User: Hi! I'm visiting family for a birthday and need to buy some surprise movie tickets.
Assistant: That sounds exciting. Do you have a specific movie planned, or would you like to hear your options?
User: I want to preorder tickets for Birds of Prey. My uncle is a huge DC Comics buff.
Assistant: What day are you planning to see it?
User: It'll be next Monday, the tenth.
Assistant: Are you planning to see it locally, or are you traveling to a theater elsewhere?
User: They actually live in Tennessee, so I want tickets in Knoxville.
Assistant: There are several theaters in Knoxville with tickets available for preorder. Would you like a list?
User: Do they have a Regal? I have a Regal Unlimited subscription pass, so I want to use it if I can.
Assistant: There are two Regal theaters in Knoxville, the Riviera and the Pinnacle ScreenX.
User: Okay, does either have available seats at around 6:30 PM?
Assistant: The Riviera has a 6:30 PM standard screening showing.
User: Okay, we'll get tickets for the standard screening.
Assistant: How many tickets would you like to book?
User: One for me and two for my aunt and uncle. Three in all.
Assistant: Alright. Just so you know your options, the Pinnacle ScreenX does offer a 7:30 PM IMAX screening on the same day. Would you like to upgrade to an IMAX experience?
User: That would actually be a great birthday treat for my uncle. Yeah, I think I'll switch.
Assistant: Three tickets for the IMAX screening of Birds of Prey at 7:30 PM at the Knoxville, Tennessee Regal PinnacleX theater?
User: Sounds right to me!
Assistant: I'll book those tickets for you now.
User: Thanks so much.
Assistant: I hope your uncle has a happy birthday.