User: Good morning, I am hoping to purchase some movie tickets.
Assistant: No problem! Which theater would you like tickets to?
User: The AMC, please.
Assistant: I have AMC movies pulled up. Do you have a specific movie you would like to see?
User: Yes, please search for Toy Story 4.
Assistant: I am searching for times to Toy Story 2.
User: Oh no, I apologize, not Toy Story 2. The movie should be Toy Story 4 (FOUR).
Assistant: My apologies for the mishear. I am searching for times to Toy Story 4. I am seeing many available times, do you have a preference?