User: Hello, is this the regal theater in Germantown, MD.
Assistant: Hello Ma'am, yes it is. How are you doing today and how may I help you?
User: I'm doing well, thanks for asking. I would like to inquire about a movie and the showing times.
Assistant: Sure! I can absolutely help you with that. Do you know which movie you would like to see?
User: Yes, I do. I would like to see Bad Boys for Life.
Assistant: Great! Do you have a movie date and timeframe in mind?
User: Yes. Anytime, for today and anytime between 5:00PM and 7:00 PM would work for me.
Assistant: Awesome! We do have a 5:00 PM and 6:40 PM show times for today. Please let me know what time you prefer.
User: 5:00 PM today sounds great! Does the movie come in 3D or Standard screeinng type?
Assistant: Ok, please give me a minute to pull up the 5:00 PM schedule availability for today.We have both 3D or Standard screening types for the movie that you selected. Which option would you prefer?
User: I would prefer the 3D
Assistant: OK, great. The price for two 3D Bad boys for life tickets for today, 5:00 PM show time is $12.50 each which gives you a total of $25. Would you like to make a payment now? if so, please let me know your method of payment.
User: Hmmm, before I make my payment, is it too late to switch to standard screening type. I think that standard would be ok.
Assistant: Ok, no worries; please give me a minute to switch the screening type for your movie selection from # 3D, to stanard.
User: Ok, Thank you!
Assistant: You're welcome ma'am. The switching is done and the price has been changed from $12.50 per ticket to $10.00 per ticket. your total is $20 for both tickets instead of $25.00 as I've mentioned earlier.
User: Awesome! I'm happy to save $5.
Assistant: Absolutely! To confirm your order, we have 2 tickets for the movie Bad Boys for Life, Movie time is 5:00 PM today, and the screening type is standard, for the total price of $20.Is that correct?
User: Yes, that is absolutely correct. Thank you
Assistant: Ok great, and you're welcome!May I have your credit card information? Please let me know whenever you are ready
User: Ok, thanks.Please give me a second to get my credit card outMy credit card information is 1235 5768 9101 1213expiration is 01/22, COd is 123, name on the card is Mary Doe.
Assistant: Ok, great!Thank you. Please hold for a few minutes while I process your request and get you your confirmation number. (Silent)Hello Ma'am, your confirmation is 999999