies . she declined to say how many or which companies have submitted bids .
“we are confident at this point that the fundraising will be accomplished , ” said buchanan .
this months articles : demolition : the fine art of dismantling - an art deco gem on its way back from the brink - insurance & bonding - rising . . .
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the 24th annual bay area chamber of commerce golf outing was a scramble to not only take home one of the many donated prizes , but to stay dry from threatening storms overhead throughout the day . with the help of mother nature however , the rain held off until the very end of the outing !
the day kicked off with a continental breakfast and a shotgun start ! many different contests were held throughout the outing from longest drive to closest to the pin . the outing was wrapped up at the club house with a social hour and hors d ' oeuvres followed by an awards presentation !
yeo & yeo , p . c . , cpa ' s & business consultants
( l ) the michigan works ! gang takes a break to pose for mybaycity camera . ( r ) joellen from the bay area chamber does a pit stop at the covenant healthcare hole !
( l ) meadowbrook insurance crew , brandon sutkowi and jeff anderson along with dennis johnston and dan mcevoy of independent mortgage . ( r ) citizens bank hole gave out coke - n - cozies !
( l ) ed spence , kevin leitz , jim schell and scott mcculloch take a break and show their pearly whites ! ( r ) chemical bank ' s
save michigan
campaign was a hit at the outing . pictured are crystal wackerly and suzanne neering .
( l ) andrews hooper & pavlik gang
lose their cool
with the men ! pictured are lori appold , tim holsworth , randy morse and diane thompson . ( r ) bay area chamber of commerce representative joellen ensures everything is running smoothly
( l ) mike debo , 1st vice president of chemical bank poses with jason dore . ( r ) pictured is the wiog crew amanda , jessica , melissa , angela , dan and nikki !
( l ) leanne & diane , chamber ambassadors finally move forward after thinking their cart had died . . . it was in neutral ! ( r ) bay city country club chef dean schultz and rusty publow cruise the holes to ensure everything was a - okay !
the 2008 golf outing committee and the bay area chamber of commerce sincerely appreciate the support and contributions from sponsors , prize donors and participants . they would like to thank you all for making the 2008 outing a phenomenal success !
prior article july 9 , 2018 by : o . j . cunningham 2018 community center pool free swim days !
ads by m y b a y c i t y . c o m
bay city , michigan usa all photographs and content copyright © 1998 - 2018 by oja / mmcc . they may be used by permission only . p3v3 - 0200 ( 1 ) 0 id : default userid : default type : reader r : x pubid : mbc newspaperid : nopaperid pid : 1560 pd : 11 - 18 - 2012 nd : 2018 - 07 - 05 ax : 2018 - 07 - 09 site : 5 articleid : 2898 maxa : 999999 maxaa : 999999 python / 3 . 5 aiohttp / 3 . 3 . 2
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if you live in an arid region , this style is likely going to be the best choice for your landscaping . using a mix of garden decor and plants , southwest design aims to make the most of plants that retain water well and can handle dry , warm climates .
mediterranean - style landscaping takes its cue from the gardens and plants found in greece , italy and other mediterranean countries . it is a popular choice that takes advantage of new varieties of palm trees and plants that conform to different climates , and includes tiles and furniture that compliments the plants .
these professionals have the best materials and tools available to create the look that you desire . diy projects can end with structurally unsound builds , requiring additional time and money to fix the issues . good landscapers will ensure a solid result that melds with the rest of your landscape design .
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my cat is 11 and i thought it was time to put her to sleep because of some health issues . dr . anthony was able to diagnose and treat kaya appropriately while also giving me the emotional support i needed . kaya is returning to her playful self . thank you !
this is definitely the best veterinary clinic i have ever been to , dr . anthony always takes the time to answer all of my questions and always explains everything she is doing with my pets , whether it be a simple blood test or a spay / neuter . i have been going here for a little over a year and can honestly say i will never go to anyone else , both the staff and the doctor here are always friendly and extremely helpful . i always feel confident when leaving my pets with dr . anthony because i know they are in good hands . definitely reccomend bringing your pets here !
been going to this vet for ~ 5 years now . used to go to a different vet in the area but had an awful experience and found this one ! i never wait long . i often take two dogs at a time and they are quickly weighed and seen by staff . dr . anthony manages my elderly dog ' s seizures beautifully . both dogs get fast and easy blood draws there . staff is very friendly . i never have an issue getting my dogs out of the car to go to the vet . staff has even helped me take the dogs back to the car when i have my kids with me !
choosing the right vet for your pet can be tough . after all , your furry friend can ' t tell you how he or she feels about the doctor . even though you ' re not the one treated by the vet , whoever your animal sees is obviously your decision . since many veterinary diseases and injuries can turn into emergencies very quickly , it ' s important to have a go - to vet . this way , you can ensure you ' ll know whom to see when your animal needs care .
speak to your friends and family about vets who ' ve treated their pets . you can even talk to your groomer or an animal shelter worker for referrals . when you visit the clinics you ' ve been referred to , check that the facility is clean , animals are separated and the staff is calm and courteous . not all clinics are american animal hospital association accredited . this accreditation isn ' t a legal necessity , though a clinic that ' s aaha - accredited is guaranteed to offer high - quality medical care . to receive accreditation , the clinic has to meet the aaha ' s standards in the areas of facility , equipment and quality care .
