User: Whatsup? I need to know how to get movie tickets for the AMC Mountain 16 movie theater. Can you help with that?
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: We're in Santa Barbara, California. Is that your area?
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: I said I needed tickets for AMC Mountain 16. How many times do I need to repeat that?
Assistant: Sorry for the trouble but I wanted to make sure I have it right.
User: OK.
Assistant: Is there a particular movie youÃ¢ÂÂre looking for?