year,content,score
2024,Good money pls am beneficiary of FGN ALAT you sent me a text to deal 945 and use my date of birth as my default number I did but is showing invalid pls kindly assist,5
2024,It keeps giving errors like the app is not updated when I have updated it severally,1
2024,Good,5
2024,Good,4
2024,"The user interface is superb thumbs up to the designers. But it needs serious work on the responsiveness. It isn't responsive at all like opay that I've been using. Also the app crashes for my Camon 19, not often though. Fix this thanks 🙏",3
2024,My love app,5
2024,Fine all along but now it's messing up. Can't access goal based loans. Keeps bringing up an error message,1
2024,Goddd if it was possible to give 0 star this app is trash I was trying to sign up buh to no avail,1
2024,Satisfactory,5
2024,Why do you have to charge for you customer Care service?,2
2024,"Good app . I overjoyed using alat app, Thanks u guys.",5
2024,Excellent Bank and good performances,5
2024,Most unreliable bank app ever with too frequent updates and slow loading... I feel like closing my account with the bank.,2
2024,Excellent app. Very flexible. Investing easily without going to the bank. Super excellent app,5
2024,Fantastic,5
2024,"I have tried so much add my local government but the drop-down is not working. I have been trying for over a year now. Alat, kindly fix up.your team keeps telling me to try again but it's not just working",1
2024,It is a good app but setting up pin is a great problem,3
2024,Can't set up control on my debit card because the card control option is disabled.,1
2024,"Alat is one of the best banking apps, it's as fast as any thing u could think of, and so user friendly.",4
2024,amazing app,5
2024,Send my password,1
2024,"This bank deserve no rating atall, i think it should be banned from play store because they have zero customer relationship",1
2024,Some of the capturing are not functioning properly... Pls fixed it,3
2024,"I cant create a Dollar Card with this app... Keeps saying, ""an error occured, pls try again""... This is really frustrating as this was the sole reason why i even downloaded the app in the first place...",2
2024,Very nice,5
2024,Great,1
2023,So good 💯,5
2023,good,5
2023,"The ALAT is informatiom oriented, it's exellent with reference to the recaptioning of the transactions history of the past record of ones expenses. The ALAT is superb. Keep it on, thank you.",3
2023,Good banking App,5
2023,"Giving 1 star is something I wish to take back. The app is so slow and takes forever to validate one's data and provide account details. I downloaded the app. Created a new account and since yesterday till now, account has not yet been ready for transactions. Please you should look into this. Thank you.",1
2023,Nice one,4
2023,Gr8 Banking networking,2
2023,This is the worst bank app ever. Very slow to log in can't send money or buy airtime it deducts my money without giving me the transactions I made!!! They need to better,1
2023,Usom,5
2023,Very good,4
2023,"Timely alert, information snd all necessary update",5
2023,good,5
2023,Nice,5
2023,Good,4
2023,I want to update my app,5
2023,Awesome,5
2023,Doing my transaction after the upgrade is a better experience than before. Thanks for this.,4
2023,Awesome,4
2023,Great with wema Bank plc,5
2023,Great bank always on time.,5
2023,Good,5
2023,Great app,5
2023,I love this app. So fast like lighting ⚡⚡⚡,5
2023,I love this Bank this Bank is the one the best banking,4
2023,Good,5
2023,Good,5
2023,Excellent,5
2023,Your service is excellent and absolutely excellent,5
2023,Perfect,5
2023,Best app so far,4
2023,"The App has been helpful it has worked where others failed 😊 it's easy to use, I love it.",4
2023,I changed phones and it's been asking me to call them to enable otp but I've done that and given them details severally to no avail keeping one star rating till fixed and don't tell me to screenshot or to email or visit any website cuz I've done all that,1
2023,"This app should be referred to as ""worlds worst banking app"" or most ""terrible banking app"".",1
2023,"I can't rate this app, my experience in the app was bad. Why my account was restricted because i don't have outstanding loans with wema bank. I dont know why my account was restricted",1
2023,Guud,5
2023,Khairan in all ramifications partners,5
2023,Awesome App,5
2023,Is the app all about scamming or what why you keep debiting charges for unsuccessful transactions Pls you should go seek some advice on your scrab called app,1
2023,"I have never seen an app that find it so hard to register new device. there is number, email, WhatsApp etc. Could have used any but for some reason you want me to enter a bus and go to a far wema bank just to verify my new device. Moved all my money through old device and delete thank you.",1
2023,Very nice app 👍👍👍,5
2023,Good,3
2023,How can you guys just wake up over night and restrict my wema account,1
2023,Satisfactory,5
2023,Nice to use Alat by wema,5
2023,"Been trying to withdraw my money for hours and it's not working. This isn't the first time, this bank has the worst network and transfer success rate I've ever seen in my life. And I've banked with many banks!",1
2023,"Since I signed up, I keep getting a message that I don't have an account yet. I've sent mails several times but to no avail. I can't carry out any transaction. I don't have account number. Kindly rectify please",1
2023,Love this transaction app,4
2023,The app is poor and the saff are not doing their job. All they do is waste someone called card and time.,1
2023,Excellent,5
2023,You do a great job,5
2023,Nice app,4
2023,This app is so stupid and the owner is a thief nobody should try and download this app o I managed to create and account then I deposit my money inside ok let me withdraw my money now is a problem o they me I have to create a transaction pin ok trying to create a pin now is the war o my money just lost like that I was so fustrated l,1
2023,Satisfied,5
2023,it is no verifying my phone number why?????????,1
2023,Your service is good,5
2023,Nice job and kudos to you!,4
2023,Better,5
2023,"I've been waiting for my ordered ATM card for over four months, but it hasn't arrived. This has left me disappointed and feeling a loss of trust. If delivering the physical card is challenging, could you please share the card details via my gmail account? I need access to the funds and services associated with it. Please kindly help me.",4
2023,Best banking app i ever used🥰🥰,5
2023,Great App,5
2023,It is very fruendly to use.,5
2023,Very good,5
2023,Very God in transactions but I don't see where to upgrade my account,3
2023,It ok,5
2023,Good 👍 🦸‍♂️ 🦸‍♀️ 🧧 🤞 🤳 👍,5
2023,Great app,5
2023,"This Wema Bank App is exceptionally the best in Nigeria, I have used so many bank app but this is the best by a mile. Nice work 👍",5
2023,It's very expensive and good in others one,5
2023,Excellent 👍,5
2023,Poor,1
2023,I created an account on this app over 2 months ago yet till now nothing is working,1
2023,Pls we urge you to make an update for those that are using with three names to start appearing boths in their account.,1
2023,Easy to use,5
2023,Quiet good,3
2023,Good and fast,1
2023,Great app,5
2023,"Sad. I was trying to do an international transfer. I started with the app, but when I got to the place where am supposed to enter Bank name and bank address, I noticed the two text spaces were deactivated. Then I decided to move to Browser and visited the online.alat.ng and retried the international transfer... It went all through until I noticed that this time, the drop down for country selection is also deactivated. So this transfer is a no go area. What is the purpose of the app again?",1
2023,Super good,5
2023,Nice app,4
2023,"I will give it just a star because anytime I tried to request for a loan it will tell me to wait for 24hrs then after that nothing is happening. It won't be successful, Please kindly rectify this. And I have speak with the support many times with no response . That's so bad 👎",1
2023,Great 👍,5
2023,Could not open,2
2023,The app is good and easy to use only that there are too much security to pass through which makes it better.,5
2023,Seamless banking. Reliable and user friendly,5
2023,Very fast and reliable,5
2023,Fantastic,5
2023,Excellent intuitive services.,5
2023,That is good app,5
2023,Amazing app,4
2023,Good,5
2023,🥰,5
2023,Very Good....,5
2023,"Wema as the most useless app and service ever. It will shut you out. And when you try to make use of the Ussd code it will say error and yet they will debit you for using the code. Ya""ll should fix your service.. sucks. If I can give less than a star I will do it. Rubbish app DO NOT DOWNLOAD",1
2023,Wema bank is the best Bank in Nigeria,5
2023,This is because it fails most time.,5
2023,Great experience with the app.,5
2023,Very amazing app,5
2023,What are the step to get a dollar card,2
2023,"Without commenting you know the app is bad with its red writeup, sudden termination and long time execution. Then what do you want me to rate?",1
2023,Rubbish,1
2023,"I like the app but I don't like the fact that there is only one vendor and the option for android devices are too few Please add other vendors and other android phone brands like Xiaomi, Poco",4
2023,Yes oo simply the best app,5
2023,So far I don't have any issue with this app,5
2023,"Fast and reliable all features in one app, a solid 5 stars",5
2023,Good app,5
2023,Okay,5
2023,I really enjoyed this app it's so amazing 💕,5
2023,Smooth running.,5
2023,Why is it so hard to create an account with you guys? I've been trying to open an account since last two weeks but to no avail.,1
2023,Good,1
2023,Fast and reliable,5
2023,Cool & lovely,5
2023,"experiencing issues trying to upload documents or images, the app keeps crashing",1
2023,Excellent app,4
2023,Try to improve on your app it difficuit to get into code after capturing of face picture thank,4
2023,Good,5
2023,Nice one but there's need for improvement in the area of login to the app as it always demanding for password.,4
2023,Easy banking,5
2023,Effective,5
2023,Excellence,5
2023,everything about the app is 💯%,5
2023,Just wow... Keep the good work and don't act other way round afterwards,5
2023,The dollar card is the most interesting.,5
2023,Reliable and trustworthy,5
2023,Very educative app,5
2023,"The alat app experience is a seamless one. Even when there are issues, they communicate and resolve it asap. It's always a 10/10 for me.",5
2023,Very bad network,2
2023,"Look promising so far, my ID was verifyed after long wait",4
2023,Best,4
2023,Good app,5
2023,Application should allow for log in with fingerprint recognition...,2
2023,Very good,4
2023,"I love the app, it my best banking app for now. But I have some few complaints. Firstly the loan request and repayment in the app, I do find it difficult to access the quick loan but using ussd it work but won't on the app. While for the repayment of the loan on the app don't work, nothing until the payment is done from your end. Further more I don't like the concept of deduction for the loan then it will take up to days before it shows in transactions history and be cleared in the app.",3
2023,"This is a good app. Even when the network is very poor, it will still respond positively. I like it.",5
2023,Good,5
2023,Quite great and easy to navigate,5
2023,Fantastic app,5
2023,Good,5
2023,The app is generally ok,4
2023,Manageable OK.,5
2023,Perfect,5
2023,Good,5
2023,Great,4
2023,"Nice update and you guys are doing best now, keep it up",5
2023,Simply awesome... I ve never had a failing moment,5
2023,Very nice app,4
2023,Good 👍 and smart,5
2023,The app is perfect and very unique,5
2023,Perfect and reliable,5
2023,Nice to he,4
2023,Nice 👍 👍 👍 👍,5
2023,It's a good app,5
2023,I reserved my comment,5
2023,Perfect application,4
2023,Good and fast,5
2023,I love it,5
2023,9ic one,5
2023,Very good,5
2023,What a stupid app instead of displaying my wema bank account it displaying another account i nothing about. Just downloaded the app recently and I've been trying to login and it keeps saying my profile has been deactivated,1
2023,Good to go,5
2023,great thanks,4
2023,"All i wanted was a virtual card for easy transactions, but the card keeps declining to pay...my money is trapped in the card as i cant complete the transactions",1
2023,I am finding it hard to sign up slay app with my gmail,5
2023,Very good,5
2023,Best ever,5
2023,Good,5
2023,very good Application,5
2023,Stand with wema banks alat to improve your business,5
2023,Examplary app for all your bank transactions,5
2023,WORST BANKING APP of the century... Useless bank and useless app,1
2023,The best 👌,5
2023,Simple let me log in. I've been trying to buy you keep saying there was a timeout.,1
2023,The bloody app won't even open,1
2023,This is is very useless... Everytime I need to use.. Will need to uninstall and re install again... It's really bad.. Will just keep rolling and rolling.... Can't rely on this app for any urgent transaction.. If their is -5 star .. I will give it.. App don't even deserve 1 ⭐ rating...,1
2023,This app is useless and the bank also I can't even log in to my account for more than 4hours,1
2023,I can not Access loan also to withdraw from my account is saying pin incorrect,1
2023,Wema need to improve on the registration,4
2023,"This app doesn't work on my Redmi 12C. The first time I installed this app, I tried logging in but it just hung.. I unstalled and installed it back it became worse, the app refused to open.",1
2023,I love this app so much,5
2023,I actually requested for card to use it for online crypto transactions but unfortunately it doesn't work please be different from other banks and you will attract more customers,1
2023,I am having issues upgrading to tier 2 and the charges on tier 1 per transaction is much,1
2023,"I actually don't know what to say about app and the bank, cause everything about both bank and App are too poor or worst, imagine spending hours in bank just because I was unable to process anything on the app, unable to activate my ATM 💳, not receiving messages, and at the end WEMA bank messed up everything, customer service / care were Zero, I only went there to waist my time.... In the first place I don't like wema bank at all but I have no options cause I was given by federal government",1
2023,Awesome,5
2023,Worst banking app ever! Keep telling me to add social details but can't save them when i do,1
2023,"Wema Bank release my money I didn't commit any offense by saving with your bank through a fixed goal, now the goal is complete and you denied my cash out, and said I should wait for 24hrs, now it's 48hr and still haven't seen anything, meanwhile you didn't wait for 24hrs to debit me ever since you were debiting me to credit the goal Release my money, I'm supposed to use this money tomorrow which is 15th but you guys want to eat it the same way you ate my 2k that I paid for ATM since August up",1
2023,Good App,5
2023,"Worst bank ever My account have been restricted for 2 weeks after upgrading to tier 3, placing in a loan situation",1
2023,Hard to register I am only giving it a star because that is the only way I can complain,1
2023,"Very, very poor service. This app needs proper development because it can actually spoil your reputation as a bank. I had so many issues opening the app in terms of setting it up alone it just keep taking me back and forth until the app closes on it's own.",1
2023,I love it,5
2023,The best,5
2023,It keeps telling me to restart App,1
2023,Very poor services,1
2023,I love it,5
2023,Best in the world 🌍,5
2023,Awesome,5
2023,"I love d app, saves me from stress",4
2023,It crashes often,1
2023,One of the best banking and finance platforms ever!,5
2023,Good and very reliable,5
2023,RELEASE MY MONEY!!!!!!!!!!!!!!! WEMA Alat how can you hold on to a group savings with a due date of 30th November 2023. Today is 11th of December Wema Scam!!!!!! Run away from these people,1
2023,"I reactivated my account,now the app keeps stopping Sorry but how can I keep up with this",3
2023,It's okay,5
2023,I opened an account with wema .danwloaded the app but to open it is a war. I have all the required from me. You are not helping matters at all.,1
2023,Please work on your text color because I personally strain my eyes to see it especially d red how will u be using red on a black background I know its your color but please work on that color.,3
2023,I am truly disappointed in the app Have to reload my transaction list multiple times before I can even view it. Can't even download my transaction records The app also closes anytime it wants and others.... Seriously am disappointed in the app,1
2023,Good app,3
2023,I am so happy that you are welcome to Jobs Johnny's loans company,4
2023,Easily download but yet to sign up even as a new user,1
2023,Great,5
2023,"This app used to be da bomb back in those days but now, it's just a shadow of itself. After struggling to log in now we have to deal with the inability to check account history making it absolutely impossible to view receipts or send them. So disappointed ☹️",2
2023,"Hello I have not been able to use my account due to selfie verification coz I have a bad selfie camera lemme say not working, can you put and option to change to back camera that will be nice so I can log into my account and start using it",1
2023,"This does not show the time a transaction was made in the transaction history, the dates are sometimes incorrect, and there actually a lot of glitches in the app This should be amended #",1
2023,your app is so unreliable sometimes it works perfectly other times it cannot load ordinary transaction history. This is 2023 do better,1
2023,Very good nothing more,4
2023,Why is this app misbehaving recently,1
2023,Always having login problems. It fails to authenticate on login. Please see to this issue.,3
2023,This app is a scam. I deposited $300 in it and that was it. Till today accessing the account is a problem. Am still coming with my law suit get ready. ROGUES!!!,1
2023,Your network is very poor,1
2023,"have tried logging in but it's not working, I can do transfers I can't even see my balance pls fix these",1
2023,"Yo. You mess with alat, I come for you when you sleep. Lol.",5
2023,Nice interface send and receive money very easy but login issues,2
2023,Easy to use. The best Bank app I have ever used.,5
2023,The app is slow 😴😴,1
2023,The app is useless I downloaded the app because I what to take a loan and I will pay back but it seems like they just keep the lord for nothing am deleting this app immediately,1
2023,"The bank has a terrible customer care service. My daughter applied for ATM debit card online, her account was debited for the card and she is yet to get the card for the past 5 months. Sent several mails to complain but no one deemed it fit to respond. She went to the branch she intended to collect the card, still they were unable to assist.",1
2023,Salisu oseniOil& gasrimi,5
2023,Good and fast,5
2023,Best service,5
2023,Quick and fast app,3
2023,Perfect,5
2023,Poor services (Online and Banking Hall),1
2023,Gud job,5
2023,The app keep stopping and the card can't be use internationally,1
2023,Very recommendable,5
2023,I love this app,5
2023,Why is my alat point not redeemable,1
2023,Nice,5
2023,"Alat is a scam, my account was debited twice and they're yet to reverse the money over two weeks now. I don't Bank with alatbywema. Crinkle fries scammers",1
2023,"For some reason, app keeps crashing by the second.",1
2023,Please there should be a setting where someone can change his/her email and account number freely,2
2023,I love ALAT Because I'm always at ALAT,5
2023,"OK but the loan aspect and debit/virtual cards needs to be modified Before you can take many loans, with different names this is not possible but just to top up your initial loan, I may need loan for different purposes Also before cards can be easily retrieve online but this is not possible again",4
2023,Not nice,5
2023,"I downloaded the app with the hopes of having a smooth registration process but it is the opposite, for weeks now i have been struggling to get my address verified and begging and calling the customer service to assist me so i can withdraw my funds in the account, SO FRUSTRATING",1
2023,Excellent,5
2023,Great app.,5
2023,I've been trying to register since and all the while it has been showing me email mismatch detected I don't know why but I will leave one star here first,1
2023,Nice,4
2023,"This app is very good to everyone person who is a business person I really enjoyed it so much I'm telling you I love this app, but once I changed my phone I can't be able to login back again I hated it again",5
2023,I transfer money to someone at it says transaction fails but they still debit the money and the receiver didn't receive any money,2
2023,Recent update has no headaches,5
2023,I like the app but is this one wema,2
2023,Is it true that you guys give free POS machine to interested agents?,5
2023,Excellent,5
2023,I have a naira virtual card but they are telling me the I currently do not have a naira virtual card please what is the problem?,1
2023,App keeps saying app closed when trying to open it,2
2023,"This is the worst app I've ever downloaded. Just to create an account for 4 days now, the app keeps stopping, then it takes me back to the first step I expect better from a fully digital bank.",1
2023,It's good and reliable,5
2023,I hate the constant popup message that says transact every time I logged in.,2
2023,"What will happen to those using Infinix Hot 8 and similar phone as Alat doesn't work on the device(s), does it mean we are going to be finally excluded?",1
2023,Good,5
2023,you guys has the most horrible customer service I've ever seen. I've been on account reactivation for over a month with you guys and as of today my account is still not activated. And there's to move my money out this account.,1
2023,C DX co k,5
2023,Crush after crush I can't even open an account.,1
2023,This is my bank since 19 gbogboro,5
2023,So interesting,5
2023,Good and relaxing pot,4
2023,Very quick and easy,5
2023,"Hello sir. I'm trying to rich, but I can, I don't no how the network behaving.",1
2023,"For God's sake when will this app activate, I have been trying to activate this app and it's not working, I have even gone to the bank and I was told that it's network and that I should keep trying it,this is one week and I am still trying it. Like its so annoying, why cant it just work for God's sake",1
2023,Terribly Pathetic,1
2023,Very nice app Just that it shuts down on its own sometimes. I hope to see improvement soon,5
2023,😍🥰,5
2023,Thrilling exciting banking experience,5
2023,Good,5
2023,The app is very slow at times,3
2023,My money is in the app about three months i can not transfer it.,1
2023,App keeps crashing each time i want to perform any transaction.,1
2023,This is a good initative from wema bank.,2
2023,Why can't it be downloaded on Android phone,1
2023,"The app is having some issue ,I can't transfer money from my account. its indicating that my account is not active",1
2023,"Is it after installing this app, one will go to the bank to configure it, or what way?",1
2023,"Setting up this my atm and app is a huge problem, Kindly fix this asap.",1
2023,It was all fixed Thank you,5
2023,Very good 👍,5
2023,"This is a time wasting app, after I got to the last step and I put my email and password to create the account, the app returned me back to the previous step severally. Not recommended until they change!",1
2023,Awful and annoying. This is the most useless and dull banking app I came across in my whole life. Just to open an account and upgrade it to tier 3 is a war I will definitely delete the account since its just like a scam,1
2023,You must input your BVN before you make a transfer out of the bank But when you want to send in money to account BVN is not required why is that so my money is stock 😡😡😍,1
2023,This bank app is extremely nice it is easy to transfer money but the only problem I have is that I can't upgrade my account to the other tier if I fill in my information the next thing I will saw is you information are not intact and I wan to change my daily transactions,4
2023,Somehow difficult to get started,5
2023,Very bad app once you forget password like this or try to login on other phone it will terminate your login tell you to try forget password and won't work again,1
2023,Do smart,5
2023,nice bank,5
2023,Alat and wema are everything you need for online and international business and transitions keek up the good work,5
2023,I want to repay back loan and it's not working with ussd. The loan deadline is on 29th November and I want to pay today but it's saying insufficient balance despite having the money Inside the account,1
2023,Good,5
2023,"Av been trying to open this for 2yrs now it's not opening even up till now, it's rubbish",1
2023,Worst bank ever,1
2023,Good,4
2023,"I couldn't log in, it kept saying I'm not authorized",1
2023,Good,5
2023,"Egba mi ke. After dowloading updated app, it keeps shutting down. Please return me back to my old app o. From today i am not downloading any of your rubbish updates. Just return me back to my old usable app. Why did i give u 1 star self",5
2023,Downloading the apps is slow,5
2023,I love women bank transaction is there an easy which you can make your deposit and withdraw safely without join me I enjoy Lee I enjoy,5
2023,Good,5
2023,Good 😊,5
2023,I like alat bank it's so fast fir transaction,3
2023,I don't understand the meaning of this ALAT by wema,5
2023,The previous version was superb.. this latest update I downloaded keeps crashing and take longer time to process transaction ..please fix it.,3
2023,This app is not working since I download it,1
2023,The best,5
2023,"Why is everything about wema difficult. Can't log in to my account, can't activate my ussd code, bank not available in my area for me to access my atm",1
2023,You people want to chop my money because I made a mistake with my name because the name in my account are not the same with the one in my BVN I go to the branch at Onitsha they said they can't change the name that nothing they can do about it.,1
2023,❣️🎁,3
2023,Very good,5
2023,"The app has been very helpful and all, but I noticed that i can not request my bank statement through the app, which is a big flaw",3
2023,It's a good app. Great service. It saves costumers the rigors and stress of on canter transactions. It hardly fails and it's very reliable.,5
2023,"Alat by WEMA is a very helpful app. Though it was cumbersome at the beginning but after visiting the bank for proper guideline, Ive been enjoying my transactions.",3
2023,One of the worst app I have downloaded so far.... Very slow and unreliable,1
2023,Are been using this app for like 3 years now I love it 💚🤝,5
2023,Good Bank app I love it,5
2023,Please update your app the bugs in it are way too much,2
2023,Nice and easy to use,5
2023,it's easy and has security,5
2023,Thr experience is splendid.,5
2023,Complet tive star to this app,1
2023,Best Banking App in Nigeria,5
2023,Good app and i really appreciated,5
2023,Impressive app,5
2023,"Nice bank and fast in crediting ,,but I'm having little issue because is writing exceeded my daily limit",3
2023,It's a great app,5
2023,I am not able to activate my card,2
2023,"Best bank ever...I recently opened an account and decided to buy airtime last night...I mistakenly typed 080 instead of 081...I was so sad that I recharged a wrong number but I accepted my fate.. Waking up this morning, I saw a credit alert saying my money has been refunded..Thank you Wema .Also, thank you O. Emeka for introducing me to this great bank .. Kudos 👏👏👏",5
2023,"Creating account is way too stressful. The app crashes too often. After more 20 attempts to onboard, I gave up.",1
2023,"I just find out that my account is restricted from debiting, what's wrong with you???",1
2023,"I'm just always not happy why Nigerian can not even provide an effective programming app that works without effort, too shameful.... I am a programmer and I can create a better one of it's kind",2
2023,Can't recover my password,1
2023,The app is showing me oops! Email mismatch detected whenever I try to register.,1
2023,Good but not good,1
2023,"Crash after first less than 30 minutes usage. Not low RAM I think because I have 7GB RAM (4GB Hard chip , 3GB virtual) and less apps and less resources intensive app. I will upgrade star when I see more improvements or issue ceases to occur. Edited: now working properly. You have to set the finger print sign in from the apps settings then it won't crash again when trying to login or pay with fingerprint.",4
2023,"My monies are stucked in your app. After registration, the app was unable to allow me change pin so as to make transfer. All you CC across social medias are not responding.",1
2023,Nice aapp,5
2023,"Pls don't download, it's the worst app ever. My money is still hanging (210k) till now",1
2023,The best,5
2023,"Alat, delete my account please. I'm not banking again, your bank na rubbish. Zero customer care service, 0 support response. One of the most useless banking apps I've ever seen. Delete my account bikonu",1
2023,Poor app. Tried to reactivate my account to no avail. sad.,1
2023,"ALATbyWEMA, the best digital banking. I always enjoy the app since the very beginning. I opened the account online and never experienced any difficulty to the present. Most importantly, had my card sent to my doorstep easily on 3 occasions. Thank you, ALATbyWEMA. Keep keeping us up and continue to making us (customers) proud & smile. Big up.. 💯💪",5
2023,I love ALAT,5
2023,How can I download D's app,1
2023,I love this bank all because transaction is fast but I still have pending transaction from by betking app to this bank and they have nor refound my money,5
2023,"The only reason I got the app was for the virtual USD card, but no, after funding the account and all, it conveniently says 'service not available' for several days now",1
2023,Superb,4
2023,"Alat in reality is not what it claims to be. Opening an account on the app was a hassle and took weeks after which I had to visit the bank to lay a complain. I also discovered that the naira Alat card which they claim can be used to shop globally is not the case. It's preferable to say what you offer not what you don't, it's misleading. Now they are suggesting I open a domiciliary acc instead, but what confidence will I have in you when honesty is not there.",1
2023,Great app,5
2023,How can this app be hyped on the net without nothing to show for it so disgusting. Thier card doesn't work for international payment . They took my money without creating a virtual card. Please mindful of everything about this app,1
2023,Incredible 💯,5
2023,Very smooth experience so far. But i have been unable to request for a new Alat debit card on the app since my ATM card expired. Please attend to this.,3
2023,While this app has good features. It fails at basic stuff. Transfers can bounce back or your account not funded. It takes forever for received funds to appear in the account. Disappointing,1
2023,Alat has a beautiful interface and the app is secured. The fingerprint login should however be made functional!!!,4
2023,This app so easily,5
2023,"My account has been under 90%reactivation for the past six months, when will this process be completed to enable my account to be active again? REVIEW: Alat has been most irresponsible and highly unresponsive to my several complaints on all its social media handles and I will be forced to escalate this issue to the regulatory authorities if it persist in refusing to activate my account.",1
2023,The App would not work on my Samsung android device. It keeps on crashing.,1
2023,I am very happey with tother wema bank,5
2023,"Well and very good, l love it",4
2023,poor performance from this bank,1
2023,Opening an account is just impossible,1
2023,Bad experience...I can only make transfers of funds and credit my network but other features are not accessible. Card control...I can't access that too.,1
2023,Wema is a good mobile app I experienced a lot.etc,2
2023,Always taking charges which is unknown for. Worst bank I have ever seen,1
2023,Good,5
2023,My profile has been deactivated and I can't even sign up again,1
2023,"Good app. However, I have been unable to make transactions because I've not been able to set security questions which have been frustrating for me.",3
2023,"Tried to register, keep getting someone else's profile. 6 yrs later still cant register.",2
2023,This app is not good and the wema bank did not have a good costumer relation they are very stupid in that wema bank the manager is a thief he almost still money all the people working in wema bank are scam thief,1
2023,"Is there a chance I can give no stars at all? I have been struggling to create a virtual card since forever. Likeeeeeeee! I thought it was a fault if my network and decided to retry using multiple and better network connections, still it is bent on frustrating the hell out of my cute little life.",1
2023,Is been so good since I started using it and it works smoothly without ni issue I love app just continue to do good to we ur customers,5
2023,"0 review , virtual master card doesn't work, my money have been stuck there since ages can't withdraw or transfer, dollar card doesn't work, control card features doesn't work lots more it a very bad app",1
2023,God application,5
2023,"Working perfect no issues, very effective app",5
2023,"When I tried signing up, it will close automatically after I have gone a long way. I have to start afresh. It's frustrating. And I am yet to get a head way.",1
2023,It's a good banking app,5
2023,This app is not responding on my phone again,1
2023,Pls.. I lost my pin and i want to recover it,4
2023,"I've opened a wema account already and logging in has become war, when I try to log in it shows, incorrect username and password, meanwhile they are correct.",1
2023,It's keep crashing 😞😞😭😭,1
2023,"Actually,I want to commend the staff working in wema bank They're hospitable and hard-working most especially the branch at OAU Ife and the branch at Akure close to the market Kudos. Please reward them 🙏",5
2023,It's okay,5
2023,I downloaded the app and I couldn't setup my account after putting my BVN it keeps telling me biometrics failed and bringing me back,1
2023,I can't Even send email to alat by wema again and I have a complain.,4
2023,Y'all cheats,1
2023,Good,5
2023,This app is horrible. It keeps shutting down. Sometimes I have to hold my breath hoping that it would work so that I could finish my registration but it's like a war path trying to complete the registration before the app restarts.,1
2023,The Best Digital Bank in Nigeria.,5
2023,Excellent,5
2023,Good app,5
2023,Sense I was you sing wema I don't have problem so love wema savers,5
2023,Excellent,5
2023,Good morning pls am not in Nigeria now the num am using to receive alert is no more with me and I want to change it to my Gmail pls how can I do it,4
2023,Very good 👍 app.,4
2023,Do something to bvn mismatched in loan so name start with surname but alat change it to first name,2
2023,I Love the app... it's perfect This app is great 😃👍,5
2023,"I don't understand whenever I try to register after inputting my bvn and then I click on take photo it loads for a while and then gives ""an error occurred while generating registration challenge"". What's the matter????",3
2023,This app is just so good,4
2023,The app just disappeared from my phone.,1
2023,"Hello ALAT By Wema I have been created saving account on your bank, But I don't know why you are not allow me open Domiciliary Account",5
2023,"Worst app I have ever used. They seized my funds and when I asked why they said they are verifying my address. For almost a week now I can use my money. If you know how painful it is not to have access to your own hard earned money, you will know how painful it is using this so called alat app.",1
2023,"If there's anything lesser than a star, that's what I'll give to WEMA. For the past one week my account was placed on debit restriction and even after sending all the necessary documents and filling all relevant forms and information, they're yet to give me any positive feedback. I wonder what kind of bank treats a pregnant woman this way that I have to be going to the bank almost everyday just to rectify something that didn't take me 10 minutes to resolve in UBA. WEMA Bank, if you're trying to",1
2023,It's cool,5
2023,"Alat is just one of the many bank app nothing special at all When I want to log in it just go back to my phone homepage,after trying to log in many times it kept repeating itself for many days and I am so frustrated.",1
2023,this app is giving me headach ooo,1
2023,Awesome,5
2023,Loving this app is reliable trusted and smooth I suggest you download this app for fast transaction if they is way I can give it 10🌟,5
2023,Excellent but finding it difficult to upload photo,4
2023,A very nice Bank,5
2023,easy to use,3
2023,"Excellent,Exceptionnally Food",5
2023,Unable to register,1
2023,"In this time of banks crisis, wema has proven that they can be trusted.. I keep banking with you.. please don't fall my hands. Please why the robot customer care",5
2023,Is working perfect but though tend to misbehave at times,3
2023,Nice,5
2023,Nice,5
2023,Cool app,4
2023,Great,5
2023,Cool,5
2023,I'm finding it difficult to download this app . Please I need assistance,5
2023,If there is a sixth star i'd give them,5
2023,I think it is okay Sha,5
2023,"If there is an apk made to frustrate, I think this is it.. It deserves nothing but zero star😐😐",1
2023,"A very useless app. Feeds off high charges they take from their users, I'm never using this app again & I don't ever want to get emails from you ever again. How can you charge 100 naira to receive 10k, I mean you charge for receiving?????",1
2023,Amazing,5
2023,Somebody cannot login his account on a new device in peace😒 Keep telling me error in the face verification process,1
2023,Excellent,5
2023,Unable to create a dollar virtual card telling me service not available.,1
2023,Poor app development and customer service. will always run away from issues that needs to be resolved.,5
2023,Secured and saved,5
2023,"It's a great app, save time from going to the bank",4
2023,The bank is quite ok,1
2023,I really enjoyed this and also appreciate it work,5
2023,"Nobody should open this bank, it is very useless they will keep deducting your account, but they will not send any money, Big Bastard",1
2023,The app is nothing to write home about always refreshing after you have passed that side.,1
2023,please how much am I to pay for the atm card,2
2023,Satisfactory,5
2023,What's the point of giving points if one can't redeem them?,2
2023,"Can't even do a transaction these days, it keeps telling me ""Authentication Failed""",1
2023,Good day . I have been finding it difficult to login on my alat app. Pls assist,1
2023,I'm confused..I took a 120k salary based loan in May..I made full repayment in October...that's about 5 months early...now they refused to give me another loan...what's going on,1
2023,It's not working on my phone at all,1
2023,This App is very poor telling me my pin is blocked yet the won't allow me to create new pin telling me that number not registered... but sending me otp on the same number...how will I transfer my money now... Just stupid app,1
2023,I request for naira virtual card today but still yet i can't see any card why,1
2023,It's been great so far,5
2023,"The app functions work, but it's too buggy",3
2023,I like this bank,3
2023,App very slow during downloading,1
2023,"Very fast and you, no disturbing messages and no unnecessary discount",5
2023,I have to give this app zero star cause is not working as before and I can't even get my account back,1
2023,"I wish I can upload proofs, Wema Alat keeps stealing my money, I have complained by email yet it keeps happening, the steal this money with so much impunity, no regard as if nothing can happen, the next time, I will take legal actions",1
2023,The best bank app in the world clean and swift transactions with correct prove,5
2023,Super good,1
2023,Very good,5
2023,i find it difficult to give you 1 full star I used my alat to pay bills 2 times at a period with the same amount but only to find out that I was only credited with just 1 out of two I tried complaining they keep telling me I should wait after 24hrs and it has been 3 days now I haven't received my money I even suggested refund they didn't answer me,1
2023,Good app 👌,5
2023,"I've never been able to login on ALAT. Everytime, it tells me incorrect username/password. I've tried resetting my password several times only to come back to the same issue.",1
2023,Very good,5
2023,"Frustrating.... The dollar virtual card 💳 can NOT be created... I repeat, can not be created..",1
2023,There Bank service is the best,5
2023,Very good,5
2023,"This app is a scam, please how would I send 300 to myself and my balance is 194,the math is not even making sense, this is the worst app I've ever used, your customer service is trash, and it's not even like a foreign app or bank I used, I transferred money from the wema account in the alat,so please what is all this, I'm a student and I don't like all this, if I can't trust you with little amount like 300, what makes you think I can trust you with a bigger sum,please fix this app, send my money",1
2023,Pls do something about this app the resent update has glitches and bugs for no reason the app would close while I'm using it ........it was working fine until recently I can hardly do anything before it crashes,2
2023,Okay,5
2023,Good,4
2023,The experience is blissful!,4
2023,Excellent App,5
2023,I transferred some amount of money from my alat app and the recipient is yet to receive the money and it's not reversed I tried logging complaints but they did nothing on my transaction till now. They give me no updates about how they're resolving the issues till now,1
2023,a very stupid app don't waste your data for it. It will never sign you up. They just created this app to clear the shame of not having an app.,1
2023,I LOVE ALAT BY WEMA,5
2023,This app it's a scam,1
2023,Best app to get any thing you want,5
2023,"This App is nonsense! Always crashing. Wema bank, it's very annoying for the darn App to keep crashing over and over. kindly have your web developer resolving this, quite inefficiency of you as a bank!",1
2023,Just received warning that this app may stop working on my device.,2
2023,Love it,5
2023,"Terrible why cant i have access to my account?,like for weeks now all i get is trouble trying to log into my account,abeg make una open am make i carry my money commot before stories that touch go enter the matter 😒🤦",1
2023,"Alart bank Bank network do disappoint, I hate this bank network aje, opay is better",1
2023,Good as always,5
2023,Poor. The app is slow. Takes forever to load and keeps poping up to disturb my browsing experience. This upgrade is not it at all. The previous one was far far better than this.,1
2023,Wema bank needs to improve on this banking app it's so annoying when it's trying to authenticate an account name despite the fact that the name have already display after searching it will still put dat cross cancel on the transaction for the next 5mins it's so frustrating! Moreover I wonder why it's so difficult to use finger print to log in on wema app??? Pls you have to grow up ooo it's not encouraging at all,2
2023,Nice app,4
2023,A very slow app ordered a virtual card can't even access after all the deduction I don't know why this bank is just so slow 🤦💔,1
2023,Why I can't login to my alat account again,3
2023,Not working on Spark 10?. I updated the app and it doesn't work on my phone,1
2023,"It's been a good experience using Alat so far. This new UI has been frustrating especially when it has to do with the biometrics, but other than that the over app is calm",4
2023,It's been a good experience. I will suggest that the ALAT master card been worked on so it can be use for online payment..,4
2023,Malfunction,1
2023,1oo%,5
2023,I can't just imagine for the past 2weeks I have been requesting for me naira credit card and up till now nothing to show. I have been debited and ur customer service is the worse one can ever imagine. This is so humulating I guess I have to take my salary account out from ur bank. This is so frustrating.,1
2023,The app is great but for the fact that I wasn't allowed to get my dollar card even after making complaint to the customer service I will rate it 3.,3
2023,Great app,5
2023,My experience with this app is so bad up to 5months I submitted all the documents required till now my documents are still under review and I can't even transact with ussd code because my account is an alert account,2
2023,Great 👌,5
2023,No stress operating the app,5
2023,Satisfactory in service delivery at all time,5
2023,So far so good,5
2023,This app has not improved since a year ago!!! Just close down the app and lets know you are not ready for this digital thing. Zero rating.,1
2023,It keeps on crashing,1
2023,If there's an option to rate the app below 1 star! I would useless...,1
2023,The app is actually good buh idk wat wrong with them someone sent me money yesterday and it was successful buh my account wasn't credited have been checking my balance since buh they've not credit me yet hope isn't that is crashing,1
2023,"Very good app. Poor customer service. They don't seem to know how to resolve issues. Had a problem last year on receiving OTP, and it took 6 months to resolve. Now I'm having similar issue and nobody seems to have a clue on how to resolve it. Moving on to another bank. Frustrating cos I do nothing without OTP.",3
2023,This app is okay,5
2023,Good applications j,5
2023,"I give your 1 start because someone send me money from Italy and you're trying to scam me off it, I have the transaction slip, but you're system can't find the Money, I had to go back to thep person and they send me receipt again of the successful transaction but you're STILL denying not to find it, your bank is SCAM , it's been 4 days now still not seen my money",1
2023,"awesome bank app with amazing experience and smooth navigation, swift transaction and response to resolutions.",5
2023,"Very Good App. But We Have a Bug On The Android Version. During Authentication, After Login, The Camera Authentication Page Doesn't Open, It Keeps Loading Camera Until Forever. This Affects Only The Android Version. The IOS Version Works Completely Fine. This Has Been Resolved. Thanks.",3
2023,"They are very poor intense of everything I downloaded to use the app because of Davido but I see that is the worst bank I ever see I deposited 75k on Saturday on Monday they restricted my Debit for no reason, when I created the account it takes me almost 7 days to do my facial verification, Opay and kuda are more better in anyway, I see why they don't have much users like opay, the charges for each transaction is too much, is not attractive or recommendable, try work on ur services.",1
2023,😒,2
2023,Good one 👍👍👍,5
2023,Best Financial Aid Service i ever used it fast and reliable i recommend everyone to give it a shot,5
2023,Very good app I love this bank,4
2023,Nice job on your app,5
2023,"Am unable to download this app, anytime I try downloading it, it will say that some recent data on my phone will not allow it to work, I have registered in it before but now am unable to download it",2
2023,"One of the best, talking about digital banking",4
2023,"To me this app is excellent, the whole process is easy as ABC. I configured it myself without wasting of my time",5
2023,"The update is ok, But am try to set my pin but it keeps saying BVN validation failed.",2
2023,"1 star cos despite my expectation bout WEMA cards useable on international payment portals, I'm unable to even create an account. I use a flagship Samsung phone, but the app kept crashing when trying taking the mandatory selfie. Then an update came out, I updated the app & tried to sign up again. It initially crashed at the selfie stage again, but I tried again, and after several other failures, it couldn't proceed at the E-mail & password creation stage.",1
2023,"The biometrics is not working,",1
2023,"This app has been the best ever & I have been using it for quite some time now, maybe 3years plus & honestly it's the best mobile banking app ever.. I don't even use anyother bank other than this, I can move money from my main account to stash them in another point inside same account & get some interest withing 1month.. I love this app",5
2023,First of it's kind in the whole Nigeria banking sector,5
2023,Well monitored,5
2023,"the bank used to be a super efficient online bank but in the last 1 year the bank has become a mess, They'll trap your funds when you need them most, frustrate you and the worst of it all none of their social media service centres will reply your messages, I was shocked wen when their WhatsApp service chat blocked me cuz I complained of my funds beings trapped in the account since the past 5 days... rubbish bank",1
2023,Very Accurate. Since I have been using this App I have no regret.,4
2023,It's Splendid,4
2023,"Very intuitive, just fix the network timing out and small crashes",4
2023,Downloading for more than 15hrs and yet could not download sucessfully,1
2023,Transparent and efficient.,5
2023,Fantastic but issue of loan as salary earner has been disappointing.,5
2023,Is very good to me but recently you don't give me alat when money enter my bank account and when i pay out you can give me alat,3
2023,Good,2
2023,Love it!!!,5
2023,am getting a debit restrictioned on my account after depositing 60k now I can withdraw please help,1
2023,Is very good app easy to use,5
2023,"What you can do with this app is only to creat account, transfer money and order for ATM card. Apart from those ones, you can't use any other functions, for example, like the 'card control'. You can't control nothing, you can't set anything. The worst part is that there's no customer support to chat with or give feedback. So they don't even know how the app works and I understand that they don't care.",3
2023,Excellent performance,5
2023,Really nice App,4
2023,Normal App,5
2023,Why is this app very useless ?,1
2023,I can't enable my (BIOMETRIC)fingers print always reply authentication error try againg but when I used my Alat login password with initial it open but NOT with finger print . pls what should I do My phone has well functional finger print Samsung galaxy S9+ pls provide a solution for me NB. Today I updated my Alat app but still abortive,2
2023,"Alat suggests a new version and commences update but the update/installation is never concluded....it gets to 100% and no longer continues. Secondly, irrespective of documents presented, clients are never qualified for loan.",5
2023,Good app,3
2023,"Except for a few technical hiccups,d app is good.",4
2023,I have never had issues for once...what a reliable app,5
2023,Very useless app and useless bank Can't access the app and my money simply because I updated the app,1
2023,I cant even change my password,1
2023,"I didn't know I downloaded and registered with a useless app, I've not used it for anything since. Terrible",1
2023,"Your customer service is Terrible, after applying for ATM and 2500 deducted from my account for over 3months now up until date haven't gotten the ATM not to talk of refund of my cash. On the card tracker it says collected whereas it's a silly lie.",1
2023,"This app is having issue on my phone, it just Existing by itself, please resolve this.",1
2023,World best bank,5
2023,I love the app. Very nice and easy,5
2023,I love this bank account But one thing about that is not good is I don't like how it use to debit money in my account,5
2023,"I am seriously disappointed with your response and your banking system. So what then is digital about your Alat? If a bank I use as my salary account treats me this way. Worst banking experience I must say. Kindly avoid Alat, they are very poor in there customer relations and service. There's nothing digital about there services. They use up your airtime and still the issues are left unresolved.",1
2023,Great app,4
2023,It's a nice app but whenever I try to do any transaction it keeps telling me authentication failed,1
2023,"It's a great app, made my banking easy and free, but your latest update is not working",3
2023,Great,5
2023,doesn't even deserve one star.,1
2023,The app was highly good and interested. It work smoothly with accurate results,1
2023,Ive never come across a digital bank with worse service and even worse customer support. A month to process a card in 2023 from a digital bank and their customer support cannot provide a reason why that it. Abysmal service. Shameful tbh,1
2023,There is a limit to what I can do...,3
2023,It's okay but you guys need to work on the transaction fee 😞,4
2023,My money is stuck how do i get it out...,5
2023,"I updated my app, just reply with stopped app, without login in",1
2023,Good,5
2023,Infinnis,5
2023,"Since I have updated the app it has been crashing am not pleased with this at all,I will urge the app management do something about it very fast",1
2023,The new update refused to open on my phone,5
2023,I updated the bank app yesterday and I haven't been to login back. I deleted the app to download it back and it's showing that the app might stop working on my phone.,1
2023,I'm so livid right now! Today is my birthday. Logged in and was prompted to update and voila! Can't access my funds anymore..app wont open. Wema really?,3
2023,Good service and reliable,5
2023,My wema is good for me anywhere,5
2023,"Transactions are very slow and steady failed transactions. Also I've been unable to use the alat point,it just keep accumulating. It's obvious that Alat point is a scam",2
2023,Can't launch since last update,1
2023,Is this working,5
2023,This app won't just log in sometimes,2
2023,"Edit Thank you, ALAT. The second update comes so incredibly fast, and it works like a charm. That is what responsiveness is all about, and it stands you apart from the crowd. Keep it up, please Alat stopped working after updating the App today, 18/10/23. Seems to have bugs. Please fix urgently. Before this update App is great. It is strange that Developers destroy good Apps with updates that are supposed to improve quality. This is not limited to the ALAT App alone but applies to several others.",5
2023,Poor app. You can't update it and open it again. It won't opened,1
2023,Alart has been a good bank app too me but this days it was so much bug and don't alow user to change payment pin on the app it keep stopping when it time to bring camera on the screen,1
2023,I just downloaded the update and now the app is not opening any more what going on,1
2023,not loading on my device anymore after updated,5
2023,This app just dey Frustrating me,1
2023,"Since I updated the app tonight, I haven't been able to access it. I keep getting the error message 'ALAT keeps stopping' anytime I try to access. I have uninstalled and reinstalled, it's still the same issue.",1
2023,can't open this app,1
2023,I just updated the app now and I'm so full of regret. It's not opening. I've cleared the cache. Switched off my phone a thousand times. Nothing. And I needed to complete an urgent transaction. Now I'm stuck. The most unreliable bank app ever. I'm so done with you guys,1
2023,App not opening after updating.. please kindly check the bug,4
2023,Its not opening. Its all misbehaving. Frustrating!,3
2023,This new update is nonsense tomorrow morning. i will go to one of your branches and withdraw all my money nonsense applications,5
2023,Very bad. The app isn't working,1
2023,"After update, app refused to open",1
2023,Good,5
2023,After I updated the app. I can't open the app now in my phone. It keeps on stoping,1
2023,I don't understand what is wrong with your app lately have been trying to login but the app keeps closing and stopping me from logging in,2
2023,Nice app,5
2023,"I have problems with the app ,since I upgraded it I have not been able to log into the app again It is just stopping... Is there anything I can do about it .",2
2023,I love it but this new update keeps crashing please work on it,5
2023,I want to open account,5
2023,Extremely worst after updating. The app keeps closing itself after I updated it.,1
2023,"I don't really understand what's wrong with the app, it keeps stopping anytime I try to open the app in fact I am fed up. 😞",1
2023,App keeps on crashing....and it has a bug....fix your damn app,1
2023,Good,1
2023,"I recently updated my ALAT app, but it keeps displaying the message ""ALAT has stopped.""",1
2023,Good,5
2023,Leading financial app in Africa,5
2023,"I was unable to use the after this last update, the app keep crashing, Samsung a13",2
2023,Can't use the app after update,1
2023,"Fantastic app, however after the recent update the app has been crashing alot. Kindly look into this. Regards.",4
2023,After the recent update in October '23 App no longer works. It does not open anymore.,1
2023,I love this app It's so fast and reliable,5
2023,"Alat by wema has crashes ooo, oh God of Nazareth, the app is no longer opening, it was the latest update I downloaded Wema bank go kill people oo Please don't update alat for now because I can no longer access my account after I downloaded the Alat update",1
2023,Best app,5
2023,"On the average for now unfortunately I was prompted to do an update of the app and since I did, the app keep responding crash and I should contact ALAT Customer care Service. Honestly it's disappointing",1
2023,"Please kindly check your new update, the App doesn't work with this latest update",5
2023,"The app is bad,since I upgraded it to this new one,all have been receiving is alat wema stopped.i can't access my account",1
2023,Awesome,5
2023,Well structure and quick and easy to operate,5
2023,I like Wema bank,4
2023,Very good App,5
2023,Pls oh I just update my app and is not working oh,1
2023,"After updating to the recent update, I can't open it as it keeps crashing.... Best banking app with d best experience. I got my Debit card at the comfort of my home twice free. Helps me build a savings culture and never had to visit a physical bank",5
2023,Good,5
2023,I just updated my app now and i cant open it again.what could be the problem ?,1
2023,App won't open open after updating to the newest version .. it sucks.. Fix those bugs,1
2023,My recent experience is unbearable.after recent update. How I wish I could reverse to the old app before update. To open the app it will disappear. The worst update patch so far. Please reverse it so I can login,2
2023,It's not opening and I've deleted the old app,1
2023,Bad experience. I.e. I was unable to open the app after the download the new version. This is great service failure,3
2023,It keeps crashing after the update,2
2023,Awesome,5
2023,Since the new update the app has refused to open on my phone(infinix note 7),1
2023,I am not happy at all after receiving a message from my bank saying I should update my app after updating it keeps stopping on this my device so I tried sending the app to another device the same thing happening please wema resolved resolve this issue as soon as possible,1
2023,nice app,5
2023,Good 👍,5
2023,I'm not happy with this app as I can't open USD account and the application is not opening after I have updated it,1
2023,"Immediately I updated the app, the app is not open again. What do you think I should do?",1
2023,I updated this app but I can't make transfers anymore it's showing bug errors,1
2023,"This is rubbish I cant seen to open the app after downloading the update it keeps stopping when I try to open it and I have money there this is so annoying,and I have done many transactions there I hope this app isnt a fraud",1
2023,This update is not working,1
2023,The App is working fine.,5
2023,The most worthless bank app in the world. Seriously. It pains me to write a review like this. I got stranded tonight cos of this app.,1
2023,u can't transfer to some other banks i.e...Gtbank.... and some vital features are still restricted.,2
2023,Not opening,1
2023,I can't afford to receive my money again,5
2023,I just update it but it not working again,5
2023,"App doesn't work on my fone anymore , keeps closing, please fix it , the previous updates was working fine",1
2023,Grest,5
2023,After updating my app... it just stopped working and won't open.,1
2023,Very good,5
2023,It's better I withdraw all my money from this so call app,1
2023,"Poor, couldn't open the app after updating.",1
2023,"App keeps stopping after the mid October update. Frankly vexing. Even whilst typing this, it kept generating the failure prompt..",2
2023,Poor this days I dont know why work on my phone this days,1
2023,My app has just stopped working,1
2023,I updated the App and it has not been working since then..... What happen,1
2023,"Updated the app and it can't open anymore. Been trying all night, still can't open on my Tecno Spark 8C",1
2023,Good,5
2023,The recent update has a big.. Can't open it and whenever I clicked open.. It just shut and go back... Please fix this..,1
2023,Latest update is crashing the application and cannot launch. Plx fix immediately,3
2023,Quitting instantly,1
2023,Good,5
2023,Refuse to take my passport.,5
2023,I purchased the naira Vcard but can't find it anywhere in your app....now app is telling me to create another naira virtual Card....I have complained complained & complained but your support team has done nothing about it.,1
2023,I do not understand why my Alat app has refused to scan my face to enable a proper switch to my new Redmi phone ...I've deleted and redownload for up to 5 times still the same thing happening pls do look into because I need to make use of the application.,1
2023,It was very good,5
2023,I couldnt make a single transfer today and now they are telling me account deactivated and I should clidck forget password to change it and the pass is on an infinite load screen,1
2023,Fix this app. I'm unable to login back to my new device. It just keeps 'rolling' forever to bring up the 'take selfie' stage to verify the new device. Fix this!!!!,1
2023,I wasnt able to register. Its always stopping automatically when it get to face capturing,1
2023,Stupid,1
2023,"The app is nice at first but now I don't know what the problem is, I can't open it once I want to login it will close itself, I have to uninstall it trying to install it again and it's given me fear cause what if I lock my money inside, is this how it will be doing all the time? Also I ordered for ATM card and have not been able to access and they put delivered on the tracker, how come am seeing delivered when have not seen the card?",1
2023,I found it add to download this app after opening account with wema bank,1
2023,Is very nice to transfer for any bank,5
2023,I am trying to create a savings goal for months now and not going through I was asked to update my app and I couldn't find the update,1
2023,Cant install app,5
2023,"Pls what is wrong with this app, I get a new phn and trying to log back my account but it was just loading and loading till kingdom as never come 😕",1
2023,"This app is a very bad one and it really make me sick, I was unable to login into my account because it won't let me do a verification. Now I feel so sad 😞 because I just changed my phone and get this new app Pls someone find a solution to this",1
2023,"I can't log in and when I am able to do, I can't create my account pin, and without my account pin I can't use any service on the bank, I called but In the end I was told they can't solve my security issue because they kept directing me to a bottom in my profile that exist. Please help me feel d the problem or at least let me delete my account ...",1
2023,"This might be the worst bank on the planet. It's as though they only tell u what they think u want to hear. A fully online bank should have a very properly functional customer service, well this bank has the worst.",1
2023,Logging in is giving me tough time,1
2023,"I actually can't borrow money through my app while I can do that using USSD code,why?",1
2023,"Since I opened an account, I haven't been able to log into the app, it is saying verify new device, whereby I haven't used it on any device before, was using the web version. And after.i try clicking verify device, it says facial recognition failed without even doing it. I sent message to help@alat and no response for over 2 months now",1
2023,Better than previous app.,5
2023,I am trying to open an account with the app but it's saying email mismatch. Fix it because it's annoying 😡😡😡. If you cannot fix it let me know so that I can uninstall rubbish from my phone. Mitcheww 😠😠😠,1
2023,"Why is this app not working on my Samsung S10 plus, for more than a week now I haven't been able to log in to my app",1
2023,This app isn't working on my Samsung a20. Fix this right away,1
2023,Can't apply dollar card in this app,1
2023,This app is well secured app I 💕 it,5
2023,"This is very useless banking app ever exist, App that you can't manage two accounts, if person have two accounts with you, You can only used one, And always maximum transfer is 20k, Who 20k help mtwsss, I wish i can rate 0.000 start i swear, Gentle men don't waste your data.",1
2023,"Can't verify id, screen is always green when i am take a capture",3
2023,I can't even login to my account for days now,1
2023,Not good enough,2
2023,Why is taken too long to to capture my face for password reset? It is over three weeks that I have not have access to my Bank application.,1
2023,I couldn't sign in on my new device . Can't get pass selfie,1
2023,"Very useless app...if you add money into the naira virtual card, you can't get it out through any means except only when you pay for something online locally with the card details",1
2023,"Good experience, keep it up!",5
2023,Best option,5
2023,"App keeps shutting down. After requesting for picture, it doesn't function and closes automatically",2
2023,Excellent,5
2023,Wema bank is my favorite bank ever!! When I'm using your mobile app is work slow but is satisfied am proud of you wema bank.,5
2023,This app is rubbish I can't log in since 3days now 😡,1
2023,"@ALAT,I tried downloading it but it wasn't downloading .",1
2023,It not supported on Android device,1
2023,Very Customer Friendly App..This version 4.3.1 needs to be made compatible to new generation phones.,3
2023,"The process of creating a pin has been a nightmare, as it keeps taking me round in circles, I've deleted this app up to 5 times now and have had to keep downloading it back because of the network issues when I use USSD. I'm quite fed up with this, pls whoever reads this, don't waste your time, use a microfinance bank like palmpay or moniepoint, cause this is not worth the stress.",1
2023,"Your branch in Irepo LGA is the most worst bank I had ever seen, I don't know why, is it because they're the only bank in the town? I preferred to register a new bank account rather than using their bank All the workers there are wicked, they don't respect customers",1
2023,I can reset my password and j want to used it for transfer that's why and please can I get checked soon,1
2023,Worst bank app ever. Very bad customer care service. You guys just collected my money without offering any service,1
2023,I can't login since the new update,1
2023,You guys never reply to mails I'm being ripped every month end Not an app to be installed I'm even deleting it ASAP,2
2023,Network too poor,5
2023,I have been trying to get a pay day loan for the past few days unfortunalety its taking wema over a week to check my account statement. Before it used to be seamless. What happened to your app? why are you going back to the stone age?,2
2023,You guys should be quick in delivering customer service made a transaction and couldn't receive an alert for hours just had to wait before I could do what i want to do not fair,2
2023,"𝐑𝐞𝐥𝐢𝐚𝐛𝐥𝐞, 𝐬𝐩𝐞𝐞𝐝𝐲, 𝐡𝐲𝐩𝐞𝐫 𝐞𝐱𝐜𝐞𝐩𝐭𝐢𝐨𝐧𝐚𝐥 𝐛𝐚𝐧𝐤𝐢𝐧𝐠 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞.",5
2023,"I'm not getting my to this back account since last week, i Still send money to since morning till now it has not delivered, please what's wrong here, please fix it immediately.",1
2023,Very slow net work before ur own money will enter ur account it will take forever,1
2023,"I don't understand alat app, you introduced alat point and I have over 1000point unable to claim point...keep getting wrong account number...what is the point of giving point if customer can not use it",1
2023,This app is very terrible,1
2023,"Y'all please, the forget password process is not working. Everytime I input the email. It says ""something is wrong please try again"" for days now. I need the funds in this account 💔. One would think with the level of advertisment Alat does the app will be exceptional. My experience so far has just been horrible 💔",1
2023,"It is so frustrating, I tried logging in to the app on my new phone to no avail. The face verification page loads for more than twenty minutes without success.",1
2023,"I used the app for years without issue, but about 2 weeks ago I tried to transfer money from my main account to my Goal which failed. When I tried again it succeeded, but in doing so, all the money in my account was sent to the Goal. For almost 2 weeks, liquidating the Goal failed every time I tried. But the worst part was their customer care. This was a thoroughly disappointing experience.",1
2023,"Please how do I activate my account, l can't transfer out my founds, it keeps writing account not active 😟",1
2023,This is the worst transaction app I have ever come across how can verification of location took more than 12 working days presently my money is trap on the account and till now verification is still on process verify my location and allow me make use of the money is something that will take this long Gosh!!!! .. Worst app ever.... I just don't have choice to rate the app if not a single Star 🌟 this app do not deserve from me and very slow customer response...,1
2023,Excellence,5
2023,The app has never for once make me feel the fact that I don't have access to my ussd code dialing.its network is smooth and reliable.I'd have given the whole 5 stars but why is it impossible to get a quick loan from them,4
2023,i can verify my account,1
2023,This is the worst banking app I have encountered. You can't sign up if you have an account. The frustration while navigating the app is on another level. Chatting their customer service via WhatsApp is a no no as it is answered by bots.,1
2023,As am weeping u will all weep over ur children since 2 weeks that have been waiting u are now telling me to wait for another 24 hours after have uploaded everything u ask for u will not know peace in this bank again everything u lay ur hands on will not prosper,1
2023,Nice app to me 👍,5
2023,I have been trying to log into my app from my other device and it's shows you need to verify our device then it's shows nothing after i have waited for minutes and even hours,2
2023,Nice and lovely app easy to use,5
2023,"The app is good but recently if I open it, it will crash, stop, please fix this error.",1
2023,Please for how long do I have to wait for my account to be activated. I downloaded Alat app it's updated version. I swept for account reactivation for the fast 12 days. I will not be able to have access to my fund. I regret developing interest with so call Alat/ Wema Bank.,1
2023,"I need to get a virtual dollar card, but you've been maintaining your virtual dollar card services since or probably restricting access, so new customers won't be able to use the service. Someone recommended your app to me, only for me to be disappointed. I'm not happy with your service and I'm tempted to uninstall in frustration.",1
2023,Nice,5
2023,Full of bugs. To open account na wahala. The app is just a piece of garbage. Very frustrating,1
2023,I've apply for a loan since last Tuesday Nothing yet from you guys Very bad experience with your app you all need to improve on loan reviews really taking time alot If am not gonna be granted they should cancel it please upgrade your app and bring up new thing some of your branch are not issue Mastercard i need it You really need to improve your app and bring up new thing I hope you guy gonna work all is fast before losing consumer your deduction some time for maintenance are bad at well ples,5
2023,Hard to use and do not update it onless war very useless app,1
2023,Very poor,1
2023,"Hello, since I moved to android from iOS device, my Alat app refused to complete the device change. I can't get past the facial verification. Seems like it's stuck at that point.",2
2023,"This app doesn't work on verizon S10e, it won't pass the face verification system when setting up the app for the first time",1
2023,Refuses to let me verify my account.,1
2023,"I don't think they have any customer service representative employees, cus they don't evèr reply calls text or even email which is really frustrating as this gats to do with matters regarding people's had earned money",1
2023,Nothing but good,5
2023,"This is the worst bank I've ever used can you imagine I applied for a payday loan,almost 10 days no reply,all I saw was""we are reviewing your bank statement"".The worst part that got me angry was that I sent up 5 emails to you and still no reply.So disappointing",1
2023,Alat App is the best out of all. I always recommend wema Alat Banking to my people which they thumbed up,5
2023,Nice experience,4
2023,Ok fine,5
2023,Probably the worst experience. Am a first timer and I have been trying to upload my bvn and the app keeps crashing. I got fed up and deleted the app. Pls u people should do more,1
2023,"Ur app isn't working on some Samsung phones,I've been trying to capture my face to set up my acc and it failed",1
2023,This app isn't working on my new device,1
2023,It is not opening,1
2023,It keeps logging me out all the time. Unable to capture,2
2023,Very interesting since when I started using this app. Love it and it's good,5
2023,"Change of device not working. I recently got a new phone and I have been unable to log in to the app on my new phone. Called customer care numerous times and they ALL said they have ""initiated device change"" after 30mins I should input my email and click ""forgot password"" an OTP will be sent... I have done that a thousand times, uninstalled/reinstalled the ALAT app yet same result. The app redirects me to take a selfie and then it says ""loading please wait"" and that's how It remains 😡😡😡",1
2023,Just a waste of time,1
2023,I want to use it now,5
2023,This is the best banking app I've used. They can never disappoint. Their network service is a 90/100...,5
2023,Good,5
2023,I have not be able to login into my app for days now and customer service are not picking call thats total bad,1
2023,I recently changed my phone when i downloaded the app to login is becoming is something else since i got a new phone i cannot be able to login,1
2023,"I cant even register,keeps telling me my number is already linked",1
2023,I have not been able to access my account via the app since I opened it. And it is frustrating to be honest,3
2023,Not bad,4
2023,"Is not verifying my phone, I have been trying for 3 weeks now without success. I'm stuck in no man's land. Terrible experience. Please, fix it",3
2023,I got a new device and have not been able to log in since 3 weeks Its telling to do face capturing which has been loading for the whole year please what is the issue,1
2023,Great,5
2023,intresting,5
2023,"this bank has seized my money and keep demand for IDs etc to keep me in the loop,omg this app alone is headache",1
2023,I love wema,5
2023,KYC not loading after clicking forgot password. Kindly resolve. The experience is terrible and the developers need to resolve issue otherwise users will not be able to reset password.,1
2023,You are delicious,5
2023,"I gave a star because the face verification for confirmation is not responding on my new device Samsung Galaxy S10e, it always keep showing loading please wait. It's really frustrating 😢... this should be fixed with an update soon or I won't be able to bank with you guys thanks",1
2023,"I entered my password thrice and my account got disabled i was directed to click on forget password and ever since your app just keeps rolling and loading indefinitely... thank God I never depended on ur app for transactions and savings, naso my money for just go",1
2023,I recently updated the app and it started crashing.,1
2023,The new update is trash The app keep opening and closing,1
2023,"I'm trying to login the app on my android phone it's not working why , right now I can't do transfer because my iPhone has spoilt",1
2023,"App just keep crashing, too bad to be a banking application.",1
2023,You guys tried with the Ui but I don't see why I can't refresh my balance until I reboot the app.,3
2023,"Great app. Was able to request for a debit card from the app and got it delivered to my doorstep. But I've not been able to set card controls on the app. Each time I try, the app throws an error. I want to use it for international purchases.",3
2023,Alat is the worst experience of my life I have been complaining that my account was restricted to lift the restrictions I called and messaged countless times my funds are stuck now,1
2023,I got an alat debit card but I am unable to use it for web transactions because card control doesn't work on the app.to make it worse I have sent mail severally but no response.,1
2023,"Kai what a waste of time, all virtual card has been put on hold after submitting all document for verifications. Nigeria who do this to us. Failed platform",2
2023,"This app is so frustrating and disappointing, from capturing to uploading my international passport to create a domiciliary account.",2
2023,"I have been using the app for long, I tried logging in today but it couldn't let me even with biometric Forgotten password I checked in then filled my verified email, everything keep failing, I'm frustrated right now",3
2023,It's reliable,3
2023,Good,5
2023,It's horrible I opened an account with wema and installed the online app since 11th of September and I still can use it cos am unable to create a pin called customer care a few times and it wasn't resolved went in physically still no response till date. Anything less than 1 star is appropriate,1
2023,Alat by wema have very poor service,3
2023,"If it is possible to give it zero star i will, ive not been able to login my account since i downloaded it, didnt change my phone but telling me im signing in with another device. So frustrating.",1
2023,"Function abnormally, I have been enjoying this app for long now but ever since I decided to to get a device for myself through the app it has been falstrating and it tells me that I don't have an account but I confirmed it by the customer service on their Twitter handle through the app that my account is working very fine and it's in tier 3, but what's actually the problem now ALAT?",1
2023,Perfect,5
2023,"Is user friendly,but slow in booting",4
2023,Kindly help me to retrieve my password back I use my Gmail on reset password to capture my picture network is not loading it since last week I'm not happy for us this seriously,1
2023,I recently download the app and it keep telling me I'll have to capture my face but it doesn't open my camera and it keeps rolling. This is faustrating 😭😭,1
2023,Better,5
2023,⭐️⭐️⭐️⭐️,4
2023,Good ap,5
2023,"Recently updated the app and I can't get pass the selfie verification option, it keep rolling and rolling... Please you people should do something about it",2
2023,"I dont get what's going on with my app, I dont use face ID to do transfer I only use fingerprint but now that I update the app is asking for face ID which I didn't use before",1
2023,Very bad experience,1
2023,Wema is a struggling back so it seems. They do not have fast transactions or top notch services. I've learnt not to expect much. I been having some troubles lately moving money from a certain prepaid card without success. Please fix this,1
2023,"So bad, from poor to worst, I got a new phone and I can't login to my account again keep loading for days without opening just to take my pic for verification. What a useless upgrade!! Be wise and don't let your customer see you as naive.",1
2023,Alatwema is the best I never regret using,5
2023,"Impossible to reset password, it requested for selfie but instead of taking selfie the app keeps rolling till you are tired and close it out of frustration",1
2023,Its getting late before we get our card,1
2023,Since I started using this app I enjoyed it.,5
2023,Good,5
2023,Good transaction banking,5
2023,I like it very reliable bank,5
2023,"I was hoping I can use their naira card for international transaction but I was mistaken. So if your reason is the same as above, my advice is that you should look for an alternative. I'm disappointed.",2
2023,Very good bank,5
2023,An amazing and excellent app I love this one,5
2023,Expextionally good Perfecto👌👌👌,5
2023,Money transfer from the app is so seamless and it's generally been a good experience using the app,4
2023,This is not even an app. It's trash. I haven't been able to open account. It keeps cutting me at the picture verification every single time,1
2023,The app keeps crashing whenever I try verifying my bvn. How can I operate a bank app that can't verify bvn?,1
2023,I'm still having problems with the app pls send your tech people to solve the issue,1
2023,I can't withdraw money from my prepaid card wallet which I don't even get.why am I able to fund it but not able to use the money.now it's just stuck there,1
2023,This is one of the worst banks in Nigeria money disappearing in my account just like that without trace in the transaction section or debit alerts you guys are really big thief and God will punish you guys bad banking experience since the day i started using this nonsense bank called wema bank,1
2023,Best banking application since I got banked. Thank you ALAT_WEMA.✍️,5
2023,"You guys should work on your stupid app oo. I've been trying to reset my password, it keeps loading for long why naw.",1
2023,Terrible experience,1
2023,I can't create pin in the app,2
2023,Fine and good,5
2023,It is not easy setting up my information since i downloaded this app I have not be able to add up my information especially the local government option.,2
2023,Very stupid app and stupid bank. Just took out one precious thousand naira from my account in the name of electronic charges. I wish there was a star less than 1 cus you don't deserve the 1 8 gave,1
2023,"This bank are thieves and employed yahoo boys and not banker. You take money for same thing several times,up to 1000 naira.i am closing my account with you guys, 419 bank that his you guys name. How can someone hack your account and move over 100k from the account over 2 years now you never give me feedback on how it happened, you guys have been investigating over 2 years. That means you guys know the person. I regret opening account with this useless bank.",1
2023,"I love the app, it works well",5
2023,Unable to download,1
2023,This app is scary My money is stock in the group savings i created They keep telling me it will be resolved in 24 hours for over 28 days now,1
2023,App kept shutting down,1
2023,Best,5
2023,"I don't know why I can't login to my account, U said that my profile has been deactivated, click forgotpassword to reset my profile, I did it several times nothing change.",1
2023,"Had issues with profile password reset and for days, I'm still unable to get it fixed. The Application image capturing feature isn't working. It's so frustrating!",1
2023,Updated it but keeps saying profile deactivated,1
2023,"This is the best bank app I have seen. You can lock your bank card, off Web transaction e.t.c and undo them your self.",5
2023,"TERRIBLE App. Once you submitted your BVN, that's all. The app will not allow you do more than that as error will continue to occur each time you try to add other necessary information. Very terrible app.",1
2023,Slow running of the app,2
2023,"Hy wema, D way am bin debited for electronic transfer is scaring me,biko wema wetin dae sup",2
2023,"App stopped accepting my password and Biometrics, all attempts to reset password is futile and the support team won't even pay you attention. No response, nothing.",1
2023,Downloading this app is like inviting a vampire into your own home. They will finish your money. They're thieves!,1
2023,Good,5
2023,"I can't seem to upload my picture, I've tried more than 7 times now and when it gets to that point it just fails, why?",2
2023,"What a useless app. After I updated it, it keeps popping up on my screen like an ad and now I forgot my password and simply want to go through the forgot password process, it keeps loading for and never works.",1
2023,Nice banking app,5
2023,Satisfactory,5
2023,"This app is terrible! Used it for several years without issues till about 2 weeks ago. Mistakenly missed a letter or 2 of my password, account got suspended and needed to to use the FORGOT password option in order to change the password. It's been hell since then. It took Iver a week to get the password reset. Now, the app request I VERIFY my device is my primary device and needed to capture my face. The app just keeps rolling forever, nothing happening.",1
2023,The most useless banking app in Nigeria,1
2023,Why release a faulty app though? The capture face feature doesn't work. It keeps loading without any results. Most of the customer complaints at the Bank when I visited were on the same issue. Why not scrap the non-functional feature so we can create a transaction pin seamlessly.,1
2023,"I can't find my ALAT app in my phone , like seriously, not like I deleted it or something , went to APP Store , saying just open !",1
2023,I really enjoyed this bank,5
2023,Too slow on top up goal,1
2023,"Nonsense app, worst bank customer service, very rude to customers..... having issues with everything on this app, you don't have branch in my state and you expect me to visit another state just to see nonsense.",1
2023,Very poor because i can sigh into my account,2
2023,"Why I'm I seeing negative reviews, the overall app experience Is great, and more fluid and has great user experience.",5
2023,Very good app,5
2023,Very good,5
2023,doesn't let me set a PIN within the app. customer care don't even understand the error message i'm getting. what exactly is the point then,1
2023,Very very very very very poor to activate your account ia not easy at all a bank app for that matter wema you tooo bad,1
2023,I really appreciate your support in my life the bank have help me in many ways thank you very much @ALAT,5
2023,I have been using this app for a long time now and over sudden it stopped working It doesn't deserve a star at all,1
2023,The best digital app ever,5
2023,"Been locked out of my app for days, sent an email but no response, can you fix this please, I was told my account is not activated, that I should follow through forgot password to activate but forgot password is returning unauthorized error because I don't understand what's going on. I need to access my account",1
2023,It's good much,5
2023,"This App is terrible the developer should do something about it keeps crashing... Create account, verify BVN, take selfie., CRASH#",1
2023,Giving!🔥,2
2023,Dollar and virtual dose not work,1
2023,Perfect!,5
2023,"Can't verify my account. It just keeps loading at the face verification part. Very useless app, there was no need for the upgrade",1
2023,I can't create a dollar account,3
2023,Very terrible customers service. Avoid at all costs. They just send you a generic email apologizing and do nothing about it even when you follow up severally,1
2023,Fantastic 😍,5
2023,Very fast in making transfer or payments,5
2023,"Have been using the bank and it serve me right the only thing now is that they should work on the customer care services, it's too slow.",3
2023,"I can't even get into the app! Keeps trying to load the camera, reinstalled twice and it's still not working!",1
2023,Remitter payment not working,3
2023,"It keeps crashing, why ??? It doesn't let me pass the bvn verification",1
2023,"International transactions don't work. They are lying. What a colossal waste of time. Still no improvement. Customer care is none existent at the moment, it's so frustrating.",1
2023,"The App is good, although it may slow, but it is easy and helpful",3
2023,Good Easy banking,5
2023,Very good app,4
2023,"(1)Can't even get install the app😞😞😞😞, I tried using Xender, now I can't open the same app,it keeps failing",1
2023,"Just replaced my phone with a redmi 12c but I'm not able to get verified because the ""capture your face"" interface never loads. I can't digitally access my funds right now.",3
2023,It is not working,1
2023,Good app,5
2023,"The capture your face feature is a mess, I've been trying to reset my pin without success tried several times and the page keeps loading without displaying a success or error response. Your customer service too are bunch of clowns they promised the issue have been resolved but it's still the same",1
2023,I don't know how to describe this app.. everything is war. You can't uploaded or update BVN or change pin successfully...error or session time out all day. If it's this stressful I better delete the app,1
2023,A very useless app .....they deactivated my app since August and I have reported to customer service 28 times and nothing is don't about it .....if possible I will give them half star if I can the app is very useless,1
2023,"Amazing, swift and durable",5
2023,Alet bank is the best,5
2023,Its really frustrating using this app. It's taking forever to capture my face. I almost broke my phone just because of this app.,1
2023,This is a terrible app. And a digital bank at that? I've been trying to set up an account for days without sucess. It never lets me get past the BVN verification stage. The app crashes at every chance it gets. I've also noticed that they never respond to any of the complaints. I'll be uninstalling it now. TERRIBLE APP! ZERO STARS!,1
2023,Very good,5
2023,So fantastics,5
2023,"This app is a total turn-off. I am a new customer with this sad experience of inability to start up my account hereon. For over a million times, I haven't gone beyond take selfie, and it always takes me back to BVN. What do I do next.",1
2023,Great 👍💙,5
2023,Good,5
2023,Well done,4
2023,I was enjoying the app until I got another phone and couldn't log in my account..,1
2023,So good,3
2023,"It's a decent app, very easy to access, but I'm finding it hard to upgrade my account from tier 1",3
2023,I was enjoying the app but recently my phone got wiped and I downloaded the app and to login is frustrating... I transferred fund from another bank and money was not disbursed,2
2023,Rubbish,1
2023,Great bank👍👍,5
2023,Very bad app Their support is very poor....they are not treating people in a good way....most especially kano branch,1
2023,It keeps stopping,1
2023,"I downloaded, but couldn't sign up on the app, it's really frustrating",1
2023,Such a useless bank app. I have been trying to login for days and no way.,1
2023,you people should give me my money why will u be changing people's password my friend is complaining the same thing I need my money in my account I need access to my account,1
2023,Good feeling,5
2023,This app na serious war.. it have been trying to change password from Forgot password but more than a week now it's not helping... my account is deactivated,1
2023,Very good ang exciting app their transfers are fast and their other transactions,5
2023,الحمد لله,5
2023,"This is disheartening for days now, I have been on verification process, to take picture for authentication to no avail.",1
2023,❤️,5
2023,I couldn't get a loan because it say I already have an account which has been under review for over 3 months and not created,1
2023,I love this bank,5
2023,Smart 🤓,5
2023,"I love this app, you guys are amazing, no problem at all",4
2023,Nice one,4
2023,Never know how start am just a new customer,5
2023,"Alat isn't cool again, I was told my account has been deactivated, for the past 1 week, I have been trying to recover password but all to no avails. Endless calls and lack of solution has been my concern over the past days. Pls help resolve it.",2
2023,Very good,5
2023,It's not working at all.....I can't even log in it's keeps on loading,1
2023,Very nice and best to for me to use,5
2023,"This app is malfunctioning i can't open an account, anytime i input my bvn and click on take photo the app will close telling me that unfortunately Alat has stopped. What kind of app is this. Can someone please explain to me?",1
2023,Cool,5
2023,This bank is not good for business very slow absolutely not a good bank,1
2023,The app is so annoying like how will I receive alart and check my balance and see nothing,1
2023,good,5
2023,Good,3
2023,"Holy guacamole! My friend almost stormed out of the banking hall after we waited close to 2 hrs just to open an account with the ALAT platform after failed app registrations, over and over again 🤦🏽‍♂️ The app reviews here shows something is terrible wrong and that needs to be fixed ASAP As it stands, na registration I still dey do o 🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️... Imagine going to the banking hall and still not being able to sort that out. Ah! Olagbara!",1
2023,This is rubbish why can't I use ussd to transfer money and because I changed my phone I can't login like before again after calling the customer service till now they did not fix it this is bad please fix it cause I really need the money in it,1
2023,extreamly nice,4
2023,"Wema bank is the best bank in the world, word can describe how I feel when am using alat by wema. Very reliable and secure",5
2023,"My bio data has been received and in review basically since I opened the app. I've been to the physical branches in Ikorodu all to no avail. Collected ATM card for online use, but I'm unable to use it. It doesn't even come up on the app, so I basically have no control over it. I've had to go open and use other banks instead. I'm tired abeg.",1
2023,Beautiful 👍 but your monthly maintenance fee is what I don't understand 😂.,5
2023,Everything is fine now. Even though I'm in Canada I'm not facing any more issues,5
2023,"When I read through the comments b4 downloading this app, I thought they were joking but after I tried to open my account on this app, then I realised that this app is a total waste of time. Pls you people need to work more on ur technical efficiency. Apology I don't mean to be sarcastic. Thanks",1
2023,I was enjoying the app until suddenly I couldn't log in with my biometric,1
2023,"Dear wema . Pls I have been having a lot of challenges when trying to download this app, severally I have tried yet proven abortive,even when I visited your branch,even the customer care service who attend to me could not help out. I need an assistant as soon as possible on how to be able to bank on this platform.. Thanks and best regards as you attend to this with utmost urgency.",1
2023,"I can't link or use 2 accounts on the mobile app. And my new account override the old account on the mobile app,couldn't access my old account anymore on the app",3
2023,"Customer care respond to issues is very bad, have called their customer care several times, they will promise me to correct the error on my account, but they will not do it, since 2weeks. I will change it from my salary bank.",1
2023,Very good,5
2023,"I've been unable to use my app, just because of a few log in errors my account was deactivated. I tried the forget password option but it keeps loading and doesn't allow me capture my face. Please fix this",1
2023,Useless app! Customer care doesn't reply messages. Virtual Card stopped working.,1
2023,Great,1
2023,Is good,5
2023,I downloaded the app but cannot Create an account. It's either it takes me back or it freezes.,1
2023,"Good for good reason. Meet the standard user's needs, use it and enjoy it.",5
2023,Unable to change password. Please do something about this capture a photo. Am tired,1
2023,"Crashes frequently, hangs transactions. Poor app overall",1
2023,I love this app 😍😎,5
2023,Simple to use,5
2023,"It's awful using this app. I run from one problem to another while using this app. It has gone to the extent of forgetting my transaction pin because I abandoned the app for some months. I thought of updating the app this morning probably it would help restore the issues, but I realize updating the app is also a problem too. Pls nicely do something about this issues. ALAT app can become better.",1
2023,I have problems setting up my account on the app. This app just get worse with each update. Just a waste of time and resources 😡😡😡😡😡,1
2023,Cool,5
2023,"They have gotten better but the only problem is that I not am able to pay for an app that I want to get, it keeps telling me my card has been denied by my credit card company",4
2023,Too bad delay Money alert even I just send money to it I HV not seen alert and they hv debit me on other account,2
2023,Can't access ALAT,5
2023,Fantastic and safe.,5
2023,"Please this app is so much trouble when you do a little mistake about login in or any form and after that the app would be locked even after you must have been trying to resolve the issue. Please i can't log in to my app and I have money there, the app can't open camera to scan my face always rotating and I can't do anything!!!!",1
2023,The Customer service is very very poor after getting the complaint of the customer they're supposed to sort things out but is like you didn't even talk to them if you call again I had an inactive account and I needed it to be activated I've complained more than 5 times now yet is just there. Poor app please 👎🏻👎🏻👎🏻.,1
2023,"Frankly speaking the developer of Alat should do something by upgrading the app into present reality,Just recently i wanted to pay my startimes Tv subscription of Two month in their promotion period,i could not do it because there is restriction ,the options are only for one month,so i have go back and open a palmpay account and do the tv subscription there as they have multiple options for that.Same go to when you're buying electricity power you can not buy for 1000,is from 2000 and above.",3
2023,"Is Quick to transfer, and I love to have this app",5
2023,I have difficulty signing up. The app doesn't go past the selfie stage. Please fix this bug asap.,1
2023,The worst app and banking service I have ever used. Nothing works their customer service both online and in physical bank are slow. The app just doesn't work. How can a bank worth over a billion dollars release something like this.,1
2023,"I have been enjoying this app since I had it installed but the major reason I am still using it is no longer working. everytime I try to create a goal it keeps saying that my profile is under review, I called your customer care and they told me they had no idea why this was happening that I should keep trying am still trying but if it doesn't work I might be forced to stop patronising you guys because Wema Bank is not close to me and everytime I have an issue it takes me time to travel to resolv",2
2023,"This new app is a disaster, transactions keep failing, very annoying 💔",1
2023,This app is rubbish,1
2023,So bad. I am so scared using it. My money got trapped in the virtual naira card. Not working at all.,1
2023,Normal experience,2
2023,How to set my crd,4
2023,"We suppose to be able to deposit to our domiciary account from our naira account, please find some to it please 🙏🙏🙏🙏",3
2023,"I regretted opening an account with alat wema, how I wish it's possible to give - 0 start.",1
2023,The best bank in Nigeria,5
2023,The app asks for a picture for everything! And then takes ages to load the software to take said picture. What nonsense!,1
2023,"It has taken me weeks just to try to capture my face to open an account. Very bad and frustrating app, will not recommend",1
2023,Which kain rubbish update una do to make this app bad like this,1
2023,So poor,1
2023,Am unable to login on Samsung,1
2023,"The App has been seamlessly awesome until I changed my phone and logging in became war,been trying to do the face capture for the past 4 days now,it keeps loading endlessly,sent an email but got blocked.",2
2023,"I tried to use the app to recover my old account and also to open new one for my wife but when it get to take photo or capture your face, it camera does not load even for infinity. Pls worke app on this app. The experience is not funny at all.",1
2023,Good 👍👍👍,4
2023,Ive been using it for a while now and am quiet satisfied,4
2023,Love your app but I have a particular issue with this bank I opened my account with this app and although it was a little frustrating but it worked out fine I even upgraded it with this app I then ordered an ATM card with this same app and I got it I heard of the 500 dollar limit and I decided to use my card but it didn't work I tried to enable international payment from card control it didn't work I sent emails no response I called customer care nothing was done please help me,4
2023,You said tier 3 has no limits on your website so why am I stuck with N20k daily?,2
2023,Hii this application is very important 4 us,5
2023,Very good,5
2023,Interesting,5
2023,"Service is horrible, it's been over a month and they still haven't (maybe don't know how to) verify my address, I have to call and email way too often because of so many things that shouldn't even be a problem on the app. I can't access the card control page, my account isn't upgraded yet and I have wasted over 2,500 in calls to them in the past 3 weeks! Some of their customer rep. are experienced and helpful but most don't even fully understand their system. I have mixed feelings!",2
2023,"I've been trying to register but to no avail ans it is very stressful I've tried countless number of times, I'm tired already",1
2023,"Terrible app. Dosent even allow me sign up . I'm unable to set up my facial image at sign up, keeps saying failed. Very bad",1
2023,App malfunctioning after a phone change. It needs an update to correct a bug that prevents verification of users.,1
2023,Best banking app ❤️keep it up,4
2023,Not respoding,2
2023,Good app,5
2023,"Good morning I want to make a transfer but it's not going through I don't know why, it kept rolling and saying time out",1
2023,worst bank ever submitted all that was asked but still on 20k daily limit and transfer is war I hate you,1
2023,"Very bad app, Can't even sign up, it keeps taking me back to the previous page",1
2023,Why I applied for atm card since 2 months ago and yet to receive may be I am not one of your customers because it's now make one year This is now 3 years and ATM is almost expired and I don't receive the card till date 9th September 2023,1
2023,I really love this app. You might not have any problem with transaction and it couldn't been stressing you like others Banks app.💕💕💕💕💕💕💯💯💯💯💯💯💯,5
2023,Trustly,5
2023,"We had a great thing going until I was recently logged out of my account and it keeps saying my professional is deactivated that I should forget password, did that and still both. Customer support are replying to my messages.",1
2023,Love this app like seriously 😍❤️😘,5
2023,My one stop financial support n investment shop...,5
2023,Thanks for your help in your office,4
2023,It's good just that am having issue in upgrading my account,2
2023,"I switched a device, the facial recognition is not load while registering on new device.",3
2023,No point hosting this app if you can't make registration seemless. The app keeps skipping and couldn't confirm information. It's a no no,1
2023,Excellent,5
2023,"I opened the account and downloaded the app a few days ago, hoping to experience a better banking system. This is disastrous. I am unable to use the app because it wouldn't open. I went to the branch where I opened the account, and sincerely, it is as useless as not going at all. I am regretting opening the account......Na me know wetin I go do. Thank GOD say I fit bone the account make e just dey there.",1
2023,Excellently nice👍🏅The best Digital Bank app I have ever come across so far. The functionality of the app is highly seamless. Kudos to the brains behind this technology.,5
2023,"Htif0,g gn == p , b",3
2023,Good,5
2023,The app is flawless and very effective I had no trouble opening an account it was smooth. however my only problem is I was told by a friend that when I open the account I will be given two accounts one for daily transactions and the other strictly for savings that's why I decided to open the account but on opening it today I was given only one account. Please why is that and how can I get the second account?,3
2023,good,5
2023,Thank you very much,2
2023,So so good,1
2023,Since l updated d app all l get alat as stoped l dont wat is wrong oo pls wema bank see to dis pls.,2
2023,The set-up experience was way easier than other similar apps. Thank you for making it easy.,5
2023,Im enjoying app for 2 years know it never disappoint any of transaction Only that I want to collect salary base loan for more than 2weeks Is still showing reviewing your upload statement,5
2023,Please something is seriously wrong with your app ..... haabaa .... abeg.... work on your network... mtcheww,1
2023,How can y be sending me a notification when it's difficult to simply register..honestly for a whole day can't seem to register the app keeps failing 😪,1
2023,I wish voice note they here So person no fit download app again Why is the app not downloading,1
2023,The Alat bank is so good,5
2023,"This app is just rubbish, Nothing is functioning. Purchase virtual Card and is not showing the virtual Card, still asking me to buy again after they deduct my money. Rubbish",1
2023,"Still waiting, waiting and waiting for removing inactive from my account with you. You have not yet resolve my inactive account issue as my alat dashboard is displaying inactive. I hv written to you with mail but you purport to hv resolved it yet it's still INACTIVE still displayed. Pls do smtn about it. Tx",3
2023,"Nice app, there is room for improvement.",4
2023,"This app is very bad. I paid #1,000 for a virtual card, I didn't get the card and I wasn't refunded either.",1
2023,Amaizing Bank App I really like this bank,4
2023,I have activated my debit card but I am unable to set the card preference through the app please help me.I want to be able use my card to buy things online,1
2023,Excellent But the loan side isn't working,5
2023,Dijujikreuhhe he,4
2023,The App is doing well Each time I make a transfer or receive money Even if I did an update still working perfectly. The App is doing well.👍,4
2023,Good experience,5
2023,I can't login to the account I can only use quick links to do my transaction and whenever I try login everything cancel. Currently I can't view my profile on the app,1
2023,Perfect,5
2023,"Alat the best mobile banking app ever It's makes it easier for transfer and receive money without network interruption, and the best part is, free ATM card and free delivery to your door step. But the problem I'm having is, I can't create a goal, that my account is under review You people should work on that But apart from that the is amazing",5
2023,Great App,5
2023,Don’t waste your time downloading this trash. You will never get their debit card and they have a very poor customer service. They'll bombard your inbox with promotion mails.,1
2023,Alat by Wema is the best banking mobile app I've come across.,5
2023,"The App is just very seamleas, I love it",5
2023,Nice,4
2023,Seamless and easy to navigate,5
2023,"Alat is a wonderful app, I seriously appreciate the save and spend and other features in it. But the Email notifications sometimes delay.",4
2023,Excellent,1
2023,Quick in response,5
2023,It is user friendly.,4
2023,"I'm tired of this bank....everthing was going smoothly, until they asked me to update the app...after updating I couldn't log cause I have forgotten my password because I mostly use my fingerprint to have access to app...The problem now is I have been trying to change the password but after putting email, time to put capture my face, it never stops rotating... I'm tired",1
2023,"I pray dis one dat I download work very well ,the first one I donload I very bad",1
2023,Banking with you is not easy at all I don't think i can advise any one to open account with you,1
2023,"AlAT has been wonderful since I started using it, no network issues no unnecessary charges or anything. So am giving 5stars",5
2023,It's been amazing using ALAT. God bless wema bank.,5
2023,Excellent,5
2023,"I upgraded the app last month since then I can't login, i re-upgraded it again this morning same things",1
2023,The app isn't working why?,1
2023,"Using the ALAT app has been seamless for me. I opened my naira and domiciliary lite accounts, upgraded my naira account and applied for a mastercard all on the app without facing any trouble. Since I got my accounts, transacting on the app has been an amazing experience and I'm glad I've never had to visit a branch for any of these services.",5
2023,"alat is a wonderful app to use anytime, anyday and anywhere. i love it and it has never fail. keep the good work.",4
2023,Encouraging everyone to use this app It's easy to make transactions and pay bills,5
2023,Nice Application,5
2023,Vrey good and fast to operate kudos,5
2023,Nice Apps am Appreciated!!!,5
2023,"For a very long time I haven't been able to access the app using my biometric logging. Then when I eventually painstakingly always type in my password(which of course is quite lengthy) and I open the app, it doesn't minimize or draw over other applications. If I try to. Minimize it, it just exits the app and then takese back to logging in with my ""Lengthy password"" Im rating it 2 star because of my experiences so far, hopefully if it's resolved, I can come back and rate better",2
2023,U are the best thanks,5
2023,Good App with a lot of initiatives for customers to explore and get a great banking transactions experience. Reasonably efficient.,4
2023,It a good App so far,5
2023,It's been say profile review for 3 months now I wonder if I should give it one year,2
2023,Still a very good application,5
2023,"Terrible service, opened an account with alat and got my debit card, for three weeks I've been trying to activate my card and the button to activate my debit card is not enabled. I have reached out to customer care on all channels but alat support are incredibly useless. Don't waste your time guys",1
2023,Can't login after updating the app.,2
2023,"Please, apart from date, time ⌚ of transaction also is very necessary. The alat history time of transaction is missing, please do something about it . Thanks",4
2023,I'm about to download a new version again and hope I'm not going to regret it as I did the other time.,3
2023,Why do we have to keep updating almost every month.....to me it's annoying,3
2023,This app is frustrating can't activate my card for pos and web in the card control section and customer support are not helping.,3
2023,"One of the worse online banking app it used to be the best but now I give it one star and the constant debit that occurs is worrisome SMS charges 500naira, electronic levy 450 and each transfer you will be charged I am going off soon",1
2023,Nice app,4
2023,"Alat is the best app for transactions since have been using it ,it as not fail me I really like this app.",5
2023,Alart app is a very good App,5
2023,Great,5
2023,Good,5
2023,Please never try to use dis service because u will regret it like I am doing currently,1
2023,The app is perfect just network wahala sometimes,5
2023,Supper,5
2023,Number 1 digital banking,5
2023,Interesting app,5
2023,"I know we're supposed to keep comments respectful or something, but I really can't. Wema bank is trash. Both the bank and the app. It takes days for your transaction to go through, and even more to alert you of your transaction. Like, I've never used a bank so frustrating.",1
2023,"Some options for the bill payment do work at times, please why? Why is your points not redeemable?",1
2023,Very good app,3
2023,App great and updates good!,4
2023,I love it,5
2023,Please try to work on remita payment bill... It's not working,4
2023,I have never experienced bad and poor banking like this in my life. Have been logging complaints about security questions and to create a pin over a week now without being helped. They really need improvement in their customer help line,1
2023,This app works for me to a large extent. Kindly allow users to delete cards that have expired. I have a new Alat card that I can't manage from the app.,4
2023,"The app does not open any more. I noticed this on Sept. 1st when I was about payijg for an item I bought. It tells you ""Alat has stoooed."" Up till now, it isn't responding as it should. This so frustrating and annoying. WEMA Bank should look into fixing all complaints.",1
2023,Excellent performance,5
2023,Crashes every time for me but works for others. Not worth my time.,1
2023,Great,5
2023,"To be sincere, you guys are baddddd😡 like how would you just remove #250 + #50(weekly) from my account every month, like I'm owning you guy money or something 💔Best bank my foot,, I wanted to give you guys zero stars but that's not possible",1
2023,After my latest update the app is frustrating for instance I can't access my transaction history it keeps bringing No results found as in am not happy,1
2023,"I just downloaded the app, managed to sign up and then finally logged in. But each time I login the app just stops, most funny thing is that I've submitted all my documents/credentials for account upgrade but nothing has reflected. Even the request for a dollar virtual card doesn't work at all. This so frustrating and disappointing as a first time user.",2
2023,I couldn't get through my transactions potter,2
2023,Alat i forgot my password and been finding it difficult to log in for 2 days now,5
2023,Useless application and banking service,1
2023,Unable,1
2023,Fantastic,5
2023,Wema has been reviewing my bank statement for 3days and counting for salary based loan without any feedback even after deducting money. I am unsatisfied,2
2023,I like wema bank*,5
2023,This your app is hell to operate I just uninstall it from my phone is giving me difficulty to access and time wasting too,1
2023,It interferes with my phone usage,1
2023,"I can't install the app, what's wrong",1
2023,"I have enjoyed the ALAT App over the past years, but for over a month now, the ALAT App keep crashing and stopping even after the recent update, it's very horrible Incan make any transaction on the App WHY DOES THE ALAT APP KEEP CRASHING AND STOPTING ON MY PHONE FOR OVER 2 MONTHS NOW, cant mmake.any Transaction at all",2
2023,I love the bank,5
2023,Creating an account is almost impossible. Still struggling.,1
2023,Very frustrating experience! Don't Allow Them To Have Your Bvn No Cuz That's The Only Way You Can Escape From Them!,1
2023,Good,5
2023,I am tired trying hundred times. It keeps saying error anytime I want to have my facial biometric after I input my BVN it still says error and take my back to 'Get Started' page. I am fedup,1
2023,This app is frustrating 🥺 my mum is lying sick in the hospital and I have over a 100+ in my account yet I can't upgrade it or transfer This has been happening for over months now even after visiting different branches and contacting your customers services they keep saying they would get back to me You people should please do better,1
2023,Best app ever .. I love it,5
2023,Nice app,5
2023,my app is not responding,1
2023,"The App isn't bad, but the Charges is too much nowadays! I'm even afraid of putting money into my account",1
2023,It was amazing,5
2023,That app idms stupid I can say I can't make transfer and buy Data my money is just stock in the app,1
2023,"Signing in was war after signing I attempted to do transfer but they tell me this account is not active, meanwhile I can see my details and I have already been debited by the bank. So annoying.😠",1
2023,The New version is too bad i can't login my account,1
2023,"I don't like your unboarding process i.e why not upgrade your app such that intending applicant can just upload their documents by attaching from file to make the process seamless. If you're still using that useless frustrating scanning process, I guess those customers will choose alternative service providers. Kindly work on it. I should have rated you guys 5 star but I couldn't complete my registration due to the fact raised above.",2
2023,It good and reliable,5
2023,The best online banking experience app in the country.,5
2023,why is my account not active I can't withdraw my money from the app,1
2023,I have a problem and I can't login on my account.. what is the problem,2
2023,I can't even create an account. App is simply incomplete.,1
2023,I love it,5
2023,Infact its really good,5
2023,"All i can say are scammers, scammers, scammers!!!!!!",1
2023,Unable to update the latest version and please reversal all my long term funds,2
2023,"I have been using the app in which process i have encountered many difficulties which i have been ignoring untill yesterday i tried to access My account and was told my account is Inactive that i should activate it by entering the forgot password, did that and was told i have not been authorized. Imagine it was an emergency situation I'm in , that's how I'm gonna end up a victim... Pls @wema. DO BETTER",1
2023,This is the worst app I have ever seen in my life how can I be trying to log in sense yesterday till now I can't the app is telling me biometric error they can't captor my face the camera is not pop in up this bank is the most selfish of all bank don't use this bank if you don't want to get stoke they don't good service if you managed to deposit you can not withdraw your own money you can't even login into your account talk more of you withdrawing from the app find a better bank,1
2023,"Since when i downloaded this app,I haven't been able to sign up...keeps telling me my phone number and Gmail is already linked to an account whereas I haven't even signed up before",1
2023,Good app,5
2023,"It's very sad that the fingerprint login still hasn't been fixed. It's almost like you have an ""update"" every week, it's so annoying that you haven't fixed the most important feature.",3
2023,"The app decided to restrict my debit and I couldn't transact anymore with my money still in the their bank, after several mails and messages still nothing is still done so I don't advice anyone to try put their hard earned money with Wema Alat. Very bad experience with alat",1
2023,"It can't even install in my phone,like what the ***k",1
2023,"It's a very good app to us and flexible, but it get me frustrating when am using my phone, the app will just show up(interrupt). And some times if am using the app it will just quit.. Please try to update it as soon as possible..",3
2023,Everything about the app is perfect👌,5
2023,Good,5
2023,"The bugs on this app is so annoying... I paid for a virtual Naira card and was successfully debited but till now the app keeps telling me that I don't have any virtual card and still won't let me create a new one... The funny fact is that you guys made me deposit 5k into the card think that it might show, but no it's still that way... Abeg make una try solve this issue",1
2023,"Horrible customer service I decided to give this another try after my previous bad experience but it has not improved at all. Non of the initial problems have been solved. I ordered a card since July and the tracking started showing received even though I haven't gotten the card. I have contacted customer service on multiple occasions and they always give me the same useless reply ""we have escalated your issue to...."" . It has been more than 2 weeks now and nothing has been done.",1
2023,"Pls i am having a big problem with my alat by wema. Pls why is my alat by bank says ""your account is unactive"" anytime i was trying to withdraw my money. 😔 😮‍💨😮‍💨😮‍💨 and i have been trying to contact there customers several to give a report but no one was answering sadly",1
2023,This is good bank,5
2023,If I could give this 0 stars I would. Wema Bank went from manageable to downright worse. None of my transaction disputes has been settled and then you guys just deduct money anyhow. Do better!,1
2023,Great,4
2023,"I think this is one of the best e-banking app in Nigeria and in diaspora. I don't have to transfer twenty thousand as the highest amount when sending money to someone anymore. Everything about Alat is as easy as the name sounds, very fast and accurate. Even if you travel to abroad, Alat is there for you. What are you waiting for? Go now and download WEMA BANK Alat. Ebeano 💪",5
2023,Excellent,5
2023,"If I could rate it zero star I would, it keeps stoping, even playstore recommend that it'll be stopping, and I'm using a Redmi Note 10 pro 5G a very current phone, running on Android 13, how does it keep stopping,",1
2023,I really love this app,5
2023,Fast and reliable,1
2023,"I recently downloaded the app and setting up an account was war. Literally had to commit it to the hands of the Lord cause it kept taking me back to the 'Get Started' page... I Hadd to start the process all over again, multiple times. I finally created an account. Thank God. Now, I tried logging in, but it's saying my credentials are wrong. I have checked thoroughly. They are not wrong. The app seems to crash a lot. What exactly is the issue. Cause I no con understand.",1
2023,Truly a digital app. Never had cause to step into the bank to do anything. I do it all from the comfort of my home. I expect more to come,5
2023,The App forcestopps during transactions. Urgent attention pls.,2
2023,I don't even know the rating I can give ... It's just disappointing. Even to sign-up is a problem talkless of other activities and transactions. Please work on this,1
2023,"Nice app, but to log in through fingerprint is the problem.",5
2023,"To my own review it was so poor. Can't check the history, didn't receive alert on time",1
2023,100% is fantastic users,5
2023,"Worst bank app can access transaction history, very annoying",1
2023,"I would have love to give this app 5star, but the app failed me and seriously disappointed me when i needed to make an important transaction on this app because it use to be my favorite app. The problem started when i updated it. I couldn't log in again, each time i tried to: it crashes. So annoying. Please kindly return my favourite previous version or i delete ur app and find a better one.",1
2023,"The Application is a trash, total rubbish. facial biometric has been failing since I reinstall",1
2023,Keep using Alat By Wema App,5
2023,I so much enjoy the alat app for transactions. Only there is no first bank plc on the list of banks in the salary loan in the alat app.,4
2023,Very good,5
2023,"The app is absolutely good,great job wema but am still facing some error",4
2023,Work on your app. You be advertising loans but the app says I'm ineligible. Been receiving atleast 300k monthly into this account for over 2 years but not qualified,1
2023,Excellent,4
2023,"I will say 0 star, too much unnecessary notifications, keep getting wrror while trying to validate id card, once in the app almost everything throws error. Its really bad. Honestly and I am just trying to register. Customer care via email takes forever and I mean forever to reply. Let's not even mention whatsapp that one doesn't at all I can even show a screenshot of time difference. You guys have a wonderful idea but really Terrible way of making it work",1
2023,Couldo Bjorn to you al,5
2023,"This is the worst banking app ever!! Bugs everywhere!! Even after uploading my ID documents, they still request for it when I want to create a domiciliary account and when I do, they just log me out!! And I'm stuck with a strictly limited savings account!! Absolutely NOTHING WORKS!!! Take this app off Play Store and any app store it's listed in!! Worst user experience I've ever seen. I DEEPLY REGRET EVER THINKING OF USING THIS APP!!!",1
2023,"I think you guys should add an option of just writing down my NIN verification number instead of the scan, the app doesn't scan my NIN and there is no other option",1
2023,This app is amazing,5
2023,"You have worse online customers service, only the call centre is cool. better work on it or loose customers like me. I will be leaving your bank for good. The earlier you refund my money the better for you",1
2023,This app very frustrating. Imagine after downloading then registration is the next. BVN upload and documents upload does not go/work at all. I have uploaded and along with my BVN but it doesn't work. If you don't have a means of fixing it. Plz sell out the platform and stop wasting people's time.,1
2023,The alat app just nails it keep up the good work,5
2023,"The App is not permitting me to complete my registration, as it normlally goes off half way into the registration, which me to start afresh. There is need for the developers add features that will save already inputed data.",2
2023,You really need to work on the app It's kinda frustrating at times U enter some certain things and it automatically logs u out. Why? At first I thought it was my phone because of the the android version but na... A bigger android version was also malfunctioning,3
2023,"Please why can't I log in anymore,it would told me to try later this app is frustrating",1
2023,Change the forgot password process back to that of previous updates,1
2023,Wema Alat is a lovely Banking App. Keep it up.,5
2023,Pls how can i transfer money from the naira virtual card to another bank?? 🥺,2
2023,"Bad customer care service, if there's a Star ⭐ below 1, I'll go for that. I sent them message on Twitter no reply, on email, no reply, I called them, on middle of our conversation they end the call. I'm just pissed off 😡.",1
2023,It hangs a lot,1
2023,"Wema has been fustrating me, I can't send my money from the app I can't buy airtime or data, I'm confused right now",1
2023,Poor,1
2023,Love it,5
2023,"Very good app,and reliable",2
2023,I have been trying to redeem my points a d they are here writing nonsense,2
2023,"Easy and fast, i love it❤❤",5
2023,Good app. Very good app,5
2023,"The App keeps crashing, try and work on it, keeps crashing while I try to enroll face verification",1
2023,I forgot my login password having issues with facial biometric,2
2023,It's stops whenever I want to transfer,1
2023,The app keep stoping,3
2023,"It saved me from some issues with it's ability to create domiciliary acct without reference buh🤔 why do I keep seeing ""you log in, you log in"" in my mailbox Everytime I log in but when money comes into the app, there's no notification of any kind? I think your login notifications are unnecessary and transaction notifications is what is needed. They introduced FX sales into the app about 2 months ago. Till now, the thing is not working. Many other things are not working on the app as well.",2
2023,The app is the Best in the financial industry in Africa I recommend it to all,5
2023,The worst banking app ever. No more no less,1
2023,"Alat is really misbehaving now ,, anytime I try to login the app will just stop working,, several times,,I can't login again",1
2023,Perfectly excellent 👌,4
2023,"I have ordered for an atm card since February lol, this is the ending of August already, a physical branch with old methods of doing things wouldn't take more than a day or two to issue a card, it doesn't seem like alat is a good choice.",1
2023,Good,5
2023,Successful,5
2023,"submitting nimc slip ID not working, I can't use an account that's not fully verified. Work on it",1
2023,Help,5
2023,Please fix the card preference under card control. It's not working.,1
2023,"Please can you give me clue; I want to withdraw my 6 months spend and save goal, it's due since on the 18th august, I can't seems to see where to click I have even turned it off still can't get the money transfer to my account balance please thanks...",4
2023,"I have not been able to sign up. After uploading pictures and ID card, the app will crash when it gets to the point where I need to input my address. The customer care on WhatsApp is no where near helpful despite my many complaints.",1
2023,I have been enjoying this app until recently when it automatically uninstall from my phone and I am unable to download it again. I have so many things on the app. My stashes and so on. How do I get my money because I need it now,4
2023,It makes my phone glitch but good app,2
2023,"The App Keeps Going back, Doesn't pass over BVN verification, it keeps Saying, Alat has Stopped working 😏😏",1
2023,"The most useless app/bank: You guys are the most useless app I have ever known. I can't activate ordinary card after following instructions. Nothing works except to receive money. The app was developed by primary school children and I'm sure you don't idiots use this app. Pls close down this app and start selling kpomo in mile 2, looks like that suits your brain capacity.",1
2023,Very fast and reliable,5
2023,Great and wonderful,5
2023,The app always goes back to the login session within 30 seconds. Bye! Bye!,1
2023,Very flexible app easy to navigate,5
2023,Good and easy to access,5
2023,A very good app,1
2023,Fast transfer with cool graphics.,4
2023,"This is the most useless bank in history. The only bank that their internet banking works once in 2 weeks. Send money, they debit and transaction will be pending. Send mail no response, try online banking no way",1
2023,Simply amazing 🤩,5
2023,"Very very bad, it doesn't works fine am even afraid of being a fraud app paraventure I have gone far on it",5
2023,This app crashes whenever i open it,1
2023,"I'm unable to access card control section. It always say ""ops!! Error fetching card control setup"". This is really frustrating, please resolve this..",2
2023,Rubbish app....it kept crashing,2
2023,"This is so annoying, I've been finding it hard to download this app for like three times now",1
2023,Undoubtedly the most annoying bank app. How is it that I've been trying to signup daily for the past 2 weeks to no avail?,1
2023,Easy to use with fantastic interfaces,5
2023,Please i need a loan,1
2023,Just want to download it,1
2023,I still would have to go the bank for somethings,1
2023,"You guys have very stupid banking system, You're the worst i have seen, my funds are locked up and i can't make any withdrawal, i can't even login to my own account",1
2023,The app is okay,4
2023,"One of the best mobile app ever, it easy and seamless, there are several feature in the app that make life easy.",5
2023,It is an excellent experience,5
2023,I can't login to my app ALAT,2
2023,Please am a customer in wema bank kindly assit me to register in with my bvn number thanx,5
2023,Great for now,5
2023,Awesome experience,4
2023,"What type of app is this one after downloading it , I can not open it what is wrong",1
2023,"Wema Alat made banking easierfor me,",4
2023,Good 👍 bank 🏦,5
2023,It good,5
2023,So easy,5
2023,Very useless app...time consuming and frustrating. You have to repeat the same action countless times and yet no result. Scrap!,1
2023,Very very important thanks for the update,5
2023,It's great,5
2023,Experiencing difficulty making use of the bank application after the previous upgrade on it version,1
2023,"Just remaining the loan problem please you need to do something to it, when you apply for quick loan it will just say it will be reviewed but that review will be till Jesus come",5
2023,Wonderful banking experience I'm a satisfied customer looking forward to your dollar card,5
2023,Good,4
2023,"There's this problem wema has with restricting customers accounts. I went to the branch at Enugu today and 95% of the people there, including myself were there because of this issue. Please wema do something about it if you want customers to continue with your banking system thank you.",1
2023,Great 😃👍,4
2023,Great experience,5
2023,Excellent 💯,5
2023,Very efficient and effective,4
2023,"I don't know why this app kept logging out on its own, it seems been hacked. What pains most was that, I've made a transfer to the account and yet to be reflected. Please find solutions to this.",1
2023,Very amazing app,5
2023,I was unable to login into my account,1
2023,"Hello my login is not loging in, and when I press forget password, it was not authorized 😰😰😰😰. Pls what can I do 🤷🤷🤷🤷",1
2023,Terrible bank I wish I can rate 0 stars,1
2023,Wema is the best Bank,1
2023,Good,4
2023,Great app but your customer care need to improve on attending to issues of customers. Thanks,5
2023,this app was not been working on my phone l don't know why and the old one now is not working too,1
2023,"Dear ALAT by Wema I am writing to bring to your attention the difficulties I have been experiencing with my attempt to sign up for your services. Despite several attempts, I have been unable to complete the registration process due to issues with verifying my ID card. Each time I try to register, an error message appears stating that my ID card could not be verified. This has left me frustrated and unable to benefit from the services you offer.",1
2023,I want to create pin,1
2023,"my app will stop working,whenever I want make transfer with my app after entering transaction pin",5
2023,"I've been using this app before and it's nice but since I changed device, I've been unable to do the facial biometric, while I need to make an urgent transaction from the app. Please rectify.",2
2023,I can't capture my face to enable me continue with the process of opening account like,1
2023,I tried uploading my id but it kept showing error even when it's been captured,2
2023,"What is going on, I entered one of your storm, and opened an account, now trying to open the mobile app, it refuse to process through",1
2023,"Alat app and wema is the bank with the worst customer service in Nigeria. I was locked out of my account, and I can't access my account online for years I have been to my branch, email alat help and made several phone calls up till now they won't even respond to my email. Total waste of space",1
2023,The app is not opening in my phone. What could be the issue?,1
2023,Excellent app...seemeless,5
2023,How long will it take Alat to verify my account profile details completely?? Yet you people don't even reply messages at all and that's is too bad Yet u keep spamming my mailbox with promotional adverts constantly. This is so absurd and annoying,1
2023,"Alat is the best banking app, wema customer care is cool and fast responsive to mail or call complaint, I keep it up",5
2023,"The App keeps stopping, I have deleted and reinstalled several times yet the problem persist. I can't convert my coins to recharge card either, it seems the point on the platform is a scarm.",1
2023,"Your app keeps logging me out, there's no option to save Password sk I don't have to trouble myself all the time and that's consuming to input my password every single time and this happens nothing less than 7 times in a single usage that I can't even function properly. How an I suppose to save money in an app that constantly logs me out",2
2023,Great app,5
2023,Apart from the occasional network problems it's a great app for banking online 😍😍,4
2023,Good,5
2023,Excellent,4
2023,"This app is the best, but the problem is that iam getting harder to enter d app i don no why,",2
2023,Very good and fast,5
2023,"I personally had alot of difficulties while trying to set up the app, alot of errors. Took more longer than expected but is eventually getting better",3
2023,I can't transfer money from my other bank to alat the alat bank option is not coming up,1
2023,"It has been a bad app for me. I just joined ALAT Bank and I'm trying to login my account. It's not working, Please fix it.",1
2023,Best banking app in Africa,5
2023,Alat pls why can't the app open av been trying to open it.it keeps closing,1
2023,It great use this app,5
2023,Good,5
2023,Good apps,3
2023,"Alat, no fall my hand oh. I can't see my ""goals"" and log in by biometrics does not work. Please fix the bugs.",3
2023,But you guys don't let me use this app In peace,3
2023,Debit Restricted and no options on how to fix it for more than 6 months now.,2
2023,This update isn't allow me to swap my phone. Very poor.,1
2023,I have to use it first,3
2023,"This is the most useless app. The app keeps telling you email mismatched, BVN verify isn't working well. Asking to access phone sitting and personal phone contacts is the biggest fraud at the top. Scammers",1
2023,The card control option is not working and it is limiting some transactions which is frustrating.,1
2023,I give you 5 star because what I lack on my order account I find it easy with Alat is ok for now,5
2023,"This update sucks. Tried to sign up but it's always stuck at uploading ID, showing error codes. Fix up",1
2023,Good,5
2023,"The new update keeps crashing, and restarting on its own.",1
2023,"Don't try to download this app for use Brother and sisters don't waste your money, I fund my acc with huge money Now I was not allowed to send out and I have already verified my BVN and others. I still mail them they don't respond and I call their number they don't talk same thing on their social media page",1
2023,This version is rubbish. It's not working on my phone at all.,1
2023,Is More reliable than ussd code,2
2023,Good i love this bank,5
2023,Prefet good,4
2023,Why is this app bad this days now Alat is so annoying can't make transactions for months now,1
2023,Good,5
2023,The app is cool but sometimes miss_ function I could have given it a 5 but 4,2
2023,Good app,5
2023,"I don't think this wema alat people are serious at all. Account reactivation is such a big deal, customer support scores a hundred at being unhelpful. I am not surprised though, maybe that's why their branches are always so small, not a credible bank.",1
2023,I can't give five star to the app... Because up still now I can't finish setting up my account .. they keep telling me to reset my alat pin ......,3
2023,Exellent,5
2023,Very stupid mobile app I have not verify my bvn and I want to verify it is not going,1
2023,Very good,5
2023,Definitely not a loan app,3
2023,"Use to be my favourite bank, until I requested for a new and it never came almost 1 year ago. Even after sending several emails and calling your customer care line I never got my new card",1
2023,After passing stress to sign up I wanted to transfer but still showing account not active And upside Nigeria Don't know what to do And need my money urgent,1
2023,"I don't know my account number, it keeps telling me to rate the app and I don't know why. When I started enjoying the app I will come back to rate it.",1
2023,"Okay I have a problem, I have a wema account but I am new to Alat, I tried signing up but it keep saying this phone number is already linked to an account, I tried login in which requires email and password it can't recognize the email and password I provided. I am stuck",1
2023,To scan ID card isn't working tried all the card options nothing works,1
2023,Wonderful banking experience... I was wowed,5
2023,"This apps stop working, telling that recent data show that the apps might stop working on my device, this started after I updated it",1
2023,Good,5
2023,"Every action I take it will log me out, I will have to start all over again 😒",1
2023,It's a good application. The developer should work on fixing the bug around card control so that users can switch their card functions at will. I have been having difficulty making online transactions because of that bug. Kindly fix it ASAP,3
2023,"Simply the best, No stress of going to the bank before opening account with them and also easy and smooth transactions, I love this app so much",5
2023,"Run from this app. You can't withdraw your money from the virtual cards. Also, customer service is so poor.",1
2023,"Wema bank is a good bank for civil servant only, because I have been trying to get a loan for more than three months now but the bank is requiring a 🆔 from a government owned company, why???????",3
2023,"I transfered some money into my alat account for my traveling expenses yesterday, only to get there this evening and discover my account has been restricted.. I'm stranded, pained and disappointed",1
2023,Please change the app UI colour or let there be options.,3
2023,"Better ,full futures and easy to navigate",4
2023,"Since 2019 dat I have been using this so app, no complain so far..... It keeps getting better always",5
2023,Biometric is not working. Alert is always late to receive.,2
2023,"The app is great but I have a problem with it, why does it logs out always within five minutes interval",3
2023,Nice... But still needs working on... Thanks anyways for the digital banking it's a nice experience,3
2023,"ALAT is worst these days. Some days, I will try to send money several times and it won't go. Please, fix this. I don't enjoy this app like it used to be",1
2023,"Your application is the worst I have ever seen, even a lay programmer should be able to know when an app is ready for upload into Google Play. Your update bio is not working, and even after successful connection of BVN you don't get account number, your document upload doesn't work, your drop down menu doesn't get populated. I don't know how you managed to upload an untested application. If you need help please go for good freelancer can be accountable an paid only when the work is fully done.",1
2023,I am ok with wema,4
2023,The app is very good and they save all the costomer well and they are realiable !,5
2023,I've been trying to login into the app but it seems not to open I've tried countless times,2
2023,This app update is frustrating. It is better to reverse to the older version,1
2023,I can't activate my debit card,1
2023,Very Good,5
2023,Good,2
2023,Accurate,5
2023,Bad experience : (,1
2023,nice app.,5
2023,Probably the best AI app I've ever come across! Second to none!,5
2023,Very efficient and encouraging,5
2023,"Easy going and stressless, opening account without approaching the bank hall",3
2023,"What an app, after taking stuffs from you, app isn't working, app capturing pending. That's annoying.",1
2023,Cool,4
2023,Don't ever try using this useless application 😡,1
2023,Not downloading,1
2023,What happened to this app i can't login When ever I try to login It will bounce back,1
2023,"This app is frustrating, i have requested for virtual naira card, i was given the card but unfortunately the card is not working. I wish you guys will refund my money that is on the card.",1
2023,Good,5
2023,Set of scammers😡💀 I'd advise you to open any other bank not this 🤦‍♂️ una carry my money run sha,1
2023,Scammer they send me 500 naira and am only seeing 405 imagine notification no receipt Pls close my account right now,1
2023,I updated the app and since then it's not opening,5
2023,To me this app is the for me cuse i can my stetment of accunt on line so i like it and on my phone so fast,5
2023,This app is not working again,1
2023,The Application is not working. Not opening It keeps writing Alat has stopped,1
2023,"I was unable to log in to my account even after downloading the latest version. It keeps login me out always 😠 Stupid bank with the most useless bank app, direct by unfortunate people. If you did not want Ogun to strike you people you better do the app. Unless you want God to frustrate you as you keep frustrating me every day. Release my money ino dey bank with you again stupid people",1
2023,Great,5
2023,"An exceptional, Great and fantastic bank app 👍",5
2023,The application is trash I have not been able to use it since I downloaded it. It's always one error message or the other. Still stuck on sign-up,1
2023,Very useless customer services. I reported that I'm unable to login into my account for almost one. Opened a ticket which was closed after few days without the issue being resolved. I complained about that and still till today no resolution yet. What a shame. Glad Wema ain't my major banker both personal and business. Is your loss not mine.,1
2023,Good app Easy to access,3
2023,I can't remember my password and I clicked on forgot password but it's showing unauthorized what can I do?,2
2023,Very very good app,5
2023,70%good,3
2023,very good app,4
2023,"It's so annoying, I can't even access the App on my home , not to talk of downloading it , it keeps saying ""this ap may not work for your device , blah blah blah "" please do well to unify your app to work with all phones . Thanks",1
2023,"Trying to create an account. Everything glitches, the app keeps closing unexpectedly. Even when it managed to stay open, I can input any of my information without seeing ""service unavailable"" useless app. If I could give 0 stars",1
2023,I can't login my account Whenever i tried with my Infinix smart 5 it keeps going out of the app,1
2023,Not bad,4
2023,"The app, after the update has completely stopped working.",1
2023,I want to borrow loan base of salary,1
2023,Good to use especially for cardless customer,5
2023,"Very good app. I am making this review with 3 stars instead of five because this app opens up on its own without me having to launch it manually. Fix this bug, this is a bank app not a game. Even games don't open up like that. But overall, this is excellent. 5 stars when this is resolved.",3
2023,Horrible! The most nonsense app I've used in a long time,1
2023,Best WORST APP,1
2023,"I've been trying to do transfer since the time I downloaded this app but I can't. The response I always get is "" incorrect pin"" I tried to reset it but I can't. This app is so annoying because I can't buy airtime, data, or even transfer. Please try to do something about this app, because the service I got there is bad, the app is just wasting my data and my time.",2
2023,Am.Unable to very.my.account details on.my.new phone. Please help me.out,1
2023,"My account as been deactivated pls activate it for a already tried my possible best to do forgot password is not working,I even try it as security questions it's was rejected",2
2023,"Awesome app, the loan request for salary earner was top notch and the rate is absolutely good but recently the loan application process usually get stucked at the mandate set-up stage after multiple debit from the used debit card and in some cases the debit card usually get debited for repayment for a loan that was not taken in the first place. Fix it bro",3
2023,I don't know what's wrong with this app whenever I want to register my account number with the app it's not always easy to do,1
2023,"I have been using this app for more than 3 years now and I can say it's the best digital banking app have seen so far but I think a few changes and settings should be made like the starch savings, I think there should be an option to withdraw out of your starch without withdrawing the whole balance",4
2023,Very good.,5
2023,"The recent update on this app has rendered it inaccessible. As such, I could not do online banking again using the app. It crashes each time I signed in. Kindly help review the changes that caused this error. Thanks",1
2023,Excellent!!!,5
2023,It's a sure app,5
2023,"No responds to mail, account will be on debit restricted forever. I have upload all neccessary document since lastweek and they said in two working days i will be verified since then the only verification message i get is verification of address all they can do is to disturb ur email every now and then. If minus star is allow they will be the only bank i will give that",1
2023,Nice,5
2023,Fantastic,5
2023,"The card control setup on the app is not working on my phone, so I am unable to use the card for web transaction and international transactions. If it is a software problem, I think looking into it will go along way in bringing more customers satisfaction.",2
2023,My Alat keeps stopping any time i want to log in I don't understand why,1
2023,"Which kind of technology are you guys using?, your facial recognition fails all the time and that is very annoying. You guys should try and fix it!…",1
2023,"I love this application so much ♥️💋 Is so amazing, keep it up 👍👍👍👏👏👏👏",5
2023,So bad the app was saying unfortunately stopped,1
2023,I love this app,4
2023,"It's not yet uhuru with the ALAT app. Don't update. Alat team, please be informed that the latest update only partially solved the concerns related to the return of beneficiaries. Unfortunately, the other problems persists. The app is still causing disruptions, suddenly appearing on the screen and overriding other apps without notice. Additionally, users are being logged out of the app unexpectedly, even in the middle of important transactions. It's frustrating and raises safety concerns for us.",1
2023,"I really love the facts the respond to issues, especially tranfer issues...the app is 👍",4
2023,"The unregulated and disproportionate update is one too many, even when does not use the app. Times without number the app fails to operate.",2
2023,The App is good thou.... But is kind of frustrating some times,3
2023,Good,5
2023,Since 3 weeks now I was unable to access the App.,1
2023,It was fine,5
2023,"Alat has been great until recent. Now, whenever I try to login, the app crashes.",5
2023,I have been unable to withdraw my money They said Debit restricted that I should complete my profile still I have done so my profile didn't complete and I have not been able to withdraw So sad,1
2023,Exceptional service,5
2023,I love it,5
2023,"Nice app and all,but most important, thanks for the everyday motivation notification on the app, it helps alot, please don't stop it .",5
2023,Guys stop using alat bank they are criminal,1
2023,I Love the app.,5
2023,This app is very great,4
2023,Working perfectly fine now.,5
2023,Superb,4
2023,"This app just dey lie about their services 😂 I wanted to swap my USD to NGN, says processing without having any effect. They need to explain why they added the feature there. They just tricked customers to download their app. ALAT by Wema IS A LIE!!!!",1
2023,"Never had problems with the app but I have now had 2 failed transactions in 2 days since downloading the latest update, the update is also very slow and frustrating",5
2023,"The app crashes at any attempt to log in, even after uninstalling and reinstalling, as well as, after updating.the app",2
2023,Very poor,1
2023,Best Bank ever... Alat is working good on my phone,5
2023,I always have a smooth transactions. When it comes to WEMA BANK. You Rock 😍,5
2023,I love dis app,5
2023,"Great,love thr personal loan options",5
2023,"This is getting out of hands anyway........ Money was sent to me for days now and till now I haven't gotten the money which is crazy, Pls rectify this on time it's getting me mad right now",1
2023,"Alat has really fallen from glory, can't anymore, can schedule payment anymore, they keep wasting my time and airtime without resolving the issues, my account show profile under review on any extra function. This has being going on for up to a year.",1
2023,Fantastic,2
2023,The best bank app ever,5
2023,Good app,5
2023,"Your customer services are very very poor and slow, please do something about it. When I send messages through email, it will take more than two days for me to get a reply. The worst part is that when you call them, they will their advertisement while your money keeps going.",2
2023,It been a wonderful experience thanks alat by wema you are the best,5
2023,Better than other banks,5
2023,Why is it that your bank don't list first bank among the banks for eStatement. This has made it difficult for me to access payday loan from Alat.,2
2023,I have to delete my review Alat by wema is great ❤️❤️✅✅✅🙏,5
2023,Superb,5
2023,Good,5
2023,Great,5
2023,Best banking app that deserves more 5 stars,5
2023,"Satisfactorily ok. Need to work on the Network speed,most importantly,the App. It takes tiime to load.",4
2023,awesome,5
2023,Bugs on your application are overwhelming and Uncalled for. Fix it please,1
2023,"I have enjoyed this app for years but i was asked to update, I have tried but to no avail. I have not been able to update my Wema alat. The result is giving me is that I should ""see the common way to fix the problem"" which i don't know.",1
2023,App is crashing continously in Android 13,1
2023,"Miracle App, Wema bank is the best.",5
2023,Very useless bank 😡😡💔,1
2023,I have to say i Love Alat now,4
2023,Very good.,5
2023,"Nice App to use, been trying to update my kyc but not working",5
2023,Is a very good app have using it for almost three years without any issue very good and satisfaction of this app.,5
2023,"This App is the best banking 🏦 App I have ever come across. Too sweet to use. Easy login without stress, fast transaction. Nothing like delay in this App except maybe the service is not good. I rate this App 100% sure",5
2023,"Alat hasn't been a bad app in terms of the services that can be accessed. However, Alat neets to do better. Initial setup isn't very easy to do on low end phones especially unless you go to the bank Cust. Rep. Also, it takes time to resolve any complaint or acknowledge and implement any upload of documents. Finally, the fingerprint feature for login in not working can be very burdensome. Apart from this, the app is great. Transaction error rate is very low and fast, creating lite accounts too.",3
2023,"It's been fluctuating recently, i hope this update fixes things",4
2023,Nice one,4
2023,It superb,5
2023,How do one do reset security questions on the app when i dont have access to my phone number?,3
2023,The best banking app ever!,5
2023,l want to use it now okay,5
2023,Excellent,5
2023,Manageable,5
2023,The app is poor in the sense that the transaction date and time is not accurate on the receipt.. a customer might need to use the receipt for official use but Alat transaction is a not a reliable one.. Pls work on it,1
2023,"The app has been working fine,my otp number got stolen and I got it reactivated with ease at the closest branch, but my loan details is not showing in the app since last year, I hope it gets rectifed sha",5
2023,Very flexible and helpful,5
2023,It's good and reliable,5
2023,"I have to log out again for my beneficiary list to display after making an initial payment. How hard can it be to make an app that works without needing an update almost every now and then, without glitches? Sometimes, some account details don't verify when the details are correct. I have to use another medium to make the transfer. Don't you test every feature you put here? Don't you notice the glitches that have been there for years? Come on.",1
2023,The app is good very fast and guarantee,3
2023,Good,4
2023,Great,5
2023,Love the App,5
2023,I regret opening account in alat can u imagine till now I can't withdraw my 30k in my alat account Anytime I want to withdraw they said debit restricted and (account is not active) Why am greatly annoyed and disappointed,2
2023,"Cool bank app and I love it, because I like using ussd code",4
2023,Well kind of very good but still needs perfection,5
2023,"I've not been able to get my money out since June, I've been using the app before for transactions but it suddenly stoped in June and ever since I've not been able to get my money out. I need help on this.",2
2023,Poor app,1
2023,Actually am not enjoying the application anymore,1
2023,Trying,5
2023,"Alat is very good It transaction is very fast But unfortunately, I started having problem with my biometric, Is unable to authorize And I can not make any transaction without my biometric even after inputing my transaction pin",3
2023,Very good,5
2023,"Apps not properly working, especially card issues.",2
2023,I was happy with the way the app was serving me but right it is really bad you guy really need to work on your network my money has been stuck on this app for 2 good weeks I am not happy at all,1
2023,Everything is okay apart from my biometric that has not been working,3
2023,"Which kind app be this? I can't even add my biometric and the app will just close. Abeg, fix this your damn app. Maybe you should hire a better programmer because this is becoming frustrating.",1
2023,This Alat make life easy for me.,5
2023,"Is it that no one told you that the finger print authentication never worked? Even when the fingerprint authentication shows successful, it will fail to login unless you manually put password",3
2023,"Good app, and the system",5
2023,Good,5
2023,When will u add naira to usd conversion on alat app if other apps can do it why can't alat do it also...,5
2023,Fantastic and more efficient in all,5
2023,Very good app,5
2023,Very poor user experience infact worse.refuse to send otp since like last week even after updating still cant process face recognision. Really worst.rubbish abeg gimme access to my money at least if you wont function let me have my money,1
2023,The app has been really great But of recent it's develop alot of issues You no longer login with biometrics anymore but the option is there The app closes on it's own I don't know why It takes longer time for purchasing airtime and data unlike before,1
2023,This app is still ok,5
2023,I give this app two star because they restricted my account,2
2023,This appis very dofficult to add passport,1
2023,It's well,2
2023,Best banking app in Nigeria. Is very user-friendly,5
2023,Very annoying app. It keeps stopping by itself. I have to go and re-login. So frustrating a thing.,2
2023,Secure and easy to work with.,5
2023,Reliable bank,5
2023,Why is this app stopping? Can't even transfer or buy recharge card today What's happening?,1
2023,My card Wasn't delivered to me till now,2
2023,This app keeps crashing and I can't even create an account. What a joke and waste of time.,1
2023,"The former version was okay updating it made me lose a sum of #30,000 and no one has a tangible explanation from 21/07/2023 till now 26/07/2023",2
2023,You are locked my message,5
2023,Can't register. Won't load selfie capture page,1
2023,Cool and security,5
2023,"Very nice app, but you guys has refused to give loan",4
2023,Very dissatisfied,1
2023,Stupid bank,1
2023,I tried to transfer with the app and it didn't work. The previous app before the update was fine at least but as soon as I updated it the app cannot transfer funds.,3
2023,Thanks for those people that make this App is was a nice app,5
2023,Good to use.,5
2023,I can't login what is the problem,1
2023,"Very sad experience, I was restricted from debiting my account since last week, this is scam, they keep debiting my account and don't allow me access to my account.. If you love your money don't download this app oo, it's a scam",1
2023,Great,5
2023,Alat is one of the best Bank app I've ever seen.,4
2023,Useless App been waiting for my money for almost a day now still not been credited both on the app or sms wish I was still using my Access bank account,1
2023,"Very good app so far, but I think you should look into the recent update, I've not been able to get it updated since it was released, also I think the eNaira part of the app should be looked into.",5
2023,Excellent,5
2023,Fantastic,5
2023,"This app was working on my phone until a pop up message came up for me to update ever since then it has stopped working, this is frustrating",3
2023,Good,5
2023,"Try to improve on your app, it's frustrating this day common login i can't login.",2
2023,"good morning, I was trying to put my data so as to use the app for my business transactions, but at the 3rd stage of getting my account the app said I have to get a json. plz explain this and correct the problem",1
2023,Wow Alat by wema is a wonderful app I Love it the best app,5
2023,Extremely bad,1
2023,"I can't open a Domiciliary Account. Keeps taking me back to start from the beginning. I tried deactivating my account so that I could use a different email, all to no avail",3
2023,Nice,2
2023,#Remove Davido,1
2023,"Very bad company, i open wema/alat account i requested an ATM card it's almost a month now i couldn't get it, i order opay and get it in less than 2 weeks, i don't support people to open an account with these clowns, very useless bank",1
2023,"i can't install the app,i've tried downloading it on another device the same problem please fix it",1
2023,"This latest update carries away my beneficiary list from time timo time. Otherwise, it's excellent per usual",4
2023,"Very cool to use for transfer, payment of bills and other transactions... my issue is with the loan option, trying to apply for day to day loan, but firstbank which is my salary account is not among the listed banks, even stanbic not there too. Kindly include them to arable those that want to apply to do. Thanks",3
2023,Nice app,5
2023,Best bank ever easy and fastest in transaction 💯,5
2023,Why if i forgotten password it shown me your request was not authorise,1
2023,Very good,4
2023,I just update my app now and saved beneficiaries keep showing you do not have any saved beneficiary after the first transfer despite having many beneficiaries saved. Kindly resolve this issue.,3
2023,"This is the most frustrating bank I have ever come across. I really don't have much to say but please if you're someone hoping to get in touch with this app, my friend you are wasting your precious time, because it's all scam, this app has run away with my hard earned money which I saved in it. Ever since I downloaded this app i created my account and make a deposit of #50,000 thinking that it's going to help but ended up losing all😭😭 now I can't even long in to my account anymore.🙆 My mone",1
2023,Pretty good,5
2023,"Customer service ZERO, facial verification on the app ZERO, password reset/OTP on the app ZERO 🤦‍♂️",1
2023,The Biometric feature is not Working anymore and I will have to type a long password everytime I want to log in into my account which is disgusting... Alat should please work on that..,2
2023,Good banking experience,5
2023,Superb!,4
2023,I love how amazing ALAT online bank work very fast and reliable and also the quick loan as well,5
2023,"I've been having issues with my virtual card, I can't make payments both local and international, and my number is not linked to my virtual card, please can you resolve this 🙏",3
2023,The best App,5
2023,Good for transactions,5
2023,I forgot my password and the app told me to use forgot password which I did but still not open,5
2023,Hi to be honest I would love to give 5 star but because of the problem I'm having form not longing to my account,5
2023,This app achieve your goals faster,1
2023,Why is my BVN not been accepted I have input it several times it is saying BVN not verify,2
2023,The experience has always been great 👍,5
2023,The new update is frustating to verify in new device u have go to bank even after going they will no even solve ur problem,1
2023,You don't deserve a star,4
2023,perfect and excellent,5
2023,Best banking app But since i requested for my debit card I have not receive it Yy is it like that,5
2023,ALAT is Special & Exceptional!,5
2023,Nice app with fantastic features and user friendly.,4
2023,Very poor,1
2023,"I love the app, friendly ui, and easy to navigate",4
2023,This app is so great I enjoy using it now,4
2023,Good,5
2023,Alat app is the best .,5
2023,Alat app is excellence beyond my expectations,5
2023,"This is a very bad app, since I updated it, I am not able to perform any transactions again. It keeps on crashing. They should please do something about this problem",1
2023,For me Alatbywema works well all round,4
2023,Seen a cooler App ??? Nop . ALAT na the coolest 💥🗯💥,5
2023,This Apps it so nice and good,5
2023,"Great wema, great oduduwa",5
2023,Fatanstic,5
2023,Truly convienient,5
2023,Good,5
2023,Is done,5
2023,"Why did alat decrease there limit I updated to the latest version now, I only make tf of 1m now to do more they keep saying daily limit exceeded why without any notification",5
2023,You people are nit ready to so digital banking you went ahead to launch it. People are always having problems with your loan facility. You people should work on it,1
2023,Great app.,5
2023,Excellent experience I've on this app ! Endeavor to download the app. You won't regret the benefits thanks,5
2023,Awesome !,5
2023,Am wondering why you never get things right with these updates. The app crashes after the latest update,2
2023,Wonderful experience 👌💯,5
2023,"Your app is very worst,infact I can't believe I wasted my data downloading the app,very irritating app.",1
2023,Great,5
2023,Very great and easy to use. Multiple account one click. Keep it up.,5
2023,I have been enjoying successful transactions with ALAT,5
2023,Easy for transfer,4
2023,Good for me,3
2023,"The app refuses to let me sign up. After I've scanned my document and sent it, the app shows a message that looks a lot like a code error, something about expecting JSON Array. 😕",1
2023,Grate it,4
2023,"One star because the customer care for this app is non existent. They never respond. Do not use this app for your sanity. Go through the ratings, you should see that everyone has the same problem with their customer care",1
2023,good,5
2023,Good banking,5
2023,Best banking app..no cap! I'm hooked for life.,5
2023,"I don't see why am still lingering with u guys. U sent me a message saying I am eligible for loan dial *945*6# to apply. Nonsense, its not working. I've had it up to here with u guys",1
2023,Whats with you biometric log in this days nah?Cant log in with biometric again .....since like January you havent been able to fix it. Na wah for you oooo,3
2023,Only for the Biometric sign in issue..... Entering long password each time is frustrating,4
2023,It's very good,4
2023,It has been working perfectly till the recent update. Can't even access it anymore,1
2023,Pissed off that I cannot give a negative rating. Get an Android developer to work on your app and fix your sign in process on web cause none works.,1
2023,App crashes when i try to login. Don't know if it's my phone or the app tho.,2
2023,Alat wema telling me that my account isn't active each time I want to withdraw money from my account. I have done all necessary requirements up to 100 percent.,1
2023,Good,5
2023,I have an account on it before and I stop using it for a very long time and now I want to login back and I can't remember my password and try the forgot password option when I put my mail there is say Request not authorized,1
2023,It keeps crashing whenever i want to update my details on my POCO M4 PRO 4G,5
2023,"This Alat by wema is a great one and is one of the fast bank even in transfering money, the app is fast and great If u have not yet use it please be fast and use it Thanks.",1
2023,"Since i did this upgrade to the current version, the application has refused to come up. The notification i get is, cannot connect to server.",1
2023,Wonderful app I recommend it to All,5
2023,Av been trying to log in since on 16th but up till now I couldn't get it Nd I av little money inside d account Plz kindly help me wat to do🙏🙏🙏,1
2023,"Perfectly I enjoy it,it's fast and reliable.",5
2023,Alat is a nice bank,5
2023,Its good app,3
2023,Why won't it open on a new phone saying app has been decripated,1
2023,Just downloaded this app but I am unable to login into it. It says app version has been deprecated,2
2023,Can't login using the app anytime i get an otp it says invalid otp,5
2023,"I've been unable to log on into my app for hours now. I downloaded it on my new app and it's telling me it's outdated, meanwhile I just downloaded the app now",1
2023,Fair no loan,1
2023,The application keeps crashing anytime i log into it. Very frustrating,1
2023,"Anytime I transfer money to someone, it is never instant. I would have to wait for minutes or hours for the client to receive the funds.",2
2023,The app is nice but the message sent to my Gmail account is too much if I logged in to the app next thing u people will send message to my Gmail account that I log in what type of useless thing is that I just opened this account yesterday but all the message u people are sending have pass 40 messages,2
2023,What's going on with alat now??? I couldn't use my biometric for months now. And now they have deactivated my account despite using the right password that's been working all this while. I hate this!!!,2
2023,Excellent,5
2023,"I'm having issues logging in to the account that was opened. After inputting the info sent to me via text, the app has repeatedly stopped me from logging in",1
2023,Very annoying I have been unable to log in can't even recover my password,1
2023,Excellent,5
2023,Cool,5
2023,I love this bank app fastest transactions just be patient if you 're opening newly and fill in your information correctly believe me you will testify,5
2023,"The only reason I wouldn't give this app 5star is the daily problem of getting OTP whenever u change your phone, especially to abroad number isn't it advisable Tobe using email to get otp so ur app wouldn't be having challenges whenever people change phone or number",2
2023,"This is a very poorly developed app. I can't withdraw my own money,I can't even upload a picture in other to change my pin...very bad.",1
2023,"I can't open my app, everytime it keep showing Alat has stopped",1
2023,Exceptional,5
2023,So far so good The isn't bad,3
2023,For some reason they keep rejecting my international passport to reactivate my account. This is a passport data page that has never been rejected online for any platform.,1
2023,The app is working really fine but sometimes it takes too long to come up and quite frustrating but just sometimes not often...so it's ok,1
2023,Unable to download,1
2023,Good app,5
2023,Just too good,4
2023,"This app does not have card control section, I have not been able to withdraw with my ATM. This app is sicks",1
2023,"The app has been working fine for some time, but all of a sudden my biometric stopped working, and I was unable to update it again.. And whenever I try making transfer, the app keeps crashing, even after updating app.",2
2023,Completely unuseful,1
2023,Worst bank like very stupid bank,1
2023,"Unbearable and disgusting!!! Your money gets deducted without trace from your account constantly. Customer service is a joke. Terrible app, and very poor experience. Don't download",1
2023,"Poor app, criminal services by Wema.",1
2023,Have been using alat since 15 years now and I enjoy it,5
2023,Verifying is messed you.. the app is nt accepting images and docs ... it closes when you upload doc or image..... I know WEMA can do better,1
2023,"Very bad app I have not been able to verify my bvn, And I have some money in there how can I get my money cause am tired",1
2023,This app self just imagine i purchased a virtual card it too up to 5 minutes before i receive it i didn't actually so i decided to try it out and puff the card is gone Just imagine if it was emergency sinero Just know if you are used to day to day banking transaction just don't use this app you will get frustrated,1
2023,I need a master card please how can I apply for it thanks,2
2023,So smooth,5
2023,"Since I started using this app, it has been useless, they have never given me bonus before but instead they take from me.",1
2023,"My experience isn't what my people told me about alat. 🤦 1- the app doesn't accept your request of a virtual card in the app despite having enough balance 2- all customer services are poor either Twitter or call or Instagram. They don't respond, they respond only when you tag them under a public post so to save their public reputation. 3- you will never receive alert and credit to your app early even when I myself is the one transferring from my palmpay to the app account🤦😭. New app upgrade🙏",1
2023,Worst app to ever use in uploading a document for verification.,1
2023,Seamless Transactions with no time wasting.,5
2023,Best bank do far easy to use,5
2023,Lovely,5
2023,The only issue I have with this services is money transfer notification which is NOT in accordance!,1
2023,Very useless app,1
2023,App crashes randomly.,1
2023,It nice,5
2023,I love it,4
2023,"I have been trying to access the card control but I can't, please when it has been sorted out I would rate 5 star",1
2023,The app has refused to open since Friday morning. Something should be done please. Thank you,1
2023,"I can't open a new account with the app, talkless of using it. This has been a recurring issue.",2
2023,No comments,4
2023,Less panic and frindly to used,4
2023,Smooth,5
2023,"I'm not impressed with your ALAT customer service, it was okay at first but since late 2022 👎👎 so bad. My regrets is that i should have open my account at the bank branch instead of online ☹️",2
2023,I love the app it gives room for savings,5
2023,Absolute garbage. Authentication failed when I try to verify my BVN and take a picture. That's as far as I could go. This is unbelievably bad.,1
2023,Very good,5
2023,Alat is a good app,5
2023,Cool,5
2023,So amazing 👏 😍,5
2023,"Whenever I want to transfer ,it keeps telling me your bank not functioning",2
2023,"Did you see that your bank is a useless Bank,no reply for the past 30 minutes, anytime I need money to do important thing you always do rubbish,I regrets of using this bank",1
2023,"Help , i can't liquidate my stashed investment goals.",1
2023,"I have been enjoying this alat app until recently. I order for a debit card with convenience delivery option since on the 4th of July through this app, today is 13th of July and I am yet to get my card. If ordering online doesn't work, you should remove the option and refund my money as well.",1
2023,Best mobile banking app,5
2023,The reason why I stopped using wema and the app is since I open account with them I can't use the app my mail not verified. This is the most useless bank and app I have ever used imagine the just sending mail since 3years ago that my email has just been verified. Their Developer and customer services are zero,1
2023,Great,5
2023,"Worst services ever. 1st; verification of documents took forever and after telling me that my documents are good, I received a mail saying the same documents are not ok again. 2nd; ATM card which u said would be ready in 5 working days is taking forever. I received a mail last week that my ATM card was read only to get to ur branch and was told it's not been sent to d branch. ""Nice"" doing business you guys.",1
2023,Very useless app just got a debit restriction for no reason,1
2023,Too Good,5
2023,"there is a bug not allowing me to access settings. once I go to settings the app closes , really needs an update like today !",3
2023,"What are you people saying? Ah ah this is one of the greatest app I have ever used. I started using this app as far back as 2021 in porthacourt when I was working with Coca-Cola Hellenic bottlin company and up till now as I speak with you I am in Russia, Moscow precisely, and am still using the app, to send money back to Nigeria. Very easy use . fast and accurate. The app is a very Good app.. if you have anything issues... chat them up or go to the nearest branch and get it fixed... cheers ALAT",5
2023,Useless app. Have been trying to use this app for like past 3months now that it didn't work.,1
2023,Reliable,3
2023,its Good,5
2023,I find it so difficult to rate this app 2 stars. This is because I applied for ALAT DEBIT CARD early march this year. I was charged. I tracked the said from the app. I was surprised when the app said delivered. Whereas it's yet to be delivered to till tomorrow. I have complained but to no avail. It's so disappointing. In your next update please insert branches where one can select for easy collection of his / her card. Banks like Access have such. It will be disappointing if you choose to ignore,2
2023,I love the app,5
2023,"I've not been able to register, after clicking the proceed button it opens to the web page then freezes. Now after reading through other people's review with no response from ALAT team am beginning to think I need to thread with caution.",1
2023,Awesome!!!,5
2023,I'm so excited with you,5
2023,"Pls wema Bank, what is happening, I have been sending you people mail but no response. I did transfer 10k to my opay account, I have been debited but the money has not come in my opay account since morning",1
2023,"Ave been try to upload my ID card for 2 months plus now, it's really frustrating ave just been taking pictures like a photographer",3
2023,Cool and great,5
2023,Very good,5
2023,The APP has been exceptional. I have used different bank apps but only few can compete with ALAT.,5
2023,Zero star. Despite all the hype. I was really hoping 😓 I could not go past creation of ALAT PIN.,1
2023,Very bad app. Guys lets continue reporting this app till google removes it,1
2023,Excellent best of all banking app,5
2023,Very good bank App,5
2023,"Honestly God will punish whomever told me about Alat!.. I pity anyone who is committing themselves I to the hand of these incompetent bunch of people who r out to frustrate already frustrated citizens of this country. Alat restricted me access to my account for weeks in d name of address verification!!!. I mean the same address their staff delivered my ATM card to, Alat is telling me they failed to verify my address, after verifying it physically some months back...a guide to hold unto my money",1
2023,I just started using the app and it keeps crashing and logging me out. Please fix,2
2023,The interface is friendly and the design is Unique. Alat Wema still the best.,4
2023,I have only one problem with this bank app the way they used to charge from someone's account is too much,5
2023,Alat is the worse bank ever. They gave me a fraudulent card. They keep deducting 1700 from my account daily till my account was emptied. I message the Customer care they said it's web pay while I have never used my card on any web. Stay away from this. Bank worst ever.,1
2023,"I'm always unable to log in ,I got tired of trying and left it.its always saying incorrect pin even when my pin is correct.",3
2023,Best app so far,5
2023,"This app is highly Disappointed, their network is too corrupt and money always hang anyhow and the customers are so lazy. My advise is to be careful is you want to use this app. Don't deposit plenty money.. hmmm.",1
2023,I did a transfer to my wema acct and I can't see my money inside my acct...Wema bank kindly do something because I needed my money now!!!You will be sending mails up and down Abt your service whereas ur Network server is very very poor.i can't rate you at all ... just send my money back,1
2023,Good,5
2023,This app good. At least it has helped my in so many occasions buh the owner should improve on their customer service to enhance effective and smooth operation.,1
2023,"I can't book flights, I can't do pay some of my internet. This Alat is just worthless without flight bookings.",1
2023,"Worst app ever, How i go send money enter i no fit comot am again, pls i need my money Alat",1
2023,So cool,5
2023,This app is the worse. They keep removing money from my account for no reason. Plus they don't give loan.... Don't trust them,1
2023,Wema bank app is the best,5
2023,Is good,5
2023,I transferred money into my Alat account but can not withdraw or transfer I reaching your customer service but they are of no help at all am really sad,1
2023,Good,5
2023,"The app is not ok honestly. It keeps crashing on my phone and couldn't login. Secondly, one can't upgrade to tier 3 even habing uploaded all the required documents. The deveoleper should work on these bugs and make the app attractive please. I love the app, but I'm disappointed with poor performance of the app.",1
2023,This app is rubbish after receiving my money into the account it was deactivated and i was asked to upgrade the account still the same thing this app is absolute scam eating up peoples money is what they do... Rubbish people.,1
2023,"I've not been able to access the App, anytime I open the App and click on Login it display Close App, App details and Send Feedback. What's wrong",2
2023,Nice goog,5
2023,"I haven't been able to use my alat app, as soon as it opens it crashes and that's how it's been for over 3 days now even after updating.",1
2023,It's makes me broud anywhere,5
2023,My money isn't reflecting on the app,1
2023,I have never regretted banking with wema alat.,5
2023,"Unable to register with my phone, Infinix hot 12 play",1
2023,Its a Good App but the virtual naira Card doesnt work!..i funded it twice nd i cnt use it to purchase anything online..and also no way to transfer my money back into my acct...need a refund!!,1
2023,"The app is great but something the service, respond is slow,please work on it please",5
2023,"Quite frustrating Biometrics have been down for ages. For the last 2 days, each time I try to log in, the app crashes. What if I had an emergency?",1
2023,Very easy to use but I can't open it since yesterday,5
2023,"ALAT by wema bank is very good nd reliable app, their services is awesome",4
2023,"I honestly do not advise any of my friends or neighbor to download this useless app called Alat. They're currently holding my money (1112,000) on the app, I have submitted all the documents they requested for but my account is still on restriction.",1
2023,"Very nice UI/UX, no complaints. My account is always credited and debited on time and I've been using wema for almost 5 years. Very good app",5
2023,I'm having great experience using Alat by Wema,5
2023,Bad Even up till now I still can't sign in why 😡😡,1
2023,Okay,4
2023,You have been a life saver ☺️,4
2023,Since on 6 of June 2023 I send money through alart by wema app and they wrote transaction failed and they deduct my money since on 6 upto now July they don't refund me and have go to like 5 to 7 time they are responce like I don't work to see the money now I know to keep money same way they are using in the olding days is better than bank most especially wema bank,1
2023,Do good,5
2023,"A very useless bank, money has been deducted from my app for months now and i have tried all channels of communication bank, calls, email, twitter yet tgey haven't resolve it. Please don't download the bank is scam.",1
2023,Good,5
2023,Very good App 😊 if no be Wema wetin I gain 🤗 Alart for the people,5
2023,"Very bad I can't use my biometric, and it not working to make transaction,my fingerprint is not working please",1
2023,"The new upgrade is not working fine unfortunately alat has stop , and you guys are add more data to the new upgrade",3
2023,I hate this app. Its literally so frustrating it took me days to log into my account and when i finally did the stupid app just kept on crashing. I even tried to create my pin but it kept telling me the pin is invalid. ok o let me change my pin then ? Nope it just asks dumb security questions like where was the'first city i traveled to not withstanding i answered it and it was telling me the answer was incorrect. Incorrect ? What does that even mean I' the one who knows the first city I visited!,1
2023,Unable to log in through biometric anymore and it's frustrating,1
2023,Excellent,5
2023,Very very good,5
2023,Saved beneficiary never works. It saves the beneficiary but it can't open it when needed..,4
2023,I regret even installing this application in my phone. I hate this app. Alat please do us a favor and take this off the internet. Kuda is way more better than this. I can't even transfer my money out of your account. My details is in. I can't want get hack. I have tried verifying my ID info and everything but I still can't take my money. I'm happy because I wanted to test it. It's not much but I can find whoever opens this bank. I need my money ooooooooooooooo. I nor dey find problems because,2
2023,App keeps crashing,1
2023,"Please don't install this app(×3) They are scammers. I created an account few days ago and I send in some money and it was received, everything seems to be going well until I wanted to make a transfer with the app, they keep on telling me "" your account is not active"" why wasn't it active when I deposited my money on it? Now my money is stuck on the app and the customer care are all useless. It's been almost two weeks now and I haven't been able to make a withdrawal..I have been scamed😭😭",1
2023,Fingerprint authentication is faulty. This upgrade is wacky,1
2023,"Can you please help me rectify why the app is saying your account profile is still on review for the past six months now. And l went to make a complain,all what they are saying is we will do it that it is from the head office Pls. Abeggi",2
2023,I love this app.. it was referred to me and it's awesome,5
2023,I still wonder why the app stops working when ever you wanna carry out some activities on it,5
2023,It make transfer easy I like it,3
2023,"Can't register in Android 12. It keeps saying ""oops! Email mismatch detected"" even when email is correct and matches",1
2023,I regret knowing this bank app. Can't even do transfer or buy airline worst bank ever,1
2023,"My phone got stolen, i called their cuatomer care line, sent mails to blovk all outgoing transaction on my accou t but nothing was done. The account was emptied eventually. Anf they kep sending me the debt but could not reply my mail to block all out going transactions.",1
2023,I love wema,5
2023,Sharpirou,5
2023,Great experièncès,5
2023,Alart by wema is the best were to your banking,5
2023,Nice,5
2023,Just because I forgotten my pin that's why you looked my account 🔓 it,5
2023,A friendliest banking mobile app,2
2023,So nice and easy to use,4
2023,I so much love the app ❤️❤️,5
2023,Why is your Biometric verification not working for login What's happening please fix this,2
2023,Not working,1
2023,Never had any issues!,5
2023,"I'm presently having issues with my App at the moment, tried to log in into the app but it closes all the time. Please fix this issue and I'll come back to rate 5 stars",2
2023,😀😀,5
2023,The app is very nice,5
2023,Really first fully digital bank it customer care respond within 1 touch highly secure thanks to wema,5
2023,"Great app. I love the interface, but It doesn't let me redeem alat points. It says the account number is missing, I don't know what that means",3
2023,Good,5
2023,Please include virtual nin in the required id lists. And also some buttons in-app are not working.,1
2023,This app has not allowed me to login my account 😭😭😭😭,1
2023,App always failing,1
2023,I love this app,5
2023,Great 👍,5
2023,"All efforts to register on Alat failed, they got my phone number wrong.",1
2023,Is so good,5
2023,They are trying,5
2023,A very bad experience. The app keeps stopping. Rubbish!,1
2023,Fair,2
2023,Very good,5
2023,Amazing,5
2023,Hello ALAT please how can i get the ATM and how much,1
2023,"This update is poor , I can't open the app any longer, it keep on down anytime I open it",2
2023,Good,1
2023,Is okay,5
2023,Perfect,5
2023,Good,5
2023,Great,5
2023,ALAT did everything for the best bank i ever use without regret ever transaction work successful without few minutes,5
2023,Superb,5
2023,I can't access my enaira wallet and I have my money there Please fix it,1
2023,"Your app is not verifying my bvn and I have deposited money, why are you guys like this, If its not going to work, why did you allow me to pay in such money",1
2023,The App is the best mobile banking app,5
2023,"The app is user friendly, it's okay but I'm having issues logging in with my biometrics, can you help me fix that?",3
2023,I can't use fingerprint (gives error after authentication successful) and crashes whenever I try to enter settings after login in with password,1
2023,"Out of 100 reviews, 99 said something terrible about your app/services, and yet you can't fix it? Downloading this app was a total waste of data",1
2023,hello good afternoon.. please I have been having bad experience with alert almost a 2-3 month now..I don't know what's really happening..if someone send me money I don't see the money on my dashboard..but if I check my transaction history I will see the money..but I don't have access to the money.. because it's not showing on my dashboard.. please try fix this for me..,1
2023,Just grate,5
2023,My account number,5
2023,Money that they sent for me I didn't see it.,5
2023,"Loan not disburse,I paid up my loan and applied for another one with my mobile app and ut was approved and not disburse sine 6days ago plzz whats going on",1
2023,Number one app,5
2023,Nice one,5
2023,Very good.,4
2023,Good,4
2023,Fast at funding,3
2023,Good,5
2023,This is the worst app ever. I've tried linking my bvn to my account for the past 5 days and it's saying I've exhausted bvn evaluation limit. I mailed them more than thrice and they haven't replied any one. Their customer service are not helping either.,1
2023,Good,5
2023,Good for now,4
2023,Jamesaudu,1
2023,Timely response,5
2023,Keeps stopping,1
2023,Nice and easy to maintain,5
2023,No good rating please. It took me many weeks to set up the app for my current account and later my details on the app changed. My current account number was no more on the app but one new account number is the one on it. I cannot transact with the initial (current) account I downloaded the app for. I lodged a complaint and the reply was that I should go to my bank with an handwritten application that I want to be using the account I purposely downloaded the app for. Imagine that. Useless App.,1
2023,I can't pay my fees using this app,5
2023,Everything is always on point with Alat,5
2023,I'm giving this a one rating because it stopped working on Tecno Camon 17p.,2
2023,Worst digital app have ever seen I couldn't log in again for about 3 weeks ago since last update,1
2023,Great,4
2023,Nice 👍,5
2023,If u get loan this month They won't give you loan next time,1
2023,good,4
2023,I create naira virtual card but it doesnt work i dont know what is the problem,5
2023,"Arguably one of the best financial app, kudos to the developers and I also encourage them to add more features and make the app more friendly.",4
2023,This app is really good It's works perfectly.,5
2023,This app is hard to use,5
2023,"Can't something be done to this your yeye ALAT by Wema application ni, changing my phone has ported me out of this app since December 2022, after doing all that it's required of me to do including visiting a branch, I'm still unable to continue using it, na wa o... when the whole mobile banks who their systems are driven by innovation can practically do all banking activities at home for their customers without getting to any of their offices let alone of their banking halls.",1
2023,Please allow me use this application,5
2023,"I've been trying to create my dollar card, it shows that service is currently under maintenance",1
2023,Ordered for ATM going to a complete year and 2 months now no response. The bank has slow service ND respons,1
2023,Ussd credit and debit alerts take time,3
2023,App keep closing each time i open it to do transaction Pls fix it,1
2023,"It's frustating. I couldn't use my biometric for a long while now, precisely since January and its not rectified",2
2023,"Digital nonsense bank money that was sent to me since may 5th not been credited till now, from their so called customer care they said the money is not in their position while email sent to me from their so called alat said they noticed value transferred to my account has not been credited that the issue has been resolved and they will credit me shortly for how many days now they are yet to do so, ""PLEASE RUN FROM THIS APP"" dont say someone did not tell you, it is scam alart that am giving u.",1
2023,Nice,5
2023,"This app is so disgusting I funded my virtual naira card with #5000 and it doesn't work anywhere including Netflix, amazon, mtcgame and all this platform accept naira but this alat naira virtual card is a totally scam I even want to withdraw from it yesterday but there's no place to withdraw I even try it to topup my palmpay , declined I have contact their customer support there's no response the reason why I am commenting is that I can't even find the virtual naira card again in my account",1
2023,Error messages everytime I try to register...,2
2023,Great,3
2023,I like the wema Alat very reliable,5
2023,Very nice. Kudos but why is my card control not working? It's giving me an error message.,4
2023,Can't login...app continues to crash!!,1
2023,Wema bank is good for me,5
2023,"At first my experience with alat was magnificent but just of recent I was told to update my address and I did as instructed that exact day but even since erh, I never fit make transactions of any kind, and it's going to a month now. If I call them they go tell me to have patience that it'll be sorted in 18 working hours but I keep calling them every day and nothing has been done. The most annoying part is I'm cashless and money is in the account but I can't really make use of it..",1
2023,You guys are becoming annoying like others why?,3
2023,Alat has never disappointed for once,5
2023,"Very very big nonsense, to register nonsense, to verify your identity nonsense, I mean nothing is working in this nonsense app.",1
2023,A very good Bank App.,5
2023,It's a great app.,4
2023,Alat is the best digital app,5
2023,Good,5
2023,"Never fail, always cooperative",4
2023,"Good 👍 in giving personal loan , payday loan, including phones loan etc.",5
2023,Why can't I authorize the app with my fingerprint? Even the settings keep closing off whenever I open it,4
2023,My Money has been on debit Restricted for weeks now and nothing had been done yet. Is this how you run your services this is very bad. I'm totally Disappointed,1
2023,Good,5
2023,Wonderful,5
2023,It was good at first but later the app stopped working I had to delete it for a while,2
2023,Fustrating,1
2023,Nice experience with the app but just that the app would be hanging anytime I want to update my BVN 😴,5
2023,I've been using it for a long time now but all of a sudden the lined my money and uptill now I haven't been able to recover my money I think the have turned alat by wema into a scam zone please friends beware of this...... If it's possible I wouldn't have even rated a single star,1
2023,"I am highly dissatisfied.😒 This is actually very frustrating for a so called digital bank. It's been over 3 weeks and I've not been able to set up my ALAT account, too poor I must say. My account info is not displayed on the app even after weeks of signing up. The number to call on the app is incorrect and the mails go unresponded. There's still a lot to be done with this app. I'll review my rating when I get a better experience.",1
2023,Just downloaded the app and it says virtual dollar card isnt available so discouraging,1
2023,"I tried to log into my account and it keeps telling me ""opps, something went wrong"". This has been going on for days. Please fix up",1
2023,Good,5
2023,"I swear these are scammers, run away from them, they held my money up to now, and nothing has been done. It has been 2 years now, i called more than 20 times, and the airtime i spent on them alone is nearly 4k. I regret working with u and will never forgive you.",1
2023,The app is good 👍,4
2023,Alat app is great,4
2023,"I like that the app is easy and convenient to use,my problem however is that it can be very frustrating sometimes because it is slow.",4
2023,Alat app has made my performing online transactions easy.,5
2023,"This App is great, I really enjoyed the app I am encouraging you to get this App and you will not regret it..",5
2023,This is very interesting I like this app,5
2023,Wow 100%💥,5
2023,Good application,5
2023,Nice app,5
2023,Lovely,5
2023,Nice app,5
2023,"I transfered money from SportyBet and Palmpay to Wema Bank Plc after opening an account on ALAT by Wema,it's so frustrating that I haven't gotten the money from it since then,It shown blank after the money is deposited! So bad! I'm tired!",1
2023,I've been trying for days now to upgrade my account but to no avail because I can't update my social media accounts. There is no provision to save social media accounts after adding 1 then I have to repeat the process over again Hoping for a miracle and I've tried using their webpage still can't update my account. this defeats the whole online bank nitch cause I still have to go to the bank to fix all this you guys should at least read reviews and fix problems as stated And I sent a mail No R,3
2023,I create an account on this Wema alat....and it reach a stage where by I wanted to update it and immediately it was deleted on its own....I was trying to download it back....when ever it reach 99mb in downloading I will be told that I can't download after they chop my data finish what sort of nonsense is that I really don't know what's happening.... And I really needed the app dats why I opened an account there...but they are really so frustrating I wish there is half star I for giv half,1
2023,The best digital bank ever,5
2023,Unless app,1
2023,Unable to access enaira account. Keeps prompting that a technical error had occurred. Please fix to earn more stars 🌟,1
2023,It's very helpful in controlling my account for me and by me,5
2023,"I dont think any1, in this day & age should be loyal 2 stay with, or open an ALAT acct. I opened mine years ago when ALAT was new & different - all digital. But today, ALAT is exactly the same as the incumbents. I moved my money from ALAT to 1 of the new digital banks & I have earned more interest in 3 months than I did with ALAT in 3 years. I also dont incur ANY of the charges that ALAT charges for. U have competition now ALAT. U might want to check them out & match what they r offering.",1
2023,Wonderful,5
2023,"Love the app, it has helped me a lot but the only problem I have with it is that when I want to set my card preferences it keeps telling me Error!!. Is there a solution?",3
2023,So far so good best banking it so easier for me to use very fast in sending once am debited and it doesn't enter recepient account it will refund bank my money without any stress.,5
2023,Please Wema bank kindly refund my unapproved or declined transactions 😞,1
2023,"The app is not working as expected, I usually get notification that there's bug in the app and then crashes.",1
2023,Wonderful.,5
2023,Alat is the best mobile banking App. Its very convenient and seamless.,5
2023,The best digital banking app I have ever seen.you can absolutely do everything by yourself.,5
2023,Great one No problem At all,4
2023,"Worst financial app. Full of error messages. Verification of documents almost impossible. There's literally nothing you can do on the app, whatever you try to to do it'll always pop up with an error message for that action. The app is really useless you can do nothing on this app. Someone recommended it to me, after I downloaded it, I can't do anything with it. I deleted it, installed it again but it seems like ALAT has rubbished the app, they don't have time for it anymore. Waste of data.",1
2023,This is the best mobile banking app i have ever come across 😇,5
2023,Messed up some times but good thou,2
2023,"The worst bank app I have ever seen. Imagine your tansaction limits is 30,000 naira. This app is very useless! Don't download it is a scam!",1
2023,Best banking network,5
2023,Very nice,5
2023,"Its great, no issues at all . Excellent service and this is one of the best banking apps I have come across .",5
2023,So far so good ain't got no isuue 👍,5
2023,"Why does the app no longer recognise my finger print. you people should just sell this amateur bank please. The person that designed this app, needs to be banned from ever designing apps again.",1
2023,Excellent bank app,5
2023,Thank you,5
2023,"It's the worst banking app a human being can ever use it has been saying debit restricted, I can't make transfer or buy airtime with my own money again I wouldn't advice my enemy to use this app ☠️😡😡",1
2023,A great finance trasaction exprience,5
2023,Very bad app,1
2023,Very ok,5
2023,It's a very nice Bank app,5
2023,I cant use my biometric anymore and it opens when it feels like,2
2023,Have been trying to login into my app and it's not opening please kindly help me to do something about it.,2
2023,Excellent,5
2023,The issues are that no customer care and other functions are just there for nothing . I've been finding it difficult to upgrade my account no way .,2
2023,"A smooth experience, no issues so far",5
2023,Life is good with Wema,5
2023,"Immediately after I updated the app keeps crashing and I can't do anything about it, installed on a new device the same problem I was enjoying my account before this update",1
2023,Excellent banking.,5
2023,Has been worthwhile,5
2023,Best banking app ever,5
2023,Good,4
2023,Reactivate my account o. Why is it taking forever to reactivate?. I have provided all the needed docs. Remove my account from domant.,5
2023,"I didn't enjoy this app,cus I can not withdraw my money from My account as at last week",1
2023,Excellent,5
2023,Totally Awesome 👍,5
2023,This app has too much network issues And therefore it is had to login and use,1
2023,Excellent 👌,5
2023,"After 6 years...Best Bank and app ever. You can download the app you won't regret it, provided you follow all instructions!",5
2023,Why is it difficult to get a loan? For months now they keep saying my profile is under review. How long will it take? Their customer service is wack! Too bad! Fraustrating If you dont give loan remove it from the app.,1
2023,The featured are not accessible... very bad app needs a lot of maintenance.,1
2023,"Still don't know how my profile suddenly became inactive, I've been running this app for years! Please help!!!",1
2023,Nice app,5
2023,Great,5
2023,"I'm not happy with this, wema I submitted my verification since last month even now",1
2023,Finger print doesn't log in,1
2023,Good performance,4
2023,The finger print option that was included to login is not working. It will say authorization failed please try again. And please add the feature whereby time of transfer will also be included in the transaction receipt so that when I show the receipt to people they can know the time the money was sent and be convinced,3
2023,"The app. Is good but my problem with it is the upgrading of the tiers, I've not been able to upgrade the tier 2 to tier3 using my phone, why is that pls?",3
2023,My best Bank 🏧🏦 and it releives my stress of going to bank or pos to check my account balance,5
2023,I can't stop loving your bank,5
2023,Transaction at it's best. I love it,5
2023,Great app,5
2023,The dollar virtual card not working...,3
2023,An interesting and most fast-able app.,5
2023,"Very poor services. You guys lie alot ,u promised New customers free debit cards but will end up charging 2k plus delivery for the card.",1
2023,"You need to update this app to meet up with the latest android 13 version. To register was difficult because my phone runs on android 13, I had to register on someone else's phone before I could open an account.",4
2023,Am very much happy being a member of this Bank,5
2023,Good app,1
2023,Good,4
2023,No need for description Just change the app its no good I'd give 0 stars but I can't Website doesn't function too,3
2023,✅KK O KKO KK KKKK LOL KKL KK KEEP KICKING KKL KK KKLKKKKKKKKKKKKKklkl lol llllkll I'm kk kk lol like okk mom knows kk kk ok 😃 kk 😸 KKKK lyyyyyyyyyyy pls I yay yay yyyy I don't av club I don't av club I don't av cable to u no wahala tnx gud day I de Los 10 times and we are waiting to get them done,3
2023,Incredible experience with savings. Alat loan interest is killing whereas their interest on savings doesn't in anyway compare to what they call when you are to borrow. Good for saving only.,4
2023,"The app is great overall for me, my only issue is after many upgrade still, the error on biometric sign up hasn't been fixed",5
2023,Great app. Opened an account and a free ATM card delivered to me. I can practically do everything I want on this app without visiting a bank. The best mobile banking app,5
2023,Why is it that when ever I make a transfer you will remove chargers but is an bank app now Why must you remove bank chargers,2
2023,"WEMA BANK is the best bank I have ever seen in my entire life. Alat is so easy to operate. WEMA Bank, you be baba!",5
2023,Okay,1
2023,Would be nice if you guys can create a feature were we can lock our account balance with password or finger print.,3
2023,Perfect.,5
2023,E clear,5
2023,Its fast and easy to access,5
2023,Fantastic,5
2023,This app use to be great until I changed my device and since it has been self quiting whenever I want to signin. This is frustrating and disappointing. I don't have access to the app any longer on my device. Is a trash and doesn't deserve a single star.,1
2023,It keeps stopping Everytime 😪,1
2023,"I love the transaction flexibility, the device loan feature and other cool features that stands this app ahead of others",5
2023,This app is quite frustrating please I need to talk to customer care service please,1
2023,"I wont even give a star because a friend mine Use another name for the app but all his details where in the app. Instead of rectifying with him they with hold his 90,000 for the reason that his account has a different name Am already uninstalling it... This bank are full of criminals I won't advise banking with them",1
2023,You guys should help me fix my issue I have been contacting customer service since,3
2023,"Nice app, been using for years",4
2023,Since I updated the app am unable to login I don't know why.. the app have been good the update i don't know what you have done.,3
2023,All of a sudden it stop working,3
2023,"Very stupid app and banking, poor networking I hate this bank seriously 😒",1
2023,Negative. Finger print a login not feasible. Having change login password many times.,2
2023,It is a very good bank with fast transfer,5
2023,The worst banking experience. They put a debit restrictions on my account. When I need my money the most.,2
2023,I cant access my account from it,1
2023,Too bad,1
2023,Enable dollar card.,3
2023,I'll give you guys 5 stars when you allow me to have a pin. Is there an account without a pin for it? I created an account but a pin to make it secure I cannot. What nonsense is that?? I couldnt buy airtime nor do transfer because I'm restricted from creating a pin. What's the meaning of could not retrieve validated image???? Why let me create the account if you won't let me have a pin? How can I make transactions?? It's quite annoying,1
2023,Good 😊 and reliable 👈 app for transportation,5
2023,Fast and reliable,4
2023,This app is beautifull even lovell,3
2023,Great,5
2023,I can't login after telling me to very my device and the otp sending to me if i click on activate it won't login it will just stand still,1
2023,"Rubbish😡😡😡 app,",1
2023,Love the app,5
2023,Great app I love it,5
2023,Pretty simple App. Easy to navigate. Well-done guys.,4
2023,Good,5
2023,"Hello sinces all this day i cant send money, is telling me that beomentry fail. What is the meaning of this , i will not be using the app again, bexause i cant send money in the account, only ATM i cant used to willdrawer this on fair. You people try to do something in the Alat account.",1
2023,I love the app,4
2023,It's a great,5
2023,nice app in time of transaction very fast,5
2023,🥰🥰🥰,5
2023,"I went to reactive my alat account status and enquire about the virtual dollar card today. And I'm sincerely impressed by the customer care service I received at one of the Wema Branches. If all customer service agents in banks were to attend to their customers this way, I think the world would be a better place. Like all of them there were attending to the customers so well. Down to the teller. Everyone one working.",5
2023,"Its fine but the app keep popping up each time i unlock my phone screen. Its annoyung. Ive uninstall and instakked anorger one, still the same",3
2023,"The most useless app I have ever seen... It will keep on telling you ""Alat keeps on stopping"" everytime you try to open the app",1
2023,Great,5
2023,Excellent,5
2023,"The app is nice and easy to use,i love the graphics and banking experience but you people must not send me a mail Everytime I log in",4
2023,It has been a great app so far,4
2023,Poor,1
2023,Let's give it a trial,1
2023,"I can't download the app, and I need to use it urgently",1
2023,Gooooooood,3
2023,For new Gen.,5
2023,Very good,5
2023,Biometric doesn't work a bit even though I have changed phone.,3
2023,Scammers over two now registered the alat wallet account and I credited some money and immediately the account status began to display debit restricted I thought maybe it was some kind of security checks it's been 2 weeks now I just decided to check today if it has change but finding out that the full money has been deducted and still displaying debit restricted guys please run from this app they are scammers,1
2023,If no that there's no way I want to do I should have not given you any star because I ask for an ATM and you said its just one day I send you money you even remove more that you ask but till I didn't see any ATM I'm disappointed on this app ohh I called your customer care number not reachable till now is going like 3weejs now you've deducted the ATM money but never see anything,1
2023,"The app is quite alright but the only problem they have to stop is the issue of every transaction to they will deduct money and it is not good,normal bank they do deduct once a month highest 50n so I don't knw why u should me deduct always",4
2023,I can't do my transfer from this app it gives problem every time 😒😒,2
2023,Alat is a well developed app with all-in-one great features. I hope the CBN policies on dollar be reviewed soon so that dollar trasactions on the app will be functional again. I recommend the app to all looking for a good app with seamless transaction.,5
2023,"Please help!.I have been trying to create an alat pin on the app since I downloaded the app but it has been telling me,""Unable to retrieve wema alat validated image"",the app kept on stopping itself,can make any transfer..And I've sent messages to both wema WhatsApp line and their Gmail. Please see to this, it's chasing away potential customers.",1
2023,My over 20 years baking with wema has been wonderful and ALAT app is the best to me for now,5
2023,To fast,5
2023,Great,5
2023,Venus way Sharp oh,5
2023,My 87 thousand is the account I can't withdraw or transfer and I have provid all the details but still not working,1
2023,I opened ALAT since March 11 and till now the account has not been activated and also can't use my ATM card. So far I think wema is the most annoying bank,1
2023,"Good for a while,bad for a while",2
2023,"Very useless app... Installed, they collected lots of personal & financial data, yet the account is not usable.",1
2023,The best app forever,5
2023,Call app,5
2023,Great,5
2023,Good app Try to achieve something else for your future and to your family,2
2023,Assuming ¹²s are@it'sWas,2
2023,Good,4
2023,Very useless app can't even transfer money to other bank they will say my account is not active please you people should delete this useless app,1
2023,Thank you wema for Alat,5
2023,This app is crazy they are asking me for stupid things like the state my mother was born in and for them to review takes two working days I advise everyone never too use this app,1
2023,Bad,5
2023,This is the most useless application ever I can't not pass security settings,1
2023,Goid,2
2023,I really love this app,5
2023,The transfer fee is very high,1
2023,"The app malfunctions I hate frustration . Currently I can't lunch it for a transaction, gush!",1
2023,"Best app. Since few days ago, my app usually displays app has stopped. I thought i need to update the app. But i found out that the new update is not yet ready. Pls, correct this issue on time before it bring frustration. I rely on wema alat. I am enjoying it all the time and every where i go. Thanks.",5
2023,Very fantastic,5
2023,This is not just another bank app! It's a lifestyle app✌🏽✌🏽✌🏽,5
2023,Please I don't know wat wrong with ur app... tried opening it.its not opening... right now I need cash where I'm can't get it cus of ur app that's malfunction... please rectify this asap.,1
2023,The only use of alat to me is to see my balance other thing are not working and i have been complaining to them no help,3
2023,This is better,1
2023,I love this app,4
2023,Good,1
2023,Cool App,5
2023,It always works perfectly,5
2023,Nice,5
2023,"It has been stressful for me to create my pin, all it keeps on telling me is an error.",5
2023,"the app is good but the problem is that i can't be able to add my bvn when i upload my signature the app may just hang up, i think you may work on it for better experience.",3
2023,"Why can't I access my own Money that I deposited..why this is So so frustrating if you guys know that you can't satisfy your customers right never thought of this kind of platform, technology is to make life easier not cumbersome,why is it restricted to be debited?..why for trust sake haba, you're saying I should send a WhatsApp message..how many times not even a reply why all this,you guys should not be use to make life bitter for others you guys better remove that restrictions",1
2023,Great app,4
2023,"Had a great time using alat, simple and comprehensive",4
2023,Is great,2
2023,"Worst app ever, I have been calling this people for a week now just to change email and it been one story or the other... if you guys can't resolve issues of digital banking while have one",1
2023,Best Banking app ever. Enjoyed a seamless onboarding an transfers and airtime recharge is super fast. I'm so much in love with this app,5
2023,"I don't know what's going on with this app since on Tuesday ,it has been crashing what's going on pls",3
2023,"In over a year of trying to activate my ALAT by Wema App in different branches in Lagos(left each branch with bad customer service experience), Chinagorom and Jumoke of Ogba branch Lagos were the most helpful and successfully activated the App. Please I request that both staff be rewarded for excellent service provided. They won me over to continue banking with Wema. Thank you so much Chinagorom and Jumoke 👍👍👍👍",5
2023,Lovely,5
2023,This is a very useless and frustrating bank app that takes time to verifying details and restricts one's money. For over three weeks they've been frustrating me and deprived me of my school exam because I couldn't withdraw my money to pay my fees. Even till now they're yet to verify my address and remove the restrictions so that I can withdraw from my account. THIS IS FOR OVER THREE WEEKS. WEMA BANK IS A DISGRACE,1
2023,Good,5
2023,"Wahala pro max Just download if you want wahala My first experience with this yeye app no b here, first 3 transaction na rubbish and yet they debited and did not make any transactions, customer service sef is nothing to write home about",1
2023,Just perfect,4
2023,I can't seem to be able to add my social media links there's no button to complete the process.,1
2023,Very useless app since morning I have been trying to get to the customer service no reply after some many mails and messages I dropped on there WhatsApp .I have not been able to do any transactions throughout today,1
2023,Very Reliable Thank you Alats by wema,5
2023,Opening,5
2023,I haven't had a good time ever since I started using it's app. It's so frustrating anything I want to login to my account it automatically go blind.,1
2023,I have open account since two weeks ago they have not verify my account that is why I'm giving you two star,2
2023,The app is really amazing 😍 no stress ❤️❤️ 👏👏keep it up ALAT,4
2023,Rubbish app I cant even set it up once i press log in or sign up alat has stopped,1
2023,"Terrible app, keeps closing by itself. And the otp doesn't come on time, very annoying",1
2023,Exvellent,5
2023,What will you do to your biometrics??,3
2023,Good,5
2023,"i haven't been able to even log in, trying to change password is even more impossible atm.",1
2023,Please I can't access my account,1
2023,I've been unable to have access to this app and it's very frustrating because I've tried calling the customer service and they are not answering also I've been visiting the nearest office but they've been asking me to come and I've been going there for over 2 month now 😭,1
2023,It good ok,3
2023,transfer,2
2023,World excellent,5
2023,How can I delete my transaction on my wema bank app,1
2023,Best app ever. Thank you for saving my family during cashless policy. Best of the best. Alat na Baba. Idan bank wey no dey disappoint.,5
2023,Very poor,5
2023,"I love this app, fast and easy to onboard, great Wema!",5
2023,This application is the best,5
2023,"Good evening, please I need help concerning my alat app,my alat app pin has been blocked, please I need it to be open so I can have access to the alat app",1
2023,Why is registration almost impossible? App crashes every now and then,1
2023,I want to know is this wema bank app,1
2023,"Since last week, i have not been able to login to the app. It kept on stopping",1
2023,"This app is frustrating me.My alat account was inactive and I made some payment to activate it. And up till this minute,the app keeps saying no inactive account seen but I am 80% done in reactivaying my account. It refused to let me move forward and I keep receiving mails that I should just upload my 🆔 and utility bill. Yet it refused to let me do so. For over 2 months . And I have no wema bank close by.",1
2023,Can I borrow loan without bvn,5
2023,Good bank,5
2023,"Dear Alat, I have been unable access my account for a while... Kindly help me resolve this ASAP. Thank you",2
2023,You better find something to do with this your App. Failing on BVN And my wema bank account verification and also Force close itself if i try to verify the new wallet that i created with BVN. Already try it in 2diffent phone but the app keep failing,1
2023,I'm still new though hoping to experience the apps good services,5
2023,Good,4
2023,Best life honoured,5
2023,Nice one no any complain,5
2023,"The app has been amazing for me being able to receive and transfer money, although they charge alot, the main problem is, I requested for a master card for over a month ago which I was told will be delivered under 7 days, but still not gotten till today, I even tracked the card process and confirmed it's not even processed, isn't that deception?",3
2023,"I don't understand I've been trying to Register for along time now but on the last stage of the registration which is to create a security question, a message pop's up saying ""invalid name"". This is so so so annoying",1
2023,I love AlatApp.. Banking life made with easy .. Cheap transfer no hidden charges. Lightening speed when sending.. which other offer is better than this........☑️ ALATtotheWorld...,5
2023,"The app is so frustrating, I opened an account through the app and I funded the account but I cannot access my fund due to the fact that my account was debit restricted even after submitting all the required docs. Called they call center for over a week now they are yet to resolve my issue.",1
2023,"It takes time to finish setting up your account, I opened an account with them and for over 5 hours, they still haven't finished setting up the account",2
2023,Your biometric login hasn't been working for more than 4 months. You're yet to fix it. Another downside of this app is the user experience when sending money to a saved beneficiary account. Please make improvements.,2
2023,"It has been amazing,my love for the App is so overwhelming",5
2023,To login to the application is a problem please you need to do something on it please,1
2023,Wema is the best. I love ALAT ❤️🫂,5
2023,TO DESIDES IS A ONE GOING OF HOLDING PICTURE. SO TELL THE STREET AM STILL NOT SICK. BUT SICKING SO MUCH TO GET DOWN. FOR SOME NAMES. AT THE BEGIN CHAPTER.,5
2023,"Very poor user interface. I have been trying to create a domiciliary account since morning, but it's not working. After been asked to upload a photo of my means of identification, I keep getting error messages... Ahhggg😬😬",1
2023,Very very bad. I don't know why I will wait for almost 1 hour or more than 1 hour to receive alert on my phone. What the hell is going on. Wema bank should better fix this urgent situation fast or I will proceed to another bank with fast alert,2
2023,"Am not receiving alert on time,please work on this,i love your app",4
2023,My wema and i...100%,5
2023,"I don't know why I haven't been able to open the app for a week, it keeps saying app has stopped",1
2023,Best mobile banking app I have used 🥳 They also have the best customer care response time,5
2023,Good,4
2023,Truly the first digital Nigerian bank,4
2023,Please fix bug,1
2023,I tried to create an account with them everything goes smooth but when I it reaches time for security question❓ I will set it then for me to click continue they will say invalid name,3
2023,Why does the app keep closing when I try to open it... It keeps closing and I want to transfer money🤦‍♂️,1
2023,"Hello, your app recently crashes when I try paying my electricity bill. I have tried several times lately, same issue. Please look into it. Thanks.",3
2023,Excellent,5
2023,Amazing,5
2023,I love this app,5
2023,I can't install the app I don't know why,1
2023,"You guys are Thief, please don't use this bank😡😡. Criminal 😭😭",1
2023,Super,5
2023,"The app needs some work. For one the user should be able to set their own security question instead of picking from the ones provided, it's actually a first for me seeing this type of situation ca use the point of the security question is to make you remember the answer.",1
2023,Excellent and smooth transaction I can say is the best so far,5
2023,"Money sent to me have not been received to my account but the money have left the senders account, what kind of bank app is this I don't know why it is behaving like this i made a complain and got a reply that it has been settlet but I have received the money",1
2023,Na because of davido i dey use am,4
2023,"Don't bother, it is not a full digital banking app as described, it is being months since I can't access my fund. Debit restricted on account and the app won't allow me update address and upload ID. Worst customer service team ever!",1
2023,Phenomenal experience with Alat. Keep the good work up,5
2023,I really love their customers care very fast in attending to issues,5
2023,"Opening an account with wema is the worst thing I've ever done in life, Just to authenticate bvn for the past four weeks became an obstacle.",1
2023,Please I can not pass the stage of enter your security name it has been showing enter a valid name please what do I do I really need to open the bank app,2
2023,"I'm trying to set up app and for some reason, i keep receiving an error message after I take a photo. Why though?",3
2023,Satisfied,4
2023,Alat is a great app I will want you to try,5
2023,I can not take a loan. For over a year now.. This is my salary account. It keeps writing credit rating low.,1
2023,How many days will my acc be active It always says my acc is not active if I want to send money..pls why does it say this,1
2023,"The app keeps crashing even on my IOS devices. I thought it was my IOS devices, had to switch to Android same thing 💔. if there's zero ⭐ i would have chosen that.",1
2023,I cant pay with the dollar account credit card. Verification code will not be sent to either the email or phone number. Very fustrating.,2
2023,KEEP IT UP,3
2023,Very nice banking app they are really awesome,4
2023,This is frustrating my biometric is not working and can't even Transfer money,1
2023,This is good for you guys,5
2023,Good,4
2023,After creating an account and depositing a Hugh sum I'm being told that I'm restricted from debiting from the account not even to the virtual Naira card I created from them. Please I need my money back.,1
2023,"I downloaded the app today and couldn't set a new transaction pin. Each time I tried, I get this message - (You have exceeded the security question trial limit. Reset your security questions to proceed.) I called the customer care but the call ended and I have been unable to reach back.",1
2023,THIS IS FAKE APP.IF NOT BECAUSE I can't write without adding 1 star i won't have given them anything ❎❎❎❎❎,1
2023,Great,5
2023,Love banking with you ❤,5
2023,Stop working,1
2023,Good,5
2023,"Can't log in at all. Have try so many way to log in , no way.",2
2023,"This app, atleast this version is not usable. For over two weeks now I've been trying to register on the app but I keep getting error messages and the app crashes sometimes. I contacted support via WhatsApp, to be honest they didn't seem to know their left from their right and eventually stopped responding to me.",1
2023,Wow this App is very good Thanks the admins of this application,5
2023,"I really don't know what's going on, but the app keeps crashing anytime I'm trying to log in. I've updated it already and it still keeps crashing.",1
2023,Please upgrade your ID scanner . It is very poor. I have been battling with scanning my passport .The technology u are using is so outdated,1
2023,I can't register an account because it crashes when it tries to authenticate my face,1
2023,Can't even get passed the setup process.. keeps say E-mail mismatch whilst my email is correct.,1
2023,I can't sign in. It's telling me email mismatch,1
2023,👍👍👊👊,5
2023,Its fraustrating and the app keep stopping on its own,1
2023,So good,5
2023,This is getting worst...I can't open my app anymore cause of the update I did pls fix this issue,1
2023,Excellent! Reliable,5
2023,Good,5
2023,"Wema bank has been awesome especially during the cash crunch. It never failed me even for once. He only issue i have is hat i can't use biometrics to open the app, and the fact that it sometimes crashes on its own while it is being used.",5
2023,Very good,1
2023,The app is so annoying and delayance in transactions always credit and debit alert always comes,1
2023,Unable to use biometric login,1
2023,Nice one,5
2023,Nice and able genuinely,5
2023,Good,1
2023,It's ok,5
2023,Very good application but will require improvement in the area of quality service. The bank should also include other account like the USD account could be carried out on line in other to ease banking experience with WEMA. Wema bank nice 👍 up. From Chike Charles Ijeh.,5
2023,Hey there I need my account number to be funded now,5
2023,The app doesn't even let you log in and it gets annoying i can't access my bank app how i want honestly its just sad,1
2023,The app is good and working for me transfer is good even in the time of no cash that all the banks are crashing this app works fine that I even recommend it to my friends for me wema alat is the best But updating the app every month might crash it,4
2023,Nice app,4
2023,Perfect,5
2023,The new updated app keeps stopping . I regretted giving in to the update. I can't do any transaction on the new ALAT app and it is so worrisome,1
2023,"Opened account with the app and the account hasn't been verified for months ,my ATM card too hasn't been made till date",2
2023,"It's been over a week since I logged an error for a failed transaction via email and I still haven't gotten a reply acknowledging the issue, neither has it been rectified. The worst banking customer service ever. Would totally not recommend. Edit; I'd just like to point out that's it's been 2 months and it's still not been resolved.",1
2023,"This app is very useless, it always ask for update every single week, can't you make a last longing decision?",1
2023,It fantastic!,5
2023,You gave me account number and still account has not been verified what documents do you want again,2
2023,"Awesome App, it's easy to use and Saves the stress of Visiting bank.",5
2023,Fingerprints authentification is zero,1
2023,"Nice bank. But work on your debit cards. Most transactions decline and one still get debit alerts. Improve on your reversal feature, within 24hrs for failed transaction.",3
2023,Good,5
2023,Good experience,5
2023,The app works perfectly fine. Except for when the bank has general network lag,4
2023,Virtual dollar card not available. Overall its a very buggy app,3
2023,The experience is wonderful.,4
2023,Finger print not working and app keeps breaking,2
2023,I'm rating you one star because your new update is very terrible I don't have access to the app for the past 24hrs now What's going on exactly,1
2023,"The App has been doing well until recently, I tried to update it, yet I am still unable to use the App, I don't know why it keeps stopping while trying to open, and wema bank is really far to where I stay, Devs should please do something about it",2
2023,Good,5
2023,Must your loan be for salary earners only? We that uses your bank and patronie you deserve nothing. Seriously if it's a month loan or like Gtbank that anyone could take their loan it would be better .,2
2023,Those giving low ratings have problem 🙄 It's the best ❤️‍🔥 Just that the app crashes sometimes,5
2023,Very good,5
2023,Great 👍,5
2023,Cannot instal,1
2023,Just amazing,5
2023,👍,5
2023,I love this app,5
2023,Good banking app,5
2023,"The app is nonsense 😭 how will network take my money and tell me after 15 working days before I will receive it back yet if I did not go back to the bank again I won't get the information about the money, all bank do refund immediately but ALAT, you will travel to has far where the breach is yet they will give you long time like your money is nothing to them, nonsense bank I regret banking with you",1
2023,"It seems Wema bank has attached more important to those that open an account on alat than those that open in their branch, I see no reason why I will not be able to request for debit card since 2021 while alat accounts are able to do so. Have burn thousands on calling since then but yet the app keeps telling me that have gotten a card.",1
2023,Best online bank I've ever seen,5
2023,Best banking network so far,5
2023,Alat has been faithful and loyal.,2
2023,Its unfortunate that since five days ago i have been complaining of how i opened a wema alat online for a relative but there is a mistake in the email used and up to this moment no good response from the app owner. There must be a solution even on the app.,1
2023,I have always loved this App. It's flexibility is second to none. Though this periodic upgrading is an issue.,5
2023,Fast to receive alat,4
2023,"Good banking system, but high rate charges",4
2023,"It's one of the best mobile app av ever used, everything is perfect",5
2023,Lately I could not use my finger print. Why?,3
2023,The app exceeded my expectations. It very okay.,5
2023,It is a good application that is not give me stressing at all I really appreciate wema bank for introducing the application thank you for your help.,5
