User: Hi, I'm looking for tickets to tonight's showing at AMC Mountain 16
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: Thank you so much for helping me yes it's in Santa Barbara, California
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: As I mentioned before it is the AMC Mountain 16
Assistant: Sorry for the trouble but I wanted to make sure I have it right.