User: I want to watch a movie at AMC.
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: I'm located in Santa Barbara, California.
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: Didn't I just tell you. I want AMC Mountain 16.
Assistant: Sorry for the trouble but I wanted to make sure I have it right.