2023,I downloaded rhe app successfully but I couldn't use it. Every time I tried to sign in the app crashes at the bvn/ picture stage.,1
2023,Salisu oseni,5
2023,Very useless app. It's a microfinance bank yet it charges as much as a regular bank and is more stressful to use than a regular bank app,2
2023,"I love banking with Wema so far,i never encountered fail transfer and it's reliable snd you can also creat a domiciliary account make it wonderful also received money from outside country",5
2023,Why dont u let me upload my picture on d app,1
2023,I tried to transfer money from alat to my opay account but it keeps on saying transaction failed. Really bad for a bank app,1
2023,Good,5
2023,"Can't complete my registration, state Local government options are not working. Over a year now I can't access certain features. There should also be point on deposit not only transfers. Thanks",2
2023,I'm unable to create pin,1
2023,One of the best,5
2023,I believe this bank was found in the form of fraud because how you will complain your help to customers services and be saying rubbish. Am your agent and I was withdrawn money from someone and I was not credited to my wallet since 7/5/2023 and I don't have any another alternative for making money,1
2023,Goof,5
2023,The app is good Especially the Updated one♥️ Keep it up,5
2023,I love it,5
2023,I reported and issue to the customer care about the money being held in my account I can't withdraw it or send and it's been there for the past 6 months now and I haven't heard any response,1
2023,How long does it take to process a dollar virtual card,2
2023,Exquisite,5
2023,"Before this app is good but now there 100%poor in terms of network Apart the frustrating the wema bank is frustrated, the wema aler app is very poor and bad now are days",1
2023,"Before, the app do bring every transaction details including charges buh nowadays they'll just deduct someone money nd charges won't reflect in transactions details and is everytime if you bring update I will update Your little way of doing fraud😏 is so annoying........ If we make transactions please, let everything reflect in transaction detail biko🙏🏻🙏🏻",1
2023,👌,5
2023,"Y'all don't respond to mail, to tweets or anything, not even on here. My account is still on tier 1 after providing my BVN, ID, signature and Address. What else do y'all still need to upgrade an account?🤦",1
2023,This app is very good so nice one ALAT,5
2023,Good,5
2023,"Tested and trusted, very reliable",5
2023,"Wema alat are thieves...I've had a terrible experience wit wema alat..I can't transfer my money out to other account, imagine Dem tell me dibit restricted....pls I need money back..after updating my documents I sti I can't withdraw... please I need my money back I don't want to bank again...customer service full of illiterates...chaii",1
2023,Very excellent app,5
2023,i have not been receiving transaction alert for weeks now pls,1
2023,"Am trying this app, but is not giving me any good answers, am trying to upload my picture but is not going.",1
2023,Good,5
2023,Reliable and fast,5
2023,You are doing well. More Power to your Elbows,5
2023,"Wema Bank, please fix your biometrics, the fingerprint fails alot and it results into double transaction. Also, you need to initiate a command that detects duplicate transaction..",1
2023,"ALAT by Wema is actually the best banking app that I can trust and their Network is really okay Even if there is a break down, at least you will be hinted of it forehand",5
2023,Is a great app I love wema,5
2023,"This app is very stupid o, after I have been answering this nonsense security question is still saying error, what a disgusting app, o my God this is very annoying, I wish I could give you guys less than zero stars because the app is the worst. After wasting my time and money. Mtcheewwww",1
2023,"Since I deposited money here my account became restricted for over 4month nothing has been done to rectify the problem is this how you treat your customers, I can't recommend this app anymore, felt ashamed telling my friends who I already brag about the app to",1
2023,"Why is the app always crashing Frustrating........... If I had known there will be need of this process in wallet creating,i won't have deposited money at the first place You guys deserve no 🌟 star",1
2023,Satisfactory,2
2023,The poorest mobile app i have ever seen,1
2023,Perfect,4
2023,Great banking app 🤏,5
2023,"So far I haven't got any reason to complain about something persistently annoying, just general issues",5
2023,"Great experience so far, especially with the savings",5
2023,"Tired of updating this app frequently, I suggest that you guys should minimize that.",1
2023,Im Really Appreciate,1
2023,The best app so far,4
2023,Very good app I enjoyed using it .,5
2023,It has not failed me before,5
2023,App always close by itself i cannot even use my biometric,1
2023,My ATM has not been delivered to my address since August 2020. I think they took it to the wrong address and till now dey were unable to resolve it despite all mails I sent,2
2023,"I tried updating my login number with the link cause I lost access to that line,... But for some reason it wouldn't allow me And it doesn't even make room for me to use my secondary phone number Fix this please",2
2023,I just love it,5
2023,"I have been trying to open account with wema but everytime I try Oops, an error occured while uploading your documents",1
2023,Awesome and amazing,4
2023,This app is one of the best,4
2023,ADVICE: DONT DOWNLOAD THIS APP IF YOU LOVE YOUR MONEY... IT IS ALWAYS BUGGY AND THEIR CUSTOMER SUPPORT IS THE WORST I HAVE EVER ENCOUNTERED. ALL OF THEIR CUSTOMER SUPPORT SEEM LOST AND LACK THE KNOWLEDGE REQUIRED FOR THE JOB.. THRASH APP.,1
2023,Good in fast money payments Best bank ever in nigeria,5
2023,Couldn't get to install on my phone after downloading twice,1
2023,Nice and super app,5
2023,Easy to navigate through,5
2023,Superb application,5
2023,"Great experience, A nice idea to be able to open an account without contact with the branch",5
2023,"Bad experience, my signing up experience was awful 😞 has it took them a month to sign me up, then their bills payment is crazy as I tried subscribing my dstv as it debited me and didn't go thru, then the most annoying part of them all is their team, you'll call them to make a complaint they will give you a date and it will never be resolved, run from this bank, it's been over two months now my debited money is yet to be reversed, run 🏃🏃‍♀️",1
2023,I have a very wonderful experience with wema app alart. Sometimes generally network by carrier may cause some delays but the team of alart app are incredible and very proactive to arrest the downtime property. Keep it up,5
2023,This app doesn't work on my phone.,1
2023,"Love the app, it's been a smooth ride but recently the biometric have been giving a heck of issues, I can no longer use biometric to login",4
2023,"It doesnt come up all the time, today it just said connecting for a very long period and didnt come up. Ok this app has improved a lot.",2
2023,You eat my 1400 and told me it was payed,1
2023,"Didn't reverse a failed transaction, terrible customer service, really regretted using it",1
2023,"My account has been placed on debit restriction for almost one week now, I can't access my money am becoming tired of everything. What do I do?",1
2023,Very enjoyable 😉,5
2023,excellent,5
2023,Very good,5
2023,"A very good app, but my loan Application keeps saying generating loan accounts, what can I do",4
2023,It a good app easy to use and really understand able,4
2023,Excellent banking when it comes to mobile services. Now I knew banking is easy at the tip of your fingers. Some people don't use good mobile phones and some are simply too ignorant. ALAT is the best app you can trust when it comes to mobile banking. Keep it up guys.,5
2023,Worse app ever,1
2023,"Self service per excellence, seamless from sign up to usage. All the social media pages function well too so it's easy to resolve queries in a timely manner.",5
2023,"One of the best finance app so far Plus the new upgrade and features, its really amazing. Alat is just like a supermarket everything you need is in it",4
2023,"I careated account via 945 ussd and funded it but i can't make use of the the money and the app shows ""DEBIT RESTRICTED"" my mail is same here",3
2023,Wonderful Customer Service at the banking hall,5
2023,The application is good,1
2023,Good and better,5
2023,With my little experience. I can give seven stars for their quick response and efficient services,5
2023,"I love everything about Alat. The Best Commercial bank app. Beautiful easy to use interface, well designed. The developer and designers deserves higher pay. This Alat app is only reason I still use wema account.",5
2023,"Awesome, although u refused to give me loan because my salary bank is first bank but u guys are still wonderful.",4
2023,Remaining my account to be upgraded to teir2 or 3 for five star,3
2023,Loan is not Been approved......Only to Salary people..why?,1
2023,Nice app just follow the instructions and you wont have issues,5
2023,The best bank app i ever use,5
2023,Best App so far for me,5
2023,Seamless,5
2023,Really wonderful banking app,5
2023,App is OK now. Updates are really frequent,5
2023,Love the app. Its fast for transaction. I have got no issues with it.,5
2023,Good luck,5
2023,Great app to use,5
2023,Each time I login the app keep telling me to update the when click update I will not see where Google will say update,1
2023,I recommend for all. This app is the best 😀,5
2023,Better,3
2023,I always have transfer issue every week any money Trafford to my account from the other account is always hanging once the time exceeds 7pm....even during emergency..I'm so disappointed,1
2023,Great,5
2023,Great 👍👍,5
2023,Interesting,5
2023,The app has a lot of good features. Response to customer enquiry is also good,4
2023,My money is stuck And whenever I come to the app it keeps say alat has stopped working,1
2023,Good,5
2023,"I regret involving my self in this app, now my money just suck here and they keep saying that my account is not active",1
2023,Could still do with improvements.,3
2023,Thanks you for the application is on for the best account all oline,5
2023,Great!,5
2023,I'm just using this app for the first time I pray it work good on my phone!!,5
2023,You should be activating the account immediately after creating,1
2023,I need the customer care line please...,1
2023,Very good,5
2023,"Satisfied with your services, but it gives me headache when costly mistakes are made like double debit when I actually transfered only once, and commission is also taken for the mistake caused. The amount wrongly debited will be reversed but commission is not. Why? This is cheating on customers.",1
2023,Fantastic app,5
2023,"Horrible and frustrating experience banking with Alat by wema. my money has been stuck with Alat for more than 3 months. Wema bank branch in Benin City and Customer care line is of no help, and my emails are not being responded to. I just want my money back",1
2023,It was working fine before I go do over sabi update I have not been able to login since then . Timeout here and there it so bad 😤 Please can you do.something about it And now my fingerprints doesn't work no more 😔,3
2023,👍,5
2023,Satisfactorily okay,5
2023,You are not responding you are bad response you restricted my debition I wanted to use my money in hospital but I can't withdraw over 50k in my account bad bank you disappoint me several times,1
2023,"It's, very lovely, very fast añd reliable",5
2023,"I sent money with this app on the 15th of March till today bring 04/05/2023, they could not refund the money neither credit the account that the money was sent to. I did another one on the 20th of April same thing happened. Wema bank/Alat is a big scammer. I called their help line and they said the money is through I requested for the date and they said they don't know. The painful part of this is that, the money was sent to Wema Bank account.",1
2023,Very Convenient to use,5
2023,The best banking app ever used,5
2023,Best,5
2023,Too notch service,5
2023,"Arguably the best digital bank in Nigeria. However, there's been issues with the biometric verification for sometime now, and surprisingly this issue has not been resolved in subsequent versions.",3
2023,The Best,5
2023,"You have placed a debit restriction on my account since day one I created my wema alat account and I have funded my account,I cannot withdraw I can't pay for any bills. You guys are not even concerned",1
2023,"Pls can you guys stop what you are doing. I've been trying to do transfer for the past few days now and you are telling me debit restricted.WHY I've updated the account, nothing I've not done but you don't want to release my money to me. Did I do bad banking with you guys. I don't even know why I dashed you guys a star. I can credit into the account but I cannot debit.Even card,I cannot buy.",1
2023,Please how can I recover my email,5
2023,Nice one,5
2023,"Very poor in reviewing loan, and you can get a loan from the app.",5
2023,Nice but time wasting,4
2023,They're evil they stole my hard earn money,1
2023,"This app is not working,I can't complete the registration bcos it is prompting me to update the app that it depreciate, of which the update is not available.",1
2023,"I forgot my alat pin, I keep requesting for a change but to no avail This is a very stupid and most useless banking app I've ever used. A whole load if trash",1
2023,I can't open the app,1
2023,A very great app 🙃🥰🤗,5
2023,The app keeps crashing when I tried uploading or taking a picture of my ID to upgrade my account,1
2023,Good,5
2023,Very interesting app,5
2023,How can I update the app,1
2023,"Said I should upload my signature and photograph since last year May, still hasn't read it till now, and I can't use the app anymore.",1
2023,the app is serving me comfortably,5
2023,"Just installed this app and I haven't gotten the opportunity to try out its features because I'm unable to create account, it kept showing 'kindly update app. Current version is deprecated' buh there's no update anywhere, it's the latest version and I just installed it. Such a waste",1
2023,Why asking for an update,5
2023,Really great features 😊,5
2023,I don't understand this app imagine I wanted to make a transfer it keep saying my account is not active,1
2023,The App is the best app,1
2023,Card control does not work anymore!,1
2023,It's good,5
2023,Is going back.,2
2023,Okay,3
2023,Good app more can be done as regards to bugs and fixes,5
2023,great,5
2023,"Frustrating, can't create an account, stock at the security questions and kept on popping ""Update app, current version is depreciated"", is there anywhere to see newer version than Google play store? So frustrating",1
2023,This bank is pure zero,1
2023,"I truly enjoy working with you guys, but I can't add up my pic and signature...please can someone lead me out of this",2
2023,So great,5
2023,The worst banking experience,1
2023,Whenever I try to transfer I'm not able to.even when I try to buy airtime the app automatically closes on its own,1
2023,"Cant get past verifications,after face capture,app restarts ands this v annoying",1
2023,Wema bank this days I don't understand them someone will deposit money and it will take more than 20 hours to receive deposit money supposed received immediately but they are good but I'm not happy with this that happening now,1
2023,Awesome,5
2023,My dream,5
2023,"The most useless bank app ever. I can't even register and it's been over two years now. I registered for the USSD code in the bank but it's not working, the app itself is just taking space in my phone. So much for the app being ""seamless"". The worst app experience.",1
2023,How to upgrade from tier 1 after uploading my BVN and ID?,1
2023,Great app,5
2023,I have a complaint concerning my Alat app I can't control my card from the app anytime am trying to do that I got a error message and I have a card but the app not showing my card details on the app,2
2023,Since i downloaded the app i haven't set up security question it is showing me message error for so long now so frustrating .,1
2023,"I have been trying to register,but the app keeps saying update this version of app , while l just downloaded it.. not good app.. this is the second day now..",1
2023,PLz drop the customer support unit Whatsapp number..... I need guidance plz,1
2023,Wow,3
2023,Is demanding for upgrade,1
2023,Nice,5
2023,Alat app is so great,5
2023,Absolutely beautiful app with so much amazing functions. I would have rate 10 stars if possible.,5
2023,ALAT IS GIVEN ME SO MUCH STRESS THEY ASK ME TO CREAT A PIN AND I HAVE BEEN TRYING TO DO THAT FOR THE PAST SOME WEEKS THEY WILL TELL ME OTP CORE HAS BEEN SENT TO MY EMAIL BUT WHEN I CHECK MY EMAIL THERE IS NOTHING AND BECAUSE OG THIS I CANT TRANSFER OR MAKE ANY TRANSACTION WITH THIS APPS I JUST HOPE THIS IS NOT A SCAM YOU GUYS SHOULD BETTER RESOLVE THIS OR I WILL START PUBLISHING BAD COMMENT ABOUT YOUR APPS,1
2023,Perfect app and great innovation,5
2023,Best banking app eva,3
2023,In,5
2023,"Time to update this review, no alerts for transactions anymore and i am been charged for them.",3
2023,Nice,5
2023,Keeps stopping,1
2023,My transaction records for 21/04/2023 wasn't reflecting in the app. ALAT wetin happen o,2
2023,At first it was great... But now it sucks because for the past 1 month now have been having difficulty to login to my acct.. I only use the quick link to do transactions which can only be used for the beneficiary that have been saved already. So please do something about it.,1
2023,"Why is it that uploading ID card on the app is proving difficult??? I've been trying to but all the time it's an error ""Opps an error occurred while uploading your document"". It's really annoying , please do something about it. #EmesBabasidi",2
2023,T0tal great,5
2023,Excellent,5
2023,ALAT Never Disappoint 😘 Their customer service is 100% functioning,3
2023,This app is good but the loan platform is frustrating... A 12months repayment was deducted once. Also without no running loan the system is telling me I have a loan they are processing already... Mail has been sent but nothing has been done,1
2023,"You want me to give details,they have log me out, my pin is not working again and I have send messages no reply.if no respond I will forget about the app but before I forget I will report you guys to CBN. you are not up to standard yet",1
2023,Wow,5
2023,"I have ordered for my card over a month now, i have not gotten it",1
2023,Working 💪,1
2023,You're customer service is bad your spend and save doesn't want to givee my money it's not working why did you people add something when you people don't know how to do it nonsense,1
2023,This app is very good and much important to me and every wema bank members ❤️❤️❤️,5
2023,Awesome,5
2023,I have had a good experience with the app since I started using it,1
2023,"The app itself nos pretty great, but it takes so long to receive a credit alert!",2
2023,Why can't I login to my account on this new app and I can't even find the old app again,1
2023,Thanks for the update,5
2023,Very easy to Access but recently I can't log in with my biometric again and have tried to reset but all to no avail.,5
2023,"Pathetic service when there are issues!!!! Customer care agents keep bathing your ego whilst offering next to zero help!!! Once I get my debit restriction lifted, I am OUT!!!!!!",1
2023,"This is one of the best apps I have used for online transactions, it's good.",4
2023,Better,5
2023,Hmmm good 👍,3
2023,Wema alat is a very good bank app I don't even have any problem in operating this app is very reliable to me no network failure or money hanging very good app 👍👍👍,5
2023,"Why is my debit account still restricted? They said 24 hours the restriction will be lifted. But it's been four days now, it has not been lifted.",1
2023,"Well,I will like to appreciate Alat for their service. It's superb, during the naira redesign period,most bank network was so bad, transfer hanging and other issue. But Alat made my transaction great before, during and after that time. I love all the Alat team♥️♥️♥️",5
2023,I love it,4
2023,"This is the best app to pay my bills with. Interestingly, since yesterday evening, the app has been failing and refused to open. Had to login via Web to sort my bills. It will be nice if you can communicate any challenges to your customers. Thanks",1
2023,Very nice app ever,5
2023,Nice bank,5
2023,"I have issues with registration. Today 2 month now I trying to register, in this stage 3 I can't pass there I don't know why. If I choose security questions and If i put my security answer, is showing me error I don't know why !!",1
2023,Great app for running transaction.,5
2023,Very poor service the app is inactive... don't botter to download this app,1
2023,I can't verify my identity via bvn as the camera isn't popping up to capture my face...the app is kinda useless to me now so I'm deleting it once it starts working I will download it again.,2
2023,"I'm still having a very bad experience with WEMA and ALAT, Since my account was created and funded, they have denied me access to my Money, it takes them forever to verify and activate my account despite the fact that I've provided all the documents and information required. I've tried several times to contact them and sent multiple emails but No Response, I've visited their branch, filled forms, submitted ID documents and everything still nothing changed. I'm very very disappointed and Angry😡",1
2023,"I have stayed with WEMA bank for more than 7 years,no cause for regret in all it's ramifications, only this new naira redesign and cashless policies challenges which is ubiquitous. Adeogun Adegboyega",1
2023,Excellent.. Alat is one of the best we have in Nigeria,5
2023,Just okay,4
2023,Best,5
2023,"This bank have wicked me in a very big way I don't know that my own account is only contenting 50,000 and I put more than 50,000 and now my account refuse to do transfer, And I contacted them they tall me that I should upgrade my account and I upgraded it still yet they refuse to open it for me till to day Please and please if you are opening wema bank account make sure that you finish everything or it may desapoint you at any day",1
2023,Awesome,5
2023,Good,5
2023,I have been using for 18years now..i dont have any cause to regret..The app is superb and very efficient.,1
2023,Very bad services,1
2023,I have been trying to set up my alat pin but the security question is saying please wait for the pass few weeks now. I used hours waiting for it to come up but nothing show up .please do something about it. maybe I can rate your app 5stars afterwards .And add opay and palmpay to your transfer (ussd),2
2023,After this app has been achieve but I can't transfer money to anyone bank account,5
2023,Gay Bruce,5
2023,The reason why I will give you 1 star is because you my account is not active and I don't know the reason you ask me to give my bvn number and I gave you and I don't know why you are cheating me by making my account on active,1
2023,Better,5
2023,Great app,5
2023,My account has been under review for the pass 2weeks and am still waiting because my debit is restricted .I cannot withdraw money.pls Alat help fix the problem.,1
2023,So good but I can't withdraw my money,1
2023,I like this app and it is good but i don't need add for now you people need 5 ⭐ if i make the add it will giving up to the apov 7 star ✨✨✨✨✨✨✨,5
2023,Wonderful 👍😊,5
2023,My account has being on restricted for more than a two week now the service is not good at all,1
2023,Good,5
2023,Excellent Simply the best,5
2023,"My first time of using this bank, and for almost a month naw dey have been opening the account no message nothing... I cant bank with these people and the app is just useless to me /, cause I dropped all my details dey are just wasting my time telling me they will get back to me. Since 1 month... Worst🥱🤨",1
2023,Excellent,1
2023,The app stops when I'm taking a picture of myself to signup,1
2023,After updating the app it keeps on stopping,1
2023,Am contacting you regarding some stress am facing with your apps I create an Alarm account for the past some days and I can't be able to use it whenever I wanted to use it it's tells me to create a pin and when I try to creat the pin they will now said an otp code has been sent to my registration email but I will wait for the code to appear on my email still I can't receive it even I check Spam still it's not there please what is going on is your apps gradually turning into a scam apps,1
2023,Can't login to my account ever since I updated the app on my phone. I have updated the app twice and can't still login.,1
2023,"I have been enjoying the app before ,, suddenly it not login again and I don't know the reason I rate this app only one 🌟",1
2023,Very poor,1
2023,"Am at the stage of regretting using wema Slow transactions,I laid a complain about money lost through pos nothing has been done. Very bad experience with wema alart",1
2023,Excellent,5
2023,Can't get to the customer service,2
2023,The app is a good one though I've not really put it into use since it's not a three tier account,3
2023,I really appreciate your effort,3
2023,Good app,4
2023,"The app sucks big time. It took me days to register. The verification is to take 2 days, it has taken 3 weeks now and not completed. Now that I have escalated to the customer care, the app keeps crashing. It's a complete waste of time.",1
2023,"This app is so bad and frustrating compared to any other mobile wallet the transaction is very slow, sometimes it takes a very long period of time to receive your cash, you make a transaction they'll give you an error message and still debit you and that might be the end my 12,000 has been handing for a long time now and there customer service will never respond I give you 0 star if possible the app sucks I'm quite sure the good reviews about them is fake why will my deposit be split into two",1
2023,My name is muhammad mwada Please why are guys doing this to me almost everyday I most called you guys I spent 2000 credit for just called me with money but I can gets it what kinds of Bank is this why are doing this to your customers if dont people stop using your bank please,1
2023,Lovely,5
2023,Wema alat bank 🏦,5
2023,"Iam trying to open wema alart and is telling me that I do not qualify for a wallet account, and I don't know the reason why",1
2023,"Service is very bad, they keep telling me I have a loan processing on my account mean while I am yet to apply for any loan. I contacted customer service and I was told it will be resolved within 72 hours and this is one week gone yet nothing has been done about it They don't even reply my messages or try to resolve my complain Worst bank customer service ever. I will definitely quit using them.",1
2023,"I cannot receive and otp when trying to reset password, because I have forgot My password",1
2023,Nice,5
2023,"As of last year, Alat was good but now, it's frustrating. If I buy Airtime, My account will be debited but I won't receive anything. I sent 30k to someone I was debited but he didn't receive the payment. Their customer care takes years to respond. And when they finally do, they'll tell you that they solved the issue but they didn't nothing. 😭😭😭😭",1
2023,"Not opening on my device again, I don't see to dis unnecessary update that won't make u use Alat app on all devices.",1
2023,Bring back the virtual dollar card,1
2023,Brilliant,5
2023,It's a nice app. But I was told my account will be verified after 24hrs.. It's 24 days now. It still hasn't been verified..,3
2023,The system is becoming horrible lately. Receiving transfer isn't as flexible as then. So it siezes and freezes here and there.,2
2023,Thanks you,5
2023,excellent!,5
2023,Excellent,5
2023,Not working. Couldn't sign up. App keeps shutting down during registration.,1
2023,This upgrade is useless. It's a not sending otp hence can't use the app,1
2023,I love it,5
2023,Very annoying I have open this account since last week I can't transfer on my wallet they keep saying is not active,1
2023,Too slow Request for card for more than 30 days it's still under preparation Apps like opay would have delivered my card 2 days after request,1
2023,"As good as the app is, the requested loan maybe for other banks is never granted. Even when sending statement of account, it will just respond null and the bank will message that the statement has been sent to WEMA bank. While the charges deducted, it never reach anywhere. Please you can improve on that if truly you want other salary earners from other banks benefit from your services",3
2023,So nice👍👏😊,5
2023,Please you guys should put current account on this app it will be better for people who are into business,5
2023,Atleast have use 2 diff bank apps nd it's only this bank app I can guarantee to be the best banking app so far,4
2023,Great one,5
2023,I appreciate the responsiveness. Very fast and simple to use. It's my favorite But since the last update on. I can't use the Biometric again,4
2023,Each time i want to input otp it brings alat as stopped,1
2023,How do i get virtual dollar card please,5
2023,I could not even sign up for an account. It was taking years just to scan my face,1
2023,Always reliable but my ATM is yet to delivered to me since I open the account and have requested for it twice,5
2023,"Worst bank app ever, I fix my money and I should be able to borrow money when needed but when I try to use the app , the app told me I have a loan already ...which I don't ...try to cancel the goal I was unable to do that too, called customer care they too unable to resolve it ...now make it 4weeks ..I can't access my money",1
2023,This app is really not giving me what I want I made a transfer for the past 3days of 90000 my transfer failed and I was also debited I have been calling their emergency line no one picked up,1
2023,It's an amazing app and for those of u having issues with login in just uninstall and reinstall the app then all your issues will be resolved,5
2023,I've many Expensive,5
2023,The app is not working properly and I haven't received any transfers despite confirmation from the senders bank,1
2023,"I took a loan and paid but is still showing that I haven't paid and the interest keeps accumulating,,and no customer service is responding",1
2023,This app doesn't work i downloaded it and o funded it but it won't transfer and now my money is stuck it keeps telling me my account is not active And I've created the account over a month now please i need my money,1
2023,Good job guys wema have given me the right to believe on them you deserve the five star,5
2023,Good,5
2023,It's a great app,5
2023,This app money was sent in up till now I haven't received my money please rectify your problem cause I need my money reflecting on my bank please,1
2023,My bank was blocked and i cant access it,1
2023,Best online banking services,5
2023,"This app has been so useless for like a month now, in which I can't access my account all, whenever I tried to tap on the login button it closes immediately, I contact the support on IG, Twitter and many mails all to no avail because they haven't responded to any, their in-app customer service isn't working, rubbish app.i order for Card and got it delivered but I was unable to use it just for once because I can't activate it in the app.",1
2023,Amazing,5
2023,Good app,5
2023,I created an account since a month ago and it's still restricted even after calling support numerous times,1
2023,Best banking app. What I enjoy most is the personal goal that helps one to save. Keep it up. Easy to use also. Was really helpful during this period of cash scarcity,5
2023,"If it was possible to give this app no star I would gladly not give it a star, I can't transfer money from the app to others like this is stupid I want to use my God Dem money plz let me use it in peace am tired of trying everyday like it's a free offer advertisment, thanks God I only sent a small amount of money but still I want to use my small amount of money plz give it back?",1
2023,I rate 5 star,5
2023,Nice app I'm really enjoying it,5
2023,"If I was opportune to remove the 1star, I would have done that. Worst bank ever, I regret banking with you. Just unblock my account let me move my funds out 😡. App crashing each time.",1
2023,"Good app, but the biometric aspect is issue that need to to be fix.",3
2023,"Anytime I update this app, there's always one issue or the order,I updated it few days back only for me too see that I can't make transfer, saying I can't spend money until my photo has been approved...since when",1
2023,This app is not helpful they took my money without me knowing and when I sent an email they did not reply,1
2023,Best banking app so far. Seamless and most reliable.,5
2023,"Honestly, I get frustrated. I opened an account, then made two or three transactions and discover it was a fine system. Consequently, I increased my wallet without knowing it was a mistake to do so my account has been on restriction since that day. All efforts through customer care, mail and calling was without a positive response. I don't know when my account will be activated. This is frustrating.",2
2023,Excellent app,5
2023,Nice bank,5
2023,"I'm a new Alat user. Everytime i want to complete my KYC with NIMC; i keep getting a ""an error has occured"" message....please fix it, i haven't created a Domiciliary Lite Account because of this problem.",1
2023,"Wonderful app, Wonderful experience, but the fees should be looked into of course, I'm not interested in such high charges",5
2023,Great APP but they need be fast in their reviewing. For the past three weeks now they have been reviewing my status. What a slowish app!!! I will give one star for now,1
2023,"I really don't like this app. I thought wema bank was OK and well to do, but they really disappointed me with how this app was built. The instructions are not clear. Like me trying to upload my signature for hours. It's really annoying.",1
2023,The best App,5
2023,Yes I like it,5
2023,Good,5
2023,Alat app is very useful for me except the online lending thats not more available...,5
2023,One of the best banking apps in Nigeria,5
2023,Perfect,5
2023,App login button is not working,1
2023,"Maybe I should bum p down the rating because the bug in this update isn't bugging at all. Updated the app today and I can log in. If I click on log in, it'd wait for few seconds and close itself.",3
2023,"Worst experience i have ever had in my entire life You dont have branch in imo state and when someone should travel to another state still cant get problem solved at the branch.my account has been restricted, my money still in account, cant even rectify your problem travelling to another state.this is a mistake i did opening an account here, dont pray another should do same.",1
2023,It's just very bad,4
2023,Nice,5
2023,Such a lovely app🥰🥰🥰,5
2023,"Your services is use to be fair before until now that I can't relate waht is happening and this is affecting alot of people getting things done. This is very unfair alat, can't withdraw money from my goal account , this is not nice and I need to fund other important needs..I could not access my money to pay school fees just because of your bank don't care about your esteemed customers. Please assist to treat urgently.",1
2023,"The app tells me to update and i have plenty of data but, yet it wount update,have tried severally pls do something about it, cause am fedup",3
2023,"I have a problem with my Alat app i just get my card and anything i try to set my card it always show, Oops!!! Error occurred fetching your card control setup) please i need solution 🙏🙏",3
2023,My most amazing experience with ALAT is the ability to set earning goals and determine your interest rate without visiting the banking. I saved seamlessly.,5
2023,Good app,5
2023,One of the best bank app in Nigeria,5
2023,"Nice , good and easy to use more than other banks I bank with...",4
2023,"Iam having serious problems with refund. On February 6th I received a refund for an item I bought from USA and it took 30 days before I could use my money, something that was supposed to be 3 working days. Why you people always hold the refunded money even after seeing it in the account that it originally left the account, I don't know why. Others banks would remove the stress from you knowing that I had a refund and today makes it 3 days now, I will give 5 star if it arrive today.",2
2023,I love this app No stress,3
2023,The app is working fine on my phone but need to work on the interface's design because it's almost impossible for me see somethings at times especially in a bright place.,3
2023,Since 2022 I requested for a master debit card on the app and till now it is still in transit. Alat what's up.??,2
2023,Good experience. But the update is too often. Probably 90 days intervals,4
2023,"The app is great but doesn't solve my own problem,which is dollar card,, I have been trying for more than three months but still nothing,,, pls do something about this if you've seen this",2
2023,I have been a wema bank customer for 15 years. This bank is the best of all banks. No doubt,5
2023,Alat is one of the best banking app I have come across. Very easy to understand,5
2023,I love it,5
2023,Okay,5
2023,"This is a stupid app 😡 they just restricted me from using my money ever since I downloaded it, can't even by airtime or make a transaction",1
2023,Good,5
2023,It has been the most wonderful bank so far...24/7 always ...,5
2023,"I enjoyed this ALAT banking app it make my transfer so easy and fast,it best using Wema bank account .",5
2023,"It's an excellent app indeed, easy to to access comfortable",5
2023,"Basically, false advertising. I joined for the virtual dollar card. But ever since I joined, without fail, only that service has been under maintenance. I also just transferred from my other bank account to test how quickly alerts are received and it's a shame that 24 hours later, there's been no notification yet. At least the money finally dropped. For a first experience, this is a big red flag. I'll give it a month and consider next steps (for the virtual dollar card).",1
2023,"Wow! Your bank in your mobile, Alat is the best bank app across 9ja",5
2023,"This app gave me less banking experience as expected: no self-service features, indicates charge for virtual card that suppose to be free, how I wish the app should give user full control on account profile",2
2023,Quality service no doubt what happened to the quick loan facility?? Not even the USSD code is working.,5
2023,"I deeply regret 😪 opening alat account by wema bank I transferred money from my first bank account for an emergency use up till now I've not received the money in my alat account and I've trying to reach out to the bank through phone calls but all the numbers are not available simply because the know people will call them to complain that's why they disengaged those numbers, pls refund my account for God sake",1
2023,Very good,4
2023,I like using Alat bank,1
2023,The app is so nice amd good,5
2023,Good,5
2023,"Your bank is frustrating lately, you will send money into your account and won't see it, and the most annoying part of is that you collect money for credit. Haba na",1
2023,Cool Bank App ever,5
2023,Good,3
2023,"I added money to my account, and traveled kilometers to make Sallah shoping, but when i tried to make tranfer it says my account cannot be loaded, i had to go back to my town without buying anything, and i have to also borrow transport fair.. I'm going to close this account.. This is my worst online banking experience so far.",1
2023,Best digital banking app,5
2023,I love this app but you need to include copy and paste in terms of inputting account number for transportation,3
2023,Seeing improvements 👍,4
2023,Good,5
2023,"Very annoying app and Bank as a whole. I have been trying to upgrade my account for the past one year on the app. Submitted all the necessary documents and it's still pending. Been to their branch, called and sent series of mails, still no fruitful response.",2
2023,I love t this bank,5
2023,"I didn't meet Alat the way i was told, I can't generate otp",2
2023,good 👍,5
2023,"Charges are alarming, app hangs on both IOS and Android. Y'all fix the bug",1
2023,I can't use my fingerprint authentication again the settings just vanished,4
2023,Excellent performance,5
2023,"I don't really enjoy your service, I have been experiencing so difficulty on your alat app for about two months now , it keep showing that I can't spent more than 20,000 thousand naira until my picture and signature have been review . I have write and visit your branch as been directed but they keep doing withdrawal limit upgrade, I am tired , please can I deactivate the alat account and keep using my wema account .",2
2023,I'm enjoying this app but transfer charges are high.,5
2023,Great app,4
2023,I was enjoying the app a lot I really loved the bank until they started to remove money from my account for no reason,4
2023,Exceptional,5
2023,I'm enjoying this app it's good and fast,5
2023,Very good,5
2023,Why will you just remove money without details of it. That is stealing🤔,1
2023,Easy and convenient to use,5
2023,Very fast,5
2023,It's a good app that works fast. But I don't like the fact that I can't have access to my bank statement except I go to the bank to request. I'd appreciate it if the account statement features can be added.,3
2023,I love the app,4
2023,"So far so good, I have had a wonderful experience using this app. Meanwhile, you should please add the following futures: 1. Kids account opening 2. Current account opening.",5
2023,Not too strong,3
2023,I did a transfer to my wema account and the money hasn't reflected for 2days now What's happening ?,1
2023,Good app,5
2023,Alat the best banking app,5
2023,Perfect,5
2023,"Am seriously not happy about this app, I have opened my account and linked my BVN but to set my pin is taken ages ,about a month now they kept asking for my security question and answer, am writing everything right but it kept failing and saying ""we are unable to retrieve ur email"", pls do something about this.",1
2023,Love it,4
2023,💪💪,5
2023,Reliable,5
2023,Unable to verify details!! When I tried to snap picture on the it's Start from the beginning,1
2023,"I simply cannot verify my BVN, as I cannot upload pictures",1
2023,Awesome app. I love it,5
2023,Aweson,4
2023,Good not bad,3
2023,Is good,5
2023,Good banking app,5
2023,I need app and upgrade my wallet POS machine Esho,1
2023,"Worst app thus far. I cannot find my local Government during my address update, the app keeps crashing and closing. Contacted their Customer service via email and worst feedback ever had with show of no concern. Made up my mind not to deposit one kobo into the account.",1
2023,Unable to link my BVN,2
2023,"It's very bad. For days I've been trying to login and yet it doesn't respond. Had to change my password to try again, even that was a whole case on its own. Please do better, I can't access my account nor transactions",1
2023,Great,3
2023,"It was good at first but then you've to update like every minute then it keeps stopping even when i updated the app, it was still not updating and have been not been able log in into my account several times which is not cool, i'm still having the same issue right now and they don't reply emails on time I'm feed up and so angry 😠😡",1
2023,Good,5
2023,Useless app 😡😡😡😡😡😡😡 Please don't download this app.. they will seize ur money 😡😡😡🥭,1
2023,"It's the worst I've ever seen. It's closing to a month I've registered, and it is still written your account will soon set, and there's no option to delete the account. I think the app is by fraudsters",1
2023,Good,3
2023,"I love using this bank, unfortunately this bank doesn't help me in anyway, firstly i didn't get access to use USSD for that accepted!! as instructed buh for me to use app I wasn't able to, it was saying my email was not verily or something that i should visit your branch, u should help me with this because my email was registered with your bank in first place",1
2023,"Can't get pass registion page, coz app isn't running effectively on Android 13, please fix. And I'm opening account here coz I'm in need of its virtual card services, hope it's efficient",2
2023,So great,5
2023,👍👍👍,5
2023,Good,5
2023,When tying your otp at account activation in dark mode the number cannot be viewed because both font and background are black. Switch to light mode to view it and activate the account.,4
2023,"Why is your card control feature nor working? My money was deducted via my atm card and didn't even receive any alert. I rushed to card control section of your app to save myself more pain by turning off some of my cards feature, alas! Your card control feature kept on returning errors.",1
2023,Good,5
2023,"Wema bank is a reliable bank. The bank deserves 5 stars. I have not had issues with any transaction I do, anytime I use ALAT application.",5
2023,"Am finding it difficult to login, I have entered forgotten password, still they're telling me incorrect pin or security question. I have rest and send my photo still I can't login.",2
2023,Why can't I withdraw from my account? My account showing debit restricted,1
2023,Well I tried to open a wallet and i was stuck trying to create a security question for like 30mins. Anyways I've uninstalled your app already cause it's frustrating,1
2023,"Your Bank have hold my money for about two months now without releasing, I complain tried and I call call center 2-3 time in week just complain am tried. I seriously need help right your bank is not helping me out",1
2023,"I have been enjoying the bank, but it always takes some time before I received alert.",4
2023,"I have been trying the face recognition stuff for account opening, but it's telling me maximum image size exceeded,... I have tried different means but not working... Can someone help concerning this?.",1
2023,Wema bank needs to bring back the virtual dollar card option. I need it but can't activate it on the app.,4
2023,Useless app..I'm unable to withdraw my money and I called them.. I was ask to go to the bank did I open it at bank,1
2023,Whenever u turn the spend and save feature on or off the app crashes thats very annoying,1
2023,I was almost done then I was my secret code and then I typed and entered it but dey kept rejecting it so annoying,1
2023,"Wema Alat is the best in banking experience and with what they are bringing up on every update, there's more than meet the eye Wema is bae",5
2023,this app is useless please don't use it they we say you should activate it and they will not still give you instructions on how to activate it.,1
2023,Bad app . This app is unfortunately app i regret open an account because have been try getting my account number since I opened the account and also been try this app since but unfortunately it not work,1
2023,"Hmm more than 7 days of downloading and registering on the app I still can't send money nor buy airtime or data with the money I deposited. Said account not active. How long does it take to activate my account to start using even after submitting my ID for verification. Called customer care 3 times,yet nothing has changed. I can send money to the my account but can't use it for anything not even to buy airtime.",1
2023,"Ever since I have using this app, I haven't had a bad experience. easy going network. Wema is one of the best.",5
2023,The bank's cool man,5
2023,Is cracking on Samsung s6,3
2023,Fantastic,5
2023,Isn't opening,1
2023,Good one,5
2023,I just opened and registered with the ALAT app and it seems I am beginning to love it. Well done👍,5
2023,"I was enjoying the banking system but for the last 1month u guys made me hate you to the core 1 transfered declined yet debited, transfered from anoda bank 2 u guys and anoda issue again. I have called 4times and sent 3mails yet nothing has been done. I swear you guys deserve less than 1 star",1
2023,Why while,5
2023,"It's buggy The experience using this app is mid Please stop sending me mails everytime I login, it frustrates me",3
2023,The most annoying App and bank I've ever used. I bought a virtual card now I don't have access to it and my funds in it,1
2023,Very terrible and useless bank app!!! This bank is the worst ever.,1
2023,Good job,5
2023,Simplicity,5
2023,I cant register on the app. I use a Google pixel phone and I understand other Google pixel users cant register as well.,1
2023,"I was trying to apply for a loan but it won't go through, it always says my account is still under review, why this please? Have deposited lots of money into my account and have upgraded it to 3 Tier, so why still under review? I need help please.",1
2023,"I cant login for sonetines now,i was told to cobtacr custoner service and i dont know how to cobtact them",2
2023,I was unable to install it,5
2023,Fantastic,5
2023,Awesome.,5
2023,Good,5
2023,"Really bad experience... I decided to stash cash savings from this ALAT app... At the end, i could not recover my money back into my main account for weeks. The app just kept saying error... Please don't stash any amount because you might not be able to get your money back for use when you need it.",1
2023,Please I just open the account for the first time so I updated all the information the seek and my dash board still showing debit restricted please someone help me out,1
2023,Awesome,5
2023,Thanks you,5
2023,This app I not allow me using my biometric I don't know why please don't let me delete this app from my phone 😡😡😡😡,1
2023,Very fast and convenient,5
2023,Terrible. I changed devices and since then I've been unable to login despite several attempts. Your otp never arrives to my line no matter how long I wait!,1
2023,Fantastic,5
2023,Keep up the good work,5
2023,How do I open wema account,1
2023,"Wema ALAT is the app that is good for everyone to be using intense for transfer, their network is excellent.",4
2023,I have been trying to set up my pin over weeks now their keep telling me pin not valid! Not happy about this is so annoying,1
2023,My account has not been activated since I created it last week you allowed me to deposit but I couldn't withdraw I regret opening this account I wouldn't advice my enemy to use this Bank I've been reaching out to you since last week but nothing has been done,1
2023,What a great banking app steady guarantee love it,4
2023,"This is one of the best app out there. Although, once in while there are glitches here and there but they always fix it, it takes a little time though. Best app for savings with competitive interest rate.",4
2023,I tried to register an account and it sends OTP after 5 minutes when the code has already expired,1
2023,This banking app as been the best but why is the biometric security not working please @wema rectify this,3
2023,"I have not been finding it so good with wema money keeps disappearing without trace or destination,please refund all my money every disappearing penny.",1
2023,Finding it difficult to upgrade my account and it's really frustrating,1
2023,Worst Bank App ever. A useless time wasting piece of trash. You Guys can do better .. Mheeen,1
2023,Good,5
2023,App keeps crashing repeatedly,2
2023,Good,5
2023,Good experience,5
2023,I can't say I enjoy anything about wema I went to the bank to upgrade and reactivate my acct few days ago I was told I can start using it after 24hours uptill now nothing is working on it even the ALAT mobile app I've been trying to set it up for 3days now still not going I hope u guys can sort out dis issues cus I can't come to d bank again and use a whole day.,1
2023,I have an account with Wema bank but I can't use the ALAT. it is saying email record not found. I Don't want to open another account. Please help.,2
2023,Alat is the very besttttt but sometimes money doesn't enter quickly,4
2023,"Your customer service is worse. I sent over 5 emails without a single reply. My calls was over 3min without a response. There was a dispense Error on my account for over 23days now, without it being rectify.",1
2023,"Nice to use, I recommend this app for you all",4
2023,"The best bank App in Nigeria, keep it up!",5
2023,"Ive downloaded this app for over 6 months and I've not been able to use it. Tried resetting my password but otp wasn't sent, even tried taking a picture to reset the security questions it doesn't work. Please fix up",1
2023,"I love this app, with the alat app I go any where without a cash at hand. There's no difference of holding so much cash on me while I have my Wema alat app. Myself and my wife love this app and enjoyed the app anywhere and anytime.",5
2023,It's been seamless using Alat,4
2023,"I struggled much to open account with this app, after my account number was released to me,the app began rejecting my password. Even when I requested password reset the app would not accept the OTP sent to me. I believe this is a signal to me that if I eventually fund the account, I will not be able to use the fund in it. Also, your customer service does not respond to customers on call. If really you need customers, you have to make amends drastically.",1
2023,Why can't goals be liquidated? Continuously giving an error that a loan is being processed. The mark of a useless bank is having money in it yet being unable to access it. Please resolve this quickly,2
2023,"If this app is no longer functional why not take it down? For the past one week I have been trying to set up an account, now I'm stock at 40% can't enter my address or further do anything else.. Disappointed. ☹️",1
2023,"I have been patronizing wema bank over 3yrs now, but to my greatest suprice just for me to get a particula prove of payment in full details of my self & the reciever, i was asked by the online custurmers service to go to d branch!!! If i may ask what for? Why cant u guys just remove every day stress out of the lifes of Nigerians? What if am Abroad & i needed this detailed prove of payment just the way i needed it badly as i speak, so u will ask me to come down to Nigeria? Wema bank wake up!!!",1
2023,Waste,1
2023,I don't like this app,1
2023,Very terible app....it sucks,1
2023,Great banking experience,5
2023,Unable to complete signup. App always stopping when I want to do verification.,1
2023,Works well. With occasional downtimes which are resolved as quickly as possible by the devs.,5
2023,I can't sign up and can't even create a wallet for weeks now. Too bad,1
2023,"I cannot create a virtual dollar card,it's keeps showing service understand maintenance.i don't also have access to my card control",1
2023,Lately the app has been frustrating like I was debited #2100 on Saturday on 25th of March even when the message I got was transaction failed and I sent mail on Monday 27th and I was reversed back checking my mail and account balance again yesterday I was debited again....sent mail no one to even acknowledge the mail,1
2023,"Doing transaction, failed and getting debt without crediting the destination account. At the same time not refunded. Sucks network banking system",1
2023,"Criminals in offices, imagine I was credited 4k by someone and I open my app to see 3,744. ole if I ever bank with una again mek I bend🖐🖐",1
2023,Good and beautiful app however I have the following issues. Am asked to update my address info and when I try to do so the LGA list for my state is unpopulated -and it is a mandatory field. Going beyond the beauty within the app sometimes legibility is difficult. I haven't yet found a setting for font size or colour.,4
2023,Legit,5
2023,Best bank so ever❤️❤️❤️❤️❤️❤️,5
2023,Very good app,5
2023,I need to update my account and still in tier 1 why,1
2023,"I used to enjoy using this app but now I can't even log in talk more of anything. Very annoying, y'all fix your app or you close it down.",1
2023,Customer service is very bad. I have be trying to reactivate my account. But you guy kept on frustrating me why...😢. The UI doesn't look professional,1
2023,Very good app,4
2023,"Useless, no USD virtual card",1
2023,"I love this bank ,thanks",5
2023,"My app has been showing me debit restricted since the day I opened it and I have some money in it,I've contacted the customer care in many ways still no reply please just let me take off my money before deleting the app",1
2023,keeps crashing when i want to verify with picture,1
2023,"The security question is awful, i think it should be optional... Tried opening a wallet but can't get past the security question, please do something about it",2
2023,Best ever.,5
2023,ok,3
2023,Thank your banking is but always i want upload my identity the app is stoped working this not good,5
2023,Cool app,5
2023,"no matter what, alatbywema serve me better",5
2023,"I downloaded the app on my android phone this morning with the intention of registering for a savings account. After granting the app all permissions, on the first registration page, whenever I try taking my face picture, it shows a black screen. I was able to take the picture of my signature which makes me conclude that I have granted the necessary camera permission for the app. Kindly look into this as i cannot proceed beyond that stage due to this error. I use Samsung s23 ultra, s20ultra",3
2023,Wasagu,5
2023,"Why does this app crash frequently? I'll be in the middle of something, boom, unfortunately alat has stopped working.",2
2023,I just opened the app and I'm unable to fund my acct ..and it's really fustrsting,1
2023,Very bad application l have ever come by.l have been trying to open my alat since a month ago but keeps on saying application has stopped. This is really frustrating as l cannot access my account,1
2023,Nice App,5
2023,Please what is my account is not active please refund my money na becuase of davido i register this thing o,1
2023,This app is given me issue,1
2023,Is good.,4
2023,Nice one and trust bank,5
2023,"Please I need refund to a failed transaction of 70,000 since Friday 24th march till now am yet to get my refund please I need my money, if your apps is down inform customers not to do transfers, please refund my money this is really embarrassing",1
2023,"TERRIBLE APP ! Cant open domicilliary account, cant change pin/password, app keeps stopping. its administrators are UTTER RUBBISH. They are Opay ""wanna-bes"". They just copied the opay app (go and compare), yet cant handle it. Bugs in this app are literally alive! NO CS! So good luck if you download this app and make the life changing mistake of putting your money. This app, i suspect, is probably being run in one hotel room somwhere by yahoo boys. LEAVE THIS APP ALONE ! I am writing CBN/GOOGLE !",1
2023,"If you have sense abandon this bank, they can't be depended on",1
2023,I hear about the App and I love it One of the best app to bank with ALAT WEMA,5
2023,"Registration was seemless,app features are user friendly too, however, been trying to update profile, create account, upload id etc without success",3
2023,Bad bank I sent money from fair money bank account to alarm by wena but I don't receive don't open wema account scammers bank,1
2023,This app is very much useless,1
2023,Is easy for fast transfer,5
2023,This app is the best but one more thing I can't pay with my bank card virtual card online and the email it's always delivery to spam I think it's should be given normal alert SMS and email too thanks please payment to your bank is to slow why must it take 24 hours to receive payment from another bank to this app kindly work on it then you will get my 5 start,3
2023,Great so far,5
2023,Lots of bug... Everything is wrong with the app I expected better,1
2023,am enjoying the app but the block my pin I tried to reach the customer care they dint talk to me my email lose I N6000 in my acct I think they want to scam my money,1
2023,"I wish there is zero star I could have rated you because you people just left my account like a wallpaper in my phone, please can you tell me why my account is inactive and debit restricted, I have a bad experience with this app so far",1
2023,How can I transfer money from my opay to this fake app but not yet received why,1
2023,"Very poor, it doesn't even open on my mobil anymore.",1
2023,Its works perfectly,5
2023,You can't set the Password for you to be able to remember. Bad customer care service. Bad USSD code. I could go on but there is a limit to what I can type. I am going over to Access Bank.,2
2023,"Always logging me out,",1
2023,I have not been able to send my money out since morning why is it like that you guys should just open it for me and I won't bank with you guys anymore,1
2023,"I am unable to make a transfer on the app right now, do something about it",1
2023,I can't set up my alat pin since... what's the issue,1
2023,These days you can't receive money sent to you without contacting them by email,1
2023,Very very bad my account is no longer opening saying something like transient error don't know why,1
2023,Brilliant experience,5
2023,It's superb,5
2023,Compose email,5
2023,Please I want to reactivate my wema bank account,1
2023,Good app,1
2023,Transfers takes long to reflect.. Started crashing after i funded it with 10k. Dont download look for better online banks,1
2023,Fantastic,5
2023,My experience with alert all along has been beautiful I love alert by wema,5
2023,i just created my acc and o can't enter the app it just crashes everytime i press login,1
2023,Always Good,5
2023,What is wrong with your bank app i made a transaction from another wallet more then three hours i didn't see my money,5
2023,Poor poor poor very bad,1
2023,I applied for pay day loan since two weeks I dropped my salary account which deduct 475 naira bank statement and up till now my loan still under review . Definitely I can see the sign of fraudulent act with this alat wema is better you refund my money back and discard my loan useless bank,1
2023,Continue to crash,1
2023,I received my atm card but I was unable to activate on my my alat app,1
2023,I can't login to the app. No error. Just not responding after providing the login details and clicking 'Login',1
2023,"Each time i open my app, it says to download new update, i come on here and there's no option to update. How then do i update the app?",1
2023,"Bad experience ever...wasting of data, poor app",1
2023,The app is a very good one and makes transactions done with ease but the biometric has not been working since a while now. Please do something about it. Thanks.,3
2023,Wow nice app,5
2023,Always accessible,5
2023,Nice,5
2023,"Your app is craps,your ussd is more annoying, you keep charging for transactions fees, ussd fees when the transactions are not successful. Everything about this bank is frustrating 😒 😫",1
2023,I just opened the app and now I can't even do transfer I have been restricted from debit,1
2023,"The app this the worse I've ever seen yet, you don't respond to DMs nor do you rectify problems. People are there laying complain on twitter regarding restricted accounts still no response. I urge everyone not to download this app",1
2023,I forget my password and I can't login. I tried to recover my account but the app says my account is deactivated and the facial recognition is not working,1
2023,When are you going to rectify the error from the fund account button. I know you are aware of this. Why put it there if you don't want it to function.,3
2023,"Is too disappionting in the card icon,that when i press to activate my card the app will stop automatically why?",3
2023,I gave you 5 star before but I had to edit it because this is the most terrible app so far of all the bank apps I have used. Especially when one needs his money urgently.,1
2023,"For you peace of mind please don't install this app, better still leave anything wema bank. They don't reply to customers complaint, there are thieves. They restrict accounts for no reason my funds is till hanging in the account and opened with them. If you think am lying check the comment sections of their social media handles",1
2023,It's frustrating me.. I can't make use of the app uptill now I need help,1
2023,"It a nice bank but gives issue when you put above 60,000",1
2023,The bank app is trash Have been unable to access my money due to the fact that they said they want to verify the app They also said I'm under restrictions till 24hrs for what sinceee then to now 24hrs is not over going to 8days now You people need to upgrade I expected more This is annoying!!,1
2023,You are the worst banking app have ever used,1
2023,This app is very bad I have not received my debit card over a year now since I asked for it,1
2023,Easy to use,4
2023,Best service,5
2023,It's better now compared to before...,4
2023,Good,5
2023,Great,5
2023,"4.2.4 is bs Can't see my balance, I have over 50k in my account but it's showing 5# on my both accounts and when I try to withdraw it says insufficient balance But when I receive email alert I can see my actual balance and",1
2023,Fully Digital Banking Ever Used,5
2023,I've downloaded and reinstall ALAT three times. I can't sign up because I can't take a picture of my face. It keeps say face scanning with black background.,1
2023,For years now I have been enjoying this App but recently I updated this App and I couldn't use biometric login again. It's frustrating entering password everything I want to access this App. Please the Management should deployed biometric login back on this App. Very important please,5
2023,Good,5
2023,"Developers should fix SMS verification during login, this app don't send message to my number no matter how long I wait.",2
2023,"It is an absolute piece of garbage app. I have not been able to make any transaction for over a month now. It keeps saying I need to verify my details to transfer up to 20k. Yet, I have completed all the requirements. I cannot even make a 1k transfer so that is obviously a bad glitch. Don't get me started on the customer service. I called, no response. I sent multiple mails, no reply. I sent a message on twitter, nothing. I'm uninstalling.",1
2023,Good and secure,5
2023,"The app is good 👍, but I can't finish up my information that we make my app active, that's the only problem I have with the app now, please I need a help",5
2023,Love the app. Transaction is very simple and seamless,5
2023,Regret creating an account with them,1
2023,"It keeps crashing, unable to login. Secondly, customer service support very poor. I sent a request but no response over 1 month now after sending email and twitting. Poor reception",1
2023,Awesome,5
2023,I have being transfer to another banking just keep saying ur acct is inactive,1
2023,Good app,5
2023,"This application, is on another level, it feels like I have an official bank account just with it, it's we better than good it's perfect",4
2023,"This app is NOT what it claims to be as the best & ""1st digital banking app"" in NIGERIA!!! Can you imagine that when you are given a score of 80% after filling in your details on the app, when one is about to upload the clients ""HOME ADDRESS"" on the app prior to FULL verification of a new onboarding customer , the app starts to misbehave repeatedly, denying you FULL use of the acclaimed services as proferrd by the conglomerate= WEMA bank PLC!!!",2
2023,Hello how can I get alart PIN number,5
2023,I've decided to give the app 4 stars cos there is changes. it's cool but the transfer charges is not specific.,4
2023,"Useless bank, opened an account with them for months yet Account didn't open, what kind of bank verifies for months just to open an account!!!",1
2023,Baddddddd really badddddddddd I downloaded the app and it shows debit restricted and money is there have sent mails but you have never responded to it .....,1
2023,This app is really frustrating.. My account have been placed on debit restriction for 3 days now because of pending address approval. I called the customer care to grant me access to edith the address all to no avail. Send email no response. Can't access my cash for days now ita really frustrating..,1
2023,How you call yourselves a fully digital bank and require vendors to physically confirm an address in 2023 beats me now taking almost a week to do something that should take minutes is profoundly ridiculous. To make matters worse you have nasty agents for customer service. Can't wait to have my account unrestricted and be done with you guys. Ridiculous!,1
2023,"After i updated the app, i can't login using biometric and top up airtime, the app keep stopping",1
2023,Great,5
2023,This is the best banking app ever. User experience friendly. I have no course regretting using this app.,5
2023,Please I need to change my phone number to a new one.....I've lost the sim,3
2023,"The app for is very much ok but recently I changed my phone number and since then I had sent a customer phone update form to them but they had not responded for the past 5 days. I had called their customer care line and it is not going. Generally, customer relation is very poor.",1
2023,Good for banking I recommend it to everyone it never disappoint,5
2023,"Alat at first is a great app. I really like the way the interface are arranged. It's very simple for a NOVICE, thanks. Pls I would want to rate 5 ⭐ if only I can linked my BVN. THE TAB TO LINK BVN OPENED BUT NOT TABING. Because of this one, I can't upgrade my account from wallet to a normal ACCOUNT. Pls fix, I will give five star thanks.",4
2023,"Make una fix this rubbish app, especially when trying to put in security questions when signing up. I don't understand the rubbish ""enter a valid name"". And why must alat number be required to sigup for hackaholics. Frustrating..................",1
2023,Overall the app is good but I can't seem to create the virtual dollar card,3
2023,Highly Recommend,5
2023,Alas Mobile has been awesome even during the cashless time though I made one transaction at pos which wasn't refunded since two weeks. av sent report to no avail. I changed phone yesterday and downloaded another app since then each time I click on goal it always force stop. And it's very important I use one of the savings for something tomorrow 21st March 2023. kindly do something early tomorrow morning because I don't why someone will be saving and will needs it and the app will.be doing this,2
2023,"How I wish I can rate this app below 1star. I downloaded the app for almost two weeks now. I cannot transfer with it. Each time I try to,no matter how small the amount, it will show that I cannot spend more than N20,000 until my photo and signature are approved.",1
2023,Excellent,4
2023,I am happy to have alat wema app,5
2023,"I have been trying to login since last week but I didn't receive OTP in my phone number. And please, dont tell me that it is my network.",1
2023,DEBIT RESTRICTED Please Alat Wema activate my account back. I need to make a very urgent and important transaction now! How come you deactivate my debit card without a prior notice. This is very bad. Your services were improving a bit and now what is this rubbish ? Please do the needful before you are reported to CBN. I have completed the upgrade. PLEASE ACTIVATE MY ACCOUNT NOW ALAT THE WORST MOBILE BANKING!!! UPTILL NOW YOU HAVE NOT ATTENDED TO MY COMPLAINTS. GOD IS WATCHING.,1
2023,I can't login into my account,5
2023,Correct,5
2023,"Debit Restrictions ....i just opened my alat account, filling all the necessary....i was able to fund my alat. Now i see that i have debit restrictions...whats happening...mails are not being reaponded...this us going for like 2 weeks now...can anyo e attend to me please..why do i have debit restrictions",1
2023,Very fast and always network friendly,4
2023,I can't activate my Mastercard it failed,2
2023,Too many bugs can't even upgrade my profile since one month plus now,1
2023,Nice app I opened my wema without going to the bank and I completed my upgrade using the app I love it and will continue using it,5
2023,Trusted,5
2023,Good,5
2023,Good app,5
2023,Working very good,5
2023,The app kept closing itself when I am about to upload the signature during signing in,1
2023,"There's nothing digital about this banking app. It takes 48hours to approve documents, another 24hours to resubmit them if they didn't get approved, then 48hours to approve the resubmitted documents. That's very ridiculous and silly, and their contact folks sounds frustrated on phone! The craziest thing is you can get inflows into the acc while you can't get ur money out bcos of doc verification. Worse banking app ever!",1
2023,Uploading biometric is taking forever,2
2023,Im highly dissappointed in both the banking system and the APP management. Wema doesnt measure up to any of the other banks i use.,1
2023,There should be a way we can login using our account number,2
2023,"First, The ALAT App is one of the Best, reliable and fastest mobile banking app I've come across, Since opening an account with WEMA Bank I've not had Problems so far... It has been an Amazing Experience.",4
2023,"Its really poor, since i downloded the app, my account has been disabled, i cant use my account anymore, cant send money and cant recharge my phone, thats the greatest bad expirence ever had with banking system",1
2023,"PERFECT APP it's not disturbing at all, i can use it any time any day.",5
2023,"I really love the app but is there a way the payment receipt can be shorten. Gosh! It's just too long. Taking uba has example,you can you emulate their payment receipt. Then please make atm card available on the app. It usually most time not available and I love it if it's easy to just order atm and it's being delivered, please work on it Those are the issues I have with the app. Thank you",3
2023,Thanks for attending to my complaints.....the app has actually been the best so far,4
2023,Good App,4
2023,Very good,5
2023,Good app but dollar card still not available 💔,5
2023,The network was perfect n easy,5
2023,I love it,5
2023,"this is the most useless banking app in Nigeria besides the customer care service is full of incompetent people,am based outside Nigeria and.has aan Alat account,my phone got spoilt ,I got another one since.december last year,when I try to login they sent Otp to my Malaysian number which I couldn't receive,I have made several phone calls to them and chat on WhatsApp,filled forms that confirms my information still this bunch of idiots have not resolved the issue .",1
2023,"Alat....I won't hesitate to leave 5 Stars review on your app, for indeed it's currently 5 :O'Clock here in Nigeria... Thank You Alat...One Love from Haroonsng",5
2023,They deserve 5 Star.,5
2023,This useless app is completely irrelevant.,1
2023,This app is very good and nice app,5
2023,Alat is very credible and realable i love It wasy and it faster mobile app,5
2023,Each time I try to log in the app keeps crashing... This has been consistent for days now,1
2023,"I can't have access to my money. This app is telling me to upload picture and signature, which I did this already when I open the account, hence it display failed on all transactions. I went to the bank multiple times, they had to upgrade my limit and nothing happened. I have not been eating but money in my account I can't use. If the bank does not know what to do, who should I go for help. I need my money oooooooo Am no more interested",1
2023,My app is not opening even after i have updated it. Help !,1
2023,I haven't been able to sign up for the past two weeks now. It says I do not qualify to own a wallet yet i have Been using the Debit card already. Its making me so upset,1
2023,"It's better now, i hope the update is great.",4
2023,Worst bank App. Can't run any transaction at all. Had to move all my money from the bank using USSD which is not even reliable in this cahless era.,1
2023,Absolutely must have,5
2023,The App is good... love it,5
2023,Wonderful,5
2023,Why my wallet say not active when I want to send money,3
2023,I make mistake for my email but not edit,2
2023,Fast,5
2023,Great,5
2023,Perfect 🥰,5
2023,You appliication is terrible,2
2023,This app is really nice,4
2023,"Worse bank app, been deactivated for just 50k to enter my account",1
2023,An awesome app It has been handy during this no cash issue in Nigeria But the biometric features doesn't work every time I try using it Please fix it,4
2023,Good,5
2023,"I have been using Alat for 3years now, And it has been a wonderful experience for me honestly. Their customer service is the best for me so far compare to others. Great platform, smooth transaction service ,💕 top notch security services too I wish i could add one more ⭐ to this 😊💕 @loveyouAlatteam 👍",5
2023,The worst Banking app ever. You can't put your details and register on the app without going to a bank. It keeps saying email mismatch. How can I resolve it. No Wema bank in my area,1
2023,"Doesn't work, can't complete any transaction on it",1
2023,Very poor now,1
2023,I want conrent account,5
2023,Please adjust the network..I can't make transfer..,2
2023,"I've not been enjoying this app for the past one week, the issue is worst today.",3
2023,I can't login my app why please give me my money 😭🥺 this bank is a frund and theif give me my money back do not download this app,1
2023,"Worst app ever, I regret funding this, I really hope my details are save becus have been trying to transfer to another account is keep showing out of time n now it's has finally stopped opening when I try to login Rubbish banking app",1
2023,"I have upgraded my ALAT account to tier 3 but my limit is still at N50,000 daily transactions.. Why?",2
2023,Alat has been good and everything going smoothly until I wiped my phone and was unable to do transfer or buy data with the app,3
2023,Stupid application. I can't transfer my money from the app since last week,1
2023,Seems Wema bank API quota is filled up. Failed us,1
2023,"This is the first time of me trying to use it and it's really bad keeps say server taking too much time, it's not making sense at all well I no get pass 1k inside am deleting the app useless thing",1
2023,This app mostly allows to send money in but its hard yo take it out after. Highly suspicious app,1
2023,Rubbish Bank!!! 👎🏻,1
2023,Excellent performance,5
2023,"Customer care service very terrible, Loan icon doesn't work. You can do better.",2
2023,It's nice and good,5
2023,What I have encountered in your customer service is too bad for them...I have been reaching out to them over 1week now over an issues but yet they couldn't attend to me yet,1
2023,Really frustrating 😒,1
2023,"Please , why my mobil app doesn't open again ? Always give error",1
2023,"My mum is dead because of this stupid bank. Someone transfered some cash to me to pay for my mum hospital bills but instead of dropping the money into my account,for the past four days i haven't seen alert. The doctor couldn't operate without me depositing first. Now my mum is dead... To hell with you wema😔",1
2023,Please my account is debited and the receiving account is not credited please help me resolve the issue i have send mail calls leave messgs on Facebook all for nothing,1
2023,Nice one,4
2023,Good 👍😊,4
2023,"I've had the worst banking experience with wema bank on like other banks. I've been restricted from using my own money through the Alat by wema mobile app, even as little as 500 naira, the bank has ceased my money since i created the account, without any reasonable explanation...",2
2023,"This app is a very bad app, please don't download it, if you don't want to lose your money, if you have problem with the account your money is gone",1
2023,I don't know about the wema app but I am enjoying the Alat app. The only problem is that I my saved beneficiary cannot be deleted to used to transact a business.,3
2023,Good,5
2023,"Guys, run from Alat app and wema bank at large. They are scammers. I have just been debited twice within a second difference for a transaction I initiated just ONCE and all they(Oluwaseyi Ogundare, Damilol Ogunnusi, Deborah and Emmanuel) can tell me is that it's a system glitch without reversing my money. GUYS RUN....after reporting to these folks, they went ahead to remove the timing on the ALAT app. Henceforth, you won't find the timing of the transactions anymore. Just the date.",1
2023,"I was enjoying the app until u guys restricted my account from making transactions for 3 days now,when have uploaded all my details I emailed you pple but no response till now am not happy is the no customer care?...fix this issue",1
2023,Bad first experience is bad luck for a bank I hope you know that???? And I have deposited money In my account and I am not able to withraw it again there are showing me debit restricted. And I really needed that the money in that account for something that is why I opened it in the first place so I want that problem to be fixed right away. If your bank can not function properly return people's money to them right away and close the bank self. And also the bank app is not opening.,1
2023,Pls this app is giving people serious issue when installing it pls. Make it more simple and easy,5
2023,I haven't been credited after transferring to my account,1
2023,"My Documents to be verified in 2 working days 💔 it's now over 3 months still waiting 😥 I've stop transactions on the app to avoid any kinda crash, until my documents is verify then I continue using it thank you",1
2023,Aww. Good 👍. Thanks 👍,5
2023,"It works great, though sometimes it does fû** up, very bad network, but I can blame it on my area Sha",5
2023,Good,5
2023,I like. Alant.Apple,3
2023,The OTP given to me is invalid for the past 5 days now!,1
2023,"I couldn't even sign up 🤦🤦 For a week now I've been trying to sign up to the app after linking my email, setting passwords and security question. Really worst App",1
2023,"I cannot snap my picture on this app and I have complain, I even send mails and up till now nothing has been done to improve the service",1
2023,As expected 💯,5
2023,I have not been able to login on my new device because i lost the number I used to open my Alat account. I've complained several times and even given the customer information update form but there's still no changes.,1
2023,"This app has been working really well for me, until I recently installed an update, and now the app keeps stopping. I'm a really busy worker, and I need my account to do my work. I can't afford to use a bank that keeps messing me up. Please fix this.",5
2023,I dont knw wat really happen i open acct with una my acct is not active still yet i message ur customer service ur customer service tell me to wait for 24or48 hours now the ultimatum period is over why my acct is still not active is it bcos av deposit money their and u dont want me to access my money thats y u are using all this trick no pro if dats ow u run ur business,2
2023,I have been trying to capture my photograph for the registration but the app keeps on stopping,2
2023,Awesome,5
2023,Awesome,5
2023,"Great experience, user. Thank you. I give you 10 stars",5
2023,"I was using this app peacefully, before i had issues with my phone and flash it, so later i think I should install Alat back and continue to transfer, buy data and all that... buh unfortunately i wasn't able login, all my attempts to login was failed, please what should i do that i will be able to login and will able to do all my transaction peacefully back like before",1
2023,This app has been doing well,4
2023,The app is good just that they are over charging for transfer i mean they just want to share the money 50/50 with you that grazy,1
2023,goooooooooooooood,5
2023,Good,5
2023,My account has been restricted for over a month now. I've called the customer care multiple times but to no avail then visited the Abuja's branch which I was assured everything will be back to normal within 24hours. It has been more than 3 weeks now but nothing has changed...I'm really frustrated What is the essence of your customer care if they can't yield any positive result smh,1
2023,Nice app,4
2023,"Suddenly my wallet account can no longer make tranfers on app, have spoken to customer care almost a hundred times but no solution, alat until u resolve this issue I'm not giving u a 5star. Wallet account that i was using for transactions for almost a year, just suddenly went dormant.",1
2023,Is this app working for old wema account please,1
2023,"My account was debited 11,793 naira and 235 naira respectively, on the 12th of March, by 6am. I have been sending mail and text messages to wema bank, but they have ignored me till today, I'm so disappointed 😞 , wema bank doesn't care about the welfare of their customers, please you people should refund my money.",1
2023,Not bad but not good either dats why I gave it a 3 out of 5★😜,3
2023,"The application looks quite basic, the user interface needs an overhue.",2
2023,Why my account it showing me debit destricted?,1
2023,The app is not bad but I have not been able to get a virtual dollar account card since I opened the app for over 3 months now and that's the reason I opted for this app. It keeps on putting up maintenance issue. I want to delete it .,1
2023,"alat has been fustrating this days. Since av updated this app, every money I sent to my acct doesn't show in my bank app ND I hated them for this alot",1
2023,Mad,5
2023,Very very good,5
2023,Why do none of the numbers provided for customer care no longer go through My app has refused to open for sometime and I've tried resetting the password to no avail please fix this promptly thank you,1
2023,Am just ok abut it,5
2023,The app was doing well so far until of recently am unable to log in it keep on showing app stopped,1
2023,Very good,5
2023,Excellent 👍,5
2023,It's nice app,5
2023,They are the most terrible bank in the world! Open an account with them at your own risk!!,1
2023,"If you have any issues, the customer care don't provide any help. The virtual dollar card option has never working. I signed up over a month ago and my profile is yet to be verified.",1
2023,this app keep stopping on my phone,1
2023,You sent me a card not libked to my account!!! I have been sending messages since 6 days ago. No response whatsoever!!!!,1
2023,Excellent keep it up,5
2023,The most frustrating 😤 bank App,1
2023,Good work,5
2023,this app is not load February transactions,5
2023,"Cant sign in, it keeps asking me to change password and it never sends any OTP code to me.....",1
2023,"Stupid app, deposited money on the virtual card and they disappeared the card, don't use it's a scamming app",1
2023,It is superb and very reliable,5
2023,It's up to a week now and my account is not yet active and I was unable to do anything on the app,1
2023,"App keeps force closing when am make use of it this is very annoying! Please this app needs a bug fix to make it compatible with android 12 this is causing a great deal of problems and inconvenience,up till now I still can't make use of my finger print with the numerous update you created very annoying. Up till now am unable to upgrade my account you guy's should be lucky am giving you a one star rating if there were actually zero star would have given you guy's that your app sucks",1
2023,I don't know what's happening with this bank they are somehow useless they will never reply or pick your call. They deactivate my account just to message or call them they are not picking and not even replying. They're holding my money and removing monthly transfer levy meanwhile I can't do transaction.,2
2023,"The banking app is very okay good and fast, but I had a very bad experience with them; I paid for a virtual Mastercard and they debitted and the card was ready In less than 5 minutes, very good👍 but I mistakenly clicked on Hotlist card and without any confirmation pin they just disabled the card immediately and it was as though I never bought any, I had no option to active the card again, customers support ain't answering and I tried buying another they are not giving me the permission to🤦",2
2023,This apk is the worst My account was restricted for along time now even after completing all information,1
2023,"I really love this app, make banking easy",5
2023,Best In this category,5
2023,Alat is a great app but some transaction do fail,3
2023,"This app, I can say, is useless on my phone, since the time I open an account with wema early this year, I've been trying to set up the app, it's always give error, after entering the bvn and ask you to upload picture I'll click on the icon and its won't respond including the signature and if the picture go through its will tell you its scanning for face for hours and nothing. I decided to ignore the bvn and use wallet but the security answer will be bringing error message of invalid name.",1
2023,I love this app,4
2023,"Nice app to bqnk with, i recommend this bqnk to other people",1
2023,Smooth experience so far! Highly recommended!,5
2023,Fantastic,5
2023,"Very useless app,I ordered card since last year till now haven't seen it,I paid for visual card,I can't still see it,which kind bank be this",1
2023,"Never trust digital bank with irresponsible customer support, they never reply to my emails, and never pick my call. Bank with them at your own risk!",1
2023,"I have never been this frustrated using a bank app. After updating photos and signature, it is taking a lifetime to be verified. This is so unfair.",1
2023,"I have been enjoying the app until today when I received an amount of over hundred thousand Naira into my account. Now, my account is on debit restriction and I don't know what to do to get over the issue. Moreover, I have been trying to upgrade my account but the personal information page would not open for me. I feel very disappointed having my money freezed in the app.",2
2023,"Its been over 11 years ive been banking with wema with no complaints, keep it up",5
2023,Good and easier to access 💥👍,5
2023,I can't even link my other wema accounts on the app,1
2023,The app has failed to meet my needs I just need to find out how to close my account and uninstall it.,1
2023,Effective and efficient services. It has never disappointed me. I like the app but its like it does not store contacts for future transactions or maybe I dont know how to work on that.,5
2023,Beautifully,5
2023,Terrible App. It should be destroyed!,1
2023,Very nice,4
2023,Alat is not good at all they restricted account if there was anything below 1 star that's what I would have given you my account can receive money but I can't send even when I needed it urgently don't make mistake o,1
2023,"This app is frustrating. they said my account was going to be verified within two working days, its been almost three weeks and my profile is still under review. Also the virtual dollar card feature does not work. So much for being Nigeria's first digital Bank.",2
2023,I just open my account and I have not been able to do transaction,1
2023,"ALAT by Wema Bank is indeed a good banking app, my only problem with d banking app is d customer service, i have sent them several mails & even attachment, showing them d challenge i am having with d banking app but 2 no avail. They even deduct ur money without any info, i cancelled an order for ATM Card 2 reorder 4 a different design of ATM Card 2 be sincere nothing is working, it's really frustrating. I have withdrawn my funds in d bank cos it's not worth using due to poor Customer Service.",2
2023,Biometric authentication is given problem. It will accept the biometric information and yet refused to login.,3
2023,Thanks for accepting me,5
2023,The app is useless in my phone,1
2023,"Wema bank app is the best app so far, i enjoy every moment, but still need to improve more",4
2023,"It's been up to one week but I've not been able to use it because whenever I try to upload my BVN, the app stops",1
2023,why can't I place an order for a debit card,4
2023,Why does this app keep stopping whenever I want to open an account it always stops am tired of this app is rubbish please,1
2023,Until I confirmed the app,3
2023,Worse bank ever. The customer care never reply you if you have problem. It starts to looks like a scam app,1
2023,🙄,1
2023,I want to stert,3
2023,Ok,4
2023,User friendly and it hardly fails.,5
2023,No Panic,4
2023,I don't get why my account saying debit restricted.,1
2023,"Best App so far, even in the course of scarcity, it really helpful",5
2023,You're the best,5
2023,Great banking experience,5
2023,Very satisfactory,4
2023,"Alat is an all round awesome app very convenient, easily accessible and fast in service,I recommend.",4
2023,"The UI is user friendly and nice, but your virtual naira card keeps giving me issues as I can't link it to any platform to perform transactions nor can I get my money back to my account. That's really frustrating. Anyways, other functions are ok but please work on the virtual cards. Thank you",3
2023,"I love wema bank, please keep up the good work.. also I will like you guys to include electronics like television, and generator for your device loan.. in all am impressed with your service..",5
2023,Please alat by wema save my problem your are blocked my account since last month up to now I'm going to you branch they are telling me story Please biko save my problem,1
2023,Very useless bank. They I haven't received my card yet since last year September and they debited me. Scam people. Don't download the app,1
2023,I love the App,5
2023,It's easy to use,5
2023,After The update it work well,5
2023,"This app is one of the best I've ever used I'd have said more,but the app makes me speechless,cos it has all I need",5
2023,Great.,5
2023,EXCELLENT BANK,5
2023,"Created an Alat Naira Card, tried using for payment, I couldn't, I then hotlisted the Card and up till now the money I funded the Card with has not been refunded yet",1
2023,trying to create a usd virtual card with this app is frustrating.,1
2023,Very good service 👍👍👍👍,5
2023,Good,5
2023,It good but the Network is not fast,5
2023,"When I click on enable, nothing happens....the biometric doesn't work",2
2023,You can't Transfer money out of virtual cards anymore...please fix,4
2023,"Virtual card problem, they isn't a withdrawal from Virtual card, does it means my cash is stuck.... Customer response is absolutely F it takes 5-7days just to be replied and boom they will ask you that you didn't provide this without trying to answer your question",3
2023,👌👌👌 good app,5
2023,You guys are doing great but I have an account that has been locked for a long time please help me unlock it.,5
2023,Nice buh recently I have been having issue logging in,4
2023,It has been awesome with this thumbs up,3
2023,Can i get a virtual dollar card for online transactions with this app - ALAT? Is it reliable and working good?,1
2023,Excellent so far,5
2023,Nonsense App,1
2023,Bestest bank ever,5
2023,Great banking app,5
2023,It's nice,5
2023,Fast and Excellent,5
2023,Excellent service,5
2023,"Its a good app tho, opening an account with them was much easier",3
2023,"It's a nice app, good for saving... Don't know why it's difficult to create a goal account.... My account have been under review for days now... I was thinking, it will be more nice if there's a option or space to communicate with customer care..",5
2023,Best app. I love this app. Has never disappointed me for once.,5
2023,It's a very good App ever,5
2023,It's not a bad application but it's neither a badass app,3
2023,"This current version of the app needs a fix-up. Starting from the login page, the login button doesn't work. Sign-up requires uploading or taking a picture but the app cannot access the camera even after granting permission. The Login page, Sign-Up process and every function on the app need to be checked. I await the next update.",1
2023,Exceptional,5
2023,You guys have made my banking very smooth and swift. All my dispense errors got reversed without any complaint. ATM request hasnt give me any issue whatsoever. The app gives me joy everytime sir.,5
2023,It's difficult to read the texts on the app with the maroon on blackbackground theme. I'm thinking it might be for some sort of security but let there be theme and font color/size options. Then the beneficiary area doesn't refresh both for transfers and data... It keeps sticking to the amount on you last transaction. Pls work on these.,3
2023,Good,5
2023,"After upgrading my App, I've never enjoyed it again, finding it hard to log in",1
2023,The best so far,5
2023,Best of all kudos,5
2023,I'm enjoying this app now more than before but the remaining thing is that i cant extend my daily limit..,5
2023,Application ne me kyau dasaukin harka transfer akan lokaci komai nasa abin burgewa mallaki naki musamman inkina kasuwanci kamar ni,5
2023,Easy to use .,5
2023,Biometric authentication keeps failing and this has not been fixed in the last three update. This needs to be fixed,2
2023,Alat is the no 1 digital platform in Africa. It eases the stress of going to the bank,5
2023,"Still very behinde. Card control always bringing ""error occurred fetching your card control set-up"".. Disappointment",1
2023,Please keep on updating your app at all times. Muchas Gracias,5
2023,Good app...Wema bank dey give me joy...the app is user friendly and dope...,5
2023,Love it but not happy. Biometrics no longer working even after it has verified my fingerprint.,3
2023,Good,5
2023,Why can't i create wallet account,1
2023,Great Experience. This app and services was exceptional until recent updates. I used to get a device loan seamlessly before but now they have restricted it to salaried employees only.. and my company won't show in their list. Services has been extremely poor recently.. Failed transaction on utility card since December is yet to be reversed.. Yet another one failed last week Monday and I haven't seen anything as today making 6 days.. This is not fair.,1
2023,Satisfactory,5
2023,Am not receiving Otp when am trying to rest my password,1
2023,Great!,5
2023,Good so far. But it's needs a lot of improvement especially in the area of buying of airtime and network handling,5
2023,Alat is GOATed,5
2023,The app has been so bad lately ever since it's upgrade. I can't use biometrics,1
2023,"Bad app. After creating virtual card, decided to click on hotlist card and there was no option to cancel it so I clicked ok. After that, the card was deactivated without them refunding my 500 naira to my balance.. these people are thieves and you'll go to hell for it. They charged me 500 for the card plus the one they didn't refund. This made me lost 1,000 naira and my God will punish you😭😭😭😭",1
2023,So fast,5
2023,"Dollar virtual card not available, any update on this",3
2023,Although at times My app does not open but works perfectly for daily transact,4
2023,Cool,5
2023,I regrets opening account with wema bank this the worst bank I have use eve. Am closing my wema account on Monday 13 March 2023. You think you can frustrate my life? It will never work for you,1
2023,Fantastic app! Kudos to Wema!,5
2023,Great 👍,5
2023,It's been a fantastic experience It's safe to say ALAT by WEMA is the best,5
2023,"I don't normally use mobile app for transactions, I prefer ussd. But Wema/ ALAT MOBILE APP has shocked me especially this cashless policy and bank network failure. I've never done a transfer and it's unsuccessful. I don't have difficulties doing transaction using ALAT MOBILE APP. My only problem with Wema/ALAT MOBILE APP is airtime recharge, sometimes I'm debited and I'll not receive the airtime on the line. Please work on that aspect.",5
2023,Great App but always asking for update everytime,4
2023,Good,5
2023,I love this Bank,5
2023,"Wema alat is the best so far, but the charges is too much ...",1
2023,Excellent apk banking it easy and reliable I like it,5
2023,Excellent,4
2023,Alat is fast and good,4
2023,Best app,5
2023,It's so fast and reliable fast in transfer fast in alart no network Wala am giving a 5star please keep it up,5
2023,Great app,5
2023,Smooth and reliable,5
2023,OJETESUNDAYBABATUNDE,5
2023,Excellent app,5
2023,"The most worsted bank have ever bank with, no complaints costumer number, no WhatsApp number, they will not reply your Gmail, and wish someone has an emergency, i was credit and my account was freeze for upgrade I have went to bank 2 times at wema bank sangotedo branch eti osa lekki ajah, they can't find solution for good 5 days... this are the set of INEC members riging us thifes but when I get ready for you guys hmm una go think say mad person smoke weed enter bank. Till Monday for una.",1
2023,Good,4
2023,I applied for pay day loan for about two weeks and my bank statement was offloaded. Up till today still telling me my statement of account currently reviewing.,2
2023,has been working for me for long now but of latest it's been so glitchy and refusing to install on my phone,1
2023,Good,5
2023,"So far so good, this app is okay",5
2023,Very good,5
2023,Good,5
2023,"I can't believe an app released back in 2017 is this glitchy, everything I try to open the app crashes or says there's an error loading so so so thing😠",1
2023,Very good,5
2023,Lovely,5
2023,I enjoy using alat in all my transactions,3
2023,Great app,5
2023,Very good,5
2023,Beautifully made,5
2023,Very good,5
2023,"Best app ever, easy and very efficient.",5
2023,"I really don't understand the rubbish going on right now. You guys are asking me to download the upgrade of your app, I keep downloading and I still can't login. What's happening",1
2023,Excellent,5
2023,Alat is an exceptional app i ever see.,1
2023,Excellent,5
2023,Very poor,1
2023,"I've been unable to use biometrics for about 2 months & it's frustrating. You'd expect the Alat team to fix this bug asap, but it's been months. During login they say there's a new version of the app, I click on it & it takes me to Playstore, guess the only available options, ""uninstall, open""... NO UPDATE",3
2023,I have so disappointed to activate my alat card since then I was told to create a new alat pin but it couldn't work and I can't use my alat pin and the security questions also,1
2023,A very good one,4
2023,The best payment app in Nigeria,5
2023,Fantastic!!!!!!,5
2023,Good and nice app,5
2023,Very good,5
2023,The app is very good and fast.,5
2023,Alat is the best online and mobile app to make easy transaction,5
2023,Lovely,5
2023,Better,5
2023,Nice app Tested and trusted,5
2023,Bestest,5
2023,App keeps showing new update download but I can't find the update why,1
2023,Just great,5
2023,Very nice app,5
2023,"Not bad at all, I like the bank app is very fast and easy to use.",4
2023,Quite impressive,3
2023,Nice app but it asked me to update and I download but didn't load. The transaction is fast.,4
2023,It has been the best all the way,5
2023,Credible,5
2023,Wema is the best bank,5
2023,Alat service is good per excellent,5
2023,Good so far no bad experience so far but please fix biometric login and fix card request option,5
2023,"For almost a month now I haven't been able to get my account from been restricted, I have changed the address almost 4 times still you guys don't want to release my money. This is unfair",1
2023,Sometimes network distribution disturb while some time works best.,3
2023,"Alat by Wema is great, their transactions always go through even in the midst of failed Banking App of other financial institutions during this cashless policy crisis.",4
2023,Awesome,5
2023,Headache...,1
2023,Can't update my app,2
2023,I really love this bank,5
2023,Excellent app for all monetary transactions,5
2023,Very Good,5
2023,I will like to say I'm enjoying wema bank,3
2023,Nice and good,5
2023,"What's wrong with your service ? I want too login into my alat app, it saying my profile has been deactivated that I should click on forget password, I tried the process still I can't change password neither login, pls kindly rectify this issue ASAP.",1
2023,"Kindly enable your app to function well with dark mode. When I share transaction receipts on dark mode, the receipts come out blank",5
2023,My goal section is having issues,3
2023,Been good so far,5
2023,Wema is a bank without stress but I don't know why it's not fetching my transactions,5
2023,Is a very good app ever to me but is use to take time to get another loan when you pay off the previous loan.,4
2023,This app isn't working on my device what wrong???,1
2023,"The most useless app ever please don't waste your data downloading this app you'd regret it. The website doesn't work, The USSD code doesn't work either. Y'all need to learn to get it right.",1
2023,"Hi Dr z b I,.",5
2023,It is a disappointment that the virtual dollar card is no longer working,1
2023,This company will run down in Jesus name for this nonsense app way una they waist our data for this kind time wey nothing they outside,5
2023,Nice,5
2023,I’ve been contacting customer care to reactivate my account but I’ve gotten no reply for weeks now. Edit: It's been months now and still no reply. I think the company must be dead.,1
2023,"I've not been able to make a transaction this app since few days ago now, it's keep showing alat has stopped while making transaction on it and i haven't experience that before",5
2023,"This is a very useless and unserious bank app that is why I abandoned it before . They don't reply to email, you can't even send them messages because it won't go ,the app keeps crashing , very difficult to upgrade your account intact it's a useless load to my phone . I've sent emails concerning activation of the dormant /inactive account but no reply yet. So you guys should stop sending emails to me concerning updates .",1
2023,Good app,3
2023,It's very easy and okay,5
2023,How can I upgrade my wema ap,5
2023,I love this qpp,5
2023,"Inefficient and ineffective mode of account verification. This is a far cry from being Digital. I requested for a Card, it arrived within timeline. Kudos to that. However, the card is NOT working even after following the instructions to the letter. I can't change card preferences as the card is unusable. It's quite exhausting.",1
2023,Too bad they rarely respond. I have been calling and texting them for days now. I'm deleting my account and removing my savings cause i can't risk walking around with an ATM card I can't block at anytime,1
2023,"If at all there's a way to not giving any star 🌟 I will not give you guys any, I opened account with wema for over 2 to 3 days now, and I deposited into it to. Now I can't make transfer I can't do anything at all the the app. They're telling me to wait for 24hrs before my account will be verified, this is more than 2 days now nothing is given, no feedback nothing nothing at all. Experience this I think wema is the worst bank in Nigeria, I have send emails and char with customer service still",1
2023,ALAT is very reliable but poor customer service performance is very frustrating Please my account has been debit restricted since 4days and I have an emergency right now. Please can you guys activate my account ASAP.,1
2023,"Why is it that anytime I tried to click on loan feature in the App it says my profile is still under review? Have completed all my account opening verifications and I do make some large transactions with my account, so why I won't be able to take a loan? I need help please.",1
2023,"I can't upload my NIMC, it keeps saying close app.",2
2023,What is the current rate for alat virtual card,4
2023,"I can't open this app, very bad",1
2023,I have opened an account but it's a wallet account I have been trying to input my BVN but the picture icon does not click for me to take picture and I have already funded the account and I can't withdraw the money. Please resolve this issues.,1
2023,I'm still trying to get access to my wema account right now.... But disappointment upon disappointment,1
2023,What is happening with this application since 6 days ago it was not working at all why?,5
2023,Good luck Wema Bank,5
2023,I been trying to finish setting up the application but I can't. How can I finish setting it up,1
2023,Why is that If u want to upload ur Id it will bring u to home screen,3
2023,"there are bugs, and if it can be fixed, then I'll edit my review with a 5star",3
2023,I don't know what's happening. I'm unable to do anything on the app It keeps saying i cannot do anything until my photo and signature has been approved. I've update it several times still not working.,1
2023,I give you 1 star because my account is inactive and debit restriction i follow all the steps to activate my account but always rejected,1
2023,Very stupid app... Don't even try downloading it u'll regret.... My money has been hanging for 5days nw,1
2023,It's really good,5
2023,"This app is so frustrating, I'm trying to sign up and I've given out the necessary information and it's just telling me ""kindly visit a branch to sort out your email""",1
2023,"Why is this app always showing me ""Transient error"" every time I tried to login? I already went to the bank for complaints, Still the same thing! I can only use the Ussd code for banking, smh",2
2023,"I have been having problems with logging in,I have sent several emails no response For now I rate it low",1
2023,Your app is crashing why,1
2023,"I tried creating a virtual prepaid card on the app once, they automatically created four cards and funded each with 5k each totalling 20k, now I am unable to transfer the funds from those prepaid card back to my accounts irrespective of what I do, please help me with this",1
2023,I'm really sick of this honestly my pin is being blocked for nothing my money is in my account I need to pay my bills and I can not I have input my correct pin and it's still saying in correct pin,1
2023,Good,5
2023,"The app is stopping suddenly,Why ???",1
2023,"This app is so frustrating,my account hasn't been verified since 2021,have been unable to send more than 20000 since January and after that transaction have been unable to do another one",1
2023,I give 2 ster because I have money in my bank account but the bank don't give an opportunity to withdraw my money because the is inside virtual card and the bank died active the card but the card is not up to date that can be expired. I'm advice wema bank to allow customer to transfer money with virtual card bank account. Thanks,2
2023,Help please how can I login my wema bank account without my old number because I forgot my bvn number and I don't have my old number again,5
2023,Well all I can say for now is banking with wema is 70/30,2
2023,"Terrible customer service.i was debited ten thousand four hundred till now they have not refunded me,to reach the customer service is impossible...I am starting to regret using this app",1
2023,Very annoying,1
2023,Can't complete sign up. I have not been able to get past the bvn stage,1
2023,Very bad customer service. No one responds and my account is still not activated. I can't use my money but they keep deducting from it weekly. The best scam ever,1
2023,Can't update employment status for about a year now,1
2023,I love it,5
2023,Seriously unhappy with this bank there customer service is bad there are no replies to questions I've called sent emails no response I transferred money to my account and it's been almost a week and it's not been credited to my account honestly disappointed with the overall experience once I receive my money I'm done with them,1
2023,"I should have give this app 2 Star but my experience with this app is very bad if you have 10,000 and trying to transfer it you won't be able to withdraw all your money meanwhile I'm using my data not USSD this bad and again you people just day deduct my money anyhow this bad 😞 you people should do something about it",1
2023,It is good,5
2023,Excellent,5
2023,"This app is not responding at all, trying to take photos but Camara won't open",1
2023,App keeps closing every first time I open it,3
2023,"I can't log in. Error message ""Transient Failure""",1
2023,Very good to use,5
2023,I can't even use my virtual naira card for no reason I can't see the card that was issued to please kindly resolve this issue,2
2023,The app is somehow useless i signed up but after sometime i couldn't log in to the app even with my password and my biometric Please wema try to fix this app,1
2023,"Not a good banking app... It's scam app, I made a transfer and was debited since last week till this minute the beneficiary account hasn't been credited yet",1
2023,Best digital banking,5
2023,"I've had a nice experience using the app it's simple, efficient and reliable",5
2023,"Good for saving, but transferring of payment can't be too sure",5
2023,Good 😊,5
2023,It's hard getting a code to get back to my account,1
2023,Loan not activeted more than 3 years,2
2023,"This bank has always been the best I do commended before, but they have turned worst this days, how can you stop your ATM MasterCard from making International payment due to senseless NIGERIAN politicians policy's, even if it's 1$, it's perfectly okay for activation, if a card can't used to make international payment, then what is the functionality of MASTERCARD to the difference oF VERVE..",1
2023,"Good good good. So far, ever since i downloaded the app, zero bad experience.",5
2023,One of the best banking app so far,5
2023,Fantastic,4
2023,It's quite okay. Transactions have been seamless so far.,4
2023,"good day ma/sir, seriously havin bad time right now with this app, been trying to login for an hours now but no way am tired been telling me some thing went wrong i do try again later just poor service, thank u",1
2023,Pls i don't understand what's going on since last week the app keeps crashing i can't access my funds 😭😭😭😭😭😭,1
2023,Very superb,5
2023,"I installed it 2 weeks ago made a deposit trying to buy airtime only to get stuck at pin change at ALAT sent me SMS that pin is my birthday I tried to change the pin called, sent mails yet to get a response ehhhh let it not be like bangu app cus money scares now.",1
2023,Please i need international study loan.,5
2023,"My account was inactive and I reactivated it through the app but when I contacted the customer service they keep telling me that I should reactivate it through the app. So, those that mean the reactivation option from the app is not working.",1
2023,Nice,1
2023,Fraudulent,1
2023,"I have been using this app for a long time now and work fine, but recently I opened a wallet on the app and I fund it but I can't able to withdraw or transfer the money. I complain to costumer service on email and whattsap , I went to the bank hall spend a whole day no solution till now Please help me to do something on it",3
2023,It is a very good app based on my experience.,5
2023,Excellent,5
2023,Now the app keeps crashing when I try to use it... How far na wema,1
2023,I can't seem to upload my document it's frustrating,1
2023,Good but I was unable to use my app for transaction,5
2023,I deposited money and I can't withdraw it I have complained but no one answered me So how can I create the account,4
2023,This app is very good but I have a very big problem here i can't transfer or buy airtime with this app. Any time i want to transfer or buy airtime it will tell me my account is not active.,5
2023,"When other apps fail, alat is always alert and working",5
2023,Sweet 💕💕 to Bank with ...,2
2023,Since I opened the account and deposit money in it I cannot be able to transfer money from the app,1
2023,Poor service delivery,1
2023,I pay 2500 and I can't remove my money,1
2023,"Terrible bank,inept customer service 😑.I look forward to them going out of business. What a failure of a business.",1
2023,Good app ever,5
2023,It's perfect,5
2023,"Worst Experience I've had in a Virtual Bank so far. I've complained about my Virtual Naira Card been Inactive, no reply! Now my money is stuck there and i can't use it.",1
2023,I don't understand what is wrong with this app. My PIN has been blocked and I have tried several ways to unblock it is not working the customer care say is resolved but not resolved I can even make use of my money what rubbish is this I hate you guys because can not get my money back . No recommend for any body,1
2023,"Can't do card control or view my debit card, you guys should fix this app up",3
2023,This is the most unstable app in the playstore. Crashes 40% of the time🤦‍♂️. Unable to show beneficiary name sometimes. You guys need to work more on the app.,3
2023,My account is on restriction since last Provided a valid ID which was approved Then why not lifting the restriction Account still on restriction because of an address that have been verified last year What calls for my address when an upload of a valid ID is successful Even in the app I can't re-edit my address which u guys wanted,1
2023,I can't rate the app for now cause I have been trying to set a pin for the app since last year and I can't even use the app. I only use it to check balance and transaction histories which was don through USSD. Please help rectify my issue of not been able to set a pin. It's has been a very terrible one on this side,1
2023,"Took a lot of time to register, and when I was able to successfully register, I logged out and while I was trying to log in again, it refused logging me in, I changed my password but still, so I'm giving the app a 2star, I'm yet to explore the app but I'm already frustrated.",2
2023,Good features,5
2023,I love the service but I have not been personally using it to enjoy my banking without stress with you,1
2023,"Recently you app is giving me headache. I can't send money at all with it. Not even 1,000. I can't use the app to send money.",5
2023,Getting better day by day,4
2023,Good,5
2023,After creating the Alat account someone sent me money the money wasn't credited into my Alat account,1
2023,"I provided a security answer about where I met my spouse, and this app told me to provide a valid name. Where you the one that met her for me? Registration is cr*p... couldn't upload my picture and signature.",1
2023,I loved your services but I don't know what's happening rn . Your network is poor I sent money to my wema bank and it's over 3hrs and I haven't seen alert What's wrong,1
2023,Worst bank ever. Wish I could give them zero stars. They deactivated my account for no reason and won't send me an OTP code to reset it. The selfie verification doesn't work too. Don't use Alat or WEMA for the sake of your mental health. I regret ever signing up. And again the customer service is the worst ever.,1
2023,Good app,5
2023,Very useless and fraudulent bank,1
2023,The best banking app in Nigeria so far,5
2023,On God 🙏🤲🙏 Forever,5
2023,This is the worst online banking app. My account has been restricted since last week despite providing all required details same as many other users. You can verify yourself. I have sent mails and called but the same story all the time and apologies as always.Others might be having good experience but you are better off using other online banking apps. ALAT has an inefficient verification platform. You will thank me later. Good luck,1
2023,Wema ALAT is zero when it comes to customers service. Zero when it comes to sending notification be it credit or debit alert.,1
2023,Wema bank is a good bank but right now am having issue with them and is giving me headache My app is not open since January and I need to do some transaction Customer service pls help mi with that,5
2023,Good and fast,5
2023,The best so far,5
2023,I can't transfer my cash out after opening the alert for the last 2weeeks bad bank,1
2023,"I regret downloading or using this app My account has been restricted since early February , I don't have access to my money. I can't make transfer or withdraw my money. This is unfair",1
2023,Can't get otp,1
2023,its okay for me because its saves me from moving around,5
2023,"Very bad experience after I open and put in my VBN I can be able to transfer my money since over five days I deposited on it and I can't be able to transfer my money, so bad, not helpful",3
2023,Hello good morning my name is Ajayi Benson olaotan I have been using this app for a long time an I enjoy it but I have 150 naira in my account an account is 0000 now why,2
2023,"This app is great one, I would have given it a 5 star,but i noticed even without transaction performed,,charges will be deducted,,that shouldn't be,it not encouraging at all.",2
2023,I have not been able to withdraw for over 1 month now and I am stranded for cash,1
2023,"Very poor. Not user friendly at all. Facial Capturing too bad for camera above 3mb (image size limit) if you can't afford above 3mb then allow photo upload or compress it. Security question section text fileds not good, filled all the text fields still asking you to put a valid name. I was told it's one of the best, but how can I testify if I can't sign up easily?",1
2023,"Thanks you very much🙏 I got my card activated😀, please work on my card control🤔, I need a fully control on my card I trust you for that👍",4
2023,I haven't been having a good banking experience with WEMA since o opened the account 1) the deduction of my money without my consent is so unfair I hope to see a better improvement If not I will move to UBA (Bank a very good bank )🙏🙏,1
2023,The app is refusing me to login,1
2023,"Alat used to be the best online banking app. But now, I am not able to access my Wema ALAT app.",5
2023,So good,5
2023,The most fastest transaction application,5
2023,This app has been giving me tough time since last week... unable to made a transaction and I'm seriously in need of this money. This is not fair,2
2023,Good,4
2023,Chef,5
2023,I have been having issues on my bank app over three months I don't have access to login on d app I was told to go bank ND there Is no any wema bank close to my side,5
2023,Who is on the contribution group. Send me a group code.,5
2023,Great banking app,5
2023,I can't even sign up. It doesn't move past the agree to terms of use. The proceed button doesn't work 😒,1
2023,"Can wema ALAT accommodate more than 50,000 with wallet account?",5
2023,My app has refused to open. Let's not even talk about the service...very poor. Wema please do something. Thank you,1
2023,I like using this app because is a very faster in transfer or withdrawing of money so i am advising you to use this app,5
2023,worst bank ever,1
2023,"The app is frustrating, after some days have been using it,I change my phone, just for me to log back, it told me that my account as deactivated,I tried all means to get myself back, everything runs negative side",1
2023,Have been trying install the app and it was not responding Most times app misbehaving,5
2023,Excellent 😊,4
2023,The app is amazing and secured & all transactions goes smoothly very satisfying I love both Wema & Alat by their branded content are very quality reason why I gives it 5 Star cuz Alat is more than a banking there are many features on the app that is reason why I bank on it! Wema & Alat inspire me by their amazing designs plus the card's packaging. Pls my requested for Alat card is getting to long even applyin for the Wema Mastercard & Visa Card is not available include my loan application!,5
2023,I will give a five ⭐ soon.,4
2023,"Why is biometric is no longer working, update to the current date yet not work",1
2023,"This is literally one of the worst online banks I've ever used I've had a problem since the beginning of this year with my bank and I've reported hoping that it can be resolved but they haven't gotten back to me on my matter since , now because of it I can't access my money there . To avoid unnecessary stress for yourself quietly look for another online bank",1
2023,"This app is gargabe, I sign is a lot of problem",1
2023,My account has been disabled for a week now and I've uploaded the necessary Documents on the App for account upgrade and still yet the account hasn't been opened yet and what the customer care service have been saying is they'll work on it which they haven't. I've loosed a lot of opportunities because of this and it's a really bad experience for me and I regret the day I downloaded and open an account on Alatbywema.,1
2023,I love it,4
2023,Good 👌👌👌👌👌❣️,1
2023,Arguably the best even in this turbulent period in the banking sector,5
2023,Very Useless app crashes everytime can't use it for anything.,1
2023,It not good enough though,1
2023,Wema networks is very poor,1
2023,There's no way to generate a receipt if not done immediately after payment and thats just really inconvenient.,3
2023,"I'm in love with this bank. But my problem is, biometric doesn't work anymore please fix it",5
2023,I cant send money on my app my account is debit restricted,1
2023,"Too much error message in anything you want to do, you can upload you i.d or verify you account very frustrating",1
2023,I so much regret opening a wema account...alat is just too bad telling me wrong pin when that's clearly my pin!!?!,1
2023,I like this app,5
2023,"I requested for a goal based loan and I wasn't credited since. Then I wanted to withdraw my savings goal, it claiming I have a loan being processed that I cannot withdraw my money. Please need help on the issue, I've sent mail you guys didn't respond",1
2023,Awesome,5
2023,"I'm on debit restriction, I tried Con the customer care service but no response",1
2023,"No 1 digital bank in Nigeria. Seamless onboarding, tight security and good offers. Now that I use ALAT I find it difficult to use other banks.",5
2023,I changed it from a five star to 2 star. They deactivated my profile when it isn't up to three months I last logged in. Terrible.,2
2023,Interesting experience....muyh(lasg)🇳🇬🇺🇸,2
2023,Please this app has really frausted me can't do any transactions am I the only one having this experience you guys should do something about it,1
2023,My profile has been under review 80% for close to 5 months which kind app be this abeg,1
2023,I hate the app cause I can't even create an account just because of the questions.,1
2023,"Calamity bank, best in withholding people's money, since January 30th 2023, 10,000 sent to my account was not credited, after providing evidence of payment from the the sender's bank, @alat_ng refunds my money Think twice before saving your money there, don't be a victim,......I have learnt my lesson the hard way",1
2023,"Bad customer services, Customer care never picked my calls every time I called. Today I let stay for 15 minutes and no one pick my call, this is very annoying",2
2023,0 star because i created wallet and just like that you restricted the account with my money i don't know why,1
2023,I have not been receiving alat please help me out I need to been receiving alat please,3
2023,Stupid app can not register,1
2023,"ALAT BY WEMA: IS A GREAT APP SO SMART FOR TRANSFER AND PAYING OF BILLS, I LOVE IT.",5
2023,Since the day I downloaded this app they have put my account in debit restrict. Like I have not been able to transfer,1
2023,Good app,5
2023,"Wema bank need to wake up. To activate this app after dowloading before one start using it is bad. I took a selfie and inputed my signature including bvn and they were all taken. But to finish the activation process,i kept receiving -oops! Something went wrong try agai. And the bank's USSD is nothing to write home about. This is making me to hate the bank. You did better wake up from ur slumber or i close the account.",1
2023,Excellent condition ********??????????💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯👌👌👌👌👌👌👌👌👌👌👌👍👍👍👍👍👍👍👍👍💪💪💪💪💪💪👊👊👊👊👊👊😍😘😘😘😍😍😍😍😍,5
2023,I love the app But I have been calling Wema about an issue of someone who uses their account to scam people but I have not gotten any answer I am a victim and someone scammed me with Wema account Please I want a refund Please try and address this issue Thank you,1
2023,"I am unable to log in, the app doesn't open. I have deleted, reinstalled, updated, it's still the same result. This is very frustrating as it limits my access to both my ALAT and Purple accounts on the App.",1
2023,Recently the app has stopped working.,3
2023,Nice 🤩😍💝,5
2023,"Very bad, their customers care are not ready to solve people problem",1
2023,"The experience is very poor, they have poor customer service, it take ages to verify document. Everything about alat is poor",1
2023,"For an app that claims to be the ""first digital bank in Nigeria"", really terrible onboarding experience and customer service; unable to validate/link BVN or upload any supporting documents...freaking terrible!!",1
2023,"I have been unable to access my account because I was told it has been deactivated and to activate it, I have change password I have tried to change password on several occasions but the OTP is the problem. After I have gotten any OTP the moment I input it, it is always displaying invalid even when the OTP was gotten that seconds I don't know if it's the app or the bank please can it be fixed",1
2023,Is worrying me for now,5
2023,Nice,5
2023,I can not make transaction with my virtual card. and am calling costumer care and they are not responding remember this bank did not have branch in every state in Nigeria.warning to anyone trying to make the same mistake I made after putting much money in the prepared card and I can't even recharge my phone with it 😭😭😭,1
2023,Alat is a very good But sometimes I don't just understand sometimes I will send money I will be debited but if money is sent to me it will take time for me to be credited,2
2023,"Very bad, the whole process is very difficult and even till now I still can't pass through my transfer pin process 😢😢",1
2023,I opened wema mobile app on alat but it doesn't related to my wema bank account.,1
2023,Worst costumer service. Held my money I can't use the virtual card to purchase anything there are not responsive I know most people will not read reviews b4 downloading but if you do please do not download this app. It a complete waist of time. Run with your money because if this people hold your money izs gone,1
2023,"Alat by wema is good but unfortunately my first experience with wema alat was bad, i make a transfer to a recipient for the past 4 days , the recipient didn't receive the money and my account has been debited, and it was not reversed back to my account since then. The most painful aspect of my story is that i talk to their costumer care on Twitter for the past 4 days now there was no response, i aslo sent an email to them all to no avail. Very painful.",1
2023,"This app has shown me how bad digital banking in Nigeria can be, I've experienced hell.",1
2023,I so much more enjoy this platform At 💯 all the time,5
2023,For quite a while now my alat by wema isn't opening. I updated the app and it's not still working out. Can you people please do something about it?,2
2023,"Pls can u help block my debit card , I tryed to drop a message on the Email I was told that is not the right way to sort it out.",3
2023,"The new update is horrible, failed transactions every time but the money is being deducted from my account, doesn't show receipt for transactions",2
2023,Simply The Best,5
2023,Sucks,5
2023,Getting better than before,4
2023,"The worst banking app ever I've never seen an app with so much flaws, the app will piss you off so bad you'd feel like smashing your phone against the wall",1
2023,Thanks for Bank 🏦,5
2023,"Have had a very bad experience with this app even the first time. I recently opened my bank account with wema bank, I decided to download the app and I tried updating my details on the app. But I got to the point of adding my bvn. I got stuck, where I was asked to take a picture. The app always stops each time I try it. What can I do please",1
2023,I can't transfer since last week,2
2023,Is very good bank,5
2023,"I have downloaded this app, since I downloaded it, I have not been able to use the app. . Pleaß kindly improve on this",3
2023,"The app sucks...have been trying to very my face id buh the app always stop in the middle of the process...it would have been lot easier if one can carry out all the verification on web..because seriously..your app is weak,not sending good message for the first time users",1
2023,"Please i just started banking with you guys, and someone sent me 54k thousand to buy her phone, now the account is showing me DEBIT RESTRICTED... And this money isnt mine. Please help me sought this out please ALAT. I need to transfer this money to the guy today please",1
2023,Alat have been verifying my pictureand signature for the past one year. And my transfer limit refused to go beyond 20k. I have not made any transfer today now but it's saying my 20k limit is exhausted. And my account is a standard salary account,2
2023,Great,4
2023,Awesome,5
2023,There's no biometric option after updating the app Wema wahs wrong,3
2023,"This is the worst app I have ever used in my life, extra poor customer service, can you imagine I successfully got a virtual card Now it's no more, everything vanished coupled with the money in it, and I am unable to create a new one, I don't have access to my virtual card everything is lost, vanished, and no one to help out, if your money is not important to you, use Alat by wema...",1
2023,I can't login,1
2023,"Wema bank is so annoying,i cant access my money,i just downloaded the alart app instead of showing my account number they created another one for me, useless and confuse bank",1
2023,"The best app ever, I so much love this app and is working perfectly for me.",5
2023,Very good,4
2023,Great app,5
2023,Not yet started using the app though but I hope for the best,5
2023,I just install the app on my phone but after all registration it's saying I should visit wema branch to verify my email again so the app is not working yet,2
2023,The app is getting more worst because I created a savings account of which I have been using it for long but after updating the app last month my account automatically changed to prepaid wallet and I can't access my money any more,1
2023,I just opened an account with you but it is restricted to transfer money,1
2023,"To open a you wallet is hard oo, haha wetin happen, enter a valid name since two months wey person wan open common wallet.. PalmPay no hard reach this one oooo",1
2023,Good,5
2023,It is a good app but it took time before they could let me transfer,2
2023,"At this point I don't know what's wrong with biometrics... signing in to the app with the password everytime is stressful...I've dropped several emails and messages, I even tried deactivating it and reactivating 😑 .....can y'all just fix this please",2
2023,Easy to use,3
2023,I can't retrieve my money from this bank,1
2023,"Why is it hard for you guys to reply I have been complaining to you for more than 3 weeks now still yet you don't want to do anything, my account is not logging in and if I try to reset my wema password i can't receive OTP code what's the problem",1
2023,I've tried setting up the app but can't get past biometrics because the options for the camera to take a picture isn't coming up.,1
2023,Good,3
2023,Excellent,5
2023,Very reliable,5
2023,Am experiencing the limit of 20k which I have uploaded my signature as required since last year..am experiencing this error all of a sudden.,3
2023,Good,5
2023,"Rubbish app, i can't withdraw or transfer because my account is restricted. I try uploading my document, but the app keep misbehaving.",1
2023,Good one,5
2023,This app is now becoming frustrating I login my account in another phone I try to login in my old phone and it keep showing transit fail.then I do forgotten password and it show my email is not connected to atlat profile,3
2023,I'm finding it difficult to open the app please help me,1
2023,"For some days and weeks now, transfers has been taking over 3hours to reflect. Why this in a tough period like this.",3
2023,"Fast, easy to use and functional. Excellent App. Simple is Always Innovative",5
2023,I think the app is one of the best but they need to work on ussd,4
2023,Good,1
2023,When ever i try to login the app will automatically close,1
2023,"The App has been frustrating this Days, what's going on?it keeps stopping every now and then, please improve on it, or could it be the current situation of the economy?",2
2023,"Good Morning ALAT Team, A kind reminder again this morning as per above captioned matter. Please release my account unfailingly this morning as all needful has been done., this is the 5th day on same stories. I need access to my fund to be able to send money to my Daughter's account with your bank. I have been starving the poor girl since Sunday till now. My first experience with your bank is totally unacceptable and frustrating. I will appreciate this is treated with utmost urgency",1
2023,"Even after updating I can't transfer not buy airtime it keeps saying you cannot spend more than until your signature has been uploaded, rubbish app and the ussd all they know is to be debiting you and the transfer won't work",1
2023,"It is a wonderful app. User friendly, unique interface and seamless transaction",5
2023,My account is inactive and I don't know how to activate it. I contacted the customer service but they are not responding. Pathetic 😫,1
2023,It a nice app but sometimes keeps popping message of alat has stopped working.,3
2023,Am trying to download it but no go,4
2023,I can't login... It's saying user profile inactive.... Why???? What's happening,1
2023,"I forgot my password, resetting it is a problem. To get OTP is a problem, What do I do ? Even the security question of a thing, it's a problem.",1
2023,The app is so cute,1
2023,Why is my app writing stopped working whenever I want to link my BVN and do face verification???,2
2023,Good 😍,3
2023,"This app has frustrated my life. They restricted my account from being debited since December. I went to the Bank, they said I needed to upload ID which I did but nothing still. I called customer care, messaged them on WhatsApp but they directed me to go back to the bank. Why I am going back to the bank, I have no idea. Is it not supposed to be an online banking app? I've gone back to the bank 2 times and emailed but no response. I regret banking with ALAT, please just give me my money back.",1
2023,"Why pin is locked but when I tried to contact support Email it always says mail box is full, I don't understand that please fix this ASAP",1
2023,"This app s very useless for me I can't do anything on d app, I tried alot but it just useless",1
2023,It's really amazing but I have being unable to create a virtual dollar card. How do I do that,5
2023,Wema is the best,5
2023,I'm new to alat and registering on the app has been frustrating for couple of days now. It's a mess.,2
2023,Unblock my login pin,5
2023,WOW that's great app,5
2023,"Today the app is misbehaving,i transferred money to my palmpay account and it shows successful in my alat and i haven't received it yet in my palmpay account,what is going on,what a great mess 🤦🤦🏼‍♂️",5
2023,good afternoon please i want to try and setup my account but the app always keep scrashing on my devise please what happened,2
2023,Very good app,5
2023,"I recommend Alat by wema to all physically challenged persons to bypass the stress of going to banks, I did everything online and my ATM card was delivered to me, seamless transactions",5
2023,Unable to receive my otp code ND secondly av been send money since Tuesday but have not be able to receive alert not to talk of having assess to the account ND the sender has been debited,1
2023,Awesome,5
2023,My application doesn't login in,3
2023,Very nice,4
2023,I am unable to reset my password They are not sending an otp,1
2023,Work on your app so i can make transfer.. My life depends on it today and my children... Am highly disappointed in Wema bank,1
2023,My dont work again and my money is imside there,1
2023,Good,1
2023,Good,5
2023,Nice app and lovely bank,1
2023,Always crashing when I need to update settings,1
2023,It is a lovely and wonderful app but my issue is uploading my signature the app will suddenly stop working and i have tried it times without number please do something about this please its getting on my nerve,3
2023,Terrible sign up process... Very terrible!!!,1
2023,"Worst mobile bank app, takes weeks to verify customer's details.",1
2023,Satisfying experiences,5
2023,The app stopped working and I have sent countless emails they couldn't find a solution,1
2023,Fair but the last time I used gtb bank info wasn't showing,3
2023,"I am trying to register on the app, but it keeps closing on its own. May i know why?",2
2023,Fantastic,1
2023,Please I've been trying to download this app but it's not working please what should i do.,1
2023,Very easy to access and reliable.,4
2023,"I have transferring money but is telling me that my account is not active please can someone help me out Please I really need help I don't know what to do right now ,and there is money in my account",1
2023,I have been trying to withdraw and it should me my account is not active why is this happening?,1
2023,"Great app , fast and reliable ☺️",5
2023,Update 13 Feb 2023 My account is now restricted and they won't reply my DM or emails. Original post You could have a market-leading product if just one person in this organisation was wise enough to spend a portion of your marketing budget on developing the platform itself. All you have right now is a bad product and ineffective customer service. It's insane to continue promoting a product that doesn't work.,1
2023,Fantastic,5
2023,I'm unable to login my account when I try login to login.,1
2023,The app has been given me problem I can't even login. am not sure I can work with the app,1
2023,Great App,5
2023,Simple,5
2023,Not been able to transact.,3
2023,Was fine until right now I'm trying to withdraw its showing me that my account is restricted,5
2023,"I regret ever transacting with this app ,Debit restrictions was placed for over a week now, I have submitted the documents requested for, but till nothing have been done to retrieve my account by them.",2
2023,"The rate of debit i have been receiving from wema bank, i am so disappointed. My account is a business savings account so when you remove 53 naira for each credit alert and 25 for each debit and the small small ones you still debit for what's so ever reasons, i received 12 debit alert a day just for a little transaction and at the end of the day i have no interest at all from the money made that day. I am so ready to change my bank if this debit issue is not sorted out immediately.",1
2023,The app is good. It's versatility makes it to be one among the best mobile banking app out there.,4
2023,"It's been almost 3 weeks since I ordered for an ATM card, nothing yet. I emailed them, they said they were on it, yet , nothing. Just yesterday, I try ordering with the bank app so that I'll get a discount. I haven't received anything till now, but I've paid already. You guys are doing well. Bravo 👏",1
2023,Useless,1
2023,It's ok. A lot of features need to be worked on though.,5
2023,"Alat are scammer I created virtual card aim of using it online, the card doesn't work even the money on the card have disappeared.... Pls return my 500# cos u people still charged me 500# for creating ur scam card",1
2023,"The bug in this app is overwhelming, you can't upload you Id documents, u can't make transfer, withdraw or do anything without getting error message. Please fix I requested an ATM card, on arrival I've not been able to activate it with the app, I can't make payments into such account if my money is gonna b stuck. I've requested for a card and it has arrived I haven't been able to activate the card, what is the customer care and the it department doing without an update. Basically ""0"" star",1
2023,Am stuck...since I opened Alat ...I can't withdraw money from my card...it keeps saying transaction not permitted to cardholder...... please I need my money......and why does is keeping say debit restricted,2
2023,Wema bank is greatest bank in nigeria i so much love this bank it work faster💜❤,3
2023,Not bad...but the app can be so fustrating and they really have a network problem thats need immediate attention and maintenance,1
2023,Cool,5
2023,"I have been enjoying the app but recently it is been frustrating. I haven not been able to use my biometric. When I try to set it up, the application crashes. Secondly, I created a second account which I funded, I can't access it to transfer out to others. This has been going for a month even after updating the app but the frustrating part is that it ruined many opportunities for me today.",2
2023,I can't open my app,1
2023,I don't know how it's work,2
2023,Very exceptional,5
2023,Very poor service,1
2023,"You don't even deserve a star, rubbish app, i transferred money from my sportybet account but you people didn't credit me, you are scammer",1
2023,Good,5
2023,Best ever,5
2023,Couldn't activate alat app!,2
2023,I have been trying to log in but proof unsuccessful,1
2023,"Don't install, This app is not able to reach it's server most of the times, it will get you stranded.",1
2023,Application not responding in the last 12 hours,1
2023,I don't like this app why is it so hard to create alat pin and it keeps saying can't retrieve my Gmail. Yet I still receive messages from them on my Gmail but whenever I try to create Gmail it will be telling me rubbish can't retrieve my Gmail,1
2023,Nice app,5
2023,"This Wema Bank is rubbish #600 naira was credited to my last 2 weeks I only say 172 naira . This morning again 1,500 was sent to my account again i didn't see it And their contact isn't going through",1
2023,Why I can't do transfer,1
2023,Great so far,5
2023,This latest upgraded version crashes easily even in the midst of transaction. Kindly rectify the issue. Thanks.,4
2023,The new useless update is very very very bad 😠😠😠,1
2023,It's nice,5
2023,Account deactivated don't just understand the app again,5
2023,"Even if I am happy with you, I won't give you 5 stars, you and I knew you fonble sometimes. However, thumbs up for your team.",4
2023,Nice one,4
2023,Terrible,1
2023,Please how can I verify my email please,4
2023,"Since when I began to use wema, I haven't been able to update address and finish my T3 upgrade process",3
2023,"I just downloaded this app now and am trying to register to ,each time I try to take a picture which is part of the requirements the app usually stops👺",1
2023,"I rate five star because they're very good in frustrating people 😡 and it only be when you done put money inside, you will put money inside they'll restrict your account and be redacting your money, you will call 50 times they'll keep on telling you to have patient very annoying 😡😡😡😡",5
2023,Happy,5
2023,Best online banking experience ever.,1
2023,I love this very fast and easy to use,5
2023,App is working great now,5
2023,"Hasn't gotten my back during this time of naira scarcity! Grew extremely horrible, runs down my network at the point of account inquiry, so embarrassing! You really should Develop this app to allow tons of people use it at a time and not work perfectly for only few people at the expense of others🤦 You also need to integrate USSD Activation if it's really a full digital bank. I really don't know why I would compulsorily need to get to a Branch just to do as simple as activate my USSD 😢 IMPROVE!",1
2023,Great app,4
2023,Am giving 3stars because am having biometric issues and its stressing me if not yall are worth banking with. Please fix those bugs thanks,3
2023,*sighs*,1
2023,I can't reset my account,1
2023,"E be like say ogun wan kill una mama This Is the worst app I've ever use, this app has seized my 59000",1
2023,"I don't who changed my account from savings account to prepaid card wallet, now I cant make any transaction, I need solution please",1
2023,Money was remove from my acct with been debited,1
2023,Very poor app.. can't login,1
2023,My second account on wema Alat is been restricted I Don't know what to do about it,4
2023,Why do your app keep crashing whenever I click on the GOAL feature?,1
2023,Good,4
2023,Easy to transact and easy to verified,5
2023,I really love the app it easy to transfer,5
2023,Easy and nice graphics..,5
2023,Why is my wallet not working 😡😡 since 2weeks now this bank is the worst bank so far,1
2023,"I can't make a good amount of transaction on this app just 20k per day, I need something like 5m to 20m day limit transfer per day. Thanks",5
2023,I can't login into my account after I deposit please fix this,1
2023,Like,5
2023,Lovely,5
2023,So interesting,5
2023,Appreciate,5
2023,It keeps stopping 😪,1
2023,It's really good,4
2023,Nice one but too slow,4
2023,"I have been using the app since 2018 without much difficulty until recently when i have to withdraw one of my completed goals to use for Christmas, to no avail and customer care was slow in rectifying the issue, imagine for a whole month now they still haven't rectify the issue, same story everyday",2
2023,Good,5
2023,"I'm giving this rating because I have a whole lot of issues with the app and there are yet to resolved even after contacting customer care. 1. I mistakenly sent money to a non alat user, I made complaint using the Mobile app and till now no reversal or follow up message even after writing to you on your platforms. 2. I requested for salary based loan, I have uploaded my Statements so many times gotten an approval but still am stock in the repayment mode. Please Alat, what's going on?",2
2023,Good in banking with you,5
2023,I am unable to use the app because the button for picture and signature do not work. Can someone explain why?,1
2023,I want to download it buh it's not downloading....why,1
2023,Always closing app while doing something very important,1
2023,Biometric malfunction... Can't log in with fingerprint.,1
2023,Nice app,5
2023,"I just love the app,its a sure instant transfer for me anytime anyday,but you need a very strong network to enjoy its features.",4
2023,Good,5
2023,"I regret for opening an account with you guys instead of joy haba why *debit Restricted* on my app since 1wk and I want to pay for my children school fees no way they are here sent back home from school,I came to ur bank to complain so that they can rectify it from 8am to 4pm nothing is done haaaaa customer service are so poor I was even telling her I have my NEPA bill and my ID CARD still have a got to tell m to wait till Friday,I have to beg for t-fare before I can come home 😢😢😢",1
2023,Aweful experience. It takes forever to verify information and bars me from accessing money in my account,1
2023,U guy are giving me wrong account on my email in this app,1
2023,Very good operation always,5
2023,Wema alart restricted my virtual account from witdrawer,1
2023,Awesome experience,5
2023,I enjoy the service just the control card please make it work for people like me who don't have time to go to the bank.,3
2023,Who create this app the individual did not consider many things me having an account already do I have to open another account its just so frustrating,1
2023,Great app,5
2023,"Very poor I don't know why alat will debit my existing loan and not clear it from the dash board,I credited my account with 44500 and I have an due loan of 21000 I was debited 21000 from account and d loan is still in running pls I will not pay any other charges incure for these loan",1
2023,This app has frustrated me to the point i can't reason properly. It have been trying to use this app for months and it isn't going I prolly should continue using ussd to make transfer because I don't know what else to do.,1
2023,It's a fantastic apps. I really appreciate it. Thanks to ALAT,5
2023,I love what you've done with this Alat app. Pls keep it up and dont spoil it.,5
2023,Excellent,5
2023,"Why am í Restricted from my Account, í can’t transfer, please look into d problem",1
2023,"They should also work on a pay loan that will not added to your salary account once you collect different types of loan from wema ended in one account, please I advised you guys should stop it because we are losing due to linking two accounts together, let payday loans as is own account and salary account should also be salary account",5
2023,Very useless bank,1
2023,The experience is not good at all I kept on sending mails but no response from you people and it's a digital Bank you are supposed to be super responsive to emails Assuming there is half star I would have given you that,1
2023,I can't upload pictures of my ID as required for by app.,2
2023,"Bad App, can't login for 4days now I even update it and cannot login it keep closing back once you try to login you guy should recify this and why do the app always have issues regarding login?",1
2023,"I just updated the app and since then, the app keeps crashing. Your Remita payment option is no longer working keeps saying payment can't be processed at the moment every time.",1
2023,Lil,5
2023,Very good,5
2023,Registering for an Account on Alat was seamlessly Fast and Stress-Free. I was properly Verified in a short time. The only Problem I have is the unavailability of a virtual dollar card on this App. Alat should restore this Feature because 99 out of its 100 Customers use virtual dollar card for online transaction. Up Alat by Wema,4
2023,"Like how long does it take to verify an account in this app. I tried signing up with my bvn. It keeps telling me BVN linked to another account. Like which account is my own BVN linked to. Ok Bypass the BVN. I create an account. Now it's taken forever to get verified. Like, I'm really really disappointed in the to be honest. I ought to give a 1- star rating but unfortunately I've heard good about the app from others. Just don't know why my own case is different. It's disappointing, really.",2
2023,It a good Mobile App since have being using it I give you 5stars,5
2023,"Good afternoon, I want to apply for loan on ALAT but in the process of inputting my salary Account to be charged for the loan repayment I couldn't find my salary Bank on the bank list i.e FIRST BANK. What can I do now? Please help me out. With this, the ALAT as not prove to me of any reasonable thought to make better recommendations",2
2023,"Bad app, i will block my wema bank soon☹️i regret using the bank",1
2023,Loving every bit of it,5
2023,Thank u,1
2023,"Signing up doesn't work. ""Take a clear picture of your face."" How? The button isn't working. ""Take a clear picture of your signature."" Again, how? The ""Upload Signature"" button doesn't work.",1
2023,Lack of stable network,1
2023,"Since I downloaded this app for 2 months now and created account, tapping on Cards > Virtual Dollar cards; gives an error message. (Service currently under maintenance). Maintenance for eternity??? Wow!",1
2023,Very good,5
2023,"I have been trying to register my number and my email, all what is telling my number and my email has been link with another account, I went to the bank yet they can't solve the problem. This is very bad",1
2023,"A Beautiful interphase, detailed and user friendly. Thumbs up!",5
2023,"Omo you guys are crazy, useless bank imagine some one made transfer to me over 500k I've not gotten my money maybe y'all holding it up I don't know its over 3 hours. I transfer 1k and I received it almost immediately. I need my money all yall gonna see madness",1
2023,"Since a month ago, I opened an account and funded it, but I can't Cary out any transactions cause, l couldnt set up a pin. It kept saying ""oops, couldn't retrieve your email "" though they sends me mail after every login. It's very bad experience. Am yet to carry out any transactions",1
2023,Fast ND Realizable,5
2023,Cool,4
2023,I can't able to transfer my money out of the account my account is Debit Restricted why it's so....?,1
2023,Good,5
2023,Gooood,5
2023,These has been the best bank app ever,5
2023,Comfortable,5
2023,The app now have the capacity to compete the trend of digital innivations,4
2023,It's absolutely wonderful. I love everything about it's perfect operations.,4
2023,Not certified,3
2023,Nice working App but charges on each transaction is actually too much,5
2023,My experience so far has been great,4
2023,"This app is really giving me headache since I opened I have never for once use it. I couldn't even operate on it. I have contacted the customer care via email, WhatsApp and even face to face communication but to no avail. I so regret using this bank",1
2023,Please verify my picture and signature nah so I can start withdrawing...which nonsense is this ??,1
2023,The application doesn't open,1
2023,Its been showing me Unrestricted debit which means I cant transfer money out And then they be showing me to put my social media linking to it but yet there is no place to summit Its 90% done Cant just conplete my set ups so I can withdraw And its killing,1
2023,Pls my account has been showing me inactive account. What is the challenge,2
2023,"This is not a bank it's a joke my money has been locked for month anytime I call them they keep saying ""Edit your address"" for month now they still say address verification failed like I don't get do we stay together or are you saying I'm from another planet I actually regret using this bank",1
2023,Best banking app in Nigeria but sometimes slows transactions,5
2023,The app should activate their dollar card and I will rate 5 star,3
2023,"Kindid.. I just got here few days ago and did all verification.. I believe, I have the right to leave or stop using your account whenever I want to. The service I must confess is working perfectly okay and we love that but one major issue that brought me here this morning is... The drastic charges I have been witnessing since this couple of days.. Men this is outrageous. I mean... One single transfer cost N30, why? I try recharging my betting site from here and I was charged, N100 for it.",1
2023,Nothing much,4
2023,Exceptionally the best.,5
2023,Pleas I can't transfer with my app,5
2023,This bank is the worst bank I have bank with...for ur own sake ignore,1
2023,"Love everything about it,",4
2023,This update is cool!!,4
2023,"Fast and reliable, but unable to get loan,I don't know why am denied.",4
2023,"Wema bank has one of the best Customer Care thus, even when there could be hitches here and there as it happens with other banks, they help you navigate through it.",5
2023,"I've been using the app for some years now and it's been great, but recently the fingerprint isn't working again, you should try and fix that. But aside that Alat all the way 🌟🌟🌟🌟",4
2023,Poor,1
2023,Love the app,5
2023,Excellent But the Only issue I have With them is How they are Deducting my Money Anyhow And to Even Change your Email is Issue🤔🤔🤔,3
2023,"I really love the app ,the transaction is very fast..very lovely app 🥳🥳",5
2023,This is so bad I open this alat wallet on my mobile phone and I have my account number and I do transfer to it and I can transfer the money back and I log out and I live it for like two month and I can't login again is written transient failure,5
2023,I haven't received the otp code to set my ALAT pin and I've been requesting for it for about three days now I sent a mail and didn't get a feedback,1
2023,Good and reliable,4
2023,Great banking experience...,4
2023,Seamless and always available,5
2023,Awesome,5
2023,This is d worse app I have ever used before I credited it with my money and the next thing it should debit restricted for the past one week now I have not been able to remove my money alat I feel like regretting ever opening an account with you pls just unlock my account and give me back my money,1
2023,Is this app loan meant for only wema bank user ?,1
2023,"Honestly speaking this app is the best bank app I've seen so far.... Everything about it is good. Sometimes when my main bank is giving me issues, this one has NEVER given me headache.... I'd have requested for a card but there's no WEMA BANK where I live... I recommend this app for everybody, not only for those using WEMA BANK but for everybody because if you've had someone who's logged-in to the app before and they're not using it again, you can save up in the account. Kudos it's owners.",5
2023,Super b,5
2023,Re-rating:this app is super fast🤩🤩,5
2023,THE APP IS VERY GOOD,5
2023,"Great App, 👌👌👌, but I can't reactivate my account on the App, please give me instructions, cause I've tried it but the option above the pin option I don't know what to put there. And I have activated my alat account number and it's still showing inactive. So, basically my main account and alat account is still inactive. Help me with solution within the App. Thanks",5
2023,"Alat App is great! In my 12 years banking experience with WEMA, ALAT gives me an added reason to stay WEMA. The transaction is always successful. If it ever failed, it will be that you have entered a wrong password! However, the developer needs to work on transfer to SAVED BENEFICIARY button. It doesn't have to be a swipe. Kindly create a fancy button like you did in card control options. Finally, REMITTA is no longer working with the APP, why? Lots of people use this feature. BRING IT BACK!",5
2023,Very good app,5
2023,"I have not been able to log in for few months, the response was my profile is inactive. I don't even understand, I messaged but no response",1
2023,I'm NOT receiving OTP codes to my number from your App and from your website. When i checked i realized that there was a glitch in your system that changed the last digit of my number. I have patiently done everything you have asked but no appropriate response yet. It's been almost 6months now since I've been facing this issue. I need a quick help on this please.,2
2023,Great,5
2023,"It's working perfect and fine , but recently I can't login to profile again. telling me to contact support desk",1
2023,I think this is like the only bank app I have used and it does not have any problem unlike the other ones,5
2023,Have been having problem with seeing credit alert since morning,1
2023,Good,2
2023,Excellent app,5
2023,"Excellent, but needs to improve on their service.....",5
2023,"I haven't had any good experience banking with Wema so far. I've been trying to set up security question and answer for almost a month now but it keeps saying error. I don't know if there is something I'm not getting right, I've contacted customer service and sent multiple mails but I haven't gotten any help. I'm seriously not happy with this bank!!",1
2023,Nice ☺️😌👍,5
2023,It very easy for me to use than other bank App,5
2023,I love this app,2
2023,The best banking app have encounter,5
2023,Good app. Easy to send,5
2023,Excellent and Convenient to use,5
2023,The experience is a WOW one,5
2023,"It keeps saying the app can't work on my phone and i dont know why ,and i deleted and tried reinstalling but its not working",1
2023,The Alat app has a great interface and transactions are seamless. My favourite feature is the bulk transfer.,5
2023,Why the app is not install,5
2023,"The Biometric just stopped working. Each time I try to access the ""settings"" option the app shuts down. Once I click settings, the next thing is ""alat has stopped working"". Kindly fix.",2
2023,"It's the best mobile banking app I have ever used for a long time now, I never had a problem using it and even making transactions.",5
2023,"I updated the app yesterday.... this morning I can't log in again.... is like it doesn't recognise my password again,,,,ooo Please help And the transactions I did yesterday before I updated the app...up till now I didn't receive emails alert... pls what is happening?",3
2023,Very slow on network it always disappoint,1
2023,I upgraded and I can't even log into the app again... it's really annoying when someone desperately need to send money You guys need to allow it to start functioning before you propose app upgrade,1
2023,good,5
2023,Very bad I tried to reopen my bank account since three weeks they send me a form to fill it and I did till now they keep telling me they will work on it n I collected the atm card over 42hrs the ATM can not be link to the account...... Very bad,1
2023,Good 👍,5
2023,It good and comfortable,3
2023,Too bad and poor I regretted in having this account with wema bank,1
2023,"Alat is best ever Banking app, Very fast ND reliable, I love this app for real.",5
2023,Good,5
2023,It's a very good app,5
2023,It's great. The app transfers are fast and quick to deliver. Hooks a bit but not too often. Really helps me,4
2023,"Why include functionalities that aren't working on your app and use such to attract customers, it's disappointing to sign up and find out you're not giving what you advertise",1
2023,"I've had the worst experience with this app. Nothing is automated, I've entered the bank twice because my money is stuck and still no solution. Saying my account is not verified because I have not updated my photo and signature. And the app is not allowing me to do that. It's just so frustrating. My money is just in this app.",1
2023,Good and interesting,5
2023,Well for me it's the spend+save feature I have been saving money because of it me that don't know how to save is rest assured of cash somewhere that will be unlocked for me at the time choosen,5
2023,Nice apps,3
2023,One Of the best Banking APP,5
2023,Fantabulous ✌😊,5
2023,I cant do transfer with this app i hate it any time i try said you photo and signature abeg When i have snap my photo and signature why nah and der accected it,1
2023,Good experience from Owo branch,5
2023,It a bit ok for transaction,4
2023,"This is the most frustrating bank app I've ever worked with. Being trying to register my account since last year now, it's not going through, after uploading my picture and signature, it's just returning me back to homepage. Is this a joke?",1
2023,One of the worst Bank app I have used. And even the customer care are not helpful. Like that's ito I can't help More than what I have told you.,1
2023,Only that you stopped sending alat to my email which I don't know why?,5
2023,"There's more to do concerning this app, I've been having the worst experience using this app, also each time I open the app, it takes me out of the app and goes back to my phone menu",1
2023,Great experience,4
2023,"My account is debited restricted for months now ,after contacting them they are still yet to verify me .am so frustrated right now cos that is the only saving I have",5
2023,"The first time I was signing up to the app was somehow difficult, but when I was done. I realised that it was my mind that was playing with me. But I love the app, it make me so satisfied",5
2023,It's a scam app,1
2023,"This bankers are not competent at all,they acting up",4
2023,"Hello, I'm a new user of Alat. I've been trying to create a Virtual dollar card, but to no avail. It keeps telling me, ""Card under maintenance"", please what's happening. How long will it be on maintenance before I can finally use Alat?",1
2023,The app does not work at time I have to delete and reinstall each time I want to login,5
2023,"App crashes each time I deny it location access, give me some good reasons to grant it location access.",1
2023,Good and one please followup,5
2023,Sort out your email in a branch? Then what's the point?,1
2023,My experience with this app and bank hasn't been a wonderful one. Your app asked me to input my NIMC issuance date before my national ID card can be verified. I have never seen an issuance date on my NIN slip neither has any organisation ever asked me to do such. It is only from your bank I have ever heard of such. Till now I am unable to verify my NIN because of this issue. The other problem I am experiencing is that I have not been able to receive funds from this account I created this morning,1
2023,"Am about to start up on the app, whenever I get to signature snapping the app would stop,. Unable to sign up",1
2023,"I have been trying to sign up,but the app can't even work. After taking my face,to snap my Signature,it refuse to upload. Bad experience",1
2023,"Great 👍 experience, I've made Alat by Wema my number one Bank as a result of their efficiency!…",5
2023,"The is the best bank app in Nigeria, is just too good, although it can still modify for the very best of all",5
2023,I have been trying to sign up and it's always shows maximum limit exceeded and I even tried changing the picture quality to low,1
2023,"I can't access my Alta pin,and I need to make transfer",1
2023,It's an amazing app,4
2023,Nice app,4
2023,"Love the app so much good user experience especially the fact that you can get a dollar account and card so easily keep up the good work Edit : Still in love with the app you guys,should really think about upgrading your UI/UX it looks a bit outdated thanks 😊 👍",5
2023,I really like the app,5
2023,Please y'all should fix the issue of fingerprint I can't use my fingerprint to open the app,3
2023,My account was restricted I can't withdraw my own fundz,1
2023,This app is frustrating trying to put your bvn not valid 🥺🥺,1
2023,Kindly work on Ur app pls,1
2023,"Very fast, simple to operate",5
2023,I really do enjoy your ALAT BY WEMA BANK keep it up I'm referring 60 people...and I'll not forget thanks for the ATM card i just received.....u people too much..ja bless 🙏🙏,5
2023,Wow this app is something else I love everything about the features of this app. Although this my first time of using it.,5
2023,Is a stable and good. It doesn't malfunction,5
2023,Alat has frustrate me why trying to login it show me transient failure and I have 1500 inside the account it makes me hate it,1
2023,"This app is the most useless one ever seen, opening a wema bank account is a bigger mistake. I stressed myself to open an account in the bank Now I want to use the mobile app alat They are requesting me to sign up all over again, same processes I took while opening in the bank that's not the worst. The worst comes to you at the final step of verification, the app stops and u will have to try all over again I tried it more than 5 times already, it doesn't work and that's it, wema losing customer",1
2023,"The app keeps crashing when I try to update biometrics. Mind you, existing biometrics stopped working over one month ago.",3
2023,Whats wrong my app is not opening since,1
2023,Excellent,5
2023,this app is accurate,5
2023,I would have rated this app higher if the virtual dollar card was working... But they keep it sleepy and keep on saying it is under maintenance for months now,2
2023,It's good to use,2
2023,Still waiting,5
2023,"The app always quit its self while trying to update my account, am just tired about this issue.... please can you do something about it , it's just so annoying",3
2023,I have been managing alat by wema atleast to do simple banking transactions until recently they destroy the little simple benefits am enjoying frm the app. 1.Can no longer use my finger print to login 2.Can no longer use the loan function bcoz it is perpetually undergoing maintenance despite having amount in saving 3.Repeated password login is tiring 4.Internet banking is as useless as tissue paper 5.App security is very poor & needed upgrade. 6. The app is simple but boring 7.App update needed,1
2023,Great app seamless transactions but customer service extremely poor to contact on phone.,2
2023,Alat app is good and very easy to use. Keep it up WEMA BANK,5
2023,I hate this app why is the app writing transient failure and I need the money ungently,1
2023,Best banking app ever,5
2023,Have been trying to send money for over two week plus . But it keeps declining!!! Very bad work on your app,1
2023,Goof,5
2023,The service is poor,1
2023,"The worst bank I ever used. It takes almost forever to receive money into your account. Don't rely on them for urgent transaction, you will cry",1
2023,"The app is good and up to task but it has not been recognizing my fingerprint for months now, don't know why?",5
2023,It's purely amazing,4
2023,I funded my account but i can't withdraw only to find out my account is debite restricted please and have emailed severally but no response please resolve this i want to withdraw my money,3
2023,5 star,5
2023,"This app is really worse, I registered using my mail, your staff misspelled it and wrote another thing. Did change of mail and it's not reflecting in the app, means it's total useless because I need to create a PIN which I can't....so I can't make transfer or anything. So annoying.",1
2023,Best banking app,5
2023,I want to create an account on this app but when I reach the last part which is the security question part if I put in an answer it would show me invalid name,2
2023,Alat by Wema bank is now systematically defrauding people. I did a POS transaction that I did not get value for since on the 24th of December 2022 (last year) and Alat by Wema bank have refused to credit my money back to my account thinking that I will forget about the money so that they can successfully steal it. It's a shame on them.,1
2023,It's very bad,1
2023,You people want to scam me 😢 why is my account writing account not active if I want to transfer money to another account or even do airtime or data 😢 I have been trying this since yesterday but still same answer and replica what's really the problem? 😫 Do you guys want to scam my money ?,1
2023,"The app keeps stopping and crashing every time, it's not usable",1
2023,This a scammer app i swear.. Since January i don't have access to my account I can't send money out 😭 I went to wema bank self there staff respond rubbish I did news paper for the account self i go to alot of stress with all my working stress I still dey manage my self i swear you go hear am tomorrow aje for your coco mall breach in ibadan hear rubbish app ever,1
2023,"Very Bad, I gave you guys multiple chances but its over i am now uninstalling the app. I tried so much to log in but I couldn't even going aa far as doing a face recognition but it says the size of image is too big. you didn't provide any way to reduce the size (in qpp) nor allow me to upload a photo I already took with lesser size. This is not my fault but a fault of the app developers, why would you put a size limit on a photo used for verification yet not provide a method to reduce the size?.",1
2023,I think this is the wastest account I ever see I create an account and it was successful but ever since then I couldn't login to it. Keep sending verification code and still can't login.,3
2023,Have downloaded it longtime ago but I have been deny loan ...it's irritating and frustrating!!!,1
2023,Why did you deactivate my account? This is getting worst,1
2023,Am experiencing some issues with wema bank,1
2023,Since i change my phon i canot use this app i request for pasword since keep tel me wait for 24hs why?,3
2023,The app is useless money was sent to me up till today I have not received the money I contacted customer care no reply I will never advice anyone to use this bank app cause it misbehaves a lot 😔😔😞😢😥😖😠😠😠😠😠😠😡😡😡😡🤬🤬🤬😰🤬😰,1
2023,Good,5
2023,Awesome,5
2023,Better experience,5
2023,Good,1
2023,Could not complete account opening,1
2023,Ok,5
2023,The UI design can be improved upon. There's something wrong with backend. Especially when trying to upload photo for verification during registration.,2
2023,Ok.,5
2023,As much as I like this app doesn't stop it from annoying me I've to uninstall it almost every week when it won't open Please do something about it,1
2023,You made me upload personal documents for over a week now and I'm still getting notifications that it's under review. This is absurd! If you can't review those documents I urge you to delete all details of mine from your system immediately,1
2023,Rubbish app.....it was good at first but to set pin was a very big wahala...and it hasn't still worked ...bcos I am still trying it .. I hope it will be fixed,1
2023,This ALAT is working on my phone again why,5
2023,Perfect 💯,4
2023,"Please don't try to download this app or bank with them , they'll restrict your account and you won't be able to do nothing",1
2023,"Very worst and frustrating app, I have not been able to make single transaction since I opened this account, they put debit restricted on my money, they ask me to upload my documents, anytime I uploaded it they keep rejecting it, I don't have access to my money since, remove restricted on my money, let me withdraw my money and uninstall your stupid app, three weeks now you put restricted on my money scam alat by wema scam scam",1
2023,"Alart is d best for me oo,I didn't know others",5
2023,"Just downloaded the app and one thing I noticed instantly is how fast, responsive and seamless navigating through it is. Kudos to the bank and app developers.You guys did a great job. Wema will be my preferred bank from now onwards",5
2023,I have been trying to fill in my details on this app for sometimes now but is not going through. I don't know what actually happened.,1
2023,"I haven't been able to used the app for a monrh now as the app keeps telling me that I can't perform transaction more than 20,000 even though i haven't sent any money. It keeps occuring again",1
2023,super fast in transaction compare to others I have used.,5
2023,This is an interested app,5
2023,Wema Bank is a big scam now,1
2023,I like the app is good👍👍👍,5
2023,Good,5
2023,Good,3
2023,This is the most frustrating financial app. There is literally no help centre number attached it's app or website,2
2023,This is the worst online bank to ever exist my account got deactivated for no reason and I can't recover it,1
2023,Alaba@4970,5
2023,Very Good,5
2023,"Their customer care are not reliable, have asked them to help me update my phone number since 2021 till 2023, have made series of calls, they couldn't do anything but ignore, I don't recommend them at all. But if you know u want to waste ur time, u can proceed and open an account with them. How I wish I can even deduct from their star, I swear I will deduct it. Year 2023, make bank still dey do trash. Am done with transacting with their bank and my relatives much delete their yeye app.",1
2023,"I like the experience with the app, just want more features to be activated. I am also finding difficult to apply for the salary loan, on the app. Sent several mails but the Custer care keeps on giving the same answer. It would be great of it is fixed.",5
2023,It's quite easy to use. Lags a little and closes abruptly.,4
2023,"Its ok by me, i enjoyed my transactions and its fast.",5
2023,"In summary, alat has stressed me out. If there was zero stars I would've given that.",1
2023,Very poooor The app keeps stopping,1
2023,Bad,5
2023,I want to login on the app.......the stuff is telling me that I don't have profile.....that I should contact the customer support,5
2023,"Wema is lagging behind. The app keeps crashing and it is impossible to do face verification, thus, signing up is impossible. For your information, if you have excessive data to waste, you can download the app. But if you want to judiciously use your data for something useful, don't download.🙏",1
2023,Good,5
2023,"I just registered today, so I can get the virtual USD card but I saw it in maintenance pls when will it be available because I need it asap",3
2023,This bank so lovely,5
2023,"I can't create dollar virtual cards, which is the main reason I downloaded the app, says service is currently under maintenance",2
2023,Good,4
2023,Secure and reliable,5
2023,Excellent,5
2023,It so bad anytime I want to make transfer or buy airtime it will say my account is not active,4
2023,ᴵᵗˢ ʲᵘˢᵗ ᵗᵒᵒ ᵍᵒᵒᵈ ᵃⁿᵈ ᵗᵒ ᵗᵒᵖ ⁱᵗ ᵃˡˡ ⁱᵗ ʰᵃˢ ᵛᵉʳʸ ᵍᵒᵒᵈ ᶠᵉᵃᵗᵘʳᵉˢ,3
2023,Nice and goox,1
2023,This a scam app they stole my money and delete my login access ... I created the app to receive a payment and immediately money entered transfer the account transfer was disable .. And started asking for different type of verification ... Surrdenly the app crash ... I downloaded again and all got was my mail is not attached to any account on the alat ... Dont use it's full of scam ... They will steal your money and you will call till kingdom come with no solution ... Today make it the 3rd day ..,1
2023,Is very easy to access,5
2023,Very terrible 😔 Couldn't log in to my account every time,1
2023,Very good itz satisfied,5
2023,"Very frustrating app, it keeps on having issues of verifying your picture and signature without providing you a solution to it. you can't update your documents either.",1
2023,Fingerprint not working,1
2023,I've used the app. I cannot upload my ID. I'm using the NIMC slip.,5
2023,Satisfactory,4
2023,"Having a terrible experience operating this app and the bank, Wema is a failure and very unreliable.",1
2023,"Just like every bank, they have network issues but manageable until recently when my profile was disabled for no reason. And it was really annoying because it happened when I needed it the most.. during this 2022 year end. And you guys have bankers that are not professional. Look into that",2
2023,Best banking app in Africa... I think Other Banks should come to wema and learn,5
2023,"Better media marketing and communications privacy, digital development and accessories improvements",5
2023,I love this app so reliable. But the their pay day loan give me concern,5
2023,All of a sudden app stopped working,1
2023,I just got on board. Once I tried to snap my signature the app crashes. I finally managed to d that using an already saved signature No the app keeps stopping and restarting after every 5 seconds after I log in . You can not perform a single transaction with it.,1
2023,"Stupid app !!!! Created first account and I was not able to link my EMAIL, I funded the account with 500 and I wasn't able to withdraw till now. Decided to open a fresh account to connect my email. They said, my bvn is attached to another account. Skip and fund the wallet it to get virtual card. I was denied because, my account wasn't active. Message them, No reply till today. Now, you have successfully chop my 1k on different account. !!!!",1
2023,Change 3D or,5
2023,"The issue started late 2022, thumb print authorisation refused to work, now I no longer have easy access to my money. Please guys I'm entrusting my fund with you, this issue looks like an easy fix it's shouldn't take hours but now it's taking weeks. I just hate typing passwords. Thanks.",2
2023,"Logging into the app is the only thing I'm able to do, as for any other reason like making transactions the app just closes or restart.",1
2023,Excellent,5
2023,Really done great work to me. Had an issue with my account got freezed and I forwarded the complain via online and the issue successfully got resolved. Keep it up 😘,5
2023,I can't login my account,1
2023,"Easy to assess, but then I don't know why I can no longer login with my figure print",5
2023,This app is not working at all when I try to chat them on WhatsApp there are not responding,1
2023,"The App has been of tremendous use since installed but presently,I have had problems logging into my account.",2
2023,Hey dear I need to fund my account,5
2023,Please can the error with setting up a pin be corrected. I can't get past the security question.,2
2023,"The app has been giving issues. I call customer care, the only resolution they could offer is ""visit the branch"" I have visited the branch more then 3 times, I still can't move money out, I call my account officer, LISTER ENGLISH, (that's her name) she was very rude & unhelpful. She said I should visit the branch, I said I needed urgent help & visiting the branch will take time, then she raised her voice saying do I want her to keep telling we to do what will not work, very poor service!",1
2023,Horrible customer service so frustrating I want to cry bcoz the money in my account is all I have and bcoz I entered wrong password and I clicked on forget password for another password and they are sending me an OTP on my registered number but I didn't receive any not even on my Gmail account o and have been doing all I can to get help but all not to avail very poor app.😠😠😠,1
2023,Cool banking I love this my Bank,5
2023,Good experience easy control incredible mobile banking experience ...👍🏼,4
2023,"I can't generate the dollar virtual card it keeps saying ""the service is under maintenance"" and this is one of the main reasons I downloaded the app and it's not working.",2
2023,"This app is bad now, if I want to check on how to disable card it keep crashing",1
2023,Can I make an online payment in USD using your virtual card?,2
2023,So boring😡😡 I can't create an account. Always showing not qualified.,1
2023,Nonsense They Restricted My account and I have money Inside,1
2023,Better,5
2023,Love it,5
2023,I have collectet my alat card 2 month ago but i dont kwon how to activet in my mobile app,5
2023,I haven't been able to login to my app since 3 weeks now can't receive otp to reset password and reset security question is also not working and am not able to reach out to customer care via phone call am very disappointed in your service,1
2023,Good,3
2023,"It is a terrible app. I have made a wallet account twice now and it always deletes my account details from the app. When I input my email address and password, it always results in ""transient failure"", even though they're the correct details. I shouldn't have to sign up every single time I want to use the app. Why do you keep deleting my account? Worst banking app I've ever used. Do better abeg.",1
2023,"Why I'm i unable to register, it keep closing anytime I reach to upload my signature",1
2023,"The App is rubbish totally rubbish,even firstbank App is easy and better to use than this stupid wema bank App, pls developers navigate this app in a way that it would be easy for customer to use your App is rubbish and waiste of time",1
2023,This app is trash and it keeps going off by itself,1
2023,Am having issues with transition limits and accounts upgrade,1
2023,"I really like the app though I still have one subjection, The charges for transactions is very high. I recommend you guys though 💪💪💪💪",3
2023,"Best online bank app ever, i will give you ten stars 🤩 you guys Worth it . Alat by wema is so smooth and easy to use though before they'll verify your account will take up to 3 to 4 days once that is done you will enjoy the app . Guys try it out",5
2023,Too much of unnecessary debit,2
2023,"This bank is so frustrating and zero customer service, they'll be removing money from your account for no reason, if you try calling there customer care they won't pick and your call card will keep on wasting, Please i advice u stay away from them, ZERO CUSTOMER CONCERN",1
2023,Love it,4
2023,"This is the worst bank app I have ever come in contact with, you can't fund your account nor can you send money to other people...it keeps giving failure messages for every action done on the app. I just join and for days even weeks it's still saying my profile is under review, I have done all the kyc required and still the account number they gave can't be funded.....this is just a failed project..... unless am the only one this is happening to. A total waste of my time and effort.",1
2023,Useless app very annoying,1
2023,"Wema bank is reliable, and this app amazing.. Easy to use.. Thank you wema, you are the best.",5
2023,"It's so easy to access, I like it",5
2023,Please don't use this app guys they are indirectly frauds my money has been on this app for getting to months now and I can't access it all in the name of upgrade despite providing every necessary requirements but till date they refuse to let me have access to my money for no reason when ever I call their stupid customer care service line they keep telling me to wait for 3 days till today what a scam Refund me my money I no wan bank with una again abeg,1
2023,Very good I loved this app,5
2023,Nice,5
2023,"Receipts always empty. Since the most recent update, fingerprint login is no longer working as it always fails to authenticate.",3
2023,"Great app, Best Bank 👍",5
2023,Poorly developed app. How can I make a transfer and you sent a failed transaction message to me? When I do the second transfer you will go ahead to debit me for both failed and successful transfer on Alert. Then you will send one sms to me. That look like deception and stealing in disguise.,1
2023,Very great,5
2023,"Once I tap ""Login"" on my ALAT app, it just closes. It's been going on for about 2 weeks, I've updated the app too, cleared cache, nothing...",1
2023,"Loan mandate keep failing after debiting, it debit then ask to close webpage with no icon, tried it almost 20 times, got debited but once i click back it takes me back to setup mandate",3
2023,I like it,5
2023,Very nice and very good app,5
2023,Good app,5
2023,Good and nice app,5
2023,"Stupid app, will go off when I click on sign in",1
2023,Easy to use. Smooth transactions. Please my Alat Account is debit restricted. Kindly look into this. Thank you,4
2023,What can you say when they ask you for favourite tv ad,2
2023,Wonderful,3
2023,"Just wasted my data. Can't sign up. I keep tapping on ""Take Photo"" and ""Upload Signature"" and it doesn't work.",1
2023,Nothing works with this app... Can't even successfully create a virtual card,1
2023,The fingerprint is rubbish. It shows successful but end up rubbish charges is just rubbish pls tell the developer to upgrade,1
2023,Support all my device and information,5
2023,Good,5
2023,"The app is good but the Bank is Bad. I have had more than 3 failed transactions, complained and nothing was done about it. Firstly was 18/08/2022 Secondly 12/12/2022 Thirdly 26/12/2022 After several emails, DM's and phone calls. It's really sad.. and they are ones that open unrestricted and unchecked accounts for this Fake loan apps..",2
2023,I love this app so much,5
2023,"I just got onboarded and it hasn't been a good experience really. I'm having problems for creating a PIN and requesting a VDC, but I keep getting error response; it's either 'Timed out' or 'Under maintenance' Kindly let me know if this feature is doesn't work, as there's no need to keep this app on my phone.",1
2023,"Best banking app i have ever used , thumps up to Alat",5
2023,When are you fixing the fingerprint authentication,3
2023,It good in banking,5
2023,This app can be frustrating! It keeps stopping and I have to uninstall and reinstall every time . Please you need to do better and fix the bugs.,3
2023,Please why DOLLAR VIRTUAL CARD is not be updated since?,2
2023,Awesome App,5
2023,I love this App sooooooooo much 😁,5
2022,I've been unable to sign in to the app. Each time i click the login button . The app just suddenly closes,1
2022,I am so sad about this app because I don't know why I can't receive an otp,1
2022,It is the best app have ever use,5
2022,Nice app,5
2022,"Your app has a bug... a new user can't register. Keeps prompting user to enter a valid name, though all fields have been filled",1
2022,The previous version had a fund account feature that some how missing in a supposedly upgraded version,1
2022,Nice app,4
2022,"This is a great app so far, but i have not been able to access the app for three weeks now",4
2022,Why can't I use my finger print to sign in,3
2022,"Very easy to use, Kinda like it tho.",4
2022,I don't know if is only me but I must say that I have a lot of bad experience with this app Yesterday someone sent me 1000 naira but the money is reduced to 853naira. Then this morning again I received one thousand naira alert but the money didn't reflects in my account and my previous account balance didn't change though have lodge the complaint and I hope they find something to do about only then I can review again,1
2022,I transferred money to my account and I received sms credit alert and I was also debited for the sms credit alert but still the money is not showing in my balance worst bank ever,1
2022,Keep rejecting picture of mine,2
2022,Unable to upload my identity always saying unfortunately app has stopped. And I deposited on my account and it's not reflecting. Do something about it...before I will give it 5stars,1
2022,Soo good up,5
2022,"Poor app, I deposited but I tried to send money it stucked",1
2022,"This app is the worst I ever seen, this is the second time I'm experiencing this issue with u guys...I took a loan, u removed the loan when my money entered and u did not clear the loan. The first time u removed the money twice, now u want to do the same...what kind of user experience is this...mehn this is badddd.",1
2022,"Very very sad and disappointed 😥, have been trying to login to my account but it's not working and I have sent mail to the bank but no response even on WhatsApp, the support is very BAD, all the money in my account GONE!!!",1
2022,Hi i cant register using the application because if i agree the terms and condition will not pass through....this is very bad application and the customer care is useless,1
2022,"Not good Please must one have international passport before you apply for a loan I dn't really get you people your requirement are too much, you ask for BVN SIGNATURE there is nin it must not be international passport sorry correct this app am disappointed on it",1
2022,"I can't log in,it shows Transient error",1
2022,"Hey, so I'm trying to sign up to app but when I get to the security question part it keeps showing the massage name invalid and I don't know why..",1
2022,Why adding unnecessary validation on set pin field and set pin should be done after the user have successfully logged in the app,1
2022,I'm the one that told your baby father everything,5
2022,"This app is absolute rubbish. Couldn't log in to my first account... I opened another account just few minutes ago, found out the dollar card feature is no longer available and now I can't even log in to the new account I just opened... Account of less than one hour.. Ahhhh. This is nonsense. Waste of space and data",1
2022,Not functional.zero.,2
2022,"I should not have to enter my password each time I want to log in to the app. I have reasons to log in several times a day to confirm successful debit and credit transactions. But this app version cannot login using the fingerprint biometrics. Even after authentication is successful, it will still fail to log me in until the password is entered. That isn't good enough. Your IT team needs to work on this as soon as possible.",2
2022,This app is very very useless steer clear of them because they would steal your money. I opened a alat account and i put some money there and hours later when i want to login its telling me transient failure. These people just want to steal your money avoid them except you want to lose money,1
2022,Woeful,2
2022,Good app,5
2022,I can't login. What's the matter,1
2022,Sign up issues,5
2022,Very good,5
2022,"So cool to use, no stress and easy in making transactions",5
2022,Fantastic,5
2022,"Clearly this app has not been well and adequately developed before being brought out to we the users,there is a lot of technical malfunctioning in the app,just signing up is an immposible task,as the app keeps redirecting to a website that is anavailable or down each time,then going back to the app,it will say 'app not responding'. This is very poor,as it is discouraging and chasing away potential users",1
2022,This people steal people's money I funded #5900 but I saw #5150 pls don't fall a victim,1
2022,I've been trying to verify my phone number and email but this app doesn't send verification code. Can't go any further after inputting bvn,1
2022,Literally the best banking app in Nigeria,5
2022,Cool 😎,5
2022,Superb!,5
2022,"I don't understand why this app is acting like this, I tried logging my password, they said incorrect password. Trying to change the password, they refuse to send me OTP, even Gmail is not reachable. What is going on, please try and reply to my messages.",1
2022,I have not been able to create a virtual dollar card for the past 12 months despite having the minimum fund amount Any issue????????,1
2022,Best application i have ever seen in this world 🌎🌍,5
2022,"This is the most useless and frustrating bank app I have ever used. Today one thing, tomorrow another complain. I do no recommend it to anyone at all",1
2022,"Ever since the last update, I've been unable to sign in using my biometric(signature). Please, you need to fix this",4
2022,I need refer code pls,1
2022,Nice,5
2022,Very bad app Please do not download,2
2022,I have been trying to open a virtual account but can't even go through the selfie. My face have been scanning for more than 2hrs now still scanning. An even tired and thinking of just forgetting about it totally,1
2022,"A wonderful loan app, with low interest, I love it.",5
2022,"It telling me, it will send me an otp, and it hasn't, it never does. Have done it more than 15 times, am already tired fr",1
2022,Good,4
2022,"I would say after the hurdles of setting up the app, it's been seamless until lately. Although you hardly respond to reviewers comments here. I would give a 3 🌟.",3
2022,I have problem logging into my alat since last week,2
2022,Nice payment App for upgraded iOS and Android devices..,5
2022,This app ALAT was very fast transfer to other bank account transfer was never hang write successful before if a 5-minute the person have received it that is why I give them five star,5
2022,I recommend this app. Trust me,4
2022,I have used this app/bank since 2017 effectively. But 2 days back i came to login and the system tells me that the app can't Login at the moment. I waited for sometime and tried several times then a system message popped up telling me that my profile is closed and i should contact the support. I write to request that my account be restored to normal please. I will correct my star rating if you look into my problem,2
2022,Have been using it for a while now. Only to be currently logged out and saying my profile is inactive that I should contact support. I can't access the app anymore.,2
2022,Ok love that app,5
2022,"Still the best app i'm yet to use. Alat my alert never fail, 365 days i can testify of 99℅ of great functions. Keep it up Alat !!",5
2022,"Cool, just the charges by the bank for transaction is weird",5
2022,"Scam!!!! Scam!!!! I deposited 24,000 in the account and they won't let me open it or access my account",1
2022,Cool,4
2022,Please I need you guys to refund my money back.... Always telling me Account is not active...I need my money back please can't I open an account without BVN,1
2022,Great app,5
2022,Thanks so much u are the only one and the best no cap,5
2022,Excellent,5
2022,Great app,5
2022,Very poor app can't upgrade account unless I downloaded the form it sounds like joke unlike other online banks I have made series of transactions this morning all failed. and the one which was successful the receiver hasn't seen the alert make this app easier for people to use,1
2022,"The app is giving me a problem ,I can't even log in to my account any time I click on login it will stop automatically why is that happening AM VERY TIRED OF IT MAYBE I WILL HAVE TO BE USING ANOTHER BANK MOBILE APP",1
2022,WEMA bank to slow to receive alert please do something about your bank,5
2022,This app is totally evil I can't login when I suppose to send money to my people for Christmas,1
2022,I don tire for una That's all I have to say Because as of now my 12k is stuck in your useless app Telling me transfer failed now I had to delete the app and I'm installing again This is not the first or second and Even the third time sef🤦,2
2022,"This is a ded bank with almost no working function, it will disappoint you when you need it.",1
2022,Awesome experience so far!,5
2022,"Please don't. Waste data downling this app is a total waste of time. This app is full of bugs,and crazy documentations. The virtual dollar card service stuff is not even available.",1
2022,I'm finding it difficult to login into the alat app.. it keep saying server unavailable.. please fix this,3
2022,"Poor performance, can't open the app since Monday it keep replying account inactive",1
2022,"I love the app,it makes it easier to do transfer and check account details than USSD",3
2022,"I needed the app it,s 99 per cent downloaded",4
2022,Please u guys should improve in network or receiving Money this na money not paper haba it's frustrating they'll fund me it's take ages before I get it,2
2022,Please WEMA/ALAT I am having bad experience at now because of your network I have been trying my best to access my account it's not possible because of your network I uninstall my app and install and try again same challenges so please I want you guys to help me send message to my mail I want to access my account,1
2022,Good app. I've been having issues logging in to my alat app. Please what's happening?,5
2022,"To Me wema Alat is the best banking app ever, Appreciated, well designed and very understandable. Keep the good work.",4
2022,Very useless bank you can't get account from online it will always take you back to the first step,1
2022,Nice app. Keep it up. The finger print issues has been solved and things are working well.,5
2022,It's saves time and also highly effective.,5
2022,Complete rubbish. Can't activate TouchID and Biometrics,5
2022,"Trying to login after downloading the new version,it's written time transient. Too bad",1
2022,The app is good and I love it except for one thing Your customer service is extremely bad You can't get things done without having to burn all your airtime And emails are not being replied to Please improve the services,3
2022,Please why is my account disactivated when my money is still inside please I need my money back,1
2022,Difficult,5
2022,Excellent,5
2022,Good experience,5
2022,"Very terrible, I won't advise anybody to use it",1
2022,Dollar virtual card isn't functioning,1
2022,"I have been finding it hard to transfer my fund and my account has been restricted from making transfers after i made so many positive steps to fill in my id,please help me get this done 😓",1
2022,Very stupid app you can't pass their security questions because the answer you put is not valid,1
2022,I can't login into the app anymore....says my profile is inactive don't know what that means and I need my money for something urgent,2
2022,This bank is something else freezed my account and sent Debit card to me how on earth will i activate my Debit card this Bank is getting worthless,2
2022,Nice one interesting one,5
2022,Still the best and low-data consuming banking app so far,5
2022,Good apo,4
2022,Full of error messages. It's from one glitch to another. I've been trying to manage my cat and set options for it for over 5 days now and it's always one error or the other.,2
2022,Let me give it a try first then I will give it 5 start rate,2
2022,Very unreliable. Slow and irresponsive at times. Always down. Users credibility for making payments using this app is utterly disappointing. The concerned developers need to do a thorough overhaul or step aside for quality and qualified alternative developers.,1
2022,Very good 👍,5
2022,I can't login to my account what is happening keep saying inactive contact support desk,1
2022,I'm not been able to login to my app recently Pls rectify,1
2022,"Please what's the meaning of ""I HAVE EXCEEDED MY LOGIN LIMIT""? I can't recharge or transfer because I've exceeded my login limit.",1
2022,"This is the number 1 worst loan app in Nigeria,they are just too useless ffir nothing,u can't find out ur account,they cannot connect ur pin for u ,with many other thing,if u download this loans app u just wasted ur money and data",1
2022,Just haven't yet get to use before but believe,3
2022,"Fast, efficient and reliable",5
2022,Logging in I'm unable to log in to my alat app. It keeps saying something went wrong and the app closes... Please assist as I need to make my repayment,2
2022,The dollar virtual card feature don't work,1
2022,The selfie I keep taking is always exceeding the photo size. It's not my fault. Please assist,2
2022,Cool,5
2022,I can't even make transfer. Its showing debit restricted 🥺🥺🥺🥺,1
2022,Very good,5
2022,"Alat are you people not offering loan, if una no day give out loan you tell me ooo, I never know how many days una want to review my profile, I just tire for alat",2
2022,The best app I have used so far,5
2022,This app is useless I couldn't withdraw my money It keep saying debit restricted and account not active Done everything I could but all to no avai l I advise nobody to this app,1
2022,Excellent app,3
2022,"The app is currently down, my profile is inactive according to the app error message, I hate what is happening right now, I can't do any transaction.",1
2022,I love the app,5
2022,"Omg it's so annoying, itried logging in, I saw that I have exceeded my login limit! What! I tired again, it said my profile is inactive. Tried the next day Authentication failed. Am about to give up. One mumu app will not frusstra me this season.",1
2022,Good,5
2022,The app is good.,4
2022,"What is the meaning of my profile is inactive I want to log in to the app and the netwrk is very bad the next thing is my profile is inactive I should contact the desk or what ever,what is that for I don't understand ooo",1
2022,Virtual Dollar card is still not working for me,2
2022,Happy,5
2022,Hello #wemabank What's wrong??? I can't log in to my account. Since over 2days now 😢😥,1
2022,Una app Don hook my money 😭😭😭talk say inactive account,1
2022,"My account has been locked, my profile is inactive after trying to open my account with my fingers print or password. Pls fix this 😭. Customer service is too poor😤my 5k is gone",2
2022,Update the app for saving beneficiary,5
2022,The app is force stop without any reason before I get to my personal information on it I need to uninstall it and reinstall it and log in again please I don't like that,1
2022,Good,4
2022,"Hi wema, I'm having authentication issues. Please fix it Thank you",3
2022,"My profile was just deactivated with no specific reason with all my money inside. This is unjust, fraudulent and broad day scam. How does this happen",1
2022,I love this app,5
2022,Good,4
2022,Good,4
2022,You are good,5
2022,Its better now,4
2022,Rubbish Like you guys are so late in approving documents,1
2022,Nice app 🤝👏,5
2022,The app keeps logging me out and I can't login in,1
2022,At first I didn't like this app but now I can gladly remember it for my friend.,5
2022,Since I bought a new phone I enjoyed the service very well,5
2022,It keeps shutting down Everytime I tap log in pls fox it 😭,3
2022,"hello developer,why is my app displaying transient error whenever i tried logging in",1
2022,I can't seem to update my social profile or activate my bank card.,2
2022,It's dollar virtual card under maintenance It's not goot,1
2022,After installing the application it those not work on my phone,1
2022,"Please what's wrong with your application, card control isn't working. Making me unable to transact online with the ATM card. Please attend to this issue. I have write mails to you people none was attended. You guys should try to attend to this matter na.",1
2022,Whenever am trying to put my mind it's gonna show me alat keep stopping,1
2022,"Resounding ,Okay and Secured Effective !",5
2022,Nice,5
2022,Awesome,5
2022,Excellent service,5
2022,Wonderful,5
2022,"This app is disgusting, I could withdraw my money nor transfer. After contacting them through mail, I was told to upload picture signature and I.D. But the app kept telling me you cannot edit and didn't allow me to update at all. I'm tired.",1
2022,"Am speechless, there is an erronious 100000 on my ledger account since 9/9/21,but complain as been, made since den they were posting me, to repartrate na whala, instead, it was used to reduct unecessary deduction,",2
2022,Fantastic!,5
2022,This wema alat are scammers they will intentionally restrict your account so u can't withdraw and they will keep telling you they are verifying your house address for up to a month...I have requested they close my account they still don't want to they keep telling me sincere apologies for the inconveniences for up to a month now. I will not advise anyone to bank with them. Take your money to a branch where u can visit them at any time to resolve issues,1
2022,It's a very good Bank app to easily set up an account and start performing transactions seamlessly. I also get a domiciliary account without visiting the bank. Kudos to you guys 👍. But I can't make transfer from my Dom account to another foreign account this is not too good.,5
2022,It's easy for all of us,3
2022,I don't understand this alat if you want to sign in write a incorrect password this app don't deserve to give any star,1
2022,You guys took my 1000naira and had to cancel out my card order !!!,5
2022,"What the freaking heck is wrong with you guys!!! I can't get past the registration stage 😡 after taking a shot of my signature, the app stops functioning.... it automatically logs out, what could be the problem? It's so damn annoying 😠😠 please do something about this ASAP!!!",1
2022,"ALAT Dollar virtual card is still not working, how can I fix it?",3
2022,Thanks for reviewing my report,5
2022,Fun easy to use,5
2022,"If you're in search of problems and can find any, register on this app. You can only and always regret knowing them. Extensively poor customer service, with stupid and annoying services... You will regret!",1
2022,Lovely app sweat to make a transation,5
2022,"I almost deleted it but it turnout that I had not know the way to register and login. But now, I am thanking the developers of this app. Thank you very much. I am now enjoying the app. It's so much fun using the app. So lovely and easy to use. I love the app. It's so real and on point.",5
2022,This app is giving more problem than expected to log in inside is a very big issue for me and it always giving me headache whenever I want to login inside,1
2022,"Clean and simple interface. However, the list of local governments for Benue state is refusing to load and that field is mandatory when adding your address for card delivery. Seems the problem is peculiar to Benue state as other states have their LGAs automatically loaded.",4
2022,I have problem with the logins,1
2022,"I've been using my alat now for a while buh all of a sudden it stopped working, each time try to log in it Force stops",1
2022,I t i s v e r y g o o d,5
2022,I really regret downloading this app and putting my money into it. It keeps saying debit restricted. I uploaded my documents and still nothing has been done. I sent emails and even called the helplines but they just burned my credits. I'm sincerely very frustrated at this point i need my money back please,1
2022,I love this app,5
2022,Terrible,1
2022,Useful n free in most cases,5
2022,I couldn't log in to the app again please help,1
2022,"The app has been wonderful so far but recently,it is not even opening at all,for like 2 weeks now",3
2022,Omo it's a ggo.app love it but why are there always issues with the card I can't do card control so.my card doesn't work with all Pos only some it's annoying so I can't do an urgent withdrawal,3
2022,The APP is fantastic but when you apply for pay day loan it will not work after 24hrs you need to improve on that,1
2022,"Wema Alat is just another useless project, am not surprised either. An extension of mobile App. A pure mockery of digital banking. I requested for alat card, I was given alat card over 3 month now and the process on the app is still READY FOR DELIVERY I can't activate. What is digital about Alat. Poor customer service, an embarassement to digital banking",1
2022,Very terrible experience. Have been taken a photo up to 20 times and none could upload. So annoying.,2
2022,The application now crashes when ever i open it. I even update it but it still crashes,3
2022,Wema bank is the best,5
2022,Nice,5
2022,Very fast in banking with,5
2022,I don't know why I can't login into my app I really don't like it bad experience,1
2022,"Customer service is incomplete till date, they will frustrate you.",1
2022,So great 😘😘🤭🤭🤗,5
2022,Fantastic app Keep it up guys I want to access my nysc loan How do I go about it,5
2022,"My registration went very smooth. This app would have been really amazing if your customer care service was active. I sent money to my ALAT account and discovered it wasn't active for transfers..I was asked to wait for two working days, I waited patiently and it's still not active.. it is exactly a week today. I've sent mails but no reply not even an automatic reply, I've called the customer care too but all they do is waste my airtime and hang up Work on your app and customer care service too",1
2022,Worst bank I have used so far I did all the verification and then some one send my money I can't transfer I can't withdraw no costumar care to help scam alart,1
2022,I really love the app they've improve the app.. It doesn't stop anymore,5
2022,"Registering on this app is hell. There's the option to take a picture, but then you'd say it's above the size limit. Error this, error that. Trying to change my password for an existing account, and even after entering my new pin, it still says ""pin not inserted"" or something.. Tiring 🙄",2
2022,Stupid bank app if I want to request for a naira card they will write to me. You can't request for a new card at the moment 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡,1
2022,Very bad experience calling the service center and they can't figure out what to do. I have a pre-approved loan on my dash board and till now I can't access it,2
2022,"I give you this app two stars because when I tried snapping my signature to set up my card, the app was just saying ""ALAT app keeps stopping"".",2
2022,They are nothing but scammers. They don't reversed customers hard earned money if stuck in an unsuccessful transaction. Be cautioned before you fall a victim,1
2022,Best experience ever. I get credit alert within seconds,5
2022,"Wait I don't understand what's going on o I downloaded the app, opened a wallet and actually put 10000 naira in it At first they removed 50 naira But that isn't the problem. The problem is that I want to transfer my remaining money to another account and the app is telling me that my account isn't active 😓😓😓 Abeg what can I do",1
2022,"Cool app, but why can't i get a loan?",4
2022,"The most worst app I've ever seen in my life and the most useless bank I fund the account and no problem but to withdraw my money back is now a case, How will I delete my acc to don't even want the money again very useless app it keeps closing when I wanted to upload my nimc better upgrade it to better experienced",1
2022,This bank is worst I've been trying to withdraw money but they've been playing with me telling me it's restricted,1
2022,I am not having problem with dis fantastic app,5
2022,Request card is taking more than 30 days now compared to the 5-days mentioned,3
2022,"The app is frustrating and disappointing, it keeps stopping in the process of transaction. I had to start over and over again.",3
2022,Fast and secure,5
2022,Nice for everything,5
2022,Why my Alat account showing Debit restricted I don't understand please do something about it I still have some cash inside.,1
2022,App needs an update,4
2022,Superb App.... I so much love it,5
2022,This app is useless,1
2022,How is it that my profile is not active and I want to make transfer since morning,1
2022,I can't even login,2
2022,Good,5
2022,I love this app,4
2022,Alat application is awesome,4
2022,Fast and easy to oprate,5
2022,Good to use 100 percent,5
2022,"Poor service in customer relation, for over two weeks changing a phone number has become mission impossible",2
2022,"Creating a pin on the Alat app is a terrible experience because it always fails to send OTP to user's email. And without the OTP, the pin cannot be created.",1
2022,Let's be able to make transaction to abroad,4
2022,This Ded barely have functional features. Just sell the bank already.,1
2022,"Great app, alat is really good and their customer service is top-notch Keep up they great job We love you Thank you for bringing the virtual dollar cards back",5
2022,"Great app , I was try to transfer money since morning till now. Is telling me, ""your account isn't active"" thank you",5
2022,"It's just like every other online banking, Abit confusing... But my issues here is that the is biometrics not working plus every time I tap on the App it will always show ""app not working""... I really wish they step up the app..",2
2022,When is the dollar virtual card going to be available?,5
2022,"The user expercience for this app is really trashy...OMG...Like Alat need to learn from other apps before making their app...There like tons of bug error in the app Ahn Ahn. How can verification take like 1 month to confirm..Ahn Ahn...Have sense nah..You guys have alot of work to do..I'll recommend Opay, fair money, Kuda, piggyvest to people than you guys.. You guys are still learners. smh",1
2022,"Alat by wema is very bad app i sent money to my dom lite account and now i cannot withdraw it, and dollar virtual card is not going anymore. Very sad. Please let me withdraw my money.",1
2022,Ll,5
2022,Since I have being using this app I keep having One issue or the other. I made every necessary documents available and I was doing my transactions all of a sudden I was made to know that my signature and photograph has not being approved after months of transactions,1
2022,Easy and accesable,5
2022,"This app is trash, I forgot my pin and I have been trying to change my pin it's keeping show me Could not retreive validated image and I contacted there support they didn't respond and it has been almost 2 months now I can't withdraw my money this is really bad, you guys need to fix this app.",1
2022,"Why is my account showing debit restricted why, 🥺😭 the money that was sent there 5500 is my med fees why are you people so bad",1
2022,They are fraudulent,1
2022,Perfect,5
2022,"Have been using this app for some times now, but I can't access it I don't know why",1
2022,"I've been trying to register it since three days ago but what is saying is The ALAT has stopped, please do something about it",2
2022,This bank and kuda is one of the best mobile bank currently in Nigeria.,3
2022,"0! I was told my account will be reviewed within 2 working days,it's almost a week now and it's still being reviewed. Sent messages to customer service but no response! My experience score is 0 for this app.",1
2022,🥰,5
2022,"Alatwema app should be a scam! Debit restriction was placed on my account with a balance of N151000 and I'm disallowed to update my address, employment status and ID card on the app since over a month ago. I've wasted so much on calling customer service number and no help is forthcoming from any angle. What a mess is going on here?",1
2022,Good,5
2022,Nice app,5
2022,Please try to enable the system perform transactions More efficiently. No one enjoys a faulty product.,2
2022,Hello @alat_ng my account showing debit restricted but I am verified to level 3 please unrestrict my account for me,1
2022,I did a mistake and was unable to redo it,1
2022,"App is now having network issues,also log out on its when I try to put in bio metric",5
2022,Pls I login into my account but said my acct has been deactivated what can I do,1
2022,This is a bad app. The customer support is worst. Attendance to app query is zero. This is not expected of a financial app. Better to remove it from among the apps.,1
2022,"I am having difficulty upgrading my account to a Tier 3 savings account for weeks now, I need to increase my transaction limits. I have filled my details and uploaded my documents in-app, yet it keeps asking for my ID and address countless times. Customer service says account upgrade takes 48 - 72hrs but it's been almost two weeks now! 🤦🏽‍♂️",1
2022,I love the app but the hold my 10k for over 3 days now in this hardship times and the have poor costumer service,1
2022,Rubbish app,1
2022,"What's happening I can't veryfiy my identity, during the taking of the picture it's not going through",1
2022,The only reason i downloaded this app is cause i needed a virtual card but for whatever reason top up is a hassle. You guys took my 500 for the card and now i cant see the card or create a new one. I demand a refund of the virtual card. UPDATE: This is a very useless and very frustrating app. Give me back my money for the useless virtual card that i don't have any more. You guys have been a big waste of time.,1
2022,"I keep saying this to my good fello Nigeria please don't bank with this criminals bank, they took another 1k from my account today again, yesterday they took 1000, please avoid them! Help me splend this new, it's a fake and scammer bank, they are here to collect people information ooo",1
2022,"The main reason I opened an account is not even working, I've been trying to open a dollar virtual card and it's telling me BS",1
2022,More reliable and easy to access Keep it up,5
2022,I love alat by wema,5
2022,iuy,4
2022,Pls i want to change my gmail how could i do that pls,1
2022,Worst ever app in the world,1
2022,I'm unable to log in my account as the app keeps stopping! Please fix it... Till now the app keeps stopping and you don't fix it... What's wrong?,2
2022,They won't even send the OTP on time yet they will be giving only 15 secs What nonsense..,1
2022,"I think this app is a scam, becareful guys, I funded my account and it's using debit restricted, bad customer service",1
2022,Wonderful to have your bank at the finger tip.,4
2022,Very useless bank,1
2022,It's a good app,3
2022,This bank na scam there debit 20300 for my account,1
2022,I Love ALAT.,5
2022,Cool,5
2022,Great,5
2022,"Transactions, charges and verification. Very stressful in my opinion",1
2022,I can't create an account 😤,1
2022,I like the seamless experience the app provides,5
2022,Good app ever,5
2022,"By far, one of the best banking applications in the industry. The user experience and flow of the application is top notch. Been using this for as long as I can remember in the earlier versions and this app has never failed me.",5
2022,Since I created my account in wema to long into my account now problem wema why nah,1
2022,"I have used the ALAT app and it has been seemless in my transactions. One feature I love the most is that, you can initiate a transaction and navigate to other screens to perform other transactions while the initial one is still in progress. Once the progress is complete, you will be notified on the notification bar. This feature allows me initiate multiple transaction. Unlike other banking apps where you're stuck on the transaction screen and navigating away may cause transaction failure.",5
2022,Fantastic operation,3
2022,Kindly lliilj9 Llllkkl,3
2022,"Why claim to be a digital bank when half of your app functions don't work? Even when you try to get help from their website, you're redirected to the app to endure more frustrations. Your app sucks! 😑",1
2022,"This is one of the best banking apps out there, the User Interface is great and Transactions are processed very fast.",5
2022,The app serves the basic functions quite well. These guys are swift to make updates when they notice issues. Looking forward to more amazing features,5
2022,Excellent banking app. Does not fail in all my transactions and it's finer than other banking apps I've used in the past,5
2022,"The app is really great. It has a lot in it and by usage it is highly recommended. It has Goals, saving plans, easy transfer, loans, and variety of payment options. Opening of account is quite easy and seemless also. Give it a try.!",5
2022,"Very good user experience, a lot of thought was put into the app development. Well done Alat by wema.",5
2022,"Have been enjoying this app since have been using it, i like the fact that i can easily navigate through to perform any transactions i wish to do, most expecially the spend and save feature make me save more these days, together with other Goals and I earn more interest",5
2022,Am giving it five star so you see it you done see where dem minus money when person receive not send ooo u receive money dem go minus u send dem go minus 🚮 I think this is for only the rich,5
2022,I love this Alat app so much💙 It makes my transactions easy and faster 💯,5
2022,"My account is debit restricted,and i was asked to do an update now it social media update but after putting all my social media handle no submit is not showing pls i want to withdraw my money plssss",1
2022,Virtual cards not working.,2
2022,Fake app i deposit money on it up till now i can't withdraw or send to people please i need my money back please poop!!!.,1
2022,I am crying while writing this. My 100k is with you people and you refuse to release. I am starving and my baby is also. Please remove the restrictions and let me withdraw my money 😭😭😭,1
2022,Very bad very bad what a poor app I open this app since yesterday with my 24thousand😡😡😡😡 you people don't want me to withdraw my money you people are telling me my account is on Debit restricted for what???l have send all the documents since yesterday and you people went to chop my money 😡😡😡 people are scammers YES you people are scam Active my account or send the money back to where l send it from Scammers,1
2022,"Quite okay, it's easy to use.",4
2022,Wonderful,5
2022,Can't even login anymore,1
2022,"Worst App, to update your address on the App is error. To create virtual dollar card na wahala and of you finally create you can't use it. Very cunning thing. Pls just stay off from this App cos it deserve nothing but zero star",1
2022,IT'S A VERY GOOD APP,3
2022,"Good morning, plsss what kind of platform Is this, I created the account on 22nd November and I deposited 1000 there and is telling me I can't withdraw or do transfer...plss can u refund my money back plsss,stupid platform",2
2022,Ikpeshi,5
2022,"You guys are very stupid...they are scammers,I'm reporting this bank to CBN. My account has been on Debit restriction for 2weeks now and all i keep getting is be patient, exercise.are you mad? For 2 weeks you are still trying to verify my address,ohh God how did I come in contact with this bank for God's sake.They are frustrating me",1
2022,I love this app,5
2022,Very good app but as at now my app is not opening. Always display app stop,5
2022,👍👍❤️,5
2022,I'm gales for this love AlAT bank,1
2022,"I don't like this app at all you can't transfer money and you can't apply for a loan the app is very bad even alart is not working perfectly everything about the app is not good......if you guys can make it better than this...... thank's 🙏👈.,..........",2
2022,"Omo this bank mad , I love this app die 😍",5
2022,"Seamless service, best banking app I have used in Nigeria",5
2022,Good,1
2022,"I can't sign up here , after several times, to re secured my account with security question ⁉️ is saying name not valid. Very annoying. I regretted waisting my time here",1
2022,"Please I want to transfer from my account to wema account, is asking me to provide my alat pin. Please how can I do this",5
2022,Can't even log in.. what kind of a joke app is this?,1
2022,I tried upgrading my account but it always say failed very bad 😔,1
2022,Excellent,5
2022,"I'm giving this app 1 star cause there no zero ratings here. I had an issue of deposit to my betting account and I did the funding for the app. For over 3 weeks now I haven't been credited neither was the money reversed. I have complained and sent mails... Called and. Texted. The only thing they say is we are working on it... Working on ₦2,020 for over 3 weeks now? I minor issues like this is being overlooked by ALAT, I wonder what will happen when you carryout huge transactions on the app.",1
2022,Awesome,5
2022,Excellent service,5
2022,"A trial will convince me, but based on people's comments towards this app, the app needs to be totally upgraded",5
2022,Ok,5
2022,"rubbish App, don't just download the app after you credit your wallet the app won't work again, this is rubbish now. that 1 star is just because they created the app",1
2022,Once I download this app I can only make one or two transactions then it starts to hang. I have to now re download the app. Thought it would be a one time thing but it isn't. Poor,1
2022,"This app have been unable to upgrade my account for four weeks now, the customer care keeps telling me to exercise patience, it sucks because i wanted to open a current and Dom. Account. So frustrating!! You guys should do something about it.",1
2022,Excellent,1
2022,The most useless app in the world 🌍 What nonsense!!! Can't upload anything. Just close your business if you can't handle it properly. Na NYSC carry me come una side else why I go de use this useless bank,1
2022,Nice app,5
2022,Fake app,1
2022,Did all my verification send money to accounts and now just to buy airtime or Transfer i was told my account isn't active Of i had a change of zero starts i would had give it to them For over five day my active isn't active just very annoying,1
2022,"This app is very BAD.. I suppose no give you any star but it because I want to text you that why.. so this app is very stupid, Even I cannot explain my Bad Experience on this App finish.. If you downloaded it.. you wast your Data for nothing.. Rubbish App.. God will punish you As you zip my money and you will not grow on till you return my money in Jesus name amen..",1
2022,Weakness in filling social media links😭 My funds on air to spoil. Pls review,1
2022,"Please, can I use this App to pay for play console registration? Reply please and thanks",4
2022,This bank is good and bad at the same time I can't transfer my money from my bank my money is lost forever,2
2022,I just opened an account and sent money to it today And I'm trying to send the money out buts it's showing debit restricted Please ALAT help,1
2022,Extremely poor I'm begging everyone seeing this to please stay away from this app because you will definitely regret it when it comes to the time that you will need thare help for any issues affecting your account it's really a long story but if you really want to experience the same thing I went through because of this useless ap you can try them out,1
2022,"The app seems promising but have not been able to complete my account opening, please help me",1
2022,Why can't I access my account. This is so unfair. You guys should please clearify my account please 😭,1
2022,good... easy to use,4
2022,Very good,5
2022,I want login in to my acc but is not working,1
2022,"Very reliable, dependable and helpful. A great technology innovations in banking industry. Wema alat, I love it",5
2022,"You have restricted my account for no apparent reason. I cant withdraw my funds. Please fix this. *edited* it's been fixed and the app is average, my issue is how high your charges are for transactions😐",3
2022,I'm unable to use the app after several months of leaving it. Possibly because I also forgot my passwords. It's crazy,4
2022,Very useful,5
2022,Please work on the pay per day loan section...the updated app is not granting the loan ... I suggest it a glitch.... Tryna fix it soonest,1
2022,"This banking is very useless, anytime I deposit money to my bank account my account is always been debit restricted, why is that always so ? Why can't I access my money anytime I need it ...",1
