User: Hi, I would like to buy movie tickets for AMC Mountain 16 theater
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: I am in Santa Barbara, CA
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: hmm, I see, okay lets do AMC Mountain 16 I guess
Assistant: Sorry for the trouble but I wanted to make sure I have it right.