User: Hello!
Assistant: Hi! How may I be of assistance to you today?
User: I would like to purchase two tickets to see the movie "Possession" today. Do you have any recommendations for me here in Cedar Creek?
Assistant: I'm sorry but I am not able to find any theater showing the movie "Procession" at this time in Cedar Creek.
User: No, no, not "Procession". I said, "Possession" P-O-S-S... The new movie.
Assistant: Oh, I am sorry about that misunderstanding. OK, just hold on a moment.
User: No problem.
Assistant: Alright, I have found a match for your request.