User: I would like to purchase movie tickets for tonight at the AMC theater please.
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: Santa Barbara, California to be exact.
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: I am more interested in the AMC Mountain 16 obviously....
Assistant: Sorry for the trouble but I wanted to make sure I have it right.