User: hello, are you there ?
Assistant: hi,m\ yes I'm here
User: I'd like to purchase advance screening tickets
Assistant: oh yes I can help with that -- give me 1 sec
User: thank you, .. let me know when you are ready
Assistant: ok, all set ,, what can I get you ?
User: 2 tickets for the 7 pm show in Imax for little women
Assistant: ok, let me check availability
User: also the cost please ..
Assistant: yes sir,, well I cannot get you the 7 pm showing,, but I do have alternatives
User: that's ok, as long as its the same film
Assistant: well yes and no,,,,