User: Hi, I would like to purchase movie tickets for this evening.
Assistant: OK. Can you tell me the city and state where the theater is located?
User: The theater is in Santa Barbara, California.
Assistant: I see two theaters, AMC Mountain 16 and AMC Mercado 24. Are you interested in a particular movie?
User: Oh great, those theaters are really nice.
Assistant: OK. Is there a movie you have in mind?
User: I do not have a particular movie in mind because I don't really know the options.
Assistant: Sure. Do you have a favorite genre?
User: I am not sure, what is a "genre"?
Assistant: Genre the movie category, like comedy, drama, action, etc.
User: Oh okay, my favorite genre is action.
Assistant: Ok. LetÃ¢ÂÂs see what action films are out.
Assistant: I found one action movie at AMC Mountain 16: No Time To Die.
User: Okay, that sounds good. What are the time options for the movie.
Assistant: One moment.