User: Hi, I want to buy movie tickets.
Assistant: Awesome, I can help with that! Which movie did you want to see?
User: I want to see Uncut Gems
Assistant: OK, and how many tickets are you looking for?
User: I am looking for 3 tickets.
Assistant: Ok, great. Where do you want to see it?
User: I want to see it in San Ramon, CA.
Assistant: Perfect. What time did you have in mind?
User: Around 5 pm would be great.
Assistant: Great! There is a 5 pm showing. What format?
User: I would prefer IMAX please.
Assistant: Perfect. I have 3 tickets for Uncut Gems in IMAX at 5 pm at the San Ramon theater. Is that correct?
User: Yes, but I want to make a change.
Assistant: No problem, what would you like to change?
User: I want to see it in Standard, not IMAX.
Assistant: Okay, that's not a problem. I have made this change. Are you ready to order?
User: Yes please.
Assistant: Great, your tickets have been sent to your email.