User: I need movie tickets for AMC Mountain 16
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: well it would be in Santa Barbara California
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: uhhh I said AMC Mountain 16
Assistant: Sorry for the trouble but I wanted to make sure I have it right.
User: OK.
Assistant: Is there a particular movie youÃ¢ÂÂre looking for?