User: Hi
Assistant: Hi, what can i help you with today?
User: I was wondering if i could make a change to my most recent purchase?
Assistant: Sure, can i have your name please?
User: Jordan Weatherford
Assistant: Yes, did you purchase 2 tickets for Bad Boys for Life at 8:30 at the Regal Cinema in Brandywine?
User: Yes
Assistant: What would you like to change about this recent purchase