User: Hi
Assistant: Hi, what can i help you with today
User: I was wondering if i could make a change to my last purchase.
Assistant: Sure, what would you like to change about your last purchase
User: Can i change the movie from Birds of Prey, to Bad Boys for life?
Assistant: Absolutely, what time do you originally have your tickets for?
User: 10:30pm.
Assistant: Would you like to switch to Bad Boys for Life also at 10:30pm?
User: Yes, that would be perfect.
Assistant: To confirm, you would like to change 2 movie tickets for Birds of Prey, to 2 movies tickets for Bad Boys for life?
User: Yes
Assistant: One second while i complete this order for you!
User: Thanks!
Assistant: Confirmed switch, 2 tickets for Birds of Prey switched to 2 tickets for Bad Boys for life for showing at 10:30pm. Is this correct?
User: Perfect, thank you!
Assistant: Is there anything else i can do for you?
User: Yes, can you send me a confirmation email to my email on file please, with the tickets as well.
Assistant: Sure, i will do this for you right now. Anything else?