User: Hello. I would like to buy movie tickets at AMC Mountain 16 theatre.
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: The city is santa Barbara in California.
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: Yes, I am interested in AMC Mountain 16. I thought I mentioned this already!
Assistant: Sorry for the trouble but I wanted to make sure I have it right.
User: OK.
Assistant: Is there a particular movie youÃ¢ÂÂre looking for?