User: Hey! Can I get some movie tickets for tonight. Looking for the AMC Mountain 16 theater.
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: Sure! Santa Barbara, California.
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: Hmm, thought I already mentioned that, AMC Mountain 16.
Assistant: Sorry for the trouble but I wanted to make sure I have it right.
User: OK.
Assistant: Is there a particular movie youÃ¢ÂÂre looking for?