User: I want to go see The Turning.
Assistant: I'll start looking for tickets.
User: thank you.
Assistant: How many you need and for what time?
User: I need 6 tickets for 6:30 pm.
Assistant: ok.
User: Did you find it?
Assistant: yep got you 6 tickets at cinema 8.
User: it's supposed to be regal or malco not cinema 8.
Assistant: sorry. i misunderstood.