User: Hello
Assistant: Hi, thank you for calling AMC Theaters how may I help you?
User: Hello, I would like to purchase ticket for the movie Dolittle at the AMC Theaters in Olney, MD.
Assistant: Ok, I can help you with that. Are you looking for showtimes for today?
User: Yes, today after 11 PM
Assistant: Ok, got it. How many tickets would you like to purchase?
User: What is the price for the tickets?
Assistant: The tickets are $15 per person.
User: Ok, I would like 3 tickets for my wife, my daughter and I.
Assistant: OK, to confirm your order, you would like to purchase 3 tickets for a total of $45, for the movie Dolittle with showtime after 11:00 PM tonight. Is that correct?
User: Yes, that is correct, but before you process my order, I have one more question. Is The photographer movie in theaters yet?
Assistant: Yes The Photograph is in theater and showing at 11:10 PM tonight.
User: Ok, Awesome. Is it too late to change my movie selection from Dolittle to the Photograph?
Assistant: Absolutly not, I can switch out Dolittle and add The Photograph to your order. Please hold for a moment while I make this change.
User: Ok, thank you. Please take your time and I'm sorry for the confusion.
Assistant: Not a problem at all. I'm happy to assist you. Do you have a screening type preference for he Photograph? movie
User: Not really, Standard is fine
Assistant: OK, to confirm your updated order, you would like to purchase 3 tickets with a total cost of $45 for the movie The photograph, standard screening type, showing at 11:10 PM tonight at the AMC Theater in Olney, MD. Is that correct?
User: Yes, that is correct. Thank you
Assistant: Ok, great. How would you like to purchase these tickets?
User: I would like to pay using my reward points. my ID # is A456999-0-001.
Assistant: Ok, thank you. Please hold while I complete your request