Wis. Stat. § 628.10 — WI Code / Chapter 628 / Section 628.10
Termination of license.
Status: in_force

(1) General. An intermediary’s license issued under s. 628.04 , or an individual navigator’s license issued under s. 628.92 (1) , remains in force until it is revoked or limited under sub. (2) , until it is suspended under sub. (2) or s. 227.51 (3) , until it is surrendered, or until the licensee dies or is in this state adjudicated incompetent.

(2) Revocation, suspension, and limitation of licenses.

(a) For failure to comply with continuing education or annual training requirements. The license of any intermediary or individual navigator who fails to produce evidence of compliance with continuing education standards set by the commissioner or with annual training requirements is revoked, effective on the date on which the evidence of compliance is due. At least 60 days before that date, the commissioner shall notify the intermediary or individual navigator of the date by which the evidence of compliance is due and that the license will be revoked if the evidence is not received by that date. An intermediary or individual navigator whose license is revoked under this paragraph may have his or her license reinstated, or may be relicensed, as provided in sub. (5) .

(am) Nonpayment of fees. The license of an intermediary or individual navigator who fails to pay a fee when due is revoked, effective on the date on which the fee is due. At least 60 days before that date, the commissioner shall notify the intermediary or individual navigator of the date by which the fee is due and that the license will be revoked if timely payment is not made. An intermediary who is a natural person, or an individual navigator, whose license is revoked under this paragraph may have his or her license reinstated, or may be relicensed, as provided in sub. (5) .

(b) For other reasons. Except as provided in pars. (c) to (d) , after a hearing, the commissioner may revoke, suspend, or limit in whole or in part the license of any intermediary or individual navigator if the commissioner finds that the licensee is unqualified as an intermediary or individual navigator, is not competent or trustworthy under s. 628.04 (1) (b) 2. , or has repeatedly or knowingly violated an insurance statute or rule or a valid order of the commissioner under s. 601.41 (4) , or if the intermediary’s or individual navigator’s methods and practices in the conduct of business endanger, or financial resources are inadequate to safeguard, the legitimate interests of customers and the public. Nothing in this paragraph limits the authority of the commissioner to suspend summarily the license of an intermediary or individual navigator under s. 227.51 (3) .

(c) For failure to pay support or to comply with subpoena or warrant. The commissioner shall suspend or limit the license, including a temporary license under s. 628.09 , of an intermediary who is a natural person, or an individual navigator, who is delinquent in court-ordered payments of child or family support, maintenance, birth expenses, medical expenses, or other expenses related to the support of a child or former spouse, or who fails to comply, after appropriate notice, with a subpoena or warrant issued by the department of children and families or a county child support agency under s. 59.53 (5) and related to paternity or child support proceedings, as provided in a memorandum of understanding entered into under s. 49.857 . An intermediary or individual navigator who satisfies the requirements under this paragraph for which the license or temporary license was suspended may have his or her license or temporary license reinstated by satisfactorily completing a reinstatement application and paying the application fee for original licensure as specified by rule.

(cm) For liability for delinquent taxes or unemployment insurance contributions. The commissioner shall revoke the license, including a temporary license under s. 628.09 , of an intermediary or individual navigator if the department of revenue certifies under s. 73.0301 that the intermediary or individual navigator is liable for delinquent taxes or if the department of workforce development certifies under s. 108.227 that the intermediary or individual navigator is liable for delinquent unemployment insurance contributions. An intermediary who is a natural person, or an individual navigator, whose license is revoked under this paragraph may have his or her license reinstated, or may be relicensed, as provided in sub. (5) .

(cr) For providing false information in statement. The commissioner shall revoke the license, including a temporary license under s. 628.09 , of an intermediary or individual navigator if the commissioner determines, after a hearing, that the intermediary or individual navigator provided false information in any statement provided under s. 628.095 (5) .

(d) For failure to provide social security number, federal employer identification number or statement. If an intermediary or individual navigator fails to provide a social security number or federal employer identification number as required under s. 628.095 (3) or a statement as required under s. 628.095 (5) , the commissioner shall suspend or limit the license of the intermediary or individual navigator, effective the day following the last day on which the annual fee under s. 601.31 (1) (m) or (nm) 2. may be paid, if the commissioner has given the intermediary or individual navigator reasonable notice of when the fee must be paid to avoid suspension or limitation. If the intermediary or individual navigator provides the social security number, federal employer identification number, or statement within 60 days from the effective date of the suspension, the commissioner shall reinstate the license effective as of the date of suspension.

(e) For changing state of residence. The license of an intermediary or individual navigator who changes residence from one state to another is revoked 60 days after the change of residence. The intermediary or individual navigator may be relicensed only after satisfying any requirements under s. 628.04 or 628.92 that are specified by the commissioner by rule.

(3) Delay for new application. An order revoking a license under sub. (2) (b) or (cr) may specify a time not to exceed 5 years within which the former intermediary or individual navigator may not apply for a new license. If no time is specified, the intermediary or individual navigator may not apply for 5 years.

(5) Reinstatement or relicensing after certain revocations.

(a) Reinstatement within 12 months. An intermediary who is a natural person, or an individual navigator, whose license is revoked under sub. (2) (a) , (am) , or (cm) may have his or her license reinstated within 12 months after the date on which the license was revoked without having to satisfy any prelicensing education or examination requirements under s. 628.04 or any prelicensing training or examination requirements under s. 628.92 (7) . To have his or her license reinstated, the intermediary or individual navigator must satisfy the requirement under sub. (2) (a) , (am) , or (cm) for which the license was revoked, satisfactorily complete a reinstatement application, and pay twice the amount of the applicable license renewal fee. The reinstatement is effective on the date on which the commissioner actually reinstates the license. An intermediary or individual navigator who is a resident and who is required to complete continuing education or annual training must have satisfied all previous continuing education or annual training requirements to have his or her license reinstated under this paragraph.

(b) Relicensing required after 12 months. An intermediary or individual navigator specified in par. (a) whose license has been revoked for more than 12 months is not eligible to have his or her license reinstated under par. (a) but may apply for relicensing at any time after 12 months have elapsed from the date of revocation. To be relicensed, the intermediary or individual navigator must satisfy any requirements under s. 628.04 or 628.92 that are specified by the commissioner by rule.

(c) Applicability. This subsection applies to all of the following:

1. Intermediaries whose licenses were revoked under sub. (2) (a) , (am) , or (cm) before April 9, 2008, regardless of whether an order under sub. (3) applies to the intermediary.

2. Intermediaries whose licenses are revoked under sub. (2) (a) , (am) , or (cm) on or after April 9, 2008.

3. Individual navigators whose licenses were revoked under sub. (2) (a) , (am) , or (cm) on or after July 2, 2013.

History: 1975 c. 371 , 421 ; 1977 c. 363 ; 1979 c. 102 ; 1981 c. 38 ; 1991 a. 214 ; 1995 a. 27 ; 1997 a. 191 , 237 ; 1999 a. 9 , 30 ; 2005 a. 387 ; 2007 a. 20 , 169 ; 2009 a. 180 , 342 ; 2013 a. 20 , 36 , 173 , 276 ; 2015 a. 90 ; 2023 a. 212 ; 2025 a. 122 .