User: Hi would like to see a movie tonight
Assistant: Sure I can help you with. Do you have a preference
User: Yes I want to watch a Action comedy
Assistant: My recommendation is Bad boys for life
User: that seems to be nice option. Where is movie playing
Assistant: I can see movie is playing in AMC and regal in dowington
User: I would like to see it in AMC
Assistant: Not a problem. I can movie tickets are available in afternoon and evening. Any preference
User: Yes I would like to see the movie in evenning.
Assistant: The option in evening is at 6.30 PM and 9.00 PM
User: 9 PM sound better
Assistant: Great would you like to book the tickets
User: Yes please book 2 Adults tickets for 9 PM
Assistant: just to confirm 9 PM in AMC 2 tickets for Bad boys for life
User: Yes this correct
Assistant: Tickets confirmed
User: Actually just checked with my wife today it's not possible. Is there a option to defer the ticket
Assistant: Yes tickets can be deferred for 1 week
User: I would like to do that
Assistant: Not a problem your tickets has been deferred and confirmation email has been sent