nfon ag is a provider of cloud-based telephone systems , with its headquarters in munich , germany .

the company was founded in 2007 and operates in germany , austria , switzerland , the netherlands , hungary , the uk , slovenia , croatia , czech republic , ireland , romania and turkey .

nfon 's uk entity , was established in april 2013 to extend robust and reliable business communications services to uk enterprises with no minimum contract term .

nfon uk uses the bt network for uk number allocations , porting and call terminations .

nfon operates ip-centrex-telephone systems for businesses and is the only provider of cloud telephony that offers this service specifically for large businesses with 1-249,000 extensions .

nfon 's customers include businesses in the field of finance and retail , ( financescout24 , tegut ) as well as public bodies such as the administrative district of elbe-elster and the city of grevesmühlen .

nfon

nfon - nfon : how the cloud telephone system works for you . . .
machtlfinger str . 7 81379 münchen tel . : + 49 89 45 3000 urltoken email : info ( at ) nfon . com info ( at ) nfon . com
nfon customers : gt85 - polska [ deutsch , english , español , pols . . .
urltoken terms and conditions legal notice data protection © 2017 nfon ag , all rights reserved .
the grey matter and nfon webinar has already occurred . the recording will be available soon .
that make your customers what they are : humans ! read the full story on the nfon blog .
“our tremendous success since the launch of our nfon partner programme shows that we are heading in the right direction . now is the time to invest heavily , ” says marcus otto , ceo of nfon ag .
nfon supports you in your sales endeavors in any way possible . for example with new customers , advertising materials and top commissions . but also with powerful products to win over your customers : the nfon cloud telephone system and sdsl .
addition to the deutschlandlan product family of deutsche telekom : deutschlandlan nfon , the modern cloud telephone system on basis of nfon , is now available via the telekom cloud portal . as strategic partners , nfon ag and deutsche telekom have tailored their solution to the requirements of small customers who aim to replace their existing isdn system with a modern ip telephony .
benefit from secure business telephony from the cloud and modern unified communications features . use cti with nfon and extend your nfon solution with the versatile options of successful business process integration . take advantage of the numerous additional benefits to improve your daily communication .
the investors in the munich company nfon ag , one of the leading providers of outsourced telephone systems ( ip centrex ) , have decided together with nfon’s management to commit additional capital to accelerate growth against the backdrop of this year’s positive business performance .
in the meantime please call chris wheeler on + 44 ( 0 ) 1364 655196 for more information about nfon and cloud telephony .
about nfon ag business communication around the world is undergoing the greatest change in its history . a modern business phone system in the cloud is an investment in the future viability for businesses of any size or industry . nfon offers unlimited capacities for the challenges faced by companies with 2 to 249 , 000 employees . nfon is a cloud solution “made in germany” and stands for data protection , reliability , and tüv - certified voice quality . these facts together with the more than 150 intelligent features , simplicity of operation , cost effectiveness and essential security features all contribute to nfon being one of the leading provider worldwide . operating in 12 european countries , nfon ag has its headquarters in munich . urltoken
cloud service
made in germany
deutschlandlan nfon provides customers with a cloud service
made in germany
.
development , operation and support happen exclusively in germany . users of deutschlandlan nfon get the acquired high level of service and security by deutsche telekom and nfon
, says jürgen städing , chief product officer at nfon ag . for the solution therefore , the particularly strict german data protection regulations apply . both partners , each market leaders in their sector , guarantee highest security and availability since all services are happening in high security and redundant data centers .
optimal integration of estos products with nfon allows you to use proven unified communications and cti convenience features in the cloud as well . this will enable you and your employees to significantly improve communication and collaboration . using the federation feature , you can also use cti for nfon outside the company .
nfon ag is based in munich and is the leading provider of high - end telephone systems . the company offers
made in germany
cloud technology . an encrypted internet connection allows nfon worldwide access to telephone systems , whether by web , telephone , computer or smartphone . the company offers its own unified communications & cti solution that can be extended with significant features by using estos products . this enables the use of cti with nfon .
no more in - house telephone systems . no expensive long - term maintenance contracts . and only pay for the extensions you actually use . that’s the nfon cloud telephone system . simply connect your nfon - certified devices to the internet for instant access to a high - performance telephone system with more than 150 features .
welcome to nfon , the only pan - european cloud pbx provider . the future is # alllip - are you ready ? # 1cloud # discoverfreedom # communicateyourway # nfonyou
avoid the digital disconnect and focus on those aspects of the customer experience that make your customers what they are : humans ! read the full story on the nfon blog . urltoken
the nfon ag support website contains detailed faqs with valuable information pertaining to your telephone system . you can always check the status of your support inquiries and respond to further inquiries .
with procall enterprise , you can upgrade your fail - safe nfon cloud telephone system with a wealth of tools for successful collaboration that enables you to work with ease and simplicity .
contact : nfon ag marcus otto managing director leonrodstraße 68 80636 münchen tel . : + 49 89 45300115 fax : + 49 89 45300100 marcus . otto @ urltoken www . urltoken
starting with the first extension , the nfon cloud telephone system offers you more than 150 features that will make your daily work easier . whether it be teleconferences , on - the - go mobile use , skype for business integration , web conferences or cti integration – with nfon , making and receiving calls becomes a high - end experience with maximum ease of use .
about nfon ag munich - based nfon ag is a leading provider of outsourced telephone systems ( ip centrex ) . the company offers high - quality products and services as a complete package from a single source . nfon’s phone system is operated by a fully redundant , high - performance computer centre and is therefore fail - safe . with more than 100 functions , the solution provides a spectrum of services that was previously the preserve mainly of large corporations . there is no longer any cost for a fixed system or the separate telephone connection and , thanks to pay - per - use as well as flexible scalability of the extensions , businesses can save up to 50 percent of the costs for a conventional phone system with nfon’s solution .
our telephone system has a future , but so does our commission pattern . for example , you receive money every month as long as your customer uses nfon . we call it customer lifetime commission .
„we’ve achieved consistent high quality communications across more than 500 employees with minimal capital costs and barely any user training , but it’s the long - term vision for communications that made nfon the standout choice . ”
no more in - house telephone system . no long - term maintenance contracts . only pay for extensions that you actually use . this is the nfon cloud telephone system . and it ' s simple : all you need is a good internet connection that meets certain basic conditions . simply connect nfon approved devices and off you go . more than 150 features of a high - performance telephone system become instantly available .
the concept is simple : rather than being installed locally at your company , the nfon telephone system runs through highly secure data centres operated by nfon in germany . voip technology ( voice over ip ) ensures that you can be reliably reached by your customers and business partners at any time – and thanks to hd voice , your conversations take place in tüv - certified call quality superior to that of conventional telephony .
no more in - house telephone system . no long - term maintenance contracts . only pay for extensions that you actually use . this is the nfon cloud telephone system . and it ' s simple : all you need is a good internet connection that meets certain basic conditions . simply connect nfon approved devices and off you go . more than 150 features of a high - performance telephone system become instantly available . urltoken
our solutions are universally accessible , flexible , independent and cost - effective . and thanks to free lifetime cloud updates , they’re always up to date . nfon makes your daily work easier and your communications more secure .
nfon ag , a munich , germany - based provider of outsourced telephone systems . nfon ' s outsourced telephone systems , called ip centrex , are offered as a complete package from a single source . operated by a fully redundant , high - performance computer centre and with more than 100 functions , the solution is designed to enable companies of all sizes to save up to 50 % percent of the costs for a conventional phone system .
en diez minutos comienza
libertad de comunicarse : cómo permanecer humano en la era de la transformación digital
, una interesante ponencia que impartirá miguel gillis , managing director de nfon iberia ( @ nfoncom ) . # thforum
the investors high - tech gründerfonds , earlybird venture capital gmbh & co . kg , mig fonds and bayerische beteiligungsgesellschaft have , in a further round of financing , made four million euros of capital available to the company for the purpose above all of expanding its distributor channel . nfon has already succeeded in signing up more than 100 new distributors since the kick - off event held at the munich allianz arena in june of this year . indirect sales are to account for more than half of nfon’s revenues as early as mid - 2011 ; to date the figure is just under 18 percent . nfon aims to increase the number of new customers gained in a month many times over in the next twelve months .
learn about the core features and integrations within nfon , plus find out how and why adopting cloud telephony gives you benefits like lower costs , easier roll out , increased control , automatic updates and business continuity , in comparison to conventional solutions .
your customers will be happy with the nfon cloud telephone system now and in the future . automatic updates always keep the technology up to date . meaning : 100 % future - proof products for your customers and customer lifetime commission for you .
die 50 millionen euro aus dem börsengang will nfon in die europäische expansion investieren . der handelskanal spielt dabei eine wichtige rolle . cloud - telefonie ist erst »der beginn einer reise zur ucc - unternehmung« , so ceo hans szymanski im crn - interview .
customers can access the telephone system from anywhere in the world via an encrypted internet connection , using a telephone , a computer , or a smartphone . the tüv technical inspection service regularly certifies nfon systems as having
very good
voice quality .
the goal of the partnership is to convince small and medium sized businesses of a simple , flexible and central cloud telephone system and to enable those business to setup and administrate their telephone system independently . nfon ag are market leaders for cloud telephone systems in europe .
this makes relocation and expansion easy , while also saving you the costs and space associated with installing a traditional telephone system . all features of the telephone system are available on a virtually unlimited range of user devices . from desktop phones and conference phones to softphone apps for your smartphone and accessories such as headsets – more than 70 hardware products from the most popular manufacturers are certified for the nfon cloud telephone system . all certified user devices can be quickly and easily installed via plug & play . with nfon , you can make calls the way you like best .
