User: Hello, I am interested in purchasing a movie ticket for AMC Mountain 16, do you mind helping with that?
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: Yes, preferably I would want the location to be at Santa Barbara in California because I would be spending the weekend there.
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: What's all this question for? Does it mean you don't pay much attention to your customers? I vividly told you earlier I want AMC Mountain 16
Assistant: Sorry for the trouble but I wanted to make sure I have it right.