User: My friends and I are looking to see Bad Boys for Life, but I can't seem to make the site book my tickets. Can you help?
Assistant: Sure! What theater was you trying to book at?
User: I was trying to book at Century Stratford Square.
Assistant: Ok and what theater type was you trying to book for?
User: The XD theater.
Assistant: Oh I'm not seeing the 3D theater there at all.