Mass. Gen. Laws ch. 23H, sec. 10 — MA Code / Part I / Title II / Chapter 23H / Section 10
Performance standards for workforce development and job training programs
Status: in_force

By April 1, 2004, the state workforce development board shall develop performance standards for workforce development and job training programs receiving state funding. The standards may vary across program types. The state workforce development board may contract with a consultant to develop the performance standards. The state workforce development board shall consult with stakeholder advocacy groups, community-based nonprofit service providers, and local workforce investment boards in the development of both performance standards and reporting requirements. The standards must at a minimum measure: the employability levels of individuals as defined by basic skill level, the amount of work experience, and barriers to employment prior to program entry; the individual's annual income and employability level for the 12 months prior to entering the program, the starting annual income upon placement after completing the program, employability level and annual income one year after completion of the program, and the individual's reported satisfaction; the program completion rate, placement rate, employability level upon placement, and one-year retention rate; and the cost per placement and per job retained at one year and the percentage of program funding coming from the state and other levels of government. Commencing April 1, 2005, all workforce development services and job skills training programs receiving state funds must submit an annual performance report to the state workforce development board. The state workforce development board may develop a uniform format for the report and prescribe the manner in which the report is required to be submitted. By December 31 of each odd-numbered year and commencing December 31, 2005, the director of the department of career services, in consultation with the state workforce development board, shall submit recommendations to the house and senate clerks regarding modifications to, including the elimination of, existing statutory requirements with respect to workforce development and job training programs. The recommendations shall include recommendations regarding funding levels required to meet worker and employer skill development needs, with a particular focus on low income and low wage workers.

By April 1, 2004, the state workforce development board shall develop performance standards for workforce development and job training programs receiving state funding. The standards may vary across program types. The state workforce development board may contract with a consultant to develop the performance standards. The state workforce development board shall consult with stakeholder advocacy groups, community-based nonprofit service providers, and local workforce investment boards in the development of both performance standards and reporting requirements. The standards must at a minimum measure: the employability levels of individuals as defined by basic skill level, the amount of work experience, and barriers to employment prior to program entry; the individual's annual income and employability level for the 12 months prior to entering the program, the starting annual income upon placement after completing the program, employability level and annual income one year after completion of the program, and the individual's reported satisfaction; the program completion rate, placement rate, employability level upon placement, and one-year retention rate; and the cost per placement and per job retained at one year and the percentage of program funding coming from the state and other levels of government.

Commencing April 1, 2005, all workforce development services and job skills training programs receiving state funds must submit an annual performance report to the state workforce development board. The state workforce development board may develop a uniform format for the report and prescribe the manner in which the report is required to be submitted.

By December 31 of each odd-numbered year and commencing December 31, 2005, the director of the department of career services, in consultation with the state workforce development board, shall submit recommendations to the house and senate clerks regarding modifications to, including the elimination of, existing statutory requirements with respect to workforce development and job training programs. The recommendations shall include recommendations regarding funding levels required to meet worker and employer skill development needs, with a particular focus on low income and low wage workers.