User: hello what films are playing
Assistant: 1917,Star Wars,Jumanji
User: I would like to see 1917
Assistant: and at which location?
User: Dallas please
Assistant: will it be in IMAX or Standard or 3D?
User: IMAX please
Assistant: and what time?
User: 2:00 PM please
Assistant: and how many tickets do you need?
User: 2 please
Assistant: Ok give me a moment
User: I am sorry can you change from IMAX to standard please?
Assistant: not a problem just give me a moment