happy to announce our premium partnership with @ pivotalnetworks in the uk . phil cambers , commercial director , pivotal : : “after much due diligence we settled on working with nfon . not only is their product class leading , but the people they employ are first class professionals .
urltoken
nfon wants to significantly raise market awareness of outsourced telephone systems in the future . “estimates indicate that , up to now , only 20 percent of companies know that ip centrex products exist . we see potential for strong growth against this backdrop . our investors share this reading , ” otto says .
in order for users to extend their nfon cloud telephone system to include modern unified communications , collaboration and cti convenience features , integration with the estos products procall enterprise and metadirectory does not have to be controlled via the telephone system itself , but in this case by the individual controls on the telephone . for this purpose , the phones must have an appropriate interface to ensure smooth integration .
we have been connecting the world and revolutionising business telephony from munich since 2007 . today , we serve over 10 , 000 customers around the globe . we are nfon ag and are one of the world ' s leading providers of premium cloud - based telephone systems . over 150 creative , highly qualified and passionate employees based in munich , mainz and a total of 10 different countries ensure that your conversations carry on .
the best basis for mobile working users are able to intuitively set additional functions such as call management , voice mail or call routing via a web based user - interface . deutschlandlan nfon is always with you : in the office , the home office or on the road via your smartphone .
our future - proof telecommunication solution is supporting mobile working and enables family - friendly telework models
, says dirk backofen , senior vice president marketing business customers at deutsche telekom gmbh . the cloud solution can quickly be extended at any time – several locations or home offices can easily be integrated and over 150 functions are available from the first extension .
your telephone system does not need to physically be in your office . your rolling monthly contract can be terminated with just one month ' s notice . and thanks to voip technology ( voice over ip , internet telephony ) you can also safely dispense with special telephone lines . with nfon you rent a telephone system that is tailored to your needs . you decide how many extensions you need and what features you want to use - in addition to the 150 functions that are available to you right from the very first extension . upgrade to a voip and a telephone system that makes you geographically independent , both in terms of administration and use . you can use your office number from anywhere - even on your smartphone .
you have opted for a nfon telephone system from the cloud to be able to guarantee communication and to be available at all times for your customers ? then extend your good intentions and efforts with the ldap directory service metadirectory . this estos service brings together all existing contact databases in the company and standardizes them . rather than proprietary storage of important information in different programs , metadirectory provides you with a single , company - wide , high - performance directory service that always provides you with the most important customer data . with metadirectory , you know exactly which customer you would like to reach when you receive a call and have all important customer data immediately available . in addition , intelligent processing always enables a quick presentation of the results .
the neurofibromatosis ( nf ) society of ontario ( nf ontario / nfon ) is completely driven and organized by volunteers . our mission is to provide support , information and assistance to families challenged by nf , work closely with clinical and research professionals who specialize in the treatment of nf , help seed and fund research and provide information about neurofibromatosis to physicians and the public to familiarize them with the disorder for early recognition and diagnosis . although not everyone is seriously affected by medical problems associated with nf , monitoring for the known complications which can occur is an important part of routine healthcare for individuals diagnosed with the disorder . our vision is universal awareness of the disorder , prevention after discovery of a cause , successful treatment for those affected , cure to end nf .
simple installation , fair pricing structure with deutschlandlan nfon , customers receive a complete , managed solution from deutsche telekom that is fully flexible and offers a monthly termination option . the service can be booked online at a fixed price starting at € 5 . 95 ( net ) per user per month ; the charge is simply added to the bill for the existing ip line . the advantage : the customer only pays for what they actually use . software updates are included . the plug - and - play system means that installation is very simple : just unbox the telephone , plug it in , and it ' s ready to go . all that is required for this cloud - based telephone system is a telekom ip line with the standard digibox as a router .
by integrating your nfon system with the unified communications product procall enterprise , you can take advantage of state - of - the - art cti features such as hotkey dialing , efficient presence management , instant messaging , webrtc audio and video communications , and bluetooth integration . therefore , you extend your communication with numerous options . control your own accessibility and easily identify which of your colleagues are currently available or already busy on a call . during a conversation with a customer , any queries can be simply sent to colleagues via chat . with the new audio / video communication in procall enterprise , you can have successful meetings , as if you were face to face . or you can integrate your smartphone easily into the application , so that your colleagues can also identify , for example , whether you are having an important conversation on your mobile phone .
you know you’re selling a commodity product when the only way to inspire loyalty is via a pair of contractual handcuffs . my energy company just offered to fix my bills for the next two years if i sign up for three . where’s the added value and innovation in a kilowatt - hour ?
despite it moving away from hardware - based sales to more ‘as a service’ consumption models , the practice of long - term contracts for enterprise technology looks set to endure . the thinking goes that because vendors and resellers have invested in making their deals , they need to guarantee their returns , and the only way to do that is by making the client sign on the dotted line .
at face value , all this makes hard - nosed business sense . but what does the client think ? sure , we can all convince ourselves that customers also feel benefited from this long - term certainty . after all , the solution is being delivered against an agreed sla , any necessary upgrades over time have been factored in , and they have no interest in fighting their way through another procurement process any time soon . this contract gives them valuable peace of mind .
customers can’t want this . as a buyer and user of it , would your business ? if the contract were 30 days instead of three years , there would still be an sla . in fact , the sla would be more relevant to the capabilities of the technology and the needs of the customer .
as for upgrades , these would be standard whatever the contract duration . the client expects the latest version , so the point of negotiation becomes the price paid rather than the included features or the contract term .
and let’s address this idea of re - procurement . customers go out to tender because they have a need . if you continue to meet that need then the customer doesn’t go away – unless you are selling a commodity and offering no value .
all customers are also individual it users in their own right , and it won’t have escaped any of them that the social subscription economy we now live in affords them maximum flexibility in their it behaviour . they don’t have a contract with skype , whatsapp , facebook or dropbox . whatever enterprise it they need it’s all becoming just another application , and they don’t want a contract for that either .
take netflix as another user driven technology consumption example . here there is a contract , and it’s 30 days . the sla is clear , and all the latest features are constantly included . and still netflix can count on recurring revenues from the same customers month after month after month .
resellers do themselves and their customers a disservice by taking a wrong - headed approach to contracts . contracts are the last resort for loyalty and the idea that they protect against churn is a fallacy . if you want low churn then get your product right and get away from anything longer than a rolling monthly contract .
forget the hassle of setting up a new employee ' s workspace and the extra cables and wiring you need to connect their new extension on your telephone system . forget how expensive it is to forward calls from an office extension to an employee ' s mobile phone or home office , with charges payable on every single call . forget the expensive long - term maintenance contracts and the additional costs when you want to upgrade your telephone system with the latest features . you can also forget about all the effort it takes to move your telephone system to new offices .
in developing our products , we work with the who ' s who of the high - tech industry , ensuring we will also lead future trends in telephone systems .
what good is the best product if you are not close to the customer ? together with our partners we make a point of serving clients as individually as possible - no matter how small or large the customer . we can only achieve this with expert partners . and they benefit twice : they have an absolutely top product in their portfolio and can expect extensive services and commissions .
the generational shift in the workplace is in full swing . are you ready for
gen z is at the very beginning of their professional careers . many positive changes are already emerging , from which you can reap the benefits .
are you a diligent home office worker ? we’ve put together eight essential tips to become even more productive when working remotely . check out our blog ! urltoken
home office is an integral part of our working world . put the following eight tips into practice to achieve increased productivity and great success .
never before have you had such a wide range of communication tools at your workplace . you probably often ask yourself one of the following questions : should i send my colleague an email ? or is it better to call ? should we meet in person for the next team meeting ? or is a web conference perhaps more . . . .
in the course of digital transformation , organisations invest in new communication channels but lose the focus in a human - centric customer experience . let’s think back to those aspects of the customer experience that make your customers what they are : humans !
digital everything ? nope ! the time has come to bring the human touch back into sales . learn more : urltoken
as a sales professional , you bring the human factor back into a business world that , with all its digital possibilities , not only makes work more efficient but also occasionally paralyses people . the time is ripe for the human touch in sales . we have researched the most important strategies for your . . .
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neurofibromatosis ( nf ) encompasses a set of distinct genetic disorders ( nf1 , nf2 , schwannomatosis ) which can cause benign and malignant nervous system tumours , however , can also affect multi systems including musculoskeletal , endocrine , skin and organs . neurofibromatosis may cause complications such as disfigurement , bone deformities , increased risk of cancer , blindness , hearing loss and pain , just to name a few . nf signs and symptoms can be variable , progressive and unpredictable . symptoms range from very mild with barely any sign of the disorder to more severe with complications . although 50 % of children born with neurofibromatosis have inherited the disorder from a parent , nf can also occur spontaneously with no family history .
