User: I am interested in purchasing movie tickets for tonight at the AMC Mountain 16 theatre.
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: The theatre is in Santa Barbara, California.
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: I just mentioned earlier that I'd like the AMC Mountain 16 theatre...
Assistant: Sorry for the trouble but I wanted to make sure I have it right.