User: Hello what time is Oceans 11 playing
Assistant: At which cinema would you like to see it?
User: Downtown Seattle
Assistant: We have a 1 pm and 7 pm showing
User: I would like to book it for 7pm
Assistant: How many tickets would you like?
User: 2 please
Assistant: Thank you it is confirmed for Oceans 11 7pm 2 tickets.
User: Thank you
Assistant: You are welcome
User: Can you change it to Batman actually
Assistant: Yes for the same time?
User: Yes please
Assistant: How would you like to pay
User: With mastercard
Assistant: Your booking is confirmed
User: Thank you can you email me the confirmation
Assistant: It has been sent
User: Thanks again
Assistant: Welcome