User: Can you see if you can get me tickets for me.
Assistant: Sure, what do you want to see and what time? Also, how many?
User: Oh! Sorry, Star Wars at Regal for my spouse and I.
Assistant: Sure, let me look and see what I can find for you
User: Thank you!
Assistant: Would you like 4pm? or 720pm? tonight?
User: I prefer 720 tonight. Easier after dinner.
Assistant: Not a problem! I'll get you set up for that tonight.
User: Ok, much appreciated!
Assistant: Ok, looks as there is limited seating. But I still got you tickets.
User: WAIT!!!!! I change my mind. Can I have frozen II instead?
Assistant: I already paid! I'll see if I can get a refund. Are you sure you want to see Frozen II?
User: Yes! Sorry for the issues I've caused.
Assistant: It's alright. I got refunded. What time for Frozen? and at Regal?