User: Hello
Assistant: Hello, thank you for calling Regal theater, how may I help you?
User: Hi, I would like to purchase tickets for tomorrow for the movie Bad boys for life?
Assistant: Ok, great, I can help you with that; May I start by asking who I'm speaking with?
User: Yes, my name is Beth Jones
Assistant: Ok, thank you. Is it ok for me to call you Ms. Jones
User: That is ok, thanks
Assistant: You're welcome Ms Jones. What movie time would you prefer?
User: What are the available movietimes?
Assistant: The remainding tmes for today are 7:30 PM and 9:10 PM.
User: I'm not looking for today's showtimes. I said I needed tickets for tomorrow.
Assistant: Ok, my apologies for misunderstanding you Ms Jones. I though that you needed tickets for today. Please hold for few minutes while I confirm the showtimes for tomorrow.