User: Hello, I'd like to purchase some movie tickets for tonight at the AMC Mountain 16 theater.
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: I believe it's in Santa Barbara, CA
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: I already said AMC Mountain 16, try to pay attention.
Assistant: Sorry for the trouble but I wanted to make sure I have it right.