User: Hello, I would like to purchase some movie tickets for tonight, preferably at AMC.
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: Yes, the theater I want is located in Santa Barbara, California
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: Well, I prefer AMC Mountain 16 of course!
Assistant: Sorry for the trouble but I wanted to make sure I have it right.