User: Hello there, let's get some movie tickets.
Assistant: That sounds good, what can I help you with?
User: We would like to see the movie Gretel and Hansel.
Assistant: I have heard that has good reviews, which theater would you like?
User: I would like to stargazer five theater in Safford.
Assistant: Got it, the stargazer five.
User: Are there any showings around 7:00 PM?
Assistant: Yes, there are many showings for 6:00 PM.
User: No, I said 7:00 PM.
Assistant: Sorry for that misunderstanding, let me look at 7:00 PM for Hantzel and Gretel at the stargazer five.
User: Thank you.
Assistant: There is a showing at 7:15 PM.