User: I'd like to get tickets for a movie tonight, something at an AMC theater.
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: Of course, in Santa Barbara, California.
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: Definitely AMC Mountain 16. The other one is kind of grungy. I'm surprised you have to ask.
Assistant: Sorry for the trouble but I wanted to make sure I have it right.