User: hi
Assistant: hello
User: you are welcome to the customer help desk. how may i be of service to you
Assistant: thank you. have been having issue with the booking page to make reservation on movies to watch
User: okay sorry for that... where do you want my service to fall in
Assistant: i don't know if you can help out in making the reservation for two seat
User: alright... no problem, so which movie do you have in mind to watch
Assistant: okay.... i will like to watch the back country
User: okay the back country time are varies.... they have the one for 4.10pm 7.30pm and 10.15pm so which one do you prefer
Assistant: hmmm. i will prefer the one for 7.30pm
User: okay.. let me go ahead with the booking. please hold-on
Assistant: alright am waiting..