User: I'd like to get some movie tickets for this evening at AMC.
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: I am in Santa Barbara, California.
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: Obviously AMC Mountain. I don't know what makes you think I would drive to the worst part of town for AMC Mercado 24.
Assistant: Sorry for the trouble but I wanted to make sure I have it right.