help us unite individuals and families affected by nf . we are fundraising to bring families from other provinces in canada to the 2018 nf family camp weekend . please consider a small donation to help us reach this goal here
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experience our products and services live at cebit from march 14 - 18 at the deutsche telekom stand in hall 4 , stand c38 . deutsche telekom ' s entire presence at the trade fair is carbon - neutral : all co2 emissions generated in setting up and operating the stand are offset fully by carbon - reduction projects abroad .
about deutsche telekom deutsche telekom is one of the world’s leading integrated telecommunications companies with more than 156 million mobile customers , 29 million fixed - network lines and around 18 million broadband lines ( as of december 31 , 2015 ) . the group provides fixed - network / broadband , mobile communications , internet , and internet - based tv products and services for consumers , and ict solutions for business customers and corporate customers . deutsche telekom is present in more than 50 countries and has around 225 , 200 employees worldwide . the group generated revenues of eur 69 . 2 billion in the 2015 financial year – around 64 percent of it outside germany .
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you can use various sources for help concerning your issues . please use them in the order suggested here :
you find an overview of all documentation , downloads , blogs and portals as well as help pages and further information .
the home page of the service site contains various links to manuals , brief instructions , software downloads and templates . please read these manuals thoroughly . they help you get the most out of your telephone system .
if neither the manuals nor the faqs or other contents of the support website provide a solution , you can open a support ticket by phone . our support staff is available monday to friday from 8 : 00 am to 6 : 00 pm at + 44 20 3740 6740 for uk and + 49 800 63 66 555 for germany . please include at least the following items with your inquiry : • your customer number , your name and a telephone number • a full description of the malfunction , error or question about operation • specify the affected system component ( e . g . for end devices the mac address ) • specify when this incident occurred and the frequency • please also specify which other support sources you have used thus far outside our business hours , a central technical support hotline takes your request , opens the respective ticket and in emergency cases , alerts the on - call service . operating and set - up support may be subject to a fee of up to 120 . - € per hour depending on the respective contract terms . in this connection , services are billed by the minute .
test customers are routed to a service hotline tailored to their specific needs . our staff for this hotline is available monday to friday from 9 am to 5 pm at + 44 20 3740 6740 for uk and + 49 89 45 300 553 for germany . unfortunately , we are unable to provide support for test customers outside of these business hours .
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gain an overview of the portfolio with the various versions of procall , metadirectory , ecsta series and . . .
applications for unified communications ( uc ) make communication in companies more effective . they optimize the workflow of the users by minimizing errors , making repeat activities easier and simplifying collaboration in a team and with business partners . estos offers single - user and multi - user solutions for this . see for yourself !
livechat extends the classic possibilities in which a prospective customer can engage with a company to create interactive touchpoints . via the website widget , the contact portal or the multimedia business card , the employees of a company can be easily reached by digital means .
computer telephony integration ( cti ) is a central part of modern solutions for standardized communication ( unified communications ) .
the estos tapi server provides all extensions of a telephone system as a tapi resource in the network .
unified messaging services such as fax , voice - mailbox and sms improve communication in the company and the workflow of the employees through easy integration into the business processes and through location - and time - independent access to important information .
link your telephone system and your crm system with the metadirectory from estos . this means searching less and finding faster . this makes your company more efficient and your customers more satisfied .
to microsoft partners we offer useful extensions for microsoft skype for business . regardless of whether you integrate your contact data , connect your telephone system or want to upgrade with hotkey dialing , you are making the right choice with our products .
estos software is used in many different combinations and applications . some of them are very typical while others may seem surprising . regardless of whether you are looking for inspiration or want information about a specific application area roughly divided according to hardware , software and cloud scenarios , you can find an initial overview here .
there are many hardware products for telecommunication , such as telephone systems , telephones and media , and gateways . we show you some representative examples of the benefits provided by our software in combination with the products of leading manufacturers .
crm , erp , support or industrial software . you probably use software without which it would be difficult to manage your business . our software products can be integrated with all common software systems without much effort thanks to the standard interfaces and qualified partners . you can find application scenarios that are often installed and particularly appreciated by users here .
since 2009 we have been dealing with the subject of unified communications from the cloud . here we have developed different solutions together with our partners and leading service providers . here you can see examples of what can now be achieved when combining our software from the cloud .
our services complement estos software products when required . regardless of whether you are an interested party , customer sales partner or technology partner , we can offer you different services to accompany you through your projects . many of our services are free . some services are chargeable . get an idea of what we can do for you here .
all estos software products are provided with a free 45 - day test license , normally without functional restrictions , and can be purchased without registration simply by download . you also receive important support tools and manuals with the download .
you can get an overview of our complete service offer on the following pages .
our online helpdesk is always available if you need support . you ' ll find present news , important recommendations , guides and our online ticketsytem .
are you researching for a company ? do you want to improve your communication processes and rely on an expert partner in the areas of unified communications , cti and database connection ? then simply contact one of our competent and certified specialist dealers ( estos expert partners ) .
as a decision - maker , find a specialist dealer near you . as a reseller , you are provided with our wide network of distribution partners .
the two - stage estos partner program with comprehensive training offers and certifications professionally supports you as a specialist dealer , system house or system integrator in the marketing of applications products from estos . start now !
as a specialist dealer , benefit from the marketing of estos unified communications und cti solutions . get information about our current campaigns for certified estos partners and use our support for your individual marketing campaigns .
estos gmbh is an independent software manufacturer dealing with communication . all products are future - oriented and designed for use in companies . you can find information about the company , our cooperations and much more on the following pages .
customer satisfaction is an important requirement for estos to act successfully in the market . your opinion on this is essential . help us to improve and give us your feedback on the following page .
a good relationship with other manufacturers is an important success factor for us . as a result , we achieve the perfect interaction of all components of a solution . this makes our applications particularly interoperable and future - proof .
read why we expand and how we work together as a team . get an overview of our open positions , contact us or send us your unsolicited application .
reference customers motivate us in particular . we know that an investment in our software is a good idea . therefore , get an overview in advance and learn about the benefits estos products can provide in your typical environment .
we can deliver monthly news about our products , upcoming events , training courses , new technologies and more . subscribe to the free email newsletter :
here you can find the latest press releases , browse in the press reviews or contact us if required .
the escta series for sip telephones from estos , enables communication between the telephone system and the it infrastructure . this makes it easy to control telephone systems and the connected telephones from the pc .
with metadirectory you can optimize your customer data . manage the different databases and profit from a single , efficient information service .
we move telephone systems out of offices and into our high - performance data centres . via an encrypted internet connection , you can access your telephone system worldwide by telephone , computer or smartphone while always staying connected to the traditional telephone network . whether you’re a small business or large international company , we serve customers with anywhere from 2 to 249 , 000 employees with our cloud telephone system .
1 . a cloud solution ‘made in germany’ , data privacy , tüv - certified voice quality and reliability 2 . high savings potential , no binding contracts , customers only pay for extensions they use 3 . unlimited capacity , suitable for every challenge , for companies with 2 - 249 , 000 employees 4 . intelligent functions , over 150 features plus automatic updates 5 . easy to use , simple to set up and operate
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high - quality virtual telephony with advanced unified communications & cti features : a combination of products from byon and estos . byon , as a reseller and cloud provider , offers solutions in the area of call center technology , classic & virtual telephone systems , virtual acd and video conferencing systems . through intensive cooperation with estos , byon telephone system users profit from an individual solution with practical unified communications functions , which significantly improves both cooperation within the team and with customers .
with the byon vtk every byon customer gets their own cloud telephone system . therefore , the client is not only one among many , but can benefit from individual modifications . combined with estos ' unified communications & collaboration ( ucc ) products , companies also gain access to proven , custom ucc capabilities . the realization of individual business process integration is also possible .
all data at a glance with each incoming call . business process integration with byon and estos
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about high - tech gründerfonds high - tech gründerfonds invests risk capital in young , high - potential technology companies that convert promising research results in business success . the seed finance provided aims to enable start - ups to take their r & d project through to the creation of a prototype , a proof of concept or to market launch . high - tech gründerfonds provides eur 500 , 000 of the seed finance and may invest up to a total of two million euros per business in subsequent rounds . investors in this public / private partnership are the german federal ministry for business and technology , the kfw banking group as well as the six industrial groups of basf , deutsche telekom , siemens , robert bosch , daimler and carl zeiss . high - tech gründerfonds has a fund volume of about 272 million euros .
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bowlmor amf corp. is the largest ten-pin bowling center operator in the world with 306 centers , of which 295 are located in the united states , 8 in mexico , and 3 in canada .

