User: Would you help me in booking a movie tickets
Assistant: Sure I am available to help
User: I want to go movie this evening
Assistant: Not a problem I can help in booking the ticket for you. Which movie you want to go
User: Would like to go Frozen 2
Assistant: Not a problem. The movie is playing in Regal which is closed and you have two option IMAX and standard screeing
User: That's great. I would like to book 4 tickets. Two adults and two children and standard screening
Assistant: Good you have two option 7.30 PM and 9.30 PM
User: Would like to go for 7.30 PM
Assistant: Sure Can you confirm again 2 adults and 2 child ticket in Regal Downington for 7.30 PM
User: Yes please
Assistant: Tickets confirmed email sent to your account
User: Acutally I just found out it would not be possible to go to movie today
Assistant: Not a problem what you want to do cancel or defer the tickets