2022,This app is totally scam.,1
2022,"This is the first craziest bank app I have ever used, it keeps stop working, what if I'm processing a transaction amd it stopped working. It crashes at all times. No section of the app to enter an existing account details, everything u must sign up for a new account, its not making any sense",1
2022,"Great App, Interestingly, I didn't Have To Go To A Local Building Representing A Bank, But I did All My Regiaterations On My Phone(Device) And Also Ordered A Master Card All The Way from Home ( Òñ My Bèđ)",5
2022,I don't think 🤔 this bank is a bank again,5
2022,Don't ever use this app I repeat I made 17k deposit for over a day now I haven't been credited...if you know you can't operate a bank just put it down,1
2022,It was good,4
2022,Wonderful so far,5
2022,"The app is delaying my transaction, transferred some cash into it for over 1hr now, still haven't seen it, and I needed it for urgent use.",2
2022,"I haven't used it before, but for the first time I decided to give it a try, and its frustrating me with address verification please how can you help me I'm stranded and i have money in there but can't makes any transactions. Left me stranded without cash.",2
2022,"Possibly the worst Bank App in Nigeria. The UI is quite good but the customer service is horrible. I've been trying to add my address and the LGA field in the app won't work. I've contacted their support on every platform but no response. Withdrew all my money, closing my account and deleting thr good for nothing app.",2
2022,"I'm having issues trying to login, even after updating my app. Whenever I try to login the app automatically force closes on it's own. And I really need to make some transactions.",1
2022,"Worst app I have ever come across, I downloaded the app it took me days before it can be active. Anytime I clicked on loan the message I get is ""your profile is still under review"" under review for a week, oh my goodness. I had to called customer care times without number the response I get is we will escalate to the team in charge, if I send mail, what I get is sorry for the inconvenience kindly screenshot the error you are seeing. Infact I will be forced to delete the useless app.",1
2022,Is this alat app same as the wema Bank app?,5
2022,"Very unserious customer support agents,they receive mails but don't do anything and when they do,they lie about not seeing the transaction..They give you a debit card and wait for you to beg them to link it to your account or even activate it..Once they steal your funds through failed airtime or another means,they find ways not to refund you... I am so closing my account",1
2022,"A very interesting and nice banking app I ever met. You can do virtually everything at the comfort of your home. I am a corp member receiving my allawee in wema bank, How will I access the loan.",4
2022,Just started experiencing These Alat App,3
2022,Angonfararbudurwa,5
2022,Have tried transferring but it saying my account isn't active,5
2022,"Fast, Reliable and Colourful Enough. Easy transactions. Lovely interface!",5
2022,"Am giving 1 star for now till I get solution to my problem on the app. Am stuck at the security question, it keeps showing enter valid name I don't understand what else to use I've tried all the options available nothing",1
2022,Over days now I trying verifying my account I have not receive any response even when I charted customer care they don't reply messages,2
2022,My account is not okay I can only save money I can transfer it out pls I need your help what can I do,1
2022,I'm unable to login It kept taking me out of the app whenever I try to log in,2
2022,"This app is too difficult to deal with, just because I once opened alat some months ago but I don't remember the info I used then, because I don't have wema account then but I have opened wema bank account have been trying to link or use this app, it showing this number have used, I took it to bank not still responding am tired",1
2022,Wow that's awesome I like this app Very fast and realible,5
2022,"I hate this app, I made a transfer in to the bank after registration, only for them to seize the money telling me the debit is not supported in the bank. You can imagine their high level of foolishness.",1
2022,It would be lovely if fingerprint feature is added; for logging in and approving transactions,1
2022,All though the app is good... It doesn't pay bills into certain betting platforms such as sporty bet unlike other apps. The second issue is that the Ussd code for wema doesn't make transfer to kuda bank .,3
2022,Good app,5
2022,what is happening how long will it take to complete your dollar virtual card maintenance I'm trying to apply but it keeps telling me maintenance in progress,1
2022,A terrible Bank app...Use Kuda to save yourself of annoying stress associated with this Bank,1
2022,"Despite all my efforts to create a domiciliary account on the app,my efforts have amounted to nothing? Why put the option on the app when you know it ain't working?",2
2022,Good luck,5
2022,This app is given me one problem to another what kind of money app is this?,1
2022,"This bank is awesome but I'm having issues for the over 2months now, my account is still showing Profile under reviewing I can't set a goal because of this query and I have gone to bank, call customer service even message still to no avail. Please you people should see into this",2
2022,"this app is hell, can give you all depression you desire to hang yourself",1
2022,I made opened an account on the alat app and I can't even log back in again..it doesn't even load or anything,1
2022,If i can give something less than one star i would have done so... Corps members that recieve their allowance in wema cant access the NYSC loan as claimed by the app...,1
2022,"It's now splendid bank,you advisable to migrate to",5
2022,"Very poor app, I can't use my account for almost a year now, I have uploaded my NIN ID and it's still showing debit restricted, it's very annoying 😔😔",1
2022,Yes I love it,5
2022,Nice app,5
2022,"It ok, but all of sudden the app started crashing, keeps stopping on it own",2
2022,"I have my dollar stocked in the app,they said i can't withdraw or transfer and the dollar debit card is not available unless i come to their branch before i can withdraw. This is the worst av experience,worst bank,worst app",1
2022,"You said we can now have virtual dollar Mastercard with the new update, I updated because of this but it still doesn't work but shows ""service under maintenance error"".",2
2022,Lovely,5
2022,My experience has been awful. I'm barely able to make transactions. I've called the customer service countless times with no solution whatsoever. This app and it's service is total shí.t. They keep wasting my airtime when I'm on call with them. Oh i forgot that they don't also reply email messages. Ishhhh,1
2022,"What sort of app is this? They don't reply messages, emails... I have submitted my document for it to be approved and it's almost 7days now and they said they get back to me after 2working days.... Emails, you don't reply... You debited me for the dollar virtual card and yet I have not gotten my dollar account .... Nonsense",1
2022,This update is too bad I can't login at all please fixed it.,1
2022,Amazing,5
2022,I've been trying to verify my account since all this while but it's not working and I'm not allowed to use the app and USSD code is not good in my area🤧🤧,1
2022,"I only downloaded this apo because i already own an account with wema, now im trying to sign up with the wema account number i had previously but i am not able to, instead i am given a new wema account number. Please how can i access my former account on the app. It is my business account . Till date my account has not been activated when it has alrwady been funded, ive written series of emails, no help, please if its no more functioning, i need my money back.",1
2022,This app is useless because i was unable to login,1
2022,With every update alert by wema serves you better,3
2022,"This app is a disappointment. Nothing really works except buying airtime. If you rely on this app for anything urgent you ll be doomed. If you call their support for help, all they ll say is keep trying as if you have not been doing that. It appears they don't even know how it works not to talk of assisting you. None of their support channels is helpful. If better to bring down this service or remove the features that are not working. I can't even think of using this bank for my salary acct",1
2022,Super glad I wasn't accepted from the reviews am seeing on here,1
2022,"The app is very easy for me, but is there any way I can apply for loan or I visit the bank?",3
2022,It's one of the best mobile banking app,5
2022,I can't recover my account 😪😪😪,1
2022,Worst banking experience so far.PLEASE.DO NOT DOWNLOAD THIS APP.MY MONEY IS HOOKED IN THIS ACCOUNT AND ALL I HAVE BEEN GETTING FROM CALLING THEIR CUSTOMER SERVICE IS THAT IT WILL TAKE 72 HOURS AFTER WHICH THEY WONT ALLOW YOU TO REMOVE YOUR MONEY.THEY WILLL KEEP PROMISING 72 HOURS TILL YOU DEVELOP HATRED OF HEARING THE 72 HOURS.DO NOT DEAL WITH THEM.THEY WILL KEEP ASKING FOR INFORMATION TILL YOU ARE TIRED OF CALLING.DO NOT DOWNLOAD THE ALAT APP.IT IS A BIG SCAM.THIS ADVICE IS A LIFESAVER.,1
2022,"Since the latest update, the app keeps crashing... Disappointed 🚶🏻🚶🏻🚶🏻🚶🏻🚶🏻🚶🏻🚶🏻",1
2022,Please have been trying to access to virtual card but keeping saying under maintenance. Any help.,2
2022,Love❤❤❤❤❤ 💕💕💕💕💕💕💕💕💕,5
2022,simply rubbish and nonsense bank,1
2022,Awesome bank nd very good app,5
2022,Sorry but I have issues with my account and it was restricted and no any branch close to me and what am I supposed to do?,2
2022,Good and more better service please,1
2022,"Most of the time I get an ""Account enquiry failed"" error whenever I attempt to transfer money. Also, card control does not work.",2
2022,Nice experience,5
2022,Please I made a wrong traction of 850 Card to wrong number I wanted to recharge to my line i mada a mistake with that and the number is not functioning so please can you help me with re fund it.,2
2022,Bad,1
2022,"This app is frustrating for almost a year now have been trying to liquidate a goal I set all efforts seems abortive, presently have completed the set goal to cash out my money is still an issue I called customers care send messages till date the issue have not been resolved this app is useless to me. Alat please cash out my money I promise never to set goals again",1
2022,Nice app,4
2022,The worst bank app ever 👎👎👎👎👎,1
2022,"Unable to login and signup I visited your bank but you told me to update it is did as you said but why is the app always not responding anytime I want to login.the WORST!!!!!!! WORST!!!!!! WORST!!!! irritating bank and app,like bank like app",1
2022,The app is cool stop getting to know it all,3
2022,Awesome,5
2022,I was really looking good i love the design,5
2022,Bad bad bad,1
2022,New update has bug. Settings menu not working and am not receiving OTP to activate new device,2
2022,So good,5
2022,Wow i like this app,3
2022,Good,5
2022,"Pretty good, I love this App asf",5
2022,Good,5
2022,"It's very sad that this app is getting a lot of negative review, yet no improvement. Tried registering on the app today, and I got the worst experience ever. When I used the get started button, upon getting to the bvn verification, once I snap my signature as prompted by the app my app clashes immediately. Then I used the create a wallet option, when I wanted to send money to it using other Banks am seeing that the account number issued to me is invalid. No account number, no verification.",1
2022,Good,1
2022,Am a serving corp member.... Tried accessing the loan.... It's not working.,3
2022,Dollar card not working dot try to download so slow de will just deduct your money and offer nothing,1
2022,For how long will my account be actively activated and be able to transfer my funds from this app....,1
2022,Good... The fingerprint authentication is not working,4
2022,"I can't open the application, each time I try it crashes, what is going on ? This has been going on for some weeks now and no resolution.",2
2022,One of the most useless banking app worst banking app ever,1
2022,I have fellow the instructions but i can't access my card control,1
2022,"Great banking option, but relatively poor interest rates on savings!",3
2022,Ever since yesterday I have not been able to enter the app because it doesn't work anymore and it show error and quiet take my phone off,1
2022,Login button hasn't worked on Android 12 for months,1
2022,"I love the current update thats wema,thanks alat.",5
2022,"Very nice app , no stress at all",5
2022,5 star,5
2022,Fastest and easiest way to transfer money,5
2022,Waooo....you have really improved,3
2022,This app is soo good and it's helpful for you to open account it doesn't not required money,5
2022,I have been trying to upload my image to reset security question it will always be telling me that my image could not be validated i hope if alat can work on these it would be better. If i can see changes i will rate you five star,1
2022,I have virtual card but to set the card pin become a problem because there is no place to see the card numbers and my CVV all in *** and no where to make it visible and I sent email to no avail. Please intervene. Thank you,4
2022,Its very wonderful. A trial will surely make you to love it the more. But my issue now is I'm unable to make payment to Alibaba express from Alat unless I use other bank platforms.,5
2022,The app is not good at all... What is the essence of the app if you will have to go to the bank to activate it in order to increase spending limit in app... You apply for a loan in the app it remains like that for ever... Please if all the features are not working let it be removed and then we know that the app is only for transfer... Please the NYSC loan application is not responding after accepting the terms and conditions and clicking on the proceed botton,1
2022,Great app,5
2022,good,5
2022,The poorest bank ever have been using in my life is wema bank,1
2022,Thanks for the update,5
2022,"The app keeps stopping uneccessarily,pls kindly help find solution to it",5
2022,wow,3
2022,Excellent App. Kudos to Wema Bank,5
2022,Am rating you low because I can not pay remita on the app again. When you bring remita payment back I will consider reviewing my rating,1
2022,"Was bad, useless bank",1
2022,i wish i could give this app zero stars。 i just bought the virtual dollar and naira card succesfully and it worked but the problem is that a few minutes later when i try to check my virtual cards its telling me i havent purchased it and that i should buy another one。 wema bank you better fix this app or i demand my money sent back to me,1
2022,Keep up the good work,5
2022,"Yes very good app indeed,free ATM CARD and it working very good. I recommend it for you and join me.",5
2022,"Tried reactivating my account since 3weeks now.I uploaded all necessary documents and they sent me a mail after a week that my account has been activated, I went to check but still hasn't been activated. Till now it hasn't been activated and I need the account urgently.",1
2022,Please don't download if your main purpose is for urgent transactions. This idiots would wait for hours before your deposit would reflect in your account. So frustrating,1
2022,Why is alat always display wrong transaction timestamp on the app? Especially weekends. Nothing has been done to correct this. Very bad!,1
2022,"I can not transfer my money since 2 days now,",2
2022,It's banking services is great buh the payday loan services options is too poor. It's keep on charging for account statement everytime you applied and doesn't serving the purpose. Thanks,3
2022,Fantastic,5
2022,They deduct at every transaction and after the transaction they'll still deduct another money for Vat. Too bad. I'll soon quit,1
2022,"The INTRA FX TRANSFER feature has been takem down in this new app, that feature is very important, very disappointing.",1
2022,every good and nice,5
2022,Fast in banking with,5
2022,Bad oooooooo,1
2022,Best mobile app ever,3
2022,Good,5
2022,dope,5
2022,Best banking app so far,5
2022,The app has been awesome. I would have liked you guys to create a section where someone can login with thumb print,5
2022,Wonderful app but sometimes have network issues,5
2022,"ALAT works best for me, excellent customer service when I call because it is not in my area. I transfer my funds to Alat.",5
2022,A good one,5
2022,"It a very nice App, stress free.",5
2022,Very good,5
2022,Very good,3
2022,Perfecto 👍,5
2022,"Transactions always successful, and reversal is almost immediate... One of the old best bank out.... Best before",5
2022,I enjoyed using the app always,5
2022,Thanks you alart for upgrade my account to tir3 ibjavr open domiciliary account today but you dont givr me loan,1
2022,Bad,1
2022,"A very useless bank with useless app, The app is not stable, always going on and off, today it's stable and tomorrow it's not, and it's seems alat and wema are two different bodies, because people working in the bank cants handle any complain you have with alat.. very useless bank",1
2022,I have no objections whatsoever. It's perfect and convinient. Everything was done online and they brought my ATM CARD to my house all away from MARINA OR SO TO EPE LOCAL GOVERNMENT where i leave. Please do more to make banking more easier for us. I Advise everyone to start using this app,5
2022,Sufull business,4
2022,Great 👍,5
2022,Wonderful,5
2022,Great and professional,5
2022,"A bad and terrible experience , you pay for a virtual card u can't see it , u pay for a physical card only GOD know when u will see it.",1
2022,nice and good bank app,5
2022,It a wonderful app,5
2022,Worst experience I have ever had you won't be notified on the limit on the app till you want to do a transfer and the takes forever to verify your ID it's depressing,1
2022,"I was banned from withdrawing from the app, I need help.",1
2022,Awesome,5
2022,"This app is the worst..I don't know why wema came up with the idea of starting a digital bank in the first place..wema is far behind..the customer service is terrible..just to upgrade my account I have sent more than 50 mails,called more than 50 times..its been almost more than 3 months of trying to upgrade my account..KYC that all banks do conveniently..wema has made the experience depressing..the twitter and WhatsApp service is bad..I'm sure Davido didn't even research how terrible the App is",1
2022,Worse experience I can no more access the account that was given to after I made payment to it I regret ever using this app and the worse pat is that this money was my last card 😭😢,1
2022,Best app ever,5
2022,"App asks me to update profile. The moment I do so, it crashes and says it has a bug. Reached out to the team, but nothing can be done. So much for the no.1 digital bank",1
2022,Not really bad though,1
2022,"Very bad went it comes to transaction using ATM and mobile app base on my experience seriously. I tried two Bank , Ijebu-Ode and Ikeja branch, applied for Visa ATM thinking it may be the cause but nor of the bank have visa card to give me. For the verve card,it's bad and Mobile app, can not do transfer, even if it will go. I have to keep trying and not more than 20,000 I'll get at the end of the day.",1
2022,5 🌟 stars,5
2022,"Haven't been able to complete registration for months. The process is incredibly tedious, it's almost unbelievable.",1
2022,"It's showing transient failure, all the time. Pls kindly fix this ASAP!! Thank you.",1
2022,Good buh u ain't trying when it comes to loan,4
2022,Are they still working because have been trying to create an account its not working,1
2022,Good,5
2022,I love the app,5
2022,I love the app now because it has an excellent job features fast delivery transactions and more There's a lot of improvement in the app now I recommend you to try it and u will love it,5
2022,I feel nothing but joy i am wishing you more progress. But one thing why it doesn't open at all now each time i log in to the app it automatically close i don't know why.,1
2022,So I can't even log in to the app again. How annoying,1
2022,If I will rate this zero Star I Will because it been 4 month since I've been trying to Link my current account with alat app but it's not working I don't know when are you guys are you going to make everything well,1
2022,Can't even create an account. Always saying I should enter a valid name.,1
2022,"This is the most useless loan app have ever seen, my profile is still under review over 6 months now!!. That's a total trash",1
2022,I can't log in What's the reason,1
2022,Nice,3
2022,"This has been my most frustrating experience so far using this app. I tried logging in this evening, after inputting my username and password, it requested for an authentication pin which it did send to a wrong number. I tried complaining to the local castomer care service in my location concerning this issue, she said she'll work on it but the matter haven't been resolved since then. I plead on the team to resolve this ASAP. Secondly I recharged my account contact line using the USSD method",3
2022,Bestie in tf,3
2022,"Using saved beneficiaries are not possible, after swipe and tap on it doesn't work.",2
2022,Nonsense app I can't even create an account it doesn't even work,1
2022,Apparently after my last review it seems you guys went and downgraded your services instead of working more on it and it's sad... I've tried using your virtual naira card services and I can't top up anytime I open the card details the app force closes. I'm tired of your services I think I'm calling it quits finally given up on commercial banks,2
2022,Couldn't sign up at all,1
2022,Very wicked bank. Having an account restriction since Wednesday last week but has not been resolved till now even after visiting the branch and all the calls to the customer care.,1
2022,app just locked me out of my account. the customer care is very poor too. emails do take a lot of time before it is responded....no acknowledgement of email. customer service is terrible. have to delete since no response was coming.,1
2022,App is good,3
2022,Good,5
2022,"Uninstalling right away, fix your app crashing every second i try to login... An organisation that can't manage an application, tell me how they'll help us manage our money 💀",1
2022,Nice and fantastic bank I really appreciate this bank,5
2022,Superb,5
2022,Sweet,5
2022,I like app,5
2022,Why all this I can't not make any transfer. And I made a call too the customers service which they told me too update the app . But my app is up too date .,1
2022,"After I registered with your bank, deposit money but all I can see is that my account is not active seriously, I don't even understand the bank.",1
2022,The app crashes when you click on details of the virtual card. Very anyhow doings,2
2022,It not working at all,1
2022,"Very terrible app, don't waste your time downloading it. None be of their services works absolutely none they just waste your time",1
2022,"I will complete my Star if I will be able to register my account, security question is keep telling me to enter a valid name,I change all the section still thesam",2
2022,"Among the top best online bank, and I enjoying their service. Only that they don't reversed an error transaction automatic. It take a whole year to reverse an error transaction. No mater the amount your money has gone forever if you don't disturb them.",2
2022,Excellent,5
2022,"Alat is becoming frustrating this days, pls work on this app, the app keeps going off especially for new users! Really bad.",1
2022,"If there's a rating of zero, I'll definitely do that. Very poor app. Can't open another account and customer cares can't help.",1
2022,The app is good,5
2022,"My complain is not the mobile app, the app works fair enough but wema banking service ia very poor, the charges are outrageous, am been charged every month with no stated reasons in the mobile app😡",1
2022,Wema bank is a scam bank. I wish there is a way to write petitions to shut this Bank down or there's s way to label them as fraudsters. How can one register on this scam app and it blocks me from even using USSD because it refuses to verify? Funds are stuck in the account and can't be withdrawn because i made to mistake of downloading this stupid app🤦🤦🤦🤦 Wema bank are fraudsters and thieves and the Nigerian government should please do something about this bank 😢😢,1
2022,It's very interesting app,5
2022,Not working on my phone,1
2022,Very Reliable and flexible to operate,5
2022,This is a big time traaaash!. I'm not recommending anyone to put his/her money here. They just deducted a huge sum out of the money I deposited. What a FRAUD it is. Deleting this stupid app soon,1
2022,"Awesome, splendid and beautiful",5
2022,"I cant log in,it keeps telling me to relaunch the app.im just tired!.",1
2022,I don't want to give it any star cause it's d most frustrating app ever....kai,1
2022,"Honestly, I don't really know if you guys will read this reviews but I'm the last person to write review on apps because I don't have that time. I honestly love WEMA bank but this app hmmm it's just disheartening, it's so embarrassing, how can a developer develop an app that the common man cannot use? Like you're suppose to create something that even the least can use. I felt disappointed and this lead to me closing My account in less than two weeks of operation. I wish I had more space 😭😭😭",1
2022,"Its high time i stopped using your bank,u are just decducting my money anyhow not just common 10 naira or 20,like 800,300 im fed up,i even email you of deduction of 800 i gpt no response i decduct my money to the extent i need urgent money to dem commot 300 naira from it dem spoil ham,i hate ur bank u really got me sad tonight",1
2022,"I am 100% so disappointed with this app. It feels more like a scam. Holding my money for weeks now by debit restrictions. I sincerely, at this moment don't recommend this app to anyone. CBN should as a matter of fact look into all activities of Wema bank through this ALAT platform. It's annoying and most frustrating. 🙄",1
2022,Wema please sort this i haven't been able to use my account for couple of days now when I login to make a transfer I keep getting error message saying account inquiry failed this very annoying I'm using the updated version and still can't send out money,1
2022,Account has been under review for a whole week now .. why?,1
2022,Nice 👍,5
2022,"The app crashes on any attempt to top-up the virtual Naira card😕, why should it even need a top-up in the first place? I thought the card should be in form of a virtual ATM card so I don't think there's need for that top-up before usage. Smh🥲",3
2022,This is nonsense,1
2022,Very good and nice,5
2022,"I don update app now,I no fit recharge my prepaid na wa for alat ohh new update new wahala",1
2022,Alat why can't I login.,1
2022,It keeps closing,1
2022,"This a scam app, I save 5300 to the my wallet and I was debit with closure of wallet, this a very bad app, stay out of it",1
2022,Very poor app creating an account with debit restrictions I can't make transfer. Worst app ever come across,1
2022,Please fix the error that occors when trying to fund your virtual naira card. Please fix,2
2022,Useless bank,1
2022,"Run for yr life this is a scam I transferred 700k to my account and they didn't let me remove it since 1year now still haven't seen it run ooo don't download this app most good comments are from works who work there that's why they keep say ""what a nice app""it's a scam run oooo 🏃‍♂️🏃‍♂️🏃‍♂️🏃‍♂️🏃‍♂️🏃‍♂️🏃‍♀️🏃‍♀️🏃‍♀️🏃‍♀️🏃‍♀️🏃‍♀️now I haven't seen my money 🏃‍♀️🏃‍♀️🏃‍♀️🏃‍♀️🏃‍♀️🏃‍♀️🏃‍♀️🏃‍♀️🏃‍♂️🏃‍♂️🏃‍♂️🏃‍♂️🏃‍♂️🏃‍♂️🏃‍♂️🏃‍♂️🏃‍♂️🏃‍♂️🏃‍♂️🏃‍♂️🏃‍♂️🏃‍♂️🏃‍♂️🏃‍♂️🏃‍♂️🏃‍♂️🏃‍",1
2022,Why is my account showing restricted debit,2
2022,Please the payment method on Remita is not going through please work it out I really love that payment option,1
2022,They debit unecessarily even without any transactions performed by yourself,3
2022,"This is the most stupid bank app ever, i added money to the account... Now i cant withdraw my money, they keep on saying account not active.... They dont want to give me my money, even after providing the whole doucuments they asked for @wema give me my money back you wicked people",1
2022,"After 3 months, my app still says Statement awaiting Delivery. If the SME LOAN is not possible via the app, kindly clear and cancel the loan so that I may be able to apply for other loans possible via the ALAT app",5
2022,"Worse experience, I can't recover my password after I have forgotten it . The size of the app is Big, consumed more data, try and make it lite. Reduce the mb of the app.",1
2022,"The app is completely useless. I have been trying to change my password since morning to enable me login and it's been frustrating, and the App keeps crashing when I lunch it. It's really terrible....",1
2022,Good befor but not working again in phone,1
2022,App crash when trying to link BVN,1
2022,Great experience,5
2022,Excellent,5
2022,"For some months now your app doesn't update cards properly. Right now its says I have no debit card which is inaccurate. I have even gone to the bank to complain, nothing was done. This is troublesome especially if you have an emergency and need access to card controls. Kindly rectify",3
2022,Not good,1
2022,The app is working perfectly fine,5
2022,Very much poor app do not try to put your money there,1
2022,Good,5
2022,"Have never been allowed to even access any future on this app, my form fill always just stop at picture verification level, then I will be immediately logged by something appearing on my phone screen like, app not responding, or close app,, it very frustrating....",2
2022,"Tho, I'll rate this 5 stars but the issue of editing is out of it. Please kindly include that with immediate Cox I made a typographical error in writing my name and can't change it again..",5
2022,"I can't understand what's the problem of this app, it's need repair",1
2022,Wema bank the most useless and stressful banking service ever. piece of advice don't just bank with them,1
2022,Excellent,3
2022,Sooooo. Annoying and frustrating. Cause tf!!!!,1
2022,Love this app ☺️❤️,5
2022,One of the best digital banking app I have used,5
2022,I can't login back to my account again 😥😥,1
2022,App was doing well be4 untill I updated it .. the latest version is not opening on my phone any time I try to login it kept saying app has stop pls you guys should do something it's very annoying,1
2022,"Tried submitting my BVN but nowhere. ALAT, you do not behave like ALAT atall",1
2022,I dont use my old number for bvn again have change my number since 4 year ago why u people are asking for my old number,1
2022,It is useless for this organization to exist because how can you advertise something that you are not sure if? I wasted my energy and time to create account now am restricted and I can't take the money out of the account and the worst part is I opened the account because I had no access to my Nigerian account now all my efforts are in vain. I think Google play store should remove this app from this platform so it will not put another person in this stress again 😡😡😡😡 other bank app works,1
2022,"Good. Suggestion: 1 STASH GOAL; Please add a feature for Stash Goal Saving that makes it possible to set an amount that gets added automatically(weekly/monthly) and can be paused and resumed anytime. Also we should be able to get some money out of the stash goal rather than just liquidating everything. 2. A feature should be introduced that when money gets paid into the naira account, a percentage can always be sent to other accounts automatically. We should be able to set this if we wish to.",5
2022,Very good app,5
2022,Very good,5
2022,"This upgrade or update is not meant for commoners, how could hot 4 infinix not cope with the new app, this is wrong, please try and adjust",1
2022,"Very nice, good for saving and everything there is good, but the loans doesn't work for everyone it's bad pls do something.",5
2022,So good,2
2022,Da best,5
2022,Crazy charges,2
2022,I rate this app two because this app are not customize friendly I lost my odd phone and I get my new phone try to verify to my new phone and the OTP was delay send after the time have run out that is why I give it two star. Please do something about this app.,2
2022,Like,5
2022,The new update is not working,3
2022,"This app doesn't even deserve a single star. I opened the app and funded money on my account, now I can't make use of the money in my account. They keep showing me debit restricted, I have emailed them and they have not settled it. I'll have to report them to the government agency for fraudulent activities all in the name of mobile banking.",1
2022,Great,5
2022,"Please you people should give me my money back please That money is very important to our family please I just sent 17k to my alart account until now I have not seen it, please will really need that money 🙏🙏🙏",1
2022,Money was sent to my accout but i havent received it up till now,1
2022,"It's a nice app but the Beneficiary isn't working perfectly even when i swipe it, iy won't work until i just have to write out the acct no. And start the transfer from the beginning",4
2022,"Alat banking app, I get no star to give you. Please what is the meaning of security question in setting your transaction pin ? I try to set it so that I can able to withdraw money you're telling me am totally exceeding the limit why, remove security question out of this app",1
2022,I want to know if the app still offers virtual dollar cards so I can use in making international payments,2
2022,I don't like the app so far because of the app is not working well and also not recommend for someone that is looking for loan,1
2022,It's good and easy to use. It has a lovely interface. Keep it up.,4
2022,What is happining to your mobile app 2 days?? I have been traying to sign in but the app keeps talling me ig has been stoped whats wrong??,1
2022,Good day I just opened an account and since the account was opened I've been trying to sign up on the app and when it gets to the uploading of signature the app will just hang and stop working. I've done that like 5times . If something can be done about that please let me know.,1
2022,"In transaction making, I enjoy this app but not in area of loan, always bringing unable.",3
2022,Always having network issues during transactions,3
2022,Great app,5
2022,I requested for a virtual card the debited me but I've seen the card on the app,2
2022,After registered I found difficult to log in.,1
2022,Very good and fast i like it bet you need to add some future on it,5
2022,Hello pls how can I recover my email address from alat by wema because I forget which email address that I use to the account but I have the phone number nd the bvn,3
2022,"Very useless app, I hope wema reads all these reviews and see the rubbish they have done for themselves.",1
2022,I like their services,5
2022,The app is still pretty good. Just that people that are trying to send me money find it difficult to send it sometime because it usually changes my name to another person's name,3
2022,"This app really sucks ....it notifies for updates everytime,transfer limits is just 20k daily, and I've done a lot of account upgrading. A lot needs to be fixed here.",2
2022,Best among the best,5
2022,Excellent service!,5
2022,This app has always been great for me. I'm okay with the app.👌,4
2022,"It's nice, I would like to know how long will it take me to get another lone after liquidating my lone b4 due date",3
2022,Is okay,5
2022,I don't like the way the bank operates for over two months I requested for an ATM card with my mobile app but till date I'm yet to receive my card. The keep giving me excuses every week. I'm just tired.,1
2022,Efficient,5
2022,Very good app,5
2022,"No issues, prompts responses ALAT is the best so far",5
2022,Nice and easy,4
2022,Easy to use,5
2022,Good,1
2022,Great job 👏,5
2022,The app would have been the best but I have used the app for more than a year you cannot create a vitual dollar card They always say it's coming soon since last year,1
2022,Useful,5
2022,"For the past few days,have been trying to access the app. But will end up stating time out,can't open the app .",1
2022,"I don't understand why this app keep closing ,I have been restricted from making a transfer and I'm just starting to use the app. What's going on please?",1
2022,Like it,5
2022,Niceone,4
2022,"Honestly I can image how poor this application is , anyway unstall it, how I made lots of efforts to register but I couldn't, showing often error. So poor",1
2022,"They are asking for social media details, and i can't update it useless app hiss",1
2022,So good I love this app,5
2022,Good,5
2022,Alat do the needful and send me opt oo,1
2022,It's frustrating . Am asked to click the link below to complete my registration . Yet it keeps bringing back to play store here whenever I click it,2
2022,Best app ever.,5
2022,My best transactional app🤓🥰,5
2022,"Well, I've decided to update my banking experience and i must say Wema Bank has really improved. Their features and contents for users on their app are wonderful. Keep up the good work. 👍🏾",4
2022,One of the best app,5
2022,I transferred money into the account and anytime I tried to send money it will tell me that my account is not active what about the money i transferred into the account,1
2022,"Pls add ""NPF MICROFINACE BANK"" among yr banks list pls. i can't find it among yr bank list pls.",3
2022,Great apps. It makes banking really easy. Though it may be funny sometimes but is makes life easy. I love the alat apps of WEMA Bank.,5
2022,very good,5
2022,Ok,5
2022,Slow response to issue,1
2022,I bank with alert,4
2022,Please i have open the account also I've collected the ATM but i can't withdraw with ATM nor be abke to do the transfer. What's going on,1
2022,I can log in to my account since last night. Please resolve this issue,1
2022,".I can't log in to the app, it is so frustrating, all my money is in there and I can't do anything about it",1
2022,This app is very disappointing I can't even sign up as a new customer I have tried and tried it's still flagging error message honestly this not healthy for a bank APK,1
2022,Very nice,5
2022,The App is super good with the new features,5
2022,Superb,5
2022,It's user friendly,5
2022,I tried to transfer money from my account since yestarday not working and im not in nigeria i fell so sad for this,1
2022,Still can't fix my mobile app forget password in months now How do I contact the support desk?,2
2022,Worst app experience i can't even login to my account the app just keep crashing when logging into my account. Plus i can't register my fingerprint always saying login failed,1
2022,Difficult to download,1
2022,"Major reason I am on the app is the virtual dollar card. After sending money to the app, then I see ""feature not available"" If it was not available, then you should be explicit. Not that we'll send money there before finding out, then send the money out again but by this time, we have been charged transaction fee. I believe scamming is not the intention but that is what it looks like!!! Please ALAT, let us know when it'll be available. Thanks.",3
2022,Its really amazing and works so good,5
2022,Amazing App! I do most of my transactions with this App since I discovered the features are what I wanted. You get every receipt and you can easily reach customer service from the App whenever you encounter transactions issues. I will suggest creation of wallet for saving funds in the wallet instead of normal account.,4
2022,Nice app v good,5
2022,"Otp verification failure, fix this quickly",1
2022,What's the essence of sending to if it can't be validated.....app just stressing me make Una give me my money I no do again.,1
2022,Updates upon update yet the app keeps getting worst. There is a bug in your app. The loan application where we are expected to type in employers names is show blank and I can't proceed from there.,1
2022,Good and nice bank account,5
2022,"It's been terrible headache to resolve a simple issue dealing your customer service that ignores messages and with all your updates no improvement. App doesn't allow upload of documents, so unable to transact. Total time wastage app",1
2022,"They charge alot on every transaction unlike other apps but it wasn't a problem for me till I discovered that their dollar virtual card is not working. It keeps saying it'll be available soon for a long time now, it's not working",2
2022,"This application keeps stopping when I want to use it, and I'm sure I'm not the only one facing the problem. It would be better you fix this problem very soon. Thank you.",1
2022,"I've been unable to login for while now, please do something to it ASAP",1
2022,Good,4
2022,Good,4
2022,The worst banking app created by the worst bank ever. I've been having issues logging in to my account through the app and also through the mobile banking using 945. I went to a branch and I was told my case is not under their jurisdiction because my house address is not close to the bank. I've uninstalled and installed the app multiple times. I called the customer service number and I got nothing from it only a depleted call balance. Your customer service is nonsense.,1
2022,"The most useless Bank and app I have ever seen. Very poor service delivery. My money was trapped for 3 weeks . I was not able to transfer, withdraw or even get an ATM . The worst thing is that all of the took place in the nations capital",1
2022,Good,5
2022,keep up the good work,4
2022,Worst banking app ever ... You people are scam u just restrict peoples money and nothing else,1
2022,"I don't know why , once I tap on login it automatically go back to home",1
2022,When I was in Nigeria it worked but now am oversea the app is not working,3
2022,I love it,5
2022,Alat by wema is the best app i have ever met,5
2022,Few minor errors but all in all very good...,5
2022,Nice 👍,4
2022,Satisfactory and useful,2
2022,Good,4
2022,"I've been using this app for months but after the new update , it has been closing on it own , saying app cant open . Please fix the update",2
2022,For some reason I can't just sign up..it's so annoying I have been trying to do this for ages,1
2022,I will advice you guys not to download this app. alat is another way of scam imagine someone transferred me 11000 in a surprise i received 10900 i check my transaction history i can't find what the 100 debited for. If i left anything below hundred naira in my account the next morning everything will gone,1
2022,Stupid app,1
2022,You don't have virtual dollar card,1
2022,Wonderful App Have never had network issues,5
2022,Having Issues with the APK while snapping my signature,1
2022,The app is not opening 😔,1
2022,Quite helpful,4
2022,It's good,1
2022,Nice bank,5
2022,Bugs is too much,1
2022,Not fast in delivery of service,1
2022,Good,5
2022,So frustrating bank,5
2022,What's wrong with the app now,5
2022,"The doller virtual card or naira card it's not working, its just a lie to bring customers, i tried many times and nothing it's working...",1
2022,Have be trying to install it is not installing 🤬🤬,1
2022,"I really like this app, but the problem is with the dollar virtual card, when I try to acquire dollar virtual card is saying that, it is not yet ready, and ALAT are saying you can acquire it.",4
2022,Very seamless and user friendly,5
2022,I love this app,5
2022,I downloaded the app solely for the purpose of virtual dollar card but it keeps saying the feature is unavailable......,1
2022,I've never had it so good with Bank apps until I started using ALAT. The best by far!,5
2022,Its very good,3
2022,So intriguing and impressive using ALAT,5
2022,Nice one,4
2022,I can't pay for Remita inside the app,1
2022,I have been wanting to set transaction pin on my alat app but it keeps telling me that it couldn't retrieve my email. What is happening?,4
2022,Very Interesting bank,5
2022,Nice bank I received my ATM card In a short time but I can't activate it,3
2022,The worse experience ever I don't normally do review but because the was my worse experience I had drop a review I can't even upgrade the account the documents I upload is taking ages to get verified it would have been the best but I don't think the developer of the app will make that happen,1
2022,Look into the user experience aspect of the app. Not as user-friendly as expected.,3
2022,Good Advanced,5
2022,Awesome app 👍,5
2022,Good,5
2022,Good,1
2022,Nice app,5
2022,"This app is terrible..I don't know why and how they think this is a digital bank..to upgrade my account has been a very terrible experience..I have called the customer care lines severally,chatted the agents on WhatsApp and twitter..over two months of messaging and my account is still yet to be upgraded",1
2022,They should improve in their applications,4
2022,Best app so far,5
2022,Fantastic working perfectly well,4
2022,Not good function,5
2022,Great,1
2022,Easy and precise,5
2022,"I upgraded my app as advised and money was sent to it, till this moment I can't find my money In it",1
2022,Best mobile banking app,5
2022,Not to good,1
2022,"It's over 3 years of excellent online banking with Alat, the only but is that the app no longer send my statement of account to my mail, irrespective of the number of times I request.",3
2022,The most useless and waste of my money app i ever downloaded i already deposited money when it was time for me to use the money it is now showing me my account is not active i also reporting the issue but thier customer service is the worst i cant even believe my money has gone like that,1
2022,I'll leave it at 3 start for now cause there is always a time if delay..and it always at the wrong time when someone is in a very important transaction,3
2022,The app is extraordinarily exclusive... Never seen any of its kind before!,5
2022,"Is there a way to give you guys Zero star ? Please don't go for this bank if you're thinking of opening an account...other banks will reverse your money without complaint but wema will never do it and there Twitter will not even respond, chatting them is zero even going to their banking hall is the worse service you will ever see.. I regret having two accounts with them.. Anyone that could help me how to deactivate and close this accounts online please 🙏 😔 😠 😡",1
2022,This app is really good and well developed,5
2022,"When trying to make an Ebills transaction, To find your biller is difficult especially if the billers name starts with letter W, S etc, meaning you have to scroll all the way down which is slow. Try make the search bar work effectively.",3
2022,Good,5
2022,Always giving me joy. Best app ever,5
2022,Good but let it be showing our full name on the account. Thanks.,5
2022,I would have give 5rate but I was unable to transfer feomthe app to other bank.and also I don't know the reason why app acct number will be diff to main account number.,3
2022,The best bank app i have used like ...no jokes,5
2022,I shouldn't have updated this app. Was working fine until the update and now I can't log in to my account. Keeps shutting down each time I try to login,1
2022,GOOD,3
2022,"I have been unable to activate the app ony new device simply because wema can't send an sms to an international number. Even worse is that I'm been charged every month for sms 'services'. Every time I call the helpsldesk I'm told to go to the branch and when I go to the branch I'm asked to fill a form for the 'alat' team, only to be told to go to the branch again and the cycle continues. If I could give 0 stars I would. Useless app, useless bank. Maybe this is a sign to leave wema bank for good",1
2022,"Easy experience, I had to rate it after several failed attempts. Well excellent to use. Like it's features, I'd suggest an upgrade though",5
2022,You people dont want to grant me loan ko?,1
2022,I gave 3 stars cause I'm still not yet able to activate my card after I've collected it.,3
2022,The best banking experience one could wish for,5
2022,"Very poor experience. -My account is still under review till now, it's been over 2 weeks. -The app keeps asking me to upload documents that i have already uploaded several times. -Cannot upgrade beyond Tier one because there is no button to do so. -Tried reaching out their customer service in all platforms but no assistance at all. There are other fintech apps that provide the same services and are hassle free. To think that they should have been able to get it right by now.",1
2022,I I need a top up loan,1
2022,Very convenient banking app.. with a pay day loan of 2%... it's worth my 5 star,5
2022,"Very very bad experience with their customer care. After calling thrice and using all my credit, I was told to call back again at a later time",3
2022,"You have started doing like a mad dog because you're now deducting my money as if we work for it together, I tried to reach the customer care, you're just wasting my airtime. I think I will abandon your now_crazy app for you",1
2022,"The App has been working fine not until the last two updated, since I updated it the finger print login it not working again not until I input my password. Pleased look into it and rectify it.",5
2022,Is very good i like it,4
2022,"Very bad, i actually left this app years ago, i thought the app has gotten better, but i was wrong. Everywhere you open shows ""error"". Really bad, you can't submit anything literally.",1
2022,"So far, so good, I have enjoyed the app. I only have issues with ""redirecting"". For instance, while sending money to someone, after inputing the necessary details, naturally automatically the name is supposed to appear, but I get redirected with the ""name input error"" thing.",4
2022,"One of the worst and useless online bank ever I've submitted all my details for the past 1 week and yet they haven't verify, I mail them twice no reply",1
2022,Great service... I love it 😻,5
2022,I will also like to see standing order option available in the app,4
2022,Kudos to the developers. App very efficient and seemless transaction. Good features I love it.,5
2022,Great,5
2022,You call this a digital bank and no In-App Instant Chat support like Kuda. Takes forever to send OTP. I have requested hundreds today and they come all expired. Terrible app. This is no banking app but a child's play. Time is money. These morons will waste your precious Time,1
2022,What kind of an app is this the verification is nonsense you send a code to my phone or email and after I use the code in less than 10 seconds it's saying code has expired I've tried like a million times do you guys think I'm a machine that will just send the code as soon as it's sent to me,1
2022,Am having a issue since last month and it have not yet been solve and who can help me out ?,5
2022,Your pre-approved loan is the best in Nigeria with your interest keep up the good work,5
2022,Please I downloaded since last year and the virtual card services is not working or isn't available,1
2022,Very easy and convenient,4
2022,Zi immfxc,2
2022,Such an annoying app. Doesn't go past the face recognition phase. Even in great lighting environment. So frustrating,1
2022,Good,1
2022,I have used several Fintech apps. I'm yet to see any as speedy as this. Thanks Wema bank for a good service.,5
2022,Fair,2
2022,The app is very good and am enjoying it,5
2022,Unable to link my existing account with the app.,1
2022,Excellent ❣️,5
2022,I love it,5
2022,Poor performance,3
2022,"I am giving you 3 stars because I have not been able to activate my card for 2 weeks now since I collected it, is very annoying, apart from that you guys are amazing, if you can activate that card for me I will give you guys 5 stars and 5 referral",3
2022,I truly love this app but the problem that am facing is that i can't activate my card on the alat app isn't showing activate at all pls fix it,1
2022,Find it hard to download the app on my phone,1
2022,It keeps stopping I don't know,1
2022,"Please you guys should try and be activating the wallet account fast imagine I opened a wallet account getting to a week now and I can't use it, and my money is inside 😭 Please help me activate the wallet account na.",5
2022,Good,5
2022,"Useless bank, my money was stocked because of ID card, if sure why will they allow deposit but restrict withdrawal? Useless bank nd non",1
2022,"I'm experiencing the worst transaction ever from alat. I used my alat card for a POS transaction and it was declined. I was debited and never refunded. I called customer care, filled form at wema bank Sagamu branch, called purple connect yet, they told me they saw it and they were working on it. This failed transaction occured on 4th of August, 2022 and up till now (Oct 2, 2022) It hasn't been reversed. What a shame. I regretted ever banking with Alat.",1
2022,Good for Me. stress free on transaction 24/7,5
2022,Nice using 💯,5
2022,If possible I wouldn't have given it any star. Why would an account that's just opened be inactive and be debit restricted.. I've been able to save but unable to withdraw. What sort of bank app does that without one's permission... It will be better if you can activate my account now cos I'm in need of my money.. I just wanna give it a trial but it fails,1
2022,"If I can give a one star,I would and I can take a while day to narrate how bad this bank is. Don't download of you see this,they are stealing from customers puting unnecessary restrictions on customers funds just to steal from them. Thieves.",1
2022,Quite okay but editing of the details should be made available for easy corrections,5
2022,"It sucks honestly. The whole app. I downloaded it about 4 days ago and I've not been able to register. Its such a lame excuse of a digital bank. I can't seem to create a pin, or upload documents, it asks for my security question which i provide the answer but it won't find my email. The whole experience just sucks. The help center doesn't respond despite numerous emails. It sucks honestly. The people with poor experiences are more",1
2022,Good app,5
2022,Good but I requested for atm card and I was given after some time now I wat to activate it and I can't telling me to request another,4
2022,"I have a very big compliant...I don't know why you people will be deducting money from my account and said it's for fees, I credited 1,300 naira in my account and I only received alert of 993 naira.... what kind of charge or maintenance deduction is this?... taking a huge money like that and said it's for account maintenance or charge",1
2022,Not good enough to use,2
2022,Wema Bank and they associate for example Raven Bank are useless don't use it any of them,1
2022,Even the service at the branches is better than di This app is like hell to use.,1
2022,"I don't know why, but the app won't save my preference. I have to set the theme to light mode each time I open the app. The dark theme I'm being forced to use is not legible either, I'll struggle to read the screen contents. @developer you can take advantage of shared preferences in android so the theme is saved when I exit the app. Thanks.",2
2022,it has a good quality banking user experience . Kuddos Wema :),5
2022,I have try has much has possible to create account on wema bank it will take me back to the beginning again what is wrong please,1
2022,"JESUS CHIRST, AFTER SIGNING ACCOUNT WITH U GUYS AND DEPOSITED MONEY IN UR ACCOUNT WHICH IS NOT EVEN MY MONEY, THEY TELLING ME DEBIT RESTRICTED, AND MY DETAILS ARE UNDER REVEIW.. PLEASE HELP ME I JUST NEED MY MONEY THE PERSON IS ON MY NECK AFTER HERE I WILL NEVER USE UR BANK AGAIN IN MY LIFE..",1
2022,"Criminal app. I made a transfer of 18,500 from alat to my kuda bank and it has not reflected to my account till date and still no reversal. Even the customer care never replied my mail nor picked my calls. This is criminal art",1
2022,"Sign up proven difficult even when I entered the correct mail, it still telling me mail mismatched. Please work on this.",1
2022,Its amazing,5
2022,"Really bad 1. Takes more time confirming transactions, might be network 2. The in-app facial recognition is hard to get 3. Every process went well later except where I'm supposed to update my social media, after imputing my social medias, it doesn't bring the submit option anywhere to click and make the registration 100% 4. The app should be fundable from other banks by now, you are taking too long with it 5. The app texts is sometimes unreadable prompting users to increase phone brightness",3
2022,Very bad I advice you all not to put money in your account here mine has been here for long and they didn't allow me withdraw it,1
2022,"Been trying to do face verification, everytime my face is captured, always told me picture exceed maximum size.",1
2022,Nice but loan application on the App is not going through except if been done by ussd,5
2022,"This is now a scam app very annoying, the most useless app.",1
2022,Nice app but to update social media is hard,5
2022,To nice for saving and much security,5
2022,"Error loading drop-down, while trying to update my profile",4
2022,It's good,5
2022,Unable to login since have updated the app. Once I click login it crashes. Uptil now I can't transact. Please do something.,1
2022,"This app has gone real bad now. Not working properly anymore, trying to activate my profile for about a week now and all efforts proving abourtive, how can the OTP sent by you not valid? I didn't generated it myself.😡😡😡",1
2022,I wonder how and why I see a few complains nothing is wrong with this app mbok. Works perfect for me bet thing ever,5
2022,Good app,4
2022,Best in,3
2022,Good help,5
2022,"I can't upgrade my account from tier 1, after uploading my ID successfully, it still reverts to default. Please what's the solution ?",2
2022,"App is unusuable except for maybe trsnsfers. Couldn't create a virtual card, Naira nor Dollar 🙄",1
2022,"I can't even complete registration. Taking photo i keep getting ""maximum photo size exceeded"". How else am I supposed to take a photo?? No feature to take picture directly from my phone. It's just horrible. I ended up not going further with the sign up process",1
2022,"Honestly this app doesn't deserve 1 star. I wanted to withdraw my last 500 naira from my account because I was broke and hungry... and the app refused to login even with the correct password.. I tried verifying my account, and an otp was meant to come into my phone and I clicked ""resend otp"" countless times... the app no open sha... ebi ti fe kpa mii",1
2022,Hav been trying to sign up for the past month now but it seems impossible why? It so frustrating 😔 but I have given up,1
2022,To poy,5
2022,Can't access my account anymore. They said it's inactive and were not helping matters in helping me get back in.,1
2022,"I've not been able to login to my account for some months now. I visited one of your branches and I was asked to update the App which I did to 4.1.9. After that, I've not been able to login still, not a good experience. There are messages from other banks if you need to update your account and any other information required, please do something",1
2022,Poor my profile till date under reveiw,1
2022,Cool,5
2022,Horrible app!!! Can't even open the app talk less of gaining access to my account your performance is too poor compares to your competitors.,1
2022,Is good app,5
2022,"Very useless app, poor customer service service fraudster! My account have been restricted for no reason snice I opened my account with money inside still no response they are just theifs, but if you want a card it's active and if I need money for personal purposes it's restricted, scammers. I have made so many report still no response",1
2022,Poor app. Signed up about 2 months ago and I still have not been giving an account number.,1
2022,poor customer services... they reply messages and emails a week after.,1
2022,A good app for banking and very reliable,5
2022,"Very useless app, I performed many transaction, and I was showed successful and the receiver didn't receive it till today, one was when I bought data, I called customer care nothing was done, this is a fraudulent app, I hate it",1
2022,Very good,5
2022,"This is so terrible and ridiculous, my app did not recognise my cards, I have debit cards and i can't see them to complete my set up, this is so bad, why can't you make the app work properly for customers especially those of us that are not in Nigeria, I wanted to complete the set up before travelling back and couldn't, several efforts made and still can't fix it, I couldn't use my card before travelling back. I joined the bank as a new customer and I regret joining",1
2022,Unpleasant,1
2022,I don't know what's wrong with this pple....which one ..my account is not active...but very active to receive money bah??.....ah want to withdraw funds from my ALAT account abeg...,1
2022,"I can't verify my nin. I have 6000 thousand naira on the app that I can withdraw stupid bank app, I need my money .",1
2022,This update isn't encourage at all. Its keeps stopping when i try to login,1
2022,Bad experience,1
2022,"This is terrible Banking App I never experienced before, please people be cognizant never deposit money on it, because they are Scammers & charlatans. They will never permitt you to cash out your money. So horrible awful and Nonsense App.",1
2022,Awesome App But it still need some improvement,4
2022,Good bank,1
2022,Pathetic loosers....nobody should try this scam!!! They are scammers!!!!,1
2022,Best app so far,5
2022,Hello sir my account is verified still sho me on my Bank App your account is onder review after 2 month please remove your review on my Bank App This problem is worrying for the son of God to be fixed thank,3
2022,"I would have give it five stars but, The app is rejecting whenever I want to login. I deleted it and downloaded another one, but it's still not working. Please what is the solution?",2
2022,Excellent,5
2022,Just like that I can't say anything,1
2022,Security reasons,5
2022,I love the app,5
2022,The application has too many bugs. Please try to rework the application,1
2022,Very much happier using the app,5
2022,"Awesome app, but your virtual dollar card is not working",5
2022,I can't even activate my card for almost two weeks now,1
2022,I founded my account after creating account now i cant withdraw it,1
2022,Goooooood,5
2022,So amazing app,4
2022,"Alat is a very good app, easy to use and have seamless usage.",5
2022,Unable to update my residence address information . Only Benue state local governments are not displaying. 😔😔😔😔😔 It is annoying. Please review this issue,2
2022,Stupidity choke,1
2022,"Poor User Experience I did a data subscription with ALAT by wema to my MTN line but up until now i haven't seen my data & i have been debited since yesterday, no reversal of the money am just here... & the debiting is too much... I sent 500 to my account & immediately I checked account balance 423 naira was left... you guys are thiefs",1
2022,"Worst experience so far My money is hooked now, I did transfer, it was unsuccessful buh I was debited",1
2022,This app is good but you supposed to add customer service in app please 🥺,2
2022,Good,3
2022,Very nice,5
2022,Never been easy at all..The app just they stop anyhow..Have never been able to make any transaction since have download the app...So tired,1
2022,"Wema bank is very useless . A very fraudulent bank. My money have been debited twice for no reason. The worst of it all happened on the 8th of September 2022. I tried withdrawing via pos, it declined and I was debited. I called customer care and was told that the money will be reversed within 3- 5 working days. I'm still calling to recover my money. I have spent airtime worth more than the amount I was debited and nothing has been done. They're criminals",1
2022,Good app,5
2022,Very good,5
2022,Worst digital bank in the world,1
2022,Very good,5
2022,Excellence,5
2022,"There's only one very terrible and annoying thing is that it keeps saying my verification is just 80% done and then doesn't create the space for me to actually complete it, and so I can not do a transaction of more than 20,000.. it's not good enough honestly",2
2022,The app was frequently closing and I don't want it to be doing that when I am transferring money,3
2022,Good app,3
2022,Not letting me sign up,1
2022,Great,5
2022,It fast to send money and received,3
2022,Pls ooo why can't i do transfer or fund another account with dis app,4
2022,Very frustrating app,1
2022,"Poor User Experience. I have been unable to view my virtual naira card as such, I've been unable to fund it. I had to close and open the app for most of the updates to be updated on the app. The app keeps crashing and keeps displaying error messages 😑",3
2022,"I can't use my app, telling me is under review, went to the bank many times and still couldn't fix it, bad",1
2022,"ALAT service is 100% reliable and secure, the approach of the staffs is excellent.",5
2022,I don't even get why the log in button won't work...Just opened an account and can't log in...just wow,1
2022,I am unable to create my pin after multiple tries. It keeps telling me that my email cannot be retrieved.,2
2022,"Its been hours yet no OTP has been sent to my email.. I'm trying to log in my already existing account, after filling everything it asks for otp, I click send otp it says it has been sent but yet there's nothing in my email",1
2022,"It runs so sooth with zero stress using the wallet but the only issue I am having right now is not being able to upgrade my acc. That is uploading my ID, like I have tried and tried but it doesn't keep going... Please you guys should perfect this experience for me",5
2022,My experience has been good with the app so far. But I have an issue with the updating of social media links on my profile. After inputting the links/username I see no submit button. To upload my social media to the profile. Please kindly get to it. Thank you☑️,4
2022,Great,5
2022,Have been trying to login...but so difficult too!,2
2022,"Worst banking app ever I downloaded the app two days ago and I've been trying to get pass bvn verification but all to no avail, I wanted to use the bank app urgently",2
2022,These app is just worst i can't transfer depth restricted. Tried to upload my Valid ID card but still is not working out have tried all the ID card am having still same thing these app really need to be worked up. It wasn't like these before now is worst.,1
2022,Good 👍,5
2022,Iam happy,5
2022,very good,5
2022,"This is the best app for performing banking transactions. I have used different apps but I can say this is the best I've used. Everything is fast and smooth, and there has been no issues since I've been using the app. I recommend this app to everyone out there, and I say you will be glad you download it. This is the Best banking app.",5
2022,"I took loan on alat app long time ago which I paid on time, but i take them several days to remove that loan from my dashboard and left #100 there which dated 01/01/001 ,since then it increases everyday, And now after I contact their customer service, they said I should found my account with the same amount, which I didn't collect, It clear that alat are scam",1
2022,"It's the worst bank app I've ever used. Recently all it does is make my money disappear and I don't know why?, when? Or how. I'm really disappointed right now",1
2022,It was working fine but now am having issue login in it just keeps going back,3
2022,Unable to make Transfer,1
2022,Excellent,5
2022,"I should have give you people zero star...It can't possible.. You useless people deducted 500 from my account for virtual card,I can't fund it ...I can't do anything with...am going to your branch tomorrow... nonsense bank",1
2022,Fast in downloading,5
2022,"Otp isn't working, Especially when trying to login please fix it",3
2022,Review,5
2022,"What's wrong with the virtual dollar card option? It keeps saying "" feature will soon be available"" this is basically the main reason I signed up😔",3
2022,I cant log in to my account through this app why?,1
2022,I can't receive an otp,1
2022,Great,5
2022,I like a lot about this app but there are some troubleshooting in the app,5
2022,Good fast.,5
2022,The app is not encouraging at all. I can't recharge with it it is always saying biometric policy can't be left empty,4
2022,Best app 👍💯,5
2022,❤️,5
2022,"The app has a lots of crashes, can't update my ID, each time I attempt to do that the app will crash Am still under debit restriction; why?",1
2022,"I have been using your app for a while now and i noticed that if my salary account is not in the preselected banks, i can not go futher with a loan application. Please can you include all the banks in Nigeria on the list to make it acessible to others like me who want to apply?",2
2022,"The most useless app from the most useless Bank in Nigeria! ONLY GOD KNOWS HOW MANY TIMES YOU PEOPLE HAVE SHUT down different branches because you guys are broke, and still stealing from people who are trying to take a loan, rubbish! Twice I have been debitted for account statement over 2000 naira and yet for two months the loan has been pending. You reading, if you like go ahead and Install the application — it's your teary & sad funeral because Wema is useless.",1
2022,It is bitter experience not giving loan Fter applied telling me my phone number and email is already link without saying the next steps.stephen,2
2022,Trying to reset security questions with face verification but unfortunately it says i should wait for 24hr which after 24hr no security will be enable to reset bad app,1
2022,I am looking for a way to liquidate my goals but i can find it very bad app now that u updated it,1
2022,"S***** App. I've not had access to my account in months just because the app closes when when I click login. And just like there's nothing going on, there's no attempt made to fix the bug.",1
2022,"Best bank app in Nigeria,keep the good work wema",5
2022,I'm having issue with my transaction it has refused to create I don't know the problem please try as much as possible to sort it out I want to make use of myalmost 1 year now I'm not putting enough money in my,3
2022,I love using this app since Last year I av lost my ATM CARD,5
2022,Yall didnt give me my 1000 for completing my credentials i feel scammed,1
2022,Very poor help me download it,3
2022,Exceptioal,5
2022,"Very unfriendly to use. Why do I need phone number, BVN, Picture and signature scan that is difficult to upload? Why not just my account number or simply a code to register on the app. Very stressful.",1
2022,Worse app ever,1
2022,Please my account is inactive how can I active it,1
2022,Alat na baba💓💓,5
2022,"Is your dollar card services “ACTIVE & WORKING” + I suggest WEMA bank have a branch @ Umuahia, Abia state (Nigeria)...",4
2022,"Very very simple to use,👏🏽👏🏽",5
2022,"Yy is this app like this ,want to take pictures and I clicked on it several times but e don't click at all",1
2022,Fast and reliable,5
2022,Very good app,5
2022,I love this app,5
2022,Nice bank,1
2022,"I fogot my password and i was try to set my password my by the way but it dosnt work,why? Pls instan respond",2
2022,Excellent,5
2022,I was unable to create my dollar virtual card on it which it was so painful to me that I wait my time on it,2
2022,Stocked at the registration I can't even take a picture. So frustrating,1
2022,Very nice and good,5
2022,"App stop during registration, more should be done to make app efficient.",1
2022,"For the past few weeks I haven't been able to login to my alat app, I can only access the quick link tab. It's really really frustrating, the're a lot of transactions I want to perform on the app. Please something should be done about this",1
2022,"Frustrating experience. I've been trying to create a pin and when I request for an OTP, it will be sent to my mail. I minimized the app so I can get the code from my mail, after getting the code. I went back to the app only to start the whole process again. Very frustrating. I'm yet to create a pin and I don't think I can continue using the app with this frustrating experience. Find a way to fix this so that one can get the code and still be able to continue and not to start all over again.",1
2022,It's the best,1
2022,Can't top up my virtual naira card cos the app keeps crashing.,1
2022,Nice App. Easy to use,5
2022,Isn't working properly always fail,1
2022,Keep stopping everything time,1
2022,App too poor as OTP is not delivering on phone. What is the essence of the security feature if you don't receive the OTP notification on the phone. I mean very poor and disheartening.,1
2022,"Very poor, can't even log in",1
2022,"S,s,csc de efd",4
2022,Bad idea why another man call you and give you my account number and block my account is he a bank staff that's stupid pls consider on it,1
2022,"Updating account with my ID seems impossible, it constantly stops after snapping the file",1
2022,Good,5
2022,Gud,4
2022,Good and annoying at times,5
2022,The app is so slow in terms of transactions It takes a long time to top up your balance when you transfer cash to the app😔😔,1
2022,Worst banking app ever I wonder how davido used this bank I sent money to my account but still can't withdraw any attempt I make I receive a message like debit restricted what a stupid bank,1
2022,I like this app,5
2022,This app is frustrating,1
2022,Good,5
2022,I get an error message when I try to update my address. My account setup has been stalled as a result. The App is just occupying storage space on my device. Fix this and you'll get a rating from me,1
2022,"I don't know Why i cannot onboard, app keeps telling me face photo has exceeded maximum size. It's frustrating I've even forgotten about it. Try and fix up, so many bad reviews here about terrible user experience...",1
2022,It keeps telling me to put my pin when I tried resetting my password. Kindly attend to this quickly. Thanks.,3
2022,Fast and reliable,3
2022,It's a good thing using the app Buh they kept saying they will borrow me money buh not yet,4
2022,Interesting,5
2022,Pleasant,5
2022,Digitally wonderful,5
2022,I wanted to give the app 5stars but the bank service is bad.i have send money into my wema accident but never reflect on it,4
2022,"It has been a few days now that I try to log into the appl since i have sign up but I couldn't log into the app, whenever I try to log into it, it back out automatic . I have try every possible way to log in back but I couldn't Pls do something about it",1
2022,"Signing up is impossible because the sign-up requires a picture that must be taken in-app. Problem is, it always says ""file size too large"". And then it doesn't provide the option of uploading a lesser file size directly from your phone. Or am I supposed to command my phone camera to take low quality pictures? Then at the end, it says ""invalid input"".",2
2022,Great,5
2022,"Very terrible to open an account online, the otp come very late and it sucks😡😡😡😡😡",1
2022,The App is quite interactive but then in updating the Preference the button to save isn't on my app.,3
2022,Good and easy to use,5
2022,"I think this wema bank is closing down that is why the useless bank network is bad. I can't wait to withdraw my money fast n close the account. I will advice don't use this bank, it is the worst bank in Nigeria now.",1
2022,Best bank app. Easy to navigate and use,5
2022,This app is giving me problem the signature isn't working and I can't access the app,1
2022,One bank like no other,5
2022,"Alat is FRAUDDDD!!!! Do not use this app, I logged in and deposited money in it an when it was time to withdraw, it said my account was inactive!!! FRAUD!!!",1
2022,I love it,5
2022,I wish it could solve my problems,3
2022,Well as for me the programmers should work on the UI and program interphase of thos app. Especially because anything that has to do with finance is a sensitive issue. This is the third time I'm uninstalling and re-installing the app just because I want to login to my account. It kept bring app stopped and this is really annoying. Please from the back end kindly do something to perfect all this complain to make the application worth using.,1
2022,I love it,5
2022,I'm not happy cause virtual card doesn't work..please make it work so I do international transaction of more than 10 dollars ..thank you ..I trust you,3
2022,Good,5
2022,Please you guys should improve you goals option. Because the option liquidate at will doesn't actually makes it a saving . There should be that once you set the end date to 3 months . The should not be option to liquidate before the due date. With the once you have now if I put my money there I will eat the money before the due date,4
2022,Yenyenyenyen,5
2022,Incredible,5
2022,Unable to login to my account. The app keep stopping,1
2022,"Since I downloaded this app now over 1 hr, I've not been able to pass the verification phase. What's the essence of putting a platform that will suck life from somebody....... Make una give me my money ooooo. If not I don't have any reason to download this excuse for an app",1
2022,"This application is so stressful. I see no reason why a banking app will be asking you to upload your picture and signature, for what? You guys should go and learn from other banking application.",1
2022,I just like this bank name,5
2022,Nice one,5
2022,"I really like the app, it's user friendly",1
2022,Poor and very bad app.. I forgotten my password till today I can't login into the app again..I try forgotten password self 🙄 e no work,1
2022,"This is the first and best online banking app I have ever seen and used. My account is more than 5 years old, always giving me what I desire with no hidden charges.",5
2022,Nonsense app very slow there always promise some one what they don't have,1
2022,"Am hating this app every single time,have downloaded it almost 3 times and it doesn't work",1
2022,Good,4
2022,Awesome banking process with customer friendly approach. 👌,5
2022,Why my business App only 20k as daily limit transfer,4
2022,I love this bank 🏦. It takes a few and fast step to generate account,5
2022,"One of the worst banking app I've seen my whole life, the app just keep getting worst with each updates, I couldn't order for a simple debit card. Load of inconsistencies.",1
2022,"Nice App, less stress",5
2022,"I was unable to update my app, though it works perfectly.",2
2022,I gave it 3 star because money automatically disappear from account once money is being sent into my account why?,3
2022,"Wow this app keeps fluctuating kai can you imagine on top of my money shuu, I can't access my own money. Whenever I try sending money th app keep stopping as in I don't Understand.",1
2022,"App keeps closing / very annoying something You guys should work on this, it's over 9 months now",1
2022,Cool,5
2022,Poor experience so far since June 28 until now have not been able to access the app its tells me that My profile has been deactivated that I should reset the security questions which I did but Tell me that my image could not be validated 😭😭 I can make transfer since I opened the bank account Please help me wema......,1
2022,"I have had this app on my phone for over a month now, yet I'm unable to open an account or update my profile beyond inputting my BVN. I'd expect that my details would be auto generated from my BVN or something like that. For a ""fully digital bank"", I'd expect no less.",1
2022,"Terrible experience, you will try to get an otp and it will take as long as 10minutes and has already expired. This is bad!!",1
2022,"On boarding process was very very hectic. Had so many failed attempts before opening an account. Change of PIN was hectic too. Now I can't even use the virtual Naira card. The card has ""debit restriction"" on it. The new account i just opened today is ""not active"" Dollar virtual card not working. I have sent an email ,no response yet. I hope I don't have to visit a physical WEMA bank branch to sort these issues out.",1
2022,Very slow and sluggish and otp takes forever.,1
2022,"I'll give it 3 star, it's pretty good but always crashing. Try fixing the bug, it's annoying!",3
2022,"Poor User Experience, poor customer service, and the worst part is that they don't reply to customer's email or phone calls... It's just awful..",1
2022,"To reactivate my account after it has been inactive for sometime the app keep crashes, and besides, the information required when loggin in to the App for reactivation is not properly labeled for users to know what to enter except the field for PIN. I filled an online form submitted to your ""help@alat"" email address and nothing is being done, even when you guys send a congratulatory mail that my account is okay! The App keep crashes. So annoying.",1
2022,The app is really smooth but i am having issue after making transaction i can not view my recipt i dont know why and is very important to me,3
2022,It do Transaction in time And good App,5
2022,The app is not responding when trying to open an account,1
2022,Working well,5
2022,Great app,5
2022,Help,5
2022,Excellent,1
2022,Good,5
2022,I can only agree that loans are available but not approved.,2
2022,Very good,5
2022,"Very poor experience with this alat app. I've been trying to get otp code for 1whole week to reset my pin , but the otp code is not coming up, the ussd code to carry out transactions is also wack, my money is just stuck in there",1
2022,"For the fact that I can do everything with my phone and not go to the bank....am glad, wonderful experience so far",5
2022,Good 👍,5
2022,PLEASE DO NOT DOWNLOAD IT'S A SCAM,1
2022,Good App,3
2022,Great app,5
2022,superb,5
2022,Nice app,5
2022,"Cool and Great App, But with a Particular problem of not able to view your card details. It will crash the app. Please, look into this.",3
2022,Good 👍,5
2022,Poor customer service. I regret my relationship with this bank. I requested for device loan in which my money was deducted via remitta. The phone is not delivered and they refuse to refund my money since last year. It is a bad experience.,1
2022,Unserious set of people. Poor customer service representative.,1
2022,"Easy banking,its perfect",4
2022,This app is good and the bank is trustworthy but the changes is too high,4
2022,The app is an exceptional experience. It works and made my transaction seamless. If you have issues with the app check the healthiness of your phone.,5
2022,"Not bad at all, can be better tho",5
2022,I so much love the App,5
2022,Very useless app always login me out ..now money is inside I can't access it bcos the app keeps refusing to open,1
2022,"Horrible banking experience from Wema and their app. How come it doesn't link my previous account to my newly created account despite my bvn, selfie image, signature and other details listed on my new account. Customer service says I have to go to bank physically to link my previous Wema account to the new one. Horrible.",1
2022,Greatly brilliant it address appropriate needs in time,5
2022,Best bank 🏦 ever.......kudos,4
2022,Not able to borrow a loan is the only challenge here,5
2022,Good,5
2022,Great,5
2022,"Nice one, always available when needed",5
2022,It's almost 9hours under review and I send 1000naira but not deliver am still waiting.....,1
2022,"Stop posing as Nigerian's first fully digital bank or else you will be considered as living on past glory, because some of your services sucks, especially your card service. I can't even copy the virtual card details to make online purchase easy and smooth. Secondly your dollar card is not ready yet, atleast not for everyone or is not working at all, so I suggest you take it down instead of giving us false hope. I have been using the app for months yet these issues I mentioned have not be fixed.",1
2022,Very impressive,5
2022,Can't even login the App again,4
2022,The banking app has been totally improved for a very impressive performance during transactions. Well done team!,5
2022,Worst experience trying to sign up through app,1
2022,Nice app,5
2022,The best 🏦 banking Ever,5
2022,"Better user performance, I think you guys shld work on loan application that's all",4
2022,Worst experience the app is frustrating trying to update my personal information and after uploading my International Passport for account upgrade but keep asking again and again to re-upload also my BVN has been verified on my account but yet keep getting an email from them to add my BVN to my account I think you guys need to work on your platform very well,1
2022,Fear Enough,4
2022,Okay,4
2022,Great and professional,5
2022,The App is extremely good and working well.,5
2022,Working faster,4
2022,😎,5
2022,This app is the worst. It's always having an issue. It's either I can't login or I can't transfer or buy airtime or even do some verification and now my money is stick inside. This app sucks,1
2022,"This people deducted 12k from my account statement I requested once they sent about how request and a statement of account is 1,200... The most annoying part of it all is I can't even submit it they keep saying an error occurred.. Google should take this app down",1
2022,Reliable bank,5
2022,Nice,4
2022,Love it..,4
2022,Too much network error I mean unnecessary debits without crediting my destination,1
2022,I saw a great improvement with this application.verification is no longer an issue now.This application reduced my stress of going to the bank lately.I do many of my banking activities with it without a hitch.,5
2022,Excellent,5
2022,Very good,4
2022,Am very grateful for this App and am happy to I have received my card on Alat thanks for following up with me,5
2022,"Very perfect and simple to use. No stress, choose alat and see the difference",5
2022,Best bank in Nigeria,5
2022,The Best Mobile Banking App in Nigeria. I Love ALAT by WEMA BANK,5
2022,Nice,5
2022,They did not give out my money 💰,2
2022,Great,5
2022,"I have logged to a lot of financial apps and I can tell that this is one of the best so far, hence I give kudos to the developer and would also appreciate if more options like voice commands are added or ease and convenient experience cuz sometimes I just wish I can sit and tell say to my phone ""perform transactions on ALAT😁",5
2022,Nice one but the only probably to me I don't know how i get dollars from my naira account to Dollar account,5
2022,Just that.... you have not given me loan access. Kindly fix the bog disturbing account update. Thank you.,5
2022,"I tried to download the app several time, after it reach 100% it will write unable to install app yet they'll still deduct data on every attempt. So frustrating",1
2022,Very good,5
2022,Reliable and fast,4
2022,Nice App,4
2022,It is very fast and easy to use.,5
2022,Good app,1
2022,Nice,5
2022,I can't t update the app,2
2022,Great,5
2022,It keeps on budging and Still got restricted,1
2022,"The fixed a lot of bugs, I am now content with it",4
2022,Best of all,5
2022,Am giving one star because the app is good ..but I created a new wallet for the first time of using wema I deposited 8530 naira inside I tried to transfer today and it refused..saying that am unable to transfer Can someone please tell me the reasons why??,1
2022,It was good using it.,5
2022,excellent,5
2022,It's fast and reliable,5
2022,Best app ever,5
2022,9ice,5
2022,I love the app,5
2022,Good Interested but network issue,3
2022,A very good banking app,4
2022,This app is try nice but you need to fix some issues like when you create a naira virtual card after the next day you can't see your card details again and I have searched so Fix it then I will give 5 star,3
2022,Great app,5
2022,Very Good,5
2022,Please I can't transfer money I put in the account after opening it,3
2022,"This is about the worst bank app I have used. Took more than 4 months before I was able to successfully upload the required signature and photo ID. Then it is been over a week now that the restrictions on my account haven't been lifted because they haven't been verified, what happened to using ATM card and OTP for verification like other banks? Then very terrible customer service, wasted all my airtime with no solution than to visit a physical branch and the mail box is left unattended.",1
2022,"The best app. Awesome updated version, it makes banking seamless",5
2022,Exceptional!!!....This is surely number one and can't be compared with any with the new features...You guys have more than this planet;you have seen into the future of banking...Kudos!,5
2022,"It's a better Wema experience, Keep it up ALAT team.",4
2022,Good 👍,5
2022,Wonderful,5
2022,Impressed.,5
2022,"This app sucks, can't finish any setup without a glitch, been trying to finish setting up my profile since God knows when, keeps bringing me back to the same place, nowhere to even upgrade account, many important things missing.",2
2022,Good,5
2022,I'm very interested in working in this Game.very agretive and fast growth hardware detected and reliable Games,5
2022,Better,5
2022,Wema bank you are improving the service every day.,4
2022,Still Good,4
2022,Just awesome,5
2022,"This new update is big flop, one can't activate a card,just so much errors in the app, please you guys should work on it fast, I just got a new card and I can't activate it like before, each time I try to set it up, it keeps bringing up old pin, new pin ish... Please fix these guys... The update is cool, I love the UI but fix the problems. One create a virtual dollar card neither virtual Naira card.. 🤬",2
2022,I like their transparency,4
2022,Nice,5
2022,"Worst experience! You allowed me to sign up, and you refused to allow me to login! Why? Is this legit or I entered the hand of hackers? And you don't even respond to complaints via email! It is very frustrating! If action is not taken for correction, I will uninstall it soon. Very bad!!!",1
2022,Not too bad,3
2022,"God for fast payment, i like it",5
2022,Okay,5
2022,This app is a total rubbish and nonsense......,1
2022,Good 👍,5
2022,"Worst app ever I can't even open the app,it telling me,,server took longer to load, The used code is not going through at all",1
2022,"Very bad experience, The account I had was debit restricted and I was only able to put in money and I was unable to use the money for anything. Wastage of money, Wastage of data, Wastage of time",1
2022,"Fast, when it comes to financial services, just download this app and get an account on it Never had any issue since I started using it I recommend it💯😎",5
2022,Very useless app....I requested for a card on over a month ago the card is yet to be out.. card that supposed to be instant,1
2022,Very good,5
2022,Very fast to open and easy in operation. Good for savings and lots more!!!👍 Download it today and enjoy your banking services,5
2022,This app is always closing.... Does it take one year to verify my profile?,1
2022,Good,5
2022,Y is so hard to sign up,1
2022,100 precent good,5
2022,Good and reliable app,5
2022,This App is not supposed to be on Playstore to be very Honest. Very poor network system.,1
2022,👍,5
2022,Is the best,5
2022,I uploaded my selfie and signature and 4days after I've still not been verified. I've reached out to their customer care and they seem as clueless as me(if not more) on how to rectify it.,1
2022,"I only download this app because of the dollar virtual card, now I can't even create the dollar card, is all useless to me now, after going through all the documentation process and I can't get what I really want, is a big disappointment and the worst experience ever, do something or am backing off",1
2022,I like it though I don't like when I put money in my account and y'all cut it,3
2022,I can't even register for wema,1
2022,"I love this App, not problematic, makes it possible to save through setting goals.",5
2022,"The app isn't well develop at all, been having issues on it everytime. Even this new version is telling me to update my profile again, can't pay some bills like remita & the likes. It's just an average app for banking system.",2
2022,"This application is extremely good, that I can even recommend it for the whole nation to use. It completely eradicate the fear of Thief because it doesn't encourage holding of cash. But I want to suggest that for the main time that everything in our dear Country will become cashless. Please help work on the app in the area of first launch after turning on your phone or first time in the new day, it closes automatically. You cant access it until you clear it on your phone and re launch again.",3
2022,"The app started showing login error lately which prompted me to update. However, the problem has persisted. My patience has almost run out...",4
2022,Its a good alternative to cash app,4
2022,Make i just dash una 5 stars,5
2022,This update is trash ad. Hate it it's giving me headache I can't say much,4
2022,The apps needs improvements so many lags and errors so tiring,1
2022,"Domt care about other banking apps, but of all of them, this is the most east to use and the best of them all",5
2022,My account is showing Debit Restricted,1
2022,"Worst bank ever. they restrict me from making transfer on my bank app, since 1 month now I Chat with them is all avail. Nonsense Bank unless they active my account before I change my words here",1
2022,I tried opening an account but I cant get passed the face detection phase. Once I take the picture the app crashes and I have to start all over again but it still crashes.. you should fix that,1
2022,Very secure system. No time waste,5
2022,I feel you JARE Wema Bank. You be ogbonge.,5
2022,Wema app is one of the best among hospitality.,5
2022,Good App I love it,4
2022,The account number showing on the app is different from the one am using. Please I don't quite understand this app,1
2022,Better featured everytime,5
2022,Owo mi daa,5
2022,Good,5
2022,Since yesterday I was sent money and now I'm yet to receive the alert. This is not the first time it's happening. I've complained but no response. I need my money please.,1
2022,Awesome app ever,5
2022,Why the hell does my virtual card keeps on saying (no record found on the card I just purchased,3
2022,It's very fantastic app,5
2022,Easy as pizi,5
2022,It's unique,5
2022,Very nice bank app,5
2022,"My Best Convinience Bank ever If there is more than 5 star * rate i will give you , The best Bank * Alat By Wema* Muhammad Jaji",5
2022,Good App,4
2022,Good app,5
2022,The main reason I register on ALAT was to be able to use USD Bank card but unfortunately the feature is no longer working anymore except you use DOM lite account and deposit expensive dollar into which other bank also do.,3
2022,A very foolish app. After signing up you get a debit restriction after transferring funds to the account and you have to go through a whole lot of procedures to withdraw your own money. I would advise the bank should be more thoughtful asking people to use the app,1
2022,Great application,5
2022,Alat my first fully digital experience in the Nigerian banking sector and system.,5
2022,I love everything about this app❤️,5
2022,👍,5
2022,Nice banking app when it come to money 💰 transactions,5
2022,Great,5
2022,"Very fast and easy to use ,o I love the Dollar account and it can be created so easily",5
2022,I just updated the app and It's not allowing me to activate my newly requested ATM CARD Since ...,4
2022,"This is like 2 months now. I''m still unable to sign up to use this app. The app did not just accept my picture saying max image size exceeded. I even went to the branch office may be the staff can help me out, I ended up with the same story. What is the essence of the security you're putting in the app that is making life difficult to the users? It's frustrating! I've stopped putting my money in the bank as there is no seamless way to withdraw it whenever I need it. This is just poor.",1
2022,Keep it up.,5
2022,Great,5
2022,"Use bank,they will keep debiting u for no reason 😡😡😡... I regret ever opening it...",1
2022,I don't even understand this app I Just waist my data to download it at last it was sussesfully failed is telling alat keep stopping.,1
2022,"I don't want saving account,I want current account, how will I do it I have been complaining since.what kind of app is these",1
2022,The best app,5
2022,Na God go punish una...this app was created just to exploit the little Cha get wey person dey manage....them they debit more than 10x a day even without performing any transactions... yesterday wey person con manage send me 2600 all this bastards short am to 2457 anything wey una do go dey always crumble awon oloribu,1
2022,I have not started using apps so cannot gove accurate rating,3
2022,Good,5
2022,Very Active App I enjoye it becouse its simple to use.,5
2022,Good,5
2022,This app is the worst of them all trying to create pin otp not going nonsense app,1
2022,BAM,5
2022,Very bad experience because i dont why u always debit restricted my im always went to your branch to active it back but pls help me to active it back i dont have transport fare to go your branch again i will never kept money inside your bank again,1
2022,"The app is really great, i really enjoy banking with Wema by Alat.",5
2022,I have been trying to reach the details and the code for the update and for some reason it true that is my first time doing this,5
2022,Very nice!,5
2022,Poor customer service and inefficiency the app should be banned,1
2022,I can see is not lie I cant reely believe but is ok and good this life is all abuat look and Lene Maro of life I believe that is not lie if you sate it the grits time you will be thinking it will not wock but we'll time goes on you will know is true I really comment the pepeol that crate this app I can see life is not just about go and wrock and die live with eizy way just belie in it continue add all the app it will wock out for you one day just no that you are not playing guys is really good,5
2022,Exceptional,5
2022,"Am now disappointed with these app... What is the mean of transient failure, all my family i open account for cant access the app again to complete registration then what is useless app doing online... Why your developer cant fix it",5
2022,"Well it kul as normal, just that it took you guy four months to review my request, but appart from that the app it kul.",3
2022,Is nice,5
2022,Not good,1
2022,Stupid app! Whenever I try logging in it keeps crashing!,1
2022,Terrible,2
2022,Great,5
2022,Probably the worst banking app in Nigeria. Why should signing up for an ALAT account lead to my card being restricted?,1
2022,I made a transfer from my zenith Bank to this bank it hasn't reflect for the past 8 hour's,2
2022,I appreciate,5
2022,"Nice app, but delays in sending alerts!!!",3
2022,He sharp,5
2022,Good,3
2022,"Apparently I downloaded the app to make my money transfer easy but unfortunately what I got is for my account to be restricted for 24hrs for""review"" which means there was no way for me to make my transactions even though it was a matter of urgency. I regret downloading the app in the first place.",1
2022,It's a wonderful experience with Wema ALAT. Though I haven't started using it but I have strong trust with Wema.,5
2022,They just stole my money don't use the app they will scam u ooo,1
2022,"Fake and bastard app ever, I can't log in anymore and it's up to a month I have been trying to reach their customer care service all failed",1
2022,Yiu guys are nothing but thieves,1
2022,This application is a scam i deposited money after some few days i tried to withdraw it they were telling me my account is not active. It is a scam,1
2022,"This is the worst banking app i ve ever used. You cant login with Finger print. It keeps crashing, total rubbish. I could give zero star if possible.",1
2022,"The worst bank app I ve ever used, pls don't bother putting your money here, I sent money to the account yesterday and I received it today, I tried transferring the money to go my UBA, they debited me without crediting my UBA. Am so angry with d app . Network error here and there",1
2022,Terrible to say the least. I have done face capturing but I keep getting transaction failed due to capturing,1
2022,5 star,5
2022,It's good app,3
2022,"Wema as a bank is scam, i tried to make withdrawer that they declined yet they debited me and never reversed it for more than 25 days now. I'm going to close the account tomorrow and get my money and if they fail to give me my money, they will know how mad iam tomorrow.",1
2022,Still yet to use the app.,4
2022,"After all the stress, I inputted the password and clicked login, but nothing happens... This is the worst people, believe me!",1
2022,"The worst Bank in Nigeria. Always From one problem to another. Sent money here and the app isn't even opening, not once or twice but happens all the time.",1
2022,"This app is useless. created an account, funded it. For 3 days now I have been restricted from debit. Do not risk funding this app",1
2022,Worst bank app I have ever seen,1
2022,Recommend not to be use Very poor standard,1
2022,Great app,5
2022,It's woah,5
2022,"Worst bank in world history, can't withdraw my own funds, can't transfer to another bank, do yourselves a favor and close down",1
2022,Easy with password corrections,5
2022,Amazing,5
2022,Ok,5
2022,"I will give an honest review on why this banking app is so BAD!! BAD : Now here is why this app is bad!! Firstly the bank charges are way too high ,e.g( i received an alert of 1k and got debited of #450 which so outrageous) Secondly, the app malfunctions most of the time e.g ( one time i tried to make an urgent transaction i couldn't because the app refused to work and I was stuck and embarrassed) . So please for all of you who are thinking about downloading this app i hope my review helps .",1
2022,Very good app but only not able to access their loan,5
2022,Good,5
2022,"Hello Alat team, why did you block intra FX transfer?",3
2022,"Very useless bank,I was told to open a domicilary account before I can get the card at wema bank.so useless ..",1
2022,The most useless and worthless app ever. The developer must be a drunk. I reserve my comment for anyone that approved this app for wema bank. You don't have value for your money nor regards for your customers.,1
2022,"I don't know if I am the only person experiencing issue of not been able to secure small loan from this platform, from what I noticed displayed on the app, the interest is low and I want to be part, enjoy your loan service but till this moment, maybe not eligible to be given loan. Maybe I should visit any of your branch offices for assistance.",3
2022,"This is the best digital banking app I've ever seen, easy and fast transactions, sleek, elegant and dope debit card. I love the fact that i can use my ALAT MASTERCARD on NETFLIX. 🤸🤸🤸🤸 Everything i need is available 24/7 on the app. Once there's a downtime information is communicated across to all customers. The only minus is the charges are quite alarming 😯. Every deposit i receive 50 naira is deducted. I highly recommend this app to anyone who wants to avoid bank stress. much 💕",5
2022,They don't deserve any star ⭐ because they are too bad in attending to customer. For the past 3week now am unable to make transfer and they are not replying. The wasted bank ever,1
2022,Why can't one upgrade his account in good terms? Just 30k daily limit. I will keep on snapping my ID but not working.,1
2022,Good 👍👍👍,5
2022,I'm satisfied with they service,5
2022,Why is the app closing itself suddenly...whats going on,1
2022,Since I updated my app I can't use it again pls help me. Most useless bank deactivate some one account without issue,1
2022,"Alat has been very poor lately, they have been debiting me for no reason. Yesterday debut was #900 and I chat them up, but all they could say is rubbish. By the time I'm through with you people you will not find it easy",1
2022,You people were scam bank Ogun kill you with my money I I have wallet account because I don't BVN and I send the bastard account number you gave me to my friend to help me send money there and I want to collect my money back there are tell me my account is not active and I complain like 10x and my account is not active since now Even I can't login to it again,1
2022,"I really like the app. I just have one suggestion. When trying to transfer to a saved beneficiary, I shouldn't have to swipe for the transfer option to come up. I think it would be a better experience if I could tap on the beneficiary and do my transfer. The other option there is to delete beneficiary and that could be handled by long-tapping on the saved beneficiary.",4
2022,You people intentionally allowed me to deposit money into account knowing is not complete then placed restrictions on my money because you want to do your business with my money. Don't create account until all requirements are met,2
2022,The App is awesome but there's no first bank in the bank section,5
2022,The app is nice and fast in transfer and recharge and easy to register when you know what you are doing and if you have enough data... thank you so much for the app... love you guys....,5
2022,Always saying that my account is not active and I have been doing transactions since..of close to 100k,1
2022,Good app but no dollar card,5
2022,Why can't I transfer money to another account,1
2022,I love it,3
2022,The best have ever seen,5
2022,This software for the app is bad compare to other bank app,1
2022,I can't upload my face,5
2022,Great app,4
2022,It's good,5
2022,"I cant even transfer my money to another account, can't use the USSD code, this app is terrible and the account restrictions never go away. This is second time I'm downloading it, after getting an email saying it has been updated. Might as well close down the app instead of putting it out. Please work on the app.",1
2022,"I have never see a worse Bank than this How would you just deactivate my email from my account and I don't have access to the account anymore This is totally not good And you don't have branch here in Jos plateau state, you people are expecting me to travel to another state just for you to activate the email again",1
2022,"I just don't get it. Wema bank is not good at anything. Trying to help my mom with opening the mobile app and got stucked at the point where she is to take a photo and it is not going through. Other banks app is not as difficult as this. If you don't have a proper developer to help out with this app,close it. No be by force.",1
2022,This app isn't opening at all.... Worst experience,1
2022,"Please beware of this App, is damn frustrating they always deduct Money from your account an yet still the loan process will not be completed",1
2022,These guys are CRIMINALS!! IF you want to live long please avoid this bank entirely. They keep stealing money from my account with no reasonable explanation!!!!,1
2022,Useless bank. You deducted N832 from my account without any reason.,1
2022,Am very disappointed on this app i can even transfer peacefully this app need to be redesigned,1
2022,It's not bad,5
2022,So bad app I can't log in,1
2022,"What is happening now with Alat, I noticed that charges are being deducted anytime my account is being credited.",3
2022,"I can't withdraw my money, why?? I won't have put any start rating But I have to Inorder for the rest of the world to see that u guys are out of servive",1
2022,"I can't open the app, I have been trying for months. After I click on it, then try to login. The app automatically closes.",1
2022,App crashes when I want to access my virtual cards,3
2022,"I just downloaded this app , but all I can see rn is so dissapointing when does ""enter a valid name means"" but that's my damn name init.. please fix this.. I can't open an account",1
2022,They dont give loan,1
2022,"Poor User experience, Very frustrating and annoying.I have generated numerous otps to change my password,I still can't get a new password because it kept saying security question expired and I should scan my face and the face scanning isn't even walking 🚮🚮",1
2022,Honestly my experience with this app is very badly since I have started using the application I can not update my address on the app or put my bank verification number which is BVN!!!,1
2022,ok,5
2022,worst app I've ever seen in my life. I will never advise my worst enemy to download or use such app. Scam very poor customer service. irritating feedback. Worst ALAT,1
2022,I was unable to use this app for some time now,5
2022,Very good but not tested yet,5
2022,"Reviewing my documents for months and still pending. Send complaints to you, no response. And you want me to trust you with money?",3
2022,Scam Scam Scam,1
2022,Love this app,5
2022,Nice,4
2022,"My alat it not active, how can I make it active",1
2022,"Worst experience One of the most useless app in the 21st century...very poor customer service, whack app",1
2022,2 months after I requested for a card. No one has called for delivery. I vist the office they say it's an Alàt account and I can't get it at the office. Ordinary atm card is taking this long. Bunch of jokers.,1
2022,"This app is filled with Bugs. It keeps crashing. I gotta say.. i am disappointed, fot a platform that has been around years now, you should have better tech quality. Onboarding is so stressful, Backend is not well designed... Fire your Product Manager, Fire your software testers! The app just kept crashing. And Support is so terrible.",1
2022,Nice,3
2022,It is best bank app have ever used Best of best bank app WEMA❤️❤️❤️,5
2022,Please fix bug. I updated the app now I can't login. App keep crashing.,2
2022,Poor experience with this app after update I can't log in again,1
2022,Iit grate and simple to use,4
2022,Not happy with the altitude,5
2022,This app is useless I regret using this for the first day My money is hang there right now,1
2022,I love this application so sweet,5
2022,I love the app.. Quick transactions and everything ♥ the joy there is that they give master 💳 cards 🎴,5
2022,Too much transaction charges.,1
2022,"Hello, after filling all necessary information and funding my wallet yet I can't send money..it says my account is restricted..lol this is funny o",1
2022,Very very interested,5
2022,The best,5
2022,Awesome app easy to use wonderful user face 👍👍,5
2022,Very flexible...Easy to use,5
2022,Am pleased so far,4
2022,"Well, I signed up for this since 15th of April 2022 but then I was logged out . I forgot my password and my account got deactivated and I have been hitting the forgot password button and yes it worked but whenever I put in my email and I click the the Next button it tells me something went wrong. Please fix this.",1
2022,Rubbish app I can't even withdraw my money. What a useless app is this? I need my money,1
2022,Good app,5
2022,"PLEASE TAKE THIS WARNING VERY SERIOUSLY! and never open an account with wema bank or use this ALAT app in case you have made the mistake of downloading it already like I did. Wema bank placed a debit restriction on my account but allowed credits. I called them incessantly but they have refused to lift the ban, their customer care team are extremely rude. The last time I called, the staff were even laughing and mocking me in the background. They are thieves! I'm posting on all my social media now",1
2022,For days now I can't login my mobile app,1
2022,"The virtual cards are not available, so don't bother downloading if you are doing so cos of virtual cards.",1
2022,Okay,4
2022,I opened a domiciliary account and I can't complete a withdrawal. It keeps on saying source account not allowed. Absolutely pathetic.,1
2022,Wuruwuru is too much!!!!!! Makings of an excellent app but execution is subpar 🙄,3
2022,"Since I ""upgraded"", it's been one problem or another, using my fingerprint, it show ""successful"", then show ""authentication failed"" I'm done using this app for anything.",1
2022,"Totally abysmal, like I've created my account for over 3weeks running and I've credited it to see if it's actually functioning! It got to my notice now that my account is debit restricted and there's nothing they are doing about it ..... I've sent different mails to them and still nothing",1
2022,Cool,5
2022,You are doing well thanks,5
2022,"I'm not going to give this app a star I've been trying to sign in and it keeps stopping,once I get to the face detention process the app stops This is poor.",1
2022,Good,5
2022,Horrible experience. I've been trying to get my mobile app working for over 4 months. It's very frustrating not being able to access your money,1
2022,This app is rubbish they don't send code if you are a new user this can make some lose is Money,1
2022,"This is the worstest banking app i have ever seen... both alat and all wema products are totally out of it.. regretted ever doing any thing with u guys in the first place. Even the accout i walked into ur banking hall to open is the worst of all my accounts, an ordinary MFB is doing 100%great than u guys....",1
2022,What's is the purpose of this app if I can't make any transfer with it. Mtchew,1
2022,Good and reliable,5
2022,I gave two stars because I opened an account for over 1 month and till today the money I added into the wallet can not be withdrawed,2
2022,I'm statified with the app👍👍👍👍👍 one of the best mobile bank.,5
2022,Nice,5
2022,Excelllent,5
2022,Wema bank is best as for me,5
2022,I wonder why I could not open for 2 daysnow. This is not a good experience.,3
2022,Having problem downloading the app,1
2022,Please add more important features please....,5
2022,"This wema na scam i swear No download am ooo Yhe app no get issue but they ve scammers, them go lock ur money",1
2022,Its very amazing,5
2022,"You're a scam , I regret using your app, you deducted twice in my domicile account yet you didn't grant my loan, you're fraudstars , God will punish you .",1
2022,Hi all go big game here fight through game husband hundreds husband hundreds gun John koiih u go ghosts have hundreds human huh heh Joe's Joe's John job Joe's job :) husband in busy Joe's group day duck with questions up go version not going Muhammad other j yup to there other European John unless husband under these important your that important things in up go home husband get go have under house job job hunting have John Howard husband husband job John John ghosts ghost Griffith have hunting,5
2022,"Gosh I can't add any security questions, keep on bringing up ENTER A VAILD NAME even when it correct. The developer needs more training",1
2022,"This is the worst banking app ever, trying to link my bank details and they debited me #1,550 for nothing, what type of fraudulent loan app is this, please you people should refund my money back to me and don't be unfortunate.... how I wish there was a zero start to rate this loan app",1
2022,I can't log in after creating an account,1
2022,I don't know why creating pin for your account will be bringing out error especially when I finish typing my security question? Please fix it thank you.,2
2022,"ALAT BY WEMA IS THE MOST USELESS BANK APP, I HAVE BEEN TRYING TO EDIT MY CONTACT DETAILS BECAUSE MY ACCOUNT HAVE BEEN ON DEBIT RESTRICTED FOR WEEKS BUT ALL TO NO AVAIL, THEY CANT EVEN SOLVE SIMPLE PROBLEMS ON THE APP, OPENING AN ACCOUNT WITH THIS USELESS APP IS MY WORST DECISION EVER. MY CONTACT DETAILS HAVE BEEN TICKED ON THE APP, BUT MY ADDRESS AND MY MAILING ADDRESS IS NOT THERE , THIS IS FRUSTRATING BECAUSE I CAN'T EVEN ACCESS MY MONEY, NO ONE SHOULD OPEN ANY ACCOUNT WITH THIS APP PLS.",1
2022,Appreciate the improvement but I still can complete all the requirements to getting to a tier 3 account,4
2022,"Not able to transfer even before inputting the amount. Staying transferring beyond 20,000.",2
2022,They are trying,5
2022,"See, the money you people charge on transfer is to high and the worst is you people will come to my account and clear the remaining amount of money you see in account. That's not a good attitude at all. You're the worst banking app",1
2022,So far I've had a seemless ride using the app,5
2022,Very good app,5
2022,"The service is very poor ! Transactions takes almost forever before it will be successful , and presently the app is malfunctioning.... Like I can't access my account, and I transferred airtime about an hour ago and up till now it hasn't dropped ! Really stressed out😑",1
2022,Very good experience so far,5
2022,Good 💯,4
2022,Efficient and fast transactions. Kudos to ALAT.👍👍,4
2022,👌,5
2022,Ok,5
2022,This app has made my banking experience so easy. I was able also to own a Domicilairy account with no stress.,5
2022,"So far, it's been good. I wish they could stop removing 6.98naira for airtime recharge tho",5
2022,"No star for this app a very Bad app i open like two times not working then i tried to log in again it works then suddenly it's log out by it self then i try to login back not working,i don't like this app , pls fix it.",1
2022,Una try,5
2022,As2love,5
2022,"Wow you app owners are too much, keep it up.",4
2022,Very Good,5
2022,The app is more secure,5
2022,Great👌👌👌,5
2022,cool,5
2022,Easy and awesome.,5
2022,Terrible,1
2022,Perfectly nice,5
2022,"everything is good except that once i try to upload documents pictures, the app crashes and this happens everytime",3
2022,Excellent,5
2022,Very apt and concise,5
2022,"This app is wack. Very disappointing for a financial app. Can't log in with my password, can't reset my password even after updating the app. Keeps saying, something went wrong!! Try again later. Have to stop using this account for business.",1
2022,i have really not enjoyed ur services in anyway. Even for a loan of N10k.it was not approved. Can this platform grant a discount for mba payments to nexford?,1
2022,This is too stressful to make a photo attached i can put a photo,2
2022,worst app ever To activate my ATM card is a Problem like seriously I'm deleting this app from my phone,1
2022,"Excellent App... It's indeed seamless, have got all features needed in the app",5
2022,"This App is so frustrating, everything on it is not just working.",1
2022,Good application,5
2022,Nice app,5
2022,Wow have not seen a digital banking like this..... I got my first dollar account fast and easy and also able to place withdrawal easy.... All thanks to ALAT,5
2022,I haven't been able to log in to this app for over 3 months now. I updated it now and still not able to log in.,1
2022,Excellent its great app I love it,5
2022,Still not done with the application,5
2022,"It's quite good and Fair,but you just gotta improve the app.You're doing a great job with this system and platform you established but never relent guys.Bravo! But there's something bad a department in your team has been doing that ion like.Ive been demanding a debit card for close to 3 months now but all to no avail.Which i'd like you to attend to.Asides that, I'm satisfied with your service.",3
2022,Beautiful app. Been using it for years really makes me happy everytime.. thanks at wema,5
2022,Una too mumu,5
2022,can't do a simple password recovery,1
2022,"This app is poor in functionality. I thought it will be stress free as they claim, but reverse is the case. I have been placed on debit restricted over a month, after I uploaded all the required documents. The ATM card I requested for since 12th of May, 2022 I haven't gotten it up till now.",1
2022,"The Bank app is kindly okay to some point and if I'm to grade it, I'll give it 65%. Cause it's telling me to keep verifying fingerprint Sense and PIN which I have done before. In that point I'm being scared not to be catfish, cause the app is making me have negative thoughts of them. Please you guys should assure your users and give us 💯 believe and trusting in you",3
2022,Taking time to download and the one I had earlier I had to uninstall due to complications,1
2022,Good,4
2022,Your network is very bad this morning I need to use my card this morning tell my Card not support transfer to is not,5
2022,Satisfactory,5
2022,Very poor,5
2022,One of the worst mobile banking app ever. Referral is optional but yet I can't complete registration without referral code keep saying enter a valid name.,1
2022,Love,5
2022,I have been finding it difficult to send money. I'm not finding it funny,1
2022,It makes sense and proof very useful,5
2022,his alat is not good ooo is just bringing your account is not active when i wan withdraw my money till now my money still they inside oooo alat do something i beg other users to not join this app okay they go stress your life after they ask me i should fill all necessary stuff i did and they no want make i withdraw my money the money is much,1
2022,Stupid people u said the debit card was free..and. After sign up i saw vice versa,5
2022,Good,5
2022,"The worst app I ever seen in my life I have uploaded all the documents needed but still my account is still in restricted I don't recommend anyone to download this app ( useless app) everything in this app is weak ,weak customer care",1
2022,Very poor customer service. Poor and delayed response to customer. I opened an account with wema bank and deposit money into my account and my debit was restricted at once. This is soo annoying,1
2022,Best app ever,5
2022,It a user friendly app nice one team,5
2022,"Worthless worthless app, can't edit or correct errorneous profile, can't upgrade account, can't do squat with the app...what a joke... Check out other mobile banking platforms to see how it's done, check out chipper, eyowo, e.t.c",1
2022,"This app is stressing, the upgrade is not working",1
2022,Dollar can't be transferred to other banks,1
2022,"Online and on site experiences with the bank have been terrible. I tried to make a withdrawal with my newly gotten debit card but I was told I input a wrong pin. This happened 3 times at a POS stand and I looked like a fraud. I looked like I stole someone else's debit card. At another POS stand, I tried twice before it worked. Secondly, I opened a new account in July and although I've linked my BVN and Phone number to the account, I still can't use the *945# USSD. Terrible!",1
2022,"I initially gave this app a 5 star but I think it's time I move on to another bank. Because why will I be trying to activate a debit card for more than two months? After having several back and forth with their useless twitter agent who proffered zero solution, I had to ask him block the new card and request for another one which ended up having the same problem. I've been one of the greatest advocate of Alat but the rate at which they're frustrating these days is alarming. Good riddance!",1
2022,Your virtual cards are not working both Naira and Dollar. App keeps crashing whenever I try to use them and I was debited for it.,2
2022,Nice app,5
2022,It's a very good app,5
2022,"Stupid and bastard app,ever since have been using it they can't offer loan and still reduct money from my account",1
2022,Alat na stupid idiotiC app it keeps stopping,1
2022,Exceptional App,3
2022,I love it,3
2022,"Poor experience. I'm able to deposit,but not able to withdraw. Telling me debit card not activated,but I didn't activate credit card,why do allow me transfer money inside. Poor Banking Is not fair. I need my money refunded",1
2022,Since pass 48 hours my account has been restricted i wont be able to spend my money please fix this issue,1
2022,"Always crashing, buggy mess.",2
2022,"I hate this app, very bad service, bad bank at the matter of fact. I'll advice not to open account with them. Very very hectic service.",1
2022,This is the worst banking app I have ever used. It just keeps crashing anytime I try to request a virtual card,3
2022,This app is so frustrating...when putting in my details the app keeps on stopping for no good reason,1
2022,Very good,5
2022,Best online bank so far,5
2022,"I don't understand what to do about this God-damn Mobile app, and I've link my bvn and other documents to it but you won't imagine just a little problem about the security questions, doesn't give me the chance to used the app and my money is in there but I don't care about that I only want to get the app completely done so I can used it but 😡😡😡 it pissed me off after writing different type of letter ✉️ to them, and also rest the security questions time without number, still yet nothing change",1
2022,"I have been trying to log in to the ALAT App for a couple of weeks now. I enter my credentials and tap login, it shows authenticating and then remains on the login screen, afterwards tapping login again does nothing. Ever since I upgraded to the latest version of the app, I have hated my experience with the application. Even the suggested fix made by their support team to reset password didn't work. It may be Nigeria's first digital bank but it feels like the worst banking app in the country.",3
2022,This bank is the best,5
2022,Awesome,4
2022,"I wish I can do my transactions, without megabytes, cos , if i used up my data, I won't be able to transact any transactions, please anyway out. Please it's very important . Help me abt it.",4
2022,I've had issues since Friday and you haven't fixed it. Worse bank ever to be honest,1
2022,Excellent,5
2022,Good,5
2022,"Great experience.... savings, loans, investment",5
2022,The App is averagely okay for my own use.,5
2022,Verification is hard when it get to security questions pls fixed it,1
2022,Well it's a nice wallet to save money and enjoy other functions,5
2022,How can i control my atm,1
2022,Cool,5
2022,Its very simple,5
2022,an excellent app. never had any issue transacting with ALAT,5
2022,I enjoy using the app,4
2022,Excellent app,5
2022,"It was a big mistake patronising this brand. I wondered why no one said anything about the bank. But I went on to discover at the expense of my business. My money has been stuck, I can't make any transactions and they keep telling me to update my address when that info has already been there. I tried to be patient, but I don't really know what their up to. So sad. I won't advise anyone else to go through the same experience.",1
2022,"I'm frustrated with this app , the app is stopping everytime I want to log in. They should do something about it ooo . Then I could rate them more than this",1
2022,Very nice Just that I don't know the alat pin they are asking of,5
2022,"I have the app for long time in my phone I forget password to change the password I have to put a pin which I don't know, I send email I call them nothing happened very bad experience",1
2022,I really appreciate using alat by wema,5
2022,Good,5
2022,It's nice,5
2022,Good,4
2022,"Its been telling me invalid inputs, check your details and try again. This was after I had send my statement to Wema bank using Gtworld app. I even went ahead to change the pin, and still invalid inputs? This is totally wrong and fraudulent.",1
2022,Everything was so amazing,5
2022,Awesome,1
2022,Had the app for over 6 months. Still can't register. Keeps repeating registration. Then it tries to force me to choose an employer I don't work for.,1
2022,I love using ALAT,4
2022,Absolutely gorgeous app,5
2022,Great one,5
2022,Very reliable,5
2022,"Hey guys, I don't know how you did it but in the current version you guys released there's a bug 🐛 under transaction history screen, you guys are rendering feature dates for each transactions instead of transaction date",3
2022,Alat all the way....have never been to any wema bank to sort anything....just one call the issue is solved once and for all.,5
2022,"I regret that am used this bank, my sister got accident on Tuesday we nee money to save her life, and I have 36,600 naira for my spend and save immediately I call customer service for help to help me liquidation my saving and I explain situation to them with cry,they just postpone till this moment they no even valu life",1
2022,I love 💕💕💕 dis ALAT bank account it's easy and quick and no stress at all good work,5
2022,Very poor,1
2022,App is good,5
2022,Not giving any star at all my atm card shows out for delivery on my mobile app since a month or two now when I mail alat the only responded once after that not anymore I believe alat is not ready to be a financial institution just looking for money through the apps login activities or scam in disguise,1
2022,Useful,5
2022,Always reducing my credit deposit,1
2022,Cool,5
2022,Awesome experience with both the bank service and the app,5
2022,Excellent,5
2022,Good app👍👍👍,5
2022,"When I tried logging in at important times it always fails me, keeps on telling me Sever took time responding to this request",5
2022,"I can't withdraw my money, what is going on",1
2022,Nonsense Since three days I've not been able to use the app for any transactions....ever since I updated the app,1
2022,Very good app,3
2022,Always working perfectly,5
2022,Why deducting my money I deposited 5000 and you're crediting 4900 Stupid app This would be the last time I will use the app,1
2022,I regret ever banking with the app. One of my biggest mistake in life,1
2022,It was Great being a partaker of the app,5
2022,This is useless app so far,1
2022,"This banking app by wema, is one of the most stupidest bank have seen it my whole life...next minute you log in few seconds..app just stopped...now I sent jst 1k to my account which I have be receiving alert so quick but this time it hasn't reflected it....please credit me my 1000naira so that I can transfer more..",1
2022,The best,5
2022,The most worst app on the world I made a sum of six thousand naira to the bank and I can't find it,1
2022,"I don't know what's going on lately with the app, I used to make inquiry through the Gmail before but now it seems that's not working anymore so I tried the other options but that's not solving my problem because I've lost some money which I was told will be reversed within 24hrs but nothing came through. The worst part now is that, it's easy to send money out and I'll be debited immediately but will took long before I'll be able to receive any money sent to me or deposited in my acct SMH",2
2022,Best mobile banking app 🥂,5
2022,Good app,4
2022,𝖢𝖺𝗇'𝗍 𝖾𝗏𝖾𝗇 𝗎𝗉𝗅𝗈𝖺𝖽 𝗉𝗂𝖼𝗌 𝗌𝗎𝖼𝖼𝖾𝗌𝗌𝖿𝗎𝗅𝗅𝗒 𝖠𝗇𝖽 𝖼𝖺𝗇'𝗍 𝖽𝗈 𝗍𝗋𝖺𝗇𝗌𝖿𝖾𝗋 𝗈𝗇 𝗍𝗁𝖾 𝖺𝗉𝗉 𝖺𝗇𝗒𝗆𝗈𝗋𝖾 𝗍𝗁𝗂𝗌 𝖺𝗉𝗉 𝗇𝖾𝖾𝖽𝗌 𝖺𝗇 𝖺𝖽𝗃𝗎𝗌𝗍𝗆𝖾𝗇𝗍 𝖢𝖺𝗇'𝗍 𝗌𝗉𝖾𝗇𝖽 𝗆𝗈𝗋𝖾 𝗍𝗁𝖺𝗇 20𝗄 𝗇𝗈𝗍 𝖾𝗏𝖾𝗇 𝖺 𝖽𝖺𝗒 𝗌𝗈 𝖺𝗇𝗇𝗈𝗒𝗂𝗇𝗀 𝖶𝗁𝖾𝗇 𝖼𝗈𝗋𝗋𝖾𝖼𝗍𝗂𝗈𝗇𝗌 𝖺𝗋𝖾 𝗆𝖺𝖽𝖾 𝖨 𝗐𝗂𝗅𝗅 𝖼𝗈𝗆𝖾 𝖻𝖺𝖼𝗄 𝖺𝗇𝖽 𝗀𝗂𝗏𝖾 𝖿𝗎𝗅𝗅 𝗌𝗍𝖺𝗋..,1
2022,"This app is very poor, it has problem with finger print, the app is crashing anyhow since the upgrade. That make transaction so difficult",2
2022,"I'm pissed off with this bank and their so call App giving me headaches Evey time can't even use it for any transaction anymore no matter how small it is, it will be telling me I can't transfer more than 20k in a month when I've not even use it all and I don't even want to transfer upto to 20k😔😔",1
2022,I have great time Banking with you But today I sent money and not credited what happened please,5
2022,"I paid for naira virtual card, anytime I click on the virtual card it'll say an error occurred then the app will close😤 I can't even access the virtual card I paid for😤",1
2022,Please im waiting on thr 20000naira i sent to my account to reflect.. its becoming annoying,1
2022,Worst bank ever. I funded my account and for over 1 hour i have not seen it. After updating this stupid app almost everyday. This is very very bad. This is not even the first time it is happening 😡😡😡😡😡😡,1
2022,Is only one star I am giving I refund my account and the dashboard disappeared I call customer service and they said I should check after 24 hours na now one week bad banking experience,1
2022,Someone sent me money 2 time and the money not credited to my account,1
2022,Horrible don't download. They lied about issuing a dollar card for International transaction. It's a lie fellas. I am in wema bank right now. They don't issue any dollar virtual card. Don't waste your time like mine,1
2022,This app is everything in one. Now I can save some % of anything I spend without stress,5
2022,Good,5
2022,After creating my account and going through all the process make my account active I can't still create a virtual card,3
2022,Fatnatabulous,5
2022,Very poor experience. The app just malfunctions whenever it is urgently needed,1
2022,This app was so stressful because we need to go to bank before open it,1
2022,"Albeit I've not been able to access my first loan after successful completion of registration and account opening but yet I appreciate the efficiency of the customer service centre and the loans offer, just hope everyone may comply to rules and regulations of life and do the needful when given the loan as to not block others chances nor liquidate the bank 🏦 good intentions to assist their customers. Thanks, Yours Comradely, ...",5
2022,"Lmao I spent over 5 months on registration, after registration, I funded it with 50# to try how if it works.. my account got blocked after some weeks without any reason, I just thank God I didn't fund with more money, very nonsense app! Don't download!",1
2022,Very interesting.,5
2022,"Very bad, i am having problems in accessing my account , I am being told , that my account is inactive , I haven't been able to assess my account For months now And my money are still there",1
2022,Very nice app.,4
2022,Wonderful,5
2022,"Honestly, of all the banks I'm operating, im really disappointed and dissatisfied wirh wema, u guys froze my account and money for no just cause, ive burnt my call cards trying to get you guys to rectify the problem to no avail, I'm really tired. I'm switching to other bank. I've been dissatisfied from the first day i joined wema, sorry to say that but that's the truth.",1
2022,Perfect and good,5
2022,Good,5
2022,Alat wema is a very good App 👍,5
2022,"This is the most useless app i have ever seen and used in my life. I thought it had been upgraded! If i knew is hadn't i wouldn't try it. Unfortunately, transfare is not going , app is not working. Stupid WEMA. All they know is to deduct money without service rendered. Stupid and Useless App",1
2022,I was actually enjoying the app but suddenly it stopped working just like that,1
2022,"This is a very terrible app and a terrible bank. I have been trying to do transfer to my other account for the past 1 hour, after selecting my bank name, verifying my bank account number becomes an issue. This same network I'm using to watch videos on YouTube cannot verify account number on this useless bank app. I regret ever creating an account with wema and I'll close my account ASAP. Giving you a star is very painful and irritating for the sake of submitting my review I have no other option.",1
2022,Excellent,5
2022,"I'm giving this app a one star. The 1st problem I had was that everytime I tried to verify my face it says the picture size is to large and yet you still don't give room to upload a photo. Secondly, I was asked for my name and my security question. I gave this details and yet you still asked for a valid name. Is it my name or my security question that is invalid? Please, if it's a bug fix it but if it's not, then the app is bad😒😒😒",1
2022,"Designing an app is one thing, making it user friendly is another thing. Putting out a bad product into the market for economic purposes is something creators should be wary of. This app requires a lot of work and attention to details before it could be served to the public. My money is stuck in there, can't access the app, and I'm not sure how much effort the developers are putting in to make it work again. I'm so much disappointed!",1
2022,Is the best. I love it,5
2022,My app has been hanging in the middle of an important transaction and can't seem to be opening.... It does this frrim time to time ... Why can't I use my account in peace .,1
2022,I really can't open a Dom açcount. Always returning to initial stage of the process all the time. It's a bug pls help fix,1
2022,Your app keeps on crashing. That's too poor. Do more to improve the app and your services.,1
2022,Not that bad..,3
2022,What is wrong with this app sinceadt month anytime i open it it will stop working please fix it,3
2022,🤕🤕🤕🤕,1
2022,"If there is less than one star I will strongly give to you I my entire life I have never ever see useless and stupid app like this and even the customer care are not responsible to there customer I send over 7 seven message because of my problem but they didn't do anything for I talk to them on Facebook,instagram and Email but they do like I abuse them I really really hate this app and God will judge us your cheating people to sold them a virtual card while its not working anymore",3
2022,Good,5
2022,Honestly I'm disappointed,1
2022,Gooc,5
2022,Very annoying app Total rubbish This is the third time am downloading this app because am unable to login,1
2022,Wow,5
2022,I don't know why I can't send money to beneficiary's and it's bad,1
2022,Great upgrade,5
2022,Excellent and beautiful app Love it,5
2022,Nice app and also easy to make a transaction,5
2022,I apply for loan and u don't approve it why,1
2022,"This is a no go area app, as they will always cause a charge of #800+ for getting bank statement when you click on apply loan, without even stating it out for you to be aware of it. The worst part is that after this money is deducted from your account, the so called fetching your bank statement will stay for a while after which it will be removed and nothing is done about it. If you try to apply again, same amount will be deducted from your account again. When you call them, no clear answer @all",1
2022,Salary based lending there is no ministry of defense in the ALAT APP,2
2022,It is amazing so easy to access.,5
2022,why do y'all have complaints about opening an acc on the app? .. for me it's other way round.. it was so easy as long as I did what they said I should nd I've uploaded my credentials as well it's superb!,5
2022,Very good And perfect working now than before 💞👍,5
2022,I can't login my mobile app,1
2022,Superb,4
2022,Please I'll need to say this here since you guys don't reply mails after stealing from your customers You people should better refund my #699.75 you charged for getting a so called bank statement yet after deduction of the money the whole stuff will go blank. Who on earth does that After numbers if mails sent and calls you'll not even reply Refund my money or I'll label this as FRAUD,1
2022,Friendly,5
2022,Great,5
2022,Awesome! So far I have no issues and am enjoying the app,5
2022,Fantastic mobile app,4
2022,Good app for online banking,4
2022,Best online bank ever,5
2022,"Great experience when signing up, great features but why I gave it 4 stars is because I tried claiming a dollar card but they said the feature will be available soon cause that's the only reason I opened an account with the app",4
2022,Cool,4
2022,Slow admin,5
2022,I request ATM card almost 2month i didn't receive it and I complained to you no action,1
2022,I couldn't even upload my ID,1
2022,Good fast reliable secured n easy to use,5
2022,"Well, i don't know what's wrong with the app, i have so a terrible experience",1
2022,"Very easy and nice to work, all your transactions I can say everything regarding money it's simple and flexible on that app.",5
2022,"Pls, i need help i have been trying to transfer money to other bank since morning it wasn't going what am seeing is 'account not active' i don't understand can somebody help before I delete this app? cause am fed up already.",1
2022,"It has been asking me to download an updated version, but when I try to do so it refuses to update. So it pisses me off each time I see the request.",2
2022,"Wema alert is great, check it out",5
2022,i tried to register and discovered my email has already been linked to an account and i tried recovering my password and got something went wrong.there is no means to reachout to the support team,2
2022,Embarrassing...,1
2022,The worst ever,1
2022,Good,5
2022,I don't know why first Bank isn't included on your banks selection.my salary account is first Bank and i need the loan urgently.,1
2022,It's wonderful,5
2022,Excellent Apps,5
2022,Not good enough,1
2022,excellent,5
2022,It hangs sometimes,4
2022,i love this app,5
2022,Good,5
2022,Extremely bad app always crash.verification big whala Poor customer support.,1
2022,"It downloads then tells me can't download app, and I've been having issues logging in afterr I lost my number connected making it impossible for me to sign in back",1
2022,Everything useful on the app has been halted .,2
2022,God Bless ALAT,5
2022,"It so bad,you need to update the app setting 😡😡",1
2022,"Superb application, a pacesetter in the industry. User friendly very easy to use.",5
2022,App keep stopping each time I tried to login. I hope there is a new update to the app soon.,2
2022,Very cool and accessible 💯❤️,5
2022,Good luck,5
2022,Great and smart App,5
2022,"Very silly app. Everyone is just complaining here about the app, yet nothing is done about it. You don't value your customers. I can't login. I tried updating my password, all to no avail.",1
2022,"really badly made app. I got my debit card delivered,& I still can't activate it. been calling them and its just so stressful really. stick to a normal bank guys. nigeria isn't ready for this sort of ""high tech"" stuff",1
2022,Why do I need to login The app first before internet banking login,4
2022,Noce app,5
2022,"Alat developers, how far about the virtual dollar card nah? We are patiently waiting for just this feature. Thanks",3
2022,Perfect for you guys,5
2022,Just installed and I can't even login on the app.,1
2022,The app keeps stopping whenever I want to log in,1
2022,It's a very good app for transacting businesses in and outside Nigeria.,5
2022,ALAT is the best. Trusted Always.,5
2022,From good to bad you can't see some text well user can't cancel pending loan which is not like that before the app need to work on,2
2022,My account hasn't been verified at all even after a 48 hour margin,1
2022,Wonderful working perfectly,5
2022,"The app is really lame😒, the slightest flinch the network makes and Booom, i can't make a single transfer, telling me nonsense about my biometrics token & policy. Secondly, why can't we make changes on our profile through the app. For example, i want to change the number used to register my acct but i can't😒",2
2022,J Keep me updated,4
2022,Not yet decide any,5
2022,"This is a very bad app. Anytime I pick login, the all closes, so I can't open my account.",1
2022,I can't see some banks on the App and this abruptly stop the application process. Is it that some banks are not eligible for your facility.,1
2022,Good,5
2022,"I can't Link up my BVN, trapping my deposited funds.",2
2022,It would have been a nice experience but have issues as regards to address on LGA it didnt display the options,2
2022,Why does it take time to download,1
2022,"I felt dispointed, because, i change my salary account to WEMA ALAT. So that, I can have access to loan but I was denied from recieving loan. Though, you have good consumers services.",1
2022,Best app,5
2022,Sweet bank,5
2022,This is the best banking I ever had in my life,5
2022,Cool,5
2022,Okay,5
2022,Cool nd satisfying,5
2022,You people debited me N10 for just 5k transfer hahah his not fair now The charges is too high abeg🙏 Biko 🙏 abeg🙏 reduce it 🙏,1
2022,Work on the app,3
2022,I'm not happy with your guys,1
2022,Not well design,1
2022,"In over 4 months, I've been unable to log in cos the app keeps crashing. It's so unbelievable.",1
2022,Excellent,5
2022,No rating for now with the experience am having with this app.,1
2022,So bad. The app network is always down.,1
2022,The bank is good and faster transaction Free charge's,5
2022,Very good,5
2022,Hard to upgrade your account you guys need to check asap,1
2022,"Bad app, since i open this app i can only be transfer #20000 per month, which is not okay",3
2022,"Worst app ever,",1
2022,The app is great. I like the ease with which I carry out transactions and how quickly you respond to issues.,4
2022,Worst bank app ever. The means of identification of face&BVN is very poor and hectic. I enjoy wema@raven but ALAT makes me to snup Wema account completely 💯 ... Please update the app else we continue with KUDA Bank...,1
2022,Awesome,5
2022,Thanks for Alat Wema,5
2022,Good,5
2022,a very easy way to perform many transactions,5
2022,Excellent always,5
2022,Nice app,5
2022,Good,5
2022,App crashes when I open manage virtual naira card while trying to top up,1
2022,Helpful,5
2022,"This idea of a digital bank should be to gave your issues resolved almost immediately without having to go a physically location. I have contacted the bank on Tweetwr, email and called the customer care line, yet it's over a week and no one is resolving my issue. My naira virtual card and its associated account was marked debit restricted. I have an upgraded account with all required documents and signature already uploaded long time ago. I don't understand why they are asking to go to a branch",1
2022,The best app ever.,5
2022,One of the best apps.,4
2022,Good,5
2022,Good,5
2022,I've been enjoying the app so far💯 247Surfing,5
2022,Great and easy to use app,5
2022,Very improved app.,5
2022,The app is great. Love it..,5
2022,Cool,5
2022,Very good app am really enjoying it,5
2022,Alat is just superb,5
2022,"This application stole my money. They took 800 naira from my account in the name of payment for bank statement and the statement was still not uploaded, and they kept requesting I upload bank statement so they can steal more money from me without granting me any loan.",1
2022,Worsen after the latest update i have been unable make payment to my sport and gaming wallet payment,1
2022,I can't log in to my account on Alat anymore. And I have updated the app several times and I'm still not able to log in... Please i need a quick response 🙏,1
2022,Great but I still find some things lacking about the app,1
2022,"Excellent app, and is good for all my transaction with low cost.",5
2022,Excellent,5
2022,I love wema bank,5
2022,It is crashing when I want to log in. Please fix this.,2
2022,It's a good app,1
2022,I like it very fast,5
2022,Not too bad,5
2022,This app is poor And is not showing my account balance since I call customer care then no see anything do about it wahala for this application and alatrified talk say make go download 4.1.8 and is this one ooonah the same thing.. See me see wahalaaaaaooooooo,5
2022,Not okay,1
2022,Great online transaction app. Loving it,5
2022,Wow!! great,4
2022,Better app what impressed me most is to add receiver email during transaction,3
2022,It is mindblowing,5
2022,Best service provider,5
2022,Quick and faster,5
2022,Good,5
2022,Nice app,5
2022,Good,5
2022,"The user experience is okay, although there's still room for improvement...",3
2022,"Very easy to use, and less stress",5
2022,I don't why mine is not logging in after upgrading the app,5
2022,Cannot upgrade account... It keeps rejecting my international passport.. I am not happy with the experience,1
2022,Actually Alat is really Alat because wema help people with loan with less charges. Thank to Wema,5
2022,I love this app,5
2022,The ALAT app is awesome and simplifies everyday life through a seamless digital banking platform. 💐,5
2022,"The app is good but i'm having difficulty upgrading to a dollar account. Each time I try, it will refer me to update my address. Even when I'm done updating, it will go back to the first page. Please work on that.",2
2022,Very easy to use,5
2022,I can't login into my account and my money inside this app,2
2022,Good app,5
2022,Awesome,5
2022,Good Still updating,3
2022,Exceptional Bank With Robost System,5
2022,"This app doesn't good at all, I can't login into my alat again going to 7 month now,I can't login, do something to it",1
2022,The app features keeps getting better,5
2022,The app is good 👍,3
2022,Excellent,5
2022,Good,5
2022,Best digital Bank app ever with an amazing features.,5
2022,Nice app,3
2022,I love the app,4
2022,Excellent,5
2022,Been using this bank for years and I have enjoyed it and all it's benefits but I have a problem with the ATM card. I haven't been able to make any transaction with card and it's not even expired.,3
2022,When I try to login in thee app closes and I have been using it for long. I also updated the appbut same thing happens.,1
2022,Good app,1
2022,It was an awesome experience,5
2022,Smooth,5
2022,Good,5
2022,"It's really a great app,i requested for an ATM and it was delivered to my location. Wema be doing a good work with this. Kudos",4
2022,Wonderful app,5
2022,The app is very very very poor may issues,1
2022,Fast and reliable,5
2022,Great App.,5
2022,Very good,5
2022,Amazing online banking,4
2022,"Currently bad experience on dollar virtual card, please what's going on",3
2022,Banking made easy,5
2022,Very good,5
2022,Cool,5
2022,"This is the worst Mobile banking app experience I have ever had. How could you clearly say 'send and recive' when opening a dollar domiciliary account, but after sending my USD inside I was told now that I cannot send to even a wema Dom account. And the worst part is that I don't have wema bank in my state. And you people are busy advertising digital banking 😥",1
2022,Best App ever,5
2022,Gud. Try and let us to be able to activate our atm card without visiting d branch,3
2022,"Weldon done ✅ job. The app is the best ever. So fast on transactions,, easy operating and beautiful app design. I really love this app. You can also open your bank account without visiting any bank branch. Keep on the great work.",5
2022,Very good,5
2022,So nice,5
2022,Exelent,5
2022,Fantastic,5
2022,I just dowloaded my ALAT app days ago but couldnt sign up because d response i got was to visit my branch to sort out my email and i do use d email to recieve alert i dnt knw wat is wrong wit my email all of a sudden pls attend to it,1
2022,"Easy to Register, No stress of going to bank to open a bank account, easy to use, fast transaction, low service fee I Recommend this ALAT for everyone who needs banking services without stress",5
2022,"I have submitted all documents required of me yet I'm unable to access a loan, it keeps saying error at some point of the processing.",3
2022,This is is much good,3
2022,Biometric is not working,3
2022,Nice and really good app but the wahala is too much that last last I had to visit the bank then the issue was fixed .,2
2022,Just need to be updated,5
2022,"One of it Kind in the whole world,It easy to navigate and user friendly and much more with supportive app that can pay and be accessable any where.Good job guys😀😎",5
2022,Good banking App,5
2022,🍎🍐🍏🍓🍈🍍🥦🥑,5
2022,Great App performance,4
2022,"For like a month that I've uploaded my signature and picture,my debit transactions have been restricted. I've complained both online and physical but still nothing is done. If this continue, I'm sure you will lose customers than u imagine",1
2022,It's very easy to use.....I like the app,5
2022,I like the app.,4
2022,This app is so annoying,4
2022,Alat app is actually amazing. Decent experience so far except the fact that complains never get attended to,4
2022,Interested,5
2022,"Exceptional App,i never regret it for once,this is one of best App so far",5
2022,Poor,1
2022,Great working interface,4
2022,"Don't download this app! They won't let you send funds but will surely allow you to receive funds, so annoying🙄, they would use the excuse that they are verifying your account which can take months and your money will be stuck in this fraudulent app. Don't get scammed avoid this app.",1
2022,It's very good i just received my master card thanks,5
2022,I like the flexibility,5
2022,The best bank ever,5
2022,"I could rate it zero star, this app is useless",2
2022,Great 💪,4
2022,"Really Amazing, very easy to use.... I rate this app 5 🌟",5
2022,Its cool and defficult to download,5
2022,Excellent !,5
2022,Is good,5
2022,Very good,3
2022,It was so bad to the extent that I couldn't do anything with it and I already deposited into the acct🤦. My experience was so bad,1
2022,Grate app,5
2022,Alat is very friendly and efficient. Kudos to Wema Bank Team,5
2022,The newly updated app is cool by me But can I go to the closest wema bank to save cash like local bank,3
2022,Good communication and transaction,5
2022,It makes transaction easy and makes saving more easier,5
2022,Una de try,5
2022,Pretty easy to use. Haven't encountered any form of difficulty thus far,5
2022,I love alat because they are true and wonderful app,1
2022,Good app,5
2022,Excellent experince,5
2022,Having issues eversince I install the mobile app I can't transfer money to any on showing something like debit restricted please I want you people to work on it ok I will be waiting for you reply,1
2022,I don't have much problem with the app I open account within 1hr although the live selfi is very annoying you have to be patient before it accept your selfi.,5
2022,Just love everything about Alat,5
2022,Great Great Great Number 1 banking in Africa. Wema Alat everywhere you go.,5
2022,I love my alat,4
2022,The best mobile bank app,5
2022,Fantastic payment app,5
2022,Excellent,5
2022,The alat app is excellent,5
2022,I love it..fedricx,5
2022,"Cant even login, and the app is not showing whether its a wrong password ot email, just cant login😡",1
2022,When I tried inputting bvn it says string not recognised as a valid date time...programmers nightmare It's fine now,5
2022,Interested,4
2022,Nice bank app,5
2022,Smooth app and fast and accurate transactions.,4
2022,Lovely app Easy to use,4
2022,Little nice,3
2022,"Moderately okay...but most times I load recharge card deducted from my account, they won't credit the number... and my money will not be reversed",5
2022,Cool app.. but singing up is a little bit difficult,3
2022,realiablity is 100%,5
2022,excellent app,5
2022,Use ALAT to receive your ALERT FASTER,5
2022,Perfect app,5
2022,You are doing great,5
2022,"Keep signups, too bad, since 1 week now",2
2022,"To upload your own statement of account to Alat by Wema, you need to pay about a thousand naira which you will still end up hearing abstract word from them. Their user cases are tie down to their experience but it poor and to the high charges incurred during this transaction is poor and bad for Wema the first Nigerian digital bank. To say but a point. This app has a lot of flaws and a need for upgrade is recommended to the finance section, they should review other banks account sharing method.",3
2022,Card control not working,1
2022,Best banking experience i have ever met kudos to alat/wema.,5
2022,Great app,5
2022,"Honestly wema bank is perfectly ok for me oooo, is not 419 bank Good customer service and network is excellent",5
2022,U denied me payday loan,1
2022,Very nice app,5
2022,Poor user experience. My card doesn't show in the app. The card preference has never worked for once. Takes eternity to verify documents,1
2022,"Keeps stopping on my phone, useless app",1
2022,👍👍👍,5
2022,Not too good for me as of now. Cause the stress it has put me through is annoying,1
2022,Very good and fast,5
2022,"One of the best apps I have ever used. Though I had some issues with it in the Past but since I solved it, I have been enjoying using it.",5
2022,Super Fast and Reliable,5
2022,I would have Love the App but The Account Upgrade is too faulty and when I upload my documents its just confusing Like an endless loop process without any result at all. I am still unable to upgrade by the way ...Please work on it. I can't deposit money there if I am not restriction free.,3
2022,"Good, and Beautiful...I love this Application",5
2022,Exceptionally good,5
2022,Can't stop laughing with the reviews I'm reading.. I opened an account since June.. on Monday 1st of August I requested for debit card in the bank... I downloaded the app and went home to get it done... I noticed my account is debit restricted after picture and signature uploaded? I'm really disappointed 😞 big disappointment,1
2022,Best bank App so far,4
2022,Nice,5
2022,Great app,4
2022,Awesome so far 👏,5
2022,Very easy the use 100,5
2022,Great,5
2022,Lovely app. Very seamless,5
2022,"The WEMA ALAT app is fantastically good an app, it gives you the opportunity to carry out transaction with ease coupled with the enhanced security features.",5
2022,Your services is so poor 😢,1
2022,I'm having good experience already.,3
2022,Very excellent,5
2022,"This app has been a great app with great nonsense anything I try to login my Gmail it automatically decline, at time it will be error have been trying this several times without number am fed up doing this always, I hope the costumer care should help me do something about this",1
2022,"Fantastic , quick , fast and simply the best",5
2022,Awesome,5
2022,Amazing,4
2022,The interface is very good nd easy to understand,5
2022,Make spend and safe liquid able please,3
2022,"Its a good app, standard for both local and international, where i have issues is the high rate of charges for transaction s",3
2022,"Please work on the bulk transfer feature, the app crashes whenever attempts to use it are made, besides that it's been a good experience",4
2022,Worst online banking app,1
2022,"All the bad comments here is because you guys can't verify the app with the instructions guiding the app, once you provide the information needed in there you will have a complete verification from your email and with your registered phone number. Another thing is if you're having trouble with your phone that your biometric is not working is not everyone that's complaining about the biometric so please kindly change your phone and get the app sign in again thanks very much.",5
2022,Correct Bank,5
2022,Superbly created to stand out uniquely,5
2022,With my experience so far with alat I really enjoy it 💕💕💕,5
2022,Alert is wonderful,5
2022,Good,4
2022,Perfectly ok for me with good and quick customer care response good to banking with wema.,5
2022,This app is very useless Arswr 🤧. Ee dey even pain me self my money de inside . When I will deposit money it will enter But when I want to transfer to someone it will be showing me your account not active I go just manage withdraw am I wont bank with una again Such a shame 😒,1
2022,Best digital banking ever,5
2022,My account has been restricted I don't know what happened,1
2022,Nice and reliable,5
2022,Alat na baba,5
2022,Awesome 👍😎,5
2022,This so easy to make your transaction best wema ever,5
2022,Nice app,5
2022,Superb! I enjoy using the app,5
2022,🥰,4
2022,Good,5
2022,Best bank ever...... No1 fully digital bank,5
2022,Nice,5
2022,Great app,5
2022,Lovely app easy and secure to use many opportunities to enjoy,5
2022,Great design and easy to use app. Thumbs at pinnacle 👍 to the developer (s).,5
2022,Excellent,5
2022,"The Bank charges on transfers is way too much,pls look into this.i am not enjoying my transactions again.",4
2022,Alat makes banking easy...,5
2022,Good,5
2022,Extremely good,5
2022,Marvelous,5
2022,Good app. I like the fact that I can store beneficiaries I also like the fact that I can access payday loans.,4
2022,Umm,5
2022,Awesome,5
2022,Very easy and fast,5
2022,Great great 👍👍👍👍,5
2022,Wonderful experience,5
2022,Fun,5
2022,"It's been easy, fast and stress-free, as promised. I'm glad I chose ALAT by Wema",3
2022,First app I've opened without getting to the bank. It's just so cool to use a bank app without getting to the bank. Every document was uploaded. It's been a smooth experience. I hope they keep it up.,5
2022,Very nice experience,4
2022,Just ok,2
2022,The App is simply the best,4
2022,"Honestly speaking, I still don't know why many are saying they have issues with this app, but I have been using this app for close to 2 years now and have no single issue with it . I can say it's a very simple app with good security . Apps will always come with bugs which is normal and that is why they keep updating . This app is very good! Weldone AlAT and its Developers.",5
2022,User interface was Soo pure,1
2022,Now I'm enjoying alat you people are the best banking app in Nigeria love you people,5
2022,"Fantastic!, I so much enjoy this app to the extent that I refer some of my friends who are equally enjoying it now.",5
2022,"Good app , keep up the good work.",4
2022,"I regret using this bank for my salary account, very annoying",1
2022,This app has been working very well for me for over 2years. Help saves a lot,5
2022,Very fast and reliable,5
2022,Good,4
2022,Good,5
2022,This app is one of the most reliable banking applicatios I've used. Well done guys.,4
2022,"Please release my money! App Says i cannot spend more than 20k till my picture and signature has been approved in 24hours thereby keeping my money. This is the 7th week of uploading and calling customer care with nothing resolved yet. Worst banking experience ever as confirmed by me and my loved ones. The app will even hang when you try to upload details, what a shame. Rating should be zero.",1
2022,Very good,5
2022,Smooth,5
2022,I'm having difficulty requesting for a card on the app,1
2022,"Kudos to this Alat,very 💯 okay",5
2022,The app is working perfectly now,3
2022,Very nice,5
2022,I just have problem with debit restricted,5
2022,It works better now.,4
2022,Interacyt and user friendly.,4
2022,Satisfactory,5
2022,You people are good But i have notice something that i will like to it to your notice So that you fix it as soon as possible,3
2022,Great,5
2022,Good,5
2022,Excellent,5
2022,"It's terrible. I just opened a wema account, money was sent into it and it's so difficult to sign up to my already existing wema account. I had to open a fresh account and now the account where the money is in, is no longer showing on the app. There are no proper steps to follow and the app design is useless if customers don't understand it. Wasting my time inside the bank when I have an app.",1
2022,Fine,5
2022,The reset password feature is rubbish. Keeps requesting for secret answer even after you have reset it.,2
2022,"I love alat, not making but best best with lowest interest rate",5
2022,"Almost a year later and the problem still persists. Don't even bother sending an email, they never respond. It's a pity that a good looking app can actually be so useless.",1
2022,This bank is really good 👍👍,5
2022,Buggy application,1
2022,I'm trying to use my email to login but it's telling me I do not have an account with them with that email.,1
2022,"I wonder why people say bad things about the app since I downloaded and started using the app, it's been a wonderful experience and I have not experienced any issues",4
2022,This app is stopping while on transaction almost every time!,1
2022,Nice App,5
2022,"If you are looking for a digital bank for your transactions, I advice do not use Alat. They are a scam. I ordered for my ATM card to be delivered to me for over a year plus six months now and they are yet to get my card to me. I have made several complaints by calling and emailing ever since the date of delivery elapsed. Still they keep giving me the same incompetent storyline, with nothing obviously being done to get me my card or refund me my money so I can go ahead to close my account.",1
2022,I've been trying to buy data on the app but it's not working,1
2022,Nice APP but poor customer care response,4
2022,It's a useless app and it's a waste of time installing it. Don't bother.,1
2022,Good,4
2022,This App is so useless and very frustrating. Everything about is too frustrating I beg Google play to please take this App down. We don't have to keep wasting our data to download something that we be given us headache. Please take it down,1
2022,Best bank mobile app so far for me,5
2022,They are good,5
2022,Beautiful,5
2022,Very bad app,1
2022,I wish I can give this app a zero star I hate the app this is the worstest banking app I have ever seen I signed up it good though but keep giving me debit retricted I send them message no reply I uploaded picture in different area but it still have debit retricted and they refused to give me back my money that is in it I hate the app I wish I never downloaded it to people who are about to download the app please I recommend you not to download the app no matter what is the case😠😠😠😠,1
2022,"Won't let me pass the ""select the security option""",1
2022,Very terrible app. It scanned my finger successfully and it's saying that the authentication is empty; it could not perform any transactions since I updated the app.,1
2022,Good,5
2022,Very good,5
2022,I dropped my details since yesterday and send money to the account and they said my account is not activated. Cos I don't get if it is not active then why is it receiving money I don't get you guys pls do something my money is in the account.,1
2022,Lovely bank,5
2022,Excellent App!,5
2022,Very easy and sweet to use,1
2022,"Please, develop the App to include Landscape mode.",1
2022,"The app is giving me headache, it's just useless, i can't create naira virtual card and the dollar virtual card is not available",1
2022,"I must confess that Alat is the best transformation in the history of Nigerian Digital banking, infact it is most user friendly digital banking app that I have ever used if I could give more than a five star rating I would do it over and over. The only issue I am currently having is the unavailability of the Alat virtual dollar card, the Dom lite account is not as easy to use as the virtual dollar card, Please I beg of you guys to resume the virtual dollar card, Thank You.",5
2022,Always the best bank app,5
2022,"Very bad app, trying to login and it stop working. Very bad what kind of bank is this 😡",1
2022,What is it with this nonsense face scarning on this stupid app??? And does the face scarning work??,1
2022,"U guys service is very very very poor and bad experience, pls u guys should work on ur system. Trying to register it's not going",1
2022,The dollar card feature is not working. I can't create a dollar card! Why? I can't even upgrade my account because it quits suddenly when I try to do that,1
2022,I wanted to sign up but no local government was listed under Benue State,1
2022,The app and the staff working in bank are normal,4
2022,I have been thing to log into the app since yesterday and the app hasn't been responding since then. Very annoying.,1
2022,"Everything is wrong with this app, loan application is stressful, you pay for bank statements yet refused to give loans, opening a domicillary account is just not working, after uploading ID documents, it goes back to the beginning what the hell is that?, the app even stops and closes by itself, it keeps saying upgrade your account even when i have submitted necessary documents!",1
2022,Best app so far When I'm done with my final upgrade I'll come to give the app 5 🌟,4
2022,A very addictive app,5
2022,I have not been able to access my mobile app for the past 1 month and the ussd keeps charging 6.98 naira anytime I dial *945#,1
2022,O ti seme qwen,5
2022,"Such an easy to use app with so many bugs. I'm totally disappointed in this app, the developer did a very shabby work. App crashes too often and there isn't much feature on it though. If you know all you want do is log in, send money, and then log out , I think the app is manageable. One annoying thing is that Biometrics log in don't work for me anymore. Once I try to enable biometric sign in, app closes itself",1
2022,so good,5
2022,It crashes everytime I clicked on login I tried signing up and didn't have any issues but login seems to be impossible,1
2022,I am loving this so much...however you need to update the data subscriptions of mtn ...I couldn't find the 1gb daily subscription...all in all kudos,5
2022,App just force-closing if you tap login button,2
2022,"Uploading of documents is impossible on the app and the account will be restricted, coupled with there customer service agents not preferring solutions to your issue with them. I regret downloading the app",1
2022,Everything's perfect provided you know what you're doing...the only issue I'm having is creating a dollar card which was what brought me to the app in the first place,5
2022,Not impressed,2
2022,I think these app is trying there best too,4
2022,Excellent App,5
2022,Network problem,3
2022,Good,5
2022,Please bring back the virtual dollar card,3
2022,There is always one problem or the other on the App even after updating every month,2
2022,I love banking with wema it save and gives me a good benefit than order bank thank you.,5
2022,Very good app,1
2022,"I hate this app , after creating an account I can't withdraw now I can't even login again my money still with them, scammer",1
2022,I submitted required documents via the app so I can get an account upgrade and was supposed to get a response within 72 working hours only for me to call 10 days later to find out the reason my account hasn't been upgraded was because they're yet to confirm my address; that's sending a representative to come check my house to be sure it's my house ... I find that funny and unsafe and so primitive of a bank in this generation. You can keep your upgrade to yourselves...,2
2022,All Nonsense just today I downloaded it and can't even login again 😭😥is this how this app works??? Please u guys have to do something about it,1
2022,Thank God,5
2022,Very good app but they declined my loan,5
2022,Fantastic,5
2022,Amazing,4
2022,Good,5
2022,Great,5
2022,Rubbish app. I just need a wema banking app. This just wasted my time and ended up not being able to access.,1
2022,Satisfied,5
2022,Exceptional,5
2022,This is an amazing App. The one stop place for all forms of transaction I need to carry out. Though they have a way of letting me down when I need them most. But that not withstanding the remain my number one banking and bill payment App.,5
2022,This is the best banking app for anyone either student or businessman or woman It deserves a 5 star,5
2022,Was stressful signing in,3
2022,Great app... just that I can't get access to domiciliary account or dollar account. But it's great,5
2022,This app is the worstest app ever to use,1
2022,Need more improvements,3
2022,"On registering, I keep getting MAXIMUM IMAGE SIGE EXCEEDED. I wonder if this is my fault 🤷‍♂️🤷‍♂️🤷‍♂️when you didn't pit an option an image directly from my device. 🚶🚶🚶",1
2022,It fine for everyone,5
2022,"I'm angry I wasted my date to download, if I input something it says invalid. I've not even opened and account and you guys already want to stress me I wish I can give zero stars",1
2022,Love,5
2022,"This app is one of the best. I'm saying so because I'm currently making use of it and it's giving me 100% fast service. If you are having any issue with it, its as a result of you not uploading your complete detailed info to enable them activate you properly. I faced the same issue when I newly downloaded the spp, it took about three days for my account to start functing well and now I'm excited using it. If you are any difficulty with it please call the customer care line provided in the app.",5
2022,I saying alat keeps stopping,1
2022,Worst experience I ever had with any bank app,1
2022,"The worst bank ever,the worst app ever. U don't even deserve 1 star",1
2022,Is the virtual dollar card available now? If not I don't see any need to use the app,2
2022,Worst experience I have uploaded my documents including my signature and photograph for days now ANd I still can't use my account . I tried calling the customer care they keep giving same answers that I should exercise patients for 6 days plus now. With all due respect this app really piss me off,1
2022,It very easy but it saying that my account is not active,5
2022,"Frustrating! Tried severally for months, yet can't onboard. Visited the bank and sent mails, still can't onboard. The worst bank app ever. I'm highly disappointed at the bank's IT experts. I'm putting this here so they can follow up and do the needful. What is the essence of having a bank account, when I will always visit the bank to do a 5k transact arrh! The ussd is not even working.",1
2022,"The app is very functional, might take a while to verify your biometrics and all that but in the end you are sure your transaction is safe. I enjoyed the fact that I could monitor my transaction history and make transfers to banks that do not appear while using USSD but after I forgot my password mehn😥 I could use the app no more.",3
2022,Very nice,5
2022,Upgrading all the time. The most annoying part is that you can't access loan only salary earners can and I am self employed,2
2022,Very good app,5
2022,A very bad experience the app stops multiple times and its has even stopped working on my phone,1
2022,The app done allow to access my card control,1
2022,"Its been a month since i downloaded the app, i couldn't use it. It have been crashing",1
2022,Unable to log in,1
2022,"I use the app, though difficult in setting up but I think it perfect if you can scale through. The App is top notch if you can beat the beginning process.",5
2022,Am new to this app just first time the app keep crashing the worst part is to sign in as a new user is a war it at a life time,1
2022,I wasted my time only to realised that virtual dollar card service is not available.,1
2022,"I love it, it's a good experience for me.. Have never experienced failure in using the Alat App.",5
2022,After have done all the process finish why's is it righting applications error why am fed up seriously about this app do something about getting me sick,1
2022,"After that last update why isn't the app loading? Please fix it o, because thanks doesn't speak well at all.... Looks fraudulent.you people who are not responding to the app issue. What's the meaning of this nonsense now? It's 21 July again and still can't open the app. You're not saying anything about it.",1
2022,Good ideas; terrible execution. I could not complete the onboarding procress as I kept getting error codes.,1
2022,Have tried to get a loan,3
2022,Virtual Card not yet working,2
2022,This app has frustrated my life today ...after doing all the requirements.. I still fund it....it is now showing my debit restricted....for why na .... frustration everywhere,1
2022,Good,5
2022,Awfulll!!!! Trying to reset my pin and all the feedback im getin not working! Work on your app the Reset pin stuff is not working,1
2022,"Very good app, I love this app, very easy to operate",5
2022,I don't know why first bank is excluded among banks listed when I try to obtain salary loan.,1
2022,Worst app ever seen on the planet I think you should reprogram it,1
2022,Excellent,5
2022,Wema the service is not good,5
2022,Quality per excellent,5
2022,complains is too much duo I have an account let me try using it an see,5
2022,"I will have to check first if it does not disturb like before nd i will come back to give more info, and also can u please remove the restriction🤥😩 so disturbing nd frustrating. So bad , i updated the app jus now nd i can't log in 😩 why naw ,i think i have to uninstall this bank nd find another bank , this is too much 🤥😔can't even login 😧😧😡",1
2022,"Unable to register ,telling me my details is invalid , I tried another option,which got stuck at the security question, saying ""input a valid name",1
2022,Help me unlock my account pls,1
2022,"There's room for improvement,there's need to look into the registration process and tier upgrade and also the card management section, but decent job so far.",2
2022,I can't access card control for my alat card,2
2022,"Trying to onboard and its saying ""minimum image size exceeded"" please work on this as its an obstacle to using the app.",1
2022,Unable to create a pin,1
2022,Good afternoon,5
2022,Bad experience,1
2022,Nice bank,5
2022,So many error uploading documents. Always entity too large!! Error,1
2022,I like this alert,5
2022,Execellent This app is one of the best app in the history of banking. Seamless transaction processes and prompt response to issues escalated,5
2022,Am so excited about this application 😍 ❤🥰,5
2022,Good,4
2022,"This people dey gimme Joy,Alat💯❤️🆒.",5
2022,Anytime I try to capture my face for forgot security question it keeps telling me entity too large,2
2022,"Very Horrible application, the step to create an account is so unbaked, that I got pissed. 1. I can't upload the photo of my signature. After I take a picture of my signature, the app shuts down. 2. I skipped the BVN step and continued, and then I couldn't get past the security question page. Kept on telling me to enter a valid name 😓. Like what the hell? I am convinced that Kuda is miles ahead, just that they don't have virtual dollar card.",1
2022,Good one,1
2022,I have been trying to open a wallet account three 3 month ago but it did not do I think something is wrong with your app try to update or try to figure out the problem,1
2022,This app keeps crashing everytime.... One click like this next is crash.... This is bad,1
2022,Good day social media department of Wema Bank Plc. I've been trying to update the version of my ALAT app for some weeks now and I've not been able to do so. It keeps rolling endlessly without downloading the latest version. Kindly help look into this. Thank you.,4
2022,Its horrible..dont waste your time download I cant get pass ...totally suck,1
2022,"A very bad 😒 app tried signing up a million times it just keep saving my face verification picture with my signature and saving em all up on my gallery without completing the process and eventually the app stops working, I updated it and it's still the same. Pls get this fixed",1
2022,Very time I uploaded to the signature the app will close or too lager entitle. So bad,1
2022,Very good,5
2022,"A friend recommended this app to me but it has been terrible for me to create an account. Which one is ""Request Entity too Large!!!"" Even after retaking several photos, rewriting and uploading my signature it is still saying the same thing.",1
2022,The app was useless. Unable to signup. Telling me image entry too large. I had to uninstall immediately.,1
2022,Why is it telling me entry large,1
2022,Awesome App,5
2022,I'm giving this a 5 star 🌟 because it's good and recommendable app love it,5
2022,Very worst app unable to complete verification to snap and upload was kind of difficult,1
2022,Good,5
2022,Good and great 👍,5
2022,Great,4
2022,Your App is WRECK,1
2022,I have been trying to sign up and it is always telling me invalid name,1
2022,The most useless app you can ever waste your data on. Unfortunately I wasted my time and resources over this joke.,1
2022,This is a useless app,1
2022,I fill bad this app keep showing me Alat keep stopping I'm tired and I need to open this account as soon as possible today I'm highly disappointed,1
2022,Good,5
2022,Hectic,3
2022,Useless app,1
2022,Gud,5
2022,"This app is very annoying , so frusrating sef",1
2022,Fast and reliable,5
2022,Am ok with this app,5
2022,I am unable to open the app after updating it.. it keeps saying alat keeps stopping,1
2022,I'm very satisfied,5
2022,You are the worst app in the word I wasted my money on this 🙄🙄🙄🙄🙄🙄,1
2022,"Worst experience, I haven't been able to create account since, either it is showing LARGE ENTITY CANNOT BE ENTERED or INVALID NAME",1
2022,"Worst App Ever, crash anytime you want to upload your signature. I thinks Wema should upgrade this App and do some testing before public use. The App is designed to frustrate new users. I will advise Wema Plc should open website registration since that of App is no go area.",1
2022,"Am unable to open the application, is just bouncing back.",5
2022,"You cannot even sign up, request entity too large errors is what you get all the time. Despite adjusting your rear and front camera settings, it leave you with no option than to Uninstall it. Too bad.",1
2022,"This is very bad why ,to open is not working atll",1
2022,Very High Rate of Bank Charges,5
2022,The developer of this app needs to be flogged and relieved of he's Job. Cos signing up on this app is hell. Been trying to sign up for over 24 hours now 😂😂😂,1
2022,Seemless,5
2022,I have it difficult to download the updated version and making transfer as been frustrating. Not enjoying the apo at all,1
2022,They don't look for good credit score to give out loan I was disappointed and closing the account immediately,1
2022,It's really good Except that it refused to activate my card control option Always closing anytime I open it,4
2022,Amazing 👌🙌,2
2022,It's very good application,5
2022,Very good and reliable app,5
2022,Good,5
2022,Good; ;;;;,3
2022,"I'm totally disappointed,was trying to sign up,it keeps showing request entity too large 😓",1
2022,Have always enjoyed this cool banking app with ALAT. Meeting up with all my banking needs. Keep it up 🔥,5
2022,Too slow,1
2022,Very good app,4
2022,Everything works fine except getting a loan.,2
2022,"It's very active, reliable and easy to use except for the late delivery of alert SMS which is not everytime, just sometimes",5
2022,Get app with great transactions experience.... It's one of the best app for transactions...,5
2022,Excellent,5
2022,You app has an problem i can't open a new account since yesterday till today it same thing,2
2022,I don't know what is happening to my app it is going away by it self do something about this,3
2022,Perfect app,5
2022,Very Accurate and no network failure! Kudos to Alert!,5
2022,Very poor,1
2022,Nice apps,5
2022,"This is the worst app I have ever seen, I can't even create a wallet from this app.. what kind of Bank app is this?",1
2022,You guys are the worst.,1
2022,This app is bad is like I cancelled my account with wema,1
2022,Many,5
2022,"Great idea but this app as it is currently is good for nothing it keeps crashing. Wema team should focus on making the onboarding process seamless, this app was created to get customers not to further destroy Wema's already bad image",1
2022,"This app is pure scam, please people avoid this app for your own good, if there is a negative rating that what they should get. Sorry if I confused you with a one star, it's actually a zero star just that that option wasn't available",1
2022,Not that bad,3
2022,"Kindly review this app, it's not just working, everything's so slow.",1
2022,It's amazing,5
2022,"Have been unabt to sign-up, it's been saying entity too large",1
2022,Good,5
2022,You need to work on your onboarding process. It's the worst I have seen so far.,1
2022,"This is a useless bank app that i have ever see, i created account and i verified my account, i want to create a pin, it was rejected, the following day, i was trying to login and this app was denied my email and password, i was trying to change my password and this useless app are denied my email since then till now, more than 8months now, this useless app",1
2022,"Very good app, I am enjoying it",5
2022,The Onboarding process is the worst I've experienced. How can I be trying to Sign up for 2 Months?? It shouldn't be this difficult to upload documents for Verification. The app needs fixing I've installed and uninstalled this app so many times.,1
2022,Fast banking networking,5
2022,Good,5
2022,Always at alat,5
2022,Anytime I want to transfer money to someone it show me that my account has been restricted from debit I don't know why I don't just understand what happened pls,1
2022,I really appreciate you guys you make everything easy am impressed 👍👍👍,5
2022,"I can't sign up, it's telling me too large entity and I don't know what it means",1
2022,You didn't give me loan yet you deduct 1600 from my account in the name of bank statement what kind of scam is this,1
2022,"Its always showing ""app closed"" and will close unexpectedly whenever i try to open a domiciliary account.",1
2022,"What is the problem with this Alat, is not responding at all, even as I'm trying to upload my identity card ,it just stopped and is frustrating me, you guys should do something about it please, because I'm really not happy with the way is doing me now.",1
2022,Good customer care service,5
2022,Please I don't know what wrong with this app am trying to do transfer it not opening 😞,1
2022,"Your app keeps crashing, fix it",2
2022,Very good,5
2022,It was hectical downloading this app,1
2022,"Customer service really poor no whatsapp number, Twitter handle hasn't responded for more than a week.",1
2022,"This app is not working for me why, I deposited there when I want to transfer it now telling me that my account is not active pls help oooo, I want to transfer my money out of there",1
2022,After giving limit and reasons for the limit you you will update your details but it's never working,2
2022,Why is my account been restricted from debiting money,1
2022,Good and beautiful,5
2022,Very much good,5
2022,Setting up touch ID biometric doesn't work fix it 👎,1
2022,So disgusting,1
2022,Nice,5
2022,cool,5
2022,This bank is a total scam I'll advice you not to add your money because when I deposited money it was credited into my account but I wasn't able to transfer it out I logged a complaint and they couldn't provide a solution now my money is stuck there My advice for you is not to use the app at all they are scammers,1
2022,Improve,5
2022,What are the requirements for a virtual Mastercard??,1
2022,Can't get there virtual card too bank,1
2022,"I am not impressed at all. I opened an account via your app, I deposited some amount of money and only for me to see that I can't debit from my account because it's been restricted.",1
2022,Huh! This would have been nicely but login every time is always a problem pls I urge you to do more about the app the banking is trust and make it Trust more 💙,3
2022,I can't even fund my alat account from my bank card,1
2022,I can't even get a loan on this app.... I've waited for 24hours still no success,1
2022,"Very poor app, nothing works, it sucks as hell.",1
2022,The Alat app basically enables you to perform all transactions you'd normally do at a physical bank.,5
2022,Very fast in transaction but too much charges,5
2022,"Its really a bad experience, why will it keep stopping. Better get it fixed. Just wasting of data",1
2022,The most wicked slow app have seen. I cant even passed the signup page how sure that the app usage will be great?,1
2022,Cool app.. but recently the app keeps stopping..,2
2022,"The mistake I made, is updating the old version to this new one without reading reviews here. With the old version, I can do a whole lotta things. Installing this new version is like falling from fry pan to fire. This is rubbish, now I can't access my account anymore.",1
2022,Awesome,5
2022,"Fantastic app!!! I downloaded, completed my account opening under 7 minutes; and made a transfer, I love the user interface, style, its a good banking app, I do recommend. Please I have a question and suggestions, I will need help of the support teams. Thank you.",5
2022,I love this app,5
2022,Downloaded this app since April till today as I'm writing this... I have been unable to do anyth with the app.. Whenever you try to update address or create account or do anything at all.. The app will shut down and close. Very terrible experience. Seems like the owners have even abandoned it. No customer service responses,1
2022,Love this app,5
2022,"I love this app, the features are great",5
2022,"If I had known I won't have updated it I'm blaming myself already The app that I was still managing, I now decided to update it maybe it would've been better but that was the most stupid decision I've ever made. This app needs to be work on, I can't even log in to my account..... What is going on? Am tired of this already I have to uninstall and install again, still it's not working. Please, am begging you, do something about this",1
2022,"Good app, but charges are way too much. I'm always debited whenever I make deposits. Why???",5
2022,Difficult for me to sign up when it comes to security question pls kindly work on,1
2022,The alert is going again,2
2022,Such a stupid app I can't sign in. Keep asking for valid name. I don't know what's that. Please check this out. Other bank are easy to sign in,1
2022,"I like the app working guud, I want to apply for my master card how long will it take for me to get mine",2
2022,Nice,5
2022,It works perfectly before but for more than a month now i can use the app to transfer money or buy recharge card and any time i try to set my fingerprint for login the app stopped,2
2022,ok it fine,5
2022,splendid service every day 💖,5
2022,You guys dollar rate is too small,3
2022,"You guys should really do something about the app... I had it installed some years back and was hoping the reviews will be a lot better, but with what I am seeing I am not impressed. Wema bank is a great bank and I believe they should have this sorted out as soon as possible",2
2022,Seriously your app is annoying This really bad,1
2022,This app is impossible to request for ATM card via the app as you can never pick a date the system will agree is a week day. The most annoying thing is that you can request for the ATM card in their branches either as they will refer you back to the app that doesn't work. This is very bad for a Bank like this.,1
2022,Good seeing to user,3
2022,I love the network,3
2022,"This is really bad, had to go through a lot of stress just to sign up",1
2022,I'm using the latest App and I have registered but not responding. Kindly help out on this,1
2022,"I have an account with this people haven't used it for a while then I got inactive I contacted them the treatment I got was surprising as they were doing me a favor, they sent me an information update form which I filled and sent back can you believe it's more than two weeks now nothing to show for it. Called them with my airtime they kept me on hold and finished my card. Worst bank ever",1
2022,I really appreciate and love this app it whot useful I have no Alibi for this app,4
2022,"Not so good.. I have been trying to Complete my registration since 3 months now but it's not working at all. I haven't even been able to input my BVN, or home address because the app keeps falling. And Everytime I try to open a Domiciliary account, it would require my ID , after putting my ID's front and back picture , it would say an error occured . It's giving me headache.. you guys should work on it please",1
2022,"Wema bank is always after the comfort of their customers, kudus to them👍",5
2022,100℅ perfect,5
2022,It is a very good app,4
2022,Good,5
2022,Is helpful and reliable,5
2022,I can't create an account,1
2022,Great app simple and easy.,5
2022,Pls I need help I want to transfer from the app it is telling me account not active and I have already Link my BVN pls help,2
2022,"The app is giving me serious problem, how can I fix it",1
2022,Very reliable,3
2022,"This app is stressing me out.it said I should put a security question and answer which I did and it keeps on saying put a valid name,this has been going on for three days now pls find something to do about it",1
2022,Exceptional,5
2022,Nice.,5
2022,Good,5
2022,Excellent,5
2022,Excellent service and user friendly interface,5
2022,I hate this app 😡😡.... anytime I want to make a transfer it shows your account is not active,1
2022,Too poor,1
2022,Nice of this app,3
2022,👍🏻,5
2022,"I'm not happy at all, Wema Bank. I've been unable to use the app for about 5 days now. I've updated the app and even updated the version of my HIOs (just like one of your agents suggested), and I'm still not able to use the app. It's so tiring.. I had to withdraw all my money from my account so I would be able to pay in cash.",1
2022,Why is my profile inactive for over 2month now,1
2022,"The world worst app. Time wasting app. . Displays error all the time. Its better you return ho the former version. It works well. Still not improving, it's even more than worst this days. Will not send money until after trial of many times. Even to some Wema account...Same bank. It's very unfortunate. Why should l mail you. Do the corrections.",1
2022,Nice app,5
2022,I have uploaded my ID card restricting don't waste your time to download assassin's I put a lot of money inside I'm not gonna go to get my money back,1
2022,Good,5
2022,My account is not activated and have little money to withdraw. They're not allow me to withdraw and transfer even airtime .is always telling me that my account is not activated Nonsense app I hate it,1
2022,Good weldone,5
2022,"So poor service, no customer care to attend to your enqiry send mail many times also no reply. Your physical banking is poor so also your so called first africa digital banking. So disappointed",1
2022,"This app is the most frustrating thing that as ever happened to me,, for 2 good weeks now i can't withdrawal my money telling➡️ debit restricted. from my money after putting in all my i.d everything address still not able to withdrawal my money God i feel like 🤬🤬😡😡",1
2022,It interesting but I face slot of challenge but the customer care really try I call several times also their return my calls.only challenge am having now is Loan. Respond I got is to upgrade my ALAT lite account which I don't understand Have done that yet no favour but I have alternative bank soft loan.,3
2022,I am always confident when using this app cos it sure got my back.,4
2022,Keeps crashing everytime I finish a transaction,2
2022,Nice,5
2022,"This App is easy to use. I love it because the prompts are easy, and transfers are swift.",5
2022,"This app is not useful, hw can I have money and can't withdraw it , I thought if u have my bvn and other important documents I will be allowed to withdraw , do u people want to steal for us with our documents, how can u Restrict me when u re with all my documents Nd my money still, I that not wickedness, u people re so v. my loss so many opportunities because of ur wickedness. So now how casomeone open an account and can't withdraw or transfer",1
2022,Good,5
2022,"Still needs more work. Especially on aspects of loans. This is the reason fintech apps do better than you guys. You ""banks"" are too outdated abeg",3
2022,This app has been a mess,1
2022,One of most stupid and useless app i have ever seen,1
2022,Very nice,5
2022,"Thought it was helpful,but it's now malfunctioning",1
2022,Great 👌,5
2022,The app keeps crashing each time i try to log in.. so frustrating,2
2022,Nice app,4
2022,"This company is not serious at all, you can't even create pin, if you guys are not ready to create account for your client, just close the company. It very frustrating.",1
2022,Excellent app.the transactions are ok,4
2022,"Very poor app, it's just stop while trying to upload the signatory... This is a very bad experience having with you people, you have to work on your digital banking... I have tried this severally... It's just a wasting of data and time.",1
2022,I love Alat,5
2022,Never dissapoint mostly when i have error debit and write the customer service on WhatsApp the response is sweet thanks guys you're doing a great job,5
2022,It won't even let me register,1
2022,"Very rubbish app... Customer care service are the worst, what a shame Thief's keep deducting my money for nothing. God will punish all of you",1
2022,Very good,5
2022,Credit,3
2022,The worst banking app ever used wow it's was because of Davido I found out about about this terrible app and they keep debiting you 50 naira every day without doing anything transaction.. its the worst stay away,1
2022,"Very poor app, just to transfer after creating pin , still saying Account not active, why???",1
2022,Lovely App,5
2022,"This is the worst banking app I have seen. Simple transactions take forever to load, and you get blocked out of the app for no reason. I wish there was a zero star rating option.",1
2022,Good one always,5
2022,Worst user experience ever,1
2022,Very good and speedy app,5
2022,Still need some update Meanwhile i am enjoying using it sha,3
2022,I have registered with your but they just after doing all the necessary thing required for me to get loan from you end in fustration. I just wastef my time and energy filling your form. But my fear is that my detail that i provided to you please nothing should harm me. If you can not give me loan that not a problem because i have been trying severally since last months am unable to set my pin.,1
2022,"Wema bank, please why will you allow Chickyvest to defraud people with your bank account name. You guys should look into it cause i invested in it cause i see wema bank as a pioneer bank unless it's now run by bunch of fools with no integrity.",1
2022,"Very poor, I can't transfer money to another account again, so bad.",1
2022,The app keeps crashing anytime i upload my signature and photo... It needs improvement,1
2022,You guys deserve a zero star and a removal of this trash you call a banking app from playstore,1
2022,Wema is working,5
2022,It's impossible to create a pin as the app keeps logging u out every time u go to your mail to get the code. U guys need to improve it,1
2022,Very Interesting,5
2022,Pls I need help I can't login showing profile inactive,1
2022,Good...,5
2022,Transaction is faster,5
2022,"The app is a stupid app. Unable to proceed from security question, what is your name , and Abiodun, the system will tell u invalid,. I try it severally buh didn't work. So I had to delete.",1
2022,"I transfer 10,000 from my wema bank account to my zenith Bank account and uptil now I have not seen it since last night,",1
2022,Good,5
2022,Very good,5
2022,"Why is there so many problems on this app. The UI is awefully terrible. You can't have a virtual Card. Can't do transfers. Worse, the customer or developers don't do anything to fix it. It's been a long time people have been complaining about the app, do something about it already",1
2022,Excellent,5
2022,Nice you guy are the best,5
2022,The upgrade makes the signing in cumbersome. I hate the experience!,1
2022,Excellent,5
2022,"Alat app is very frustrating and annoying, I think I should just delete it from my phone. I have ended up spending more money in calling your customer care line than I bargained for. If it's not rectify between today and money, I will like to get my money in the app back and delete it from my phone for good. I did not intend to give you any star but it was done to enable me send this message. Thank you",1
2022,Awesome,5
2022,Good,5
2022,"This is the worst bank app ever,you people purposely take out money from someone's account , that's stealing",1
2022,"Probably the worst bank ever, when I make transfer to my Wema account. It always takes hours to get credited",1
2022,"The customer care contact persons are wack. If you send a mail, no one willacknowledge nor reach back",1
2022,Worstest app,1
2022,Take my advice this app is going to frustrate your life,1
2022,I can't withdraw because the app is telling me daily limit for withdrawal is exceeded while I haven't withdraw for that day,2
2022,Cool,5
2022,Nice and faster,5
2022,Since 2 months have not gotten my card,1
2022,"What manner of App and services are you offering customers? Please, review this weekly or monthly updates as they barely work.I have been trying to log in for days now and it hasn't been successful Thank",1
2022,Your card control in the app is not working for how many weeks now my card is writing declined whatever I want to make payments with it you said you your bank is digital banking and someone cannot clarify issues from the app,1
2022,Perfect,5
2022,Good,5
2022,"I'm having issues setting up my card preference, when I click on the card preference option it will immediately pop up a notification saying ""error occurred in fetching data"", apart from this issue I love the app",3
2022,The charges you guys remove is always too much!!! Pls reduce for people like us that is managing!,1
2022,"I had issues but it's been resolved...I love the app and keep the good work going,I can order bank card and that's very lovely",4
2022,"My account is saying inactive What is wrong ,I need to make important transfers now but this is so frustrating I need to make transactions please So bad I don't even have an ATM card Why bother receive money when you can't allow people to send ? Did I request for anything like that?",1
2022,Why did i can't create dollar vertual card,5
2022,This app is malfunctioning. I can't log in,1
2022,Though i love this app but it slow,4
2022,Beautiful ❤️,4
2022,Amazing app the customer service was top notch best ever experience,5
2022,It's one of the best bank app I know. It's very easy to use and also efficient .❤️,4
2022,Great,5
2022,"Someone can't sign up on the app, the only option there is to open an account.",1
2022,Please i want to send money to someone is saying account not active,1
2022,Very useless app. Transferred my money to a wrong acct after I input my intended account. Poor customer service too. Everything about alat Is useless.,1
2022,Nice,5
2022,Good,3
2022,This update is the worst i have ever seen i have been trying to make transfer since but it keeps crashing you deserve no star at all,1
2022,I like wema bank,5
2022,Good to use,5
2022,"The worst app I've used so far, they restricted my account with no reasons and I have funds was super stranded today all thanks to you alatbywema",1
2022,I hate this App ... It's too poor pls 😡,1
2022,The charges are too much,1
2022,Nice,5
2022,Well good but need adjustments,3
2022,Awesome,5
2022,"Its easier for me , the app is fast and nice",5
2022,The system is so awful... The worst ever. Couldn't access account from overseas.. Really disappointed,1
2022,Nice,1
2022,"Trash, I'm still waiting for OTP to create my pin💔😡",1
2022,Best app so far,5
2022,It has been awesome using this bank,4
2022,"Worst app ever!!!! My 20,000 was left hanging there because they refused to approve my BVN",1
2022,"I don't know what is wrong with this app.I've been trying to transfer from my account but to no avail.Even wema to wema transfer has always proven abortive recently,anytime i transfer i was told i've exceeded my daily transaction limits.What's the meaning of that?I called their customer care but no response,i sent them mail but i'm yet to get a response.This act is a very stupid one and i'm your customer.It's very meaningless.Do something about it.And you want me to give 5stars?For what?",1
2022,Excellent,5
2022,Very easy to use with nice features. True never it this wonderful,5
2022,Very good,1
2022,It's better and I like how the system works,5
2022,"Very horrible app from a below average bank, and with very horrible customer care.",3
2022,It's working fine so far,4
2022,"Bought airtime 500 on d app to my number, I was debited but nothing appeared on my number till now.",3
2022,Trying to upload documents and photos is just a waste of time. And the app keeps stopping,1
2022,"I had a pretty bad experience using ALAT. It was introduced by a friend, I funded the account and when it's time to send out, I was told the account isn't active. I contacted their supports but they ignored me on all their platforms, I even called them but there's no response from them. Really bad experience with them.",1
2022,Your app is very poor You need to fix alot of things,2
2022,Excellent everything is owk. (Reviewed 2018) But today 30/june/2022 zero star would have been more appropriate for to give you .,1
2022,The onboarding experience needs to be improved. How come it's so painful to verify one's details? Zero stars!,1
2022,The app is good,5
2022,Awesome app,5
2022,Excellent,5
2022,Thanks for your help for me,5
2022,Really good,1
2022,You guys are scam you collected my #817 for bank statement without giving me a loan and didn't refund my money,1
2022,The most stupidest bank have ever seen in my life is wema bank I swear 😡😡😡😡...I got debited when ever I received a deposit and every transaction I made including buying Airtime...they charge me for buying Airtime too ..... bunch thieves 😡😡😡😡😡... Like I don't understand why must you people keep scamming we the poor 🙄🙄. You people just debit my account for no reasons. Each time I received a deposit there is a percentage u deduct from my account and each time I transfer u deduct my accou,1
2022,"Have been finding it difficult to transfer since I update this app, is it a sin to update an app???",1
2022,Giid,5
2022,❤,5
2022,Very good,5
2022,I have apply for a loan but not yet to approved and I have summited all what you people needed from me and you said I most pay #660 for my bank statement I don't understand. And i want to delete this App. If you need my bank statement i will send it to you.,1
2022,Very reliable digital bank,5
2022,😭,5
2022,It is the easiest way to do transfers,4
2022,Av been enjoying the App not until some days back now I have not been able to operate on the app cos it keeps stopping please help,3
2022,So Excited,5
2022,Worst banking app ever... Can't even access my account... Keeps showing me account not active... If I'm done removing my last money from there.. I will uninstall it as soon as possible.... U guys don't even deserve a one star..,1
2022,"I give this a one star. I couldn't sign up at all, it kept saying ""enter a valid name"" when all my details are correct",1
2022,Good app,5
2022,Excellent app,4
2022,It has been my best bank and alat as been my best bank app so far ❤️... But have been having soon kind of little problem lately,5
2022,Best banking app ever very fast with low charge ✅,5
2022,This app is so annoying my money is been freeze for 7 goods months and they didn't even do anything to it bad app,1
2022,Excellent,5
2022,"I change my mind , I'm beginning to like it",4
2022,I really need alat app,5
2022,"Really bad. What was all the fuzz about? Most of the in-app features don't work. I can't register anything or request anything. I think this is just a typical example of ""we sef must follow join/we no go carry last"" This is an absolute horrible seevice. Please fix biko. I'm deleting the app until later in the future.",1
2022,"Great is Alat app, very excellent",5
2022,nice app,1
2022,It's a good app,5
2022,Good app,5
2022,"Very nice app, easy to use and easy to verify. But the only problem I have with the app is that it keeps stopping whenever you go back in the app. The developer has to work on that aspect, so it won't cont to say app has stop. Is so embarrassing closing the app and going back to restart the app. Please work on it so one can easily go back lie we do in other apps without the app stoping. I will be glad if it is done. I will ony give it a 3 star rating for now.",3
2022,"Bad app ever,I have been using it for more than six month now and yet I can't create pin because you people refuse to send otp to my mail..this is very worse app have ever seen.",1
2022,How good is the conversion rate here,3
2022,A spledid app,5
2022,Your design is poor,1
2022,"I thought the card was free, its not.",2
2022,Let me transfer my money Pls Rubbish app,1
2022,"What is the meaning of this update now?? I did updated my app and right now I can't login into my account, why are you guys like this?? This is frastrating abeg. This month of June 2022, I have not been able to use Alat app, whenever I try to login into my account it keeps crashing and I have very important transaction to do with this app, you guys are not doing enough. I think this new update is the cause, you guys should help out.",1
2022,"It's a very good app, it delivers my money freely",5
2022,Great app,5
2022,I did transfer to my wema account and it said I was been credited but I never received the money what happening,1
2022,This app is exceptional,4
2022,Amazing app from the genius bank,5
2022,Nice app I love it,4
2022,It was an awesome experience,5
2022,I love this app,5
2022,Nice,5
2022,"This last update is absolutely rubbish if something is working you don't need to fix it ,now I can't just do anything on the app everything just always time out and too slow please do something about it",1
2022,"Useness apps, Wema is the worst bank in this country. Keep saying invalid when all the details is correct. If there is zero star I for give. Nobody should download this apps. Waste of data and time .",1
2022,Good,5
2022,Is very good but it charge when you want to transfer to other bank expect wema bank,5
2022,"My experience so far is good with this app ,I rate it four star for now.",4
2022,Very awesome,5
2022,Very poor,1
2022,Useless bank I want to upgrade my account I have snapped the front and back of my National ID card yet nothing telling me to confirm my address 😡,1
2022,Very interesting app,5
2022,Awesome,5
2022,Good,5
2022,Good,5
2022,My account has been restricted since a month now with my money in it and have called several times no one picked up and have sent several mail too it's the same thing your service is very worse,1
2022,Can't even log in after creating an account,1
2022,Still okay,4
2022,The app is better now,5
2022,Very okay,5
2022,Nice,5
2022,Its good the best,5
2022,Very fast in transfers,4
2022,Am not happy at all,1
2022,"I had to come rate this app, tried to upgrade my account it does not work, why give options of work id and voters card when you won't accept it. Customer care has to be the worst I have ever seen.. I regret wasting my time in this app",1
2022,Worst update,1
2022,Good experience so far!,5
2022,Customer friendly interface,5
2022,I can't accessy card preference,1
2022,I couldn't give it lower stars. Trust me. Stay away from this one. I'm doing you a favour. It's tears you'll cry ooh. Loll,1
2022,Lovely app,5
2022,"Doesn't allow sign in using face unlock for Android, don't know if it is so for iOS. I have to type lengthy password everytime to log in",1
2022,The app keeps stopping. Worst bank app ever use,1
2022,Very nice application,5
2022,🔥🔥,5
2022,The app is damn frustrating,1
2022,Great,5
2022,Not user friendly. Too many glitches. Non resposive most of the time,1
2022,"Ever since I've downloaded ALAT, my banking Experince has never remained the same. Within the first month, I've introduced 4 of my friends to it and they all have good experience too.",5
2022,The Best online app I've ever seen in Nigeria apart from good banking and fastest transaction,5
2022,a wonderful innovation by wema,5
2022,"I've had one of the best banking experience using this app from the registration, card delivery, transaction, costumer services. Alat still remains the best. Keep it up.",5
2022,"It very easy, fast alart, fast transaction.",5
2022,It's now working well.,3
2022,Very good but you have to do more on your network most times it keeps on failing please please please do more on this area,5
2022,I'll always gat money on hand and audio frequency,5
2022,Working perfectly,5
2022,"This app isn't working at all,it keeps telling me email mismatch,so annoying 😡😡😠",1
2022,I transfer money and d app told me transaction error buh I was debited .....up till now you guys have not refund my money....... please return my money oooo,2
2022,Tbis app is a rubbish app I regret downloading the app Just for me scan I've been trying it all day long. It's a useless app,1
2022,Nice experience,3
2022,"Nice app,alat best so far",4
2022,Very good app it also to do transaction but a little bit slow to login. Keep it up.,5
2022,The alat app keeps stopping on its own,3
2022,Simply awesome!,5
2022,Wish to review my comment.... Alat is now getting better.. continue the good work,3
2022,Perfect,5
2022,"Been trying to get alat card but the page isn't responding when I tried clicking ""Done"" on the app",2
2022,Can't log in...entered my details but I keep pressing the login button and nothing happens,1
2022,"I love the app , I have been using it for over 6 years now",5
2022,My account got deactivated ... So ignoring ... What should I do now??,2
2022,It is improving every time,5
2022,Digital banking redefined. Thanks to the ALAT Team.,5
2022,Experience with this app is really bad,2
2022,Fantastic,5
2022,"Poorly developed app, my account was deactivated for wrong password, trying to change password the useless app is still not ready to activate. Rubbish",1
2022,"ALAT is user-friendly. I've had a good experience so far, but believe Wema should improve on certain areas and add more features, as well all make all features workable. Generally, they should improve its utility.",3
2022,Excellent,5
2022,Good,5
2022,I love this app,5
2022,Am very appreciate,5
2022,"God will punish you people. Very terrible app and when one tries calling you, my whole card will finish yet no one will pick the calls. You all should just pack up if you can't work on your main app. If it is to work with them sokoloan, that's your specialization. Very terrible bank. App keeps showing inactive profile, something I still used a day before. Nonsense bank. Beware, don't bank with wema. They are terrible 🙄🙄🙄🙄🙄🙄. Vbank is till the best",1
2022,Cool,5
2022,"Why on earth did put restriction on my account, I can it transfer my money again. This is really bad experience .",1
2022,Everything time upgrade 🤦,1
2022,Nice app but I need a loan,5
2022,"ALAT BY WEMA Is Fantastic no Network failure, more grease to your elbows",5
2022,Alat is the best bank easy Bank,5
2022,Nice 👍,5
2022,Everything about this app is slap It take too long to receive alert My biggest regret it to download the app,1
2022,Love it,5
2022,Very good banking app but I need to upgrade my transaction limit Any help?,5
2022,"Worst banking app ever, please new users don't waste your time downloading this app or using their service 1. Charges are too high 2. Bad user experience 3. Slow transaction process 4. Many unavailable functions 5. Very stupid app I would have rated this app 2 star but I couldn't find the delete account option in the app.",1
2022,This is the best app and the best bank,5
2022,"Been on it for about 2yrs, no complaints 👌 😉",5
2022,Very bad bank my funds has been hanging for weeks now I have a teir 3 verified account still my funds is hanging because of debit restrictions,1
2022,Great app,5
2022,Jesus is coming soon,1
2022,"Bravo to the developers👍👌 Never been to the bank physically since i opened this acct but all transactions has been smooth, safe and swift.... 😍😍😍 Its been a beautiful experience banking online... Keep it up.❤💗💕😍👌💯",5
2022,This app is absolutely useless! After the hellish process of opening the account and depositing money I can't perform any transaction or usefull activity.,1
2022,"Dope, Dopper, Doppest. I mean OBO Baddest is in Involved, what you expect??? Expect nothing but the BEST AND BESTEST, in a scale of 100 I'm rating 99.9 PERIOD and NO 🧢🧢🧢",5
2022,Update crashes everything. My account details won't load.,1
2022,Good,4
2022,Work parfertly,5
2022,I love this,5
2022,Still worse.,1
2022,Nonsense app... I have been unable to make transaction.... So useless,1
2022,The app is great so far..... I'm disgusted because anytime I try to fund my virtual card the app crashes.....if you are too lazy to fix the app at least make the virtual card management feature available on the website so there's another alternative it's frustrating for real......I would give 5 stars but there's other apps that offer the service you offer perfectly. The virtual card is the only distinguishing factor and you suck at it 💔👎,1
2022,"Why is my balance dashboard not showing and they are saying I don't have account, I don't understand",3
2022,Nice application,5
2022,Excellent,5
2022,Very user unfriendly,2
2022,"What a great development, I have always enjoyed using ALAT..",1
2022,"Best banking experience I have had in a while , easy to use , can grant dollar virtual cards , beautiful interface",5
2022,"I thought this bank have step up there game but NO they still remain that old useless bank they use to be, no good customer service and there app is malfunctioning. Have not done any transaction today you are telling me have exceed my limit🤦‍♀️ is it my ghost that did transaction? which nonsense application is this",1
2022,Very bad experience... error always occuring...,1
2022,"Please know that I'd rate the app 0 stars if I could. Seriously, why is this an app if it doesn't work? Ever since I signed up I've been unable to login although I can login in on website. Customer support is a joke, no response. If you guys don't know how to maintain an app please delete it from the store and just stick to website. I don't even want to continue again, because if I have a transaction issue, will I be left in the dark???",1
2022,Nice to wema alat and davido The best,1
2022,Good work,1
2022,"This app is very useless, i can't transfer my money or buy airtime. Please work on it",1
2022,Awesome,5
2022,Excellent,5
2022,Lovely ❤️,3
2022,Good,3
2022,Pretty cool. But needs to be worked on,4
2022,"Very stupid app, after signing up, it logged me out and i couldn't log in back, i tried everyway possible, still isn't working",1
2022,This app is fake open I thought good app immediately I deposit on it I can't login they have black me,1
2022,Y'all could do better. Uploading documents was hard. Please look into it,2
2022,Why do i have to wait couples of hours before i got alert Like Tf!! is happening?,5
2022,This app is very good and satisfied 💯💯💯💯,5
2022,Exceptionally great 👍and still the best among the rest 💖,5
2022,Excellent,5
2022,Worst app,1
2022,Okay,3
2022,Virtual card not working,1
2022,Awesome,4
2022,This app is good but the notification always comes last and their isn't much in the app and worst I ordered for ATM card and haven't gotten it till now very useless they said I will receive it on the 21 of june but now 23 of june I know tht I should calm down cuz it just 3 days but when I track my order they haven't even started making the card yet and me waiting for card for weeks what a waste of time have withdrawal all my money gonna wait for 1 more week after that am deleting the app and my,1
2022,Best app ever,5
2022,Perfect 🥰,5
2022,Great,5
2022,I enjoy the app,5
2022,Worstest experience I had ever encountered so far. This app is 💯% not recommendable. I have been trying to sign up for weeks now and the app use to stop along the way. I thought it is a temporary thing. You guys ain't deserve no star.,1
2022,App is all good but malfunctions when you really need it the most.,3
2022,Free service,3
2022,Good,4
2022,Best app ever,5
2022,Is my bank,5
2022,Working perfectly now Virtual card feature is a waste of time,4
2022,Good,5
2022,I love this app it has been one of the best app have ever seen till date,5
2022,Difficult,5
2022,IPhone boy,5
2022,Fairly good,2
2022,It's good easy to use but you must have data to even recharge,4
2022,Very perfect and easy to use,5
2022,Have been using Alat to receive and send money to local and foreign account and i never had an issues before....one of the best african bank,5
2022,Good,5
2022,Excellent,5
2022,Excellent,5
2022,Good,5
2022,Just started using it,5
2022,It doesn't allow me to upgrade my account.,1
2022,Great app Am Arizona switch,5
2022,Good,5
2022,Trying to creat a pin is a very big issue expecially when you're using the same cell phone for your email account. Felt like breaking my phone first day when I tried generating one. I'm frustrated with the application.,1
2022,I have used bank app but ALAT beats the best 20-0. I stressless account i ever opened.,5
2022,Dis app is the worst...it keeps stopping,1
2022,Good,5
2022,Perfect,5
2022,Good,4
2022,All features working appropriately.,5
2022,Exclusive,5
2022,I can't do transaction from my account is restricted why oo,5
2022,My best mobile Bank App ever Love it😍,5
2022,Ever since I've downloaded this app and I registered I've been unable to login 🥲🥲🥲,1
2022,Good,5
2022,"The main reason why I had to download this app, is the loan part, which is impossible to get one, so I don't think you deserve any star at all",1
2022,Can't even take a clear picture of my self its keep telling me maximum image size exceeded,1
2022,Nice app,5
2022,I updated it and it has stopped working,1
2022,"At the onset, I had a challenge with downloading and activation of the apps. Had to take the pains to visit a wema branch where customer service helped me fix the apps. Have not had problems using it for my transactions as long as I have data in my phone. The challenge l have is the OVER DARK background. I advice that intending users facing a challenge should visit the bank for assistance.",4
2022,"Excellent, keep on good work.",5
2022,This app is useless and annoying..it keeps adding more problems for me and it keeps saying my account isn't active. What is someone meant to use for online banking cause the ussd code has its own issues,1
2022,Excellent,5
2022,Reliable,5
2022,Useless app.. Always crashing.,1
2022,Would have given a five star but d fact that i cant sucessfully upload my means of identification is a big issue.,3
2022,Nice app,5
2022,Perfect,5
2022,Awesome experience with this app,5
2022,One of the worst mobile banking apps biometric zero 😑,1
2022,Great,5
2022,"Unable to give me loans for years now still using them even if I was shown my loan I couldn't access it till now, but they do try",4
2022,The app is good,5
2022,"It's very good app. Even the bank is very okay. But the issue I have been facing is that, if I used my thumbprint to login, it will not until I put password.",5
2022,"If it is possible to give zero star, dats wat dis app deserves... wema alert are not trying at all",1
2022,One of the best mobile apps,5
2022,The app is great,5
2022,Very poor service,1
2022,Perfect,5
2022,Awesome,5
2022,Nice one,5
2022,Totally bad app I can't even make a transfer without having network issues every blessed day,1
2022,I love it,5
2022,Great improvement,5
2022,Very simple and soft for me,4
2022,"I have so many issues with this app. First it sends false error messages. Then some times uploading my documents and some other transactions fail. Then lastly, I tried requesting for a dollar card but it won't issue the dollar card. 😡 That is like the main reason why I chose the app in the first place. I've been wasting my time since. 😡 Also my account has been debit restricted for weeks.",1
2022,"Haven't had any problem using it for years, if anything you guys are trying",5
2022,This app is good.,4
2022,Should have given 5stars but the app didn't allow me,3
2022,Good,5
2022,Nice app,5
2022,Ozo,5
2022,Nice,5
2022,Love,5
2022,You're good to go.,5
2022,I love this app since i started using it i never face any serious issue 😍💓💓💓💓💓,5
2022,It's can. Be stressful sometimes but it's good to use,5
2022,Fantastic app I like it,5
2022,Please am unable to transfer money from my account to another account so 😭,1
2022,Great,5
2022,Very fast alert once a transaction takes place. Am already falling in love with the app. Thanks Davido for making the ALAT alerted to me.,5
2022,I can't transfer money to other account why 😡😡😡 fake app,1
2022,Very poor responsiveness to customers complaints and poor experience on debit card updating.,2
2022,Best app ever,5
2022,Don't bother installing because the virtual dollar card is not available and you can't use their card for online transaction even in Nigeria.,1
2022,Best,5
2022,the App is not working for me at all,1
2022,satisfactory 💯,5
2022,Great 👍,5
2022,Awesome app,5
2022,The best for business,4
2022,"Poor user experience, I can't even link my wema account to the app.",1
2022,"Each time I receive an OTP I input it immediately before it expires in five minutes but each time it says 'OTP' has exired, I request a new OTP and same thing it says it has expired.",1
2022,"Simple the best banking app, but they they need to work on making their loan available to users easily, apart from that nothing to add, and if you love app that can help with savings, use alat",5
2022,It actually the best App for me,5
2022,Is easy to transactions❤️❤️❤️,5
2022,👍,5
2022,This app is one of the best,5
2022,"Very bad experience. Each time I tried to login, it pops up app ALAT has stopped working",1
2022,Cool,5
2022,Keep trying,5
2022,Good,4
2022,How will i upgrade my account,1
2022,good and easy,5
2022,It's great app but just make dollar card available for use to enable us carry out international payments,3
2022,Being nice so far,5
2022,Good,5
2022,I am unable to login..why?,1
2022,I love wema bank alot. Just that they don't give loan. But i stil use it accassionally.,5
2022,"Best so far, i never regreeted downloading this app. God bless team Wema",5
2022,Excellent app,5
2022,"Signing up was a very difficult process. From uploading documents, to face capturing et al. Finally, signed up and met all criteria but my account is still restricted. Sent money to the account and it entered; now trying to send or use the money in the account and they say it has a DEBIT RESTRICTION. Call Customer Care = Zero response; send an email to Customer Care and no reply. I can't even give it a star because, this is the worst financial app I have seen/used so far. ZERO STAR please",1
2022,This is bad and worst app I was format my phone and for Me to longing back it say gmail not correct perhaps it's correct so what can so what can I do to longing back,3
2022,The best Mobile app so far I used. Not even that. I so much love alat wema services. Thank you so much.,5
2022,Alat is the best app in Nigeria as it makes my transaction seamless,5
2022,Good,1
2022,Virtual dollar card is not working but claimed to issue such card. That shows lack of transparency. Pls update your description to include no virtual dollar card,2
2022,Nice app,5
2022,Awesome App.,4
2022,"Do not use this app it's waste of time, they will steal your money, they're criminals..... your account can get restricted for any reason. Do download it's not worth it. App also crashes anyhow poor UX design, it's a trash bank. Be warned",1
2022,"Worst app ever in signing up, for like 4days now not approved",1
2022,App so good,5
2022,"Nice online bank app, very simple online banking.",5
2022,If i want to transfer money it will be saying my account was inactive,1
2022,"If I am permitted to make a review without a star, I will kindly do that. Infact this app is a mess. My account was restricted for no reason and my money stocked in there. I advice you don't download this app. They are poor in customer service",1
2022,"Wish i could give it negative stars. The staff at Wema are so nice and kind, the app however is a disservice to the staff and customers alike. And more importantly the backend approvers and tech guys don't seem to be ontop of their game",1
2022,I love it so much,5
2022,Is a good app,5
2022,Cool!,5
2022,Very good app,5
2022,Perfect,5
2022,Really amazing,5
2022,Very good,5
2022,Great app,4
2022,Good and reliable,5
2022,I realy love the new color please don`t change it for ever Its the best app ever on play store keep it up,5
2022,Wema bank need to do more than enough. Nothing is working on this app most especially singing up...,1
2022,I Love Alat💥💥,5
2022,I enjoy more,3
2022,"This app is really annoying, eventually logged in but shockingly I have a new account",1
2022,Still waiting for upgrade,2
2022,"Please improve the app soon, because the beneficiary details does not shown in the receipt, especially when the transaction was done a while ago",1
2022,An awesome app. This app uses that latest tech in terms of security whiy is the most valuable now. Keep it up,5
2022,"The best digital banking app ever. Others dey learn where Alat dey. Alat leads, others follows. Stay Alat always!",5
2022,A very easy way to bank and transact financially.,5
2022,Nice,5
2022,The worst app I have ever used in my life,1
2022,The best app ever but they are not giving me loan,5
2022,This app has been functioning well until you updated it. I don't know why my status will be showing debit restricted and I send you mail no reply I called you no reply also. Your help center is slow in replying customers. So pls kindly check what's going on,3
2022,Best banking app in nigeria!..see for your self and thank me later,5
2022,Excellent,5
2022,Very good,4
2022,Asking for verification which I have submitted for the past 1 month,4
2022,Memorable,5
2022,Not always smooth and delayed transactions sometimes unsuccessful beneficiary none receipt,4
2022,I hate this bank they deduct my account 100 every time I send money to the account am done with this app most useless app ever come across,1
2022,Quite improved. Still room for improvement. I love the experience as a new user. Simple and efficient.,4
2022,Love it,5
2022,Very good for now,5
2022,"am having a worst experience with this app. dollar card can't be funded, alot of bugs which makes it very frustrating to use. 🤦‍♂️",1
2022,Very nice,5
2022,Has also had a good experience with this app. Highly recommended for everyone banking with wema bank,5
2022,The banking system is good and friendly 👍 my loan is fast but there is hidden charges which should not be so?,5
2022,Very good but at times is slow,5
2022,GOOD,5
2022,Great app,5
2022,"It not working fine on my phone, I can't verified my new phone with the app. It useless",5
2022,Verry reliable mobile banking ☺,3
2022,Very convenient and reliable,5
2022,I proud with this bank app,5
2022,Awesome. The application is good.,4
2022,"Alat Was a stubborn app to use at first... but when I went to the back, I got used to all these... please WEMA, improve",5
2022,Excellent,5
2022,"The app does not open login page when i click on login but when i click on get started,get a loan etc, it responds. I am having difficulty in logging in because of this issue. I've updating the app,yet still the same",3
2022,"I open it successful but when I input my security questions and I, enter if back for me to complete my registration from 50%so I can be at 200% done I was so very surprised that. He's showing me that I'm up to security limit and guess what....... I have reply the alat by mail for like 6 times they do nothing on it...... I'm so confused 🤔 and they didn't give my money back to me",1
2022,Much better updates.,4
2022,"Honestly, i haven't experienced any glitch, ALAT IS SO COOL, I love the bank, I Mean, they perform transactions like ethereum, faster than bitcoin.... He ja vu",5
2022,Please reduce the charges,5
2022,Horrific,1
2022,Good,5
2022,Smooth and easy to operate,5
2022,Am really enjoying this application,4
2022,It's a nice and easy application,4
2022,Great App,5
2022,Nice work on your app ...,4
2022,Seriously I give kudo to wema Alat they nv disappoint me wish you keep it up thank you 😊,5
2022,It was stressful in signing up,2
2022,You guys lied about the card it not free. You even will pay delivery fee,2
2022,I can't access my real account balance it's showing me 0.0 and that not what is there.it take days for mine to enter alat why??,1
2022,Seriously I don't know why I finding it difficult to set up my Alat pin. I have been trying to the otp is not coming up at all in my Gmail account,5
2022,This last update needs updating.. the app is no longer working properly. Please do something ASAP 👇🏽👇🏽👇🏽👇🏽 Update 👉🏾 it's working much better now.,3
2022,The best bank app so far,5
2022,very good app,5
2022,Fantastic,5
2022,It's an awesome experience,5
2022,There has been so much improvement now. Kudos,5
2022,App got better after a while of little patience,4
2022,Very good,5
2022,Perfect,5
2022,Wowwww,5
2022,Very much 👍 good 😊,5
2022,So amazing,4
2022,Sir I'm very problem with my alert App,5
2022,Nice app,5
