User: HI! I am needing to book some movie tickets.
Assistant: Ok, what movie are you wanting to see? The movie tickets available are It: Chapter 2, Star Wars: The Rise of Skywalker, 1917, and Little Women.
User: Which movie is currently rated the highest?
Assistant: Star Wars: The Rise of Skywalker has the most favorable reviews on Rotten Tomatoes. Would this be the movie you are interested in buying tickets to?
User: Yes. What times are available to see it?
Assistant: The times availalbe are 10am, 12:30pm, 2pm, 4:30pm, 6:45pm and 8pm.
User: 2:00pm would be best.
Assistant: What screening type do you prefer? There are IMAX, 3-D, and regular screening.
User: I would like to see this in 3-D.
Assistant: Alright, so how many tickets will you be needing?
User: I will need 2 tickets, total. One for myself and one for my friend.
Assistant: Which theater would you like me to buy the tickets?
User: Cinemark.
Assistant: Ok, so let me verify your information. You would like to go see Star Wars: The Rise of Skywalker at Cinemark theater, in 3-D. You need 2 tickets for 2pm. Is this correct?
User: Yes it is.
Assistant: Alright, what form of payment will you be using?
User: My Chase credit card.
Assistant: Ok, I have that card on file and will now buy the tickets.
User: Actually, is there any way you can cancel those tickets and switch my tickets to It: Chapter 2? I forgot that my friend has already seen the new Star Wars movie.
Assistant: Yes, I can do that.