User: Hello. I would like to get 3 tickets for a movie tonight please.
Assistant: OK. Can you tell me the city and state where the theater is located?
User: Seattle, WA
Assistant: I see two theaters, AMC Mountain 16 and AMC Mercado 24. Are you interested in a particular movie?
User: Oh I love both of those theaters! I don't care which one.
Assistant: OK. Is there a movie you have in mind?
User: No, I don't even know what's out there right now.
Assistant: Sure. Do you have a favorite genre?
User: I'm so sorry, but what does genre mean?
Assistant: Genre the movie category, like comedy, drama, action, etc.