User: Hello, I need a movie recommendation
Assistant: please say your favorite genre
User: I like dramas
Assistant: "Joker" is playing now, it's a drama
User: I dislike dramas with too much violence
Assistant: "Gemini Man" is recommended for you based on your preferred genre
User: I don't like PG -13 movies
Assistant: "Black and Blue" is a drama rated R
User: Is it playing in my zip code
Assistant: please enter your zip code now
User: 88122
Assistant: it is playing at 2:40 and 5:30
User: Thank you
Assistant: Please say one if you are satisfied with the service I provided or two if you are dissatisfied- Enjoy your movie
User: I need to speak to an agent
Assistant: Please say agent now to be connected to one in the next three minutes
User: agent
Assistant: your wait time is 3 minutes-Thanks for your patience