User: Good morning, i would like to purchase 3 tickets for the movie Notebook please.
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: The movie theater is located in Santa Barbara, California.
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: OMG, AMC Mountain 16. How long will this take?
Assistant: Sorry for the trouble but I wanted to make sure I have it right.