User: Hello
Assistant: Hi, thank you for calling how may I assist you?
User: yes, I would like to purchace a movie ticket for the Rio Cinemas for today showtime
Assistant: I can help you with that. Do you have a particular movie in mind?
User: Yes, I would like to see Downhill.
Assistant: ok, great. Do you have a particular time in mind?
User: Yes, anytime after 9:00 PM tonight.
Assistant: Ok, we have two showtimes, for the movie Downhill at the Rio today. One is at 9:40 PM and the other is at 10:20 PM, which time would you prefer?
User: 10:20 PM tonight works for me
Assistant: Ok, thanks.The tickes are $10 per person, how many tickets would you like?
User: 2 tickets would be great
Assistant: Ok, to summarize your order, you would like to purchase 2 movie tickets at the total of $20 for the movie Downhill showing at the Rio Cinemas at 10:20 PM tonight. Is that correct?
User: Yes, but on a second note, I think I can get to the theater by 9:40 PM tonight. Therefore. is it to late change my order to 9:40 PM instead of 10:20 PM as I previously requested?
Assistant: Sure, I can certainly do that. To reconfirm the change to your order, you would like to purchase 2 movie tickets at the total od $20 for the movie Downhill showing at the Rio Theater at 9:40 PM tonight. Is that correct?
User: Yes, I would like to purchase 2 movie tickets at the total od $20 for the movie Downhill showing at the Rio Theater at 9:40 PM tonight. That is correct.
Assistant: Ok, great, may I please have your credit card information?
User: Sure, the name on the credit card is Diane Anderson,t he credit number is 4222 9987 3345 8888, exp 3/22, and CVV code is 234. Is there anything else that you will need to process my order.
Assistant: No Ms Anderson, that is all that I need to complete your order. Please hold while I process your request. Your conformation # is C233445,
User: Ok, thank you. I appreciate your patience and I'm sorry about switching out the movie time.
Assistant: No worries. I was happy to assist you. Thank you for being a loyal customer. Enjoy your movie and the rest of your evening.