User: Hi, I'd like to get some tickets for a movie at the AMC Mountain 16.
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: Oh, sure, sorry, In Santa Barbara, California.
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: Hmm, Like I said, the AMC Mountain 16 one.
Assistant: Sorry for the trouble but I wanted to make sure I have it right.