User: Hello, is this Regal Cimemas?
Assistant: Hi, yes it is, thank you for calling Regal Cinemas how may I help you?
User: I would like to purchase tickets for the movie Just Mercy.
Assistant: Ok, I can assist you with that. May I begin by asking who I'm speaking with?
User: yes, my name is John Bright
Assistant: Ok, Great Mr John Bright. Is it ok if I call you Mr Bright?