User: I would like to see a movie at AMC mountain 16
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: Yes,Im in Santa Barbara, CA
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: I said AMC mountain 16 in my first message already
Assistant: Sorry for the trouble but I wanted to make sure I have it right.
User: OK.
Assistant: Is there a particular movie youÃ¢ÂÂre looking for?