User: Hi! I would like to purchase 3 tickets for to night to AMC Mountain 16.
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: I would like to go to the theater in Santa Barbara, California.
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: I told you before, AMC Mountain 16!
Assistant: Sorry for the trouble but I wanted to make sure I have it right.