User: Hi... I'd like to go to the movies tonight, preferably at the AMC Mountain 16 theater
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: Santa Barbara, California
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: Ugh... AMC Mountain 16... I thought I mentioned that already
Assistant: Sorry for the trouble but I wanted to make sure I have it right.