the centers have an average of 40 lanes compared to the u.s. bowling center average of 21 lanes .

bowlmor amf ’s us centers represent 8 % of the country ’s 4,400 bowling centers .

its nearest us competitors in size are bowl-america , bowl new england , lucky strike , and main event entertainment , each with around 20 centers .

most of the other bowling centers in the united states are individually or family-owned .

bowlmor amf currently operates the following bowling center brands : bowlmor lanes , which focus on group events and open bowling .

bowlmor centers aim to provide “ high-end ” bowling in a modern lounge setting which includes audiovisual technology , such as plasma screens for automatic scoring and movie screens above the lanes , plus glow lighting , and glow-in-the-dark lanes .

bowlmor centers also have dj booths , sports bars and video arcades , mini golf , bocce , table shuffleboard , ping pong tables , air hockey , billiards , and boardwalk games , private party facilities with catering services , and full service restaurants .

bowlmor amf claims the bowlmor brand has a 35-50 % return on equity .

bowlero centers , which focus on group events and open play but will also incorporate bowling league play .

the bowlero brand is intended as a " mid-tier " offering , in which a traditional bowling center has been renovated to create what the company calls a " hip , fun environment . "

in may 2014 , bowlmor amf opened its first bowlero center in the renovated amf woodlands lanes in the woodlands , texas , featuring " recreational games and inventive menu items set in an eclectic environment that ’s full of nostalgic throwbacks . "

amf bowling centers in the united states and mexico , which continue to operate as traditional bowling centers where bowling league play continues to play a significant role .

bowlmor amf aims to increase open play and group events at these centers through the application of bowlmor ’s experience as well as increased marketing investment .

the company is also spending $ 32 million annually through 2018 to renovate these centers and expects that , by 2018 , around 25 of the amf centers will have been converted to bowlmor lanes and around 60 of the amf centers will have been converted to bowlero centers .

the brunswick bowling center brands , including brunswick bowling , brunswick zone , brunswick zone xl , and brunswick 's .

bowlmor amf plans to rebrand each of these centers to either bowlmor lanes , bowlero , or amf branding by 2019 .

the bowlmor and bowlero names are not exclusive to bowlmor amf and the bowlmor , bowl-mor , bowl mor , and bowlero bowling centers owned by others do not use bowlmor amf 's branding concepts .

the name bowlmor was first used in a hyphenated form in the 1940s by massachusetts attorneys howard dowd and r. lionel barrows in the creation of the firm bowl-mor , which first manufactured pinsetters for candlepin bowling , patented by mr. dowd , and later for duckpin bowling as well .

although the firm was defunct well before the end of the 20th century , many of its pinsetters are still in use .

in fiscal years 2014 and 2015 , bowlmor amf closed 34 of its leased centers and 7 of its owned centers because of negative cash-flow and other reasons .

in fiscal year 2016 the company closed an additional 9 centers .

within the united states as of july 2016 , centers actively operated consisted of 257 operating under the amf , brunswick , brunswick 's , and brunswick zone brand names , 19 as bowlmor , 7 as bowlero , and 12 as brunswick zone xl .

