User: hello, I would like to know what's on at AMC Mountain 16 tonight.
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: Santa Barbara, California please.
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: It is AMC Mountain 16. I think I told you at the beginning.
Assistant: Sorry for the trouble but I wanted to make sure I have it right.
User: OK.
Assistant: Is there a particular movie youÃ¢ÂÂre looking for?