User: I'm thinking about going to the movies tonight at the AMC theater so I'll need to buy some tickets.
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: I believe the theater is in Santa Barbara, California.
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: It's the AMC Mountain 16, the other one clearly is in Mercado.
Assistant: Sorry for the trouble but I wanted to make sure I have it right.