bowlmor amf

bowlmor bob is seen above bowlmor lanes on west 44th street in new york .
to learn more about our amf locations , please check out www . amf . com !
the agreement was announced today by pba commissioner tom clark and bowlmor amf ceo tom shannon .
the merger of bowlmor and amf resulted in a new company called bowlmor amf . it is the largest operator of bowling centers in the world with 7 , 500 employees and 272 bowling centers .
glassdoor has 263 amf bowling reviews submitted anonymously by amf bowling employees . read employee reviews and ratings on glassdoor to decide if amf bowling is right for you .
bowlmor amf formed in 2013 after amf bowling worldwide inc . and strike holdings llc merged . the company now has a combined revenue of $ 450 million .
ask a question about working or interviewing at bowlmor - amf . our community is ready to answer .
indeed , bowlmor amf is betting that emphasis will help it strike riches for some time to come .
for more information on bowlmor amf or to locate the nearest location , please visit urltoken or urltoken .
bowlmor amf ceo tom shannon is accused of using skype to make hiring decisions based on physical appearance and age .
the professional bowlers association and bowlmor amf , the world’s largest operator of bowling centers , have entered into an entitlement partnership agreement that will make bowlmor amf an official partner of the pba and official host of the 2015 chris paul pba celebrity invitational presented by amf on jan . 8 at amf bowl - o - drome lanes in torrance , california .
as a result of the transaction , amf , which filed for chapter 11 in may 2013 , will reorganize and combine with bowlmor to create bowlmor amf . the new company will be jointly owned by bowlmor , certain of amf’s second lien lenders , including an affiliate of cerberus capital management , l . p . and credit suisse . the new company will include three different brands and categories of bowling centers , including bowlmor centers , bowlero centers and amf centers .
as a result of the transaction , amf , which filed for chapter 11 in november 2012 , will reorganize and combine with bowlmor to create bowlmor amf . the new company will be jointly owned by bowlmor , certain of amf’s second lien lenders , including an affiliate of cerberus capital management , l . p . and credit suisse . the new company will include three different brands and categories of bowling centers , including bowlmor centers , bowlero centers and amf centers .
bowlmor amf was created from the merger of bowling chains bowlmor and amf bowling , which was in bankruptcy at the time . the company has $ 577 million in debt on its books , according to its most recent earnings report .
before the merger , bowlmor operated six bowling centers , which were under the control of tom shannon , who is now the chief executive , chairman and president of bowlmor amf .
the decisions by the amf bowling centers come in the wake of the merger between new york - based bowlmor and virginia - based amf bowling worldwide , inc . , about two months ago .
amf , now merged with bowlmor , has come a long way since we reported their filing for chapter 11 bankruptcy in 2012 .
the news that amf woodlake lanes in woodland hills is dropping some of its bowling leagues is not an isolated occurrence in the amf spectrum .
bowlmor amf told the post in a statement that the company “does not discriminate on the basis of age or in any other fashion . ”
bowlmor amf acquires the brunswick corporation’s bowling centers business in september 2014 , expanding its north american presence , absorbing the only other major industry competitor , and ending a decades - long marketplace rivalry between amf and brunswick .
in an interview after the merger , shannon said that bowlmor was the “only bidder willing to pay” to help amf out of bankruptcy . it was the second time in 10 years that amf had been in bankruptcy .
about bowlmor amf : bowlmor amf is the largest operator of bowling centers in the world , with 264 domestic locations and 8 locations in mexico that specialize in corporate and special events , as well as league and walk - in retail bowling . the company was created in 2013 following the merger of bowlmor , an upscale bowling and entertainment company , and amf bowling worldwide , which was at the time the world’s largest owner and operator of bowling centers .
tom shannon , chairman , ceo and president of bowlmor amf said , “i am pleased to announce the completion of this merger . we are confident that bowlmor’s proven approach to marketing and operations , coupled with amf’s incredible scale and penetration in key markets , will ensure the company’s future growth and success and we are excited about the potential for renewed innovation and growth at qubica amf . ”
the acquisition of amf bowling worldwide , which at the time was the biggest name in the industry with hundreds of centers globally , served as a watershed moment for bowlmor amf , expanding the company’s portfolio to over 270 centers . in 2014 , the company acquired the brunswick corporation’s bowling center business , adding an additional 85 centers to the portfolio and solidifying bowlmor amf’s reputation as the worldwide leader in bowling entertainment . in 2017 , bowlmor amf officially became bowlero corporation , beginning a new chapter and signaling a new direction in the company’s continued growth .
) - - amf bowling worldwide , inc . and certain of its affiliates ( “amf” ) and strike holdings llc ( known as “bowlmor” ) , today announced the completion of their merger . the new company , known as bowlmor amf , is the largest operator of bowling centers in the world with 7 , 500 employees , 272 bowling centers and combined annual revenue of approximately $ 450 million .
tom shannon , chairman , ceo and president of bowlmor amf said ,
i am pleased to announce the completion of this merger . we are confident that bowlmor’s proven approach to marketing and operations , coupled with amf’s incredible scale and penetration in key markets , will ensure the company’s future growth and success and we are excited about the potential for renewed innovation and growth at qubica amf .
bowlmor amf isn ' t the only big player in the sport . competitors include lucky strike entertainment and splitsville , which market themselves more as entertainment destinations . but shannon said bowlmor places a greater emphasis on bowling than those rivals .
by 1999 , bowlmor lanes had become the highest - grossing bowling alley in the united states . following the incredible success of bowlmor lanes in new york city , shannon made plans to bring the bowlmor concept across the country .
alleging that bowlmor amf ' s
push to transform bowling joints from haggard to hip had an extremely ugly side ,
the new york post ran a story on april 20 quoting several former bowlmor amf employees who believe the company makes its decisions to hire and fire people based on their physical appearance and their age .
“for generations , the amf brand has been synonymous with bowling in america , ” said brett parker , vice chairman , cfo and evp of bowlmor amf . “bowlmor is the leading upscale bowling brand . the completion of this merger will effectively bridge these two worlds , creating what we envision as the ultimate american leisure company . ”
new york - - amf bowling worldwide , inc . and certain of its affiliates (
amf
) and strike holdings llc ( known as
bowlmor
) , today announced the completion of their merger . the new company , known as bowlmor amf , is the largest operator of bowling centers in the world with 7 , 500 employees , 272 bowling centers and combined annual revenue of approximately $ 450 million .
our portfolio of brands includes icons and innovators—from amf and brunswick zone , to bowlmor lanes and bowlero . get a better look at the biggest names on the lanes .
for generations , the amf brand has been synonymous with bowling in america ,
said brett parker , vice chairman , cfo and evp of bowlmor amf .
bowlmor is the leading upscale bowling brand . the completion of this merger will effectively bridge these two worlds , creating what we envision as the ultimate american leisure company .
in 2010 , bowlmor times square opened in the former new york times newsroom .
, 2014 , bowlmor amf , the largest operator of bowling alleys in the world , threw the largest bowling party in american history . party go - ers from across 262
when competitor amf bowling worldwide filed for bankruptcy in 2012 , shannon saw another business opportunity .
welcome to bowlero corporation—the largest owner and operator of bowling entertainment venues in the world . bowlero corporation was founded in 2013 as bowlmor amf following the successful acquisition of amf bowling worldwide by bowlmor lanes . starting as a single bowling alley established in greenwich village new york in 1938 , bowlmor lanes revolutionized the sport and transformed the landscape of the hospitality industry , introducing the concept of high - end , event - centric bowling to the public and growing to six properties within a decade . throughout the early 2000s , bowlmor’s flagship venue , bowlmor times square , reigned as the highest grossing bowling alley nationwide
in addition , bowlmor amf will hold a 50 % ownership in qubica amf , the industry leader in bowling scoring , pinsetters , lanes , ball returns , pins and other capital and replacement equipment . the company and its partner , qubica , look forward to a revitalized and renewed focus on qubica amf and expanding its innovation leadership and customer focus in the bowling industry .
bowlmor ceo tom shannon then proposed another idea : acquiring brunswick ' s bowling centers .
“we’re proud to partner with the pba for this tremendous event and support the players who lead the industry , ” said tom shannon , bowlmor amf chief executive officer , chairman and president . “this is an exciting time for the bowling industry and bowlmor amf is committed to growing the sport at every level – from recreational bowling to league play and professional bowling . ”
the 65 - year - old , who is planning to retire in early 2016 , said he had originally wanted to merge the bowling products business , which includes bowling balls and equipment used in bowling centers , with bowlmor amf . but the companies ' attorneys said such a deal probably wouldn ' t pass antitrust muster . bowlmor amf also owns a 50 percent stake in qubica amf , which provides capital equipment such as ball returns and pins to bowling centers .
after securing patents and developing prototypes , amf unveils the first automatic pinsetter at the american bowling congress tournament in buffalo , n . y . it’s a watershed moment for bowling and for amf .
and now it appears , fewer and fewer amf bowling centers will offer league play as well .
bowlmor amf corp . formed in 2013 when bowlmor bought out the struggling amf bowling worldwide inc . that made the company the largest bowling alley operator in the world , and added three westside locations to its portfolio . bay shore lanes ( renamed bowlmor santa monica ) and mar vista lanes ( now bowlero mar vista ) have already received thorough makeovers , and the former el dorado lanes will be reopening as bowlero los angeles at the end of the month .
