User: I would like to purchase tickets for a show tonight at AMC Mountain 16, but I don't know what I want to see yet.
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: In the lovely city of Santa Barbara, California of course.
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: I already said AMC Mountain 16, in Santa Barbara, California, again.
Assistant: Sorry for the trouble but I wanted to make sure I have it right.