2022,This app is the worst!!..every time you leave the app you are required to input your password again..and when you do that the log in button stops working..just created a new account and it was saying generating account details now I can't even log into the app..and the app keeps stopping!!!..I can't get access to it I won't recommend this app to anyone..very bad❌,1
2022,Best among the rest 👍,5
2022,Great,5
2022,One of the best financial application,5
2022,Poor app my account debit restricted has been taking forever and have sent all my documents well approved once I get my money out I'm done,1
2022,Nice app,5
2022,Why always scratch ? You supposed to upgrade the app,2
2022,"Well before I gave this app five star ✴️ rating thinking they are truly fully digital banking, not until I was prompted to upload my documents for account upgrade and limit increase but next thing I saw was debit restriction on my account. I've tried all possible help channels including visiting a branch but all were rubbish, with my money loathing in your bank?",2
2022,Beast among its peers... Best banking plateform,5
2022,Lags alot and slow,3
2022,It working perfectly,5
2022,Excellent,5
2022,Nice,5
2022,I would have give 5 star but I can't because I request for debit card since February 2 2022 till now u haven't deliver it after deduct my money which isn't return back till now,3
2022,I just love ❤ 😍 wema bank,5
2022,Nice but a little issue with customer care reduced the star.,4
2022,I want to collect my money,4
2022,"Slow in connection, and account updates slows to get together..",3
2022,Very good app,4
2022,Excellent,5
2022,Nice app,5
2022,Great,5
2022,Good financial app,4
2022,Been facing alot about my account being restricted for the past two weeks and I have been uploading address and no changes,1
2022,Why did you people put my account status in debit restricted 😡😡😡,1
2022,"Having difficulty logging in to my account is this a form of scandal or an actual bank that provides service, it's services are very poor",1
2022,Fantastic,5
2022,"The app is very annoying,when I apply for virtual card and the card is issued to for 500 naira and within 24 hours my card is gone,done this twice",1
2022,"This app is worst after sign in I applied for loan what there told me is that you don't have a constant loan in your bank and we have take it to reviews,every day that is what they are saying in my account I buy glo card and they deduct 100 nira from my account they don't send my glo card to me worst app.",1
2022,Excellent,5
2022,Good,5
2022,"Not a very pleasant experience. I can't seem to be able to access my card control options, it keeps sending an error message.",3
2022,I couldn't get a loan from the App what a mess,3
2022,They are scammers,1
2022,This is one of the best banking app have ever enjoy. Please friend I solidly advice you guy to bank with wema you will never regret it. God bless wema and God bless Nigeria🇳🇬 .,5
2022,Excellent 👍,5
2022,This bank is sick....... can't even use the verification code.....I regret installing the app...... immediately the code is sent to me they will say it has expired,1
2022,"The most useless, worthless and worst bank I ever had in my life, customer service zero, banking network ZERO, U people should return my money else you would go bankrupt in Jesus Christ name... Useless set of people God will punish all ur staffs and MDS",1
2022,I can't even download the app,1
2022,Can I use alat by wema to withdraw money on western union,1
2022,Nice,5
2022,Cool,4
2022,Your service is very poor & unnessory charges from peoples account,1
2022,"Everything does not work with this app, onboarding process is tedious and service from rep at the bank was too terrible.. they tell you to use the same app which caused you to physically visit a branch",1
2022,Very poor app - 0 like from here I sent money to wema(alat) and opay account at nearly the same time it waz after 2hrs d money i sent to alat app appeared in d account and this was not the first time it waz happening dats why i add to review,1
2022,"This app is'nt ready at all. I cant even signup, it keep telling me image size exeeded while it has no option to increase or reduce the size of image.",2
2022,Is was so easy-going,1
2022,Is was so easy-going,5
2022,Keep it up,5
2022,"So disappointing and inconvenience,shweur",1
2022,Good,5
2022,Honestly I believe that the network of this bank and app is having issues For over one month now I can't upload my ID Card for nothing always timeout I don't understand the frustration I put my self I can't pass that stage And again I add my Access bank and to my surprise they want to confirm statement of account. Over one thousand plus was debited to me and yet still reviewing Please if it not gonna kindly send my money back to me,3
2022,Scam bank want to eat my money address verfication for they past 3days omo you most pay me or na to sue una for withholding once money for no reason ...Zero star rating would be better,1
2022,This is the worst bank app ever.. It keeps saying app stopped anytime i want to make transaction... I can't even login at all again now.. I have an urgent transaction to make since ytd and it keep saying app stopped.. Can u pls fix it.. What kind of bank is this for God sake.. So annoying,1
2022,Like what the heck? You guys just restricted me from making transactions.. why?? For no just reason And I really need that money in there..If there was -1 star I would have given it.. please release my money Let me look for a better bank please,1
2022,"I called your customer service to lay a complaint and they were playing a stupid music over the phone to me for over 2 hrs which I later hung up... Your bank is the most shittiest bank in the world, your customer service the worst in the world.... Got debited twice and transaction failed still nothing done. For all these your bank deserve a one star if 0 star is possible I'd give u that😡😡😡",1
2022,Please activate my account please,1
2022,"Worst experience, trying to download the app but unable too, later transfer from someone's phone. Now to upload picture is problem.",1
2022,I have been unable to log in for days. I have sent multiple feedbacks and it still remains the same. What exactly is wrong with this App??,2
2022,Bad,1
2022,You don't grant instant loans as you make people believed,1
2022,"The dollard card is not available yet,so its a waste of time for those downloading it for dollard card,very dissapionting",1
2022,I can't register because of the size of my image that I can't change 🤨,1
2022,Excellent app...,5
2022,"I wasn't able to receive my bet money. what is wrong?, I withdraw from my bet account, i fill all the necessary information correctly and still yet my account wasn't fund yet😥. I even try sent a little money from my other bank to my Alat account number but still not reflecting on my balance. What's wrong with your service?😥😔😒",2
2022,"Got the app because of the touted Virtual Dollar Card. Unfortunately, the error message said ""Features will soon be available* It's very disappointing to say the least.",2
2022,It's great,5
2022,This is the most usless app on playstore,1
2022,"Worst I ever experience after I updated it,,,it stop working",1
2022,The app is so frustrated 🥴 I can't even complain weyting they pain me to them i was unable to control my card and the thing just dey show yo have no card In fact if is possible to rate them 0 star ni I will be happy 😊😊😊 if fraudster wanna use my card like this na free yo guys are really crazy i don't know the reason yo people no reply my mail,1
2022,Very good app,5
2022,the worse bank ever .just to reverse money bank since 3 weeks now u people keep saying u are on it .that was how last yr it's took u people almost 3 months bfor u reverse my money .now again sane thing just to reverse money back is a problem or u people think I will forget it so the person incharge will take my money. Una lie.make una reverse my money back I use God beg una. U people are on it till eternity.uselss alat wema.u no deserve 1 star self.,1
2022,"U people are most heartless people ever, how can u deduct 860 and still tell me dat my account can't be verified with one stupid error, u guys are 419",1
2022,Very good and very active,4
2022,Very good,5
2022,Enjoy,5
2022,Nice Bank,5
2022,Good and nice,4
2022,Is the best,3
2022,So poor..this needs some upgrading or something else it just keep asking for update after updating no changes but getting worst,1
2022,"You guys don't reply emails ,i have been contacting you guys but still no reply",2
2022,I have filled all the necessary information and my account is still on debit restricted I don't understand,3
2022,"This app is a total mess and waste of data,the face face scanning too decades and still it wasn't done I spent hours on the app hoping for a positive result but I never got it 😭😭🤮🤮",1
2022,Too bad for a bank loan app... Can't even sign up 😠,1
2022,"I have tried severally to download your app on my phone, i have enough data on my phone. Your app refuse to download, it's still showing pending, what could be the cause?",1
2022,Nonsense app. I have tried many times to create my dollars virtual card but I keep getting errors. After all the stress and at the end the dollars virtual card is not work. The app only have few days left to remin in my app. Just few days then I will delete it.,2
2022,Good App for me,5
2022,It been a nice app,5
2022,Very poor customer care just restricted my account for just 65k which kind stupid bank be this one,1
2022,Unstable app crashes all the time.😒😑😡,1
2022,It's so bad not to have any way of reaching the customer care service if needed. So disappointing!,1
2022,Why does it take time to identify my id...my god I still can't withdraw or request for card,2
2022,"App is bad, can't update address",1
2022,"This app is very good, easy to use and customer friendly with low charges on bank transaction. ALAT you are the best so far, I have used.!!",4
2022,Best bank ever,5
2022,Going to a year I have been using this app they have not offer me any loan.. is not what I expect from them I get...,1
2022,Service as of now it's poor and bad...so bad,1
2022,Good,3
2022,I deposited money into this app I haven't seen it till now ? Is that how it does.?,1
2022,"I can not activate my account because I can't update my profile. During profile creation, when you select Country: Nigeria State: Benue LGA: NO OPTION TO SELECT Please fix that issue, the is no option to select for LGA under Benue State, Nigeria.",3
2022,"Please what is wrong with this app, I created a debit card on the and I was charged ₦500 and the card was created but now the card is no way to be found.why?",1
2022,What is the limit on tier 3 savings account,3
2022,"Why can't I activate my account?! I try to order a debit card but they tell me to put the delivery date on a weekday... And then I put it on a weekday,... but the annoying app still tells me to put it on a weekday!!! This is by far the most annoying app in the world. I would've given it a 0 star if it was possible. And the most annoying part is that I've got some money in the stupid account which I can't access. I'll make sure I post trash about this app on Facebook so that people won't use it.",1
2022,Super app,5
2022,"This is a worst account I will ever used, i made a transaction 3times and the money didn't get to the destination account and they didn't refound my money back, even I called customer service and also sent an email and despite that, the money is not refunded. So this app is not recommended unless u will have yourself to be blamed",1
2022,"I hate this app 😡 Please you people should refund my money , it takes them years to verify my acct , I even have money there buh I can't transfer any money out please refund my money I will go to the wema branch in ijebu ode I need to buy drugs for my sick mother , I want my money back o",1
2022,I recommend this app but not all features on this app works like requesting for a debit card is buggy on there and getting a flight visa and ticket is yet to be featured...I recommend you guys to fix those errors ASAP for best user experience.,3
2022,Too bad For past a month telling me my bank input is incorrect,1
2022,Hello ALAT this bank i dont know how it take resolving my problem.when try to log in it showing me that my pin was block.you always send me customer care No but theyre not pick it up.i need your serious concentrate to resolve my bank issiue,3
2022,Nice Experience all the while,4
2022,"Ever been wondering what the Joke of the century is? It's not a word, it's an app! ... Introducing ALAT by Wema. Taking my time to type because I know even reviews won't work successfully. Oh! this is Google Play Store. I forgot. I still have PTSD from this app. I spent 2 weeks+ upgrading from Tier 1 to Tier 3 account. After all the stress (can't remember because I ordered a machine that blocks your brain from remembering very horrible experiences) $$ Virtual card option says ...coming soon JOKE",1
2022,I have money I want to use in my account I can't access it cause they won't send my otp,1
2022,This app is worst,1
2022,Good,3
2022,It's totally sucks trying to update my address for the past months now and still no good news or achievement No provision for LGA under my state of residence (Benue State) Am just stuck there 😢😢 Poor customer services in all their social media setup🤦🏿‍♂️🤦‍♂️🤦‍♂️,1
2022,it the best,5
2022,"Worst bank app ever seen, log in feature not working",1
2022,"Very bad! The app is very fraustrating, I've been training to create a wallet for ages but to no avail. The app is not commendable.",1
2022,Best,5
2022,It's a pity that a banking app is full of glitches. Uploading or snapping I'd documents to upgrade account is sheer hell.,1
2022,Terrible app. The UX is very bad. Opening an account is tedious. Uploading documents is unnecessary cause they never get approved. More bank visits then the number of times I have used the app.,1
2022,I can't login to my app after registration. Have a feeling it's a scam app.,1
2022,Easy and seem less,5
2022,"Outrageous charges.... You people are monster and thief, because I run a lot of transactions per day you charge monthly fee of #450 upward everyday. After you deduct 10.75- 27 naira per charges 💔😡😡😡😡😡😡😡😡😡😡😡",1
2022,I have not been able to open the app for the past three days please fix that,2
2022,"It is safe to say this is a very useless app and and useless customer service. I paid for a naira virtual card for more than 3 months now, and any time I want to view card details, the app crashes. I've been messaging customer service for months now, and no improvement whatsoever, they don't even reply.",1
2022,"Despite using my alat as salary account, I receive 42K+ on it every month, yet my bank who claims to offer loans can't grant me a 5k loan. Disappointed",1
2022,This app needs to be upgraded it is taking forever to get an account and in step 3 it is just repeating enter a valid number . You should really do something quick . If you want more people to download the app. I hope you can do this quickly because I want to use the app.,1
2022,"ALAT is a heavy scam pls stay away I lost all deposit, Google should've shutdown this worthless thing. I can't withdraw. Davido should not have involved himself with this 419 app they're patronize because of his face on it.",1
2022,"What are they talking about Tried opening wallet, reaching the last part of security question, it kept on telling me, enter a valid name. I did and fill everything like i was told, idk what's going on!",1
2022,The app is so so good and is fastly You need to install it on your mobile app I love that,5
2022,Is not working,2
2022,I thought i had encountered terrible apps until i came across this app. Your developers have a lot of work to do. I would have given a negative star (like minus 2) but it ain't possible. Kindly review your app. You have a great concept but alot of work to do.,1
2022,This is total rubbish my account was restricted from debit for the past six days have done all the necessary things you still hold my account,1
2022,Very useless app and the virtual card is the worst,1
2022,App keeps crashing whenever I want to update my profile for a new account. The account is restricted after funding it,2
2022,Good,4
2022,I really appreciate this bank,5
2022,💯%,5
2022,"Your services are too poor, my account has been placed on debit restriction, several calls to customer service will take not less than 30 minutes before they will pick a call after which your complain will still not be attended to. I do not know what you are waiting for to remove that debit restriction from my account.",1
2022,The app is extremely good,5
2022,"Is a frustrating app I ever see you can't reset your pin or password, I will report your poor sevices to CBN.",1
2022,I can't make use of the app at all. You can do bedģďtter,4
2022,"Nonsense app, I didn't enjoy the app at all. To login is problem😞",1
2022,"Sometimes I like this app, so. Sometimes I don't. Let us be seeing outstanding charges na, not when someone sends money you start calculating how much was deducted. Deductions are not even recorded. They are offbooks which is wrong.",2
2022,I am trying to sign up but it not working why👎,1
2022,Poor,5
2022,"Worst customer care ever. Made a complaint about BVN issues, called over 8 times, its over 35 days now, nothing is yet to be done. Very very poor service",1
2022,This app doesn't work,1
2022,Good,5
2022,This is nonsense I can't send money 😭😭😭,1
2022,I paid 1000 naira for a virtual card but I cannot access the card control setting. The app also states that I have not requested for a debit card after I was charged for a virtual master card. fix up.,1
2022,100% good I transferred money and received with no delay,5
2022,It's a really nice application,4
2022,"I have been trying to set my PIN for days now it has been telling me it cant retrieve my email nd that really hurts also, it took me days before i could even upload my documents even after uploading am still operating a tier 1 acct with a debit restricted status",1
2022,Excellent,5
2022,This is one of the best bank app i have use so far but the problem they have is there charge too much transaction fees,3
2022,I requested for a debit card which had been delivered two weeks ago now and I activated it successful on my app but it's now working with the ATM's no matter how many times I used it it'll bring same results I've sent mails which are not responded to except the automatic or automated replies from you that I've been able to receive all this while that you'll get to me soon for weeks now I haven't received any mail from you like wise I request for a loan but not always successful I don't know why,2
2022,Why is my withdrawal restricted? Pls work on it asap,1
2022,Exceptional app!,5
2022,"This app keeps stopping after log in and it's really frustrating, please do something about it",1
2022,Most Good,5
2022,Terrible experience App keeps crashing and it won't allow me log in Anyways am not surprised Wema is a useless bank from the beginning,1
2022,Good,5
2022,"Worst banking experience, my greatest regret is opening a mobile account with alat, updating profile details is a problem. Every process turns out to be an error at the edge This app needs to be updated.",1
2022,I have always enjoyed using ALAT by WEMA.,5
2022,"The experience is frustrating,it should be easy once a user has fulfilled all requirements.",2
2022,Good,4
2022,good I'm satisfied,5
2022,"Why is that wema does nt have a mobile banking app such as Uba,first bank and Access . I want to link my account to mobile banking bt I find no app. Am only seeing Alat bt de Alat is given me anoda account number different frm my normal account number. Useless bank.. Try to improve",1
2022,Good,5
2022,Please I use God abegi u my #9000 is they and is not gree make i transfer it to another bank please the own of this app should do something,1
2022,A wonderful app,5
2022,Nice one,5
2022,Excellent,4
2022,Good,5
2022,It's totally Worth the while ..kudos to Wema bank .I have enjoyed using the app alot ...,5
2022,Please my account have been locked since a month ago and I have tried to reach your support desk but all to no avail please treat as urgent.,1
2022,Criminal bank and should not be trusted,1
2022,"Please you people should help me out oo I created a naira virtual account on this app and deposited  it with #5,100 and now I tried using it to buy things online stores in Nigeria and it didn't work. I tried using it on jumia they rejected it I also try with konga the same pls help me out I want my money back",1
2022,I have never in my life experienced a poor customer care service like yours. They don't reply to emails and when they pick up your calls after several minutes the problem won't be solved. All my documents are captured but my account is not upgraded after calling twice. You guys are not serious. Customer care is one of the pillars that determine the future of any business.,1
2022,Nice and convenient,5
2022,It's a cool app I have found in my play store but most time it's keep stopping,2
2022,"I'm giving one star because I have been unable to withdraw my funds from my account ever since I created, they keep showing debit restricted and account not active when I tries to withdraw and my funds got stuck, I messaged the customer service via email yet no response, 😭😭😭😭😭😭WEMA should please do to resolve because it seem playing with people's lives",1
2022,"If only I can rate it zero i would have, this is the most frustrating app I have seen, i made a deposit and it completed 24hrs, yet it didn't reflect meanwhile my bank statement shows it was successfully sent to my Alat account.",1
2022,Very easy to use,5
2022,"I paid off my quick loan, and since yesterday my account hasn't been regularies , still showing I'm owning ,what happened",4
2022,Couldn't create the account telling me errors,2
2022,Could not register with the mobile app for online payment successfully unlike other Banks mobile app,1
2022,Worst app ever. Registration takes forever,1
2022,Awesome,3
2022,Good,5
2022,Perfect,5
2022,Excellent,5
2022,It used to work well until this Ridiculous updates The App doesn't even work on my phone It crashes on Opening It doesn't even give me room to log-in I believe the Alat Team is on top of the situation and should be able to resolve this quickly Thank you,1
2022,Must i have an account with wema before my Alat app can be active?,1
2022,"My experience wasn't a good, first I had a hard time trying to sign up, secondly the texts doesn't blend with the dark mode making it difficult to see clearly and the app closes unexpectedly leaving a bug note that says ""this app has a bug"" please you guys should fix this",1
2022,How do I find my account number,5
2022,"This app is poor experience, I can't even complete all my information",1
2022,"Bad experience,when u forgot ur password its difficult to retrieve it back .",1
2022,Very bada appe6,4
2022,Very bad experience I requested for naira virtual card on the app and it was generated but I cannot top-up the card and going to 1month now there customers rep was nothing but a set of confused people,1
2022,"Very Annoying OTP that expires before it's sent, everytime... I don't need ALAT",1
2022,App crashes anytime I want to enable biometric login. You guys need to look into this,4
2022,I can't even upload the signature paper . it will suddenly stop working.. this is very poor doesn't deserve a star 😭,1
2022,I don't just understand why the app keeps on stopping,1
2022,"One of my best apps, opening account and upgrading it at the spot. Never been to a wema bank before.. all my transactions are done on the app... Weldone",5
2022,Good app,5
2022,"I cant do transaction with dis app,whn ever i try to apply for any transaction de app wll exit by it own.nd also dey debited nd cleared my accnt without notice",1
2022,"Experience with registration and confirming identity has been terrible. Poor customer service, too. It's a living regret.",1
2022,I'm giving it one star because I can't possibly drop a review without it. This app keeps stopping whenever I want to log in. I can't log in to my account since I updated the app.,1
2022,I love this app,5
2022,Good,5
2022,"NO VISIBLE WAY TO CONTACT YOU ON WEBSITE. HOW CAN YOU NOT HAVE A WAY TO CONTACT SUPPORT ON THE WEBSITE, WHAT TYPE OF BANK. SOMEONE WILL HAVE A COMPLAINT BUT OPEN PAGE AFTER PAGE BUT NO LIVE CUSTOMER SERVICE. THIS BANK NEEDS REVISITING IF IT'S ACTUALLY A PEOPLE'S BANK",1
2022,"I don't understand what is wrong with your app, anytime I try to complete my registration an error message pops up The app is practically useless",1
2022,This app is total scam. Instead of them to give me a loan or tell me that am not eligible they debit 1500 from my account. And tell me my request is on review for two weeks now,1
2022,Opening a new account is quite stressful Trying to update address nd it keeps saying error all the time,1
2022,"Uploading of documents is always an issue, the app stops anytime I want to upload my signature, I have been stock in that process for weeks now, it's really annoying",1
2022,I can't see my account details from the app but I have it texted to me. The app is still showing *we are setting up your account* for long now. I am afraid of crediting the account because I don't know if I will get the money back. I think wema should get a good QA personnel because this app seemed not to be tested before shipping to production.,1
2022,"I'm very disappointed, my documents has been received and will be reviewed within 2 working days it's been 1 week now that my account has been debit restricted, I can't transact or do anything with my account, saying my account isn't active but money was sent to it and it was received galdy but for me to send out money now and it's saying my account isn't active 🤬🤬🤬",1
2022,Worst mobile app ever even the bank it self so worst can't login mobile app it so really bad tried login in so worst,1
2022,"This new app update is very horrible, imagine trying to transfer money for like 2harrrrs and not been able to do that. I think migrating to GTbank is the option for me",5
2022,Good,5
2022,"This app is heartbreaking. It makes me regret using wema. It keeps making me go to the bank almost every time to complain. I regret using it, not just happy with it's functions at all. Too bad",1
2022,"Worse experience, after uploading all my documents you requested for upgrade i did, after paying for something you restricted my account for no reason. Not to mention i collected a physical card n has not worked for months now.. this is bad",1
2022,I hate wema bank the charges are too much I'm so sick and tired please do not download,1
2022,Very terrible app. One cannot finish registration because OTP is never sent.,1
2022,I can't register why,1
2022,"Can't get a dollar card as it keeps giving me an error saying this feature will be available soon Very disappointed as it was the main reason for downloading the app And the app is wack, Transactions take forever to go through and the verification process is hell. I've verified my account over 5 times to no avail",1
2022,It's as though the app is not connected to any working server. Nothing seems to work in the app...🤧🤧,1
2022,This is the worst app ever,1
2022,"Very useless app. Can't upgrade, can't add another account. Slow and frustrating registration process. There's a lot of work to be done on it",1
2022,Very good,5
2022,Fantastic Easy access Love the app,5
2022,So beautiful 😍,5
2022,Updated app is not opening on device,5
2022,"Your app keep hanging,after putting account number to send money it will say fail to send,and keep loading for hours,please fix it or I change your bank and remove my money",1
2022,Nice bank,5
2022,It is good,5
2022,This site is not working at all,1
2022,Excellent app!,5
2022,I can't liquidate my goal,3
2022,"Good day. Have open an account, but for them to process it so that I can now start using is the problem, have been waiting 4days now and you have sent me a message of my account number but the app is not displaying my account balance, so what is the way forward now?? When you have resolved it I will come back and change the rating",1
2022,Trying to take loan despite putting the right imformation its show invalid number,1
2022,App keeps closing if I try to edit my personal details,2
2022,"I just opened my account, and why is it, Debit restricted,, please I need to now, because I'm new in this application, please",2
2022,"This app it's scam be aware. There after people details.. I feeling up All my details and wanted to take loan from them asking me of link your salary account nexting there deduct 475 naira in my account, After that nothing lik approvig money.. There even option to go for more so that there can deduct another 475 naira again.. Who noes there going to withdraw people money since there have been collecting all the details the want..",1
2022,"Sucks like hell local government space doesn't work , can't withdraw or activate account daily withdrawal limit 30k sucks like hell , y'all gotta go back to the bord you suck poor customer response",1
2022,"Poor UI/UX Can't register as a new user. ""Proceed"" button not functioning.",1
2022,"This is scam of all kind. Debited my account 4times, On different occasions for bank e statement still showing failed. Pls return my money or else I will report you guys to higher credits facilities. Today 7k plus was debited from my account still no loan. All my money should be reversed back to my account.",1
2022,Very poor want to sign up am a new customer am already disappointed,1
2022,"The app is okay. Just that it doesn't shows time of transaction at all.. You can only see date but not time. Also you can send the transaction receipt to someone for verification. Except you send it immediately after transaction. Please work on that. Time of transactions, Receipt should be able to send for clarification anytime I open the transaction history.",3
2022,God knows you guys don't even. Desever 1 star. Blocked my account for a month now. Called ur customer care for more than 10 times.. Wasted up to 5000# atime calling u guys and the problem is still not resolved. I will never recommend anyone even my enemy to use wema bank.. U guys are the worst bank... The most useless bank on it.... Play store please delete this app.. Scammers,1
2022,No dollar card 🤦,1
2022,I have a very bad experience the way the app stop working automatically,3
2022,More than 8hrs still not received my account number,1
2022,"I love the app. With good network, it functions well. Four star will do",4
2022,Very very poor perfomance.. Could not access the app for over two weeks now without any explanation. I thought it was because I needed to upgrade it then I wemt to playstore only to discover that no upgrade is needed just the app being far below par,1
2022,Why can't I create a virtual dollar card,1
2022,so bad my account was debit restricted and I don't know why,1
2022,Extra ordinary poor experience so far,1
2022,I was unable to access a loan,1
2022,Excellent,5
2022,You deduct money anyhow. When funds are sent you hold onto it and claim there was no transaction initiated. Even account number sometimes show not valid when sending from another bank. I wish there was -0 rating.,1
2022,"After deposited certain amount of money, since them the App can't be opened. Always saying my account has been deactivated. You people are scammers. 🚯 garbage. Who developed the app need to face a criminal charge.",1
2022,"Just installed this app,and was trying to sign up. It just kept going off. Worst bank app ever. You have a long way to go. Please work on it",1
2022,App keep stopping. Unable to respond,1
2022,percially,5
2022,Why's my account is always not active,1
2022,Fantastic app,3
2022,"To set four digits pin is impossible on this app, why now????? Must wema bank app frustrate someone?",1
2022,Am having issues updating my profile,2
2022,"The app keeps stopping,what wrong",1
2022,Excellent,5
2022,Good,5
2022,I don't know why I can't still upload my profile. Trying so many attempts but to no avail. Please Alat do something,1
2022,Very good,5
2022,Nice Application,5
2022,"Slow response on anything, bugs e.g late transfer e.t.c I had to call customer service a lot of times for a lot of things all in all fix your bugs",1
2022,The best bank app ever....,5
2022,Smooth.,3
2022,It's been a day but my account has not been set up getting error message here and there why pls resolve this and I will update my review,1
2022,Bad,5
2022,Terrible. Can't even upgrade the account.,1
2022,Very poor app....,1
2022,This app is a great failure for a supposed digital bank. Nothing can be done on it. App crashes EACH time you try update information. Account takes eternity to set up. 😭😭😭,1
2022,This app is not reliable at all or is it the entire bank service. Always disappoints when you need it the most. Now I can't recharge or buy data and I've been debited but nothing and I need it urgently. It's just so frustrating.,1
2022,My money was removed from my account without any account for it,1
2022,This app needs a rework fr. I used this app for like 2months and I couldn't login again,1
2022,Make funding of Domiciliary account more digital at standard rate. Aboki are selling dollars for Nigerian but Banks are saying they don't have dollars. That's ridiculous. I think Wema Bank can break the trend,4
2022,It takes high mental resilience to use this app. smh.,1
2022,This app is disgusting I updated it and now it's getting issue working will someone fixed this or else Unna go loose customer,1
2022,This is the worst banking app in Nigeria. How could a banking app have this amount of bugs. Verification is the worst part of it. To be honest this app should be in early beta stage.,1
2022,I found it difficult to upload my ID card but keep failing and the app is still updated. I'm fed up because I want transfer larger amount.,4
2022,Awesome,5
2022,"This app is broken, can't complete account setup",1
2022,Everything is easy and simple,5
2022,Just so poor Login with my account details and it's showing another account number entirely with 0 naira with my name not like I asked for a new account number,1
2022,Very Good 👍,5
2022,This app is kinda frustrating me😪 I ordered ATM from d app which I have gotten but the app is still telling me that I don't have any ATM card I can't make online transactions,1
2022,Very fantastic and great improvement,5
2022,Good,5
2022,Nice app,5
2022,Cool,4
2022,Better,5
2022,I have been try to get the virtual card the feature is not working,1
2022,Very easy and convinced way of banking with low charges.i love the app,5
2022,Good,4
2022,"This App is very bad, I regret for opening this stupid alat account",1
2022,Nice app,5
2022,"This app is so bad..I want to withdraw my money ,it tell your account is not active...what a worst app... please do something on how to fix it quickly",1
2022,Of it's possible to give 0 star I will you're app is absolute trash y'all paid David to get you customers and you'll end up loosing them all thanks to this trash app learn from others like kuda and v verification isn't working nothing works,1
2022,Love it and i will lovr it forever,3
2022,Omo pls If you guys are not gonna bring the New Debit card i order for more than a week now then theres no neee to keep using this bank cuz its pointless already! You guy just debited me and Ignored me like am nothing Anyhow sha Make una do as una like 🚶🏻🚶🏻 To anybody way wan use this bank make dem just use another one cuz dem no dey treak customer well...just a waste of time,5
2022,"This bank is a total nonsense, they deduct money unnecessarily and I will advise anyone who do not like to be extorted to run far away from this bank.",1
2022,For me it's my favorite internet bank among three other banks I have on my phone,3
2022,It really good Am,5
2022,Tell me why I can't activate a dollar virtual card?...is it because my account is still tier one?...when this is resolved I'll rate higher thanks,1
2022,ALAT by wema is one of the best,5
2022,What do I have to do to get a virtual dollar card,4
2022,It functions ok.,4
2022,Wonderful app all day!!!!,5
2022,"The best of its kind, very easy and fast to use",5
2022,Superb,5
2022,Cannot appear on screen,5
2022,You are doing well,5
2022,"Please I tried open Alatbywema once of which I forgot my password, username, secret code, secret question and all of that. But now I want to open another one but I can't all because I've used the number and the email before. Please help me with it.",2
2022,Nice and easy app for transaction,5
2022,We are doing well.,4
2022,"So far so good,no issues on the application although I can't access my Card control",4
2022,"I keep getting mails to get active on the account but it always proved abortive and frustrating. I follow the instructions to the latter, added the OTP sent to me only to be told ""OTP cannot be validated."" Like howwww??? NB: I have a good and stable internet connection. It's quite frustrating, tbh.",2
2022,Bad need to register but if otp send they say its ecpired. moreover the bvn verification failed,1
2022,Worst bank ever.... I wanted to transfer to my business money they didn't allow me to they restricted my debit..... why are you doing all this ??,1
2022,Good App,5
2022,Unique,5
2022,Please why wasy my account restricted,2
2022,Nice 🙂,3
2022,"This is absolutely rubbish, after upgraded the apo still acting crazy what the heck out of this You guys should find solutions",1
2022,I have tried many times but it's won't let me set my pin,1
2022,Its a cool and simple app for mobile banking love it,5
2022,Best app and banking u made me proud thanks alat by wema bank,5
2022,The App is very fast and easy to use! But Why is it that sometimes if i want to login i must change my password?,4
2022,"If I could give zero stars, I would. Such an evil bank that enables loan sharks who lie about us and defame us and harass out contacts day and night. This bank is the very essence of evil, for allowing them to transact using their channels. The FCCPC will soon discover your evil and shut you down for good. That's my joy.",1
2022,Why is the app not opening since morning? What's wrong,3
2022,Why can't i receive an OTP to create a pin for my account?,3
2022,"Pls don't download,this is a very bad app.Dont make mistake of downloading it,they didn't give me my money till now",1
2022,"The app requests the right to manage and make phone calls and if it's denied, you can't sign in! That's invasion of privacy! Why should my bank app have such access?!!! Terrible terrible terrible terrible app",1
2022,"Poor unboarding experience compared to other mobile banking apps, even the app keeps closing when you open it for the first time. OTP for pin creation not coming fort. So much issues with this app. I have not even started using it just the registration and unboarding process alone is already pushing me away. Much like traditional banking no wonder it own by a bank self. You guys should go and work on your technical and software issues and leave marketing alone.",1
2022,I can't open an account. It keep's telling me that the OTP has expired,1
2022,Great job by wema bank,5
2022,I don't see my otp code,5
2022,Best app to set goals 😌😌,5
2022,"After creating my account I tired creating my pin, but it doesn't even send me an otp to my email like it said it would, the page just stays there no matter how many time you click on resend otp it never arrives..",1
2022,"I regret ever thinking of opening an ALAT account. You guys placed a ""debit restriction"" on my account yet you guys debited my account without any explanation and still deny me access to my money. I provided you all the documents you requested, why deny me access to my money? You pride yourselves as the ""first fully digital bank"" while you guys are the ""first fully digital criminals"" offering wallets in place of an account. Even fintechs don't offer such stupid wallets. You guys are criminals!",1
2022,I create this app normal and you send me account number so later I try to create pin ...you don't send any otp to Gmail so how can I use it without pin 🤔,1
2022,I used my Gmail instead of email and I can not send but I can receive because of alert pin dey keep on sending otp to email instead of Gmail and my money is inside my account,1
2022,Nice interface But needs to work on the otp system it very slow. Sometimes it doesn't show,3
2022,You people don't respond to customers. I've called and send email no response I can't set my pin I can't put profile they'll say they've sent otp to my yet I'll not see any check,1
2022,It looks like a good from the look of things and very understandable but thier network issues and inability to create your pin and make it look so bad,1
2022,Awesome,1
2022,My Best banking app experience so far. Love the app.,5
2022,Good,5
2022,"Probably I'll come back to update my rating to a better one, but right now, I'm not really happy. Each time I try to update my means of Identification, the app crashes. It will allow me input the date of issuance, expiry and ID number, but immediately I snap the ID card and click on the ""OK"" sign, the app closes. And it's really important I update this app, cos I want to upgrade to a tier 2 or 3 as the case may be, to allow a less restricted operation of my account.",3
2022,"I so much dislike this new update! Pls take it back to the old one oooo....this new one is not giving me what I u used to have,making my transactions through the app easy!...this new one is so stressful!",1
2022,"One of the best banking app, so easy to use but have to improve on the loan procedures",5
2022,"The customer care is truly one of the worst. They simply can't resolve issues, only render cosmetic apologies. I strongly considering uninstalling this overhyped app as I unable to perform any transactions. Recently requested for a transaction PIN reset on the app but all attempts were unsuccessful. The problem was the OTP generated never got to my email. Lodged a complaint via email, Twitter and WhatsApp. It took ages and several reminders to get a response. They said the OTP platform is down.",1
2022,"Terrible service ...wouldn't even a verification after submitting documents for over two weeks plus App deleted already, this bank ain't ready for business, Davido is just making you guys popular for wasting people's time",1
2022,"All things requested for have been uploaded. USSD configured and the PIN setup with it. Setting up the PIN in the ALAT Mobile App so that I can setup the remaining items is the problem I am facing. You are not to blame. The message instructed that I should check my email but I later found out that the messages was sent to my SMS, and the 5 minutes duration have passed before I saw the message. Requesting for another OTP have been a hitch. Please help me on this. Email sent to you but no response",5
2022,"I registered on this app and setting up My pin it now a problem, when I got there it will say it had send an otp to my email and the otp never reflect,I tried several times and also the timer expires in 10 seconds I think you have to increase it",1
2022,Good app,2
2022,"The app has a lot of good functions but for ages I've been waiting to receive an OTP email so I can create a pin. I've tried several times but still nothing. Honestly, I'm looking forward to see what the app has to offer. Lots of fixing needed.",2
2022,Worst Bank of The Century My account has been restricted for over 3weeks with no response. Please if you are thinking of downloading this app I advice you to not cos they will frustrate you.,1
2022,"The owners of this app are not serious, i can't count how many times they have wasted my money in the process of trying to get a loan, they keep requesting for my bank statement which always cost N537.50 and at the end it will complain of time out and the process will be terminated, no loan given, no refund of the charges on the bank statement. I have done this several times with a superb network yet the app will always time out. If you are serious about your business, pls improve on the app.",1
2022,Am a wema bank Customer I want to use this app to open a wema account,5
2022,Why is your app crashing after recent update on my device? Can't get OTP code after changing my device.,5
2022,"A worst experience so far... nothing has bn encouraging... I signed up and an account was generated and i credited the account later a no debit restriction was placed on the account and later a new account was generated without my consent. For the past 3wks plus I've bn on it, i cant access my money and I've bn wasting my card calling the customer care. My conclusion is this Alat of a thing is a scam.",1
2022,"Since I updated this app, it's been crashing and can't open... Pls fix 5hia issue as its annoying...",1
2022,"I really appreciate you all for wishing me a happy birthday, other mobile app can't did what u guys did to me by remembering me. Apart from that, I think this is more less d best mobile app that always give joy at times. Pls u guys should continue to maintain ur best.. thanks. I will rate u guys 4 star for now.",3
2022,Emmycrown,5
2022,Good,5
2022,I can't get the code for the creation of pin And it's very annoying Pls help me out,1
2022,"I remembered I downloaded ALAT before on my old phone but struggled to use it. I can't even log in at all after installing it on my phone. How is ""25 accounts a day"" possible with the performance of this APP? I don't know how to preach the gospel of ALAT to the customers if I can't even get an average users experience on the APP😬😬😬",1
2022,It very easy and good but sometimes slow,2
2022,One of the worst financial Apps ever!!! What an error in sending a pin you don't get!!.. Mtchew!!!,1
2022,It seeems things are getting aggravated even with the otp now anytime you try to set up pin there is otp would arrive but it doesnt reach your email anymore I wish you try to fix the bugs as soon as possible.,1
2022,"Well, I must say a very big thank you Alat, if not for anything, for granting me the loan I applied for there by keeping my hope of becoming a graduate alive when it felt like all hope was lost. I am very grateful for this testimony, I almost gave up on you guys when I saw the bad comments from people on your social media platforms. Thank God I didn't give up. I was supposed to give a 5⭐ but that last ⭐ is for the stress I went through while chasing the loan, my efforts where not in vain though.",4
2022,"I have been trying to create pin for the past two days now, i didn't get any otp. I have clicked on resend countless times, i still didn't get any otp in my email.. You guys should fix whatever that is wrong with the app.",1
2022,It is good and safe,5
2022,Good work and experience in this app,5
2022,It's nothing but a disastrous app....I will advice people not to download the app because of stress.You need to go to the bank to update again.The bank works in 19th century and cannot be compared to major banks like we know.,1
2022,"Full of bugs and a very unstable app, how on earth do you guys not fix these bugs for over a month or you don't realise the last update was trash? I'm deleting it ASAP.",1
2022,Convenient digital bank app,5
2022,Can't receive emails from you to setup my pin,1
2022,Nice,5
2022,Bruh this app is so stressful ahan...I want to login I login it'll tell me to change password I try to change password nothing happens...Omo I'm confused,1
2022,Good,5
2022,Very good app to use,5
2022,So far so good 👍,5
2022,It's been all good but I can't request for a Debit card it keeps on telling me to choose between the week days which I did but still doesn't work,3
2022,Very okay,5
2022,"I had a poor experience, I can't create a pin, I'll wait for forever they will net send OTP to my email Am disappointed",1
2022,Perfect!,5
2022,I love it 😍😍,5
2022,"Since I joined creating account with ALAT, I have not been able to fund the wallet, what use then? I may uninstall it soon.",1
2022,its ok now,4
2022,"Thought the bad reviews I saw was bants till i downloaded the app, Wema you need to do better fgs, Server always down",1
2022,"It was working before all of a sudden it starts crashing it can no longer login again it keeps saying app stop working, please fix this",1
2022,Finding it difficult to download the app,1
2022,"After I downloaded this app, I created an account which worked but I've been trying to create my pin for transaction and it's not working It keeps bringing sending an otp to your mail but I don't see any",1
2022,"Very useless app, useless bank they're very worst, they are very slow in responding to issues rubbish bank 😢 😢 😢 😢 😢 😢 😢 😢",1
2022,Love this app look like the best,5
2022,"For me, Alat by Wema is the best 👍",5
2022,Almost a month since the account was opened for me. It took me at least 2 weeks to be able to login then till now I cannot set a security question. I have decided to abandon the account. Nothing is worth such stress.,1
2022,To set my security digit is a problem...they will be like we have sent otp to ya Gmail but I won't see the otp,1
2022,I just rate it 2 because their are several errors that need to be updated presently one cannot get card either visual or physical card even with cash debit still I'm not seeing it and the customer care does not reply mail and calls not going through please they should work on it and worse of all I have been debited for card matter up to 4 times and 500 naira three times for virtual card and 1000naira three times I don't which on again please check and refund me please,2
2022,You people are not sending me otp to create my ALAT PIN THIS IS DISGUSTING NOW .. VERY VERY FRUSTRATING. TO GET MY FIVE STAR ⭐ GIVE ME THE OTP LET ME CREATE MY ALAT . AND YOU PEOPLE SHOULD WORK ON THE APP THE APP KEEPS CRASHING ON MY PHONE,1
2022,Cool App!,5
2022,Best Banking App ever,5
2022,"my general experience about #Wema blanking is that each time I commence transaction from my Account; description of the transaction is not well stated at my end. Something like this Wema Debit NGN1,500.00 Acct No:0235*****7 Desc.: ALAT NIP TRANSFER TO FCMB-945 Transfer to FCMBHA Bal: 20-04-2022 04:48 Kindly, help to work on it whereby at the description it will show the #debtor's name",2
2022,I created a virtual naira card anytime I click on card details it keeps on telling me no record found. I can't use the card for anything so annoying,2
2022,I have been finding it difficult to receive my OTP to set up my transaction pin please what's going on???,1
2022,Am unable to download dis wema app ooo,1
2022,"It is better to put this update in order if there is any problem with it, people's reviews about it are discouraging. I love the way the old version works.",4
2022,"Worst banking app, address verification takes more than a month even the agents in wema branches couldn't even rectify that. I'm so dissapointed in ALAT. Please you people should just refund my money in that account and block it. I regret the day i joined you people",1
2022,"Dollar card is unable to be created always writing, ""feature will soon be available",1
2022,This alat is good,5
2022,This is the worst app I've ever used I can't even get my account linked after filling the details its always gives one excuse to another.,1
2022,"Nothing works, I haven't gotten an otp via email for hours....",1
2022,OTP for PIN creation not working.,2
2022,"The charges of wema bank is extreem, they will charge #50 when you make a deposit and also they have charges on withdrawal. This is extreem",2
2022,"Wow what a great app easy to sign up when you follow the instructions, and also easy to use❤️",4
2022,I have not been able to create my PIN... I need help,1
2022,Great industry,5
2022,Alat is one of the best banking app ever!,5
2022,The app is good and faster 👍,5
2022,"It's the best online banking app I have come across with, everything seems easy but the only problem I have with them is they don't reply may and since 1 week now I'm having a hard time applying for ATM card apart from this they are the best",4
2022,H Khul,2
2022,My app keeps closing when ever I want to login please fix the issue,1
2022,Gud,5
2022,Uploading a picture on the alat app is a very difficult thing. Please use a more simpler and easier more intelligent face recognition software.,1
2022,Good 👍,5
2022,"This app is as useless as it doesn't exist. Took me ages to download. After registering, I have been unable to use the app because my signature and picture has not been uploaded and now I can't even use my USSD again. I regret ever registering the app. I am really stocked and dont know what to do.",1
2022,"Worst bank ever i've been restricted from my acct since last year septeber i do all the needful the same, may God and gods punish you 😡😡",1
2022,They refuse to disburse my payday loan since last year And they keep sending me messages to apply again,1
2022,I'm not surprised at the ratings this app is getting. I'm presently going through everything negative that people has been talking about. I would give a negative 🌟 rating if it was possible.,1
2022,This app is still underdeveloped and needed to worked on. It crashes every seconds whenever I tried to update my profile and whenever I tap on card control the app will close immediately. This is frustrating.,1
2022,"The worst digital bank have ever seen, restricted me from debit since on Sunday and have been to there branch twice now still not resolved, sent mail no response from them. All what they can say is be patient without knowing is that is the only money someone's has.",1
2022,"The best actually...When I've got issues with my banking,the customer service has been useful and very responsive. Alat Services are top notch 🤩🤩",4
2022,Flawed app. On boarding is broken,1
2022,It nice a app,3
2022,"Fix your app I can't access the card control, I've done all the things required but I can't still enable my card",2
2022,Worst bank app ever. Is this what Davido goes through each time he needs money? Seriously? This is unbelievable. I opened an account I can't login to. This sulks pls fix your app and let me know. 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡,1
2022,Davido brought me here,5
2022,Fantastic,5
2022,Very poor,1
2022,Good and convenient,5
2022,Good,5
2022,"Money keeps disappearing without a trace. Worst bank ever, uninstalling ASAP",1
2022,"Is there anything even functional about this app? It should be named BUGZ by Wema, it's so annoying. Nothing works, ABSOLUTELY nothing works!",1
2022,"Pls the management of alart by Wema should pls help resolve my issue and my issue is that I can't remember anything from my details my password, pin and security question, I only longing with finger print and I can't be able to make any transaction so pls help me resolve the issue thanks.",1
2022,Card control is not opening,2
2022,Why can't I login my app any longer?,1
2022,"I really like the app great graphics easy to navigate most importantly easy banking. though a few things seems to be needing urgent upgrade. Like, my account is debit restricted labeled tier 1 account and no information. I can't invest i need to upgrade account which i submitted my NIMC number, photos again and again till I conclude the app might be malfunctioning. I send complain to help center no reply. You can have your 5⭐ as soon as i have those issues addressed. Thank you very much.",4
2022,Amazing,5
2022,"If it's possible to give zero it could have been better, why have wema bank refused to pay npower beneficiary their January and March stipend. Stop doing business with people money, pay them their stipend. Other bank have paid,why is your own different or is it a crime to use Wema Bank? And your network is too poor,pls upgrade",1
2022,"A recent modern tech, system, and services. I like the developmental progress.",5
2022,App is a complete mess. You should have just stuck with your physical banking if there's no technicality ready for an app yet. The app is always stopping. I have uploaded my documents over five times already still there's no effective change: I still need an update to my account. It's just annoying. Even after going to the bank to complain all is to know avail. It's a waste!!!,1
2022,I requested for ATM card but I haven't seen it. It has been 2 weeks now Tell me what's the problem,1
2022,Awesome service,5
2022,Nice app very easy to operate,5
2022,Not really good. It's not user friendly.,3
2022,"I have been using the app since 2016, and I have no regret at all, but your spend and save savings is not working what could be the problem?",5
2022,"This is app is just frustrating. I wanted to change password , they were asking for otp yet you guys refuse to send it. I need to transfer someone's money and the person is on my neck. You didn't allow me to access the account.",1
2022,I don't understand what is going on I was sent money to my account and till now I haven't received it,2
2022,"Pls wema bank upgrade your app, I've been trying to upgrade my account all to no avail. A serious upgrade is needed urgently!",2
2022,Cool,5
2022,Worst app.,1
2022,Very good app,5
2022,Most useless bank app I've seen...mtcheeeew,1
2022,I can't even create a pin with the app 💔💔,1
2022,Excellent,4
2022,Worst banking app ever,1
2022,Too good when I opened it I have bad experience,3
2022,Good app,5
2022,"Pls I would like to know if the dollar virtual card feature is no longer available. I had initially gone to one of your branches to enquire about it. They simply told me it would work eventually, but till now same thing. It keeps displaying feature will soon be available.",3
2022,It keeps going back to login page after taking my picture,2
2022,Transactions are made very fast,5
2022,"Not just the app, but also the bank. I haven't received alert of the money my dad sent to me for like a week.",2
2022,"Worse, now it didn't let me sign in and when I click on forgot password it still wouldn't send OTP to my Gmail, I am loosing a lot because of this useless upgrade",1
2022,marvelous,5
2022,After i downloaded the app.. I was unable to log in to my account Am using two account wema and ALAT but i want to be using ALAT for mobile app,5
2022,I really don't understand this app. It's works sometimes and other times it Doesn't work . Been trying for days now to get my bank statement sent to my email . Its just not working. This is a new account I just opened and I felt wema would do better.,3
2022,The app really needs an early upgrade and customer service needs to be attended to. Signing up is difficult uploading ID is impossible bcos of error messages on every page of the app. I managed to receive otp email after 5 trials in 6 days and no response from customer service mail. Everything shows up as error. The interface is nice but it really needs an upgrade. I'll give more stars after the update works fine,1
2022,"INTERNAL ERROR Today 16/5/2022 is the second time money will be automatically deducted from my account even with my ATM CARD OFF. I complained the first time to customers care on Twitter but you people refuse to answer. This is simply robbery AM DISAPPOINTED IN THIS BANK. If you Call customer service 30minutes, no answer. This is a Cooperative societies..",1
2022,Av been trying to link my bvn to my account for sometimes now it doesn't work out . The error message i always received is my bvn have been mapped to another account. I went to one of your branch to complain no solution. No response to my complain.,1
2022,Poor app. I couldn't edit my profile details. Keeps closing whenever i update my contact details. I can't correct my personal information too. Can't upload my documents. What can this app do😏?,1
2022,I love it,5
2022,Since march 10 2022 wey I don request card dem no gree deliver my card ooooooooooooo,1
2022,"I have downloaded the app up to a month now. Setting up a new account has been the problem. After linking my BVN, I couldn't go further, it keeps showing error",1
2022,Worst bank ever and very poor response from the customer care. Don't bank with them,1
2022,"This is the worst customer service I have ever experienced from a Nigerian bank... Since on the 5th of May, I complained about an unseccesful bank transfer I made through my wema app.... No headway!.... It's a terrible one! Big time!",1
2022,Nice app,5
2022,Excellent,5
2022,Biometrics not working on my new phone,1
2022,"App has issues,can't validate rubbish app even it's my first time imagine if you do transactions on the app",1
2022,"The system is ok and fast, improve on the network system etc",4
2022,"This is the worst app ever, so annoying. Crashing all the time 😡😡 I'm closing this bank . God forbid...",1
2022,More details required regarding purchase of ALAT (Network) Airtime in place of *945#,3
2022,"I can't create account after filling out all the necessary information. All the response I gat was that ""We can't complete this action because there was a timeout"". I tried multiple times but got same responses. Developer should do sth about it",3
2022,It has been great... love the app,5
2022,Please try to improve on your app,5
2022,App keeps crashing. I can't upload documents. So frustrating..,1
2022,Very poor..,1
2022,"Its nonsense. A very useless app. Can't update profile, can't update document, can't update address. Support mail never replies, customer care never picks up calls. Poor user experience, poor in-app services, poor customer service. Fix your goddamned app!. Then I'll reinstall.",1
2022,"The app is okay and cool but the dollar virtual card is not available, if there is solution to that I will be glad",3
2022,"No matter the critics, this Alat app has been my best banking app since I started using back apps... What else could you expect in banking and finance management that Alat doesn't have, name it? I rate this app 10/10 Thanks to Wema Alat🤗🤗🤗🤗🤗🤗",5
2022,I dont no what happened to my app never opened again,1
2022,Interesting,5
2022,Useless app the OTP get expired before receiving SMS,1
2022,"Terrible experience to register!. Since a week that I've downloaded the application, I've not been able to update my address! Not able to apply for virtual dollar card which was my main reason for registering. Its always 'Oops! something went wrong' or 'the feature will soon be available'. Don't you offer dollar cards again? So many things to be done to improve this application.",1
2022,"This app is probably the most stressful app I've used.. I've been trying to reset security question, it says I need to verify with my image, I upload an image and it continously says unable to verify image.. so annoying",1
2022,I forget my password and I have not been able to access my app,5
2022,Good,5
2022,I have been emailing but you guys seems to have a poor customer service. I uploaded the documents for verification for more than a week now and you guys haven't respond to it. Calling you guys don't work at all.,1
2022,why do u restrict my acct i have alot of money inside now tell me how to unrestrict me pls,1
2022,The worst app ever Creating ads when you know we can have access to the bank app. I created an account since two months now and the app keep showing setting up your account. How months do you want users to wait and come to talk of it the have as a lot of bugs...andy redmi mobile keep showing the error or force log Also the onboarding process is bad I would even like to give 0 start of possible You should have your way of doing things,1
2022,How will you update an app and then it keeps saying server timeout,4
2022,"Terrible is an understatement. I signed up two weeks ago and i cant request for ordinary ATM card simply because i havent updated my address, upload documents etc. How is it my fault? When the app wont allow me upload them. Keep saying error msgs. You guys need to fix this app or i am done",1
2022,It's too bad I login and it's still asking me to login d other day,1
2022,I have been trying to download the app it has been saying pending for many days.,2
2022,"I want to make a transfer now, and they're telling me that my account is not active, what's the meaning of that please.",4
2022,I can't log in,2
2022,Great,5
2022,I can't login to my app anymore,1
2022,Stupid app always closing,1
2022,"Very bad app, I am stil trying to get my money out. Don't download. You will regret it",1
2022,Goof,5
2022,So I can't send money to someone outside Nigeria why?,2
2022,So frustrating downloading this app.😡,1
2022,Good work,1
2022,No box Referral code,1
2022,Never seen a poor banking app like this. To upload document is an issue to collect your virtual card is an issue. Account spending limit is 30k to upgrade is an headache.,1
2022,I have been trying to reset my password for the past three weeks but haven't been able to. OTP does not show up on my mail to enable reset,2
2022,"Good to go, i got my first free MASTERCARD delivered to my branch successfully💯🚛",5
2022,Would have given a five star but nothing is all perfect as for the rest it's okay Have always hated going to the bank could achieve that with this app,4
2022,Best,5
2022,"I wanted to input my address and finish account set up but it's returning error message, there are more error message everywhere you navigate in the app. I couldn't upload my documents either. How can I trust such app with my Money??",1
2022,Fantastic,4
2022,"As I updated the app my life is finished,it's not opening",1
2022,Very fishy people... I went through the process of creating an account just because I wanted a domiciliary account and after some months I decided to order the card. The card came only for me to login and I could no longer find my account. I called and complained and they keep saying they'll fix it. Still nothing for months now,1
2022,Very good and a better online 🏦 banking app🤞,5
2022,Great,5
2022,It keeps closing at every attempt to logon,2
2022,"ALAT has been the best all this year's, easy transactions friendly interface, quick to respond and resolves issues with ease, just having issues on my letv LEX620 android 6.0 device, App keeps crashing each time I try to login, but over the web transactions are ok' but I want my application fixed, it's quiet easier on the App",4
2022,I have been debited for my And it kerp on reflexing on my account pls work on this,1
2022,"Would have love to give 5 stars cos the user interface is easy but unfortunately, i keep getting error messages. I cant upload my id, i get an error msg. I cant update my address, i get an error msg. Infact i get an error msg for almost everything, pls fix it.",1
2022,I can only access my account by going to google to log in The app won't let me in,1
2022,i couldn't sign up . it keep on saying my number is used,1
2022,"This app is poor and annoying when you try to log in for transactions, the transaction receipt comes as a PDF page with just titles but no details.",1
2022,"Working fine for me, but please how do i get my card?",4
2022,Never seen such a disappointing app. Nothing is connecting on this app,1
2022,Great app from wema,4
2022,I can't update my contact details 😡😠,1
2022,Nice I would say Love the digital world,4
2022,Love the app,5
2022,App is working well and nice but having issue with my card control area is not opening why,3
2022,To update the app is a war it takes too much of time without loading,1
2022,i hate this app becausa i dpt N500 to the account so i log out when i want to login there saying password is incorrect,1
2022,Nonsense app. I have been unable to make a withrawal for a while now,1
2022,Good and nice,5
2022,"It is always timeout,,m not impressed",1
2022,This is the worst app ever after the update,1
2022,"This app is so disappointing If u make a request for something or u do a transaction that failed they will be quick referring you to your mail for feedback why the transaction failed. But you will never receive a mail from them as feedback, even when you call the customer care nothing will still happen, i have waited for a particular mail i was refer to from App till date i keep calling the custimer care everyday, You people dont care about what we pass through your, UR JUST SELF CENTER",1
2022,Are your developers sleeping? Dropdown not loading for over 5days. No notification or resolution,1
2022,This app has several issues that the back end support are unable to fix.I have sent several emails and made numerous calls to the help team but they have been unable to resolve.I would advise the public not to waste time by downloading this app.,1
2022,I ahev registered over a month now and my i.d has been verified..up till now my account has not been created .why? Will this take forever??,1
2022,"The app shuts down abruptly a lot, and it always bring up an error when trying to complete my registration. Not looking like a place where my money is safe.",2
2022,Good,5
2022,"Worse app ever, app keeps stopping everytime.",1
2022,I've been trying to update my account and it keeps saying an error occurred. Please fix.,2
2022,I'm not opening an account. I've an account already. I only want to use it for mobile banking stuff. Why is it telling me to open an account again?,1
2022,Worst bank app ever,1
2022,I've been trying to rectify a problem of a wrong email so that ill get my OTP number and withdraw my money cant i get my OTP number using my phone number plz help me its very urget,1
2022,Love it,5
2022,Please I created an account without uploading my BVN. Now I need to upload my BVN the ALAT app is not working,2
2022,"I'm giving this app a 5 star not because I did get my way but because I want to encourage them to put things right. This app has the potential to be the best without comparison in the industry, I mean; out of the apps out there; no one comes close to it. I funded my wallet in the tens of thousand to create a virtual card, I went through the whole process and on clicking ""Create Card"", I get ""this will be coming soon"", I bent over with laughter 😂🤣. It's a great app, please finish work on it.",5
2022,"Poor user experience, to create account takes time, to create a pin takes hours, almost everything on the app is slow",1
2022,Great app,4
2022,Nice.,4
2022,Seamless and smooth.,5
2022,"If you're not ready to deploy an App then keep it in the testing stage until you fix all the bugs. Everything in this app gives errors when you manage to finish one stage in the registration process the next one gives you errors If you don't know what to do then consult experts, the user experience is extremely poor.",1
2022,"The app is fine, just that i find it stressful to save account details on it",4
2022,Rubbish,1
2022,Fast and reliable,5
2022,"Probably the worst experience so far. Signing up a new account was hectic, had to bypass the document upload to be able to sign up after several failed attempts. After signing up, I uploaded my documents and every detail necessary and still my account still has restrictions. They don't reply mails and then burn your call card without offering any solution. It's been more than two weeks now and it's depressing. I've given up at this point.",1
2022,Why I can't log in to my app is frustrating me how wema bank,1
2022,Wasn't able to update my address. I have reinstalled the app on multiple occasions. Yet to no avail. Even the customer care wouldn't respond to my complaints . So poor,2
2022,Please make me happy ooo,5
2022,Why did you update good app to a trash? Please we need the older version back. This new one keepp stopping.i could not do a single transaction with the new version. Does not deserve even a star..,1
2022,Am having big issue trying to set up pin,1
2022,"To say I'm disappointed is an understatement. With all the advert you guys post on social media, who would have thought that one would go through hell using this app? Tried initiating a transfer from my Wema Dom account to another Wema Dom account and I'm receiving an error message, how heart-breaking...what's the use of an app if it can't be used from anywhere in the world, why tell us to open a Dom account if we can't use it for transactions? This beats me I swear.",1
2022,Hello... The recent update Crashes the app on login press. Can't access my funds for days now ... Fix up,1
2022,Registration is seriously taking time,5
2022,I cannot transfer my money to another account 💔 this app is annoying me..,1
2022,"This app is the is worst ever, I've tried registered successfully but I can't login to transfer money or check balance. The response I always get is that the email I used is not registered to ALAT account. How many times do I need to register before I can login?. This bank should improve and serve thief customer well before I change my mind.",1
2022,Awesome 👍,5
2022,"Too many bugs. 1. Profile page fails to load - it took eternity. 2. After ""managing"" to register, completing profile becomes headache... both the online.alat.ng and the app are not working well. 3. Uploading ID keeps failing even after reducing file to below 500kb as required. 4. The generated account number provides error when you attempt to fund. 5. I called customer care they couldn't do jack. 6. Went to the bank to see if they can help, no proper support This thing just dey vex me.",1
2022,"Wema Alat is a good app, In fact I love using it all the time, but how can I get my ATM card? Pls.",5
2022,Cool app,4
2022,I don't have the right word to describe it yet,5
2022,"To register is a very big problem,I have deleted and reinstalled,I have called and sent several mails,no acknowledgement receipt nothing,you call the numbers at times and it says no assigned to user,I have signed up for month's now and filled every form,uploaded every card or pictures they've asked for still waiting for my account to be created,i still sent a mail today,they even had someone from wema verify where I live just for nonsense.its useless ...nothing ever works.",1
2022,Very bad,1
2022,👌👌👌,3
2022,I can't even login since I updated the app.,1
2022,"This app has been amazing.... Stress free app, I love it ❤️❤️❤️",5
2022,"I love this app, it helps so much.",5
2022,I love this 🏦 bank 💪❤️❤️❤️❤️ 001,5
2022,Great,5
2022,Excellent,5
2022,the best App so far,5
2022,"Please avoid using this app to buy power or pay your bills, i used the app to buy power but iam yet to receive the token eventhough the money have been deducted from my account , i contact them through their email, and still there is no response for over three days now.",1
2022,This is terrible 😞 and unapologetically unacceptable.... This is the worst banking app ever.... Apps keep crashing when updating information. And it is sad that whilst even in the bank premises there was alternative way to get it done.,1
2022,Fantastic,5
2022,The best app I've ever used,5
2022,Bad App,1
2022,Good,5
2022,Fantastic application. The best I have ever experienced,5
2022,"Poor app! Takes forever to recieve an OTP,",1
2022,I wanted creating my pin. But I've not gotten the OTP. What's happening?. It is because of Davido that I even downloaded this app,2
2022,"This app doesn't deserve even 1 star. Y'all shouldn't download this mess cos it keeps having issues, network issues and Co.",1
2022,"Fix bugs, and time out issues really need to be sorted out.",1
2022,I'm unable to login to my account... Whenever I login it will take me back to homepage,1
2022,Not cool. Trying to set my cards with the app but it's always shoeing some kind of error message.,1
2022,"I forgot my password, so I tried to reset security question but did not get any reply from you for days. I'm still awaiting your reply.",2
2022,"I don't love how this app is misbehaving, for me to take a photograph, then after that it will go back to the home screen. I have been trying this for some weeks Pls do something",1
2022,Why is my account not active but I just create it new and my money is in it I need you people to activate my account now,1
2022,Nice project,5
2022,"MAKINDE SEUN :the application is working very fine for me,but sometimes it diluted due of network, and quickly timeout Well there trying ,just to upgrade more and more thnks you",5
2022,"I tried to reset my transaction pin since yesterday. No Otp had been mailed to me yet , since yesterday and I want to make a transfer out of the account",2
2022,My first experience with the app is damn poor!,1
2022,After updating the App I can't logging again ooooo,1
2022,This application is frustrating I wanted to create my transaction pin but they sent a code to my Gmail But when I opened my Gmail I didn't receive any code there 😡 Please get fixed Thanks .......,1
2022,"Wosrt app ever! @Kuda Bank is the Best 🚀❤️❤️ Obviously it's because of Davido i had this useless app on my phone, sorry you guys try fixing this issue",1
2022,"Don't have access to my account anymore, anytime I tried to log in it keeps going back, keep saying app not working am so frustrated since the last update.",1
2022,To be honest i like this app but when I tried.to set my alat pin it sends an otp to my email which I never get till now,3
2022,Excellent,5
2022,Good,5
2022,Excellent,5
2022,Good,5
2022,"Not satisfied. I tried uploading my bank statements and I was debited N1,666.25 and nothing it was not successful and my money was not refunded. Each time I try to add an account, it says Access bank account number us invalid. That is my business account number. Tried updating my house address and the app keeps logging out itself. Please fix and refund my money",2
2022,Bad,1
2022,I can't log in into my account. The app keeps failing each time I click the log in button. The app doesn't even last a minute before it fails. Now I have money in my account and I can't access it. And I do not have a card either. Alat please fix this issue asap.,1
2022,"The best unboarding experience, seamless interface. The best app on the block",5
2022,See am not happy with if I send Money into the account is will go but to send Money to my family is telling me my account is not active 🙃...do you think you can eat my money abi...this app is full of scam 🖕🖕,1
2022,excellent,5
2022,The best,5
2022,The app does not send otp Code to my email Very bad when talking about otp verification,1
2022,I couldn't log in 😢 on the app,1
2022,"The Goddamn app seems it's controlled by a computer or an AI machine that they did not program well.. I don't know if they want claim over security... After l had already given all my information for the loan, I just scrolled to the first page to make sure my info. was complete and correct. Then I was told that I should start the whole process again, l started it again then they were telling me that the info. I was giving them has already made an account INCORRECT PHONE NO. EMAIL ADDRESS blah,b",1
2022,"I downloaded this app with high hopes, however it's been dashed with disappointment. I have been trying to update my profile to no avail. Just getting error response. I can even upload my Identity card. Your developers should work on it.",1
2022,Good,5
2022,"Very okay,but atimes network problem",5
2022,I have tried over and over to upload my ID card all to no avail. Pls you people should try and do something about it. Thanks. 1 star for now.,1
2022,I don't regret to bank with WEMA.,5
2022,Very useless app.,1
2022,Alat is simply wonderful they listen to the customers and hence the app is always been made user friendly,5
2022,The app keeps crashing each time I try to update my profile. Can't upload picture and signature. Account number assigned to me has another person's name on it.,1
2022,Cant access my account..... Please reactivate,1
2022,"Please make ur Dollar card available for once people are in need of it,,,if it's available alat by wema will be among d banks with most customers....and also try to make Dom acct to be easy to use like funding with naira otherwise it's useless I hope u consider dis thank u",1
2022,User Friendly.,5
2022,Good and easy to use.,5
2022,"This app is terrible I can't even update my Address, it keeps telling can't fetch address data when I haven't even input any information. I would have love the app but this latest update is worst",1
2022,Nice app,5
2022,"Renewed, and now dependable.",4
2022,"Very Stupid App, crashing",1
2022,Aiit,4
2022,Very useless app,1
2022,best place to get your loan,5
2022,It's always good,5
2022,Since I register with all document asked. Am yet to get my account number. Have message all your customer service non answer me. I guess you people do not want me to own account with you,3
2022,The app is very user friendly,5
2022,Its easy and seamless..,1
2022,Not happy with alat I request to card since last year up tell now I have not gotten my card.. I paid for nawa o,2
2022,Mine. Is always saying transaction error I don't know why it is annoying to me,1
2022,i realy like it,5
2022,"Beautiful, great customer service, great app...try to expand on ur branches for those of us in the east here..thanks",4
2022,Excellent did. Your service are superb,4
2022,Best app I've ever used,5
2022,"You guys are scammers, I applied for a loan you depit me twice without giving me the loan.",1
2022,Not bad,5
2022,Why I the OTP no showings in my Gmail,2
2022,The developers of this app should do better. Most pages of this app keeps crashing and showing errors,1
2022,I swear I hate this rubbish I deposit money and now time to withdraw I can't withdraw again They say I should set my pin but I try setting pin I have not received the otp in my email but they claim that they have sent me otp I tried for over 20 times now how do I remove my money,1
2022,Very easy to use and friendly interface ...,5
2022,I like this app,5
2022,Alat is not enabled for online transactions. It has been very difficult for me to make payment online for my Spotify account and Jumia transactions. Please there should be a feature on the app that enables us enable and disable online transactions.,3
2022,it was good app,5
2022,Banking made easy!,5
2022,This is the most worsetes bank in the whole of Nigeria I will advise never to bank with them I lost my 2years old child because of them they didn't allow accesy money so I couldn't pay the doctor bill God will jugde you,1
2022,Good,5
2022,"If you were not ready to launch, you should not have wasted money advertising. I downloaded this app for three days now and it is not allowing me to finish registration and apply for loan.",1
2022,Easy to tranafer and reliable,5
2022,Good,5
2022,Good,5
2022,Good effort,5
2022,"Always going, fast, reliable whenever I want to use it, keep the good work moving",5
2022,"I downloaded the app three days ago, filled in the necessary requirements and and up till now, I haven't been assigned an account number nor did all the mail I sent to customer care get responded to...it sucks anyway. If I didn't get an account number by the end of today,, I'm uninstalling ASAP.",2
2022,"I wish, I can't even rate this app Ever since I updated my Alat by wema, I have been experiencing timeout",1
2022,Please am having Issues with transfer what's happening I have been trying to transfer money but its not working telling me transfer failed Please you guys should do something,1
2022,I've been trying to get my otp to set up a pin but it hasn't been sent to my email since forever!,1
2022,So annoying,1
2022,Very poor. I'm unable to login,1
2022,"Google you shouldn't have approved the version of this app in the first place, if there is any word used to describe worse that's what this app should be called and besides Alat should stop using celebrities to promote a dead and junk app.",1
2022,Alat is not just any bank but a great exceptional and reliable bank 🏦🏦 I am happy 😁😁😁 using it,5
2022,"There is a crime I want to report because I have tried severally and @alat_ng has refused to reactivate my account. Through out this week I called and sent mail to reactivate my account, they sent me a form to fill which I did and sent back immediately, I also have called severally and they assured me it will be reactivated. Till this moment my account is locked 🔒 with my money inside. I have spent more than 1K calling their customer care line and sending several mails but no response. @alat_ng",1
2022,Best app so far 💫,5
2022,Omon I don delete the app oo ... I nor fit kill my self,1
2022,Can't logín,4
2022,Alat is seamless. Best digital app at d moment.,5
2022,Very good,5
2022,Best application so fast.easy to use,5
2022,Top-notch service..,5
2022,Alat has been my goto digital bank since it pioneered digital banking. Alat has been consistent with shipping features needed as my needs inceased,5
2022,"It's optional but I think I need to let Nigerians and Africans know the beauty of this app. It's a masterpiece! Easy navigation, fast and has a wonderful feel.",5
2022,Very nice and dependable application in banking industry,5
2022,Onboarding was seamless and the App is awesome. One literally need no guidance in operating the App as it's easy to use.,5
2022,Works very well,5
2022,"I won't waste my time to give the app stars talkless of one star( if I could send this massage without star ). I signed up and after some hours to login I can't login, I even do forget password after that I can't still login😢😠 I regret signing up for this app🙄🙄",1
2022,Best mobile app of this age,5
2022,Best digital Bank in Nigeria. Transfer on this app is fast. I requested a free card on this app and it was delivered to my door step without visiting the Bank. Welldone Alat!!!,5
2022,The App is very easy and seamless to use,5
2022,Extremely good,5
2022,"The application keeps hanging, I have been trying to complete my account registration but have been stuck because each time I try to upload anything it hangs. Y'all should fix this app.",1
2022,Very reliable app and good app and fast app,5
2022,It is even more worst than uba To slow and i hate it 😡😔 Even the f word was an understatement Screw you,1
2022,It's work really well,5
2022,App working fine but since I update it like this to use alat app nah war,1
2022,MN8,5
2022,Perfect,5
2022,Perfect solution,5
2022,I've been trying to update my account it's just bring error and it also keeps stopping.,1
2022,Seamless onboarding,5
2022,I recently opened an account with you. I have submitted all documents but my account is not active. (Debit Restricted) Why please,1
2022,Very easy to use 😌 keep up the good work ❤️💯,5
2022,"This has to be the worst app in the whole universe, why does it keep crashing and I can't transfer my money in peace, abeg nau.",1
2022,"Very bad,if am permitted i won't rate it at all you can't use the app for a minute, it will just stopped suddenly you need to work on it",1
2022,"Jesus! What did I download? The login button is not functioning, that's after I've created my account with them. It feels like they are just getting data from people. Cos I see no reason why they should not make it work after all the complaints here",1
2022,Very useful App,5
2022,Who ever designed this app did a great job ...i think it has been the easiest and most straightforward banking app I have used so far . Clear and beautiful graphics work !,5
2022,Superb,5
2022,ALAT by wema is just the best digital banking have experience so far...love the app,5
2022,Great app! Very efficient,5
2022,The app is the best banking app you could ever use...,5
2022,Alat is a good app for transactions and well secure.,5
2022,Best online banking ever,5
2022,"Alat is my world, The Alat is very effective and seamless in transacting business",5
2022,It's the most seamless banking app I have ever used It's awesome,5
2022,Amazing App. By far the best finance app,5
2022,"This App is really great trust me I have tested and used it! Users friendly and convenient service, they are with me all the day.",5
2022,"Nice app ,from genetating an account number to moving funds without stress",5
2022,Wow!!!...Great App,5
2022,Great,5
2022,The best banking app I've ever interacted with. Extremely user friendly.,5
2022,Seamless app ever,5
2022,ALAT is a great digital bank app,5
2022,The best finance app I had ever come across,5
2022,Great!,5
2022,The best Digital banking app in nigeria,5
2022,It is easy to navigate and the new look is really pleasing to the eyes,5
2022,"This is the best mobile banking application. Its seamless, reliable and very efficient. If you haven't started using this app, you are missing a lot.",5
2022,"Its User friendly , good for business transactions on a day to day bases .",5
2022,Seamless Digital bank,5
2022,Easy to use and user friendly you can transfer money without stress,5
2022,Banking at your convenience. ALAT BY WEMA,5
2022,5star or nothing.,5
2022,Seamless app for all transactions.,5
2022,"The APP is user friendly.So far, I have no regrets using this APP. WEMA bank, keep it up!!! I see u guys taking over the banking industry Soon.",5
2022,This is the best bank app so far,5
2022,The App is fantastic. Setting goals is one key feature that has endeared it to me. I only need to think it and straight it is done. Keep it up.,5
2022,I wish i could give a zero star but it seems i can't do that if i do actually want to give a comment the app is a wreck they need to work on features and fix the bugs,1
2022,Best banking app,5
2022,Best mobile money app.,5
2022,Alat by wema bank best mobile app ever.,5
2022,The best bank app with all convenience,5
2022,"Top notch, must be the best app ever.",5
2022,A must have for every business owner,5
2022,It's a very good app. Very easy and fast to use.,5
2022,Great app,5
2022,Great app and very easy to use.. highly recommend it for others.,5
2022,Nice experience on alat,5
2022,Indescribable App..... awesome experience,5
2022,I love how seamless and easy it is to use,5
2022,"Very seemless Digital banking app... think of every possibility within the banking hall... account opening, card request, card control, investment options, transaction history, bulk payment and lots more..",5
2022,"Alat is awesome, so seamless and easy to use... Kudos to wema bank for this great innovation, truly is what they call her... Africa first fully digital bank... From the download to the onboard to final stage no physical interference, you can have a standard account right from comfort of your house.",5
2022,This is the best application in the banking industry,5
2022,Solves banking issues effortlessly. 👌,4
2022,Best banking app in the world,5
2022,Excellent,5
2022,Audatious,5
2022,Best app so far. Hitchfree,5
2022,Perfect and excellent experience. Imagine the achievement on the Audacious! This na bank 1m account in a day is a goal,5
2022,Seamless,5
2022,Really cool,5
2022,Alat is incomparable App Its a pleasure having used the app back to back for 5years Alway delivering with new periodic features and offers Kudos Alat Tribes,5
2022,Best among it's kind,5
2022,"The app its superb, it's user friendly with numerous features, convenient services and delivers anytime and anywhere.",5
2022,The best app so far. Very reliable app,5
2022,Best digital banking interface with easy access to loan and international transactions.,5
2022,Easy to use. No app better,5
2022,"Alat app is the most secure financial app anyone could think of. All check and balances are in place to avoid fraud, and unauthorized transactions.",5
2022,Banking at your finger tips..not having to work in to any branch to get my transactions done.. absolutely fantastic,5
2022,Alat very user friendly and reliable. It's a smart banking app.,4
2022,Beautiful App. It's simple,5
2022,"Everything you will ever want from your digital bank or app. You never need to step foot in a brick and mortal bank again. Get your Alat and feel the relief, convenience and ease of banking. And your first debit card is on the house! What more could you ask for?",5
2022,Best app ever,5
2022,Fastastic app,5
2022,"I Think theres something about this bank... The rate of improvement over the years is commendable... Amazing... Easy to navigate, wonderful features, card control amazing. Account opening seamless. Easy process.",5
2022,Seamless,5
2022,Life made easy,5
2022,SIMPLY THE BEST,5
2022,"Awesome.......the app is really good, my experience with this app so far has been wonderful......",5
2022,It's user-friendly and seamless with eye catching and stimulating graphics...,5
2022,.... fantastic and user friendly app,5
2022,Very exceptional app. App with sauce,5
2022,This app is superb. Transacting seamlessly at my convenience. Wow banking made easier,5
2022,Digital bank I love it,5
2022,Its a very good banking app and easy to use for a first timer. I like the fact that the app is flexible and fast.,5
2022,User experience is on point!,5
2022,"Such an amazing app, lovely features. Alat is the best.",5
2022,Awesome,5
2022,Alat App is the best digital banking,5
2022,Best App so far,5
2022,It works really well 👍👍👍👍,5
2022,Wonderful experience,5
2022,Superb,5
2022,This app works really well ..,5
2022,Best banking app ever!!!. Allows me save money apart with no stress and this has been really helpful,5
2022,Great app. Really love it.,5
2022,"I can't verify my account, it says NIMC slip rejected.",1
2022,Great user interface with excellent features,5
2022,Always there at your beck & call🤗,5
2022,Best app ever 👍,5
2022,"Banking made easy with alat , transections are fast.",5
2022,Good,5
2022,Awesome,5
2022,Easy to use,5
2022,Perfect digital solution.....No1 in finance.....💪,5
2022,This is so good,5
2022,Best mobile app to transact with in Nigeria,5
2022,"Best, reliable, convenient, secured, seamless and fastest app ever.",5
2022,Best investment app... alat goal,5
2022,It's user friendly... best mobile app ever,5
2022,"Seamless, extremely convenient and secure.",5
2022,perfect app,5
2022,What's happening now? I just updated this App but it's not working anymore! Why?,1
2022,"I cannot imagine a banking without Alat by wema ......very easy, convenient and reliable,u are simply d best",5
2022,I love the app. You can run transactions seamlessly,5
2022,Seamless....,5
2022,ALAT App has been topnotch. Great Banking experience at your fingertips. With this App you are absolutely in charge!👍,5
2022,Best banking app.,5
2022,"Very nonsense app, I can't even setup my app. Very nonsense. I just wasted my data to install this nonsense app",1
2022,The app is 💯!%okay,5
2022,My address is unable to update on the apps and I need to make a withdrawal.. this is really frustrating,1
2022,Awesome,5
2022,"Ahhh!.... this bank's app is rubbish! Downloaded it yesterday because of davido... Decided to start using it to bank, already withdrew my money from the flexible save of my previous bank(because of some boycott about it)... And now i can't even send the money to this app because they've not given me an account yet and I've opened since yesterday... When i try to put in my contacts details and save, it keeps refreshing all over. I can't put in my details, i can't send money to it.",1
2022,Wonderfully wonderful.... It is a superb application,5
2022,"I have been using ALAT over 4years now. Except occational network connectivity hipcupsb, it has been a satisfying experience. Compared other digital banking Apps, ALAT is wonderful!",5
2022,Alat is an exceptional app and the best bank app I have used,5
2022,This is best banking app you'll ever use. Never thought I could ever get all kind of financial services from anywhere and the swift support I got whilen I had issue with my account after I logged it. Wow! This is bigger than I imagined.,5
2022,"Fantastic app, even has a virtual foreign currency card.",5
2022,Awesome,5
2022,"An exceptional digital banking app, eliminates the need to goto a bank branch for anything...",5
2022,Alat by Wema is the best banking app ever. Kudos to you.,5
2022,The best app ever.,5
2022,This app never fails me,5
2022,"Banking made easy with alat , what alat cannot do does not exist ooooo,",5
2022,"This APP...is fantastic, stress-free, and seamless and well equiped to meet one's I dividual immediate need among it's peers.",5
2022,"Stressful onboarding process. Face detection takes ages. Oh, did I add? After going through the long onboarding process, it didn't create an account for me. I was later able to sign up eventually. The app has issues. I wasn't able to see my account details immediately after signing up. I also couldn't create a dollar card. It worked after I closed the app and reopened much later. I wish the onboarding process would be better and the app improved.",3
2022,Wonderful digital Banking experience. App is user friendly,5
2022,Allows for seamless transactions. Totally recommend.,5
2022,"The app is so easy to use, no network glitch. Good job from Wemabank👍",5
2022,Awesome app.,5
2022,Fantastical fantastic,5
2022,The Best App.,5
2022,First digital bank....lovely application,5
2022,Smooth and easy to use,5
2022,Waow best app ever...I can view all my Wema bank accounts on this app...I even opened a Domiciliary account through this app..this is really working for me..Fund Transfer system is very fast..interesting app.,5
2022,The app has been the best so far,5
2022,ALAT best digital Bank in Africa. And also first app to onboard 1M customer in one Day.,5
2022,Best Banking Apps I know... Easy to navigate and great features on it,5
2022,Great!!!!,4
2022,"The best, reliable and convenient especially the latest version.",5
2022,Alat is top notch and seamless.,5
2022,The best App ever with seamless services,5
2022,Virtual naira card assessable,5
2022,Alat by wema is the best banking app i have ever used.. the sweet part of this app is the seamless service transactions and the fact that you can save and earn interest...,5
2022,"App is feature-packed, lightning fast and always on point. Never disappoints.",5
2022,The App is satisfactory,5
2022,Perfect & excellent! The best banking app.,5
2022,Great app!!,5
2022,Exceptional,5
2022,"Alat, Second to none! Wema Bank's gift to the banking public.",5
2022,This bank's security is too poor I got debited over what I didn't know ... I've sent my complaint to customer service but has been done about this I don't recommend you for this bank,1
2022,Fantastic,5
2022,This app is the future of banking. The creativity put in this app is really top notch,5
2022,This app enables me to consummate my transactions seamlessly.,5
2022,Seamless and user-friendly,5
2022,"Amazing app! Opening an account takes less than 5mins and that for me is phenomenal. Also seen some savings features on the app, I will be trying that out very soon. Overall, truly digital...I love it❤️",5
2022,This is the best and excellent app so far in nigerian financial sector,5
2022,Looks great ...,5
2022,The best and seamless app to use in the Nigerian banking space. It is a complete and fully digitalised banking app that can be opened and operated in the comfort zone of ones room without visiting bank.,5
2022,"Alat has really proved to be the first fully digital bank, what an excellent finance app",5
2022,Best banking app ever.,5
2022,An awesome application with great and amazing features,5
2022,Great app seamless transactions,5
2022,"I'm having issues in completing my account registration... It shows me 60% done, but whenever I try to complete it by clicking on ""update address"" an error message will pop up 👉 'Oops... An error occurred while retrieving your contact details' Do something about this... It is so frustrating",1
2022,"I am a new member, and each time I tried to use the app, the app always stop, please fix the bugs so we can enjoy the app",1
2022,Terrible,1
2022,"What else can I possibly say ....after reading some of the previous comments, i realise that WEMA bank just intentionally use this app frustrate their customers. I mean the app really suck, can't update details, money easy to enter but to commot na wahala.. On top of it all, I go still carry my airtime to call customer care ""please you'll need to exercise patient...I beg this app tire me.",1
2022,Alat App is the best. Banking on the go,5
2022,This app is a classic! I never knew it belongs to Wema Bank even. The design is very cool and my transactions on it so far have been very smooth. Wema deserves many accolades for this!,5
2022,It sucks. Can't even upgrade my account.,1
2022,I cant even withdraw or transfer money from this app,1
2022,Good service,2
2022,Excellent,5
2022,The app is interface is user friendly. I recommend the app for everyone. Download and enjoy the app.,5
2022,The best of its kind.,5
2022,This is truly a Bank without physical structure. Alat is a mobile app per excellence,5
2022,Good service,5
2022,Wonderful platform no need to go to the bank,5
2022,"Wonderful app, every transaction is seamless",5
2022,Very good,4
2022,So seamless,5
2022,So cute,5
2022,Is good,5
2022,"I wish I can give it zero rating, always getting an error message whenever I tried uploading or creating my account",1
2022,ALAT by Wema made all transactions very easy for me.best online banking ✌✌✌,5
2022,"Please im having issue on creating pin I've went to bank to fill email form,almost 3months now but still no response",5
2022,"This app isnt working at all..what the heck is wrong with the new update,you guys should look into this stuff",1
2022,Great,3
2022,Good,5
2022,The Alat app is best digital platform in Africa,5
2022,Fantastic. This is the best digital bank in Africa.,5
2022,"I'm experiencing a reality of what we call digital banking,it's fast and convinent",5
2022,With Alat you are never out of options,5
2022,Good to use,5
2022,"The App seems like a great one, I love the fact that your app is rich in content. But the issue I have with your app right now is how to update my contacts address. When ever I get to LGA on the app, the names of various local government area under my state (Benue State) doesn't always a appear, I think you guys needs to look into that.. i believe it's really going to be great processing most of my transactions with your app.. thanks",3
2022,First and best digital bank🤸🤸. wonderful application.better than I expected. I highly recommend it,5
2022,The app just crashes anyhow,1
2022,"This app is not working well, kindly tell your developer to check run it again.....it's very poor",1
2022,Top notch mobile App by Wema Bank. I will rate you over and over again. Seamless tranfer and I can monitor my transactions. Thank you Wema Bank for this initiative. With You All The Way..,5
2022,Splendid,5
2022,"Fast,Reliable and applaudable",5
2022,Best I have ever seen,5
2022,Very awesome Candid app for the new generation,5
2022,superb,5
2022,Fantastic always....,5
2022,I have never been able to sign up to this app ever since I downloaded it. It keeps saying my bvn is associated to another account and I have updated it multiple times already hoping it would have been fixed. In fact nothing about this bank works for me. The ussd doesn't allow me transfer to other banks and the app doesn't allow me sign up. So annoying,1
2022,Exceptional App,5
2022,"I don't understand this app. I've signed up, and I'm trying to complete the registration process, but the app keeps stopping when I want to input my contact details. I can't use it like this. Please, rectify this.",1
2022,"Fast, convenient, reliable and secure. This app is A-plus.",5
2022,So good and perfect finance app,5
2022,Good App,5
2022,Best I ever used. Accolades,5
2022,Alat app is fast and easy to access,5
2022,"I have been enjoying the app, the best that there is. Though with the recent upgrade I noticed some issues like failed biometric authentication but that has been rectified as with other issues. The app is even better now with nicer interface and it is a lot easier to create an account now. Thanks jare for the improvement initiative.",5
2022,"Alat leads them all, best!!!",5
2022,I opened an account and I was trying to confirm my address buts it keeps popping back,1
2022,Nice app.,5
2022,This App is great! It is user friendly. It enables someone to perform financial transactions smoothly and seamlessly.,5
2022,"The app serves All my payment and settlement needs, from airtime and data purchase, school fees, dstv payments to the opportunity to have all recurrent payments saved up so I don't have to keep bank details of recipients.",5
2022,Seamless onboarding process and amazing features. #thumbsUpforAlat,5
2022,A seamless and realiable mobile.,5
2022,Very very satisfactory,5
2022,The experience is outstanding and exceptional,5
2022,Smooth and reliable,5
2022,A very great banking app. So seamless and easy,5
2022,Alat by Wema is the best digital App in Nigeria Please Team Alat Keep it UP,5
2022,Exceptional!!!,5
2022,"I can't do without it, the app is part of my daily affairs, it's my one-stop-app for all my financial needs from QR code payment, goal creations, free MasterCard, group savings, card control, card control for locking🔒 & opening of my account at will 😊 I just love 💕 this app pretty much.",4
2022,The best so far,5
2022,The best,5
2022,Exceptional,5
2022,"The last update is thrash, the app is not accessible...you people should just imagine the 1 star is 0 star o because you people did not allow me win davido giveaway and it's not nice",1
2022,"It is indeed a wonderful, user friendly and best mobile application in the world. The user experience is magical. It gives freedom to access and process all banking service.",5
2022,Beautiful,5
2022,Seamless,5
2022,Fast; secured and convenient.,5
2022,Great platform,5
2022,Fantastic,5
2022,"Best ever Nigeria fully digital banking with seamless to operate, friendly and fast.",5
2022,Seamless App ever,5
2022,Lovely and effective App,5
2022,The experience on this app is mind blowing. So seamless and easy to navigate. Alat remains my number 1.,5
2022,Keep up the wonderful work. The app so helpful,5
2022,Five star five-star rate,5
2022,Na because of davido I day download and open account from una oh😂💅,5
2022,I love ❤ it,5
2022,"Have been trying to redownload this app since three days ago it was just rolling and unable to download, pls what's happening.",1
2022,I give 3star because this app working fine for me before but now it's selecting phone to work,3
2022,Why can't I send money from my Alat account to other bank account,5
2022,Very good and trustworthy,4
2022,Very friendly to use,5
2022,I was expecting something better but Nope! You appear to be worse. I got stuck at Profile Updates.,1
2022,Perfect,5
2022,"This App is very poor Annoying, And Stressful..I Wish I Never Download it",1
2022,It's works excellently,5
2022,Terrible UI/UX and poor functionalities The developers did a terrible job,1
2022,User friendly,5
2022,Well the bank is so nice to me I'm enjoying it,5
2022,"I wish I can give zero star, my app is not opening at all",1
2022,Why still sending me messages when you dont loan me?,1
2022,I like this App,5
2022,Good kindly improve on this,3
2022,Don't update transactions in time sometimes,3
2022,Good app but can't borrow money,5
2022,"The app is nice, it's user friendly infact., Everything was going on smoothly, and then boom, transaction failed all through today. I have called, my airtime was just wasted like urine, i sent email twice in the space of 4hours, no reply, i chat up on Twitter, i was given a link to visit., Browser say page cannot be found., Can you guys please do something about this. It's frustrating swerugawddd",1
2022,"issues sorted, thanks",1
2022,"Nice interface, but why is my account saying DEBIT RESTRICTED",3
2022,"While requesting for a loan, I got the the stage where my salary account was requested which I correctly imputed. But I shocking always get an error message saying I've provided the wrong information and I should try again later. I just need a loan asap but seems the app knows my info better than I do",2
2022,"At first I want to give 5star but I encounter a bad experience, I can't transfer money out.",3
2022,"My account had been place on restriction since 2020 nothing has been done. Scam!!!!!!!! Open at your risk, customer care service not to write home about.",1
2022,All my transactions are failing. And my app is bugging!! Please fix this,1
2022,How do I join the Alat tribe,5
2022,Network cloudy and dialogues are harrowing,2
2022,Scam,1
2022,Seamless app. I love the dark mode introduced.,5
2022,"Great app, its promised it can Schedule transfers, save and pay bills automatically, it can take collateral-free loans, get your bank card delivered to you anywhere in Nigeria and save with exciting saving options",5
2022,Cant even login since I updated it its so frustrating i wish I can give it zero stars .been working but since update it doesn't work again whats the difference,1
2022,My experience is good,5
2022,Bad update 🖕🖕🖕🖕,1
2022,Friendly user interface and bug-free.,5
2022,It easy to use,5
2022,D best,5
2022,"This app is useless, common code for verification you people can't send it on time and each code expired within 5 minutes, I'm the deleting this app, nonsense.",1
2022,"This version is really bad,although the previous version is working normal before but this version is not ok at all",1
2022,My ALAT has been faulty for months,1
2022,Too much cgarges,3
2022,"Its taking me back,trying to put in my bvn",3
2022,Ok,3
2022,"I can't even open an account, it keeps saying you can't get an account, and i also decided to open a wallet and otp sent a thousand times refuse to come This app is sooooooooooooooo useless I wonder what davido was hyping this rubbish for. Nonsense",1
2022,Stupid app,1
2022,"UX is extremely poor. App gives no feedback if what you do is right or wrong. It just doesn't respond when you don't do the right stuff. OTP which expires in 5 minutes, takes about 10 minutes to arrive, making it completely useless. For a widely used app like Alat, I expected more. Do better!",1
2022,Seamless....... Easy to operate,5
2022,Good banking services,5
2022,Awesome,5
2022,Good,5
2022,The best banking app in nigeria,5
2022,"Finding it hard to verify my picture, size exceeded 1 megabyte. I think I'll uninstall",1
2022,Good,5
2022,Very good,5
2022,This app is the best app I have seen so far. Keep the good work up,5
2022,I am reviewing this to two stars because of high rate intrabank charges.. Too expensive.. Please review.,2
2022,Its very goood,3
2022,It's a great app experience some network issues at times but all in all its great,5
2022,I've been trying to sign up on this app since like forever it's always saying that my bvn has already been used which is not true,1
2022,Its been a great experience Since 2017 🤜🏾🤛🏾💯. No system is perfect but i'll give the team 100% when it come to continous improvements and upgrades #AlatOnPoint,5
2022,"Your app is really good, no bugs , and no hooks, very fast and reliable.. Above all,you have a very good brand ambassador DAVIDO 001 .",5
2022,"I don't know, it Keeps tripping off anything I go to settings, I need to change my but I can't cus it keeps tripping off... Pls see to that",2
2022,Fantastic,5
2022,Shuaibu Abubakar,1
2022,"I login to my alat App this evening I can't find my money in my balance anymore, this app is a big scam",1
2022,The smooth ui design and instant response made it a very cool app.. i love it..,5
2022,Wonderful,5
2022,Downloading it because of Davido I lovr him so much for being generous but unfortunately I've not smell his response once in my life😪 Wish I can be lucky somedays because I've a big plan for my business but no power. Wema# Davido#,5
2022,Seamless Financial services....,5
2022,"Your customer and bank service is nonfunctional, I made a complaint about not being credited for multiple refunds to my account, and it's been several months and no resolution, kept getting excuses upon excuses, very terrible service...app always goes down in emergencies. they spent more money on running promotions than running a functional banking service.",1
2022,Excellent,5
2022,"Alat App is one of the best, 100% recommended.",5
2022,Solid,5
2022,Beautiful and best Banking App In Nigeria Right Now... Get your account in minutes and start Banking... This app helped me ease bank hall stress,5
2022,Its all for for the Love of Davido Nothing really else Davido to the world 🌎 0️⃣0️⃣1️⃣🐐,5
2022,Your update sucks after i updated the app I can't even login it will always show app not responding,1
2022,Great 😊,5
2022,So poor you can't complete any I information keeps failing,1
2022,"For endorsing 001, AKA, Baddest, AKA, OBO, AKA, Davido. U get 5 stars from me. 🐐🐐🐐🐐🐐🐐. I have never used WEMA bank before neither have I done any transaction with WEMA bank, but because of OBO, I'm a full WEMA Alat customer 👍👍",5
2022,Best,5
2022,Fantastic,5
2022,The app does everything it says it can do.,5
2022,Free card on first request. Seamless and easy to use. Tight security. Web purchase enabled. Davido enabled. What else?,5
2022,I never regret using this app,5
2022,Very active,5
2022,It is the best,5
2022,This is an excellent banking app,5
2022,30BG😍 to the world...davido to th world ..davido is the best,5
2022,Y'all used 001 of Africa as the face of your bank. You get 5 stars from me. Plus the interface is smoooth.,5
2022,It was very nice but there is need room for more effectiveness.,5
2022,I like the app,4
2022,It's Nice and user friendly,2
2022,Awesome,5
2022,"I downloaded this App because of Davido, he is the 001. Greatest!!!!",5
2022,I couldn't create an account. It's my first time using the app and wema has just lost a customer due to bad user experience,1
2022,"Now wema bank and the alat app hass been amazing, but there is a serious issue over some weeks now, i keep updating the app but the finger print does not work at all. So for some month now have not been able to use my finger print to open my phone, please rectify it if its from your end, because i can actually use my finger print yo open the phone and other apps, except wema bank app",4
2022,Thanks for the app,5
2022,So nice,5
2022,Nice experience,5
2022,Save and Earn with a fast and moving smooth bank app,5
2022,Setting up this app is one of the mistake I made incredibly poor,1
2022,The experience is fantastic...Easy as you like. @Naija to the world via ALAT!!!,5
2022,Nice app,5
2022,very useless app,1
2022,"This is the best mobile bank app I have ever. So fast, reliable and easy to use",5
2022,"To sign up was extremely difficult, signed out, couldn't sign in again, coming up with different error messages.😠",2
2022,You made a good choice making Davido your ambassador. God bless you guys.,5
2022,Good enough,5
2022,Top notch,5
2022,Very nice and fast,5
2022,I love ATLAT,5
2022,Davidope,5
2022,Lovely,5
2022,"I love this app it works very well, i like how fast it connects with my bank and ive not encountered any difficulty using it. Its got my 5 stars good job guys nice one",5
2022,"Please 🙏 I need some money as loan from wema, to eat I will pay as soon as possible thanks",5
2022,Superb experience,5
2022,M doing this because 001 asked us too...#30bg😈,5
2022,VERY NICE AND RELIABLE,5
2022,"Nice app,Alat has been doing a lot of great things lately",5
2022,"Hi, Alat should please increase their bandwidth since there's a lot of traffic. I've been trying to register since morning but it's not going through.",3
2022,"My first experience is bad, my account is not active and can't send money out I need this to be fix but don't know how.",1
2022,"This app is unbelievably useless, should be thrown away.",1
2022,I love everything about it,5
2022,Good,4
2022,Give me the gift abeg.,5
2022,This is not lovely app....I can't say more than that,1
2022,"I so much like this app, because is very easy and no delay once use on your data and u click on it fast fast.since have open it.it as not been given me headache so I like wema alat keep it up",5
2022,"Mine ain' workingng, trying to login for ages and it's stressful, still didn't work, told me mine has been deactivated still didn't work",1
2022,been trying to sign up.. but I keep seeing.. 'couldn't open an account'... it's frustrating,2
2022,"Great app, But plss increase limit its too little, giving the fact that nowadays 100k is nothing to spend daily. I will hold my 1star till then",4
2022,Flexible,4
2022,Poor app,1
2022,5min to creat Account....Good for me,5
2022,This is my favorite finance app so far,5
2022,Is the best,5
2022,Good,5
2022,I really love this app but pls always respond to my request i need to upgrade this app,3
2022,Perfect,5
2022,Its nice but still needs more improvement,5
2022,Much great,5
2022,It's okay for me buh still can't run transaction on it yet,3
2022,Great,5
2022,Easy and a more relaible banking app...The best banking app,5
2022,Fun,4
2022,Great,5
2022,Satisfied,3
2022,Excellent,5
2022,Ok,5
2022,"Hmmm,I so much love this app is very good in deed just try to download the app you will love it",5
2022,It's not bad but needs improvement,5
2022,Good app,2
2022,An ALAT experience worth having.,5
2022,Fantastic app,5
2022,Nice mobile app and one of the best,5
2022,Absolutely one of the best Bank Apps out there... It's fast and easy to navigate. The new update is seamless and the security has been upgraded. Kudos to Wema for THE ALAT App.,5
2022,Excellent,5
2022,Not giving you any star this is a very useless bank app not working at all after I deposited into now to transfer is now an issue keep on declining 😩😩😩,1
2022,A very useless app. Can't upload documents to verify my account. While my account is currently restricted from making debit transaction. I regret using wema,1
2022,Good and fine,5
2022,It has never given me stress since i started using it. But i'm having issues with obtaining a debit card,1
2022,"App could not be opened since the update I did a few minutes ago.. It rolls until it 'times out'. Updates are supposed to make it better, and not worsen the functionality...",1
2022,Good app,5
2022,"This app/BANK is useless. I can't even make any transaction (airtime/transfer).I made a transfer since yesterday and it has been over 24hrs and it hasn't reflected, now I can't login again. If you've not updated pls don't do so. BOYCOTT WEMA BANK!!!!!",1
2022,I have a good experience with wema alat app.,5
2022,Best Banking app,5
2022,The app is working pretty well. I like it.,5
2022,"So far so good, I'm having a great experience.",5
2022,"this is the worst bank I have ever seen in my entire life, very useless 💔",1
2022,Not bad,4
2022,Great,5
2022,Nice,3
2022,"This is one of the best apps I've used for far , I strony recommend it, it's quite fast and hassle free.",5
2022,This app is one of the best around I will recommend a download,5
2022,The app couldn't load,1
2022,Nice app. Makes transaction and subscription easy. Sleek User-friendly UI design.,5
2022,"After successfully setting up my account I funded the account with N30,000 that am supposed to use for tuition but am account immediately got restricted and I can't withdraw please alat unrestrict my account please😭,I need the money for my tution please.",1
2022,Incredibly easy to use,5
2022,"It's very fast,convenient and easy to use. Very effective, I must say🤗",5
2022,What the hell is wrong with your bank. My account balance had been cleared for the past three days now and no solution. I wish I could give zero star,1
2022,Very easy,5
2022,It demands too much information (such a turnoff),3
2022,Best App,5
2022,This app is not opening on my phone...this is so bad,1
2022,Nice app. 90% recommended. Please use,4
2022,Please what's wrong I can't access my account what am I to do....,5
2022,Fantastic! I love it! ALAT,5
2022,"In one word “Amazing"".",5
2022,I love it no stress,5
2022,"Everytime I want to upload my signature, the app breakdown and it's so devastating 😑",1
2022,I am making peyment with these app simple and easlyy........,5
2022,"I can't endure this anymore, since God knows how long I have been using this Alat account, You people said no hidden charges but you always debit charges from my balance even when transactions was unsuccessful....... ALAT by Wema are filling with empty promises",1
2022,Easy and secured way of banking. I love Wema Bank,5
2022,This app is good,5
2022,I like it,5
2022,"Great app, i love it uniqueness and design, good network and also reliable customer service.",5
2022,Exceptional app,5
2022,I love the app,5
2022,Nice banking,2
2022,Nice one,5
2022,"After registering, any click equals error",2
2022,"There is a glitches on the device loan portal , phones are not coming up on the list , for us to choose our choice of device to buy. Thanks.",5
2022,Fair,1
2022,Good,5
2022,"DON'T YOU GUYS LISTEN TO YOUR CUSTOMERS? WITH THE NEW UPDATES, WE HARDLY EVER GET ANYTHING DONE. TOO MANY ERRORS, MOST ESPECIALLY FROM LOGGING IN AND SENDING OUT MONEY. IT'S RIDICULOUS! YOU GUYS SHOULD FIX THIS TO REMAIN RELEVANT.",1
2022,This is the most excellent App I have ever seen. It's very easy to make transactions and I highly recommend you to download it and enjoy digital bank with Alat,5
2022,I can't log in to my account after the update ooo help,1
2022,I love this bak,5
2022,Officially the worst mobile app after the update,1
2022,This is a bad app you just waste your time and your money by downloading this app my account as been upgrade yet am unable to withdraw my money,1
2022,"My customer mistakingly sent above no limit to my account,now they are not realize the money for me,even I av sent message to them I don't see any reply,pls help me out bcos my customer is watin for there goods tanks",1
2022,The most useless and scamming app. I just send money to it. Then suddenly I have being debit restricted. Pure scam People run away from this app,1
2022,"this app has been so slow since the update ,it was better before 2022 and it annoying to know that no feedback to customer complain on this platform.",1
2022,It's lovely to see digital banking apps like these functioning well in Nigeria. Lovely app!,5
2022,This new update is not working at all. Time out message every time you try to log in.,1
2022,"Honestly I think I'll definitely stop using this bank, very slow in transaction, money sent to my wema account usually takes time for me to receive, please this is very disheartening, please and please you people should do something about it...",1
2022,Very nice alat waima bank,5
2022,It a great app for my business. Efficient,5
2022,Important app,5
2022,"This app is so annoying, this updated version is something else. Also stopping while I'm doing something special 😒😒😒",1
2022,Reliable and fast transaction. Very efficient,5
2022,"Honestly I have been using alot of mobile money app but the particular one I just tried to open now , transfered 20k and seeing immediate deduction of 50 naira that's showing my balance as 19950 without a trace of where the 50naira went to. And it clashes alot . Please fix the bug too. Worst bank app ever. I can even transfer my money in peace . Please I need to remove my money from there .",1
2022,Very interesting but work more on the flexibility of this app,5
2022,"When trying to create a Domiciliary account, it tells me to add an ID card which I added it but it won't work, it just sends me back to the id filling page after uploading the ID's picture",1
2022,This app is useless because I had 2000 inside my account and I want to send money it's telling me transaction failed,1
2022,What did you guys do with this update? You've ruined the app!!!!,2
2022,This is must woess app ever I the world anytime I'm trying to ues the app always say time out. I'm not enjoying bad experience,1
2022,Good,5
2022,Very fast and reliable,5
2022,Awesome app,5
2022,Perfect,5
2022,"Very good and perfectly Okay But your service this days is not Soo friendly . I was debited since March up till now no tangible solution despite several complains through phone calls , sending emails and also went to the Banking hall to fill the form to fill twice",3
2022,"Hey Alat, what's going on? I'm unable to create savings from your Goal module on the Alat App, kindly check on that, it's been a while I'm unable to do that. Thanks.",3
2022,Declining transactions for no reason,1
2022,Please how can I change my registered phone number on my alat account?,3
2022,Nice app,4
2022,Very nice Application.,5
2022,Good app,5
2022,Great,5
2022,Good 👍,2
2022,Enjoyable Bank 🏦,5
2022,"App page is so cool, love to see it. Plus it does not compel you to reveal private information",5
2022,Good one keep it up,5
2022,It been an awesome experience using alat,5
2022,"Useless bank, i cant even upload my id for verification, but they accepted the money i deposited in it. I want my money please",1
2022,This is one of the best apps i have used! So hassle free and convenient.,5
2022,"This app is really amazing I love it, very fast and easy",4
2022,This Update is so wonderful! It works smoothly and excellently well. I don't think there would be a need for another update. Kudos to you ALAT and congratulations!,5
2022,Money takes time to show in my balance and so does alert. I hope you take your time to fix this,1
2022,good,5
2022,"Since I upgraded d app,with d new version I haven't been able to carry out any transactions ,I regret updating d app.",1
2022,Best app ever,5
2022,The ALAT app is one of a kind and user friendly,5
2022,"I opened it and i have 10,000 there and i can't login again since 3 month ago this app is not a good app at all i regret that i open it and i had go to nearest wema branch to me even i can't explain a lot of stress am go through even because of this issues i go to high court even if i can call them oloriburku app because my 10k is pain me oo",1
2022,Nice 👍 app too be used,3
2022,I love this Bank and it people. Alat/Wema Bank thank you so much. If you need financial assistance please download this App. This Bank is the best in time of needs.,5
2022,This Alat app is very useless and the most time wasting.very horrible,1
2022,Nice,5
2022,"Very nice app, fast, reliable and smart, little or no need for guidance, I think the app is perfect and anyone using it will experience less difficulty",5
2022,Good but i just transferred money to my now and it not showing why,5
2022,"This my best banking app so far, 💃💃💃",5
2022,Great,5
2022,Best app ever.,5
2022,Good,5
2022,Very impressive and sumptuous that i really enjoyed.,5
2022,Good,5
2022,"Oh wow! It's been pretty much a roller coaster experience with this app. The best possible app to Schedule transfers, save and pay bills automatically!",5
2022,Your app is whack. Response to email zero. Customers Care Service are not well abreast with their job. I am very very unsatisfied with their banking operations.,1
2022,"Great app, easy to use and its features are integrated. It also runs smoothly",5
2022,Work fine now,4
2022,Wow i really love the app i highly recommand it for other user.it the best 😘,4
2022,The best financial digital tool,5
2022,Good,5
2022,Fantastic,5
2022,Ok,5
2022,Goood,5
2022,My best bank,3
2022,"It's awesome and easy to use and fast Thanks to WEMA BANK, Continue Banking with ALAT WEMA, THE MOST EASIEST AND CONVINIENT money transfer",5
2022,very good n nice to operate,5
2022,"Great app!! Very efficient, I just referred my friends to download the app...Y'all should give it a shot",5
2022,Omo Dis app has issues I can't verify my identity It keeps stopping Saying app has stopped working,1
2022,It's been weird since last update,1
2022,Your app is ABSOLUTE RUBBISH and FRAUD. You guys should simply abandon banking work if this is how you've decided to be doing it. You rendered my business useless with this your God-forsaking and Good-for-nothing application. You take money into the account successfully but to now transfer it out is a tug-of-war. Why making life so hard for your innocent customers instead of making them happy? Thank GOD for other reliable Banks in the country if not for their professionalism it would have a tota,1
2022,The app is the best,5
2022,"The app is good, easy to use. Highly recommend.",5
2022,Na every week we go they upgraded?,1
2022,Simply the best app. Easy to use.,5
2022,"The app is too fake. How can it collect money from my bank in a process of fetching my e bank statement of 1,204 without completing the process, then saying timeout!! Pls my money should be refunded to the account.",1
2022,amazing app. my bank in my hands,5
2022,This app good for bank and saving of money,4
2022,I can't even transfer money to any other I can only buy airtime but can't transfer it keeps on failed why I'm regretting install these app 😭,1
2022,The app keeps crashing and I couldn't even put my wema bank account in the app instead it created a new account for me and there's no way to contact customer service regarding this issu@wema bank you guys should please help,1
2022,"Don't normally do this,but this app just deserves, banking made easy, you get 4 stars.",4
2022,"Nice service, good performance",5
2022,"A new customer, observing wema bank performances.",3
2022,Cool,4
2022,Refer is not enable,1
2022,Wow,4
2022,I wish I can give you zero star the app is not working properly at all it so frustrating,1
2022,"Don't Download The App, I downloaded, uploaded my International passport, I did everything necessary to get the account running. I deposited N5,500 and in over 24 hours, I have not been able to convert it to Dollar (because it's a false service). Worse of all, I can't transfer my money out. To cap their irresponsiblity they have the worst customer care service and treat my issue trivially. I may have to write a blog post about their evils on my blog. I need my money out of that account ASAP.",1
2022,The app Is great But please make it available for costumers to easily change there personal information like I.D etc.,5
2022,Very reliable and good to use,1
2022,Can't install Alat by wema on my phone why It will download but won't install,1
2022,This App is great to use,5
2022,Good app you're the best 👌 ❤ 🙌 💕,5
2022,Good App,4
2022,Very lovely app..and easy,5
2022,Good,2
2022,Fantastic app. Reliable,5
2022,Soo easily accessible.. good job,5
2022,Why i can't get a dollar account? Also can't transfer to another bank from my wallet,1
2022,Great app works perfectly well especially on multiple apps and it's not slow. It has a very fast rate.,5
2022,Great,5
2022,"Best mobile banking app so far, their customers are very active Wema bank the best",5
2022,Very nice banking app,5
2022,Don't download the app,1
2022,Nice app and my best Bank.. keep it up guys,5
2022,Its good but slow to download abd wastes my time tho,3
2022,Fantastic,5
2022,Not Bad Its Good,5
2022,"Obo make me like dis bank, wonderful bank",5
2022,Very accurately,5
2022,Is easier to operate,1
2022,"Nice one 👍 It's a great app, fast transaction, straight and direct, safe for use and not much problems frok both the app and the bank it's really nice. Thank u guys",5
2022,"One of the best apps i have used in a very long time,and i really appreciate been part of this wonderful discovery",5
2022,Superb,5
2022,"Its a nice app been using it for a while now and its really promising, has fast transaction rate and little stress, it's really nice I'd recommend it for anyone in need of a bank app",5
2022,M can't say,3
2022,"Sincerely it's a great app unlike some bank apps I've used, i like this app alot and I'll recommend it for anyone looking for a banking app big ups",5
2022,Nice application.. This gives better experience to the banking sector. It's easy to use and nicely built thumbs up!!,5
2022,Customer Friendly with Excellent Performance. 👍 💯,5
2022,A very good app,5
2022,Really Really Amazing app... but keeps stopping,3
2022,It's business and day to day transaction efficient. Reliable,5
2022,Nice one very good,5
2022,"But why u guys don't give ur customers loan, I love ur service",5
2022,It's easy and fast,5
2022,"You people deducted 430naira for bank e-statement for bank verification or something. Yet, the loan wasn't given to me. One of your agents also called me for my residence. Yet, nothing positive has come out of it. I don't understand what is going on.",1
2022,"Reduce your SMS alerts charges for the month,or deactivate it,una dey stress person... logging in to my alat app na world war II...after the recent update.",1
2022,"Been trying to login into my account for the past 2 days but it's been war,I forgot my password and tried reseting it but I've not gotten any otp from them yet, after several countdowns. This app sucks. When I successfully login in,I'll rate you 5 star but as of now,manage the 1 star.",1
2022,Seamless Digital Banking,5
2022,Good,1
2022,Very good,5
2022,Great,5
2022,Now the app is working fine now,5
2022,Well done ✅,5
2022,Wonderful App,5
2022,Your guys are doing well... keep up the good work...,4
2022,Best app,5
2022,Best Banking App Ever.,5
2022,Hardly ever has network problems top app just needs to add more utility services,4
2022,Non stop improvement. Kudos,5
2022,What is going. I have never complained about this app b4 bcos it has been good but I don't understand this recent issues at all. Pls rectify this problem is annoying can't make transctions in peace again.,1
2022,"Dont update!! Please dont!! The previous was so poor in terms if performance (20k restrictions that exceeds 24hours). This update, i cant even access my bank account as the app refuses to log in even with biometric access.",1
2022,After my last update this app started acting terrible I cant log into my account anymore due to network timeout,1
2022,The app is not all bad but at times it's difficult to log in,3
2022,How can I uninstall update please?? Since I my app was updated I have not been able to use it. Updates are meant to improve user experience and not frustrate it. Do something about it urgently!!@@,1
2022,"I enjoying the latest version of Alat, The greets Wema bank to the World 🌏",4
2022,Good,5
2022,Good,5
2022,Very good app... Allows you do almost everything you need with ease,5
2022,Wema Alat is good,4
2022,"I don't used to see my alert quickly,I always see it may be after one hour when they send me money",3
2022,Nice to meet you,5
2022,The app is cool ok to me but hard to load quick wile logging in and slow is transaction atimes But it's alsome am giving it a 5*,3
2022,Thank you I love this app,5
2022,Its a good app though but I keep having network issues 😑. So frustrating,2
2022,It's accurate & fast,5
2022,"I've had the worst experience using this app. To login to my own account account was a big war. Ok, after about 24 hours of attempting to login, I've been trying to send out money and all I see everytime is transaction failed. I wish I can give you a lesser rating, because what is all these?😐😐😐😐😐",1
2022,Great improvement over the months.👍,4
2022,Fair,3
2022,Very good,5
2022,I've been trying for days now to create a 4 digit pin on the app.... They Keep asking for my spouse's mother name.... SMH.... I want to make a transfer,1
2022,"Great app,helps me save money in the goal section!",5
2022,Great Experience,5
2022,Awesome,5
2022,good to go,4
2022,Heart warming app,5
2022,Very good,5
2022,"I think ALAT is cool, but I am giving 2 stars because of poor customer support and incompetent hands you have as workers. I have not used my ALAT app from 2016 till date, I can't login to my old account even after forget password, I contacted customer care the person told me to open a new account which I did, if I try to link my BVN they app said is already connected to another account, I called customer care again to fix it, they said they have fixed it, 2 months later is still same issue.",2
2022,The don't see to the problems been reported to them on their mail and there customer care doesn't pick call,1
2022,Satisfactory,4
2022,Great app,4
2022,"Ehn ehn, i think u are now up for the task now, immediately i update to the latest version that comes up after the complaint we lodge earlier about not been able to login, then my app is now working fine, now is very easier,more faster and better.👍👍👍 for this latest update. Abeg that update wey u carry come b4, pls no bring that kind of update again o, it's very very frustrating ah swear",4
2022,good,5
2022,"I wish I could rate it 0star , it's nothing but rubish",1
2022,Great,5
2022,Very perfect,5
2022,"This is far beyond expectation, first the very first time, Wema bank thrilled me with the discount feature 🥳🥳🥳",5
2022,"The last Update is rubbish. Please if you're yet to update the app, kindly stick to the old version",1
2022,"How I wish I can give zero star.... This app is so annoying. I've downloaded the app for a couple of weeks now, yet, unable to create pin to pin to secure my account. Service reply of invalid email is all I keep getting. PS; I registered with my valid email, I even got an email notification for every log in attempt,",1
2022,"Your drop downs are not loading so how can one edit his information? You guys are getting worse by the day yet you keep updating app. Please, correct this cheap error and make editing easy for customers.",1
2022,"This updated version is trash, i have no problem with the dark theme (but I still think it won't be suitable for everyone) I've been able to do close to nothing on the app. Let something be done as soon as possible because that's my only account. And I wonder why update has been like weekly?",1
2022,The e-statement verification feature (for loan) is not working. I keep waiting for the sms to drop! The issue still persists! The app is nothing to write about. Problem fixed! 5 Star.,1
2022,You people are mad for those rubbish charges,1
2022,Its putting my account in debit restriction,1
2022,"The current updates starting from version 3.9.5 to 4.1.6 are very wacky. I updated my alat app and since then I have not been able to transfer same as my other colleagues at my work place, we had to install previous version before we were able to make transactions",1
2022,So good,4
2022,Every login comes with an update.....at what point does Alat fix the problem....even social media app don't have such update often...,1
2022,It's easy and amazing,5
2022,Awesome,5
2022,So bad.i can't even login again .I wish I can redownload the last version and remove the update.this new version is so useless,1
2022,Best Digital Banking Experience Ever.,5
2022,"Dear Wema, kindly fix this app. Using it after the latest update has been very irksome. Thank you.",1
2022,"Very interesting, especially when you are making transfer sharp - sharp",5
2022,"Trying to sign up and all I keep getting is ""error the the server took too long responding to the request...that is not a good sign of a good app .....if u can't do a simple sign up without headache how do u entrust your money to it",1
2022,"Since the day I opened My account, I keep on blaming myself. I even think the alat app will help me but my alat app keeps stop working whenever I update it💔💔💔💔",1
2022,"Fantastic, I feel very confident that making transactions is no longer a problem. I love my WEMA Bank.",5
2022,It is good,4
2022,"What is the meaning of this, i was alrdy logged in when i decided to update, now i am loged ot of my account I can't even do nothing",1
2022,You guys shouldn't have upgraded or updated this app because I can't be suffering to open small app.,5
2022,Great App,5
2022,"As I see your comments, I canceled the updates....... This bank dey give me too much problem",1
2022,Alat is over hyped... not good at all they can Stress you till you will be frustrated 😪😪 I have my money stucked with them for a week now and they kept on saying I should upload my identity which they kept on bouncing back... pls don't trust them with your funds,1
2022,"Update: I can now make transfers. Thank you for your swift response Wema. ************* Dear Alat, why can't I make transfer any longer? Right now, I updated and can no longer access my account for one reason or the other. My mail has gone unattended, so this is another avenue to reach you as, your Twitter handle keeps giving me automated responses. You are purported to be the best. Is this your best? Do I need to change my bank as I can't bank on you not disappointing me in case of emergency?",4
2022,Good service,4
2022,Amazing,5
2022,Good,5
2022,Wonderful app,5
2022,"It's very frustrating after filling my bank details it's saying alat pin,I have tried everything but not working I think it's zero⭐",1
2022,I've been having issues in getting my bank card Alat card after so many attempts and emails that's coming... So bad 👎👎👎,1
2022,Alhamdlh,5
2022,It was really good experience,5
2022,This alat is not working normal again.....why launching an updates when you know its not well reviewed.... this problem av cost me a lot now because I need my money in stash but I can't get it back......,1
2022,I have been trying to put my account details but it will not review anything its so frustrated,1
2022,"The app is terrible, if I could Rate zero star I would. To login is a problem to don anything basically takes too much time and doesn't even work at the end",1
2022,I just registered and the app has refused to open this kind stress is uncalled for,1
2022,Since I updated this app I've been finding it difficult to open the app and I want to transfer money to my son in the school but I couldn't do this. Infact this new update is the worst. Pls how can I get back to former app. I regret updating the app.,1
2022,Una mumu too much,1
2022,This latest version upgrading it's total nonsense for the App. Not working well again. Kindly work on this pls...,5
2022,Absolutely disappointing. Keeps timing out. So frustrating!,1
2022,Good,5
2022,The upgraded one is not logging in so slow was being able to log on before upgrading now i wasn't able,1
2022,Perfect,5
2022,"The new updated is totally rubbish because i can't sign in since i've done the update, i wish i can downgrade to the older version",1
2022,Very poor and regrettable in updating this.,1
2022,Damn best!!!,5
2022,Good,5
2022,Satisfied,5
2022,"What a terrible app, I can't do anything. Am stuck, this bank is a disappointment.",1
2022,I hate this update infact zero star,1
2022,Good,5
2022,The latest version is very poor. I've not been able to login since after updating to the latest version.,1
2022,"Which kind mad pattern be dis ? Silly wema is always frustrating and I've regretted updating mine to this latest version. The app is working better before but once I got it updated, it's not even logging in to my dashboard. How do I make a successful withdraw or transfer with it now ? 🤔. It's been days now I've been waiting for solutions but you people really puts your customers last which is wrong. Fix the bugs as soon as possible coz I'm able to do nothing with my little fund in your bank.",1
2022,This new update is seriously terrible on a high level... I haven't been able to log into my app since I update yesterday. Wish I never did. I can't even use my own money. What if I had a emargency? I have reduced my 5 star of last year to 1... That's all you deserve for now.,1
2022,I have been unable to login for transactions since I updated my app. Please fix this ASAP.,1
2022,"Please fix this app,I can't login in since the upgrade,its so frustrating,wema pls do something",1
2022,Better edition with lots of goodies. Very interesting and useful,5
2022,Wtfcking trash is this update causing? Can't even make transfers again. Unable to login my account. This update is so frustrating. I regret ever having this app now. 🖕🖕🖕🖕😡😡😡,1
2022,This is d worst App isn't opening Nothing nothing I wouldn't have updated ooo I would have kept managing my old app Which kind wahala be this one bikonu?,1
2022,What arant madness is this? Why would you release an update that doesn't allow log in.? Pls tell us how to revert to the previous update. The country is already frustrating & the bank wants to do same too? What nonsense is this?,1
2022,Alat has just been giving me headache since their last update keeps saying server timeout and account not found 😠 have been using this since 2020,1
2022,"No matter how patient you are alat must find a way to frustrat you,what manner of app is this to log in problem",1
2022,Nonsense upgrade. I regret upgrading it. Nothing works after upgrading it. The server is always unavailable.,1
2022,Bad,1
2022,"Please work on this recent update, I'm finding it difficult to log into my account.",1
2022,"I regret updating the app. The app is not working properly, to even log in na wahala",1
2022,I can't login my app,1
2022,"What nonsense app is this after upgrading ? I shouldn't have upgraded the app at all.. I can't access my account now,, even through USSD. Please,, you guys should find a lasting solution as soon as possible. You guys aren't capable at all",1
2022,Server timed out. Please revisit the updated app. I can't log in .,5
2022,"At first it was working perfect ,but after I updated it to log in seems so impossible",1
2022,You're not reliable. Everytime your server is down. A joke of a digital bank,1
2022,"I've never seen a negative update than this.... You should be ashamed of yourself I swear... Something that has been working fine, you spoiled it on your own... We should have a mind to use for something great not something stupid while trying to impress for nothing, pls... My mind has been telling me not to update, now am regretting... In desperate need to use my money, but the app isn't opening...",1
2022,I can't log in after Upgrading...,1
2022,Nice app,5
2022,"Mbok bring back the former app, this one is always acting drama... Since I updated this app its been serious headache... now I can't even log in🙄😲",1
2022,"Please do something about this network, i need to pay some debts.",1
2022,Nice,5
2022,You cannot sign in after updating. The previous version was better. Fix it now or rollback to the previous version.,1
2022,"This is the worst online Banking ever, there is always a network problem. I'm moving my funds out as soon as possible.",1
2022,When I try to do multiple transaction the app crashes,4
2022,This updated version is really annoying I regretted updating it,1
2022,This app used to work well but after the recent upgrade it has been saying server cannot be reached. This new upgrade is frustrating and poor,1
2022,The best banking App with swift response no delay at all,5
2022,Outstanding performance. Can't log in since the recent update. Had to use the Web version.,2
2022,This update is just rubbish I can't even log in 😠😠😠,1
2022,"I should not have upgraded this app, won't log in ..... please fix it...",1
2022,App not working at all since the last update. Can't log in to my account. Can't make transfers or nothing.,1
2022,"After this yeye latest update, I am unable to log in. Wema bank, hope witches are not trying to demarket you.",1
2022,"This is toooo bad an update is not working, I think I have to be using other bank if wema don't know what they are doing",1
2022,Worse bank app ever!!! You guys should improve on your server,2
2022,Amazing.,5
2022,"I wish I can't give any star,how can you guys refused to allow me sent money for my hospital bills,you guys are the most wanted criminals I have ever seen in my life,I regret having you guys. You guys should refund my money o,before God Almighty will punish you.",1
2022,"Since the last update from you people, the App has been so nothing but worst.pls do something about this on tym.",2
2022,There's always a problem with alat whenever I update the app. The mobile app always disappoint me when I needed it most. This is the third time I'm experiencing this I've not been able to use the app for the past 12hrs that I update the app. Do something about this please it's really annoying,1
2022,"I regret updating of this new app now i can no longer login, that means u people don't want us to do business with this app again, or is the bank having issues now, this is not good 🥺🥺🥺",1
2022,At first I couldn't do transactions cause my account wasn't showing so I had to update it I regret it now because it's always telling me server took too long I can't even log into the app,1
2022,"Which kind of update be this, one cannot log in to the app again. I can't even rate it zero",1
2022,"After update, the app denies log in",1
2022,Very impressive ui,3
2022,Funny app,1
2022,I just updated my app and I've not been able to log in since then. I keep getting time out every single time I try to login. Up till this moment I can't login on my app. I need to access my money now. How do I downgrade this app please. The former was working perfectly well,1
2022,After the last update the app just went from bad to worst 😭😡,1
2022,Wonderful,5
2022,"This app does not even suppose to be in playstore, total rubbish and time waste",1
2022,Good everytime,5
2022,"You are ruining this app with every new update, I think you should stop updating this app, because i notice everytime there is an update the server becomes worse, I thought updating was suppose to be good but yours just gives the app a poor performance... Do something about it",2
2022,Amazing product,5
2022,"Annoying, after updating the app to login to access my account is now a problem so I don't understand am seriously sad.... Just regretting all.",1
2022,Someone use my phone number to create Alat account and I can't use it to create anymore. There is no means I can contact the costomer care. Very poor service. You have the worst costomer service ever!,1
2022,Am having serious headache since I upgraded my account. To log in is problem,1
2022,"This update is getting forcerated, I can't login since I have updated the App pls found something to do.",1
2022,"Very nice app , and very easy to use",5
2022,"This app is exceptional,the best app for easy Banking.",5
2022,Don't you test your app update before releasing it? I have been unable to login ever since I updated to the latest version of the app.,1
2022,I'm almost regretting going for Wema with this rubbish Wema Alat. I live abroad and only God knows how many times I called for help with simple transaction. Haba... I withdraw my one * sef...,1
2022,What sort of useless update is this? How annoying! And I really need to carryout a few transactions like NOW... I can't even log into the app no more... Omo!,1
2022,The new update has made the app very terrible indeed... I can't believe how almost useless it is... Very frustrating,1
2022,"This app is the worsted app that have use, he didn't fast, misbehaving I this app",1
2022,Excellent so far good app,5
2022,Seemless best bank app yet,5
2022,After the new update I can't login any more,1
2022,This app is very useless app I have been trying to log in since yesterday it not connecting mtcheew,1
2022,Seamless.,5
2022,Nice and friendly,5
2022,"Very poor app, the update i did made it more worst. Very slow. Can do transaction at will again.",1
2022,"Worst app I have ever used, nothing seems to work properly. Everything is just giving error message. The person who designed this app needs to be arrested. 😂😂😂This app is an apology, something needs to be done urgently. Thank God I have not put in funds",1
2022,"Is very fast but i dont no how save it is for now, untill 2years",2
2022,"There network is very bad,most of the time",1
2022,Why can't I download it at all... what's wrong,1
2022,Good,5
2022,Excellent,5
2022,"The network is so bad, I've not been able to set up my card preference. I can't use my card anywhere",1
2022,Fantastic,5
2022,"I regret updating this app,I think I need to change this bank to a better one,wema bank is failing beyond imagination recently",1
2022,The app is absolutely great,5
2022,Greatest,5
2022,No star bcus I can't even login after updating hope dis is not a scam all bcus am a fan of davido I went to download dis app,1
2022,Very good,5
2022,E choke! Very brilliant,5
2022,Always having network issues to log in,2
2022,"stupid app, there service is not good too much charges, download kuda is better than them by far",1
2022,If i could give u people zero star i swear i will... U people are just mad walai if... Pls just let me withdraw my money jeje o or else una dey look for wahala... Later now una go say soldier don start there wahala,1
2022,0ok,5
2022,Best,5
2022,"The app don't load fast, or I should say it doesn't load at all",1
2022,"Not only that this app is annoying wema bank as a hole is useless, I regret banking with them. Can't log in the app when you like to they decide when they want the app to be log in and when you can use your money useless bank.",1
2022,This app is frustrating I can't even access my home page well showing half information what is happening,1
2022,Lemme know when you are through developing the app. Every new updates is worst than the previous version. Why updating it in the first place? Just wanna inform you that I can't login completely,1
2022,"I don't know if I'm the only one facing the issue of no account on this new update. I use this app on infinix hot 7, kindly do something about this.",1
2022,"This app update is nothing to write home about. By the way, why did you ask did you ask us to downdate, degrade or move to a reduced operational app. Please return us to the former if this is what you call updating. I can't do transaction any more. Remove the 1 star in short.",1
2022,"What the app does is great, but there are so many issues. You can't login anytime you need it. Their server is very bad. When you finally login, it tells you, you don't have an account.",2
2022,"This app was once a good one, but after the last two update this app is like hell, after the last update, I can't do anything on my account, please something this is very annoying",5
2022,There is always an issue with this app,2
2022,"This ALAT by wema is very bad ... have been trying to create alat pin for the past 5months now,i went to wema office to get it solve but did nothing....i can't do transactions on the app",1
2022,What the hell is this 😡 This recent update is just too bad. The app keeps saying no account with slow network response 😢,1
2022,Awesome App,5
2022,What a real app!!! I so much love and enjoy it Especially when my accounts are merged Despite the fact that there's no branch in North Central and North East where I'm but I still give kudos to them It functions.,5
2022,Ok,5
2022,Why do your app request for update almost every week???,1
2022,"For me it's been of a great help to me, the app is very fast and easy for me to make us off.....",5
2022,Too bad,2
2022,"Very excellent and efficient app the customer care services are good, very effective smooth transaction thanks ALAT",5
2022,Awesome,5
2022,The charges is to much Prefer to deal with kuda,3
2022,I regret updating this app it really a mess,1
2022,Always keep good record,5
2022,Haven't been able to login in for like three weeks 😒😒,1
2022,Superb!!!,5
2022,"Detected software bug in the fund account option and extraction of Bank statements from 3rd party Bank. Please fix it. In addition, for loans please include NIRSAL plc as a potential beneficiary. Thank you.",4
2022,Good 👍👍,3
2022,Awesome experience,5
2022,Is a great app and easy banking,4
2022,Exceptional,5
2022,Is very amazing fast in transaction. But after update now i can't able to set biometric plzz assist guyz,4
2022,Good,4
2022,Great!,5
2022,Very fast and active,5
2022,Nice app,5
2022,Nice,4
2022,Tried upload my picture and signature but the action bottoms was not working,2
2022,"Poor, why suggest the creation of a dollar card as a feature of the app when clearly, it's practically impossible to create on as the error unable to fetch card keeps displaying.",1
2022,"The App keeps Closing , can't register bvn or picture and signature. The App lags too much",1
2022,It takes forever before money sent to the account delivers unlike other banks I use.,1
2022,This update app is not okay have been having issue on my transfer since last week,5
2022,"I deposited 53000 and they blocked my account for no reason, and i linked all the identity details, i called their customer care and they are incompetent, telling me to update my address, which i have put and can't be edited, telling me rubbish",1
2022,I love this app,5
2022,Awesome,5
2022,Extremely grateful,5
2022,I can't even activate my card they told me to request for new one,1
2022,Great,5
2022,Awesome,5
2022,U re d best among others,5
2022,Good. Easy to access,5
2022,"Ever since I updated to the new version of this app, it has been frustrating, I cant send money to anothet account. You guys should rectify this issue with immediate effect.",1
2022,"Ever since I started using the alat app, I have learnt more about planning my finances, leveraging loans etc. Great app, just wish it had a higher interest rate for money between 1m and 20m like 7.5% .",5
2022,Is a very fantastic app,5
2022,Excellent 👍,5
2022,Good,5
2022,Super good 👍,5
2022,Why is my deposit restricted,1
2022,Fantastic!!!,5
2022,"Honestly wish I could give zero star. Before the update I couldn't seem to be able to get my account active, but it's even worse now (after the update) I can't even get anything done without there being a time out",1
2022,This app is wonderful and more innovative. I really enjoyed this.,5
2022,The application still needs improvement and others. The app is becoming poor more and more. Hard to access account and keeps telling error. Nonsense,4
2022,My account is restricted,5
2022,The very best app have ever use,5
2022,Excellent and faster,5
2022,"This Alat wema bank app is the worst of all I just created an account with them, I deposited 10000 inside.. now I'm trying to send it out and it keeps saying transfer failed without any reason. As if that's not enough they debited me 50 naira and they did not even send any notification about the debit and the transfer charges is 26.88 naira fur heavens sake... I'm just trying to transfer my money out from this useless bank... I'm so furious",1
2022,Improving,4
2022,Extremely perfect,5
2022,"App has working good but when i open this app, my debit card can't withdrawal money",3
2022,As u're doing good service to us we like that in u but pls open a chance for we ur customer to be having chance of borrow money pls,5
2022,Very fast and reliable ✌✌✌,5
2022,Good,5
2022,Best bank in the world,1
2022,Very well app,5
2022,"Worst update,still can't login into my account",1
2022,I'm loving it,5
2022,Love the app. Amazing experience.,4
2022,"Reasonable, reliable and quick app. Recommended for everyone.",4
2022,Am enjoying d app well-done,5
2022,The surest loaning app ever,5
2022,Excellent,5
2022,"Banking on ALAT is very comfortable, it's worth trying for non users",5
2022,Nonsense customer service,1
2022,"Now that Alat dollar virtual card is no more available what is the essence of the account, it's a pity Alat does not make a difference anymore.",1
2022,Fantastic and user friendly,5
2022,Cool,4
2022,Nice,5
2022,I don't have any branch here and want to apply for my dollar card,4
2022,"It keeps crashing , some update are missing",1
2022,Unable to verify Otp in other to link to new device... so annoying,1
2022,Best of the best,1
2022,Cool,3
2022,Nice and good banking experience 👌 👍 😀,5
2022,"The experince was so amazing, keep the good Alatbywema the best networking bank",5
2022,You people restricted my debit card since I can not withdraw my money abeg how can I withdraw my money,2
2022,Great app,5
2022,"I sent #20,000 to my Alat account and I can't transfer the money out. The app is displaying debit restricted. I have contacted the customer care several times and I've spent close to a thousand naira on call card but to no avail. They keep telling me to be patient that my case is been treated and nothing is done yet. Please I need explanations to know what happened to my account.",1
2022,I am giving this app zero ratings after downloading i was un able to create account i was getting too many errors like timeout could not validate otp cannot upload image,1
2022,Great app well done team...,5
2022,Awesome App.. I Love Alat 🥰,5
2022,Do you run referral program,2
2022,What's the solution to debit Restricted account status. I don't have time to go to banking hall at all.,2
2022,Good to use,5
2022,I love this app.,1
2022,Alat app is fast in terms of making transfer with good user friendly interface,4
2022,Up till now I can't create an account.. telling me we can not validate your image🙄 until I go Dubai go snap selfie before validation go work? Things that gives me stress I hate,2
2022,I cant do anything on the app after the upgrade..... Please do something,1
2022,Your response to customer is very poor My account was restricted for the past 3 weeks despite the fact i uploaded all my documents and verified. One of your useless customer care on WhatsApp telling me i don't put address for verification. I don't think the person know his or her duty. Kindly look forward to my request. Put my account back to active. Activate my account now.,1
2022,"I have been trying to create an account for myself. Error message is ""could not retrieve validated image"". What do I need to do ?",3
2022,Akara is effective and efficient. If all else are not working Alat works,5
2022,You rolled out a new version and then old version starts throwing development error 🤌🤌🤌🤦‍♂️,1
2022,This bank is doing well 😊 👍,5
2022,Good,5
2022,nice one,5
2022,Easy to used...👍👍,5
2022,Great,5
2022,"Pls, avoid this app.. So many errors And their customer care is the worst. I don't want to go into full details but pls, avoid this app 😑",1
2022,"I taught I was d only one facing dis problem, d app is not logging in Code not working also",1
2022,Still Awful,1
2022,Good,5
2022,"Something is wrong with this app, almost all the verify code not working, the annoying message is code expired even when is not up to a minute. Chai",1
2022,Perfect Ok,4
2022,Excellent,5
2022,You've been so great,5
2022,"I have been trying to reactivate my account but the app is just frustrating and keeps telling me app stop,ok I tried updating the app still it's not working.wema should work on this thing they call app because it's frustrating.",1
2022,Very bad have not been able to login into my account,1
2022,I created my wallet account and the account is telling me that your account is not active,1
2022,"Alat brokemy heart... Have provided the right details for loan,remita Have been activated mandate submitted to my bank, for over two two months now. Have not received anything in my account. Alat debited my salary account three times in a roll in one month ..took me serials of mails calls stress going to bank to lay complaints before my money was reversed...very unorganised Bank",1
2022,The best App,4
2022,"I would have given them no star if possibe debiting unnecessaryly, it takes everlasting to receive money sent to u I hate this bank",1
2022,"The features on this upgraded new app has provided me the seamless experience promised to me by the bank. I'd advise others to make use of the app to enjoy the benefits. I got my salary loan processed in no time, your push notifications keep me updated about what's happening globally. Keep up the good work, with you all the way.",5
2022,It's simple and convenient,5
2022,Good 👍,5
2022,I'm not surprised with this trash you call app because it's Nigerian built and anything from Nigerian should not be regarded as anything. What am actually surprised about is how this worthless stuff got it's way to play store in the first place ( play store should be ashamed of themselves),1
2022,"This upgrade has no meaning honestly.. I've only been able to login once since the upgrade.... Please Wema, fix this issue asap",1
2022,Very good app,4
2022,Alat is good 🙂 You guys have improved Kudos👍,5
2022,Very good,5
2022,Great experience,5
2022,Excellent,1
2022,"What's happening to your ALAT app pls??????? After the upgrade, ve not be able to access my account telling me my login (email address) is not connected to an ALAT Account and I am like 🤨🤨🤨🤨🤨🙄🙄 Pls you guys should quickly fix your stuff abeg!!!!!",1
2022,"Nice features,,!!!",5
2022,Best banking,5
2022,This app is far from good. What a frustrating app,1
2022,I can't access my account with 3400 inside because you people refuse to approve my personal details,1
2022,Am okay and satisfied with the app,5
2022,This is total Rubbish ; delaying Payment for Over 3days Before Reversal or I don't even understand 😑...,1
2022,Have tried so many times but it's not just working.,1
2022,"Good app, alat no more delay",3
2022,"I downloaded the app, but had to change my phone settings so the app got deleted. Now I re installed the app but can't log back in. It's saying the email address is not linked to any alat account.",1
2022,"Please you guys should try and be sending alerts on time or better still if you don't send messages, it should reflect on the app please 🙏🙏",1
2022,"On logging in to the App, the App keeps on going back. The App is just inAPPropriate for use.",1
2022,Very useful app,5
2022,Excellent,5
2022,It been hard for mi to update To check my balance enquirers is war,1
2022,Wow,5
2022,"I just don't know the words I should use to describe this app. You keep on asking us to update, still the problems persist. The best way for you is to drop this app and bring back the old app ""Wema"" Alat is 0 rating",1
2022,It's a good one,4
2022,Finally a dark mode... Thanks,5
2022,I wish I could give it zero star I can't transfer to other accounts 😭 and the app always crash and it's so frustrating to use.,1
2022,Good to bank with alat digital bank that gives room to save and manage my money,5
2022,I love it,5
2022,So disappointed... Bank keeps debiting me,1
2022,I uninstalled it because my submission has never been reviewed for almost a month. I submitted bvn and signature but nobody reviewed my submission,1
2022,Most useless app I ever see ❌,1
2022,Not easy to use,1
2022,Nice app,5
2022,Fast and reliable,5
2022,Good,1
2022,Good app,5
2022,Fantastic,5
2022,Excellent app,5
2022,Very good ooo,5
2022,I don't like ads so don't send add to me,5
2022,This app did not work at all,1
2022,"So stupid, it never opens on time",1
2022,Fix your Network and stop the incessant crashes,1
2022,Very smooth and convenient,5
2022,Wonderful experience,5
2022,"This app is rubbish you better go and rebuild nonsense app, for the past three weeks have not been able to login I will just see unfortunately the alat as stop Rubbish",1
2022,"This App is really forsaken me right now, i got robbed right on October 10 2021, i lost all my access trying to logging have been giving a lot of headache because i can't remember my password and secret question okay i visitted one of the wema close to me at unilag only to find out they can't help me to get back online. Seriously this annoying, i had even follow all procedure in the app to get back online all in vain, i was told that it will take them 9hrs to review my image,24hrs became1month",1
2022,"This is a nonsense bank app,so annoying ;my money was deducted for bank statement",1
2022,The app is not working well I can't make transfer since I update it,5
2022,Rubbish app after a Debit restriction on my wallet yet after contacting their customer care their wasn't any improvement or changes infact am rating it 1,1
2022,"I would have checked the review before installing this app, honestly is a regrate, only God knows how much i have spent in calling their customers care for the past 4 weeks and all am getting is story just bcos of a common loan.. to an extent they even went to my parents house to confirm my address even told me to go one of their Branch yet story.. i have to rush and remove the small money i have with their account before i will hear another story ooo..",1
2022,Downloaded the App using my data and couldn't register. Please fix your App before you put it online,1
2022,There should be a column for pdf submit manually There should be an alternative like the last one where we can upload a pdf format of our statement due to service issues this upgrade is great but there should be a column for that please try and help us out,1
2022,It's so good doing business with wema with the help of this app,5
2022,"i cant even loggin since the last update. just keep on stoping 😡😡 Almost two weeks now , Does it mean those developer hasn't notice that??. Abeg I wan comot my money o",1
2022,You keep sending OTP to my old 2015 line that has been claimed and given to another by the network,1
2022,My account was restricted please how can I unrestrict it My wema app refused to open my bank login,1
2022,Good,5
2022,First of all congratulations on eating my money I transferred 15k to this stupid app and i cant withdraw And any time i want to verify my bvn the app keeps crashing I am going to sue this app for fraud 😠😠 I Know the stupid developers wont reply me because i said the truth Foolish people,1
2022,So nice,5
2022,Perfect Bank 🏦,5
2022,Very easy to operate,4
2022,Good,3
2022,I love Alat by Wema,5
2022,Highly disgraceful set of bankers. I can't even log in. It's time to close down this account with wema.,1
2022,The app was working fine but after the previous update the app has been misbehaving,1
2022,Not working well on Ipad It keeps force stoping.,3
2022,Am new to this App But i cant make a transcation Is telling me that my account is not active,1
2022,Good,5
2022,"This bank has gradually gone down the drain. Alat just disabled my debit card without it expiring. I log into the account it's telling me to request for a new card. Card control not loading always in error. Reverse a failed pos transaction, it's up to a month now nothing. Useless bank. And to think they started well with the app. I will never recommend this bank to anyone. Customer care service is garbage. They don't reply email.Agents will speak a lot of grammar ,waste ur money. Zero Star",1
2022,"I've not been able to use the app for almost a year now, even after uninstalling and reinstalling. It's frustrating, please advise.",1
2022,Awesome app,5
2022,"This App Crashes like no tomorrow, can't even update my information on the app without having to sign in every 1 mins, after it shows an error message of the app being ""Stopped"", why the hell would I be into this app, if I can't even last 2 mins without being knocked off, in the middle of something, so assuming I'm in the middle of a business deal, this is how I would be struggling with payments ? ( Debit/ Credit)? Very annoying,please remove the restrictions,lemme transfer my little funds out.",1
2022,I funded my account . with 11. Thousand naira. But it didn't reflect. And their customer service are in active,2
2022,"I think this is just to fustrate your customers, the update is worst and fustrating. I wouldn't have updated my app.",1
2022,Fantastic,5
2022,It hangs at times also disconnects by itself... that can be annoying but apart from that it's a good app,3
2022,Why can't you use fingerprint any longer? 2 stars because of that,2
2022,Excellent for them,5
2022,Good,5
2022,I rate you five start because the app is very good,5
2022,The updated version is worst and it's showing my account at all.,1
2022,"My accounts and cards have refused to load, he ce can't so anything on the app. This new update is not it at all...",1
2022,"Very frustrating, I can't access my account it keeps telling me I don't have an active account, do something about it",1
2022,Hood but make it less stressful,4
2022,Awesome 👍,4
2022,I can't login to my app If I know I wouldn't update the app,1
2022,"Seriouly speaking, i have no good rate for this app, sorry to say!! I have been trying to fix up my app for some times now, when it get to snapping my signature, suddenly it will stop working. I tried to upgrade the app over and over again, still the same. This is really frustrating. I wish u could find solution to this issue.cos It really messing us up sincerly speaking. Thanks",1
2022,This upgrade is actually downgrade in disguise. Since I updated the app I can't login if I manage to login I make transactions. If you've not upgraded I would advise against upgrading o keep your old app and manage it,1
2022,I love it,5
2022,I always have Swift transactions with wema... Wema bank to the world!!!!!!!!!!,5
2022,"The worst banking app ever, most times can't even login",1
2022,Very good,5
2022,"After the update the app has been poor,,",1
2022,I dont understand i didnt see my account balance what is going on,1
2022,"I would give zero stars too. What nonsense? You update an app to a worse version? I managed to downgrade and sign in is not working anywhere, even on the web",1
2022,I swear I regret having an account with bank so annoying just to login na problem,1
2022,Since I sent money to my account I have not been able to login... Wema bank please try fix this let me withdrawal my money I need it,1
2022,Wema bank and therr app are both horrible when it comes to network,1
2022,Worst bank ever It was working good and fine until they came up with their stupid update and now it's useless I wish I never updated the app 0/100,1
2022,Awful,1
2022,Very very useful,4
2022,After i updated the app i couldn't login up till now,1
2022,How I wish I can give this app and the wemabank zero star🌟 Because they're not reliable,1
2022,Its convenient,2
2022,I find it difficult to log in the app ain't good at at all.,1
2022,"The customer service Care was so poor and unprofessional, I regret banking with Alat",1
2022,The app keeps failing.,1
2022,Fine!,5
2022,This alat is real,1
2022,It's easy and convinent,5
2022,Attractive,5
2022,Excellent app,5
2022,Nice and cool to use,5
2022,"Not working perfectly when updated, even up till 16/4/22 is not working at all.",5
2022,The best,5
2022,"Excellent app..no need to visit a branch, fully automated",5
2022,Good one,5
2022,I am having a lot of issue with this app and the bank itself I shouldn't have operate with them if I knew this is how is going to be Money is just been deducted from my account without my consent and I won't receive any debit alert,1
2022,Very easy to use and understand.,5
2022,"This is Soo bad. I don't know what head or tail to make of the fact that I received money into my alat savings wallet only to log in and found the wallet card itself missing....now I don't see my balance nor my acct number and other details the card contains. I have already written a private email and hope they do something quick to gain my 5 stars rating...for now, they deserve a zero rating.",1
2022,I don't just understand this kinda network you people have on your bank app. Which one is your accounts failed to load? It's affecting my transfer's cos I can't literally transfer,1
2022,Can't find my account on my dashboard. Is it a must for you to update the app??? I regret updating this app.,1
2022,Good app,5
2022,This is all nonsense if I paid ₦1000 into my account and my balance says ₦992.56. What happened to ₦7 plus or are you part of those banks that thinks that Nigerians does not care about little charges. It's hurting and we will make it loud.,1
2022,Exquisitely Fantastic,5
2022,I regretted having account with wema bank. Nothing is actually working good with the Bank. In terms of services to their customers infact they need total overhauling.thank. Giving one star does not what it infact zero star is what befit you Bank. I had I transaction with POS service where I was debited with #20'400 with out payment and to revive the transactions is war. I work had legitimately for my money please ma/sir do I need to work harder to spend my money again.,1
2022,Very good and easy app to use,5
2022,I can't login on my phone. Or doesn't my phone support the app,1
2022,Seemless,5
2022,"Great app. Makes my transactions seamless and faster. The dark mode design is terrible though, the colors are disturbing my eyes.",5
2022,Very good one,5
2022,I think the most stupid mistake I've ever done is downloading and saving money into this app I saved #30k and when I want to transfer it back it keeps showing your account is inactive I contacted their WhatsApp number they keep telling me we want you to know this document is still pending I called their hotline all they keep doing is playing me songs Please Wema pay my money back I need it,1
2022,Perfect,5
2022,Very good,5
2022,So fantastic,5
2022,"Good evening pls this is just an headache have been trying to open the app since but I don't understand what is going on, since the time have open this account since I Ve not been enjoying this bank at all, I used to try the ussd code but is not going, I opened at sango branch Ibadan and I Ve been trying to collect atmstill network issue, I even went to another bank yesterday mokola branch Ibadan still network issue may be ishould withdraw my money there and u people should block the account .",1
2022,it delay before it load,3
2022,Great,5
2022,Extremely exceptional,5
2022,The app is ok nd good,5
2022,It's nice and simple,4
2022,"Fair, but the app is slow sometimes.",3
2022,Perfect,5
2022,I really love this app Easy to use and very fast,5
2022,Very poor. Even services offered by the bank is zero.,1
2022,Cool,5
2022,Adegbenjo Abimbola Adedamola,4
2022,Wao,5
2022,"You don't deserve even 1 star how on earth will I get a credit alert on my email,sms and even Mobile app yet I don't see my money? Please work on releasing my money",1
2022,Please avoid. Do not bank with these clowns if you value your time or your money. This will be my last transaction with these bozos.,1
2022,"Awesome app with beautiful dashboard and easy access, please verify my account a bit faster so I can get full access.",4
2022,If I could give zero stars I would I received money and this app sent me notification that I received the money but my balance remained exactly the same the money did not reflect and all effort to contact them has proven abortive call and they will keep doing advert until you run out of airtime their help email is not responding,1
2022,Fine nice beautiful but not yet download,3
2022,my account is restricted for debit and I have been sending emails without reply,2
2022,"I wish I didn't try to update this app, it didn't work for a week. I now uninstall to reinstall and the app has been showing pending for over a week. Guys do something about you app or just delete it from playstore.",1
2022,Unable to activate my debit card,1
2022,Gud 👍👍👍👍👍,5
2022,Great banking app! Very easy to use.,5
2022,I dont understand these App after opening an account through the App ..i took all neccessary document n Valid ID Card to the Bank to Uprade and also fill all forms n paste all information with my Valid NIN Card on the Apps has well just for clarity .... The App still stick out my Valid NIN Id detials with picture of it,1
2022,"Common do something you guys weren't bad like this, your app isn't working and i cant make withdrawal",1
2022,"The app is so buggy. I changed phone and after putting in my log in details, it sends an OTP and when I put in the OTP it says it has timed out.",1
2022,This is the most useless online banking app. Please I will advise everyone out there not to consider using this app and the bank entirely. This App will disappoint you when you need it the most 😡😡,1
2022,"Won't connect most times, can't rely on this especially if you need it for emergencies",1
2022,I hate this new version 😭😭 someone can't use fingerprint again even the funniest thing it's that your network its very slow,1
2022,Very bad banking network I've ever seen,1
2022,"Not bad but if the app will be down for a while, always send notification. Whenever the app is down it affects businesses",3
2022,"What in the bloody hell is this new update??? Since I updated, the app has been misbehaving! Kindly fix up.",3
2022,Your app doesn't work after the last update. I uninstalled it and reinstalled it and now I can't even login. At least before it could open but I couldn't do anything. Now I'm stranded. Fix your app. 🤦🏾‍♂️,1
2022,"This app is rubbish!! They create my account after all process immediately i put in money they restricted my account demanding for id and same process which they said was successful, is that not stealing?? I have downloaded my (nin) many times, signatures still no way to get my money back. iwant my money back i dont want the account any more. Release my money!!!!",1
2022,"The app is nice, just that I can't access dollar virtual card. Please do something about it.",3
2022,I regret updating these latest version. Couldn't log into my account the whole day .,1
2022,Application refused to open .. I am tired of all this. Even USSD code is not working.,1
2022,Fantastic,5
2022,Great app,5
2022,"This app is great, i love it",5
2022,This Bank is unique,5
2022,💯 good,5
2022,"Updating this app is too slow and time wasting, kindly work on it",1
2022,Since after downloading this app I haven't been able to sign up.... after taking a picture of my signature the app will close by itself,1
2022,Good,5
2022,Easy to use,5
2022,I find it difficult to upgrade the app,2
2022,Nice app,1
2022,"A very trustworthy app ever when dealing with transactions. It's make me feel comfortable even when my transactions is having network problem. One of the best app indeed. But the only error I could sense is that, when I had an issue of transferring money mistakenly to another bank account and i contact wema customer care on Facebook, I actually gave them every details they asked for but till then, they keep on saying they are waiting for responding from the other bank. So painful for me 😣",4
2022,Best ap ever. Easy to use,5
2022,Make sense ...but network issues only,4
2022,"Why is it that your unnecessary charges are too numerous, different charges for just no reason, something should be done, if someone leaves like ₦300 in his account, within 3 days, that account will read ₦0, it's just too much why ?, When you are not the only bank",1
2022,Fast and reliable,5
2022,This app is not opening on my Samsung J7. Please do a version that can useful for all,1
2022,It's been a roller coaster experience from on boarding to availability of different transaction options. Very seamless to use.,5
2022,Good,5
2022,Very amazing,5
2022,They are accomplices to loans sharks that are driving Nigerians into depression. Many have committed suicide because of the platform Wema Bank offers loans sharks,1
2022,"I don't know why it say debit restricted , it's a issue when you can only fund but not withdraw money... Is this another scam?",3
2022,Perfect app for my transactions,5
2022,I dont have any issues with the app is very easy and good,5
2022,"I don't know why I can't activate my account, is just been restricted and I've already fill all the necessary documents, I even went to nearest wema bank branch for help but nothing done, am only told that is online app not branch app I don't even know what else to do after complain on all the platform, Twitter, Whatsapp, email and so on. I have over 170,000 naira Pls help me out",5
2022,Very bad Doesn't want to borrow me any loan,1
2022,Top notch,5
2022,Bravo,5
2022,Please I did not say I wanted a new account...I want to open app for my old account and see my self with a new account.... I press login -NEW ACCOUNT I press sign up- REGISTRATING NEW ACCOUNT. so what should I now press!!!!????,1
2022,"I find it very difficult to activate my ATM card, it keeps showing "" I currently do not have any debit card"" I've tried calling customer care yet i can't still find my card on the app. Its so annoying 🙄 😒",4
2022,"I cant even use dis app again in my life Thou i dont have wema bank account and i open this 😩 app and i fund it, immediately they restricted it and anytime I want to remove the money, they will say the account is not active 😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠 is this an app 😠?",1
2022,"I think you guys should have a dark version of this app. I mean like dark mode, like other apps You Gerrit ?",4
2022,Maybe,3
2022,Always Swift and good service,5
2022,Best bank wema alat,4
2022,Best digital banking app ever,5
2022,Too slow,3
2022,Very nice I've been enjoying it's so far Thanks alat,5
2022,It's being wonderful most especially goals,4
2022,😍,5
2022,I love this app just dat it do give me problem whenever I want to login my acct,5
2022,"I can't login and if I successfully login, which happens once in a hundred try, I'm not able to do anything. Why does it keep saying problem with the server taking long??. Fix up or I dump you.",1
2022,Nice,5
2022,Good service,5
2022,Hi Good day Your new update is beautiful but beauty won't transfer money...its now so slow takes longer time to load I have not been able to send money since yesterday... please fix it....,1
2022,"Something is definitely wrong with this app since the recent update. For almost 3 days now, i can't log into my account. What's going on!",2
2022,"I really don't understand the problem with ALAT since they updated this there app i started having issues with login, why not solve your problem instead of using artist as an ambassador, keeping us in blink i can't withdraw my money i majestically deposit what kind of is this problem.",1
2022,banking made easy,5
2022,Good,5
2022,The new app update is completely out of control I've been having problem every single time I need to use the app. So annoying and frustrating,1
2022,Good App. Does the job.,4
2022,Since the update ur app as been lagging everything isn't loading recharge of airtime failed try to update the app nd make us choose maybe we want white or black background not u forcing it on us. Please do something,3
2022,Ive been using the app for quite some time now...and i must say..the app is amazing... Thank you Alat for a job well done Two thumbs up for you...,5
2022,"I'm suspending anything I have with this app once I can I withdraw the money I have in there. Very frustrating, it works at it's own convenient time which is not good for me. I have been using Alat but this recent update won't to finish me but I won't let that happen.",1
2022,Your app is SO SLOW I can barely make transfers ?!,2
2022,Good,4
2022,👎👎,1
2022,"I can't log in for 3 days now after the last update. If I finally log in which happens once in a hundred times, nothing works. Can't perform any transaction. I recharged 4 days ago and since now I haven't received the airtime even when I have been debited and it's on the transaction history.",2
2022,Great App,5
2022,Extremely terrible...Left my house going to Magodo for an appointment..only to get to where to get money from and my App keeps rolling... I have been stranded for almost 3 hour with no solution in sight... I was told oooo...but still went ahead to download this App ooooo What do I do now,1
2022,"Extremely disappointed by the updates on your app. I use to trust alat by wema and very proud of their services but as it stands I doubt of I can continue using your service or recommend you to anyone. Your app never logs in even with the best network, if it eventually logs in you can't do anything. This is super frustrating for a platform that was working fine. I'm very disappointed.",1
2022,"Enjoying the app so far but Alat now takes almost forever to load. Chai, very frustrating",4
2022,You can't even trust this app and the Bank itself cause it keeps disappointing all the time,1
2022,awful. tueh😣 the worst mobile banking application I've ever used.,1
2022,"Error in biometric programming for the app. Authentication keeps failing during login God forbid , slowest server in the world",1
2022,I can't register on the application,1
2022,This App is beginning to annoy me.Cant even login Authenticing for how long??if you eventually login..to do transfer na war..and your freaking short code doesnt work. Emails are not responded to..what sort of thing is this..,2
2022,"I wish I can give zero stars, cause what the heck????????? I regret updating this app, I would've just managed it the way it was with 'Alat keeps failing' notification! Since I upgraded, I've successfully initiated just one transaction, other times, I'll try logging in, biometric authentication takes ages, thereafter 'there was a timeout'. User name and password nkor? Same thing. When it finally logs in, can't retrieve receiver's bank name 'there was a time out'. Your app network is tooooo bad.",1
2022,The new update is terrible,1
2022,Since I updated the app I can't login and if it manages to login I can't make transactions. Attend to this issue,1
2022,"This app is trash, it always fail when you wannna login and keeps on stopping by itself. Opening this account is my worst regret",1
2022,"This app update is wack it doesn't open most times, and it's too slow for Transactions",2
2022,This app gives me issues everytime I login authentication takes forever when it eventually goes through every other thing is timed out or server not reachable makes u leave and go back repeatedly and can rely on it if its an emergency...I'm so upset 😡.please work on it using this review don't tell me to email any help to alat i don't have that time.,2
2022,Not use before,3
2022,"Since I just installed the app on my phone I have been trying to sign up, but I can upload my picture, it keeps saying ""Maximum size exceeded"" and it's fustrating.",1
2022,What kind of update is this??? My account isn't loading!,1
2022,I'm not happy with you people at all.. why will you blocked my account for no reason 😒,5
2022,It is good,5
2022,Alat is the best banking app ever I never have issue with it Thanks 👍 😊,5
2022,Excellent,4
2022,Nice app,4
2022,Its telling me my account is not active even when i have put in all the information the need,2
2022,The network it's too slow why?,1
2022,The app is super and user friendly...just that the date and time is over 90% incorrect,4
2022,The app is good but the problem of it is it's going very small,3
2022,The app takes too much time to load,1
2022,Let try,5
2022,Excellent,5
2022,App is good but too many issues with account balance updating. Transferred funds between accounts and 3 hours later still waiting for credit. This not good enough and it happens too often.,1
2022,The LGA/LCDA for Benue state is not displaying therefore making the whole work frustrating here in Benue state.,1
2022,The app was great when I stared using it but always flunctuate and disappoints most of the time now. It may not lunch for several hours.,1
2022,Very good,4
2022,Cool to use,4
2022,"The app is good but It's very slow for an urgent transaction, sometimes it doesn't load.",3
2022,Super app,5
2022,Very good app I love everything about alatbywema Good successful transaction Easy to buy airtime without delay I have gotten my ATM card Thanks Alatbywema I'd recommend this app for everyone,5
2022,My experience with alat recently was a big disappointment. All because I deposited over a 100k. My account was restricted and was asked to upgrade. I spent a month on this upgrade moving up and down going to different branches. I sent several mails that wasn't attended to. And when you call customer care they'll keep you on the queue forever. And it's not toll free. And to this point I can't even access my account it says authenticating and never log me in.... Really disappointed,2
2022,This is one of the worst app I have seen,1
2022,"With the latest update of this app, I had a terrible experience using it. When I was about making trnasfer, it would just hang and not load up anymore. Please, help do something about it.",4
2022,It's great. Absolutely no complaints whatsoever,5
2022,Owesome,4
2022,Good. Especially the customer care unit.,4
2022,Very good application. Very dependable also,5
2022,"This app is taking time to load ooo.. I tried checking my account history, it is not opening.",1
2022,"Great app, except for the biometric verification that always say successful and still put biometric failed after the successful verification",4
2022,"This update is the worst ever. I can't login, if I manage to I can't transfer. Please sort this out",1
2022,Nice app,5
2022,Alat is nothing but a thief... my 27k plus was debited and up till now they didnt tell me how it happened or what is the purpose of that.... I tried calling their number but they hang up on me when I told them the reasons for my call..... you guys better return my money back to the account,1
2022,Why are you taking much time before upgrading someone's account despite submitting all the required documents. Three months! Haba!! And you are shouting youre no 1 in terms of digital banking. You better fix that problem before I can rate you 5*,1
2022,Excellent bank,5
2022,I love it Is very fast and i have never face any diduction and is feel saver,5
2022,Try and support my payday loan,5
2022,How can i get a loan,3
2022,Good,5
2022,Excellent,5
2022,"My only problem with the app is their virtual USD card, when will it be ready",2
2022,Trying to set up account But is not going tru,5
2022,Well i am just starting using it... But a bit stress before creating an account,2
2022,"My transaction limit is limited, I've uploaded the necessary documents and yet the limit is still there.",1
2022,Best leading app for me. Unique and mind blowing.,5
2022,Bam,5
2022,People think Wema is a scrap. I'm happy to tell u that it's the best bank in Nigeria. They are the only bank that comes to ur aid when u need it the most. Thank u Wema bank.,5
2022,Good,1
2022,"It's a nice app, makes banking easier for me",4
2022,Best,5
2022,"The app was more than even terrible, anytime I tried to upload my documents, it always stops itself. I don't know why.",1
2022,Good,5
2022,Great,5
2022,Now I understand you before I never want to use you bank because I sent money and I was told debit restricted but now is active,4
2022,My best bank .,5
2022,Very annoying,1
2022,Excellent,5
2022,"Works fine, just that I have been trying to get my debit card but I won't be able to submit the application when I have enough funds in my account, it won't allow me to proceed buy when I have less that 2000 naira in my account, it says I have to have at least 2000 naira in my account. Kindly help me resolve this issue @Alat",3
2022,Awesome,5
2022,Hi alat I need transact money say my account is not active whay,1
2022,Great app,5
2022,The best way to get Digital account it's number one,5
2022,Very much okay to use,5
2022,Horrible experience oo I open account for the past few days now and i make a transactions then I uploaded all the documents I ask to still my account is still restricted and yet nothing as been done I can't even fit to withdraw my money back this is too bad😡😡 no be by force to do banking oo it's better you ppl short it down before swear kill una.,1
2022,"Best app ever. I got an account in 2 mins, what other banks couldn't do for me in 2 years. I promise to use Wema for a long time.",5
2022,Not bad,2
2022,"The app is good in itself but your charges are scary, I've been using other bank apps too and their charges are very moderate but with alat the way my money diaappears from my account c/o uninformed bank charges are quite alarming and as a result I'm scared of leaving my money in alat, please review your charges to align with other banks. Thanks",2
2022,Amazing app,5
2022,"So 9ice , fast and easy",5
2022,I don't know why this app not accept my pin. That is why one star is for u,1
2022,Alat is d best always,5
2022,Great app. I love it,5
2022,I was told your Dollar card isn't working? Did the upgrade fix it?,3
2022,Alat is faster.,5
2022,Nice,5
2022,😘💕,5
2022,Fascinating,4
2022,Each time I try linking my USSD it says incorrect account number or DOB It's a lovely app tho,3
2022,Nice app,1
2022,Good,5
2022,Good experience,5
2022,GOOD!,4
2022,The app keeps closing by itself,2
2022,"Over month now my app is not workings, and I have a savings there any help. So I can make use of my savings",3
2022,Wonderful,4
2022,A great app,5
2022,Awesome,5
2022,Very easy to use thanks,5
2022,"At the moment quite bad, I am 40% into creating an account and the APIs are misbehaving, getting an error occurred trying to retrieve contact details. Please fix this issue. I don't think I'll have the strength to walk into your banks to continue this process.",2
2022,I always have issues during my in app purchases like with alat I can't purchase anything online I just lost a sweet deal online now 😢 😕 But the app is great wonderful user interface,2
2022,Very good,4
2022,I love the app is awesome and easy to acces ALAT ALL THE WAY SO MUCH LOVE FROM ME TO YIU ❤️❤️❤️❤️❤️❤️,5
2022,Am giving it a 5 star it is the best online bank I love it soo much. No delay in sending and receiving funds❤❤❤,5
2022,Thé app keeps crashing on my phone,2
2022,Very cool app I like it.,5
2022,Good,5
2022,"Great app, reliable! No problems yet, hopefully there wouldn't be.",4
2022,It. Ok,3
2022,Great,5
2022,Simply the best,4
2022,Best among other app ❤️💯,5
2022,Best ever good,5
2022,I updated the app and it's not opening when I click on the login button.,1
2022,It is such a wonderful experience using this app.....You guys are the best💋❤️❤️❤️❤️🤗🤗🤗🤗,5
2022,"This app isnt creating my alat wallet, its requesting referral code, pls help",4
2022,Booommmmm,5
2022,Wow it's a nice baking app,5
2022,The app is good very very good i love it the only problem is that if u minimize and clear it wull log out from ur account thats the only issue,5
2022,"It's the best mobile banking app I've used so far, I've just got one issue with it, which is the denial of loan. If I didn't need the loan, heavens know I won't apply for it",5
2022,Excellent,4
2022,I love the app it's nice.....,4
2022,"I have nothing to say, the app is 👍 good tho",5
2022,Excellent 👌,5
2022,The app is force stoping when I log in. It started after I upgrade to the new version.. How can I downgrade back to old version pls.,1
2022,Good 👍,5
2022,Very friendly,5
2022,Super cool,5
2022,The bvn issue,5
2022,"Make the app easy for registration! It closes by itself when I input my contact details...and it keeps showing errors for almost everything I click.... I'm unhappy because I'd already created an account but to finish it, is the problem now...I can't proceed to bank account creation or card request without updating my contact information! I'm uninstalling the app anyways I",1
2022,Awesome 👍.,5
2022,Awesome,4
2022,"It's a Nice App but my account status is ""Debit restricted"" ever since I activated it. Once the restriction is lifted, I'll increase the rating.",3
2022,This is my best app ever,5
2022,"Too bad, you can't get a salary based loan without your organization / company name listed on their system.",1
2022,Well secured and fast transaction,5
2022,Beautiful experience all the way am enjoying this apo,5
2022,Excited,5
2022,Very good,5
2022,Excellent,5
2022,"why is alat advertising the virtual dollar card if it doesn't work, it's showing coming soon,if it's not ready why say you have it in the first place",1
2022,"It keep saying ""maximum size of image exceeded"" when I was trying to do selfie verification",3
2022,I can't even pass the registration. Tried many times Updating a photo of my face but nothing. Am not even sure if the services they should work on this App.,1
2022,Wema ALAT has been updated.,5
2022,Very fast to update.,5
2022,awesome app,5
2022,Nice,5
2022,"Fast, comvenient and easy to use. Most of the questions one needs to ask are on display. I think the app is perfect. Everyone will find it very easy to use",5
2022,Bad banking while your card control is not working i received your ATM is useless,1
2022,Wonderful,5
2022,Service is seamlessly superb but I think the app colour is too sharp. Purple or lilac would be more appealing.,3
2022,Wonderful experience! Wema Alat is the best Bank App I have used so far...,5
2022,Perfect,5
2022,Fantastically okay,5
2022,"Sincerely, the operation is easy , straight, direct unlike most other banks apps.... WEMA ALAT App.....a name-solution for every home's financial needs. *I had issues with my password, and without seeking for an assitance from the bank, I was able to reconfigure it, and.....Wow",5
2022,".. I so much love the app. Though, transactions take long but it'd surely go through",5
2022,Hardly open and this if u manage to open it u start battling with adverts,2
2022,It's very cool and nice ....love it,1
2022,Excellent,5
2022,terrible service sometimes.,2
2022,"my experience on Alat has been super exciting...unti lately am trying to apply for a Payday loan but it seems not to be working.... just saying loan has been approved and disbursed... yet i haven't received any loan, and I need it for emergency.",5
2022,Is app is too slow,1
2022,So fast and great to use,5
2022,Bank of bankers,5
2022,Easy to use,4
2022,One of the best app and fastest app ever 😊,4
2022,The experience is awesomely okay,5
2022,Alhamdulilahi,4
2022,"Stupid app, virtual card, virtually useless, can't view detail or top up card, app will close immediately...stay away from this rubbish",1
2022,Should improve more,4
2022,Good app but they need to do better,3
2022,The bank is very good,5
2022,Very good of wema,3
2022,Best bank,5
2022,The app is great. But I can't withdraw my money since when I funded the account with 100k. It Always shows debit Restricted on my dashboard.,3
2022,Great bank,5
2022,The best banking experience.,5
2022,My account was restricted and I have done all the necessary things I was asked to do. For a week now yet no response. please is this a fraudulent app?,1
2022,The best App in my phone.... Also the best bank app in existence,5
2022,Awesome,5
2022,Excellent,5
2022,"Hi wema.... Nice work you've done here. But please I can't seem to get the virtual dollar card.... Is this a general stuff... If it is, please fix this issue, Thank you",4
2022,There should be option to upgrade account,5
2022,"Good app for bank transactions, always reliable",5
2022,Love the app every fast,5
2022,"Nigeria best banking app, love it",5
2022,Good apps,5
2022,Beat bank app for me. Easy to use and I love the goals feature.,5
2022,Awesome,5
2022,Very good customer support,5
2022,Very good online bank but the bank charges are too much.,3
2022,Interesting app,3
2022,Best ❣️,5
2022,Very nice,3
2022,Good,5
2022,"App is awesome, all works great... Only that the loan function is working for me... The loan isn't working!! I could have given 5 star, but I'll retain the 2stars till probably whenever I can get a loan 😂😂😂",3
2022,"You people are very stupid, I have trying to upgrade my account to tier 2 savings account I used my nin and national id card over 20 times you rejected it, I have emailed, call, text on what's app, customer service nothing is working on top my own money oh is like you people are mad",1
2022,I created a new account and it's keep telling me error retrieving email when creating a transaction pin,1
2022,Sensational,5
2022,My very best Internet banking option.,4
2022,Excellent,5
2022,I like your Loan services n prompt response from customer service Center,5
2022,Good,5
2022,Good app fast transactions But no way to contact customer service,3
2022,Nice app,4
2022,Good,5
2022,I've been enjoying the services so far and even when I experience difficulty the customer service is superb,5
2022,"The problem i have with this app is that i cannot transfer more than #20,000 is so annoying.",5
2022,"You people have been very annoying. I've been using Alat since 2017, I even participated in opening of account for others and the experience was okay... Not until my ATM card got expired last year and I ordered for another one since January, I was debited immediately but till today being the 7th of April for over 4 months now, my ATM card has not been delivered. I've called and called, you people kept telling me you're working on the card. You people are so incompetent. I'll stop using your acct",1
2022,Excellent.... PSA,5
2022,The app is interesting during transactions and is my best app for transfer..keep it up..just work more on ur speed during transactions,2
2022,Amazing 🤩!,5
2022,Good and fantastic 😘😘😘,5
2022,Can't login,1
2022,This app is really nice...Only that transactions take time but it eventually goes through.,4
2022,Awesome!,5
2022,The app keeps crashing on my android 11 phone,1
2022,Good,4
2022,The app is good but having issue with the upload of my ID documents Everytime the app stops and log me out when ever I try to upload my nimc or voter's card,3
2022,"In one word ""beautiful"" life made easy",5
2022,It's good to use this app and I really enjoy it,5
2022,Exceptional,5
2022,Perfect,5
2022,Not bad,5
2022,How can I be uploading my id and is not doing,5
2022,It's a great app. Very easy to use,5
2022,Am having issues logging in pls help me,1
2022,Great Apps. Love the UI,5
2022,Good,5
2022,Doing well WEMA,5
2022,So far so good,5
2022,Good,5
2022,Very good and useful,5
2022,Nice bank very simple to use and suitable for payment,5
2022,The app is ok but am still waiting for my application to be successful,4
2022,Nice app...U need to work on your USSD,5
2022,Beautiful and secure,5
2022,It's logging time is to long Somethings I can't even login self it's just frustrating,1
2022,No negative vibes,5
2022,"Why is anyone not saying good thing about this app including me, your customer care service is very bad. Talk to someone the way they like, you guys don't even give loan",1
2022,Nice one,5
2022,Sweet app,5
2022,This app will make you lose your money don't download it,1
2022,Great job,5
2022,"They are thieves, I made a transaction, without getting to the receiver I got my money deducted, since last month my money haven't been refunded! I repeat ALAT they are thieves",1
2022,Good banking but i want to change my bvn nunber,5
2022,Good,5
2022,Hi alat I don't know why and what causes the failure for me to pick a loan on your apps I always receive the error message that your request was declined because of the reason cheçk your mail. And once I check the email nothing has been sent.,5
2022,Best bank ever,5
2022,Very good,5
2022,Best Banking App ever 👍,4
2022,Excellent performance,5
2022,"The app is ok, i created a tier 3 account at home, and there saving plans is excellent",5
2022,"It's okay, easy to use",5
2022,Nice app,5
2022,This app is helpful but u people should do device verification code before anybody can login to the device in first time login to another phone,5
2022,Interesting,5
2022,So perfect,5
2022,It makes my transaction easier for me,5
2022,Nice app,5
2022,I just start this,3
2022,"I open my alat account 2020 C.E with out going to the bank i upgrade it with my self i am using Alat in almost of my transaction, now i have request debit card for free and i hope it will delivered to me soon.THANK YOU ALAT BY WEMA FOR YOUR GOOD EXPERIANCE OF ONLINE BANKING.",5
2022,Only one single problem which is deley on impaction of credit into the account pls try to improve.,3
2022,This app makes me excited. Smooth and user friendly.,5
2022,Excellent,4
2022,Good,5
2022,Very good,5
2022,"The problem way i have is that,to update nah problem oooo🤨🤨.To Upgrade nah problem too.",3
2022,I am updating my reviewing today after my issues has been sorted out. Alat is the most user friendly and fast app so far. I was wrong about them before but now I have to let everyone know that they are the best because so far I have been receiving good treatment.,5
2022,Exceptional and futuristic,5
2022,This app is very good,5
2022,Great,1
2022,Massive,5
2022,"I regret updated this app, since I updated I cannot buy through web, of which I've been doing with ease, it is a sober reflection.",2
2022,One of the best banking apps. I like its functionality and easy of use,5
2022,High,5
2022,"Nice app. Please work on loan aspect, because not all banks are available.",4
2022,I had a great experience,5
2022,Best app so far,5
2022,"Everything about wema is a disappointment...even this app,rubbish bank. Can't even transfer money from it to other of my banks without multiple trials..rubbish",1
2022,Am ok with wema bank the network it ok and working perfectly I only need transfer code on the app thanks,4
2022,Normal,4
2022,Great App,5
2022,Superb!!!!,5
2022,"Not what i expected, how can you call this a digital bank and you still have outrageous charges for transfers when other digital platforms like standard chartered bank and VFD don't charge! And also there no where I can disable sms alert and opt in for email and push notifications because you guys will still wanna charge me for sms. So I'm giving you 1 star.",1
2022,So good I love it ......,5
2022,Nice app...keep up your good work,5
2022,Good,5
2022,"I love the app, I prefer using it than other bank app",5
2022,Fantastic,5
2022,Awesome,5
2022,Please I have no more to says about the app.keep provide us network.3 star 🌟,2
2022,User friendly,5
2022,Ease to operate and effective,4
2022,Loving the experience,5
2022,Excellent,5
2022,Good app to use,4
2022,Good,5
2022,Why is the fund account with Credit/debit card not working??,1
2022,Nice one,5
2022,So nice,5
2022,It's a wonderful experience,4
2022,How many times do I need to update my app a week 🤷🤷🤷,5
2022,Nive,5
2022,Good,5
2022,"This is awesome, n great. I love the app it has been so helpful.",5
2022,Great,4
2022,Best banking experience,5
2022,Good,5
2022,Best app ever,5
2022,Am gonna give you 3 star My debit was restricted without violating the rules Keep messaging the customer service mail no response. Please do something about it 🙏🙏🙏🙏 my money is stuck their 🙏,3
2022,Well it's good but they need to improve there service is slow,5
2022,Am gonna give you one star My debit was restricted without violating the rules Keep messaging the customer service mail no response. infact am done with alat,5
2022,Best account,5
2022,Best,5
2022,The best banking app.. 100 %,5
2022,"The app is great but why can't it fetch my bank statement from another bank, this is the only problem I have right now",5
2022,Good,5
2022,This is the best bank mobile app I have enjoyed so much,3
2022,Good,5
2022,Excellently performing well.,5
2022,great app,5
2022,The app is good 👍 but the place that required phone number during loan application has no provision for such. It should be worked on please.,3
2022,Fantastic app ever!,5
2022,There is something bother me on this app lack of buying data to my Mtn sms,3
2022,It was great,5
2022,Wooow,4
2022,"Alat is best app, never disappoint ones",5
2022,Good,5
2022,The best banking experience,4
2022,O wuyi pupọ ati ohun elo to dara Emi ni gidi gbadun rẹ jọwọ tẹsiwaju lati ṣiṣẹ daradara,5
2022,The most efficient banking app I have encountered thus far,5
2022,I want to transfer money from my account and is written my account is not active. Pls what happened,5
2022,"Wow bulk Transfer available now , Alat u too much",5
2022,Well App. For transaction,5
2022,Nice app,4
2022,Best app ever,5
2022,The user interface is awesome. The dark mode thing for me. Well-done guys.,5
2022,The app needs optimization in several stages of coding. It works clumsily a lot,3
2022,Excellent,5
2022,Good,5
2022,Wao smart services with excellent performance..,5
2022,Good,1
2022,Fast app. I really like this app,5
2022,It's very fast and has good 👍 network,5
2022,Is is such amazing,5
2022,Excellent,5
2022,Good for the first person,5
2022,"Stupid app,I can't even open am account",1
2022,Can i used the card to shop international like to pay crypto online,1
2022,Good,5
2022,The thing is that is hard to get someones card,4
2022,The app is interested and every simple for everyone to understand only that sometimes it takes time to carry out transaction I don't knw is network or d App.,5
2022,My mobile app will saying app has stoped whenever i tried to log in to it,5
2022,"I really want to use is app but,it keep crushing whenever I want to link my BVN and Photo signature",1
2022,"What happened my alat app isn't loading,it keeps cutting off when I press log in What do I do?",1
2022,"Worst bank ever. They deprive us from entering our bank app, steal out of our money and promise to refund it. What else do you want from us",1
2022,"I just uploaded this app on my phone is not opening again, whenever I try to open it it return to my phone home page what is wrong please fix this issue Sent from my Huawei phone  please alat by wema Bank You guys should refund me my saven thousand naira (7000)   please i want to use that money for emergency  Why will you guys have to debit me when the transaction was given me failed messages I'm really upset with you people I as this point of my life I regret ever banking with this so ca",1
2022,"Since last week i haven't been able to mke any transactions till now what's really happening....even to pay bills is a problem, please alat team look into this and get it corrected its very bad.",1
2022,"This is a great app but my only issue is that the cost of ordering the different types of card(Master, Visa & Verve) are the same. Also the fact that I can't order a Master & Visa card is another issue. It will be great if you can solve this problem.",4
2022,"I get some challenges with the download sha, but I love the app and banking with the Alat, I love it for I am in the same bank with my fav Artist ""Davido"" 👌🤣❣️ Join us today...",4
2022,After filling ever thing trying to logging is no more logging the app is right stop,1
2022,"I still wish i could take back my one star bcus it's a waste of time giving the app a one star. How can i create a dollar card but cannot use it on 3D sites, the app and bank are wack",1
2022,This is very useless of you people when i want to take a loan an u are unable to verify my bank statement. Still you deducted 1600 from my bank account....... Refund my money pls,1
2022,Wonderful to use,5
2022,But the service of the wema bank is bank,2
2022,can't download it jare...too much headache..,1
2022,This app is not good why did you guys restrict my account please unrestrict my account for me there is money inside,4
2022,"I already have account with alat then download the app then, they give me another account number i don't understand.",2
2022,It's cool...,5
2022,None,5
2022,Best bank of thrme year,5
2022,Wish I never banked with you ... To worst customer service ever Despite being neglected I'm being forced by ALAT to pay for a transaction which occurred in the app and was declined because of glitch and I'm paying a huge funds for their errors .... Very weak Technology to hold money This issue was never resolved I have proof,1
2022,The biometric scan authentication always fails now. It was working before. Please fix this.,3
2022,very gudand fasinating,5
2022,I can't re activate my account and I don't know why you can't generate my gtbank statement of account. Please work on this.,2
2022,I hate this app when downloading it takes more than an hour too download and i hate things that isnt fast,1
2022,Nice app especially for transportation,5
2022,I've been trying to reactivate my account since God knows when all to no avail. To receive OTP to reset my pin is another wahala.,1
2022,"I can't even get a virtual naira card, each time I try it says please try again. And also my pin has been blocked without any reason. Please improve this app",2
2022,5 stars but I want you people to include face verification. Some phones Don't use fingerprints Asides that this is a lovely bank app. 😍,5
2022,I upgraded my account not quite long and I cant even log in it keeps stopping please do something about it asap,1
2022,"0 stars from me, my money has been on this app for 96hours now, and my debit is still restricted...like I need my money, I regret downloading this app.",1
2022,"App often close by itself No ""swipe down to refresh"" You have to pay for every tiny transaction even founding a bet ID😲 too bad.",1
2022,Good,5
2022,Once i try logging in it automatically close plz help me 😭,2
2022,It is fast for doing transaction,5
2022,Very good,5
2022,"Don't ever make the mistake of applying for a device loan throught this app. You will get debited for initial payment and may never get the device. I can testify to this as i am living in regret of applying for this device. Device i no see, money i no see. Since last month fam",1
2022,Nice app,5
2022,Easy to operate,5
2022,"For almost one week now, i have been trying to upgrade my account so that i can access my money since debit has been restricted on the account. The call lines aren't going through and i am not receiving replies to my emails.",2
2022,This app is easy to use but it operate so slow,1
2022,"What is happening to the App please. It crashes most times and behaves anomaly. Please work on the App! I so much love the bank. So, don't discourage my love with the App.",1
2022,Slendid,5
2022,"Ever since the last update I have not been able to see my cards in my cards menu. It says I don't have any card while in fact I do and it has not expired yet, even customer care is oblivious. Please fix this",2
2022,"It keeps authenticating each time u want to use the app, like Everytime u try to do a transfer its always a problem..... please work on this app its really annoying",1
2022,Your receipt sent to email is not comprehensive or well detailed....I sent money to someone and no evidence to prove that I sent to that person....the recipient name or account number is not there,1
2022,Good,4
2022,Too worse,1
2022,This Alat app is rubbish service work on your app Wemabank,5
2022,Very bad I can't log in to alst I'm getting error message. Say alat has stopped on this phone wander why,1
2022,It's very accessible,3
2022,I don't know why I can't login keep on telling me timeout and I deleted the first one I downloaded and still download another one which is this one but still the same thing. Pls what can I do to be able to login?.... I think something need to be done faster,1
2022,It keeps showing unfortunately application has stopped ... Anytime i wanna go to dashboard,1
2022,Great but it never grant me loan,3
2022,"The bank is good but I have problem in setting up my Card. I cannot control the card. I do see a message saying : ""there was a problem in fetching your card details""",4
2022,I am unable to withdraw my money from the app and it is updated already....please what can I do ?,1
2022,Your app is very very slow... Takes forever sometimes to load the welcoke screen when trying to login. When using different menus that require internet connection to load it's still slow... Abeg fix app. Your app is good tho,3
2022,"The bank app is very good and allows for easy accessibility. But please for the past two days now I've been having issues making transactions, please endeavor to do something about it.",3
2022,This app is so slow and frustrating.. its takes forever to process transactions even with a good network..,3
2022,I'm not happy with the app as regards the updating command. I've been trying to update for the last couple of months unsuccessfully. What's the problem? I hope it'll not stop working after a while due the old version I'm still using.,2
2022,"I really love this app is very nice, but you people should try to add other bank to it.lik GTB,UBA, FIRST BANK and others.",5
2022,It's not log in on my phone. After the upgrade,1
2022,Good,5
2022,Please optimize the app to play smoothly with Android 6 the newest update is crashing.,3
2022,"I WAS A VICTIM alat by wema is the Worse mobile app i ever Use in my life... i have being send cash to buy food stuff for ramadan . this stupid wallet restrict my account without offence, or maitainance notification I CALL THEIR CUSTOMER CARE for the finish my Airtime for 15min and still lazy to pick the call i advice you DO NOT DOWNLOAD",1
2022,It doesn't login again after this update,1
2022,Satisfy,2
2022,Jojo plumbing,5
2022,"Horrible experience using this app. Very annoying. It took me million processes to generate a personal account. I transferred money into the generated account and I tried transferring to another bank to complete a transaction. I have hanging and pending like forever. Please give me back my money, u guys are the greatest scam with the scummiest alat app. Play store I beg Ur pardon, please pull away this nonsense app from store so they can stop defrauding people.",1
2022,"This is the worst finance app I habs ever download and I'm disappointed that such mess is coming from wema. Since I downloaded this app, I have never been able to use it for anything, it's either crashing on Android or saying service time out on iPhone.",1
2022,Alat's promise to answer queries in 24 hours is a lie.,1
2022,It's simple to use,5
2022,Is one issue that i can't transfertion to another bank account why that's too bad ply,1
2022,The app Is Ok,5
2022,Unserious set of banking system I have been applying for loan for almost 2months now it will show your loan has been approved with for disburse shortly for almost 2months now I think you people should remove Quick loan from your ussd platform so that we will know that we customers we are not benefiting anything from your banking system,1
2022,"When i tried logging in, the app crashed, showing unfortunately app has stopped...it happens always, why is that?",1
2022,"Totally fine wrong on my android , it's being deactivating my account",1
2022,Good,5
2022,% A,5
2022,"I love this bank. All day. Everyday. Yea, I've had issues with the app and some services, but the customer service is always topnotch. Every complaint I have is regarded highly and I appreciate that.",5
2022,One of the best digital app so far..you deserve my five 🌟,5
2022,Your transfer time is too long. Its forever for the money transferred to gey to the beneficiary. Pls its not funny at all. Kindly do something about it.,3
2022,This app is the best app so far.,4
2022,Unable to create virtual Naira card what is happening,2
2022,The app is such a useless and disgraceful one. I cannot even create my pin not to talk of transferring my funds.,1
2022,Nice,5
2022,"So I tried logging into this mobile app and it's telling me my account is deactivated... I don't know if this about the new update. Just do something Also, you don't reply to any of the emails sent.",3
2022,Login button doesn't work. Doesn't even give any error whether wrong password or wrong email. Thats pretty bad.,3
2022,When i was update the app is not work why?,2
2022,Good works ☺️ But I will love to get help from wema bank even if it in a giveaway so I can get a good business to do . Thanks alot,5
2022,Nice app,5
2022,"I have received my debit card today,, but I want to activate it,, how will I be able to activate it?? because after I received the card I open my app and then I pressed the card botton,, but what I saw is that I should request a card again,, but I already have the card,, I just want to activate it please. 🥺 I need help after I activate my debit card,, I will give 5 stars,, I promise. I just want to activate the card",1
2022,😁 🤦,4
2022,This app is something else. Each time I want to sign up it always says invalid email address and that is the email I have been using for years. Please fix that error,1
2022,"Not satisfied i want too activate my new card but it keeps tell me oops failed, please fix this problem so i can use my card",3
2022,Good enough for me,5
2022,Good,5
2022,"I don't know what is wrong with the app, it keeps stopping by itself. I have re-download it, still the same things",1
2022,"This app crashes every single time. I've been trying to upgrade my Alat Account. Once it's time to upload my ID, the app keeps crashing. I'm really tired and angry rn. Even with your new updates , it's still the same. You people should fix up!!!!!",1
2022,Good banking application.💯💯💯,5
2022,Easy to use and very reliable.,5
2022,"I don't way say that this banking app is a scam after opening account send also my documents for verification, and I also made a deposit into the account up till now am unable to withdraw keep saying my account not active. Easy to deposit but you can't withdrawal why are you people doing this is it because am not Davido.",1
2022,The app keeps stopping on my phone,1
2022,I realy love the alat but you are yet to give me my referrel bonous,5
2022,❤️,4
2022,Please fix the CARDS section in the App. We can't activate or deactivated,4
2022,Very frustrating as it crashes immediately after logging in,3
2022,Your bank and mobile app is poor and i wish i never opened an account with your branch.,1
2022,This is the best ever,5
2022,I requested for my debit card via this app. Yet to get it. It is almost three months and the app is saying I don't have a card,2
2022,I can't create my account It was telling me to use a valid name meaning,1
2022,When i want to open the app it doesn't do,5
2022,"The app is very bad, after I put my bvn and all my details it still fail to verify me",3
2022,They restrict my account and said I should upgrade my account when am on it the app will close you guys should do something I didn't make a mistake to bank with you,1
2022,Cool app. Working perfectly.,5
2022,"All this loans you listed that one can't access none, what's the excess of it on the app?",1
2022,I am not giving this bank any star they are criminals I lodge a complain for good two months about fruad the account was frozen the money was debited from the persons account and his account was unfrozen but they refuse to send me back my money they keep on saying that the person has not put money in his account later I was told to bring a police report can you imagine,1
2022,"I use to enjoy using this app until about 2 weeks now. I've not been able to open the app in my phone; even after uninstalling and reinstalling the app, its still not working. Always prompting (""UNFORTUNATELY ALAT HAS STOPPED WORKING""). Pls i need urgent help.",2
2022,Is a very nice app but why is it bringing out only few banks when I want to take a loan. Because my salary ACC is not showing there,2
2022,I enjoy using Alat,4
2022,Uninstalling this app until a new improved version is lunched.,1
2022,Easy to use... I love it,5
2022,This app is very bad because I open an account I made a transaction for the first time is successful but after a day of iwant to make transaction it is showing me your account is not active and when I call the bank they refused to pick y call an I complained via Their email 2 days now no reply this bank is very bad i will not use it again ☹️😔😞😔,1
2022,Perfect,5
2022,This is a fake app is a scarm app,1
2022,I want to register but the app keeps telling me that my Email is not valid. Imagine!!,1
2022,"I've not been able to send money to anyone. Keeps showing ""my account is not active"". Please what is the problem?",1
2022,"Worst banking app I have ever used, it keeps showing account inquiry failed even when I'm looking at the person account details. For the past 4days my money is stock with them, when i called they still use my airtime to play their advert. So frustrating and annoying.",1
2022,I can't login to the app the application just stop whenever i tried to login on my phone Samsung galaxy s7 Edge i think the bank need to fix this,1
2022,Excellent pls keep it up,5
2022,Nice app,4
2022,"Did not have issues with the app before, but since I updated it I can't login Neither is my biometric coming up. When I click on login the app just closes. Fix this abeg because I need access to my funds",1
2022,Please u have to check this app i am unable to register all the time i take photo it is saying maximum immage exceeded please I need assistance please i need this account ungently .,1
2022,"I can't rate these app more than one star, it's really a worst app ever downloaded, to open is problem not to talk of making transactions for the past 3weeks i only use USSD code",1
2022,"I cannot set up the app, am getting email cannot be verified at this time response, how do I go about setting up successfully? I need to access my funds .",1
2022,I hate it. I have no problem with the app not until I am unable to reset my pin. Numerous calls and emails to the customer care but still they were unable to fix it. Now for the past months am unable to transfer.,1
2022,It's fine now,5
2022,Good app 👍,1
2022,This is pure rubbish now.... A very good app turn bad in a second. Since Davido came on board everything just went awry... Boo,1
2022,"Pls what is the meaning of debit restricted , instead of active",1
2022,My ATM no fermin onlin how can ido,1
2022,no bad experience since I've been using the app,5
2022,Since I upgraded I have been unable to login to my app,3
2022,The app is useless. I can't create a pin for the past 4months I've downloaded it. I could not recieve OTP on my mail but receiving other messages from them.,1
2022,Fantastic,5
2022,I can't transfer on my alat app the pin is not creating don't knw what wrong,3
2022,I am 100% sure this app is created by Nigeria's scammers PLAY STORE PLEASE BLOCK THIS APP they are using it to scam people.,1
2022,"THEY LOCKED ME OUT OF MY ACCOUNT, as the app closes/crashes each time I try to log in (I can't also access my account both through web and ussd: reason unknown!) THEIR CUSTOMER SERVICE IS RUBBISH; THEY'LL WASTE YOUR AIRTIME BEFORE YOU COULD TALK TO THEIR CUSTOMER SERVICE REPRESENTATIVE, WHO ALWAYS, DON'T HAVE THE SOLUTION. CUSTOMER SUPPORT LINE SHOULD BE TOLL-FREE, NOT PAID! I USED TO LIKE ALAT, BUT NOW...",1
2022,Excellent,4
2022,Very useless app. Requesting OTP for every thing with less than 9seconds timeout and they will send it after 1hr. All developers should be sacked. Not user friendly at all,1
2022,A nice Bank app. Don't need cash since I can conduct all transactions through the app without any flop.,4
2022,Awesome app but as we all know everything has it ups and downs. But I love this app,4
2022,correct and satisfy,5
2022,This app has my money for over 9 days now and will mail me that my id has been approved but still ask my to upload valid id on site I can't even get money to eat cause alart has all my money and won't give it back,1
2022,It is not working well,2
2022,Been over three working days now and my information hasn't been verified. And the claim is it would be verified I'm two working days. It's annoying,5
2022,Alat has quite improve from the early days and I'm loving the service. Keep it up,5
2022,Excellent,5
2022,Beat of all,5
2022,Good app,5
2022,"My first day today using the app, I've lost #591 to some bank statement charges for a loan I wanted to collect to clear off a few things until I'm paid by the end of the month. And worse I didn't get the loan which is very annoying, tried calling customer care and the only thing you guys did was to finish my whole card after waiting for minutes for a reply and none came. I really want this sorted out for me because I didn't even have enough and you're taking out what's left already.",1
2022,Nice app,5
2022,Pls why is my account not active.... I can't transfer money today..saying my account is not active,1
2022,"This app is wack I deposited money in it and now it's refusing to start up. It's either saying I don't have an account or timeout without opening, I have deleted and reinstalled, updayand what have you. Written to their customer care n all my 5k is in that account. Do something about it",1
2022,"Alat app has been so fantastic, it's very good no doubt.",5
2022,Terrible service,1
2022,Very bad,1
2022,Is really good app,5
2022,Since I updated the app it keeps crashing everytime I try to login in.,1
2022,Very bad experience. The app is not responsive; I could not upload my ID. Highly disappointed,1
2022,Terrible App! It keeps crashing! and crashing!! and crashing!!!,1
2022,Awesome app,5
2022,This app is fustrating,1
2022,"This Alat is making me loose doubt about them cause i loved the app when i saw it first i never knew it would be more worst, i opened an account with you and they allowed me to add my BVN and other personal details and it keep on saying that my account is not yet activated, and ive added a little token there already please should give me my money oooo",1
