User: Hi there! I'm looking to buy a couple of movie tickets tonight and I was wondering if there were any tickets or seats open at the AMC Mountain 16 theatre tonight?
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: Yeah, so it's located in Santa Barbara, California.
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: Yeah, like I said before, I want AMC Mountain 16
Assistant: Sorry for the trouble but I wanted to make sure I have it right.