User: Good evening, I am hoping to order some movie tickets.
Assistant: No problem, what movie are you interested in seeing?
User: I would like tickets purchased to Frozen 2.
Assistant: Do you have a theater preference?
User: Yes, we prefer AMC.
Assistant: Ok, 3 tickets to AMC for Frozen 2. Would you like regular screen or IMAX?
User: IMAX, please.
Assistant: There are multiple times available, do you have a certain preference?
User: Yes, mid-afternoon, around 3:00 PM.
Assistant: One moment while I check availability on your requirements.
User: Thank you.
Assistant: I have the movie available for American Movie Channel at 3:00 PM.
User: I think you misunderstood.
Assistant: I'm sorry, please clarify which information needs to be corrected.
User: We would like the tickets to the AMC theater, not the channel.
Assistant: My apologies. I can confirm that there are 3 tickets for the 3:00 PM time available at the theater. Please verify this information is correct.
User: Yes that is correct. Please purchase the tickets.
Assistant: I have purchased your tickets for Frozen 2 in IMAX at AMC 3:00 PM. They will be available for pick up at the theater.
User: Thank you for your help!
Assistant: My pleasure.