if you ' re looking for a specialist , you want to make sure he or she is board - certified to practice in that specific area of animal medicine . you ' ll want to make sure your vet is also convenient to visit , so there are factors to take into account .
look for a vet who ' s close to your house , as many animals don ' t like being in the car for a long time . if there ' s an emergency , you want to make sure you can get your pet to the vet as quickly as possible .
though all veterinary clinics must be able to make arrangements to see their clients ' pets outside of office hours if there ' s an emergency , these arrangements may not always be at the facility you ' re used to . double check with the office to see where the emergency facility is .
some clinics have longer hours than others . if you work a 9 - 5 schedule , make sure the office is open on nights and weekends .
whether you have pet health insurance or not , it ' s still worth checking what the regular costs for typical procedures are at the vet ' s office . there isn ' t a set standard when it comes to price , so it ' s good to know that you ' re not looking into a clinic that ' s beyond your means .
the type of animal you own should play a part in which vet you choose as well . while your options are vast if you have a dog or cat , you may have to visit an avian clinic for your bird or an exotics clinic for your snake .
just as there are many types of doctors , there are many types of vets . some focus on livestock or house pets , while others may specialize in dentistry or surgery . they may work in a veterinary clinic or zoo , working specifically with the animals housed there , or travel to farms to work with livestock . since horse racing and other equestrian activities are so popular , some vets are trained to work just with horses .
diseases , like malaria and yellow fever are also transmitted through animals . some vets have insight to diseases that affect both humans and animals . vets have contributed to the treatment and cure of many diseases that plagued both humans and their furry friends .
government agencies employ veterinarians as well . when an animal comes from a foreign land , these vets quarantine them and check for any diseases that may be present in an effort to control new diseases that can be brought into the country . other specific types of vets include :
private practice veterinarians : this is the most popular type of veterinarian , and many of these professionals work at clinics . they may also go to farms to care for livestock that can ' t be transported to the clinic .
teaching and research : these vets work at veterinary schools , training students who are planning on joining the veterinary field . they may also work in college labs conducting research pertaining to animal health .
regulatory medicine : these vets work closely with diseases rather than animals themselves . their responsibilities include controlling or eliminating illnesses , and protecting the public from diseases in animals . they may also work with the u . s . department of agriculture ' s food safety and inspection services .
public health : these vets are also known as epidemiologists . they work for cities , counties , states or federal agencies to help control and prevent animal and human disease . public health vets may work for the fda to determine the safety of medicines and food additives .
uniformed services : the u . s . army veterinary corps employ these vets . they ' re responsible for biomedical research and development .
private industry : these vets go to school solely for positions in pharmaceutical and biomedical research . they work in labs that produce chemicals , drugs and vaccines for both humans and animals .
a vet assistant works alongside the veterinarian and helps out around the clinic . in some cases , they may assist vets in surgery or restrain struggling animals during tests or lab work . the everyday duties of a veterinary assistant include ; monitoring and caring for animals after surgery , keeping medical records , cleaning animals ' teeth , feeding and bathing them , cleaning cages , sterilizing surgical equipment , giving animals medication , collecting samples for testing and performing laboratory tests , and offering grief counseling to pet owners .
it ' s a good idea to bring your pet to the vet regularly . this way , he or she becomes familiar and comfortable with the care providers , and you can stay on top of your pet ' s preventative care . if the animal is small enough , bring it to the office in a carrier . just as you visit the doctor for a yearly check up , you should bring in your pet for regular check ups as well . during a routine veterinary visit , the vet will probably begin by asking you if there have been any changes in your pet ' s behavior or habits .
the vet will then take your pet ' s vitals , like weight , temperature , pulse and respiration rate , and perform a physical examination of the pet . during a physical exam , the vet checks the abdomen for swollen organs , and the legs , feet and joints for any potential problems . depending on the age , breed or condition of your pet , your veterinarian may also check the eyes , ears and mouth .
when your vet conducts a full body examination , he or she will check out your pet ' s coat and skin , noting any hair loss , itchy spots or lumps . keep note of your animal ' s shedding habits so you can let the vet know if anything seems abnormal . the vet will check for parasites , fleas , ticks , mites and heartworms as well .
vaccinations are also important to your pet , especially if you have a cat or a dog , and your vet will suggest that you make sure they ' re current . keeping up to date with vaccinations can prevent your furry friend from getting distemper , rabies , hepatitis and lyme disease . some vaccinations last longer than others , so speak to your doctor about staying caught up with your animal ' s shots .
just like your own health insurance , you want to make sure your animal is covered before he or she needs veterinary services . some common animal surgeries can cost thousands of dollars , and you don ' t want to end up having to foot a surprise bill that costs more than your paycheck .
there ' s no set price for pet health insurance . costs can depend on factors such as where you live , the age and breed of your pet , and how much coverage you want . before you take out a pet insurance policy , you ' ll want to meet with your vet to go over what he or she thinks your animal should be covered for . many vets believe that you should make sure cancer , chronic disease , hereditary and congenital disease , and common breed - related medical conditions are all addressed in your policy .


