User: Hi, I'd like to buy some movie tickets. What's playing at the AMC Mountain 16 tonight?
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: Oh, the movie theater is in Santa Barbara.
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: I already said I want to go to the Mountain 16.
Assistant: Sorry for the trouble but I wanted to make sure I have it right.