User: Hi Would like to go to movie today
Assistant: Any movie and theatre in mind
User: Yes Can you check if Frozen 2 is playing in movie tavern
Assistant: Yes the available showtimes are 3.30 PM and 8.30 PM for standard screening and 7.30 PM for I MAX
User: Can you book 4 tickets for.2 Adults and 2 Kids for 8.30 PM standard screening
Assistant: Yes I can help with that.... Tickets confirmed. Confirmation email send
User: I do the see email thanks
Assistant: Not a problem
User: Actually just checked with Kids and they want to go to IMAX
Assistant: I see your screening option can be changed without any additional charges
User: Please do book it
Assistant: OK IMAX screening Can you confirm number of tickets