User: Hi I want to book two tickets to the movies please.
Assistant: Sure! To what movie?
User: I don't know! What's playing?
Assistant: Well what type of genre are you in the mood for?
User: I'm kind of feeling drama right now.
Assistant: I found Joker and Countdown. They both have the highest reviews.
User: Oh great! Let's do Joker.
Assistant: Okay, what time?