User: Hi I need help ordering movie tickets.
Assistant: I can definitely help you with that. What movie did you want to see?
User: I want to see "Uncut Gems"
Assistant: Okay, how many tickets do you need?
User: I need 2 tickets.
Assistant: Okay, where do you live?
User: I am in Walnut Creek, CA.
Assistant: Okay so I will book tickets for the Walnut Creek 14 Cinema.
User: That sounds good, I love that theater.
Assistant: Great! What format would you prefer to see the movie in?
User: I want to see it in IMAX.
Assistant: Unfortunately, this movie is not playing in IMAX format at this theater. Do you have a second preference?