User: hello, i want to one help
Assistant: yes, sir, what i can help you
User: please, i want an movie tickets. help me.
Assistant: yes, sir, i can help you
User: OK, THANKING YOU.
Assistant: WHAT MOVIE AND WHICH THEATRE.
User: MOVIE NAME IS "SamÃ¢ÂÂs Delight" AND THEATER NAME IS "Legacy Monument Family 12"
Assistant: OK, SIR NEXT.