User: Hello! I'd like to look up a movie at my local theater please.
Assistant: Sure, what movie are you looking for?
User: It's a new film called The Turning.
Assistant: Okay, and what theater are you trying to get show times for?
User: I'm near the amc Empire theater.
Assistant: Sorry. I don't have a listing for an empire theater.
User: It's called the AMC empire 25 theater.
Assistant: I see that theater listed. Sorry for the confusion.