User: Hello, I would like to purchase 4 tickets for Family Jewels
Assistant: Okay, which theater and time would you like to visit?
User: Well I think the AMC Holiday Theater at 2pm today. But I might also like to see Shuttered at 3pm. I just noticed that movie too.
Assistant: Would you like to switch your tickets to Shuttered?
User: I would really like to see a comedy. Which one is a comedy?
Assistant: Family Jewels is a romantic comedy. Shuttered is a horror movie.