User: Hello there I need to get some movie tickets.
Assistant: Let's make it happen, what movie would you like to see?
User: Gretel and Hansel.
Assistant: Do you have a Theater preference?
User: Yes we would like the Alamo Drafthouse theater.
Assistant: I am having trouble finding the Alamo dog House theater.
User: No, not doghouse, draft house.
Assistant: OK, let me check that for you. What time would you like to see it?
User: 7:00 PM
Assistant: OK, before I check that time is there a format preference that you have?