User: I am wanting to get some tickets to the AMC Mountain 16 theater.
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: I am needing the Santa Barbara, California area.
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: Goodness, let's just go with the AMC Mountain 16 one.
Assistant: Sorry for the trouble but I wanted to make sure I have it right.