repaircare is a british company that specialises in repairs for brown and white goods .

the company is based in the west midlands and has a network of tradesmen that provide a repair service throughout england , scotland and wales .

repaircare

repaircare tried to repair my fridge freezer twice . unfortunately it was beyond hope but repaircare were true to their word . no fix , no fee ! !
engineer did not arrive on appointed day . no communication from repaircare or engineer .
we work with repaircare who offer a nationwide specialist domestic appliance repair service for most leading manufacturers . repaircare also runs a call centre handling calls for manufactures and insurance companies . customers can book a call direct on the repaircare website : urltoken .
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please note out - of - hours engineering support is only available to customers subscribing to enhanced care levels – repaircare 24 * , repaircare 12 * and repaircare 06 * . we mention this as to assure you that no discourtesy is intended should you be informed the engineer is unable to accept your call .
repaircare was launched in 2002 and has grown into the uk ' s leading independent kitchen appliance repair specialists .
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it’s now just under 4 weeks since i engaged ( and paid ) repaircare to fix my fridge / freezer .
he thought that it was now the compressor and he would contact repaircare for authorisation to order a new one .
we aspire to make repaircare the repair service you choose to use when any one of your kitchen appliances breaks down .
birmingham · repaircare are the appliance repair people . follow us for updates , the latest news , great deals and general ramblings !
repaircare provides a first class repair service covering your cooking , laundry , refrigeration , dishwasher , air conditioning , dehumidifying and floorcare appliances .
late on saturday night i ordered a part from currys partmaster ( so much for repaircare’s claim that the part was no longer available ) .
repaircare was very fast and efficient and the engineer that came was very helpful and polite . i will use them again , for sure .
having tried to put things into a proper and fair perspective repaircare need to clearly deal with complaints better and get on top of things quickly .
الدقيق لخدمات اصلاح الاجهزة المنزلية aldaqiq household repairing services . ( professional licence ) dubai . copyright © 2015 . all rights reserved . powered by repaircare .
l a wilson : can’t think of any balanced point to put forward on their behalf there . i will put your experience to a contact i have high up at repaircare .
repaircare is the biggest rip - off ever and to this date , i am still not sure if i’ll ever get a refund or my washer - dryer fixed by this company .
felt i needed to comment as all reports so far on repaircare are poor . my washing machine packed up on monday morning ; booked repaircare online monday afternoon ; they phoned me on tuesday to confirm a visit on wednesday ; arrived by wednesday lunch time and fixed my machine within 1 hour . i paid the origional fixed price of £104 and am a happy customer .
initial impressions were excellent but the engineers visit failed to repair the fault and repaircare have provided no customer service or help , one week later i’m left with a fridge that does not work and not the slightest glimmer of when or if they will come back out . seems to me like they took my money but know do not want to know , so i give repaircare to lowest rating you provided .
repaircare are a national company offering fixed price appliance repairs . their fixed price appliance repairs include call out , parts , labour and vat . repaircare are part of connect distribution who are the uk’s largest distributor of appliance spares and accessories . they supply much of the independent repair trade . their website is easy to use and features 3 simple steps to get a quote . it’s incredibly simple and well designed .
although polite having paid for repair for my cooker the fault being diagnosed by aga and repaircare over the phone they sent an engineer knowing the part was obsolete . this meant i did not receive a full refund
i received an email from repaircare saying ‘i cannot see that there will be a problem at this end and this engineer will order the compressor for you and once received will contact to make another appointment for you . ’
without wishing to be seen as an apologist for repaircare i do believe it’s fair to say that most of the problems described in these comments are typical problems that you can commonly experience with many repair companies or repairmen .
repaircare 6 * 09 : 00 am – 17 : 30 pm , monday to sunday , with a guaranteed 4 - hour response time and a clear within 6 - hours same day , excluding public & bank holidays .
after the initial problem of the charge for the none repair , repaircare responded quickly for return visit . once the part was ordered we had to wit a long time for the engineer to come and fit it , even though the part had been in there office for a few days , they didn ' t call us to arrange we called them . hence the low marks . its working ok now so time will tell . thanks repaircare .
i would appear that repaircare are not interested in doing repairs when replacement parts are involved and that they are quite happy to make as much money as possible by eaning interest on refunds that they hold on too as long as the can .
repaircare 48 * 09 : 00 am – 17 : 30 pm , monday to friday , with a guaranteed 4 - hour response time and a clear by 23 : 59 day after next , monday to friday , excluding public & bank holidays .
dear tony g , thank you for taking the time to leave us a trustpilot review . please be advised we are in the process of investigating your repair fully and a member of our team will be in contact with you shortly to discuss further . thank you repaircare . dear tony g , we have been trying to contact you in regards to your concerns raised with us without success . if you still require us to investigate this please contact us on 0333 400 3701 . kind regards , repaircare .
l a wilson : thanks for the update . it is sad to see a few people having problems . i understand repaircare are getting a hell of a lot of jobs coming through and i think they are the victims of their own success at the moment .
the repairman , john from llanelli , was friendly and extremely professional . his job would have been a lot easier if he had been passed on details of the fault by repaircare , as i told them what was wrong , but , overall , a great job .
