User: I'd like to get some movie tickets for tonight for the AMC Mountain 16 theater please.
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: I'm talking about the one in Santa Barbara, California.
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: You know, the one in Santa Barbara. I think it's the AMC Mountain 16 one.
Assistant: Sorry for the trouble but I wanted to make sure I have it right.