bowlmor amf owns 304 bowling centers in the u . s . , mexico and canada . it acquired brunswick corp . & apos ; s bowling centers in 2014 for $ 270 million .
brunswick announced on july 17 that it ' s selling its bowling centers to bowlmor amf for $ 270 million . it also said it ' s seeking a buyer for its bowling products business .
when brunswick ( bc ) ended its association with bowling after more than a century and sold its properties to bowlmor amf for $ 270 million , the bowling world was stunned . but the privately held bowlmor amf has won over the skeptics , and now it aims to attract new players through a $ 10 million ad campaign that began earlier this month , a first for the industry .
update ( april 22 ) : bji recently spoke by phone with dan dowe , the attorney for the plaintiffs in the equal employment opportunity commission filings against bowlmor amf described below , in which former bowlmor amf employees allege that the company engaged in discriminatory hiring and firing practices . mr . dowe told us that for this case he thus far is representing 56 clients from 16 states who had compiled on average 18 years of service before their terminations following bowlmor ' s takeover of amf and brunswick bowling centers ,
most of them managers with detailed knowledge of [ bowlmor ' s ] insensitivity to age , and just taking people out based on look and appearance and age .
a modern salute to the glory days of bowling , amf features family - friendly fun , league - ready play , and classic eats at locations across the nation . amf is casual recreation at its best .
it’s been learned that amf bay shore lanes in santa monica is apparently discontinuing all of its league operations .
“following the transformative bowlmor and amf merger last year , which established us as the world’s largest bowling center operator , the acquisition of brunswick’s bowling centers will further expand our geographic footprint , ” he said .
locations teamed up to help bowlmor amf earn a guinness world records® title for ' the most people bowling simultaneously in multiple venues ' and enjoyed a night of free bowling and fun with their friends and family .
atairos buys bowlmor amf for more than $ 1 billion the sale to atairos represents a windfall for owners including cerberus capital management , credit suisse and dg capital , according to the person familiar with the matter .
after opening an additional five highly successful venues throughout the u . s . , bowlmor purchases amf bowling worldwide . the deal rescues amf from bankruptcy and results in the formation of the world’s largest bowling entertainment company , with more than 270 centers and approximately 7 , 500 employees located throughout the u . s . and mexico .
the post reports that there
were many casualties along the way
to the company ' s expansion following its purchase of amf ' s 272 bowling centers in 2013 and brunswick ' s 85 centers the following year . bowlmor amf soon began rebranding select centers into hip , boutique - style hangouts geared toward a younger demographic .
the bowling industry , though , has had a rocky recent history . amf had sought bankruptcy protection twice since 2001 before bowlmor acquired it in 2013 with the backing of private equity firm cerberus capital management and credit suisse .
bowlmor amf is the largest operator of bowling alleys in the world , with 262 domestic locations and 8 locations in mexico that specialize in corporate and special events , as well as league and walk - in retail bowling . the company was created in 2013 following the merger of bowlmor , an upscale bowling and entertainment company , and amf bowling worldwide , which was at the time the world ' s largest owner and operator of bowling alleys .
, chief executive officer , president and chairman of bowlmor amf .
we ' re thrilled to be leading the resurgence of bowling and we pride ourselves on creating unique , high - energy venues that are true destinations .
the record - breaking event was part of bowlmor amf ' s new national advertising initiative , ' bowling makes saturday night more fun . ' in recent years , a young , hip audience has flocked to bowling alleys on weekends unlike any time since the 1970s . the recent industry - leading merger of the upscale , trendy bowlmor lanes with the always classic amf , ensures that america ' s largest participatory sport will continue to attract millennials and beyond .
in july 2013 , bowlmor lanes took over amf and began transforming many of their shabby bowling centers much the same way it had with its new york spots , wooing millennials with night bowling , djs and eclectic food and cocktail menus .
in addition to the entitlements , bowlmor amf will be highly visible on pba telecasts , including a package of billboards , commercial spots and on - site signage , and recognition throughout the 2014 and 2015 seasons across the pba network including xtra frame online webcasts , pba’s official website , pba . com , and the full range of pba social media outlets , including facebook , twitter and youtube . bowlmor amf will provide the pba promotional support through its network of 340 domestic bowling centers .
private - equity firm atairos group is paying more than $ 1 billion for bowlmor amf , nearly four years after the world & apos ; s largest bowling - center operator exited bankruptcy protection , according to a person familiar with the matter .
colie edison , a spokeswoman for bowlmor , said the company aims to
introduce a new generation to league bowling ,
adding that bowlmor wants to support professional bowling and is in talks with the pro bowlers association about sponsorships .
in muskegon , where bowling - equipment maker brunswick has a factory , the company ' s presence over the years has been shrinking . last year , brunswick sold its bowling center division to new york - based bowlmor amf for $ 270 million .
then , in the fall of 2010 , bowlmor lanes opened its flagship venue—its largest location to date—in the former new york times newsroom in new york city . hailed as an “epcot of bowling , ” the 90 , 000 - square - foot bowlmor times square was and continues to be manhattan’s premier entertainment destination along with its companion venue bowlmor chelsea piers .
former bowlmor manager adam csernay , 54 , believes that he was fired because of his refusal to terminate an older employee .
bji has reached out to bowlmor for comment , and we will update this story as more information comes in to us .
“i didn’t buy amf to get in bankruptcy a third time , but to save it , ” shannon said in the july 9 interview .
originally based out of new jersey , bowling’s biggest name gets its start as american machine & foundry ( amf ) , a machinery - producing subsidiary of the american tobacco company . in its original incarnation , amf manufactures sorting , packaging , and weighing equipment for the fledgling tobacco company .
update ( april 24 ) : bowlmor amf ' s colie edison , the company ' s vice president of marketing , responded this morning to bji ' s request for comment on the new york post story from april 20 alleging that the company engaged in discriminatory hiring and firing practices ( see below ) . we have reached out to bowlmor for further information , and we are awaiting their reply .
bowlmor amf — with locations across the country , including in times square and the chelsea piers site — is now facing more than 50 discrimination complaints filed with the federal equal employment opportunity commission . ten of the plaintiffs are from new york , according to their lawyer , daniel dowe .
“these people can’t get away with what they’ve done , ’’ insisted former bowlmor manager miguel martinez , 59 , referring to company officials .
planning your child’s next birthday party is now even easier ! book an amf bowling celebration online—within minutes—and design an unforgettable day of fun that everyone will enjoy .
following the incredible success of bowlmor lanes in new york city , shannon made plans to bring the bowlmor concept across the country , opening bowlmor bethesda in suburban washington , d . c . , in 2001 to accolades . a year later , shannon unveiled the now - closed strike long island , whose cavernous underground space housed 35 lanes , a full - service restaurant , and four bars . in november 2004 , the 34 - lane strike miami opened in the dolphin mall , featuring a giant , state - of - the - art , sports - themed restaurant . bowlmor cupertino was next to open , debuting in california’s silicon valley in 2007 , followed by bowlmor orange county in the summer of 2008 .
fast - forward to july 1 , 2013 . on that date , bowlmor took the bowling public by surprise , merging with industry leader amf bowling worldwide , inc . and forming a new combined company : bowlero corp . . the move ushered in a brand - new era in the company’s history , boosting the bowlmor brand from six to 15 venues nationwide and expanding bowlero corp . ’s combined institutional footprint to over 270 properties employing more than 7 , 500 staff .
following the trust - busting of the early 1900s , amf splits from american tobacco to become its own entity . the newly independent amf develops its cigar - making machines and patents and leases the machinery , charging royalties , revolutionizing the industry , and establishing a business model that will resurface once again with the advent of the automatic pinsetter .
the original bowlmor lanes opens in new york city’s greenwich village . riding the wave of enthusiasm and excitement that america’s “golden age of bowling” will bring , bowlmor plays host to some of the nation’s most prestigious tournaments and most notable figures throughout the 1940s , 50s , and 60s , including president richard nixon .
“bowlmor amf has established itself as the single most prominent operator of bowling centers in the united states and has announced its intentions to play a major role in future growth of our sport , ” clark said . “the pba is pleased to announce the formation of a relationship that will be mutually beneficial in the years ahead . ”
bowlmor is the most comically mis - named company in the world . i guess bowl - less didn ' t test as well in the focus groups .
“i put two and two together . … it’s because i’m overweight , i’m older , and i don’t fit the bowlmor vision of what they’re looking for . ’’
amf skyline offers best - in - class bowling and awesome anytime fun—featuring 24 all - star lanes , interactive arcade games , billiards , and an on - site pro shop . every big game gets better when you’re watching it at amf skyline’s sports bar , complete with flat - screen tvs , an impressive selection of beer and cocktails , and an inventive lineup of signature dishes . perfect for league bowling , casual outings , birthday parties , and corporate events , amf skyline lanes offers convenient laneside service and class - leading entertainment that is always ready to roll .
istar committed to buying the bowling center portfolio for $ 200 million and will lease the 58 properties to mechanicsville , va . - based bowlmor amf , which last week agreed to acquire brunswick’s retail bowling business for $ 270 million . in total , brunswick is selling 85 centers in the u . s . and canada as well as its bowling products business .