2022,"This app is the best, it save time and I just love it.",5
2022,"The apps is double confirmation when doing transaction, very good and very interested.",5
2022,"After I have signed up and done all necessary stuff,it always sends otp late and I have being trying to log in it is not logging me in????",2
2022,Thanks for handling my case. Thanks 👍,4
2022,It's been a good experience.,5
2022,Beautiful experience so far,5
2022,Good bank but always tell you to update,4
2022,Best bank application so far,4
2022,Great,5
2022,Excellent service,5
2022,Good to use,5
2022,"'Alarm by Wema' It's just a suggestion, but I think it's a wonderful rebrand name",4
2022,Great Simple interface Easy to use 🤣🤣🤣 Quick way to spend,4
2022,Great,5
2022,Legit,5
2022,This app is annoying. After inputting an OTP sent to me the next thing I will receive is that the OTP has expired I did it more than five times same thing. The OTP did not last more than five seconds before I import it. It's annoying.,1
2022,I don't understand why my account is inactive,1
2022,it really nice,1
2022,Never had an issue using the app kudos 😉,5
2022,"My app is no longer open my account,when I login it's take me back to home page, please you guys should help me",2
2022,I love this app,5
2022,I tried to register with an email address i have been using and is registered to my BVN but they keep saying invalid email it's so annoying,1
2022,"I am having problem with my own app ok whenever I want to log in, it closes automatically what do I do😢",5
2022,Why my account is restricted?,1
2022,My account is frozen how do I reactivate it,2
2022,I'm proud of WEMA ALAT team. Over 4 years with you guyz & it's been amazing... Thank you for this APP,5
2022,"I am changing my 5star to one star coz the app sucks, I requested for ATM card since Dec 4 they brought finaly on the 16th of February... yet no where or option to activate the card on the app, it keeps on telling me that I don't have a card, I should request for one. It's really annoying",1
2022,I can't upgrade my account,1
2022,"Simple upgrading of account takes forever, even after calling them like twice or more times, nothing has been done, very bad!",1
2022,"What is wrong with this app,,i logged in at first it was fine, logging in again i can't find my balance, it showing me zero amount.",1
2022,Good experience but not satisfied yet. Help us add an option that will enable users to fund Domiciliary account with our Alat naira account at CBN exchange rate. Buying dollars from black market to fund Dom account is not a good one. Please Alat should help us solve this problem of funding Dom account. BDC or wire transfer are not accessible to us in village. Thanks,3
2022,"Bunch of Fraudsters, after hyping their virtual dollar card, turns out to be a scam",1
2022,Good,3
2022,Very superb.,5
2022,I just love AlatbyWema 💯,5
2022,Good,5
2022,This app is just givinf me issue unfortunately your app as stop that what is saying up till now,1
2022,It's a good App but why did it take long period of time to collect the ATM,2
2022,It's bad,1
2022,App keeps stopping each time I try to login. I've cleared data and it worked then it stopped working again. Too bad,1
2022,Nice app I need loan,5
2022,"What's wrong with this Alat app this days? I'm unable to log in, it's just logging me out Was going on please",1
2022,"SINCERELY, I must say,this is app is a lot better that other bank apps,plus,I love the goal savings option there",5
2022,"This app is getting useless to me, just to put my security answer is a big problem just telling me invalid name.",1
2022,Olusegxy premier lotto agency. I always working to achieve more money in my life.,5
2022,Very Good app,5
2022,"Signature requirement is not important, taking a photo is fine! I don't need my signature to process transactions. Fix this and remove huddles.",1
2022,"I can't explain why app closes each time i click on virtual card,this has made it difficult for me. I wish there's away out.",1
2022,This app is awesome,5
2022,A nice mobile banking app,4
2022,"Your app keep stopping I can't even log after depositing , wish I can even give it zero star. Work on your app",1
2022,Good,4
2022,Annoying App,1
2022,Very stupid app,1
2022,"Please make amendment to the errors in this app...it's too much, I'm actually not happy with this",1
2022,"Server took too long to respond that's nonsense when one is in a hurry to make transaction, your upgrade are getting worst by the day",1
2022,"Been trying to download the app for over 5hrs but it keeps showing pending. I bought more dta and deleted some apps on my phone and restarted the phone, still nothing!! And I need to get my card details for ads",1
2022,The best mobile banking app. Tested and trusted !,5
2022,it doesn't open again,1
2022,Fraudsters,1
2022,great,5
2022,Excellent 👍,5
2022,"I tried creating an Alat pin but it's not working after answering the security questions correctly then it would tell me that ""oops you email can't be generated"" Am tired 😡",1
2022,Amazing indeed,5
2022,"I regretted using this app, this app is horrible! I access Payday loan, I was twice debited #4730 and no loan offer for me!!! The most annoying part this app is I have already introduce many people into this stupid app, I really hate this app",1
2022,I can't login my app again what is wrong I don't know what happen since 2 weeks now,1
2022,"This app is very useless, it keeps crashing after the update, fix it fast. It's annoying",1
2022,Very awesome,5
2022,I can't access the app conveniently,1
2022,I haven't been able to transfer for a long time now .,1
2022,App usually sways off saying app has stopped... Hope it can be improved on. But the services are great.,4
2022,I cant seen to login to my account 😠😠after a stressful day at the bank.. now even to install the app again at playstore I cant get that too,1
2022,Very fast and prompt,5
2022,"It keeps telling me account inquiry failed when I can obviously see the name of the bank account owner there. You can't go back, you can't move forward on the app. You can't even close the error message. Only to press rety several times. Abeg fix your app",2
2022,Lovely from ALAT,5
2022,It was good,5
2022,The app is not installing now,1
2022,Great,5
2022,I can't activate my debit card why...is telling me card pin change failed and I can't use the ATM card now,1
2022,Lovely as best,5
2022,I have tried severally to upload my documents but it isn't coming up for me to do that. It's really causing delayed transactions because I can't increase my account limit. It's frustrating.,1
2022,I've been applying for email update for months and they don't attend to it I visited a branch to apply countless times and it's still the same I've not been able to use the bank app since I joined wema bank,1
2022,"I was unable to login simply because I forgot my password and Your app refused to send the OTP,who does that??",1
2022,it crashes on samsung s6 edge . i cant even use it for a second,1
2022,One of the best,5
2022,Life is more better up,5
2022,Y cant i open a wallet account,1
2022,Using the app and banking with wema is the most worst experience of my life. How can you be having more problem by updating the app.,1
2022,The naira virtual card that I paid for is useless. Anytime I click to show card details the app will close. Even when I use ussd code and select card control it says wait for a minute. It over one month now. Please refund me if your card ain't working anymore. I quit.,1
2022,Poor service,1
2022,Can't open. keep stopping,1
2022,"I loved Wema Bank and still do deep down as I always promote the bank but for months now I haven't been able to log into my Alat app, immediately I input my login details and Log In the app closes. Also I requested for a debit card ever since before the End SARS protest period and I was debited but haven't seen the card up till date.",1
2022,Fantastic.,5
2022,"This app is a total mess, stops working every 5minutes.",1
2022,I can't do transfer to other bank,1
2022,"I don't why people leave bad reviews on this app, this is like one of the best banking app been using it since 2019 I don't have any complaint",5
2022,Worst bank than uba,1
2022,"So fraustrating i can't buy airtime i can't tranfer money please fix now, Update: problem resolved",4
2022,For some months now it's been frustrating using this app,1
2022,Great application,5
2022,Have not been able to upload my ID and I don't also have access to my money the app is always stock at the point of * the App as stop working* what can I do I want my money o,1
2022,"What is the problem with the app it is just cancelling, why. you can't minimize the app and say you want to do something else or receive code it will definitely disconnect",1
2022,"I suppose to give you five star but am totally disappointed because I can't found my virtual card, if I tried it, it will pup up an error message and the app will close.",3
2022,Fantastic,4
2022,A very good app. Kudos to them.,5
2022,Please what happened to your wema problem... because people are so company about you like seriously Even I'm scared to do something about your company again,3
2022,"I'm trying to get Salary based Loan, but it's not bringing out my Company's name under Power and Utilities",5
2022,Most useless app in the world. Use this app and loose your money. What is all this nonsense na! Give me my money.,1
2022,I like the app bcuz it makes transaction easier,5
2022,Its eally fast and reliable,3
2022,perfect,5
2022,Very very useless app.....very useless,1
2022,"Good app. But back key not working after exiting app, exept you press the home key of your phone....",3
2022,Worst,1
2022,I have been trying to sign up on this up instead at the last stage am also seeing input a valid phone number. I have tried using my two sims but still same and code are being sent to the numbers and suddenly it becomes invalid Gosh! 🤦🤦,1
2022,Hanging and not logging in,1
2022,Love this app alot,4
2022,Good,5
2022,"Bad App, I will never recommend this app, google need to take it down if possible. This is my first time of rating mobile App badly. The support team are not even helping issue they are set of confused people. They put my account on restriction after providing necessary documents I've never experienced such before other app once you upload documents at worst 24hours your details should be verified. Run for your peace of mind.",1
2022,Highly recommended for digital banking. But having issues verifying my new device. Pls help me,5
2022,Best bank app,5
2022,The app is cool for my transactions,3
2022,Perfect,5
2022,Absolutely nice,5
2022,I can't use many features without it crashing especially the virtual card feature,1
2022,Please provide an update for a dark theme for android users. Thanks.,5
2022,Can't open virtual card keeps closing always,1
2022,Nice,5
2022,"Do something for your app, it's not registering email",1
2022,very useless app mtceeew😒,2
2022,"It an awsome app, love it",5
2022,I have an account with alart,5
2022,"If I can give zero stars, I definitely will. This app is pretty bad. One of the worst banking experiences I have ever had. I can't access my virtual debit card. So bad!",1
2022,The app is really good and helpful,5
2022,"Fix payment issues through Mastercard on Quickteller & Interswitch payment gateways, thanks.",1
2022,Good,1
2022,Nice app,5
2022,Wonderfully made,5
2022,What's the problem with this app? It used to work seamlessly but now it's a nightmare! I applied for a new debit card and it took forever to get it. Now I find it's useless because the app is still reflecting the expired card in the enabling section despite my having activated the new one! Are you people tired of banking or what? Please rectify this snafu!,1
2022,Good,4
2022,Don't install they're a scam after deposit I can't do transfer nor buy airtime I log a complaint and they say they will work on it since. After two days of depositing two thousand naira I can't login to my account. May God reward you in a bad way too. And may your labour be wipen away as you did to me,1
2022,"Great, though it's somehow difficult asking me security question,yet i answer the question, still telling me i have exceeded my limit",5
2022,Hello ALAT by WEMA I requested a Master card which will be delivered to my location within five working days. This request was made for the past one month. But the card has not been delivered. What is the problem?,1
2022,Which your yeye virtual card is live?,1
2022,"This is a stupid application 😡😡😡😠, stupid virtual card wasted by N500. N500 for this hard times",1
2022,"Alat by Wema Bank is the best,like always!",5
2022,Very nice app.love it,5
2022,Not working anymore,1
2022,Easy to use,5
2022,Lovely app. Easy to use. Just stress-free.,5
2022,Create pin I didn't see otp message on my email since last week my money is they,1
2022,Is good Bank,5
2022,Best 1,5
2022,Nice,2
2022,Good app,5
2022,"Useless app I've ever come across, I'm unable to use ussd now I'm unable to login again",1
2022,Why my massage was blocked,5
2022,"I can't login again to my account, keeps closing.",1
2022,The best app... Fast and relaible 🥰🥰🥰🥰,5
2022,Good👍,2
2022,"Have been liking this app before oo,not until I send money into dis app now I need it for me to send d money back now look hard for me, This app is now asking me for password, have already input the password it's saying the password is not correct and ok let me use forget password it's taking me somewhere else. I am just tired nd y I downloaded this app was because I use wema bank if not what concine me.",2
2022,Fraudulent app 🙁. You took my money without approving my loan request. God will punish you 🙄.,1
2022,"I just downloaded this app and i am trying to register on it but then, when it takes my picture, it keeps saying 'maximum file size exceeded'. This is really annoying because is it my fault that my camera is high resolution? And I can't even move on to the next stage of registering. This is highly discouraging for a first time user of anything Wema Bank.",1
2022,"This application is perfect I so much love,if I want to transfer is nt give me stress at all she will go directly",5
2022,GOOD,5
2022,"If there is a possibility of Zero star, that's exactly what this app deserves. Poor customer support services, I applied for naira virtual card and after collecting money I couldn't use the card because the app shuts down anytime I click on the card to top it up. The dollar virtual card is not available. Is just a waste of time in general.",1
2022,Nice app,5
2022,Nice interface,5
2022,The ALAT APP IS NOT WORKING THE MOST IMPORTANT THING ID THAT I HAVE TO USE THE BANK AS PLANNED. SAYING CLOSE APP MY TRANSACTION ISN'T WORKING,1
2022,I can not rate wemabank cause am eligible for a quick loan and you people couldn't give me.... Try and work on your 945 quick loan. It wasn't like this before.,1
2022,Your bank charges are too excessive.,3
2022,Log in button isn't working. I cannot log into my account or make any transfers because of this,1
2022,The worse experience I have ever had in with any other bank,2
2022,"I made a mistake of not going through the comments here before funding my account with Alat which I call the most useless banking app. I funded my account and since my account have been on debit restriction. I have uploaded almost all my identity cards which include NIMC, Voters card etc. Yet, they kept asking me to re-upload and restricting me to use my money with them... I regretted opening an account! It's better you guys stop wasting money on adverts and focus on customer relationship.",1
2022,Very good,5
2022,"It's a lovely app...lovely interface , I love it.",5
2022,It's a great app I have been using it for more than 2years now and i can say it has never fail me not even once keep it up,5
2022,My app has not been working for quite sometime now I'm will work today and probably not work the next day,1
2022,"This app is the most useless app I've ever come across, I don't know why play store even allow such app to exist, just wasted my time on the app.",1
2022,"Difficult to operate, the response is not as fast as other apps, difficult to register and to login sef, management should pls do something...",1
2022,Why is my account not active....,5
2022,Superb,5
2022,Satisfactory,3
2022,"What kind of thing is this?. How can I be able to deposit but can't do anything with the money I deposited. I am always getting an error that my account is not active. If it is not active, why did the money enter in the first place?",1
2022,Transaction on weekends is mostly difficult to carryout.,2
2022,"RUBBISH APP,, I am not happy for the current useless update from this App.. Everything is running smooth before but great mess comes after this few weeks new update. You have started damaging tgis App. I am not encouraging my self to take this App as my first anymore. It is sucking now, tood dull and keep bringing issues.....One STAR or none....",1
2022,Alat is the best mobile app so far,5
2022,Useful app,5
2022,Good,5
2022,"Ever since I updated the app, I've been unable to use it, once I open the app, it's going to close automatically itself, and it's frustrating. I can't make any transaction. ☹️☹️☹️",1
2022,Wonderful,5
2022,Error.. That's the best description I can give to this ugly app. Very annoying. Rubbish,1
2022,Cool,5
2022,"I really enjoy the app, no issue for once",5
2022,Looks good,5
2022,Good,5
2022,Very good I really enjoyed tye back,5
2022,Not even qualified for a star not to talk of five star I hate your bank,1
2022,The best banking app in Nigeria The card control feature is wow The goal option is the best Up wema My bank,5
2022,Awesome,5
2022,Easy to open account and easy to withdraw and transfer money without going to bank,5
2022,Cool,5
2022,App not working,1
2022,I updated the app and now it won't open,1
2022,I have not been able to make transfer from my account for day now but they keep deducting monies from my account and the call it electronic transaction.,1
2022,So seamless,5
2022,Nice app,5
2022,Nice fast easy lol,5
2022,"This is the best bank for real and I love this app all my life, very smooth to run, you need more need more than 5 starts.",5
2022,A little slow in log in,2
2022,Good and accurate,5
2022,I feel comfortable whenever am using the app Alat,5
2022,"Hello Bored Member Of WEMA BANK, On 20th of January 2022 at about early hour i was rob and my phone which I have with me and register only with USSD was nab away on arriving to wema bank branch after about 3 to 4 hours different ₦1,502,172.00k in 75 transaction into UBA, ACCESS and GTB with an individual name till date my money has not be refunds or the owner of does individual account has not been hold for the refund of my money now I am homeless.",1
2022,Wema isn't even responding to the reviews(cry) here. Like e nor consign them.This country na cruise💯,1
2022,"Very good app, What are u doing in banking Hall, when all can be done on ALAT. I give it to you digitalized bank, others must follow.",5
2022,"I keep having unable to view my work ID after several attempts. Now that I have version 4.1.3, to apply for a salary base loan I was told that system is the one that will calculate it but unlike before when human is the one to do it, it is a real flop. The IT guy that did this upgrade should be flog. You can't apply for a loan cos the system keep saying inconsistent in salary. What if i was promoted or my salary has been increase. I thought wema bank could have done differently but it seems not",1
2022,For the past few weeks now I can't even access my account through the app once I tap on log in next thing it back it self,1
2022,"Pls I need help. Since I Updated the app to current one, I cannot log in. It say SORRY ALART HAS STOPPED . What do I do",1
2022,"This app is one the most useless apps I've ever come across on playstore. I created my wallet over 2 weeks ago and I funded it but it was debit restricted. I provided the necessary details but there has been no solutions. I've called, emailed and even messaged them in WhatsApp, yet they keep asking me stupid questions and telling me to do things which I've already done before. Now they don't reply my emails and they take forever to reply my WhatsApp messages. Honestly, I regret using Wema bank",1
2022,"I don't understand this app, trying to register will always be telling me cannot verify email and still they register my email address and have been sending me different email notifications I didn't put in for. I cannot still yet register",1
2022,"The app keeps stopping automatically whenever I tried to verify my documents and other things. I went to their office to submit my documents, my debit is still restricted. Even kuda bank that came just of recent have gone far than this wema bank. They are old bank yet no improvement, they only keeps designing app that doesn't function well. I called customer care, she encourage me to uninstall and reinstall, this time around, the app isn't installing, and I've credited the account.",1
2022,Good one,5
2022,Awesome,5
2022,Very stressful app.,1
2022,Satisfactory,5
2022,"Good morning, I'm Daramola Kehinde Susana. I'm unable to log into my account cos I forgot my password, a message was sent to me that my pin has been blocked and I called the number that was forwarded to me and there was no response, please I need help in me resetting my pin and account.",3
2022,I want to switch device and I haven't been able to receive otp since.,1
2022,i love it so much,5
2022,Beautiful and seamless experience so far. Nice and lovely banking App.,4
2022,"Poor, too poor. Download at your own financial risk.",1
2022,"Recently i the app was showing me update and that was the mistake i made after updating it keep crashing, now i can't even login at all. 😞😞😞 i am disappointed.",1
2022,Great app... Brings the whole bank to your finger tip. Please taranfers to Rolez mfb hasn't been possible on my app. Will you need to look into it?,4
2022,Not bad,4
2022,Amazing except freezing and closing,5
2022,"Terrible ussd service ,complicated bank app They just use davido cover up 😡",1
2022,App refusing to re-install and I have my money inside,1
2022,"Very stupid bank I did nothing but they keep unnecessary charges, and worse part is they charge high for small transfer imagine charging 26.88 for 10k transfer",1
2022,App keeps crashing recently... Please fix it,3
2022,Good,5
2022,Good app,5
2022,Terrible App. The one star I'm giving is because of Davido and because I cannot Express my dissatisfaction without first giving at least one star. Uninstalling right away.,1
2022,"So bad ,ave nt been able to log in on my app since days pls improve in your service too bad",1
2022,App keeps closing everytime I try login. Please do something about it.,1
2022,"I'm not able to login since I downloaded this update, the app keeps stopping 😒",1
2022,Very wonderful and it makes my transactions seamless.,5
2022,"Terrible experience. After collecting my details, I cannot log into my supposed account. I need to know how I can retrieve my details for good and forget about this terrible app.",1
2022,Great,4
2022,Your chargers is too much,1
2022,Not fest,1
2022,be Amazing 🔝,5
2022,Good,4
2022,This new update keeps crashing and the app continues to close once I click on login..... Very bad please fix bugs.,1
2022,I have been trying to uptake the application but failed to upgrade. Please i don't understand what to do again.,5
2022,Awesome,5
2022,"Good, but haven't grant my loan request",5
2022,App keeps stopping. I don't know why,1
2022,Good 👍,5
2022,Excellent!,5
2022,Stupid app always crashing since updated,1
2022,I hate you guys soo much created a virtual card and I can't use it for anything why I tried using it for an online transaction but to no avail it didn't work,1
2022,Good,5
2022,"This app is okay, but I can't do transfer to a particular bank (Gtbank), although other banks show",4
2022,Awesome app.,4
2022,"The app is so useless, i have been using the bank for my salary account, for over 9 month yet i can apply for a salary payday loan, i keep getting inconsistent salary entries, my salary has never been moved from the 26th of every month. I recently moved from access due to a wema bank marketer, i would never advice you to, you cant enjoy any benefit, the customer care representative said there is no solution i should go and apply manualy for a loan in the bank branch.No solution you say.Terrible",1
2022,"I got tears in my eyes right now, and watch how God will judge you people.. i regret the day I knew about your bank. It's over 6 month since I've been complaining about a reversal which was sent to a wrong account.. I ordered a card for over 4 month now and it's yet to be delivered. I took a loan and paid back before the given date, only to request for smaller amount, that didnt work as well... I called customer service number and the lady sounded Worst than the devil. Now I'm pressured.",1
2022,Good,1
2022,Excellent,5
2022,The user experience is really nice...havent experienced any issues yet,5
2022,Always there for us,4
2022,Your app has a lot of problems. I can't login and I don't understand why. The app is meant to work properly. If I could rate you zero I would.,1
2022,Wema Bank is the worst bank I have ever seen,1
2022,Very bad,1
2022,Very good app,5
2022,Good,5
2022,Nice working with,5
2022,"I am using this bank app and i can guarantee you guys it is very reliable and convenient, am rating 5 star cus every transaction is fast and secured.",5
2022,Lovely,4
2022,"The signature upload isn't working, it is keeps crashing the app, and to think that this feature is linked to BVN verification, meaning BVN can't ve verified.",2
2022,Great,5
2022,This is more secured and reliable.,5
2022,"This app is a mess, i can't log in to the app since downloaded it. It keeps telling me something went wrong and i don't know what is wron. Please do something about the app it need proper upgrade.",1
2022,Excellent,5
2022,Excellence,5
2022,Nice and easy,5
2022,They keep showing app has stopped working when about to enter dashboard so I cant use the app,1
2022,I've registered since last year and my documents are yet to be verified...,1
2022,It has multiple inovation,5
2022,It make baking easy,5
2022,Since i update your alat app. I noticed dat my biometric data was not caption in your app again.i won to increase my transfer limit .i find it difficult because of biometric didn't login .all my attempt to register biometric data was failed.am not enjoying ur alat app like before.,1
2022,App crashes when attempting to login.,1
2022,Awesome,5
2022,"Terrible, the flow to create account is bad. After creating the account you still can't login. Login button does not work",1
2022,"So far, I've not been disappointed. I hope this update won't make it start hanging",5
2022,Wema alat is good in my opinion,5
2022,Good banking,5
2022,Simply the best,5
2022,a very cool bank and I love the way they operate.,5
2022,Easy to use,4
2022,Nice banking experience app,5
2022,I keep on trying to sign up but each time when I want to take my picture it stops,1
2022,It doesn't finish my transaction,4
2022,Good,5
2022,Stupid app I received 30 thousand when I open the app since then I can't transfer my money out I make complay at my Gmail they removed my Gmail from the account later Find it deficult login,1
2022,Satisfactory,5
2022,The best app,5
2022,Wonderful app. But I keep missing some money in my account.,5
2022,Great App,5
2022,Just Beautiful,5
2022,Why the hell will you guys hold my money and put debit restriction on my account. I withdrew some money into the Godforsaken alat wallet the money entered but I can't withdraw it why. You guys should simply transfer my money back to me and close the account. What rubbish 😠😠😠,1
2022,"Am new to this app. After getting started ,I logged in but that was just the end. It's just replying ""unfortunately Alat has stopped"" Am confused",1
2022,I like the app,5
2022,Excellent,5
2022,"Alat has really been a nice mobile banking platform for quick transactions. I am really impressed with it structure, coordination, and security. In short Wema Bank operate one of the best banking system in Nigeria. They are one of my favorite. God bless Wema.",5
2022,I am very happy with Alat by wema,5
2022,It's great App 🌟🌟🌟,5
2022,Best mobile Banking app ever seen... Thanks Alat,5
2022,Trying to login to my account keeps saying my pofile is inactive i dont understand why,1
2022,Nice,4
2022,"Unable to transfer money, its showig transaction failed",1
2022,"With strong connection, most times, it takes forever to load. Asides that, it's a good app",2
2022,Cool and soft,5
2022,It is an excellent app but it doesn't have a dark theme currently and why can't I fund my account yet,4
2022,Nice one,5
2022,Was good until the dollar Card got messed up with,2
2022,Hello my account got restricted since last week 😩😩😩 I call your costomers care at least 4 times but didn't solve problem I swear I will stop using alat because u have alot of problems your can't attend your costomers problems. They aren't respect there costomers at all 😩😩😩😩. I'm mujaheed umar,2
2022,Its okay but why can't i see the virtual card i bought,3
2022,Good of u,5
2022,The app is great but i apply for loan in which card information was required at the end of the day 3k was debited from my UBA bank account frist 1k second 2k making it 3k still no loan offer and no refund up to now. And the new version is miss behaving serious 😒..,3
2022,OBO,5
2022,App kept on stopping after the latest update,1
2022,Great,5
2022,"The app refuses to open, every time I try to log in it will just close.",1
2022,"Good, Keep it up",4
2022,"Great app, their only problem is unnecessarily deduction of funds, please rectify the problem Asap",5
2022,"The best bank app ever, I love it",5
2022,"No 🌟...... This bank is annoyed.. you want to do transaction, problem. Don't know what is wrong with the bank... Is like I will soon stop using the bank.",1
2022,Keep up the good work 💪,5
2022,TRASH APP. unable to create an account for over 2 months even after contacting these unserious people on twitter,1
2022,I need to test the app before rating..,2
2022,❤,5
2022,It's fast and reliable,4
2022,Great banking system,5
2022,Keeps crashing upon opening it on my phone totally useless now please fix it,1
2022,Very good,5
2022,Wema. What is going on with your service.,1
2022,"The app is excellent 👍 but the issue is that , it always stop itself 😔",5
2022,I try to generate my Dollar Card but its not working please solve the error,5
2022,I tried to login into my account and it's saying my email is not linked to an Alat account Why?...... Please look into this I have funds in it,1
2022,Good,5
2022,This app is messed up...updated it and now it's telling me I don't have an account..That's very appalling. Disgusted,1
2022,Best app so far.,5
2022,This app need to be worked on I've been trying to login since morning but the App keeps loading and finally when it opens the features in the app dissapears,1
2022,"What's wrong with this bank mobile app, can't let me in.. Keep saying network failure which is not true.. Or see apps are opening but wema isn't opening.",5
2022,Nice,5
2022,I like the bank so much.,5
2022,Hello... Please ive been trying to login to my account since ... Its not opening. What should I do,1
2022,"My experience with this app has been good so far,except the elect transfer charges, and I've been having problem updating it",5
2022,Fast,5
2022,"I can't use my app, I tried to transfer money but couldn't showing me finger print error and I really need to make this transfer, y'all should fix this. I'm giving you one star rating.",1
2022,"If it was possible to give it a zero star....I mean the old alat was working fine,then u brought this with it's one hundred problem.its really fraustrating!",1
2022,Nice banking app,5
2022,The most useless app have ever come across debiting my account without telling you what you have been debited for. I will empty my account and leave ur useless bank. You don't give loan so u have no usefulness.,1
2022,Nice app,4
2022,I went to a pos and deposited money but since then I haven't seen alert,1
2022,Wonderful,4
2022,Great..,5
2022,"Atlas is the best moblie banking app, is very good in making payment and receiving money",5
2022,Flexibility i enjoy using it,5
2022,This is the best banking app I ever see. Am enjoying it 😋,5
2022,I can't fund my account,1
2022,Great,5
2022,Excellent app,5
2022,Best app ever...😗😗😗,5
2022,Good app,4
2022,"This app is so problematic, I hate WEMA bank right now",1
2022,NICE APPS,5
2022,"Login feature isn't working after successfully creating account on app. Updated app and still doesn't work. Basically, the app is just installed on phone serving no purpose. Hopeful it'd work someday but it never has so it's definitely a bug. Please fix.",2
2022,Awesome,5
2022,Amazing App I love alat by wema,5
2022,"1. In the application, I cannot store beneficiaries because there is no prompt for it. When stored manually, it does not come on at transaction. I have to input beneficiary's account number for every transaction. 2. There is no provision for chatting. 3. Kindly upgrade the software, though simple to use but looks rudimentary.",1
2022,This alat is very good and reliable,5
2022,Best app ever,5
2022,The App is excellent,5
2022,WHEN I TRY LOGIN IT CRASHES,1
2022,"Good customer service, nice interface, good return on goals, GOOD BANKING SERVICE. 👍🏼 👍🏼 👍🏼 Though, I will like to suggest you include a goal where people with naira account can save in dollar by converting their naira into equivalent dollar for saving. Response gonna be massive! People want to HOLD but in more stable currency because the local currency...👇. Else, make opening of domiciliary account possible on the app since your branches are limited compared to others",5
2022,Better,2
2022,Cool,5
2022,Good,5
2022,Please I don't know how to link my account with wema bank they only give me new account number,5
2022,Very poor!!! WEMA bank alat is the most useless and annoying bank ever...! The Usd code never work!!! The website is trash... most of all the app... the process is too long... it takes longer to load!!! I'd never use that rubbish bank again!!!,1
2022,"You people need to do something about your database,why will the app keep telling me that my only email is not connected to alat,meanwhile i keep recieving newsletter via the email account",1
2022,Great,5
2022,Please send me my account number alat bank,5
2022,Very good and reliable,4
2022,Dark mode please,3
2022,Using alat app is amazing.,5
2022,Useless App,1
2022,Very useless app! Pls don't download even if your life depended on it,1
2022,"Amazing app, it deserve 5 star but I won't give them due to transaction deduction is too much and try make Virtual doller card available",4
2022,I love it,5
2022,Alat is fast and it makes banking and saving easy,5
2022,Great,5
2022,Excellent,5
2022,Your app is good for transacting so far,3
2022,Alat has always made my transactions a successful one... Kudos to you guys!,4
2022,Very good,5
2022,This app is very interested,5
2022,Just for @davido,5
2022,I love this app,5
2022,"People pls beware of this app, they are frudesters .My experience with this app is so hurrible. After deduction of #1025 for e- statement in my acct, you people still say you can't get the e- statement. Pls I want my money back cos you people are operating like frudesters. Your app don't have customer service, too bad we can't reach you.",1
2022,What a wonderful app,5
2022,Wonderful,5
2022,"I opened an account in the app and filled in my personal details and after registering, the account number on the app is different from the account number i was given. Am so confused right now!",1
2022,I sent my school fees into my alat account n d account is telling me that it's not active,3
2022,My app keeps shutting down when I log in,1
2022,Good Job,5
2022,"I so much hate this useless app, it always say unfortunately alat as stopped,",1
2022,It a little bit okay,2
2022,I tried to download this app but not downloaded.,2
2022,Awesome,5
2022,Cool interface,5
2022,Good banking app,4
2022,"No okay enough compared to other banking app, so still need more development",3
2022,I gave 3 stars because i cant active my card eaxh time i try to the app always reopened,3
2022,"For the past few weeks now I can't do transfer it keeps on telling me to verify my line (I swapped my line I should verify it) and if you call them they will not pick until your artime is exhausted, if you send them email it will take ages before the will reply you, so this app is not stable",4
2022,I love Alat because of Davido.,5
2022,Fair,4
2022,"Am seriously having issues using the app, it's not Ed easy to use app",3
2022,I tired looking for a transaction history with the full name I only saw random numbers and the amount I sent,2
2022,The application is very good,5
2022,Top notch,5
2022,Great improvement from the past.,5
2022,I like the app very well,5
2022,My experience with this app is good but lately I recharge my phone on it....... the money was deducted and my phone was not credited,5
2022,Not okay for me,5
2022,Forgot password not sending OTP,1
2022,"Please i made a VTU of 2000# over 2 weeks now i haven't seen it, not showing on my sim, the money was not reversed too. Please i need help...",4
2022,Good,5
2022,Amazing app,5
2022,Perfect,5
2022,The app is great but wema deceived me for ATM card,2
2022,This app was going fine until I tried to view my naira credit card details but it keeps logging me out of the app. Please fix this issue,2
2022,Great,4
2022,i love it,5
2022,"Customer care service is just extremely poor, they respond then say it will be done but they get anything done. It's just bad.",1
2022,Matsalar tasu dayace down load na application nasu Yana da wuya Amma neat work na bankin yana da kyau,5
2022,Hello Wema I've gone through the reviews if you don't mind my team and I can work with your engineers to fix these bugs for you guys.,3
2022,"They keep charging me for sms alert. I contacted them via email, they didn't respond. So, I contacted them on twitter, they asked me to fill their sms Deactivation form. I did. They then ask me to call their line to authenticate my request. I called them twice and still they refused to deactivate the SMS ALERT CHARGES. So, I took matters into my hands ✋, i have emptied my account with them and uninstalled their app. It's very simple. If they can act this way on this matter, it tells of others.",1
2022,Best so far.. Keep it up.,5
2022,Very much good,5
2022,Easy to use,5
2022,"I have a little issue with this app, i can't create a pin for a transaction. In this app why ? They are telling me, that they can't configure my email address.",1
2022,Nice!,5
2022,Am having some difficulty with your app they remove money from my account for e statement yet the system is saying they could not get my statement ..how manage?? Plz try and fix this problem it has been happening to me and I have lost count of the number of times my account is debited for e statement....,1
2022,Great app,4
2022,"Very very bad, I was sent a mail this morning that I can apply for a Divice loan, and I try to apply on this app and my money was didocted for e-statement of account and the loan was decline because they can't access my e-statement of account, and #1,161 was charged from my account, this is the most 419 account I have ever seen.",1
2022,Have been enjoying the app until this update that reset my alat pin automatically and it is want to set it back the page go blank,5
2022,"Una no dey give loan, loan pending for almost 2 weeks have to cancel it no need",1
2022,Love it,5
2022,Excellent,5
2022,Best of the best,5
2022,Wonderful,5
2022,Wonderful services and easy to use.,5
2022,Nice,4
2022,Good App,2
2022,The app is awesome 👍👍,5
2022,Very easy to navigate through.,5
2022,"I download the app mainly because of the dollar card but it's unfortunate, it doesn't work. please fix the dollar card issue.",2
2022,Good applications,3
2022,Best mobile app,5
2022,I give you 4 star but try and always check customer service,4
2022,I want you get me loan offer I apply loan since 5time we reject me,5
2022,I love Alat,5
2022,Better,5
2022,Keeps crashing can't log in,2
2022,One of the best Online secure digital banking. You guys rock!!!,5
2022,Best app,5
2022,Satisfactory,2
2022,Fabulous,5
2022,Great...,5
2022,Not good enough,5
2022,Nice App,5
2022,Its good and makes banming very easy for the busy people,5
2022,This app is really wonderful.,5
2022,very easy app for use,4
2022,Excellent,5
2022,This is the most irresponsible bank in Nigeria. Let nobody bank with them. I updated all my details and was verified. But can never access the benefits of the account. Still in tier 1. I have sent them emails several times to their official handles for more than two weeks they don't responds. After calling again many times and they will keep you on call waiting eventually I got through to the customer care. She was very rude. 3 of them lack professional attitude. So much I don't care attitude.,1
2022,The app is actually fine but the most disgusting part is that fingerprint is not working with it,3
2022,Unable to upload statement of account on payday loan. Its furstrating,1
2022,"Very nice app, I love it",5
2022,Excellent,5
2022,The application is frustrating and annoying.I could not finish the sign up process.Always stop after uploading my signature. It's okay now.,1
2022,The app is really cool but also slow I hope the programmer's can help find solutions to it,4
2022,It is not up Sixty days that I activated this Harp. To me it is not bad at all.It easy to operate.,2
2022,Good,4
2022,"I want to create alat pin and it is requesting for upper case number and I don't understand what is meant by that,can you help me out?",2
2022,"The new update had errors, once you select bank during application for device finance Loan, the proceed bottom disappear. Work on the app",1
2022,I am not able to log in to my mobile app and I just re update it now thinking it will rectify it ..... Amd all it writes is system error,1
2022,Rest,4
2022,I requested for Virtual Naira Card it took upto 5days before the card details drop after they have made their instant deduction The app keep crashing/Stopping anytime I request for my Naira Virtual Card details,1
2022,Why is the updating not going?,5
2022,Good,5
2022,Very easy and seamless. I recommend for all.,5
2022,"Customer service is not active on Twitter, Instagram, and by mail. Account has not been verified for more than 48hrs now, can't even open a domicilliary account.",1
2022,So awesome 👌,5
2022,"I'm supposed to receive money from a company for writing for them and this morning they just sent me a picture where it says ""sorry, this customer can not receive money"" What the hell is the meaning of this!",2
2022,Nice Application,5
2022,"It has been wonderful since I started using it, seems very good, I have no regrets or complain so far.",5
2022,Just another useless bank with dumb customer service! Not recommended!,1
2022,its seamless and fast for transactions,5
2022,I will give 1 star because I update the app every three days,1
2022,I love this bank app .It is one of the best.,5
2022,Good app,5
2022,Love,5
2022,Very nice,5
2022,The app shuts down as soon as I log in on my honor 7 phone.,1
2022,I love the apps flexibility. It's not like other regular banks out there.,5
2022,Good,5
2022,Beautiful,5
2022,I love the app,5
2022,"Unbelievable app, it's easier and faster",5
2022,"Well, I started using this app and so far it's good lovely I'll give it four star because I've been trying to get to tier 3 but because of the Review I haven't received any response so you guys should work on it but for now it's a good app for me.",4
2022,Better but more improvement can be down,4
2022,Alat is so easy to use and very user-friendly. This is one of the best bank apps of all time.,4
2022,Very nice app,4
2022,All the updates have been rubbish All rubbish,1
2022,Very very grate,5
2022,My account became inactive and I was referred to the support desk. Up till now I don't know how and where to find the support desk,2
2022,Very good app. I love Wema bank,5
2022,It's very good app in terms of transaction i really like it so much,5
2022,How I wish is possible to write a review without a star alat is one of the bank I can't recommend even to my enemy u won't know how useless they are until u have issue and start sending mail to them they never responds to mail neither will they solve ur issues,1
2022,Onboarding was seamless and really without wasting of time. It's really great.,5
2022,Good,5
2022,great app,5
2022,Excellent,5
2022,I have wanted to fund my account since I opened Alat but no option to fund my account on the APP.,1
2022,Excellent service.,5
2022,Unfortunately the app keep crashing today I thought the upgrade wil help but same thing pls what can I do with this am using samsung j7,2
2022,I really appreciate alat🥰🥰 I have never had issues with this app am giving it Xtra 5 ⭐⭐⭐⭐⭐ 🥰,5
2022,Best bank,5
2022,"Nice app, but it lags so much sometimes.",3
2022,Nice app,5
2022,Very good,5
2022,Awesome,5
2022,I really appericiate this app,4
2022,Best ever 💝❤😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘,5
2022,Ok,4
2022,Good and well structure.,4
2022,"I tried creating a virtual dollar card and they told me feature coming soon... They advertised wrongly Also even with the new update, the naira virtual card keeps crashing",1
2022,Best ever,5
2022,Nice,5
2022,Fine,5
2022,Its a nice application,4
2022,"My bank Your bank Our bank ,......",5
2022,The app is fast and reliable,5
2022,I love it,5
2022,You're the best ❤️✌️💯,5
2022,Nice app so far.,4
2022,I have issues with my account.. I need immediate assistance 🥲,2
2022,The app keeps shutting down whenever I tried logging in. Pls help out...,1
2022,It's very recommendable,5
2022,"The App is very good, boy would be better if there can be dark mode",4
2022,Pal day loan is a scam in the app why they ask for statement but no reply why is it like that,3
2022,"I love the app, so secure and reliable.",4
2022,"The issue has been resolved, and now the app is working perfectly. You deserve more than 5★",5
2022,Very credible and efficient,5
2022,"For now I will give it one star, I want to create pin, for a month they never send OTP",1
2022,"I found it now so efficient and reliable, more interesting than it used to be, thanks WEMA.",5
2022,"Wema bank App is the best, They have a security to protect your account from financial fraud, I love it.",5
2022,"Unfortunately, alat has stopped is the message i keep recieving anytime i logged in on my phone. That's bad",1
2022,It meet my satisfaction. 💯,5
2022,Nice appp I'm enjoying it,5
2022,I can't download the app please,5
2022,Awesome App Quite Service Delivery Very Reliable at Most Times,4
2022,Better,5
2022,good,5
2022,Cool experience,5
2022,Interesting,5
2022,Good app,5
2022,I love it,5
2022,I really love this app it makes me happy it's working perfectly fine,5
2022,Alat app has been so far one of the best banking app I make use of,5
2022,Wonderful!!!,5
2022,Cool so far,4
2022,I like business,4
2022,✌️👍👍👍✌️,5
2022,Alat apps na professional apps ... 4get nonsense ✓✓✓,5
2022,Perfect,5
2022,Good app. Thanks to Wema Bank,4
2022,Good banking,4
2022,I really appreciate for this mobile bank,5
2022,Good 👍,5
2022,My baby @Alat,5
2022,"At initial stage, I had some challenges with the app which took a bit long before they could fix. But after that, it's been so smooth and awesome. Keep it up!",5
2022,Alat is a wonderful Banking institution. I love it,5
2022,Excellent App,5
2022,"Best app, fast and reliable",5
2022,Wema is a Problem,1
2022,"Ever since I updated to your new version , I have not been able to use it, crashes each time I try to login",1
2022,I love this app. Quite easy to use,5
2022,"Nice bank 👍, easy to use.",5
2022,Nice app,1
2022,Very good,5
2022,Best of the best,5
2022,"Oh yes! This is the best app for real, but the major problem is that, upon my good credit score I want to know what's the problem that I find it difficult to borrow loan from the app. Management please say something, I've made different transactions with Wema Alat and yet not qualified for a loan",5
2022,Easy to navigate,5
2022,Everything nice,5
2022,You Worth all the stars ✨✨✨✨✨,5
2022,Very Good,4
2022,The best mobile banking,5
2022,Nice,5
2022,"Truly Amazing, I don't believe it's real at first but a one time text and I was shock with the quick response. Though you guys need work more on updating the balance when remita . Alat truly the best",5
2022,good,5
2022,"Very easy to use, low charges and trustworthy. Alat 👍👍",4
2022,Nice,3
2022,Best banking system in Nigeria.,5
2022,Always awesome,5
2022,Getting ready to be better,4
2022,Highly recommended,4
2022,Best Bank App ever,5
2022,Good Application,3
2022,So effective,4
2022,I can't see my main account balance,1
2022,User friendly and easy to use,5
2022,"I have already signed up,but the app didn't allow me to set my residence address it refuse to verify my account",3
2022,Better but do disappoint once in a while,1
2022,Its good,5
2022,Nice,5
2022,Fantastically,5
2022,It is the best app nd bank so far in Nigeria,5
2022,This app need improvement. Am unable to stay on it for just a minute it will close down by itself,1
2022,Nice to meet you,5
2022,I so much love this app so easy to access,5
2022,Best,5
2022,It is ok,4
2022,Good so far,4
2022,I love this app,5
2022,For now I'll give it one star. I was asked to update my bank statement which I did for the past one week and also your agent visited my house. I even sent an email to your customer care service mail and no reply. I'm yet to get a response or even the payday loan. Please what's the challenge?,1
2022,"Alat app is very perfect,an is number one in all, keep it up But over a month now,I re apply for debit card , but not yet delivered.thanks",5
2022,Excellent,5
2022,Very easy and dependable.,5
2022,It is been awesome,5
2022,"Absolutely 💯 percent for me , I'm able to transact easily without hitches . Good job wema !!!",5
2022,Very easy to access and reliable,3
2022,It is a very nice app And it is really safe,5
2022,"Fantastic app, good service",5
2022,It's an amazing app that allows you do everything you want to do in a bank. From account opening to seemless transfers. I enjoy the app everyday.,4
2022,Very fast reliable,5
2022,"Alat is really great, got an account without stepping into the bank....👌 But the card interface is full of bug, I can't use my card or even set a transaction pin for it",3
2022,very very nice,5
2022,The best you could imagine as a digital banking,5
2022,Good,5
2022,Good Excellent,5
2022,Excellent,5
2022,Wema will never let you down ....it's an old bank that can't run away with your fund best since 1945,5
2022,I think it's a good App but it needs more work. It keeps trashing,3
2022,I just like the app. Its nice to use.,5
2022,Wonderful,5
2022,Beautiful,5
2022,The App use to breakdown most of the time when started. It use to be very frustrating 🤦🤦🤦,1
2022,"As far as am concerned, it is the best app when compared with other banks app . Very reliable",5
2022,"I love d app, very much interesting and reliable.....kudos to d bankers",5
2022,Okay but no gain,4
2022,This app is not opening even after update....,1
2022,App keeps crashing and the biometric ain't functioning. Please fix the app,1
2022,3xcellent,4
2022,Nice app,5
2022,I don't understand your app any More it always close by itself any time i open it.tell me not support and i have updated the app,1
2022,The alat application they don't lend local government staff money at all why. Urgent money they can't borrow local government staff .,1
2022,Too perfect and very easy to use,5
2022,Exceptional app♥️✔️💯,5
2022,The application is perfect and convenient..,5
2022,I've found it very hard transferring money.,1
2022,I really want it,5
2022,Great,4
2022,Good,5
2022,Best app,5
2022,Great app!,5
2022,Their service is excellent,5
2022,Good,5
2022,Excellent,5
2022,"It's a great app oo, but I don't understand what is happening now ooo, why TF are you guys removing little money . Pls oo I dont like the little money you remove after a credit alat, every single transaction can't stay in order, pls you guys should stop it",1
2022,No 1 digital bank When I say digital that's it no story I love you guys,5
2022,Great,5
2022,Easy and simple bt keep improving...,5
2022,Best of 'em all,5
2022,Lovely indeed,5
2022,Is this a loan app?,1
2022,👍,5
2022,Best bank app in Nigeria,5
2022,Nice one,5
2022,Great.. but I am unable to receive my Western Union money into my account. Please advice,5
2022,"*This is an update to my one-star rating of ALAT. It is so easy and user-friendly, and with the options of stashing money I do not want immediate access to, ALAT is superb",5
2022,A very nice service rendered. Keep up a good work Alat by Wema!!!,5
2022,Incredible,4
2022,💪,5
2022,Awesome as always,5
2022,Great app,5
2022,Excellence,5
2022,Absolutely fantastic,5
2022,Excellence,5
2022,I can't find Card Hotlist from this new update ? My card is missing and I want to request a new one.,5
2022,"The App is working Awesome, the only difficulties in using is card management section. Kindly improve the section for proper usage.",3
2022,It's a good banking app,5
2022,Very exceptional application,5
2022,Very good,4
2022,Poor Network; Special Bank of Delaying Incoming Payment... This is Bad,2
2022,I've been using this app since 2019 and it has greatly improved since then. This is so far one of the best banking platform I've come across,5
2022,Very useful App but why does it crash when I try to input account details,4
2022,Excellent,5
2022,Nice one,4
2022,Good,5
2022,This is the very best,1
2022,Very good,5
2022,"Very perfect app,love it",3
2022,Nice app,4
2022,The statement generated from app does not turn over or details of were payment went to..... Work on it,2
2022,Love it,5
2022,Good,5
2022,Most Effective and Credible Bank App for me. Prompt Fast and Efficient.,5
2022,Dose this app have personal loans?,5
2022,Nicely,5
2022,The App Is Great,5
2022,Working perfectly,1
2022,Good,4
2022,Great!,5
2022,👍🏾👍🏾👍🏾,5
2022,This apps is very nice,5
2022,"I am using this App completely for my personal and business transactions, very easy and reliable, the most enjoyable part of this App it takes simple steps for registration and confirmation. Absolutely a simple way to avoid customers dissatisfaction",5
2022,Wow,5
2022,This app is the best I swear I really enjoy it.,5
2022,It's the best banking app I have ever seen,3
2022,Very well improved,4
2022,This app is the best among all banks proud to use a wena bank,5
2022,Nice,3
2022,Good,5
2022,Good and easy to use,5
2022,Great app and very easy and straight forward,5
2022,I like it,5
2022,Very good,5
2022,I have a big problem with repeat transactions being allowed by the application. If you instantly repeat a transaction that seems not to have gone through the app should block the repeat and only allow same transaction to be repeated only after a certain time threshold. I once had a dstv subscription that seemed not to have gone through only to have the transaction repeated when I tried it again meaning I paid double when I did not plan to. And also ALAT support ignored all my complaints.,1
2022,I like wema alat it is very easy for me to do transation 🥰,5
2022,Good 👍,5
2022,Been Cool so far,2
2022,Goods app indeed every time their Network was so good thank you so much,5
2022,Super,5
2022,Very good banking app 💙,5
2022,Best app so far,5
2022,Why is your Dollar virtual card not available yet. Please make it available,5
2022,Very good,5
2022,This app is absolutely beautiful and working perfectly,5
2022,Lovely.,1
2022,Excellent,3
2022,"A GOOD BANKING APP, GOOD FOR SAVINGS MONITORING YOUR SPENDING, BUT NO MATTER HOW MUCH YOU SAVE OR TRASACTIONS TURNOVER, IF YOU ARE NOT A SALARY EARNER NO ANY FORM OF LOAN OR OVER DRAFT LIKE MANY OTHER APP, EVEN THE GOAL BASE LOAN ONLY WORK WHEN YOU HAVE A RUNING GOAL SAVINGS,",3
2022,Good,3
2022,Very much good,5
2022,Alat is the best app ever,5
2022,Please try fix that black bottom bar @ the gesture navigation! At least for a neater U.I.,4
2022,Cool and reliable,5
2022,"Alat app it's cool to use, just that the bank need to add up a virtual assistant customer care service.",2
2022,Wema bank is the best i love the app 💋💋 keep it up,5
2022,"I ordered my ATM card months ago on two separate occasions, twice I was charged for both occasions and I paid for the services but the request was never fulfilled by the bank. I have reached out to the customer service for help multiple times and nothing was done. Thanks Alat for making me leave a bad review to get help because all channels has failed.",1
2022,Very nice,5
2022,I love this app best app,5
2022,Nice one,4
2022,"The app is a very good app But I was s sent 3500$ from US Bank yet I can't find it in my Account Meanwhile the Sender has been debited and I haven't been credited,It been days now please help",1
2022,This app is now more worse. I don't understand it again.,1
2022,"I have been trying to open my dashboard after registering in the app but ever since then the app keeps stopping ,i have successfully created an account but the app keeps stopping so i couldnt have access toy dashboard.",1
2022,Since I downloaded this app I'm unable to use it.,1
2022,Too much wahala,1
2022,Ok,2
2022,This app is really great. Good work wema tech team. But the remita payment section no longer work. Please resolve this,4
2022,"I've been trying to set my pin... The app keeps telling me an OTP is sent to my mail, and boom nothing reflects in my mail... Y'all need you work this thing out mehn",1
2022,Excellent,5
2022,This is a really bad..i thought it was so niice until i coundnt find the money that was deposited in my account,1
2022,So smooth!,5
2022,Very fast and reliable,5
2022,This App is not good at all. Its stop when whenever i wanted to login. Yeye Alat App. shiiiooooo kelebe tue.,1
2022,I can't login into my app. I have sent emails and nothing has been done. This is not fair😔,1
2022,"I have been using this app for some months ago, but since yesterday am unable to access my alat app. By logging to this app it keep saying ""close app, wait, open again"". Please, help me do the needful",2
2022,I downloaded it just now but it kept closing all through the registration process. Can that be fixed pls?,3
2022,Awesome 💘,5
2022,Very reliable and handy,4
2022,"It is required to please make the app compatible to other phones. It skips on my phone, mi notelite. I don't know what causes so.",2
2022,"The app keep given error message that it cannot verify email address of new alat customers, have been trying this for the past 3weeks it Keeps reeating the same error message, untill now i cant register on alat app. Fix this as aoon as possible, am not begging you because if you dont fix it, i will open another bank acxount with another bank.",1
2022,It's lovely,2
2022,Safest Bank app.,4
2022,The worst app in the history of worst apps. Why cant I just set up my already existing Wema bank Account on the App and make my transfers like other banks. The OTP never comes and it's seriously just so irritating,1
2022,It's not opening on my phone!!,1
2022,The app keeps crashing down whenever I tried to login,1
2022,Having issues login into my account,2
2022,"Have been trying to download this app,anytime it finish downloading it won't install and i dont no the reason",1
2022,"The process to recover forgotten password is tedious... I opened account in 2017, and can't even remember all the questions they are asking me. Very very tedious",1
2022,Very great app 👌🏿 I appreciate the network and everything but why can't I upload my picture and my valid identity card why,5
2022,I've been very active with my account. Money goes in and out almost every day but to get a loan from you is like impossible. This not good and I'm not impressed.,1
2022,"I requested for card and it is over a month now.. I have been calling, texting and doing all sort of things to help center only for them to tell me card is not available.. Any bank runs out of card?? Because I don't understand..",1
2022,Stupid app You can't even login anymore after creating an account 🙄 And I already deposited money,1
2022,Best online banking,4
2022,"you can do everything you can do in the bank, on the app. welldone guys for this. pls you need to work on fixing the bugs, the App keeps going off on its own while it's in use",5
2022,Best for ever,2
2022,The experience was cool until I changed my phone and I started finding it difficult to log in the app on the new phone. The log in button isn't responding.,3
2022,Seriously since the day I've updated the app I'vee been having problem with login showing unfortunately Alat has stopped why now. I've to uninstall it again still having the same problem biko. Just find a way to fix this please,1
2022,The app keeps saying failed when try to transfer and you'll have to close the app and reopen it to make the transfer The card icon too before it loads it takes time,4
2022,Very good!,5
2022,Wonderful,4
2022,Exellent,5
2022,Good application,3
2022,You'll saying the app crash! Go get a better phone...,5
2022,"This app is really something else i try creating account with them but is not connecting, i think they need to fixed it.",1
2022,The app keeps stopping before I could even login and a mail will be sent to me that I've login. Please fix.,3
2022,The app always showing suddenly stop,1
2022,Fine,3
2022,The application always crash,1
2022,The newer versions keep getting worse. I cant login,1
2022,I cannot open my App,5
2022,What is wrong with this app? I cant even open an account anytime i try to take selfie it keeps restarting over n over again.please do something,1
2022,"Am just tired,i did a transfer of 10k on the second of this month, till now the person didn't receive the fund and i didn't get a reversal...",1
2022,"Am supposed to rate you 5 start because I love this app so much and since I downloaded the app I don't stress my self using the ussd code again, because with the app you can monitor your transaction your self but of recent I can't access the app again😔 and I have complained no usefully response given back to me",1
2022,I can't apply for payday loan since Nov 2021. Till today I have called severally without result.,2
2022,"Discouraging. For the past one month the app is not working. Pls, try to repair.",5
2022,Please support I'm having a problem...everything works fine but creating a dollar card isn't working how do I resolve this..please I need an immediate support,4
2022,I've not been able to log in for days now. Kindly look into the issue and create an update with all bugs fixed,1
2022,"I requested for loan via the app, I have successfully activated the Remita mandate on my account for monthly repayment. But when I try to confirm the activation on the app for me to proceed it keeps saying the remita is inactive meanwhile it has been activated and confirmed by remita. This is 3days now I still can't proceed and I haven't received the funds. I have tried reaching out but I am not getting any feedback and issue is still yet to be resolved. I am running out of patience........",1
2022,It's been cool using the app but am unable to activate my ATM card via the app,3
2022,It's always complaining that the picture size is too large hence I can't sign up. And it won't provide option for a picture to be uploaded. It's a total mess,1
2022,It's not working,2
2022,"When there were problem just take it like that bcos when u complain, you are on your own. Yet another update if i can't buy airtime on this update i will quit banking with u, by uninstalling it from my phone Now the app is no longer working on my phone...if i should rate ur developer (-100% )",1
2022,This is the worst banking app in the world.I have cash in it but I can't withdraw.Debit restricted they keep saying.They pledged to resolve it within 72 hours as if it's nothing.My worst nightmare.It deserves a minus 5.,1
2022,Slow to come up,4
2022,"I request for a physical card over a month but of to now not delivered 😑 to me, where is my card?",1
2022,Iam having problem with this app after changing my phone the app kept said unfortunately alat has stopped,1
2022,If biometric activate twice. Transaction would initiate twice... Rubbish must stop,2
2022,That good,5
2022,I don't know what is wrong with the app I can't register once I take a selfie it will automatically login and show error or unfortunately Alat have stopped,1
2022,"Your customer care service is very horrible just wasting my airtime... do something about it before you lose a customer I did dstv subscription yesterday I've been debited and my dstv package is still inactive................. ................. . .. ,....... ................................... What a very bad thing bad customer service 😒",1
2022,Your app is not stable.. it closes unnecessarily,1
2022,Good,1
2022,I just realise that the email they used to registered my wema bank is not an email account. How can I change the wrong email and add another email without telling me mismatch email account.the one there is not an email account and with that I can't see my OTP pin.so as for me to complete my registration.,1
2022,This app is trash,1
2022,How can be trying to make a transaction and it always not going and keeps on debiting me without actually completing the transaction,1
2022,"It's a good app but it's full of bugs.... Like now, the app is crashing whenever i try to log in. But I was using a the perfectly before.",4
2022,App keeps crashing,1
2022,This will be like the 3rd time I'll be making transfer and it wont go through and I'll be debited.... what's really happening to your bank this days,1
2022,The app keeps crashing all the time.... Am tired of using the app,2
2022,The best app although sometimes it force stops,5
2022,"This Alat app is one of the best things to have happened in the Nigerian banking sector. It's efficient and innovative, the only issue I have is the fact that the virtual cards are not working at the moment. Please Alat should fix this, so as to enable users like me make online, international payments, please fix the virtual card feature inavailability ASAP 🙏",4
2022,The app keeps on quitting by itself,1
2022,I've not been able to create my account... All they allow me do is taking photo of my signature and they return me back to the home... So frustrating👿,1
2022,"Very very useless app. Just crashing constantly, I would have given zero stars if possible",1
2022,Unportunately app wtopped I know,1
2022,This app is not good at all If you forget your password you can't get another one again Everything is just rubbish You need to improve this your app,1
2022,Excellent,5
2022,"Not very sure, but you can check out to find out more. Offers are moderate and considerable. Download available Google play store.",4
2022,No response to loan requests,3
2022,Am having trouble in setting up the application,3
2022,Great app,5
2022,"I have t y wait until i am able to update to the latest version, and see the new features. If satisfactory, then 5 star.",4
2022,"Nonsense, am going to sue u guys. U guys keep making unnecessary deductions from my account and u never tell me or make it reflect d reason for deduction. See u guys in court. Useless",1
2022,I want to get into the app it keep stopping,1
2022,Please how much is alat deposit maximum,2
2022,Worst,1
2022,"These people stuck my money in their app... My account that was active has now change to ""debite restricted"". I called the customer care he told me to upload my documents which I have already done before. They keep telling me it will take them two working days to verify whereas it's over a month now and the refuse to verify it. They activated my account for transactions, immediately funds entered into the account they restricted me for sending funds out of the account. Please resolve this issue.",1
2022,The response time is too slow for a bank.,1
2022,"Ok I wanted to upgrade my account to tier 3 . Sent my nimc and I still didn't get verified, sent my student ID and still didn't get verified. Contacted u guys on ur FB page no reply. Contacted ur customer care email and I still got no reply. Like y what's d use of the customer care services if they are not replying? So y'all mean to tell me d details I submitted for acc upgrade was all for nothing?",1
2022,"Like seriously am tired of this App since early of this year because have been trying to login but unfortunately App isn't working. I uninstalled it and reinstalled it back but still doing the same thing. Please, if the App need update kindly do so because am fed up 😭😭😭",2
2022,"This people don't give loans, their SMS charge is something else",1
2022,I need payday loan.still reviewing my statement,1
2022,This app is very bad I mean very bad please my people don't even waist ur data and time on this app it's fake everything about it I don't even know we're to start nothing is working it will just be saying failed failed after they must have collected ur bvn pls I recommend I/o money u won't regret downloading the app I just rate it I star because u have to rate before u review,1
2022,Good for all transactions,5
2022,It's simple and easy,4
2022,Excellent,5
2022,"Bad customer service, can't upgrade my account it's almost a month now",1
2022,Am really upset with the alat app this evening/morning. Am highly distabilised because I can't perform transactions that are time bound. Please whats going on? Issue has been rectified,3
2022,"A very nice application for mobile, easy and accurate",4
2022,The app is a complete thrash ...app keep loading until God knows when. Can't even stay in the app for 5minutes. App keeps crashing. I just regret putting money in that account now taking my money the app keep me waiting for enternity...rubbish,1
2022,"Stupid bank, when ever i want to transfer it keeps loading for nothing I'm very disappointed",1
2022,Why is your service poor?? Try to have a Whatsapp just like UBA Leo😣😣😣,5
2022,The app isn't even loading at all...so as the ussd. And it's very frustrating.. please fix it,1
2022,Awesome app,5
2022,They send money to me since morning d the money did not enter,5
2022,Please trying checking the problem of the App it keeps crashing saying unfortunately app has stop working trying checking the update of the App,1
2022,"They app just keep going back to main menu,even tho I always receive message on mail that it as login... please u should try and do something to it....so bad !",1
2022,The app it's good and I enjoy every thing about this app it cool you guys should keep it up but it's there a way to collect a dollar ATM card using the app,4
2022,"I created an Account With my Bvn and still after it tells me to Create new account since last year (2021), i tried to upgrade already created account with my nin but it keeps saying error",1
2022,Una try,5
2022,Very good,5
2022,Tried signing up as a new user but the app keeps crashing! pls fix up,1
2022,Very bad experience Deposit some cash for an hour ago and still waiting..This app might be scam be ware......,1
2022,why is the card control option not working? Fix it up please.,2
2022,The most worst app to use when getting a quick loan,1
2022,The wemer debited me the sum of #300 and uptil now havent seen my loan offer,1
2022,Useless Bank,1
2022,I am really disappointed I can't even stay for 3 it's just shut down 😒 I need a reply,1
2022,Good,5
2022,App not responding,1
2022,Hangs,1
2022,"This App is so very fantastic and user friendly. Imagine opening an account, upgrading it and even got my debit card delivered to my comfort zone without visiting a bank, it was all done with the app and my phone.... Kudos Alat by Wema. Rating you 5 stars",5
2022,I cant transfer to other bank and i dont no why since last yr december,1
2022,Cool,4
2022,The app keeps stopping!!!! And it is frustrating.,1
2022,"You guys are useless I swear, trying to reset my login pin you said I should enter otp, the otp wet you no send I should now enter, I did a mistake opening this your useless bank",1
2022,Very good,5
2022,Not opening on my phone,3
2022,Why if i but data form my account in next 1 sec you will rev it back why,1
2022,What is happening?? Have not been able to open my app since last week Friday till date. Pls look into this,1
2022,Huuuumm,1
2022,I kept trying to create a dollar virtual card or any virtual card at all it tells me it's not available??,3
2022,Perfectly,5
2022,Try to register showing selfie exceeds maximum size...,1
2022,Don't download this App. It keep on crashing every time I tried to login. I switched phone but the problem still persist.,1
2022,Bad bad bad,1
2022,Suddenly stopped working I updated it but it was still the same. Please fix it,1
2022,This is the best digital bank in Nigeria,5
2022,Satisfactory,4
2022,"Am not happy that i can't delete the Alat App. Each time I try to login in,it doesn't work and it's getting frustrating. I really need to delete my ALAT Account immediately.",1
2022,Good,2
2022,My account was formerly verifiedbut all of a sudden is asking me verify my account again and every atyempt i make to reverify it failed. What's going on Alat?,1
2022,This app is so good,3
2022,"Ever since last year I requested for my Debit master card, after successful deduction. Go to your bank several times. My card haven't ready to me till now. I suppose report you to Court and shut down my account.",1
2022,"Please! Do something about this crashing issue, For some time now I have been able to login because it keeps crashing all the time.",2
2022,at first everything went well with the app my first transfer went well my first withdrawal went well but all of a sudden they have decided they have refused to open I can't even I can't even log in to the app please can someone help me out.,2
2022,You collected money from my account till now I have been credited with the loan,1
2022,Excellent,5
2022,Foolish app it a waste of time and data they won't allow you to sign up eve without bvn,1
2022,Alat is the best financial app,5
2022,This app crashes when I am about uploading my ID. Why?,1
2022,The app is a bunch of bug issues... It kept on crashing... Pls can you please fix this ASAP,2
2022,Great app only that there is no loan for u if ur work place is not on the list of alat even If u have a good statement of account,2
2022,"User friendly. But the App isn't compatible with many phones, including infinix and tecno(S) why? It use to be exiting by itself immediately when you logged in, and will continuously showing u ""unfortunately App has stopped"". Try and fix the issue ASAP!",4
2022,"It's a cool app but got too much bugs, I can't upgrade my account,it crashes every time. It always logs out but besides that I think wema will do pretty ok",3
2022,Since i updated my App i havent been able to log in App keep closing up everytime i open.,1
2022,"So worst customer service ,I have forwarded my documents more than 5days now and by now have not been approved also with their virtual card which I have demanded for by now they are still on it They are customer service is very slow and if you write them you wouldn't see any response Please try to change and let your customers be happy with your service",3
2022,Keeps crashing uselessly on android 10,1
2022,"Very dull, useless and unprofessional",1
2022,"Everybody is just complaining about this app and I've completed before but no response from any of the agents well I think is better I withdraw all my money and close the account, this bank is useless bye 💔🚶🏽",1
2022,Nice app,4
2022,This is fast and easy. Although it can also be better. Good app anyways,5
2022,Extraordinary,5
2022,"This app is inefficient unlike before, my account type changed from Tier3 to savings account salary with any reason, contacted the customer service several times not yet resolved ,ever since this happened to my account different issues like, unable to receive alert via email and sms,funds hanging, this is very very bad",1
2022,"Personal Area banking app, please Install.",5
2022,"The app is good, fingerprint works well and I have no problem with it, but for the loan application it takes over 1week to review a loan application but it's still not approved, please fix this.",4
2022,Can't reset my security question cause app keeps saying picture exceeds maximum size..annoying,1
2022,"Very stupid bank.. I can't do anything.. I'm so closing my account.. Useless people.. First, your Ussd code stops working for over a month, now your App is malfunctioning",1
2022,"This app is not functioning properly, I've not been able to log in,it will just tell me app has stopped unfortunately. I uninstalled it and reinstalled it again, it's still the same thing",1
2022,"Alat is not Good this days, How can someone open an account on Alat App since three weeks ago with displaying account number on the dashboard",1
2022,Its a cool app but occasionally the app force closes on its own and some transactions take time upon loading aside that we 😎,4
2022,Best App continue to improve,5
2022,Nice,5
2022,Hope it work,5
2022,"So far you can use android.,and you are an average tech savvy guy.This is the best banking app ever. Within minutes you can create a world class bank account that can stand out. Total security for your money. Although for now the app is doing false stop for some menu it's still the best. I have all banking app but alat for wema is the all round best bank and app to use period. Today am using alat for wema for all my banking needs,salary tick,fx ac,tick,security tick,cooperate tick..do more",5
2022,Nice 👍 using Alat,5
2022,"My account was restricted for no reason, I need to pay my school fees and boom...they block my account like they were expecting the money to enter... seriously you guys sap...",1
2022,Cool application 👍👍,5
2022,Is not working out for me if I am trying to register my self what is happening,5
2022,"This app crash's alot, i can't login to the app Anymore for transactions.",1
2022,Good,4
2022,Great. Easy and convenient.,5
2022,Excellent,5
2022,I really love this app is very good ❤️,5
2022,Very nice,5
2022,Gud,5
2022,"This app should not have even a single star from me , I can no longer access my account once I deposited my first funds. The customer care could not fix the issue for more than a week. Am suspecting fraud.",1
2022,Nice but need more improvement like Account limit & account tier upgrade,5
2022,Honestly i have been trying to sign up on this app but it keeps terminating and i don't know what to do next you guys should do something about it. It's so frustrating,2
2022,"All Wema aps dont work with my phone. After downloafing and filling all info, the closes...",1
2022,I can't login into my app,1
2022,App keeps stopping for months now despite updating it.,1
2022,Beautiful experience,4
2022,Good application for use,5
2022,Good,4
2022,I originally rated this app a 5 but it gets too many internet problems.,1
2022,"I installed the app because of Domiciliary account so I can receive money into my account directly. After filling out the form I was given my account number instantly, but was ask to upgrade my account to get the Domiciliary account which I have done with the necessary documents requested. What I don't know now is, whether I'm to use same account number given to me as my Domiciliary account number or what? If not I would have given the app 5 Star, but still watching to know how it will work",3
2022,Was very easy to handle,4
2022,Clean,4
2022,The app is very nice,3
2022,They haven't upgrade my account I sent my NIN card but it's not working,2
2022,"Your app is full of bugs and keeps trashing. I don't even stay 5 mins on the app before it goes back to menu. The biometric fingerprint is shaky and dosen't respond 70% of the time. Look if you guys want people to use your app, stop wasting money on advertising. Use that money to fix it and make it run satisfactory. Ever heard of Word of Mouth Advertising; your customers can do the advertising for you if you make your app a five star transactional app. Fix it and stop advertising it...",2
2022,Good,5
2022,Is much better than ussd,5
2022,Excellent,5
2022,Very Good,5
2022,"I downloaded alat app on my phone yesterday and am finding it difficult to login..anytime i try to login it will juat bring somthing like this;""unfortunately alat as stopped""why?",1
2022,Simple tool and quick..,5
2022,Downloaded the app and since have been unable to open account.. Keeps saying invalid image,1
2022,"Wema bank is the best,keep up the good work cheers",5
2022,Been trying to open an account it keeps closing,1
2022,Since I upgraded it I've been constantly told that my account is not a tier 3 category...that I should upgrade it...I mean I just did....seriously this app used to be my number 1 bus stop but I'm not impressed anymore,3
2022,"I downloaded this app yesterday and I've been trying to create an account, each time I try to take a photo the app crashes",1
2022,"this new update is more than bad it is worst, it will automatically log me out after entering my password and tell me that it stopped: but the older version is quite good.",1
2022,Good,5
2022,"This app version is not encouraging at all, I have been using alat for 3-4years now, but recently on this version is saying Alat is unfortunately stopped. I can't do transaction on my mobile. Please rectify this.",3
2022,Please I have been having issues uploading my ID and my money is hanging because my account was placed on debit restricted. It's very frustrating.,1
2022,Am really finding it difficult to download this app after various attempt. What exactly can I do. NB:- I have a strong internet connection,1
2022,I can't enter my phone number on the app,1
2022,"The main reason I downloaded the app was for dollar virtual card which they advertised but sad enough, it does not work. Bad experience.👎",1
2022,Fantastic,5
2022,The app closes when I want to log in.,1
2022,I like your loan very well can will be friend,5
2022,Why does this app stops,1
2022,The app keeps stopping when I take a picture and it now recognising my email.,1
2022,I love this app,4
2022,It so easy and convenience to open an account. My very problem is anytime am about to take a photo of my ID card the app will stop and ask to reopen again.. Pls kindly work on that as till now I can't upload my ID card.,4
2022,"Unreliable, frustrates it's customers, I don't even understand. Im giving a 1 star because the app looks great",1
2022,O my God,5
2022,"worst banking app I ever tried using, I've never just logged in with a tap, it's always fight,",1
2022,Dont installed dis app,1
2022,Idk why it keeps on crashing,1
2022,Fail to login on new device forgot password the oTp fail to sent via sms or email please what is the problem i have already tied with this app please fix the problem i am waiting for your comment,1
2022,"I've tried to create an account multiple times but whenever I take a picture of my signature, the app stops. I don't know exactly why that happens",3
2022,Having issues with tagging Benue State Location on the app 😢,1
2022,I updated the app and it's no more opening. I need help. The same issue keeps reoccuring,5
2022,It nice,5
2022,"This is the worst app ever, have been sending emails, messages on WhatsApp you people don't attend to customer fast the only thing you said is 24 to 72 working hours but nothing to show for, you need to take notes of this Will upload my documents they will said document approved in the next 30mins document rejected",1
2022,Good,5
2022,I can't even Register.. After snapping a self it keeps telling me the size is to large.. How am I suppose to edit to reduce the size of picture.. Wen it taken directly from the app,1
2022,I cant even register!!!!!. Wth!!!,1
2022,"I downloaded this app because of a positive review and recommendation,but I've been having challenges uploading my ID as the app keeps stopping every time I try to do so. It's such a difficult experience with your app. I have uninstalled and reinstalled,still the same problem. What can I do?1",1
2022,"Pls my wemaAlat mobile app is showing me ""your profile is Inactive please contact the support desk"" help me put!!",3
2022,I can't log in,1
2022,Since I updated the app this morning I've been unable to log in why????? It keeps stopping ! That's very poor and terrible! You need to fix this as soon as possible pleaseeee!,1
2022,For some reason I haven't been able to login to my account for some time now due to the app crashing every time I put in my password to login it loads and then closes I have tried reinstalling still the same thing please find a way to make the app work,1
2022,Fantastic,3
2022,Several Times Im try To Sing Up But The Application Send Me Something Wrong The App Can To Verify my Email Why. 😫😫😫😫😫😫,1
2022,"Obviously this is the worst mobile wallet app I have ever come across, to even sign up is a war itself 🤦🤦🤦",1
2022,Excellent,5
2022,A wonderful experience. I don't need to que at the bank for transaction . The goal setting of Alat is interestingly inspiring.,2
2022,Good,5
2022,This app Naa something oo sometimes it will work another time it stop working for the pass 2month I can use this app it always crashed and is up to date,1
2022,Very nice application but i saw my account as inactive i was trying to make it active but they refuse to Send me otp what is happening,3
2022,Fast and reliable,5
2022,"The App is great but, i cant register",2
2022,Why it's all ways show me something whant wrong,1
2022,"I domt like the idea of waiting for almost 30 minutes before my page will show or load. If I don't cancel/close and reopen the app, it won't respond. I have a great 4G network. Fix this please before I comment bad bout the app.",2
2022,The app keeps crashing after I log in Can't you guys fix it,1
2022,I not interested in what i am seeing i opened an account and it's not active why please help,2
2022,"The app is good, but I don't know why the remita payment method stop working. Please try to fix this asap.",1
2022,Great!,5
2022,Cool,5
2022,This app is very good,5
2022,The Best Bank in the World.,5
2022,"I want this alat for business back, I don't know how it disappears on my phone",4
2022,Alright,1
2022,"I requested for ATM card this idiot did not give me, they deducted my money and said they'll bring the card only if they'll bring the card tomorrow Saturday. I visited banks several times they will say no network at ATM service. Yet my money is with them. Similarly their loan is very useless, I was shocked to see this app as one of the best loan app. Maybe they paid people for it. The highest limit ever borrowed me is 5k. Even if I pay it before due date it'll still be 5k.",1
2022,Good,5
2022,Something must be wrong with this app because it do cut during log in,3
2022,This app is not working fine. It's crashes while trying to upload photo for signature but it's just kept crashing. Look into this please,1
2022,Excellent,5
2022,"You guys are doing great, I'm happy using this app.",4
2022,"Able to carry out transactions but too many bugs they don't seem to fix. They're trying to minimize cost on the app, which is a greedy move.",1
2022,Unable to log in now after upgrading,5
2022,I've been debited but the person I sent money to hasn't received it. This app is so poor. I've tried calling nothing is going.,1
2022,I love the app,5
2022,Omor una wan finish all my money untop charges worst bank I have seen so far always deducting money from my account every day 😡😡,1
2022,I love this app,5
2022,Alat your app is failing. I cant just use it after registration. To login is war. Please work on it,1
2022,Splendid,1
2022,Bad app,1
2022,Good,5
2022,The maintenance charges are too much,3
2022,Perfect,5
2022,Excellent,5
2022,Useless app,1
2022,Soft,5
2022,"Keeps stopping, poor service, don't use the app else you loose your money with daily visiting of their bank. You people are wicked",1
2022,Can't get past the onboarding screen as app keeps crashing. Total waste of time!,1
2022,Please I need Alat ATM card,2
2022,"Still finding it difficult to insert my local government Area, in the address field, will come back and give the remaining Star after my registration is completely successful and I take a loan from alat",1
2022,Perfect,5
2022,This is one of thr worst online bank you can ever use. The transaction time is very slow and you make some payments sometimes and you will be debitted but your payment wont go through.,1
2022,It's impossible to register. It loads for a while and says time out. I even tried using WIFI thinking it was my phone's network. Fix this asap and I'll give 5 stars,1
2022,Can't even log in again. Need to switch to another bank,1
2022,Una dey whyne me i downloaded something and they are Telling unfortunatetly stopped working,2
2022,Am finding it difficult to make transaction with my app ...,5
2022,Excellent,5
2022,"Wema, you people are mad..... I opened the bank app today and my account balance got blank instantly....... Is it your app or what.... Anyways return my money oooo",1
2022,Why is alert by wema loan surdenly stop working.,1
2022,Is good,5
2022,Good,5
2022,"I have updated my account, yet I log into my app account",5
2022,"I'm yet to get an alert, the system is too slow",1
2022,"Please the developers should really work on the app, i can log in on my phone it crashes on attempt.",1
2022,Cool,3
2022,Really love this app,3
2022,I so much like the app.,5
2022,Very bad customer service,1
2022,App always misbehave what is the problem?,1
2022,Keeps on crashing any time i want to log in,1
2022,"Worst, face verification not capturing. Isn't it better to upload picture! Rubbish apo",1
2022,This the worst bank App ever🤬😡😠 it told me to update it of which I did after since then I can log in to it anymore anytime I open the App it closes it self,1
2022,Very nice,4
2022,The app keeps sending verification code to my old bvn phone number which is nolonger linked. Please do something about this as it has hindered me from operating with u,2
2022,"The app is so annoying. Can open it now for over 2weeks. I deleted it and installed again but all to no avail. All i kept getting is unfotunately, alat has stopped. I reported but no reply.",1
2022,Sharp,1
2022,Alat by wema is a very nice app and lovely,5
2022,Uploading Signature doesn't work while signing up.,1
2022,"I love the app, like love love!! I didn't even go to the bank, I opened my account, got my card, activated my account and even upgraded it all in the app and it works just perfect... My only problem is the finger print, I can't activate it, ""authentication failed"" everytime I tried, please fix it! ❤️❤️❤️",5
2022,"I've been trying to open my alat app but it keeps saying ""unfortunately alat has stopped"" please rectify this issue now because I need my app to start functioning well.",1
2022,This app is really bad,1
2022,Very bad app I tried doing some transactions and it is saying limit of #20000 for a transaction that is not up to #20000 My money is stucked,1
2022,Reliable,5
2022,It's not updating.,1
2022,"I'm unable to access loan options. Whenever I click on the loan menu, they will say that the app is undergoing maintainance. Just want to report the issue here 🙏 Pls do something about it ❤️🥂",1
2021,This app sucks🥴,1
2021,The best i have known and used,5
2021,The app isnt working for me. It closing after i log in,1
2021,God punish you,1
2021,Worst app of all,1
2021,Convenient to use and encouraging.,5
2021,I have finished signing up. Want to log in and the app keeps stopping. I uninstalled and reinstalled still same issue,3
2021,Bad,1
2021,Where I wish I can't express my experience without press any star It was a good before unexpected I stopped receiving alat without knowing what is the problems U stupid application,1
2021,"I'm closing this bank you guys are nothing but theives, I mean someone sent me 10k you guys removed 100naira another person sent me 7k and guys had the mind to remove 320 naira God will judge all of you in that wema Bank, someone else shall continue to eat the fruit of your labour I mean all of you working with wema Bank useless bank nonsense.",1
2021,Good,5
2021,Great app...,5
2021,Reliable and fast,5
2021,The app keeps stopping I can't perform any transaction 🙄💔,1
2021,It's not too bad like that,4
2021,Is very fast,5
2021,I don't suppose to give any star wema bank is not good at all I have 73k in your app and you don't want me to withdraw my money for over 2weeks now you requested for national ID card and I uploaded it and still yet you people don't want to approve it and allow me to withdraw my money after today and tomorrow and you people did not allow me to withdraw my money I will report you in all social media that you are scam and I'm going to do it because you people dont know what I can do,1
2021,"If you are here for the virtual dollar card feature, don't bother. It is a bait and not available. Just wasted my time with the registration and funding the account was another challenge lol",2
2021,I cannot login.. It is not verifying my email.. Once I snap the signature. The app keeps stopping. Why??,1
2021,"One of the best Bank Apps I have used, I have never really had any bad issue with them",5
2021,"I'll give alat nothing, why do you guys keep stealing N50 or N100 from people's account without any reason? Why must it be daily? At least send messages on why did you charge N50 daily but the money is no where to be traced. If Banks are doing like this did u think they will succeed? Stop stealing N50 or N100 from people!",1
2021,This app is easy,5
2021,Unable to fund my account,1
2021,I don't know why I'm finding it difficult to open my app since I updated it,1
2021,Can't log in,1
2021,"Terrible. The app just won't allow me enroll myself. Anytime I input my photo and try to enroll my signature, it fails and all I have done disappear. Worst experience ever.",1
2021,It's very working well,5
2021,This ones will use charges to finish you... You guys should learn from other digital banks,1
2021,Fast and reliable but please work on a platform where we can chat or report transactions from the app not necessarily we call or visit your social media page b4 we talk too you sometimes you guys don't reply fast on those platform,3
2021,A well secured app,3
2021,"Alat app is most the app i enjoying most on my phone, only updating that i didn't do, since over 2 years now, i used it as game on my phone. Am wondering when i saw all the issues that people complained about, thank God i decided not to upgrade. Beautiful Alat.... I love it.",5
2021,"The app is too slow and keeps going back , it is the worst app i have ever seen 😔",1
2021,Frigging great app Asin super efficient 🤬🤬,5
2021,My loan is yet to be accessed it's still telling me network temporarily unavailable why alat,2
2021,Now I understand I'm not the only one facing this problem. Waht can I say if not the app is useless? I even wast my time and credit to call customer support and telling me rubbish technical team are working to resolve the issues. 👎👎👎👎,1
2021,Good 👍,5
2021,"Just downloaded this app recently and signed up. Can't fund it, keeps giving trashy error messages. The account number I was giving isn't working, I can't transfer to it, keeps saying name enquiry failed. I'm uninstalling this right away cos it's not occupying space unnecessarily in my phone.",1
2021,"Alat i dont understand your long time maintenance, initially i really like your service , but now i cant place it...i.have been experiencing lot of disapointment with your service now",3
2021,Fantastic,5
2021,"Most terrible experience my whole life. The only thing good about wema and alat is the graphics designer.. Every other thing is rubbish and annoying. You people should just sell this bank and give the change to charity. In NY opinion wema, especially alat app is useless. Smal task they can't handle. 0 star",1
2021,"Terrible customer service that never responds. I've had an issue with your app for over a year, and no one is available to help",1
2021,Your app had been undergoing mentainance since a week now. Please do something about it... Thanks,1
2021,Straight forward and easy to use.,5
2021,I didn't know how I even gave you guys a 🌟. This app is a mess and should be taken down from any store. How can you give people app that crash. Like were you guys in a hurry or something? Please take down this mess you call app.,1
2021,Good app,5
2021,Nice app,5
2021,I have not been able to login,2
2021,"My WEMA ALAT experience's generally been positive. I bank with at least 4 banks, and honestly, WEMA rank highly. It's good that there is room for each person to air their views. Customer service could be a hazzle in this land, but WEMA aren't that bad. I'v had my complaints addressed promptly on many occasions. Isolated experience shouldn't lead to hazy generalization. I carry out my transactions seamlessly without holding any card. If your Wema experience isn't the best, it isn't so for all.",4
2021,Good,5
2021,"So bad , keep error",1
2021,Well! Nice,5
2021,Please you guys should let me login in the ALAT mobile app . Please i wantet transfer someone s. Money please. It just refuse to login please i beg you guys now. And I will never try and put my money there again thanks,1
2021,"I hate the fact that i downloaded this app and deposited into it!!! 1 week after submitting all my documents and bvn for verification, my account is still restricted with their clueless customer care representatives not being able to do anything about it. Now, my money is just there idling away!!!",1
2021,It didn't allow me to download 😡,1
2021,Very poor,1
2021,"wema Alat bank is the worst don't try opening account there, their customer service is trash they don't ever answer in physical and online. Can you imagine??!! A bank opening another account for you when you already have an account registered in your name and details just by only trying to log into the app for the first time Rubbishh!!!!",1
2021,"This app is so frustrating Each time I tried to login, the app will shutdown and it will display app not responding Report 😡",1
2021,No comments....,2
2021,"This app is a scam, they are scamming people, please beware, dont fall victim like i did",1
2021,Okay,5
2021,"Overall, a WOW experience. But, the Virtual Card feature is just a clickbait. It was my purpose for downloading the app and it failed woefully. If a feature isn't working, it is better to remove it than to use it to draw people's attention.",2
2021,I cant sign up tried so many times but it wont verify my email,1
2021,To be honest I'm fed up I can't log in to my alat app. Keep telling me app has stop I un-install and re-install still telling me the same thing. Please do something to it,1
2021,"The App is working well, especially with the Goals features",4
2021,Excellent,5
2021,The app was smooth when I downloaded.. but then I can't make transfer because I have exceeded the 20000 until my account is verified.. For over a month now,3
2021,Good,5
2021,Frustrating and the worst Bank app I've ever used,1
2021,Perfect,5
2021,Foolish app,5
2021,This is the most stupid application I have ever downloaded they ask for all my information and both my bvn at the end they the app no longer give access to login this is a big scam,2
2021,"They deducted my money for airtime that has not been delivered till date, when I complaint, they promised to refund my money nothing refunded. may be they are fraudsters.",1
2021,"This is the fifth time in December, I will be making transfer one and alat will be debiting me twice, I have reported on IG but the but the Customer service agent refuse to respond for the past two weeks now. I can't even trace like 2 of them as I made over 50+ transaction on that day..",1
2021,It's not responsive,2
2021,Good app,1
2021,"Alat should leave up to expectations or up to what they are graded to be as no one. For the past two months I have been trying to get a loan as a salary earner but all is to no avail till date, why?",1
2021,"I just don't know what's wrong with wema bank, ussd stopped working for me, so I decided to download the app, when it got to the point for me to upload my signature as part of the setting up process, the app keeps crashing, so what do they want their customers to do, now we can't even access our funds at ease, what's then the use of having a bank, we are in a digitalized age, please you guys should fix this, because it's very annoying",1
2021,"I've been having recurring issues with biometric authentication for days now!, I hope this gets resolved ASAP.",2
2021,The app keep stopping when I want to log in. I give zero star,1
2021,I love the app but it takes time to download on playstore been trying to download it since yesterday but not going through,2
2021,"I have deleted my cache yet I can't not access the app, change my password still not doing after several attempt. I'm begin to doubt this app not user friendly.",1
2021,Hhhh easy to save your money 💰💰💰,5
2021,Good,5
2021,"Your app is rubbish to say,totally rubbish..don't open at all.",1
2021,Wat kind of back is this I have neen having issues with my money transferred for gtb mobel app on the 16 u didn't resolve and have not sent any messages wat stupid bank is this sent several mails no response watapp messages no response this is the most stupid bank of the year,1
2021,Good,5
2021,"Its over 3months now and i can't open my alat app in my Samsung A520. Always showing ""Unfortunately Alat has stopped."" You guys should fix up cos its not funny anymore.",1
2021,The app is not downloading,1
2021,Good,5
2021,Stupid app,1
2021,"Dumb app, not working and frustrating",1
2021,The app is quite reliable now.,1
2021,The App is good but it doesn't work well on Android 11 please fix that,3
2021,"Sincerely, the Alat by wema; is a big disappointment. It saddens me that I have deposited my money in there already. Please, if anyone is planning on banking with them. I advise that you revert that plan. They're scammers. Period.",1
2021,"I just had to give a star to write this review. Since I downloaded this app recently, once I input my login details, the app suddenly stops. So frustrating, I cant login to my account. I have uninstalles and reinstalled severally to no avail",1
2021,I already registered sucessfully but trying to link my bvn is a big headache pls help,1
2021,"This app is worst,profile is just 90% for more one year",1
2021,This app is a scam fake don't use it,1
2021,Excellent,5
2021,"This is the worst i have met,i dont even know i had to update to this one,now i cant log in",1
2021,"Please fix this app, it keeps crashing whenever I try to log in.",1
2021,I have had a flawless experience using this app till now,5
2021,"This app is a BIG SCAM, I registered with the app and credited it now I'm trying to withdraw my money and there telling debit restrict despite putting all my info in it",1
2021,"I transferred money to a client's account on 7th Dec, 2021, today is 19th Dec,2021, and the money hasn't dropped on my client's account, and not reversed to me either, please I want my money back.",1
2021,I love the app,5
2021,I can no longer login. Each time I tried it keeps crashing.....,1
2021,Very good,5
2021,"I have downloaded the app and register successfully I tried everything is working smoothly, I decided to credited the account immediately after crediting the account the app stop working i attempt several times is telling me that my Gmail. Is connected to the app pls reform my money back.",1
2021,I think this is very bad you guys need to fix this,1
2021,It was terrible....d app kepr freezing on my first signup,1
2021,"There's nothing special there than old version, i rather prefer old version than this",3
2021,"Honestly, it's irritating and frustrating when I installed the App and each time I try to open it, it says it has stopped working.",1
2021,I'm unable to pass through where I can take a selfie picture why is alat so difficult like this?. Try and fix it better thanks.,1
2021,Sweet. .....,5
2021,Unfortunately I can't log in to my alat App again. Useless App 😀! I won't recommend it to anyone.,5
2021,Super cool. Jst too cool. Well done.,4
2021,Save,4
2021,I have just opened account with wema bank but i have been trying to request for a debit card but i was unable to request because it is showing noting in the LCDA options,1
2021,Can't transfer on my mobile App,1
2021,"Am gonna give this App only star Cuz am truly fed up of it, if I want to log in when I have my password as click log in it will just redirect and close the app in expected Honestly it is infuriating app",1
2021,"The app keeps stopping, so annoying nothing is good about Wema bank. Try to improve please",1
2021,I can't verify my email address,2
2021,"Since I made the recent upgrade, I haven't been able to use this app - it has been crashing incessantly. I can't access my account.",1
2021,Nonsense app I deleted my own pls remove my BVN from your app. Mtswwwwwww useless app,1
2021,Jamesaudu,5
2021,I can't register. Image size exceeded.,1
2021,Good,5
2021,Thank you,3
2021,If thre were zero star rating I would have given u guys cuz on my old phone it was working but my new phone its telling me that there is not account associated with my email I used to register it.I hope u can fix this,1
2021,"It shall not be well with you people for whah you caused for me today This app will disgrace you.. Don't rely on it Omo! This app useless 👎 , e go roll tire you will be frustrated, everytime error time out",1
2021,"stupid bank, network jssues everyday. online bank for that matter",1
2021,"This new Update is not just working on my Phone, You guys should always test-run your new update before giving it to us.",1
2021,Very smart app. I love this app,5
2021,Good App,5
2021,Very good,5
2021,Not bad,5
2021,Fantastic,4
2021,"I just updated the app now and I can't login again. The app keeps closing anytime I click on the login button, and if I repeat it for 2 or 3 times, I get a notification that the app isn't responding and I should close it, what's going on please??? Why did this update log me off totally???",1
2021,Nice app,4
2021,This app is highly effective and easy to use...,5
2021,Alat keeps stopping And i havent been able to even get started with anything.,1
2021,I love this app,4
2021,App keeps crashing on login,1
2021,Am un able to transfer my fund,1
2021,"Their customer support is zero....I don't think they train them! Got their debit card, being calling them to profile it for international transactions and otp...for d past two weeks nothing is done",1
2021,very nice and easy to use... but lately my app keeps stopping when I try to login,3
2021,They restricted my account from withdrawing money,2
2021,Wema bank service is just the best,5
2021,Logging in process after download is cumbersome and user unfriendly.,1
2021,Excellent app,5
2021,Excellent,5
2021,My bank my treasury,5
2021,"What the hell is going on with wema bank. I can't do any transaction via ussd, the mobile app keeps closing each time i try to login, I am stranded. I cant even recharge airtime. I'm finally fed up with this.",1
2021,Hisss I can't Give them just a Star try to open an account since last year tell me something is worng,1
2021,"Iam enjoying the app, but the app is not stable, also the virtual cards are not working fix it Thanks",5
2021,My alat as stopped working since oooo,1
2021,"It's not user's friendly, you can't even register as it keep asking for pics below a specific size knowing fully well that not all phones can reduce pics mb, the app is nothing to write home about just like the ussd code dead for some couple of days, I go to ATM withdraw pay into a different account and carry out my transactions. I will never deposit money I need in this bank.",1
2021,Whenever I want to make transfer on my app it's said pin blocked,1
2021,I gift you the 5star you deserve,5
2021,Worst app ever,1
2021,Am very disappointed with this alat account because any time I fund my account is telling me network problem am very disappointed,4
2021,I can't access the referral option. The app closes every time I click on the referral option. Fix it!,1
2021,"I cant login is telling me, unfortunately, ALAT has stopped",1
2021,"Hey what's happening, The app stopped working all of a sudden? Just updated it and it's not opening again.... Please do something I have make transaction with it..",2
2021,Its ok,5
2021,Nice,4
2021,Perfect,5
2021,Very very ok,5
2021,Powerful.,5
2021,Excellent,5
2021,This is terrible oo I just updated it and since yesterday it refused to launch,1
2021,"I can sign up, it keep saying something went wrong, it frustrating.",1
2021,When I open this app quite why ?,1
2021,It easy and reliable,5
2021,"I have been using app seamlessly since 2018. I've had no regrets or whatsoever using the app. But I had requested for another ATM card since over two weeks now, I no see card oo but thank God sha they didn't deduct my money for the ATM. I for don para para for CC. Funniest thing is that bonus card no de call that yeye customer care number",4
2021,I can't use my fingerprint on this app. Everything else work fine,3
2021,"Since I updated the app, I've not been able to log in back. It keeps redirecting me to my homepage.",1
2021,This app is worst you cant even debit it will tell u devbit restricted worst ever,1
2021,Its been difficult getting to upload or finish up registration.,1
2021,Exceptional,5
2021,Nice,5
2021,App is always crashing when opening or loading after the registration. Use another web developer to do it for you Wema bank .,2
2021,Perfect!!,5
2021,Unrealistic methods been used. Like refusing to receive statement of account via their email and insisting on app. When after uploading on their app it ends there.,1
2021,Good app,5
2021,The App is very good and seemless to perform transactions,5
2021,Cool,4
2021,I can't transfer money to anyone It does not update my account balance The app shuts down every five minutes I open it,1
2021,The App crashes everytime I try to login,1
2021,I really enjoy this app but the only problem am facing is just how to requiest for atm card,5
2021,For now excellent,5
2021,The experience has been smooth,5
2021,"Can you tell me why my newly downloaded app isn't working. I input my log in details once it's time to login, the app just exits itself.",1
2021,I can't believe you guys deactivated the online access via alat.ng. It is a quick access for those that can't use the Alat app. Kuda is on everyone's toes. You guys need to be careful and deliberate in your plannings.,1
2021,Wema bank has never been good ever since I know them. They always have network issues and I have lost lots of customers and I've been fined at work because of this stupid bank. Maybe I will have to file a report to their head office or CBN,1
2021,"Honestly I dunno what to say or do with my alat app, suddenly stopped working,tried logging back and was told my account has been deactivated,it's increasingly frustrating,I have written series of mails,gone to the bank to complain,still nothing yet,I have tried resetting password, what I get is otp not validated..I honestly think I'll change my bank sef.",1
2021,Please have been trying to LOGIN to my Alat App since yesterday after updating the app but it keeps crashing anytime I try to login ... What's happening I face one or two challenges anytime I update the app.,1
2021,I love you alat.....,5
2021,Superb,4
2021,"Very good nd easy to use, since 2017 hv been enjoying using the app without stress..",5
2021,Reable app,5
2021,🤮🤮🤮🤮🤮too poor wanted to use same bank with Davido but the service too poor since three days now they haven't active my account despite uploading all the necessary documents huh so irritating customer service poor too,1
2021,"I requested for a debit card since last month and I haven't gotten it. Went to the bank to complain they said ""was I called to come over?"" I said no, they told me to come when I'm called. I've been expecting the call since last month. I even sent message via email, no response.",2
2021,The app is not working on my new phone,1
2021,I just enjoy using the app,5
2021,"The app ain't opening. All I'm getting is unfortunately the app has stopped working. N I'm running it smoothly on the ealier version, n now after updating it, I can't access it again. Please do the needful As it's pissing me off. Thanks",1
2021,"Ever since i opened this app and signed up, av not been able log in back to the app. It so crazy that i had to change my password and yet still can't log on to the app. Its frustrating...",1
2021,You need to do this app well any time i want to fund from my bank to palm pay it not working always give me stress,1
2021,Excellent,5
2021,Am unable to create dollar card,1
2021,Awesome,5
2021,"On my device I cant get pass login the response is always "" unfortunately alart has stopped"" .",2
2021,I can't set my biometric on the app why ?,1
2021,"I don't know what is wrong with guys. I made a transaction of 2k and u guys debited me 2x, of which they said transaction failed, so why debiting me 2k x2 =4k why, uptill now no refunds and the customer service is very bad, pls refund my money, i sent email, call, WhatsApp but no solution yet. Transaction failed then why but debiting me, you guy better do something about it.",3
2021,"Dear AlatByWema, My experience so far on Alat has been devastating. This is my first time of trying Wema Bank out. I made a deposits yesterday but right now my account status shows debit restricted. I can't make use of my money.  Why the restriction on my account? Why? I regret ever venturing to have an account with Wema Bank yesterday. Please, for God's sake, remove the restriction on my account.  Thank you. Ejeh Igba Alexander",1
2021,Nice,5
2021,"The app is not good,if I make the transfer they will debited me and the beneficiary account I make the transfer to won't be credited and the bank haven't reversed my money back...useless bank",1
2021,The best bank in Nigeria 🇳🇬 for now,5
2021,The most useless bank ever 20k gone rubbish CBN should barn you people y'all scammers using wema to cover up,1
2021,Worst ever,5
2021,Within few weeks it has been splendid,1
2021,But i update the app it didn't work since yesterday i want make transaction but is not open,5
2021,"I can't even verify my picture, image size exceeded, and you won't allow me, to upload from my phone, nonsense app.",1
2021,It is very good,4
2021,👍👍👍,5
2021,"If there is lesser rating than this that is where I will place this app, whosoever developed this app for this bank just use them to practice his mistakes. This app is as useless as not having an app. Since I downloaded it, it has never been useful even after updating it.",1
2021,This new update is not opening now I can not do any transactions,1
2021,"I could not set up my PIN. When to the bank, the staff could not set it up too. This app is not working on all devices",1
2021,I cant login,1
2021,"This App isn't stable when operating,it keep shutting down",1
2021,pls I have been trying to create the virtual card but it was it wasn't available and I actually registered because of it is not working there is no use for it but if you think it will work and I need some guidance pls reply.,3
2021,I bought airtime on the alat app for like almost 2 hours now and i have not been credited yet my account was debited,1
2021,"Why I rated you two star is because I have been having issue over the loan I apply, since I pay back and is yet to be clear from the app.",2
2021,"Excellent app, second to none, keep it up.",5
2021,Awesome!!!!!!,5
2021,The app doesn't opened now cause i update it and the old version am using before is working properly and am on able to check my balance or do any transactions on the app anymore,1
2021,Awesome,5
2021,Good,5
2021,"ALAT gives me mixed feelings. The app itself is not bad. Transactions may be slow but they eventually go through. What I have a problem with is your customer service. It is simply terrible. Every email I have sent regarding one problem or another has not been returned, except an automated email promising to get back to me. I'm still waiting. Your call-line is worse. Every time I call, you serenade me with 30-seconds long adverts. All the while, my airtime is burnt to a zero. Haba! Do better!",3
2021,"I updated the app and since i did, it has not opened, once i click on the login button the app closes by itself",1
2021,Superb,5
2021,Excellent,5
2021,good,5
2021,Good,5
2021,Cool,5
2021,slow with my transfer and my updates on my account. 945 is rubbish too no alerts,1
2021,"This app is useless, because it has barred me from using my newly open savings account on it. Why can't customers use both savings and current account on the same app. The IT department of wema need to sit up. And the must furny part. The customer care department don't know how to address the challenge here in my state.",1
2021,This app is good,5
2021,"2 deserved stars..The app is cool but not to my taste,Try to work on your network issue @Wema Bank",2
2021,Goog,5
2021,This app keeps on crashing on my phone after I updated the app.,3
2021,Since ever i started using this app it never failed me it's really amazing,5
2021,Nice,5
2021,Can't add more than one Wema Account,1
2021,"Hello, once i login Alat application, it stops and closes..",1
2021,good,5
2021,Stupid app,1
2021,"While applying for Loan, i was told it will be reviewed under 24hrs. I've been waiting, still nothing.",2
2021,I can't even use the app because it's failing to recognize my signature. Please fix this issue,1
2021,"Downloaded the app since Friday, been try to sign up, once I get to the part were it says proceed it stops work. I have clicked on the proceed button yet it remain on the same page...",1
2021,"Hi, I've been having problem to login into my into my account for sometime it keeps showing me "" Alart keeps stopping"" .",2
2021,Modified: Everything seemed to be working ok before recent updates. Now the app keeps crashing at every attempt to use it,3
2021,"Hello Please I would like to bring to your attention that today makes it 7 days since i did a transaction and money deducted yet not received.. This app has been of help until of late I have been complaining nobody is responding to my Mail, Calls, Tweets and even on Instagram here... I have explored all your platforms to make a complain yet no response and money (N9750 naira) deducted yet not reflecting on recipients account. hope when I choose to give a bad report nobody complain also??",1
2021,"This app is kind of useless to me, the app keep crashing and after minimising the app, it will auto log out. And I can't request for a card after filling the form, the option for date input keeps saying choose working days from mon - Fri and I choosed Tuesday still it repeats the same thing.",1
2021,Beginner..,1
2021,Very slow and fails to open sometimes,1
2021,"Please what is happening here,I transferred money from my other account to this one, the have debited from the one I transferred but I'm not getting credit alert here, please you people should check it for me.",1
2021,It's cool,5
2021,Can't even install the app,1
2021,Av been having issues with this app over a month now.. I tried logging in but it take back to main menu each time and am using the recent updated one... Plz what should I do...,2
2021,Very efficient and easy to use.,4
2021,The customer service used to be great but worst now because no one replies mail when you have issues now and sometimes my money is deducted twice from my account for SMS charge in same month,2
2021,Fast and reliable,5
2021,I'm not downloading the update because of the bad review previous users gave! Update should give less stress and lead to less complaints to every user if the update was done well.,1
2021,"I use to enjoy the app until recently. It takes them forever to resolve issues. Despite mails, calls and even chat on IG. Yet no resolution. And they keep charging me for a loan they already debited by default.",2
2021,I have been trying to register but apps keep saying maximum size exceeded. When I take selfie for bvn verification. Kindly assist me,1
2021,This is a great app,5
2021,Fast transaction,5
2021,D app was great but recently I can't login into my account.,2
2021,"It has been a nice experience so far. The only problem i have are my referral commissions. I have referred 2 people yet no commission as stated in the Alat app. It supposed to be #1000 for every successful referral but till date i haven't gotten a dime. Pls, keep your word.",4
2021,I could not log in to my account ever since I updated the App,1
2021,Give you my 💜,5
2021,"Better than when they started, improving everyday",4
2021,"Since i deposited money in my account the app never allow me to log in again,scammers",1
2021,Wemaaaaaaaaaaa,4
2021,I've been having issues with the app for some time now I had issues with my security questions and answer so I was asked to change the security questions and since then any time I try changing the security question it will ask me to take a picture but what it keeps saying is my image can't be validated and I've complained for a long time now and I'm not getting any response,1
2021,This is the worst app ever,1
2021,I would have loved to give it a 5 star but the app has been very unhelpful lately.,3
2021,Great but I transfer money it didn't reflect is a new account,1
2021,"Now am unable to open my app any longer, Once I click submit password or fingerprints, It automatically bounce back and ask to exit. Kindly do the needful as the App is crucial toy daily routine working lifestyle",2
2021,Great app,5
2021,The recent version is virus filled i think.it keep hanging..i regret updating it.you guys should work on the app,1
2021,💶💶🔥,5
2021,Best app ever✌️✌️✌️,5
2021,I have been unable to reactivate my account and the app has been buggy since the last update,2
2021,"Cool way to bank, slow account verification but it works. Banking without the annoying banking halls and staff that act like they're doing you a favor.",5
2021,Huge favor,5
2021,"I regret updating this app. Since I updated my app ,I have been having issues with my transactions, it has always been telling me errors. The more I use this app, the more I feel like giving 1 star",1
2021,I love the ' saving goals ',5
2021,"In fact, this Alat by Wema is the best mobile banking app I've experienced but the only issue I have with is they sometimes deactivate my profile and asked me to click on forgotten password to reset my profile and if I did it won't work until I visit the bank branch before it would be activated. This often happened. So, I give you three 🌟",4
2021,"I just updated the app and honestly, I'm already regretting it. I tried opening my transaction history to which it didn't show, next thing my app does is that it shuts down. Could you also please work on showing the transaction history more, I tend to have issues. It's even because of it that I updated the app, thank you",1
2021,I'm still trying to get started and I've not been able to get it done,4
2021,"This app is very useful to me, I'm proud of it, but I need to know more about their loans.",4
2021,Not good,1
2021,Love it,5
2021,Wow,5
2021,"Hi, this app doesn't work for me. Each time I log in to send money, the app crashes. Its also not working for pay bills and airtime",2
2021,Great banking,4
2021,I am a new customer to wema bank and I love this Alat app but am giving them only two Star because I have been trying to set my transfer pin is not working they keep telling me we have sent an otp to your email. But I don't receive any OTP. I have tried several times but to no avel. So give you people two Star pending when you people resolve the issue.,2
2021,Just an average app that can't provide me a statement of my account to my mail on the go. Too frequent updates.,3
2021,I can't login to my ALAT. Help me out,1
2021,The app cannot verify email address. I never thought of that before installing it.,1
2021,Fine and good,5
2021,I couldn't continue as my workplace is not on the option and difficult to type,4
2021,This app was actually good,5
2021,It keeps on telling me maximum size reached when trying to take a photo of my face,1
2021,Hello I was trying to do transfer since yesterday but is not going why,1
2021,This app is just absolutely a joke...I wanted to turn off the biometric mode and I can't turn it off,1
2021,"Terrible, i have never got across an app that I can't even at least sign up. Incredible!!!",1
2021,Great,5
2021,"Have been trying to create ALAT pin but OTP wasn't sent to my email, what is really the problem cos have not been able to use the app to transfer.",1
2021,Nice one,5
2021,"You are such a cheat of a bank , denying customers access to their money by unprofessionally restricting transaction through the ussd app. I will not forgive wema bank for what have put me into.",1
2021,"I just updated my app a while ago and all of a sudden the app isnt opening anymore. it keeps saying the app has stopped. I've turned off and on my phone, reinstalled the app, yet no progress. it's very frustrating because I just go credited on that account and I need to pay bills with the money. I need help",1
2021,Just downloaded this app for the very first time and as i tried to sign up the application stopped! Please kindly fix this error. Id wish the app had bailed me out from the wema ussd transfer error since last week !,1
2021,The Updated app is sincerely flustrating me. I clicked on the update b eversince i've not been able to use it. D USSD code seems worse. Banking experience is very poor n bad. Pls u guys shoud update n upgrade,1
2021,Salud!,5
2021,Good,4
2021,I did the recent update and now the app won't even open. I can't uninstall it else I'd have to start over again.,1
2021,I went to withdrawal on friday they debit me i dont see the money till now They suppose to have revese it,5
2021,I updated the app When I login my account the app just keep closing by it self,1
2021,The app keep stoping whenever i wanted check my referral code,1
2021,The experience is phenomenal! It is easy and grants the user a feel of having an entire bank in your pocket!,5
2021,"pls I'm having issues setting up the app, the app always stops working when I take a photo.",1
2021,Great and easy to use,5
2021,Amazing,5
2021,Very good,5
2021,App keeps crashing repeatedly please apply a fix to it...,3
2021,"Stresses me with everything. My transfer, my loans 😒",1
2021,"The app has no provision to link existing accounts, rather it creates a new one. If ALAT is the central bank app for its customers, then provisions should be made for such. Its inconvenient using multiple apps to access a bank. Also, the app keeps crashing. Thanks",1
2021,I can't process to setting up...I clicked but not responding. New user.,1
2021,It wont work on my samsung s9+ why not on samsung ?,1
2021,I made a mistake by updating this app and I've been unable to open it since then. Though it's a very good bank I've been using since but the update na wahala,1
2021,Nice and cool,5
2021,A good app that makes transaction easy,4
2021,This app is giving me headache,1
2021,My experience is very bad with these bank because I have an issues with my email when sign up and I try to reach them to correct it for me both on email and phone customer care all wasted effort still yet no response and I tried to requested for a loan they charged me 950# from my other bank and they didn't give me a loan....,1
2021,The recent version is very buggy I do not recommend updating I cannot even verify my device because i'm not getting an OTP. I can't send money to beneficiaries so I have to input their account number each time. Sometimes I cannot I do even get the option to send money to other banks.,1
2021,Interesting,5
2021,"Bad experience Good I forget my password, and I click forget password but I'm not able to retrieve my account",1
2021,The app is so cool and easy to use. the only BUT is that Benue State L.G.A aren't showing.,5
2021,Waw,5
2021,The app is great.... Love all it's features and content... Although my document haven't been reviewed for account upgrading... I want to upgrade it from tier1 account to tier3 account... Pls help me out,4
2021,👏👏👏,5
2021,"The app keeps crashing after launching, once I click log in it closes automatically",3
2021,Na bank wey Davido use I wan dey use oo,4
2021,The app keep closing by itself any time I clicked on log in.. This is so annoying and frustrating 😤,1
2021,"D app is superb,,, it never disappointed me once...! Abeg don't later go and change it features e...",4
2021,I downloaded the app did all the required registration but I have not been able to use the app because after the registration I was told my account has been created that I should continue to access my account which I taped and the app crashed I have not been able to access my account each time I try to login the app crashes and I will get an mail that I have logged in into my account which I can't access,1
2021,The app is okay...but I'm having problem requesting for a card..I completed all the steps required but ...the date section is giving me serious problem,4
2021,I make bill payment but no response up to now am so angry with this app since yesterday am calling u are not picking am chatting u are not responding y all this,1
2021,Poor customer service.. Not recommended,1
2021,"How can I give a five star when I have transactions still hanging neither was the money reversed nor received, send a mail and no response from the team. A huge disappointment",1
2021,It's nice but the processing is very slow,5
2021,"Been trying to register but it keeps saying app stopped working, what can I do?",5
2021,I am very disappointed on this Bank I withdraw money from my Payoneer back to my Wema Aliat Bank I am talking about 75$🤔 then charge 10$ fees for 75$ since November 16th I withdraw the money to this Bank and the bank holding my money since November 16 I regret to partner with you. You are a Scam Bank.,1
2021,Unable to create a dollar debit card,4
2021,I love this app,5
2021,"I downloaded Alat today, tried to register but it always say that there is something wrong. It won't even tell me what could be wrong. It's also said that my BVN is incorrect. 🤷🤷🤷 As how nah? You guys should explain o. Please fix this.",1
2021,It's nice and good for day to day transactions in business,5
2021,Good app,5
2021,Unable to use the app after I upgraded. I complained to customer care no solution.,5
2021,"This is frustrating, always having downtime 1 star 😡",1
2021,I want enough and fast Network on this app,5
2021,"Wema bank app , the network, Sometimes you would not want to have anything do with them, I have days regretting using them. Nigeria remain underdog when it still comes to easyness in financial transaction because of app like WEMA. You people should find something do to your bank network or tell us your customers to move somewhere more safe.",1
2021,Always enjoying wema's service,5
2021,How much I love the app but got disappointed after update because the app stop working on my phone,3
2021,Wema Bank is slow in network I regret using wema Bank your guys should get out,1
2021,"This app is frustrating me, I went to bank to change my email, I later login with the email I leave at bank with my password telling me wrong pass. In short you've deactivate my alat app",1
2021,"I have not seen my money since Nov 1st till date. Money was sent to my Wema Dom Acct, I have messaged all your channels, no avail. I have visited branch also, nothing helpful was done since November 1st. I sent email too, ticket was opened since, no reply, no feedback, no solution since November 1st, having sent to them needful proof of payment to my dom account, No solution still????????",1
2021,this is the best app even working very well,1
2021,"Each time I try to register as a new user it says the app has stopped unfortunately 😒, pls work on that cause I really need to make use of this app. That's y i gave it 1 star.",1
2021,Cannot confirm email not once not 2x... I give up registering this app,1
2021,Please I need to know how to increase the daily limit 😫 I can't just stock in 30k,3
2021,Awesome,5
2021,Thank God the problem has been solved 2mins ago so i am giving out the remaining stars now as promised😘😘😘😘 thanks to Alat.,5
2021,Davido brought me here..,5
2021,Absolutely Beautiful ❤️,5
2021,"Na davido make me download this app, the app clear well🙌🙌🚀💯 In time to come we go get better meeting oh",5
2021,This isnt impressive at all. I tried signing up. But i was embarrassed,1
2021,This is the most horrible bank ever. Why would you have to deduct 28 naira from my account over a transfer of 9900 nairas? To even think that I even made use of the bank app makes it more terrible. What if I had made use of ussd? Your services are bad.,1
2021,It's accurate and it's doesn't waste my time,5
2021,Perfectly fine,5
2021,When will alat lunch alat for current account holder and also when will alat lunch alat wallet...,5
2021,"Quite flexible and stress free, I hope you keep it that way",5
2021,It has refused to download keeps wasting my data 😡😡😠😠,1
2021,Na bank wey fit collect the amount of money Davido raised under 24 hours I wan dey bank with.,5
2021,Davido brought me here,4
2021,This perfect,5
2021,I have been trying to upload my documents on the app but is not clicking and my account has been restricted....pls help me do something to it,1
2021,"Terrible, I can't register, it keep telling me maximum image size exceeded.",1
2021,"Very bad app. After update, its never open.",1
2021,Cool,5
2021,Nice app,5
2021,This is to remind you that the 2k i loaned from you people was not disburse into my acct and its already running to pay 2500. You better dont remove any more from my acct . I say make i remind una again.,1
2021,Transaction speed - 100% App - 100% Customer service - 0% (absolutely unhelpful) Complaint resolution - 0% Customer service is everything so 1 star,1
2021,Euro account taking so long to recieve money. It's been more than 7 working days,1
2021,Exciting experience....kudos to the ALAT team,5
2021,Beautiful!!!!,5
2021,"The app is frustrating, I updated and can't login.",2
2021,Have been trying to register for days now Can't get past the image verification stage Always saying image size exceeded Pls wat can be done And also If i successfully create the account does that mean i now have a wema bank account ?,2
2021,Been tryin to register now for days Cant get past the image capturing stage It say exceeding image size,1
2021,"Can't register... Says email mismatch.... From where...? You put email once and the second time, it comes out automatically.... Check it out.",1
2021,I didn't get the loan they only open an account for me which I didn't ask,1
2021,"I dont know what happen i try to login in to my account it showing me unfortunately alat has stop, the old version is better then the new one, becouse you can't access your account anymore. Since last month trying to login upto my accout is still showing me thesame, you people should give and opption on how to download new version or old one, seriously this new version is not impressing at all.",1
2021,❤️❤️❤️,5
2021,I can't even login,1
2021,The bank charges for no reason,1
2021,Life made easy,5
2021,Is good app,5
2021,I can't set password transaction slow very useless app,1
2021,Great App,5
2021,Good,3
2021,Very good,5
2021,Can't log in after the update..this is rubbish!!,1
2021,"Terrible, you people restric my account, this is wickedness, just when I started putting money in it why why why, you people are adding to my frustrations this evening cus I need my money back.",1
2021,"The App isn't responding. The menus on login are not opening, hence can't carry out any function or transaction.",1
2021,A very good App from a digital bank. Everything about it is just working fine.,5
2021,Nice apps,5
2021,I try to login is says incorrect and I try to reset I put login and it says I should put pin and I have not reset pin and for secret question to reset it says I should sanp picture and I try it says it as exceed the number help me out P,1
2021,"Hi, I have been having issue in log in since last two week,the problem stay when I update my app",1
2021,Excellent,4
2021,Awesome,5
2021,I sent money to my account since yesterday and its yet to reflect in my app. I have sent a mail(no response). This is not the first time this is happening. Do something! I'm cash trapped because of this incidence and have to wait helplessly for days (if not weeks) for the money to reflect. seriously thinking about closing my account.,1
2021,Good,5
2021,I forgot my password which I've to press forget password so I can reset it but when i put the OTP with my new password it keeps telling me my pin is incorrect,1
2021,App keeps stopping,1
2021,I love it,5
2021,This bank sucks it's the worst,1
2021,Trying to get started but it keep stopping.,1
2021,Good,5
2021,Services absolute but poor network.,5
2021,The app keeps crashing after successful login. Very annoying seriously.,1
2021,Good,5
2021,"Nice app. I'm happy my account is finally reactivated without visiting any branches. You are truly digital. Update: some of my issue for the previously low rating had been attended to. Big applause to that your Mr Moyo @ ur customer relations. I suggest u redesign ur transaction receipt so that a screenshot will capture everything. Presently, it's too long even for a over 6"" phone.",5
2021,It's Sha good,4
2021,Needs some corrections,2
2021,We,4
2021,Great app,5
2021,"The app keeps crashing after update, it's basically no longer usable",1
2021,I have tried to use the app and I find it very difficult,4
2021,"I will love to give 5 stars but I am dissappointed about the app: 1. My details : picture and signature were received but not approved for the past 8 months I have been using it. As a re sult , I can't transfer more than ₦20,000. All letters I wrote was to no avail. I am getting frustrated with the app because I transact a lot online. I need a prompt resolution. Thanks",3
2021,With no doubt this is the best Virtual banking App,5
2021,Amazing app and amazing Bank,5
2021,Bad. I applied for loan I was asked to setup a direct direct mandate on my account I went to the bank I did it but still it's still showing inactive on my dashboard,1
2021,The app keeps crashing anytime i open it dont really enjoy it again,1
2021,"It keep stopping, why?",5
2021,"This app is behind erratic, it's not opening!",2
2021,Am not able to get a loan on the app Even on ussd too,1
2021,"Great app, I could open and upgrade my account via the app, I could also open a DOMICILIARY account for USA and UK too. One more thing I think would be amazing is launching the virtual dollar card and maybe euro card too. I think it would be greeeaattttt....... I've been trying the virtual dollar card for long but keep getting the ""Feature coming soon"". Please can it finally come? 😐😐😐😐",4
2021,"It's a nice app tho I love it , apart from the part I wanted verifying it very stressful...but still love it",3
2021,Nice app,5
2021,Fantastic,5
2021,"Please what's really going on? For almost 5days now I haven't been able to send money from my Alat App as it keeps telling me""account enquiry failed"" on a correct account numbers? If this is how you guys operate please what other means of option do I have to carry out transaction. I sent mail and was blocked for reasons I don't understand.",1
2021,Very disgusting. Worst bank with bad app. Trying to fix my online banking and app for years and their rubbish branch can't fix the issue,1
2021,It's frustrating me whenever I want to upload the pictures of my signature it always closes immediately,3
2021,"Alat by Wema is one of the great apps I use often. Please I was asked to upgrade and after the upgrade the app couldn't open again. If I tried to login, it will write message and disappeared and then send me a mail that I have successfully login. Please do something",5
2021,It is a really nice app,5
2021,This app is not working,5
2021,Am trying to create Virtual dollar card it's not working what's happening?,2
2021,"I don't understand what is happening again! My alat application is dropping. Not loading at all. Thanks. Please, who is Abimbade Samuel Akinfenwa? My name is Okediran Taiwo A. Hope my account is not hacked?",2
2021,Sweet money app,5
2021,Been unable to login for days. Sent mail no response. Called and no solution,1
2021,"My account was debit restricted since and I was asked to upgrade,it is 11 days now and the ban has not been lifted. I can't do anything on the account.very bad!!!!!!!!",1
2021,Best Banking Ever,5
2021,Useless app,1
2021,Nice and good,5
2021,"It's really frustrating, as a new user what I experienced is not the first impression actually. I downloaded this app try to register but when I capture my facial image it shows me that the size is to high and there is no room for upload unfortunately there is availability to skip that step but this is when I got even more disappointed, when I skip and fill all the necessary detail a try to proceed but still shows me something went wrong and this I try no onece but several but no success.",1
2021,Great app !!l About to try it,4
2021,This app isn't impressive at all. I'm urgently in need of the money transferred to my account. Until now I still haven't received it. It's really painful.,1
2021,App keeps glitching when I try to open it on Android 11....,2
2021,The app is good,4
2021,Alat keep crashing at Login on Samsung J7Prime. Re-install but still the same. Alat doesn't give Alert message of transaction successful on the app when you make payments like other banks apps e.g UBA App. After a transaction if you click back to dashboard it crashes. But my other bank apps to do this so its not a phone issue. The transaction history section is too tiny/limited view interface and informationℹ️ Kindly compare Alat with other Bank apps for improvements as needed.,3
2021,It's doesn't install i don't like it,5
2021,I love wema bank of Nigeria,5
2021,Good,1
2021,Very good apple,2
2021,Why is it difficult to upload identity card it will just close the app It will always say alat has stop,1
2021,Perfect 👌,5
2021,It's well organized,3
2021,I love my alatwema,5
2021,Everything offered at the beginning has depreciated from services to interest rates,2
2021,Good,5
2021,Why js my acct disactivated?,1
2021,Bad app,1
2021,Great,5
2021,The app did nothing includ my department in there government department parastatas (Nigerian correctional service) but some department including twice,1
2021,After update I am unable to transact on Alat because I keep getting the message 'unfortunately alat has stopped'. I have also switched phones in the hope that this will stop but it is the same thing. Please resolve this asap as it is getting very frustrating doing business with Wema.,1
2021,"I have been trying countless times to upload my picture since yesterday but it keeps saying ""maximum image size exceeded"". Its so frustrating. Please help.",2
2021,Your app is one of the best,5
2021,Bankiing at your convinent,5
2021,"Unable to login since updating. The app keeps closing, I can't perform any transactions on the app. Verifying my identity is taking forever. Everytime my I'd card is rejected.. I'm surely deleting and close the account as soon as I get my money out of there.",2
2021,I really love this app god bless the company owner,5
2021,"After the update, the app keeps crashing, I can't do any transaction. Please rectify!",1
2021,The app is great... I am not carrying cash or ATM again...,5
2021,Keeps crashing each time I try uploading my means of identification,1
2021,Good,4
2021,Great app,5
2021,Good,5
2021,"My Alat by wema account has been deactivated since last week, i went to tge bank and updated the neccesary information they requested for, i also updated my informations on the app, nothing has been done Help Reactivate my alat account and i will update to 5stars",1
2021,I love this app untill now that I can't login When I try to login with my password or fingerprint the app closes itself and go back to my phone home,2
2021,excellent,4
2021,The application is closing by itself before login......I can't access my money Please do something ASAP,1
2021,I would not rate this app at all stopped working for a while now and whenever I try to log in to the app it keeps exiting for no reason at all !!!,1
2021,Good,5
2021,"I was unable to activate biometric login, it will automatically stop whenever I tried to activate it",1
2021,It's all cool with Alat!,4
2021,Absolutely great and wonderful service.they have never disappoint with their excellent services and security services,5
2021,"The absence of a virtual card is not helping. Apart from that, great banking experience.",3
2021,The app was doing great till I updated it. Once j click on log in the app automatically shutdown,5
2021,"The app is great. Easy to use. My only issue is how long it takes to get a customer care agent and the line isn't even toll free, most times you just end up wasting your airtime because no one answers and they rarely reply mails too. I need to disable sms notifications and I've tried sending mails which weren't replied. A good app in all",4
2021,"My app stopped working, can't even open for me to login",2
2021,Very good,3
2021,Very fantastic and the app is user friendly,5
2021,"I want to change my email,they hacked the first one wema help me change my email on mobile app please",5
2021,Good,5
2021,Good,5
2021,Great,5
2021,It's actually stress free,5
2021,Good,5
2021,Awesome App,5
2021,Very useless and stressful app. Wema is not just getting it.,1
2021,"I love you guys, but always remembers you are optional",5
2021,Good,5
2021,Good,5
2021,"The app is great, it has been my number one banking app, thanks wema I don't even need to go to bank for transaction or to see customer service",5
2021,Alat has been very seamless and very good for daily transactions,4
2021,Very good app,5
2021,You have done a goof job but you dont borrow money when we need it you neebto borrow us money,3
2021,So great Bank App,5
2021,"So far so good, just that one can't log in like 10-15% of the time",5
2021,Good,1
2021,Nice experience on the app...I hope y'all fix the logging in problem with fingerprints tho,4
2021,Cool,5
2021,This is one of the best app I have downloaded so far. The inferface is nice with prompt transaction delivery.Keep it up.,5
2021,"Good app for transactions and all but I've been having issues with getting my account verified because of selfie and picture of my signature. The selfie becomes blurry whenever I'm done taking the picture, the same thing with my signature too and despite showing document successfully uploaded, it goes back to showing picture rejected. It's not an issue with my phone camera Edit: Works now, just like your traditional bank app, maybe better.",4
2021,I love it,4
2021,Awesome,5
2021,"Sterling bank ,was not dare,Hope no problem to Sterling with Sterling",1
2021,Excellent,5
2021,Excellent,5
2021,Why is my account showing restricted,1
2021,"I want to create an account but after providing my email, phone number and BVN. It ask me to upload an image of myself and after I take a snapshot, it will go back to login page again and again, without letting me to continue my sign up process",1
2021,It's really good,1
2021,This is the best banking app for the year. You gat my five stars and this is the first app I'm giving my five stars.,5
2021,Nice,5
2021,Have been trying to create pin on the app but they are not sending the OPT code to my email account,1
2021,"Worse bank ever more than 2 weeks now they have done nothing about the app not displaying my account information which I couldn't even do any simple bank transactions, reported severally to the bank yet nothing has been done about it. Leaving the bank to another bank since no solution",1
2021,The app is not responding fine at all over 2months now I have not completed the registration one error to the other I have called customer care tire they asked me to screenshot the they were unable to rectify,1
2021,It's okay,3
2021,Stating so tedious,4
2021,Perfect,5
2021,"Alat by wema bank. Very good and easy but some time network problem,s",4
2021,"I couldn't login again after successful registration, why?",1
2021,Great App,4
2021,Good,5
2021,".Bad app, the former one is 100 percent better than this, can't even see all the beneficiary save, I Appreciate wema but bad app.",1
2021,Lovely,5
2021,I have a terrible experience I was good the first time I started using it now my account keep saying debit restricted which I don't understand I can't do any transaction with the app,1
2021,please I tried to make transfer but it keeps loading till time out please help me to cash out my money,1
2021,Awesome application,5
2021,"I have tried several times to access your loan but they are telling me maximum photo exceeded, and i have ajusted my camera to make the photo suit it yet no way so frustrating.",2
2021,Why not making it easy sending password trough Email,2
2021,"Upgrade from the old version, with this you don't need to enter password after updating the app",4
2021,Nice app but the deduction of #26 is too much....transactions carried out on the app is supposed to be free,3
2021,The app works 95% of the time the rest is due to network issues.,5
2021,"I can't recover my account, very frustrating",1
2021,Everytime I want to transact on the app it gives me unfortunately Alathas stopped honestly this getting out of hands Pls find a lasting solution to it thanks,1
2021,Awesome,4
2021,Good,5
2021,"It was fine then I updated the app and I haven't been able to log in since then, this has been since last week Thursday. I open it and immediately I try to log in, the app closes",2
2021,Swift and easy,5
2021,I just joined. Your log in button isn't working. Please fix that.,3
2021,No more login oooo,5
2021,I cant request for a Mastercard using the Alat App for ages now. It keeps giving me Card not available error response since January. I stopped using your bank because of this reason. It's a big shame on your brand of you can't provide basic e-banking solution for your customers.,1
2021,Nice app,5
2021,"I try taking a loan, but to upload 6 month bank statement is a big issue becos the app does not work for uploading",1
2021,"Airtime and data, bills payment and recurring not working at all. After updating the App, it can't open on my phone always application error close or send error report",2
2021,I'm enjoying this app.....,5
2021,"Alat stop,why?",1
2021,"The App is one of the best I have come across, I requested for a debit card which it should have been delivered before the lock down, please kindly advise me on how to get the card please When this account was opened i was made to understand that free debit card will be given, i filled the form and address of delivery, to this very moment no card and No feedback, this is one of my reasons of not making use of this account, Please can somebody advice me on how to go about it?",5
2021,Great app with good interface. This is a futuristic bank.,5
2021,Nice app,5
2021,My app is not responding anymore,2
2021,Nice apk,5
2021,Nice...💯🤗💯,5
2021,Nice and easy,4
2021,Very good and interesting app,5
2021,Am not satisfied with the treatment I received from the app please increase your services,3
2021,It's easier to transfer. But can u make it work offline? And I tried the *945*100# it didn't work,5
2021,Fantastic,5
2021,I like it,4
2021,Better everyday.,4
2021,Best experience so far,5
2021,Excellent,5
2021,The reason am not using wema alat as I should.is that i mistakenly entered the wrong email address and since then I can't even log into my Alat app and it's so frustrating I have tried changing my email address but it's not working,1
2021,"I can't send money through ussd code, when i put my pin it will bring out incorrect pin",1
2021,Good,5
2021,This App disappointed when it comes to payment o PHCN and DSTV bills. Can't generate token in time.,3
2021,This is one of the best banking app ever I so much love it,5
2021,My alart app is not opening since Sunday and I need to make transactions,1
2021,Fanrtastic,5
2021,Good,5
2021,Good,4
2021,Please I have been scammed.. Please return my money back o I did not want to pay any ticket fee o,1
2021,Excellent,5
2021,"Lately, Alat by wema has been having network issue with no notificatio(s) of whatever they are battling with. Ordinary logging in the updated App is a problem",1
2021,The most simplest banking app ever used. Kudos to Alat developers team,5
2021,Great app,5
2021,"This bank hates me with passion, they deactivated my account, told me to reactivate it by uploading documents. If I try that, the process will fail. Recently if input my login details the app will crash and won't open until I install it again after some days. If I try the app crashes again and again! I have to use the website instead, but till now I still can't reactive my account!",1
2021,I have been trying to download this app since after I formally removed it from my phone without success,5
2021,"So simple, smooth and sweet to use",5
2021,"Best transaction app ever, keep up the good work, with your easy banking",5
2021,Very good for customer,5
2021,"After updating the app I have issue to login back to my account,it just saying app isn't responding",3
2021,LIKE WHAT I SAID BEFORE!🤦 WEMA BANK IS A PURE SCAM! RIPPERS! GUY'S I ADVISE YOU TO KINDLY TRANSFER YOUR FUNDS TO WELL SECURED BANK🙏 ALERT BY WEMA THEM BE RIPPERS OOOOOOOOOOOO! STOP USING IT FOR ANY TRANSACTION OOOOOO!,1
2021,Great,5
2021,Happy,5
2021,"I am currently dissatisfied because the card I requested for since 1st of October has yet to be delivered.i have written mails,chat and even visited one of your branch all to no avail.",1
2021,This bank is only for Nigerians not for stranger that is what I learn from the request i gave them...i get money in my account and i can't get access to the account because i am not a Nigerian and i don't have Nigerian Id card I will not advise any stranger to open account here,1
2021,It keep stopping,1
2021,Good,5
2021,"Please I have a wema account,like I actually went to the bank to open an account but for me to login to the account that I opened at the bank is a problem please I need help urgently",1
2021,Very effective.,5
2021,"Does ALAT provide Visa Virtual dollar card, I need this information urgently.",1
2021,"Well, you need to change the policy on your dollar account upgrade, some of us there's no wema branch in our states and because of that our dollars are stuck in your alat app, because we can't transfer it due to our account is alat Dom lite account and yet to upgrade the account you're asking me to travel more than 400km to your branch to submit my documents, why can't I just submit this documents in the app or via mail, for more than 4 months I can't use my dollars.",1
2021,The app is very fast nd gud,5
2021,I might have give more stars but for card issues.. I have a debit card and the app is telling me that i don't.. The card has been misplaced and there's no provision for blocking it via the app.. Emails are usually ignored too. I wonder why you'll call yourself an online bank when we will still have to walk into a physical bank before attending to business🤦🏾‍♀,3
2021,Excellent,5
2021,"Method of password recovery is not flexible enough, too limited. Please use various means. This is like the most crucial part( forgot password), you either get it too right or too wrong and in this case its too wrong. Very restricted. What if i don't have what you are asking for, that option is not given and that's just sad.",1
2021,I'm yet to get OTP to set up my transaction pin after countless attempts Pls rectify this,2
2021,"I regret using this app. Someone sent me $1000 to my alat by wema dollar account, I didn't see that money till today over two weeks now, after all the prove of payment I sent to them on WhatsApp. Very poor customer service. I have been sending them email no respond only on WhatsApp that might make them 48 to reply for just one message If you are using this app be very careful because they must surly disappoint you. I am still waiting for my money.",1
2021,Good,5
2021,Nice one,5
2021,Nice,5
2021,"No issue ever since i have been using the all, it's fast and seemless",5
2021,"I have been having problem with the setting up of my pin code to complete the app,and I have complained severally to my bank branch here but all to no success.i cannot use the app to anything ever since have downloaded it all because of me not seeing any OTP to proceed.i was told to delete some of my mails which I did but still I couldn't see any OTP to proceed in setting up my pin in other to make use of the app.pls am tired of complaining to the branch all the time,it's over two months now....",5
2021,The best banking app i think,5
2021,"Just like any other bank app... Alat is doing well but I don't see it as a digital bank when there doesn't follow my instructions, i mean they do forget to effect the recurring transactions that i set",3
2021,Good,5
2021,The best of all,1
2021,"Very good App and easy to use. But my main problem with this App is that, I can't transfer money more than 20k in a month despite the fact that I have uploaded all necessary documents.",5
2021,Lovely,5
2021,Excellent,5
2021,Splendid,5
2021,After updating the app it start misbehaving anytime I want to use the app it will just close on it's own like knocking me out of the app why?,1
2021,Efficient and relaible,5
2021,When e-naira implementation?,3
2021,Not giving me loan,5
2021,"Since the last update, I have been unable to open the App. It keeps saying app not responding. This is not how ALAT used to be. Am disappointed",1
2021,Best bank app ever,5
2021,Very good App easy to access,4
2021,"The app is bad can't get access to my card control and sometimes they won't let me send out my money will be froze ,now my balance has been froze and have been sent money but didn't receive it my account balance was turned to 0.00 that's rubbish and insulting,this app is not recommendable it's full of trash..",1
2021,After I updated this morning the App started crashing anytime I open on Samsung Note 8 pls how can I downgrade,1
2021,My application is not working again is showing unfortunately stopped working and I uninstalled and reinstalled again still the same thing why,1
2021,Good Good 👍 👌 👍,5
2021,"This app is simply useless. For the fact there's no in app support makes it more useless than the word useless it's self. I have uploaded my verification documents and address. They have sent me email that its been verified. Still am stock with 30k daily limit, can't do anything order than send money. Can't even create. Card nor open a dom account... This app is the shittiest of them all!",1
2021,Excellent,5
2021,"Y is my app not respondong after updating, and what is d solution.i need it urgently",1
2021,"App is okay, but Virtual dollar card and Naira card are not even available !!? I can't get to create a virtual dollar card and their customer service are very poor they don't respond to complains or anything",2
2021,This app update annoyed me i was not allow to log in again since i update it but i was able to log in before please i need my account oo please fix the problem for me it sundenly say alat is not responding when i try to log in,1
2021,PLEASE WORK ON THE UPDATED VERSION AS ITS NOT RESPONDING,2
2021,The best app,5
2021,"Now, i can't send money to some saved beneficiaries, so what's the essence.",1
2021,"I just updated my app this evening, but I'm unable to log in, each time I keep clicking the log in icon, the app shut down. I updated the app today because fingerprint unlock wasn't working. But this update is the worst😡😡🤬",1
2021,I don't know what is wrong with Wema😠😠. I open this Wema account because I was going to school and I have no other option than to open this bank. Somebody sent me money today and Wema deducted 200 for nothing. It is either you are going on maintenance today or the server is down. The best thing is to open a better bank account or just open Kuda. Plz fix all this issues,1
2021,"The former version was very okay, far better than the new version. I can't even login to the app any more. And then, I want a better explanation on why first bank is not included in the list of banks for the loan application.",1
2021,The app crashes as soon as I clicked on login Button.,1
2021,it's telling me that there is erros inloading app,1
2021,"Pls the platform is asking me for ticket number sent to me by SMS to continue the loan transaction, which I don't get. Help",2
2021,Awesome,5
2021,Good,4
2021,"Its very good digital account,but didnt fulfill your promisses which you make by referring someone to register and give him 1000naira",5
2021,Perfect,5
2021,Awesome,4
2021,Cool,5
2021,App keeps crashing after updating it,1
2021,My app is not opening at all in my itel1516 plus and it's annoying. I have been trying to check for a lower version but its till does not work,1
2021,Doing well,5
2021,Very good,5
2021,Smart app Sharp!!!,5
2021,Best experience on a bank app,5
2021,Good✅✅,5
2021,Very bad,1
2021,The App is not working well as other banks App. .. Try to fix correct and accurate time in the transaction history.. It always bring 0:00 all the time .. Someone cannot know the actual time the value comes in.. Oga oo,2
2021,This app na rubbish....What a scam😡😡😡😡😡,1
2021,Easy to use,4
2021,good,5
2021,"Keeps shutting down when ever I tried logging in, Alat app has always been frustrating and I mean always... So i give it zero star",1
2021,The app is not working well it keeps returning back to main menu,1
2021,This app is man functioning and it wasn't like this befor.,1
2021,"Lite, but horrible flow. so much improvement to do!",3
2021,"I will be happy if you people can improve on your network,cos sometimes the network always go off and we nee to start allover again like",5
2021,I think they are trying now,5
2021,"This app is very bad, each time you update the app one problem or the other come up.",1
2021,"I am not salary earner but am a buisness owner a registered one, Thanks.",2
2021,It is one of my best app so far in terms of financial transactions very quick,5
2021,Very nice app,5
2021,Superb 🤝,5
2021,"If there was a zero rating that's what you deserve, before the last update the app was terrible already as I can not use biometrics to login I have to type password every time , now after this 21/10/2021 update it's even worse , your app keeps crashing. This is pathetic 🤦🏼‍♂️",1
2021,It very easy and reliable,5
2021,"Doing well , but of resent if I try opening the app It just stop working",5
2021,So far so good. Wonderful app,5
2021,"Good to use, it's nice.",3
2021,This app is horrible why can't I be able to control my card I have been trying to use and it is not working,1
2021,"The application is good, but the wallet interface is not displaying on my phone. Don't know why.",5
2021,Wonderful,4
2021,"The former version was way better than now. I cant get to see any of my saved beneficiaries, cant make a successful transaction, can't fix a goal successfully any more, can't recharge and a lot of issues. Alat wema is no longer what it use to me. Zero star if possible, i have unable to login since tge last update. Am disappointed.",1
2021,it's getting better by the da Thanks ALAT but I dont know why some features are unavailable on my app...,3
2021,Better appa,5
2021,The old app is far far better...these app is trash,1
2021,Perfect,5
2021,Good experience,1
2021,Satisfactory,5
2021,Good,1
2021,"Good services no complain always there and also fastest in all forms of services such as savings, money, transfer, loan , airtime etc.and very reliable no form of paper work at all all you need is your app",5
2021,Alat is nothing but the best !,5
2021,Cool app,5
2021,It's a nice! Honestly wema bank came up with something great!! It's absolutely online with full banking experience.,5
2021,Awesome,5
2021,Excellent,5
2021,Well done,5
2021,"This app is something else, i can't use it in peace.it keeps telling me unfortunately alat has stoped when i really need to use it please fix this!",1
2021,There system is verify bad imagine from Friday I made a complain and till now noting is done,1
2021,"Update: the app is much better. although I wish there's a way to retrieve your card details, especially when you've forgotten your card at home and need to pay for something online. There's no instant chat interface... You have to write an email everytime. They don't even reply your Instagram DMS and they are not active on Twitter. So you're on your own",3
2021,Reactivation taking so much time why as if you don't want us bank with you? Why the delay in my request via app? Not happy at all with you.,1
2021,Can someone please tell me how to make my account active again,1
2021,Good app.,5
2021,Nice but given us error report,5
2021,"Very simple to use, i love it 😍",5
2021,I love the app but is not sending verification code to my email,1
2021,PEEFECT!,5
2021,Very good app but Wema bank network is slow..,5
2021,I love it,5
2021,Fantastic,5
2021,"Why will you restrict my debit, this is so on called for, I had something to attend to I can't sent money out, its saying my account is not active and I sent money out of same account two days ago, and yesterday morning I received money what's going on....Alat do something in my account na what's all this why can I send out ???",1
2021,"It has been a very great innovation It's simple, reliable and steady",5
2021,Please since I did this last update on my alert I haven't been able to login to my dashboard anymore. Please what could be the problem? It wasn't like this before but after this update I began to see this and over a week plus now I cannot login to my APP anymore,1
2021,Good,4
2021,"Save, secure and reliable",5
2021,Alat is the best place to get your loan with best interest rate and easy to repay. Get Alat loan today and get peace of mind.,5
2021,"I've been trying to sign up for the past week now and its not taking me past the first step,it can't verify my email and anytime I try to get OTP it keeps tell me something went wrong 🤷",1
2021,App is crashing immediately on trying to log in after the last update.,1
2021,"Am having issues with this bank,I mistakely register wrong email address with the bank and am contacting the bank agent to help me change the email they refused to help me out, very worry because I have money on the account I can't even access my online banking again due to the wrong email address I use",1
2021,Since i updated it to the latest version....the app keeps closing ... please what's happening,2
2021,"It's a very good app, and very easy to use!",4
2021,Very good,1
2021,Please my application is not working again because it's tells me to update to the latest version which I did and since then is telling me that unfortunately alart as stop when am trying to log in and I even deleted it and download another one and it's still telling me the same thing. Please help me out,3
2021,Great app!,5
2021,Best mobile banking app so far,5
2021,"This app is not working. 24hrs after I have downloaded it, sign up with but still yet I cannot be able to login into the app. This is a total rubbish!!!!",1
2021,"I can't even login to the application after the new update. Once I tap the Login button, the application crashes instantly. Nice if y'all could fix that.",1
2021,It is a reliable application i enjoy it,4
2021,"Unable to log in the app since the last update. Please fix this, its anoying one can access his funds",2
2021,"Worse app ive ever have on my phone,i regret update to new version,because by now the app is stopping I tried all my best but the mattet is the same,🙆🙆i regret choosen wema bank All costomer are on my neck now,someone sent me morney since 9am,till now,ive not see anything like alert NO APP CHECKING,NO ALERT🙆🙆",1
2021,"Since I've updated the alat app, I can't log in to my account again, it will always go back to my homepage everytime I click log in",3
2021,"Am really annoyed, I want to login to my new phone and am not receiving any OPT TO REGISTER MY DEVICE. PLS FIX THIS",1
2021,Please @wema will we like us to upload a PDF of our NIN slip to upgrade our account please sir,5
2021,"Update: Left the 2nd part of the review a year ago and if anything it got worse. For peace of mind, DO NOT OPEN AN ALAT ACCOUNT!!! DO NOT !!! May be time to finally scrap this product and commit to bettering wema bank. 3 years on, you clearly haven't figured out digital banking and its processes. I have never seen a situation where an update of system means a downgrade of service. Ridiculous",1
2021,"Poor services, Since I updated the app,I can't even login again.",1
2021,"The app is not allowing me to log in I updated the former one am using since then I can't login to my app. If I clicked on the login space, the app will just forcefully close",1
2021,Alat wema bank the best bank so far in nigeria,3
2021,Beautiful and good one,4
2021,Very easy to operate with less interaction with the brick and mortar branch of Wema bank. I love the freedom,5
2021,Good app,3
2021,"This app is fast on delivery of cash, bills. I love it because when there are network challenges , you will know and your money will not be deducted. It's proficiency is second to none.",5
2021,very good but just finding it difficult to update,5
2021,Dark mode... please?,5
2021,"Worse App, Worse Bank, Worse Customer support... I just wonder how some banks got License from CBN",1
2021,I've been trying to login from the past 5 hours but keeps crashing... Pls do something about it,4
2021,"I just update my App and since then, I can't open the app again. It keeps returning me back to my home page",1
2021,"Wonderful platform by wema, have been using the app for years and have never visited the bank even once",5
2021,Satified.,5
2021,"Nice app, the loan features is not as active as going to bank there should be something to do about that pls",5
2021,Slow,4
2021,Better experience with the app now,5
2021,"If I there's a zero star I would have picked it. I was enjoying the App until the recent update. The app is requesting to switch device and ask for OTP that was never sent. The worst thing is the Alat customer care, they don't attend to issues quickly this is the 3rd month am still expecting the OTP.",4
2021,Useless App. Disgusting and irritating unable to receive OTP sent to me even after giving permission for the App to use the phone.,1
2021,Very good and reliable,5
2021,Rubbish app,1
2021,"Worst app ever, its taking forever before a customer receive payment from the app.",1
2021,"Honestly the service of this alat is something else how can u be restricting someone's account all the time for no reason , today is the fourth time u guys keep restricting my account for no reason ,am tired of this rubbish honestly am tired.",1
2021,"After I updated my app since 4days now I can't even log in again what is the meaning of this, If it open, it will close.",1
2021,i was not able to buy any virtual card,2
2021,"The best bank app ever, am really enjoying the services and the network.",5
2021,Good,5
2021,Easy to use,5
2021,Good app,2
2021,"I just updated the application, I can't login again. It keep saying error.",5
2021,My mobile app is not opening after the last update and now I can't make us of my money Please I need help,1
2021,Amazing 😍!,4
2021,Excellent,5
2021,Amazing,5
2021,"The APP is good overall, my complaint is that it lacks a chat interface, many a time I'd want to report a complaint, calling which is the fastest response takes so much time, I have to burn airtime I might not have to get the cc to attend to me after queue, please do something about it...",4
2021,This app is much better than the formal one that they did,5
2021,Excellent,5
2021,Good,5
2021,"Easy, fast and convenient 😁",5
2021,You people deducted money for a new card from me for month now and i havent gotten my card nor you refunding back my money.This is absolute fraud,1
2021,User friendly app. Bravo!,5
2021,The app kept on crash immediatley i updated it,1
2021,"I made a payment for electricity wrongly for over two months and sent numerous mails and no respond and reverse. I thought this is a digital bank where I dont really have to go to a physical bank. ""Ticket created - Kindly help me reverse. - 476560""",1
2021,Good,4
2021,"The app is very good, and helpful, but I think the loan aspect too should cut across others",3
2021,"I just updated the app now, and since I have been trying to log in, it's been popping up ""Alat has stopped working"". More work should be done on it.",2
2021,It is A very good and fast app,5
2021,Good bank,4
2021,Very nice app to use,3
2021,Very impessive,5
2021,Great app!,5
2021,Very good and lovely,5
2021,Perfect,5
2021,I can't login since I updated my app. And also I can't even request for a loan ..it is just so annoying. Please 🥺 help me find something to do about it .,4
2021,"after i update my Alat app if I want to log in to my alat account it's said unfortunately, alat has stopped",1
2021,Very interesting,5
2021,My experience has been wonderful so far,5
2021,Good and reliable,5
2021,Update has been made and everything is fine now. Fully functional digital banking platform,5
2021,Great app easy to use and reliable thank u wema bank,4
2021,Every nice app,4
2021,"It's a great app, the only problem i had with the app was when I forgot the password, I had to wait for hours to get confirmation from the app for a new password, please try and fix the duration because it's long thank you.",4
2021,It's wonderful,5
2021,Good,5
2021,Great,5
2021,App refuses to Login after this recent update. 22 Oct 2021,2
2021,Alat has been a very great innovation from Wema. I've been running the account for years and not once have I visited a Wema bank branch. All works perfectly. The app is very functional and I do my online transactions successfully with my debit card which I processed also on the app. This is one innovative banking solution.,4
2021,Excellent.,3
2021,Very easy to use,5
2021,A bit better now,3
2021,"Since I have received My Alat Master Card, I cannot activate the card on App keep showing me Error can't fetch my card data, the card is not useful for me",3
2021,I've been unable to create an Alat pin. It keep on saying 'unable to retrieve validated image',2
2021,Very good,5
2021,Good,5
2021,Bad network,4
2021,Very good,5
2021,"Well, I don't why it takes longer for a transfer to drop into this Wema account, it's very bad, not good for business",1
2021,💓,5
2021,Thsnks for your benefits help,5
2021,Easy to open account,5
2021,No stress at all,5
2021,Best,5
2021,"I recently updated the alat app and each time launch the app, it force close. Please rectify this",2
2021,Good app i have never used like this,5
2021,"There should should be a way to block our cards ,in case of any misplacement, instead on rushing down to the bank",4
2021,Excellent,3
2021,I enjoy using the alat app. It's very easy to understand and fun to operate. The goal segment on the app help to save for rainy days. Keep up the good work.,5
2021,Needed to improve app on salary based loan,5
2021,Quite okay. The transactions are fast. Just need some few updates. The Remita payment platform is not functioning.,3
2021,"For a week now I've been unable to create an account. They keep telling me the maximum size of the image has been exceeded, and they won't let me choose a picture for the size they want as automatically the camera is opened. I'm exhausted. This isn't life abeg",1
2021,"I requested for am atm card to be collected the next day, it's been a week now and I've not received any verification or call to pick it up ????",3
2021,Ur app is good and security paffet But where I have issues is it goal Pls create a goal Dat can't be deleted until d mature date Cos someone like me always deleted my goal before due date,5
2021,Wonderful experience so far!!,5
2021,It's easy and fast,5
2021,Excellent bank app. One of the best.,5
2021,"The app is so lovely, number one mobile banking in the world. Since I've been using the app I have no regret for once",4
2021,It's OK to an extent,5
2021,Good,5
2021,Doing better,3
2021,"Applied for an ATM card for more than a month now no response, you don't reply messages and emails you don't pick calls",1
2021,Unblock my account have extral year because of this money u block,5
2021,Very good app,5
2021,Since i updated the app i can't log please do something because i have money and i want to use it,1
2021,Great app ❤️,4
2021,"App is good, but up till now, it is not accepting my fingerprint whenever I want to sign in...I get the message of authentication failed, please look into it thank you",3
2021,It has been awesome,5
2021,Great,5
2021,"Opened the account over a week, still yet no account number",1
2021,I will give you 1 star ⭐ becouse I have collected ur mater card since but I can use it at any international company to make online purchase I really disappointed with it I like ur bank but since I can't use it to make payment international I get disappointed 😞😞😞😞,1
2021,Love it,5
2021,Excellent service and tranafers are done immediately,5
2021,"It is ovious that, this app is negative improve, before the preveous update i can download receipt and even forward it as file, but on the present app nothing like that and also i can't pay for cable or recharge airtime on the app again. If their is any error please correct it as soon as posible.",2
2021,"I just updated the app but now I can't log in, it keeps crashing and asking to aend error reports, this is not cool at all.",3
2021,Good,5
2021,Good,4
2021,A very reliable app,4
2021,Okay,5
2021,Alat simple the best,5
2021,"Very good app, fast and reliable for transaction",5
2021,"Wonderfully made, it's so easy to use and nice.",5
2021,Awesome and reliable,5
2021,It's wonderful. I don't have any stress using the App.,5
2021,Please u guys should work on the buffering issues cause I got debit with out a reversal,4
2021,Good!,4
2021,very lovely,5
2021,Lovely Just got my debit card Thanks alot,4
2021,Please some money was sent to me meanwhile it didn't drop in my account how can I lay complain,4
2021,"This app is one of the best app, very good and reliable,",5
2021,Good app,5
2021,Nice,5
2021,Beautiful,5
2021,Fine,5
2021,The fact that 98% of transfers done on this app reflect in real time makes me love the app so much. Alat is my go to app for transfers,5
2021,Good service,5
2021,Reliable,4
2021,"Poor services i can't even use wema bank for my business at all.... wema bank was my favourite bank before, before i start experience poor service",1
2021,Good,5
2021,Nice app,5
2021,Fix this your app na. I cant activate my Debit card since 2 days now and i'm in need of it.Biometric scan isnt functioning anymore too.,1
2021,I requested for a card 4 months ago and I an yet to receive it even after I have been debited.a,1
2021,Useful,5
2021,Updated today and is not logging in.,1
2021,"In as much as I hate giving negative review, I'll like to state my experience regarding d alat by wema in particular and wema bank in general. After I registered on d alat by wema at first things were okay after my signature and selfie was submitted. Thereafter I was restricted from every activity including not being able to spend more than 20k. As if its not enough, I applied for a Visa card yet Master card was on wema's record. I can't even use the visa card despite my visit to d bank thrice.",1
2021,Very fast and easy,4
2021,I have nothing to say. The app doesn't want to download,4
2021,It is excellent in functions and operations. But it is often requests one to update.,4
2021,Perfect App i love ALAT.,5
2021,Since I've upgraded but the is not displaying my balance,1
2021,The app is good but the problems is with the generating USD virtual card,2
2021,Good,5
2021,App not responding everytime I tried to view transaction history. Even when you want to view anything.,1
2021,Extremely good,5
2021,This is superb! Best online banking app,5
2021,"Old review: Great tool, for digital banking.",4
2021,Excellent,5
2021,Good app,5
2021,Good,5
2021,Great app,5
2021,They just receive complaints and never attend to from the branch customer care to the email channel and even the 24/7 call contact. They just speak English and rarely solve your issues. Am a strongly dissatisfied customer.,1
2021,The services package is totally modelity,5
2021,I have issue I send money to my Alat Account number since 5am today I haven't seen it on ny dashboard I have sent sms to customer care nothing has been done since morning I regret using this stupid app,1
2021,I love it,4
2021,"The app is better now, unlike before when network failure was frequent.",3
2021,"Let me be straight, I enjoy the fact you attend to difficulties and challenges very quickly. That's why I am always using ALAT. I don't need to go to the bank.",3
2021,Phenomenal,5
2021,Great and lovely experience I've had in the past 3 years of using this fully online bank and its app features,5
2021,Very good,5
2021,"I would have rated it zero stars, sadly u need a star to comment. Please stop updating this app if you do not know exactly what to do, each time its updated, it gets worse.",1
2021,Good,4
2021,"I can't reactivate my account,there is no button for reactivation.",2
2021,Good app,5
2021,Still fantastic! Just that they need to improve the responsiveness of their customer service support.,4
2021,Please am trying to borrow money but i don't know how to start processing it,4
2021,"Sometimes the date is not accurate, hopefully there will be an improvement in that regard.also it's difficult to veiw history",1
2021,"Not good at all, when you send money to someone it will show receipt as account name MTN, account number MTN, I was even afraid if I haven't go and send money to someone else. You need to work with the app, the previous one is better, this update is mess",1
2021,Good,5
2021,How do you expect me to upload bank statement of 6months and compress it to 500kb? I have been trying to upload my bank statement i downloaded in pdf format the App keeps telling me the size is too big... You guys should do something about it.,1
2021,Nice and cool,3
2021,"Pls is there any way I could go back to the former version..Home page is blank , nothing is showing..swears I'm regretting..",1
2021,Good,1
2021,Amazing,5
2021,Exceptional,5
2021,"Cool, easy",5
2021,I tried logging in my account but I didn't receive any otp from my phone number now I can't access my account,1
2021,"App not allowing upload of statement more than 1mb, also it does not allow you to set up standing order for remita",1
2021,You guys charge is too much and you guys don't want to give me my ATM Muighalu Chinedu Deborah,1
2021,Excellent App,5
2021,"Hello I have issue input my BVN saying already registered, can you help with that Thanks",3
2021,I can't make transfer. It keep saying time out..,1
2021,EXCELLENT APP,5
2021,Reliable Application. No complaint whatsoever. Thanks very much.,5
2021,Nice app,4
2021,Good,4
2021,Excellent,5
2021,"It's really good 🙂 and reliable,,i love it",5
2021,Excellent app,5
2021,The App Has Been Exceptionally Excellent,5
2021,Good,5
2021,Fabulous 👌,5
2021,I enjoy this app and I love it so much it has never give me any problem,5
2021,Great time,5
2021,Great,5
2021,Excellent,5
2021,Great app,5
2021,Good,3
2021,Amazing!,5
2021,Great app,4
2021,Disabled my existing app,1
2021,Simple to use. No ambiguity,5
2021,Reliable,5
2021,Wonderful,5
2021,I have been finding it difficult signing in to my accout using my email. Each time I want to sign in it will tell me my email is not registered with alart but I am always getting information about my acxount from the same email claimed is not registered. Why this missed up,5
2021,Good,5
2021,I am having issues creating alat pin an otp is not always sent to me,1
2021,Good to go,1
2021,Good and reliable app.,4
2021,Been trying to create an account since two days now keeps saying something went wrong ..and all my information are correct I really don't understand why,1
2021,wonderful app,5
2021,This app work perfectly i like it,5
2021,Fast and easy to use,5
2021,I see improvements. Kudos to wema. Could you please reduce the charges for transactions.,4
2021,Nice,5
2021,Best,5
2021,Very nice app,5
2021,Very efficient,5
2021,I have lost the sim card which I use to open the email that I used for this alat wema bank... what I gotta do to make this change with password 🔑......,5
2021,"My document have still not been approved, and i opened the app last year and now they wont let me make any transactions. Pls help!!!",3
2021,This app is awesome It gives me all I wanted. The Dormicillary lite Account is working very well,5
2021,Very poor Improve,1
2021,Wema working no stress,5
2021,great... awesome app very convenient,5
2021,Seamless,5
2021,Good,5
2021,"I've been unable to upload some of my personal details on the app, I've complained via email but nothing has been done.",3
2021,"App is great for normal transactions but not good enough during periods of network breakdown. I experienced a bitter experience a few weeks back as it debited my account for an uncompleted transaction. To reverse, I had to visit the bank several times.",3
2021,Superb 💕💕💕,5
2021,Best app ever,5
2021,Until i get a loan from you before i will give u 5 stars,1
2021,So special,5
2021,It's good,5
2021,👍🏾,5
2021,"Although I am new with the App, but so far, it is absolutely fantastic.",1
2021,Good app,5
2021,Just too bad Bad update,1
2021,Its the fastest banking have experienced so far,5
2021,It's been a very good experience since have been using this app,5
2021,The Best so ever❤️,5
2021,Awesome,5
2021,"Authentication takes some time. Apart from that, it's cool. Nice inclusion of the option to have a domicilliary account.",3
2021,"App has issues when trying to change PIN for months now I have been trying to reset my pin all I keep getting is ""could not retreive validated imagine"" even after changing secuirty questions....haba for 4 months now common pin reset is like a tug of war",4
2021,I like this alat by wema 🏦 bank,5
2021,It's a straight forward app,4
2021,Good one,1
2021,Exceptionally great,5
2021,Good,5
2021,"Not good... Same as 'walk-in' experience, poor customer service...",1
2021,Very okay,5
2021,I love this app,5
2021,flexible,4
2021,Perfect,5
2021,Best app,5
2021,Easy to use app for keeping accounting,5
2021,Awesome,5
2021,"I think you guys should go back to your previous update. Because this update you people are uploading this day is rubbish. I can't order for my card on the app. I tried collecting at home, it will not respond. If I try collecting it at branch tooo it's the same",1
2021,Perfectly very good,5
2021,Awesome,5
2021,Very active and reliable app so far.,4
2021,Lovely experience,5
2021,Good,5
2021,i am trying to apply for a loan the dashboard is showing empty,1
2021,"The app is very okay, keep up the perfect work.",5
2021,Very easy to use,4
2021,Smart app ever,5
2021,"Even the latest app suck , are you guys this stupid cause i called over 3 months , sent alot of screenshot over just 1 issue and up till now it hasnt been resolved , the latest app version 4.0.2 still has thesame bug . i hate you guys with passion . you are a disgrace .",1
2021,I requested my card almost 2week but upto now i haven't received my card and later they sent me messege telling memy ticket is closed,2
2021,So cool and nice,4
2021,"Anytime I try to make a transfer, the app keeps failing. I can't even find my saved beneficiaries. It won't even allow me to add new ones. Please fix this.",2
2021,Amazing,5
2021,👍👌Great,5
2021,"I have uploaded all the necessary document, but why is my account still restricted?",1
2021,User friendly,5
2021,Talking about this app is gonna be a big deal for me but I'm still trying one thing for about 3weeks to see if according to their instructions I can be a successful user of alat by wema.. I have a lot to say but I reserve till I'm okay...,1
2021,Excellent amd realiable app,5
2021,I'm getting more impressed,5
2021,Nice app,5
2021,Awesome app.....,5
2021,I still have no account. Error messages trailing every transaction i initiate.,1
2021,Let everybody have access to your loan,3
2021,Ok,5
2021,"Much better. Clean, flexible and fast",5
2021,I'm afraid I don't have any ugly experience after downloading this app. Please anyone who has already download the updated version should help me with his or her experience,1
2021,"I got my ATM card,but to change the pin n start using na wahala,am really not happy about that at all,it keeps asking one stupid questions before u can activate it.....",3
2021,Very efficient,4
2021,Excellent Appe,5
2021,It's awesome but to much messages,4
2021,Lovely app,5
2021,This pretty Good,5
2021,Good,5
2021,"I'm atually not happy with the app because I have done all my uploads and deposit money, but anytime i want to Transact it keep saying my acvount is not active. I send an email to the customer care but still no any change.",1
2021,Good,5
2021,Good Application,5
2021,"Honestly, this is a terrible app with terrible service (or should I say no services). I expected it to be great, but I'm disappointed. After giving all my details, including my BVN, (which is a very risky thing to do), the app still proves itself to be useless. I tried to ask for a loan. So I sent the statement of my account as requested (to prove that I'm a salary earner). Still they declined. Saying my document doesn't show a regular salary payment. How? When the prove is right there.",1
2021,This application is great!!I really enjoying the application. More grace to you..I give you 5 🌟,5
2021,"Always satisfactory, except in cases of general network problem",4
2021,Excellent all time,5
2021,I love the ALAT app for it's simplicity.. The best Bank APP EVER,4
2021,Easy and fast with its services,5
2021,"Nice banking app, keep it up",5
2021,Nice app keep it up,5
2021,Best,5
2021,"Alat and network downtime la wa o. Una need to do somethings serious about this inability to get otp sent to my mail. For almost a week now i don dey try if i fit receive ordinary OTP, sumtin wey other banks go send within a flash. 1star for the sake of posting this text.",1
2021,Great App,5
2021,I don't like the way I keep updating the app every time,2
2021,More than just a banking app....,5
2021,Thia app is good but i can't find card activation page there.,4
2021,"The app is very functional and mostly reliable, my favorite feature has to be the card control feature. If knowing the company charging you for a web transaction is important to you esp for subscription payments, please skip. ALAT identifies these transactions by location only e.g. ""ALAT WEB Buy on 15-10-2021@SAN FRANCISCO"" What does even mean?? It's the most annoying thing ever and it's been like that since inception despite repeated complaints.",3
2021,Pls am trying to install wema alert app on my phone but to no avail. What can I do,1
2021,Very perfect I would have started using it before now,5
2021,Great,5
2021,"I just love the app, it makes every transaction so easy",5
2021,Very good,5
2021,Alart by wema as you said if I Reffered someone to be with you. You will reward me with #1000 but I'm still waiting naver received my reward what's the Problem,1
2021,Good,5
2021,Fast and convenient. Friendly and easy to use. I love this app.,5
2021,Fantastic 💞,3
2021,Happy banking,5
2021,Excellent services,5
2021,"Good app to use, thanks",5
2021,Good app.,3
2021,A very nice app,5
2021,Fantastic and Satisfactory,4
2021,Better,5
2021,Excellent,5
2021,Exceptional,5
2021,thanks so much,5
2021,Nice,4
2021,My best mobile App ever.Very fast n good.,4
2021,It has been great,5
2021,"Superlative experience, so far, so good memorable sevice experience. Keep it up ALAT",5
2021,Nice app,4
2021,Ah! ALAT is worst. I can't re-upload unaccepted good signature. They restricted withdrawals once I received 50k on my account. The App is just useless; definitely not something 21st century. You will end up 'visiting one of our branches'. Thank you,1
2021,"Signed up and started banking , two days later account restricted... almost a week now not able to access my money :( I wouldn't recommend this.",1
2021,You are 100% excellent.,5
2021,"This app is very bad why should you be telling me i can't spend more than 20,000 till my documents have been reviewed for the past 3 months infact I hate it.",1
2021,Lovely,5
2021,"The Mobile app was okay until now, why always have network failure transfering money twice 😔",3
2021,I'm not seeing any update here. And I was told to update my app,3
2021,Sweet,5
2021,Good,1
2021,Awesome,5
2021,great app,5
2021,I am using this app more and more these days. It's very reliable and the interface is more friendly than most other bank apps. Transactions are easy and fast. Look forward to more improvements and features.,4
2021,"For over 2 months now, I can't verify my email... customer support ain't helping either...so frustrating",1
2021,Top-notch,5
2021,"What is customer has already been provisioned for USSD all the time.Visited banks up to four times, telling me to go,it's done only to get home to realize the numbers hasn't been changed. Ordinary changing of numbers,I have to fill form all the time,still nothing to write home about.E tire me o",2
2021,It is a very slow app that keeps on extracting data without providing the requests o the customer,1
2021,"This application is something else. Only God knows the number of times have sent my signature & photograph for verification so that l can do transaction above #20,000 but till this moment nothing have been done to effect & complete my registration. The person in charge of this is not doing what l expected. Kindly do something on this. Thanks & God bless!!!",2
2021,I would have given more as I love the concept behind this app but unfortunately I have to review my rating because I opened the app about two weeks ago and my account has since not been created even after sending several mails.,1
2021,Why is it that first bank is not included in ur bank like I want to link my bank but first bank isn't there,2
2021,Is very easy to use,3
2021,Good,4
2021,EXCELLENT,5
2021,Why can't I make transfer it keeps telling me you account is not active 😔😔😔😔,3
2021,"Your customers service is also poor, i wasted alot of airtime to call your customer service but they could not assist, i have send alot of email to help at alat, they will just create ticket but no repy or feedback",1
2021,"Please, you guys should increase the daily transfer limit it is very very disturbing.",1
2021,I don't know what's wrong with you guys when ever I make a transaction I have to wait for more than 2 hours before it delivers,2
2021,Awesome,5
2021,Am ogunmuyiwa ayobami Micheal I use your usles bank App to pay for Driver linces since last year and debited And I make complain no solutions no response from the bank.... Till I started calling customer care everyday wast my call card up till no no solution. I will soon reports your bank to CBN,5
2021,Excellence customer service,5
2021,The best banking app in Nigeria,5
2021,So pleasing and reliable.,5
2021,Pls my app is not opening what is going on plz can someone response to this and treat it as a matter of urgent pls,2
2021,"I requested for my statement of account and I receive it in my email, thanks.",3
2021,Poor services rendered,1
2021,"Can't even complete registration for loan application, because I can't take picture of my ID. The app is not accessing camera despite giving it permission, pls work on it",1
2021,"Please this App seem to be like the one designed by Amateur Programmer. How on earth will you release an incomplete App with lots of bugs for people to download. Payment of Bills impossible with the App Downloading or viewing an E-statement impossible with the App Buying Recharge card is impossible. Saving and viewing recurring transansaction(beneficiaries) impossible. This error has been there since the past 7months. Those in Alat team are not competent, kindly switch to older version",1
2021,"Trying to reset my password through the forgot password option. Keeps seeing ""you have not set your pin"" error despite entering my pin",1
2021,"Trying to access the pay day loan, I uploaded everything, filled every information required and submited with my bank statement since yesterday night. You told me my statement would be reviewed in 24 hours. Till now you are still reviewing and I yet get the loan. Not nice at all. Tried to upload my ID, tried with my NIMC slip, told its processing. That didn't work, I uploaded my work ID.. Told it would be processed. That too didn't work. I don't understand why",1
2021,I apply for a loan was told to upload my statement of account for six month which i did but they ar now telling to upload the one with bank logo and my band doesnt use bank logo on their statement only bank name written on each page of the statement is frustrating to reject my request just for bank log,3
2021,My account was blocked since 2019..nothing was resolved..,1
2021,"Registration process is not fair, I've load my id card and bank statement for couple of times, it's becoming something difficult to do.",1
2021,I tried signing up on the app I have an account already in over 4 yrs now I just need a mobile app for transactions and at the tail end of registration I get an error msg email mismatch detected when I only entered one mail.,3
2021,Can't activate my card on the app,2
2021,Please I would like to understand why I'm been charged for sms alert. When I don't receive sms.,3
2021,"I don't even understand, I can't can't even sign up on the app . It comes up with an error massage saying they can't verify my email then next thing the app stops",1
2021,I hate the app it's not allowing me to take a photo of myself,1
2021,It's does almost everything for you without going to the bank. User friendly,5
2021,Best online banking ever with easy transition. But they don't offer flexible or any easier loans,5
2021,"This app is working perfectly for me in pass 3 months, but I don't know why now I can't send money to anyone again oh!!! Please help me fixed it so I can rate you 5 sters please",4
2021,Very lovely,5
2021,Poor services just dey anyhow,2
2021,Excellent,5
2021,Since I have opened the app I have not been able to create an account all I get is email mismatch all the time fix this please,1
2021,Easy to use,5
2021,Satisfactory,5
2021,with this app no need to visit your bank,5
2021,simply wonderful,5
2021,Wawww this app is hilarious.,5
2021,Good app,5
2021,Alert app is topnotch in rendering banking services.,5
2021,"Very good banking app, highly recommended, it has everything u could ever need in a banking app. I love my favourite, the ability to fund ur goal plans instead of waiting for regular schedule.",5
2021,Paid my past loan with out default hv been applying since five days now alat kept turning it down referring me to my email l done the needful yet same story went to complained at the bank yet Notting was done as the customer care lady wasn't helpful rather saying there is nothing she can do about it too bad not happy,5
2021,"This ur App nawa oo,, how can one be using app,,, that u cannot copy and paste account number to,,, you have to be typing account number every time. and what are you updating all the tym How can that be possible,,u mean you aren't aware that, user cannot copy and paste account number into alat app for smooth transaction. In addition this App have been giving me headache,, the transaction history will never up,, it rather tell you transaction timeout every time.",1
2021,"Can't view my transaction history, what in God's name is wrong with y'all.",2
2021,Can't log in.i a have a serious transaction to make.keeps embarrassing me. Last week I could not make transfers. Today I can't even log in. I am getting tired.,2
2021,Using this app is really giving me issues I made a transaction and money is not reflecting at the balance dashboard but showing at transaction history,5
2021,I keep having problem with this app or should I say the bank how on earth will they keep someone on suspense? I'm beginning to regret opening this account Please rectify your network issues,1
2021,Awesome app but the fingerprint scan option is not functional,4
2021,"Good morning, I tried applying for a Payday loan and u requested my bank e-statement which cost 430 and I granted access ND a ticket is & password was generated which I submitted only to be debited 430 from my bank and Alat telling me the e-statement verification failed after I have been debited..this is not fair at all...now requesting for PDF..",1
2021,My money is stuck on your app please do something,1
2021,Sweet degital bank,5
2021,How can i make my account active,1
2021,"This is one of the worst app I have ever used. I called and called and called for months, I couldn't get my Debit card... They keep debiting me everyday. If I receive cash, Alatbywema will debit me. If I send cash, they will equally debit me. But guess what? I just uninstalled the App from my phone. Guys, be very careful of ALATBYWEMA. These guys are TERRIBLE. I am talking from experience.",1
2021,I have opened the account and has not received account number or any tangible information yet.,1
2021,Theifs they ate my 2000 naira card on customer care without picking my calls that's bad,1
2021,Aza,4
2021,I can't download it,5
2021,"My account was not active, how will I do it to reactivate it back please help me, I need to make some transactions on it",1
2021,Too much delay in sending confirmation code.More than 5 codes has been sent at wrong time now.hence cannot even progress with registration,3
2021,I am trying to upload my work I'd but Is not working,2
2021,Pass,5
2021,Why do you people blok money because of no BVN,5
2021,Geeat,5
2021,"Why are you deactivating my profile on your App? You cannot borrow me loans and create another WAHALA for your seif, as for me you are not among the best",1
2021,Improve more in your service,4
2021,Which one is upload your documents and after uploading you will give me notification that document verified and approved and by the time I wanted to open additional account you will say upload documents and even after doing it and sent me a mail saying I'm verified and approved you will still continue to ask for upload documents. So annoying and frustrating. You don't deserve a star. I don't know if your mailing are bot or something you will send them mail no reply nothing.,1
2021,Good,5
2021,"I enjoy the app but one of its features has not been working since I upgraded to the latest version, I am unable to login using my finger print. Please solve this issue",3
2021,Unable to install.,1
2021,I love everything about the app but I will like to see option to add account and not create pls,5
2021,"This loan app is wicked. They wil debit 700 naira without verifying your loan. My bank debited 700 prior to this app auto request for estatement. Yet, after all the stress, i was not verified. Rubbish app u people should refund my 700 naira o",1
2021,Smooth app. I love it,5
2021,"I tried buying recharge card and I was debited N2,000 without getting the recharge or refund. I've sent complains via email without getting any feedback/response. 2. For a long time I wasn't able to apply for debit cards 3. Lots of charges & I don't appreciate it. Overall, terrible app.",1
2021,Hav not gotten my loan yet,4
2021,Transaction history on the app is not coming up,4
2021,Excellent,5
2021,"Truly great bank and APP. However, I cannot access my transaction history. Keeps printing ""No records found""🤦🏿‍♂️",4
2021,"I don't know why the transaction history is no longer obtainable. It's always saying ""error or ""not obtainable""",1
2021,"I thought this app will be good at first place, it's now totally useless app, after deduction of NGN775 from my account from e-statement they still didn't grant me a loan the kept telling me to send a PDF to them. They're all thieves foolish app Ogun go kill all of you",1
2021,Wonderful,5
2021,I downloaded the app input everything but still telling me error....am fed up😪,3
2021,This is the bank that I have been using since 2011. I'm very happy that i finally saw my app and I download the app but the issue I have now Is that wen i started my registration everything is done but the only problem now is my signature all the signature i putting is not assistance which is not fair is giving me headache seriously put do something .,2
2021,Bad bank no loan,1
2021,Wonderful,5
2021,Getting better,3
2021,"After withdrawing money from my account, i didnt see any loan, pls...reverse my money back to my account.",2
2021,Please I need you assistance I opened account long time ago and I forget my password and my pin how can I do,3
2021,I gave I star because I can't make use of my card control anymore and I unenable it because of I lost it and I found it for me to enable it back now I can't it us always saying error and I really need my visa card for transaction and I can't do some of them anymore,1
2021,It has been a very nice app. I love the security and the alart so fast keep it up wema you guys are really digital,5
2021,Have been using alat for sometime now and have not been having any issues Thanks to wema bank,5
2021,Not bad,5
2021,"I have downloaded the app but I have not been able to register. I don't why. Also, the app is stopping midway. Pls, what could be done?",2
2021,"Very bulging and always stops in the middle of transactions. Can't even snap and upload my ID without a glitch, always stopping.",2
2021,"Update! went to the bank and the issue was fixed. It was fine until I updated the app. I tried to log in, I couldn't log in. I tried to change password. It says my old password can't be the same as my new password. Changed the password and I still can't login with the newly verified password.",4
2021,"This app it's a 419 app or what? I downloaded this app and I create account with this app and I try to borrow money from this app, reaching where I will upload my working id, what their are replying me is error, error. I logout from this app and I try to login again, no way, logging in does not again. I can not log-in again. My fear now, is that I have already put my personal information on this app, I just hope they will not use it against me.",1
2021,So great to use i love it,5
2021,The crashes once you take a selfie,1
2021,Card Control Features isn't working... I cannot activate my card for online transactions,4
2021,The best bank app for you,5
2021,"At first I downloaded it, I taught it was a good app to receive alat but I was wrong I couldn't sign in so I deleted it and I want to download it again. #soannoying",1
2021,I got a very crucial complain about a loan account i wanted to deactivate and sincerely the customer care i called to complain made sure she solved this issue without going to the bank.200% for you people.kelechi attended to me well.wema thanks,5
2021,"I've never given a review before, but this app is uselessly frustrating. No transaction is ever successful.",1
2021,COOL,5
2021,"Please what do you guy's mean by email mismatch? Then give me the email that will match, after stressing someone you are telling me email mismatch",1
2021,Good,5
2021,"Difficult to login sometimes, even when you have full 4g network",3
2021,I have been trying to register the system keep telling me email mismatched when mail is correct,1
2021,Worst customer relationship so far. Never seen a bank that doesn't respond to messages like this sick bank. Banking with Alat just know you are on your own when you have issues. And don't get me started on a virtual dollar card creation option that is always WILL BE AVAILABLE SOON. A total disappointment for me.,1
2021,"The app is the best so user friendly, very digital and smooth low bank charges and easy transaction on the go. This is my best Banking app.",5
2021,good +++,5
2021,"I would have been totally happy with the app but I have been trying to reactivate my account for a while and it's not working. It's always showing input alat pin, then nothing after, no option to move forward. It's really frustrating",3
2021,I'm unable to reactivate my account. I Eve send a mail but my message has not been addressed.,1
2021,"Bugs everywhere, oops something went wrong everywhere, what kind of app is this, which kind developers develop this App? Error message everywhere",1
2021,This is a terrible app. Need too many details and yet takes too much time,1
2021,"Can't login, used the forgot password, still telling me am yet to set password.",1
2021,Worst app ever,1
2021,Its great app but i notice you can not update your account using the app incase you wanted to uplaid your credentials eg like government id card.,3
2021,This app is amazing,5
2021,"Good Morning, I have been trying to log into my ALAT app and its not working. What is going on?",4
2021,"Just downloaded the app and I've been trying to signup yet your app keeps stopping when uploading a signature photo, fix this please!",1
2021,Great app,5
2021,"Alat is good and easy to access for me, thanks.",4
2021,Awesome,5
2021,"If you don't want HIGH BP, DO NOT DOWNLOAD THIS APP! I would never recommend this app because it is about to cost me my job. No Stars at all I transferred some monies to my WEMA Alat App. I received a mail that my app had been credited. There was no notice about a debit restriction on my account. In fact, they even debited me N50 for Transfer Levy then froze my account. The monies belong to an NGO and meant to carry out an activity for the Independence Day Celebration. I rushed to the bank and complained. After checking my account. They said that it required upgrade. I submitted all my documents but they said they needed the people managing the app to resolve the issue. The bank sent a mail to them. In their response, they kept instructing that my information be updated vide the app. I tried to update the app so many times but no way. You cannot edit anything on app. I sent a mail explaining the difficulty but I got the same response. These people just want me to lose my job but I know that I won't go down alone for this. I will escalate this matter to the highest. If you don't want HIGH BP. Do not download this app otherwise frustration is your name.",1
2021,Cool app,3
2021,Trashhhhhhh,1
2021,The most reliable ✌,3
2021,Pls u guys should update again na,2
2021,"Not really encouraging, I wanted to edit my profile I can't do that and they were asking me to upload my identity card to activate the account when I can not edit my profile.",3
2021,Perfect,5
2021,doing great,5
2021,Worst and poor,1
2021,Alert please help me out here. I have sent a mail but no help. Please i want you guys tk help me reset my information in your portal so I can start affresh. My information is there but I can't continue to the next stage pls help,4
2021,Why does it take so long to scan my face during registration,1
2021,Since yesterday they sent me money I have not been able to withdraw or even send the money to another account for withdraw. Why do you receive money on the app and cannot make use of the money? Is this not a thief?! I wouldn't have give this app 1 star! This one na new ripping way guy's beware!!!😠😠😠😠😠😠😠,1
2021,"So far so good, wema bank has been my best banking platform...but I don't actually understand the current issue it has been having I ;transfer transaction status failing I can't transfer money ii: unknown deduction of money from my account for no reason You guys should endeavor to look into this problem And also my app fingerprint isn't working again don't know why",3
2021,Very good,5
2021,Great experience so far amazing but the only challenge I'm having is my work ID. I tried uploading it but it's not opening for me to select or snap. What's the matter,5
2021,I think this app is only for wema bank customers because i cant access the loan like other apps,1
2021,"It's nice to be here, but am having issues with the work id front and back... It's not responding when clicked",3
2021,Why difficult to enable biometric after app upgrading and am unable to make a transfer above 1M at once..... Kindly work on it as soon as possible because am sure am not the only one encountered this.....,1
2021,I really appreciate and enjoy using Wema ALAT bank.,4
2021,I love the app... just that the service fee is a bit big,5
2021,Good,5
2021,Good,5
2021,My money is stock in this I can't login evn through the forgot password thing nawaoo,1
2021,Nice app,4
2021,Wema is very very annoying....,1
2021,Very good app,4
2021,Nice app ever but don't know what is really going on right now cos I can't fund my sportybet account at the moment but it hasn't been like this before... Pls fix this,5
2021,Cool 👍,5
2021,I'm giving it to alart by wema.. I love their service... Reduce the amount you charge for transactions.. to transfer ₦5500 they are charging ₦26 + is too much please help reduce the charges... I love your banking its make my day digitalize.....,4
2021,E statement fee to high Still yet didn't get the loan that's to bad 😞,1
2021,Am trying to withdraw from my account but is telling me that my account is not activated,1
2021,"This bank is not good at all,if i transfer money it will not even go and they will show me,your transfer is be processed,no debit ,and the money will still be there",5
2021,"Nice app, but I'm unable to create my Virtual Dollar Card, why please?",3
2021,"Suddenly I couldn't see the list of recipient bank. I uninstall the apps and re-installed it but the problem still persist. Pls what could be the problem? Aside from this problem ,I have bn enjoying this banking from home's apps very well so dont make me to go to the banking alll at all now pls.",4
2021,Good App but After the Recent Update it's now Impossible to do Transfer to other Banks because you are only left with 2 options in the section where you are meant to Add Bank name. I've been trying to.no.Avail pls they should work on.it.,3
2021,Is ok,5
2021,Your app is great but i m so annoyed for the fact that the ATM card i requested and pay for almost a month and now I'm yet to receive it and the customers care is something else no answering of call. Please you guys should do something about it,3
2021,this app is not showing all banks when i want to transfer,1
2021,I have been trying to transfer funds to my account to another account for the past 8 hours and all i get is failed transaction Why?,1
2021,Good app,4
2021,"I have been trying to transfer money since morning but, it keeps indicating transaction failed same with the Ussd code too.please may I know why?",1
2021,Good,5
2021,Why cant I make transactions since yesterday. I cant transfer and receive money.me and my brother. I'm bothered about this.,1
2021,Since yesterday I have not been able to send money and you are there doing nonsense,1
2021,"This app is frustrating. I was asked to update my app which i did and now, whenever i try to log in, it doesn't take me to my dashboard. It just stops at the login page.",1
2021,I downloaded the app and it keeps stopping whenever I get to the point of uploading my picture.,2
2021,Very easy and simple to use,5
2021,I love ALAT,5
2021,Very good,2
2021,Why to do transaction isn't responding in time the only thing u be exercise is fail?,3
2021,"Despite my password been correct, after updating to this version I can't log in. Really terrible. Clicked on forgotten password, done the resetting still not logging in",3
2021,Excellent app,5
2021,I can't create a pin nor use the app sef 😏,1
2021,ALAT is your one stop banking solution with zero stress 24/7 customer service support no que.,5
2021,Best app ever,5
2021,"After contacting the customer care service on the issues I had, they were all resolved within 24hours! I'm really satisfied with the app",5
2021,All good but your dollars is too expensive,5
2021,"I guess it's from my own end. But so far, so good I haven't got any issues consigning the buttons not clicking but the ads own still has the issue of clicking but I've found a way around it to get what I wanted from the start.",3
2021,"Amazing app, very convenient to use",5
2021,-0.0001 *. Too much stress with nothing to show for the over 5hours effort.,1
2021,The app is ok the fingerprint sensor issue was from my side thanks a lot alat,5
2021,Great App. I like it. Thanks I changed my review. So no need contacting you. I am fine with the app right now.,4
2021,Very easy to use. No hitches whatsoever.,5
2021,I've been trying to transfer money for the past three days and it's been showing transaction failed. It's really frustrating,2
2021,Please when do we get the debit card cause it's really frustrating When you guys know you aren't ready to deliver the card why did you deduct from the balance for payment This is the worst bank ever I've complained through the mail I've complained through the WhatsApp number and I've also called what else should I do,1
2021,Best banking app,5
2021,Excellent,5
2021,Improvements is encouraging,3
2021,I'm changing my review Now the app is Good since I'm now able to see wat I couldn't see b4... 👍👍,5
2021,Bad it not good at all don't download it guyz,1
2021,Very good and easy to use,5
2021,Amazing,5
2021,Great!,5
2021,Nice,5
2021,Good and easy to operate,5
2021,Nice app,5
2021,"The alat loan advert is just to attract customers, it is not real. Even the salary based loan that can not be applied for online is fake. Wema Bank is not giving out any loan, don't stress yourself, after you have provided all the requirement, you will end up waiting endlessly.",1
2021,Nice app,5
2021,Great 👍,5
2021,Excellente,5
2021,I love working with you people,5
2021,Good and nice,5
2021,Lovly.,5
2021,Good,5
2021,I can't activate my atm card with the app I have tried severally i couldn't,5
2021,I want to download wema bank app for easier banking transactions.I am. old and would like to carry out banking transaction instead of visiting banking hall always while paying bills and few other transactions. Thanks.,4
2021,My experience wasn't nice good app is really work on I can't find my account alwsy a saying no currency found that match my account,1
2021,Very good,5
2021,"Very useless app, very frustrating to use",1
2021,"App does not let me send more than 2m on Android, sort out your biometric API",1
2021,Do I need to have an Atm card before I can use this app?,1
2021,Lovely,5
2021,great,5
2021,Very good App,4
2021,This app sweatable and easy for use,5
2021,"My experience with this app is so so frustrsting. Since the time I repaired my phone, it has been difficult for me to access my accout. Even with uninstalled and reinstalled, I can't log in. Once I want to log in, everything become blank. It has been bad experience for me",1
2021,Fantastic app.i love it,5
2021,Cool app,5
2021,"Alat Developers, Since I've updated this app over 1yr ago I can't unlock with my fingerprint sensor again. It's making logging in on the app frustrating. Pls do something",3
2021,Excellent,5
2021,Wish I could give 5 star but I'm a little bit disappointed. I have inability to buy and send airtime on the app. Transactions that has been made is also unable to be seen. I wish there was an upgrade though.,2
2021,Good,5
2021,I can't make any transactions On this App it always tell me I need to input verification code sent to my Gmail but I have no messag in my Gmail....what a woeful experience...kindly try to fix this bug to make the Application useful,1
2021,Good,5
2021,It easy and good,4
2021,"I applied for loan, how long is going to take to generate account for me and they should let me know if my application is granted.",4
2021,Nice app,5
2021,Very good app,5
2021,Top notch service delivery 👌,5
2021,Mad app nice design and very fast in transaction and costumers feedback I give it ☀️☀️☀️☀️☀️☀️☀️☀️☀️☀️☀️☀️☀️☀️☀️☀️,5
2021,"I will so glad if someone can make complain on the app and you get it resolved, not everyone have the time to be at your bank for debit complain please",1
2021,I love this bank because the service is very very good,4
2021,Best mobile app,5
2021,Iam new i need loan from your bank,5
2021,Very good,5
2021,"This alat app has been the most useless mobile app I've ever seen. Since downloaded around January, I've been trying to upload my passport ID and signature, the app automatically stops working. This has been limiting my daily transaction to #20,000. I updated the app recently, only to discover that I can no longer do anything on the app. It keeps telling me I can't perform transaction of more than 20k daily even when no transaction has been done for the day. Funniest tin, they do nt reply mails.",1
2021,It's best bank app,1
2021,I don't know why the alat network is bad,1
2021,"Alat just make banking easy, i have no regret using this app, if yiu have not open alat account better do so ooo na you dey miss",5
2021,Excellent,5
2021,Excellent,5
2021,my Company,5
2021,I can't do transfer,1
2021,Fantastic,5
2021,The app ddnt connect my email why?,1
2021,"I requested for a debit card for over 4months now, and up to now nobody cantact me to come and collect the card. Meanwhile in the app is showing that my card is ready.",1
2021,U guys don't even deserve even 1 start this is the most useless app i have used i have money there i can't login okay fine i tried reset password yet it isnt working rubbish Stay away from this app not worth it🤬,1
2021,"It's working kinda ok,but i really don't understand the meaning of ""we can't complete this action because there was a timeout"".. Please help, I don't understand this app it's confusing.",1
2021,"I have been trying to upgrade my alat to work with other Wema account, all efforts to upgrade or link BVN and other have not been successful. Useless app",1
2021,ALAT na real deal. Download yours now...,4
2021,Very much great,5
2021,Gud,4
2021,"Good app, interactive layout",4
2021,Nice Ui,5
2021,You're the most useless digital bank I've seen in Nigeria.. Good riddance,1
2021,"I have not really tried it yet, but the intetest rate of the loan is too good to be true for me depending on the duration, i just want to know if it won't end up like other ones i've seen, like a situation whereby you pay double of your estimated interest and loan",3
2021,It's better now.,4
2021,It is good,2
2021,Good,5
2021,Good and a very reliable app....it make my transaction with all bank simple,5
2021,I changed my phone and even though I've verified my phone I can't still transfer money it keeps on saying I need to verify my account and it doesn't take me back to the verification screen so that I can verify it,1
2021,"Excellent job, thanks to wema bank alert, all transaction are always accurate and very fast.",5
2021,Good,5
2021,"I visited a wema bank branch to merge my wema account with the alat account on the mobile app. The customer service collected my details worked on it for some while and thereafter said it has been done but till now, my wema account is yet to appear on the app. I made the complain immediately. The customer service said there is nothing she can do that she was busy. I have never witnessed such a awful customer service in my entire life.",1
2021,Good,4
2021,"I opened a functioning Domicilary account within 10seconds on this fantastic app. Transfer was so seamless, bill payment top notch. 👍",5
2021,Exceptional!,5
2021,Very poor,1
2021,Excellent wemabank 💯,5
2021,Good,5
2021,Excellent Thank you,5
2021,"Terrible, I didn't heed the reviews I got bout the app and went on to downloading it I have Kuda and Carbon none has charged me by removing my money with no details bout where my money went but ALAT simply says you should stay alert bout your money they're thieves and I just uninstalled the app and and giving you 1 star with this review Kuda is better than Alert so is Carbon",1
2021,Very easy,5
2021,"This app is so so amazing. It's fast, convenient and easy to use.",5
2021,Excellentn,4
2021,dope,5
2021,Most accommodating bank app,5
2021,"Very very very bad of you guys, for the past 2 months plus now, I've tried to update my card for online transaction all I see is error.and I've called the customer care of texting through email they said they will help me they're just doing rubbish. I'm going to write you guys is 0 star, but no way for me to reach with yellow star and have you guys are going to see my post so let me just give you one star for you to see my post mtcheeew",1
2021,Nice app,3
2021,This is the third month that I requested for ATM CARD but not deliver. This is the worst bank ever,1
2021,The before the last update the app was very good but after my last update the app become very useless,1
2021,Nice one,3
2021,Am in love with Alat by wema,5
2021,Good job keep it up. u are d best.,5
2021,Great,5
2021,Best app for banking,5
2021,"Alat despite that have uploaded all my documents required to qualify for loan successfully, still whenever I apply for loan but my loan application was not approved 😭 😭",1
2021,Good app Fast payment app,5
2021,Great,4
2021,Just let me do what i love doing don't stress me mbok,3
2021,It is very easy to navigate,5
2021,Where does the WEma Bank Found In Nigeria I want to get an account there,5
2021,Magical!,5
2021,Nice,5
2021,Its just everything I want in a mobile app,5
2021,Top notch,5
2021,Smooth.,5
2021,So far so good,4
2021,"Sometimes I think this app foresaw the pandemic before it happened, cause it gives you your own bank in your mobile phone and you don't need to go get yourself crowded at the bank area. I'm glad cause the bank helped me during all the stay at home order and nit going to the bank to do stuffs...",5
2021,Well done,5
2021,Please include Akwa Ibom state University in Your Educational list please,2
2021,Please do something can't re activate my account,1
2021,"am having problem reseting my password, is telling me have not set password.",1
2021,Excellent,5
2021,"Very worthless app...it's taking them ages to send OTP mtcheeewww had to delete it joor. Next they said my number isn't linked to Bvn, me that updated my Bvn yesterday in the bank.",1
2021,Fantastic,5
2021,"I don't know that this is how this bank is useless and corrupt like this, WEMA bank is bank that will reduce your age, they don't care about what you want to use your money for , I sent a money true this useless bank, they deduct my money, I called them, they told me to wait for 24hours , after 24 hours , they said another 3 days again, this is the most useless and scam bank have ever see in my life,",1
2021,Excellent,5
2021,Alat account is the very best out of all apps. Infect It requires just little internet access to operate the account,5
2021,Perfect,5
2021,"Up to now, my account number has not been generated. This is so poor.",1
2021,Swift and easy,5
2021,"I'm trying to sign up but ,the app always put a different number from the I provided to complete my sign up.....I don't know why its doing like that",3
2021,Very easy to use,5
2021,😍,5
2021,It's 100 percent good,5
2021,Am enjoying this ap,5
2021,"I've uploaded my documents more than 5 times, yet I was still stuck at 75% registration completion, what's really going on...?",2
2021,"I just love Wema Bank and this their AlatbyWema...if truly the way they operate is the way other banks do theirs too, banking experience would have been wow here in Nigeria... i have been operating on this bank since i was a student and now I'm a father still operating with them with confidence and stress-free🥰🤗😁",5
2021,"I changed my phone and even though I've verified my phone number, I can't make any transactions on the app. I keep getting a 'you need to verify your phone number' message and it doesn't take me back to the verification screen so I can verify again. Please fix this bug. I have no desire to fund an account i can't use. And if this persists I'll just have to find a way to remove all the money in the account so that I'll be free to forget about this app.",1
2021,Not bad but the charges for transaction is too much,3
2021,This is the best banking app and the best banking experience I ve ever had. You guys are really working hard to make online banking fast and reliable.,5
2021,It is a perfect app for any human being to use. Very easy to open no delay of any kind.,5
2021,I gave you 5 because you are good,5
2021,Perfect,5
2021,Awesome,5
2021,Perfect,5
2021,Good to use,4
2021,Satisfied,4
2021,Nothing but good,5
2021,I love this app,1
2021,Am tired of always updating app Is it eveytime jeeeez,1
2021,This update has some problem issue about uploading/take pictures apart from the previous one's,3
2021,I don't know what's wrong my app keep saying your profile is inactive,1
2021,Na food carry me download am,5
2021,It is unfortunate that one cannot directly transfer to a saved beneficiary,4
2021,Thanks to Tosin Owolabi that introduce this application to me is very very helpful and unique it very fast and I love it 101% great,5
2021,Reliable and a safe place to put money,5
2021,Very easy and comfortable to use very fast and swift,4
2021,Very good,5
2021,Best app,5
2021,Good,5
2021,I like everything abt this app,5
2021,Excellent App,5
2021,Excellent 👍👍👍👍,5
2021,"I have been trying to use the app since MAY but i doesnt allow me proceed, is there another app for wema bank account holder please",1
2021,"The app is an easy to use one, only that you can't transfer to some microfinance banks and wallets despite them been captured in the list of banks",3
2021,It's really one of the best,5
2021,I'm really disappointed. This app prevents me from editing my card preferences and as such I can't make online purchases. This is really frustrating.,1
2021,Very fast and easy to use never dissapoint in all transaction,5
2021,Very good love the app,5
2021,"Downloaded this primarily for the virtual dollar card feature. Apparently it dosent even work so what's the point of adding a feature to an app if it's useless, I'm just going to delete it like all the other failed apps I've tested, I expected better.",1
2021,No transaction history or statement of account.,1
2021,"After updating it, I can't open it again like is always taking time to load but still yet not opening.",1
2021,Very good,5
2021,Exceptional! I love it.,5
2021,Awesome app,5
2021,Why is the date and time on ALAT not correct. I thought it would be corrected in the latest app but it's still the same two days ahead while the time of transaction always remain at 00000. I don't know what you updated o.,3
2021,Fine and fast,5
2021,"Cannot find my account, it keeps telling me that ""there is no account associated"" and i have sent an email repeatedly to the customer service with 0 replies for days. Jees! What a disappoint experience. How can i not fund an account on my first trial after verifying all documents. Uninstalling soon if i dont get a response in 3days.",1
2021,Nice actually,5