repair , support & maintenance levels : all services are provided by default with repaircare 48 * response level . our flexible maintenance packages are available to provide cover to your existing services from 09 : 00 am – 17 : 30 pm to around - the - clock .
i ordered a repair to my son ' s washing machine on saturday 13th april . repaircare said the repair would be carried out on wenesday 18th april . i believed this to be a reasonable waiting time and ordered the repair . yesterday ( monday ) i received an email from the appointed repairer who changed the repair date to 23rd april . i regard this inconvenience as unacceptable and i would not have ordered the repair had i been given 23rd april in the first place . despite two phone complaints the repair date is still 23rd april . additionally repaircare ' s job tracking site urltoken stated
a visit was arranged for 18 / 04 / 2018 but you rescheduled .
this is entirely untrue . repaircare rescheduled when the discovered they could not meet their obligation to carry out the repair on 18th april .
dear mr m , please be advised we are in the process of investigating your repair fully and a member of our team will be in contact with you shortly to discuss further . kind regards repaircare dear mr m , thank you for taking the time to provide us with feedback regarding your repair in particular your positive comments regarding our engineer . having looked into your repair history we do agree that you should have been made aware that the appliance needed to be defrosted before the engineer attended so the relevant parts could be fitted . we are sorry that there was a lack of communication and that we could not repair the appliance on the initial visit adding further delay to your repair . at repaircare we take all customer feedback very seriously and will make sure this information gets passed on to all parties involved . kindest regards repaircare
repaircare 24 * 09 : 00 am – 17 : 30 pm , monday to friday , and 09 : 00 am to 13 : 00 pm on saturday with a guaranteed 4 - hour response time and a clear by 23 : 59 next day , excluding public & bank holidays .
can’t fault this service . good communication from the start from repaircare and also from the engineer who texted approx time of arrival on the day . jason , the engineer , fixed my oven so i can cook christmas dinner ! phew . he was very polite and friendly . i would definitely recommend .
some manufacturers also offer fixed price repairs now at rates competing with repaircare . for example hoover / candy , ariston , indesit , hotpoint , creda and even the obsolete dyson washing machine have fixed price repairs . also , aeg , electrolux , tricity bendix and zanussi have relatively low and reasonable labour charges .
thank you for taking the time to leave us a trustpilot review . please be advised we are in the process of investigating your repair fully and a member of our team will be in contact with you shortly to discuss further . thank you repaircare . following on from our recent phone call , we are sorry to discover that your appliance was damaged upon its return to you . we would like to confirm that a new handle has been sent out to you as a replacement . we will make sure that your feedback is escalated to the relevant parties involved to prevent this happening again . kind regards repaircare .
repaircare 12 * 09 : 00 am – 17 : 30 pm , monday to sunday , with a guaranteed 4 - hour response time and a clear by 23 : 59 same day , if reported by 13 : 00 , if not clear by 12 . 59 next day , excluding public & bank holidays .
i’m naturally pretty sceptical and not easily impressed – always looking out for a catch . it shouldn’t be possible for repaircare to be able to include the spare parts in their repair charges but they are the uk’s largest spare parts distributor so they have access to much cheaper parts than most and they obviously think they can .
repaircare advertise fixed price repairs but unfortunately the truth is they do not fix every appliance for the price initially quoted and cover themselves against really expensive repairs by the terms and conditions quoted above . i must admit i’m uneasy with that because they advertise something but effectively say well only in most cases when it comes down to it .
on 16 / 08 / 09 i booked for a repair man to to come out and fix my fridge / freezer ( job ref : c1135924 ) and was given a date of 20 / 08 / 09 . he didn’t turn up and nobody contacted me . when i called repaircare i was given the excuse of a problem with the booking on the computer .
my own experience is of the engineer coming a day early , he did call , so not a complete loss . he came through on his way home from a “busy day” . didn’t bother to bring any tools in with him . opened the washing machine door and said it’s broken badly , they ( repaircare ) won’t pay to fix that when i tell them what parts it needs .
repaircare . ae ( الدقيق لخدمات اصلاح الاجهزة المنزلية aldaqiq household repairing services ) offers domestic appliances repairs within dubai . aldaqiq household repairing services , registered in dubai . we offer repairs for appliances out of their manufacturer ' s guarantee . if your appliances is in gurantee contact your manufacturer . all product names . logos , trademarks , and brands are property of their respective owners . copyright © 2015 . all rights reserved .
i don’t recognise the words you attribute to me in my review . my review says , “repaircare have access to very cheap parts because of their massive power as part of the uks largest spares distributor 4ourhouse . when calculating the cost of parts they use the trade cost of parts and not the retail cost which everyone else uses . the price difference can be substantial and this gives them quite a bit of leeway . ”
arrived on time to carry out repair , engineer very polite said that he was not confident that repair would work , if not there was nothing else he could do . i have since spent the last 5 days telephoning repaircare to get a refund . each time was fobbed off and promised a return call - nothing happened . after 5 daily calls eventually got them to accept that i should get a full refund . customer care 0
my christmas has just been ruined and it ' s all repaircare ' s fault . do not even bother with them , poor communication and rude engineers . my oven was supossed to be fixed today and now it won ' t be till new year as the engineer didn ' t have a clue , i ' m disgusted . i now have to wait till new year , and i have no idea what i will do for xmas day .
