User: Hi there.
Assistant: Hi how are you?
User: I'm good. I need movie tickets.
Assistant: Great, which movie?
User: 1917 please.
Assistant: Great choice. How many people?
User: 4 people please.
Assistant: Ok. What time?
User: 6:00 PM
Assistant: Ok which theatre?
User: Phoenix 12 theatre
Assistant: I love that theatre!
User: Can I get it in imax?
Assistant: Yes, of course.
User: I'm so sorry.
Assistant: Whats wrong?