2021,I'm very happy to have the app It's easy to have access to my money at any time,5
2021,"This is worst banking application ever use, when trying to reset ur password they are the one to send the opt and still say opt couldn't validated, what kind of app is this?",1
2021,Very good and reliable,5
2021,The most frustrated app ever,4
2021,Alat is the first digital bank to blow my mind with awesome packages. I'm glad I didn't ignore the call to be a customer,5
2021,Still showing  verified in two working day after weeks,2
2021,The App is just like wallet,1
2021,"Maybe those that are commending the app are WemaBank staff. As for me ooo, you people need to check out on other bank's app like UBA, FIRSTBANK etc and improve on yours.",1
2021,No option to update email address.,3
2021,"Have been trying to reach their customer care for days.. My account have been showing me debit restricted and have tried all my best, even went to wema bank to complain but it seems the customer care lady is even more confused than i am.. They should lift the ban on my account so i could withdraw my money and shut down the bank, am not in for all these trouble",1
2021,Nice,5
2021,Very nice and easy to use!!!!,5
2021,Now i keep on enjoying Alat App,4
2021,The app is supper cool..trust me,5
2021,Good,5
2021,Nice app,5
2021,Good and fast app,4
2021,Amazing i love it,5
2021,It can only get better!! The alat virtual dollar card functionality seems to have hit a Brick wall! Funding the account has been an issue......,4
2021,World class bank. But when using the dollar card the rate is higher than what they said. You guys should wrote the actual rate on the app.,4
2021,"No 1 online banking app, i reall love it. Kudos to you guys",5
2021,"After uploading all necessary documents, still I haven't gotten my account number..how many years do I have to wait?",1
2021,Absolutely superb and prompt.,5
2021,"All the good features on the app are always ""coming soon"". Poor response rate when you apply for a loan. ""We will let you know when you should continue with your application"" that's all. You never hear from them again. A very annoying App.",1
2021,"Trying to upload the ID but bringing out a blank interface except I click on retrieve NIN which cost 100, it shouldn't be like that. Since I have the document.",2
2021,BEST OPTION,5
2021,This app is so good and user friendly. U don't need to be in the bank for your resolve any issue. Keep it up. But I don't understand some minute charges going out of my balance.,5
2021,Great app,4
2021,"excellent, i love this app",5
2021,Good,5
2021,One cannot select a beneficiary from the beneficiaries list to directly make a transfer. It is not linked. So whats the point of saving the list if I have to typein account numbers everytime I have to make a transfer to the same person everytime. Its exhausting. You guys should tell your Product designers and developers to work on this. Thank you,4
2021,Good,4
2021,Smart boy,5
2021,Very good,5
2021,Superb performance,5
2021,Great in-app experience!🤩,5
2021,Great app,1
2021,Nice app 🙌,5
2021,Great app,5
2021,Your charges is very much,1
2021,Awesome App,5
2021,Hello guys please if you have issues transferring money through the wema bank app. Its because you paste the account number first before selecting the bank. Once you paste the account number and click the bank next you'll be getting retry error when trying to load account details. So to get a successful transfer (1) select the name of the recipient bank first and then after selecting the bank (2) you paste the account number of the recipient it'll load the name of the account owner successfully,1
2021,"Very good service. Since I started using this app, I hardly go to the banking hall for any transactions and complaint. Everything is control from the ✋ palm. Absolutely smooth hence the 5 star rating is highly recommended!!!",5
2021,Perfect,5
2021,Poor connection.,1
2021,You guys are trying but I have tried to apply for a day loan but it failed why,3
2021,I updated my app and I am unable to access my account I tried calling and mailing their customer care no response... this so sad and annoying,1
2021,I like the graphics,5
2021,"Details of account are not display, as in debit balance, all we usually see is only credit balance once there's no credit the rest na 00.00 person dey see! That's not proper enough!",3
2021,Awsome and faster,5
2021,Love it,5
2021,It's okay ..but the data buying is scam it's never complete after purchase,1
2021,Couldn't upload my signature,2
2021,Good,5
2021,👍👍,5
2021,"The only complain I have is the charges for both deposit and withdrawal, at least wave the charges on every deposit 🤦🤦🤦",4
2021,"Don't download this app! It's total rubbish! This app has problem. Most times users are unable to login. It keeps saying ""oops something went wrong"" (Which is a bug). Their customer support is poor too. When you complain about issues they will not respond and when they do, they will be unable to rectify the issue. Very bad service. Inconsistent network. Frustrating App. Edit 1: I've tried all methods but the issue persists. Edit 2: After 3 months they've finally fixed the bug.",1
2021,Great app. No ads disturbance.,5
2021,"I like it,is a good app",5
2021,"Since last week i have been trying to verify my documents and upgrade account and it is telling me it will be verified within 2 working, days and presently more than 5 working days",1
2021,Works seamlessly,4
2021,I love this platform it is very easy to access,5
2021,"It's been wonderful using my Alat app, it made my job and banking stress alot easier....its been truely an exceptional experience so far. The user interface is magnifique. I love u guys. Keep it up",5
2021,"The app is very active, responsive and also secured.",4
2021,"There is an exception you need to deal with. When you enter account details for transfers, if you enter account number first, before choosing a bank, the whole process comes to a halt. I have to quit first, then log in again. You should work on it so one does not have to bother about entering bank or account details first.",4
2021,"Terrible experince with Alat. I only requested for the linking of my usual wema bank account and Alat account when I discovered that the bank seperated both accounts on the app. Since that simple request,none of my accounts reflected on the app. I semt several emails and even called. It was same story. Wema needs serious revamping to keep some of us. I had to use another email and got back on the app. This means my account can be compromised easily. My 20,000 limit too has not been lifted.so bad",1
2021,"One of the worst digital banking platform ever , I lost my job because of the poor services in wema alat . Even after the app upgrade the problem is still not fixed .I regret ever banking with wema bank !!!",1
2021,"Very easy to use,saves time",5
2021,Wonderful,5
2021,"So far, the Alat initiative has been the best cutting edge fin Tech app, seamless operation and a user friendly, UI makes me love the app. Most of all the goal saving module has by far helped me to save up some money..",5
2021,Great,5
2021,Excellent app.,5
2021,Lovely app,5
2021,It's been a wonderful seamless transactions with alat mobile,5
2021,Good,4
2021,Excellent application,5
2021,Very good,5
2021,Why is my account restricted can you please give me access to it. Thanks,2
2021,Easy to use,5
2021,"Alat is one of the worst banking apps in this country! Maybe those who commend it don't have the privilege of using other banking apps. There's always a problem with it. I just updated the app thinking that it might have been improved, but it's still the same old, archaic 1945 app. It's only on ALAT you can't download the receipt of your payments and send it to the receiver. On other banking apps, whatever payment you make, even through USSD, you'll be able to download the receipt no matter.",1
2021,You guys tried on the app but the problem is that my account balance that is been shown to me on the app is different from the one in my message I don't understand does it mean that the account balance that is been shown to me in the app is not correct or what please I will like to speak to any customer Care if possible urgently PLEASE,5
2021,I love it,1
2021,The new update messed up the app. It now shows naira instead of dollar on my dollar credit card,2
2021,The application is fantastic when compared to others. Keep it up Wema Bank.,5
2021,Awesome!,5
2021,Excellent,5
2021,Fantastic,5
2021,"Go through your reviews at least the last 10 reviews, sums up your bank and app. Was on your customer service call for more than 30mins without being able to speak with a representative. That is beyond appaling. Closing my account won't affect your bank but my referral will. Google, pls make available a ZERO rating",1
2021,It is good 🙂q,5
2021,So so great,5
2021,Excellent,5
2021,Very good and nice service,5
2021,This app is good,4
2021,Convenience in operation,5
2021,This app is amazing,5
2021,Perfect...,2
2021,"I can use these app to transfer alot of money,and it save time",5
2021,So amazing,5
2021,Your service is unlike before,3
2021,Awesome,5
2021,Wonderful and easy to use,5
2021,User friendly.,5
2021,Alat is good,5
2021,Ok,5
2021,It always stop working anytime I minimize it,1
2021,First digital bank app. Great progress,4
2021,"I love your app, it makes transactions easier for me, and the security of it is tight too",5
2021,Nice,3
2021,Working fine,5
2021,Good bank,5
2021,Very good in signing up and good charges rate,5
2021,It's very easy to use an faster means of transaction,5
2021,"Its simply the best banking app out there simple, fast and efficient",4
2021,Please send me the OTP I want to activate my app,1
2021,Smart boy,5
2021,Nice App Stress free,5
2021,Awesome.,5
2021,Wonderful experience,5
2021,Good,5
2021,It was really good and fast,2
2021,Verification of account is too slow and takes longer time,5
2021,Lovely,5
2021,"Marvelous, but need to open up for access to loan",4
2021,Awesome,5
2021,Nice app.,5
2021,Good,5
2021,The new ALAT is now performing above expectations. I give my 5 stars!,5
2021,So smooth and easy to use. I encourage everyone to get alat for non complain banking.,5
2021,Nice app,5
2021,Great job guys,4
2021,Wonderful,5
2021,Perfect,5
2021,Over a month now I have been trying to update my address and finished up with the required documents and information but the app still Poppin up error message,1
2021,"The app says when you refer a friend to join you get 1000 naria,but till this moment i got nothing. Can you please reply to this",1
2021,Very nice and interesting app,5
2021,"The problems with this App are enormous. Date difference, Saturday transactions are dated with Monday date, third day of transactions.",2
2021,"This is a great app,I didn't regret using it",5
2021,Very bad app,1
2021,This app is so supper,5
2021,99.9% GOOD........,5
2021,Very good and perfect.,5
2021,Exceptional!,5
2021,They haven't verified my documents for the past 4days now,1
2021,Amazing app!!! Keep using ALAT. It's still your bank; your way.,5
2021,Best,5
2021,"Omo the bank charge for 10,000 niara it's too much",1
2021,"Wema dey chop my money unnecessarily of which I no like at all, I load card I'll be debited without crediting my phone hummm",5
2021,"The app is cool and easy to access,",3
2021,Very good.,5
2021,This app good better than before,4
2021,Good but sometimes delay,4
2021,Easy to access and nice to use. Alat by wema gives the best E-banking experience.,5
2021,Great,5
2021,"I downloaded this app ,i can't do transfer and i can't buy airtime on it what'the essence self",1
2021,It was nice app I love it,5
2021,Worst app ever. I've tried and failed to sign up for months now.,1
2021,Nice,4
2021,The date of transactions are not correct and late plus failed transactions are too annoying.,5
2021,"I have money in my account but can't access it because my account has been made a debit restricted account. I've uploaded all the documents needed to upgrade my account and it still hasn't been upgraded, they're saying it'll be reviewed in two working days and this is already the third day. Please upgrade my account so I can use it for all transactions and then I'll give a 5 star rating and a good review but for now I'll leave a 1 star rating.",1
2021,I love this app so much is really help a lot,1
2021,The best app,5
2021,Good,5
2021,Big ups Alat ur'e doing well!!,5
2021,Excellent,5
2021,Not as fast like before,2
2021,Keep updating the app. Alat tribe wey dey alert 👍,5
2021,"Dependable, efficient and user friendly....",5
2021,Fair,3
2021,Superb,5
2021,am very happy,5
2021,Worst app.. you people should work on this app,1
2021,Lovely bank,5
2021,Great!,5
2021,Absolutely Facinating..... Although You might encounter some Internet connectivity problems at times since Internet is still a luxury in this part of the world. But the App has been fantastic,5
2021,I believe much better than any apps in this whole wide world,5
2021,"I don't like the way this app deduct money on sms alert charges buhh nothing has changed not even the theme, since have been updating this app",2
2021,This app is very helpful,3
2021,"This app has been wonderful. Though I just downloaded the update , I hope it would also be a wow experience.",4
2021,World class banking app,5
2021,Best bank,5
2021,Sometimes network problem,4
2021,Great,5
2021,Fast and Easy to use,5
2021,The new version is better,4
2021,The App easy to use,4
2021,Cool,5
2021,good,5
2021,Very nice,4
2021,Very very poor app so far i blem my self switch from zenith to wema,1
2021,"I give 5 stars , my experience with this app is very much good , I had any negative issue with , their transactions is excellent, their withdrawal is excellent, I just even received their ATM card and its perfectly.",5
2021,"This app works well but I am baffled by some reviews here, I haven't seen any issues regarding this app including the app update",5
2021,"Very terrible app, banking with wema is so frustrating",1
2021,"Nice app. However, I would appreciate if you take out the auto capture of photo during the sign up stage. It wastes a lot of time. And too many low end devices in Nigeria with bad capturing ability. Make it so that users can self capture by themselves",4
2021,Great!,5
2021,There are improvement over time. Some of the notable issues raised had been resolved. I hope to see more improvement.,4
2021,It's really 👌,5
2021,Good,4
2021,I love it,5
2021,Very good user experience and very good looking dashboard. I have not had issues at all. If you are have issues please get a fast internet service provider. The network in your area is probably bad.,5
2021,Great app and very convenient. A plus for Wema Bank. Keep it up!,5
2021,I understand that everyone is entitled to their opinion about their experience with this app but to be candid Alat by wema has made my banking experience smooth and easy. I don't even have to the bank to do anything. The app is awesome and the layout is exceptional. I love everything about this app. It's a ten 🌟 rating for me. I would love to see a patnership between Alat and Payoneer and also a reduction in transaction fees will go a long way in making this service much success.,5
2021,Very good app,5
2021,Good,5
2021,"Alat is banking made easier, keep up the good work 👏",5
2021,Perfectly the best,5
2021,Performance satisfactory,4
2021,Good digital bank,5
2021,I am happy to be using my account again,5
2021,Since i install this app my account status is showing debit restricted i have send a mail many times but no reply is so dissapointing,1
2021,Awesome,4
2021,Very Fantastic,5
2021,"It's had debited twice for one transaction many times, always saying update and after updating, I won't see anything different . I hate the app",1
2021,Mobile banking made easy,5
2021,Good,4
2021,I love this app the best,5
2021,Exellent,5
2021,Please let me nor regret doing this upgrade,1
2021,It functions well,3
2021,Great o The only problem is I can't pay off loan unless it's deducted,4
2021,Best digital bank in Nigeria,5
2021,Thanks WEMA BANK,4
2021,Pretty good,5
2021,"This is frustrating, how can I enter my email and you said the email is wrong after you have been using that same email to sent me series of messages. Please do something, now I can't proceed to create profile.",1
2021,Good,5
2021,Awesome,3
2021,Nice,5
2021,Do not update the app or you will regret it. The previous version is working fine. Good thing I was able to get the app from a friend,1
2021,Good appa,5
2021,"One star. If fixed, will upgrade. Trying to sign up and the app stops immediately I'm snapping the signature, I wonder why I can't even upload signature directly. Poor user experience. Still can't sign up.",1
2021,"Very disappointing app, I did a transfer to someone, I was debited and the person was not credited, and my money has not been refunded.",1
2021,Good but hasn't been approved to sign up,5
2021,Someone used my card to withdraw from my account And I have been calling customer care since they refused to pick up or even block the account Very useless bank I'm going to the bank to block the useless account tomorrow Then you people will go and eat your useless bank,1
2021,"If there's no star rating there I would have chosen it, because my account was deactivated and I press forgotten password, up till now I haven't gotten the OTP on my Gmail address why",1
2021,I can't logim at all. I wish there was a zero-star rating,1
2021,good,5
2021,Kindly assist with this new Update. I use a Huawei Y6p. I have been using the ALAT App on device before the update di stabilized it all. I cannot check my balance nor perform any transaction at the moment. Hope this can be resolved.,1
2021,Good,5
2021,Great,5
2021,"I received a certain amount on the account and it did not reflect on the account, I tried messaging the alat gmail but its telling me my messages can't be sent What is the way out please",1
2021,"Very worst, we cant even edit our email when signing up and its bringing up the mail. Its very terrible",1
2021,"I was unable to access my account after sometimes, you promised sending an OTP that refused to arrive, I couldn't access my account till now.",3
2021,"Have you ever found a useslles APP before?? Do not bother to waste 1mb on this APP, downloading this APP could stole your personal data. Allow me and my Team to make a report about this APP, when am back to the state. This should be priority of my next year report.",1
2021,"Can't access instant loans, very disappointing.. I'm looking for a means to delete my account, more like unregister.",1
2021,I can't make remita payment on it,3
2021,Excellent,5
2021,Comfortable,3
2021,Nice and easy to use,5
2021,"Hello, you guys need to work on Apps again. Am trying to apply for ATM cards all this while. Til now am unable to apply for it, problem comes from the LGA LCDA is not selecting and cannot ship the process.",1
2021,"Your app is the WORST app I have ever used in my life,can something be done or I move my money from your bank. Rubbish I will want to transfer cash for an emergency purpose you people won't allow me ,to use your transfer code gan ma wahala, maybe you people should pack up now. Am really upset at this point.",1
2021,The dates on the transactions receipts being displayed on the app are not correct. You guys should do whatever it takes to fix this as soon as possible. Y'all know this could cause a very big misunderstanding.,1
2021,Not had issues for now,5
2021,"If I could give it a zero star I would have done that, it's very disappointing that I just created the account funded it, and I also purchased airtime with it, immediately I logged out nd tried to login again it was saying my email is not connected to any Alat account and my money was still in dat account.",1
2021,Good,1
2021,Very bad cause another person account number was showing on my status and i could not change it,1
2021,Worst app ever,1
2021,Worst money app i ever used I downloaded it because of the virtual dollar card but it was scam. Oya i sent out my money i was debited but didnt credit my other account . which kind wahala be this,1
2021,This app is frustrating,1
2021,"Very fast to use, I love the bank app. Please listen to we customer's complain... I've listened the money which I mistakenly transferred to someone else",5
2021,The updates are expected to make things seamless but I am being forced to use biometric even when I don't have a registered biometric. It should be an uption. I am being forced to clear data to avoid biometric all the time.,2
2021,Good,5
2021,Trash app,1
2021,Perfect,5
2021,"Am trying to transfer money from my Alat By Wema to my UBA bank account, I typed my pin and I was ask to place my fingers on my scanner the didn't work... Help fixed it oh",1
2021,Nice,5
2021,everything is useless. it's better you find solution to it i can't even view my transfer receipt and i can't pay bills too,1
2021,Excellent,5
2021,Nice,5
2021,"The best mobile banking app i have ever use, very simple and easy to use. Thanks I give it and i also recommended this app five shinning star rating.",5
2021,Good,5
2021,Great,5
2021,Good,5
2021,"This is the most useless app I have ever used. Other apps opens in seconds, this takes forever, even after updating it.",1
2021,This app is fake after getting my bvn it stopped opening,1
2021,Can't even login.....it's been so frustrating.,1
2021,It told me that something want wrong every time I try to do it,1
2021,"Nice App, but crashing, couldn't complete any transaction.",3
2021,It's not accessible. There is need for improvement. Thank you.,1
2021,I am not able to login and i just add some thousands of naira Pls help me out,1
2021,"Good I like ur service, please my card has expired how do I get knew one?",5
2021,Introducing cheap app then how can you manage money 💵 lol,5
2021,"Good and the best reliable banking app ever, thumbs 👍up, you guys are doing well, before signing in into the app was a major problem before ,but now everything is all fixed. Thanks to ALAT.....",5
2021,Very great and efficient system,5
2021,"Scammers, never worked for once! They just took my money and that was it. This guys are criminals ripping Nigerians off! The height the wickedness is very hurting 💔",1
2021,Excellent app,4
2021,Pleasant. Save time.,4
2021,I can not download the apps,1
2021,Okay for transaction,5
2021,The app is so frustrating. Forget about the 1 start I gave and have this as my real rating (-5 star).. Would edit this as soon as you guyz find solution to it.,1
2021,Very easy to use,5
2021,I so much love this app,5
2021,Please upgrade the app it's too slow hangs like hell,1
2021,"Pretty cool but love too much updating, its pretty tiring.",5
2021,Why can't I login into my app,1
2021,"Terrible experience. Very frustrating. I keep hitting the proceed button but nothing happens after all. How do I sign up if the app isn't working. There are too many negative reviews, yet nothing has been done to improve the app functionality. Is it that you don't read reviews or you are bent on frustrating your customers. What do you stand to gain? I am rating this one star because there is no option for zero star",1
2021,This app is nonsense and the worst bank app ever known regret having an account with this bank seriously once I get my money out of it I will block the account cos this 8s annoying,1
2021,Halimot,5
2021,"I thought I was the only one having an awful experience with the app until I saw these reviews. ALAT, kindly find something to do to the app. The fingerprint feature no longer functions for logging in. If possible let's revert back to the former version. At least, that one still worked...",1
2021,Unable to download software,1
2021,Good,5
2021,Why is there always a maintenance 🤦 It annoying one won't be able to use his or her account 😒,1
2021,Good app,5
2021,Good,5
2021,I did not enjoy this app at all When I logged in .... I wanted to create a four digit pin... They haven't sent an OTP. And the app shows it has been sent to my email... Checking my email I can't see any OTP.. they only sent I logged in into Alat by wema.,1
2021,I opened this account and i didn't see sign up any more. And they keep collecting loan from these app and i don't know how these go about. I dont even know how they fix my these Alat app with my normal wema account. Theses was a messcibmean a big shame to you wema bank. So how will i know who collect loan from these app. Almost eight thousand naira. o God help me o. 😭😭😭,1
2021,Nice,4
2021,Wema bank is the most useless bank in Nigeria. You can never rely on their App to work 24/7,1
2021,"I have been unable to use the card, I have gone to the bank to complain still nothing from the bank and also request a new card.",1
2021,This app is the best compared to others. i rated it 5Star evn though i knonw one cant be 100% perfect 🧡,5
2021,This app has become very very annoying going to two months i installed this app i have not been able to use it for transaction...ive been using my ussd,1
2021,This particular app is so annoying. At first it had me singed up on this device. Then it requested for an upgrade which I did thinking it would make transactions go faster and more smoothly. Only to find out it unrecognized my current device asking for a primary verification of this device using my registered phone number which I didn't have anymore. It's just so frustrating because I'm not in the state. And I got money stucked inside that I can't spend.,1
2021,Pretty good and easy...,5
2021,Very good Thanks,4
2021,I have uploaded my national ID card several times and it's rejected.please how do i get my funds out?,1
2021,Amazing,5
2021,This app is the worst app ever.,1
2021,Superb,5
2021,Rubish,1
2021,"I applied for a loan several times but all ways is under review not anything against, i don't know either your not giving any loan again. Pls verify and solve my loan issue so you will get 5 stars next time and i will introduce you to my colleagues and friends.Thank you",1
2021,Worse banking experience ever 😡😡. You're asking me to send an email??. What about the one I sent about my transaction hold up? Till date no one has responded. How is this one any different?,1
2021,"For months now I have been trying to create a pin it keeps saying failed, can't do anything on the app, so annoying",1
2021,The app is super awesome. KINDLY LOOK INTO THE LOAN AND THE STATEMENT OF ACCOUNT THAT WAS SUBMITTED WEEKS AGO FOR APROVAL,5
2021,I request ATM card seven months ago steel never reply me,3
2021,Virtual dollar card service is not available. You should have put up a notice to this regard.,2
2021,"This surposedly online banking app is asking me to download a form, fill it and send back to them before my account can be reactivated rvrn when they have my BVN. What will happen if i fill the form right there on the app? No time for this. Off i go",1
2021,"It has been one issue to the other since installing this app. From the inability to register, to the inability to create virtual dollar card etc. The customer service agents aren't very useful as they can't give valuable information 😢. A very poor user experience overall.",1
2021,I can't transfer cos my finger print does not work 😞 even when my phone finger print is working fine on other apps,1
2021,They opened another account entirely for me while i was tryna log in,1
2021,"This app and the bank are a whole new level of irresponsibility, I took a payday loan last month and in about 15 days i paid back but somehow you people didn't deduct the interest thereby blocking me from taking another since over a week now, this is so annoying. I wish there is a 0 star",1
2021,Nice app,5
2021,I'd rate this app five stars because I've not encountered any issues using the app in the past 2 months. Great work team alat.,5
2021,Flag is your day,3
2021,Still the best banking app for me although its network flunctuates attimes,4
2021,Great ad secure,5
2021,I guess this is my worse banking experience. How can I deposit money into my account and I would be charged for transfer levy without transferring any money. I pay for both deposit and transfer. Where is that ever done? Transfer levy for depositing money? Wow. It's very unacceptable.,1
2021,Mice app.,5
2021,Not great kept loading,5
2021,Very good,5
2021,Very good,5
2021,"I was debited 450 for my account statement to get a loan but I was not offered the loan and the amount was not returned to me back. And also, I want to transfer the money in my alat account to my bank account, but it keeps saying transaction failed. Pls help find solution to this. I want my money back",1
2021,Can't transfer money from my alat app,1
2021,Wow & nice,1
2021,Good,5
2021,Very reliable app love it so much,5
2021,"I actually love the app, it's fast and everything works pretty well 😊",4
2021,Not yet... But my mentor told me about it. And its great,5
2021,Pls the app is not intalls,1
2021,I downloaded the app today but was unable to complete registration before the app shutdown by itself. I had to download the app on another phone before i was able to complete the registration. What could be the cause of this and how can I resolve it.,2
2021,"I can't access my account,is telling me my email is not connected to any alat account,I regrets using this app on my phone",1
2021,Nice and easy i use this bank for almost all my bills payment and transfers,5
2021,"Been enjoying the app ever since, but recently and till now, haven't been able to do any transactions because fingerprint isn't functioning",3
2021,"As far as am concerned, updating the app has never done me good. Over a month i got my card and i still can't access my card control. Card isn't working on POS and ATM as well as Web. Have messaged customer care for help, yet their 72 hours have now turned to two weeks without any action. You guys need to sit up",2
2021,I love alat wema bank 100%,4
2021,Worst and very annoying app. Account deactivated and i have done all to reactivate. Just error,1
2021,Good approved,5
2021,"Its 100% worst app, scam very dubious things, i downloaded the app and do the needful things when i a client tf to the account the story change, i cant tf more than 30k, they requested for ID card next is i have to suffer 48hrs for the upgrade again that the id card is not clear, and the money credited to the account is too much (70k)",1
2021,This app i bad at all because they show you can pay ypur RRR code when try to do they will tell you that please try again letter is better to remove this form,1
2021,"After suffering me, wasting my time energy en money dey refused to give me a loan en dat was d major reason dey used to convince me to open d account",1
2021,Best mobile monetary app,5
2021,"This really don't like what you guys did to my wallet,I save money just because I can use it anytime and I need that money but the app keep saying (my account is not active) this's so irritating",1
2021,Well improved app,5
2021,"Well i got no issue with this app since i download it, it has been working perfectly for me no issue, all i want from you guys is to make the delivery of atm faster because have not seen the atm yet you people should make that work faster once i got the atm i will give you guys 5star💙💙💙",4
2021,Now I can't even withdraw or transfer my own money it feels like this bank is just one big scam I genuinely regret opening an account with wema,1
2021,Awesome...,5
2021,Your service is wonderful We love you Wema ❤️😊,5
2021,"To log in is a war, pls work on your app it's annoying ple",1
2021,Very reliable online banking,5
2021,Good no,4
2021,Very good i most say.,5
2021,My card has been delivered now thanks.,4
2021,"Are you still banking with Wema? Maybe you are dead! In a world of plenty choices to choose the best from, only a dead person would bank with you guys. Nothing good to write about you guys. From A-Z, you guys are very, very poor. My recommendation is that you guys should just closed doing business or alternatively learn how your competitors are doing things excellently well. You guys are doing things awkwardly for sure!",1
2021,Better now. I can use my fingerprint now to login.,5
2021,"E no go better for Alat,this bank is trash don't use it, imagine I sent money from my other bank to this trash bank, and I have not gotten my money...this has been happening countless times, I will have to go to the bank itself (wema) before I get my money, trash bank !!!!!",1
2021,"Ever since I downloaded this app, it's been one stress or another. Logging in at this point is even impossible. I can see so many critical reviews, WHAT ARE YOU GUYS DOING TO FIX THIS APP. Modern day banking is always easy and smooth, why is ALAT different? I would have given this a ZERO if it was in the options👎",1
2021,Am just so disappointed since i updated the app i can't transfer nor buy anything this app is no longer helping me 🚶🏿🚶🏿,5
2021,"They have been superb so far.. I started using the app in the year 2017, though there as been some hitches along the line but I really want to say you guys are awesome.. Their customer service is okay and they tend to issues quickly. Thanks to Alat.",5
2021,"It takes forever to logging, and when you get credited from another bank, it takes hours to update. Pls work on it.",1
2021,Bad app,1
2021,"It's been an awesome app to use, except that sometimes, if you don't update it promptly, it just stops working altogether. I enjoy using it seamlessly",4
2021,Very nice,5
2021,"Not sure how this app got so bad... User experience is 0, transferring money out is such a problem. Don't you guys have a QA team?",1
2021,"This is the worst app I have downloaded. Transfer can't be made when needed. Even if I want to transfer 10k, it always tells me I can't transfer more than 20k until my account is verified. I even had to update the app to see if the experience will be better, but it even got worse.",1
2021,Very good app,5
2021,"The most useless bank of all time, I transfer money from my alat account to my zenith Bank since yesterday till now I haven't seen that money and u have debited me",1
2021,Good,5
2021,These app is amazing it explores me to more than i expected.. Kudos to wema👍,5
2021,Very good!,5
2021,This app is slow,2
2021,Ur mobile app is very bad I spend almost aday just to transfer money to someone,1
2021,Dont know,3
2021,it's a good app... i don't have access to the number registered on my BVN and that is preventing me from completing the registration... how do i change the number on my bvn? Av tried reaching the customer care service but to no avail... Months later: Finally gained access,5
2021,the app didn't send otp,1
2021,It works fine ok. Just work on allowing international transaction using debit card,5
2021,Wema Bank is not serious with this app. All my efforts to use the app failing.,1
2021,"I was disappointed, after opening the account and transferring some money into it, I was told my account is debit restricted,when I called customer care they said the minimum in the account should be 20k and I was not informed before opening the account or I wouldn't have. It's so annoying cos now I have to go through another level of stress with bank upgrades....",1
2021,The app works fine but it needs improvement to make available certain features like account information of the other participant of a transaction I think transaction Receipt should be available for download on the app rather than having to go to the web for that,3
2021,It's well structured and easy to access,4
2021,"My experience has been good and I was responded to by courteous people when I need a solution to some difficulyies, all in all it has been a good experience",4
2021,"I have send you people countless screen shots and details of the issue, but no solution. In fact i am tired of using the account. I have sent a mail requesting for the account to be deleted. Even to delete the account you people will not. Haba!",1
2021,"Poor app . Unable to register on or and the OTP usually comes late and it's the worst Mobile banking app in this Nigeria. I input the right email and it's saying we can't verify the email. What's hard in just verifying the email. Since I have downloaded it I haven't able to sign up ,🙁🙁☹️🙁🙁😕",2
2021,Very good,5
2021,So sad after update for the app. It stopped working and I'm not happy about the comments others have made about the ALAT app. You deserve no star,1
2021,Believe me brother and sister this bank have hold my money for 3 days now and the money I send it to my friend and he doesn't see the money and the money have not be refund to my bank this bank is a scammer just like a fake bank,1
2021,Bad bank they delay customer oloshi 👉🥴👈,1
2021,Excellent,5
2021,Good application,5
2021,"Since a monthly ago now, Wema network didnt accept me to fill register on wema ALAT, always saying error... You better find something fix or else, there are many banks out there looking for more customers. Wema!!! Nawa o",1
2021,"Exveptionally useful, easier and faster",5
2021,"I will rate alat 3 stars, they are trying",3
2021,It d worst app ever Juss interested in wasting my data,2
2021,Excellent,4
2021,"If only there's a Zero rating... I couldn't do ordinary sign-in, or forgot password assuming my password was incorrect. It's been a month now, and I'm always getting ""something went wrong"" till this present time😡",1
2021,Lovely experience. I've never had any issues using this app.,5
2021,I don't believe that my card can be ready within that short period of time...I love this app...I would say it my best online banking experience ever,4
2021,"Superb app ever. Undoubtedly the first and best of its kind. I wish I knew about this app long time ago. Excellent job, ALAT ! Thumbs up",5
2021,I received my card since January 2021 till now it's not working why?,1
2021,ALAT is trash I put in my email and they are saying it's the wrong one howww?,1
2021,Good,5
2021,But can be annoying somedays,5
2021,Have really enjoyed this app without stress for the last 3years and I am recommending it for others,5
2021,Great app,4
2021,Great experience,5
2021,"With the little experience I've had so far, they deserves ma 4 stars",4
2021,"This is possibly the WORST banking app on planet Earth. A hopeless, frustrating and annoying platform. Everybody involved in unleashing this useless monstrosity on the public should be arrested and stoned. The sign in process is in a perpetual error message loop and the stupid customer care is as clueless. I wish there is a rating less than one star. Useless bank",1
2021,I was ask to set up a pin and they have not send my otp to my email,5
2021,Great App,1
2021,"I tried sending money to someone through the app. It fails to verify the bank account I'm trying to send to. Showing ""Account inquiry failed"" What can I do?",1
2021,This app is annoying.. I requested for atm card since December 2020. Uptill today nothing show up.. I kept on calling customer care all the time they say the same thing that they have sent a message to the people in charge of the delivery but they have not replied... This is rubbish.. I even tried requesting another one but it is showing customer already have a pending card request. This app should better find a way they can upgrade things...,1
2021,Why is it always telling me oops my connection failed problem with server Pls fix,3
2021,hv bin trying to apply for a loan bt dnt understand why its not working. pls work on ur loan offer,3
2021,I've submitted my documents about 2 weeks and yet no feedback,1
2021,"Good, untill I was requested to send ""online access"" of my account to access a loan. Don't use it!",1
2021,Ooooooo the App is not working on my device but why,2
2021,Done,5
2021,Good,1
2021,"I had the worst experience after they asked me to upgrade my app I did that and after that the next time I wanted to login to the app I can't login again every time I tried it will be showing network error and I have send messages to them both on WhatsApp and mail up till today I have not received any information from them, I called the customer service no one picked my calls this bank is the worst.",1
2021,Excellent app with user friendly template. I like the goals setting section. Keep it up.,5
2021,Very bad experience funded my account and unable to transfer worse app ever user face not friendly at all regret my time and data I spend creating account with this boring bank I would have rate u guys half a star 🤦🤦🤦 really disapointing,1
2021,Just wanted to start using it and it's already giving problem of this has closed / stopped Open again,1
2021,I so much 💙 and enjoy this apps,3
2021,"Hi, I'm having difficulties while creating profile, the system tell me ""The BVN has a profile"" Kindly rectify the issues ASAP please!",1
2021,Beautiful App that gives me what I want,5
2021,Wow… I love the app it's quiet reliable D problem is that it is slow 😏😏😏,4
2021,Installing this app was a total waste of time. Trash!!,1
2021,"It like you guys have abandoned this app, since in reactivated my account to start using. I keep getting the notification to update my residential address but it simply not possible. Because the local government tab doesn't work, and it not optional. Like seriously how long will it take to fix that?",1
2021,I wanted to get device loan on your app for the past 3 weeks now it telling me that my request has been processed and submit successful that they will get back to me I should proceed to dashboard and I keep on trying it everyday it saying the same thing,3
2021,Superb app,5
2021,Good app,5
2021,Good,5
2021,Too close connection,5
2021,"All you are doing now is totally rubish,since last month my dauther are not allowed to make transaction on her account,it says Debit restricted all the neccesary thing you need from us were f provided still yet the account was not active,we send several messages both email and on their website we even called customer care still yet account was not active up till now",5
2021,Awesome,5
2021,"So far, so good",5
2021,Thank,5
2021,9/10,4
2021,This alat mobile app is headache. For over a month now i have been trying to create transaction pin. Each time i try it shows me something went wrong. I have sent a mail several times to alat still not resolve. Cos of this issue i decided not to deposit money into the account so that i wont have difficulty in withdrawing. They should look into their app and try to work on it.,1
2021,"Verification of acct for the past few days, I even sent an email but all to no avail, what type of app is dis?",1
2021,Nice,5
2021,"VERY FUNNY BANK : I requested for ATM card since September 2020, next month is September 2021 and yet nothing has happened. Even after charging me for the card and its delivery. Its a shame. Well, as I have stopped using the services did you beat me. I have my money you have your bank. Remain blessed anyway.",1
2021,"Hello.... I have been to login in to my account, bu i couldn't because i didn't remember my password and try to recreate another one, but still ask for pin and i don't understand...",3
2021,Its a good for transactions,4
2021,Good,5
2021,Very very good but.,5
2021,Awesome banking experience in recent times. Swift onboarding and cool features.,5
2021,"The bank app is worst and very bad here in Oyo, it makes me lose interest in using the bank I swear to God",1
2021,Great,5
2021,This is the worst account a Nigerian can ever open,1
2021,Alat app is the best bank apps because you can secure your account by turning off your card on it,5
2021,"This app is so so annoying,the app always clash when trying to use it, please you need to update it",1
2021,Bad app ive ever downloaded...im unable to log in,2
2021,Wonderful! banking made easy.,5
2021,Alat is not practical. OTP claimed to be sent to my phone number. But I received less than nothing after several attempts.,1
2021,It's been pretty good and easy to navigate,4
2021,Good,5
2021,It's fantastic,5
2021,Not sending a verification code to my linked number and now I can't access my account because I switched my phone...cool huh?,1
2021,Awesome,5
2021,Very effectient in service,5
2021,"Use online web instead, cause the bug in it is too much keeps deactivating account every time and can't make use of it for any transaction how bad this is that all my customers was just so disappointed, nonsense app",1
2021,"The app is good, complete and amazing.",4
2021,Fast and relaiable,5
2021,I open a wema account on the app and I provided all the documents for verification they declined my address verification however I have contacted the bank on Facebook and they helped me out after I sent them many mails,3
2021,I like the service,5
2021,I hate this app they denied me access to my money since April till now I have sent uncountable mails but they don't attend to me I tried calling their customer care but they never respond they keep playing advert until they exhaust my credit. Please Don Not Download This App They Will Seize Your Money And Make Sure They Frustrate You..... Run Away,1
2021,"It is so grateful app, it work smoothly and it can transfer money to opay, kuda, paga and other local accounts . I will like to advice others to make use of this app",5
2021,The best financial app,5
2021,It's a wonderful user interface. Kudos!,5
2021,😘😘 i love dis app,5
2021,Been trying to add fingerprint since my last update all to no avail! Tired of typing password each time I want to log in.,2
2021,"This app and the company that owns it are all useless, sometimes you have to try like a million times when trying to send.",1
2021,This app is getting so weird since I updated it. I can't payment using RRR code.,2
2021,Not bad,4
2021,This app na rubbish no long cap,1
2021,To complete registration is a disaster. My email address is there but keep telling me to put a correct am email i have been using over 5year now,1
2021,Too bad,1
2021,Alat bank should be synonymous with analog not digital.... Y on earth will a bank that call herself digital bank won't know what that are doing in the era of technology... Now charging customer back after weeks of performing transaction in the guise of charge back even aboki dollar rate na max 495 wemabyalat is 515 very useless bank.... I just feel sorry for you because there is nothing you can do to intimidate I can't pay for what I didn't eat Useless digital bank It can only happen in Nigeria,1
2021,Reliable,5
2021,Worst app ever I wonder how people use this app God forbid I hate everything about this app,1
2021,It has been very good 😍😍😍,5
2021,Well oganis,2
2021,Great experience,4
2021,"If you're looking for a sign not to download, here it is. It's been over 7days and yet to even get an account number. Customer service is horrible. Uninstalled!!!",1
2021,Stupid app,1
2021,Very swift and reliable,5
2021,"I appreciate y'all for wasting my time, I'm uninstalling the app now thank you",1
2021,"I've been trying to.do a transfer for the past 2 days now,the app is telling transfer error. What sort of bank is this?",1
2021,I gave you 5 stars because you are great,5
2021,"It's always hard to transfer from this app,tells me account fail when I input the account I want to transfer money to most of the time",1
2021,"Since have been using ALAT by wema, it's have never for once disappoint me. It's reliable.",5
2021,"Been trying to cashout on my alat goals for over a week, I have called support and no positive response. This is not good At all as I have an urgent need and I can't get hold of my money.",1
2021,Awesome,4
2021,I can categorically say alat is a scam app they charged less lower rate for international transactions then charge exorbitant rate( probably 520/$) after such while making one stupid liened amount. I get to know that wema bank doesn't have anything do with them the last time I made complaints on about issue I've with the app. #Scam_AlatApp,1
2021,Sweet and very detailed....,5
2021,"Nice one, keep it up.",5
2021,"One of the worst banking have seen, how on Earth will you put different amount for your Dollar rate, and later charge back two weeks after transaction have been done, you're just putting it to deceive people and after there transaction, you come back and steal there money, claiming is charge back, you better remove dollar transaction from your app or else",1
2021,"This is the worse bank I have ever seen in my life, imagine charging you extra money after the agreed dollar rate. Run away from Alat, Never transact internationally, na setup!!!",1
2021,Is so fast,5
2021,Alat by wema is one of the best app for transactions online,5
2021,This bank app never come through in times of needs. Failed transactions all the time . You need to close down this bank,1
2021,"Despite temporary challenges, you're still the best digital banking app in Africa.",5
2021,"Taking unnecessary time for verification of BVN, and images. Also failed after inputingbthe right detaile. Work on this",1
2021,A good and amazing app it's easy to transfer money but I requested for ATM but till now I haven't received any message on when to come and collect it thanks,3
2021,Good,3
2021,Satisfactory,3
2021,Cool,5
2021,"I have tried to fund my dollar card but it keeps showing me ""Feature will soon be available"". What is actually going on?",3
2021,Very good and fast,5
2021,Good,4
2021,"Nice app.. But work on the benefiary list for transfer, it doesn't work.. I enter the details each time I want to transfer money...",5
2021,Just tried registering. The OTP for BVN verification doesn't deliver.,1
2021,App crashing immediately i try uploading my signature,1
2021,I love wema back becu's they help me kept my money as i want,5
2021,My goals on this app is not showing up....,1
2021,"I used to enjoy the remits service on the app and it is even the reason why i started using my bank but since the payment service for remits is no longer longer functional, I guess I will have to switch back to my other bank.",3
2021,If only there was a 'zero star'. I downloaded this app first week of June to use it's platform for international transfers. I filled my details during the registration process. I noticed that my Contact Address was different from what I had chosen. I chose FCT but the app was showing Zamfara. I called their customer care and I was told that it doesn't matter. They've not verified me because of what doesn't matter. I have sent many emails. For almost a month now they've done nothing about it,1
2021,I can't do anything on the app. Always crashing. I can't even input my details. It always popup error message. I see you have Livy features please fit ur app,1
2021,Fabulous,5
2021,The App is good for me I love it 😍,4
2021,"Is very very very annoying using this app Failed transaction, unable to identifie account number attimes,i have complained before too😡😡",1
2021,Gbam,5
2021,"Alat service is poor. First I tried to register with my email it said invalid later I tried using the virtual dollar card and it said fx not available. After about 4 hrs I tried logging in it didn't log me in, instead it requested that I should allow alat to manage my calls and the rest, this is after I have given them access to my camera during capturing. When I declined their access to managing my calls the login function ceased to work. What a hell is this service, is this why it was created?",2
2021,Fantastic,5
2021,"When I tried signing up it keeps say my email mismatched, please like I'm really 😧",1
2021,App keep stopping any time i am trying to input my signature. Please fix this,1
2021,I can't scan my face.. It keeps loading for minutes.. Very poor customer service too,1
2021,Too good and simple,5
2021,Great app,5
2021,"I have done everything that i can use to transfer and recharge like tumbprint, ugrading to 5000,000 , but i can only transfer 20000 naira at a time instead of more than that please solution.",1
2021,"You people are thieves, how on earth I make a transfer u put % cutting money for using app??",1
2021,"I have tried countless times to complete my registration process, more than a year now.",1
2021,It was a good app until I can't view my transaction history... Please fix this issue,2
2021,Network failure,3
2021,This is good new update,5
2021,Best bank app @bros_abi,5
2021,"The Alat banking system has pissed me off they deserves a zero rating to be sincere, I've been using the alat app for more than 2 years now and when I uploaded my picture it will reject it, I've tried it countless numbers yet they keep rejecting it I even went to wema bank to complain and they took a picture of me themselve yet it was rejected and again I didn't collect the free atm card now the free card option is gone why do I have to pay when others I know didn't pay for the first time why???",1
2021,"Making transfers has often been a failed attempt expecially when the money is urgently needed. I keep getting ""failed"" ""You cannot spend more than a total of N20,000 till your photo and signature have been approved"". I have uploaded my photo and signature long since but why is it taking months to approve? More importantly, why do I still get the same error message even when I try withdrawing less than the said limit. It's so disheartening.",1
2021,Good,5
2021,"Good i love it,buy they didnt increase my payday loan",5
2021,Saying email mismatch when signing up,1
2021,"Authentication takes forever. Already typed my username and password, signing in is now a problem.",1
2021,What's wrong...? You guys have restrict my account from being debited What's the meaning of this...get this fixed ASAP cause i want to make use of my money I can't even log into the account anymore,1
2021,"Every time I open this app it's just a horrible experience, please go take some cues from kuda, like today, why am I unable to view my transaction history? I could see it yesterday.",1
2021,"This is simply the best bank app I've ever seen. Good Design, Good Flow And Good Experience 👍. Try it out today and thank me latter.",5
2021,It's been working perfectly,5
2021,"Very fast and very reliable, trust me",5
2021,average,2
2021,Excellent,5
2021,Good app,5
2021,Nice App,5
2021,Nice,5
2021,Good,5
2021,Nice,5
2021,I have been experiencing email mismatched was detected whenever I try to register. I don't really understand what prompted that.,1
2021,Good,3
2021,"It seize sometimes,thereby giving trouble of multiple log in",3
2021,Good,4
2021,I just downloaded the alat app and it keeps stopping when I'm about to register my signature,2
2021,Upgrade was really bad Cant even pay bills right now Really frustrating,1
2021,Nice,5
2021,Really annoying that you can't get the services you request due to the app misbehaviour. It will take a good time to update a step before you can proceed to the next. Meanwhile my personal details are stuck in there and I can't remove them. Unlike other reasonable financial apps I have used. It's a waste of data and time trying to use Alat. Google should seriously remove some of these apps.,1
2021,I haven't received any OTP to confirm my registration since two days,1
2021,"Login is always an issue, it keeps loading forever",1
2021,Awesome,5
2021,Is very easy to opening with the app. Thank you,5
2021,I've been trying to startup the app but it's not responding . It seems I have to head to a branch to startup the app,1
2021,Good,4
2021,Good and reliable,5
2021,Pls i can't see my transaction history,3
2021,A 5 star would hv been given if there wouldn't be too much loading. Apart from that it's good enough to transact with. I am enjoying the wallet and goal features too. Nice 👏,4
2021,Cool tho,5
2021,"Best mobile banking platform I've known, keep up the good work WEMA😁, except for your monthly charges which are greater than your interest rate, that's bad😓 I hope you look into it😊",5
2021,"Whenever i open d app, it just black screen everytime, very annoying.",1
2021,Why does the app want to make and manage phone calls? I have been unable to login since I denied it the permission.,2
2021,"Awesome app, a complete bank on the go.",5
2021,Smooth and reliable,4
2021,Worst app ever.......can't send money....always askin 4 update,1
2021,Nice app easy to use. Love it!,5
2021,Fund Account through Foreign Card not working 😡,2
2021,Excellent,5
2021,Very bad.,1
2021,Best Banking App in Nigeria ......,5
2021,Great,3
2021,Good,5
2021,Very reliable and dependable,5
2021,"Please don't even try it if you know you want peace of mind, Wema provides zero support for users of this app too, you will wast your money calling them and sending emails without rectification. This app has been totally useless since I changed my phone, asking me to enter an OTP to register on my new device, an OTP that never comes. Sad",1
2021,Alat is the most useless virtual banking app I've ever seen! You guys should just remove this nonsense app from the playstore. This new update is terrible how can I downgrade to the previous version please. Anybody?,1
2021,Excellent,5
2021,"Have been trying to log into my account but it's not working 😞, both the fingerprint and password.",2
2021,I collected my ATM card and I'm about setting it up but it's showing me an error message each time I try to change my card preference under card control,1
2021,Awesome,5
2021,"It works as expected! But transactions history and recent beneficial are not coming up, Kindly work towards that. I believe you can achieve it. Thank you.",4
2021,"This app sucks.. have been trying to set transaction pin on this app, all to no avail",1
2021,My apps is working perfectly now,5
2021,If is smooth for transaction,4
2021,Good,4
2021,"It's wonderful trust me, but it's been having issues lately, annoying issues",3
2021,Its okay!,5
2021,"New registration, my email is there by default yet keep showing your valid email address. Please fix it",1
2021,Banking has been alot easier with so many features.,5
2021,Good,4
2021,Wow am so happy about bank,4
2021,Nice,5
2021,Cool,5
2021,Good,5
2021,Good app for my bank,5
2021,"Am enjoying the App,but d only issues i have is when u take a loan from dem,after paying u wont be able to collect loan back instantly,until dey clear the loan in ur App,and its so annoying,that's what am passing thru right now,",1
2021,"I was able to make use of the app before, but I've been logged out and I can't access it again. Please attend to this.",3
2021,Faster,5
2021,Excellent,5
2021,"It's terrible. Why on earth will you deduce #1666 naira from ones account went you know you are not ready to give the personthe required loan, after deduction your site start asking for just one thing over and over again. Fraudster.",1
2021,Very good,5
2021,"The app us really workig well,daz great.",4
2021,FAST AND RELIABLE.,5
2021,Beautiful,5
2021,The fact that the app now requires access to phone calls is very annoying. There is absolutely no need for this bank app to have access to the contact list or dialing app. This is completely unnecessary and this update is a complete mistake.,1
2021,This app is very frustrating. I don't think anyone can use it.,3
2021,Lovely,5
2021,Fantastic,5
2021,Nice work But my problem till now they didn't give me my debit card,4
2021,Apps keep closing when am signing up,1
2021,"After successfully downloaded the app with subsequent registration, it refuses to log in. Popping wrong password and upon clicking forgot password, you will not receive OTP till you die.",1
2021,"I have been trying to transact for past eight days now. I can't log in to my account, l use my fingerprint is not working again. I try using my Password it keeps telling me that My email is not connected to my account. I checked my email is still connected and accurate. I want to make use of my money, pay my bills and it keeps denying me access. Is very annoying. Honestly am very disappointed with this app, am beginning to regret banking with you. I use to like this app but now is a mess. Fix it",1
2021,Lovely,5
2021,I love everything about this app. For real it is the best. Very easy to assess and fast.,5
2021,Its fast and comfortable for me,4
2021,"When I wanted to borrow money,it was writing email mismatch was detected and that was the last part I wanted to do. Why is writing it and I have done all what I am supposed to do",1
2021,The best Nigeria mobile app in Banking industry as far.,5
2021,Very amazing,5
2021,"The app is interesting, just dat I find it difficult to transfer, it keeps telling me, my signature and photo has not been accepted, dat I shud update... Its still shows d same thing even after updating... Plz do something.... Tnx",3
2021,Perfect but your alat card won't let me withdraw on POS please fix that,4
2021,Nice,1
2021,Excellent,5
2021,Nice,5
2021,Honestly its been annoying by using your mobile app,1
2021,Excellent App with good performance i recommend this App to interested user,3
2021,Good one,5
2021,I observe you can no longer generate transaction receipt containing details of sender and beneficiary for transations older than one month. Kindly fix this.,2
2021,Flexible easy to use,5
2021,Nice,5
2021,Coding,2
2021,Perfect,5
2021,"So Convenient, safe, secure Banking",5
2021,I lost my phone and my phone number.. I am trying to get my account back and also I want to change the number I use to register my account please help me,2
2021,Seamless transfers think Alat!,5
2021,Wonderful experience,5
2021,Great app,5
2021,Best mobile banking,5
2021,Is more preferable,5
2021,It's the best,5
2021,Great app,5
2021,Very great,5
2021,"Very gud to me and my family, keep it up.",5
2021,Excellent,5
2021,Great App,5
2021,All features are amazing.,5
2021,Nice app,5
2021,It's a very good app but i would have give it a 5 star rating if the loan process is working on fine,3
2021,"The app is a very exciting one,just the delay in loading of account details sometimes that turns me off .",4
2021,Best so far,5
2021,Easy to navigate,5
2021,Awesome,5
2021,Great,5
2021,"Worse service even, sent you guys a mail to rectify my account problems but you didn't reply 😒",1
2021,You don't offer loan to common people like us,4
2021,Very nice,2
2021,Fast and easy,5
2021,Satisfactory,5
2021,You're doing well,5
2021,Nice app. I love it,5
2021,Very convenient,5
2021,Thank you,5
2021,Best in Africa.,5
2021,This app is the best ever.,5
2021,Excellent 👌,5
2021,Nice one,5
2021,It's working well for me,4
2021,For now with what I am experiencing. The app is a real time frustration.,1
2021,Someone can't save beneficiary why ?,3
2021,"A really good app, one of the best so far.",5
2021,Excellent,1
2021,I love it,1
2021,Reserved,4
2021,Poor,1
2021,"It keeps telling me to create my pin but when I tried to create the pin,they won't send me an OTP... now,am not able to do any transaction on this app..",1
2021,This app is not working normal people are unable to upload there identity it is just showing blank white background when u tap upload I.d this is need to be fixed serious this issues is more than a month. Hope it will be considered with immediate effects,1
2021,Nice,5
2021,Awesome,5
2021,This is very ok but the problem is that you can't obtain loan with this app it just story upon story,4
2021,It's best app ever i love it 💯💯💯,5
2021,Alat is a nice bank i enjoy using d app but it has stop i cant transfer either use ussd for transfer why pls,4
2021,"I recently updated the app and whenever I try opening it, it just crashes. New version's got a quirk.",5
2021,"Worst app ever I have #149, 992 in my Acct they restrict me from getting my money after uploaded my documents uptill now they are still restricting my Acct I lost my products to another person haaaaaha, I don't think I wīll be using this app.",1
2021,Good,5
2021,Exceptional,5
2021,Superb!,5
2021,Exellent perfect,5
2021,Good app,5
2021,Okay.,5
2021,Lovely,5
2021,O love this app.. It has been so wasy for me to run my bank even without my sim card with mw,5
2021,Good,5
2021,I love this app,4
2021,"I have never had a problem with the app, even if I needed to do something and I don't know how to go about it, I call the customer care and they explain how to navigate the app, its been a wonderful experience so far.",5
2021,Fantastic..,5
2021,"I submitted my document since last year and it says""you can not spend more than a total of 20'000 till Your document and photography has been approved",1
2021,"Now i can't even log into the app i just updated again.....the app i have been using now asking me to verify my phone number whit an otp code that wont drop,even to resend the code is error. This app is beginning to get me annoyed. Even after updates, still useless.😡😡",1
2021,Awesome app...have no issues with it so far,4
2021,"The New update doesn't successfully authorized fingerprint, I can only login through my password. The New interface of the App is amazing, also thanks for bringing back the Virtual dollar card option ♥️. It's 2021 and I'm still having issues with fingerprint authentication, only Alat app have this issue on my phone, so it's not the phone. Help",4
2021,"My experience so far apart from the delay I encountered in activation of my debit card have made me to fall in love with Alat! Five ""gbosas"" for all Alat team!!!",5
2021,Very bad app that just steal your data without rendering you any loan services,1
2021,Not too interesting,2
2021,The app is working we'll,1
2021,Nice,4
2021,Its fast and reliable,5
2021,Very ok,5
2021,Awesome,5
2021,Awesome 👌,5
2021,Very good and easy to used,4
2021,I love this app,5
2021,"It is a leading banking app. Features are integrated on the app. Everything runs smoothly. The issue that however, stands out is the issue of infinite loading that occurs intermittently when trying to log in or complete a transaction or during verification of recipient's account number, and the bank needs to work on giving notices on ongoing maintenance too; I was a victim of this some weeks ago and it was displeasing. Despite that, when all this issues are not present, the app works flawlessly",4
2021,Okay this is freaking stupid. I had my photos uploaded months ago and now i'm being old i can't spend more than 20000 because my photos are twt to be approved. Then i went to the bank and the dumb person told me they will message me it has been weeks now and nothing. I have had to open a common e-wallet mow just to do basic things the app was meant for. Just freaking amazing wema.,1
2021,Not too good,2
2021,Best banking app,5
2021,Good,5
2021,Kept logging me out for otp... Now I dor loss sim ... I non fit enter app again 😠😠😠,1
2021,The best and makes digital banking very comfortable,5
2021,It's helpful,5
2021,I like ur ALAT platform is easy to see any credit alerts.,5
2021,Lovely,5
2021,Nice app,5
2021,This app is not good at all i ordered for atm card since Friday i have not seen it,1
2021,Cool,3
2021,Good,5
2021,Good day! I requested for a loan on the app for four days now and I haven't see anything yet please do something,1
2021,Best,5
2021,Its been a hitch less experience. ALAT is just the best.,5
2021,Having difficulties in updating my account,1
2021,Excellent,5
2021,Better,4
2021,Awesome,5
2021,"I promised an updated review,here it is=> Alat is d bomb,Just cant stop loving their services...#Alat_rocks#",3
2021,Very good,4
2021,Good,5
2021,Good,5
2021,Great banking app with amazing facilities,5
2021,Good and perfect App. I recommend it to everyone.,5
2021,Great!,5
2021,Nice banking app and also the device loan was reliable only that the products are a bit expensive,5
2021,Reliable and I love the receipt part of it,4
2021,Pls wen will u have dark mode for android,2
2021,Nice one,5
2021,Bad app i waisted my datA on this App yet is not working,2
2021,Alat is good but my I need help from my profile,5
2021,"Before I give 5 star I would like to know if I can use the ALAT dorm account to receive international wire transfer from my Google AdSense, and what's the limit on the amount I can receive?",2
2021,Excellent,5
2021,My email can't be verified by this app. Then what's the reason for creating it. Am so not happy with this App and the Bank. The only bank that I am using that doesn't have a standard app.,1
2021,smooth and lovely,5
2021,Faster while transferring money,3
2021,Coo l,4
2021,"I don't always enjoy this app. I have only been able to sign up on it with one account, to signup for another account is a wreck. Find it so difficult to upload simple documents requested for. All they know how to do is to just update with big big file size",2
2021,Good bank but why is it rejecting my l d card? And the maximum transaction daily is too low but yet you are the best....... I will give you the remaining star 🌟 when you upgrade my account and accept my ldcard,4
2021,Very reliable,5
2021,Very nice,5
2021,This app is not generating otp for me thereby I can't create an acct with it that's bad.,1
2021,I was debited 1200 for no reason.. said it's for statement of account only to be told transaction failed.. please refund my money!!😏😏😏,1
2021,Very effective,5
2021,Good,5
2021,Alright,5
2021,"This app is not working properly now, finding it difficult to make transfers. Please admin they should work on it",1
2021,I opened this app with my account number buh a new wallet was opened for me and since then I've not been able to use my old current account. It's a pity I opened alat with my details. Now I'm unable to use this app. Pls help me place my current account on the app I opened o,2
2021,Nice App..,5
2021,The application is good for payment,1
2021,If I have to talk about wema bank to me they need to work add on there app this is getting to much how can I be having a difficult time on my own money this so unexpected,1
2021,Reliable and dependable,5
2021,This app isn't working. It's doesn't give chance to existing user.,1
2021,Very. Good,4
2021,"If only I have read all the reviews, I would not have wasted my time trying use this app. Not even registration works. And their customer care seem not to be helpful. At least they could admit they have some IT problems. Anyway I tried, and I move on.",1
2021,Not bad app,3
2021,Thanks but no thanks. I'm never using the ALAT App again..Your maintenance fees and stamp duty charges are outrageous. It's daylight robbery!!..Every single dime that comes in to the account and you deduct #50 for some annoying charge.. I'm deactivating the account soon and I'll also advice others I know to avoid Wema ALAT.. maybe you guys should imitate Kuda; the bank of the free,1
2021,The app is just so annoying... It will always say face not detected even if I'm under the sun...,1
2021,Nice,4
2021,Good,5
2021,My experience with dis app is bad 😔 I wish I can withdraw my money and close dis stuip bank,1
2021,Good,5
2021,This app is useful before but now my account have been inactive when I deposit money there yesterday..,1
2021,Great App,5
2021,Awesome service,5
2021,Awesome but the app can be frustrating at times,4
2021,I like it but there ATM process is slow,4
2021,"Worrisome and poor, trying to make transaction and keep telling me something went wrong and also call your customer care line,it was music for over 10 minutes without any response. Highly dissatisfied.",1
2021,Love everything about the ALAT app.. Sleek and seamless . Thumbs up.. 💯,5
2021,Overall good experience,4
2021,"This app is terrible since the update i cannot transfer at all it keeps telling me i have exceeded my transfer limit or that i cannot transfer more than 20,000# . they are yet to verify my image and signature",1
2021,Perfect,5
2021,"I borrowed a Payday loan after deducting from my account,the dashboard still showing I av not repay, my back my loan,pls try and do something about this issues",4
2021,"Terrible,could not set a pin,otp validation bug",1
2021,Sensational,5
2021,"For the past 4 to 5 weeks, I've been unable to use the app. Thank God its now working last week. But please your team still need to work on TIME & DATE. Anytime we are on weekends or public holidays, the date of transaction always show the date of next working day.... Please, transaction history is very key. Even now, sometimes the history doesn't load. Do the needful pls... Thanks",2
2021,"Best bank app ever very easy to use and easy to understand, money is sent and received fast from any bank into the alat app",5
2021,"A great app that has been misbehaving lately. It almost never verifies account, if it eventually does, the transaction fails and nothing else clicks on the app. Please fix this swiftly, it's frustrating.",2
2021,Cool and easy to operate,5
2021,Nonsense app....unable to perform transactions,1
2021,Okay can I say that this app has not been stressful to me yet so I'm glad to be using it especially since my Fidelity bank has been giving me headache 😑 My only problem is that it doesnt have the 7GB for Glo plan. Basically everything else has been smooth. Please keep up the good work!,4
2021,"This update does not deserve a single star coz its a total waste of data and time, for more than 15days now i have been trying to upload my ID so that my account will be upgraded, but this useless App does'nt go trough camera talkless of snapping the ID.......i also went to wema bank branch if they can help me attach the document to my profile, but all i was told was that i started the account opening on my phone and i will also comlete the upgrade on my phone also this is really annoying",1
2021,Lovely,5
2021,What a funking useless app....I regret this.,1
2021,"Ahhh nothing is working, can't even sign up it wouldn't verify email or number. Just terrible am glad I haven't even add money to it. Kuda still remain the best",1
2021,The End of Alat App is here! To validate account number is a great issue for you guys.,1
2021,"So disappointed,",1
2021,"Everything about wema bank worste , common USSD fail, now to the so call alat is the most useless and frustrating and helpless app I have ever downloaded, common registration on this app is war, everything thing about the developer seams SCAM, just reaping my data for free, sh!",1
2021,"Alat app is actually getting there ,but more upgrade is needed",3
2021,The best bank app I ever see 💃💃💃,5
2021,My account has been deactivated for days now and can't get into it. Please do something about this in that I have remembered my password now and I have to make use of the app for transactions. Thank you.,3
2021,I regret upgrading the app as I was unable to log in to the account again,5
2021,Simply the best,5
2021,Good,5
2021,Nonesense bank,1
2021,Just ok,3
2021,The app needs to fix lots of bugs like transfer of money to online banking platform is very limited... You hardly have the likes of palmpay on the transfer list...(2) The criteria for transaction limit is lame. After necessary documentation for transaction limit upgrade was submitted not changes,1
2021,Please this latest update is the worst so far...simple transfer cannot be made without stress...the previous version is far better than this update....work on it please,1
2021,I won't be better for you people. I wanted to use my banking ussd on my phone and you went ahead to send me airtime. And still debited me on airtime that I don't need,1
2021,Sad but great at times,4
2021,"I have been finding it difficult Transferring , since this New Update. Transaction Fails most times....",1
2021,Finger Print Biometrics don't even work on this app I've tried to increase my spending limit but to no avail... It keeps telling me to use fingerprints Why can't I just use my password instead,1
2021,Excellent,5
2021,I appreciate,4
2021,Pls add cashless withdrawal it very important 🙏🏻 I don't use atm so I need cashless withdrawal,5
2021,"The consultants and IT people that ""upgraded"" this ALAT platform have scammed WEMA Bank. They should all be arrested and prosecuted and be made to return all the money collected by them. If that is not done, then it means the top ogas at WEMA have been settled.",1
2021,Very poor interface,1
2021,It's an amazing app,5
2021,Absolutely horrendous. Don't do business with this joke of a bank,1
2021,"It's nice. However, improvements can be made. Also, there ought to be a step-by-step guide helping one attain required qualifications so one can carry out transactions like transfers, etc.",4
2021,useless app,1
2021,"This app has been having issues lately, just can't confirm the name of the account holder during transactions. Please work on it.",3
2021,"Excellent application, the network is supperb",5
2021,Good to use,3
2021,App is cool,5
2021,I dont know how to open it,5
2021,Really impressive..,5
2021,I love ❤️ it. So easy to operate on.,5
2021,I can upgrade my new email account after I have forgotten my former email account password. This has prevent me from using the app. It's so bad.,1
2021,"Everytime i update my app my money gets wiped out or deducted without any description of how tf it was deducted or for what reason, this has been happening for sometime now, fix this because it's very bad.",3
2021,The app is not displaying or share receipt for any transaction made. This is frustrating even after the update. What is the problem?,1
2021,Excellent app,5
2021,"If there's a zero star, that's what I'll give. Unbelievable long sign up. Dummy beneficiaries Failed transfers Everything is wrong with this app and the bank itself",1
2021,"After update l can't login because l denied the app access to my contacts, please what's wrong this app and please don't respond if you don't have solution to this problem",1
2021,Nice,3
2021,Very bad after signing up I tried to login it keeps saying it's wrong 😡 I went for change password is even worse,1
2021,Easy to use,5
2021,Never disappointed by this App. Very fast and easy to use. No locked out or password reset issues. Very convenient....kudos,5
2021,Nice,5
2021,Good,1
2021,Great,4
2021,"This app is annoying, please delist it or make it work well. I tried to make a transfer. After selecting the bank and inputing the account number, app couldn't verify account. Just kept loading till it timed out, repeatedly.",1
2021,"Very bad experience just a day after i save #4400 till now i could not access my account. I just tested it with 4k plus. God save me i didnt save more than that. Very bad.their customer care delay to answer call, yet when they answer they are not friendly atal. Just let me know how i can get my 4k back pleas.",1
2021,"Please this app are just removing money any how on my account, please the money his not for me, please help me send the money back",1
2021,Nice,5
2021,Excellent experience for the best of all so far,5
2021,Cant upload signature,5
2021,It's good but I don't know why it always tell me I can't make transfers more that #20000 at some point,3
2021,Very good,4
2021,"First time I installed it, try to open it and it wasn't responding.",1
2021,Its been good so far,1
2021,Good,5
2021,Excellent service,5
2021,Its amazing no stress,5
2021,"good app, safe stress",5
2021,Good,5
2021,Good work great experience,4
2021,Splendid,5
2021,Best,5
2021,Very efficient,4
2021,Very expectional,4
2021,Good app 💯👌👌,3
2021,Among other app this is the best app,5
2021,"Wema Alat is just another useless project, am not surprised either. An extension of mobile App. A pure mockery of digital banking. I requested for alat card, I was given wema and to go the bank to activate. What is digital about Alat. Poor customer service, an embarassement to digital banking",1
2021,"It's an understatement to say this update is a DISASTER. Many things are wrong. 1. It keeps telling me to verify my BVN over again 2. I can't send airtime - It literally is UNCLICKABLE 3. All my saved Beneficiaries are GONE. All I have is a list of Brandon Logan from FCMB - 😲 I DIDNT SAVE THAT. 4. It gives you the notification of ""your request is pending"" with no meaningful detail as proof that money is sent. I so wanna duck this rating down to ZERO (0). GUYS, FIX THIS BAD NEWS ASAP. PLEASE.",1
2021,Best banking app I've seen,5
2021,Excellent,5
2021,Superb,3
2021,Superb,5
2021,Alat wema is good,5
2021,Magnificent,4
2021,Forgot password Can't reset password cause I have not set my pin Saying they My security question answer is incorrect and I have exceeded the limit So I have been locked out then What a headache What if someone forgot security question answer You didn't think of this So annoying,1
2021,Exceptional,5
2021,No regret ever since I downloaded this app.. I hope the services has come to stay.,5
2021,Awesome,5
2021,Dark mode please Also reduce transaction charges,3
2021,"Pls i need loan , can you just consider civil servant by given us loan",1
2021,I'm not able to activate card control,2
2021,"Very good and interesting, it's also easy and faster to update into any transaction.",5
2021,Good,5
2021,Updating contact details does not work after placing pin.. why,2
2021,"Your Alat App or Bank seems to be after my life, i'm on one 5k issue you refuced to credit me despite the fact that i provided reference Number.. You still deducted another 5k on failed transaction again, to reverse it has become a problem. 1 sent 5k to Stanbic IBTC on 26/05/21. Failed but i was debited. Nobody will just wake up one day and think of going to Bank and constitute nuisance. Please reverse my Money oh. Enough of all these abeg",1
2021,Worst bank ever I made transfer my money was deducted but the person was not credited,1
2021,"Alat by Wema is making life easier and beautiful. Very easy, convinient and stress-free. ""It's truly with you, all the way""",4
2021,Is the best bank among the rest.,5
2021,Good,5
2021,User friendly application,5
2021,"An update on my review. I managed to log in but now, I am required to use biometric to login or complete any transaction AND I DIDN'T CLICK THAT OPTION. What the bloodu hell?",1
2021,🤟,5
2021,"The app seems to be good until I order for ATM card and yet to receive it for the past 1month, they deducted charges from my money without specifying what's for, I wish you improve",2
2021,Why does the app just keeps on stopping it is really frustrating,1
2021,Good,1
2021,Good app,5
2021,The App has improved significantly. Keep it up,4
2021,Cool,5
2021,It is perfectly okay 😘,5
2021,"This app na rubbish why, I cants log in my account",1
2021,The issue as been resolved thanks,3
2021,"I have sent my card request for over a month now. Till now, I have not got any response from you. I can't use any atm no internet banking. Is that a good service",2
2021,The app is just stopping by itself when ttting to upload i dentity card. Pls fix the bug,2
2021,The app is dependable,5
2021,Best banking app ever. No long cap,5
2021,"Awesome, digitally the best ever",5
2021,Good app,4
2021,"Very nice app , best among other banks app , kudos 👏",5
2021,Very nice,5
2021,I don't know what is wrong with app or the system. Some paid into my Alat account for the past 15 hours and it is yet reflect in my account. No credit alert has been received too.,1
2021,Awesome !!!,5
2021,This app is pure rubbish glitches and some nonsense stuff i cant explain it stupidity,1
2021,Best mobile banking app,5
2021,Well design. Keep it up.👍💕💕💕💕,5
2021,Cool,5
2021,Good,4
2021,So so in love with this banking app you are the best,5
2021,So far so good!,5
2021,I like the app 👌,5
2021,The apps is relaible and easy to operate,5
2021,Nice,5
2021,Lovely experience,5
2021,"I am unable to use the app since I updated it I have sent a message to change my num since last year, yet no response.",2
2021,Best Bank,5
2021,The sign-up process is long. Facial recognition should be by choice and not a yardstick. There should be an option to update previous details from account holders. Withdrawal limit option should be made available for account holders. Passwords must not be 3 repeated numbers but whta account holders wish by themselves.,4
2021,Amazing App...,5
2021,The app keeps stopping each time I try to sign up. I have written different reports and feedback yet it keeps stopping 😪,1
2021,Nonsense app,1
2021,Good and easy to use,5
2021,Still waiting,5
2021,Good app,4
2021,great,5
2021,This app is a life saver. I would recommend for everyone. Easy to navigate and features are perfect,5
2021,Very simple and easy to use,5
2021,Good my issue has been resolved ALAT 3star for them still ising and watch to give them 5star,3
2021,It's very good app and faster to make All ur transaction on line everything about dis app is very good so I advise everyone to download WEMA Alat u Will enjoy it!!!!,5
2021,Tried registering but the OTP didn't work,1
2021,"Very great app, but until lately, your transfer charges is becoming something else",3
2021,Nice one 👍👍👍,1
2021,Best app,5
2021,Excellent and very fast banking app.alot more better than it used to be and most importantly all my issues were rectified.. Awesome,5
2021,Very good and simple to use,5
2021,Helpful,5
2021,Fast and effective,5
2021,Perfect bank choice for all ranges of business,5
2021,Better after updates,5
2021,"Please, I have been trying to withdraw through transfer since afternoon today but not successful. Can you kindly help me out?",4
2021,More than my expectations... I always enjoy the application whenever it comes to it use,5
2021,Una dey try. Customer service dey bam. Make una just no relax like my former bank wey don dey carry last dis days,4
2021,So awesome and very efficient,5
2021,Very good,5
2021,Nice app,5
2021,Great,5
2021,Great,5
2021,Nice,4
2021,Good bank i enjoy there service,5
2021,"Very good app am satisfied with your services, but una no wan give me loan but you are good keep it up. Cheers",5
2021,Easy to use and stress free...the only problem is i cant pay for flights online...,4
2021,Great experience...,5
2021,I really enjoy the service,4
2021,I enjoy every bit of this application. Very fast and easy to use.,5
2021,Good,5
2021,Alright. This is fantastic now. Issue fixed due to a previous buggy update. It's working well now. One of the best mobile banks in town.,5
2021,Goid,5
2021,Good..,2
2021,Good,5
2021,Such a fantastic customer care. Thanks for your prompt attention. I can boldly recommend you for friends and family.,5
2021,Working perfectly okay,5
2021,Nice application,4
2021,Nice app...wema to supee,5
2021,Your history is very back walahi date is not correct am having issues please solve it stupid app u will not see the name of sender from history,1
2021,Wonderful app. Easy to use,5
2021,Perfect,3
2021,"This is the best app I have ever used. Keep improving, we will keep enjoying.",5
2021,Very good app but there should create an offline login for most of us that easily forgot our acct number.,5
2021,This app is awesome i love it,5
2021,Hello please what happening I can't log in since yesterday,1
2021,Very good,5
2021,Nice,5
2021,Fast and reliable,5
2021,Better,4
2021,I am still trying to log in but i don't understand what is really happening here,1
2021,It's ok. No disappointment so far,4
2021,Ok,5
2021,"For my own review on this app is that, they respond anytime non like other apps. I so much love them in setting goals of my career",5
2021,Good,5
2021,Good and relaible,5
2021,The best mobile banking app. I have to say this. Tho it can also be improved. Most especially the process of transaction. It a bit longer than usual.,5
2021,V Good,5
2021,Best Banking App,5
2021,Wonderful,5
2021,Good,5
2021,User friendly,5
2021,Good and easy to used,5
2021,A reliable mobile banking App.,5
2021,Good,5
2021,Second best bank after fidelity bank.,5
2021,Is is very reliable and it makes things easier because you can do all your transaction in one place,5
2021,They have improved on the app. I love it now,5
2021,"Trust me folks, this an entire bank in my palm. ALAT does more than it says; can't live without it! Things just keep getting better by the day. Kudos to Wema team!",5
2021,It's okay for me,5
2021,Superb!,4
2021,Good one. Ptech,5
2021,Best digital banking app in Nigeria so far,5
2021,Good,5
2021,"Very gopd app to bank with, so lovely and goal oriwbted lifstyle. Thanks to ATAT Wema Bank, you guys are inovative. Thumbs up",5
2021,Good improvement... Kudos to the developers for the update...,4
2021,"The fact that its a ""Digital Banking made easy on Mobile phone"" AWESOME",4
2021,It has refused to verify account numbers,1
2021,Good one,5
2021,This a bad app,1
2021,The app is fine,4
2021,Bad app,1
2021,No applicable support . Conflicting advise were giving by Bank Rep on navigating and using the App.,1
2021,Terrific,5
2021,"Infact this is the worstiest bank have ever used in my life..... Asin the greatest one . This is fifths time I will be doing transaction and it won't successful but this idiot bank will debit me without reversing my money , don't worry I will close up the bank soon",1
2021,"Whack app can't perform any transaction, keeps asking for pin reset __________________________________________ Uninstalled",1
2021,"I have been able to sign up to the app...but wen I tried logging in several times it did not work,even tried changing the password.",1
2021,"Useless app. Since I upgraded, it's been a very terrible experience. Can't login anymore as they won't send me the otp",1
2021,Amazing app you guys.,5
2021,It's a wonderful experience. Having a full functional account without a visit to the bank. Bring this! Bring that! Xxxxx CANCELLED. WOW. I am enjoying it,5
2021,Why can't i create my Alat Pin. Frustrating so far,1
2021,The app was doing well initially..but suddenly it stopped working...it says I should upload my signature under my documents but whenever I try to upload my signature it stops working...I have tried severally..I have not been able to make transaction with the app.2 months now .so annoying....I have called and texted all their help centers and all but I haven't seen any improvement at all....,1
2021,Very poor,1
2021,"Have been trying to cancle my loan so as to request another one, but the app is not responding since two weeks now and even till now my loan is not yet deoosited in my account",4
2021,Its a great app. I'll give 4 stars cause I like the designs.,4
2021,"I begin to wonder why I updated the app, very annoying update...",1
2021,It's so frustrating!!! Transactions can't even go through!,1
2021,"I can't create an account online, it keeps saying I should change my json array to json word...I don't even know what that means",1
2021,Nice,5
2021,"This app is frustrating,tried signing up they kept on telling me maximum image size exceeded,what's the point when you can't upload your signature,i just wasted my precious data.",1
2021,Very interesting.,5
2021,"the registration is goin on smooth until it get Emails, it begins to say email mismatch it frustrating I try to use another mail it saying the same I want you people to work on this it really frustrating",2
2021,"I'll say you shouldn't even start using it...... It's very frustrating...... I changed my phone, I was told to verify my number and up till now, I couldn't verify it. I've even received a video call from their customer service attendant but all prove abortive. I can't perform transactions anymore but I can deposit...imagine that!",1
2021,it's alright I guess,4
2021,Good,3
2021,Do you people offer pos machine,5
2021,Very poor. I created an account and login successfully but was later logged out suddenly. Always saying my OTP is incorrect. Despite trying it more than 10 times with different OTP.,1
2021,Very nice and simple,5
2021,Good app 👍,5
2021,This app is worse you can't transfer to other banks it keeps stopping very fustrating 😭,1
2021,Fast when transferring,5
2021,"Your app is great but the transaction fee is too high, 100 naira for one transaction is even higher than the physical bank",4
2021,Bad App ever,1
2021,BEST AND FASTEST LOAN DISBURSEMENT EVER !!!!!!!!!!!!!!!!!!!!!!!!!,5
2021,Since i update the app am unable to login into account,1
2021,What is banking without Alat. You guys rock,5
2021,Very good.,5
2021,Every time I update the app I am not able to logging with my fingerprint on my infinix s5 mobile phone,1
2021,Good,5
2021,Superb,5
2021,Great,5
2021,"Very poor app, finally after linking BVN and completing registration and funding the account I can't create a virtual dollar card....too poor",1
2021,Wema shame on you😥😥 i can't login anymore with this useless upgrading stuff,1
2021,I was trying to upload my details for registration and it crashes everytime i snap my signature amd want to upload.,1
2021,Good,1
2021,please I'm trying too request for card but after I did all the requirements and I click done it won't work... I keep waiting and I even send a mail to you,1
2021,I don't know what is happening am trying to register for the first time but the problem is that email mixmach which I don't understand,1
2021,"I was referred by my husband but can't continue the registration because it keeps saying ""email mismatch "" so annoying.",1
2021,"Since I Change my phone the app started working uselessly have message the customer service but no response or help This alat app is frustrated,sending an OTP is problem to switch device OR change password they just make the app useless on my phone since last year December",1
2021,Since I Change my phone the app started working useless have message the customer service but no response or help This alat app is frustrated,1
2021,Good but just little bit problem but 100% reliable,5
2021,Very good,1
2021,"Very good and nice, easy to used. 100% for the app",5
2021,"Although there are some things need to done there, is still good, please stop deducting costomers money if you want more",2
2021,I hve gone through the review and many people dont have anything good to write about the app. I'll pass.,1
2021,"I tried uploading my signature and it says maximum image size exceeded, rubbish",1
2021,Everything was going well until i changed my phone this January. I can't do any transaction and it keeps telling me to verify my phone number that it was changed recently. I also tried changing my password it also saying the same thing. I sent a mail to them and i have no reply. If there is half Star review that's is what i should give because the app doesn't deserve 1 star.,1
2021,You are doing great,5
2021,"This app did not deserve any ⭐ star, I made a transfer of 27,500 through the app since on the 01/05/2021 till now I didn't receive the money on my chipper cash account non revise it back to my Alat Account, I have made several calls nothing else has been done, this is a scammer app I advised everyone to quit using this app",1
2021,requested for a new debit card almost a year ago and it hasn't still been delivered.,1
2021,Hi gays you deserve more 5 star,5
2021,Alat is the best app so far. Bravo to you the developers. I just got my ATM Card. Thanking you guys.,5
2021,Great,5
2021,"Since I have changed my phone the app is not working properly again, the service is poor, very very poor experience",1
2021,"It is a scam, do not download. I repeat, this app is a scam do not download.",1
2021,Super cool!! Nice bank!! For those who understand!! Am using it without any issue!! And the customer service on Facebook is doing a good job,5
2021,"I just love this Bank, but there some question that i will like asking ALAT wema bank, plsssss y ur bank at igbeti oyo state are closing the operation by 2pm?",5
2021,Good,5
2021,"So user friendly, no stress in activation. One of the best Banking apps I have used so far. Kudos WEMA",4
2021,Fantastic,5
2021,Nice one from wema,5
2021,"User Friendly, Fast , Reliable.. just in the wema Way!!!",5
2021,Its fair enough,2
2021,One word. Nice,5
2021,New update new wahala🤦🏾‍♂️,1
2021,Good app.,5
2021,I cant add my signature,1
2021,"Why is it that, each time your Alat App is updated, it will stop working and also not recognizing the initial primary device used?",1
2021,Excellent,5
2021,Always at your beck and calls,5
2021,Still poor,5
2021,"Alat is cool, I enjoy the app. You can do better, keep it on. Thanks",1
2021,"This app keeps frustrating me everyday, each time i try getting an e-statement from the app, it keeps saying sorry something went wrong and if i try uploading work ID it another error message, oopps something went wrong. Its been months now and you guys are not willing to help cos i've sent series of mails yet no reply. Na bad tin say i choose wema bank????",1
2021,An aesy going person,5
2021,This app is terrible,1
2021,I can't verify my new phone! This sucks!!!!,1
2021,"The first time I created the account, the App didn't work. I want to try again since they have been sending emails",2
2021,I can't login after changing devices the authentication pin is never sent to my sim,1
2021,Outrageous.,5
2021,"REMITA PAYMENT is not working anymore. It used to work before now. What it says these days now, after inputting the REMITA code, is ""AUTHENTICATION ERROR""",2
2021,Please I downloaded this app and after logging in my bvn the mobile number that appeared there was not my number what will I do,1
2021,Beautiful,5
2021,I can't complete transactions using my biometrics,2
2021,Excellent,4
2021,"I'd give you no stars if that were possible. Used to be a wonderful experience; You just ruined it with an upgrade you're not ready for. This security update is a sham and doesn't work. Please fix it. And you should do something about your USSD too. For the very first time I really need you guys, you shame me. Tueh",1
2021,Good,4
2021,"If u dont strip urself naked for id verification, just forget it",1
2021,This most be the world most useless app in the history of banking.,1
2021,Did you guys just delete the last review I made. God bear me witness I will end up using a lawyer. & It's still minus zero,1
2021,Give us dark mode on Android too. It's annoying when the screen is bright in dark places. People can see our balances and it's dangerous.,3
2021,"Requested for an atm card which i was debited for since September 2020. I'm yet to receive a mail, or call that my card is ready",3
2021,"Is this app?very bad anytime i wanted to log in it keep telling wrong e-mail and incorrect password,better find solution to it",1
2021,Good Nice work Good job,5
2021,GIVE US DARK MODE,1
2021,You need to improve on the acceptance of fingerprint. It takes too much time.,3
2021,Unable to sign up due to email unmatched and my Gmail is the same with my bank details,1
2021,His very nice,3
2021,Greatchoice,5
2021,"Lets give kudos to this app by wema. It tries to incoperate a lot of things. Useful for every purpose. I doubt if there is a better finance app out there. I control my debit card, decide my max limit, vollect loan, fix money, do monthly contributions, buy things and pay later...etc. I love the app. But i also feel simplicity is key. App developers shoud make the app as simple and friendly as possible Reuben nakpodia",4
2021,Useless application distribution and frustration customer. I don't know who designed it but I'm very sure the person is from the same bad organisation like this application,1
2021,"This is the wackiest, weakest & most useless app I've ever seen in my entire life. After collecting my photo, bvn and my signature I can't login to the account I just opened. They asked me to make a pin, then ask for my security question only to tell me that details I put in not up to 5 minutes is not correct??? How the hell do you expect me to put money in your app? You guys are jokers, stop wasting people's time and data playing app owner. If I could give U a half star rating I would.",1
2021,"Why denying me salary base loan? after providing all necessary document, it still keeps telling my credit score is very low.",2
2021,Excellent,5
2021,"Simply horrible, useless app, nothing works when u want it to. Keeps on telling u welcome back and problems fixed and when u try using it. It says u can't spend more thank 20k a day. Even when all u wanted to do was just 5k. Like they are high or sumtn. The whole i.t team should be fired.",2
2021,It's just stopping and offing,1
2021,"Hope I'm in the right place? Ever since I downloaded and registered for ALAT App, I've been receiving calls from unknown man asking for my address for verification or confirmation. What's that?",2
2021,Having issue completing my verification to have an Alat account,2
2021,Ive been trying to change my pin but it keeps saying there is something wrong,2
2021,I don't have strength to start explaining how stupid this upgraded app is. I haven't been able to login since I updated this app I went to they bank no solution till today,1
2021,Very superb compared to others,5
2021,The app is useless,1
2021,Awesomr,5
2021,"This is the second time I'll be installing this app and it keeps malfunctioning.... 🤦🏾‍♂️ Please, let the developers check for signup and login errors",1
2021,The app is super dope.but the bank deduct my money anyhow,5
2021,"I regret upgrading this app, I swear. Ever since i did the upgrade I'm unable to login, not to talk of doing any transaction. When i checked all the reviews here i noticed almost 95% are facing the same issue which shows its time to move on.",1
2021,For two months now I can log into d app,1
2021,"I Changed my number for months now, but it hasn't been rectified on the app, and it's locking me out.",2
2021,"I couldn't verify my device. The OTP wasn't sent to my device and there's no where I can click to regenerate the OTP for the verification. I had this app before but I deleted it due to it's worst services,i thought things should have changed by now. Worst app",1
2021,"Creating account was hectic. OTPs were supposedly sent to my phone but did not get them on time. OTPs arrived after 2 hours, when they have been timed out Eventually got one on time after many attempts. Automate all processes including account activation, my account was restricted for 96hours on account of document verification. Transferred money in and I'm charged ₦50 unlike all their competitors. Transferred money out and I'm still charged ₦53.17. Dollar card not available",1
2021,Nice app,5
2021,"This app is full of bugs. The last time it was Debit Card request issue (which has not been resolved till date). Now, I can't even switch my primary device. The development team needs to be up and doing.☹️",1
2021,This app does not deserve any score. It is a total mess. I regret downloading it. The app can not send OTP successfully. I can no longer login to my account since I downloded this app.,1
2021,Happy when using it,4
2021,"My experience lately is very frustrating. Since the last update I have found it impossible to log in. It says my email is not connected to any account in the bank. Same with my password when I tried ussd. I wrote to complain with screenshot 3 wks ago, yet no response. I tried registering like a new customer providing Acc No, BVN, signature and passport. Next they sent an OTP to another phone number. I was so alarmed I went to POS and withdrew all my money. I am done with WEMA.",1
2021,"I encountered some issues while trying to login recently after updating to the latest version it asked me to, for some features. When i try to login it says i should verify my new device (which is not new) by receiving an OTP that never enters till this moment. And i have money in my account that is needed now. Pls kindly do the necessary with the app failure",1
2021,This app is completely worthless. Photo verification not working. Useless app!,1
2021,They are really good,5
2021,I see a lots of complain menh! I have to delete the app back instantly but na God go punish you people for wasting my data. Where can I see 0 star to rate you people?,1
2021,"Sincerely I'm having some problem with the app I deposited 1500 into my wema account thinking that it's a safe bank for my transaction activities but up to now that iam sending this email to you I can't withdraw, transfer or use it to buy airtime it always tell me that my account is not active and that I must upload my picture in the profile and I uploaded the picture several times but it's always rejected. pls you guys should fix the problem ASAP",2
2021,The alat app has not been opening on my phone for a few weeks now..... please look into that and help me check if its general or just me. Thank you,4
2021,"I was debited twice and the POS attendant said the money is not refunded into his account twice, what should I do",2
2021,Enjoyable,5
2021,Good and trusted bank app,5
2021,Fine,5
2021,What kind of OTP are you requesting for when yon dont send me the OTP code,1
2021,The app is fantastic,5
2021,"I am unable to access my mobile banking app because i changed my phone and it's asking for OTP, my sim is lost. Now before opening may account i add my email to the account which is still very much active. I was wondering if you people could add email to the option of OTP. I suggest that either email or number could be used to receive OTP depending on option the user chose. Am watching out for your reply and implementation of my suggestion. Thanks",2
2021,Very terrible app. I can't make transfers as the app keeps failing the transaction. My card keeps getting declined on international sites even though it had been accoeted before. Really bad app. Do not download.,1
2021,Very poor,1
2021,It's nice but complex to open,5
2021,"Nice one,but too slow in sending money",1
2021,Best Banking App in Nigeria,5
2021,Not bad although I have been directing people to use the app and also open account with wema bank which at least I have help 10 person to open account,5
2021,App is thrash.. regretting why i opened an account... Can't logins kerps saying opps something happened,1
2021,"Been using the App, have not encounter a major problem, although I use it occasionally. It can be improved upon reading comments",4
2021,I can't register because the app can't capture my face ...it made my front camera very dark Please work on it,1
2021,This app is actually amazing nice features though.... Really having an awesome experience,4
2021,Trust,5
2021,Do not donwload this is not good at all,1
2021,Have been requested for card for the past a week now have not got the card,4
2021,"If you love yourself, don't put your money in this app and don't depend on it, it will fail you.. They will lock you out of your own account and you will be unable to login back, I've been unable to login to my account for almost a month now, I've called their customer service so many times and they're doing nothing about it, I'm not the only one, I've met other people who are using this ALAT by Wema that were also locked out of their accounts",1
2021,I have been having issues logging to this app as its pointing to my old number which I have changed.,3
2021,Better,5
2021,Good But I have a problem cause of ineed to change my emailbut idont no how can I do ?,5
2021,"This app is total rubbish, have been unable to use this app ever since I downloaded it. Trying to create pin keep giving me error message. (Something went wrong). Over 4months now",1
2021,Awesome,5
2021,"You look good but I have problem signing up, I lost my BVN sim and they have not sent me code to register wallet",1
2021,I really enjoyed this app,5
2021,Good user interface. Quite fast and easy to use. Top-notch,4
2021,Bad why am i seeing that my account is inactive,1
2021,Bad bank so far,1
2021,Amazing,5
2021,"When viewing transaction details , the time is alwys incorrect",3
2021,I like this app is good app,4
2021,So many stressful trying to get loan... Try to increase the maximum size of the bank statement,3
2021,Wow i really love this app try downloading bro and sis,5
2021,Good,5
2021,"Am not going to give it any star because this app is useless i log in this app only to show someone's else account number instead of mine with zero savings, i hate this app",1
2021,I've been having a wonderful experience on the untill I made a one month startimes subscription only to be disconnected after two weeks of subscription,3
2021,They tell me invalid credentials when I try to login,3
2021,"I swear this bank is becoming useless and clueless day by day, couldn't log in since I updated this stupid app, says I need to reverify my device and was supposed to send OTP, never got the OTP since i download which is well over 36 hours now. 600 years suffering for all of you in that bank. God punish you for not replying my mail. Useless bunch of unprofessionals.",1
2021,"Each time I update the yeye app it's keep asking for stupid code. Once the code is sent, the next things is to tell me that something went wrong...😡😠😠",1
2021,After I updated my account I couldn't logging for the past one week ago.. after reset my password it's an error occur then try again for the past one week now.. you really need to upgrade your bank service is very poor and different version every month why all this stress on us 😡😡,1
2021,Just get me a new card i requested for since last year,5
2021,The worst banking app ever. I have been trying to creat transaction pin for about 2 months now. But it is not working.,1
2021,Good,3
2021,Great,5
2021,User friendly and the fastest money app I have ever used,5
2021,Everything bout wema is just frustrating i cant even sign-in in the app for the past 2 month it keeps showing oops! Something went wrong. I even update the so called app same thing. Even the online own too. It just started the nonsense too. An Error occured try again later. Im just tired i swear,1
2021,I've not been able to download this app for the last 24hrs and it's not a problem with my internet.,1
2021,"The worst bank ever, poor customer services, dont reply to emails early , before they reverse any failed transactions , you will cry tire, infact you will even decide to dash them the money, nonsense😠😠😬😬",1
2021,This app is just rubbish.,1
2021,Don't really like this app due to it frustration,1
2021,Useless mobile banking... They debit me since almost a month now and they didn't refund my money back... And I'll be calling their customer representative but they won't pick my calls.. Including mail they won't respond... So useless and scaming,1
2021,I don't really understand the reason why i can't buy airtime directly from the app,1
2021,My account is writing debit restricted... Since last week I can't withdraw on buy recharge card. I will have money but can't access it. Please go and solve the problem please,1
2021,"Serving me better so far, Can't really see any problem using this app",5
2021,Good.,5
2021,I hate I hate I hate this app it's is foolish app.i just hate it.i have been trying to log in since 3months now.no way why is yr app so wicked.whenever am almost done it will be telling me oops something is wrong somewhere.time out and all sort of rubbish.i av decided to change this foolish old fashioned bank to another bank I can't log in I can't do transfer.people pls DNT use this Bank again they are not good .i tell you.infact I regret downloading the app. more than 72 times in a day.rubbish,1
2021,"I was unable to login in to my account on alat app , because i forget my password i have lost my alert number Please do something about it please",2
2021,Good,4
2021,"Since the latest upgrade, this app has been super fast. Which soap are you now using?",5
2021,"Very poor, this app needs serious improvement",1
2021,The app is awesome,5
2021,Very very useful app,5
2021,Great job done keep the improvement,5
2021,Exceptional,5
2021,I haven't been able to change my password for days. terrible,1
2021,"Massive improvement keep the good work up In my own opinion I think you should: Incorporate live chat session within the app And also if a feature is not working yet and there are no immediate plans to get it up soon I think it should be removed because personally I think it's a minus on user experience. While the UI is sleek some functions still require fine tuning .. I know the Devs are working continuously I pray less bugs for you guys And increased ""working"" commits",4
2021,"My problem is that if I don't open it, I have to change my password to change the password. The money will be sent to the 500000 narasa who will help you financially",3
2021,"The worst bank app, I guess it is the side chick of who ever that is in charge of this app maintenance that is updating this app, the reason they have not sacked the person. Just a guess",1
2021,"Nice app The transactions are very okay But I still don't know why loans are not granted, even after using this bank for some years.",3
2021,Nonsense app,1
2021,"Pls, i dont understand this App, it keeps bringing verification failed",1
2021,"App is not stable. Too many bugs. I saw your response. The issue is the app in itself is bad, I'll suggest you rebuild it from scratch. To update or add any info always bring out 1 bug or the other. Learn from flutterwave and piggyvest. They use your bank and obviously have a better service, Improve and I'll come back to give it 5 star",1
2021,"Hello, alat management since a month now i can't login into my alat app it always tell me somethings is wrong and i dont understand. I even sent email, no respond.",4
2021,I'm really enjoying this app since 2018,5
2021,ALAT WEMA very satisfied App I am proud to using it.,4
2021,This app behaves as if it was developed by kids. How can an app that manages my money be so unreliable. No person in their right senses should be using this bank.,1
2021,Well improved now,5
2021,Great experience so far,5
2021,Nice app,3
2021,My experience is far different from what I used to hear from your ads make the process simpler,5
2021,"Wack customer service relations, and unable to control my card on the app.",2
2021,I don't like this app much,5
2021,"The app has been down since yesterday, am unable to login. What's up?",2
2021,"Seriously this app is fucc, I made a deposit yesterday and I can't touch my money again .it's shows that am active but I really don't know what's wrong",1
2021,"This is wonderful, and excellent app it's easy to use and simple with an new update LIFE.",3
2021,Good,5
2021,Superb,5
2021,I find things easier here,5
2021,Cool for now,3
2021,Satisfactorily,5
2021,"Lovely awesome, stressless",5
2021,Very,5
2021,"You should better stop saying we should contact your email address because you guys don't even reply email not to talk of attend to issues. Deleted my goal only for you to hold on to my money, tell me to contact you which I have done but still nothing. It's better you guys should just close this dump internet banking of yours and stop frustrating people on top of there hard earned money. Is high time Google should create options for zero/No star at all.",1
2021,"Best transfer App, I'm loving it🥰🥰🥰",5
2021,Smooth and innovative,4
2021,Its a great app i dont really understand why people are complaining this much. Ive never had problem with it,5
2021,"I gave you one star because, I have uploaded my bank statement for over 3days now, I have got no message from you people.",1
2021,Now working well,5
2021,Very fanatatic,5
2021,Wow!!!,5
2021,Works well,4
2021,This platform is indeed the best among the rest ❤️,5
2021,Awesome,5
2021,"For transactions above #10000, its not displayed properly in history.. Secondly, i have not been able to verify my ID. each time i click to attach it. the page goes blank.",3
2021,"Easy to use digital banking. No stress, no trouble. Awesome customer service. Gives fast and correct reply to questions.",5
2021,Best app to trust....Try it you will love it,5
2021,It's so difficult for me to navigate around this damn app,1
2021,So easy and fast,5
2021,seems ok to me,5
2021,Used them to pay bills and my money disappeared into thin air. Contacted them and they promised to rectify and nothing has happened till now. Too bad.,1
2021,Cool,4
2021,"Is the best Bank app have ever used, I love the way it works, anytime I login, I will surely get notified on my Gmail, Alat is the best 💥💥💥",5
2021,"I'm actually proud of my bank, lol",5
2021,Terrible update. Fingerprint scanning stopped working on the app and I can't make any transaction without it.,2
2021,Super good,5
2021,Superb,5
2021,Really enjoy it,4
2021,Scammers,1
2021,This people are pure scam. i deposited money in the account and they didn't update my account,1
2021,I av my account asking me how did i know my spouse av done it already still requested from me i need to collect card now abi what's all this,2
2021,Awesome,5
2021,"Infact since i have been using this app it is excellent, no delay in any of my transaction.",5
2021,Very fast & easy for transaction,5
2021,Alat takes your goals capital from your account in second. But to cash out takes weeks,1
2021,"I simply adore this app. It's actually quite easy to use and the fact that I can get a loan (cash,device,) without entering any Wema Bank Branch is wow. And I'm almost never stranded with this app. Wema Bank is truly with me all the way. Well done guys",4
2021,Good 👍 and fast,5
2021,Fantastic,5
2021,Good,5
2021,"Sweet app. So simple and user friendly. I can log in at anytime, transctions are real time, fast and swift. The staff are humle and respectful. Digital bank with a difference.",5
2021,I love the app,5
2021,"I wish there was provision for zero star. Why would you add virtual dollar card creating option when you don't even have it in reality, that's just dishonest and misleading.",1
2021,Thia great,5
2021,Great,5
2021,Perfect,5
2021,So easy to use,5
2021,"What a powerful, useful and helpful platform and App. Thanks WEMA!",5
2021,Excellent,5
2021,"I can't sign up on the app, where I was asked to select security question is not working",1
2021,It works well,4
2021,Good app,5
2021,"It's lovely, I really enjoyed using this application",3
2021,"It's ok, but it delays if opening for the first time in a day",3
2021,Try to login but received a notification that says ' for security reasons and to keep this device as my primary device i should verify with an otp going to be sent on my line but I'm yet to receive the otp till date and am unable to sign in,1
2021,Great,5
2021,The App is so different now. Work's seamlessly. Good job Wema!,4
2021,"I've verified every step including linking my BVN below is the screenshot Attached but yet my account isn't verified, I've my proof of Address with me being my bank statement, yet I can't update it or edit my address if there was a mistake.. honestly I'm tired of this madness, it's very frustrating, just to verify my account is taking up to a month not that I've not provided all the necessary documents needed, just that you people choose to stress and frustrate my life for no reason,..",1
2021,The App suck.,2
2021,Recently can't create a virtual dollar card.,2
2021,"Wema Bank has to improve on this app in terms of login and registration, validating, uploading signature and more. I think am very disappointed using wema bank app. Pls the management of wema bank should take this seriously and address this issues seriously. The Bank is very GOOD 👍 BUT THE APP IS A MESS ☹️ Login and validation.",1
2021,"Regretfully The APP was cool but the new update is very bad, I can't even login to my account because I didn't get otp for device verification, I'm very dissatisfied and disappointed.",1
2021,Nice app,5
2021,"I can't log in,otp is taken forever to come,wetin dey happen now,naija bank,haba , frustration shaaa",1
2021,"The update is rubbish, OTP for verification wasn't sent. I can't access my account again. I regret updating the app. Pls fix it up urgently",1
2021,Excellent app,5
2021,I like it.,5
2021,"Absolute good, keep it up and improve in your customer care area",5
2021,Your app os the worst. Ive been stranded many times because of your stupid app,1
2021,Excellent,5
2021,Great,5
2021,Minimal,4
2021,Ok,5
2021,Unable to access and load from the beneficiary list. Trying to update since last week I got the notice yet unable. And using same internet service (use for updating) for other things at same time,1
2021,Nice App no regrets at all,5
2021,I love this App. It helps one save better.,5
2021,I cant even transfar money to people,1
2021,Good,5
2021,"Bad experience I regret banking with ALAT, I want to send money to someone n it keeps telling me that I swap my sim that I should verify in which I did not. Up till now I'm unable to use my own money.",1
2021,If you perform transaction on it. You'll be debited and still won't get the value to the destination you're sending to. What a disgusting app. After complain you'll be told to hold for one week and not will happen. I challenge your IT to work from the backend to get all this resolve for better experience. Unless wrose rate are yet coming,1
2021,"Please I don't know how to leave first page ooh, after upload my bvn, photo and signature I can not proceed to other options.",2
2021,Good,4
2021,This is the worst app ever. After updating it does not show my account again,1
2021,Best,5
2021,"Terrible update. One of the most frustrating thing to happen to me. Keeps displaying ""oops"" on every attempt at login. Can't even access my account again. Sad.",1
2021,Since i came across this app my transaction it smoothly than other app..,3
2021,"No matter what kind of phone you use to take your signature picture, it keep saying maximum size exceeded, while it only take you straight to camera instead of upload, this is pure error, app is not functioning",1
2021,"If there was a zero star I could have given this app,i can't even register it keeps going back as soon as I take a photo of my signature",1
2021,Best app ever... Alat all the way... 😘,5
2021,Still yet to recieve my,4
2021,Wow is good,5
2021,Help me,5
2021,"Veeeeeeerrryyyyyy poor app. I saw a comment that mentioned that the moment you change your phone, the app won't allow you transfer, it happened to me too. See don't bother using Alat by Wema, they would collect your money and control it. Almost every transaction leads to a transaction problem. Don't waste your time oooo!!! Don't say you were not warned, besides their customer care line also charges you like mad. No near them ooo",1
2021,"Alat virtual dollar have stopped working for a while, several complaint has been made and yet you have failed to address it. Is the service not available anymore? When will the Alat virtual dollar start working?",2
2021,I update the app since then I can't access it again........ OTP was requested and the number I use has lost....... They should just help us to find miss cause I can't perform any transaction since then maybe that should request email as second option to get the OTP code pls,2
2021,"Looks okay at first glance. I'm assuming it's an extension of Wema Bank. I registered and got all my app credentials. I then put #1k in my wallet to test it only to be told that my account is not active. I thought maybe after 2 days, that would change but it didn't. So cuz my account is not active, I can't touch my money but they accept deposits. I've contacted them and they're are yet to say why I'm still inactive. All I'm saying is that they are better money apps out there that are better",1
2021,Nive one,4
2021,Sorry for your experience with alart and I also thank God I still went ahead to open the account and I actually have more than two people around me using but to my surprise they never had any complaints about and to be sincere have been using it for over 8 month and I never had any complaints except for the one I made myself by sending recharge card to a wrong account which couldn't be refunded back,5
2021,Enjoyable,5
2021,Very good app ..but i think you should have at least one alat agent in each wema bank ...so if we have any problem .your agent can fix it for us easily ..i don't really like calling your agents ..they dont seem to understand what im trying to explain so..i think physical approach will be okay,5
2021,Y'all rock,5
2021,It's frustrating and I regret updating,1
2021,Fantastic but frustrating at times.,3
2021,I can't even create an alat pin and I never get responses,1
2021,"Alat app is nothing to talk about for two weeks now I have not being able to log on to my account. Ooops something went wrong, what went wrong your life I called the Customer care and even mailed nothing has being done still. You people should sha give me my savings in your bank that's all",1
2021,"ALAT is the bomb! The App offers just what they say if not better. As a first time user, I applied for a loan.... and just like that I was credited after supplying the necessary details. Charges on transactions are competitive and the interest on loans very attractive. I highly recommend ALAT to any sincere individual in need of any category of loan offered by the bank.",5
2021,"Great app, I love it fast and reliable",5
2021,Bring back the old version of alat this app is frustrating I got stressed today I should never have updated to this bad app,1
2021,"I honestly cannot understand why you*ll prompt me to update my app, i do and now all of a sudden i need to authorize my app. When i proceed to authorize, i*m told i cannot do so, like why do you put in so much security if you cannot handle the burden that comes with it. I haven*t been able to pay for services rendered to me for hours, but it doesnt take time for funds to ne transfered to my goals",2
2021,Good App,4
2021,Nice app.. So friendly and easy to use,5
2021,It can no longer verify my device. Can we please get the old version back.,1
2021,Bank with Opportunities,5
2021,The app is messed up you can view your statement of account properly and many more activities,1
2021,Good,3
2021,Good,5
2021,Too sleek,5
2021,Awesome,5
2021,Great,5
2021,Good app,5
2021,Ok,5
2021,Update always mheeewwww,1
2021,"Now the latest update is awesome. You now did a wonderful job. Pls aviod creating unnecessary login wahala next time. Update should be synchronized seamlessly, take note",5
2021,Very good app,5
2021,"Honestly one of best digital bank I ever seen, Both in terms of loan, am using a smartphone because of them, I love Alat",5
2021,I can't open the app on my phone. It's sorry it can't open. I've tried this uninstall and reinstall more than 20 times. Oops something went wrong! Why this nauseous process? I can't access anything haaaaaa!,1
2021,It's all lies. Scam sef. The app is difficult to use,1
2021,Good,3
2021,Great app,5
2021,Good performance,3
2021,Good but I don't know why you deduct 800 naira from my account,5
2021,We keep getting notifications on new updates and features added yet there isn't time of transactions on the Alat App. Time is always 00:00:00am. Why??,3
2021,The app is incredibly 👍,5
2021,Flexible,5
2021,Very fantastic,5
2021,"I cant upload my documents, i cant upload my facial detection passport; this app is completely a joke....",1
2021,Customer Friendly,5
2021,Simple and it works,5
2021,Having difficulty in uploading my documents they kept rejecting the ones I gave and my account got restricted from performing some transactions,2
2021,"How do i rollback this update please? Cant login anymore, asking to verify my device again, after how many years please? Otp not delivering to my device, hence re-verification not possible. Who do we offend in this country to warrant all this archaic internet banking services?",4
2021,I just gave this app 3 star because of my money in it. But to be sincere this app is very fustrating to use. Always has network issue.,3
2021,Impressive,5
2021,Nice App,5
2021,Effective and efficient.,5
2021,Unable to login using finger print. It shows app stopped or just hooked. Pls adjust 👌,2
2021,Lovely,5
2021,BEST ONLINE BANKING PLATFORM. Just try to update the app from time to time.,5
2021,Not bad,1
2021,This app is fruatated because first is saying i should activate pin when i click the burting and the thing show that i should enter my father state of origin and i did that and is saying something went wrong and i can only do it three times in a day since i open this app it never useful for me it never show any detail of my account the thing did not even ask for my account number when i open it i can't even do transfer on my phone so pls help us do something to it our convenient is your peace,1
2021,Good,5
2021,The best bank app,5
2021,All what i want to ask is that is the bank free before i join,1
2021,This App removes Money from my account unnecessarily. It delays at times.,2
2021,My experience has been Awesome so far,5
2021,It has proven to be a wonderful app and the app experience has been awesome.,4
2021,Awesome,5
2021,I so much love this app. The Best,5
2021,"Please this version is so bad, I try checking my device loan application status but keep saying error while fetching my details. Please work on it. Thanks",1
2021,Its always difficult to send money to other banks so its not reliable àt all,2
2021,Great,4
2021,Wonderful!!!!! This app is one of the best in our country. Keep it up.,5
2021,No problem... Always running effectively,3
2021,Great app👍,5
2021,Extremely super 👌😍,5
2021,"Why is it taking so long for ur account to be credited on ALAT.i transfered money for more than 12hrs to my ALAT account,but still not reflecting.",1
2021,"I don't usually get payment receipt what's the cause, and also your pay day loan is it only for salary earners put me through let me understand",1
2021,Nice app,5
2021,It's a good banking app really fast no cap,5
2021,Awesome,5
2021,"So sluggish,i don't enjoy using this app.",1
2021,I gave it three star because even after submitting my informations they couldn't verify my account. But though the app is good,3
2021,"Great app. I had no issues signing up and even when I had slight challenges with the biometric, it was quickly rectified.",5
2021,User friendly app. There has been remarkable improvement in service. Although customer service response is still slower than expected.,5
2021,Great bank for me but very poor customer service.i called the line today to ask when my atm card ive ordered for the p@st 3weeks will be delivered the guy started laughing i had to pu off the call and he didnt even bother calling back. Please wotk on ur customer service.also i noticed i cant take a loan except ive saved with the bank up to 100k that is wrong.aside all this im cool with you guyz,4
2021,Great,5
2021,Fantastic App,5
2021,Fantastic app and a complete bank on my phone.,5
2021,I tried making a transfer and I got debited twice? Why? And it hasn't been reversed,2
2021,Superb,5
2021,Excellent,5
2021,Excellent,5
2021,Good,5
2021,Its cool. Its nice banking with you guys.,3
2021,Excellent experience,4
2021,Good,5
2021,Nice app. Save well,4
2021,Good,5
2021,"Best bank in the world.. go on and install, you will love it",5
2021,I wish I did not update the app. This new update is making the app difficult to use. Everytime I try to make a transfer it keeps displaying meaningless errors.,4
2021,Awesome 👍🏾,5
2021,"I just love this app, simple and fast.",5
2021,Excellent,5
2021,Good,5
2021,"This is easy banking for me, customer service is also top notch. What else can one ask for?",5
2021,It's super fast and awesome,5
2021,Wonderful app,5
2021,It's very good and secure for scammer,5
2021,Awesome,5
2021,Keep updating everyday,1
2021,It good as online but they dnt deliver my debit call almost 10months now,2
2021,This is app is only app that's haven't given me any problem very fast Nice one,5
2021,The account is so bad that I cannot withdraw 500k in your bank... even bank POS cannot initiate the transaction... very ridiculous.... you don't deserve a star,1
2021,One of best,5
2021,"Alat I have been waiting for two day to verify my documents long now, this over one week. Alat try and upgrade to attend to customers very well thanks waiting for your respond.",2
2021,Successful,5
2021,Improved now,4
2021,Great app. Fast and easy thanks.,5
2021,You,5
2021,Awesome,5
2021,"Dumb app, dumb bank. I use other bank apps too. Any SIM card removal on that one phone, you can't transfer funds anymore. You must own that phone for life and use only that line on the phone. They refuse transaction, tell you to ""verify"" your phone number but give no means to do that. I withdraw my last funds here and that's it!",2
2021,"I'm tired of using Alat app reasons 1. Almost every day update of the app 2. After updated, still showing update 3. Trying to pay bills will show users not found 4 it's just so frustrating",1
2021,Excellent,5
2021,Good,3
2021,Teaching,4
2021,Fantastic,5
2021,This update makes it impossible to login and conduct transactions. Kindly fix whatever the problem is.,1
2021,I can't get the otp for the mobile verification! So frustrating 😔,1
2021,"This bank is useless bank, they are cheating on people by deducting money from their account with no reason.",1
2021,Good,4
2021,I've tried logging in countless number of times but it kept telling me oops! Something went wrong It's kind of frustrating that I'm no longer interested in the app Agnes,1
2021,Best app 2021. Never had any issue with transactions,5
2021,Cool app,4
2021,"Don't release app if not properly tested. Can't login, OTP not received",1
2021,"good, but i don't know why am having issues with transfers of recent",5
2021,Good,5
2021,This app is quite poor.,1
2021,"I've been having issues trying to update my personal user information, it's all wrong. I contacted you via Twitter and your mailing platforms all to no avail. Imagine having to wait all day to complete a transaction. Infact the whole user experience has been below par.",1
2021,Its the best for future savings,4
2021,This app is not good I'm mistake for download this app I have been log in to my app since one week ago is telling me oops something went wrong please try again I been calling there customer care they don't do anything on it I'll broadcast you to world if you don't do anything on it that is the reason why I'm here I want to use my money today,1
2021,It is very good,5
2021,I just give it one star because I can't edit my residence address and it's taking longer than expected to verify identity and and upgrade the account,1
2021,Is not sending OTP to my primary registered number,1
2021,Nice,4
2021,"Awesome, helps me cut off some expenses",3
2021,Fantastic,5
2021,"I'm pissed off of this Alat App, for over 3 weeks, I was unable get My account history and can't Login, it says error! I'm tired, Mhen",1
2021,"Why is your app not user friendly? In this day and age, why do I have to go to your bank hall to activate the mobile app?",1
2021,Awesome app,4
2021,"I like the app,but I want to upgrade so I can transfer more than 20k per day,but still my account was no upgraded",3
2021,Trash,1
2021,"I regret upgrading to this app,d other app is working perfectly okay before this stupid alat was introduce for upgrading....i cant install talkless of making transaction.🚨",1
2021,Nice!,5
2021,Nice these apps,3
2021,Good,4
2021,Good loan to collect,5
2021,Fantastic app,5
2021,"Your app is the worst ever, I have sent mail call infact gone to your branch to resolve my alert issues am always have this problems oops something went wrong try again later for over a month now....",1
2021,I am satisfied with this app. Its my favorite bank app. I do basically all transactions on it.,5
2021,Is very nice,5
2021,U guys have alot of problems u send message to update but u are unable to let us log into our account u better tell us ooo if u are running with our money cause i think u people are scam,1
2021,Alat has been cool but since the last update I've been unable to make transfers because of an error claiming I changed my registered number recently. BUT I DIDN'T! Who do I speak to to rectify this?,3
2021,"Good app with easy interface, thumbs up for #wema bank, but it can't generate transaction receipt.",4
2021,Satisfaction,5
2021,Perfect,5
2021,Any slight update this app has it would have trouble validating customers to pay bill every time,2
2021,"Everything about this Bank and their ALAT is a scam... Nothing is working. You will mail them, they will replied ISSUE RESOLVED but nothing is done. Call their customer care number, they'll waste your airtime without picking up. It's better I forget about my account with them.",1
2021,Good,5
2021,So far it's a nice app but the charges though.,3
2021,Can't even set my card preference u people should please work on it because it's frustrating o,2
2021,Perfect,5
2021,Super amazing App,5
2021,Not verifying my account after several trials,5
2021,"I was directed to reactivate my Alat account of which i make the move, but all my effects to make it work is abortive.... What can i do to make it work",1
2021,Efficiency,5
2021,Saving and checking my spending has been easier for me since I started using ALAT. Response to issues has also been very helpful for me.,5
2021,"This app is not good at all.... I could not log in since all this while,, I also want to the bank to make a complain,they also direct me back to the app and I told them the app is not working but they could not solve my problem.......... The app keeps saying something went worng ....... Pls explain to me what went worng??",1
2021,I love the app and the bank... Nice one ✊,5
2021,"This app has turned to something else, each update comes with new set of problems. Since I updated this app three weeks ago, I've been unable to login, the app is requesting me to validate my device as primary device, I've been trying to validate but I'm not getting otp on my line, I've done this countless time. Your services are horrible.",1
2021,Its not working🙀😭,1
2021,I'll rate 0.01 if possible. This updated app just got worse. I can't view receipt details. It'll take years before loading. Under bills and payment too it'll take years. This app is just useless,1
2021,We dey manage am,5
2021,Good,5
2021,Worse,1
2021,The app is OK..i like it though buy I wish it got more sweet features,1
2021,Good,4
2021,"Same here for me too,ive uninstalled and reinstalled this app countless times,all in the name of log in..oops! Something went wrong. So annoying,I've even forgotten my password",1
2021,I have always made use of ALAT for every transactions it has never failed me 3years plus now and still counting.,5
2021,"Can't upload my voters card,anytime I try uploading it the app will just stop",1
2021,I give it 5 star because the app is superb I like it,5
2021,Smooth banking,5
2021,"I have been unable to login to my account through this app. Each time I tried to login it requires to activate my device, I will get the activation code but tell me error can not deserialize the current JSON object. Please help me on this, it's being long I have been able to login. Thanks",1
2021,"Very nice app.Was what I thought. Since 2021 , alat has been useless. Do not download it, you'd regret on the long run, it's a shame an app that started so well, was the best in Nigeria for many years, can regress so fast. My app doesn't work again, can't login or access my funds, funny thing is even their customer care doesn't know what the issue is.",1
2021,Ur app is not stable,1
2021,So,5
2021,Best app,5
2021,Wonderful,5
2021,Stupid! Useless! App!! Breaks down when you actually need it,1
2021,Excellent,5
2021,This app is total nounsence...your network is so slow in making transaction. Its frustrating. Please work on it!,1
2021,Awesome,5
2021,Good,3
2021,"I dont really like the app, it disappointed me so many times which i will need to transfer fund to other bank and it will just keep loading for over 2 hours or more",1
2021,Very good,5
2021,Beautiful,5
2021,Innovation!,4
2021,Its a good app and it makes banking experience with Wema bank fantastic compared to what they used to be!,5
2021,Nice App,5
2021,Best Banking app so far,5
2021,Nice,5
2021,It easy to use and user friendly. The only issue I have is the authentication and I can't access the card control. Aside that the app is good,4
2021,User friendly Banking.,5
2021,"Very stupid bank, Just to link bvn, i'm being tossed around. Now my money is just hanging, can't transfer but i can get airtime, reallu crazy",1
2021,I can rate dis application with 5star but idint just because of i put my location state but the bank changed it to me and i tried to change it and rhe application is is blank if i tried to update my location,4
2021,I paid for my card since October last year still haven't gotten it too bad,1
2021,Very bad not working with normal wema accounts i regret downloading this wit 40mb,1
2021,It delays debit card requests,4
2021,"In as much as I like the app, I have been trying to make some transactions since last week but is not going tru, I can't even make transfer",4
2021,In international,5
2021,The speed and accuracy is nice,3
2021,It good but still expert. More,4
2021,I want to create my alart pin the app aşk for security question i provide the security question and still say I have exceed the number of security questions that I should change the security question now I want to change it but the thing still dey ask for alart pin before I can change security question how come when I don't have alart pin and I need the alart pin urgently.,1
2021,Very nice,4
2021,"My name is Salami owolabi opeyemi,for the past two weeks now I can't login to my account,I went to my bank but still not working, they said I should change my password I changed it,it was same thing",3
2021,Good and better app,5
2021,I could have given more ratings But I have uploaded both my school ID and and my nin and still you guys haven't verified my account completely,3
2021,Fine,5
2021,I wan to send money is nt going is rolling since,4
2021,The App is very nice but not until I wanted to login but it will say ''oops something went wrong try again later'' please help me out oooo,1
2021,It is really disheartning that i can't rely on not just the app but the banking system itself for the past 4 years now the account has been restricted or limited to 30k i have reached out to help@alat a million times still futile cant even imagine what could go wrong in case of emergency. Quite disappointing though,1
2021,Mtchew,1
2021,"The app was good until it was upgraded. Now, I can't even open it. It keeps showing authentication. This app is not working.",1
2021,My best bank,5
2021,Good for saving money,5
2021,"Look, I'm really pissed rn. I stopped using Alat because you'd try to log in and it would take forever. I decided to honor your request to reactivate and the reactivate button is below my screen with no scrolling options. I tried landscaping but nothing. If I could post a screenshot I would. The majority of the space is taken up by a 'referral' field that is OPTIONAL while important and functional features such as the bloody reactivate button is just peeking a few pixels below my screen.",1
2021,Great experience using Alat wema.,5
2021,The app is good,5
2021,You're very stupid for the useless new version you approved now we can't get into our account,1
2021,"I registered my details online since last year,my picture and signature and till Now it has not been recognized thus limiting my transactions to 20000. Please it needs to be rectified",3
2021,"I rated the app high until it completely ""fell my hand!"" I couldn't request for a new debit card & when I called the customer care & visited a branch they kept redirecting me to the app as if I was the one who didn't know what I was doing, I even had to hotlist the expired debit card yet I kept getting the notification: ""there's a pending card request"" despite the request not being successful & no deduction made. I couldn't cancel the previous request nor make a fresh request. Alat app sucks!",1
2021,"I'd say the app is okay, but if it's possible to save an account s a beneficiary while making a transfer, without having to do it separately, the app would be better.",2
2021,Good looking but I never get nada from u guys,5
2021,Nothing works on this app....NOTHING!,1
2021,Good app,5
2021,Mind blowing inovation and what excites me is the fact that they keep adding more features to this app.Your bank your way,5
2021,Good performance app,3
2021,So sweet and simple to use really enjoying the app.,5
2021,It's great,5
2021,I can't access the payday loan,2
2021,"Been trying to snap my signature,but it keep telling me maximum image size exceeded.please get it fixed",1
2021,This application was really good and it really help a lot,5
2021,Very useless app.. it just keeps stopping whenever I tried login in,1
2021,Am unable to download the app on my phone,1
2021,Excellent,5
2021,This app is completely rubbish transfers are not going and you can't buy airtime let me withdraw my money I'm uninstalling this app,1
2021,"I can't login anymore, the app says verify this device, but keeps sending OTP to a number I don't even know",1
2021,Love it,5
2021,"I have an issue on the registration,I input my email address and it's telling me the is mismatch In it . Please help me with that.",1
2021,"It's really helpful for me..... I can successfully check my transaction history, track my card. It's amazing",5
2021,"This is very bad application,no experience at all, I try to create an account but it keep showing your bvn is connected to a profile",1
2021,Cool,5
2021,It's ok,5
2021,"Easy to use, very friendly and a complete bank on your phone/pocket . Applied for loans from scratch to disbursement and I got facility credit alert within few minutes and at odd hours (off banking hours). Kudos to the Team.",5
2021,I updated this app a week ago ever since i updated the app i'm unable to log in into my account. The message i got was to activate my device the OTP was send to my former number wish i dont use again. Your e-channel should please work on this and let them provide us with an option where to received the OTP e.g email or phone number. Right now unable to do any transation Cheers.,5
2021,Awesome,5
2021,My best bank app,5
2021,"This one of the most worst bank in nigeria They can never give there customer Mastercard Only Verve and Visa You can't perform online transaction, I can't even transfer again anytime my money is below #2000 Why Are you the only bank in nigeria Please Go and upgrade your app I don't receive Sms Alert on every transaction And you keep deducting my money First I like the Bank because of There platform but now it's Total nonsense",5
2021,This app really need the developer to work on it. Transfer at times seems so low and not going at times,3
2021,I love it,5
2021,Please we need dark mode o 😭 Bring it on android Thanks.,5
2021,I just updated my ALAT and could not log in ..saying server is down. What is my next step to getting back on ALAT.,3
2021,Nice,5
2021,Great app,5
2021,I have consistently enjoyed this App. It is very functional and super easy to use.,5
2021,Good,5
2021,Awesome,5
2021,Awesome,4
2021,"I regret having updated my ALAT app. Because I can't even log into my account anymore to make any transaction . All its showing is oops and cut off, What kind of nonsense is this happening when I need to transact . 0 star rating for now",1
2021,The fingerprint login always gives error most times.,4
2021,Good,5
2021,Good,4
2021,Nice,4
2021,Very useless Bank!,1
2021,"The app is not sending otp code to my mobile number, it's up to three days trying now",1
2021,Excellent,5
2021,Bravo...,1
2021,👌 cool,5
2021,Gar,5
2021,My money is inside this app and it has refuse to come out,1
2021,The best Bank app I have used.,5
2021,Excellent,5
2021,Good,5
2021,It is the best bank app,5
2021,I luv this app it has become my daily life...transactions is so easy alat app and seamless. Kudos alat,5
2021,Very convenient...ever since I started using this...I haven't had any issues with my transfer unlike when I was using ussd code .thanks wema,5
2021,"Keeps on saying swapped SIM earlier and yet no platform to verify, I would love if you guys do something maybe then I may give it a 5 star review",1
2021,Seamless and stress free. Weldone!,5
2021,Fast transfer I love it!!,5
2021,Superb,5
2021,Very good more than good I love wema bank alat,5
2021,Nice app,5
2021,"Good app,",5
2021,When it comes to deposit no problem but I've been having withdrawal problems and the can jst restrict ur account from debit without pre-information or reason,1
2021,"Very good app, easy to use.",4
2021,"It's ok. Can't activate new card. The account opening process was slightly inconvenient, had previously captured address to open account but my profile was not updated so now I have to do it all again.",3
2021,Why does it keeps stopping while trying to snap signature...,1
2021,I can't logging my app even I have updated my app still nothing works,1
2021,Fantastic experience so far is what I have derived from the app,5
2021,Nice,1
2021,Good,5
2021,Bad,1
2021,Made my banking experience easier.,5
2021,Love it,5
2021,Really bad this app is useless I only use it to check my acct balance I can't even set a transfer pin it will never send d code to my email...,1
2021,"Just because there's nothing less than 1 star. For the past 5 weeks plus, I have had a new debit card that I can't use. Since you updated your app it's been the most horrible experience ever. You guys suck, really. Please activate my card and stop asking me to do the same thing over and again. I'm tired of sending mails and calling to no avail. Thanks. You guys are still horrible. Very horrible. My card is months old now, since September, and I still can't use it. Very horrible bank.",1
2021,Awesome,5
2021,"Cool, but they should increase deposit limit for alat lite",5
2021,The charges is too much,1
2021,Cool,5
2021,You still remain the best .... I love it,5
2021,Great experience,5
2021,Seamless and Reliable,5
2021,Good app,5
2021,What a nonsense App... This is third time I'm downloading to register sef na problem. Smhhh,1
2021,Best,5
2021,Awesome,5
2021,I love it,5
2021,I currently have issue with sending out money......it keep telling me that my account is not active,4
2021,"I have been unable to login into the app for the past 2 weeks now. I updated now and still giving me same response. Please, do fix",4
2021,I need loan,5
2021,Apart from the countless other faults of the app. I haven't been able to withdraw using my ATM card in over a year. I called the customer care and i wad told to increase the spending limit on the app. But the app isn't allowing me to. I've gotten stranded countless time and embarassed. Using this app only made my life difficult. Save yourself the trouble and stay away fron this app,1
2021,"I don't have any transactions yet. But if I check the transaction history I'm prompted with an error message saying ""no record found"". This is not an error please, just telle that there are no transactions yet instead of throwing an error to my face. You need to get a good UI/ux developer to work on all these things... I rest my case.",1
2021,Good app but i need a better loan by easy ways,5
2021,Efficient,4
2021,Cool system for air saving,3
2021,Good,5
2021,This app makes banking easy for me and it allows to make transaction with ease so long i have good network,5
2021,Lovely,5
2021,Good and reliable app,5
2021,"Its been good i can give it 5 * , but I just note that the recieve money from western union, the currency is in Naira, and international fund transactions to Nigeria is now in Dollars, change that, and I will like to ask if the recieve money works?",4
2021,"It's been so amazing, never enjoyed it less.",5
2021,"I just updated the app now and im regretting it, i need to do transfer of fund quickly but now its telling me something went wrong. The network is srtong and stable but it continue telling me the same thing.",1
2021,Fantastic,5
2021,"This update is not working on my phone, i keeps stopping itself while loading",1
2021,Useful & Excellent App. Cheers x,5
2021,Good,3
2021,Very good and user friendly application. I enjoy using this app,5
2021,Good so much to me this is the bank 🏦 that I love mostly all over the world 🗺,5
2021,They should give loan for regular customer and small business body,1
2021,Wow So Nice Banking With You Guys,5
2021,Excellent,5
2021,This app is great. It's just that you do not have pension companies on the ALAT loan platform.,5
2021,Very Easy to use but there are some Service Providers that are not registered on this Platform.,3
2021,Very good for goal savings,5
2021,Nice one Wema Bank...... But changing password every 3month is what you should work on please,4
2021,Very useful,5
2021,Its always telling me to verify address or verify my signature. If i click on settings to reset it wont respond. and i wont be able to spend more than 20k. Which makes me scared of depositing. After updating the only difference i see is NIN 😶 i have gotten a card,1
2021,Simply the best,5
2021,Alat has been saving my life all this while.. It light weight,4
2021,"It was bad at first bt with help frm alat tru facebook my app is nw wrking perfectly well, they ask me too update again too a new vasion wic is 4.0.6 while the previous one that refuse too wrk is 4.0.5. Thanks for ur assit n thanks 4 kipin the fun goin",5
2021,I love it,5
2021,Its ok but cant check my transaction history,3
2021,I would have given a 5 * but the frequent need to update the app is unpleasant. However it is a smooth app to work with.,4
2021,"Too poor, for weeks now I can not do transaction",1
2021,Nice app,5
2021,Excellent,5
2021,Number one online banking ever,5
2021,Great,4
2021,"I use other banks' apps, but ALAT is one of a kind. I don't understand why people complain about the app. Every Nigerian Bank has its own network issue, but talking of ALAT as an app, it's just one of the best banking apps I've ever used. Thanks to the WEMA Bank Team and the app developers.",5
2021,Lovely app.,5
2021,Excellent,5
2021,Very nice and fast I really love the app,5
2021,Since last year December that i have signed up with my bvn photo and signature and you people said it will take 24hours working day to verify it till now the account have be verify........ Worst bank app i ever see,4
2021,Very good,5
2021,"Ease of use, straightforward and secure.",5
2021,THIS UPDATE FIXED THE BUGS 🐛🐛🐛,5
2021,"Biometric software was fixed after my compliant, good job Alat. 5* from me",5
2021,Excellent,5
2021,Best,5
2021,Exceptional,5
2021,Very good,5
2021,Fantastic,5
2021,Good 👍,5
2021,App ever,5
2021,ALAT app is the best app so far,5
2021,Great experience 👍,5
2021,"How will name of bank be wema and the app will be alat I no understand , I'm new here on wema I hope it will not give me stress because my other banks procedures and services are flexible enough.",1
2021,Please what is really happening? ATM and POS can not see my card. It keep rejecting the card up till now. Please what should I do?,4
2021,Excellent,5
2021,Wow experience.,5
2021,Virtual Dollar Card not working,3
2021,Great,5
2021,Cool,5
2021,"It's well structured but I complained of a problem for the past a month ,I was just been directed here and there to no avail .",4
2021,Great,5
2021,Good app,2
2021,Very fantastic,5
2021,"I got an email from the admin that I should upload a government ID card, I tried all my best to do but the app won't allow. Then I have to reply the email about what's happening, I got a response from the representative telling me to send my voters card picture front and back that he's going to help me upload it and I did.But nothing happened still and I keep getting the same emails continuously. And my ATM card wasn't delivered to be but it says on app that it's active. Please rethink the app.",1
2021,No am cry now for almost five days now I can't log in (oops something went wrong try again later) that is the message I can't even rest the password very very painful if God save from this I will never try it again.,4
2021,But why the bank doesn't attend to people's issue ?,5
2021,"Seriously, the bank app and the bank itself are annoying aswear. Imagine I can't transfer funds since last year December till date after been complained several times. Yeeyee bank Alatwema",1
2021,"Can't update my own details, requested for card, got debited and no message on how to get the card. The branches kept referring me to the app. What nonsense",1
2021,Network problem on transaction,3
2021,Good,5
2021,"Is not like when you started again, hardly you have time for customers l have requested for atm going to 2months now l haven't see it till date and you have taken your charges o. Too bad",1
2021,Sweet,5
2021,Good,4
2021,"Ever since I updated the app,I couldn't log in,and all it keeps telling me was to use my fingerprints,and it has been rolling and no point of logging me in. I guess, electronic banking is not for Nigeria banks,cos all of them are having the same issue of app not working.",1
2021,"It's better, faster now than before...",4
2021,Best app easy to use,5
2021,Great app,5
2021,"Love the bank, process",5
2021,Please I just need to know why my status is showing Debit Restricted and I'm unable to make transfer,1
2021,Superb,5
2021,"It keeps stopping, u need to work on dis app haba, I can't even progress in d updating.",1
2021,Is 💯% ok,5
2021,Good. Easy to navigate.,4
2021,Good application,5
2021,The new update is shity...i don't get OTP,1
2021,Good,5
2021,Is ok if network is ok,2
2021,I think it's okay,4
2021,"Am not giving any star,what type of bank is this😔my account has been restricted for the pass 2weeks now I was asked to upload my I'd have gone that,I even went to the bank to complain,the guy told me to fill form and summit my ID card that they will attend to it later.it was later open yesterday cause I update it on play store now it is restricted again now and am in need of money why😭😭why will someone have money in their account and won't be able to withdraw,you guys are making me regret😭",1
2021,"Yet to join. Can I join from abroad,",5
2021,Very awesome app.,5
2021,Very usefull and convinient,5
2021,Useless app Can't seem to find any beneficiary account I want to transfer to.,1
2021,For two weeks+ now i can't login because i wasn't sent the OTP om my number,1
2021,Good,4
2021,I love you alat but yoy guys took my money and never gave me my 🏧,5
2021,"This app and d developer is stupid... I updated it and i got locked out, it keeps saying i should verify my device with an otp and i didn't receive any otp even after several times of trying it...my money is in there so you people should provide a solution asap, i no want long story o",1
2021,nice so fat,4
2021,"The App is OK. But Wema service is not encouraging. Other banks like Access Zenith, FCMB give soft loan to their customers but Wema is difficult even salary loan is to few selected companies.",4
2021,Great app...tho at first I had difficulties uploading my documents but now I did everything without even entering the bank.....so you have my 5star,5
2021,I am finding it hard to generate receipts for payment..I really need you guys to work on that...,1
2021,"If I could give the app a zero star rating I would, i requested for a card for over a month and still haven't gotten it... I keep being asked to wait... Wait for how long? Its a very stupid and useless bank... Do not bank with them",1
2021,This is app doesn't allow re-authentication of one's fingerprints and thus prevents one from continuing transaction unlike other banks' mobile apps. It's annoying that I can't even continue anything now. Shouldn't there be a way around this?,2
2021,"After updating the app, i cannot login. OTP was never sent. So frustrating",1
2021,Ok,5
2021,"Please, how can I downgrade to the previous version.",5
2021,Smooth,5
2021,Wonderful,5
2021,"So far since they've been updating consistently, I find it very easily accessible",4
2021,Wonderful the app is great,5
2021,Avegrag,4
2021,Deplorable. Deleted,1
2021,Since I started using this app I have been unable to send money just waiting for otp to generate,2
2021,Now perfect,5
2021,Easy banking on the go👍👍👍👍👍,5
2021,"When I change primary devices, my saved beneficiaries do not move with it. Please change that.",4
2021,Awesome It has never failed me.,5
2021,Always on point👌💯,3
2021,"I am trying to sign up. I have a wema account, it says i should input my bvn, photo and a picture of my signature. I have done the bvn and photo but each time I take a picture of my signature it always says ""maximum image size exceeded"". Please how can I solve this problem?",1
2021,I just love it,5
2021,Have been trying to login into my account for the past one week now it keep telling something went wrong that I should try again later so so annoying,1
2021,Good,5
2021,Nice,5
2021,It keep telling me l swapped my sim🙄,1
2021,Ples can I use my account without this app?,1
2021,Excellent,5
2021,"The app is user friendly, effective and convenient but the update prompts are becoming too frequent.",4
2021,Can't login in. Waiting for OTP for days now. Pls fix this,1
2021,I thought the problem is from my number... Alat please do something to this number changing issue,1
2021,"Exceptional. Easy to use and a friendly interface. Device loan option should include TVs, Home Theatres and other appliances.",5
2021,"Very bad, I've been managing the app for some time now but with this last update. I can no longer sign-in as the app kept asking me to verify my device and kept showing me a phone number that isn't even linked to my bank account. I have since been calling the customer service and all they kept telling me is ""we're sorry for the inconvenience"" I'm just begging them to allow me access to the app so I can move all my cash to my other accounts since this app has decided to be so useless.",1
2021,"Very absurd update. Anytime there is an update there will be a problem arising. I updated the app and I couldn't logging into my account, while I needed to make an urgent transaction. Poor mobile bank app.",1
2021,Great App,5
2021,"I don't know why it's not accepting my address, I want to edit but it's not even clicking This app na wa o it kept rejecting my uploads, now it's picture",3
2021,The app is good and normal transaction but now am seen debit restricted on my account without any reason and no response from them.,2
2021,I like it,3
2021,Very terrible experience,1
2021,I was trying to withdraw my money from the app and it kept on telling me that I recently swapped my sim and it not so and to add to it mess I have not been able to log in since yesterday. Pls fix this cos I want my money biko. Why can't I log in ???,1
2021,Good,5
2021,I can't login. Why can't you wema Alat operator leave the app the way it was before? What's the essence of updating and affecting almost everything. I might just change to another bank.,1
2021,"After downloading, I could'nt sign up, ""Proceed"" button didn't work. You guys really need to work on this app. I wasted my data for nothing",1
2021,You people at wema alat should fix this error of failed to login at once so that everyone should enjoy alat again,3
2021,Cool,5
2021,My only problem is that I can't create my alat pin I don't receive the OTP But good job with the app,4
2021,"Okay so I cannot transfer money using this app at all, they keep telling me I swapped my sim recently and I did not.. I cannot edit my profile,or upload an avatar.. I lodged countless complaints via email but never got a response.. even back then when I could transact back then was this annoying spending limit.. This app is becoming basically about fancy icons and trash performance.. so disappointing",1
2021,"The new update is nothing to write home about, I was compelled to update after the update, transfer wasn't going. Am pissed off.",1
2021,Updated the app and it now needs me to verify with a number that no longer exists. I avoided updating but suddenly felt the need to. I am regretting that now,1
2021,Awesome app,5
2021,Working perfecly,5
2021,"Good afternoon ma/sir/computer pls.i update this app this morning,and i have 25 plus in it i try too make a transfer for my wife hospital bill and is telling me incorrect password too many attempt suddenly like magic this una app log me out automatically i try too log in all is telling is that incorrect password pls i have money in this app help me out pls am begging am giving you guys 5 🌟 cause i know you can do this little help for me pls have sent an email so many times with anger pls help",5
2021,"Seriously speaking am so disappointed with this app on behalf of login is not not easy, but I did the login details but just to create my 4 digits pin is not working, They will give me 10 seconds count down upon it they won't send the code to me on my email.. Am very disappointed with this app",3
2021,WEMA kindly refund my money deducted for my ATM card which you refuses to give to me.,1
2021,"This app doesn't deserve any star, this app is a trash, a waste of data, how a mobile requires for BVN, your picture and photo of your signature, is as if am not the owner of the account, meanwhile other bank apps, you just need your card to signup, is as if i want to get loan from them or borrow money, nonsence",1
2021,"I can't log in, I'm being told unable to validate",1
2021,Good,3
2021,"This Application Is The Worst App Ever, To Upgrade Your Account Will Take Like Forever…",1
2021,"This app keeps performing poorer with almost every update. With this latest update I have been locked out from accessing my account because it keeps asking me to verify my device. I tried verifying but I never received the OTP needed for the verification even after the 30 seconds countdown, which I have attempted over 5 times. Please do something about this.",2
2021,At long last. I've been able to activate my card. Halleluyah!!!!!,1
2021,Good,5
2021,Good,5
2021,The App is fantastic make my bank transaction easier and pleasant. Thanks to Wema bank,4
2021,Have be en trying to use my Card to pay online but keep telling me Internal error Why? Even to use USSad is problem,1
2021,Good,4
2021,"Fully digital, no problem for now",4
2021,Exceptional and secure Banking system,5
2021,Good,3
2021,"How long will it take you guys to upgrade my account? I have uploaded the necessary documents for the past 2 months yet my account haven't be upgraded. Even to send money is very terrible, always bouncing back.",1
2021,"Have been trying to do transfer since moring, not going thru. What wrong",4
2021,I updated the app a few days ago and I haven't been able to log in my account to make transactions... I guess I was better off not updating the app cos I needed to make use of the cash in my account and I couldn't even do that... Pls kindly advise on what to do. Thanks,1
2021,"Please so can be good for we that use how resolve issue that may come up,",4
2021,The app is great but for one feature. I can't copy the account number I want to transfer to and paste it in the account number column. I just have to type it. That's a lot of stress.,3
2021,I love the app more than that of other bankd,5
2021,Nice and good.,5
2021,"In case you're planning to download this app, I advise you not to do so. The app is terrible! Took several attempts before I could successfully upload my pic. Now it's my address verification that's the problem, with no option on what to do. Customer service particularly poor. Can you imagine they replied my email with a blank page. They asked for my account number on Twitter, but they did nothing. Just wishing I could get my small money out of the frustrating app and say a permanent goodbye😏.",1
2021,Great!,3
2021,Love this app 100%,5
2021,One of the best banking app ever,5
2021,"Worst bank app ever, every upgrade suppose to turn the app to a better one but in their case its a reverse, you shouldnt be callint this upgrade maybe downgrade or something will be much better. Now i cant log into my account because i upgrade the app, its prompting to manage my calls i dont know when bank app started managing calls ooooooo",1
2021,The app is verry verry interesting.,2
2021,Nice job,4
2021,Its really good.,5
2021,It is a very good app,4
2021,Very good app,4
2021,I like it,5
2021,"For me, Alat app is working perfectly",5
2021,This app is really making sick since I have update my app I cant login and keeps verify my phone number which is not sending me otp which kind problem be this,1
2021,"Why are you always updating this application? because I don't see anything new in it, apart from the stress I have to go through after misplacing the phone number I registered with so I can access the mobile app...I have been using this mobile app for a while, why do I need to be verifying anything now using otp.",2
2021,Fine,5
2021,"Complete BS. I cant send money to saved beneficiaries unless I type the acc no., when I transfer money, recepients dont get the funds once it is a wkd, I bought electricity token & didnt get any token, when I finally did over 24hrs later, the token didnt work and it took them 3mths of me calling & sending emails & eventually twitter for them to tell me that I needed to contact Ekedc to resolve the issue, now, i cant login to the app, it says I shld verify device switch with token but no token!",1
2021,Awesome,5
2021,Very poor functionality. I'm stranded in a remote area because I can't access my app. I was magically logged out and need an OTP sent to a deactivated number to register my device. Customer care don't help much as well.,1
2021,Can i get loan without ATM card?,5
2021,"App is fast, has nice theme and user-friendly interface",5
2021,Please why did bring up update for this app when y'all knew you're not capable yet...I updated my app and now I can't get into the app again...the OTP didn't send everything is just frustrating 😠😠😡,1
2021,Otppppp,1
2021,Good,5
2021,I use my account to make online transaction and the transaction was not successful and i have been debited since january they did not reverse my money they are just told me that they are working on it since 20/02/2021 i'm tired for using this bank😡😡😡,1
2021,TERRIBLE. I'VE BEEN LOCKED OUT OF MY ACCOUNT!!!?,1
2021,After updating this app... I can't login... The OTP has not been sent... I don't know what the problem is... Please get back to me.,1
2021,OTP not received pls help,1
2021,Very Nice and straight fowards app. But still unable to do other things Exept MONEY transfer,3
2021,"After updating the app, I was required to verify via OTP. And you people refuse to send an otp to my digits. Now I can't login.",3
2021,They refused to deliver my debit card after I requested for it and the charges deducted.. Nonsense bank,1
2021,Best mobile banking ever. I don't regret using it,5
2021,It is very discouraging. Worse experience ever. Not a very good app. Needs to be changed.,1
2021,Good,5
2021,Am yet to receive an otp message since I updated this app ..and I can't log in on my account,3
2021,Good app,5
2021,What's really wrong with this app I can't change my phone number with this app please admin do something about it and I can't transfer anymore please you guys should fix this issues other wise I will withdraw my self from wema,1
2021,Do i need to have a wema bank account to use this app?,2
2021,Nice app,4
2021,Efficient,3
2021,Excellent,5
2021,"I dont understand few things about this app, why does ALL my beneficiary come up with the name 'brandon logan' with the with different account number i dont know,even after i set nickname for mg beneficiaries , brandon logan never seems to change , all my 8 beneficiaries come up as brandon logan and every time i almost send money to some i dont want to send money to,please fix that and also why after transaction alert wont come untill after like 12hours ,please fix that too.",3
2021,Please what's meaning of OTP you asked for i can't log in to my account since I updated,2
2021,"I'm giving one star because I'm tired of updating the app all time. I don't see any important changes in the newer versions, yet you make me update them all the time.",1
2021,"Nice banking app, I love the way I'm able to save money using the 'goal' option... but in the device lending option, I wish you could include Opay among the banks included",4
2021,Yo this last update kind of weird. Got me confused initially.,5
2021,The app is giving me problem...... It's telling me I just swapped my sim which I didn't......... I've sent various messages but it's taking forever to get a reply ..... Even to send otp na problem...... It's just nonsense......... I'm quitting the bank for good....... Just give me chance to withdraw my money and I'll leave you alone.... Nonsense app,1
2021,"Nice App, keep improving.",5
2021,Very good,5
2021,I really enjoyed it,5
2021,It is a good app,5
2021,"This App does not allow you to input your data, which means once you data is not in their category you cannot access loans",2
2021,After I updated the app today I don't have access to login again it keep showing error that I switched device which is not please do something about it.,1
2021,"It is very difficult to get a loan from this app, how can I apply for a loan and how can i get a debit card, I need a debit card",5
2021,I guess this App is the Best💥👍,5
2021,Fantastic experience,5
2021,nice app i really enjoy it,4
2021,Excellent,5
2021,"Customer care service is absolutely terrible,made complain three weeks no response, nothing till today.",2
2021,"Wema bank online banking called Alat is the most disgusting banking system have ever known, from one problem to another, from no documentation to debit Restriction to address is not verified to picture is not cleared enough to you miss our WhatsApp call etc.......",1
2021,Wonderful and exciting,3
2021,Great,5
2021,"Superb, the best!",5
2021,GOOD,5
2021,Best digital banking app ever.,5
2021,"I just updated the ALAT app on my phone and can't make any transaction gas it prompts me to enter OTP sent to my phone number which was never sent. I logged in on ALAT Web and that is also requesting for an OTP which was not sent. It was a mistake updating this app, and now it has logged me out.",1
2021,Good,5
2021,Perfect,5
2021,"Good app It help me to control my money and I can invest and see what is going on, but I can't upload my picture and signature",4
2021,"I'm experiencing the same issues with uko. I cant send money on the app, its always saying i switched phones. Even if i will update it, how do I do that? I should be directed on the app. Not everyone enjoys going to the bank in this sensitive season.",1
2021,User friendly. Good,4
2021,"This app is very good and interesting i love, keep it up",5
2021,"This app had a lot of potential to be good, but fumbled. Firstly, whenever I want to login to the app, it displays the biometrics failed message. When I put my finger on my sensor, it still opens, which is misleading. The app is also not letting me fund my account. Even though I have given it all my personal details, I cannot fund my account at all for some odd reason. I am very disappointed as this is not how it used to be when I initially got the application and I expected much better from it.",1
2021,Wonderful bank,5
2021,"Please stop updating your app, it becomes difficult to login after updating. I've not been able to login since I updated it. What's the way out, please?",1
2021,This app just got worst I have been unable to withdraw money and send money,1
2021,"Very excellent, easy to use and professional",5
2021,I love it. State of the art app,5
2021,Digital trailer,5
2021,It is a nice app and very convenient for use,2
2021,Good,3
2021,"I wanted to use my biometric to log in as usual. Only to be told that I changed my device after updating the app. Now I'm trying to change my password and I can't. The app is locked cz I tried to use the ""usual"" finger print about thrice. I can't log in, I can't make transfers. Please fix it I beg you people.",3
2021,This app is very fast and reliable.,4
2021,I just updated my app now and its saying I have to verify then its sending my otp to another instead of number,1
2021,Very reliable,5
2021,I can't say transfer from my uba acc to alat acc It says the acc number is not recognized,5
2021,"While I was downloading this app, I saw comments that needed attention. But thinking that the issues had been resolved, I went ahead and download the app, but it's still not satisfying. While I try to relogin, the app keep telling me no value after all my credentials are correct, which I also received email about successful login. Pls Admin, this a financial issue try as urgent to resolve these problems so that people can have a good experience. Thanks",2
2021,"Can someone please explain to me why Everytime update for this mobile app is done one can't use the app thereafter, WEMA please do something. Now I can't transact on my mobile App for few days now after the very last update it's not fair.",1
2021,Very good,5
2021,Alat app is easy and convenient to use. It's equally reliable. Thumbs up,5
2021,Very nice,5
2021,Great !!!,5
2021,Best mobile banking app Very relaible and seemless .,5
2021,The upgrade is a total rubbish. Resolve my issues or complains or you loose me as your customer.,1
2021,"Why would the App be asking me to allow phone calls before I can be allowed to use the app, these ideas of privacy invasion is getting out of hand.",1
2021,Good,5
2021,"This AlAT APP is so frustrating, if there is anyway a can give it anything lower than zero percent that's what it foolish app deserve. It kept requesting for picture after several times of uploading my picture",1
2021,👍🏽,4
2021,Very good,5
2021,Good app keep it more,5
2021,Good,4
2021,"I have opened an Alat acct since Nov 2020 and up till now the acct is still debit restricted and both my signature and selfie are being rejected each time i re-upload them,reached out to customer care service,still nothing yet and i have some money in the acct already",1
2021,"App has improved now, even though it could be better. The save option after making a transfer does not come most times.",3
2021,Life is easy with Alat,5
2021,"This app is really fraustrating , they my account is inactive and have provide all the neccesary document needed , still my account is still inactive . pls rectify my account as soon as possible .",2
2021,"Awesome, beyond my expectation👌 Hoping for more advancement...",4
2021,Nice,5
2021,Excellent,4
2021,"So amazing,have been enjoying it since last year..",4
2021,"very fantastic, easy to use, perfect working",5
2021,The Update works fine just that you might need to log in username and password.. First and verify your phone number again. For the device.. Great work ALAT,5
2021,Excellent banking app,5
2021,The best,5
2021,I dont understand this new update requesting OTP without permission from account holder. I mean OTP should be a thing of request. How about if the phone number is lost now tha getting to retrieve sim cards are almost not possible.,1
2021,The app is good.,5
2021,The performance is poor. When I login with finger print it will not go and ask my password again before it login. If you can fix this I will change my feedback,2
2021,It's great so far,5
2021,Good,5
2021,Best app,5
2021,Excellent,5
2021,Love the design. I can't get an sms (ticket number) when I apply for a loan. The design is good though.,4
2021,Great app!!!,5
2021,"Why do I need to grant Contacts permission or allow to manage my phone calls in order to be able to use the app? This is counter-privacy, I'd rather you review this permission request.",2
2021,This app sucks 😡.. I cant link my bvn after i opened the wallet acct ans nw the app has now deducted #20 out of my deposited money... For wat i still dont knw ... I hope something can be done thanks.. Tho d Customer care services are ok but the app needs alot of improvement🙏,1
2021,Great app,5
2021,App unresponsive often.,2
2021,"This app is getting difficulty and frustrating as the update keep going on, my details are different from what is in my bvn or do you guys have another data base on my profile, and with this reason i can't even start any goals or saving while the server is asking me for an update on my account..",1
2021,"I will never update this Application again. Had a bad experience the last time I did it. Had to be calling the customer care before I could assess my Account, with my hard earned airtime I had to review other people's comment as soon as I saw the update. It goes a long way to show that Wema Bank IT department has to be up and doing. When you update is to give a better result. As it is I will not update this Application.",1
2021,Great,4
2021,Satisfactory,5
2021,"After upgrading the app yesterday, I haven't been able to log in . It keeps saying I should verify my device and keeps sending OTP to a number I don't have access to . I am very disappointed as I can't perform any transactions now .",1
2021,Confirm,5
2021,Poor App! I have been locked out of my accounts Since i updated the crass called ALAT. Im not receiving OTP even when tried severally.,1
2021,Nice Bank,5
2021,"Unable to login, keep saying error after updating",1
2021,Nice 🙂 app,5
2021,Very good app...keep the good job💪,5
2021,Best bank ever,5
2021,"I regret putting my money here, a simple issue you guys could not resolve. Im disappointed. Kuda is the best",1
2021,Good!,5
2021,Excellent,5
2021,Very good,5
2021,Update notification every now and then without major improvement this pure nonsense.,1
2021,It's very good.,5
2021,Cool,5
2021,Superb,5
2021,Nice one,4
2021,A better app version. Just upgraded to 4stars.,4
2021,Impressive,4
2021,Excellent App. I just love everything about it. I have been using it for a while. I love the interface.,5
2021,Updating has log me out now i cant login,1
2021,Rated R Very Good App,5
2021,Nice App but it takes longer time to verify account.. I was told they couldn't verify my address but the app won't allow me to update the address instead it kept displaying the previous address... I still haven't gotten my account verified in about 5 days now... That is annoying,3
2021,The app is really nice...🔥🔥,5
2021,Quite good,4
2021,Network problem is constantly disrupting transactions,3
2021,"Very good, but would like to suggest a dark theme for this app",4
2021,Cool,5
2021,Excellent,5
2021,Nice,4
2021,Good,4
2021,"ALAT has been my favorite banking apps of all time, I just got a gadget loan to buy my current phone. Keep up the good work",5
2021,Its okay for my nature Buh i was debited for an unsuccessful transfer and have not been refunded,3
2021,Excellent service,5
2021,"This app, despite the attractive user interface is the most unreliable banking app I have. Sometimes, it doesn't even load and even when it does, it will have difficulties in loading be benficiaries.",2
2021,Love the app. It is amazing.,5
2021,Best Ban Best app,5
2021,ALAT; SIMPLY AMAZING!!,5
2021,Splendid 🥰,5
2021,Business,1
2021,Perfect,4
2021,Very interesting,5
2021,Nice,5
2021,Excellent,5
2021,Easy to use,5
2021,It's up to standard,5
2021,Kudos ....this is the fastest bank app I have ever used ❤️,5
2021,Great App. I love it,5
2021,Good,5
2021,I was unable to use my fingerprints for the login,1
2021,Perfect,5
2021,Nice app but sometimes having network issues during transactions,5
2021,"Every time an update is released there's always one new issue. Now I can't send money, the error generated was ""You swapped sim recently, please veryify phone number before proceeding with transaction"" and I'm trying to understand what they mean cuz I didn't swap my sim neither did I change my phone number. What's going on? I've sent you emails but didn't get a response and I've tried calling your customer care and it takes 24 hours to answer one phone call. I'm tired of this bank sincerely.",1
2021,The best banking app,5
2021,Best app so far... Wema all the way,5
2021,Good appp,5
2021,It's a very wonderful App easy to use welldone,5
2021,Please allow pasting of account number,2
2021,Fast and reliable,5
2021,"I've been having issue with my Alat account for more than 2 years now, the customer care is so bad that they're unable to fix just a mobile banking app. I made endless calls, texts and mailing including online chat with their so called customer representatives and all still seems to be abortive.... You guys don't deserve my one STAR ✨ at all.",1
2021,This app is nonsense... trying to verify my new device displaying errors.... failed bank,1
2021,I can't set up my card control! All it keep indicating is Oops!! Error occurred setting your card control setup,1
2021,Satisfactory service,3
2021,Great App.,5
2021,"Updated the app yesterday morning and now I can't even log in to the app. Keeps saying ""Oops, something went wrong, please try again"" for over 12 hours now. The most annoying part is I have my money in stashes else I would have just used ussd or ATM to transfer. This is frustrating 😠",2
2021,Best app safe,5
2021,"Please my love once don't you ever used this app because I don't want any one to fall a victim again, as results of inefficient service of this bank, my wife was at labour room and I was ask to pay some bills my was I have my money in my Alat, when I tried to transfer some money for the bill what on it is debit restriction, I know call customer service for assistance they ask to my NIN and NEPA which I did that I should for 48hrs, for several days know 5dys nothing has been done, pls stay away.",1
2021,"Worst app ever. They are scam. Please dont ever download this app report them to cbn and google. They put a debit restriction on my own hard earned money. Promising to resolve it in 48hours. This is one week and nothing is done. Ive called them, texted and did everything. This is a fraudulent app...",1
2021,"My app hasn't been functioning for about 2 days now, on my infinix zero8. Please fix it.",1
2021,"Alat what happened. You use to be good but now I can't even make transfers, the app is lagging. Really poor. Since 2020 and yet no fix",1
2021,This app is working superbly! Very efficient and quick,5
2021,"I had trusted this app but it disappointed me, forcing me to come to Abuja from Jos only to locate a physical branch just to do withdrawal... After this long, I'm forced to officially move to close my account with you...",5
2021,Good...one,5
2021,"It is fast,easy,convinence and flexible",5
2021,"Just disgusting, can't recharge not to talk of paying bills. Just blank. Available balance also different from book balance at this digital age. Chatting with customers care on twitter too is a war. 2hrs to a day to reply. Bye to you guys",1
2021,Bad app 😠 I signed up and it work well... but later I can't log in again....I keep on trying to fix it but is it not working Please work on your app please,1
2021,"There is something seriously wrong with this app! After lodging several complaints to the authority, i still can't process debit card request.",1
2021,The best 👍🏽,5
2021,This is by far the worst banking app I've ever come across There's no customer care representative that will ever be available I wasted more than 10minutes on hold while it said they where tending to another customer I'll have to make a decision to leave wema and alat as a whole Worst banking experience,1
2021,Excellent apps. Very useful,5
2021,Can't update my documents on this application can't believe this is happening in this generation,1
2021,Excellent app,5
2021,"The app is not good, i can't transfer to other banks",1
2021,Good,1
2021,Unable to login for a month now,2
2021,Keep up 👆 the good work ☑️ Excellent 👍,5
2021,Still the same issue! I can't login my email not found with any account! Damm! am closing my account!,1
2021,Good,4
2021,Easy to use and efficient,5
2021,Good so far,4
2021,This app is not good again I can't withdraw again 😭😭😭,1
2021,This is what I described as banking made easy.,5
2021,Sooooo wack app.,1
2021,good,5
2021,Good,5
2021,I requested for loan but they haven't paid me,1
2021,Hate the bank,1
2021,"Very nice app to use, it is easier, colourful and also it's faster to use for transaction. I love it.",4
2021,Cool and Fantastic,5
2021,This is not an app o.. At all... You people should fix up asap.. I have been trying to scan my signature for hours tori oloun...Please fix up... Oloun a wa pelu re,1
2021,Nice one,5
2021,"Its so sad i cant pay bills at the very time i wish, you deduct money from account without showing in my history the essence of the deduction. We love you guys but you have to fix this errors.",2
2021,Refuse to be install after adding special characters,1
2021,"Awful experience... My money got trapped in the account, and have been trying to connect with their customer service all to no avail, and I need my money urgently. Worse bank app ever",1
2021,"I still can't buy airtime, pay bills on the app. Its really annoyin",1
2021,Easy to use,5
2021,Good,5
2021,"You guys stated clearly you received my documents which you also said was going to be processed within two working weeks, it's almost a month+ and you still showing me same thing.",2
2021,"Alat since last week i cant access my app,and have send messages and went to the bank same thing, seriously very bad of you which am still onenof yiur agent.",2
2021,"Too slow,have not be able to update my account,pleaae help me out.Thank.",2
2021,The app is not working on my phone I even regret upgrading since I upgraded it is just telling my Gmail is not connected to Alat,1
2021,"I don't really have an intention to give it a star but I do that in order to write this review. I got my ALAT ACCOUNT OPENED IN THE YEAR 2017 AND I KEEP FUNDING IT NOT KNOWING THAT IT'S GONNA BE A BIG ISSUES FOR ME TO GET MY MONEY BACK WHEN NEEDED. BUT TO GOD BE THE GLORY AM FURTUNATE TO WITHDRAW ALL MY MONEY THROUGH THE ATM @ a POS stand, AFTER 3YEARS BY WHICH MY ACCOUNT HAS BEEN LOCK TO MAKE NO TRANSACTIONS. ALAT IS A NO GOING AREA TRY KUDA BANK APP THATS THE BEST..",1
2021,It the best ever,3
2021,Pls i dint know what is happening this days i havent gottrn my atm since last year pls is unfair do something about it,1
2021,"This app is the worst app, I have ever used, without bvn verification I can't event transfer cash to another bank.Now my money is stocked in the account, all I can do now is to just buy recharge card, such a worst app I have ever come across of",1
2021,Very good,5
2021,How do i downgrade please i dont like the new vision again i swear,1
2021,I registered some hours ago and it's been so difficult for me to create my pin and I have tried it several still dont get OTP that's suppose to send to my mail... You guys should pls reply as soon as possible.,4
2021,"Tried to recharge, network error, using the online.alat, I was debited twice without receiving the airtime... Tried to report the error but it's saying error again.... It's better you improve your network and refund the money back please",1
2021,Good,5
2021,"The app used to be good but these days, not so much. I particularly get frustrated with the fact that it can't find accounts/beneficiaries even within the same bank (WEMA/ALAT)! This happens especially for Flutterwave-originated transactions; my other banking apps find the WEMA accounts but the ALAT app doesn't, thereby forcing me to send money from my ALAT to a GTB in order to transfer to a WEMA account!!! You see the stresss?!!! Fix the app guys!",2
2021,"The app is so frustrating and useless I was unable to login to my account through alat website, it keep showing ""Sorry, your profile has been locked temporarily"". I called costumer no genuine respond, send Email no reply even called costumer service this morning again not picking till my airtime was exhausted 😫",1
2021,So good,5
2021,DON'T DOWNLOAD THIS APP. IT IS A SCAM!!!!!! SCAMMM SCAMMMM SCAMMMMM SCAMMMMM APP...... DONT DOWNLOAD.... SCAM!!!!! SCAM!!!!!?!!,1
2021,I'm actually giving a 0 star if there's anything like that. I tried to create a dollar virtual card which one of the staffs in Wema recommended but to no avail. Keeps telling me feature is coming soon. You guys should be truthful please. I don't know if I'd like to recommend such app to colleagues and friends. Fix up!.,1
2021,"This app is too clumpy, i prefer the previous app, been having difficulty in making transfer for over a week now",1
2021,"This app is terrible. I cannot log in. It keeps saying my pin is incorrect. I have complained, yet I cannot see any improvement. It is the worst app I have ever seen.",1
2021,I was enjoying the app since I started using it not until last week that I could not log into my account.I don't know what the problem is,1
2021,"Awesome, been using the app for years now..it has never failed or disappointed, thumbs up guys keep the good work up....pls kindly add loan offers for salary earners.",5
2021,Terrible Couldn't get my transaction pin.,1
2021,"Been trying to upload my signature for weeks but it keeps telling me my signature was rejected , it's become so frustrating .. I give it more stars once this is resolved",1
2021,Fantastic and easy to navigate.,5
2021,Goff bad app,5
2021,Good,4
2021,Never thought a bank could be so inefficient but here I am. WORST BANK EVER!!! The app is no help to me. Called their customer care to help solve my problems but they couldn't help. so WHAT IS THE POINT OF HAVING A CUSTOMER CARE. They finna mess you up. Maybe it's just my account they are messing with. It's not funny. It will never be funny. I would advise anyone to empty out their account before they mess you up like me.,1
2021,Very efficient,5
2021,Good,5
2021,It's a very good app,5
2021,"Why can't you give loan to every individual, why only salary earner and goal",4
2021,Bank like no other,5
2021,It's more than 3 days i have not received my account number,3
2021,"Its a wonderful application, lovely bank too, although i have issues with the savings because my account hasn't yet been upgraded even afyer completing every necessary thing requested of me to do, olease kindly look into it, asides that its a great banking system, kudos to u guys. 🙌",5
2021,It keeps showing blank when i want to upload identity. I think this is a bug with the updated app,3
2021,Very Interesting,5
2021,"De app is very good and easy to use, but just Dat when I want to buy my EEdc tokon with it it debit me but it will not send the tonko for me to recharge with",5
2021,Wonderful,5
2021,The network issues are much.. I just wasted my mb,1
2021,"Am really annoyed by not just the app but the bank as a whole, I tried to transfer from the app, it will show that it's processing but no transaction will take place, the ussd platform is also wack, always on maintenance and the ussd procedure is too long. I regret banking with wema😡",1
2021,I like the app,5
2021,I download this app and i try to send money it not working It keep saying biometric fail and I delete it and download again now it gives me another problem saying my number was changed but I didn't change any number i need quick reply please,1
2021,Can't even open account since all this day's,1
2021,Good,4
2021,Very good app,4
2021,"Poor, why cant i transfer from my account sunce yesterday. And yiu keep charging fir stamp fee everyday.",1
2021,Not so good app. I can't seem to transfer to other banks. It keeps saying transfer failed,1
2021,"The app has been a very good app flexible and very reliable when making online payment not until today, I was debited 10000 Naira without crediting my Wallet and am yet to receive the refund. Pls do something I need my money back. Ur customer service centers are not responding",4
2021,Very good,5
2021,It is reliable,4
2021,"Gave this app 5 stars initially but have to change it to 1(if possible 0). To transfer has been an issue, they try to dictate how much I can send even after upgrading my account. Imagine trying to send 20k and I have to send 5k, 4k, 3k ...... till it reaches the amount yet they deduct transfer charges.",1
2021,"The app is getting worst. Take longer time to perform transactions. Error on log in everytime. Gateway error or programming error, so irritating and annoying",1
2021,Okay,5
2021,This new Alat is just rubbish... I upgraded 2days ago and its been giving me series of problems... I can't recharge nor transfer... Its keeps saying i swapped my number.... Its just so frustrating,1
2021,Very Good,4
2021,Perfect,5
2021,"After wasting my data to download, a popup came up telling me the app cannit be installed on my phone and that I should check out how to fix bug.",1
2021,It helps a lot,5
2021,I'm having problem with offloading your application,5
2021,Not bad,5
2021,The bank is an example of fake and scam bank. I have requested for Atm over 4months now but is yet to be delivered and yet they have debited my acct . I will advise people not to download the bank or bank with them they r scammers,1
2021,Good,5
2021,Nice one,1
2021,With the reviews I'm seeing here I think I will remain with the old version for now until everything is fixed this update wants me to delete all my existing apps all in the name of space before it can be updated. I have removed 3 apps already I cant do more please,1
2021,Its quite cool. The fact no need to get debit card before you make transfers. On your wema account.,3
2021,You guys are fast but that charges each transaction no make sense,3
2021,Good to use,5
2021,"Worst experience so far!!! Refered 3 customers, the first person got her debit card after 6 months of application and several mails, the second person never got from February 2020 till date, the third person couldn't even upload his ID and signature, nothing seems working out.",1
2021,"It very disappointe wen i forget my security question, very upsetting that wema can't do anything is issues that is very bad",1
2021,I don't think this app is running perfectly at all because I've been waiting for an OTP for an hour now but I didn't receive any text from anyone and I can't access my dashboard because I was been told that my password is incorrect and now my account has been deactivated and I'm still waiting for OTP........ When will I receive my OTP plsssssssss,1
2021,"I have been trying to reactivate my account for sometime now. After imputing my pin on the activate page, I get stuck there. There is no activate or continue that I can click on to leave the page.It's really frustrating",1
2021,"I have been using alat for years now without any issue but since when i updated it to this 4.4 version i could not even log in it keeps showing SOMETHING WENT WRONG, I call customer care service so many times, i also sent emails, but it seems even the developer knows nothing about the app, that makes the app useless and the customer attendant are unserious too, i am even tired of calling",1
2021,I cant control my card... Update your app please. Its amusing you went from 100 to 20 on a little time frame. I find it hard to use finger print to login. It sucks.,3
2021,The fetching of account issue is a pain and one of the biggest flaws of this app. How can i login and my account and details couldn't be fetched.,1
2021,Great.....and awesome,5
2021,I'll advice you guys to just get new developers ... Those your IT GUYS are not trying,1
2021,Excellent,5
2021,I requested for a debit card up to 2 months now I have not received the card. I have called your customer service several times and they promised to get back. Still nothing was done.,1
2021,Thank you for making banking Easy,5
2021,The app is very very fine. Welm done Alat wema!,5
2021,Why don't you add finger Print login,5
2021,"I should have read the other reviews before downloading this buggy app and funding it. The app is extremely buggy and difficult to get around, making transfers are not by choice, guess they only let you when they want. App has lots of potential but as it is now, its a no no. Will delete as soon as I find a way to get my money out. Knew about this app over 2 years ago, you guys have had time to do.",1
2021,"This app isn't that good. I tried to register and as I went through with it, I noticed that everytime I want to snap my signature, it just halts and snaps nothing.. It was a waste of data and time for moi. They should fix up their work.",1
2021,You are just wasting people's time with this useless app.,1
2021,Your app keeps crashing please work on it,3
2021,I dont understand after I was asked to update I did and asked to inpute my password which I did and I have been waiting on the OTP forever why is that..,1
2021,"Very great,it goes instantly without delay.",5
2021,Nice,5
2021,"The app is doing good until the I want to reset my pin, omo, I don tired, I can't reset it. Horrible app",1
2021,Tried to create virtual dollar card displaying soon be available what the hell????,1
2021,How to switch to another wema bank account,1
2021,This is the best app,2
2021,Good,4
2021,Very good,4
2021,it makes sense nd it quickly connected. ..,5
2021,Too bad that an app which has received so much praise and encomiums before has now become an eyesore due to undue and unnecessary incessant updates and upgrades Now I can't access my funds which is meant for business sincerely it's highly ridiculous.,1
2021,Gud,5
2021,"Nice Platform. App display Biometric Error, would be nice if the issue is resolved.",5
2021,It is a great app...,5
2021,Awful. Even when network is stable it takes forever or fails to connect the links clicked. Very poor job done.,1
2021,It crashes too much and it's pretty annoying... Other than that no stress. Please do something about the crash. Thank you.,3
2021,So nice and good,5
2021,Fantastic,5
2021,Good,3
2021,What is the wisdom behind the modifications on this app if it performs far below what it used to be? I can't even access the bill payments option using android. Horrible.,1
2021,It wont snap my signature why is that please help check this out as i cant even register bad impression for a first time user,1
2021,"Since the update, the fingerprint feature stopped working... My money is stuck because I can't complete transactions without the fingerprint. Disappointed!",1
2021,"It's very easy to use, but needed to made it up to date so as to change registered with number.",5
2021,Rubbish app..have been trying to transfer money but it keeps bouncing me out and telling me to retry. Your network is so slow and I have updated the app severally.,1
2021,Daily contribution,1
2021,"why can't I remove that fingerprint stuff from my account and what's all this about ""you just changed your phone number"". I just don't understand how 1 update can spoil an app's UI",1
2021,It's been over 3 months this scammers has been holding my hard earned money. Everytime they keep asking me to upload a selfie after uploading they'll reject it. Asking I should take it in a well lit and white background for over 3 months now I can't transfer my money out of this scammers app since then. I have complained severely to their customer care on the social media but nothing happened. I made a great mistake of not reading people's review here before download and going on to put my money,1
2021,Amazing app of our time Digital banking to the world 💃💃💃💃💃,5
2021,I can't still get my pin done,3
2021,Not too good,5
2021,i can't download apps,1
2021,"Bad network always, unable to transfer to another bank, you need to upgrade, in fact I tired of ur bank. Very disappointed",1
2021,This bank is helpful but need to understand it better first,4
2021,It's a very nice app but please the card design section needs to be worked on. There's only one card design there.,4
2021,"This app update is really crazy, the transaction method is really wack!, I transferred money to someone and after like 10 minutes am still not debited for it when I tried to do it again I was debited twice immediately! And now my money is gone!... And most importantly there's not option to report an error in-app anymore which is really annoying...I'll now be calling one carzy customer care for 15 minutes 💔👿👿👿",1
2021,Why do i keep having Bradon Legon FCMB with repeated specified anount as my beneficiary list. Really worrisome. We should feel save with our banks. I know nobody with that name or is my acct hacked?,1
2021,Best,5
2021,"It's was a good app ever,easy to use",4
2021,Nice banking app,5
2021,"Great app. Am so much enjoying it. With the new v4.0, transaction are more seamless than their previous version. Keep it up and my 5* rating will remain forever",5
2021,Good,1
2021,"Bring back d older version,,,, i beg u guys,,,on this new one u guys have been trying to fetch my account for 5mnts now,,,its not i CANT MAKE ANY TRANSACTIONS OR SEE ANYTHING ON IT,,,WAT IS GOING ON!!!!!!!!!!!!!!!!!,,,BRING BACK THE OLDER VERSION,,WAT RUBBISH",1
2021,"At this century, i can't believe a reputable bank as Wema can still be developing low grade, disfunctioning app like this. You can't edit contact details, you can't verify account, the app keeps crashing, and a worst customer service reception. Get good developers to develop good apps and not this low budget app.",1
2021,Good mobile app,5
2021,"Horrible, i cant even sign up. Time waster..",1
2021,Cool,3
2021,"I have been trying to upload my full details for months now, i keep getting a blank page everytime i try to upload my identity card and this restricts me from exceeding a particular transfer limit.",1
2021,"I can't get past the registration process as where i'm suppose to snap my signature is stuck, it refuse to snap. What is wrong?",1
2021,This app is just annoyed,1
2021,i initially had a problem with the login as a result of failed OTP. might have been due to a downtime in the system. but they were fast to have it resolved.,4
2021,Keeps on saying no internet,1
2021,Cool,5
2021,I couldn't make any payments nor send money to anyone Soo frustrating,1
2021,"This app is great! I used to be a brick and mortar bank - only customer before, now I rarely need to go to the bank. Thanks, Wema for an app with such a user-friendly interface and clear navigation tools! However, I have a suggestion: I suggest the customer's address is displayed when you request for your bank statement. That way you won't have to go through the stress of going to the bank to collect your statement..",5
2021,"This Alat app is not easy to sign/long in to as you made it to be. I have been trying to sign up to it but was just taking me round and round in circle. What about upgrading the old website/sign in engine as that is quite straight forward and it makesjj life easier as it gives automatic update on every transactions made. So, everyone knows where we are or if there be any error this we can raise immediately. Please look into this please ASAP. Thank you Yemisi Ogunrinola",3
2021,Would you please review the biometrics? It's unresponsive and has been so since the new update. Thank you. It's working now. Thank you for the help!,5
2021,I'm not downloading any new version of this app again. I was able to lay my hands on version 3.5 its working fine for me. The only problem is that I can't use alat goals . I am downloading reaprite straight away for the purpose of creating goals. I hope the developers of this app will have sense this year.,1
2021,I am enjoying the app now,5
2021,why cant i send money😾😾😾 Please find something to do to it🙏🙏,2
2021,Amazing app,5
2021,I never knew Wema bank can be so incompetent and insensitive to the plight of her customers.,4
2021,👍,5
2021,"Quite horrible. This app should not exist in this generation. It's a great scam, time waster and problematic. It keeps on telling me that my profile has been deactivated that I should reset my password. I have tried to reset the password but still telling me ""oops something went wrong"" even up till now I can't access my account through the app. Quite frustrating!",1
2021,Since the latest update my fingerprint never works,2
2021,I want to open an alat account but it said my number has been registered,3
2021,Pls your biometric verification is not working again this is a big problem huh...pls fix this,5
2021,It has really improved my saving culture,4
2021,Too bad Can't upgrade your wallet with bvn And when your address is rejected. you can't resubmit the address and utility document,1
2021,Seamless,4
2021,"Am nt giving it any star av being trying to get into d app but its nt working after bvn ,picture den d signature z nt working ohhh its nt even allowing me to take any picture of it please find a solution cos i dont know y its nt working oooo",1
2021,So easy,5
2021,Good,3
2021,"Can you do something about the virtual dollar card! Its always on and off, now its not even working anymore",2
2021,I love Alat,5
2021,Excelence,5
2021,Have been unable to access my alat app with my tumprint passcode despite updating the app and deu to that i caould not do any transaction. Kindly help provide neccessary solution to this. Thanks,1
2021,Great experience,5
2021,Nice to use. Very reliable and trustworthy.,5
2021,I downloaded and i was asked to put my 4 digit pin.a question was asked and all the answers i gave non was correct.so pls help,2
2021,They have poor service as well as poor customer care. Nonsense bank.. I advise you do not open it,1
2021,I'm proud of this app,5
2021,Love,5
2021,It it's been 3 weeks since I ordered and paid for a new atm card and I've gotten absolutely nothing. If you are considering opening an account I promise you are better off with access bank. ***update after 2 months my debit card was finally *ready for delivery* It's been 2 months since I ordered and paid for a new atm card and on the 3rd of January 2021 I am no longer interested.,1
2021,"My experience is nothing to write home about... Am really disappointed that a financial institution i entrust my money to is a complete disgrace... How much does it take to get good developers to your team. This current team has nothing to offer and have done the worst job ever. One cannot do anything on an app you tagged ""digital bank"". You can't send money, order a card, or details Its better to stop putting money than to hear one morning that Wema/Alat has been hacked and all amout stolen",1
2021,Fantastic app,5
2021,Very easy and fast...well designed interface but it can be improve by making the saved beneficiaries to be able to use for transaction without having to type in the details. It should be able to go directly to transaction page with just a click on the choosen beneficiary,5
2021,Fantastic! Best bank app!,5
2021,Nice one,5
2021,"Worse platform ever, my money is stuck for almost a year now, I can't withdraw or make transactions",1
2021,This is rubbish compare to the outdated version. I cannot transfer to my saved beneficiaries neither can I view them. I did everything with ease before this rubbish upgraded version. I wanted to give it no star 🌟. You better bring back the old version. It is far better this one.,1
2021,"Installed the app on my new phone, says I should verify, but never got any OTP, tired of trying. It's okay,and easy to use",3
2021,I have been trying to generate the otp you sent to my registered bvn number but I still haven't seen it.just registering on the app.i hope am not making any mistake here,1
2021,"Please guy fix your bug, since DECEMBER 10th I've not been able to access my funds because it keeps saying biometrics failed and it's not a fault from my phone. It's a new year please let's be guided abeg",1
2020,One of the best banking app so far.love the new authorization sign in ....,5
2020,"Cool and fast, also reliable, just that sometimes I won't be able to transfer, but above all it's lovely, I love this facts that I can lock my ATM card access. Very very useful app.",4
2020,Better than ever before.,5
2020,I can't even transfer funds.,1
2020,"Since the latest update, I can't make transfers because it says I recently swapped my SIM, which I did not... Can you please fix this soon?",1
2020,"Worse app ever,trying to reactivate my account keep frustrating me.I sent a message via email I was blocked immediately.",1
2020,Problem while trying to upload id card,3
2020,"These updated applications are now a dilemma... I have an expired card and to request for a new one has been the problem for Alat. Trying mobile apps after filling the delivery form, and click on done, nothing was done rather still giving me the same page without proceeding. The app is a bunch of trash.",1
2020,The best,5
2020,"I just updated my Alat app. Problem now is that I can't access the App. It would not accept my password. I tried using the forgot password option, however, suspect that it is sending the reset Pin to the number that registered my BVN and I no longer use that phone number. PLEASE HELP",1
2020,It Serves better,5
2020,Excellent fintech services. Download now and you won't regret using Alat,5
2020,The Best,5
2020,Good and very helpful,5
2020,"There is no new thing about this app. The old version is better than this new version. In the old version, when you make transfer the reciept would reflect the reciever account name, account number, the bank, & amount but, the new will only reflect the bank only. How can we have payment detail? So, personally, i prefer the old version.",1
2020,Very bad,1
2020,Easy access to your account,3
2020,"The new update today is really bad!!! Its filled with bugs, keeps crashing and i haven't been able to complete any transaction today... Thank God for Ussd if not you guys would have spoilt business today Edit Issue resolved promptly arguably the best online bank big kudos to the alat team Also i noticed small change disappears from my account without reason please look into this",5
2020,Very fast and reliable,1
2020,It wont upgrade neither allow me fo transfer or other transactions.,1
2020,"My preferred bank app, very seamless and secured",5
2020,"Why is my account on debit restriction and you can remove SMS alert charges, this looks like a fraud to me. please there is a debit restriction on my account. Please I Hope this account is working well because I have submitted it for a payment that is quiet huge. So please try and help me look into this.",1
2020,Good,5
2020,Very good,5
2020,Nice job,5
2020,Best mobile App ever,5
2020,"Can you please go back to the 3. Version? I can't buy airtime, can't pay for data, can't buy electricity, can't generate payment receipt can't even do many basic things. I'm tired",1
2020,I was about downloading this app when I suddenly read comments of customers experience of this update app not working. This is a big issue that needs to be fixed. To be honest I decided to cancel the update and left the old app on my phone which works for me perfectly. Nigerians deserve the best service. Why create an app that doesn't work. Please treat as a matter of urgency and fix this stuff immediately. Thank you.,1
2020,I'M SO DISAPPOINTED. THE APP IS A DISASTER.,1
2020,Don't download it It's very worse,1
2020,"Unlike Wema I knew, Alert app has improved considerably. I hope that it stays so, or at least improves.",4
2020,Fingerprint login is not working,1
2020,this apps is superbly okay.,5
2020,"I uploaded a photo and signature again after being forced to do so after I updated the app. Now I'm trying to send money and its giving a 20k limit, until photo and signature has been verified. I did that long ago and it was verified and accepted, it's not even letting me post another. Deleted and downloading again, trying to see if it'll work this time. Very annoying, do something about it. Update: 2 months later and still, nothing has been done",1
2020,This app is totally worse 😡😡😡😡😡 I can't even make Transfer,1
2020,Purrfect thanks,5
2020,Better option to bank visits,5
2020,The Bank make me happy in any transaction,5
2020,Confiniently,5
2020,"After the update, the app became rubbish. Nothing absolutely could be done on the app. Kindly work on it and make it work better.",1
2020,I'm waiting to do some transactions before I comment.,3
2020,Good,5
2020,Good,5
2020,"The app is effective, no delay",4
2020,"Alat, I have sent so many screenshots of my problem... I have gotten so many mails back from you all promising one solution or the other... Yet nothing has been done... Still the same problem.... Over and over....",1
2020,Poor customer service relation and management,1
2020,ALAT is a very good banking app,5
2020,"Best App so far,very fast and easy to use.",5
2020,"I think it's high time you guys need to close all your offices, firstly, I want to ask what's the difference between Wema bank account and Wema Alat? What a hell I installed Wema alat and I can't login the app with my normal Wema acct. It's incompetence on your part. Better close all your offices in the country. You are not fully digitalized at all as you claimed to be. Meanwhile, after the response from the developer, the app has indeed improve and performance is better. Thanks",4
2020,Fantastic,5
2020,"I'm not enjoying it at all, I'm having difficulty navigating my way through",2
2020,It's a great aop,5
2020,"So I can't do anything because your upgrade to make a fancy app is affecting everything, it can't read biometrics and worse it's just no different from a banking queue",1
2020,Wonderful fast app,5
2020,Good,5
2020,"I love it, it really helps me do more, didn't fancy using before, but I love tge upgrade",4
2020,Very fast and reliable,5
2020,Great but network problem,5
2020,Great work guys...it gets better with each update,5
2020,"This app is nothing short of a disaster. After taking months and another update to be able to log in finally, I can't send money because it keeps telling me i swapped my SIM, which I didn't. I can't even edit my contact info as it has requested me to do. Lastly, I have no idea who Brandon Logan from FCMB is, but i can see that name on my saved beneficiary list. To say I am disappointed is to make an understatement.",1
2020,"The upgrade is the worst , everything is slower, takes forever to load i hate it",1
2020,It's not that bad,5
2020,"This upgrade is not it, I can't do anything on the app, I can't even view my accounts, once I click on accounts the app will close automatically. This has been happening for months.",1
2020,This mobile app is totally bad i uploaded my documents more than 20 times and still not working i don't know what to do again,1
2020,Good,2
2020,For me alat is the best app ever is very easy to operate and to understand I love it I can recommend alat.,5
2020,Wonderful,5
2020,"Alat app is not working properly at all have been trying to do transfer since morning is not successfully, failing since morning u guys really need to fix this app",1
2020,Im unable to recharge and i dont know why,2
2020,Just starting to use it,2
2020,Good,5
2020,Terrible for short. How can an app suddenly lose accounts on it and still be called an app. App that tells me my accounts are no more on the app is not just useless but a disaster like someone posted. Starless...chose 1star so that I can post...indeed no star for this Alat!,1
2020,Impressive,5
2020,"Had i know i shouldn't have upgrade it. So annoying, i cant even make transfer just giving one unneccessarry excuse",2
2020,"I really don't understand this app, I can't access my account for almost two days now.",2
2020,Excellent performance when use.,5
2020,It always hangs all the time I'm sick and tired of this app,1
2020,I have been having terrible experience on this upgraded App for like month nkw . I can’t even login successfully to carry out any transaction.. It bring me back to my home screen immediately I login on the App.,2
2020,Horrible application..God forbid I've been trying to get my OTP for my pin ..and it isn't working..I've been trying for 2 weeks now..I wish I could give it Zero stars.. I still can't get my OTP ..the worst bank application out there,1
2020,Nice app ALAT WEMA,5
2020,Ever since I updated this app I can no longer use western union to recieve money,1
2020,Excellent,5
2020,Good app.. For loan,5
2020,Very very helpful,5
2020,Take much time to accept acct number transfering to.,1
2020,"No star at all. The idea is an absolutely great one! One if a kind even. I would have loved to be a customer but the app is totally useless, very unprofessionally put together.who ever the developer us should be fired and sued for ruining what could have been an outstanding app.",1
2020,Very good,4
2020,Very Very poor service with this application and their website,1
2020,This is the worst online banking app ever! Bad customer service! Bad bill payment! I can't even transfer to another bank since my last three month with this app! I called the customer care today with my own credit! And they didn't even resolve it! Imagine calling the customer service with my own credit and still they will remove charges on every bill payment! I'm so fraustrated and this could be my last transaction with this app. Sha refund my money first!,1
2020,My account was lock cant get on it what can i do,1
2020,Grate good update,5
2020,"Why must I update this app Everytime? Its unfair 😢😄🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🏚️🏚️🏚️🏚️🏚️🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🏚️🙃. Its so annoying, i hate the fact that I have to update it every day why? Its not good.....",1
2020,This is the best that I've used.,5
2020,Good,4
2020,I love the app! Best banking app I ever used. Thank you!,5
2020,Good,5
2020,Very perfect,5
2020,"First of all, my password on app don't sync with the website. After the last update, fingerprints are now unusable. Able to log in to app, unable to log in to web as it keeps telling error. Your last update was a complete disaster. Please fix",1
2020,This is the best banking app you can get in Africa. It gives you access to full the banking operations. You are indirectly your bank manager and MD.,5
2020,Great,5
2020,I don't know your problem with this your useless updates almost everytime most of the good services you were respected for is no where to be found am just going to open another bank account asap,1
2020,"I enjoy this app and I made it my number one bank account. The only problem I have is my card, I ordered for my debit card and I am yet to receive it. When I go and try to order again, it says I already have a card. I wonder where the card is and who is in possession of the card. Pls I will be glad if the card issue us fixed. Thanks e",5
2020,Excellent,5
2020,"I cant make transfers , i don't know why, it kept on saying processing, moreover, my details have not been verified in 3 weeks and it was meant for two days, you need to improve on your app",1
2020,Excellent 👍,5
2020,Nice interface,5
2020,"Very effective and efficient to use, easy to use, its one of the best banking application i have ever used in recent time.",5
2020,Very good,5
2020,I can't login with my mail again because I lost my sim,5
2020,Good,3
2020,Nice,4
2020,"Too bad. Deleted. Went from best to worst, change your developers. Not gonna give it another shot tho. Bye.",1
2020,Good,5
2020,Super! I love love it!,5
2020,Tried several times to use the app to request for a loan not successful. Though the app was okay before upgrading.,3
2020,Great,5
2020,Thanks for this apps,5
2020,Cool,5
2020,Unable y access saved beneficiary. After swiping left a del icon & fwd/backward arrow shows & neither cn b assessed as a click returns me to d previous page,2
2020,The app is unable to scan my face successfully. I have spent 3 days struggling to onboard myself as a new customer but to no avail. We are many having same experience. Please fix this asap,2
2020,"I've tried to avoid givingy reviews so you guy can have customers but I think I've gone through a lot with you guy, especially when it is my own money, and this app has shown me more incompetence than I expected. Since 2017 I've not been able to withdraw a dime it is one issue to the other. Tbh its better to go to a banking hall than using this app. I ditch this app the day I get my funds.",1
2020,Excellent,5
2020,"It runs smoothly, easily the best banking app I have used.",5
2020,"I can't make transfer with the app, the response I always get is that you swapped your Sim recently, please verify before proceeding to transaction which I've done but still it won't work",3
2020,Fix The Touch I.D... It misbehaves,3
2020,Very good keep it up,5
2020,This is what I can offer for now. Because the app keeps misbehaving by stop working after opening,3
2020,Greatest,5
2020,Useless online banking.. Do i need to go to ur branch before i can be verified?.. Rubbish bank.. Pls return my money..,1
2020,It is pleasing to discover that all my concerns with the previous update has been rectified. Thanks to the Alat team.,5
2020,Awesome,4
2020,Awesome,5
2020,"With all these complains and 1 star rating, am not sure if I can use this app . Better I do my thing in the bank",1
2020,"I meet a woman on road who yold me about alat am sk happy to listen to the woman, alat has never give me unsolved issue, even tho i had a issue, they will reply you immediately and solve it, ONCE AGAIN KUDOS TO WEMA",5
2020,"You people are fraud. Since last year, u suspended all virtual dollar cards (According to your customer service agents) and you never gave me my balance on the dollar card till this very moment. The money is small, but I am now ready to push even mountain to get my money back. I even thought you people were real when u stated in your update that the virtual dollar card is back but it was just a lie. Do you people know what u have cost me? You made me lose my advertising rights on Facebook.",1
2020,Noted,2
2020,Just awesome thank you for this wonderful opportunity that remove 90% banking stress,5
2020,I can't perform a transfer from my account,1
2020,Nice mobile app,5
2020,Simply amazing,5
2020,"I just love Alat It's all everyone young or old gat to have. But Dear Alat team, you can do us well by reducing charges on transfers. It way too much. Thanks in advance.",5
2020,Gives you the best....,4
2020,Good,5
2020,Very reliable in service,3
2020,Awesome,5
2020,Why is it weekly update of this application?,1
2020,"I'm actually giving 2 stars for now I may come back and rerate when you've fixed it. I actually can't turn off touch id option even though there's a button to turn it off there, I feel it's a bug but you've made more than one update of the app and you've not fixed it, so till you do I'm giving you a 2 star rating, Thanks",2
2020,After creating an account and making transactions i couldn't log in anymore,1
2020,Good,2
2020,Good application easy to verify,5
2020,The app was good before but after updated it turn bad,1
2020,Since I have been trying go generate my pin How on hell will they give someone 10 seconds for him to input an otp In which the otp will arrive around 6 seconds Pls I am begging pls increase the time which give for d otp to arrive,2
2020,Very nice and fast,4
2020,I have been unable to log in to my account since on sunday it is telling me they can't validate my devices i'm tired of this app to be honest stupid bank,1
2020,I always feel good about this app,5
2020,Still the best ever..... 💯% Cool,5
2020,Bugged The app is so full of bugs. You should resolve and release update,2
2020,Good,5
2020,It's good,5
2020,Sumptuous,4
2020,Very good app,5
2020,Great app. Keep it up,4
2020,The app is working well for me. L,5
2020,"This is totally rubbish, to transfer with this app nah problem,.",1
2020,💪🏾🎱,5
2020,Awesome,5
2020,Nice app What a wonderful app,5
2020,"I have not been able to link my BVN since I downloaded it, your custom care is trash. No response since I complained over a month ago. Nothing is working well with the app.",1
2020,Pls can u make the app able to request refund when money is sent to a wrong account or scammed through mobile app,2
2020,Great,5
2020,Best app ever. Bank App like no other,5
2020,Fast and Working perfectly... Deserved this five star 🌟,5
2020,Its a reliable app,4
2020,Nice app,5
2020,"App is epileptic, and disappoints regularly.",2
2020,Very useless app..the old app was working fine but they just had to spoil everything,1
2020,My outgoing transactions always fail. Always! And why did you remove the card designs? Only one wack design available. Verve again. Fix up!,2
2020,"Saved beneficiaries is just useless, I can't click on it to transfer. I have to start asking for account numbers over and over. Why do I have to save a beneficiary when I can't click on it to transfer?",4
2020,Good,5
2020,Excellent,5
2020,I love you guys,5
2020,Abubakar shuaibu,5
2020,Verbatim,5
2020,The app is good and nice shot note How can i get my ATM please,5
2020,Alat app has be great and is working well I have been using it for over 3yrs now but the only issue is that student loan is not available and there is no laptop in the device loan,5
2020,"It's reliable, good for monitoring credit,it can also manage auto insurance",5
2020,Excellent,5
2020,The app is nice and great.,1
2020,Best business App,5
2020,Best of the best... Words cant express how much i am satisfied with this bank,5
2020,Fantastic app,5
2020,"Just yesterday, I tried to pay into my betting account but it has not been credited. And don't tell me to send an email. I have already done that with pictures. Pls see to it. Till now, no credit back into my acct",1
2020,I don't like the way you ask me to update this app. in less than 2 months have done more than four to five update... You should remove this app and save us the stress... Is that how other Banks do updates???,2
2020,It is a nice app,3
2020,Misbehaving,1
2020,Awesome app,5
2020,Nice and friendly to use,5
2020,You are not consistent with your quality though but this update is okay,4
2020,Fantastic,5
2020,I update to the latest version today but since morning up to this time I can't login again. Verify my device again to generate OTP. It return error message that my device can't be verified. I sure try again. Why all this? I can't make transaction now. Next line of action please.,5
2020,My love bank,5
2020,"The app was doing well before, while updated the app stopped working,, I couldn't sign in...",2
2020,The update is a mess.. Fix it.. I can't even use my fingerprint anymore.,3
2020,"Overwhelmed. So many good options, like personal & group savings. Doorstep atm delivery. This and many more made me to rate it the best bank app so ever my eyes have seen. *******7star plus 3 star=10",5
2020,Fantastic,5
2020,This application is giving me too much difficulties to login,1
2020,Good job,5
2020,Good,5
2020,Fantabulous,5
2020,"Have been trying to send money and its writing biometric policy must not be empty, biometric token must not be empty.. Please i dont understand i need to transfer please.. Its soo annoying",1
2020,"Please I want a downgrade. This upgrade us very useless, stupid and terrible. Kilode now😡..... I wish I never did this nonsense upgrade. MINUS ZERO STAR FOR YOU PEOPLE. The 1 STAR I GAVE IS LAMBA, 4GET IT",1
2020,Fast and easy,5
2020,Is very good,5
2020,Good,5
2020,"When the app is exited to another app and i stay long on the other app, if i now went back to alat app it will immediately crashes.",2
2020,ALAT IS GOOD,5
2020,All my saved beneficiaries are gone ! All I see is one Joe fcmb...what is that ?!,3
2020,Superb!,5
2020,Thank,5
2020,Great,5
2020,Have Been trying to register since but it keeps saying connection timeout and sending me codes via messages which I don't even think it's network problem.....so what could be the issue ?,1
2020,Very good,5
2020,"Experience has been good . Would also like to suggest a dark theme mode .could improve the overall feel and aesthetics of the app ,but functionality wise it's great.",5
2020,Great app,5
2020,The app is rubbish My acct has been restricted for the past 2 months and i've been trying to upload my ID...but i cant. Even the bank itself is rubbish they are just telling me they're working on it...just to release my money its taking like forever Just gimme my money and let depart ah beg,1
2020,Ii like it,5
2020,Very smart app,5
2020,Good,5
2020,App with a different,4
2020,"You can't transfer. Very Annoying. It will be saying phone number has been changed. But u can receive cash. What a joke😂. Plus what's wrong with your saved beneficiary. Once you save a beneficiary and try to go back to the page, it appears multiple times.",1