repaircare advertised fixed price repairs but unfortunately the truth is they did not fix every appliance for the price initially quoted and covered themselves against really expensive repairs by their terms and conditions . they claimed most repairs should however be covered by the sum quoted but after a few months ( of complaints ) they changed the terms and conditions to remove their right to charge extra for certain parts . if your appliance is beyond economical repair it won’t cost you any more than from any other large company as they will just charge the call out fee .
panasonic fridge freezer . repaircare cost for visit £221 . 00 service engineer attended said that the fan had frozen because the fridge door had probably been left open . i was not at home otherwise i would have told him that this was impossible due to the noise level and annoyance level of the alarm when the door is left open for more than 2 minutes . we turned off the fridge for the 36 hours to allow the fan to defrost . turned it back on to find that the fridge is still not working . dreadful service -
' repaircare ' couldn ' t care less . . . use at your peril ! * * * utterly appalling service * * * paid and booked ' repaircare ' to repair my dyson vacuum cleaner . the invoice clearly states that an engineer will arrive and carry out repairs on the cleaner on the specified day . it does not state that a courier will collect the cleaner and it will be taken away . it also does not state that because i have no box to send it back in ( i didn ' t know i was sending it back . . . ! ) that a courier will arrive with a box , then leave because they won ' t wait the 2 minutes for me to seal the box , and then i will have to wait for a further courier to arrive on another specified day , to collect the boxed - up faulty vacuum . so i am expected to take four days off work . . . day one to wait for an non - existent engineer to turn up , day two to wait in for a box to arrive , day three to wait for the courier to collect the box + vacuum , and then ( hopefully ) day four to await the arrival of ( again hopefully . . . ) a working vacuum . unbelievable ! ! ! ! ! this company and their courier company are an absolute joke !
i was given another appointment date of 01 / 09 / 09 . the repair man turned up . he stayed about 5 minutes undid 3 screws and removed a panel , looked at the inside and said that it needed a new pcb . he didn’t test anything at all . he said that he’d order the part and that someone would phone in a couple of days to let me know when it would be installed . by the end of the week nobody had called me so i called repaircare to be told that the part was no longer available ( for a fridge freezer that was less that 5 years old ? ? ? ) and that they weren’t going to do the repair . i was also told that my refund of the original payment less £40 would be done in 7 – 10 days ( strange that they can take the payment instantly but it takes them up to two weeks to refund it ) .
calls to 0844 numbers will be charged at 7p per minute plus your network access charge .
we are the fixed - price appliance repair specialist . on this website you can book repairs for all your home and kitchen appliances including dishwashers , cookers , fridge freezers and washing machines . we operate nationwide and our network of engineers can repair appliances from all the leading manufacturers .
we pride ourselves in offering a competitively priced , fast , efficient and reliable repair service .
we evaluate all customer feedback which helps us to ensure we remain focused on the delivery of a first class service .
urltoken is a division of connect distribution services limited , the uks largest distributor and stockist of domestic appliance spare parts . our registered address is connect house , talbot way , small heath , birmingham , west midlands b10 0hj . registered in england , no . 3004798 , vat number : gb 655 1290 41 .
the fixed price repair fee charged covers the total cost of the repair ( i . e . call out , evaluation , labour & parts , a professional safety check and vat ) .
we have a network of over 500 qualified engineers who work to very high standards .
we offer uk coverage delivered by a local engineer ensuring a quick response whatever the locality .
when replacement parts are required our engineers fit brand new high quality manufacturer approved parts .
you can monitor the progress of your repair online by selecting the track your repair option .
we carry the largest range of genuine domestic appliance spares & accessories covering most major brands supporting the aftersales market .
we carry the widest range of genuine consumables for most appliances ensuring you can maximise add on sales and encourage repeat customers .
our range of consumer electronics accessories cover a vast range including ipods , laptops , digital camera & camcorders , mobile phones etc .
our outdoor range covers major brands such as flymo , mcculloch , bosch , qualcast , karcher & nilfisk . in addition we carry the full range of gardena accessories for the garden .
our extensive range of appliances covers floorcare , kitchen appliances , personal care and outdoor products for brands such as ; dyson , panasonic , flymo & dualit etc .
account holders can get any product from our product range delivered direct from our national distribution centre to your customers door . a simple system which enables you to maximise your sales potential without the initial outlay for stock .
we are the appliance repair experts and our engineers have already successfully repaired kitchen appliances for more than 1 million households nationwide . whether it is your freezer , cooker , dishwasher or washing machine that has developed a fault we will do all we can to fix it for you , fast ! all our repairs are guaranteed and you can book online 24 / 7 .
we are the uk ' s leading independent kitchen appliance repair specialists . through our network of over 500 qualified engineers , we provide a first class service offering fixed price repairs , covering your cooking , laundry , dishwashing , refrigeration and floorcare appliances .
