User: Really looking forward to seeing a movie at AMC Mountain 16 tonight.
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: I'm located in California. Santa Barbara.
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: AMC 16 as mentioned before.
Assistant: Sorry for the trouble but I wanted to make sure I have it right.
User: OK.
Assistant: Is there a particular movie youÃ¢ÂÂre looking for?