2020,Good,4
2020,Great app. Preferred it before the update and your virtual card is yet to be activated even in this new update,5
2020,THE MOST USELESS WALLET IN PLANET EARTH. I MADE A DEPOSIT NOW I WANT TO MAKE A TRANSFER I CAN'T. I TRIED UPDATING MY BVN AND PHOTO ID NOT WORKING. PLEASE DO NOT DOWNLOAD THIS RUBBISH APP. ITS USELESS,1
2020,Good and easy to use,4
2020,"It good initially but now not working, I tried to activate my account since a month now but no success",1
2020,Very good and reliabl.,5
2020,Nice app,3
2020,Best,5
2020,I have really enjoyed using this app. My online banking has never been this good. ALAT is indeed the best banking app I have ever used.,5
2020,Fine,5
2020,Superb and world standard,5
2020,Awesome,5
2020,Good,5
2020,Awesome,5
2020,I love this app alots👍,5
2020,Wow,5
2020,"Nonsense apps, the beneficiary account number is now useless",1
2020,💞🤛💖💥💯💯fast and faster,5
2020,Awesome,5
2020,"Incredible, luv it, makes transaction easy for me",5
2020,Awesome digital banking app... None like it in Nigeria...,5
2020,Good,5
2020,"I upgrade but the app continue telling me to upgrade,pls why is it that anytime u do an upgrade it's one issue and other? Seriously am not happy at all",2
2020,Good,5
2020,Terrible app,1
2020,"I love this app. It's extremely beautiful, so easy to use and I think it deserves calling it ""Banking made easy on palm""",5
2020,"Since the latest update, my transaction history won't load... Please do something about this and I'll rate it 5star",4
2020,Good and reliable,5
2020,"The previous application is better, after update my alat app. The saved beneficiaries does not work, seriously I don't know what to do, I only rate one star because that is the lowest.",1
2020,Fantastic.,5
2020,"Well it's not a bad I've been using it for the past three years now my issues are (1) ever since I updatedthe App the fingerprint as stop working I'm on able to login with my fingerprint again. (2) secondly and the most important issue you guys have reduced the accumulative interest rate on personal (Goals), I've been using it to save for my house rent and know how much interest I receive at the end of the year.",4
2020,Great app. Great bank,5
2020,"Worst app ever, I cannot delete a goal and my money has been stuck for a while. Mailed the help line for a month now and nothing has been done. Poor app previous version was better",1
2020,"Easy access to my account details, and transfer made easy.",5
2020,A nice app,5
2020,Good,5
2020,Perfect,5
2020,Bad,3
2020,Alat have make my savings easy,5
2020,"This app is as useless as ""p"" in psychology. there is NOTHING normal about the app help us fix the recharge issue for the last time or i dump your useless bank and app",1
2020,"I love the new update but there's some bugs I noticed. Whenever I try to save with two different plans, one of them just disappears. Just like that, it's so discouraging",2
2020,"I'm coming back to give my review. This app is somehow, you were doing well before upgrading the app and suddenly everything was something else... I re-installed the app on same phone I was using before, just for Opt to be send to my old line which has never happened before, unless I change phone. Even if I re-installed on the same device I don't have to be waiting for Opt before signing in... Such a bad experience",1
2020,This app is just annoying please The Gmail have been using since I open an account with u guys now telling me that the Gmail is not registered with any alat account please find a quick solution to this Have not been able to do any transaction please oooo,1
2020,Very good,3
2020,Is good for me,5
2020,Instant . I recommend for savings and investment,5
2020,I can't even rate it 😭 because for the past one hour I have been trying to scan my face in other to continue the process of activating the app. Warrisgoinon.,1
2020,"Save yourself the stress and delete the app, it's useless and pointless. I've called and mailed their support like I'd my girlfriend, same response for over 4 months (your account will be upgraded within 48hours) I was forced to use my account balance for airtime, just so I could empty it and delete the app. Why float an app just to waste people's time and money!?...Kuda and Rubies bank are better alternative.",1
2020,This is now the worst app,1
2020,"I submit all what they require for, now am still in ALAT Medium, I'll soon leave their bank",1
2020,"Not really good,there are some challenges",2
2020,Best banking services,5
2020,The worst app I've ever used.,1
2020,The App is beginning to misbehave and malfunction too many times these days.,2
2020,"This is the most worst bank app I have experienced, after making a transaction you can't print or view the receipt",1
2020,Incredible,1
2020,"Nice app, ...good",5
2020,"I don't know the beef you have between Polaris Bank for the past years that I can't be making inter-bank Transfer to my polaris bank... Your ATM card sucks too because I do get error in transactions everytime, you guys should get your act together",1
2020,The best,5
2020,Very bad... Cant even do anything on it,1
2020,After registration I'm unable to create transaction pin because otp is not sent to my email,3
2020,I have used this for two years now and it's been great,5
2020,Very wonderful experience,5
2020,"Biggest regret is attempting to reactivate my dormant Alat account. They said it takes 48 hours to reactivate; but this is day 7 and they seem lost on how to do about it - after so many conversations with thier team (Phonecall, Twitter, email) . Do not use this app. Use this app only if you desire a frustrating experience.",1
2020,OK,4
2020,Fantastic,5
2020,Great app.,4
2020,Nice,3
2020,"This app sucks, I've submitted my documents over the app and even through their help mail but the customer support said I haven't submitted any document. I'm still yet to be verified for an upgrade. Just shut down if you can't deliver a good service. Funny thing, I was able to create another profile via the website😂. I don't like giving bad reviews but to be sincere this is a bad services and we need to call a spade by its name.",1
2020,Simple and cool app,3
2020,Very poor,1
2020,"Alat really messing up these days, pls kindly look into it. Cant pay Bill's, Cant send money out, keeps reversing. Requested for new card, it's more than a week now, still no sign and yet been debited for it",2
2020,Good,5
2020,Nice,4
2020,"This is the worse updated banking app. Always failing when you needed to do something urgent. Pls, the app developer should have a review.",1
2020,My profile is showing disable.. What most have happened,1
2020,I'm fed up already..... the most frustrating app I've ever come across,1
2020,V.good,5
2020,Very good,5
2020,Very good app,5
2020,Such a nonsense App. How will one keep updating an app every week? Please bring back the old Alat App!!,1
2020,The app is jjst great,5
2020,Awesome,2
2020,"After several upgrades, I could have given this app less than 1 star if it were possible. Pleeeeeeeeassse work on your app or maybe we will have to write to the MD of the bank and see if improvements will eventually come asap.",1
2020,"This is the worst bank ever. I tried to pay bills with my bank account and it keeps writing OOPS, CUSTOMER IDENTIFIER NOT VALIDATED. Then I complained to their customer care. Guess what they said? They said it a general problem and I should try using my credit card for bills payment. The most annoying part is that they won't allow me to request a credit card",1
2020,Alat is simply a champion app.!,5
2020,"Have been having issues with transferring through my mobile app for the past 7 month, unless I use code. I can't authenticate my finger print Have updated my app,,, written several email all to no avail. Infact am thinking maybe.......",1
2020,"How can you say you are giving loan, where you approve loan less than my savings with you, pay little interest on my savings and charge high interest on your so called loan you claim to have approved for me which is equally my money. Pls, stop parading that loan stuff, you don't even offer overdraft not to talk of loan. You take people for fools. Total mess.",1
2020,"For weeks now i haven't been able to perform any transaction with this App. Everything fails. and this app is still in the Financial section on Appstore, no nah Google should move it to Games & Fun section, cause its now a joke.",1
2020,Good App,4
2020,"Since after the upgrade ,my loan request has been turned down always...making it very frustrating",1
2020,Excellent,5
2020,Hoping to enjoy the app,5
2020,"Its just the design for me. Aside that, nothing else is good about this app.",1
2020,"Rubbish app... Ordinary transfer, the money won't be sent and won't get any alert.",1
2020,Fantastic app. Very responsive and easy to use. Weldone guys,5
2020,"This updated app is totally rubbish, i regretted updating this app; now i can't transfer, Recharge, etc. Unlike the previous version. Please You guys should fix it i seriously need to perform some transactions. The app is not longer friendly at all. Rubbish",1
2020,Cool upgrade,5
2020,I love it,5
2020,Wow... Nice app,5
2020,You regret every complain but don't do anything about it rubbish people from the best banking app to this useless app if you like regret the inconvenience and do nothing.,1
2020,Good,5
2020,Useless app! Waste of time of creating something that doesn't work. I can't even send money from the account and it doesn't not even sync with my main wemba bank. Regret joining the bank.,1
2020,Easy to use,5
2020,The app Is bad I tried to complete my profile but I could not it's says an error occurred while trying to retrieve your contact details tried to complete my contact details but it could not save it I regret installing this app hope you get it fixed soon,1
2020,Difficulty in logging in,3
2020,This app is giving me problem you guys should help me I can't send money I have money inside my alat wema help me guys,1
2020,Just wasted my data in downloading this app Frustrating and annoying Cant get logged in Always going back and refusing to give me access to my account Like TF you guys should do something about it ... it's really tiring 😡😡😡,1
2020,"I really love this app, weldone to the developer",3
2020,Good,2
2020,"You call yourself the first fully Nigerian digital bank or whatever, and that right there was the start of your failure. You call yourself a digital bank but you can't even have a stable system or write proper code that never breaks. Look at the many plot holes in your app, please remove the ""digital bank"" monicker from your name, because you're a disgrace to mordern programming if your app has so much instability. It has only declined in performance since the first time it launched. I quit.",1
2020,Great experience,5
2020,Good and the best,5
2020,Wonderful,5
2020,"Institutions really need to feel their customers pulse before doing any supposed ""good"". I effortlessly opened an Alat account about 5 months ago and only chose to upgrade yesterday because I noticed transfers were being erratic and I've had to retry many times to get success. Now I can't access my account again. I tried to reset my password, OTP hasn't arrived on my phone for more than 24 hours. Is there a phone to call at least?",1
2020,The idea behind upgrading this app has been the most stupid idea ever. I can't even do anything anymore from the updated app. As in Una mess up. Please just downgrade the app back to the old version. This updated version is so annoying and it's just stupid that some group of people will seat down and come up with this..so so annoying.,1
2020,Excellent,5
2020,Best Banking App in Nigeria,5
2020,It's been a great experience!,5
2020,"This app is just terrible right now, what even happend to the fingerprint scanner as well....",1
2020,Perfectly Splendid ♥,5
2020,Fantastic,5
2020,Transfer is limited. I can't transfer to some other bank that are listed in the app. I believe it should get better,3
2020,The is a standard banking app for peoples use.,5
2020,"Worst banking app in Nigeria for now. Can't even transfer or do anything after this their last app update. Requested for ALAT Mastercard via app up to 9 months now, still haven't got my card but I gave been charged. They are charging for text and other things. Its really annoying, Wema bank.",1
2020,Very fanrastic,5
2020,Okay,4
2020,"This Is the best online banking system I've come across but my problem with you guys is that you over charge for online orders if i use my ALAT card, i bought a phone using my card and you guys charged me a whole #17,000 just because is a international company. Who does that?? I complained but your people on Facebook messenger always keep me on read with no response at all. I'm beginning to doubt if I can use this bank cause the thing is just too much and it's not like this with other banks.",4
2020,I rate you 5 star its a good app but we suppose to they receive alert in our phone number we are not suppose to they login before we can see alert please upgrade it.thank you i love alat by wema...,5
2020,"Great, apart from the late delivery of cards usage is great",4
2020,Awesome. But password problem should be fixed.,4
2020,Best app,5
2020,Very good app,5
2020,Alat has been one of the best when it comes to digitalising banking. But my alat atm has been due and I have requested and paid for new MasterCard atm since November 5 but yet to deliver the card to me. I have sent messages to you on Ig and tweeter . I need that card please then I can give 10 🌟,2
2020,So far so good! It makes banking easy,5
2020,Getting worse It's now very slow and interesting features have been removed. I don't know why updates are usually poor.,3
2020,Just tried receiving western union with this app and I'm receiving errors messages 🤦‍♂️,2
2020,Very good app,5
2020,I love it pa,5
2020,"Pls am having problem with my account, someone tried sending money to my account but the thing is saying,unable to resolve account detailspls may I know what that means,thanks",2
2020,The Alat cards are no longer available to order from the app,1
2020,Warning don't think that the bad reviews are paid for or people's opinions differ because this so called digital bank is an apology to banking system worldwide you need customer care for most activities and even the customer care are confused set of beings. I called 5 different customer care agents asking if the so called virtual dollar card is active 2 said it's not active 3 said it is active on top of that whenever the bank says give them 48 hrs just know it's going to be 1month!!!!,1
2020,Guys please stay away from this app as much as possible. They'll hold your money and restrict your debit even after proper verification.,1
2020,"Not bad, can be a little stressful but generally a good banking app",4
2020,Rubbish so slow,1
2020,"I have been having issues with my ALAT since last week, just now I updated it and it couldn't verify my email which I've been using for it since day 1. Now its asking for some verifications which includes my picture, BVN and Signature. The problem I have now is that it's not scanning my face, I've tried everything I could and still not scanning and it's so annoying cos I have to make important transfer.",1
2020,This app is not good at all I still prefer the previous one to this one,1
2020,"This new update I'm finding it hard to transfer from my beneficiary lists, it will asked me to swipe right and see option and when I swiped it doesn't click on the option.",1
2020,Awesome apps,5
2020,I open alat account I uploaded my picture and signature I try to create ALAT pin isn't allowed me,1
2020,"Ease of use. However, I can't find any of mobile wallet operators on the list of banks. Kindly include them. Thanks",5
2020,"I updated the app and can't log in again. It said i should verify my number, and i've clicked verify over a dozen times on different days and still nothing. This is very annoying!",1
2020,Great app,5
2020,Great,5
2020,Good,5
2020,"After updating could not login after 4attempts account deactivated and require resetting. Supplied the email,code sent to me now nowhere or page to input the code Blank page to lnput the code after code is sent",1
2020,The banks as been the best ever. 💯,5
2020,Fantastic. Everything you will ever need in financial services,5
2020,Superb,5
2020,The most innovative banking app in Nigeria! Innovation on the go app!,5
2020,"ALAT's latest version is absolutely out of this world. This is indeed what a digital Bank should be like, its convenient, relieble and dope",5
2020,Fantastic App. Just work on network at night then you are good,5
2020,Best app in Nigeria banking industry. Highly secured and simple to use. It has saved my family uninterrupted view on DStv since I setup recurrent bills. My goals interest is the highest in the industry.,5
2020,Is good,5
2020,Cool app,5
2020,Very sweet n easy go app. God bless wema.,5
2020,Try n allow top up on loan repayments. The App is good but work on loan repayments,5
2020,"I wish I could give this zero star. TBH this app was the best to me before, now it's rubbish. I've not even updated the application and i'm having issues with transferring money unlike before. I'm not able to transfer any amount of money. It's keeps telling me error error 😭, I'm seriously tired. Even your USSD code *945# is saying incorrect pin. All of your online banking is useless now. Y'all should better fix this before I switch to zenith Bank. Now I'm scared of updating this app.",1
2020,Awesome,5
2020,Fantastic,5
2020,Good,5
2020,ALAT is one app i can trust for seamless transactions and prompt customer service. Nice one guys..... Thumbs up,5
2020,"Very Easy to use, the interface is very beautiful. Has helped me track my spending and manage my cash. Very easy options for saving and most importantly the privacy option is the best!",5
2020,"The app is simply the best digital banking app I have ever used. It has a simple user interface and it offers a lot of personalized services. I like the fact that I can share the receipt of each transaction taken, I have been a massive beneficiary of the Loans they offer",5
2020,It's a very good app.,5
2020,This app is very good for making payments and transfer. It brings the bank to your doorstep,5
2020,"I don't know what really happen to this app, i can't transfer through it.",1
2020,"The beneficiaries is now limited, I don't understand why there is always an error during transfer..... every minutes upgrade..... but its surely a downgrade to previous app",1
2020,The app is good and user friendly.,5
2020,This is definitely the best and the most amazing banking app.,5
2020,Excellent app,5
2020,It's a great app. It helps me save a great deal.,5
2020,The experience after the upgrade has been great for me. Easy and stress free.,5
2020,This upgrade is cool. Getting a receipt you can share to the beneficiary to confirm that your transfer is successful is also cool. It remains the best mobile/digital banking app for me. C'est magnifique.,5
2020,Good,5
2020,"The upgraded version is wonderful, nice outlook and more user friendly with new options. It's definitely a worthy uograde. I love it.",5
2020,Fantastic app and great experience..,5
2020,Amazing,5
2020,ALAT is the app!,5
2020,My experience with Alat has been Fantastic,3
2020,Alat 4.0 is awesome. I can control my card as i want and also save beneficiaries and recurrent transfers too. I just love it!,5
2020,Wonderful App. Truly a Digital Bank,5
2020,Awesome n exceptional,5
2020,Awesome...,5
2020,The app is sleek and very easy to use,5
2020,"Never ever got disappointed at it since inception, perhaps am lucky, don't rest on your achievement. There is room for improvement. Cheers.",5
2020,Excellent.,5
2020,I love this app with the goals idea in it...fast and reliable..,5
2020,Awesome.,5
2020,Nice,5
2020,Best bank in the world,5
2020,100℅Intrested,5
2020,"I opened my bank account without even visiting a branch.Easy to use, i transfer and recieve funds with ease. I set up goals easily. 👌👌",5
2020,Good,4
2020,Excellent,5
2020,Still prefer the previous layout before all ds update started.. The pop up for update everytime you open App is disturbing.,1
2020,I can't log in.....it's telling me something went wrong.....and I really need to recharge,1
2020,I can't even login to my account anymore. What a poor service for a banking platform. It's my money vs your integrity here... Let me in to access my money.,1
2020,"This upgrade is the most unfortunate thing to have happened to Alat since inception. Can't even do anything with the app, transaction won't go through, when it does, I can't transfer more than #20k per day. What rubbish! Better fix up",1
2020,Really smooth and easy to use,5
2020,"Very smooth experience, user friendly, and most of all, its very efficient and effective for all financial transactions..",5
2020,Unable to login after you guys did that stupid upgrade of yours rubbish scam,1
2020,"How I wish Google have a link where I can just vote for App removal, You guys now sucks, I called the support for over a week now to make a complain that am unable to withdraw my stash, and till now it's the sa.e thing, even the Dollar Card services you no longer offer that as well. I see no usefulness in you guys anymore, and am pretty sure I will end up closing my account. Fu** Alat by Wema .",1
2020,The app is giving me headache. I cant verify my phone,3
2020,Good App,5
2020,"Have been using this app well, but recently I can't do transfers, it kept on saying biometric fail.",5
2020,"This application is wao.it is exceptional, and everything you need.",5
2020,Awesome,5
2020,The app is very easy and convenient to use. Whatsoever that is done in banking hall can easily be done on the Alat app at my convenience. This is banking from home.,5
2020,Problem with changing of BVN it sucks!,3
2020,Best bank,5
2020,Easy to use!,5
2020,I enjoy every bit of the update you do it makes my work on the app simple and easy to use.,5
2020,Great app,5
2020,Alat digital banking truly you're the first and the best banking application... You're 2nd to none,5
2020,"This upgrade is not good at all. Since I opened an account with wema and downloaded the app, my profile has not been verified. For two weeks now I have been receiving notifications in the app that in two weeks time my profile will be verified so that I can send more than 20k . Uptill now I can't send more than 20k. Please kindly fix the problems coz it's getting out of hand. Thanks",1
2020,It's been amazing using this app i always look forward to an upgrade,5
2020,Great app,5
2020,Very useless app. My money is stucked on the app as I can't upload my id . It keeps crashing.,1
2020,It's a good one Am actually enjoying it,5
2020,Secured ENOUGH,5
2020,the greatest amongst all,5
2020,Satisfied,5
2020,Very interesting,4
2020,"It's good,has an easy to use interface but sometimes it has issues with the customer identifiers",4
2020,Awesome,5
2020,"Terrible app... I cant even log in. Returns ""oops! Something went wrong. Please try again."" each time I attempt logging in. Terrible experience.",1
2020,I feel so comfortable using this app 🙂,5
2020,"An application that once won the best banking app is now as ridiculous as hell. To sign is a problem, to recharge is a problem, to transfer is equally a problem. I uninstalled and reinstalled to see may be the problem will get resolved, now...i can't even log in again. This is very painstaking.",1
2020,"This upgrade is rubbish, i can't transfer more than 20k in a day. I do transfer more than 500k in a day with the formal app but ever since this rubbish upgrade it has been one problem or the other. My passport and signature has been approved on the system in the banking hall while Alat is telling me i can't transfer until my signature and passport is approve. To download the latest version, when i click to download it has been rolling and pending, Yeye upgrading here and there",1
2020,Since after the last upgrad before this the finger print isn't working till now,1
2020,I sent money to someone I got debited from my bank account but the person do not receive and or see the money on his account I really need the money right now reply me,2
2020,Great and a Life Easy maker,5
2020,Cool app. I use it,5
2020,Easy enough to use 👌,5
2020,the app could not open after updating,2
2020,"Alat application V4.0.3 sucks, couldn't login and I regret updating my application. It keeps telling me to verify my device, as my primary device using my registered phone number and once I click on the verify button the box will just disappear and that's how it has been happening overtime.",1
2020,Nice and really helpful and replaces the strees of going to bank,4
2020,"The app is now useless after i updated, regret updating",1
2020,"I can no longer receive OTP code, I regret updating the app. Please how can I get the older version back?",1
2020,"This is shiii,since the upgrade. It just seems useless",1
2020,Wonderful,5
2020,"Your banking services is becoming unbearing, I made Bill payment since October 20 and they said it was a failed bill payment that there will be a reverse in transaction within the next 48 hours, till this present moment nothing of such happened. So no cool.",1
2020,There's a problem with card control your failed to fix the issue,4
2020,The Best,5
2020,Keep getting an error message whenever I try to login.,1
2020,Perfect but room for improvement,5
2020,This is more than imagination I love wemabank,5
2020,This app is most bad app in this world because i have wonder why someone will have money into the acc wallet tell me icant make any transfer then since over monthy now tell me for update my acc while the app isnt go for update acc sound so stupid for does creat the app i couldnt update the acc myself even the app no fountion well i hate this useless bank in this world this have being sound like frud to me.....since you have update this alert app give people a lot of issues..,1
2020,I dont have problem with this app so far and I'm enjoying their service keep it up alat,5
2020,Good app,4
2020,simply the best wema bank app,5
2020,Good,5
2020,I love the app because I can save and do some other things compare to other bank app,5
2020,Fatanstic,5
2020,Ok,5
2020,Very fast and efficient.,5
2020,The app has not been opening since yesterday. Error message is 'something went wrong'. Please work on it.,2
2020,Wonderful banking service,5
2020,Since I updated to this new app it does not authenticate my fingerprints,3
2020,Very good,4
2020,Perfect since using it,5
2020,So bad...Pls fix the app or return the old alat app,1
2020,Awesome!,3
2020,"Alat is the future, get onboard and be glad u did. Banking at ur fingertip, no hassle, no stress",5
2020,I will soon move all my money out of wema bank and try something else how can I be walking to ur bank sending messages and so on because I just want to upgrade my account well thank God there are other trusted apps like urs out here now so I will just move all my money and block ur nonsense bank account 😡😡😡😡😡for over 2year snd months now have been trying to upgrade people till now no way 🙄,1
2020,Perfect for me,5
2020,"I'm seriously disappointed in this app, I requested for ATM card for more than 3 months no way despite the money was deducted. I swallowed this and fund the dollar card nothing reasonable ever done and N6K plus was deducted from my account again. Please be careful because I will start painting you dirty on the social media if this issues are not resolve.",1
2020,Exceptional,5
2020,"The app asks for update too much, haba now, kilode?",2
2020,"When you want to make a transfer, selecting a beneficiary under Saved Beneficiary does not work. It doesn't populate the selected beneficiary. Please fix this error asap. Other than that, great tech, great app.",4
2020,"The new version is top notch....all the teething issue at initial upgrade gas been resolved only for limit in transfer fron the app...how long will customers wait before their pictures ,idcards and signature uploaded is approved",5
2020,Great app,5
2020,Still no dark mode and fonts looks awkward,2
2020,Fyn app,5
2020,You shouldn't have upgraded at all. Worst upgrade ever seen. The old app is better and faster. it's all messed up and complicated .,1
2020,Good,5
2020,Nonsense u deducted my money over a month no repayment despite calls n mail sent,1
2020,Bring back card control!!!,1
2020,fast and okay to use,5
2020,I enjoy the app and I am still enjoying it,5
2020,The new update has some frustrating options. Pls fix them.,2
2020,Excellent,5
2020,Excellent mobile app,5
2020,"It's terrible 😞 that this used to be a good app but lately it's become a nightmare to use, and please don't ask what issues I am experiencing with the app because it's every thing about the app that doesn't work.",1
2020,"This upraded is bad,i collected alat salary loan and liquidate it when i needed bigger money,uptill now i can't get another one,story upon story everyday.",1
2020,WEMA bank is a bad bank with poor services,1
2020,It's Been 3 years I've been using ALAT and truth be told it's been wonderful. Thank you Alat for giving me a digital banking that isnt stressful. 👍👍,5
2020,Absolute 🚮,1
2020,The app.is fine,4
2020,Nice app,5
2020,Love this,5
2020,"Too bad, I ordered for my atm over 2months ago not delivered. To transfer money to my beneficiary problem. Too bad not good at all",2
2020,Please how do i reactivate my account,3
2020,The application is working perfectly well. It's very easy to use.,5
2020,I used love the app but since the upgrade it's been a nightmare. I haven't been able to buy airtime or data and can't get receipt from transaction history. The upgrade is quite bad & unnecessary,1
2020,Ok,3
2020,Good one it's okay,5
2020,"Great, I just wish there'll be more interest per month or per annum...",5
2020,Lovely app,5
2020,"Very good app,, I pay all my Bill's on the app..",5
2020,Keeps crashing,2
2020,Fantastic,5
2020,Cool and Easy to use App.,5
2020,Great app,4
2020,Pls i need a loan,5
2020,Very well okay,5
2020,Is making sense ...am okay with the new upgrade,5
2020,Good,5
2020,Satisfactory,5
2020,"The app is now useless since that upgrade, am sure 99% users must regret making that upgrade because most of the key part of the app like Sending money, Airtime recharge failed to operate to a quartile of the previous version. I have a lot airtime recharge that was debited and not delivered, sending money could take upto 12hrs before prompting a successful transaction and late debit message that could serve as evidence.& report an error channel is removed, and many more that can't be mentioned.",1
2020,Pefect,5
2020,the app is good and fast to make the transaction,5
2020,Nonsense app,1
2020,This app is very bad even am trying to create my own alat pin but when they send the to Gmail I insert it to but not going so far that is why,1
2020,terrible app & bank,1
2020,Awesome 👍,5
2020,"Its make my transfer so easy, without ATM card its the best app ever",5
2020,Awesome app.,5
2020,Alat is the best thing that ever happen to the Nigeria banking system. Wema Bank 🏦 deserve some awards for this app.,5
2020,The best Digitalbanking app in Nigeria,5
2020,Great and lovely,5
2020,Very good,5
2020,This customer center is useless my account has been restricted for about 3days now and when ever i call them they are just telling me stories. I regretted using your bank aswear.,1
2020,The experience was seamless,5
2020,Wow Good Job! 👍 Keep it up.,5
2020,"Thank you very much for this app, it has been a life line to my people. ALAT is simply the best.",5
2020,Good,4
2020,Frequent network problems ruins the experience for me. It's okay at best,3
2020,Terrible,1
2020,"I finally decided to rate this app, I started using it since 2018 and I haven't regretted anything. Recently had issues with my dollar card but with these new updates, it has been resolved. Customer service is top notch everytime I've called. I'll continue to defend Alat by Wema until my experience changes and I hope it doesn't because I love this bank. Well your new update did come with some issues but I've been using this app long enough not to bash it because of these recent issues. Good Job",5
2020,"Please I want to verify my ID, haven't completed the registration for the past six months, it couldn't verify my signature Unlike the other version that confirm Transaction immediately, this takes up to 60sec to process transaction",2
2020,"I cant use my fingerprints to log in, it always tells me authentication failed. And unlike the previous version, i cant choose card designs, i'm left with one ugly design that i'd rather do without.",1
2020,My experience was quite interesting. No hindrances to enter to the areas to be access.,5
2020,I don't understand what is really happening i discover that all my beneficiary acc on zit has gone and i didn't expect such to happen..,1
2020,"I'd have given no star if there was any. I had issue with account upgrade, upload button from the app is not working, not responsive after documents is selected. Also I have log my complaint for days now and it hasnt been resolved by your team. Your support rating is zero.",1
2020,Sweet experience,5
2020,Very unstable app. Been trying to open an account. Keep uploading same details over and over again. It's disappointing,1
2020,"Since downloading the new app, I can't recharge airtime and the worst part is all my saved beneficiaries are no longer there. I tried saving another one, I couldn't find it except some vague names that I didn't add myself. It's frustrating. Do something about it.",2
2020,I'm loving the new update. Nice job,5
2020,"Please am unble to sign up with the app,this app is not it,for the past six month am unble to activate the app.",1
2020,Very good,5
2020,"Since you guys upgraded this App I've lost all saved beneficiaries, can't recharge and most recently can't even log in. It keeps telling to verify my device when i try to it won't respond. I wish it was the old version",1
2020,"I can't even set my pin, any time i try to i always receive the otp 2 hours after requesting and by that time the app would have crashed.",1
2020,The updated app is worst than the old version I sent money 5 time it showing pending and it an awful experience to be sincere as an organization you have to make your customer happy not worried,1
2020,"You people are doing rubbish and I dont have time for rubbish. The app was working fine until i was forced to update. You better find a solution before I abandon your bank and app forever. We have so many banks in Nigeria. You dont deserve the 1 star from me, would have rated it zero star if available.",1
2020,"Please check and update all issues your customers are reporting, I didn't border downloading it",1
2020,you guys too stingy.....No any airtime bonus campaign.. Chai,5
2020,"Pls pls and pls anyone planing to download this app should not try it, because u will have to beg for ur own money after depositing it there may God purnish each and everyone that is behind this bank 😓😓😓😓😓",1
2020,"Not sensitive app my pin was block without notice, I mailed them to no why no response",2
2020,"I rated this new app low , please how can i go back to old app ?",1
2020,Good,5
2020,"Am having challenges login, the moment I update the application. It started telling me my password is incorrect and am asked to reset my password, I received several reset codes but the next page to insert the code never appear. I think it I better to revert back to the old version of the app. If you've not updated yours yet. Please don't until the situation is resolved.",1
2020,This doesn't even deserve a star. I was very hesitant to update now that i did I'm regretting it. I can't even log in. Trying to authenticate but nothing's happening. What sort of update is this? Very disappointed,1
2020,Please i want to register,1
2020,Great,5
2020,Difficut to operate uncessary instructions,3
2020,Great,5
2020,Very useful.,5
2020,Awesome,5
2020,"This app is gabbage, trying requesting for my bank statement on several occassions and d app went blank for hours...pls can i get d old version cos i need d statement asap",1
2020,Try to improve,4
2020,Good,5
2020,Nice app,5
2020,"How long will it take to do a better app, this app is not working at all",1
2020,"Super application, good to go anytime.",5
2020,"Hi, I was about to open an account with wema bank but reading the reviews on this app and how long they have been unattended to, I can't open an account here and will move my money somewhere else",1
2020,Good,5
2020,"Good,butsometime delay.",5
2020,Good,5
2020,"This update na trash, I can't even sign in, I mean login, God, you should get confirm developer and recreate another app, please",1
2020,This app sucks the old one was better. I cant send money,1
2020,"Very useless app,its saying i need to activate my account",1
2020,This is absolutely useless. I totally lost control of my saved beneficiaries and also the settings option on card control is totally excluded from this new update.,1
2020,The app is becoming something else. I can't even make use of it since two day's now!!! I'm disappointed,1
2020,This version is nonsense... I aready lost my the SIM i used to register my bvn... I can't log in with the number is used to register Alat this is trash... Useless now i s,1
2020,My account is not upgraded because of not uploading my National ID card.. I need the steps to upload it.,1
2020,"This new update is so wack and it's not even performing the work a banking app should. I can't send, I can't recharge my line and the card restriction option isn't even working at all. I've had several emails of debit initiated on my account but thank God there was no funds there. You ppl should work on this",4
2020,I can't verify my self it keeps showing scanning face without going further,1
2020,Rubbish they are all deceiving us,1
2020,Good,4
2020,I love this new update It's lovely interface and swift to use,5
2020,"I am experience unsucessful login since update occur, wema alat is not helping at all, wema to wema alat will not indicate the sender name before upgrade.",1
2020,"I can't upload picture there o , its still scamning for over 20 minutes",1
2020,A good one,5
2020,"Excellent app, very fast transfers, right on point, strongly recommend",4
2020,"Exceptional,what I love most is their swift response to matters",5
2020,Disappointed,1
2020,"Dear developer, please what's wrong with the new app? I've been trying for more a week now to receive western union on the app, just keeps getting one response like RemittanceValidation_UnknownNameEnquiryError. Please what's that?",2
2020,I can not access my acct nor transfer money to other bank which wil hinder me from depositing in to the bank kindly rectify it Ve just recently updated,1
2020,"This bank app is the best online banking system that i have used before,but the problem am facing is that i cannot use my card to withdraw",5
2020,Why is it my account is inactive while i uploaded every requirements?,5
2020,Very good,5
2020,Alart is very fine,5
2020,I cant transfer or use the money in my account to buy data or airtime. Inshort i cant do any transaction with my account and is showing active. It keep coming bavk as failed transaction.,4
2020,"I don't understand why the bad reviews. I've been so scared of updating, thanks to 1 star reviews, but was forced to after I could no longer log in. Zero issues. Great experience continued.",5
2020,"U people only give loans to workers, una for detail am instead of wasting people's time",2
2020,"Bad app, very bad. Can't even log in. I shouldn't rate this app because I couldn't use it",1
2020,I have been trying to update but it's just pending,1
2020,Nice app,4
2020,"its sucks, not working, my account username that is working on the previous app is said not to exist in this update i cant even buy airtime because that section is blank. stop asking people to send you screenshot of error your app is a failure simple, nothing is working on the app. you need to do a total overhauling.",1
2020,The call me that my ATM card will be send to me and up-to now I haven't seen or Recieve the card,3
2020,"Ok, recommended",1
2020,"I've been trying to get my account number, I did open online and till now, since I lost it, I've not been able to get it back, it's so sad and discouraging",1
2020,"Please i just downloaded the app and I'm having issue registering my bvn because the code is being sent to the number linked to my bvn which I'm no longer using and I've changed it at the bank, what can i do now?",3
2020,Big strong reliable 💪👊,5
2020,"Alatbyemwema has the worst customer service, I have sent series of mails, messages to them on Instagram and Twitter with no response. I requested for account upgrade, closing of SMS alert because I always receive email notifications first before and and don't see reason why I should continue using it. But I haven't gotten any response for the past six months of complaints. Bad customer service and relationship. Even though they requested for the details and I sent to them, still the same story",1
2020,The app is terrible. I can't fetch my account. The dashboard is not displaying my account details.,1
2020,Not easy to sendoney,3
2020,Very good app and thank to people that make the service possible for the 24 hours service,5
2020,Fantastic!,5
2020,App is good,4
2020,"I love Alat digital banking, cos it makes my life so easy",5
2020,Owk,5
2020,It saves to my going to monetary imstitutiom,5
2020,Worst upgrade ever.. i cant login again. Asking me tp very my number without giving anymore instructions or details.,1
2020,I love everything about the app,5
2020,Good,5
2020,Great,5
2020,Good,1
2020,Im unable to registar on this app,1
2020,Good,4
2020,Perfect,5
2020,I can't upload my ID which means lots of restrictions on my account. Time to go back to the old fashion bank at least with them I know what I am getting,1
2020,Further confusion,1
2020,"Please we prefer the older version.. since I upgraded, I can't refer friends, when I hit the fund button it shows error.. I try opening an account for my friend, he couldn't on his biometric, they couldn't add is bvn despite submitting times without number.. just fix this asap",1
2020,I have been complaining about the local government under Benue state is not coming up for the past 1 year,1
2020,ALAT by Wema Bank is simply a modernized definition of a banking App. The App makes you feel like a king on top your money😄,4
2020,Easy to access,5
2020,Worst update Prefered the former versio. To this worst version,1
2020,Terrible card renewal process. I have been charged for debit card renewal since Oct and yet to get a resolving communication regarding it from their customer service after numerous mails and calls. .,1
2020,Delightful and straightforward.,5
2020,This new upgrade is not efficient and does not serves me better. Its better we go back urgently to the immediate past upgrade as its not possble to recharge and some other features are missing in this new upgrade.,1
2020,Good,5
2020,I still can't reactivate my account through the new app .,2
2020,Nice and lovely,5
2020,Superb,5
2020,"This app is just a disgrace in disguise, the best is go back to old fashion, all my saved beneficiaries have lost and no new one can't replace, can't even make subscription in this woeful app.",1
2020,Activate Atm for online transaction. 2 months no feedback have sent mails m tired. Not effient at all,1
2020,Excellent,5
2020,This is really not fair at all this upgrade is not worth it at all I was better off with the old one please when are you going to resolve this issue cause its really causing a lot,1
2020,Nasty,2
2020,So so good,5
2020,App is now working well.,4
2020,"This app is bad,is not working well at all",1
2020,Thumbs up,5
2020,Great app,5
2020,The worst banking platform I've ever used in my entire life. Trying to reset password for over 4 months now. Haven spent so much on airtime and sent several emails. The app just don't work,1
2020,Have not been able to access loan tru this alat formula,5
2020,Have been enjoying this app,3
2020,Not bad,5
2020,Up till now the dollar virtual card is not working.. They keep saying this feature will be available soon... But you claim it's back and better,1
2020,Its reliable,3
2020,Fast and reliable bank 100%,5
2020,Am not enjoying at all poor services,1
2020,"Duru uwarku, this your latest app is useless, your mobile and website developer are useless, i have been trying to forgot my password since yesterday. Your webapp cannot verify the token. Now your mobile app also cannot verify OTP, they are all showing blank page.",1
2020,I have been trying to fund my account and it has been saying not available currency,1
2020,Very good 👍 & safe to use,5
2020,Too bad that after the upgrade I have not been able to access Salary Based Lending as it's taking forever just to review my statement of account! Poor!!!,1
2020,I love Alat is the best,5
2020,It's been good so far... I will do a review when I'm able to access a loan,4
2020,"Old app is far better than this app. How can I have an app that my fingerprint keep rejecting every now and then. I have to be using chrome for all my transactions and most times OTP does not drop. If you guys can't fix this once and for all, please take us back to the old app. 😡 😡",1
2020,"This app makes no sense. How can you say this is a digital bank yet nothing can be done in a digital form. Max. transaction is still N30,000 after 2 years of uploading all necessary documents. Even inactive account can't be reactivated. The customer service is very poor.",1
2020,My problem is that the Bank has changed my BVN number and I laid a complain but they didn't change the number.,1
2020,This app is frustrating Ave been trying to create pin for the past two weeks now and anytime they send otp to my email it will be too late and the otp would have been expired Can't do any transaction since I don't have pin so please do something about it before I decided not to have anything to do with your app and even with your bank😠😠,1
2020,I hate this app Not working,1
2020,7so far so Good... It's an amazing app.... And soon it will be my own bank,5
2020,Exceptional,5
2020,Good exprience!!!,5
2020,This is so disheartening that a failed transaction will not be refunded for over 8 months after several reporting. Very bad.,1
2020,Great,5
2020,Wonderful!,5
2020,The Bank app is the Bank problem...App crashes a lot..no dark mode for andriod version of it ....logging in is something else ...,2
2020,Very good but am unable to use My save beneficiary in transfer,5
2020,Excellent,5
2020,You guys are not serious,1
2020,"Alat froze my money for months, long ago before the pandemic, I was told to get my nimc during that period where everywhere was closed down or else there's nothing you can do about it I had to wait till it's over then went to get it, I wasted alot of money and energy just to get the nimc after getting it all you said was you'll get back to me several months now you haven't done anything or responded to my calls and I needed the money for my mother's operation, I eventually lost her thanks you",1
2020,"Wow a greatfull bank and banking App yes i trust my Alat bank, you the best of all bank in Nigeria",5
2020,Fantastic,5
2020,Nice app,5
2020,Awesome till now,5
2020,I'm finding it difficult to update my application.,1
2020,Excellent,5
2020,Good,5
2020,"Pls bring back the old version, this one is frustrating. I can't even login",1
2020,"They arent allowing me to verify phone number , this is the worst banking app and your mobile app is terrible , i dont see any good thing coming out of this rubbish bank and im never using this bank ever again , absolute disgrace and waste of my time .",1
2020,Easy and convenient,4
2020,"The app was manageable untill the new update, now I can't login with same credentials I used to before the update. And yes I still have same issue, nothing as been done to rectify the app update looking at everyone's review here, the app just got worse",1
2020,Fast and easy to use,5
2020,"This is the most useless app i have ever downloaded. I tried uploading my id card several times but it kept on showing ""app is not responding close app"" so annoying.",1
2020,"Alat is wack, have requested for my atm card for the past 4 weeks but have not gotten it but they said it will be ready in 3-7 working days. Have contacted their customer care they were unable to fix it. Alat is the worst digital banking have ever come across. Am unable to make transfer.Alat you are a disgrace to the banking sector.",1
2020,I couldn't use the app even after pasting all the required information needed,1
2020,Transactions are now very slow,3
2020,"You guys are giving me too much trouble and headache. The app is not working, you debited me without given me my cash( this was through your own atm oooo). You also won't allow me to withdraw through your own atm also, the atm is telling you, my bank is not available and this is a WEMA ATM on a WEMA ATM card. Don't even tell me to contact customer care. Only if it is possible to give you guys zero star, that is what you deserve. Bye.",1
2020,GOOD,5
2020,💕💕,5
2020,llent,1
2020,Impressive app,5
2020,I give one 🌟 because you can't edit your profile I mistakenly put my Gmail instead of email now I couldn't receive otp to create a pin please try to work on this,1
2020,Good,5
2020,User friendly interface,5
2020,Nice bank,5
2020,"I once gave a 5 star review. But the new app is buggy as f* When I try to login with biometrics, it always says biometrics failed and then I have to press the error message twice before the error message closes",3
2020,For 2 months now I can't activate my card. I could not agree more with all the reviews and I wish I did not update. This is not good for alat,1
2020,Scam Worst app ever. Pls don't try it. They won't let u withdraw your money even after gave them all they want for weeks and months. They keep debiting charges for account maintenance but u can't get 1 naira out. I repeat dont try it. Don't try to use it. Alat by wema is a scam I wish I knew before my money is stuck with them now. And they told me I can't go to bank cos it's app. Armed robbers. I'll make that visit to your bank I won't it won't be bloody with y'all that day. Scam scam scam.,1
2020,"I'm having problems transferring more than #200,000 from my account. Always telling me to do biometric which I've tried doing, but it's not working on my phone",1
2020,Best 👌👌 so far...,5
2020,"The new upgraded app is just useless,I don't understand what the ict unit are doing there .since I upgraded Ave not bn able to withdraw from my account,atimes I won't be able to log in,It's purely useless",1
2020,Far better now with the past two updates. Keep up the good work.,4
2020,Wema alert is just the best,5
2020,Good,5
2020,Amazing and seamless to use. Made for those who want easy and convenient banking,5
2020,Good nd very comfortable to use,3
2020,"Trash app. Am closing my account as soon as I get the opportunity to visit your bank. Keeps setting my account on inactive and no matter how many times I write to complain, they never fix it.",1
2020,A pleasant and very interactive user interface,4
2020,"With the reviews I've seen about this update, I better keep my old app in peace.",5
2020,Excellent,5
2020,Couldn't retrieve my security answer,3
2020,"Nothing is working at all, I can't make transfers, I can't even recharge my line. It's been really terrible",1
2020,It's a convinent online banking app... I love the simple interface...,5
2020,I have not been having issues with the app. It has been working fine. More wisdom,4
2020,"awful, the app keeps crashing.",1
2020,ALAT has been so fantastic.,4
2020,Good,3
2020,"Hello the new updated app is not working properly, when I send money i will still have to wait for like 20 minutes before the person get the alert, I was almost beaten. Please fix the error and let the transfer be instant",3
2020,The app unable to scan my face,1
2020,"Since updated, I have not been able to enjoy this app. I am not happy about this at all.",2
2020,Excellent savings app. I get tired of the too many notifications though. But this is top notch😉 The continuous network issues are quite discouraging. Please do something,2
2020,"POOR DIGITAL BANK Alat by WEMA is a very poor digital bank. They have got zero valve for there customers. Beware of them, don't dowoad there app.",1
2020,"Alat has saved me from having to go into banking hall,their promptness to addressing complaints by mails is very good.",4
2020,Good,5
2020,Best Banking app so far,5
2020,This your updated application is completely frustrating i have tried login and you people are telling me my email is not connected to your app,1
2020,For almost a week have being on this apps and it as failed to send OTP to my mobile number. My experience is simply horrible,1
2020,"this app needs work... bills payment page shows nothing... just blank Two updates later, same thing. Like what was the purpose of the update? Do you guys check the app before pushing out?",3
2020,"After d recent update, i have lost control of my account entirely. It keeps asking me to provide details as if it's a fresh onboarding. This is highly FRUSTRATING. I have provided my details as requested but all to no avail. You need to fix this so as nt to lose your customers.",1
2020,"This app is nonsense.. Imagine,i opened an account this evening with my second email address and when it got to ""creation of PIN"" that OTP will be sent to my email address to create my own pin,this useless app is sending the OTP to my first email address and if i input the OTP, it's showing invalid OTP... RUBBISH bank!!!",1
2020,Old version please I cant even waste my time to write a review Undo everything you did to get us here. The updates sucks,2
2020,💪💪,5
2020,The app is very useful,5
2020,No1 Nigeria digital bank,5
2020,My experiences is so bad after the update I couldn't login into my account it's telling me to put a fingerprint which my phone doesn't have fingerprint and it's not logging in at all is a bad experience for me.,1
2020,Why is this app.. still showing update even with its latest version.. Pls work on it before I remove it from my phone.. Cheers.,1
2020,"Fast, secure and reliable.",5
2020,"This app is worse than the previous app. It takes time to open, and then be saying service time out. Why does transaction display processing when it can just day successful?. Sent money twice to a vendor, thank God they were trustworthy enough to disclose the excess. Some processes are complicated and Unnecessary. Please work on the Application Functionalities, and do a UAT again.",1
2020,"Alat has gone from Bad to WORSE, y'all are in trouble... Please fix up the issues. This app is a nightmare 😨",1
2020,Very much encouraging and Supportive.,5
2020,"This is number one frustrating app I'm using this year , I need to get to office and I got stuck bcos I couldn't make transfer on my app and I could buy airtime it was going .",1
2020,Very convenient to use,5
2020,Good,5
2020,"The one star is even too much for the app,nothing seems to work,even at that reporting issues to their customer care service,takes forever or you get an unprofession customer care agent to respond.Offline or Online you guys are a mess",1
2020,Satisfactory,5
2020,I've been able to sign up. It's working perfectly well now.,5
2020,"Good application, but I apply for a loan, they were unable to grant me the loan. I don't know why.",1
2020,Very easy and good,4
2020,"The new version is trash. Tueh... for years have been enjoying this app not until I updated d lasted version twice and I am having transaction issues. Transfer doesn't go, always saying failed, at times it is processing and I am debited. Please work on it before u loose customers. Upgrade is suppose to be better not worse",1
2020,Ok,5
2020,We kept complaining about this you rubbish update and you people doesn't do anything bout it... . ..,1
2020,This app needs sorting. I'm I the only one that cannot recharge my phone on the app or everybody? The app doesn't respond while trying to recharge or pay bills. You people should do something about it.,2
2020,Nice,5
2020,ALAT has taken over my finances. I am more than happy. I discovered ALAT 2018. It's my main account. This bank is way beyond the normal banks I ever seen. I love you my ALAT. My wema. I haven't been to this bank but I have everything I could ever have asked for.,5
2020,Awesome,5
2020,I requested for my ATM since March of this Year but uptill now I've not gotten it yet I've spent thousands on Airtime talking to customer service but the only thing they'll ever say is we are working on it. I tried paying to request another one but even that one is another story. Am really disappointed in this Bank.,1
2020,"This is the worst update ever. Can't check transaction history, or transfer money. It's unbelievable",1
2020,Quicklinks returns message not found,4
2020,Gaskiya wannan app din wander yayi shi kila baima san me yakeyiba wallahi. Mai makon samun sauki sai ya kawo wahala. Nagode Allah dana keda tsohun wallahi amma daban hakan saina kai ku kara wajen Allah.,1
2020,Nice app,3
2020,"I don't know What's Wrong with Wema bank now,I want to Change my Email address It's Not Doing And For some months U have been asking me To send Email again,I really regret Having Account with You people and Am really disappointed",1
2020,"I love the way i can easily transfer cash and do other transactions. however, some of my information have not been verified in about 2 months now which is limiting my transaction capacity. Also, having issues with utility bills payment as i couldn't get otp code sent in almost 1week. Generally,i love the interface and how it works. Nice app",4
2020,"This app is having a big problem, am trying to register, but it will not work for me well, trying to snap picture of my signature but it not work.",2
2020,You guys should work on this fingerprint issue. Not all phones use fingerprint. The app requested for fingerprint before I could exceed a particular amount. It's so frustrating and unnecessary,2
2020,Very grateful,5
2020,"Close to 2 month now, my account have been restricted, have submit documents, to the extense that am fed up of sending, what type of useless bank is this",1
2020,Honestly the best bank app and banking experience I've come across...and I have seen many...keep up the good work ALAT Ng,5
2020,"The new upgrade is trash, do something Anything",2
2020,Make sense,3
2020,Awesome 👌,5
2020,F##k off. Why upgrade to this nonessence app?,1
2020,Good,5
2020,"It's a superb app, honestly!",5
2020,Awesome,5
2020,Been trying downloading this app but couldn't. Don't know what's wrong,1
2020,"I was really impressed what this app could afford me. I have never stepped into a wema bank branch before all just because I could do everything with this app, from opening to verification of the bank account. This is indeed a great feat from wema.",5
2020,Wonderful,5
2020,This upgrade is so useless that cost me over 150k loss. The processing state before successful transaction is not needed. i wasn't debited after 45mins of initiating the Transaction after i tried twice & sorted benef elsewhere. I regret ever using this update. All customer service can say was I suppose to wait for 24hrs after a Transaction shows processing. Who does that in 2020? This is BAD!! I CAN'T WAIT TO EXIT this bank because of this useless upgrade. This is second time I'm lossing money.,1
2020,"I cant give this app any star, i downloaded it and complete registration and now i cant access my fun, series of mails yet not has been done about",1
2020,I luv this app,5
2020,Awesome,5
2020,"Just downloaded the updated version but it still pops "". There is a new version download it now"" the link leads here and all I see is open or uninstall Transfers are a nightmare.",1
2020,"Good, but can still improve",1
2020,Good,3
2020,Your network is so poor lately Been making series of transactions that the other end won't get for days and I won't be refunded too Imagine me making payment for ibdc and till now I didn't get the token number Pls work on this as I am getting frustrated already,1
2020,"This recent update is trash , the former one we as working perfectly.pls do something Abt it. Too poor",1
2020,"Its à terrible experience since weekend since i upgrade, can not access again",5
2020,"Oh yes! I love ALAT app. ,💃💃💃💃💃💃💃💃💃💃💃💃💃💃💃. Convenient, easy, fast, reliable. Thumbs up. So far so good but please, this latest version does not generate receipt for transactions. Please do revert to the old one that did I beg you.",5
2020,Been wonderful,5
2020,Tp,4
2020,Fantastic,5
2020,Best,5
2020,Great,4
2020,"The Alat App is automatically repeating transaction and is making me lose money. I sent money to a certain recipient once but the app executed the transaction twice, thus debiting me two times. This particular situation has occurred two times. What's going on?",1
2020,Nice one,5
2020,Best,5
2020,Excellent app that makes transactions super rich 🤑,5
2020,Wonderful always,5
2020,Good remote system of banking,5
2020,Wonderful,5
2020,I cannot pass the reactivate account page for an inactive account,1
2020,Excellent,4
2020,"My experience with this app can be summarized in one word..""Frustrating"". Nothing ever seems to work as it's supposed to. The card control doesn't show my active card, the virtual dollar card doesn't even allow me activate the card, I can't enable Touch ID + Pin authorization, and so much more. They keep releasing updates and I always hope things will get fixed but they are always the same. I wonder what the developers of this app are actually doing. Even the transfer limit is fake. FIX YOUR APP",2
2020,Nice app,5
2020,Lovely Experience,5
2020,"Great! Fast, secure and helpful, working perfectly here.",5
2020,Good app,5
2020,"I was in love with alat,until this lastest update came v4.0.2.1 ,which I did and that was the greatest mistake I made,cos since I did I can't login😭😭😭😭 and I have so many transactions to make, but I can't login, WHY ALAT???,can we just go back to the previous version already.",1
2020,"When I updated the app, it the not allow me to log in back.... Regret opening wema account 🤦‍♂️",1
2020,Great,5
2020,Fantastic experience,5
2020,Very poor.couldn't login after an upgrade,1
2020,The app is so anoiying have been trying to do as common as a fransfer since two days na and have not been able To do it cos of erros alart team should solve this problem Pls its disturbing,1
2020,Very nice App,5
2020,Good performance so far.,5
2020,Baba I the cry like this I which knew this update will turn out like this. I will not do it. I when to wema Bank office at ogba 4 time no solution. How can you have office and is not functioning? And the app that you say everything will be there and is not working.,1
2020,To say that this app is messed up would be the biggest understatement of 2020. I don't know the sort if QA you guys have over there that signed off on the app. Before activating the app I am asked to take a selfie and a picture of my signature. After more than a month the app still tells me that the photos have not been verified. So what was the point??? For weeks I have been sending mails with no response. I seriously regret having an account with wema now.,1
2020,The best banking app so far,5
2020,Good,5
2020,Can't hotlist my card,3
2020,Ok,5
2020,"I don't know why people are having problems with this new update, everything seem to be working fine here. I really do enjoy this new update. You guys should try and make it easier for people to use. As for me I've got no problem with the new update.",4
2020,Good,1
2020,Great app,5
2020,"I dont seems to understand this app again,everytime the app get updated and its all trash",3
2020,Love it,4
2020,Tha best,5
2020,Sweet,4
2020,Well as a long term fan of ALAT. I have to say you guys are trying but the problem is human design is not about putting in things you don't need now my card is not showing in card control. I'm tired,3
2020,"The update is needles, the former app was my daily financial companion, updating to this made my day a hell. Kindly revert to former. UX is wack with this",1
2020,The best digital banking app,5
2020,Great app. Period.,5
2020,The app is beautiful but this update makes it difficult to verify accoumt number. Please fix it.,2
2020,Had to log in when you really needed it,1
2020,The best Bank mobile App so far. You do almost everthing all by yourself. Keep it up!,4
2020,Good App,5
2020,This app is really frustrating. I've been trying to request a card for a while now and all its showing was that an error occured. Please fix,1
2020,Good idea. Keep it up,5
2020,Good but let there be an improvement on these new app,5
2020,This app is just rubbish. Wema Bank won't cease disappointing me. The former app was manageable but this one is a total flop. I'm uninstalling immediately.,1
2020,This banking app isnt just it at all. I was given a new account number upon installation. I went to a branch and was told the new account number would be merged to my previous account. Now its been merged and my account details still shows 0.00naira. Its so frustrating.,1
2020,"Just updated the app, and ever since I've been trying to login it tells me to verify the number, which doesn't make sense, the old version is alot more efficient and easy to use, no stress, I made a mistake updating it by the way. You guyz should fix this problem asap.",1
2020,"My signature and passport has not been confirm since over how many months now, please how long does it take you people to do this?",1
2020,I have been using this app now for more than 4 years now and i am impressed. Keep it up.,4
2020,Alat Make Sense,5
2020,"It's nice, the new interface",5
2020,I love it pa,5
2020,"See ehn, all I want is to collect my stash and close my account with you guys, I have endured for so long abeg, I am not Jesus Christ o!",1
2020,I don't even know where to start from but generally the app is frustrating. Is it possible to manage two accounts one one app? If yes how?,2
2020,Nice simple. I love it,4
2020,The best of all,5
2020,"A very useless app; can't apply for loans, cannot make transfer easily. I'm already regretting downloading this app",1
2020,Good,5
2020,This ALAT is a very good banking experience.. I still don't get why people complain about it,5
2020,Easy and convenient Encourage saving,5
2020,Nice performance so far,5
2020,Best app ever.my Bank on the go. Thank you wema Bank,5
2020,Good,5
2020,"Very bad experience. Ever since the upgrade, I have lost all saved beneficiaries and I could not do a simple recharge on the app. I decided to uninstall and reinstall it, that was the worst decision as I could no longer log into the app, but it is asking for some verification that I have done but it has refused to log in.",1
2020,I find it hard to login when I have an active account already. Wema bank why??,1
2020,I try to create pin but I'm can't receive the otp in my email,1
2020,Best app,5
2020,The oldest app is far better than the newest one. You can view the transaction history from the old app but you can't view it on the new one,1
2020,GreT,5
2020,Amazing,5
2020,Super! But please let the account names on the Saved Beneficiaries be listed alphabetically... It makes it easier for searching. Thank you.,5
2020,How can i continue using this app when i cannot register on the app,1
2020,I was enjoying the app before until this recent updates. I wonder if the developer actually tested this wack of an app before deploying it. I Can't even login. The forgotten password feature is not working. What a nuisance.,1
2020,The app has been doing fine for now. Hope it will be maintained and even get some improvement.,5
2020,Very very nice app,5
2020,Perfect!,5
2020,Wema is good i don't know why people are complaining.the app is 100%,5
2020,Pls work on this new update...most time when I try to do a transaction it's always showing acct enquiry failed(when I check for receiver details),1
2020,"I don't know what others think about this app, but all I know is that, I am in love wema alat, but one more thing, you need to work on fast loan options and other gadgets like camera drone photos and videos camera cause that's would really help....",4
2020,"To say the fact, this App is actually good. Although it has room for improvement but i really enjoy having an account with them as compare to some useless bank. And also, please bring back Alat dollar. Are you not planning to bring it Back?",5
2020,Perfect,5
2020,"How I wish there's 0 🌟, that's this Apps rating, this is the most foolish thing any bank in the world has ever done! Update it lower or change it 90% of those banking with you are crying over this and your inability to still change it makes an imbecile who's the definition of a total idiot wiser than the operators reading post.",1
2020,Nice app,5
2020,This is the worst banking app in the history of Nigeria..You cannot transfer..transfer from especially GTBANK into Wema account is 50/50..You cannot get receipt of your transactions in-app..You guys are terrible I swear..Using quack Web developers..Nonsense,1
2020,Excellent,4
2020,"A wonderful app. Transfer money easily, buy airtime and data. I have been having good experience.",5
2020,"I credited my line with airtime once, you guys debited me twice, which kind bank be this😠😠. Abeg make una return my money ohh.... Or else ayelala go remove from una pocket ohh",5
2020,Before the last update the app was awesome but after the last update fingerprint biometric doesn't work and it has practically made it impossible for me transact since my biometric authentication is on.... Now it's impossible to even turn it off,1
2020,Excellent,5
2020,Love using alat app,5
2020,Best mobile banking app for me,5
2020,"It's a very good apk, and I like d graphics",5
2020,"The app initially crashes on my device but with the latest updates with its cool features, the app is up and running and im enjoyin it thanks guys. Five star for u guys.",5
2020,Fantastic,3
2020,Love it,5
2020,Good,5
2020,Excellent,5
2020,It is fast and easy to use,5
2020,excellent,5
2020,Wonderful experience,5
2020,It very reliable,5
2020,"It fails sometimes, the rate at which you update this app is just too much, 2 updates within a month! It is becoming a abuse.",3
2020,"As in The New ALAT APP UPGRADE is Horrible i Cant Even Do Anything With My Account Since, The Upgrade Really Cause Damages i Swear Down. Why",1
2020,Am not able to register my information,1
2020,"My Biometric is not scanning anymore, and have re-updated my app, please help find a solution to this...",5
2020,"It can be better, not bad though",3
2020,I love this app is best banking app in Nigeria,5
2020,This app was very bad,1
2020,Great app..,5
2020,Perfect and easy to use But hard to refund money for trasaction failed I was debited for prepaid and up still now since 2monthes now the money has not drop Is well,5
2020,Keep upgrading coz it dosnt suit jaiz bank banking system! It dosnt generate RRR through the app. When ever i applied email will be sent that you have reviewed my statment but it cannot proceed...and pms when are you updating tge app. The app is working perfectly now.,5
2020,"This is the worst mobile app, I have used, narration doesn't appear in the credit alert. I did 2 transfers and they failed, waited for 5 to 6 hrs no trace of the transactions in my history only to be debited twice each for the 2 transactions.",1
2020,I feel good with my Alat app.,5
2020,Nice and good quality,5
2020,I have never had more great experience using a bank app kudos to alat,5
2020,Very good but always deducting money,3
2020,Great app,5
2020,Awesome,5
2020,It is nice app,5
2020,"Alat is a hot mess! I repeat, WEMA BANK ALAT IS A HOT MESS! It cannot be relied on for serious transactions. I am calling you out because your contact center has been non responsive since yesterday. I can't access my account neither can initiate transactions. Too bad!",1
2020,There's always an issue using this app. It's tiring.,1
2020,Helpful app,5
2020,Wonderful app. Didn't have to go to the bank for anything. I have been enjoying the experience.,5
2020,Please since this New update the app UI scale becomes big and the fonts and buttons are somehow distorted,2
2020,This update is as bad as cheat. I cant even login not alone make transaction. Rubbish,1
2020,"This app is so trash...Wema bank, you don't need to do this...Your former app was simple and effective....You didn't have to make things complex and complicated.... After going through the stress of snapping a photo and uploading signature....I got an error message,. Which I don't even understand what it was saying... Anyways, I'm not disappointed. I have never expected anything awesome from you... Don't bother downloading...you'll get fraustrated.",1
2020,Wonderful keep it up 💪,5
2020,Good,5
2020,"Correct app, keep it up",5
2020,Pls try n do something about this apk. Totally nonsense.,2
2020,"So far, I've not had any cause for alarm. All my transactions and experience with the application has been awesome. Thanks WEMA Bank.",5
2020,"The old update was much better, this new update is awful, i can't make a transaction wuthout getting a finger print option popup. Its not by force to use fingerprint. I regret updating my app, please fix this asap, gosh !! 😌",1
2020,is good is very good,5
2020,"ALAT services are amazing, i just love the way its quick and no delay in transactions. Most importantly, I like the feature where I can hide my balance just incase of third parties.",5
2020,It so easy,5
2020,Nice,5
2020,"Why is it taking so long to get my ATM card, services are good and fast but for almost 8 months or so, I can't get my card and no good response from customer care... Frustrating",2
2020,Alat app basically became annoying after the new interface and the useless upgrade!!! So annoying!..,1
2020,Awesome,5
2020,It better than before and am okay with it thanks,5
2020,Great in all ramifications,5
2020,I can't make any transfer on my account since I have upgraded it today really need help on this please asap,1
2020,U alat app in not working i hv be trying to transfer to an accunt so i can get cadh to leave were i am but is not working an stock on d road bcos of of u app not working,1
2020,"This app gets worst. The older version was manageable and even responsive , this version or update is trash , I have tried to endure enough and now I'm finally letting go of Alat.",1
2020,Lovely,5
2020,"I thought an upgrade means an improvement. If so, this is the worst upgrade I have ever done. It's an exact opposite of what it is meant to do.. I can't Check transaction history nor do a transfer. Its unbelievable!",1
2020,"Hard to use, i mean the bank not the app",5
2020,An awesome bank... Everything's so nice not to mention the free card delivery,5
2020,"Nice application, worked well",5
2020,The app is excellent,5
2020,It's cool,5
2020,So slow.....very poor performance please return to the older version this app doesn't even deserve any rating,1
2020,I can't transfer cash or buy airtime....the update is so bad,1
2020,"Honestly, I was expecting to have a smooth experience with this new update but I'm disappointted... It won't load beneficiary list says there's no beneficiary list, it won't even load or check account, it won't even send money... I'm honestly disappointed",1
2020,"The latest update sucks.. I can't even login as everytime I try, it tells me to verify my device and when I input the verification code sent to my phone, 'something seems to be wrong, try again later' pops up all the time. You guys seriously need to do better.",1
2020,"I regret updating my Alat app, I think it's going to come with better app with user friendly, but reverse is the case. The older version is way better than the new one. How I wish I can downgrade it to the older fashion. Very annoying",1
2020,This application has made it so difficult to activate my PIN. I've talked to their customer care line all to no avail. I can't do anything on it except saving and transferring it to normal account before withrawal. This application do not only suck but I don't even know how to describe it,1
2020,What kind of stupid upgrade is this please? I cant seem to do anything .... What the hell... Please bring back the former app This is a downgrade!!!,1
2020,"It has been awesome. I love the fact that I can fix money using the app without going to the bank, I can hotlist my card when it's stolen. I can control my card by locking it anytime I wish and open same. I could receive my cash from abroad without much hassle. It's so awesome. Most important is the fact that I could transfer up to five million directly from my phone. I will rate it the best app so far bank wide in Nigeria",5
2020,This new update is crab. I can't do anything right now. Can't transfer a pin. Keeps saying error loading bank list. Please address this.,1
2020,"This is the most useless app I've ever seen, coming from a whole reportable bank",1
2020,With you all the way,5
2020,"The App is helping me alot but My Fingerprint is not login me, and I switched it on but yet it's not working still but it's working normally on my phone ... Just help us fix that.",4
2020,Fantastic,5
2020,Nice mobile app. Still need more improvement.,5
2020,Enable to link my bvn since two month,1
2020,There's great needs for improvement,3
2020,Exceptional,5
2020,"Reoccurance transfer does not allow me to chose number of months payment. The home page images are truncated. The app need to be tested propely before rolling out. I have just updated the app with the hope of fixing my schedule payment. The session keeps timing out, I am unable to view my recent transactions either. I think alat online is lagging behind others in my opinion.😩",1
2020,Using it as my safe,3
2020,Beautiful app. You guys are doing well,5
2020,Best Banking App in Nigeria,5
2020,Very good app,5
2020,Impressive,4
2020,"I love this bank....too good , keep it up",5
2020,Transaction is easy for me on ALAT app,5
2020,The updated app is worse than the formal one. How can the updated app performance not dependable? There is need to work on the improvement of this app. Thanks,2
2020,Great,5
2020,I still can transfer because it always asking for pin and it still doesn't go,1
2020,Best Bank mobile app.with intriguing features,5
2020,Best bank,5
2020,This application is good for we wema costumers,1
2020,Initially i use this app for business butnot sure anymore. I cant give screenshot of my transfers to customers anymore for confirmation,3
2020,Very bad.. Ever since i update to this version i've never complete a single transaction. I cant even recharge or tranfer money,1
2020,Great,5
2020,Excellent,5
2020,Excellent banking app,5
2020,Sweet,5
2020,"Good platform to execute financial transactions. However, very slow in resolving fail debit issues and refunding clients money back when there is a failed transaction and account was debited.",4
2020,I have been unable to create an Alat Dollar Card from the App. Always saying unable to get Exchange Rate. Please fix this issue on your app.,3
2020,Can you allow the app shows negative balance in the home page as it was in the previous edition.,2
2020,"The mobile app is a big flop.. I regret having an account with Wema bank as a whole. I've been trying to initiate a transfer from my Alat Account for the past two weeks,it has been displaying ""you cannot spend more than a total of N20,000 till your photo and signature have been approved"" bt the space for uploading the items are not editable. I've called their customers service line,sent series of mail but the issue hasn't been rectify still for the past 2weeks. What a big disappointment!!!",1
2020,This is my best banking app. With this app I don't need to step in to banking hall for any transaction unless I want to do cash deposit.,5
2020,This app makes banking so lovely,5
2020,It's a brilliant app with helpful features especially the savings aspect. Though sometimes it stops deducting money and spoils my savings. Accounts narrations should be improved.,4
2020,WORTS! It's getting worst and worst by every update. Now I updated the app and it's telling me to unlock the device but it's not working. I'm moving to another bank. REGRETS!,1
2020,"With this new version, receipt for transaction is not possible. Old version carried this feature. Management should do something as its very essential to generate receipts for some transactions.",3
2020,My experience is unprecedentedly great.,5
2020,Good,5
2020,I find it difficult to link my BVN till now. Is there any help you can do.,1
2020,The transation is not working its keep request for finger print Nawa o,1
2020,Quite an awesome app!,5
2020,Very good platform. I mean Alat by Wema. I have since closed all my other bank accounts. Because with WEMAalat everything is possible. Five stars for you.,5
2020,Excellent app.,5
2020,I love this app kudos to wema bank,5
2020,Am okay with it,4
2020,Great! Very flexible!,5
2020,"These app is useless,I can't transfer money to other banks,after putting all the details, clicking on the text button doesn't work,and also payment of bills too,why would I wanna pay a bill of a thousand naira, and am getting a charge of 10 thousand naira. You guys still need to work on these app ,or better still, go back to the previous version.",1
2020,What is all this it driving me crazy how did update the app without checking i cant login i have to uninstall and install i cant transfer make payment button not responding why all this rubbish you should have just left it in the old version,1
2020,This is the worst visual bank ever your service is too poor and you charge for all services.,1
2020,"The app has been awesome though lately, I have been having consistent trouble logging in into the app via the biometric option since after the last update. The new look of the app even though is quite catchy, lacks a little bit of fluidity unlike its predecessor. Pls, improve the biometric option as it saves considerable time during log ins.",4
2020,"Wow! This latest update is sweeeet. The typography, responsiveness is awesome. The graphics are sharp, its just beautiful to use. The UX is better and intuitive. I love it more than the previous ones. Kudos to the tech team behind this. You guys are world-class. Cheers!",5
2020,"This app is fast, i recommend it for any transaction.",5
2020,Dope,5
2020,My one and only love and best bank so far in the whole world for me ALAT,5
2020,Not as maneuverable as the previous app.,2
2020,How can I get my referral code and link on this new app?,1
2020,"Each time I try uploading my signature, the app will just close what can I do?",1
2020,"Since I did the upgrade, I've not been able to log in let alone make a transaction. I wish I didn't upgrade!",1
2020,"It Can't even verify my identity, it keeps saying timeout",1
2020,"This update need to be tested before launched for use, I have been trying is since still the same problems. I think you need more time to work on it. And allow the older version untill it works fine. THIS IS NOT WORKING.",1
2020,Fresh,5
2020,Nice,4
2020,"I ve had terrible experience with the Alat app since i upgraded it. Firstly my benefiary saved was wiped off. Worst still the App could not log me in as it continually stopped at security check verifiying if its the same device(Which I ve nt even changed). I have sent a mail yet there was no feedback than the auto reply, i call your suppprt agent. After several mins there was no cogent solution. I should screenshot verifying error everybody complain about?",1
2020,Nice and easy to use,5
2020,My Pin is blocked in the course of updating wheras It is my Pin i inserted.,5
2020,Great,5
2020,I believe most of that bad reviews came in at the early stage of Alat but now they are a force to reckon with in the banking system,5
2020,You guys haven't perfected this new version and yet you made us update our old one. Why? I can't even log in on the damn thing since i updated it. It's so frustrating,1
2020,is too great,5
2020,"Honestly, I prefer the previous one. In the this you can't see your saved beneficiaries, no receipt for transactions, even when you click transactions history, it goes blank. Pls improve",1
2020,I can't log in again and am even trying to register another user but the app keeps stopping. Please you guys should find solutions.,1
2020,"i will rate this app zero. very annoying since am force to upgrade to the latest version i can't log in, keep asking for finger prints scanner as password... must i use a phone that could detected finger prints before i could access my money ,mind you fingers are not equal... wema bank, your technology developers has not done this right. The worse bank app ever..",1
2020,I just dowload this app now and i am having issues setting it up,1
2020,Wonderful,5
2020,Very poor app,1
2020,I cant even send money. Totally bad,1
2020,"I really like the new upgraded version, nice work to the app developer, but there is still some content in the app telling me to try again later or their is an error please work on that thank you.",4
2020,Great app,5
2020,Great,1
2020,"This new version of the app is the best, I love all the fratures attached to this new version. Thanks for the upgrade",5
2020,"this is the worst mobile app by far, it does not allow one upload his/her documents and doesnt even grant access to login. Keeps showing device changed. This app shouldnt have been upgraded if it wasnt well tested.",1
2020,Seamless banking,5
2020,This app is an icing on a cAKE,5
2020,Nice app,4
2020,Excitement,5
2020,Wonderful,5
2020,My acc was restricted,1
2020,"The former one was way better than this, any time i make a transaction the app will just close by itself. It's telling me to update bvn but anytime i click on it it doesn't work. The airtime and data icon brings a blank page, there no icon to save beneficiary's account number again. It sucks really. I guess i will just have to stop using the bank as a whole sef",1
2020,Great,5
2020,Unable to complete my loan application due to inability to receive ticked id even your feedback to discard the existing application has been done. But the worst is that I can't even apply for a new one. It keeps saying error in retrieving the details.,1
2020,I regret updated this app ever since i update this all my data has disappear i cant even see my detail anymore...... What kind of bank is this 😠😠😠,1
2020,"Sincerely, there has been very impressive improvements on WEMA Bank ALAT App. Kudos.",3
2020,Cute,5
2020,Good,5
2020,Best banking app,5
2020,"I wish I didn't update this app tonight.. Now It's rejecting my email.. I have used up the trials... I kept receiving codes as sms and there is no page to even insert the codes.. Please what's going on.. I am stuck right now at log in Please what are you doing about the app.. Thank God I have cashed out all my goals, is this how the ALAT APP would have crashed if my goals were still on it?",1
2020,You act on delay,4
2020,Great,5
2020,The latest version is so poor have been unable to retrieve my forgotten password reset since I upgraded to the new version.. Pls you have to do something about this as soon as possible please,1
2020,Can the previous version of the App be restored. This new version is a disaster. PLEASE DO NOT UPDATE OR INSTALL NEW VERSION. YOU WILL REGRET IT.,1
2020,"I swear you are making life incovenient for me for the past two weeks am unable to send money and i was told to upload my id and i have done that since last week still am unable to transfer money, i need my money for my business i swear i will stop using your bank coz your banking system is worse",1
2020,Can't update apps,3
2020,Poor and unreliable,1
2020,Most disgracing upgrade,1
2020,Nice app gets better with every update,5
2020,Very good and recommendable,5
2020,"How can upgrading become a problem. When una still sick, why are you telling people to upgrade. Your Alat App ask me to upgrade and wetin i upgrade for, problems begin. I can no long access my account. Profile as been deactivated, press forget password is the response. I really regret ever upgrading the App. Am not Happy, very very angry now. Make una reply me ooo. ASAP. Bfor.........................",1
2020,"Bills payment especially betting and lottery doesn't connect with the users info, always writing (user info not found)",3
2020,I cant login to the app any longer ever since i updated it...pls i prefet the older version...as soon as possible...have cleared cache ...its not solving anything at all..am fedup,1
2020,Cool and faster.,5
2020,"Been enjoying using the ALAT app. No stress, very intuitive.",5
2020,Very good app,5
2020,"I can't login in to the new app and I need to use the app, pls give me a link to download the old alat app",1
2020,I Love This Bank 🏦.. It's Simply The Best If You Ain't Using It You're Not Banking With The Best Bank,5
2020,Good,5
2020,it is poor service,1
2020,Awesome app,4
2020,"Dollar rate should be added to the app to make it a better app like sterling bank mobile app, This app need to has how to fake acount balance not hide it, like when you have 100,000 in it, there should be a way fot it to be showing 100naira like kudabank app, thank you alat and dont forget to #endsars and #endpolicebrutality",5
2020,Great app. Easy to bank. Easy to resolve issue,5
2020,Perfect online banking system,5
2020,This is a very good app that I have ever seen in my life.,5
2020,"This is the 2nd to worst banking app I have ever used, you can't copy and paste accounts number for easy usage, the update turn off the feature where you can upgrade your account from being cap at 20k daily limit. This app update is just a step dackward.",1
2020,I'm ashamed for you guys... this is really terrible,1
2020,Beautiful,5
2020,Lovelyl,5
2020,Best online transfer App 🥰😘,5
2020,Awesome bank,5
2020,"The older version was better, you can hardly able to send money to new beneficiary, it keeps saying enquiry failed even when the beneficiary name is showing, and then it keep saying please wait for hours without allowing you complete the transaction except for existing beneficiaries Please bring back the old version please before I close my account from wema. I'm tired of waiting for new update or reversal to old version",1
2020,"Best app ever but i can't invest on it, always ask for upgrading like stash and so on please do something on that",4
2020,Av been trying to set my card under card control but the card number is blank pls help,2
2020,"This app performed exceptionally poorer than my expectations. Too many bugs and problems to even start listing. Overall, it's just a waste of memory in my phone",1
2020,"Ever since I updated the app, it's the worst. I can't even see my accounts. All the settings I made has been erased... What kind of bank is this? From one problem to the other... It was having a glitch with the previous update, we were fine with it till you made us update and made matters worse... Please kindly fix this.",1
2020,I love it,5
2020,"As. I have complained before, I got the worst of them. I was about starting to use Alat when I was told to put money in the account, to make it completely 100%. I did transferred into the account to make it active as it was INACTIVE mode,, after tf, it was still inactive. I was not able to spend my money. They even did the worst, they deducted 4 naira sms charges from the account the claim not active. I have wrote serries of emails, I have filled and submitted series of update form, yet nothing",1
2020,Excellent app,3
2020,"Very awesome, because i have never been to the bank and every things goes smoothly",4
2020,"Since I have upgraded the app, I don't have access to login, plz I need a solution ASAP",1
2020,Good app,4
2020,Cool,5
2020,"Very awful experience. I'm a new customer and signing up/activating the app hasn't been successful. Each time I snap my signature for upload, the app would stop and force close. I feel like deleting the app and abandon the account.",1
2020,The new app sucks. It's basically trash. I can't log in. Turn on my card. A friend I introduced to ALAT also complained a lot about the update. Can I downgrade back to the old version?,1
2020,Alat has been great but ever since i update the app I haven't enjoyed the new app for a second...,1
2020,Good app.,5
2020,"I would give it a 5 star but I've been unable to create a virtual dollar card which is literally what brought me to the bank in the first place, if you can fix this it'll be appreciated",3
2020,I can't even request for a new card on this app.... you people are always failing. There was a time I couldn't even upgrade my account so that the restrictions on it could be lifted...,1
2020,"So handy and easy to use. But I can't have access to my account now. When trying to login or trying retrieving my password, it will show blank white screen. This was atfer the last update. Pls fix the bug",4
2020,Good to go,5
2020,"I tapped on the ""forget password"" and they sent a code alright but where do I put the code when the next page I get is a blank page! Fix this ASAP! I need to transfer some money",1
2020,Fastest ever 💯💯,5
2020,"I seriously like this App, it helps me to meet my target. Rise more Alat",3
2020,"This is the poorest app i have ever come across. So frustrating. The app has stop working. Can't login, reset password nor register as new user. ALAT BY WEMA work on your poor app to be the best.",1
2020,I don't like it,1
2020,"Since i updated my app, i can't do interbank transfer beyond #22,500. I contacted customer service, i was told to upload the documents, i have already uploaded.. And i can't get access to re-upload them. I need to make transfers urgently, please help rectify the apps fault.",1
2020,Wow,5
2020,"Since have updated this app i logged in once and since then wasnt able to log in anymore ,i preferred the old version than this ,cant even make use of any ATM as well.",1
2020,Easy,5
2020,Works fine... No issues now.,5
2020,"The update have destroyed the great work and functionality of Alat. Can't upgrade my daily limit again, just keep on keeping biometry is not activate. All effort prove abortive. Please return the previous version. The app is OK now. Thanks.",4
2020,I takes forever for you to deliver my ATM. You need to work more on your logistics,1
2020,The latest update works better now. Bugs fixed. Still not used to the new interface. So 4 star.,4
2020,"I'm trying to apply for loan, it's telling me I don't have any offer, this application does not give loan, I don't advice anybody looking for loan to use this app",1
2020,"If you think my os version has compatibility problem with your app work on it then. I use same mobile phone to access other banks app without issue, why should yours be any different",1
2020,"The PIN +TouchID Authentication has bugs. Not reading my device fingerprint correctly. Please, revert to the old version ;). I have uninstalled and reinstall again. Still same problem. It's now very worst that i can't even transfer out again as the system says i need to verify my phone number again.",1
2020,A good app that is very easy to use.,5
2020,Very stressful. Ull have to upload ur work ID and you wouldn't still get the loan,1
2020,"Since i updated to this new app 4.0.1 i can no longer make transfer, i have sent several mails but the issue not treated. This is not right because im stuck, i can transact. I visited your branch the customer service person sent several mails still the issue not treated. Please treat now before i escalate to the appropriate quarters",1
2020,Super,5
2020,"Each time I want to upload signature, it closes back",1
2020,This app is just a complete waste of time I tried to upload my national ID card and it is just telling me rubbish and keeps stopping,1
2020,"I reinstalled Alat on my phone and couldn't log in to my account any longer. I was asked to verify my phone as my primary device, but each time I clicked 'verify' It would take me back to log in environment.",2
2020,Now working fine after I uninstall the all and dowmload again,4
2020,"Very bad after I update my app. Since I have updated my app I'm unable to login, after I put my login details it's show authentication loading and show me to verify immediately I click on verify it take me back to login page and nothing is happen. I have unistall and installed several times but it's keep do the same thing.",1
2020,Poor,1
2020,Its good sometimes bad.... good is majority than the bad side of it...the app is so useless that you can't even dream of its benefits...it has no single purpose at. Just a space occupiers.....goossshh,5
2020,"Unable to send transfer to saved beneficiary account, always receive swipe to the left, after that can't transfer to the beneficiary...that's disgusting.",3
2020,"I am new. can't do anything, everything thing or every transaction i make i will always have a pop up that says account inquiry fail. I can't even upload my id card. This app is a garbage, i wouldn't recommend this app to anybody if it continues like this.. please fix it",1
2020,"The new version is a total mess,I want to upgrade my account but I can't edit nor submit any details even though I received an email to do that..I keep getting error messages of wrong pin and my pin got blocked......The old version was better",1
2020,Keep it up,5
2020,This is the worst of all bank I had put in my BVN and pictures both selfies and signatures thousands of times but it will say would be uploaded with in 24hour days will pass and nothing happens I can not even send our money. I need a closure to this useless bank app,1
2020,What happen to your app that I cannot reset my password ohhhh!,1
2020,"Ever since I updated my ALAT app, I have been having one issue or another. The previous version is way better than the current one. My issue now is that I can't access ""Card Control"". Whenever I click on ""Set Preference"", it only displays a blank page. Please do something about it.",2
2020,"This is the worst of all the alat version.I can't transfer,I can't see my goals.Pls do something about it.The latest version was quite better than this.",1
2020,Best online,5
2020,Great one,5
2020,Ok,5
2020,"This new upgrade is suck,I can't buy new airtime/ data.. I feel disappointed, I can't login again on my Account..This new upgrade is sick",1
2020,The Alat app has been wonderful and interesting until 30th September update. I cannot perform a single trasaction because it does not read my device scanner at all. The older version seems better. Hence the latest does not meet the key purpose. Sorry for having only three star. I still consider you the best but you better hurry up in fixing this bug.,3
2020,When I want to login.. It said my details not connect to ALAT... Pls fix,1
2020,Wonderful,5
2020,The app just keep stopping and closing each time I try to create new account on it,1
2020,Fantastic,5
2020,I dont understand this app at all is of no use to me at all I cant do anything,1
2020,I love this,5
2020,It's not appearing on my dashboard,1
2020,This guy's should just close the app. It doesn't work out after numerous installs. So pathetic how i wish there is negative mark will have given you guys.,1
2020,Nice one But one can't make and international passport payment with it,4
2020,My alat goal is not working pls help cos i just updated the app and it still not working,5
2020,Good,5
2020,"When I try to create a virtual dollar card, it returns an error ""exchange rate not available at the moment""",1
2020,Ok,5
2020,Best of the best,5
2020,"This new update sucks! Imagine, I finally got my card but I can't even activate my card preference for web purchases or anything because an error message keeps popping up",1
2020,Just 😶 disappointed ☹️,1
2020,"This is getting annoying, the recent upgrade on the app has change everything totally, I cant tranfer money to anyother bank, even to wema account, more than a week now😠, all I get is *tansaction failed* after uninstalling and reinstalling the application, @alat please do something to this, it is affecting our daily business transaction.",1
2020,"It's really annoying,I've tried uploading my signature and it keeps saying ""Alat is not authorized to access file""",1
2020,Excellent,5
2020,"The app require to update and after updating I could not login any longer, it tell me to scan the app and after several scan upon scan is still the same language.",1
2020,I can't login its telling me incorrect password and Email which i know everything is correct,2
2020,"It's not working normal, the app is backing off when I'm about to register",1
2020,Best online bank so far. I like the app too. Pretty simple and easy. UI is top notch,5
2020,Bad service Bad software,1
2020,Poor app,1
2020,"Must options are not working, I cannot create goal virtual dollar card not working too",1
2020,Dope,5
2020,"Great experience, 100% digital",4
2020,Fast and reliable,5
2020,Best user friendliness,5
2020,"Downloaded the update and I've not been able to make any transaction, throws an error each time I try. Sent a mail to your helpdesk, no response My beneficiary list was empty after the update. Does it mean I'll have to readd beneficiaries each time I download an update?",1
2020,Have been trying to create pin for my alat but it keeps saying that an otp will be sent to my email and up till now nothing like such please kindly assist me,1
2020,Very good,5
2020,"Alat is power by Wema Bank, is the best and first digital bank in Nigeria. I have never been to the bank once since I started banking with them, I got my ATM card without going to the bank, the amazing thing is that you can even get your favorite device through alat and you pay by installment for as long as 6 months. I'm a beneficiary of that device lending, I got my INFINIX NOTE 7 through alat. I'm giving alat 5star.",5
2020,The app is nothing but rubbish until I updated it. It's not logining me in to my account.,1
2020,Worse upgrade....bring back the old version,1
2020,I am trying to login in to my my account but am yet to log because is saying authentication.,1
2020,Alat Is the Best Bank Ever. I experience Simple Banking with Alat. Join Us to Enjoy this Experience.,5
2020,Very good 😁,5
2020,It says I should create a pin but I didn't receive OTP to create one,2
2020,"This latest version really sucks, alot of bugs I can't even finish mentioning them, infact the previous version is far better, I think something needs to be done as reverting back to the previous version is even better, my new card has been delivered since 2 weeks now but I'm unable to activate because of the bug in the app that doesn't allow to set new card pin. Suck is the name of this new version.",1
2020,Wonderful,5
2020,"This is the worst alat app ever, i have always enjoyed all the older app, but this is very frustrating too much of errors. And the most annoying part is I can't make a transaction of more than 30,000 from my Alat account unless I move the money to the Wema account first. So frustrating, just update this App",2
2020,"This app is an ass. If uve registered before and u upgrade to the latest version, forget it u cant login again. An excellently wrong migration of data and programming.",1
2020,"The best online banking soo far, kudos to Wema Bank",4
2020,I can't get OTP on my phone number ... They say otp has been sent to my number and I didn't see any otp .. Please regulate it before I angrily delete the application,1
2020,Good,5
2020,It very good,5
2020,Wonderful,5
2020,Disappointed how so many bugs made it to production is beyond me. Opened my beneficiaries and I am seeing john doe. It's so bad that you guys are user experience dead,1
2020,"I love and like this ALAT, Because they have good Services and strong network. GOD BLESS.",5
2020,"After updating my app,i was unable to transfer money to my bet account.it really bad that the so upgraded version can't perform the most frequent task on my app.",4
2020,I have signed up but unable to login. It asked me to verify my phone of which otp will be be sent to my phone number. I have tried for days now and you guys are not sending otp. I'm tired.,1
2020,Best banking app in Nigeria,5
2020,Worst experience ever!,1
2020,I bought airtime from my account of recent but my line have not been credit and have been debited,1
2020,"I love like this app it's so easy to register......nice app,..,.......",5
2020,Its better now than before,3
2020,This new app is a total mess...,1
2020,For almost two weeks after upgrading to this new version I have not been able to log into my account. Get alert that I logged in but never opened for me,1
2020,Great,4
2020,Guy your app is rubbish. Heavy rubbish. This wema bank just gives headache after headache. I just need time to migrate to another bank,1
2020,"I updated my App but i cant login my Alat account. The app is telling me to verify my device through my phone number, but it i click on verify phone it gives me no other option, so i cant login my account",1
2020,Best so far,5
2020,"This latest version is unpalatable compared to the last version. Some features that are in the previous version are missing e.g Bill payment portals . The App goes off intermittently during transactions, etc",1
2020,Since upgrade i can't view my transaction history... Too bad,1
2020,Terrible app. My account has been locked since last year and i haven't been able to unlock it even after complaining via email,1
2020,Good,5
2020,"Since I was forced to upgrade this app. I have been unable to log in as the app claimed I changed device which is not true, and they have not sent otp to verify the device for the past few days. The customer care kept promising that the developers are working to stabilise this new release. This is frustrating.",1
2020,Is very fast and reliable 😊😘😘,5
2020,Good bank,5
2020,This app is boom,5
2020,Wonderful,5
2020,The app make banking easy,5
2020,How am i suppose to change my password when the app shows a blank page...why the upgrade in the first place? Absolutely frustrating....,1
2020,Best banking app ever,5
2020,"Most of this ppl leaving negative review don't even know how to creat an app but can easily judge a good functioning app. The app is dope, i like all the changes made and thanks for an amazing service. If u have issues with the app den ur eye dey pain u or u no like good thing .",5
2020,Very helpful,5
2020,"It always keeps on stopping, poor technicalities",1
2020,Worthwhile experience,5
2020,Fantastic,5
2020,"Transaction history is not always in order... The date , the time will always be different... 1979 transaction will appear as 2020 transaction... No transaction can be traced using the app transaction history.",1
2020,Excellent,5
2020,Unable to register my device that is to say I can no longer recieve the otp sent to my phone & therefore permanently locked out of the app,1
2020,Thanks for your service,1
2020,Fingetprint not working,3
2020,this app is vry poor i cnt do anything on it,1
2020,The app is fast but am unable to verify my ATM card,1
2020,Good,5
2020,Lovely,5
2020,Beautiful Innovation,5
2020,Awesome,5
2020,Great experience,4
2020,"You need to remove the V4. 0. 1. and replace it a better app, infact the previous version is better than this. Thiz is the worst upgrade as its not working...",1
2020,What an awesome application.,5
2020,I cannot log in to my account after I updated the app.even when i go to forget password they did send an otp to my number.,1
2020,Bad and useless app 😣😣,1
2020,Mtcheew,1
2020,Am trying to register but when I reach the stage of snapping signature it didn't work at all. And it's been a week now that have been trying,1
2020,Wonderful,5
2020,Fake app it will keep on asking you to register over and over again Nd will complain the mail does not exist even after verification from same mail .. i think this is rubbish am outta here,1
2020,👌,5
2020,I saved money into the Stash. No option for review or follow up. Money was just deducted but no information at all. How do I review or withdraw my money. I am not satisfied with offers on this new app.,1
2020,"This new updated App is not working for me, on the previous app I was able to lend money from my flexi goal which I return later, on the new app I have completed my goal since July which I left for savings purpose, now I need my money and I'm trying to cashout its saying contact us, this is totally unfair. I NEED MY MONEY FOR URGENCY",2
2020,"Alat was great until I update it at the middle of the night this morning. I can't my pay my bills again then it's not bringing options at pay bills again... It's really annoying, can will go back to old app Alat",5
2020,Lovely app,5
2020,I create a stash and save some money and now I couldn't find the my money please I need your help,3
2020,I didn't receive an OTP number to activate while login in and I have been sent an account number,1
2020,Very good app and reliable I believe in it though it take me long to transfer money from it and it was been solved quick is a good app,5
2020,Sad you can't give soft personal loans to your customers,3
2020,Excellent,5
2020,If I could rate a zero star I would cos that's what this update deserves Registering a new user is a problem Logging in is a problem Keeps saying my log in details are wrong until they deactivated my account and demanded I reset my password to activate it again Oya try to change password now and app keeps saying an error occurred... Your app developer did a very terrible job while developing this update .. Please fix it or take the app down totally,1
2020,"I updated it again,it's working but I can't make transactions because it doesn't remember my biometrics 😭",1
2020,Splendid,5
2020,"To get loan when you snap your signature that is the end of the road for you, Alat is not authorized to access file is the next error message till enternity. When will you people ever get it right without complaints? No provision to use picture or signature from your phone gallery. I tried to reset password once a code is sent to me that will expire in 5 minutes my screen will remain blank without where to put the code and continue until more than 30 minutes. The Worst experience.",1
2020,"I was told by the updated one to update my residential address and I've been trying to do that but it's not working. The worst part is that, no Local Government Areas are showing for Bayelsa State and yet I still get the notification of I can't leave LGA empty. I sent a mail, I'm still told to update Alat app.",1
2020,"Terrible app. Judging by this app alone you guys should be operating a POS not a bank. The app was manageable until the update, now I can't log in with the same credentials that work well on the older version and still work on the web platform. Using 'forget password' option keeps bringing error message when creating a new password and the customer service can't do anything useful other than tell me to upgrade to the latest version which is what was giving me issues in the first instance",1
2020,Since your upgrades the experience is becoming more unpleasant. the previous version was better,2
2020,Love it,5
2020,I can't activate my account on this app.,3
2020,Good,5
2020,Lovly app....,5
2020,I haven't been able to login to my account since the upgrade...,1
2020,Please ur appbis nice but can you do it in a way that when uploading our document we can have different choice like upload from image or take a quick picture bcos of my camera is bad,5
2020,"The new update is nice now, I will give it five stars because of the fast update the alat team did. I will say its okay now",5
2020,"I have three bank's mobile application and I can boldly say ALAT is the best, my preferred and most used. The new update also makes it much more appealing and friendly. I love it",5
2020,Alat by WEMA why I can't transfer more than one million naira it is making me to have problems with my transfer,2
2020,It looks good but why can't I find my referral link anymore?I have great plans for that referral oh please I need it back.,5
2020,I loveeeeee it,5
2020,Great,5
2020,"Virtual dollar card still not working, since January this year. That's 9 months. And I have a few dollars there. Not fair.",1
2020,"Simple, reliable and convenient banking experience,I love it.",5
2020,Yours is worst than improvement & this your so called update is a total mess. The formal version is better than this. We are now unable to fund ALAT acount from main Wema account. Why?,1
2020,"This updated app is giving me issues. I can't top up my goals, i tried it again yesterday, i have been debited to the tune of 100k without refund yet. The previous app never for once gave me that kind of issue. I cant even recharge my startimes anymore on this app. Please dont disappoint me I like this bank more than what this app is giving out.",2
2020,I am having a bad experience with Wema Alat. 1. Reduction in the total amount saved in GOAL Account upon update of App; 2. Reduction in the amount cash out as intetest on Goal acct as aganist the amount display on the dashboard/statement of that goal.. 3. Dividing a running goals account into two naming the one created as 2. 4. Sending an email requesting for correction just to receice the usual automatic reply without response after 5 days. 5. Back dating deduction on Goal Statement,1
2020,"What is all these stress for ? I have been trying to create a Stash but it keeps showing Service no longer available on this app, update your app, which I have done up to three times within few minutes. If you can't render a service then take that option out. It is annoying.",1
2020,"I only just started to use Alat and my first impressions with the Alat 4.0 app were very poor. I was unable to upload my Documents so I had to Sign up with the web app. Even after this, the V 4.0 app keeps telling me my email isn't connected to an Alat account even though I've deposited into the account and log in via the webapp",1
2020,Lovely,5
2020,Excellent banking services. Thank you Wema,5
2020,Great app,5
2020,"Awesome, user friendly & sweet!",5
2020,Would have rated it 5 stars but it took 2 months to verify my address because am not resident in lagos. I recommend..,4
2020,I tried making a transaction with the new update and it crashed. That never happened with the other versions. Problem still existing.,1
2020,"Alat has been so great until this recent upgrade. All the numbers stored as regular payments first disappeared and I tried activating DStv sub on it, it was just giving me stories. I had to transfer to another bank to be able to subscribe. Work gotta be done.",4
2020,Very nice app,5
2020,I love this bank they was giving me joy but I haven't got my atm cards yet,5
2020,"Since alert by wema update their app, have not be able to transfer to others bank and they blocked my pin",1
2020,"So bad, you can't help to resolve account issues on holiday. Why is it online bank?",1
2020,A lot of payment options still missing in this new upgrade which existed in the old version and was very helpful..review all missing option and fix pls....another update done today and the whole bill payment has been messed up again...something is not working right...Can we go back for the previous app???,2
2020,Nice app,5
2020,This upgraded version is a mess... I can't even verify my account on another phone... The OTP is never sent... How do i gain access to my account again now?,1
2020,Splendid,5
2020,I have been trying to activate my ATM card to no avail. It keeo declining,2
2020,Nice job,5
2020,satisfactory,5
2020,"I was debited for requesting for ATM card and I chose the option of delivering the ATM CARD to my address, I picke the option of next day delivery.... This is more than 2 weeks now, no card deliver pls kindly return my money back to my account..... I I don't need ur fake Alat account platform again.",1
2020,Oh God....i tried withdrawing in my account today and its not going at all...now this afternoon i want to login its telling me that my account is inactive ...i cant login again That i should contact the help centre...please wema get back to me Asap,2
2020,Alat is great but since the update i have been unable to log in.When log in after the new update the OTP does not come.,3
2020,I have been trying to transfer money to another account and it keeps telling I changed my number which I did not do and it's not allowing me go through with the transaction,1
2020,Very very easy to operate,5
2020,"Been trying to login with my fingerprint since yesterday but not successful, my main issue is, not being able to transfer because of this fingerprint issue.",1
2020,Good,5
2020,I think this is the best upgrade so far....you get my five star rate🥰🥰🥰,5
2020,good,3
2020,Trusted and realiable,5
2020,Great application keep it up please,5
2020,"Xcellent banking app, this app has never failed both for my local and international transactions",5
2020,Nice,5
2020,Meeting my expectations so far..,5
2020,Awesome,5
2020,This is much better than the previous app,4
2020,You guys deducted morethan what you call stamp duty and i cant find the transaction record why? This new update again i cant find betting and lottery again? Fix it please charges should be FIFTY Naira thats what other banks charge for lottery,3
2020,"ALAT used to be amazing until 2020. Since June 8, I requested for a new ATM card and I'm yet to get it till date. Mind you, I've requested for ATM cards 7 times since I joined but no issue until now. The new upgrade seems to be the most frustrating of all time. I can no longer log in. They claim to send an otp but it never gets to my number. I no longer have a dashboard for ATM cards even when I've requested for a card. I'll complete the rest of the review on Business Day newspaper",1
2020,Good and fast,5
2020,This version is better. I've been able to escape Tehe signature palavar,5
2020,"Why do i have to download a new version every week.I just downloaded dz new version last week and dz week again, i was told there's a new version It's beginning to piss me off .",1
2020,"This app does not allow me to log in... I am fed up. Please, where can I download the old version 3.5.0?",1
2020,Excellent,5
2020,Exceptional experience,5
2020,This new app is awful always crashing. And inaccessible and frustrating. Would've love if you gave the contract to the last developer. Kindly look in to it.,1
2020,Tell me what could be worst than being unable to spend your money anytime you want? Is upgrade not suppose to be a better version? Of what use are the new added features if one can't login? It's annoying..,2
2020,The new update cannot even allow me choose saved beneficiaries. Had to retype account details when I already have it saved. So frustrating. Please fix,1
2020,Have been trying to activate my new ATM card for weeks now but its always showing an error,3
2020,Excellent,5
2020,I can seem to do anything. Whats going on?,1
2020,The app interface is customer friendly. The issue is that while on dashboard one can not refresh to get the current balance.kindly work on that in your next update.,4
2020,I enabled my card fot POS WEB and ATM Transaction yet I still can't use it..this is so annoying,3
2020,Please this application does not rotate when my phone is set on auto rotate. Please can you fixed this bug,3
2020,Perfect,5
2020,"I noticed the feature disable the various ATM channel has been taken off. Like POS, WEB. That feature was really the catch for me",2
2020,I can't even register to login on the app. I am always stock to the data verification stage as a first time user.,1
2020,"This update is so poor, can't even buy airtime. Please work on it This app is so annoying, please give us the previous version..... It suddendly went blank when i try to do a fund transfer....so so poor",1
2020,"Worst since upgraded. Since i have upgraded the app, i have been unable to use it. This sucks!",1
2020,The app is very useful. I can now save more.,5
2020,"The update is really frustrating. The app keeps crashing, I can't recharge my phone via the app, I can't even screenshot to show proof of payment. It's totally whack and should be worked on",2
2020,"This update is solid trash. Dollar card doesn't work, keeps saying exchange rate not available at the moment. Can't hotlist a card I requested and was debited for but didn't receive it for over 18 months now. No option to hotlist. The whole update is a mess. I wish I could give 0 star.",1
2020,"Can't upload signature during registration. Error message pops up "" Alat not given permission to access file' even though the permission was granted. Fix this to enable new customers to come on board.",3
2020,Sweet,5
2020,"You guys please resolve this technical issue with your new embarrassing Alat 4.0 App now because am unable to enable my debit card through card control since these days. I have used different Internet networks in different places before I discovered that and I want to use card online men. Pls find solution to that card control. This new App is nothing to write home about. Best regard, Mutiu Abiodun IBRAHEEM",1
2020,I wasn't able to sign in whenever i upload the picture of my signature it tells me that its not authorized,1
2020,"It's been terrible since the upgrade. I deleted the old app from my phone, installed the latest but it stops while opening. Tried it over and over, same result. Very frustrating.",1
2020,They are reliable and gives interest in each month. I love wema bank,5
2020,The app is very easy and direct,5
2020,Good,5
2020,Excellent,5
2020,"This app has bugs, benue state doesn't have local governments when applying for card but places like borno does, it's laughable.",1
2020,"After the most recent update, i have not been able to either load airtime or pay bills then y the update if tins only get worse!!!",1
2020,"I can't login after i updated it, after authenticating nothing more; still on welcome back. Pls i need help ooooo",1
2020,I have a debitcard but the alat app kept saying that I should request for a debit card,3
2020,"The best app ever, can't stop using it.with this app am settled.seriouly i have never seen an app like this.You guys are doing well.",5
2020,The app is an improved design bit we find difficulties in ok nboarding new customers. The signature scan part does not work. Always bringing up exceptions,3
2020,My wema Alat is not working since i updated it to the latest version.,1
2020,"ALAT is the BEST digital bank I've used so far. Easy, convenient and reliable. I can do so much more with the new 4.0 upgrade. Kudos to the development team. This is really breathtaking.",5
2020,"This ALAT is mess me up, the old version is far better, I just updated now I login my detail the next is authentication the next is scan ur fingerprint and registered biometric scan to proceed, no scanner is displayed I try still the same thing I don't understand the grammar, I couldn't login, what a mess.",1
2020,I can't be able to upload my signature,1
2020,"Failed to open on galaxy s6 edge after the latest update... saying ""ALAT HAS STOPPED"" Can't access my account.",2
2020,After updating the app.. it keep closing by itself... Please how can I close the useless account? Every thing Nigeria is always unreliable.. just unnecessary stress.,1
2020,Please add dark mode,4
2020,I am unable to sign up for this app even when I visited your branch they told me this app isn't working... that I should look for the older app,1
2020,It's lovely,5
2020,The new app keeps crashing after making transfers,3
2020,"Ive been trying to sign up. But got stuck where i am supposed to upload a photo of my signature, it's refusing to upload. I can't move to next step. It gave me a long notice i can't comprehend",1
2020,"Am beginning to hate this app, I have requested for loan since last week and it's been on pending, what a loan application can I call this Alat. If you are not ready to give out loan please indicate instead of keeping someone on pending",3
2020,"Its saying exception,null etc when i try to upload my signature.",1
2020,The apps is ok,4
2020,"I am trying open a new alat account and when I want to upload my signature, it is showing this Error, ""Object reference not set as an instance of an object at alat.droid.ImagePickerHelper.ConvertBitmapToByteArray. How can this be fix?",1
2020,Good,4
2020,"I can't make use of the options on my safe beneficiary,once I swipe left,it will wipe back to right",3
2020,"Tried but failed to Register with the App. When I try to take a picture of my signature, it shows an error followed with a message stating ALAT is not authorized to access file.",1
2020,This app deserves no good reviews this days. It's almost three cards in our family now that never get activated. All its just saying is error activation. And they couldn't fix up the bugs since all this while. What i dislike most is the idiot calling of the customer line. All they do is to squander your airtime without any solutions. Why can't dey allow the life chate the best solution and their WhatsApp chatt. I feel headache anytime i had about this idiot bank.,1
2020,"If it were possible i would have rated no star. More than a week now I've been unable to set up my atm card both on web and via the app I keep getting ""an error has occurred"". I've called the customer care several times and sent multiple messages yet nothing has changed. Its just so sad that i decided to use this bank as my main bank. The annoying part is that the nearest branch to me is about 2 hours drive. Guess I'll have to look up another bank thats more convenient.",1
2020,Not happy with this App I can't sign up it keeps logging me out...I'm new on alat but don't like what I'm seeing here this is so pathetic..please do something about it...,1
2020,"My experience has been awful since downloading the recent Alat App. Everything I try to do on the App returns ERROR messages such as adding my security question, creating my virtual dollar card etc. It is just misbehaving to put it short. I hope you'll address this issue soonest it is very embrassing and disappointing.",2
2020,I just installed the app the second time and still can't access it. This is very bad,1
2020,Just reducing interests on fixed deposits. Mtcheww! Uninstalling...,1
2020,Amazing,4
2020,"I cant upload signature. Keeps telling me app is not authorized to access file. I've check everything, still nothing..",1
2020,"I just downloaded the app and tried to apply for salary based loan but I have not been able to upload my signature, it keeps showing error that Alat has no permission to access file. The person that introduced the app to me gave a good testimony, but I don't know why I am experiencing this issue.",1
2020,"Am an old alat customer,I fixed a goal and it ends today,to withdraw my money,they said my alat needs update,since 3 days now, have been unable to update the app, And I need my money",1
2020,"Since the latest upgrade, It couldn't access my finger print so I have to always type my password every time, I can't disable it too and reset. Tried getting a new card since mine expires in October but it doesn't allow me to. Sometimes it even says i don't even have a card. Please do something about it thank you.",3
2020,"Hello gud afternoon Am mr Taofeek Abdulazeez have been trying to get this alat loan, getting to two months now but the system keep on telling me my name was mismatch ie the first name or other name so pls what is the problem.",5
2020,"This app is too difficult to use...picture of signature needs to be removed ,BVN and selfies is enough to verify someone's account...I have sent several emails to help me out on how to authorize Alat to access file,no response from the Alat group.does anyone know that?",1
2020,nice,5
2020,"The new updated app isn't working well... can't do any bill payment, can't recharge, can't even check transactions receipts... too bad..",1
2020,"This latest update has so many issues, I'm unable to send money to other banks and even buying of airtime is also a problem. Secondly, right now I'm unable to login. @alatapp really need urgent attention...",4
2020,Its swift and reliable,5
2020,"The new alat as not allowed me to reset my password keep telling me oops something went wrong am tired it ,i even went to the bank nothing was done on it",1
2020,Fast and reliable,5
2020,"Since i upgraded the app i have been unable to send money,it just shows a white backgroud and closes unexpectedly",1
2020,"This latest update is a total rubbish...can't even send money to my saved beneficiary, even my bill payment saved. Please make some corrections. Its annoying",2
2020,"Since the new update, I have not been able to fund my acct from other banks all the saved cards details have bn wiped out and am not able to add card.pls do something to make it more useful.",1
2020,"This update is not better any away, now i cant actvate the new card i requested for after have got card delivered to me, to set pin on the app is not working, i have call the customer service i was told to use the web version but that one is even worst to that of the app, please alat can you come and collect your card and return my money, because i can't be wasting time and money",2
2020,I have been trying to locate where to report a problem either ATM or POS error....it was good on the earlier version. I did not need to enter a bank before i can make a dispense error compliant Now does it mean i have to enter a bank before i can get such problem fixed. I have been searching all over the app but it seems it have been taking out.,3
2020,I want to upload my signature but they keep sending me a message telling me that object reference not set to an instance of an object....why is that ? m trying to open a savings account,1
2020,"I requested for loan on the new version but wasn't successful the error is given as""we are reviewing your loan account""for the past 24hrs now. The new version is bad. The previous one is top notch",4
2020,"As for me I had no issue with the update, it works fine.",5
2020,Awesome,5
2020,Horrible. Since the new update i have not been able to log in with my Samsung phone.,1
2020,"This new uprade is not helping at all but west of time. The apk got issues, you can't print or view receit at all",1
2020,Good,5
2020,"Having updated it today, the glitch is enormous, can't conclude a transaction easyly without error message popping up and eventually thrown you out. Please go around to eliminate glitches, ALAT should wow users and not meow us😁😁😁",5
2020,😉😉😉😉,5
2020,"FirsT oFF, I selecTed a parTicular TYpe oF aTm card From The available opTions buT You clowns made and senT me a wrong aTm card. secondlY, The app goT updaTed and I have been unable To access iT. I have puT in mY password and The oTp code/number You claim To have senT hasn'T been received For daYs. This is so FrusTraTing, i have been TrYing To carrY ouT a TransacTion all daY buT iT has been unsuccessFul buT You Thieves allowed moneY To be TransFerred To The accounT. bloodY crooKs and FraudsTers.",1
2020,"App has some frustrating bugs. Though an improvement in the overall UX. Everything was working fine before. 1. ""Swipe to the left for options"" is so annoying because it refuse to stop popping up even after closing the app. 2. Bad state management. App re-fetches data every time you re-visit a screen. Beneficiaries list gets appended causing duplicates on each revisit. Not good for data and device memory 3 Transfer button on beneficiary doesnt work some times 4. Wrong balance for my 2nd account",2
2020,Please can I get my money back because I already have cash in the account but I can't use it neither can I transfer to another bank. It's not accepting my signature or ID card..my money please,1
2020,"This app is a good one, easy to use and all your wema accountts in one app but, developers need to improve on it to give opportunity of downloading receipt of the transactions.",3
2020,"I was excited about this app, so I installed it, but all my excitement died as I got stock in the upload signature screen. Very annoying. Am sure it's a big... U guys should fix this in the next update. But untill then, it's 1 star .",1
2020,Fast and smart,5
2020,what about the stash and fixed goals from 10% to 1.5%,1
2020,"ALAT is basically not a useful app. Take for example, when I want to use my Naira MasterCard online, my transaction is always declined and I get a message from Wema that my card has been turned OFF. Meanwhile, the card is ON whenever I check on the app. I contacted them with this explanation and they told me to go switch it ON on the app, what an unhelpful customer service. There are many other issues like card disappearing on the app, difficulty transferring money, buggy app, to name a few.",1
2020,Biometric ain't working,2
2020,It is a good mobile payment and banking app,5
2020,This is the most disappointing app ever. I called your customer service because I decided to reactivate my Wema account as well as my Alat account... I forgot password and the security question then your customer service agent directed me to fill a form and write a letter 3 weeks ago! 3 weeks! And no reply whatsoever to the email. Very very disappointed. I sent another email as a prompt and nothing has happened still. It's truly sad how poorly you've treated me.,1
2020,"Please revert to previous version, with the way am hyping Alat, my merchant çomplain they cannot login again once they upgrade, some cannot activate their pin, others are finding it difficult to register and upload, please team Alat do something about the update or revert to previous version before my agent will start loosing interest and switch.",4
2020,This new update is the most frustrating and ridiculous thing I have ever experienced. First I was let down by ALAT and my new ATM card was not delivered before I left the country. Now they put out an update that has not only wiped out ALL my saved accounts and transactions but I can't even pay bills on the app. I'm so utterly disappointed. I was getting frustrated with ALAT before but now this is just unbelievable. I've deleted it and reinstalled several times hoping that would fix it. So bad!,1
2020,PlS I can't update my app,5
2020,I tried uploading my signature and it triggers an error. First time use🤦‍♂️.,1
2020,Doesn't recognize signature why?,1
2020,"This app keep stopping on my mobile Useless app,useless bank...open an Alat on my phone and was locked ...just three days of opening account with you guys and am going through difficulties with your bank...I'll have to close down my account",1
2020,Always available to transact,5
2020,"Any time I try to do any transaction, I will be told to link my BVN. When I put my BVN and date of birth, an OTP will be sent to my phone but I will still get d response of ""something went wrong. I went to the bank to complain, it was rectified, I tried again and d response I get till date is ""your phone number is not linked to this account. And I get my alert on the same number. Its frustrating.",1
2020,"I keep getting an error message when I try to upload my signature that Alat does not have access to storage, yet I have checked to make sure that all permissions are enabled. Even deleted and reinstalled the app but the error remains.",3
2020,Superb and user friendly,5
2020,Unable to login. Unable to change font size or app automatically adjusting to device font size,1
2020,Nice app. But it stops so many times,4
2020,can even do card control on this new update,1
2020,This was surpose to be the best But ever since I update it has been another problem It will just be saying it's stop,1
2020,"This new app upgrade is a mess, if I had known I would not have updated the app. I use to have the best experience with the previous app, now I can't transfer, I can't activate a card, I have to always put my password, it is just the worst upgrade experience I have ever had. Please bring back the previous version, I give that a 5star always.",1
2020,can't upload my documents,2
2020,The Best Bank to me,5
2020,I tried to log in but its not responding....this is about a week now but still cant log in since i updated d app. Advice on what to do,2
2020,"I upgraded my alat account with my international passport and it was upgraded successful but i tried to make a transfer above 50,000 naira it didn't allow me make the transfer the single transfer on my account is 50,000 naira this is not noce at all and i upgraded my account with my international passport and it was approved and upgraded so how come my single transfers is 50,000 naira if i want to send out 100,000 naira it won't be possible please look into this it is very bad i must tell you",3
2020,Am not rating this app for now because I tried to sign up but anytime I try to upload my signature it pops up an error message and says Alat is not authorised to access files which I already granted the permission to do so please do something to fix this fast I need a banking app for my transactions,1
2020,Interesting,5
2020,"Alat was good untill yesterday upgrade, i can't login in to my alat account... Pls rectify",1
2020,Alat was good till the update happened. I can't view my transactions.,2
2020,just upgraded and can't find any of my saved beneficiary list. nothing works even to recharge or pay bills. please how can i downgrade to previous version. thanks,1
2020,"This updated version sucks... I got my debit card after 3months of announcing to me its been processed, now I can't set pin. How am I to use this card for transactions?",1
2020,I just installed the app. I can't upload my signature please. How do I go about it? Thank you.,3
2020,"Useless app..Useless bank..nothing works..try to register on a new phone..never completes registration..asides that..ordered for an Atm since March,made payment..called and called.sent emails but these people won't send my card or give me a plausible response..bunch of jokers.",1
2020,Good,5
2020,i cant activate my card i just collected or get a reply on loan i applied for days ago unlike the previous version ....seamless,1
2020,There is no space in app to request for atm pin. Why,4
2020,"This new update is kind of terrible, I can't even activate my debit card, the 'set card pin' is not functioning. The previous version is much better in my opinion.",2
2020,Good,5
2020,Card Expiry Date cannot be inputted. Check the latest update under load with fcy card,2
2020,"This update automatically renders my card useless and all means of turning the card on from the app was futile, had to revert back to previous version to get my card working again for online transactions. There's also no option to upgrade my account limit, contacting support didn't help my situation at all😤. I'd only update once there's a change to that",1
2020,Its well organize!,5
2020,Better,4
2020,"The apps is very nice, the only problem I have is that when eva I want to log in always saying that ( your profile is in active contact support desk.",3
2020,"The update on this app is totally rubbish, i cant even log in to my account....this is really a mess",1
2020,After updating the app i cant login... Its telling me my profile is inactive amd i should contact support. Why?,4
2020,I can't transfer money to anyone because the fingerprint feature is not working anymore. I also can't remove it because it's still asking for the fingerprint.,1
2020,Great,5
2020,I have had a terrible experience going back and forth between help@alat and Wema bank just to update my registered number on the Alat app so i can receive OTP while resetting forgotten password. The issue sill remain unresolved. I believe you can do better.,4
2020,I can't believe this new update app is not working since I updated it today what can I do,1
2020,Good,5
2020,"I was ok with ALAT until thw last update. Now i regret updating the App. It shows i dont have an account and no debit card attached. Sent mail, sent a chat on whats app. but till now no repsonse. I beg restore the formal App if you guys are not ready for an upgrade.",1
2020,These new app is rubbish ever since the app is updated i can not use my card for any online transaction since i enable the card please bring back the old one,1
2020,I can't login after providing my email and password correctly after updating the app,1
2020,Great app,5
2020,"I applied for a salary based loan since yesterday , they are still reviewing the account uptill now. It is supposed to be within 24 hours. Kindly assist and treat this request. Regards.",5
2020,"Alat was cool till the recent update, now I can't login anymore, no response whether it's a login failed or wrong details or success nothing, and also I can't seem to access my virtual dollar card on the web too for reasons best known to alat 😠",3
2020,"I tried to activate my card, it isn't going through at the pin input page, I couldn't activate my debit card",3
2020,Please help me restore it am begging you,2
2020,Amazing bank,5
2020,Alat app on my phone kept saying Alat has stopped since yesterday.. I i can make use of my app. Why was going .....,1
2020,"Updated version is faulty.. I can't log in to the updated version of the app, so I will uninstall and downgrade to the previous version",1
2020,Alat team good job,5
2020,"Cant activate atm card. Anytime i click on card section, it keeps telling me i dont have any atm card, and after about 3minutes, my atm card details will show. Still yet, i cant activate it.. This is sickening and exhausting.. You guys need to pull your asses together if yoy want to conquer the online banking sector in nigeria. I will soon dump your apl for palmpay or opay..at least, they offer much better service",1
2020,"The saved beneficiary features not working, card control not working and many other features please this app needs to be work on",1
2020,I can't upload my selfie and signature 😩😩😩 trying to sign up no way. No recommended.,1
2020,The update is absurd i have not been able to launch it on my phone as soon i open it i get the pop Alat has stopped working. Its quite frustrating...i have uninstalled and reinstalled not less than 3 times with the same error,1
2020,"This app needs the following to make it appealing: 1. The design is too plain compare to the old. 2. The account numbers is not very visible compare to the old. 3. Amount on transaction not completely displayed. 4. There is no receipt to generate for transfers done. Receipt generate even exist in wemaonlne, why not in Alat?. 5. Alat is now the worst bank app in terms of outlook appealing. 6. Balances- Show both book and available balances.",1
2020,"This new app is rubbish, i can't login to my app again after update my app, always telling me my email and password is not registered with the app. And that's what am using before . Better do something on this app urgently oooo",1
2020,Just updated my app because it wouldnt let me topup my goals.. now i cant login,1
2020,"This latest alat version is good with remita platform, that I had been waiting for, but the problem is that, the remita platform is not functioning at all",3
2020,Good,5
2020,"Did an update and since then, I can no longer login , no OTP was sent even after several trials. I guess it's good to....",1
2020,Perfectly ok,5
2020,I have been trying to use the ALAT Mobile App for a while now and it always says 'your profile is inactive'. I don't know how to activate it.,2
2020,"Please and please remove this app and replace with better one, if the developer is not good enough to handle the app please give to another professional, after updating everything just turned to bad",1
2020,"I honestly do not understand why I couldn't complete the authentication process. The app keeps saying I should upload a photograph yet the portal to do so is not bringing camera option, how am I supposed to upload a photograph without snapping one. Also found an address I didn't register for on my profile, there's a lot you people still need to figure out.",1
2020,"I funded my acct over 30k right now I can't withdraw transfer or even recharge I've spent over 8hrs of call on customer care and they just keep speaking English, please just let me take my money and go abi. I've updated the app they asked me to edit the contact address which I did but cannot submit after editing now. I've missed my deadline for some dues and a customer is currently threatening to get me arrested. Please my only mistake is trying online banking in Nigeria. Huge mistake. God help",1
2020,Kindly add dark mode,3
2020,I haven't been able to login to my mobile banking platform since I downloaded the new alat app. Now I can't carry out any transaction.,1
2020,"Horrible experience, I can't see any security question so I can set my pin for my card after waiting for more than 3 weeks for the card. This app update sucks, you guys should better work on it asap.",1
2020,Since I updated the app I can't login. I have uninstall and reinstall it but can't still login. What is happening.,1
2020,"This new update hangs, and depend on network for all, in a country where we don't have good network services everywhere then, this is a great disadvantages, it's doesn't show a whole lot of details like the old version. It also crash immediately there is s little error, possible from memory usage etc. So what happens to people with lower memory phone, the application looks modern and easy to use, but the large memory usage and the network dependancy is a great disadvantage, please let's go back",1
2020,"This app is very frustrating. Even 1 star is too much to rate the app. I havent been able to login to my account for 6 months now. I have contacted customer care a lot of times, they keep telling me that they will fix it but up till now nothing has been fixed.",1
2020,"The new update is smooth and running but the Quick link isn't functional yet and there is alot of coming soon, please make it come fast. Thank you",5
2020,This upgrade is 💯,5
2020,"I cant upload my signature. Any time i did,error message will appear saying alart does not access file. I dont understant.",2
2020,"Why will i be restricted from using my acct on two device (ios and android) this is too poor, kindly solve this, account should be allowed to be used on multiple device, why the restriction",1
2020,"Today make it third time's I'm uninstalling and reinstalling this app but still not coming up, only showing dark blank font... I blame myself for updating to the new version anyway..",1
2020,"Somehow, spectranet and other internet service providers has disappeared from the bill payments on this new updates, now I have to transfer to other banks to pay, that's a big L",1
2020,"I downloaded this App just yesterday. Uptill now I can't register. Whenever it comes to 'upload your signature', it keep saying that 'Alat is not authorized to access this file''. Please help 🙏",1
2020,"Great app but since I updated my app, it has been giving me error messages. I just got my ATM card and I have been unable to activate it. After inputting all the pins, it doesn't take me to the next page.",4
2020,"I have mail u since that day, but u guys don't have time to reply yet...",1
2020,Alat was good with the former app but this new on. Is very annoying Everytime you verify device with the same account number more so if you open a new account for a customer with this new app after getting the account number and you want to re log in it will tell you the Gmail is not associated on ALAT alot of problem I can't even mention I can't even view my card it keep on bringing wema ATM card which is verve and I have master card with me . Many many more problem am facing with this new app,2
2020,I can't see the option of reffering to get 500 naira anymore,1
2020,It's Good,3
2020,"My alat app was outdated.... I now upgrade to the new app. Unfortunately my goal saving since last month was given zero. And have saved up to #80,000.",2
2020,"Cool upgrade, but we need dark mode availability... A lot of background white.",4
2020,"I can't go beyond account enquiry and always get ""Account enquiry failed"" error message for all transactions (money transfer) even when the account is verified and seen underneath the error message. Hitherto, Alat had been reliable and never been this bad. I bet this latest update was a disaster and we're not surprised ratings are diminishing fast because of it. These problems should be fixed ASAP or find a way to return to the previous version while the new update is re-engineered.. Tnx",3
2020,This app is not good enough cos I can't even upload my signature,1
2020,"Awful, I can't activate my debit card with the app",1
2020,Very very poor.... Keeps saying account enquiry failed,1
2020,"The latest update has too many bugs. 1. I enabled my ATM for use on web l, only for me to try using it at POS and it kept declining despite being enabled for it. 2. Goals management is all over the place, from duplicating my goals, to showing incorrect balances, to showing that my goal is complete when infact it's still supposed to be active, I had to delete those goals and recreate a stash. 3. I cannot pick saved beneficiaries when I want to do a transfer, tapping on it is disabled More issues",1
2020,Fantastic,5
2020,Bad I can't log in since I downloaded the app. This is the worst upgrade from you guys,1
2020,The old app is better. The new one is slow and the design is poor. Infact the old app is far better,3
2020,Nice,5
2020,"After the update, I can't even log into my account",1
2020,Is ok if you hav any issue with the app. Try to uninstall it and redownload and reinstall. The issue will be fix. But transfer is not going through,3
2020,"It's quite good that we are seeing improvements, 3 gbosas for Wema...But please under the PAY BILLS, what happened to the rest of the payment platforms??..like the betting and lottery, they are no longer visible.",3
2020,Cool,5
2020,Excellent.,5
2020,Since I updated I lost all my saved recurrent transactions and account numbers.. This app now looks very buggy and unsafe.,1
2020,"Hello ALAT...This your current update is so buggy. I can't even upload money or even input my card details cause the expiry date side is buggy and is not allowing to input details, please fix.",2
2020,I can not deposit money to my betting site again it has been remove,1
2020,I upgraded and now its telling me I can't sign in Again,1
2020,Anytime i tried logging in the response is inactive account that I should contact help desk without showing me the link to the help desk. This app is needs total overhaul,1
2020,It not a good app experiencing difficulty in signing in,1
2020,Great app,5
2020,I have a good experience with ALATbyWema. No bank is perfect so keep up and do more.,5
2020,"This app is total waste of time it won't open, not to talk of me using it. The last update was okay far better than this nonsense.",1
2020,"What happened to my previous Virtual Dollar card. With this new update, it disappeared with all the funds in it? This is not good",2
2020,Please I can't make use of finger print again after installing the updated.,1
2020,"This update is actually worst, I was asked to log in again, but unfortunately its telling me my mail isn't connected to an ALAT account... pls what exactly is going on. I've not been able to access my account since i updated the app... the support should pls reach out",1
2020,Hello why you can't give me loan on your app,5
2020,"Wema Alat bank is the best digital bank in African, i testify because i been using it for over 2&half years now, easy and fast",5
2020,The previous one inside features is better than this new updated one,2
2020,"Great as an improvement on the earlier version, however, work quickly on the Quick Links. My number 1 digital bank👍💪",5
2020,I can't even log in,1
2020,Awesome,5
2020,"App freezes when transfers are concluded. Also, the bill payment option for 9mobile postpaid hasn't ever worked. Kindly assist resolve these issues.",5
2020,"Please go back to the former design, this doesn't look great at all. Please also make provision for stash top-up on a running goal plan, you don't have that option. After reaching my goal for the month, I will save to wait till the next month to add money to it🙄. Finally I thought the interest rate was 10% on the old version but I am seeing less than 2% for saving 0 to 499,999 on the new app. Kindly resolve these.",1
2020,"I'm a new customer. I want to sign into the alat app,but I am not able to upload my signature on the app,it brings a message or something on the screen so I've not been able to use the app at all",2
2020,"Alat was great until an update yesterday. I can't transfer money to any other bank. I kept getting ""you have exceeded your daily limit for interbank transfer"" all throughout yesterday. I have tried severally today and it been the same response. Mind you, I have not had a successful transfer since. Wondering how I exceeded the daily limit. I am pissed off.",3
2020,i have been trying to set pin on my new alat card 3days ago and till now i was unable to. this updated version is not working properly,1
2020,I can't send money through my beneficiary list since i updated the app.....its really fraustrating..,1
2020,"This latest update is a total mess of what Alat stands for.. Since the update, my card has stopped working as the bank's card management platform is not syncing with the app. Even when my card is active on the latest version, I can't carry out any transaction. Fingerprint is very unresponsive. Logging via the app was serious trouble. The way the beneficiary acct added is difficult. My best suggestion will be to rollback to the previous version.",1
2020,Very shtty update .. Just got my alat card and i cant even set my card pin,1
2020,I have not been able to log in Its keep saying your profile is inactive. I have reinstalled the app and I still have the same problem. Kindly help fix this,1
2020,"Horrible.... I could not load my transaction details. I reported at wema branch, i was told to upgrade version 4.0 Now after upgrade, i couldnt log in again, saying my profile is inactive Alat team should go and see what their babies are doing, like piggyvest, cowrywise and the rest and stop giving wema ""horrible experience"" tag",1
2020,"The app is not accepting my signature picture, its saying the app is not set to access my files",1
2020,"DIFFICULTY IN UPDATING MY ADDRESS, This has always been an issue with the ALATbyWEMA Bank app😪😪😪. I'm always unable to update my adress so I can upgrade to a full account😩😩🥵🥵.  When the new update came in the Google Playstore, I was happy it'll be resolved. But nothing was done about it, so annoying and it makes the whole app useless to us that don't have a WEMA bank  branch in our states. I wish I can attach screenshots to reviews.",1
2020,"Can't even sign up, keeps saying alat doesn't have permission, even when all permissions are checked",1
2020,"My account is inactive, why? I still looged in recently, and this is happening after the update",3
2020,Great app,5
2020,It's was a great app,5
2020,Ya yi kau,5
2020,Nice app,5
2020,The most recent update is terrible. I cannot activate my card as the security question is invisible. I have to enter my email ad each time i want to log in. Alats trademark red background is replaced with a shouty white colour. Please how can i revert to the previous update.,1
2020,Awesome app,5
2020,"This app is very good but my problem is I haven't been able to recieve western union on it,I have been always referred to the bank to cash it .what could be the problemm,?",4
2020,I don't know why I made the mistake of upgrading this app. Now I can't login. It seems to be one issue or the other with Alat.,2
2020,I so love the app very effective and efficient God bless alat bank 😘,5
2020,Alat please how can I access the loan top up option?,3
2020,"This update is not working well ,keep malfunctioning please look into it .",1
2020,Awesome,5
2020,"I really don't know what is wrong with app developers in my country, what make this extreme worrisome is because it's a financial institution. For crying out loud since I updated to the latest version of the app, I have not been able to sign in to the app! Please people there are other online banking app that will not mess you up as this! Kuda is one of a kind! Rather than waste your time and resources installing an app without a responsive team.",1
2020,Superb! I am enjoying the App very well. No downtime problems. Only that I keep putting my picture severally. The App should save it once uploaded. Thanks.,5
2020,Good work alat by wema👏👏,4
2020,The bank is trying at least I don't need to visit the banking hall,2
2020,Best digital bank ever. Seamless transactions,5
2020,Some features are removed from this new update...like payment to lottery accounts. .. that's unfair . .. more reasons I stick to your app is because I pay my bills through this app. Now the new updates has no features like that . .. pls do something,1
2020,Superb app,5
2020,I love it so much. Easy access to any transaction and fast resolve from @helpalat. Good jo b wema,5
2020,"After I have updated the App, I can't even login with my credential, it keeps on telling me try again later for more than 5 hours now. What a waste of time and Data. Please you people should rectify the problem as soon possible.",2
2020,"This application has the worst long n ever, with different network I have tried logging in and it's still the same thing, my network is very fast, and other bank app is logging in, I even resulted. A total turn off for my business after I updated the app, I regretted updating my app.",1
2020,Thank you so much Alat_Wema...I enjoy using this app alot...no faults...99.9% all the way...,5
2020,Best App so far,4
2020,"I just upgraded the app on my phone and i haven't been able to log in, wondering why this is?",1
2020,Excellent is the only word more qualified to describe ALAT by WEMA... keep up the good work... cheers,5
2020,Great app,5
2020,Very poor in terms transactions.,2
2020,Ever since i updated the app i have been unable to log in,1
2020,"Alat Alat, good interface again. After the upgrade my data was wiped, cant assess all my saved beneficiaries. Can i get them back because have been using it a long time now",5
2020,"This new app is a complete trash, please bring back the old one.",1
2020,"Since the upgrade, I've been unable to request for statement of account as I keep getting an error message. Please look into this",2
2020,"Alat by Wema has simply been the best digital bank i have ever experienced in Nigeria. You can do everything on your own, customer care service is just wonderful. Keep serving Nigeria with the best banking system.",5
2020,I cant upload my signature even aftwr using and downloading different camera,1
2020,"Just upgraded my Alat app, response time on a whole new level.🔥🔥🔥🔥🔥🔥",5
2020,Hi I just did d update. I'm unable to create pin and my account hasn't been set up. I tried using my pin but it requested I create another one.,3
2020,"Trying to enable touch login, but it's not working",3
2020,After I uninstalled and reinstalled... I'm now enjoying it's features.. it's the best.,5
2020,"Well the new update comes with it's own problem. Asking me to setup a new alat pin. When I attempt creating one it'll say it has sent an otp to my email which never arrives until it's expired. And can't perform any transaction without the PIN. Also, the app crashes alot. Am reverting to the previous version until this is fixed.",1
2020,Fantastic app,5
2020,I have uninstall the app and reinstall the app. Again. But still can't open.. I wish I have never upgrade it today. Poor upgrading. You are just wasting my data. You should have leave it as it was,1
2020,"My complaint has now been resolved. Thank you. Might I add that I preferred the previous receipt interface. And oh, the app takes time to open sometimes. Other than that, I love the update. Good work!",4
2020,"This app is something else, ever since ive updated it i can't even use it, it has been setting up my account, i wanted to use it for a transaction but it stopped me.",1
2020,"This app is so slow, including the previous version. Its either ""error occurred"" when signing. Network issue to view account details. I mean the server side is extraordinarily TERRIBLE!!!",1
2020,Awesome app,5
2020,"Ever since i started usimg this app since 2017, you guys are doing very well. Making banking servuces easier at my comfort zone. Thumbs up ALAT",4
2020,It's efficient and satisfying.,5
2020,"Well-done,  ALAT is frustrating. It requires for documents you already have. While not learn from how other Banks Apps operate and make yours less document demanding too? Though, I have removed it from my phone. This is my advice. Thanks",1
2020,"it's awful. I can't sign in since upgraded. ""oops! something went wrong. please try again."" has been the message popping up. I even tried to reset my password and after clicking on the link sent to my mail... its just blank",2
2020,Bravo,5
2020,I can't login my account after downloading the latest app update....ALAT get issues TBVH,1
2020,After upgrading to this version I have been unable to login. This is driving me crazy,1
2020,Am unable to sign in,1
2020,Yes its good to be use,5
2020,Awesome App,5
2020,Perfect,5
2020,Nice app,5
2020,EXCELLENT app,5
2020,Oh I'd have to give you guys a 10 star rating for new update🌟😊⭐👍... I totally love it.... Good job team Alat👍👏👌,5
2020,"Latest Update is BUGGY!!! I can't start mentioning them all... - First off I had to relogin in with my email and password, as it failed to store my login credentials - I couldn't see my registered debit card anymore - Back button no longer prompts you to exits the app. You'd have to go into settings, and select ""Logout"" to get to the login page. - Back button CANNOT exit the app from the login page. It's a dead end from here. You'd have to use your Home button, otherwise, this stays forever.",1
2020,I can't access my account. I don't like this app.,1
2020,Am unable to login my new created acct on alat with my phone why and it login to another phone when i make a report in bank,1
2020,"I just updated my ALAT app after realizing it won't let me update my Goals. Now, I cannot log in after updating app. It returns a message that it is authenticating and then it stops and nothing happens. I have repeated this severally and it keeps stopping without allowing me to log. Now, I need to withdraw from my Goals account for an emergency plan. I have uninstalled and installed back again. But it keeps repeating same thing.",1
2020,You see this wema Alat bank na sure bank do you know i use this bank make payment online to a donation foundation in newyork and they got it as fast as i made the payment ......wema me us die there loving this bank so so much ......if i hear FEM fróm any bank say there sabi do international banking,5
2020,Very nice app,5
2020,the app doesnt work on my phone why please,1
2020,I can't register cause the app keeps telling me that it can't access the file anytime i try uploading my signature,4
2020,This app is getting me angry even customer care don't do anything about it before I can't transfer money true the app now I just updated the app I can't even log in to the app I'm tired of this I need to change bank,1
2020,"Good App, but haven't been able to upload my documents",5
2020,Awesome!,5
2020,Great,5
2020,Great app,5
2020,Good,5
2020,I like it,5
2020,"Tried signing up on the app, and its been showing error at the stage of verifying my bvn. It keeps bringing another details for my bvn. When it showed mine once, it went into error and has since then been showing another person's details on my bvn. This is not so good for a bank as prestigious as WEMA. Please pay attention to all the complaints and rectify them. Thanks.",1
2020,Addicted,5
2020,Bad app,1
2020,"This app is awesome, i am enjoying every transaction i made on it, execpt the transfer charges which varies, it depends on how much you wish to transfer before you can know your charges. Management to please do something about that, if it could be a fixed rate & not up to normal banking charges. ATM card was delivered to my door step promptly free of charge. Lastly, when is the expected period for my loan(salary advance loan) to be approved after all the needful has been done?. App is sweet .5*+",5
2020,Safety and convenience oriented. My master card was delivered to my door step with ease. Good work. Thanks for this!,5
2020,Exceptional,5
2020,Very poor!!!😠,1
2020,The dollar card option not working and the contact details changes on it own,3
2020,Why is the fingerprint option no longer working My transaction requires my fingerprint and its not working,1
2020,WOW,5
2020,"I already register, but when i want to login it always said incorrect username or password, i use forget password still repeat the same again, please help me look into it",2
2020,I cant link my bvn,2
2020,"The app is showing error message while trying to enter my address, so as to complete the set up process..",1
2020,"This is a very terrible app, nothing is working at all.. I wish there was something lower than one star i would have given u guys . Deleting this rubbish u call an app off my device",1
2020,"Very poor. I hotlisted my card, I tried getting a new card. I have been unable. I made several calls, I sent mails, nothing was done. I'm opting out!",1
2020,I'm trying to login to my alat acct I entered my email and password and later said verify your device by sending OTP to my number but I didn't see any OTP and I trying use call my phone option but I didn't see msg and call please what is the problem?,2
2020,Just decided to give it a try and I'm regretting it already. This app sucks! Nothing works,1
2020,Excellent App,5
2020,I get top notch experience anytime i use Alat except probably when there are downtime issues which i would want the team the work on and reduce to the barest minimum. Thank you Alat!,4
2020,"Why is there no 0 stars, I can't even log into your app very annoying something",1
2020,Starting to get pissed with this Alat App. From one issue to another. It has left me stranded a few times and today too.,1
2020,Nice app 👌,5
2020,I can't remember my dream city (security question) so am unable to set my alat pin What do I do pls,1
2020,Why is it that I can't upload my signature and picture every time I wanna do it? The app would just crashed,2
2020,nice app,4
2020,I can't login anymore I keep changing password each time I want to login please help,3
2020,"The app is easy to use, has all the essential feature and a remarkable user interface. It's not perfect, but is unarguably one of the best digital banking platforms out there.",4
2020,Fantastic,5
2020,I'm unable to log into my account for almost a week now. It keeps telling me network failure and that i should check my connection. Pls don't something about it. Note: My connection is stable and it's a 4g network. Thank you,2
2020,"Have been trying to request for another ATM card ever since i lost the previous one but not going through,and am having issues with my profile all the identity have been uploading is not been accepted please kindly help me resolve it.",5
2020,Fantastic,5
2020,Fantastic,5
2020,This app opened another account for me and it won't give me access to my original account I don't like the fact that the app is causing issue for me a lot.. I tried to update it but no It won't even allow the Alat account to perform transaction telling to upgrade my account... It sucks,1
2020,This app cannot activate a new atm card issued by wema bank. Answer to security question under cards fail to pop up the next step. This failure is abysmal. Celem,1
2020,I have been trying to open an account with my bvn but shows error when next from bvn and dob page. Please profer solution.,1
2020,"Hello... I'm unable to link my BVN to my account while trying to sign in to ALAT mobile app. This is because the phone number I used to register my BVN no longer exists, I lost the number 2 years ago and the app is sending OTP to that number instead of sending it to the mobile number I used in the app. It's frustrating because I don't know what else to do... I have already sent email to complain",1
2020,Not encouraging. I downloaded this app but my main account is not included. How do I add my account.,3
2020,Okay,1
2020,"I have a bad experience with this app.... I can't even login into my account again. It Keep telling me there is something wrong with my username and password. When i was able to login it is just blank, I can't view my account or do anything on it. And now I can't login again self..... I don't understand what's wrong with this app, it wasn't like this before.....",1
2020,This app it getting me annoyed since yesterday I can't make any transaction from this app again even to buy airtime I have complain this to the we ma back customer care is still d same i even went there bank and complan about it it getting piss off,1
2020,"I don't have access to my saving goals,I want to top up my savings but I don't have access to it ,how do I go about it,",3
2020,After setting the alat pin I keep receiving the error that the pin is not set anytime I want to use the platform to send money,1
2020,"I have opened the ALAT account about 3 years ago, but my account is still not active. I want to activate my account but there's no your Bank branch In my State.  Please can I activate my account without going to your bank branch? or I must locate your bank branch in order to activate?",2
2020,"I've been on dis app 4yrs now & if u say you've neva had an issue using it, then u r either a paid reviewer or a liar. I hv moni just staring at me but i can't do anytin wit it bcos notin works wen u desperately need it, my ppl it's wit dis bank i understood d word ""diversification"" , you'll be insane 2 still be using alat, was great at 1st but rubbish now. They'll hold ur moni & neva reply mails. Wen & if I can access it again, im clearing & closing my acct, They'll make u feel like a begger.",1
2020,Not stable,5
2020,Very smooth onboarding,5
2020,It keeps telling me the OTP I sent is wrong. And I hav tried it several times. So annoying I can't use the app,1
2020,It doesnt have remita on it unlike the wema online and wema mobile. Its not good for business please. Thank you,2
2020,Very good,5
2020,This app is very crappy.,1
2020,Cannot even login to my account.. terrible... so slow and don't even work .,1
2020,Fantastic bank,5
2020,This is superb,5
2020,The app was working well at first when they started. But now the app is a mess and it shows service error from network which is very wrong when you want to use the app so desperately.,3
2020,Excellent 👌,5
2020,Best,5
2020,"This is the worst banking app I have used. I have been trying to activate my account, I follow the step and it takes me back to the beginning. I've done this at least 15 times",1
2020,Very good and attractive,5
2020,"Slow, Always having login issues or if it ever manages to open,it has issues retrieving your account details. Its honestly tiring",1
2020,Since I upgraded my ALAT app I have been having difficult in banking.even people i introduce are finding it hard.please do something.,5
2020,Don't you guys have an app for normal banking services?,1
2020,These app very slow even wema ussd code bad servicr also down,1
2020,I don't understand I have spend so much to download this app even flash my phone because of this problems all I get is Unfortunately your alat has stopped. What's this supposed to mean!,1
2020,Bad bank app,1
2020,Would have been more ... But I haven't been able to get or create the dollar card ... Please check this.,3
2020,"TERRIBLE SERVICE: Since I started using this bank I've noticed that it is everyday that their service has downtime...it is unreliable when you need to make those crucial transactions (either you can't log into the app or when you log in it can't fetch your account details due to the poor service of the bank). Currently I can't log in to the app, I've only known frustration since I started using this bank. Wasted so much airtime to speak to their customer care agents cos the issues are frequent.",1
2020,"I love it so much, easy and reliable",5
2020,Very nice bank app and I love it,5
2020,Cool app Got twisted at first but i got it and mennn it helps me sort out bank issue without even visiting the bank,5
2020,I just updated the app and i cant sign in again 😂😂😂 you've got to be kidding me,1
2020,"I regret having anything to do with alat you people put restriction on my account just because I have more than 50000 I have been calling customer care I want to ajah breach yet up to now no response on how to login into my account, believe me tomorrow am going to ur bank I will withdraw all my money and delete d app,",1
2020,"I can't use the app When I tap either the “log in” or “sign up” button, it shows “unfortunately, ALAT has stopped” I've uninstalled and reinstalled buh it's still the same I need this attended to ASAP cos I need it working for me to get paid, thank you very much.",1
2020,Best app,5
2020,"The app is slow, please try and upgrade it's loading process,this is my first day though, maybe I'll get a better experience as time goes on. Why does it say ""you don't have an account at the moment"" is that a glitch . How can one upgrade account?cause it keeps telling me ""your account scheme cannot perform this transaction""",1
2020,Hi ALAT APP developer plc help me out i register through my phone successfully but to download alat app to continue with my BVN or PHONE NO but app can not open completion. Thanks,4
2020,My experience since have upgraded to this new app... Have not been able to login... I regret downloading it,1
2020,Great,5
2020,"This bank are now the worst. They just block my Alat pin and the customer live chat give a useless to call in which wated wll my airtime, yet the issue never get resulted",1
2020,Very fast,5
2020,Cool,5
2020,I have been trying to create a dollar card after every restriction have been removed from my account but it kept telling me error and it's frustrating.,3
2020,Great bank experience,5
2020,"The app was working perfectly well initially until I updated since then I can't access my account as it keeps giving me the error message "" unfortunately Alat has stopped working"" this is highly disturbing. Please do something about it fast.",1
2020,It's a great app,4
2020,"Since i downloaded this app, i have never been able to use it for once. I have done all procedures required upon signing-up, the message that keeps popping up is that: 'the email does not correspond with the email i registered with wema bank'. Upon this, i have visted nearest wema bank to me to lodge complaints over 8times and everything is intact on the system but the bank personnel seems not to know what to do. On quickteller web, the wema debit card does not work either. This frustrating",1
2020,"The app works smoothly, but When it comes to selecting bank to transfer money to, the feature of typing in text to find the bank should be included instead of only scrolling down to search always, that can be included in the upgrade. Thank you.",4
2020,I think the bugs has been fixed. It doesn't give me problem again,5
2020,It's good and fast,5
2020,The reason why is not upto 5 star is because of the poor network ..but the App is helpful,4
2020,"my profile was locked temporarily, i emailed the bank two days ago, but until now no any response. i will just blocked my account and go to another bank.",1
2020,Password reset not functional. Customer service not responding. So annoying,1
2020,The app doesn't seem to show on Android go google play store have download it on a different phone in order to login,2
2020,"It a fake app, try to register since yesterday they couldn't send an OTP code to my number. So frustrating app tried it on my Glo and MTN sim no code was send till now.",1
2020,"Seriously since I updated this app I have been having series of problem, after send money to a friend using this app,till date still waiting, been on this App for long Dem I hate this... Frustrated",1
2020,I have just one problem with this app i cant make use of it cuse i dont have an alat pin and trying to answer the security question and it keeps saying invalid answer.please how do resolve this,2
2020,"Ogundipe Muhammed Olanrewaju Nice and simple app so far, but they have not Grant me loan yet",5
2020,It's a very good app. It's fully digital. Thank you,5
2020,"It has been abit crazy lately, rejecting my password till i had it changed. I finally logged into my account and wanted to report an error, when i click submit it immediately takes me back to my home page.. It is frustrating.",1
2020,Execllent,5
2020,Useless app ever seen u end up blocking me after u aint sending me otp to use i call ur unreachable customer care not helpfull at all am deleting the app,1
2020,Not good,1
2020,😍😍,5
2020,Exceptional services,5
2020,Cool,5
2020,Good,5
2020,Worst banking app ever. So full of scam. I have been waiting for a reversal since May. They are fraudulent and I advise the general public to stay off,1
2020,Fantastic,5
2020,Very ok I enjoy your service,5
2020,Such an awesome app,4
2020,Good app.,5
2020,"The app seems alright but, I've been trying to fund my account to finish the account set up and each time I try on the app, it doesn't go through or it tells me to input a pin and clear there's no space available to provide it. I tried it online after inputing everything it says please try again. I've been stuck there ever since. Please fix the app, maybe I'll give it a 5 star review if it all works out, the apps look great to me",3
2020,The best ever,5
2020,Do we require bvn to use this wallet account?,1
2020,Services are nice generally speaking.You guys sent me a broken ATM card.,3
2020,Wow wonderful app,5
2020,Excellence,5
2020,"Hello, I think you guys need to work on your app, it is slow, doesn't load fast, or at all, one have to keep trying to open goals, view account activities, infact registration was fustrating, I thought it was from my end but every other banking app I have opened fine and fast, but the case is always different with the alat app.",2
2020,Good,1
2020,The app works useless,2
2020,I love this app,5
2020,We only have 2 banks in Nigeria WemaAlat and others. Thumb up guys,5
2020,"This is the best banking app I have used since I downloaded it. Fully digital and I have never had the cause to physically visit the bank for any transaction. The complaint I had was promptly resolved. However, there is need for improvement in the waiting time for customer service though excuse had been made because of COVID 19. Overall 5*",5
2020,This app update is worst. I can't make transaction since login today. I prefer the former app to this latter.,1
2020,"Sadly, with time WEMA BANK AND ALAT will dissapoint you, couldn't login, couldn't use the ATM, COULDNT EVEN TRANSFER, LOCKED OUT OF MY OWN ACCOUNT FOR FOUR BLOODY EMERGENCY HOURS...Well I think it's a Nigerian thing, but how would a banking app be offline for hours...don't keep money you would need IN THERE, you could be dissapointed",1
2020,I just downloaded the wema alat app. It is failing to generate my account on the platform. My internet is very strong. This is making business hard for me as i need to activate my debit card on the platform to be able to use it for online transactions. This is really disappointing.,1
2020,Nice,5
2020,pls I lost my SIM card that I once use to sign up for the alat account since then I haven't able to log in and the worst part is that I forgot my password please is there any help you can offer me,3
2020,"I have downloaded this same app countless times,its telling me Unfortunately alat has stoped.",1
2020,How can i signup for wema business app,3
2020,"Alat has been great, no lie. But when update try ans do a thorough app re-run before publishing. I can't report an issue properly again via app. It's always shuting down while I submit my complain",4
2020,I love everything about this app,5
2020,Please don't use alat by Wema. Wema bank is the worst. The app and site is full of bugs. Nothing works smoothly and they'll steal your money on top it. Whoever created the app is retarded!!!!!,1
2020,"Hello ALAT, I signed up yesterday, opened an account but can't login even after successfully reseting Rhee password that I didn't forget in the first place. Now is saying I have been locked out, I should call customer care Why?? So I can't login on my own even with my password and username or there is another way to it?",1
2020,"How do I access my existing WEMA bank accounts with this ALAT app? Why is everything so terrible? I provided all the information needed, and rather than allow me do my mobile banking with my existing account, I was given a new account number and can do absolutely nothing with it. I cannot recharge, not transfer, nothing. I have been trying the customer service to no avail.",1
2020,I was unable to sign up to the app..... The app is not working well,1
2020,I'm unable to login my account since yesterday,1
2020,I have been requesting for otp for hours now. What is happening? its delaying signing up.,1
2020,A beautiful app,5
2020,"If I can give a negative rating I will give it a -5 cause I've been calling the customer care for same issue of change of number, sent several emails to alat but still no response, contacted them and purple connect via twitter still no issue.. the most annoying part is their customer care number is not toll free.. I hate alat",1
2020,"Please I mistakenly sign up my Alat app with unregistered email address. So, please how can i change it to the registerd one. I can't link my bvn.",5
2020,Very good,5
2020,After signing up to loging Password wrong,1
2020,Very grateful,5
2020,Another issue with this app is that you can't transfer in the night...,2
2020,Responsive and Excellent App,5
2020,Nice,5
2020,Difficult. Can't access both accounts separately.,2
2020,I downloaded it and fill all the necessary documents and the app said my Gmail address is not the one o used for my account and i don't use any Gmail address for wema account,1
2020,Execellent to the wema alat,5
2020,Hello ..my profile has been locked temporarily since 5 days now Kindly work on it ...thanks,5
2020,"I have repeatedly sent emails for account re activation, the account still havnt been re activated for weeks now, despite speaking with two customer care representative, your customer care service is very poor.",2
2020,I can't transfer using my app it said my is restricted,1
2020,"Since the last update, fund your account from other bank cards has not been function. It's so bad.",2
2020,Not much banking app like it.,5
2020,Great app,4
2020,"I have no issue with transferring of funds but you are not replying the messages sent to you through your email. The message have been repeatedly sent to you but still no feedback at all. I requested for my debit card for 5months now, the card is yet to reach me, i don't know exactly where the card is. It's bad not to reply customers complains.",3
2020,Very bad apps i open an account and apply for a loan several times but they keep telling me that i should go to the bank for another loan option. And i went to the bank still no any response. So regretfully,1
2020,Very goog,5
2020,Good,5
2020,Am unable to receive OTP on the number I used to register since 4 days ago . What's really happening I mailed you but no response,2
2020,"The only reason I downloaded this App is to get a virtual dollar card and up till now I couldn't get it, each time I click on Alat Dollar Card, I get an error message. For more than a week now.",2
2020,Tiring to when signature and passport not uploading on the app,2
2020,Stupid app for a stupid bank,1
2020,"I used to enjoy this app but after update to latest version, i can't used the app. It will give error when trying to login... Get an error message saying unfortunately, Alat has stopped.. I have unstalled and reinstalled for more than15times . Same story....",1
2020,"It's been more than one month I've requested for my card, I'm still waiting, even called the customer care after two weeks, they said I should wait, for 6 month?",1
2020,mild,3
2020,Very helpfull,5
2020,Best banking App in Nigeria.,5
2020,"Good,it really work perfect but the only things I didn't like is not able to view ledger account,so someone will know if your money is deducted,",5
2020,Useless bank application. Imagine I recharged N200 and I used N800 to call them before my money can be reversed. Now the problem still occur after I recharge N500 today. Kuda Bank is far more better than this.,1
2020,So far so good. My only complain is that the app is heavy. It's not fluid and snappy L,3
2020,The scam on this app is too much for me I bought #300 recharge card on the app this morning I got debited and yet to receive the card the scam is too much for me😭😭😭😭😭,1
2020,Very good App and lovely one,5
2020,How do I get back on track with my account after posting my SIM card.,3
2020,"I've tried uploading the required documents, 'cause my accoumt was restricted but anytime i'm near close, the app automatically closes. I reallu need the money",1
2020,"Until you try reaching out for support via the ""talk to us"" tab on this app, that's when you will know how annoying Alat by wema can be.. I have exhausted all the e channels to lay my complain.. But it's like they are all on holidays..",1
2020,"Please alat, after debiting my salary account for loan repayment, it takes days to update my alat app with the payment. My alat account has been on debit for a week now, despite wema collecting the money since 29th. Later the app will still charge me for late repayment.",3
2020,Dada Adewumi Good,5
2020,I've been trying to sign up but its not even going through.The moment i'm about to click on the phone number box to sign up..the page just disappears and its creeping me out,1
2020,A very good and user friendly app . You worth more than 5 star . Rectify the data subscription through app,5
2020,Great,4
2020,Great app,5
2020,"The apo suddenly crashes anytime i try to anything on it. It always says ""oops something went wrong try again later"". Please kindly look into it and give me a response as soon as possible",1
2020,Failed to obtain information about key means I can't log in why all these issues please,1
2020,Although it's not 💯% perfect but i sincerely rate it one of the best,5
2020,😍😍,5
2020,Great,5
2020,"It's a really good app, I opened an account without even visiting the bank",4
2020,"This app always let me down when I need it the most. Today now I tried cashing out from my stash savings to get some important stuffs, the app just keeps showing me error. Please fix this.",2
2020,Good,5
2020,One of the worst Apps,1
2020,A wow experience!,5
2020,"Have not been able to login for the past few months, I dnt knw what happened, it jst keep on showing yr account is temporary locked Am tired I don't know what to do Pls do something alat",1
2020,"ALAT is a lovely App, a close to perfection digital banking App. 🎈💰 I appreciate how it works. I'm enjoying how it works.💯 Salute to Wema Bank.🤝👍",5
2020,Good app But I don't know how to add up wema account to the alat app,4
2020,Lovely app,5
2020,Gosh.. I'm really disappointed in this app. I don't really like dropping reviews but i just had to say it out loud. I have not been able to properly set up my account. Error error messages everywhere.,2
2020,Pls I have not been able to do transactions. Displaying account limits bla bla.... I don't understand,2
2020,Great,5
2020,What kind of app is this? Was it meant to extract our information and log us out? After signing up I couldn't log in again.. Had to reset my password same. Keeps telling me email or password incorrect. And it's not true,1
2020,Good,5
2020,"This app sucks ... Wonder why an institution like wema bank cant properly work on their app... It displays account not fetching, can't do any transactions on the app.. So many problems.. Fix this please",1
2020,Good,5
2020,The app has been really good and helpful it has also helped me cultivate the habit of saving why i gave it 4 star is because sometimes the app is slow but still is a great app,4
2020,"Since the last update,i was not able to log in to my app again,it will just show ""alat has stopped working """,1
2020,Cool,3
2020,credit alerts are not received promptly. same with airtime recharge. please fix,2
2020,"Been downloading this app over and over, never have I been able to completely sign up",1
2020,"You people are mad, like seriously,I forgot my password which I expect it can happen to anybody,now I wanted to change the password, have already type my email and you told me to set another password in which I did and it was successful,to my surprise I tried to login and it was telling me incorrect user name and password, why?,i can't check my account balance nw,and if I try to use your useless code you wil be telling me to enter pin for what?just to check common account balance,I hate ur bank",1
2020,Wema Alat has been a headache lately. It was good before but it seems they have relaxed so much.,1
2020,"I requested for atm card *twice) with the app, but it wasn't delivered and I was debited for the card",1
2020,"This is the worst bank I've ever banked with in my life, if you love yourself and you don't want anything that will tarnish or dent your image. Don't just bank with them! You will regret banking with them just like I am now. Wema bank, who ever Is in charge of your account reactivation will know no peace, you cost me a lot just cos I bank with you.",1
2020,"You bank app is horrible if there is less than a star I will give it... I have also tried to contact your customer care but you guys clearly don't care about your customers. Because I have been trying for like 4days now no one has attended to me. My account balance just keeps fluctuating and I have not even done anything yet with it... Generally you guys need to up your game because I am not impressed... No email replies ,bank app is horrible and poor customer service.... Wema bank is a joke",1
2020,"I have downloaded the app but i can't seem to edit contact details. My account has been restricted more than a week now still waiting for an upgrade. Customer service is veeery slow and unprofessional. Called severally, waited several minutes yet can't talk to anyone",2
2020,The App is slow it doesn't respond to network in time,1
2020,Since the new update i can't buy airtime or even send money. I can't even remove the money (my money) from the useless account,1
2020,Nice app,4
2020,"Can't even sign up... can't move beyond the otp level cause i couldn't get an otp...made several attempts and kept getting ""something went wrong""!!! terrible app",1
2020,The app is enjoyable before i update it... Now i can't login,1
2020,I want to fund my palmpay account. I can't even sign in. It's frustrating.,1
2020,New user,4
2020,Crashes more time than it works,1
2020,I can't login again!!!!,2
2020,What's happening of recent. I can't log in. I'm surprised,3
2020,"This App is a big scarm, it doesn't sign up it doesn't sends OTP for registration",1
2020,What's with the issue of being unable to login all the time? Are you sure this is an app or...,1
2020,"This app keep crashing whenever I click on the ""Login"" ..... I've installed and uninstall this app for over 10 times. This is depressing.",1
2020,"Ever since I open the app ,I have been able to send money in . But I upload all my documents and since 4 four months I have not been able to collect my card",1
2020,Great,4
2020,This app is nothing but just rubbish. You just upgrade this app to useless app. Why will someone will just be finding it difficult to login? I even tried forgot password. All still just the same after changing the password. Mtchewww nonsense!,1
2020,Pls I don't know what is happening to my alat account I have money in the account but whenever I try to do some transaction it will be showing me insufficient balance,1
2020,Works perfectly and seemelessly...,5
2020,"it's the first digital bank I give 100% trust and love... It's swift and secure, I highly recommend it for everyone",5
2020,"This app is really fascinating... Account opened on a spot, card request made and delivered and documentation was uploaded successfully from home. five star",5
2020,I have been trying to Access My Alat App since morning. I was unable to Log in with the response Service time out. Help me out.,5
2020,There is no week my money won't hang in the bank presently 5500 is hanging 😢,1
2020,"With the new update on your ALATwema app, can one still finds it difficult to transact on the platform. I've made several attempts, ranging from updating my profile,gone to the level of contacting your agent, deleted the app, reinstalled it. Still it is not working out. Is it a scam then?",1
2020,Quite smooth but not glitch-free,4
2020,I enjoy ALAT,5
2020,"Too many problems. Can't fund my account from another bank using card. Keeps closing on it's own. My profile pic keeps deleting on its own. Just too many problems for this size of a digital app in this era. Nawaaooo. If its even possible, this should be a 0 rating.",1
2020,Nice App Thumb Up For Alat by Wema Bank...,5
2020,It being good,4
2020,Confortable,5
2020,"So far so good,this is the best banking app I've seen in Nigeria,u haven't experienced any problem with it yet, I can't speak for the future, Edit: if you want 5star,the only issue i have is, since i opened an account till now i still haven't gotten my atm card,i requested for it like a month ago,on the app it says i have an active card",4
2020,"Nice application, love it..",4
2020,Awesome app. But I need the latest version,4
2020,Sincerely I choosed to close two defferent bank accounts with valid ATM to stick with this App and Bank but recently I regret my action. I did 2 transactions same day one was successful the other failed and I have called with more than 3000 credit card since 16th of July till today 24th of July with several email messegas still no result as I write.,1
2020,"I am unable to access my account, after supplying my informations, am directed to write my email address and password but after imputing the password i can't press d next button, it keeps telling me to put a minimum of 8 character n I put 8 alphabet already",1
2020,Not responding when launched,3
2020,I tgink is better,3
2020,It does what it is supposed to,5
2020,I can't even install it,1
2020,Nice one,5
2020,"Am disappointed in the App. I can't transfer money, it keeps complaining about biometric authentication.",1
2020,Good,5
2020,Stress free app...,5
2020,"Not a bad one coolest if i may say, seemless that is if u know what you are doing.",5
2020,This app is really great and easily accessible,5
2020,My bank and i,5
2020,"@alat_ng Now I realize that the first letter ""W"" in WEMA BANK stands for wickedness. Your 3 to 5 working days from 8/7/2020 have not finished. My account was debited since 8th July and up till today no reversal with my emergency situation which I have presented through all your media. You are not a bank. You guys need a second look.",1
2020,Nice one,5
2020,"I have been enjoying the app until the last update. Since I updated the app, I have not been able to log in. Each time I tried to log in it'll show me error message ""Unfortunately, Alat has stopped"". I don't understand what's happening again as I'm no longer enjoying the app because I can't do my normal transactions with the app again.",3
2020,Best app,5
2020,"Alat is just Wow! Like seriously, the best online banking have ever experienced.",5
2020,Ive not been able to use this app for months now Its so annoing,1
2020,"All the features I joined Alat for are not working. I have been trying to create a dollar card for months, all I get is an error message. Requested for my free debit card, it was delivered on Saturday after 2 weeks and they claim it will be delivered after 2 working days, what's worst is that I am still yet to get it activated because the system is claiming I don't have a card.",1
2020,Just good to use it can be use for western transfer.,4
2020,It doesn't open on my Samsung Android version 4.6,2
2020,Is not working about code i dont get it,5
2020,Cant login,2
2020,"This is very fantastic. I really love it. Nigeria's first fully digital banking. The future is here as you have banking in your pocket no queue, free debit card deliver to your door step, 10% interest on savings and many more. Truly amazing.",5
2020,very horrible experience. The app is not functional,1
2020,A very good app,5
2020,"Awesome, but my spending limit has to be raised from 30k. It keep saying upgrade account, but no upgrade button. Then will I give 5 star.",3
2020,Very good,5
2020,"The most useless bank app have ever come across, now I know why people are complaining about the app.",1
2020,Very good,5
2020,"This app is not working fine, at all. It keeps going off each I tried to login.",1
2020,Its cool...quiet good and simple to use,5
2020,Good and reliable,5
2020,This app is a freaking disaster I am utterly disappointed with this. It is glitches and I have uploaded my picture and signature twice but still nothing money is stuck. I can't wait to shutdown this account. The absolute worst,1
2020,One of the worst banking app,1
2020,"Very sensitive to use while transaction and easy, I love it. Thanks!",5
2020,"It's been 4 years since I downloaded this App & I've been trying to fund my account to no avail. How can that be? You guys really need to change your Developer. They are a joke. Please fix this if you can. If you can't let me know, so I can uninstall it and subscribe to other platforms...",1
2020,"now i know why this app have so much bad reviews on playstore here, the apps seem not to be working in all ramifications as described by users here, i downloaded the app to use the loan features, after bvn verification it always shows error encountered when you press next. no matter how many times one try same thing over and over again. Cheez",1
2020,"I'm so irritated, I top up my Goal, the money was deducted but wasn't funded to my goal, I deleted the goal but still didn't get a refund.. I called despite the fact that I called the online customer service, nothing has still been done.. I'm so sick of this app already 😠",1
2020,"Well it's ok , only when one to make transaction , it's may not work due to server problem",4
2020,Very poor app . Always stops working. Rated zero,1
2020,Customer friendly,5
2020,It really has lots of network problem but it's really good. Transaction take long time before it arrives to ur account. I suggest you take very good care of this. Used Alat and enjoy a digital banking life anywhere you find yourself. Thank you. 👍👍👍👍,5
2020,I have been using it.. I'm okay with it.. can I open a current account as an alarm acct?,4
2020,Still has some few thinga fixed.. Am unable to request for new card on the app,3
2020,"So far it's not bad but I can't fund my account with another bank card why? Saying the token is invalid, another time that pin is required where there is no space to put card pin 🤔",4
2020,Very Good,5
2020,"Alat is a very horrible banking platform,if you account gets restricted forget it because no matter the documents you upload the will take ages to look into your matters,the customer service (zero) Am talking from experience",1
2020,I don't enjoy it.. Always write apps have stopped... Am nt OK with it..,5
2020,Is so wonderful and so swift in acuracy.,5
2020,Very user friendly,5
2020,Good,5
2020,It's a very application,5
2020,"What is happening, first i had an issue sometime back due to updating my Alat app which couldn't update and i could no longer use it so i uninstalled it for several months not to install it today, tried sign in but it couldn't ket me, telling me my own email is wrong. I decided to click forgot password the same email they say was wrong was the one i was they accepted for a code to be sent to enter a new password so i did and it was reset, yet i couldn't still log in. Please resolve this issue",1
2020,"I initiated a western union transaction,till now i have not been credited, your customer service is doing nothing which is messed up,i have laid complaints everywhere, Twitter, emails and i have called ur customer care too",1
2020,Best banking app ever. Love it.,5
2020,"Cant even sign in keep getting message like ,the date of birth does not match the date in your BVN. Look into it",1
2020,"This one star is because everytime they ask me to upload my signature and face i did it but i never got the right response, dey kip asking me the same thing everytime wetin hapun becos of that una no allow me spend pass 20k on a daily, am not pleased you that jooor",1
2020,Awesome,5
2020,This is a really great app by wema bank. I really love it.,5
2020,Useless appp,5
2020,"Worst ""Digital Banking' Experience. Zero Customer Care. After 6 months of consistent complain, no good responds. Trying to close the account yet nowhere. It's good for people who are analogue. Some of the staffs are brainless. It's a shame",1
2020,I have been using it for 3 years with no issues. It has become my default bank. I gave you 4 star because there are rooms for improvement.,4
2020,Very interestin,5
2020,Friendly app.,5
2020,Bad app,1
2020,The best for now,5
2020,I couldn't access this app on my itel p13 device why is it so? I thought it's compatible with all Android devices If you are truly emphasizing digital banking improve on app upgrade your app to good,2
2020,Not working,1
2020,"I don't know how to describe my experience here, they always deduct money for stamp duty, when you transfer they will deduct the normal transfer charges plus N50 nipps commission. This app will milk you dry.",1
2020,Improve in your level of questioning in filling of datas,5
2020,"I finally registered successfully uploaded selfie, bvn and signature. It finally opened only for me to try to set up my pin suddenly they said I'm not logged in. I go back and try to log in but I keep getting error I've done the forgotten password multiple times but still can't log in. This app is horrible to be honest just plain horrible",1
2020,Nice,5
2020,Good,5
2020,"It's a very good app but these days, i am trying to send money, it will be deducted but will not be seen where i sent it toi",5
2020,Excellent,5
2020,Poor and very stupid app it never show you transaction history anr don't allow you to perform any transaction it keep saying you are exceed spending limits despite I'm using a standard savings account and i did all the settings on the app and also set my spending limit to 5M still saying the same thing. There referral program is also scam ! You can fund your account with a bank card... Worse app ever ! Stupid bank .. 0 star for you,1
2020,good,5
2020,So good,5
2020,It's really a good app,2
2020,I don't get how I will receive an atm and up to 2 weeks the atm is still unable to be activated or used. Just terrible. I have emailed and was told to wait for a response which I am yet to get,2
2020,Excellent,5
2020,"Great app, it help me in saving without stress",5
2020,This bank is the worst bank have used. I regret opening this bank. The ALAT App is not easy to access.,1
2020,Very poor I have to be resetting my Password every time yet it still telling me failled to obtain information about key even after the update and this always happend when it is time for me to cash out my stach. I can't recommend it to any body,1
2020,Great app and good experience,5
2020,"Since I updated this app, I can no longer login with my fingerprint, this update sucks and it keeps frustrating 😤 my life. Kindly do something about this. Similarly, I can't seem to create a Dollar card with the app. What could be the problem?",3
2020,"This app is useless, after signing up it will tell u user signed out, error in this and erro in that but to me i would have given it zero star for wasting my mb",1
2020,You take decades to resolve problems on your app. I have contacted you several times up to a month still problem of account restriction is not solved,2
2020,Poor,2
2020,Ever since i upgraded the app to a newer version of it. I can't access my account again Now my account has been suspended 😣😣😣 It's sad Am having a bad experience with the app now,1
2020,Really nice banking app....use it for all my transactions... though it'll be better if the daily spending limit is above 5million......also the option to remove ppl from beneficiary list.... currently the option isn't available,4
2020,Nice,5
2020,So nice keep it up,4
2020,"Dirty app can't make a simple transaction, keep saying set your spending limit and upload info that I have uploaded already.. and please don't say you are sorry because you are sorry off yourself..",1
2020,Very nice its a wonderful wallet i got,4
2020,"I have been trying to sign up on the app and after putting all necessary details, it tells me sign up error: no account found for this profile. Pls try and work on the app",2
2020,"I downloaded the app and was at the verge of updating my profile only to be locked out.Each time i tried to log in,it keeps telling me my profile has been temporarily locked. I have contacted support via email and also via their twitter handle and till date,nothing has been done",1
2020,"Hello, I just downloaded the application to upload my information for loan but it's kept telling me "" AN ERROR has occurred. "" Can't go further. What can I do?",1
2020,Good alat app,5
2020,Yeah,5
2020,"I av not been able to do anything on it.. It is asking 4my finger print wen i want to make transactions and den i put it,later it will say invalid pin or somrthing.. I am tired of it..",2
2020,I gat an expirence with Alert...,5
2020,Very easy banking..i love it,5
2020,It still d same as d old one... Will just stop responding while using it.,1
2020,Horrible app.,1
2020,"I don't really understand wats wit this app I hv bee using the app for some months nw,and then it was working fine buh recently I received money on my acct I then tried transferring money only for the app to tell me I hv insufficient funds🤷 how it happened I do t know,I checked my balance again and it stated I had money buh if I try transferring it still tells me insufficient funds",1
2020,Idk.,5
2020,This app sucks I have been trying to upload my passport and signature for a month now but it doesn't work at all U guys should be of to this problem,1
2020,"This app is 5 stars General Bank application, sweet and good keep it up Alat is more gidital and comparted",5
2020,"The app keeps failing to boot, it keeps telling me that unfortunately, Wema app has stoped, I am so disappointed right now.",1
2020,"My account has been restricted on my alart account for over 6 months with my money inside, they said i shoup upload my Valid I.D card and a clear selfie which i wanted to do but no option to do that, when i try that in document, it keep saying document already exist. I went to a branch at Taiwo Oke, Ilorin, Kwara and all the customer care didnt know how to do it but told me email the suport team.. Very bad. I will have to close my account and get my money from you",1
2020,"Good app but you people should keep to your words, stop making people download your app and you don't give them money, your app about is very promising, but after one had completely registered, you never give the loan",5
2020,Nice Nice 👍,5
2020,Excellent,5
2020,GOOD AND PLEASANT.,5
2020,"This is my first time of using this app but I can't seem to get registered. I've input my details, my bvn has been validated but an error message keeps popping up when I try to move to the next stage. Kindly help.",1
2020,"Since almost a month that i have been trying to set my ALAT pin now...just keep saying my answer is invalid. I called customer care, send several mails, all the same. I didnt know that it's a useless app though",1
2020,I am beginning to think ALAT technicians are really not working anymore. I have been trying to upload my statement of account since last week but it has been failing. Why? I have called customer care so many times but nothing has been done about it. I also sent an email. Nothing still. You guys need to look into that ASAP. I am loosing confidence in ALAT already.,1
2020,Cool,5
2020,It has been a resourceful app. Good job,5
2020,Best I have been using this bank since 2010 Has it has never disappoint me.. I have recommend it to few of my family members.. and I got paid for that.. I will still recommend this for u all.,5
2020,Hello my mobile app as been locked temporary please help me to reopen it thanks,5
2020,"Simply the best , I wish wema bank can be like this app inside there banking hall",5
2020,I requested ATM card since last week. I was debited. I am yet to recieve the card neither a call.,4
2020,"Since I updated this app, I've not been able to successfully effect a transaction. The error message I keep getting is ""profile can only transfer to personal account at the moment"". Kindly assist.",2
2020,Good,5
2020,"My experience so far has been great on this app, but I'm really irritated as what's happening. I decided to cash out my stash and I can't find that money anywhere anymore. The technical team has said within an hour but I still haven't seen it. My should my money get missing in the first place. I'm really not happy and beginning to lose trust. I'm still waiting for my money to be found. I'm also always complaining about the fact that when I do data from the alat app it always does the wrong plan",1
2020,Ok,5
2020,Good,5
2020,Cool app! Transactions are easy to execute. I pay all my bills here!,5
2020,"I havent enjoy this app or the account for abit. I cant remember how many times i have to keep uploading and uploading my document. Well, i desired to go over it again after recieving a mail that 'You Missed me' using this app. I just hope i will not come meeting the same issue as before. Greightstyle",2
2020,"Sincerely am not happy with my experience with alat, am one of the first alat customer when it came, since 4days now, my account is put on restriction just because a certain amount of money came in, I visited the branch and I was asked to upload something which I did, now the restriction is still on the account and I need some of the money to take care of my sick wife urgently, sincerely I regret using alat wema bank",1
2020,This is the worst app if all apps. I rated it 1 start because you can't rate less than 1 star.,1
2020,"Everyone is looking for a more easy way to deal, I tried opening an account via mobile phone, it was successful, I went on to download the app, logging in become a problem after filling all the necessary information on your web, I'll need guidance to start making this app work for me, please contact or help.",1
2020,"If I don't operate an account, does the app give loan. Cos you kept sending me messages and it's not sure you will give",1
2020,"The app is not responding and I need to make a transaction, could not use the short code cos I don't have any ATM card. This is not palatable. Hope something will be done quickly.",1
2020,I don't understand how this app has a 4.2 rating with all the bad reviews here. I have been trying to upload my picture and signature for weeks now and it isn't working. The people I talk to at the bank dont seem to know what's happening either. So frustrating.,1
2020,"My profile has been locked, and I have been calling for help but no response. Nonsense costumer center",1
2020,Perfect,3
2020,"I finally logged in without much problems. However, in some tasks like creating a dollar card, it keeps saying an error occurred.",3
2020,Perfect,5
2020,Great one from Wema,5
2020,Very easy to use,5
2020,"I can't do online transaction. I have tried uploading my passport and signature for the past three months now It's not working. I sent you guys a message, no reply.",1
2020,"Not so perfect, but i believe u can do better",3
2020,Good,5
2020,Very good,5
2020,Very good app,5
2020,Its working,4
2020,Very great app.doing all my transactions seamlessly.👍,5
2020,Excellent app,5
2020,"It seems there is no biometric setting on this new upgrade, and i can't complete a transaction without it. It keeps asking for biometric confirmation.",2
2020,"To upload statement of account problem, you cannot upload a statement of account at all.",3
2020,Very good and helpful,5
2020,"Base my experience so far, wema is perfect",5
2020,I really enjoy using alat app.it makes banking easier😍😍😍,5
2020,Perfect,4
2020,"Hello, I had a problem login in to my account, so i deleted the app. Now I'm trying to re-download the app but there seems to be a problem. What's going on?",2
2020,Expectionally Excellent,5
2020,"Couldn't fund the account, anytime I try have to reset my pin with an otp on my email, I have tried funding the account with the same problem like forever, a complete waste of time",1
2020,It's very easy and simple; life comforting,1
2020,Nice,5
2020,I recharge and did not get my creadit from this app,1
2020,"Good morning sir/ma, I have challenge with my Alat app and I lodged the complain with the branck closest to me . I was told to update the app to ractify the problem. I have tried severally using different internet facility availabke to but the app failed to download and therefore I could not update the app. Kindly attend to this. Thank you.",1
2020,Kept telling me incorrect email even after complaining and trying it in front of a staff,1
2020,good,5
2020,Fine,5
2020,App working well until I updated on 6th June 2020,2
2020,Alat is just an amazing app/bank,5
2020,Can't transfer at the moment,5
2020,Good,5
2020,Good and user friendly,5
2020,So sweet,5
2020,Best of all Banking App with all it features,5
2020,"Have been trying to upload my pics and signature on the alat app so i will be able to transfer more than 20,000.the pics and the signature did not upload 😟",1
2020,"Alat is a complete fiasco, I never had any interest on savings, always get charged when i withdraw with my card, regulary debited #300 whenever i buy goods online with my card, and extra #100 on POS withrawal. Today was the most annoying, could not withdraw with my card, pay online and suffered to transfer to other banks",1
2020,Good,5
2020,Well the negative is much more than the positive .,1
2020,Love alat app,5
2020,"Thank you Alat for this app, best experience for me, and I recomend it to my family and friends.",4
2020,As i am staying in south africa it is posible for me to use alat or its for Nigerians only can i get clearity on that please,3
2020,Worst app ever I have tried signing up and it keeps telling me password:must no be less than 8 digits have at least 1 special character and digit . When it has already accepted my password really really rubbish,1
2020,Rubbish I just wasted my money to open and my friend to me to go and open first Bank that day but i insist coz all my family are using Wema bank Your app is trash Everything about uour bank is bored,2
2020,Ask your developers to test run this app again. Imagine it can't work on Tecno POP3 a version 8 phone made not up to a year old. This is really making you guys loose customer,1
2020,I really love the app. It's fast and secure.,4
2020,"I have had a terrible experience with the app. If i tried to sign in, I keep getting a prompt...""Unfortunately Alat App has stopped"". Please resolve your issues.",5
2020,I love this app die!!! This is my main back account now because i love the wsy there transaction works. Even if you are broke ans you need quick cash it's easy to get!! And please what i want you to improve is to upgrade the amount we can move from international bank to our local bank to at least 200k,5
2020,"Please,i forgot my password,so i keep on trying,the next message was 'your profile has been blocked' What can i do to deactivate it?",1
2020,"I love the app a lot serve almost every purpose of the reason why I downloaded it. Just that the upgrading every time is much, but I must confess I love this app, great improvement indeed",5
2020,"Recently after three years of banking experience with ALAT, my experience is more worrisome and terrific, my account is restricted to #30000 limit to spend in a day. The moment I started to spend pass my limit is the cause of everything right now. My active account three years ago is now restricted and can't perform any financial transactions. I have been on this some days back sending series of mail and engaging them on twitter. totally frustrated and irritated for begging for my money.",2
2020,very happy with this app. Every claim is true!,5
2020,"I want to report an error to the bank,after clicking to submit,it said I should open the app again.I'm tired of using this app.I did it many times but nothing",1
2020,It won't let me transfer because of passport photograph and signature that I've uploaded a million times!,1
2020,The app making so much sense now.,4
2020,It's simple and effective,5
2020,"Pls after signing up, my account number was not reflect in d app keep saying fetching account and also BVN can't be upload to the app, saying already taken by alat..",1
2020,Awesome,5
2020,"Pls, What's happening about your dollar Virtual card..... Your services are excellent but you deny us access on the dollar card, which is affecting my business as well.",5
2020,Its okay,5
2020,Not compartible with android 4.2.2,1
2020,Fanatstic,5
2020,Terrible app I wish i ad read the reviews be4 downloading it Uploaded a selfie and a signature got a account number and i couldn't do anything since then Tried logging severally after multiple successful password resets i couldn't login till my account was blocked What an app,1
2020,Good,4
2020,Fantastic App Very easy to use as well.,5
2020,💯,5
2020,The app is good but take time to log in,3
2020,No failure,5
2020,Cool app,5
2020,I think Alat is a scam You said you give loan to salary earners but i think that's is not true because if one can meet all the requirements as prescribed but still refused to respond positively then it is a big scam.,1
2020,Nice,4
2020,Very good 👍,5
2020,"It is very good, i love it.",5
2020,Good,5
2020,It's easy & more reliable to use. Kudos!,5
2020,Good,5
2020,"By all means, Wema has the worst Bank app i;in Nigeria. I am so closing the account as soon the crowd is reduced",1
2020,Good,5
2020,Still studying the app,5
2020,Is there Anything good bout this app?? Awful,1
2020,Transaction receipts are not usually available. That's really bad. I said I don't want sms notifications anymore. Nothing has been done about it despite doing what I was asked to do.,4
2020,Very easy to use,5
2020,Okay,5
2020,The use of this app is very awesome especially it's security on the ATM card and the reception and activation without visiting bank. I salute the management of WEMA ALAT,5
2020,Actually i prefer it than any other bank transaction,5
2020,"I will never recommend your service to anyone. Your service is very useless 😡😡😡😡😠😠😠, imagine complaining over an issue for the past two years without any feedback, I went to your bank, I was referred back to your call center, I was asked to upload some documents which I did, Still nothing was done. You better go back to your analogue style of banking",1
2020,"Since my last update, the pp has never worked properly. It keeps crashing. I can't do transaction. So frustrating. Not this time pls",1
2020,Good,5
2020,Good,2
2020,"So I actually cannot use my mastercard to withdraw, or buy something using the POS or perform online transactions. It's totally useless and after complaining several times it has still no be resolved. I have sent countless emails with any result and their chatbot, the one on the website isn't functional. It keeps giving you an error message whenever you try to ask a question.",1
2020,Alat keeps crashing and logging out each time I tried logging in on it! So annoying I have to update it all the time,1
2020,Updating was just awesome.. Thumb up ALAT by Wema Bank,5
2020,"Not just an app, but a lifestyle! My bank in my pocket! Kudos ALAT.",5
2020,Superb,5
2020,Very efficient,4
2020,Okay,5
2020,Lovely app that never disappoints,5
2020,It is good app,5
2020,Good,5
2020,Horrible experience after registering yesterday. Can't transfer money to my mom. Keeps giving me error messages.,1
2020,Can it send money to Ghana?,3
2020,👍👍👍,5
2020,Superb,5
2020,"Be careful, if you are not vigilant on this app your funds and/or interest will disappear. When you flag it, the technical teams can take several months to rectify it. ALAT needs to step up to proper banking standards",2
2020,Excellent,5
2020,It is fast and quick,4
2020,Very useful & great App.Well deserved 5 star,5
2020,"This is a nice app but I am surprise that my employer; Primera Microfinance Bank whom is a reputable bank is not on your listed companies while I can see others that is not even has strong as primera MFB. We will like to see us on the list, so as to benefit from your salary lending too. Thanks",4
2020,Good,5
2020,"Horrible is an understatement, taking eternity to update my profile, after several unsuccessful attempts, I had to just uninstal the useless app",1
2020,"I've not been able to transfer or withdraw my money, since i open it",1
2020,Its fantastic keep it up.,4
2020,Good,5
2020,Excellent,5
2020,Great,4
2020,Superb app,5
2020,The best,5
2020,"Good app, very intersting app and inportant",4
2020,The useless app of all time. Just don't bother downloading it. Visit the bank branches for your transactions. It is not a must for Wema to launch what they are very poor at doing. Go and learn please,1
2020,A very good banking application. Truly makes life Easier for me.,5
2020,Always having network issues The fund I transferred has left the account but wasn't successful,2
2020,This app really helped me how too transfer and to check my balance in a quick way,5
2020,I love alat,5
2020,This app is beautiful and promptly,4
2020,"WEMA bank is the most insenstive bank in Nigeria. They wicked, useless and worthless. You have a problem with transaction on this app, just be sure they will frauatrate u and not respond.",1
2020,Banking in your palms,5
2020,"Very handy, haven't been to the bank in a while.",5
2020,Faliure to upload picture and signature,5
2020,Quite trilling,4
2020,Great,5
2020,Good,4
2020,Execellent,5
2020,"as they attend to my issues , stars will go up",4
2020,The app is awesome loved it......bt u ppl don't have branch in my state sokoto state,5
2020,"Whenever am having any difficulties such as ATM dispense error, if i make complaint it usually resolve on time.",5
2020,Awesome,5
2020,Amazing!,5
2020,Good,5
2020,I had a terrible experience getting signing up on this platform. The customer service was neel. I tried several times to contact them without a single human face reply except the nonhuman automated one that gives unfulfilled promises. But I thank God I did not loose my life trying to get the problem solved by going physically to the bank to sort things out. It was an experience! The platform is however effective so far except occasional disappointment because of network connectivity.,3
2020,D app is cool,5
2020,Very nice,5
2020,Superb,5
2020,Excellent,5
2020,Great app,5
2020,I can't upload my signature and passport,1
2020,Excellent,5
2020,Nice app,5
2020,Good,5
2020,Not trustworthy,1
2020,Nice,5
2020,Best mobile banking app,5
2020,Excellence,5
2020,Its great,5
2020,"Amazing App...The ""goals"" helps me save money..",5
2020,"The app made me love the bank, and the app is so smart, so very smart if you know how to use it",5
2020,This app is just the super duper...I have no regret at all...it helps me save even more with discipline. ALAT BY WEMA ALL THE WAY...,5
2020,My experience has been wonderful but I dont like the way they make charges evertime,5
2020,Absolutely love using this app!!! Very easy to use and always reliable...,5
2020,Good,5
2020,Good,5
2020,😍😍👌🏼It's really great!,5
2020,Fantastic,5
2020,"For me, ALAT is the most easy to use, yet highly efficient, very reliable and functonal banking app in Nigeria today.",5
2020,Great,5
2020,Nicest app. You guys are great. Keep on rocking. Alat for life!,5
2020,Easiest and secure banking... Giving you everything you need for banking at ease.,5
2020,Very good app,5
2020,Nice app from one of the best banks in Nigeria,5
2020,Superb!!!,5
2020,Good,5
2020,"They took my money for ATM card, while they said it's free",1
2020,Good,4
2020,Fantastic and Excellent,4
2020,Great app,5
2020,I love this,5
2020,Great Experience Best Digital Bank,5
2020,Some times hang when trying make transfer,5
2020,Banking made easier....,5
2020,Very good but i have a suggestion to make on the app Can you please remove the goal tab from showing on the Timeline of one's account page. It can be left of the Menu bar. Thanks,5
2020,Great app,5
2020,awesome apps and very easy to navigate,5
2020,Perfect bank. Always ready to solve all problem,5
2020,"I have been unable to make transfers with the alat app for weeks now, whats seems to be the problem..i cant have the app and still go to use browser ....pls improve on the app",3
2020,Very fast and convinent to use,5
2020,Excellent thanks,5
2020,Excellent banking banking app in Nigeria so far,5
2020,Great,5
2020,Alat is a Good online bank has a mater of fact I enjoy my alat than the other banks I have. Keep it up,5
2020,Good,4
2020,Very nice banking platform,5
2020,Good,5
2020,Good,5
2020,this app makes all the sense in the world....,5
2020,Fantastic,5
2020,"I've been trying to sign up but it is not going through. This is the first time i'm using this app. I entered my bvn number,date of birth,phone number and while waiting for the verification code,none was sent despite waiting.",1
2020,"To cut the story short, ALAT is good ✔✔",5
2020,"I dont understand this bank at all,i downloaded it today perfom all the registration uploaded all my document, now to fund my account is problem.i try funding my account with my other banks debit card, its says that the card pin is reqired where as thers no space to fill in card details,,please is there any solution or should i delete this app immediately???",1
2020,Satisfactory,5
2020,"Up til now, I can't understand nor enjoy your app",1
2020,very bad !i have been trying to download this app but at the last part of it they said they can't verify my phone numbers am tired of already .,1
2020,"I tried to request for a loan, but it didn't work out",3
2020,I have good experience with alat app,4
2020,Great product but terrible customer service. You can't have any issue resolved swiftly with feedback. I will eventually close the account once I decide on a different product,1
2020,"I requested for alat card since march till this day have not received it. Have tried severally to update or upgrade my account since it's always showing 85% completed but I can't. Have called, sent email, did everything but no reply for you guys. You guys were not like this before.",2
2020,It gives me wat i want,4
2020,Excellent modelling,5
2020,It's a dope banking app that I haven't ever regretted installing.,5
2020,I have been unable to create an account all it keeps on saying is error message seriously I am tired of this app,1
2020,New expirence bank digital,5
2020,I tried signing up severally only to keep getting error message that something went wrong .whTs the use of a app someone can't even sign up,1
2020,"Don't even understand the app. I try to sign up and ""baam"", server error all the time. Had to even redownload and try making it work, all to no avail. Its terrible.",1
2020,I have an account with wema bank from nysc..I tried to use ussd for transfer and it didnt work..I downloaded the app and I can even use my account on it..instead it open ed a new account for me..help pls,1
2020,Good,5
2020,Awesome,3
2020,Fantastic,5
2020,Very nice,5
2020,Correct Appreciated,5
2020,The app is excellent,5
2020,"For close to one month. I have been trying to set up my account and applying for loan is difficult, its so impossible to upload a statement of account. The app can load all day and not come up with a result. Pls fix it.",1
2020,It a nice app and am even able to access my bank statement. But I think am having issue using it on my device Especially when uploading my selfie and passport,3
2020,"Great app,",5
2020,Its very nice one,5
2020,Excellent,5
2020,"There's no save button on your ""Contact Address"" page, in app.",2
2020,Great!,5
2020,Seamless and easy to use.,5
2020,Amazing Please work on the western union on the app. I have a friend that join Alat because of that,5
2020,"A very good bank app that I never experienced WemaAlat is the best online banking, andI have been using it now about 3 years ago and it have given me any problem even I help all my friends to get it open even my wife and till now they are still enjoying it... Keep it up guy",5
2020,Thank you,5
2020,"Wonderful app, God bless wemabank",5
2020,Good experience,5
2020,Superb,5
2020,Great app,5
2020,"For like two months that have download the app,it was telling me to allow alat to read phone state.Am even trying to use 945, it was telling me interbank transaction failed",1
2020,"I wrongly entered my password 3 times and my account has been temporarily blocked .. I cant go to the bank currently and to call your customer care is expensive and they might end up not picking the call sef. Referral stuff too, i was not paid for it ... Now i need my account, i sent a gmail, still it has not been rectified ... Nawa ooo",1
2020,Its a very good app,4
2020,I initial gave a bad review about this app but my experience has improved ever since. It's a lovely app plus their atm cards can make international payments with ease. I am enjoying their services.,4
2020,Ever since have update this app my account as been retreated and have contant you about It,2
2020,"Soo hard to navigate through...to open, its took months...pls improve on it",1
2020,My app just stoped,1
2020,Okay,3
2020,"I've been having issues with this app for months now, It keeps telling me my ALAT account has been temporarily suspended... it's close to a year (or more now). Using the USSD code is hell and financially a pain in the A*S. PLEASE I NEED GUIDELINES ON HOW TO FIX IT, I DON'T WANT TO CHANGE MY BANK. WEMA IS THE FIRST BANK I EVER BANKED WITH.",1
2020,I love this,5
2020,Uploading signature and passport so difficult. Hope you guys already resolve that in the updated version.If not cant give you even two stars or recommend it.,1
2020,Great app,5
2020,This app has made my life less stressful. I have my bank in my hand everywhere I go.. I love the app... Thanks to wema,5
2020,Awesome,5
2020,Great app but is it acceptable to use to on Google app?,5
2020,"Great , easy and efficient",5
2020,Excellent,5
2020,10000000000000000000 stars I love the app so much,5
2020,"Hey, Alat/Wema you are just too superlative. Alat working fine. My online payments has been so fantastic. Thank you for the initiative. Proud of you.",5
2020,Amazing app.. ALAT by Wema serves me well.. though there were complications opening using it at first but its up and running now.. come onboard to ALAT by Wema and get Alatrified...💯♥️,5
