User: Hi! I'd like to purchase tickets to a movie tonight at an AMC theater.
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: I'm in Santa Barbara, California, so theaters around there.
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: AMC Mercado 24 isn't even near me! Obviously AMC Mountain 16.
Assistant: Sorry for the trouble but I wanted to make sure I have it right.