our fixed price appliance repairs include call out , evaluation , professional safety check and all required replacement parts so theres no danger of you being caught out by any extra or hidden charges . we are the uks leading independent kitchen appliance repair specialist and have already successfully repaired more than 1 million kitchen appliances .
whatever the fault with your appliance our fully trained , expert engineers are sure to be able to help . you can book your appliance repair online using our fast , safe and easy online booking facility or by calling our friendly sales team on
our site uses cookies . to find out what cookies we use and why we use them click here . if you carry on using our site we will assume you consent to us using cookies in this way .
you can check the details of your booking and the progress of your repair at any time using this tracking facility .
simply , enter your job number ( as stated in your confirmation email ) and your postcode below .
if you are experiencing difficulties with your repair please email : escalations @ urltoken and give a brief description of your problem . we will respond to you as soon as possible , this will usually be within 2 working days .
we repair all brands and models of domestic appliances including ; washing machines , fridge freezers , dishwashers , tumble dryers , washer dryers , cookers , ovens , hobs . all our repairs come as standard with our six months parts and labour guarantee .
we ' re ready to assist you six days per week . don ' t wait until the situation becomes worse . to make it as easy as possible we offer morning and afternoon appointment slots , often including saturdays .
to book your repair with one of our friendly and experienced appliance repair specialists , give us a call today or use our contact us page to schedule your repair in dubai appointment right now . . we ' d love to help !
living a busy life in dubai means you don ' t have the time to look for and get services through multiple companies . this is especially true for home maintenance . when you are looking for maid service in dubai , it would be most appreciated to find all the other home services you need in the same place . that is just what you have when you contact repair care .
you can not only find full time or part time maids in dubai but also excellent handyman services . dubai offers both of these services and more through the best company . repair care also handles home appliances repair in dubai residences . this service is offered as part of our handyman services in dubai .
home cleaning services division of our company hires only the best maids in dubai . our maid are conscientious and can be counted on to leave your home sparkling clean . for appliances repair , dubai handymen have the necessary skills to get your appliances back into top working order so you are not left with a nonfunctioning appliance for long .
whether you need your home cleaned , an appliance repaired or something else repaired or some other type of home maintenance done , you can count on repair care to provide the maid or handyman services you need . give us a call and we will discuss what you need and recommend the services that will best meet your needs and expectations . our reputable company depends on satisfied clients so you know we will go that extra step to make sure you are so happy with our work that you call every time you need one of our services .
call us today and talk to one of our staff to line up one of the handyman or maid service dubai residents already know are the best around .
repair care stands for total solutions for sustainable timber restoration and maintenance . not only do we have a wide range of quality products for joinery repair for the professional market , we offer training on how to use them to refurbish decayed and damaged timber . in addition , we provide comprehensive project management , offer advice and consultation services and are a trusted partner of many housing associations and local authorities .
this year we have introduced two new services with the aim to save money for housing organisations .
the uk housing market has in recent months seen some tragic events and changes , not least with the grenfell disaster in london . the effect of these changes has forced some organisations to review and change their plans as well as budgets for the next few years ahead .
with recent changes to the housing market , housing associations are now looking to review their plans to make them more cost effective .
repair care have agreed a partnership with iwp in uk . the two companies have worked together for over 25 years in the uk on many major projects both large heritage restoration and large industrial projects .
for 2018 , repair care has appointed a new national specification manager , national training and inspection manager . . .
this year repair care will be attending the specifi design events across the uk .
we are well known for our high quality products , but we do so much more . annually , we train well over a thousand contractors across europe and we also specialise in extensive project management . together with a highly motivated team of professionals , we are continually developing sustainable innovations .
here you can see several example projects . they reflect the possibilities and results of the repair care products . also check out the projects page for more projects .
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urltoken
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repair + care bietet ihnen die möglichkeit 50 % und mehr an selbstbehalt zu sparen .
if you have any questions , contact the online shop or , if necessary , trusted shops .
you can protect your purchase up to an amount of eur 2 , 500 against the loss of your payment in the event of non - delivery or after the return of the goods – regardless of the method of payment . the guarantee runs for 30 days . the shop bears the costs of the buyer protection for you ! if you buy goods in another currency , the following coverage amounts apply : eur 2 , 500 , chf 4 , 000 , pln 10 , 000 , gbp 2 , 500 , aud 3 , 000 , bgn 5 , 000 , cad 3 , 000 , czk 60 , 000 , hrk 18 , 000 , huf 700 , 000 , ltl 8 , 500 , nzd 3 , 500 , ron 10 , 000 , rub 100 , 000 , try 5 , 500 , dkk 20 , 000 , nor 20 , 000 , sek 20 , 000 , usd 2 , 500 .
urltoken fulfils the trusted shops quality criteria and is thus awarded the trusted shops trustmark . compliance with the criteria is continuously audited by experts . the audit covers areas such as data protection , costs and payment , delivery terms , returns processing and customer service . terms and conditions in detail
the score is calculated based on the 62 trusted shops reviews collected in the last 12 months . in total , urltoken has already collected 323 reviews .
50 days later and still no fix . continuously told we ' re awaiting a part . £169 in someone else ' s bank account for nothing .
