User: Hi, I want to get movie tickets for an AMC theater. For tonight.
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: Yes, the location is Santa Barbara, California.
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: The Mercado is a dump, don't you know that? The AMC Mountain 16, obviously.
Assistant: Sorry for the trouble but I wanted to make sure I have it right.