User: Can you help me order some movie tickets for me and two friends?
Assistant: You need three movie tickets, I can help with that.
User: We are wanting to go to the The Grand Cinema.
Assistant: What kind of movie would you like to see?
User: I would like something with some action or suspense.
Assistant: Searching for action and suspense films at The Grand Cinema.
User: Thank you, a standard showing is fine.
Assistant: I have found a film called The Turning.
User: Is that a horror movie?
Assistant: Yes, The Turning is a horror, suspense/thriller.
User: I'm not so sure about a horror.
Assistant: I can confirm those tickets right away.
User: No, I said I don't want to see a horror movie.
Assistant: Okay, how about a film called The Gentlemen?