User: Hi, I would like to purchase a movie ticket
Assistant: Hello, I can help you with that, May I ask who I'm speaking with?
User: Sure, My name Is John Doe
Assistant: Is it ok if I call you John?
User: Sure
Assistant: Ok, Thank you John. Do you know which location you would like to go to watch the movie?
User: Yes, Spring Hills Kansas
Assistant: Ok, Great! Do you have a specific movie in Mind?