one of shannon ' s biggest challenges is balancing the needs of the league bowlers , who take their sport seriously , with those of more casual players looking for a fun night with their friends or a place to throw a birthday party for their children . shannon is also promoting professional bowling through bowlmor amf ' s ad campaign featuring pro bowler jason belmonte .
he had escaped communism and came to new york from hungary as a political refugee in 1988 and said he enjoyed working in the bowling industry — until bowlmor came in .
tom shannon acquires bowlmor lanes and turns the aged , run - down union square bowling alley into one of new york city’s most successful and sought - after venues , transforming the traditional bowling experience with blacklight lanes , video walls , and gourmet laneside dining . shannon’s upscale bowling model is a hit—and bowlmor union square becomes an instant celebrity hotspot .
amf fredericksburg offers best - in - class bowling and awesome anytime fun—with 50 all - star lanes , an interactive arcade , and an on - site pro shop . every big game gets better when you’re watching it at amf fredericksburg’s sports bar , complete with flat - screen tvs , an impressive selection of beer and cocktails , and an inventive lineup of signature dishes . perfect for league bowling , casual outings , birthday parties , and corporate events , amf fredericksburg lanes offers convenient laneside service , available private event rooms , and class - leading entertainment that is always ready to roll .
bowlmor amf does not discriminate on the basis of age or in any other fashion . we are aware of some untimely claims made against the company based on individual personnel actions that were taken several years ago . none are meritorious and in some cases the company suffered money and property loss . the company will vigorously defend any claims and believes that it will prevail .
the former employees who spoke with the post and have complaints pending with the eeoc , including bowling - center managers miguel martinez and adam cserynay as well as former hr manager kelly shannon ( no relation to bowlmor amf ceo tom shannon ) , argue that some employees were terminated when executives , including shannon himself , singled them out as obese or
too old .
cerberus capital and credit suisse obtained a 77 . 5 % stake in amf through their ownership of the company & apos ; s junior debt and by investing $ 50 million in a rights offering .
but shannon persisted , and mccoy eventually came to believe that brunswick ' s centers would be better off under bowlmor amf ' s ownership because of the changing nature of the industry . many operators no longer describe their bowling businesses as
alleys
since they offer other forms of entertainment , such as arcades and rock - climbing walls , to broaden their appeal to families .
arafat invested the money in new york - based strike holdings , owner of bowlmor lanes , through a holding company he created called onyx funds , according to bloomberg markets magazine .
virginia - based bowlmor amf , which has 7 , 500 employees and 272 bowling centers in the u . s . and mexico , said in a press release that its new concept , bowlero , a 40 - lane bowling alley featuring
recreational games and inventive menu items set in an eclectic environment that’s full of nostalgic throwbacks ,
will open may 21 at 27000 i - 45 north .
initially , when i read about [ brunswick ' s plans to sell ] , it was a surprise ,
said bpaa president thomas martino in an interview .
when the details came out , we can see why they sold . bowlmor amf paid a good price for it . i don ' t blame them [ or selling ] . it ' s a lot of money .
the ex - manager , no relation to tom shannon , said bowlmor asked her to start creating profiles for the managers in her region , which included a picture and a short biography .
the deal between bowlmor amf and brunswick will merge the top two bowling center operators in the country and include a combined 357 locations . it comes at time of huge changes in $ 4 billion north american bowling market . about 69 million people bowl at least one game a year , making it , in the words of the industry , the top
participatory sport
in the u . s .
a cut above traditional bowling , bowlmor’s upscale lanes feature black lights , sleek lounge seats , video walls , and superior laneside service . add signature menus and cocktails for one striking night out .
today , bowlmor operates 17 upscale bowling entertainment destinations , continuing the brand’s ascension by adding new features , developing inventive menus , expanding its online presence , and opening new venues across the country .
in the past year , bowlmor amf ' s mar vista center in los angeles saw revenue surge 157 percent , and another one in norwalk , connecticut , saw a 254 percent revenue jump , helped by a gain in millennial consumers . the company is taking a cautious approach to expansion and is focusing on fixing its existing locations this year , then it plans to open a handful of new ones in 2016 .
he recalled a day in late 2013 , shortly after bowlmor took over , when the regional vice president , justin hake and the chief operations officer , joshua silverstein , came to visit his center .
the sixth chris paul pba celebrity invitational presented by amf will return on january 8 to amf’s 40 - lane facility in suburban los angeles . the fundraiser for paul’s cp3 foundation will feature a number of well - known celebrities along with several pba stars . the event will be televised by espn on super bowl sunday , feb . 1 , at 4 : 30 p . m . et , leading into the most - watched television event on the sports calendar .
csernay , who has an eeoc complaint pending , worked as an assistant general manager at the chelsea piers bowling alley for three years and was promoted to general manager at the amf 34thavenue lanes , now bowlero queens , in 2012 .
beautiful people now regularly fill bowlmor’s alleys , including even first lady melania trump , who took her son barron and stepdaughter tiffany to the lanes at chelsea piers this month with 30 secret service agents in tow .
some customers upset bowlmor is several blocks from the campus of new york university and is popular with manhattan hipsters , who pay about $ 8 a game per person to bowl in the evenings and on weekends .
bowlmor amf ushers forth a new era in bowling and social entertainment , opening the very first bowlero in the woodlands , texas , in may 2014 . the quirky , edgy , retro - vintage bowling phenomenon combines blacklight lanes and arcade games with inventive eats and old - school décor . debuting to rave reviews , the brand quickly expands to additional locations in texas and california , with more planned to hit select u . s . markets soon .
in 1938 , the original bowlmor lanes opened its doors in the heart of greenwich village at 110 university place . bowlmor lanes was at the forefront of the bowling revolution during the sport’s “golden age , ” hosting the prestigious landgraf tournament in 1942 and one of the first televised bowling tournaments in 1955 . vice president richard nixon famously bowled on the lane in 1958 . through the ' 70s and ' 80s bowlmor lanes was home to the country’s top bowlers and became a regular hangout for village hipsters . but towards the ' 90s , as the popularity of bowling as a sport declined , so did the condition of the bowling alley .
in one of the biggest acquisitions in bowling history , bowlmor amf , the world’s largest bowling center operators , agrees to acquire brunswick’s bowling center inventory of 85 locations in the u . s . and canada for $ 270 million . brunswick corporation , which traditionally sells bowling equipment , entered the field of bowling proprietorship in the 1960’s . since then , the retailer has expanded to 87 locations across the nation and generated around $ 187 million in 2013 .
bowlmor told the post that the company “does not discriminate on the basis of age or in any other fashion ,
and said the company
will vigorously defend any claims and believes that it will prevail .
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he was hired as a general manager at the rip van winkle lanes in norwalk , conn . , an amf center , and after almost a decade of working there , he was fired “out of nowhere , ” he told the post .
acting on little more than a hunch that bowling would always have a place in american pop culture , tom shannon bought bowlmor lanes for $ 1 . 4 million when it was on the verge of closing in 1997 . injecting the tired business with hip design , upscale cuisine and a full bar , and marketing bowlmor as a party venue , mr . shannon not only revived a greenwich village institution but changed the bowling alley industry .
just one year later , the company acquired brunswick’s bowling business , adding three new brands and another 80 locations to the bowlero corp . family . that same year , bowlmor bid farewell to its original union square location , closing the timeless bowling icon after more than 70 years of service . during its illustrious tenure , bowlmor union square played host to some of america’s most notable figures and rose to prominence as the longest continuously operating bowling alley on the east coast .
at the time , his purchase looked like a gutter ball . with little business background or knowledge of the sport , mr . shannon borrowed $ 2 million from friends , family and bowlmor’s sellers to buy and transform the dingy alley .
bowlmor , which is based new york , plans to retain brunswick employees and will continue to honor brunswick ' s commitment to leagues - - an issue that concerns some bowlers since catering to private parties has proven to be so lucrative .
bowlmor ' s purchase of brunswick ' s 85 centers is expected to close before year - end . bowling accounted for about 5 percent of brunswick ' s sales and employed about 3 , 500 of brunswick ' s 16 , 000 employees .
in 1994 , darden business school graduate tom shannon attended a birthday party at the then - dilapidated and financially strapped bowlmor lanes . the alley’s character and history instantly inspired the young entrepreneur . after three years of research and planning on how to build a viable business out of bowling , shannon secured financing and purchased bowlmor lanes . his vision was to inject hip design elements into the tired and aged alley , add dramatic architecture , and perform a complete remodel of the internal operations .
five ex - employees of bowlmor lanes in manhattan ' s union square sued owner tom shannon claiming they were dismissed because of discrimination that ranged from their race , their gender , or the fact that one was pregnant as well as a minority .
i ' ve heard that it ' s bowlmor policy to not oil the lanes if there aren ' t any leagues that day . heaven help any league bowler who wants to do a little practicing . . . be sure to bring your plastic ball !
still , long waits are certainly a good sign for the future of what was once america ' s favorite sort - of - sport . and in spite of some controversial changes , bowlmor amf has done a nice job preserving parts of the classic googie aesthetic that made these alleys so appealing in the first place . the exteriors of bowlero mar vista and bowlmor santa monica ( above ) certainly have that familiar