4 day wait for fridge / freezer engineer . compressor failed , replacement required . 2 more days before informed repair could not take place . cost of replacement compressor at urltoken £221 . 91 - within £250 limit . result 2 weeks and 3 days without fridge in hottest summer for years .
we were very satisfied with the outcome of our request for service . reaction was quick leading to a very satisfactory resolution .
took £45 call out fee for trying to switch on oven and then telling me it couldn ' t be repaired appalling service do not use - no fix no fee doesn ' t apply to call out - misleading website .
easy to book , can choose day that ' s easy for you , cooker repairs quickly . very good service
good engineer , tried , in our opinion to fix the machine . apparently beyond economic repair - pinhole in machine allowing water to flood over time . so could not repair .
good communication called at agreed date and time , needed non stock spares , arranged installation date when spares available , called and fitted same as arranged . very efficient , tidy and polite engineer .
engineer came very early 7 . 45am , came in , spent 20 minutes at the most and scarpered . despite parts being under warranty , engineer not interested . cost me £139 for him to empty the filter . no attempt to investigate burning smell , smoke or loud spin noise .
we were disappointed at the length of time it took for the repair to be completed but more than that was that repair care did not bother to contact us . we would not use them again . if it wasn ' t for the dedication of the engineer , it would not have been completed at all .
paid £119 only to be told when the engineer visited the part needed to repair my oven was obsolete . considering i had to provide the make , model and serial no . plus a full description of the issue prior to payment being taken , i’m annoyed to say the least . my request should have been rejected due to the age of the oven beforehand if checks had been done to source the part first . not happy .
i was advised of the time the engineer would be arriving and he was on time polite tidy and quick , i would use them again .
accepted my payment and clear description of straight forward fridge freezer fault then called to say they would not do the repair . it looked too good to be true and it was . ( i did at least get my money back after reminding them . )
1 , eng missed1st visit . 2 , no comms from any1 2 say they were not coming . 3 , after failing to turn up on the day we received no call , text or email and had to do all the chasing . 4 , on the 2nd day again no comms to advise of eta . we had to do all the chasing . 5 , when they did turn up they incorrectly diagnosed the repair and ordered expensive parts not required . 6 , 3 weeks lat
order placed 19 / 03 / 18 repaired 7 / 3 / 18 . too long to wait .
till 9 . 02 still awaiting for service , engineer didn ' t came first two times at third he been very unprofessional shout and told me that he has no time to check proper my washer , he decide to order parts and then 3 weeks later no parts , no engineer , no fixed washer . . hope so will finish soon
fantastic service . arrived and mended my cooker on the said day . a very polite man . clean and tidy work . a + + + +
first booked on the 8th . . . one cancellation and 1 engineer visit with the wrong part . still awaiting another engineer visit once they have the correct parts not happy as this will be 3 weeks at least from ordering
informed of date of repair , then email for time slot , engineer arrived as promised and repairs carried out accordingly . what more could you want ?
in spite of website assurances that all would be fixed , the fitter the work was allocated to , decided it was either too near christmas , or too much trouble and giving me a load of implausible excuses , cancelled the appointment . i did get all my money back , but by this time it really was too late to get somebody else to fix my fridge before christmas . most unsatisfactory .
service was excellent . engineer arrived on time . even took a photo of the damaged part so that the correct replacement was ordered . i liked knowing how much it would cost . even though the engineer had to return to fit the replacement i was not charged any more . very good value for money . i will most certainly use this company again .
the engineer needed a bit of chasing to get him to site , but when he got there he dealt with the problem quickly and efficiently .
this guarantee covered a repair to a built in oven . the engineer was unable to repair the product . no charge was made and the contract with the repair company was cancelled .
good value , repair carried out within a couple of days of me phoning . would use again .
took the day off work , engineer didn ' t arrive no communication to let me know what was happening . waiting for a call to rearrange , will update .
yes , i would like to report the review to the trusted shops service department .
this retailer fulfils the trusted shops quality criteria , e . g . credit rating , cost transparency , customer service and data protection . further information and guarantee conditions
every order can be rated with up to 5 stars in the categories delivery , goods and customer service . customers can review the shop up to 6 months after placing an order . the average rating of each review is calculated by figuring out the mean of the scores given for the three categories . the overall rating of the shop is the simple mean of all the average ratings of all the trusted shops reviews collected over the last 12 months . in their comments , customers can share their experience with urltoken in their own words .
trusted shops is the leading trust brand for online shopping in europe . trusted shops perfoms automatic and manual checks on all reviews , because only genuine reviews really help customers to make the right purchasing decision .
copyright © 2018 trusted shops gmbh . all rights reserved . terms and conditions | imprint | data privacy
if you are the type of person who takes comfort in prices being fixed and inclusive , then fixed price repairs may be for you . you could end up paying more than necessary if your appliance turns out not to need any parts or needs inexpensive parts , but you could save money if it needs an expensive part .
make sure you read and understand their terms & conditions though as if parts are “too” expensive they can say the appliance is not worth repairing although all engineers from any company will tell you an appliance isn’t worth repairing if the repair is going to cost more or close to the price of a new appliance .
