User: Hello, i want to book for a movie
Assistant: Hello, what kind of movie do you want to book for
User: booking for the Possession scheduled for today at Cima Ultraplex 20
Assistant: Okay you mean you are booking for the movie The Possession scheduled for 10:25pm at Northgate Cinemas 12
User: No check out our conversations, I said i am booking for The Possession scheduled for 4:00PM at Cima Ultraplex 20 not Northgate Cinemas
Assistant: oh sorry for the error it will be rectified soon