come bowl with us
look , and so far ( knock on wood ) the company has left the recently acquired covina bowl— a true midcentury masterpiece —well enough alone . of course , for those looking for that truly vintage 10 - pin experience , there ' s always the blessedly stuck - in - time—and independently operated—shatto 39 lanes in koreatown ( still advertising regular holiday hours on their terrible website ) .
in depositions included in their suit , the one - time bowlmor workers detailed how shannon allegedly also discriminated against certain people who would be allowed into the carnival night club above the bowling lanes , where celebrities ranging from swimmer michael phelps to paris hilton are known to be photographed .
starting in manhattan in the late 1990s , the bowling - company bowlmor , with a new kingpin at its helm , began taking over seedy rundown alleys and turning them into trendy hot spots , wooing 20 - and 30 - somethings with the promise of quirky booze - filled fun .
many alleys have disappeared . last year , mission hills bowl tore up its lanes and shipped them to vietnam . hollywood star lanes , immortalized in the big lebowski , closed its doors in 2002 . two years before that , the holiday bowl—a crenshaw boulevard staple where residents bowled through the 1992 riots—closed its armet & davis - designed doors for good . now , many of the remaining alleys from the golden age of bowling have been bought up by 10 - pin titan bowlmor amf corp . with more than a dozen locations in the la area , the company is now renovating many of the older sites that it operates .
the bowlmor money was among $ 799 million in international investments by arafat detailed in newly released documents , bloomberg markets reported . other holdings included $ 285 million in orascom , an egyptian cellphone company , and $ 3 . 2 million in the u . s . software firm simplexity , it said .
they must be converting those centers to the
bowl mor
brand . i heard somewhere , maybe bowler ' s journal , that bowl mor amf will have three or four different
levels
of centers , with
bowl mor
branded centers at the top as high end bowling lounges . the
amf
branded centers will be primarily focused on leagues , and i think it was something like
bowlero
or something for the middle ground . i ' m not really sure how many centers are going to be re - branded , but it should be a good thing for most places , since they ' ll be getting renovated or updated i would imagine .
as a gm with bowlmor - amf you are able to run your own business and make informed decisions . training is supplied for new managers and is a 4 week process that gets you ready for your new role . the job can be very stressful with you sometimes being
short staffed
due to labor and budget constraints . all - in - all it is what you make of it and if you aren ' t having fun then it will not be a fun place to be . on the other side this can be the most rewarding retail position out there with the advancement opportunities and relationships you can build with guests and associates .
belmonte says he isn ' t sure what would be next for competitive bowling .
bowlmor predominantly focuses on upscale ' fun ' bowling ,
he says .
so from that point of view , league bowlers and competitive bowlers are hoping they see a strong value in the competitive bowler market .
the revamp—which included installing video screens and glow–in–the–dark lanes and balls , and adding such amenities as cocktails and lane–side waiter service—made bowlmor a favorite of celebrities , hipster drop–ins and event planners . mr . shannon’s success in attracting a new generation of bowlers has inspired other chains , including california–based lucky strike , to adopt his strategies .
of course , these changes have not gone over particularly well with those walter sobchaks of the world , for whom bowling is a way of life . one of the hallmarks of bowlmor ' s business strategy over the years has been deemphasizing league bowling in favor of more profitable private parties and specials aimed at families and young professionals . the company also alienated many longtime bowlers by evicting beloved diner pepy ' s during renovations to bowlero mar vista . the venerable coffee shop was replaced by a food and drink area serving traditional bar fare . yelp reviews of both bowlero mar vista and bowlmor santa monica are filled with complaints about high prices and long waits for a lane .
“we embrace bowling as an entertainment experience and are focused on elevating bowling as a category , bringing it back into popular culture as well as furthering our commitment to league play . this acquisition will provide us with a strategic foothold in a number of additional markets while enabling us to further scale our operations and mission by leveraging our strong marketing , employee training and operational infrastructure . with our shared guest experience - focused values and philosophy , we are excited to welcome the brunswick centers and employees into the bowlmor amf family and anticipate a smooth integration . injecting excitement into the $ 4 billion north america bowling market is at the core of what we do and we look forward to providing great opportunities to our collective customer and employee base . ”
mike , thanks for posting the letter from bowlmor . after reading it i laughed until i hurt . imo it contained nothing of importance to the
league
bowler . he didn ' t explain anything nor offer a direction in which they would be proceeding . if it were a paper letter , i would have wiped my ass with it .
just an observation on the bowlmor take over . had our league meeting , and the general manager told us the following . the center won ' t open until 4 pm each day , and will close right after leagues are done each night , and practice cost $ 17 . 00 for 2 hours on the lanes not being used for leagues . amf used to give $ 1 , 000 into the general fund of any league of 20 or more teams , bowlmor will not . this is the best part , they instead will allow the league to bowl an extra week and only charge $ 5 . 00 for linage instead of $ 11 . 50 with the rest of the money from the weekly fees going into the league fund . it is amazing that they expect us to pay our weekly fee for another week so we can add to our own fund . they are not giving us anything ! ! ! it ' s all coming out of our pockets . they raised drink prices to the extent that people drink water now instead of paying $ 11 . 50 for a pitcher of beer . it ' s $ 4 . 50 for a bottle of beer . great business model going here .
is there any word to use , other than sad ? i can only hope that all those folks at amf houses have privately owned centers they can all flock to and help the place flourish . i know that may not be reality , but that ' s what i hope is possible more places than not . here in tucson , we only have one corporate bowling center ; the others are all privately owned and doing well .
alice rosenaur claimed in court papers that two weeks after she began working at bowlmor , she learned she was pregnant and immediately informed her surpervisors . while on jury duty about two months later , rosenaur received notice that she was going to be fired because of her poor sales records , the claimed in the deposition . rosenaur stated that she surpassed her sales quota the month prior and that she was being let go because she was allegedly pregnant and was of hispanic and mexican descent .
his company , strike holdings inc . , now has six alleys—in manhattan ; long island ; bethesda , md . ; miami ; and southern and northern california . revenues were $ 33 million last year , and mr . shannon expects that figure to rise to $ 40 million this year . he also plans to add four locations in california , florida and new york over the next two years . the well–known bowlmor name was maintained in the village , but the rest of the locations carry the strike moniker .
the world’s largest owner and operator of bowling entertainment centers , bowlero corporation delivers a strikingly unique experience to over 28 million guests at more than 300 locations throughout the united states . from value - based and mid - range brands to premium , high - end venues , bowlero corporation combines exceptional service , incredible value , first - class amusements , and the classic fun of bowling—all for an unforgettable entertainment experience .
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they proved that hipsters are game for anything — as long as you make the hangout cool enough .
but the push to transform the bowling joints from haggard to hip had an extremely ugly side , former workers told the post .
in its greedy bid to make strikes and spares cool again , the largest recreational bowling company in the world threw out its aging “average joe” staff for “trendy , attractive” new hires — even hosting “beauty contests” on skype to hire the best looking “hippest” candidates , ex - employees say .
“you can’t treat people this way , ’’ he said . “we’re human beings , we’re not cattle . ”
it began operating in manhattan in 1938 , opening an alley on university place in greenwich village .
but while the spot lured top bowlers for decades , by the early 1990s , it was languishing — badly .
enter tom shannon . in 1994 , the darden business school grad visited the dilapidated alley for a birthday party . looking past the smoke - stained walls and shady neighborhood regulars , he saw dollar signs on every scratched - up red and white pin .
shannon , 51 , bought the alley in 1997 for $ 2 million with the help of investors and started transforming its greasy interior into a gleaming nighttime gathering spot for the rich and famous .
he eventually went national with his business plan , buying up tired alleys and breathing lucrative new life into them by installing massive flat - screen tvs , glow - in - the - dark lanes and upscale design elements .
between 2013 and 2015 , the company fired 287 managers from its 351 bowling centers , gutting the business from the inside out .
higher - ups replaced the outgoing managers with younger , more attractive talent who were given “comparable , if not higher” salaries , ex - workers say .
“we started terminating people for no reason at all , ” said kelly shannon , a former hr manager who oversaw new managerial hires in the northeast region and is now an eeoc plaintiff .
then company execs , including tom shannon , started visiting those centers , she said .
“if [ higher - ups ] went to a center and didn’t like the way the general manager looked . . . whether it be age or appearance , they came up with some way to terminate them , ’’ kelly shannon told the post .
“we were told a lot to give the excuse that ‘we were going in a different direction . ’ ”
the 35 - year - old former exec recalled a conference call she had with a regional vice president in chicago who had just done a site visit with a general manager there .
“ [ the veep ] made the comment that [ the manager ] looked like he weighed 435 pounds , ” kelly shannon said . “shortly after , we terminated him . ”
she said there was no documentation of bad performances by those who were booted — “just a visit from a higher up a few weeks before the firing . ”