a mere 3 months guarantee on repairs is very poor indeed . under the sale of goods act , any repair should last a reasonable time , as should any parts fitted . 3 months is nowhere near a reasonable time for almost any repair especially if new parts are fitted . however , if that’s all you get ( and there’s no law forcing a company to give any guarantee at all ) you would have to pursue your claim in the small claims court or through a consumer help body if a repair by a company offering only 3 months guarantee failed after an unreasonable time outside 3 months .
there are some appliance repair companies listed on site book washing machine ( or other appliance ) repair page including companies offering a much more desirable 12 month guarantee on repairs .
do your research . don ' t waste money with bad purchases . which ? have an excellent no - strings trial offer - get your 1 month trial for £1 what ' s the catch ?
i only write when i have something worth writing or warning about . you won ' t get many - but when you do they could warn you about an important safety issue .
booked a repair of our miele washer , which is making nasty bearing rumbles . charge was £129 rather than £70 – fair do’s , it’s a miele .
the chappie turns up , says it will take two people to do the job and will have to be taken to the workshop , that the charge is too low , and went away . still waiting a week later for an estimate of how long and how much . not impressed so far……
hello tony . that’s not good . have you tried ringing them ? please keep us informed .
thank you thank you thank you… found this website on google , just as i was despairing about the possible cost of calling out a repairman ( or having to fork out for a new machine ) . but one friday night in later , machine is fixed , by me – your new biggest fan : - )
hello l : thanks for your contribution . i’m not sure what you mean about only being able to make an appointment several days on , as most people would want immediate appointments or within a few days .
not turning up is bad , though that happens a lot across many companies as engineers can get stuck on a job or have traffic problems and it’s just not possible to complete all jobs at times . a courtesy phone call is expected though .
it’s also not unusual for parts to be required and a second visit necessary – that’s very common because it’s impossible to carry all but the most common parts for the most common machines . even the manufacturers often have to return with parts another time although i would expect the manufacturer to have more parts than anyone carrying out repairs to all makes .
reports i’ve heard indicate manufacturer’s service is commonly poor and long waits for appointments and parts common too .
unfortunately i have no idea how many satisfied customers there are to balance things out as most people only contribute when not happy and all businesses have things go wrong to some extent . i’m hoping these are just teething problems caused by the success of the service , which may have overloaded them with calls .
in addition to my last comment , i forgot to add that leaving the freezer unplugged for at least 5 hours is often necessary for modern frost free fridges and freezers if they have become caked in iced inside . if this is not adhered to the fault will usually reoccur .
in my experience many customers didn’t follow this instruction because it’s too inconvenient , and the fault reoccurred . i don’t know if this is the case in your situation but it is essential to allow the unit to properly defrost if advised to .
re ‘i’m not sure what you mean about only being able to make an appointment several days on , as most people would want immediate appointments or within a few days’ .
i can see the ambiguity in my comment , sorry . i was trying to say that available appointments were quite a few days in the future . as you say your need is almost immediate .
we did leave the freezer nearly 8 hours before switching it on . hey , after two weeks with it , whats a few hours ?
i have now been contacted by a senior customer service person ( after i advised them i was going to give negative feedback . )
whilst the person who rang was very pleasant , we haven’t moved on at all .
they have a process…which i know off by heart as it has been explained to me repeatedly . that process can’t be changed .
what they are missing is that a good operation always needs processes but that when the process falters , service recovery must always be the priority over process .
many companies make mistakes , its the ones that are flexible enough to recover well from failure that typically the customer remembers and recommends .
thanks laurie : my attititude has always been that no company is immune from cockups and things going wrong so i agree that the sign of a good company is not defined by whether things go wrong or not but how they deal with inevitable problems .
the only thing i can say in their defence at the moment is that although they’ve done half a million repairs so far they’ve only just launched the service to the public , whereas they’ve previously carried out repairs for insurance companies . i suspect they are currently experiencing a big surge in demand .
too good to be true…………cost £120…… . . chap turns up within a 12hr time frame only to say he has to order a part for the cooker ( should only be a couple of days hes says ) … . . its now the second week ( third of not having a cooker ) and still no part ! call centre just says dont know when part will be in !
the engineer had to return for a 3rd visit ( now 4 days off work due to an initial ‘no show’ ) .
he said that i had a big leak in the system and that the fridge / freezer was toast .
i know nothing about refrigeration but i questioned the logic of a big leak causing the unit to fail so quickly after his previous ( unsuccessful ) repair when he didn’t detect a leak . also why was the fridge section working ok ?
anyway , he reluctantly tested the system pressure and it was as he left it fully pressurised i . e . there was no leak .
10 days on i had heard nothing so i contacted the call centre to be told that it had been referred to the technical section , but ‘he’ had been off for a week or so . i should be patient and they will get back to me when they have discussed it with the engineer .
four weeks since i started and my fridge / reezer is no further on towards repair .
engineers not turning up occasionally , misdiagnosing faults , not having the parts , and when ordered parts taking ages to come are all sadly common issues experienced by customers of many repair companies because companies have to repair too many products and too many different brands . people commonly expect engineers to turn up with the right parts but this just doesn’t happen very often when engineers are expected to repair almost every make of appliance and every type of appliance . they’d need to drive around in a transit lorry to carry them all .