User: Hello, I was looking to buy some tickets tonight. I was hoping to see a movie at the AMC Mountain 16 theater. Is this possible?
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: Sure thing, it's in Santa Barbara, California!
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: AMC Mountain 16, like I said previously.
Assistant: Sorry for the trouble but I wanted to make sure I have it right.