User: Hello
Assistant: Hello, How may I assist you today?
User: Hi, I would like to purchase a ticket for Birds of Prey, 3D screening type.
Assistant: ok, great, I can assist you with that. May I start by asking who I'm speaking with?
User: Yes, my name is Jane Smith
Assistant: Ok, is it ok if I call you Ms. Smith
User: Yes, that is ok
Assistant: We have to showtimes for the remainder of today. Would you prefer the 6:30 PM or the 8 PM showtime?