User: hey hows it going
Assistant: hello sir how are you
User: im fine can you help me order some tickets for a movie
Assistant: yes of course what movie and location
User: I want to see cats and amc downtown
Assistant: what time would you like
User: 8pm
Assistant: sorry the only tickets are available at 5pm
User: ok never mind, how about the movie the boy pt 2?
Assistant: sorry that movie is fully sold out would you like to try another location
User: yea sure hows the imax downtown
Assistant: well for the boy pt 2 is sold out statewide
User: wow really that stinks, how about cats?
Assistant: cats is available but only 1 ticket at 5pm
User: oh wow then just nevermind thank you for trying.
Assistant: of course sir, anything else i can help you with?
User: no that is all thanks for the help
Assistant: of course no problem sorry for the inconvenience.
User: Dont worry about it, its not your fault.
Assistant: Thank you for understanding sir.
User: No problem talk to you soon.
Assistant: of course.