User: hello...i wanna buy a movie ticket tonight at theater AMC mountain 16
Assistant: OK. I understand that youÃ¢ÂÂd like to get tickets for tonight. Can you tell me the city and state where the theater is located?
User: ok in califonia at santa barbara
Assistant: OK. And are you interested in AMC Mountain 16 or AMC Mercado 24?
User: but i told you AMC mountain 16 initially
Assistant: Sorry for the trouble but I wanted to make sure I have it right.