2020,"Nice app,but for hours I cannot open my app, please fix this issue . Thanks for fixing thr issue",5
2020,"Good one, very nice.",5
2020,Reliable and fast,4
2020,Superb,4
2020,Great,5
2020,Paitialy ok,3
2020,Good so far,4
2020,Very good app,4
2020,Very powerful,5
2020,"Nice bank, but the interest should be increased back",5
2020,Workd best,5
2020,Please how do i upgrade my account?? Its telling me to upgrade.,5
2020,Fast and secure,5
2020,"I created a wema alat account on the 21st of this month, did every necessary things and everything is in order. I requested for a MasterCard which is to be delivered in 2 business days according to the pop up I got after the request but I'm yet to receive it up till now. The issue is I can't continue staying at home waiting for a card I don't know the date it will arrive, will I be contacted before bringing the card so I can wait at home? I even need the MasterCard as soon as possible",4
2020,Very good,4
2020,ever since i change my device i was unable to login my account and i have been trying for months it keeps telling me to verify my account by inputing the OTP sent to my number and since then i haven't been recieving the OTP and i keep trying everyday but all to no avail. please do something because i have been using the bank for months,2
2020,Good,4
2020,😍😍😍✌️✌️✌️,5
2020,Good,5
2020,It's very user friendly and very easy to use. But found it difficult to generate one year statement of account.,4
2020,Nice banking concept. I love this bank. Always there for me but it always takes few hours to be credited when receiving money from other banks.,5
2020,I have been struggling with it even after upload as requested.,1
2020,Requested for a card since February and no words about it.,1
2020,"Alat app - easy, dependable, reliable and secured. My experience with the app is so fantastic.",5
2020,"The best I have ever seen, fast response to emails. I haven't stepped into any of there branches but I am happy using the app 100%",5
2020,Exellent,5
2020,The app is good and it has very lovely features. I have recommended the app to friends.,5
2020,Seamless banking experience,5
2020,"Most useless banking app i ever came across. The app Will locked u out and tell u to contact customercare, i earn money to come and use it to call u people abi. Useless bank. Im done with u. I dont even understand why i need to contact you peoplw before i can change my own password. Mtcheeew",1
2020,Very easy and reliable,5
2020,Nice experience...Very helpful.,5
2020,Good,5
2020,Nice,5
2020,Stress-free transactions,5
2020,Swift,5
2020,I hate this app it's not functioning very well Please this bank needs to be close 😭 please,1
2020,Good app,5
2020,It is food for bank,5
2020,"Great app, i get to do everything without entering the bank it's awesome",4
2020,Very friendly App,3
2020,I like dis most,5
2020,I hope this updated version works seamlessly.,1
2020,Keeps on giving oops,1
2020,"Wonderful experience so far, it's a very good app",5
2020,The l.g.a's are mixed up. The l.g.a for bayelsa state is mixed up in bauchi state so I can't complete my registration. You guys should work on it. I have called customer care yet nothing has been done. No solution was profered,1
2020,Great,5
2020,"Nice app, i wouldn't hesitate to give 5star to the best bank app. Alat is the best in any kind of payment, transfer, bills, subscription and other transaction within and out of country. You are the best!",5
2020,App is now working fine 👍,4
2020,"I was enjoying this app for a while till I started getting 3 debit alerts for my goal in a day. Last week, I was debited 7 times of my daily goal. And it didn't reflect in my goal. How long will that continue.",2
2020,Perfect,5
2020,Worst banking app ever,1
2020,Great app,5
2020,Concerning the card control not working i habe sent mail since ont the 15th of may nothinh has been done.... No reply,1
2020,"My mobile bank, never even stepped in the bank",5
2020,"My alat Mastercard cannot perform online transactions, infact a verve card is better, I've called customer care severally since mid last year up until now, all.their suggestions and promises, nothing worked, the airtime I spent calling was a total waste, and looks like the problem can't be solved. I can't keep paying card maintenance fees for a Mastercard that can't perform online transactions. Well am disappointed, I've sent you my customer ID as requested and it's a goodbye from me.",1
2020,Wema alat account it is a good account,5
2020,Cool,5
2020,it's beautiful using alat I so much ❤️ love it,5
2020,One of the best,5
2020,"I really love the online customer care, its so fast in reply and they work towards your complain so quick.",4
2020,👌,5
2020,"This is one of the best banking app I've come across, their response is fast and their customer care is always responding. BLESS YOU",5
2020,"Ever since I started using Alat by wema,my experience with the app has been a good one,though at times they always have slight service issues but other than that the service is very good",4
2020,Great,5
2020,Extremely beyound expectations,5
2020,Good,4
2020,"I love the app and all its service, i have not had any problem with them, the fact that my arm card get delivered to my home is another 9/10 ....thank you alat",5
2020,The newly updated Version 3.4.9 keeps shutting down abruptly while using the app. It wasn't like this with the old Versions.,3
2020,Wonderful,5
2020,Awemazing!!,5
2020,"What I do observe about the app is that if i made a transfer from it, not everytime it generate receipt for me",2
2020,I cannot sign .it is saying connection failed...and theres nothing wrong with my internet,1
2020,Excellent,5
2020,Best thing ever happen. make life easier,5
2020,It totally cool and easy.,5
2020,Wonderful app,5
2020,Exceptional,5
2020,Good and wonderful,5
2020,❣️💯,5
2020,Great app,5
2020,"Fast, efficient, easy and reliable... Go wema bank...",5
2020,Pls increase my transaction limit from 30k upwards..,2
2020,"Very useless app...you send them mail,msg on twitter,insta,fb...they wont reply and even if they do it takes another 1 month to get reponse from dem again. Worst app ever",1
2020,Mad o,4
2020,Just good,3
2020,"I downloaded this app for one reason only and till date, it can't meet up. When is the ALAT virtual dollar card issue going to be resolved? Almost a year now and still can't create a dollar card.",1
2020,"I love the app, quite easy to use ,",5
2020,Cool app,4
2020,"The world in my pocket,it's beyond our imagination for wema, it's banking at ease",5
2020,Good App i will say 👍,5
2020,Excellent,5
2020,I've been trying to update to the latest version but I'm unable to via play store.....,3
2020,Best,5
2020,Good app,5
2020,Excellent,5
2020,App requires optimization on Android. Resizing and display.,3
2020,"Alat has NEVER failed me. I'm out of naija and this is the only account I use now. Talk about convenience, fast transaction etc. Kudos to the Alat team.",5
2020,Good,5
2020,Fantabulous....,5
2020,The comfort it gives cannot be compared. The saving and investment is superb,5
2020,"Sad,, i was asked to upload my id and passport which i have done, still i cant uograde from alat lite. I need to upgrade",1
2020,SuperDuper App ❤❤✔,5
2020,Please stop consuming my data with your regular update. It's not nice at all.,3
2020,Better and easier usage with time,3
2020,More than excellent,5
2020,Good,5
2020,I have been trying to register for my mobile banking on the app but it keeps saying network not connecting Please help with steps to rectify this issue,1
2020,"Application is well perfect but my account was debited with N1,050 for ATM. I was disappointed because they said ATM is free.",5
2020,"Well, it is cool but most times I experience server error. Also, a friend and I tried to save and we were debited but the money didn't reflect in the savings account. I have been checking for days now and it has not reflected still.",3
2020,Great,5
2020,Sweet!!!,5
2020,I love this app,5
2020,Awesome,5
2020,Awesome,5
2020,"I have not been able to access my account since I updated to this version, no option for fingerprint either.",3
2020,excellent,5
2020,"Fantastic app, very reliable.",5
2020,"With the reviews I've read, I'm scared to activate the app after I downloaded it. I hate bank inconveniences. It hurts when one can't access his savings especially when you need it most. Thanks",1
2020,Best bank app in Nigeria,5
2020,"The app is very good, i swear, i have been using the app, but i want to ask weather the referal payment is still working on the app",5
2020,I'm unable to make transfers to other banks since the update Fix this,1
2020,Excellent,5
2020,Good,5
2020,Have issues with fingerprint setup,5
2020,Absolutely awesome,5
2020,After transferring money to my alat account for some minutes now i have not seen the money but i have been debited.,1
2020,"Worst update, I can't even login to my account this update is nonsense and not worth it",1
2020,Amazing experience... I have been using the app for almost 3years....,5
2020,Its convenient and confidential,5
2020,alat is good but work more on the service,3
2020,I'm regretting using this bank,5
2020,Oor,4
2020,Fantastic,5
2020,Great app,5
2020,Wonder banking app,5
2020,I love the app so easy to operate,4
2020,I have almost deleted all my videos.its still giving same response of lack of space,1
2020,Very easy to use and is very fast.,5
2020,Good,5
2020,I have tired to upgrade my account for about 4 days now its still not updated and i was told it will be done within 2 working days why is that?,1
2020,Good app,4
2020,Very active,3
2020,Very wonderful experience,5
2020,Good,5
2020,"At first it gave me difficulties but after logging in, all other things were eeeaaassssyyyyy",4
2020,Cool but I sometimes find it hard to log in. Account opening and full functions takes time,3
2020,Nice app. The best so far,5
2020,Pls whats the limit to the a ount i can receive and send out in a day if i opened an account with the app,3
2020,Good,5
2020,Excellent,5
2020,I hate this app after resetting password I still can't login very poor.,1
2020,9c app lots of fitures i recoment it,5
2020,Good,4
2020,"Whenever i want to login, the app will keep telling me that i should link my BVN and when I want to link it will says (unable to link BVN) and i will receive OTP but where to type it too, pls if any assit kindly do so.",5
2020,One of the best if not the best. Hands down,5
2020,A very simple way to be in control of your money. Nicely done!,5
2020,I enjoyed using this application. It is glitch free. Well designed with great user experience. This app is great for anyone interested in fun banking-from-home experience. Good job on this Wema!,5
2020,Good,4
2020,You are doing well!,4
2020,"I love alat,u are hmmm but the loan I requested for is yet to be disbursed but am been responded to via mail.i trust Alat.",5
2020,Good day and tanks for your wonderful services. Please help me to activate my account. I have done so many things but to no avail. Tanks.,2
2020,This app is very frustrating can't upload my passport and signature.... Really disappointed,1
2020,am trying to login into the app but it is telling me that FAILURE TO OBTAIN INFORMATION ABOUT KEY This is pure nonsense,1
2020,Nice app,5
2020,To be totally honest i don't have these issues people keep complaining about this App.. I am so glad i opened the account back then,5
2020,"i have entered my email address and the app is still saying my email does not match the one i use to open an account with wema, what should i do?",1
2020,"Ever since i upload passport and signature, i have not been able to perform any transactions",1
2020,ALAT is an amazing digital bank App.,4
2020,"This app make me regret my life of opening the bank. To log in is a problem, to us ATM is also a problem. It is a useless app",1
2020,Nice,5
2020,This App is Excellent 👍 and Even bank its self is superb Wemabank is my favourite bank can't joke with it am always advertising them,5
2020,"Didn't like my experience, the refer feature didn't work, I got charged as low as #4 sms alert charge from my very first deposit, it's disheartening",2
2020,"Yes, I have opened an account the the alat by wema and finish all the neccessary things including uploading of my passport,signature and National Id card. I fund the account with 2000 naira. So i requested for the master card and it shows me that its ready but upto now the card was not delivered to me. Pls something has to be done.",2
2020,Great,2
2020,Alat by wema is the best in terms of transfer and it's so fast and very easy to use,5
2020,Honestly I like this app,5
2020,"Couldn't even get past ""add a valid password"".",1
2020,the app is very good and all transactions are going fast,4
2020,"This new update is crashing. I am trying to create my pin but pop up messages keeps appearing. When i click on cancel, it stsys there. I have to leave the app. Pls fix this",3
2020,"Sad to say but, i have ugly experience especially with the fact that for over one year and about seven months i have been unable to login. I keep getting feedback that my account has been blocked temporarily, tried resetting my password and its still the same thing.",1
2020,It lovely,3
2020,Excellent,5
2020,Works perfectly well. You can download it for a easy mobile banking,5
2020,Very good,5
2020,"Alat app have really help me though, and they are do great job in there organization",5
2020,The app has been telling me to update my alat pin! It can't even leave my screen for me to update it. I cant do anything!,4
2020,9ice,5
2020,"I've not been able to successfully create pin. The OTP sent to me doesn't work. The error message is ""could not validate OTP""",4
2020,Good one,5
2020,"I av downloaded this app several times but can't log in it kept saying I av exceeded my log in limit, it even made me thought of closing my account with wema bank, I Lodge a complain, nothing was done",1
2020,I couldn't download the App on my phone.,5
2020,"Really nice,u just have to introduce way to track money",4
2020,Excellent app,5
2020,Learn from other bank apps Make it simple to use please,1
2020,Very good,5
2020,It is magnificent for me when I'm using it,5
2020,I really love this app. Since i opened the account i haven't gone to the bank. The app is just so easy to use.,4
2020,Pls the address is not updates telling the error,4
2020,Satisfactory,5
2020,I have been trying to login for the past 2 months it keep saying incorrect password Then i change d password and it keeps saying the same thing,1
2020,Superb! One of the few best apps to offer such a complete digital services. Except I find it difficult to fund my account every time I tried there is this gateway and the screen will just be blank page.,5
2020,Thumbs 👆 to the latest update.,5
2020,"Ok,everyone can try it,but only a select few companies can get loan",5
2020,The app is good and nice very fast app.i really enjoyed it,5
2020,Good app,5
2020,I cant obtain a loan??? From the Alat App???? Its not bringing the upgrade option,1
2020,I registered and participate in the referral program but I wasn't paid after i successfully invite new person to it Don't trust the app please,1
2020,It's easy and reasonable but there's no First bank from the listed banks.... Why what happened?,1
2020,A bank in a app. Super easy to use,5
2020,Ok,1
2020,The sytem not running and not stable just cutting off.,2
2020,"Please try and fix this application, I have been trying to activate my account but always have problems uploading my identity card",5
2020,Very good,5
2020,The app is ok but hard to get it work,5
2020,"I am not happy about this digital account. I have been trying to log in to this app but not going telling me that the app doesn't recognise my email address that I put. I went to Wema bank after lockdown to complain the issues I am facing. After they did what they could, they told me that I should open the app and put in my email address but not going. What should I do?",2
2020,Great experience,5
2020,"Satisfactory, fast and reliable application. Best, when come to Do It Yourself Banking. Keep doing the Good work.",5
2020,Exceptional application,5
2020,A bank in my palm.,5
2020,"I've been reading the reviews and its nothing to write home about so far, a friend that works at wema bank introduced me to this app, i want to keep money from my savings account in it, im warning y'all in Advance don't be unfortunate because it'd cost me nothing to come and create scenes at your head office cos of just #1000 I've done worse at gtbank for #700",2
2020,It okay. I love this. Let them upgrade,4
2020,"My eperience with Wema alat is great! Money transfer,purchasing of airtime etc is second to none!",5
2020,I love the fact that I don't need to go to the bank. I so much detest the long queues.,5
2020,Great app,5
2020,I love this app,5
2020,my account was blocked because i was trying to loggin..i guess it was because my password was incorrect please unblock my account.,1
2020,Great APP 👍 doesn't disappoint to transact with.,5
2020,Very nice,5
2020,Fantastic!,5
2020,Why is this app saying my profile have been temporarily locked and what can I do to come over it please,1
2020,"Please, how can I get the app to access my main Wema account",5
2020,"Am being to regret why I open wema account bocox for the past few days am having issue with my alat app, I can't do any transaction to any bank anytime I login to my alat app that i want to transfer money to other bank, is always telling me my transfer limit is no going unless I upload my pix nd sign in white paper which i did but still not working, the one that is paining me is, am not even in Nigeria that i wll say i should go to bank and complain, now i can't transfer money to my family,",5
2020,This it's a good app but my account was blocked and I have tried to send a message across you guys but I haven't received any reply,4
2020,"Since i install the app, i've not been able to set my PIN. When i entered the OTP sent to my mail, the alat app wont accet it saying otp not valid",2
2020,Good,5
2020,It makes my transaction fast and easy,3
2020,The best banking app,5
2020,Absolutely fantastic,5
2020,It's user-friendly,5
2020,The app request to create a pin which I did Ask to confirm the new pin I did Why does the app says the pin is incorrect still?,1
2020,Recognizable,5
2020,Safe and fast,5
2020,"I enjoyed using the app but my alat card can't perform online transactions, i went to the card control settings but it is always blank",4
2020,Wema Alat remains the best bank and has best bank app,5
2020,It's easy to use,5
2020,Phenomenal,5
2020,"I love Alat just that the transaction fees apply is high on like my gtbank that their transaction is low at #10 on any transaction even when I pay bills like DSTV, ELECTRICITY and more, please Alat try to work on this because of me and others. Thanks fast transaction on Alat.",5
2020,"Please this new update app is rubbish, I can't transfer and recharge airtime without an error occurring. Please you need to work on it",2
2020,"I was asked to create alat pin and i answer the security question,they said i will recieve an Otp from my registered email and it taking so long for the code to be sent and if i eventually get it,it will have expired have bern trying this since three days ago pls i need help.",1
2020,"Well for me its working very well,sweet app my card was delivered to my doorstep ,quick response to enquiries and solving customer complains.but i cant use the card for online transaction.what could be the issue",5
2020,Great app,5
2020,I'm really interested on this app well,5
2020,I have been trying to update/activate my account for the past 3 month through the app but uptil now it is not activated yet.,4
2020,Worst mobile banking experience I ever had.,1
2020,Excellent,5
2020,Good,5
2020,Nice app.. Good for piggy banking too,5
2020,My first experience using the app and it's just frustrating how the app don't respond to cancel button,1
2020,Good,4
2020,"Have been using this app for long and all of a sudden they blocked my pin and I call customer care after giving them all d necessary details they still said they need some other info abt my acct till they exhaust my airtime n didn't resolve the issue,,,m so disappointed",1
2020,Wonderful experience!!,4
2020,Awesome,4
2020,Why is my account been restricted😡?And you have no branch in Sokoto state😠... How am I suppose to visit to resolve my issue😡. I have submitted every thing necessary through the app but still you won't upgrade my account😡. I hate this😠😠😡.Please release my account,1
2020,"Alat is just fraud, after deducting 780 from my Account in the name of collecting and verifying my bank statement. They said you have not meet up our loan criteria...Then refund my money they refused. I'm crying out loud Google should block this app because they are using it to scam people",1
2020,Upgrade your app at least this app should be able to receive money from overseas through scan code or link this western union is really a problem..,1
2020,I recommend it for everyone.It is geinue application,5
2020,This app is so wonderful I opened my account without stress,5
2020,All issues with this app has been resolved,5
2020,Outstanding,4
2020,Nice 👍,5
2020,Awesome app,5
2020,Superb,5
2020,"App has too many bugs... It crashes, it hangs i woud've rated 0 star because it doesn't deserve a rating. They deceived us about their affiliate program... They don't reward you as promised. Thanks for wasting our time",1
2020,Awesome,5
2020,Totally nice,5
2020,Easy banking and fast transacting! You are good and doing well!,5
2020,This app is wondful and lovely. I ve no regret opening an Alat account.,4
2020,"Great app, easy to use and navigate through anytime, it's cool",5
2020,Beautiful experience.,5
2020,"Unreliable application. Am scared to use, giving Nigerian banking reputation. Very disappointed. Can potentially waist your time. Bye.",1
2020,Great enough,3
2020,Its good,5
2020,I just created the account my account number was given but since then i can't login into this app it keep telling me incorrect password and i keep resetting it but still 😢😢,1
2020,Good,5
2020,No one is perfect but ALAT is the best,5
2020,Thank you so much... everything is working fine now,4
2020,Excellent,5
2020,"Very useless banking app, my account got restricted and after uploading the necessary document to make it active again and they told me it will be active in two business days its been four business days and these idiots refused to release my money and uninstalling once I get my money",3
2020,Very nice app,5
2020,Very good,1
2020,Fake and useless app,1
2020,Great app.. So easy to use,5
2020,I cannot create an account. I keep getting channel 1 error even after taking my time to reporting to support nothing have been done to fix it or even help me get through the issue. Your customer support is worse than our normal brick and mortar banks. Atleast all the banks I've ever used always call me to resolve issues anytime I report one. Bank that dont want new customer is that one a bank?,1
2020,Its telling me login error after updating the app,1
2020,Very good,5
2020,"The best bank app out there, but it doesn't refund when there is error when recharging online",5
2020,Easy access to money,4
2020,It was awesome,4
2020,Very fantastic,5
2020,Nice one,5
2020,Superb,2
2020,The verification code I is taking much time and I got pissed with it... Please fixed,1
2020,Nice App,5
2020,Fair,4
2020,"This app is a problem app. Might be good for some but nothing to write home about for me. I cant login to my account and i tried reseting the passwrod i DIDNT FORGET, but it doesnt open. Smh!!",1
2020,Good,1
2020,I like it's mode of operation.,5
2020,👍👍👍,5
2020,Lovely,4
2020,"The experiece is not good,my set can not update!",1
2020,Excellent,4
2020,This is by far the worst bank in nigeria its not even worth a start I created an account did some transactions and then when so more money was put into the account boom the Locked it there I cant make transactions I couldn't even login I sent emails they said to call thier number I called the dumb number for 3hrs straight using almost 1500 naira worth of airtime the did pick up,1
2020,😋😎,5
2020,😎,5
2020,So good but the challenge is there is restriction on my account and have done the needful.,5
2020,"Easy to use and dependable, with an array of transaction options. I love it",5
2020,You said if we people to reg with our referral we will get some cash but that's not true because I registered two not a dime came in ....dont deceive us,1
2020,Perfect,5
2020,100% brilliant idea. One of the best banking apps in Nigeria. Never visited a branch for anything relating to ALAT.,5
2020,Santorum is I slowly zfttwutfat grqbq,5
2020,Satisfactory,5
2020,Good,5
2020,Nice app but the loan process is too cumbersome and they have refused to accept my signature so my tranfer limit can be increased,3
2020,It's a good app but i found it difficult to reactivite my account,5
2020,Alat is one of my best experience in the banking system I've ever used,5
2020,Fair,4
2020,Very good,5
2020,Absolutely wonderful,5
2020,Alat good people,5
2020,Nice app,5
2020,It's nice but the app is not stable,4
2020,"Very good application, l love it",5
2020,1) Please is my bvn safe with Alat app. 2) my password was correct but it kept showing invalid password or username.,1
2020,"Let me give you guys 5 🌟, bcoz I like the app, but it Can't send OTP since yesterday. Please look into it",5
2020,Please I noticed I can't login through my app. The box for password not working.,1
2020,"Ive nit receive any assistance from your app/bank yet, sobi reserve my comment.",5
2020,The application is dope,5
2020,"My account has been inactive for months, ive tried to make it active by submitting all the required documents you asked for but y'all have done nothing about it even till this time... I even sent an email to your support team, stilll to no avail, yall have a slow response team 👎",1
2020,I enjoyed,5
2020,"Very bad, having issues in logging in, worst app ever",1
2020,Too good,5
2020,"It's a bit complex to use, in terms of savings",4
2020,The best app ever.,5
2020,"really nice , easy to use",2
2020,Great,5
2020,This app is good ... You can even earn by referring someone 😉,5
2020,I love it,5
2020,I downloaded it but i dont kn how to resigst it,5
2020,Am unable to set up my Alat Pin,1
2020,Eassy way app,4
2020,Alat Alat Alat oooo.. I love this digital app. You guys are wonderful. Am so much inlove with your service. I pray your organization will never go down in Jesus mighty name. Amen,5
2020,I am having problems with the login. I signed up and to long on back it told me that my username and password were having some issues,1
2020,"The application is very good but it's always slow when you wanna login or verify your profile. Infact the whole app is slow, there by making it hard for you to refer people",3
2020,"Worst banking app ever, don't use this banking app",1
2020,"I was referred by a friend and I got my account activated, only to check again and saw ""restricted"". People I'm referring cannot register, it has been giving them issues. Please look into it.",1
2020,This app is just the best...,5
2020,Already had an account but I can't login any longer because I upgraded this app,1
2020,Useless app. I login to the account I try to link my BVN but keep telling me my gmail is not correct and am unable to change it,1
2020,Nice,5
2020,Excellent,4
2020,"I cant do anything ,and am very fustrated right now",1
2020,Nice app,4
2020,Customers should not be allowed to take their savings before the time stated. With that savings will be more effective,4
2020,Good,5
2020,Thanke,5
2020,Excellent,5
2020,I can't login to this app,2
2020,"Useless app, very difficult to register and always having networks issues and restricting accounts for no reason",1
2020,"Extremely poor app. I wanted to transfer money from my other account i have on file to my ALAT ACCOUNT, i keep getting a restriction that i cannot transfer more than 50k. Even when i contacted them by email and the account was supposed to have been worked upon i still get the same restriction. What then is the use if i have to physically go to the bank to implement transfer into the so called stateof the art digital platform.",1
2020,Sweet,5
2020,I love the app,5
2020,Nice,5
2020,Since February I can't compete with the register,1
2020,You deny me 250 that you promised for new customer. This is Unfair,1
2020,best app,5
2020,An awesome App. Very secure and user friendly.,5
2020,"It is an interesting app, fast in transaction. Well arranged. Lovely!",5
2020,Very nice,4
2020,Good,5
2020,Its hanging N i cant log in,3
2020,Too much,4
2020,"You guys are just bunch of idiots for. Making me waste my megabytes believimg I will get a loan from you, fools don't waste your mb they fools",1
2020,I was asked to link my bvn i did dat but dey send an otp to the number which was used to register the bvn which not available for years now,2
2020,Very Good,5
2020,Great banking app. Its easy to use and makes banking experience enjoyable with its flexible saving schemes tailored to meet with real time users. Recommended.,5
2020,Very flexible,5
2020,I cant get my mPin.,1
2020,The last time I updated I have not been able to log in till now. So annoying app.,1
2020,Like,4
2020,Great,5
2020,Good,5
2020,Is useful,3
2020,Nice exprience,5
2020,"I have been trying to set up my account on the app for the past two days now, anytime I get to security question it's always says error all the time.... For two days!",1
2020,My account was temporary block how do I fix it,1
2020,"I have try severally to apply for a loan on this app, its telling me access denies. Why am i be denied, pls is there any other process i need to go through.",1
2020,Good,5
2020,"ALAT is wonderful, it is a bank, with ALAT I don't need to go out. Test it and you will be amazed and glad you did. ALAT IS AWESOME.",5
2020,Our people continue to open account with alat by wema,5
2020,"My problem is that the app is sometimes problematic more over,why can't the account be run on zero naira,that a compulsory #500 most be on the account and you guys deduct from it any time you feel like,for card maintenance fee and other things dissabilizing funds of people when making withdrawel",3
2020,Awesome App.😘,5
2020,"The stupid app has limited me, keeps asking to upload picture and sugnature. I dont know how many times they want me to upload it. Other bank apps are so easy to use but WEMA own go be rubbish. Very poor.",1
2020,Wonderful,5
2020,"It's just unfair you people blocked my card since last year,I can't make any transactions with the card . yesterday again make some deposit into my account and ever since then I have been trying to make transfer from the account now the apps is not responding.",1
2020,Excellent,5
2020,Fantastic,5
2020,Nice.,3
2020,Great banking experience,5
2020,Great app from Wema bank,5
2020,Please how long will it take to review a statement of account? I upload statement of account for over 72hours now as ask to after applying for a salary base loan but till date its still under preview?,1
2020,The app is superb,4
2020,Nice. The app has really improved. Keep it up.,4
2020,"To be honest.. The bank is wonderful, i have never had a failed transaction b4. My card was shipped down etc.. But i joined wema cos i needed a small loan but only for me to find out that i have to save 100k first. Thats very wrong and deceitful too. Aside that part, the bank is a 1 stop use, everything can be done within. Keeo d good work",1
2020,Good,5
2020,No one should use this useless bank. They charge not less than 500naira for alert fee on a monthly basis i regret having an account with such a useless bank.,1
2020,Good for transaction.,5
2020,This has been worst App and worst bank ever I can't transfer more than 1k I tried to save too also problems too,1
2020,Good 👍,5
2020,Total rubbish,1
2020,Excellent 👍👌,5
2020,I forget my pin and ever since I don't have chance of retrieve it each time I tried I don't get token on my registered number,2
2020,Exceptional,5
2020,Nice,5
2020,Not bad,4
2020,Excellent,5
2020,Good,5
2020,I like it,3
2020,It's okay,5
2020,i cant be able to creat 4 digit pin and it apear on my fone dat wrong pasword,5
2020,Am not impress with the costomer care coz i have been trying to get help on how to set my alert pin but no help.,2
2020,Great!,5
2020,The app is nice,3
2020,Good,3
2020,good services,4
2020,"Very interesting app, totally online banking with great response in time. The day I opened it, I didn't know it will work for me. I just opened account then I left it without found my account, after almost two years then I sent message through the app then respond in time and open it back for me. I have issues with my BVN name they told me to do affidavit and done it they changed the name I don't want to my wish name. Moreover, I needed loan, please grant my request",4
2020,Why is first bank not listed here among your banks,1
2020,I recomend this App for you its really okay,5
2020,Okay,5
2020,Good...,5
2020,Helps you save wisely and interest on investments is worth it,5
2020,Best banking app i have ever used...😘,5
2020,Very fantastic app kudos,5
2020,Why am I get to be entitled for a loan?,5
2020,Awesome platform with great interest only that loans are only given to those who hardly ever need it .what's the point of giving loans to only those who earn salary ? Those with no jobs are to die with no help then. So sad,5
2020,Slow in operation,2
2020,Hhmm.. Not bad,5
2020,Very good,5
2020,Excellent,5
2020,"Best bank app i have used,...i cant recall when last i went to bank, i do everything in the app its the definition of digital banking ...best bank best app,...WEMA all the way",5
2020,"Good banking app, detailed and easy to use.",5
2020,Lovely,5
2020,Very good,5
2020,Alat has not been encouraging it took so many months before i could download the app completely. Thereafter any transaction is always an error,4
2020,This app is good to some people but is very bad to me. Since last 3weeks they have not verified my account to be able to transfer,1
2020,Difficult to download,1
2020,Good,5
2020,Nice bank and nice app,5
2020,Awesome,5
2020,excellent,5
2020,"Horrible , I've not been able to view my account since January , I can't withdraw or transfer and they're telling me that I don't have pin !!",1
2020,"So far so good, I have had a good ride on this app.",5
2020,Very nice app,4
2020,It has been excellent using the alat application.keep the good work rolling and never doll it,5
2020,"Unsatisfactory. I observed that atimes my password would not be accepted for several times and if i leave it for sometime it will later accept the same password it refused. But on this particular day,i did leave it,i continued entering the password until i was temporarily locked. I called the customer care,my call was not picked and my airtime was used up. I send mail ,i was told that my lines was not available (Which i know it's available). I have updated the app several and still wanting it",1
2020,Very nice experience but my difficulties is when you asked me to upload my bank statement where my bank is very very far away from me please help me out i can provide all but bank statement please help.,3
2020,"Its lively, easy to operate. I enjoy it.",4
2020,Great,5
2020,It's not been a smooth experience trying to open an account. App keeps disconnecting from the server. Kindly work on it,1
2020,Cool,5
2020,Exceptional,5
2020,"Amazing, that's all I can say. Ignore the negative reviews, it dosen't capture the real experience you get.",5
2020,Wonderful,5
2020,Good,5
2020,This is the best so far,5
2020,This new upgrade is rubbish and it gives headache. The former one is 100x preferable,1
2020,My favourite bank app is ALAT.,5
2020,Alat is best app ever,5
2020,Good,5
2020,Fascinating,5
2020,I love it cos it makes live easier ...,5
2020,Good,5
2020,This is the best banking method around.... This is second to non.,5
2020,The app keeps stopping since i updated it on 21.03.2020,3
2020,Wonderful!,5
2020,Very good,5
2020,Nice and convenient,5
2020,You can make the app a bit simple to navigate through,3
2020,Simply the best,5
2020,Great one,5
2020,Very good app,5
2020,I can't update or download apps,1
2020,Rubbish,1
2020,I like the banking. Great service.,5
2020,I like it,1
2020,But please the rate of update is too much i just updated last week but they said i should still update again,5
2020,A very good app if you don't want to go to the banking hall to either open the account or make transactions. Also it's a good platform that encourages savings,4
2020,Nice app easy to use,4
2020,Best banking app,5
2020,Friendly user,5
2020,Awesome,4
2020,very good app,5
2020,Excellent,5
2020,So good,5
2020,Splendid,5
2020,Cool,5
2020,Exceptional,5
2020,Its good enough,5
2020,Sexy,5
2020,Wonderful experience,5
2020,Let see,5
2020,Please work on Late alerts...,4
2020,Splendid,5
2020,I love it,5
2020,Best digital banking app,5
2020,"A great app, really does make my life easier.",4
2020,Nice,5
2020,Very easy to use,5
2020,Absolutely the best,5
2020,Nice,5
2020,Best banking app in NG,5
2020,Nice and profiting... If u are business mind set,5
2020,Fantastic,5
2020,Great user experience,4
2020,Excellent,5
2020,Good,4
2020,It's very cool So easy to access,5
2020,Its okay now,3
2020,Very easy to use.,5
2020,Kindly do something about the cardcontrol. Especially the online transaction for ATM card,3
2020,Its an excellent experience with ALAT,5
2020,I installed the app but you didn't give me loan that why I give you one ster,1
2020,Good app,5
2020,Cool application for loan,5
2020,Great experience. Wondering why I hadn't signed up earlier,5
2020,"ALAT is the best digital bank in the world, quick and simple to use. I love ALAT By Wema the only bank that suit my life style.",5
2020,Good one,5
2020,Alat gives flexibility. I am excited about the new features.,5
2020,Fantastic and reliable apps,1
2020,Good one from wema,5
2020,Exciting,5
2020,Terrible experience using this app. I waited for three weeks to have access to my investment. A No No App for me,5
2020,Sweet,5
2020,Good,4
2020,Love Wema Alat,5
2020,Good,5
2020,Best digital bank so far and it's way better than most banks,5
2020,Nice and easy way to be in charge of your money.... Would have loved to give a 5 star but some features dont load as fast as expected Thanks!,4
2020,Great,5
2020,This application does not installed on my phone Why????,1
2020,"Good. But can be improved upon. After the update, it's keep asking to update again. Please try and fix the problem.",4
2020,Satisfactory,5
2020,Unable to log in with the new update.... Rubbish,1
2020,It's nice but at times shut down it self,4
2020,AM always happy when using ALAT,5
2020,excellent,5
2020,Excellent,5
2020,Fantastic app !,5
2020,App is working fine now,5
2020,Gud,5
2020,"Best mobile banking application keep it up. You are the best in banking system. Adesina Akinyemi, Ile Ife, Osun State, Nigeria",5
2020,"Dont understand this app, it kept saying you need to enter a valid password after entering my password for about 3 times. Guess its wont work for me.",1
2020,I use to love this app But rite now after the numerous updates the app is jus sumtin else.. For the past 1week+ I can't access my account even after changing my Pw countless times; I keep getting wrong username/password.... Contacted support and dey could not help my matter,1
2020,I love this. Very fast,5
2020,Good app,5
2020,Very good and ok,5
2020,Unbelievable,5
2020,Good,5
2020,"Alat, did we tell you we cannot save the changes we make on the app ourselves. Why did you have to add an automatic saving that does not work all the time.",1
2020,Great,4
2020,Very good,5
2020,Excellent 💯,5
2020,Flexible & reliable,4
2020,"Terrible,no other word, mind you i rate u with no star.",1
2020,Good,5
2020,"In recent times, this app has been disappointing. You cannot recharge your phone line with this ALAT Mobile app. It debits my ALAT account but fails to credit my phone line during an airtime recharge. This has been a recurring problem since the inception of this year.",1
2020,Good,5
2020,So far not bad,5
2020,Nice app,5
2020,It's fast and efficient for money transfer,5
2020,Best,5
2020,It a friendly app and needs to be improved on service to the line and mild use of data.,4
2020,"Wema ALAT app is a perfect one, which deserves a 5***** rating, hence I have accorded it what it indeed deserves.",5
2020,Good and great,5
2020,Its a very nice app.,5
2020,Useless.. Not accepting my correctly typed Security Question,1
2020,Been putting my security question to set up pin and it's keeps telling me invalid,1
2020,Smooth,4
2020,"I love the app, it makes my transactions easy",4
2020,Cool,5
2020,"I have been trying to add my address till today no way, i want to know if i can go to the bank to apply?",1
2020,"I haven't not been able to login my alat for two weeks and your customer service is no help, after recommending your app to my friends...",1
2020,Good,5
2020,"It is a wonderfull experience,i love every things about thia app's,",4
2020,Nice app,5
2020,Nicee,5
2020,The ALAT app is simply amazing...Banking at the tip of your fingers.. Highly recommended especially its loans offerings and dollar virtual card..,5
2020,"The new recent update just dropped the ratings to 1 star. After the upgrade, my goal section of the app was interrupted which made the automatic debit impossible. My personal settings have also been changed and it seems impossible to reverse, now am having trust issues with ALAT itself.",1
2020,"At first before using alat, i read lots of the reviews but i wasnt discouraged until now that i cant even link my ATM card on any web platform and its really frustrating. This is the worst digital bank so far. Very annoying.",2
2020,"It's a very good app! Kudos to wema for this incredible bank 🏦 at hand. But, funding an account from other bank is an issue. Got to do something about that. Thanks!",5
2020,*Its a good app so fasted to make a transactoins ....keep moving on* *@wemaalat*,5
2020,Exceptional,5
2020,I would have rated this app 5 star but not all options that were on wemamobile that are on it (alat) especially remita under bill payment. I called customer care line about two years ago and drew attention to this but nothing has been done up till now. Please try and include remita option in the bill payment.,4
2020,"Good, reliable and secure",5
2020,Good service,5
2020,Foolish Bank,1
2020,Beyond expectation.,5
2020,Nice app and great work wema teams are doing. Keep the great work moving #ALAT,4
2020,Superb,4
2020,Good,5
2020,Great app,5
2020,Wonderful service,5
2020,Best Bank App,5
2020,Nice,5
2020,Great,5
2020,Great app. Thanks for always coming through,5
2020,Awesomely awesome... No one banks it better than Alat,5
2020,Great App. The improvement is commendable. Keep it up,5
2020,Fast & convenient,2
2020,Always amazing ... I love this app,5
2020,So easy to operate,5
2020,Excellent,5
2020,The app is working perfectly as expected,4
2020,Cool!,5
2020,Awesome app,4
2020,Its well ok,4
2020,Very exiting,5
2020,"Awesome, Prompt and Very Efficient.",5
2020,Better,4
2020,The app do show error all time,2
2020,I love this app.. It's really good,5
2020,Great,5
2020,Goog,4
2020,Works great! Well done 👍,5
2020,Good app,5
2020,This app is completely useless... All my transactions are incomplete i cant even update my card control and whenever i want to send money the stupid app comes with one spending limit error that tells me to upload documents I've already uploaded a million times.. The updated one is even worse than the old one. I regret updating the app,1
2020,Unexplainable. It's just awesome,5
2020,Great,5
2020,"Very prompt and convincing, i don't regret using it",5
2020,It's very nice,5
2020,Good,5
2020,It is a good savings and transfer app. The only thing is that I find it hard to to upload my picture and signature since all these days. And i can't transfer more than #20000 till now using the app. But it is very good.,4
2020,Fantastic,5
2020,Nice 👍,5
2020,Awesome,5
2020,"Alat is the best, no doubt",5
2020,Extremely satisfied,5
2020,"I've been having issues with this Alat app. Am not able to complete my registration on it,and also unable to link my BVN to my accounts.",1
2020,It's works for me Excellently!,5
2020,Good among others.,4
2020,Keep up,3
2020,Awesome app,4
2020,Pls how do i set the password,1
2020,"Very fine, convenient and time saving.",5
2020,Good,5
2020,Wonderful app...,5
2020,Good but why do I have to be updating after 24 hours interval,4
2020,Great app... Make banking easy any day any time,5
2020,Well this app is amiazing i cant explain how much i fine joy using it.,4
2020,"Wonderful and fantastic banking application, a self reliance and simple interactive application and the highest interest rate investment plan in nigerian banking industry.",5
2020,"So far I've enjoyed using this app until 2/3/2020 when I sent money into my goal but up till today,11/3/2020, my goal hasn't been credited and the money not reversed into my account! I have made several contacts with the customer service but they keep giving series excuses yet no action! I don't recommend this to anyone seeing the poor customer service they render!! Please Alat team, refund my money or credit my goal with the said amount..... This has caused me a lot of problem as that money ha",1
2020,Good,4
2020,"Card control is wack , re-edit dat part",1
2020,Cool app,4
2020,Okay thanks Very nice & good,5
2020,"I would have given a 5vstar but been writing mails and calling the customer care over my issue of not getting OTP on my number for pass few months yet no response, the customer service is too poor.",4
2020,Very good,5
2020,Perfectly working nice,5
2020,Wonderful,5
2020,I m not given loan after I have tried to apply several times. And is my salary account.,1
2020,I am having issues enjoying your service because there is always one network or service issue,2
2020,Well done developers. I am happy now with the use of this app.,5
2020,Very good,4
2020,A beautiful banking system equipped with a comfortable banking experience,5
2020,A good banking app👍,5
2020,Excellent,5
2020,It's okay,4
2020,Very good,5
2020,"Honestly, it's a fantastic app. Wema bank kudos to you. Seven gbosas!!!!!!! must follow.",5
2020,You still would not fix the fingerprint login on android. It's been over 7 updates since fingerprint has stopped working on android alat.,3
2020,"I love ALAT But please refund my money, i was debited for a failed transaction and its aiidy 8working days. Please o Asides that, kudos",3
2020,I love it because it works smoothly.,5
2020,Its cool usinf Alat app.,5
2020,Very good app,5
2020,❤❤❤❤❤❤❤🙏🙏🙏🙏🙏,5
2020,Awesome,5
2020,"Rubbish App.... Ever since I downloaded the app, I have not been able to access my account. It keep saying the Date Of Birth on my BVN does not match the one in my account. I have gone to their branch to complain, they checked all my details with them and even tried to assist with the issue on the app, but its still yet to be fruitful. I simply don't know what's wrong with the app. The issue has been on since August 2019...",1
2020,Very reliable and convenient,5
2020,One of the best so far,5
2020,Very reliable and easy to use,5
2020,Wonderful,5
2020,I love it,5
2020,Wonderful and so interesting to use. But try to work on using ussd for easy transaction.,5
2020,Fair,3
2020,Poor app,1
2020,Very convenient,5
2020,"App crashed on first open after installation. Edit: 11/3/2020 After more than months of the USD function not being available, the app has completely shut down that my naira account balance no longer refreshes when I load the app even though it just updated to the latest version. I'm taking my initial 2 star to 1 star. Sincerely, genuinely angered.",1
2020,The new upgrade is Bad. The App shutdown severally immediately I put my login credentials. Please how can I downgrade the App to a Former Version?????,1
2020,Great,5
2020,Good,3
2020,It's a pity that the generated e statement does not have an address and even the sent monthly statement is not showing full address.,3
2020,"Used to be a good app until the last update, now the app icon doesn't even show on my list of apps, it just shows the default android logo, you also can't use the app cos it freezes a lot and logs you out automatically, now, I am totally shut out of my account, very sad.",1
2020,Your Bank in your hand is just too too amazing.,4
2020,"I really love,Alat by wema,u guys are great",5
2020,Great. But i can't see the ALAT logo on the app again. What should i do to get it back?,5
2020,Very good,5
2020,Nice app,5
2020,GooD,4
2020,This is the best Banking app i've ever had,5
2020,Still can't upload my picture and signature to enable me use the app,1
2020,Splendid,4
2020,Awesome,5
2020,Great app,5
2020,Fix ur virtual card and get a 5 star rating it sucks,1
2020,"Keeps loading, doesn't update..jist keeps wasting my data, WHAT A WASTE OF TIME",1
2020,Best App in the world!!,5
2020,It's awesome using this app. But transaction receipt should be downloadable,3
2020,"I really like the app than mobile transfer, but the problem is all about data upload all the time. Isn't acceptable at once.",5
2020,Best app ever,5
2020,Superb,5
2020,Registration is too complex,2
2020,awesome,5
2020,Satisfactory,3
2020,"Very good, I have been enjoying the mobile banking , I love wema",5
2020,It's one of the best banking apps I have. No glitches. Thanks alat,5
2020,"Nice app, but always wt server's problems, need to strengthen d internet services wt d provider",5
2020,Nice 1,5
2020,Alar by Wema is Ok,5
2020,"Nonsense, infact wema bank is useless",1
2020,"Just dont know what to say, these people started so well i was very impressed but instead of improving its like they are going worst, to update my account it has taken them 1month 1week yet nothing good has come outta it, now its even worst i cant login to my account, keeps telling me wrong password or username ok i try changing my password now its saying something went wrong try again later. The later that has refused to surface for days now.",1
2020,Nice app,5
2020,"You blocked me from using the former wema Mobile suit. It is less problematic. Right now, I can't even get into my account!",1
2020,It's been a really cool app...but it freezes sometimes. Thanks for making digital banking experience move to another Apex,4
2020,Best mobile banking app,5
2020,Excelleny App,5
2020,Good and efficient,5
2020,Great,5
2020,Pure bliss,5
2020,Super,5
2020,"I love this, the only thing there is that for the past month now have registered for alart I have not been able to upload my passport and signature,, even trying to creat a go keeps telling me invalid account entry, I don't get it at all please help with that",4
2020,Good,5
2020,Great!,5
2020,"I have 3 other bank apps, this has been the most powerful of all the 4 apps. You can do virtually anything in banking via this app",4
2020,It is very good to be useful,5
2020,I love my alat,5
2020,"Wema Bank, my bank your bank our bank... The best digital bank ever!",5
2020,Good..,5
2020,I enjoyed every bit of it,5
2020,"Good app i love it,,,,,keep it up",5
2020,"The best digital bank in Africa ,thank you for ur good performance ,please everyone in Africa needs ALAT!!!!",5
2020,Perdect,5
2020,To me I will see this app as your best product,5
2020,So good,5
2020,I love it,4
2020,Very good,5
2020,Thanks for the benefit i got from this app,5
2020,Awesome and secured,5
2020,"For now, I enjoy banking with Alat. It easy to use. So thanks to Wema bank",3
2020,Very accesible,5
2020,I like this app,5
2020,"One of the best bank 🏦 in Nigeria and online banking app I have ever seen, but you need to add remita payments to the app, and I think lower loan amount. 🙌 Keep up with the good work",5
2020,love Alat,5
2020,Great app....just what i needed 👌,5
2020,Ok,4
2020,Very fast,5
2020,I have read alot of poor reviews by some ppls who think this bank and online idea is bad. Well ever since I started using this bank app since 2016 I never had a problem with it I lost my card and hot a replacement on the third day is that not awesome?,5
2020,"This app needs a lot more work. Just started saving in it last week but so far, login is difficult and the other day, money disappeared without notification. Not feeling it yet.",3
2020,"Excellent app that helps people achieve their goals, job well done ALAT",5
2020,I love this apps,5
2020,"Alat was designed to be a good App but opposite is the result. To me, i have concluded that it is an abomination using Alat during weekend. If you are paying for Ekedc Token be very sure you have backup because your money will be deducted and Token wont be sent. I have been forced to write this review today because my #20,400 has just been deducted for #20,000 Token ans #4,000 for dstv renewal. People should be careful eitg this App.",1
2020,"So glad I came in contact with this innovation from WEMA bank. I rate them the best digital bank in Nigeria. All their services are tailored towards banking at your convenience. I could see a banker colleague using AlatbyWEMA and even recommending it. Even though there are still more to be done to make the experience better, I cherish the innovation and wont stop recommending your app. Nothing to complain about now. Ensure your server are stable enough to give us that banking edge. THANKS",5
2020,This new update is even worse! It keeps saying error in connection while trying to log in. The quick links won't work like it used to. Please fix this app!,1
2020,Great,5
2020,Very good app. But network can be disappointing sometimes. Meanwhile still recommendable,4
2020,Very easy to operate and cater fully for consumers need,5
2020,It's wow,5
2020,Good update,5
2020,Nicest app ever seen,5
2020,Great app,5
2020,"It's the best amongst others really, the interface is brilliant and it has interesting features that are quite promising for the future of an indigenous bank as this. You' ll love it too",5
2020,Good app,5
2020,Nice app,5
2020,"Simply awesome. If there was a sixth star, i wouldn't hesitate to give you guys. A job well done",5
2020,Not good,1
2020,"This has been a wonderful App. You can open an account (Paperless) without stepping into the bank. You also get a free ATM card shipped to your doorstep. Virtual dollar account works for me, I can easily pay for my international exams in dollars. The savings app gives me 10% p/a. The Loan feature is also cool. You get a paperless loan application and approval within 24 hours, with a ridiculously low interest rate. You don't need to have a salary account with them. I'm now 100% fan of ALAT.",5
2020,Very good,5
2020,Very user friendly,5
2020,Good and easy to use,5
2020,"The experience has been good all through, but i think you should be able to let us access loan from this app.",5
2020,A cool digital bank,5
2020,If Wemabsnk has not gotten some things right. With Alat i cant but love the bank. Alat app is one of the best around. Alat is a dynamite,5
2020,Alat has been tremendous.,4
2020,Not consistent,1
2020,"Nice app, but can't do transfer in it",4
2020,Satisfactory,5
2020,Nice one,5
2020,Cool and user friendly,4
2020,Alat has been flexible in all ramifications,4
2020,Best banking application,5
2020,Excellent,5
2020,It's the best ✨ ✨ ✨,5
2020,Good,5
2020,Good,5
2020,User friendly,5
2020,Good,2
2020,Wonderful app,5
2020,Excellent,5
2020,Good,5
2020,It's a wow experience,5
2020,Sweet,4
2020,Wao experience you can't reesist,5
2020,It's good,4
2020,Good,5
2020,Cool,5
2020,Fantabulous,5
2020,Excellent app. Goodbye to thrift and AJÓ. Welcome to savings with interest.,5
2020,Do more good,5
2020,Great app. Having issues withdrawing from flexigoal saving plan,4
2020,Best app,5
2020,Quiet stunning app... banking that encourage savings and helps one meet with futuristic financial goals... I trust your team to bring up better ideas towards breaking ground on the banking industry. 👍,4
2020,Good,5
2020,Good,4
2020,"Good App, Great Job",5
2020,Cool,5
2020,Good,5
2020,Awesome app,5
2020,Very good,5
2020,"Excellent, just that a mechanism should be created in the app that will enable a customer to link their alat acct with their other account for easy correlation.",5
2020,"Easy to operate. Get this app, you will enjoy it",5
2020,Ok,5
2020,It grew on me. I love the work the developers put into this,4
2020,Great,5
2020,Lovely,5
2020,Love it,5
2020,Yes nice one,5
2020,"Alat is the future of banking,it is easy to use,very fluid and very smooth,user experience is top notch.banking has never been so easy..wema bank has got this totally spot on...kudos to wema",5
2020,Very cool,5
2020,"This app is very nice. But, i have been unable to set my Alat card pin fot the past four weeks. I have sent several emails and visits to nearest Wema Bank branch, all to no avail. This is extremely bad and not encouraging... Something needs to be done ASAP",2
2020,"Nice banking service i must confess, everything on point without visiting the bank... Keep it up",5
2020,Wonderful app,5
2020,This is simply banking at your fingertips anywhere you are... awesome is the right word👍👍👌👌,5
2020,Good,5
2020,Not really working for me fine.......once i upload my picture the app closes and start afresh again,5
2020,"I love this application, it makes my transactions easier and faster",5
2020,Good,5
2020,Its a great bank app,5
2020,"Best and most secured banking app Africa. User-friendly interface, prompt response and resolution of complaint",5
2020,You guys are trying. Kudos,5
2020,So cool,4
2020,Good ❤❤❤,5
2020,Excellent,3
2020,The app has lost its steam.,1
2020,I really glad to have this app. Cause it makes me seen all my transactions details,5
2020,Amazing,5
2020,"I don't know what is happening with my Alat , Any time i want make a transaction of above #100,000 to non wema bank account it will not going",2
2020,Easy to use.,4
2020,I love the app... It gives one good experience using a mobile bank... Best one so far... Keep it up.,5
2020,Fantastic,5
2020,Fantastic,5
2020,Very robust,5
2020,"This app is just a waste of time and effort..Money keep dissappearing,login issues and unable to access some functions on the App..i think Alat need to work on it..its a no no for me",1
2020,Excellent network,5
2020,Great,5
2020,awesome,5
2020,Good,5
2020,Best banking app,4
2020,Excellent ratings,5
2020,"Probably because the app requires an update, the goal services were suspended, unable to access it and unable to withdraw my money, this is totally unfair. Customer satisfaction is 0",1
2020,Quite good,2
2020,Great App,5
2020,Superb,5
2020,The app is awesome,5
2020,I enjoying this app,5
2020,Alat app Getting better,4
2020,Good,5
2020,Very good,5
2020,Good,3
2020,Great,5
2020,Best,5
2020,Good!,4
2020,Nice app 👌👍👍👍 Never expected the app to be this dope...,4
2020,Fully digital,5
2020,"Not bad, not excellent. Fair. Sometimes their server just disappear for days, without prior notice via mails.Sometimes transaction fail and you still get debit alerts, that you now have to start calling with your airtime. And customer care agents don't pick on time, so airtime may get exhausted. . Maybe there are just few customer care agents.When there is an update, and you are yet to update your app,the app becomes inaccessible. One should be able to update at preferred time. Generally, fair",3
2020,"I love my bank I love alat. Pls can ur return the menu/service to fund card via card. It was working before. But don't know why u guys removed it, kindly let this services be available. And cheque clearing should be enable in the next update. Thanks",4
2020,Good,5
2020,Wonderful,5
2020,"I have always apprecited the services of ALAT by WEMA. However, I noticed the disappearance of the App logo from my menu list and home page. I got the app reinstalled from goggle play store and successfully processed a transaction with the app, yet the logo is not showing on either the home page or the Menu list. Your kind assistance is humbly required please.",4
2020,I cant log in despite using d OTP that d app generate for me when i click on forgotten password,1
2020,Grt,4
2020,Best and awesome banking app,5
2020,Perfect,5
2020,Easy to use app.,4
2020,Good,5
2020,Excellent 😍😘,5
2020,"It's a nice platform but it just doesn't work all the time, can't access important features as at when it's needed sometimes, it either doesn't launch at all or does and tells you, you can't access some features and you can't do anything so what was the while point even when you try the web version..still nada. plus money keeps disappearing with no trace or records, mailed wema multiple times with screenshots but nothing, when able, closing my account, don't waste your time.",1
2020,"""Goals section"" stopped working for over a week now. Ive not been able to update my goal, and i have not been able to see my balance.",1
2020,I cant acess my goal for d pst two days now..,2
2020,This app and service is very unstable and unreliable,1
2020,"The app was working before but lately when I open the app, it'll show *Alat has stopped* I wanna what's wrong ASAP",2
2020,"Worst application ever. I was trying to register my account but when it get to create account where i will input secret question. It just stand still, showing connecting and but it wont connect",1
2020,Good,5
2020,I am finding it difficult to signup Requested for the otp and a call but no was delivered,1
2020,It good and okay Am ambassador,5
2020,Good,5
2020,very unique,5
2020,"Terrible experience, I have been made to delete and reinstall this app 3 times yet no success. I couldn't complete the registration despite sending my phones OS details. The downloads figures kept increasing yet the app is not smart.",1
2020,It a great way to bank,5
2020,Simple good,5
2020,"The virtual dollar card stopped working since late 2019. Worked perfectly before then. I spoke to customer service about it Dec 2019 and was told it will be back up soon. This is almost 3 months later, still not working. If the bank no longer supports this this feature, pls inform users and take it off the list of things we can do on ALAT.",1
2020,Can no be installed on Samsung tab,1
2020,Thanks for activited my account and your bank is very easy for any transaction am happy with ur bank,5
2020,"Fast, dependent and reliable I love it 😘",5
2020,Fantastic app,5
2020,A wonderful experience,5
2020,Great Apo,5
2020,This is exceptionally well built app very flexible and it has good feature that allows one to fund your wema account from one other Bank account and this feature make it tge the best Mobile banking App I ever seen keep it up..wema you simply The Best and highly repositioning bank,5
2020,"Alat is the best, very fast and reliable!!",5
2020,"This is definitely the best banking app in Nigeria currently. Nice interface with a friendly, helpful and fast response customer service. Please keep up the good work.",5
2020,Very good,5
2020,"Can't even register, the app keeps saying something craze ""need imei the fault is from us. We'll I will just find another app to use.",1
2020,Great app,4
2020,Worst app. Developers still gat serious work to do here.,1
2020,"Went through all the set up stages and #688 naira was deducted from my limked account and blank...asked to strart allover again which i did and same cycle. SCAM Return my hard earned 688 if you cant help out financially why worsen it, huh?",1
2020,I 've installed this App severally but i couldn't use it. I think it need to be work on.,1
2020,Very good,5
2020,I could have given it.five star if I would login to my account.i forget my password and when I try forget password .is tell me about my dream cit,2
2020,The app is cool.,4
2020,N ice app,5
2020,Good morning... I collected my ATM card on Thursday and ever since then I couldn't activate it.... I called called and called no go respond..i can't even withdraw with the card because it isn't registered yet... What's wrong cause am getting tired already.,4
2020,"The application is cool,and easy to access into.",5
2020,This app is reallllllly working for me now. I now set my saving goal and deduction has since commence. Wonderful first fully digital bank Nigeria ever has. I hope you will keep it up to always get my 5 stars.,5
2020,Awesome,5
2020,Nice,5
2020,"Hello, I downloaded this app but it fails to verify my device. I received code to verify it, but it tells me wrong OTP. I tried to change the to make them to call me but even i got OTP it tells me the same thing WRONG OTP. pls help i enjoy your service",1
2020,This app this good..no strees,5
2020,Takes too long to upload documents...and most time after 24hrs it still doesn't upload,1
2020,Difficault to log in,1
2020,"It's okay, fast and responsive",5
2020,Superb,5
2020,"Best app, wonderful!",5
2020,"I Registered Successfully but I can't make transfer to other bank, I mean there is no provision or options showing other Banks only WEMA bank",1
2020,Very good bank,5
2020,This app was designed to help us save when i cant even save because im using a student identification card,1
2020,Average app experience,3
2020,Great.,5
2020,Poor app for the aged bank like wema bank,1
2020,Cannot create the dollar card,3
2020,I accidentally hotlisted my Alat card and it took two weeks before it was delivered. Can i still use the card to make transactions?,3
2020,Good,3
2020,This is a good application but your criteria of giving out loans is too strigent please try to soften it.,4
2020,Good app,5
2020,Simless,5
2020,"The card control doesn't come up at all. I need to activate my card but I can't see anything when I click ""card control"" option. Absolutely devastating. Wish you can fix this soon though",1
2020,Love the system and how its operate,5
2020,It's on time and very efficient.,5
2020,I downlaod this app but it does not allow me to register as an existing costumers,1
2020,Wonderful,5
2020,Opening it today but it's too slow,3
2020,User friendly Awesome,5
2020,Fantastic,5
2020,It gives a seamless transaction and it's good to go with. Keep it up.,5
2020,Nice App,5
2020,Wow,5
2020,"Good evening. I have made several unsuccessful attempts to login, but to no avail. When I enter my phone number in the prescribed format, it's rejected because of IMEI request. I could not go beyond the first stage. How can I go ahead from here? Warm regards.",2
2020,Good,4
2020,Good,5
2020,Great,5
2020,"Almost perfect,nice app works almost 100%",4
2020,"yeah, in the app I was told that I cant send more than 20000 Naira and I tried to send 15000 Naira and its still not working, I don't know what's happening. I even tried to send 5000 is not working, I wonder what kind of bank does this...I tried to send to uba bank and it didn't work I also tried eco bank it still didn't work.... I was I was also told to upload my my picture and and a signature and both was not unable to upload, I'm pissed off.",1
2020,Alat your are the best among all,5
2020,"The loan system is now very bad. Very poor, I can't get big loans anymore, please return the loan system back to the way it used to be",1
2020,Plz am having difficulty downloading the app cuz I had to delete it from my phone when I couldn't log in and ever since then have been trying to download it but to no avail,2
2020,Nice one,1
2020,Ok,4
2020,A very stupid app. Constantly giving me message of app has unfortunately failed. Everytime.,1
2020,"This is the worst app ever. After putting in my details and pin, still unable to open. Unauthorized operations and all.",1
2020,The password is mine and not yours why am I having difficulties entering password,1
2020,"Good morning, I want to file a complain about the Wema ALAT app. I can't log in on the app because it says my email address is not registered and whenever I want to sign up it won't pass the BVN phase because my BVN is link with an account already. I don't know what to do... I will really appreciate your help on how to go about this. Thank you",4
2020,Several functions aren't working. Most especially the Savings options throw errors.,2
2020,Best,5
2020,Good digital banking,5
2020,Exceptional banking application,5
2020,Im unable to request for loan cos its keep telling me to update my Alat app and i don't know how to update it,1
2020,I stopped using wemamobile a very long time ago... Then I changed my phone and I approached my wemabank customer service desk for updating... I can't imagine the humiliation. Wrote mails when am tired of visiting their front desk without result... And I stopped operating with them... Thank God I was able to offer the same services in other banks. I have changed my phone severally and am still able to continueing with my mobile application without stress...,5
2020,Very useless and time wasting app.,1
2020,Honestly this app really makes sense...I have been using it for the past two years now no issues.,5
2020,Excellent,5
2020,Please improve this application to enable biometrics log in,5
2020,Exellent banking App,5
2020,"Waited my time my data and my info, too too bad",1
2020,Nice app,5
2020,Good but it demands frequent updating for joyful use,4
2020,The Application is easy to use,5
2020,Okay we'll sha download it....,5
2020,Very good but i was restricted since very first day i open the account through the app,4
2020,So great!!!,5
2020,Terrible the app doesn't work,5
2020,Good,5
2020,Excellent app,5
2020,Bad,1
2020,Best experience!!!! Thank you sooooooooo much Alat for making my life easy and fruitful. Forever to go with you 💖💖💖,5
2020,I av a great experience with alat,5
2020,Excellent,5
2020,"Quite good, but how will i be able to upgrade so i xan have access to loan",4
2020,I likey,4
2020,Excellent,5
2020,Just what i needed,5
2020,I can't sign up,1
2020,Excellent,5
2020,Very useless,1
2020,Wema bank is one of the best thing that has ever happened to me...Kudos,5
2020,Nice app,5
2020,This app is so cute and lovely,5
2020,Alat is awesome.,5
2020,They are fraudsters . After i save my money for months they put on hold on it .broad day thieves,1
2020,Good,5
2020,The App works well but this latest version I can't login using my fingerprint,5
2020,"So I opened an account, upgraded it and collected a loan... For the past two weeks since the loan became due I've not been able to repay through the app or web... It keeps telling me it's currently unable to process my transaction. And they've been adding #67 for every extra day... I'm going to report this to cbn if you guys don't resolve this... At the moment a loan payment of #11400 has turned to #12138...please resolve this issue fast.",1
2020,The application is easy to use,5
2020,Have been on this app for 2 years now. It has allowed me plan financial and its been a hitch free transaction since i subscribed. You should do same,5
2020,A very nice app very easy access,5
2020,Its been a veey wonderful experience. One of the best apps to use. Very easy and swift.,4
2020,It's seamless. Such awesome paperless banking experience.,5
2020,The app is just too awesome.fast and reliable,5
2020,Very exciting app with amazing features and user-friendly interface. Kudos!,5
2020,"Easy, convenient app I love it",5
2020,Full digital Bank. Amazing features!,5
2020,Fantastic Bank App in Nigeria so far!,5
2020,"Awesome experience, keep up d good work.",5
2020,Very good app,5
2020,Best online banking app,5
2020,Delightable,5
2020,Very good and eazy to use app with great features..If you're tired of regular old banks and you want to take control of your money and also set goals for yourself. ALAT is for you...you are your own personal bank with alat.bank at ease at your finger tips,5
2020,Wow! The app is the best,5
2020,Excellent Application for easy bills payment and lots more.,5
2020,First App in africa with a personalised banking feel/experience,5
2020,Superb,5
2020,Bravo,5
2020,This app sucks was using it on an old device before and now got a new device downloaded the app trying to log then it confirmed the device is a new device now tryying to make the device as recognize device an otp was sent via text message but when input otp in the cell box saying wrong code now cant uae the app what a bad expereince..please what to do nwo.,2
2020,"nice, but I was asked to update my alat app before performing some transaction so how I do that?",5
2020,"The best mobile digital banking of this generation,fast and easy to handle get everything you need of banking right just in your bedroom. I recommend.",5
2020,"Very useless and unprofessional App I have even seeing taken me to my e-mail login, take me back, again take me back to email log in, one is not able to download the app to set up goal on alart . Useless App setting, I do not recommend this for anyone, is frustrating, I hate it with passions.",1
2020,Doing a lot better,4
2020,Good,3
2020,Wonderful experience,5
2020,They're trying,4
2020,"I love this app but just a little glitch,I find it impossible to make remitta payments on it...can this be worked on please?",3
2020,Wonderful,5
2020,"I had a terrible experience with Alart. It all happened when I lost my old phone number and wanted to update my new number on the platform becouse I couldn't login. I called the customer care number and I was sent a form to fill and email back to them, which I did. After then nothing was done. I called up to 13 times on 13 different days, yet nothing was done about it. Each time I call the customer care personnel will promise that they will work on it this time. Till now, I still can't login.",1
2020,"Honestly ALAT is scam and should be banned by CBN... I can't remember unjustified amounts that has been removed from my account even the 500 minimum balance was deducted till there is nothing left! For over a year I didn't make any transaction but upon that I still got debited countless times without any reason, Wow! This is fraud and such should not b allowed in this country! I feel terrible!",1
2020,Perfect.,5
2020,Very difficult to login even am having problems with the bank,1
2020,I love this app it's the best app so far and it's so easy to use.,5
2020,I cant get alat loan.. Was telling me to upgrade my alat lite account to use this feature.. After gotten the neccesary info from me.,1
2020,Good,5
2020,It easy to use and has a simple user interface,4
2020,"Do not download, Do not use, do not Fund. Horrible experience I decided to use this bank called Alat as my Holiday spending account, xams and new year so I funded the account with Hopes of using the money during the holiday, oh was I burned, all of a sudden I couldn't login telling me the phone I have been using is not the registered device. My ATM stopped working very embarrassingI was in a supermarket, I called Customer care lol, big Jokers they couldn't help with anything immediately......",1
2020,At least it still gives me a good impression.,3
2020,Good,5
2019,Very good,5
2019,"I haven't regret dealing with this ,,,,you guys are the best",5
2019,Very nice one,5
2019,I cant reset my password,1
2019,Awesome,5
2019,"What a trashy app! I uploaded a selfie with my signature twice! Nothing was approved. Called ur customer care & i was told my signature wasnt clear so it was rejected. Plz is it my fault ur app keeps making the pictures blurry after taking a pic? For christ's sake my phone has a 32mp camera so u can imagine the frustration. Kindly give an option to choose from gallery abeg!! ""Uninstalling ur app in the next 48hrs from d date of complaint""...",1
2019,"This app would have been better if the codes would be debug for errors that relate to transfers above 30,000.00. My money is stocked in Wema Bank. That's a shame!",1
2019,"This app those not deserve even a star. It only take money but will not allow you to withdraw any amount above 30,000. In fact, it sucks. Run away from this app as the support team don't know what they are doing. You call them through out the day but they will not fix it... Possibly they know nothing or just a little about it",1
2019,"This is the most terrible app I have ever downloaded on Google play. Poor customer support, poor app operations, lack of flexibility, etc. In fact, the app is nothing good. You can only transfer money in to your account though the app but you won't be able to transfer the money out. Beware so that you don't lose business due to inability to make use of your money.",1
2019,It very good but slow,5
2019,Beautiful,5
2019,Allow me to get highest offer,5
2019,Try and improve.,2
2019,Just... No,2
2019,"I am not enjoying the app since three years ago that i installed it. Infact, i am bitterly regretting now.",1
2019,Good 👍,3
2019,"After paying my loan, i still get text of still owing N0.01... i dont know why i get such message everyday... Kindly find something to do",3
2019,Horrible banking experience. I repeat and repeat again - I DO NOT RECOMMEND FOR ANYONE!!!!!!,1
2019,The app is wonderful,5
2019,It is a good app and it can be better,4
2019,"The ALAT mobile banking is sincerely okay, but unfortunately have not being able to activate my card and resolve the double account number given to me. One account is active and the other is inactive. I hope the quality of service can be improved. Regards",1
2019,My experience so far has been bad. The app is really poor. Customer service can't be of use. Funded my account and for days it hasn't reflected. Called the customer service twice and still no solution. Sent a mail and still no silition as well.,1
2019,Good for receiving alerts quickly... need to upgrade their app also,1
2019,Beautiful,5
2019,I'm having issues with the app,1
2019,Since the last update.. I'm unable to use my fingerprint to log into my account.. Please help us fix this before it get out of hand,4
2019,Benue State LGA doesn't display under the drop down menu contact address,1
2019,good,5
2019,ALAT is exceptionally great,5
2019,Excellent! Exceptionally splendid!,5
2019,Fast and convenient to use,5
2019,"Since the last update, the app lags more and the virtual card top up now has a bug. It will always say 'there was an error' but then, i will still get debited.",1
2019,"I love the features on this app but I have an issues, I was offer a loan of 4000 and at the final step after adding my alat card, it always say action can not be completed because there is time out, for some days ago now, it have been like that.",4
2019,"I just start using it but I have burn all my credit trying to call the customer care on resolving the issues on my account, I may find it good later, but right now, it a awful experience",1
2019,Good,5
2019,Hate it!!cant even download it.av wasted 100mb due 2 downloading it 4 times nd cant even 2 use 945 cos it will jst write network temporary unavailable Pls do something about it,1
2019,Have been trying to log in since yesterday but keeps telling me same thing that I have problem with my profile,3
2019,"This is literally the best banking application ever, it is so easy to use .the fact that i can create a fixed goal or even a stash where i can save as much as i can with very decent interest is perfect...I am so glad to be a part of the ALAT family.",5
2019,"Because I don't have account with you, that is why you don't approve my loan.",5
2019,"I can't login to my account and even when I request for new password using forgot password just in case I'm not typing in the right password, all I get is login error and something went wrong, please try again later. What a stress😡",2
2019,"Setting up an account was supposed to take a few minutes. I spent almost an hour waiting for a call or text message to verify my phone number, none came through. Imagine being stranded with this app and no cash? 😂 This service is a joke.",1
2019,I think this is the best bank so far,5
2019,Good💖,5
2019,The app closes on its own immediately I log in,1
2019,Nice,5
2019,"You guys should fix the bug issue on the forms. A space was provided for LGA in Benue State, but there's no drop down of options for selection and one cannot proceed without filling those forms.",1
2019,This app is fantastic for me.,5
2019,"You are an online only bank, yet you keep having issues, I can't check card control, can't use Cardless withdrawal, can't use my virtual dollar card. This is bad",1
2019,"Am not impressed with you guys at all. How long will it take for my document to be uploaded, i have been on this issue for weeks now, honestly, you guyz are frustrating me and i had high expectations.... Not impressed and that's bad.",1
2019,I really don't understand this app again... I love it at first but later i can't transfer money tell me to increase my spending limit and take a selfie of myself and put a signature on my document... i did but nothing happened and now i can't send or rechange on my line... What's wrong,1
2019,I believe your customer care agent don't know what they are doing how many times will i call for just one thing and they do the other. Its annoying because its very expensive to call,1
2019,nice app,1
2019,Very good financial detail app,5
2019,it's a shame this app has no way of recovering your password they keep asking you to send pictures upon pictures countless times,1
2019,"Its being the best app ever, transactions are so smooth. Long live Wema Long live Alat",4
2019,Excellent,4
2019,"I'm a newbie on ALAT, I loved it the brand is Unique, One of the best Digital Bank, the only error I have is with ma' login which is finger print unlock for the past couple of days it keeps writing; failed to obtain information about key, please do something about it, haven't been able to access ma' account for days now, except that ALAT is great, received ma' MasterCard in 2days as promise by UPS... Yours sincerely offshore stakeholder Francis Logan...",4
2019,Ok,4
2019,"My account was restricted but it is now active , so far so good i am happy with this app",5
2019,"Very very poor, pls work on it, after registration I can't sign in, it keeps telling me wrong user name and password . Please do something about it.",1
2019,"For the past three weeks I have been calling wema bank for one issue yet they can't resolve it all they keep saying is we will get back to you within 24hrs, 48hrs and so on this has linger for more than three weeks now, ok the issue is that their alat loan is not working even with the savings I hv with them I can't get a loan from them, i hate this bank with passion looking to closing my account i can't continue",1
2019,The app crashes every time i check out the card control option. Please fix this.,4
2019,Best Mobile App ever,5
2019,Exceptional,5
2019,Hard to load,1
2019,Exceptional,5
2019,Awesome. Fast. Easy,5
2019,Nice,5
2019,Okay,3
2019,Nice,5
2019,You are always the best!,5
2019,Phenomenal,5
2019,The app is gud. But am not enjoying it. I can make transactions. Due to spending limit settings,5
2019,it's very helpful,4
2019,Very easy to use and nice UI,5
2019,Good app,4
2019,Good thus far,5
2019,Couldn't complete my signing up..... It keep telling me something went wrong..... How long will it take,1
2019,"I have not been able to create an account It keep writing ""something went wrong from our end, try again""",1
2019,SUPERB. But occasionally works unexpectedly.,5
2019,Fantastic!!!,5
2019,"Thieves Thieves Thieves. If you are thinking of downloading this app, kindly run for your life. They have been holding on to my 86100 naira for almost 2 weeks for no reason at all. Their customer service is also extremely poor with carefree respondents who cannot speak common english. Also, their mails are automated and barely give genuine replies. If you are still doubting me.....then download The one star is for myself .",1
2019,"Very fine app. Please subtract the minimum balance when showing the ""available"" balance on the app's Dashboard. Doing the math all the time really stresses me out, especially when decimals and little units are involved.",4
2019,Great app!,5
2019,Exceptional,5
2019,Couldnt download it,5
2019,Very good,5
2019,Good products,5
2019,Easily accessible. Perfect Banking App,5
2019,Fair,3
2019,Easy online banking,5
2019,"Please intoduce checking password to display when acceessing online before LOGING IN. It will save mistakes. When press ""9"" for 'o' thanks",4
2019,Very good,5
2019,Why is the app icon displaying an android bot?,4
2019,"I downloaded the stupid app last week and I've still been unable to activate it. After going through the long steps to activate, it then tells me that there's something wrong from their end and I should try again later. Just for how long would this rubbish go on?",1
2019,Good,5
2019,🥰,5
2019,"When it gets to the part to send a verification code to your phone number, it doesn't send",1
2019,The builder of this app ain't good at all... Same issue always. I've downloaded it more than 3 times and also registered. It keeps telling me password not correct. After clicking forgot password i still get same issue. Afterall my account will be blocked. I've also reached out to customer care service no solution. Prrfect ur app pls,3
2019,"Very bad,i was unable to request for a card asking me to choose a list of design that is not there,nothing is coming through when i click select a card design.",1
2019,Good,5
2019,Very cool app thumbs up,5
2019,Reliable,5
2019,"Nice app, very useful.",5
2019,This has really made banking so sweet and easy for me. Love ALAT,5
2019,"To say this app was great is an understatement.. I loved it and couldn't stop raving about it until I updated my OS two weeks ago.. I couldn't log in after that. Even today, almost two weeks after reporting the issue, it has not been resolved. Update: The app is working now so I've revised my rating to 4 stars because of the time it took to resolve the issue.",4
2019,It is good. Only that they dont want to give me money. The time given to repay is to short. Wht not give upto 30 days.,3
2019,Fantastic,5
2019,Worse experience. This bank have really frustrated me. Gosh,1
2019,Good,5
2019,Poor app It has a very good and beautiful UI but the functionality is rubbish and full of error.,1
2019,Whats wrong i havnt being able to log in,4
2019,Very easy to use & it saves u alot of stress related banking activities.,5
2019,Excellent,5
2019,Its great,5
2019,Ee just dey,3
2019,So fast,5
2019,"Downloaded and registered on app, logged out and can't log in with the same password created. Changed password, same thing, uninstalled and installed app, same thing. Now I am being told by app that my log in trial limit has been exceeded, I should call a number. You guys should review you app. Seems the programming is faulty.",1
2019,Wonderful app... keep it up,4
2019,ALAT from Wema Bank is for real. I could do virtually everything at the comfort of my home without any stress. You won my 💓,5
2019,Awesome,5
2019,I have beem trying to login in for months now ..its been impossible,1
2019,Easy,5
2019,"Poorly developed, keeps crashing when i try to apply for loan ""Alat stopped working"". Cant even pass the loan calculator",1
2019,I tried to register and it's telling my date of birth is not the same has that on my bvn......i don't understand and also pls is it just for wema bank users alone?,1
2019,Good,5
2019,I can't even regenerate my password. This app is skrep!,1
2019,Lovely,5
2019,Not yet satisfactory,5
2019,It is very good and one of the best app i love it,2
2019,Not populating bank name if one wants to make transfer to other banks.,1
2019,Its is bad.. No improvement,1
2019,Cool bank app,5
2019,Very fast and reliable,5
2019,"I habe been having problem with my account. 2 months now, nothing have been done. You guys suck!",1
2019,Smooth and sweet,5
2019,Great app,5
2019,Very easy,5
2019,This is literally the worst app i have ever used. Disappoints when u need it the most. It's equally as terrible as the website,1
2019,Cool,5
2019,Can't register it keeps saying am error has occurred,3
2019,I can't sign up cos I am unable to create password.. I am finding it difficult to create password.,2
2019,Good,5
2019,I downloaded the app and tried to register.. But after inputting all my details it couldn't create a profile for me... It said an error occurred.. And still kept on saying the same even after trying again uncountable times.. Please look into this,1
2019,What can i do i want to change my number and still i want to used my gmail account and my bvn bit its keep telling me that its belong to another user,1
2019,My experience on this app is second to non. Kudos to the team ALAT,5
2019,very nonsense app,1
2019,Its d best,5
2019,It's ok,4
2019,Very Very good,5
2019,Please how can I delete my account? I lost my password and I have been trying to change it for the past two months now it doesn't always send OTP to my registered phone.,1
2019,"It's been good all along but still at 85% done, why? And why cant I make international transfers yet? There is nothing showing I could make international transfers...this is disturbing",4
2019,Excellence modern mobile app by Wema Bank. Great thinking this is.....!!!!!,5
2019,My problem is I cant creat pin bcos I have forgoten my security question and it keep asking to put it for me to creat pin.,4
2019,Nice and effective app,5
2019,Great,5
2019,"A wonderful innovation for digital banking made easy , simple and fast. Alat",5
2019,Good app,5
2019,Exceptional,5
2019,Asides an initial issue i had the app works better now,4
2019,Great,5
2019,"i love dis bank so much,",5
2019,My card control shows blanc and I've been sending mails to help@alat and I've not received any reply only the auto-reply that says u mail is being processed,1
2019,"The app suddenly goes blank after Inputing my password... I've not been able to access my account for days... I've uninstalled and reinstalled the app,still having the same blank interface...",1
2019,"Downloaded and installed the app on my android, tried to sign up, everything went successful until at the third end when I click create account, a pop up message came that my number already existed on the platform, I restarted and change number, another message popped up that, my email already existed, I tried again with another email, same issue. At last I was able to registered, I used forgot Password nd OTP was sent to the assigned email, from there I created a password nd login. It wasn't ea",3
2019,Good,5
2019,I have applied over and over yet no loan for me.,1
2019,This ia great,5
2019,I have an issue with transferring money. Always saying I've exceeded my transfer limit. Even after taking a selfie and signature,1
2019,Cool,5
2019,Great experience and easy to use,5
2019,Best digital bank ever. But you guys should always try and beat network challenge. I love Wema Bank,5
2019,The best,5
2019,Perfect ok,5
2019,With ALAt you get everything done so easy and fast.,5
2019,Try giving out loans,5
2019,"It's effective, efficient and reliable.",4
2019,Nice 1,5
2019,Stressfree love the app,5
2019,good app,5
2019,Couldn't generate pin for my account and could not complete the sign up process too.,2
2019,"This is a very useless app i have ever downloaded. Each time you attempt to send money , it always that one has exceeded tranfer limit. I have uploaded my signature and selfie more than 100 times , yet the useless arror keeps repeating. What a useless and a totally hopeless app.",1
2019,Stupid app.. I totally hate it.. So useless... Nonsense and ingredients,1
2019,It's faster and easier.,4
2019,Lovely,5
2019,Alat is a theif. I funded my account since yesterday morning . my balance not reflecting my money. I try to log out and log in again. I was blocked from logging in . i sent several mail. Non is been addressed. I try calling customer care line. Not reachable,1
2019,It has been difficult logging in.,1
2019,"I would have rated the app if i was able to use it. Unfortunately, i havent been able to use the app since i downloaded it. My password and security question could not be provided for me by Alat and Wema bank. There is no synergy between the bank and the app. If i have to go through this as a Wema bank customer, i can only imagine what non customers will face.",1
2019,The best app for banking,5
2019,Good,3
2019,Very reliable and fast Application,5
2019,Perfectly ok,5
2019,Wema bank need to work on their CC cos their respond is poor just like this app....since i open the account the account have been inactive...have send many mail and since problem not solve and cantact their twitter and since the same thing......,1
2019,Can i use this app for normal wema account,4
2019,Wonderful,5
2019,Nice app,4
2019,Unexpected update,1
2019,Excellent,5
2019,Best,5
2019,Good app,5
2019,I will give 2 stars because i can't recover my forgot password,2
2019,Good,4
2019,It difficult when I wanted to upload my I d card you got bad network. I register to get my debit card still you have no respond. That was why I deleted alart,5
2019,Unable to upload documents,2
2019,I cant seem to sign up whats the problem. ....been trying to do this for two hours now,1
2019,"I have been trying to log in, after registering my new device, but it keeps bringing error feed backs",2
2019,I'm really pissed cause I'm finding it difficult to use the app. 1. I am not able to perform any transaction whatsoever. I tried to send an emergency ₦2000 tonight again and i got a message that I have exceeded set spending limit. 2. I have uploaded my signature and selfie twice now and i still get notifications that I haven't uploaded them. And I have updated tge app more than twice now but the app has not even be useful to me. I have only been able to perform a transaction like twice,1
2019,Cool app. Would have given five star if it can give me 25% interest on savings monthly😁,4
2019,Nice,4
2019,"I have been stocked at the activate your device menu for hours. I have provided more than 10 OTPs and gotten several emails saying I have logged in yet, I haven't crossed the activate your device screen. ""one or more errors occurred"" fix your app, I have not been a able to do any transaction on the app for hours now.",2
2019,Useless app it can't even find my account,1
2019,Crashes sometimes. But in all great,5
2019,Bad,1
2019,It doesnt show my transaction history 😡,3
2019,Easy to use,4
2019,Very handy application My own personal digital assistant I love it,5
2019,Good,5
2019,Fantastic,4
2019,Magnificent,5
2019,This new update is showing log in error.,2
2019,My number one digital bank.,5
2019,I have a waoow experience using this app,5
2019,Real digital bank indeed,5
2019,"I dont even know what to call this app,i have not been able to setup my pin ,its asking me my secret question which i was answering right but its telling me that something went wrong so my answer cant be submitted for more than 24 hours now,pls do something about it",1
2019,It's was fine,5
2019,Good.,3
2019,Nice,4
2019,Great,5
2019,make life easy,5
2019,Stress free,5
2019,Lol just good,5
2019,Nice,5
2019,I'm like this app so much,4
2019,Its the best of the best!,5
2019,This is the best online banking have ever used,5
2019,"Great, Wema got this one right",5
2019,It's amazing,5
2019,I loce the app,5
2019,User friendly,4
2019,It makes everything easy for me in life,5
2019,Fantanstic,5
2019,"Great features, fast and easy to understand. I love woman Alat. Makes life easier.",5
2019,Very better,4
2019,"Nice banking app, tho a few upgrades from perfect",4
2019,Fantastic,4
2019,Simply amazing,5
2019,Very good,3
2019,Great,5
2019,Always showing ALAT jas stopped working.,1
2019,"I love this app, just that it misbehave sometimes. I can't even upload my picture. Pls fix it.",4
2019,"Terrible!!!It kept telling me to change my password.After complaining at Ikeja and Ikorodu branches, I called customer care several times and even went to the head quarters in marina but nothing could be done about it.The app is a totally useless.",1
2019,Great app,3
2019,Vey good app.. Best digital bank I have seen,3
2019,A tortoise and Alat application is competing..so slow.,1
2019,Awesome,5
2019,Sweet experience with alat,5
2019,Cool,5
2019,"Wema alert is very good, but the charges for wema bank is much.",4
2019,Nice app,4
2019,I love the new app,5
2019,Great app,5
2019,Very good and fast,5
2019,Nice one,5
2019,Fantastic,5
2019,Great,5
2019,Good,5
2019,It was Awesome,5
2019,The app crashes each time I log in.,1
2019,Wow,5
2019,"Perfect, easy and convenient way to bank.. Bank that make so much sense...",5
2019,"This app enh nah siriri werere,kudos,please do more on network issue,thanks",5
2019,Lovely bank. App is equal on point. I'll advice you all get connected. So much to gain.,5
2019,It easy to use,4
2019,Best Digital Banking,5
2019,👍,4
2019,Great App,4
2019,Awesome,5
2019,Good,5
2019,Absolutely reliable and easy to use. Nice one!!,5
2019,Fantastic,5
2019,Effectively,5
2019,Nice on the go banking app. I love it.,4
2019,Varry good app easy for transaction,5
2019,great app,5
2019,Excellent,5
2019,Easy to use with wonderful experience,5
2019,Its a user friendly app,5
2019,It is a great app. I love it.,4
2019,"Pretty cool ,coordinated graphics and amazing user experience",5
2019,The app is frequently crashing.,3
2019,Good,5
2019,The number 1 best Nigeria digital banking platform,5
2019,Good,4
2019,Wonderful,5
2019,Good,5
2019,Best of all is what i can say,5
2019,Very Secure,5
2019,Good,5
2019,Awesome !!!,5
2019,Good,5
2019,Awesome,5
2019,Excellent,5
2019,Awesome app,5
2019,One of the best banking apps in Nigeria at the moment.,5
2019,Best form of banking.. SEAMLESS and Comfortable,5
2019,nice,5
2019,Great app.I have never changed password or pin with it before.i am enjoying the service you are rendering. Keep it up,5
2019,Nice UI,5
2019,Good,5
2019,The new update makes it more sufficient and easy to use...,5
2019,Perfcet,5
2019,Un able to upload document,3
2019,No banking app can compete with Alat Alat is the best,5
2019,Cool,5
2019,Cool,4
2019,Don't know for now haven't get any reply,1
2019,Good,5
2019,Great experience though could not get loan,5
2019,Good,5
2019,Good app,5
2019,I can't get loan since my password alway rejecting,5
2019,Muahhhh😘😘😘😘,5
2019,The app is very bad and annoying i have tried reaching the customer care but no response and also the most painful part of it all is that my money is in my account,1
2019,Good,5
2019,Satisfied and interesting,5
2019,"I don't know the problem about this app, on the process of filling the form yesterday, network fail and I was denied an access to complete my profile again. I just want to delete my informations if I won't be allow to complete the application and access the app.",1
2019,"Best so far...i even mafe it my salary account, but why cant i get a loan without having up to a 100,000?? If i had that i eouldnt think of a loan, dont u think??",5
2019,I love ALAT... It makes life and banking easy..,5
2019,So easy to use. Makes banking from home alot easier,5
2019,Was able to navigate my way with the help desk,4
2019,It's very useful,5
2019,Great,5
2019,perfect,5
2019,It has been a great time for me,4
2019,Ok,4
2019,Giving me tough tine to upload my id and they keep rejecting it,1
2019,I don't understand i wanted to pay since its rejected it why,1
2019,Best Online Banking,5
2019,Its been a pleasant experience so far. Plus the many features available on the app make it worth the while! Keep it up guys!,5
2019,Good,5
2019,"Deleting this app. I created account and was unable to finish up the process of creating a pin due to a pop-up that never goes out when I hit the ""OK"" button. Really a bad idea, I've given my information a selfie and signature as well. Rubies is better than this.",1
2019,Good 4me,5
2019,Awesome,5
2019,Good,5
2019,Good service,5
2019,Good,5
2019,Very good and effective,5
2019,Gr8,4
2019,Updated review. Great app. 10% interest p.a is perfectly legit. Everyone who wants their money to work for them should download this!,3
2019,Lovely app with great experience.!!!!,5
2019,Good,5
2019,It's just a bank Mobile App using the word Loan to deceive people to download,1
2019,Its the very best mobile bank application ever and its easy to use,5
2019,Thumbs up alat,5
2019,Good app,4
2019,It's been wonderful using this app. It has helped me connect to the amazing world easy financial transactions,5
2019,The app keep stopping on my phone once I click on continue on registration .,1
2019,alat is the easy way to obtain money at bank,5
2019,Nice...,4
2019,I cant still do anything on this app simpily because the address on my nepa bill is diferent to my intial address tried to retify it but cant up till now.pls find a solution to it pls,1
2019,Most useless bank in Nigeria,1
2019,Best app. It helps me save lucre... Set up your goal through ALAT is the best,5
2019,"The app is good but don't change your password with it, it wouldn't work. Change your password from a browser and sign into the app with the password you changed into. It will work.",5
2019,"It keep saying I should update my alat lite app whenever i want to borrow from the app,i believe I'm using the new updated app, maybe I will give 5stars if you can rectify that on my app",1
2019,Nice and lovely app,5
2019,"Pretty easy to use, with a little extra functions that are most definitely a plus for any banking app.",5
2019,Very slow. Which one is LOGIN ERROR again? I just hate wema alat,1
2019,Aftef updating the app its says I should add new devices...sent otp and I never get it and now Its doesnt allow me to sign in.....,1
2019,The app is great... No issues so far,5
2019,"Good morning, I just downloaded this app last night then trying to create password now become problem, what can I do???",2
2019,Good app,5
2019,One of d best if not d best,5
2019,Nice,4
2019,Nice one,5
2019,Great,5
2019,"The Worst Banking app I have ever used. Doesn't boot properly, wastes time, always difficult to log in to, cant even send money.. If there was a rating below zero that's what this deserves",1
2019,"Hello. Tried to sign-up but it has been showing the ""generating account"" prompt for 2days now. Please kindly rectify as it is getting tiring",1
2019,Excellent,5
2019,good,5
2019,good,5
2019,Cool,4
2019,pls can i use this app for wema bank account no alat account oo wema,2
2019,Good,5
2019,"This alat application is very great i never seen this type of application before, very understanding, very clear, very fast such a wonderful app keep it up.",5
2019,Superb,5
2019,The best!,5
2019,"Your recent updates have been very horrible. I've been trying to transfer to other bank but you guys keep telling me to enable fingerprint, even when I tried enabling it, it was telling me ""failed to obtain biometrics key "". I wonder who your advisor is to have advised you to mandate biometrics for every transaction which is supposed to be optional. I sent mails to ya customer care but no response till now. Please look into it very fastly. Thank you.",1
2019,Good app,5
2019,"Can't sign up, keep replying invalid number supplied,/something went wrong ,even in their web page,what a disappointment",1
2019,Good,5
2019,Okay after battling with the oops something went wrong error whilst trying to create my alat pin. I'm now struggling with requesting for a card.. If this doesn't work in the next few weeks I'd like for my details to be removed from your service.. Thank you,3
2019,Good,5
2019,"Their customer service is bad and their card is useless I can't attach it to third party apps like Palmcredit, Carbon and MyMTN app and if you message them on Facebook they won't reply you in time and if you call them they won't pick up until your airtime runs low",1
2019,The app is cool but please work on my account restriction. Its making me have a bad feeling,5
2019,Nice and convenient 👍,5
2019,"Since i upgraded to the latest version i've been having this issues of the app getting slow to open, cant update, or do other task on it pls kindly provide the link for the old version",1
2019,Is so nice but you guys should work on your data and credit option cos i cant buy crrdit or buy data with the app .it keep failing,4
2019,I find it so add to creat password please help me out,1
2019,"In terms of mobile banking they definitely lead the rest. Great interface, fast response from customer service and a whole lot of other activities that have been made easy. Highly recommended",5
2019,Cool to usr,5
2019,Excellent 👍,5
2019,Great app. Makes work easy for me,5
2019,"Awful , Wema should do something about this bloody app or give up already",1
2019,Alat is the best in the industry for now,5
2019,"This new version is totally out of it. It's very slow. It blocked my pin since 2days ago even when the pin was correct . I've called and mailed Wema Bank. I changed my pin tonight and it was still telling me I've been blocked , now I can't make transactions. That's so painful.",1
2019,Excellent App very fast,5
2019,Best app ever but why not giving loan to people outside Lagos? I pls work on that.,4
2019,"When creativity meets precision, that's ALAT. You guys are really doing great. Big thumbs",5
2019,Topnotch App,5
2019,Good,4
2019,Very reliable and the card is free,5
2019,"Banking made easy, so many good features. Its recommended for everyone",4
2019,"It can only take very little transfer until you upload pictures and signature, pls review",2
2019,Very good,5
2019,Awesome,4
2019,"my device has fingerprint scanner, but I still can't find option for fingerprint login. Galaxy Note 4😔",1
2019,Good,5
2019,Best mobile banking i love it will recommend it to friends,5
2019,This app keeps bringing out proceeding erors after taking my bank details. Hope this app isnt a scam,1
2019,Why doesnt the new version of ALAT recognize the same old device i have been using ALAT on? I can not log in again after downloading the newer version.,3
2019,Splendid,5
2019,Easy to use...,4
2019,Good,5
2019,Very great App!,5
2019,Good,4
2019,Very good app,5
2019,A most amazing app. They should just pls open the loan item on the app for one to use,5
2019,Why can't i get a loan?,3
2019,Excellent service,5
2019,Nice,4
2019,Excellent,5
2019,"Very best online wema alat banking, easy to use. Thanks wema alat banking",5
2019,Excellent,5
2019,This app is a GOAT even better than the Bank itself,5
2019,Best App ever,5
2019,I love this bank cause they never failed me for once,5
2019,"Your app needs full rehabilitation, the app is super slow on everything, login in takes forever and keeps giving error messages, please fix this as this would have been one of the best banking apps.",1
2019,New app is crashing like every second,1
2019,Wonderful,5
2019,Great,5
2019,Its slow and you guys delay in activating account uo till now mine is still down telling me restricted while i uave done everything,1
2019,This is one of the best Apps ever!,5
2019,Fantastic,5
2019,Nice,5
2019,Best digital banking app ever,5
2019,The app is the best ever,5
2019,Good app,5
2019,Perfect,5
2019,Lovely app,5
2019,Fantastic,5
2019,"I dont know how u guys won the award that u claimed u won because to update ones account with u is hell i uploaded my signature and picture more than ten times i even went to the bank to fill a form that u guys should increase my transaction amount i sent u guys several emails nothing to show for it, u guys turned me into an incompetent person infront of my client so embarrassing pls do someting about it then maybe i can review my comment about u guys its really annoying .",1
2019,Good,5
2019,Excellent,4
2019,Such a bad app I can't transfer it tells me to upload my selfie and signature which I've done,1
2019,Very easy to navigate and it makes saving and recurrent fund transfers a lot easier for me.,5
2019,I registered since 2017 but till now my profile picture wasn't approved therefore I can't use my account due to the restricted access,1
2019,Fine,5
2019,Nice App,5
2019,Excellent,4
2019,New update I can't log in even when I tried my password you locked it immediately like seriously who does that. Open my account pls. What can app is this,1
2019,Cool,5
2019,Awesome banking experience,5
2019,Very smart and intelligent banking app.,5
2019,Simple and user friendly,5
2019,Good 👍,5
2019,Seamless app. Its my super dupey piggy bank... Best app for savings and investing for the future.,5
2019,Using the best app to monitor my money.,5
2019,Best app,5
2019,Just cool,5
2019,Best app,5
2019,Am crazy about the app,5
2019,Wonderful,5
2019,The best banking application in Nigeria,5
2019,A wonderful banking app and very easy to use.,5
2019,This app is so good....,5
2019,Superb,5
2019,It good I love it so much but your server bother me most time,5
2019,"Works just as it should. Needs a little more innovation if it's to live up to the title of a ""truly digital"" bank.",3
2019,"Easy to use, fast and reliable",5
2019,Quite splendid,4
2019,One of the best I have used ever,5
2019,ALAT!!! Simplicity at its best. Thank you WEMA BANK for ALAT.,5
2019,"The addition of Western Union service is very good. Please, you need to include link to send and receive money via Money Gram and others",4
2019,Awsome app,5
2019,Great banking with on App,3
2019,Very excellent,5
2019,Great,5
2019,Excellwnt cuatomer experience,5
2019,Cool xperience,5
2019,Perfect Banking App,5
2019,Good app,5
2019,Love it,5
2019,Awesome features,5
2019,"ALAT is the best banking app. It's simplicity, reliability and convinince is second to none.",5
2019,Very good,5
2019,Exceptional service..,5
2019,Exceptional!,5
2019,New version doesn't go to log in page,4
2019,Superb,5
2019,Perfect,5
2019,Love the app. One of the best Bank apps I have ever used. Makes every thing easy. You don't even need to visit the bank. Except urgently needed,5
2019,"A wonderful App. Without a doubt, I can recommend it to anyone for use.",5
2019,"Nice, but i had you guys give loans, but I couldn't get one",4
2019,Best Banking app ever,5
2019,Splendid app and user friendly,4
2019,Awesome,5
2019,Exceptional,5
2019,The best,5
2019,This is a very good app.,5
2019,Very good,5
2019,it a cool app.. bn using it for over 2years now,5
2019,Elder friendly,4
2019,Good,5
2019,Failed to obtain information about key is the new error message I receive whenever I try to activate finger print login. Please fix.,3
2019,Very good and satisfactory,4
2019,I love this app..... It is very superb....,5
2019,Excellent app. That is why I give 5 star. Thanks,5
2019,Good banking app. I love this app and bank,5
2019,"The app is ok but instead delaying login whenever an update is available, they could do better by sending notification to mails. The stress of not being able to login is frustrating",3
2019,Nice app,5
2019,"This is the best mobile banking application I have ever come across. The fact that I can receive western union without going to the bank is amazing. I can lock and unlock my ATM card, take loans and book investments. I am yet to see another bank that will challenge wema bank on this new application. The interface is wonderful and most importantly, it's user friendly and secured.",5
2019,An awesome and pace setting Application.....,5
2019,Best app ever since it makes saving easy and convenient thumb up,5
2019,😁😍🤗,5
2019,Tested and trusted,5
2019,the future of banking is here on your phone,4
2019,Great,5
2019,Awesome!,5
2019,Very gud app,5
2019,Perfect,5
2019,Perfect,5
2019,Very hard,5
2019,Great,5
2019,Nice one,5
2019,Wonderful,5
2019,"I like the bank, the fact that i even get my atm wherever i am absolutely free is dope, but lately i am not able to get airtime or data for my airtel sim but other network providers are working",4
2019,Good,5
2019,Wow,5
2019,Nice,5
2019,Fantastic,5
2019,"Alat App leads while others follow, the selling point am using to sell this app to clints are, ability to debit other bank account, dollar card and investment booking. As it stand today among bank app ALAT is the best.",5
2019,This is the best banking app so far.,5
2019,Superb!,5
2019,Excellent,5
2019,Nice app,5
2019,Wonderful experience,5
2019,I need transaction details,2
2019,Great!,5
2019,Lots errors in the updated app,1
2019,Fantastic,5
2019,Best mobile banking app no doubt.,5
2019,Nonsense,1
2019,ALAT Leading while others follow. Alat making banking interesting. I Love the app.,5
2019,"Superb, if its not ALAT, it can't be anything.",5
2019,Incredible.,5
2019,Nice app keep on with it,4
2019,I dont understand how you will tell us to update and then I will and you will be given me issues accessing my accounts because of errors from your end. Please I can just delete the app and close account with you. Its annoying. Cant I update in peace again.,3
2019,Excellent,5
2019,Most comfortable financial app in Nigeria,5
2019,His better and good thanks,5
2019,Superb,5
2019,Good app,5
2019,Great,4
2019,Very cool and easy to use,4
2019,Banking made easy,5
2019,great app,5
2019,"The new update is very useless. I cant log in any more. Keeps saying i should make my fone my primary device but when i enter the OTP sent to me, it says one or more errors occurred. Its very annoying.",1
2019,Sweet,5
2019,Amazing app,5
2019,"Very fast, convenient and seamless",5
2019,Great app,5
2019,"The bestest ever banking app created. Its smooth and does a whole lot, just in the comfort of my home.",5
2019,Very Customer friendly,5
2019,Awesome app,5
2019,It's been d best for me,5
2019,It is very easy to use and very reliable,5
2019,Best banking app ever,5
2019,Great,5
2019,Good,5
2019,Very good,5
2019,Great app. Financial services have never been as Seamless,5
2019,Cool,4
2019,Wonderful bank,5
2019,Fantastic app... very nifty too.,5
2019,Still most exceptional digital account for me,5
2019,"Wonderful app from one of the leaders in the banking industry. Keep up the good work, do not rest on your oars.",5
2019,best banking app I have ever seen... solves all my day to day financial problems plus more...,5
2019,Awesome,5
2019,Quite user friendly but no notification is issued to customers when site is being updated and servers are down.,4
2019,Waoh,4
2019,Cool,4
2019,Cool,5
2019,"Really appreciative, it's meeting my purpose of it.",5
2019,Good,5
2019,Am not able to request for loan. Please I need help,1
2019,Wonderful,5
2019,You said there was an update. I have not seen the update.,1
2019,"I cant sign up, after entering my bvn, email and contact it keeps saying something went wrong...",2
2019,Very very useless app.. Rejected my bvn.. Cant even set a pin.. These app is worse ever.. U better work on it.. Very useless app..,1
2019,"Best and best, recommend for all lover of simple and easy banking... Seamless transactions... But it's only my card that I had issues with not working with pos and atm only on wen",5
2019,Excellent,5
2019,Beautiful app!!!,5
2019,Nawa for this app i register and he was saying provide pin at alat u cant send otp nawa ooooo,1
2019,It nt fetchin my account and also nt linking my bvn number,3
2019,Very okay to use,1
2019,Very very poor i am highly disapointed,1
2019,Best banking app in Nigeria. Hands down!,5
2019,it closes on opening,3
2019,Plz is this platform or whatever safe... You knw BVN stuff,2
2019,Good,4
2019,Perfect app for Banking,5
2019,Wow! Awesome,5
2019,"Just been having bad experiences so far with the app. Will change my comment when it changes. From issues registering to cancelled promo benefits, to wasted call credit on the customer care, now the app is not opening! I'm done.",2
2019,Superb,5
2019,The Best mobile banking app,5
2019,"3 stars first this app has been giving me lots of issues since i downloaded it, i filled all the criterial on contact details for a my sons university tuition fees but the only thing holding me now is the LGA space, it's not corresponding, please work on it so i can conclude my transaction.",3
2019,Awesome,5
2019,"1. Now that I have downloaded and signed up on ALAT, does it mean that I know have account with WEMA bank? 2. Do I need to fund the account before I request for loan? If yes, how much? 3, What are your loan requirements or what makes one eligible for your loan?",1
2019,Please I'm still unable to control my card on the app,3
2019,Very good and helpful thanks to Alat.,4
2019,"I love this app before but for the past three month now, av not bn able to access my acct, saying incorrect password...and each time I try to get new password, it as for my pin , and it was also saying I should set a new pin .. .how will I set a new pin wen I can't access my acct.....I hate this app now",1
2019,Frustrating alat. Prefer wema,1
2019,Excellent service and transfer app,5
2019,Good,4
2019,Good,5
2019,Awesome,5
2019,Encouraging,5
2019,Very good app,4
2019,How do I login with an existing account??,3
2019,I Just love this app...One of my very best!,5
2019,Have been trying to create an account but it keeps saying incorrect email address and my details are correct,1
2019,So easy to use great job guys,5
2019,What happened to good going old wema mobile we used to have ????,1
2019,Lu Lu t u,1
2019,Very nice and easy to use,5
2019,Worst app so far,1
2019,Good,5
2019,For the past a month am begging you to unblock my alat app u telling my signture is not correspond with the in us office,1
2019,Wow,5
2019,Wow,5
2019,its a good app,4
2019,no OTP sent since yesterday..while trying to register my device,1
2019,Drake is here,5
2019,I love this app nice design,4
2019,I am unable to download the App.,1
2019,"i want to fund the account i registered,i wanted to use credit card in funding the account, it keeps saying ""card pin required"", ""card pin required"" in which theres no option to input the card pin. just imagine 😐😐",1
2019,Good,5
2019,I am having problem with account reactivation,2
2019,"Terrible. Could not check my transaction history. I thought it was my phone. I change to a pie OS. The same problem. Worst off, when I uninstall the app, I couldn't download anymore from PLAYSTORE.",1
2019,Better,5
2019,I put in all my details but can't link my BVN.. it keeps telling me it can't link with the BVN service.. You need to work on this..,1
2019,Its my one stop app for all financial-related needs,5
2019,Great App. Good user interface. It does what it was built to do. An excellent initiative. My Alat don Land.,5
2019,"It was a good app, until i tried to login to my account, it keeps telling me my account is temporary locked. I don't know why, please help me out",3
2019,"Best banking application in Nigeria I think. Encourages me and my friends to save. Since we opened our accounts, I and my friends have been competing to safe at the end of every month from our salary account. We're wiser now. Thank you Wema!!!",5
2019,Can I get a referral code here,4
2019,My phone got faulTy for 1 month I got a phone I tried to login seems I forgot my password ever since then i cant use my account anymore. I wasted a lot of card cards calling customer care but they never picked the calls. I had to abandon it even with the master card,1
2019,Good to use,5
2019,I have been trying to link my wema bank account to Alat without success,4
2019,Great,5
2019,Can this app be used by non-alat wema bank users I'll give 5 stars if I'm answered,3
2019,Can I receive money from my mother in USA with my alat account?? And how can I do that??,1
2019,Okay,1
2019,Pls is it possible to delete my account with alat Because i use my phone number to registef for my aunt account But not i want to be using alat app for my wema mobile banking but it is not working,3
2019,Can't even link BVN.... Not cool,1
2019,"Please i cannot login to activate my account, because for long have not use it, i have sent a mail no response yet.",2
2019,"Since i updated to the latest version of d app, i've been unable to make any transaction on d app. Its always requesting for biometric and biometric option is no longer in d app setting. Pls attend to this",5
2019,"This app has issues 9/10 times I log in It's just so annoying. I've been trying all day to send money, but the app keeps sending me back to the fingerprint section.",1
2019,"Till now going week now, have not been able to create 4 Pins. Keep saying try again latter. Whaaat is thissssss? Painful. I emailed help, no response.pleade help",3
2019,"Just downloaded the app and I can't even add my phone number to sign up..... Keeps telling ""something is wrong, try again""",1
2019,Satisfied,4
2019,Good,4
2019,None,5
2019,Awesome,5
2019,The app is very good..,5
2019,Nice,5
2019,"Since when i opened d account ,i never enjoyed it once.they didn't allowed me 2collect my money which i dont understand,i went 2d wema bank they asked me 2 call customer's care & every time i dial d no i will be waiting for like 30minute before they can pick d calls and as they put me on call waiting my money was reading 4 caling them ,what's baffled me is this,the network that i used call them will be debited me almost #100 per minute even as am talking to u here i don't known my details again",5
2019,pls what is the criteria for alat loan,5
2019,An excellent app indeed!,5
2019,Beautiful,5
2019,Terrible login problem,5
2019,Cool 😎,5
2019,Totaly waste data,1
2019,I love it,4
2019,Very good,4
2019,Its very good and atimes it will delay its activation,5
2019,Good,5
2019,Best mobile banking app so far,5
2019,Good,5
2019,"The app is stressful to open, i cant use a password of my own choosing",1
2019,First complete digital mobile banking application,5
2019,one of the best,5
2019,"Always the best,keep up the good work.",5
2019,it very good in using,5
2019,Great,5
2019,Best digital banking ever,5
2019,Am unable to signin,5
2019,plss i opened and account with wema unknowing how to use it now iv lost my account number and other vital information i used in ooening it like my password plss how do i get it back,3
2019,Good app very easy to use,5
2019,nice,4
2019,I love this app ❤❤,5
2019,Exceptional service!,5
2019,Awesome!,5
2019,gives problem sometimes,3
2019,"This is the Best Bank Application. Banking made easy, encouraging people to save and invest money. I opened my account inside my room few days later I received my ATM Master Card from UPS Delivery Agent at no cost. ALAT is the BEST. I am already an ALAT Ambassador in Anambra State.",5
2019,"i like the app,for easy transaction",5
2019,Good,5
2019,Best Fully Digitalized Nigeria bank Everything you need to do in a bank is available on ALAT Superb support team and customer service Dollar card feature is superb Thumbs up,5
2019,Like everything we do in Nigeria when alat first started it was the best thing that happened to the banking industry but since the beginning of this year it has proved to be the most useless application and those managing the application are not in anyway better than the application. Wema Bank should do a total review of the application and take it back to where it was at inception. I believe its doable all they need is the right people doung the right thing.,1
2019,Great App though I haven't been able to use the #Goals platform on it. Always getting an error message when I try.,5
2019,I have sent all the requirements e.g voters card.front and back in order to reactive my account yet nothing has been done since. I also observed that the ALAT hardly respond to complaints on like inception.,4
2019,This app is really wonderful... it served the purpose i needed it for and I'm so happy about that... ALAT all the way...,5
2019,pls it keeps saying my email address is different from the one I used in opening the account. thanks,1
2019,rubbish,1
2019,awesome,5
2019,Very good app,5
2019,Such a wonderful app. made my wema bank experince lit. Nice one guys,5
2019,I am oluwadamilola I am using wema alert its cool..... keep it up,5
2019,i want to collect loan its telling to upgrade that am using alat lite.,1
2019,"Their customer service is very poor, the way they attend to issues and the way they resolve them are very poor.",2
2019,Beautiful app,5
2019,Please is it possible that I cancel a restriction on my account via the App? I placed a restriction on my account but have an urgent need to access the fund over the weekend and long holidays. Please how do I go about it? Thanks,3
2019,amazing banking experience,5
2019,The best digital banking ever. I'll definitely recommend ALAT to everyone. Their mastercard 💳 is truly a mastercard. Allows payment worldwide. Thank you so much.,5
2019,Bikonu.. I started having login issues since I changed my phone. I have been temporarily locked out as it says wrong password. I have try to recover my password as well but no avail. I sent an email twice so that you guys can help me rectify the issue but no response.. Am just disappointed.,1
2019,ok and simply the best,5
2019,cool,5
2019,"wonderful experience so far, the app is easy to use, adequate and robust",4
2019,what happened to your app.... I could not request for card and I have updated the app to version 3.3.0,5
2019,I'm enjoying the good service of yours.... Better Nigeria,5
2019,"very terrible bank network,i was debited and my cash wasnt reverted.too bad.it takes time before you receive alerts.lots of issues!.haba! The bank should be better improve on clients service. This is frustrating!",1
2019,ok,4
2019,"superb!!!! Alat is the best thing that has ever happened to the banking industry. it's more than an app, it's a lifestyle.",5
2019,excellent,5
2019,i love it,5
2019,Good,5
2019,great,5
2019,cool app...smooth so far,4
2019,Suberp branchless banking.,5
2019,nice,4
2019,good app,5
2019,good,5
2019,Getting better as the day goes by(customer service),5
2019,SMS OTP never delivers,1
2019,awesome,4
2019,Why can't I exceed 20k spending limit 😑,1
2019,best online banking app it's cool,4
2019,excellent,5
2019,so so bad,5
2019,Its good....so far....,4
2019,Perfect Bank!!!,5
2019,♥,5
2019,It's always been a great experience using Alat. Thank you Alat.,5
2019,"This app needs a rework. All my registration details are correct yet the app keeps saying ""sorry, something went wrong...please try again. And after three hours, there still was no change.",1
2019,"This app is top notch, i don't have to visit my bank for any kind of transactions. pls continue to build on the land mark.",5
2019,This is as useless as a bank app gets... The app can't fetch my account details... The app can't send an ordinary OTP code... I'm unable to link my bvn using the app even when I linked it in the bank... I can't even see my balance or do transfers. This is horrible,1
2019,It works with ease & the best banking app i have ever seen. thanks,5
2019,"OTP take time most of the time. most of the time, when you carry out a transfer, you get a TRANSACTION FAILD feed back, where as the transaction was successfull",4
2019,awesome app,5
2019,super,5
2019,Good app. makes banking earier but always having log in challenges. please resolve that.,4
2019,this is meant to be a financial institute for crying out loud. this app just sucks. app keeps force closing either when am trying to enable finger print or upload an ID. THIS JUST SUCKS.,3
2019,Best Bank App... I get to earn 10% for saving my money using ALAT app,5
2019,good app,5
2019,This app has helped me a lot in the case of transferring and not wasting precious time in the bank.,4
2019,thankfully,5
2019,can't fill in my contact details please fix it,1
2019,Good,5
2019,"A very useless,stupid,dumb....app I can't even find words to describe how disappointedI am",1
2019,I've been unable to upload my signature and picture to complete my registration. the app keeps closing. what's the solution,2
2019,super,5
2019,reliable,5
2019,"Why is that i can't update my contact details on this app?keeps saying sorry, something went wrong.",2
2019,good,5
2019,having issues in creating my account it is just tell me that my phone number is not registered to my account,3
2019,"I've been trying to register for two weeks now, I go from solving one registration problem to another, I hope I'll be able to enjoy all the said benefits of this app; because registration itself was promised not to exceed five minutes. *P.S I can't update my contact details, an error message keeps popping up.",1
2019,"what is happening? why cant i use the 'card control ' any more,when ever i click on it,i see it as blank",1
2019,"This is the first african fully digital DISASTER. The worst platform I have ever used. They trapped my N350k in the name of Goal Savings. No single thing is interesting about this app. The virtual dollar card is a fraud, customer service a fluke, debit card a monster and the entire app a disaster and a BIG JOKE... I will drag them to NDIC to reclaim my money. pleeeeze dont waste your time patronising this fraud",1
2019,Fab!,4
2019,good and better,4
2019,Waste of time! Bank and app is useless!,1
2019,please I can't login again because I have forgotten my security answer,1
2019,Awesoms app...,5
2019,nice app,3
2019,good,1
2019,fantastic app,5
2019,Too many network problems,3
2019,good,5
2019,"Alat is a great application, enjoying it",5
2019,Awesome app! One of the best things ever created!,5
2019,The best digital banking app with swift and friendly interface serving 100% purpose it is meant for. I recommend this app to all users and lovers of digital banking system.,5
2019,Very Good,5
2019,"Alat is wonderful, I appreciate your effort, but increase our interest % on goal savings, and also your network is not stable, it doesn't loads quickly. lastly, please endeavour to add 1xbet, sportybet, lionsbet and nairabet to your billing section. It makes me not using the account regularly.",3
2019,koo,5
2019,I have downloaded this app for two months now but can't sign up my account. what's the problem?,2
2019,"The app is dope,fast and easy to use but the goal section is always showing an error message of invalid account entry . I need urgent help on it",4
2019,have been trying to create a password i couldn't get it i need your help,1
2019,good,4
2019,"you guys are trying sha, but I hate the fact that you debit me without reason, and also refused to give me loan cause I don't reside in Lagos, is not fair.",5
2019,Good so far,5
2019,Awesome,5
2019,l love it nice one,5
2019,A good innovation for Nigerian,5
2019,its fantastic,5
2019,"before I will started talk about wema bank , my card issue should be resolve",1
2019,nice app,5
2019,our bank 😍😍,5
2019,very useful,5
2019,its the best bank app ever but we need a fingerprint app so we can login with finger print,5
2019,awesome,5
2019,"Easy to use and very fast. As a new account holder on Alat, you get a free debit card. Now that's cool.",5
2019,great,5
2019,Wack,1
2019,awesome,5
2019,"best app ever.atm has never disappointed me,excellent user friendly interface. slow credit/debit alert though and my friend who tried to register was told they cannot retrieve her number she should enter it in her profile. try to fix up these little issues and this would be the best mobile appbin the universe.keep it up",5
2019,"it a great and wonderful app have ever see, it save time and have a good operation, even reduced stress. in fact have introduced most of my friends and shear them the app, but I have been temporary blocked, which I don't know the reason why",5
2019,"it is trash....there is a problem, after sending an email to complain about the problem soluton. will not still be provided complained about blocked account and password. there was not solution even after sending a mail",1
2019,Best app for Nigeria bank users,5
2019,what is the meaning of this rubbish....I cannot put in my BVN and now I put my password it locked me out saying incorrect.,1
2019,Everything is perfect about this app,5
2019,it didn't show any shortcut on my android infinix note4,3
2019,wonderful,5
2019,best app i ever seen cool,5
2019,lovely app,5
2019,wonderful,5
2019,good,5
2019,very very nice app. it worth rating,5
2019,very good,5
2019,"Still the best digital banking and banking app, love the customer care weldone.... very fast in response... just do the right thing, u gonna enjoy alatby wema",5
2019,you dont give me account number,1
2019,good,5
2019,You are good and excellent,5
2019,"this really sucks, they said 5 mins yoy can open an account, after you put money the account will become restricted. even after submitting all documents. tell everyone the truth and stop frustrating people by getting their money stucked there. customer care service is rubbish, they dont even know what they are doing there",1
2019,sometimes difficult to login and it discouraging,4
2019,Great experience,4
2019,I have been trying to sign up through this app but it keeps telling me that the email address I typed in is not the same as the one I used to register. it is extremely frustrating and I would give zero stars if i could,1
2019,good one,5
2019,"poor ... trying to use the app for loan saying invalid account ,after input my card",1
2019,best,5
2019,please I've been unable to do transactions and I've been seeing server unreachable,1
2019,"I initially rated this 5 star, but right now, it's the worst of all banks out there. Logging in is not consistent. In emergency time, you'd be unable to use the app. A friend has been trying to sign up with them since yesterday now, to no avail. I had to pay for some goods since Sunday... My recipients even lost trust in me. They were not credited. Guess what, I got all of the transactions reversed on Thursday. You can't purchase airtime for emergency, you might get it only after hours or days..",2
2019,superb,3
2019,please how can i get my pin ? i tried severally after filling my contact details but it keep saying customer has no pin please assist me,2
2019,i was unable to create a pin,1
2019,very flexible in operation.,5
2019,really cool,5
2019,This last update obviously didn't work well as the biometrics is not working and making payments have become very difficult or impossible. i wish i didn't make the update.,1
2019,Nice app for transaction but the deduction is too much.,3
2019,Down times recur too frequently for my liking,1
2019,for alomst 2 months now since my card lost i try reguest for a new one but is not working,1
2019,its great,4
2019,Quick Link Works Great,5
2019,good,5
2019,good,5
2019,"I think I am getting tired of this app, sometimes I have difficulty in logging not based on my wrong inputs but based on the fact that the app needs to be updated and it never notifies you for the need of an update, now I have updated again yesterday and its not processing the login page. I am fed up with all this. I think the app needs to be worked on properly and a huge improvement in the user experience is highly recommended. Thanks",1
2019,Alat is a very active Banking System,5
2019,"this app is so close to sucking. i cant access my account, it lacks fluidity, i cant even view my account details. I'd probably move my banking somewhere else if i can access basic details from the mobile app. what's the essence?",4
2019,nice,4
2019,Good,5
2019,the best app so far.. I really enjoy using it,4
2019,easy to use bank,5
2019,i tried applying for a loan but the app keeps tell me that my number is not connected to my alat account. please what can i do.,5
2019,Too Good,5
2019,honestly alat is a waste of ones time and data keep on turning u around here and there,1
2019,"Believed me alat is scam... Let's report them to efcc... Its over 3 months now that they put on the dubious act...they will charge you wrongly and they have make me n my customers exchange fight severely because when they send me money I will delay them for over 6 hours the money will never reflect until 20 to 24 hours before it reflect....please dont download and open account with them... if you doubt me go to there facebook page and see people comment about them... i have mail them, no reply.",1
2019,great,5
2019,best banking app in d universe,5
2019,I forgot my password and a password reset link was sent to me but I have not been able to open it What can I do?,2
2019,I don't longer use the number I linked to my bvn.. So what do I do now?,1
2019,good,5
2019,good,5
2019,it was so good,5
2019,ok thanks,3
2019,"the app just keeps crashing, I'm deleting it right away😠😡😡😡😡😡😠😠😡",1
2019,good,3
2019,"it was perfect when I started using it not until it started malfunctioning and now it's telling me my account has been temporarily locked. I have sent a mail to help@alat hoping they fix it Asap. Aside this issue, the app is the bomb, really cool",4
2019,nice,5
2019,why do i have to update every now and then.,1
2019,love this,5
2019,i wish i could give zero star... imagine ive been trying to sign up with this app since forever and theyre busy telling me their server is unreachable. please get a permanent maintenance manager for your app or get lost😠your stuff is very poor,1
2019,very ok,5
2019,For now! m totally cool + my refferral always doin her best.....,4
2019,Amazing,1
2019,keeps telling me my email doesn't match my account. i went to the bank updated my email just to be sure and it's the same thing all over. what the hell?,1
2019,too bad this is 4th time applying,2
2019,"Being trying to register on the app for the past 2 weeks now and each time it's been telling me ""This email address is different from your Wema account email"", and I cannot go any further, which is ridiculous, coz I'm using the correct email. Very frustrating. Deal with this, pls!",1
2019,I'm unable to download the app why?,5
2019,very bad bank,1
2019,"i have issues with uploading my photo and signature. whenever i do, the next day, it tells me i need to upload my picture and signature again....presently i cant do any transaction using the app.",2
2019,"It's now working fine, after I reinstall the app",5
2019,can the account be used to pay for google play services Awaiting response,2
2019,Fantastic😁😀,5
2019,Its quick and safe.,5
2019,ALLIHAMDULLILLAHI,5
2019,headach ooo..having serious issies logging into this alat .oh..seem easy for others but difficult...sent mails tire..nobody reply to my mail,1
2019,excellent,5
2019,"It is because I just downloaded the app, trying to register. have entered all the necessary things I was asked to enter but when I want to create my account, they'll tell me my phone number cannot be retrieved that I should enter it in my profile. How can I enter it in my profile when I'm yet to have one. You better do something about this because it's so annoying. After all the time.",1
2019,beautiful I most say,5
2019,Fantastic self service and 100% online account opening digital platform. The quick link is an awesome addition to the app. I love the app,5
2019,good,5
2019,cool,5
2019,I can't register what is going on please,1
2019,this is the most useless bank and they even have stupid and mad workers if you message them they wont reply i have requested for change of alart number since almost 2 week now they dont do anything about it they told me to fill form i fill it and submit to their Gmail still yet i didn't see anything. the worst part is that i want to withdraw today they said my ATM card pin is incorrect and they block my alart pin for no reason am fed up with you people,2
2019,thank you,5
2019,i don't know why i cant creat an accout it keep telling me to enter phone number to my profile which i already do and can you tell me more about the 10% bonus,3
2019,Can't create my PIN.,1
2019,"This banking system is such a wonderful bank for me, it saves alot of stress and i want to implore those in charge of Customer service to be more active in responding to people agitation faster.....thanks",5
2019,Great App,5
2019,Its good,5
2019,good app but always crashes on my phone each time i try to use it. i have to open the app at least 15 times before I'm able to use it. other than that it's an awesome app with great features.,3
2019,Best banking app so far. i already refered friends. is there anyway i can reach my savings goal faster by making deposits ro the account instead of waiting till due date every month?,4
2019,The Twitter customer service was actually of more help than calling the customer service directly...,3
2019,Ok,4
2019,very good app with no stress,5
2019,Great App,5
2019,"In the goal based loan section, please make it possible to pay back in kobo and not just round figure. Also look into issues where a loan is fully paid but still seen as an active loan.",2
2019,Its really GOOD and RECOMMENDABLE,5
2019,i love this bank and it is the most useable bank ever since,5
2019,Very Reliable,4
2019,simply the best mobile banking App,5
2019,"#NigeriasWorstBank I bought glo data on the 19th of April 2019 using the Alat app. The money was deducted from my account but no data has been credited to my line till date. Today is the 26th of April 2019, (exactly one week after i made this purchase), i have contacted Alat customer care more than 4 times via their email and via social media, the response from them is that they have forwarded my complaint to the appropraite department. i have never seen a bank as useless as Wema Bank.",1
2019,Nice,5
2019,very slow app doesn't get things done on time u get debited but don't get what u requested for on time,1
2019,quite ok,4
2019,Great app. customer experience is wow.,5
2019,simple and yet phenomenal,5
2019,It fraustrating not been able to complete the application inorder to use the app.have been on it for 2days now.not impressed atall,1
2019,This app have been very useful to me but I don't know why it didn't install properly on my phone,1
2019,Good,5
2019,great,5
2019,"Good to see a rickety bank embrace digitalization. With internet banking, more and more people embracing cashless transaction, a fully digital bank can be the next evolution of banking .   i wish a bit more work can be put into adding features and ensuring very high app performance...features breaking after updates not cool at all...updated from Oreo to Pie and biometric authentication is now broken",3
2019,I can't link my bvn why,1
2019,"wonderful app, transaction now easier as anything",5
2019,i guess am at fault to update this damm app,1
2019,outstanding,5
2019,"I have heard so much about the much talked about Alat app and after a long time, I decided to give it a try, downloaded this app from the playstore and tried signing up, after inputting my 11 digit number, it says invalid number, I tried removing the first 0 but same thing, I had to remove the first 3 numbers (080) and started with the 3 before it accepted, but that isn't a complete number and so, I can't even receive the verification by",2
2019,Good,5
2019,very slow and destructive app till now it block my account,5
2019,very nice,5
2019,good and helpful,5
2019,You guys are very useless people.Such a useless application. You send me a new otp and input it then you tell me the code doesn't exist. BASTARDS,1
2019,This a bank app unusual,5
2019,a bit wack,5
2019,this is just too wonderfull,5
2019,"You're not responsive at all, been reporting a particular complain for more than five days now, and yet nothing seems to be done, your own 48hrs takes forever..please try and reverse my token of money please..",1
2019,"very slow service , sometimes the app force closes itself, sometimes its stuck on loading when you try to login, sometimes you get debited for an error transaction and the money doesnt come back AlAT is just a useless banking app from my experience better you go for the real banking apps",1
2019,"Recent Upadate is Wack...cant pay off a loan completely. 0.40 kobo cant be paid off or converted to 1 naira, thereby making a paid loan still active. I was charged 400 naira for an active loan of 0.40 kobo and 0.80 kobo ( Quaterly Credit Check Service Charge-for active loans) which i have been unable to pay due to no fault of mine!! Do work on your app.",1
2019,"Excellent idea. Bad delivery. Easy to save money, hard to remove. Takes forever to resolve issues after complaint. App and web platform malfunctions everyday.",1
2019,poor conditions. if u dont transact up to 100k u cant get a loan. any sense in that? rubbish!,1
2019,Nice app,5
2019,Okay,5
2019,This is the second time i am uninstalling and reinstalling the app again simply because I couldn't login. Its either I dont have an internet connection when I do or couldn't complete request timed out. Please fix this urgently.,2
2019,bad,1
2019,This app always comes up with one issue or the other and it's absolutely tiring. I've been unable to do anything in d app for a month now. Keeps telling me I'm offline. You guys need to do better.,2
2019,so ok and perfect,5
2019,Great improvement,5
2019,an excellent banking app,5
2019,compelling experience with the app,5
2019,I really love it very easy,5
2019,"Amazing app, totally off bank app. No bank visit just get things done at the comfort of your home. Had a fabulous experience",5
2019,The ALAT efficiency that I've known for almost two years is back! Kudos to you guys.,5
2019,fantastic app for payment and investment,5
2019,good,5
2019,Whacky !!!,1
2019,Good app that have been using since january without no problem but updated the app today and start facing different problems,1
2019,Very fast to use and adequate,5
2019,exellent,5
2019,ALAT customer service team called me and i told them i forgot my password that i will use forget password to recover my password. It didnt go through. I sent a mail no one reply.,1
2019,My card got delivered today!!! keep it up !!!,5
2019,"ive been unable to log in since... it keeps telling me ""you are offline"" this is so annoying",1
2019,"Nice updates, especially the link to reactivate accounts. The issue however is that, the app stops just at the point of uploading Utility Bill. kindly check to see that there is no anomaly.",5
2019,"Excellent experience, user friendly, and interesting platform.",5
2019,God bless wema bank for this innovation,5
2019,"Very poor app... Not able to transfer, recharge, pay bills.. Every time i use this app trying to do some transaction it says i have spend the maximum limit.. I mean wow.. Have not been able to transfer a single kobo and gettinf this kind message.. Been complaing to my bank branch and even submitten an application at ilupeju wema bank, called customer care.. But no rectification of the problem.. If the developer team is reading this, please do comment or get back to me here for my contact details",1
2019,interesting,5
2019,dope,5
2019,nice,5
2019,great,5
2019,ive tried to install 3 times and its not working...fix ypur problems please😩😩,1
2019,Slow to respond,1
2019,The best Internet Banking Solution.,4
2019,"Sometimes the app just stops working and tells you that you have network issues or there's a timeout. Nothing makes it work. It took me a long frustrating while to figure out that all it needed was an update. I dont think theres anything wrong if an app needs an update, just tell us that please! Besides that, great app. I love banking with Wema",1
2019,In the new upadate the option of fingerprint login is not available. the issue should be addressed immediately.,2
2019,nice app,5
2019,The patience required to register here is frustrating. From waiting for ages for uploades to random crashes with finger print not working. I think I'll give up on this for now,2
2019,Absolutely poor,1
2019,terrible,1
2019,Great App,5
2019,Wat do u mean by ref.code plz,3
2019,helpful,5
2019,Awesome!!,5
2019,Very very nice. Please why did you disable the fingerprint login. Don't be your own enemy,5
2019,"I forgot my password, how can I get access to my account again",3
2019,Perfect mobile banking,5
2019,best ever bank's mobile app,5
2019,wonderful,4
2019,awesome,4
2019,great app,5
2019,"Fantastic app! Banking made easy. @David Adejoh, i experienced that, but after updating the App, the bug is fixed; try and update App.",5
2019,Great experience 👍 No issues so far. Complete banking on a mobile device is simply the best part of ALAT.,4
2019,Very good and reliable,5
2019,best banking apo in Nigeria,5
2019,its easy and fast,4
2019,good,5
2019,Great app!,5
2019,good,5
2019,"I have been trying to sign up for a long time now but it kept saying "" you are offline, check your Internet connection"" this is quite frustrating. What do I need to do please?",1
2019,awesome,5
2019,is was awesome,4
2019,The best app,5
2019,good,5
2019,"Truly a digital bank, immence experience banking with u guys.",5
2019,shafiu,5
2019,it keeps telling me im offline and cant connect... evwn when my data is on will give a five star if it starts working well,1
2019,good,5
2019,Making banking a memorable and delightful experience.,5
2019,I have been having difficulty in accessing my Alat App for the past 1 week now,3
2019,This is an APP and half. Nice one,5
2019,"in the first place of getting registered, I was so much confused and almost give up. but to be sincere, this app really got me happy mood and less stress... with you all the way!",5
2019,good,5
2019,It's good,5
2019,great digital bank,5
2019,"Best bank EVER!!! only thing i don't like is the fact that i have to use a National ID card or Voters card before i can upgrade my account, School ID should do too, cmon. Best Bank Still!!!",5
2019,still i cant sign up . keeps saying my email is diffrent from the wema acct email but am recieving code from the app to my email.,3
2019,it's the best of its kind out there in Nigeria,5
2019,nice app,5
2019,fantastic,5
2019,the app is the best banking app i have ever used......kudos to you guys. but my account was showing inactive and it says inactive app cant order for a card,4
2019,Great App. Needs to be more out there.,5
2019,kul,1
2019,The application does not work. I regret downloading it.,3
2019,Try and upgrade you app to version 8.1 my tecno f1 can't download it I just use my friends camo c8 to download it now it too painful to be using my privacy in another person phone,1
2019,updated working well now,5
2019,It works excellently well on days it decides to work.,3
2019,it's amazing,5
2019,good,5
2019,"for the past 5hrs, attempting to download the update from Google Play has resulted in a message saying ""Download pending "". What a shame! wasting my time",1
2019,this issue of telling me am offline is quite annoying 😒,1
2019,I lost the phone number I used to register and now I can't login on my new phone. Any help?,3
2019,"I won't lie, this app has helped me in my daily transactions. It is the greatest digital bank I have ever seen. Keep it up guys!! Pls don't let us down with the coming updates in the nearest future.",5
2019,wonderful,5
2019,Fair,5
2019,awesome... best banking app ever in Nigeria,5
2019,"the most unreliable app, unreasonable, and streesful app ever.",1
2019,good,5
2019,Its a lovely app and work perfectly okay,5
2019,excellent service,4
2019,"it keep telling me that i'm offline, cant login to the App anymore, its more than a week now....this bad",1
2019,WHY IS ALAT STILL OFFLINE??. It's been a week long of this Madness.,1
2019,Best,4
2019,card delivery time to Abuja takes forever.,3
2019,I have been wanting to open an account through alat but when I fill all the questions you requested for and I wanted to create an account it shows something went wrong....and i have a strong available network here.....pls fix this as soon as possible,2
2019,"one feedback before giving five 🌟, My colleague can't open an account from the app always saying ""no user account found for this profile"", The person has no Wema Account Before.. What's the issue?",2
2019,very good,5
2019,"In all sincerity, this app has saved me the stress of going to the Bank for many things. It is an all encompassing app. Once you are tech savvy, you definitely would not have many troubles with using the app. When I lost my card, I immediately used my card control so no one could use it and I requested for a new one on the app and got it delivered in two days. For now, I doubt if there is anything like it in Nigeria.",4
2019,Good but you guys could do better,5
2019,awesome,5
2019,I suppose give you four but my target has not been set since 4th of January 2019 up till now they have not set it for me.,3
2019,Great tho it gave me though time but all the same i have what i want,5
2019,It's OK,5
2019,for those having problem to login their account all you need to do update the app to new version 3.1.2,5
2019,good,5
2019,"there is something wrong with the app, it has being telling me that i am offline since 11/03/2019 whereas i have more than enough data on my phone",1
2019,I have been trying to get log into my account but to no avail it either tells me an incorrect password or no internet connection. I uninstalled the app and tried to install again but it refused to install . I urgently need my bank statement.,1
2019,very good,5
2019,Dont know how many times ill upload my selfie and signature before this app will get the message. It wont let me do any transactions,1
2019,very good and fast,5
2019,good,5
2019,nice,5
2019,good,5
2019,it's just a good kind of bank. tested and trusted,5
2019,This is the best banking all ever! You won't regret it.,5
2019,so lovely,5
2019,the app is very good. works well but I haven't been able to access somethingS on the acct kept telling me to upload my selfie ND ID and it's nt saving.,5
2019,Good job developers,5
2019,great app!,4
2019,very helpful,5
2019,"i have been trying to login for two days now and it keeps saying im offline, please i hv a stable internet connection, whats wrong? fix pls",1
2019,Great but still waiting to receive my ATM card and also i tried to set a goal but keep telling i cant active a goal at this time dont know what's wrong.,5
2019,fantastic app,5
2019,Kindly help us add it to App Store on iPhone too please .Thank you,5
2019,excellent,5
2019,Nice app and highly recommended as the best thing that happened to banking system.,5
2019,"I have been using this app since when the lunch it, it has been a very good one but I just don't know why after saving for long time on there golds savings plan it has taking more than one week now just for me to withdraw I have complain all I here is we are working on it if it is this way that savings of a thing on this app can put someone on hanging please who so ever that is in charge relies my funds oooh please I did that savings for something and I need it now",2
2019,fixed: working fine now,5
2019,awesome,5
2019,the app is superb...,5
2019,Not goof for days now,3
2019,Fantastic,4
2019,intriguing app,5
2019,keeps complaining about Internet when it exists and other apps are transmitting data through the Internet connection,1
2019,I've been trying to login since yesterday and it has been saying I'm offline... Meanwhile i have an active nternet.. please do something!,2
2019,It has been and still a wonderful app .,5
2019,"I've been trying to sign up using this app but the reply is always 'something happened on our end, please try again'. Please do/suggest something.",1
2019,"i cant make payment online, it telling me upload my signature and selfie, which am trying to do and my documents is not clicking. keep saying document are with bank. fix it ASAP",1
2019,The stupid app keeps telling me the email i am entering is not the same as my wema account,1
2019,Quite awesome,4
2019,good,5
2019,best bank...#iloveALAT,5
2019,"since Dec till date, am unable to login into my account always tell me wrong password even when I have follow the instructions of changing password over and over again",1
2019,"yup,very nice",4
2019,awesome,5
2019,i requested for atm card and i was told it will be delivered in two business days... how do i know it will still be delivered?,5
2019,"Alat charges more than any other bank in Nigeria. They just charged me N500 for USSD sessions and another money for sms fees. In fact if u have N1000 in ur account, within 5 mounts they will take it all.",1
2019,It's lovely,5
2019,nice,5
2019,do not give higher amount,3
2019,Fantastic and Robust! ! !,5
2019,great app!!!,5
2019,yaga,5
2019,👍 nice update,5
2019,the app is so lovely,5
2019,very useful,5
2019,"I love this app, the only. Problem I have with the app is receiving western union. It doesn't work.",3
2019,"It's good overall, but the fingerprint authentication doesn't work again",4
2019,Very ok,5
2019,the bank app is not showing the money in my account I can't send money. it us showing me 0 naira when u have money in my acct,1
2019,ok,4
2019,good,5
2019,great app,3
2019,Nice,5
2019,"I lost my card, how do i deactivate it?",4
2019,Very bad experience. ...the app is a total rubbish. ...its not working. ..its all rubbish. ..wema bank is not responsible. ..rubbish,1
2019,good app,5
2019,"am using infinix hot 6,but i cannot download this app since last month",1
2019,I enjoyed using alat digital Bank,5
2019,blesss za app is working succesfully,5
2019,good,5
2019,It a shame I've been locked out of my account in 4 days now,1
2019,Good and reliable banking app,4
2019,the app is working beyond my expectation kudos to ALAT.,5
2019,"great platform, but how can i change my number for getting alert and otp because i lost the number i use",4
2019,i can get a loan from you even though i have a standard account,2
2019,very good and reliable,5
2019,"I want to fund my account and there is no options for gtb or diamond bank.,can I start transferring money to d account no then?",4
2019,"In all, ALAT is a very nice app, I would have rated 5 stars but for the fact that their customer service reply is always late. For a bank that prides itself on being a full e-bank, I expected instant replies to complaints (and if not instant, almost instant)",4
2019,why cant i login my savings acct?,1
2019,"it is good, in fact i love it, but i dont like the fact that you guys are deducting my money, #940 is way too much now to be deducted for session charge, please i wiuld like it if it didnt happen again.",1
2019,I love the virtual dollar card feature. I get to pay for my Playstation Plus Subscription,5
2019,POOR USER EXPERIENCE!!!!!! OMG very creepy app that keeps shutting down at every attempt.,1
2019,Wonderful,5
2019,It is totally worthless to have a platform without proper support to address issues. ALAT frustrates the life out of you with their very terrible support team. When you have urgent needs to resolve you can wait over 17 working days to get a very simple issue resolved,1
2019,really nice app but can there be an option of non interest goals/savings I.e for some people who don't want interest on their savings.,3
2019,Awesome. Keep up the good work,4
2019,This app has made banking very easy and convenient for me. It comes with lots of perks and the best interest income on my savings goals. Thank you Alat and Wema Bank,5
2019,"i need to know if i can pay for Facebook ads in USD currency with it, as i wanna give a try to know if Facebook would accept it.",5
2019,"I love the app so much, it realky working great i love it",5
2019,but i have been looking for veesion 3.1.1 I use Tecno LA pro. i cant find version 3.1.1 on google playstore. thanks,5
2019,please i need your help; i coudn't remember the email i used to open this account. please do something about it. thanks,1
2019,I have been trying to download the application but it is not going.it will download to the end but will not intall.,3
2019,Nice.,5
2019,Too bad.,1
2019,its scam,3
2019,great App.Easy to use.But i want you to include instant payment receipt when money is transfered to another account through e-mail.,5
2019,i really like this alat by wema,5
2019,"Just installed. Got an error saying ""Sorry something went wrong"". What gives?",2
2019,"why are you guys stressing me here in your bank,",1
2019,The app keeps crashing,3
2019,Problem solved and ratings changed,4
2019,very good,5
2019,Too much flaws on the app i really need to unistall immediately thnx,1
2018,ok,5
2018,I'm processing to sign up but it's say my email is different from wema account email and I put correct email and email used with that particular account,3
2018,its lovely but it doesnt display nothing on the forgot password reset page.,3
2018,it's really helpful.. except when your mobile network is bad or if u have a small iOS device,4
2018,The application is stuck at generating account. I feel there's more to the app that could earn at the least 4 star rating but I'm not been able to do anything without getting beyond the account creation stage.,2
2018,it's a very beautiful app,5
2018,I once download the and have issue with it and delete it now am trying to download again bt I cant,5
2018,please can i relate my wema account with ALAT,2
2018,Pls upgrade our apps for better,5
2018,I love the App.. 100%👍👍I give you the best,5
2018,perfect,5
2018,The app is good but the 10% interrest on saving is not true. I have saved on target and my target has come to an end but the interest is only 2% of the six month saving I did.,4
2018,nice app,4
2018,Good,5
2018,"if I lay my hands on that money I will be the last person to allow my friends or family member to try anything with Wema bank because you guys are thieves, I need my money back since August yet nobody wants to respond to me you only reply to my comment but nothing is done after sending screenshots thieves",1
2018,"Admin, I can neither sign up nor login to the app. Attempts to login tells me i should use email that is connected to my account, while attempts to sign up tells me my bvn is already connected to an account. How do i resolve this?",1
2018,this is a great app,4
2018,Easy as ABC,5
2018,It's awesome,5
2018,"Not happy I must say, not with the app but with the ATM card, it selects ATM to work with it doesn't work 95% of times I try.. Most frustrating it doesn't work online at all always giving silly reasons... Please you guys should give more attentions to the card issues, it's almost a year now please. You deserve 9stars if you fix this ATM card ish",1
2018,Excellent but needs to improve in their service delivery,3
2018,Alat restricted my account... I upgraded it since last month... But they refuse to open back my account... I thi k they trying to scam me.. Is the economy not bad enough? Why trear a customer this way,1
2018,I've been tryna sign up with my gmail account and password and they keep on telling me my pin us not up to 8 characters and trust me it is more I'm fed up,1
2018,Very good app,5
2018,Great app,5
2018,Good,5
2018,Z very simple to understand OK,5
2018,Superb app,5
2018,"Alat is the bank for the future. But I can't use my card for online payment and I don't know why, pls upgrade ur card for online transactions.",3
2018,Best Mobile Banking App with a paradigm of a global standard digital banking platform,5
2018,Good,5
2018,Good App,5
2018,Very good,4
2018,Good,5
2018,"i can't even log in with my wema mobile banking and suite account, seeing that, that version is no longer available on play store for download.",1
2018,Lovely app,5
2018,Best for everyone,5
2018,I love this App,4
2018,I think is good,5
2018,Best app,5
2018,"This is one of the most innovative banking products in Africa. I love the initiative so much, saving with the goal is so amazing as i can get 10% while i save. Nice app design. Well done to the team in charge",5
2018,Its good,5
2018,It really good and easy app,5
2018,Fantastic,4
2018,NOT yet,5
2018,It ok,4
2018,The app dey totori my belle,5
2018,Having issues with my card for a while ive called severally i even did a screen shot pf the error message its giving when i try using it online still no response . I cant use my card online n i cant use it at the atm machine i think im just going to.close down the account. Its not cool,3
2018,Ice,5
2018,Its perfect,5
2018,I like it,5
2018,It's the best online banking ever,5
2018,I can't fund my account from my bank account because its not on the list of banks shown .. Its GTBank by the way,4
2018,Google play is the best,5
2018,Useful links,5
2018,Alat is great...What a wonderful app.,5
2018,Cool,5
2018,Awesome,5
2018,Its OK,3
2018,Welcome development,5
2018,Excellent and reliable application,5
2018,"Alat is the no 1 digital bank in nigeria, beautifully made, u can do everything banking on alat without visiting d bank. With u all d way...",5
2018,A really cool & convenient way to make payments,5
2018,My comments cant tell the love I have for it,5
2018,Wow this is great you guys made it easy from me to open an account without going to the bank to waste my time and be stressed out and going back for my atm card thank you very much keep it up,5
2018,GREAT APP Deleting asap.takes 4eva to generate account. Email sent not replied...1 week no reply. End this!,5
2018,I'm truly fascinated by this App. The fact that one doesn't have to visit the bank to make a transaction is truly a relief. 👍👍 WEMA Bank.,5
2018,I just created my account but funding it has been challenging I tried my card it didn't work also tried mobile transfer it's saying invalid account number I talked with customer care 2 times still no result and I need this account urgently,4
2018,Good,4
2018,Super,5
2018,"It's a great app, but it's slow Just a little improvement and we're good to go.",5
2018,Nice app,5
2018,Better experience.,5
2018,It a perfect example of 21century but you have to work on the slow network and the customer representative. 👍,5
2018,"The Website live chat so poor, The customer representative too slow in replying to conversations And also try to fix queueing, I can't wait for an hour for you to respond to me that's so crab Although Alat is a new Digital banking everything can't be fix or moderate at the first of creation but try to consider and fix all this problems ASAP. I want to ask why can't you allow Checking Account with credit card too. We know savings with debit card, Try to initiate International bank features like USA. Thank you.",3
2018,its good,5
2018,Nice,5
2018,"One of the best app, as I got it and saw all the amazing features I transferred most of my money to it, it so cool",5
2018,Great app,5
2018,Nice,5
2018,This is a perfect example of 21st century initiative. ALAT leading in entire Africa artificial intelligence space. Alat truely your bank your way.,5
2018,Very good,5
2018,"The app is just useless, can't use, can't sign in and all. It is totally useless",1
2018,Does quite well for a banking application of same class,5
2018,"This app is super awesome.. Nice improvement, but I really need to know if i can receive money in Dollars..?",5
2018,Good,3
2018,I love this app it's wonderful,5
2018,This is the best Mobile App ever in the Banking Industry in Nigeria.,5
2018,Improving,5
2018,"No happy about this app. Called, sent emails and went to the bank to speak to Customer care rep, but wasn't able to create any personal savings. I don't get replies anymore from emaila and now, I'm temporarily blocked....it's been 2 weeks You need to work on the password, logging in blindly is not helping.",1
2018,Nice app,5
2018,"It's a nice, I love it",5
2018,Very lovely app,5
2018,This app is a full package,5
2018,Useless app,1
2018,Good,5
2018,Great app,5
2018,Good too use,5
2018,Kuddos,5
2018,Wonderful app. I totally love it!,5
2018,Love banking with u guys...,5
2018,Nothing🙄,5
2018,Great app,5
2018,Itz a great app,5
2018,It's ok,4
2018,Good 💯,5
2018,Good,5
2018,Fantastic App. Makes saving easy.,5
2018,"Yes, it's a great app indeed..",5
2018,Its amazing,5
2018,Wonderful,5
2018,Nice app,5
2018,It's great. Perfect saving. Great security. Fast response. But must we upgrade to use stash??? Lost one star cause of that.,4
2018,Transactions made easier and app is so unique with loans and savings. Beautiful work.,5
2018,The app is fantastic but other Banks should be included on the fund my account option.,5
2018,Thanks for being me here,5
2018,Best bank app,5
2018,It's been 48 hours and I haven't been able to fund the account,1
2018,FIX YOUR USSD TRANSACTION AND I WILL CHANGE MY MIND AND GIVE YOU 5 STARS,3
2018,"I would encourage everyone to get an account opened with Alat,the first digital bank in Nigeria..",5
2018,It's an amazing app. It's as fluid and easy to use as can be. It provides end to end banking experience without hitches. It's been à beautiful experience using it.,5
2018,"The app is just so useless that when you have money in your account you wouldn't be able to login, it will tell you incorrect password even thou you're inputting the correct password",2
2018,About issue of setting date you have to look over the matter,3
2018,I dnt need to stress myself to run my transactions or complaints... I love this app so much,5
2018,Wow its great,5
2018,The app is okay,5
2018,Can't seem to set a new pin even with my token thereby can't do any transaction with it,1
2018,Exceptional app!,5
2018,Its very effective,5
2018,Very good application and wonderful interface,5
2018,Nice,5
2018,I like this app really,5
2018,Good app,5
2018,Help us correct our date of birth directly,2
2018,I have never see an app that is good for transaction like ALAT. I can do all thing in my house without going to bank.if all bank can do like ALAT Nigeria bank will have been the best,5
2018,"The latest update is a total rubbish on ios devices I regret upgrading to the latest version on my iPad, after typing my mail and password it just hanging so frustrating..",1
2018,Very good app,5
2018,You guys should enable fingerprint facilities,5
2018,Alat is great for payment,5
2018,"For me, it's a good app and welcome development. I don't need to enter the bank to get things done.",4
2018,Dope,5
2018,Good,5
2018,It needs continuous improvement,5
2018,I love it,5
2018,I don't believe Alat does a great transaction online,5
2018,"I have been trying to download the app for 12 hours it just goes back nd forth frm 30% to 25% i wanted to download cos i heard they can give u loan online without stress but after reading all the reviews here i thank God i didn't succeed, this app has nothing to offer",1
2018,Brilliant,5
2018,Bad,1
2018,"I don't know what kind of bank you people run where account documents take over two months and still not verified , I'm stock to #30,000 and today after update the app was unable to even display my account balance. What if I have millions there? This app is not advisable at all until upgrades are done and issues solved",1
2018,"Pls work on this update 3.1.0 other versions have been amazing. I have been getting ""login error"" after upgrading to 3.1.0",5
2018,"It's a good bank app, equipped with very good services. The app doesn't refresh automatically except you log out and Log in back. Apart from that, I'm satisfied with their service.",3
2018,Fantastic app,5
2018,Lovely,5
2018,It really good and work perfectly I am really appreciate the alat ap,5
2018,A friend lead me to this bank and am really enjoying it,5
2018,"Awesome, Please fix the bug Perform Steady real time service",5
2018,Need improvement with payment receipt,5
2018,Good,5
2018,"I'm not happy at all because I have sent a mail and even called to see if my contact address error can be fixed, but up till now, nothing has been done. How would one create an app and not put the capital city of a State... There is no Yenagoa, as city under Bayelsa State, rather Yenagoa is found under Rivers State. Please fix this. Thank you. Regards, Sunny Ekpe.",2
2018,Very bad app I fund my account from my first bank and the money wasn't remediated to my wema bank its has happened twice now wema bank return my money.poor customer services,1
2018,Best banking app I have ever seen.,5
2018,Superb,5
2018,It's lovely,5
2018,"This app keep messing up my business, i have been unable to successfully make a transfer for once for over 4 months of merging my WEMA to alat. Very useless app",1
2018,The App is fantastic!!,4
2018,I think it is more convenient and time saving,5
2018,Great,5
2018,Superb,5
2018,Very nice application,5
2018,I love my ALAT,4
2018,Since i downloaded it..have not been able to do anything.. My acct hasnt been showing on my dashboard,2
2018,Good,5
2018,It's a perfect app,5
2018,Great,5
2018,Can i use the app move money from international banks to local bank??,3
2018,Have not gotten anything from the app but want to believe its a nice platform.,5
2018,It's a Good app but there customer service is wack..they don't pick calls when a customer calls them,3
2018,Best app,5
2018,This app is cool and I have to bank with wema Because of tge app and the master 💳 card issue free oooo... Thanx wema,5
2018,Nice app,5
2018,This app is not good i tried to log in its says login error and they can't link my bvn i don't trust this app it's try to steal your personal information,1
2018,App crashes continuously on Android 7.0 please fix,2
2018,"Keeps telling me ""no account found for this profile"" frustrating.",2
2018,I love this app,5
2018,Can't sign up. When I get to where we upload images and signature it's not able to collect both datas. Shame was really looking forward to using the app.,2
2018,Nice app,5
2018,Awesome,5
2018,Let me try,4
2018,Great work ALAT is doing by making life super easy.,5
2018,This is nice xos i can now have accea to my account with just one step logim,5
2018,This is the easiest online banking I have used so far. Easy to create an account and its got so many features.,5
2018,Very simple and easy to use,5
2018,I love this bank ...God bless u guys,5
2018,"This alat nonsense is very annoying. WEMA has to train their agents that help in the registration because some of them are not qualified . Firstly I registered , only to login and discovered that the agent that registered my account used a wrong email , secondly , I wrote an application to change the erroneous email , the email was changed ( supposedly) but I tried using the password reset platform , yet all I keep getting as response is error messages that something went wrong . Everything has always been going wrong with this alat platform . I can only rejoice because I've not deposited any dime in the account at least for the fact that I love internet banking .",1
2018,ALAT Loan is scam. You can not get loan until you do a saving of some money. You must have money in your account before any loan is possible. Let's say you have 100k on your ALAT Account. For you to get loan of 80k you must do a saving of 100k. After the goal saving is completed. ALAT Will not release your complete money until you pay the loan. What's the point? Rubbish!!!,2
2018,"I can't register It keeps writing ""sorry something went wrong"" I've tried so many times to register",1
2018,Easy to use.,5
2018,Good app,5
2018,Good to use App,5
2018,"Very good app, however Alat needs to do periodic checks and release updates to fix them asap cus this is our bank",5
2018,"I went to Wema bank to withdraw around 6 day before yesterday I was debited and the money was not given to me,this is the third time this is happening I filed a complain yesterday,u did not return my moments first time was 15,000 2nd was 500 now it's 1500 pls return my money it's already 24 hours please",1
2018,Perfect,5
2018,Very good app,5
2018,Easy and understanding,5
2018,Wow,5
2018,I love this app,5
2018,This is the best banking app I have ever seen. It is simply the best.,5
2018,"Utility bill for address verification sucks. For over 3 montha or so. I still cant get my utility bill verified. Yet it bears my full name and my address number on it. If you cant verify and authentic EEDC bill then why is dis for nigeria? Also my bvn is connected on this said app, why the futile process of verification?",2
2018,Alat App Navigation is user friendly & fast.,5
2018,Really love it,5
2018,KEEPS TELLING ME SOMETHING WENT WRONG,1
2018,Why did i even register to wema....my alat pin they just blocked it for no reason.....i changed the pin is still blocked...am so fraustrated with dis bank....even my atm i cant do online transaction I called customer care over 15 times. They keep telling me that it has been resolved. Funny enough it takes my credit... This bank is messed up,1
2018,Nice one,5
2018,Find it difficult to applied for small loan it keep telling me to upgrade it which I have dome,3
2018,I like Everything about The app,4
2018,"I couldn't get pass the last page for registration, keeps telling me my email account isn't the one linked with my bank account, I have called and made several complaints to no avail...I just hate the stress and agony and of course the cash I've been exhausting to get this app to work...Awful customer care service...Totally gutted!!!😠",1
2018,Please what we that already have account,3
2018,"Great app, very easy to use.",5
2018,"After i loqqed in, my account balance is unable to fetched (view) and i cant do any transaction",3
2018,With you all the way,5
2018,"So far, so good",5
2018,Just good to use for anything,5
2018,It is very okay,5
2018,Good,5
2018,SuperB. Mobile Banking at it's best.,5
2018,Great,4
2018,Can someone who doesn't have a wema account get a loan from you guys?,3
2018,Great innovation,5
2018,Good,5
2018,ALAT & WEMA are two different things. Merging both is bullshit. Alot of people are not interested in this so called ALAT of yours. But it's like your forcing everyone to have that account. WEMA mobile app no longer exists. I call this BULLSHIT 😠😠😠,1
2018,"READ BEFORE YOU START PUTTING MONEY.I hate ALAT with passion, when I first opened this account all was good, until I have meaningful fund and my account was restricted. I upload my utility bill and it was reject just because my house has no number,How many house in Nigeria has number? Funniest part my BVN is connected why do you need utility bill again. Their customer service is worst on earth because they will lie to you""your issue will be resolve before closing hours"" but it will never happen. If you are saving for the ☔ day,please stay away from ALAT, this is a legit Wat of scamming customer and depriving them access to their funds. I will call lay hands on one if the cs that spoke with me and I show them people.",1
2018,World best First class app and a very interesting one.,5
2018,"I'm a new user, How do i fund my account pls? The fund account column is not functioning on my app.",3
2018,Very nice Banking app..... Gives interest on Goals,5
2018,"Alat made my perception about banking very different. Its simple, convenient n customer friendly. I have other bank app but I choose ALAT bcz its incomparable... Keep it up wema..much love",5
2018,"Am short of words, I really don't know how to express my joy for this app. Especially the new features in it.",5
2018,Easy to use,5
2018,Great app,5
2018,"This is a great banking app I've ever seen.... Keep it up ,,,, we all love it",5
2018,It's ok,5
2018,Excellent! One of the Best apps in Mobile banking. Keep it up!,5
2018,"I can't put d right figure to transfer and can't practically use the app..... the figure jumps when I tried tranfering money, ... the most annoying, ""adding many zeros than necessary/needed"". Crashed when tried to send money with app.",1
2018,Nice innovation from Wema Bank...it's one of the best things that can ever come to the banking industry,5
2018,"I can't upload my signature nor my passport. The application keeps crashing. I can't transfer my funds, my account has been restricted.",2
2018,"I spent over 4 hours just trying to register. I keep uploading my picture and signature, once I upload the signature it deletes the passport photograph and refuses to upload. Do you guys test your app?",2
2018,Works well,5
2018,It's Awesome,5
2018,This is wow I love it,5
2018,It's just the best app ever,5
2018,Good one keep it up,5
2018,ALAT is a wonderful app for cash transaction.,5
2018,Great app in the recent time much love,5
2018,"Wema Bank Wowed Me This Time. ALAT is just an amazing App, its design is so simple yet easy to use. I downloaded it after an Ad i heard on radio and it became a dependable companion ever since. It literarily banking made easy, everything done online without hassles, or paperworks. Keep it up Wema Bank, this innovation shall be televised. You blow my mind.",5
2018,"Thumbs up, a perfect app",5
2018,First of it's kind,5
2018,It's great,4
2018,Its pretty okay after all documents are uploaded successfully 👍,5
2018,The app is not optimized for my device so I can't update it neither can i have access to my account,1
2018,It is bad.,1
2018,Best app for my financial transactions. Very easy to use and understand,5
2018,This is the best mobile app I have used ever! It is truly a digital bank strongly recommended for all young minds. This is new revolution in Banking....,5
2018,Awesome,5
2018,It makes banking so easy to do. Thereby makes my life easy,5
2018,The best,5
2018,Nice app,5
2018,Amazing app. Banking made eazyyy,5
2018,Great work team ALAT. Banking has never been this easy.,5
2018,It's absolutely a great app,5
2018,"Really a lovely way to save money using the ""goal"" with huge 10% of ur 
saving plus the ATM card is free as a first time! Thank you Wema",5
2018,"I have a wema account before now I want to switch to Alat. Is it possible 
to do that",3
2018,"Absolutely lovely, thanks a lot...it's still a bit slow and unresponsive 
though",5
2018,"How can I upgrade it, it says I should upgrade it before I can get loan",3
2018,Best digital bank,5
2018,"Pls is this a wema bank account... I signed up for this and I was given a 
bank account so I'm asking if it's wema or what please I need to know cuz 
I'm loving this app already and can I go to wema bank ans request for ATM 
card if this is supported by wema thanks",3
2018,Great!!!,5
2018,Perfect,5
2018,"This app meets all my banking needs, it is simply awesome.",5
2018,It's perfect,5
2018,Okay,5
2018,Great and reliable,5
2018,Really fantastic,5
2018,Superb app. Great work. But how do i upgrade from lite account?,5
2018,Best of all bank app 😘😘😘😘I will always help in promoting you,5
2018,Very nice,5
2018,"Well i started using alat it was fine until yesterday when I went to gtbank 
atm to withdraw 15k,the atm wrote unable to dispense,and I checked my phone 
alat debited me without money I went online to complain,I even went to Wema 
to complain u said after 24 hours it will be refunded it's 24 hours already 
it's still hanging online my money is not yet back,today again I should go 
and use pos to withdraw 500 that's there ooo pos wrote transaction declined 
after like 5 mins u debited me again I complained u said after 48 hours u 
will get back to me pls if it's a problem with the bank or app pls I really 
need my money back am using God to beg u pls u can take the 500h o need 
only my 15k the money is not for me pls I beg u pls",1
2018,"This is the best mobile App have ever seen in Nigeria banking industry with 
lots of over ridding features that makes it stand from the rest. All 
banking needs in one single digital app starring from full fledge account 
opening. Kudos to Wema bank",5
2018,The best banking App I've seen so far,5
2018,A fantastic mobile digital bank from Wema bank,5
2018,Alat is a magic!,5
2018,The best digital banking App.....,5
2018,"I have been trying to sign up and I have tried soooo many digits but it 
keeps rejecting them and saying they must be up to 8 and its getting 
annoying because I have tried sooo many passwords",3
2018,ALAT is sure,5
2018,"I've just set up my account and right of the bat I see areas that need 
improving. 1. Provide a FAQ page inside the app 2. Seeing as this is yet 
uncharted territory and revolutionary in the Nigerian market, you might 
benefit from a complaints/ suggestions box within the app (in addition to 
the transaction report page) 4 stars for innovation and a stylish app, will 
update my review after thorough usage",4
2018,Does it work with other banks,4
2018,I love it because it makes banking easy and appreciated,5
2018,"This is an amazing app! Banking made very easy, Nice work wemabank👍👍",5
2018,"The app is fantastic and really user-friendly. I urge you to spread the 
news of this award winning digital bank",5
2018,Good for monetary transaction.,5
2018,Best digital app... Very easy to use and quite convenient too,5
2018,Fantastic place to Bank!,5
2018,The best thing to happen to banking,5
2018,Best bank app ever,5
2018,"Alat is the best digital banking app ever, its simply the best.",5
2018,Love it,4
2018,Perfect.. No other app beats this 😘,5
2018,Best!,5
2018,"With the additional features, ALAT all the way for me😘",5
2018,"Fantastic and delightful experience of seamless banking without visiting 
the bank.",5
2018,Great job from wema bank,5
2018,"I don't get ALAT Godwin. If you come get ALAT God Win God Winooo.😅 ALAT 
APP na ebe ano. The African most digital Bank. Are you talking about the 
Convergence? That one na Booom!!!!!!!!. Thank you to Wemabank Plc",5
2018,"Digital bank all the way, its so easy to use!!! I get to carry out my 
transactions with ease",5
2018,Its true the bank experience we need,5
2018,"Alat is a brilliant innovation. Since I downloaded It, I have been 
transacting on my account without visiting the branch. The new version is 
awesome.",5
2018,"I have always longed for a day I will get off the annoying journeys to 
banks. With Alat, i have my banks in my palm. These folks are simply 
maintaining the lead!",5
2018,Very innovative.,5
2018,"The App is like having a private bank in your pocket. You can do whatever 
you want at anytime. I love it.",5
2018,"This App is the Bomb! Time to get on the Alatjet is now! Excellent Job 
wema💪",5
2018,"This is the best mobile banking App ever! So lovely and simple to use. Now 
I can access my other banks accounts from the ALAT App. I call this banking 
made easy. Thank you Wema Bank.",5
2018,Best banking app. So easy and convenient. Love it,5
2018,"Alat is d best. Easy to use and works perfectly. With Alat u can plan ur 
savings and also get quick loans",5
2018,"This App is bam!!! sooo user friendly and very fast....no delays... no 
stories...log in and do your transactions sharp, sharp. Oshaprapra App. 
WEMA Bank!!! una too try. Gbosa!!!",5
2018,Undoubtedly the best of all........,5
2018,"The Best Banking app in Nigeria. I haven't been to bank for many months 
since I have been using this app",5
2018,The features of the app are so relieving,5
2018,"It's great, easy to use",5
2018,Pls download ALAT app to your financial freedom.,5
2018,"With regards to paying my domestic staff of seven, payment has never been 
this easy! I just schedule the payments on my phone and the payments are 
made on the specified dates. Same goes for my suppliers too. Just the tip 
of the iceberg for me, it's really made life easier. Thank you Wema Bank 
for this great app!",5
2018,Best app ever......... Awesome to have on your phone.,5
2018,"Its very simple as A B C but when I want to apply for loan I have small 
problem it telling. me to update to alat lite which I don't see here pls 
how can I get it? From daniel",5
2018,"Easy to use, a wonderful app",5
2018,Fantastic banking app,5
2018,ALAT is fantastic and Indispensable to me,5
2018,The app is very responsive and reliable,5
2018,Great app ....banking made easy,4
2018,"I have come to believe that this app is the one to stick with as the level 
of improvement and mind-blowing additional features within the last one 
year are unprecedented. These guys certainly are not just the first Digital 
Bank in Nigeria but they are determined to remain the best. This is one of 
the extremely rare cases I hope to get the opportunity to rate 10*!",5
2018,Amazing innovation.,5
2018,"Banking made simple, fun, sweet and easy. Alat is the real deal",5
2018,Its an amazing app. The experience is really nice,5
2018,Super dope app.....its worth the hype,5
2018,"There has never been a better way of banking. Now I can track my spending 
and manage my finances better. Great job ALAT. Banking just got a whole lot 
better😊😊",5
2018,Easy banking ....i love the savings culture platform,5
2018,"ALAT is convenient and has helped me to be a diligent saver. Kudos to the 
innovative Team",5
2018,Very good app,5
2018,The app is very useful and user friendly.,5
2018,Awesome platform,5
2018,"Very apt and easy to use. I can use just one hand to make a transfer and 
zoom it credits. Just awesome",5
2018,Excellent app.,5
2018,"A fantastic app that does everything for you; it starts from account 
opening to meeting your everyday needs and information about fun events.",5
2018,"This is the best thing that ever happened to the banking sector.. It's 
wonderful",5
2018,The most simple interactive banking application ever! I absolutely love it,5
2018,I love this app...its so wonderful,5
2018,Awesome...banking just got better,5
2018,Best banking app ever used.,5
2018,Alat is a good app and it is the easiest bank ever..I love it.it is dope,5
2018,The best app in Nigeria so far...truly digital,5
2018,The first and only digital app in Nigeria and Africa... Love it😍😍,5
2018,The app is awesome!!!!,5
2018,Fantastic app.with u all the way,5
2018,This app is lovely.,5
2018,One word AWESOME😘😘😘,5
2018,"Wow, this app is lovely..... It's all I needed.. Thanks alat",5
2018,This is the bomb.,5
2018,Absolutely user friendly. More like your lifestyle in an app.,5
2018,"Nigeria banking made easy! It will be good if you also include sending 
money abroad through western union or so! Then i make it 5 stars",3
2018,"Fantastic, very efficient and effective",5
2018,"Very digital bank app in Africa, so sleek and easy to use and secure also. 
Well done team Alat by Wema",5
2018,Superb application,5
2018,"The app is awesome. This is the best deal to avoid the crazy crowd at the 
banking halls",5
2018,Great app. Very good & efficient. Banking at our finger tip.,5
2018,Best digital bank ever.,5
2018,Fantastic app,5
2018,"Banking made easy and convenient... Full digital bank, my favorite feature 
is Alat goal😍😍",5
2018,Very ok meets the challenges of digital banking,5
2018,It's simply convenient and a total banking package,5
2018,The App is so simple to use and saves time,5
2018,"AlAT .. is a life saver... the stash portion helps me manage my funds 
effectively... also having to view all my accounts in one app is just mind 
blowing... kudus.. Alat",5
2018,The best mobile banking app ever,5
2018,Transacting is really seamless. Kudos,5
2018,ALAT App. Life made easy. Love it,5
2018,Simply the Best,5
2018,Wonderful app,5
2018,"Its indeed an exceptional app. I really love alat by wema. Since I started 
using it, it has made banking easy for me, I recomend this app for all.",5
2018,"Alat by wema is just the bomb. If u haven't tried it, u are really missing 
out",5
2018,Great app,5
2018,This app is cool with useful features# Good work,5
2018,"It's a very fresh and innovative app... Especially the western union 
feature...Nex-Gen stuff",5
2018,Splendid.,5
2018,"This is a great and innovative product to meet financial services with ease 
and without stress. Gives you comfort in performing ur transactions. Thumbs 
up guys, 1st n the best",5
2018,Easy to use,5
2018,Convenient and investment APP,5
2018,"Banking Never Get Easier... ALAT your bank @ your finger tip... Do it all 
on the GO...",5
2018,"This App has everything I need to make my daily transactions seamless. The 
Investments option is loaded with mouth watering Interests",5
2018,This app is amazing,5
2018,Excellent piece,5
2018,Great👍,5
2018,"Alat is a very good App that I use for my day to day activities. Great work 
by Alat Team.",5
2018,It's the best thing to happen to banking in Africa in the last 5 years,5
2018,Alat by Wema is just too much. The best digital bank in Nigeria,5
2018,Please is it only those with Wema bank are beneficial?,3
2018,Love the interface. Makes the app easier to use.,5
2018,Excellent application. First digital bank,5
2018,"Mehn.banking as never been this easy. Except I really don't know what the 
card maintenance fee is for",5
2018,Love it's description,5
2018,Awesome,5
2018,"You guys seriously need to work on this app and on your website, it's full 
of errors. Cant setup ALAT pin try doing that online (online.alat.ng) still 
the same...",1
2018,"So easy to use, opened an account right from my phone, truly branchless 
banking 👍👍👍",5
2018,The most user friendly banking app. Thumbs up Alat,5
2018,It's a very good app for savings,5
2018,"This app is simply the best. I hardly visit the banking hall for anything. 
Good for anyone who is patient enough to read and follow the necessary 
steps. If you can, be rest assured you would have no problems with this 
app. 👍",5
2018,Excellent,5
2018,The best banking app ever... thumbs up,5
2018,So grateful for an app like this. Stressless transactions,5
2018,Great for savings,5
2018,Great app,5
2018,"This is a whole new experience. I'd probably never have to step in a bank 
ever again",5
2018,The fact that this app makes me set goals financially is really amazing,4
2018,Nice,5
2018,Very nice👏👏👏highly recommended for saving,5
2018,"The app is great for saving and the best part is you don't need any paper 
work. Great app.",5
2018,Best bank app ever,5
2018,Really cool app. Makes every thing financial a lot easier to do.,5
2018,"Wow, great App and very easy to use",5
2018,"I recommend this Banking App. The ALAT 3.0 is super dope and loaded with 
useful features. The new interface is cool and no more crashes. Well-done 
guys.",5
2018,Lovely and Innovative app,5
2018,Makes my Banking Experience seamless,5
2018,"The latest update is really cool. Interesting dashboard and I can receive 
Western union payment. Well done guys.",5
2018,"I just downloaded this app. And i tried to sign up but it said my bvn was 
linked to another account. Then i tried to get my password using my email 
but it kept saying i haven't answered the security question! There was no 
question! So how am I supposed log in when i don't know my password and the 
app isn't allowing me to get the password through my mail. Help please",1
2018,Perfect banking,5
2018,Very good and efficient.,5
2018,Very easy to you. I also like the red theme. Keep it up,4
2018,It helped people alot and reduced banking stress,5
2018,Very easy to use,5
2018,"I like it, Merge my savings account with my alat and i will give it 5 star 
🌟",3
2018,Simplicity,5
2018,"The updated version is not working for transfers... The app keeps stopping 
each time I try to make transfers",3
2018,Perfect,5
2018,"This App is just a handy bank... I can improve on my saving culture with 
the ""set goals "" feature... I just love it 👍✊",5
2018,"I am giving this app 3 stars because I got approval from WEMA to edit my 
account details but I can't because if you are from Zamfara, Taraba & Yobe 
the cities are not selectable even after today's update 02/08/18.",3
2018,It does not even open,1
2018,"The new update 3.0 is making that account funding confusing. Everything is 
mixed up.",3
2018,It's perfect,5
2018,"I have tried so many times to register but it's telling me my bvn is linked 
to another account of which I have in no time opened the account before. 
It's frustrating, so please help out",2
2018,This is the best financial app,5
2018,Great App. So easy and flexible.,5
2018,Come on board and enjoy the services i am currently flexing on!,5
2018,"Best banking App in Nigeria cum Africa by a whole mile... Ur bank truly in 
ur hands",5
2018,"Alat By wema is a great idea, just that I'm having issues uploading my 
utility bill,(NEPA bill) cos the address number on the bill seem a bit 
different from the one I registered with. Is it possible that I back this 
difference up with an Affidavits showimg the real number of the house?. 
Thanks waiting for your response",3
2018,Latest banking system,5
2018,"Yes but una too de messed up sometimes your banking network is bad 
sometimes when network is good una go de do rubbish can't signed it I set 
touch pad and you don't bring it again una get issue",2
2018,It's really a very nice and stable application. Love the concept,5
2018,"For Me this is a waste of time and data. It takes for ever to get a 
verification code. It need a lot of technical work on it.",1
2018,"I downloaded this app since yesterday and I can't even sign up. So lousy. 
It operates as if I don't have internet on my phone or as if the app can't 
detect internet on my phone. Well, I think I can quit trying now.",1
2018,have lost the sim i reg the alat account with and it requesting for the pin sent to the number since then have been unable to log in with my new device! any help?,5
2018,Good,5
2018,"Is it a conventional bank account or what? Can business account be open as 
well?",3
2018,"Been searching for something like this for a while now. I guess managing 
income is alot more easier now.",5
2018,A robust initiative from wema bank.,5
2018,"They're just scammers, ALAT gives interest of N1 and deduct sms charge of 
N4... Its just a way to rob people of their cash",1
2018,The app crashes everytime I try to upload a document,3
2018,"How can you lunch something this poor? Too slow. Worst banking app ever, 
you have so much work to do",1
2018,Okay oooo,5
2018,I want to know more about this app.,5
2018,"Am having problems with the app I try registering my bvn , but I never 
receive the otp code, please fix this",1
2018,It's a great digital bank,5
2018,I love this app,5
2018,"Alat by Wema I don't have regrets of opening account with them, just only 
my credit card of which I haven't received over a year now... But the app 
rocks",5
2018,So easy to use. I really love the fingerprint sensor added to it.,5
2018,It's cool and lovely,5
2018,Good,5
2018,Perfect,5
2018,"Horrible app! When people go on any tech project, they test and test before 
launching. However, I don't think there were any single testing before 
launching this app. There are many frustrations this app could give you, 
but I am most interested in this latest one. I CAN'T LOG IN. Whenever I 
want to, the app would tell I don't have internet connection. So, other 
apps I have been using it's magical access not data access? When you design 
app, be more concern about the user experience, not just the money you want 
to make.",1
2018,"It's very cool. Very convenient But I don't know why I can't save goals 
☹️☹️ and my documents hasn't been verified",5
2018,Awesome,5
2018,"I can't activate my Alat card via the app. Why? My account has been 
temporary blocked too.",1
2018,"Good to use but I wanted to set a goal but I was told to upgrade and I 
don't see where to do that",5
2018,It's wonderful,5
2018,"Nice app... Loans stopped working though, which is a real bummer.",4
2018,Great App... User friendly,5
2018,Is a great app,5
2018,Ok,5
2018,Alat is fast,4
2018,"An option to upload a passport photo and signature should be made instead 
of the compulsory camera, as it is right now one cannot complete 
registration in night.",2
2018,"The network connection for the app is too slow. Very slow. Improve on the 
connection",3
2018,"Hi... I requested for my ATM,it's been 5days now, I've not gotten it, I'm 
in Ibadan, what's happening exactly",4
2018,the app is lovely,5
2018,I love diz app. It makes banking easy.,5
2018,Love it,5
2018,"Too slow. Not a native Android App. This should be professional. The App 
should be very fast and handle errors effectively . The idea is great but 
the App need to be improve",1
2018,"Whenever I tried to upload my document, the app keep stopping, pls can this 
be fixed?",5
2018,Easy to use,5
2018,"Great innovation. Banking at its convenience. It's hard to believe this is 
from Nigeria. Well-done!",5
2018,Satisfactory,5
2018,Great app,5
2018,"I love the app, made transaction easy",5
2018,Good,5
2018,"After opening the account to order for my ATM card is now the issue... But 
at least it still a great internet banking",5
2018,"It is very annoying, very slow, and no meaningful response from it, then 
one keeps searching for upgrade ""Alatlite"" and never finds it. This is just 
a waste of time and data.",1
2018,Nice one...superb,5
2018,Easy and save To use,5
2018,It's cool App,5
2018,"i need to know if the application is only for wema bank account holder. moreover, i wanted to sign up on the application but i was getting an error msg",2
2018,Easy to use,5
2018,Great app..,5
2018,It's first of its kind bugs are expected but still top notch,4
2018,👌💜,5
2018,"Have done everything I'm asked to do only for me to request loan and is 
saying upgrade your lite ALAT...plz resolve this",1
2018,The app is a very good one but you refused to give me loan.,5
2018,Very nice app.Recommended 4 All,5
2018,"Registered by mistake thought it was a WEMA Bank account.. Like a standard 
WEMA account. But it isn't. So how can I delete my details and documents 
from this platform????",2
2018,As for me it owk,5
2018,"This app is useless and frustrating I couldn't log in because in all my 
attempt I couldn't sign up with any of my details which was telling me that 
it has been used by another alat user I an fed up of this nonsense",1
2018,"I have not been able to upload my identity card and my account has been 
suspended help please",3
2018,"Since I started using, the card has never worked.... Kept me stranded, 
which was the most embarrassing day of my life... Called customer care 
consecutively for over 1 month.... Its a no no for me",1
2018,"Worst banking app, I have ever and use.... Not a 21 century app",1
2018,"Can't link to BVN due to time out error even after it sends validation 
codes. Not worth downloading",1
2018,"Best banking app have ever known, I love the fact that I can connect my 
parents card to transfer money to my account.... Great App",5
2018,It totally dope....a bank made to suit your individual purpose,5
2018,My password can't work How to create password???,5
2018,"The app does not allow me create an account. It keeps saying ""sorry 
something went wrong on our end"". Can this be attended to ASAP. kindly 
advice.",2
2018,What a nice and friendly app,5
2018,Very great app,5
2018,"How do i update my alat lite please, i've been trying to set a goal it 
keeps telling me to update my alatlite",3
2018,I'm happy I'm part of it,5
2018,Great app,5
2018,"This app is cool, I bank anywhere, it has cut down a lot of cost for me.",3
2018,"This is the worse app I've ever allowed someone to talk me into accepting. 
I was encouraged to set up an account because they said I could save on it 
even though I don't have an account with Wema bank. All info were submitted 
and all my documents were uploaded. But I can't use for anything. 
Unfortunately, I've tried the app with a 5,000 deposit, now I want my money 
back. My husband's money has been hanging for the past two months he can't 
use the app or even remove his money. He has called wema customers service 
and emailed but nothing. He even visited a branch in Uyo, they have the 
worse customer service ever. He angrily withdrew all the money he has in 
the account. If our alat account don't work, we will just assume it's just 
one of these bad investments. And forget everything. #bad",1
2018,Very easy to use and always meet my needs by providing good service.,5
2018,Nice,5
2018,Great job.... Nice one from Wema bank.. The first nd the best digital bank,5
2018,"Just so cool.The only bank App I use now,this app makes me fund my ALAT 
account from my other accounts.Easy access to light loan to stay warm 
before Payday.",5
2018,U didn't response to ur customer challenges intime,5
2018,The app is a nice one,5
2018,"I have been trying to register. Stuck at the password section. What should 
my idle password look like because I have tried every possible password I 
can think of.",2
2018,Must u have an account with wema bank.,3
2018,Great,5
2018,Good work,5
2018,Cool,5
2018,"Wow. I wish I could rate this app more than 5 stars.. I guess this app was 
created for me. Simplified internet banking to the core. For the ATM card, 
I don't know why I get denied whenever I make a request. But great app. 
Kudos, with this we can say there's development in our country",5
2018,The app is always stopping,3
2018,"I have been enjoying this app for a year until 7days ago, I can't login 
anymore it keeps saying you are offline pls check your internet settings. I 
ve done everything I could , I even deleted it & reinstalled new one but 
the problem still persist . pls what can I do to Access my beloved account 
back",4
2018,Easy to use,5
2018,This app making life easier for me it's a good app love it,5
2018,I love it,5
2018,Good,5
2018,"I get stuck at the end of the sign in, keeps telling me something went wrong",1
2018,"i love this app so much. My first digital bank, I can deposit and withdraw 
money as well. Thumbs up",5
2018,Nice app,5
2018,"It's one of a kind, bank the the way you want",4
2018,"Alat keeps evolving, just updated my app and I can borrow against my goals 
at a great rate. If you are not using this app you are on a long thing, 
wish I could rate you more than a 5*",5
2018,The new update has some nice features.. Keep up the good work,5
2018,awesome experience using alat,5
2018,I love The Application... Best bank ever.,5
2018,I love Alat..,5
2018,The new update is awesome. Lending can never be easier,5
2018,I love the app.,5
2018,Reliable,5
2018,Great app...the new lending feature is cool.,5
2018,The new version 2.6.0 is amazing. Good works ALAT. Keep it up guys.,5
2018,Alat by Wema is the way to go .,5
2018,Best Banking ever!!!! My bank in my phone,5
2018,"The group savings has been helpful for my colleagues knowing fully well we 
can carry out our savings without any problem.",5
2018,Awesome app...The new update is cool,5
2018,A bank on an app...awesome,5
2018,Alat by Wema....who could have thought Wema had this in them...thumbs up.,5
2018,"ALAT is in a class of it's own. The best in the industry. First of it's 
kind in Africa.",5
2018,The best banking app out there...Alat by Wema rocks!,5
2018,I am loving It!,5
2018,"I am uninstalling this app for the second and LAST time. PATHETIC SERVICE 
DELIVERY!! My account has been restricted for months, a representative 
confirmed all my details are up to date and promised to fix it; many 
months, emails and calls later, nothing has been done. Please close down 
already",1
2018,Good,5
2018,"I wanted to create an account, was turned off by the fact that to input my 
date of birth I have to scroll month by month from 1997 to my birth year 
and month. Really cumbersome, it's an indication they are not serious about 
the Users Experience.",2
2018,"This really amazing. I love this app and it has helped me save alot. Nice 
one from Wema!",5
2018,"Why is always give me trouble when I uploaded my votes card she we still 
tell me to still upload it why nw and I want to transfer my money he don't 
allow me to transfer it please tell me the reason I regret that I open this 
Alat bank account",5
2018,I cant have access to my card control unit in the app.....so dissapointed,5
2018,"Help I forgot my password and I can't login or activate my atm card since 5 
months ago",5
2018,"Deleted the app. Had issues uploading documents then I couldn't even log in 
anymore",1
2018,"ALAT IS THE BEST BANKING STUFF AV EVER SEEN, THEY GAVE ME LOAN WITGING 5 
MINUTES, MO ERRORS AT ALL,,, ALAT U ARE THE BEST..",5
2018,"My account is restricted, why?",1
2018,"I can't make a successful transfer via the app, it keeps telling me to 
enter amount even when I do",2
2018,I gave it 5 star because it is worth it,5
2018,"It not working at all you only want our information and it very vital, at 
the end you can't loan after given you all, you are getting peoples account 
information, are you trying to have them for bad intention, i want to close 
this account right now",1
2018,"Disappointed! Got stuck at uploading passport and signature. The app closes 
once I click on my picture or signature to upload. Relatedly, i suggest the 
app should be fixed to select pictures from the gallery too instead of 
restricting it to snap shot. Tnx",2
2018,"It good, saves me time and energy of going through the troubles of 
conventional banking system in Nigeria.",4
2018,"I have been trying to sign up into the app for months. It collects my BVN 
confirms my number but then stops me from creating a password even after 
creating different passwords with minimum of 8 letters, characters and 
symbols like it is advised there. Is that the kind of app I'm supposed to 
be saving my money in. I thought of it and gave up eventually. Thanks but 
no thanks. Enough time wasted.",1
2018,Best app,5
2018,"This is the best digital bank ever known to me, I can move money easily 
from my first bank account to my ALAT account even thou my account is lite 
and restricted..",5
2018,Its cool,5
2018,I i cant pick my secret question why...,1
2018,"Keep telling something went wrong. I think there should be a better version 
for a better review.",3
2018,The app is very cool,5
2018,It is easy to use ...and I love it,5
2018,"Great App, very functional with easy to use interface.",5
2018,This Bank i like so much.,5
2018,"I made a mistake during my transaction in my application suddenly they 
block my pin no since d time they didn't open it with all my effort to open 
it thanks .IBRAHIM m.",1
2018,It is wonderful app and first in mobile banking,5
2018,"I just opened the account every thing went well up on till I needed to 
complete other details. I was asked to put in my security answer which I 
had done but it kept giving me invalid answer. Please help out as it is 
getting me frustrated as I have already made transaction. Thank you",4
2018,It works but the size of the update is crazy,4
2018,"The App is very cool....... But come to think of this new update size it's 
too much 81MB for what??? Try to make lite version. The app is too heavy.",3
2018,It very nice App simple and easy to use,3
2018,"It's a great banking app, i use it to recharge and transfer regularly. The 
fingerprint login is such a great security idea too",5
2018,It's the best mobile banking app that I have seen,5
2018,"This application is a prototype of financial institution of world to come. 
This application has never let me down for once even in every sort of 
transactions but there is always a place for improvement. God bless Wema",5
2018,Cool,5
2018,The app is trendy and very easy to use,5
2018,What an interesting bank app,5
2018,I think this is a good initiative from ALAT,4
2018,This app is fire🔥,4
2018,"It's ok but for some months now, I can't buy BEDC prepaid recharge token 
via bills. Money deducted but no token unlike before and it will take a 
very long time to refund only of you keep calling and sending mails. Sort 
it out please",5
2018,Banking made easy,5
2018,"Really great banking experience so far, but how do I edit my location to 
enable me upload complete documents",3
2018,I wish I joined the platform way earlier..Banking made fun and easy.,5
2018,"The best banking app so far. Able to carry out my banking transactions with 
ease.",5
2018,Wonderful masterpiece. Love this app .,5
2018,"ALAT is the best banking service I have ever used in my whole life, it 
makes me to login to the app even if I don't have anything to do with it... 
They make everything easy and beautiful.",5
2018,"I cannot login my account. It keeps telling me I am offline when I have 
active data on. I have written emails Still no solution. What is the use of 
having an app when you can not login to make transactions even when you 
have data. I can only login when I use Wi-Fi. That is very bad",3
2018,"I actually love this app especially when u have a problem and u ask for 
help and they reply almost immediately",5
2018,This app is awesome..this is all the Banking packages u need..,4
2018,Wow! So great never had to visit a physical bank. Well done guys. Well-done.,5
2018,Best digital bank but..,4
2018,Cant select security question after downloading,1
2018,"Just the best banking app I have ever used, swift response time, kudos ALAT.",5
2018,"The app is OK. I'll recommend it to everyone who desire to have a goal 
plan. It's real good.",3
2018,Fantastic!!!,5
2018,"Its the best baking digital app I ever experienced . a trail will convince 
you .",5
2018,It's awesome,5
2018,Good,4
2018,The first and best banking app,5
2018,"The app is soothingly pleasing in usage & navigation.... I tagged it 
""banking difficulties simplifier"" this is just sempiternal...",5
2018,Magnificento,5
2018,The app is absolutely wonderful,5
2018,Extremely ok,4
2018,They give me late delays when I make complaints,1
2018,"Where has this app been since bikonu. App a di uto nwanne! Best app I have 
used yet. Even integrates fingerprint login. Now I have an extra bank 
account without entering a WEMA bank.",5
2018,"I think they need to improve more on the aspect that people should update 
to the lite account, knowing that the bank is not popular that much as per 
for someone to be able to go and update to the lite account thanks.",5
2018,Apps keeps closing,2
2018,Can I use this app to receive western union,5
2018,Its been great so far,5
2018,"Simply, the best.",5
2018,"Wonderful banking solution! Was able to open an account successfully. My 
free card got delivered to my doorsteps and I activated it on my phone. The 
future of banking is here!! ALAT all the way!",5
2018,"This app is stupid, I can't select a security question to create an account 
. And to think I wasted 37mb on this rubbish that's -1 customer for you.",1
2018,"It's the best bank app ever no error no delay I love this app I have been 
using it over 9 months now am one of the ten people to have the ATM in 
ekiti state I will help broadcast it and make many customers for you Alat 
is the best ever",5
2018,Alat is the best... Thanks for being so convenient,5
2018,"It has been a great experience. Just want to say, Thank You! ALAT",5
2018,"The concept is good but the app keeps crashing... and monetary transactions 
is supposed to be done on it. What's the probability it won't fail at 
critical points... Sort the app.",3
2018,I can't still save yet and its annoying,3
2018,I think more awareness should be created,4
2018,Very annoying app. Keeps telling me invalid password,1
2018,Very Good and convenient to use.,5
2018,My account has been blocked temporary,1
2018,Its okay,3
2018,"The whole document ishh can be really annoying, always getting rejected for 
one reason or the other. Calling the customer care is even more annoying.. 
They never pick on time and then your credit keeps getting deducted without 
even talking to anyone.",1
2018,"Am having problem in the signing up password...i input 8 characters and 
number as expected but am still get password error",4
2018,Awesome,5
2018,I think Wema Bank is good for this present day digital demand.,5
2018,Amazing I guess really lookin forward ...I was referred by a friend,5
2018,Nice App,5
2018,"Ve been trying to download d app. But don't know what happened, it will 
download en it will continued downloading again en again.",1
2018,it's ok,5
2018,"The app have been giving me problems for the past two days now... I can't 
withdraw my savings why",2
2018,Just love it.,5
2018,Fantastic,4
2018,Please I want to ask. Is the app only for account holders in WEMA bank?,3
2018,"Nice app, easy to use",5
2018,"My new bank, just gave it a 5 star",5
2018,"It is annoying that they asked me to upload my documents which I was told 
since I have an account with Wema Bank it has automatically synced. I also 
went to a branch to have these documents submitted just to make sure 
everything is okay. I have made deposits. Which indicated successful and 
also was showing active as the time. All of a sudden I get this 
restriction. I can't do anything. I find it hard most times to log in. 
Fingerprints not working. Shows log in error most times. I can't set up 
anything with the app. I've called. I've sent mails I've followed all 
instruction but nothing. The lady at the branch I visited even observed 
that all is indicating that all documents have been provided. But nothing. 
Please kindly tell me how to remove my money I want out and I would like to 
uninstall the app as well. It's not serving its purpose. Rubbish, so bad I 
had let one of the customer's service officers talk me into this. OOnes 
saying I should upgrade my purple savings account to a standard savings 
account. So I hadn't had an account with Wema Bank would you forced me into 
upgrading an account I just liked the way it is? This is frustrating and 
can't be used for anything I had thought would serve. I have all necessary 
documents submitted and even submitted at the branch for this so called 
upgrade but nothing.",1
2018,Its a great app,4
2018,"Large app and not everyone's name is on the utility bill. Might be the 
landlord or someone else.",4
2018,"I am unable to sign up, having issue with password, keep telling me minimum 
of 8 characters. Have entered passwaord tired. Think its waste of time.",5
2018,Good,5
2018,"I couldn't transfer above N100,000 daily even though the App says it is 
N2,000,000. The Alat WhatsApp line could not help either. What nonsense. 
Its better I close the acct sef",1
2018,Couldn't use my ATM card to pay for anything online and it's so annoying.,3
2018,"So far, it's still one of d best banking app if not d best good app.",5
2018,Best digital banking app,5
2018,It owk nd easy,5
2018,"Each time I try to login...the app crashes...this just started today...even 
recharged my betting account, was debited, but my betting account wasn't 
credited. .why..plus the ridiculous charges for paying bills...its too much 
na kilode. .even other banks I've Been with don't charge me close to half 
of Alat. Charges... Nawa oh...I'm now regretting I opened account with you 
guys... Sad",3
2018,"Good very good but they need to allow us to do d upgrade of d app directly 
from d app. Google play store takes long process. Pls",5
2018,"Really good app, so far prompt response to my queries, issues with web pay 
sorted, in all a good platform I'd happily recommend to everyone.",5
2018,"I download the app been trying to register but is giving me hard time I was 
suppose to create my password now put password they said I should put 
minimum 8 characters numbers of latter I put but their still tell me the 
same thing is not going further",2
2018,"I have open the Alat app and account and it still showing restriction on my 
Alat acct",4
2018,"Lovely app with great futures. Wanna use this medium to say thanks for the 
gift as a result of my call to Cool FM about the App.",5
2018,"It's ok, but I was shock and traumatised when I requested for loan and I 
was offered N1000 after I submitted my life history and documents. Even 
Aella, that does not collect any document offered me 10x that. You guys 
need to review your loan programs!",3
2018,Amazing,5
2018,Everytime I try to upload documents from my gallery it stops working.,3
2018,"Pls I need to know more about the 10% interest on the savings goal. How is 
it calculated?",4
2018,It's very ok,5
2018,"Pls I lost the number i used in registering my bvn and I can't get, how 
will I go about it",3
2018,Better,5
2018,I think it is great and would love to be an ambassador,5
2018,"This app is very great. Have been using it for close to a year now and I 
have no regrets",5
2018,Cool,5
2018,"Ever since I started using bank, I have never seen a bank so easy, fidelity 
and many more like Alat Bank, my experience with Alat has been wonderful, 
Customer Care is 247. I applied for my Debit Card on Monday and it was send 
all the way from Lagos to my City close to my house Today (2 days later). 
Thanks Alat and wish u Happy Birthday",4
2018,Good,5
2018,"Mine keep shutting down when I'm uploading a Document or trying to set up 
the card tracker",3
2018,Thank u so much 4 this,5
2018,I can't save in my account....... Says upgrade to Alat lite..... I need help,2
2018,Cant make transfers my money's stuck,3
2018,Great app with brilliant ideas,5
2018,"I regret recommending this Alat App to my friends because restrictions was 
placed on my account since last year which does not allow me to withdraw 
money from it again despite submission of all the required documents.",1
2018,"The Best so far in the digital world 10% interest on savings, free debit 
card, movie tickets, soft loans all on Alat simply the best.",5
2018,"Really! I have no good testimony to share about this Alat. Until I'm able 
to set a goal on it. After all d necessary documents has been uploaded, yet 
I still can set a goal. It keeps saying I need to upgrade my acct. Whereas 
the main reason y I tried to use this Alat is simply because I want to Set 
A Gaol on it.",1
2018,How do I upgrade this alat account,3
2018,"Pls upgrade this app to the one that can assist list dispute a transaction 
in at least 5min, and the one that doesnt initiate the same transaction in 
less than 5mins, am tired of getting debited twice for a transfer. Pls do 
something about it",1
2018,Yet to be used,4
2018,"Since almost a year now I have a dormant account. Uploaded all necessary 
documents required but they keep rejecting saying the address are not the 
same with my ID card. PHED doesn't put full address have tried changing my 
main address to that of PHEd yet still rejected. It's frustrating",1
2018,"This lovely app allow me to do everything easily. Buy, pay and do many 
things online. Even change my ATM card password anytime anyhow. No stress 
at all. I love this app am not just joking. I deleted it by mistake and am 
just download it.",5
2018,"Pls fix this. I already linked my BVN and the system has not generated my 
account telling me to upload signature which I have done still same 
problem. Please help I really wanna use this stuff",2
2018,Great superb,5
2018,"This is one of the best apps so far, everything is going well with the app.",5
2018,My account is still restricted,1
2018,Sweet,5
2018,so far so good still on the 90% for now very nice and so on time to all necessary transactions... love it,4
2018,I am so in love with this App. Its just the best,5
2018,I can't found my account through my USA foreign card again,1
2018,"So far, it has been an amazing experience with ALAT. I am saving 
conveniently and even shop online without qualms. If you have any questions 
or concerns, just go to ""talk to us"" and use any social media platform of 
your choice and they will respond in less than 48 hours and sort you out. 
Email is the best so far. As for ALAT 10% interest when one saves, I'm yet 
to understand how it is calculated cos what I see on my fixed stash goal 
savings as interest is ridiculous. Apart from that, I love love alert. Well 
done 👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏",5
2018,"I honestly don't think it is necessary to upload any form of identification 
since you people have bvn numbers.",1
2018,"I got a problem with my account whenever am trying to log in it says my 
profile has been locked temporarily This app is not good enough",3
2018,I have complained bitterly at wema bank branches about not being able to use my alat debit card. Ever since I got it I have been unable to withdraw money from the ATM or conduct online transactions and yet my money gets deducted on a regular basis. This is really bad and reflects poorly on wema as a bank.,1
2018,"ALAT has been good for me,got my Debit card at the stipulated time promised,get alerts almost immediately I get a credit or debit.Only reservations I have are,the charges,multiple emails and problems faced by persons i introduced in trying to upload their documents,Aside the afore mentioned frustrations,Alat is just good.",5
2018,I have been trying to upload my picture and signature but it always fail to do so. Why can't the pictures be chosen from the phone gallery or must it be that it must be snapped,1
2018,Fantastic app!,5
2018,Good app,5
2018,God bless Akin from wema bank who introduced me to this,4
2018,Fantastic digital bank. I hope all minor issues are resolved,5
2018,Please I can't register my account It's saying that I should try again later,2
2018,Satisfactory,5
2018,"I think Google as well needs to be blamed for not introducing zero stars, maybe bunches of it from lots of people would give Google the idea that this app doesn't worth to be on their platform. Of all the promises given, they sure lack the tech and  mentality to actualize them.   I sent them mesage on Facebook to tell them about why the 2 days their system promised that the verification and upgrade of my account would take hasn't come since 23rd of January despite uploading every documents all in clear version and the address tallying with every documents uploaded, but they still have my account stuck at 90% with, but their page got blocked me from messaging them ever again.    A friend still has his account upgrade ongoing since 4 months already, why the hell would a company be promising what they can't deliver?   The physical card still hasn't been delivered. I think the old school banking is perfect enough compared to this crappy system filled with unfulfillable promises..",1
2018,"The ALAT banking platform is pretty much all round awesome. The interface is beautiful and functional, the functions are easy to find, easy to use. The level of control and information you get over your money is next to none and there are so many unique helper functions that are extremely useful. That said, there are some kinks that need to be worked out, like the account upgrade. Not very impressive currently. I'd also like to see a flexible stash. Where you set an amount you want to save and you place money in the account at will till you get  it",4
2018,Its a great app,4
2018,Awesome,5
2018,Its telling me to upgrade my lite account,1
2018,"I haven't had any issues since I got this app, its really awesome!",5
2018,The app is nice,5
2018,Good,4
2018,"Oh well, alat would have been perfect if only I could recharge and transfer money; if only I didn't have to wait months to get an account upgrade and if only there were no ridiculous bank charges. Summary is, alat is useless to me but I dash you 3 ***",3
2018,It is nice but I can't login again what's happening,5
2018,I really need my account to be deleted from alat's site so I can open another one. Because am unable to access the one I opened cos I dont have the password again. Please am pleading for the last time. Help me,3
2018,"This is really annoying... When I registered with this stuff, I tried finding my account using my Uba ATM but it declined but I was debited from my Uba account the amount didn't reflect in my alat account and I've been battling with Uba since a month to get a refund but they said they sent a mail to interswitch and it was confirmed that it was successful now my money is just hanging. This is really annoying...i need my cash abet.",1
2018,Cool,5
2018,Lovely,5
2018,It's okay,5
2018,Am having issue with my otp,3
2018,It's a good app. It has been pretty much helpful to me so far.,5
2018,I love wema bank with this initiative keep on good work,5
2018,Top notch. You guys are doing great. I can comfortably initiate my transactions at home without visiting any bank office.,5
2018,Try to Request for ATM but can't proceed show sorry something went wrong and I have uploaded necessary documents,5
2018,"Please, I can't recharge with this app since I open alat account. The little money I have there is to text the performance and now fail in my expectations",2
2018,"So i used the card option to add funds to my alat account but since 10 of march till date the amount is yet to reflect,i wonder what to this but if i don't get my refund wema bank  we hear from me.",2
2018,The app is cool...no worries using it.,3
2018,"What give me headache most is this document upload, anytime I uploaded my documents you people will not accept it I'm feed up and I'm just trying to upgrade my account. What is going on?",3
2018,"From my Own experiences with Alat App is fantastic and I Love it. Just requested for Card and within 78hours, I got the Card. The same experience with the people surrounded me.",5
2018,"Please, I forgot my account number. How do I retrieve it",3
2018,"I have updated the latest version of this app and I am still unable to upload my documents, app crashes anytime I try to upload. I don't trust this so called digital banking app. I would hardly advise anyone to join this platform. A real financial institution or platform should be very careful about things like this, I don't know if you guys are repeating the flaws of wema Bank but in a digital way. So many not good reviews from other customers. I don't know if to still give you anymore time to fix this before i completely give up on you. Thanks",1
2018,Funded by account but I have not been credited up till now. Is that how my money will disappear just like that?,2
2018,Too heavy,2
2018,Pls I registered with alat  But am not able to login telling me not recognized my email pls help me out,5
2018,"I downloaded this version its not opening saying unfortunately alat has stopped,I discovered my tone is jelly bean so.pls how can I get a lower version pls reply asap",3
2018,Unable to even register both via the app and website. It never sends the OTP to my phone after asking for all my details.,2
2018,Uhmm still on the issue or funding alat from other banks....the banks list is incomplete...e.g fidelity bank plc amongs others,3
2018,I can't make any transactions on my app except I use the Web... Airtime recharge failed everytime I tried to recharge. I can't pay bill. All I keep getting it the error message.,3
2018,The app crashes anytime i try to upload document from my gallery.. Pls fix on time.. It's not making any sense..  I just uploaded the app right now and I'm still experiencing the same thing when i try to upload from gallery..,1
2018,"This newly updated app is now  making me happy with Alat. Here is my great kudos without any reservation to Alat people for this great well done work. ""Alat Digital Banking is the Bank of the knowledgeable people by reasonable people and for the wise people.""",5
2018,Fantastic,5
2018,"Please when ever I tried uploading utility bill either by taking the picture or uploading it from gallery the app just stop by it self please fix this as quick as possible, Thanks",3
2018,This newly update is always crashing...,5
2018,I have a great experience with banking on Alat. Others should join the train.,4
2018,"I can't even open the app. It says app failed. NONSENSE  That you ddnt make your app compatible with phones lower than 5.1 says alot. Will I be notified when the ""new update"" is available",1
2018,"Hello!  Why my Electricity bill not accepted or verified?  You are requested for street number from the bill that phcn never add residential street number to.  All the phcn bill in my area never have any street number (why we always demand for 10 years experience in Nigeria to be employed? If everyone is demanding for the same experience where do we expect to get that experience from?)   That's why most Nigerian lie when you are demanding for what does not exist in their environment!   If my bill accepted good, if not bye bye to Wema bank...  No bank ever compulsory that street number on electricity bill for me when opening bank account.",3
2018,Very good to Use,4
2018,"If I must give my words thus far,this is a perfect app as I had no issues going through from download to upgrade",5
2018,"I think the app looks great but sucks in the major area of account upgrade. This is the only turnoff for now. Its been weeks since I summited all the required documents for upgrade and Still yet nothing show. I don't think there support is great because I tried sending them a message. No reply even till now. Aside these,d app looks promising...",3
2018,"My Alat keeps crashing. All I keep getting is ""Unfortunately Alat has stopped working"" and this is happening at a crucial when I need to make transactions.",2
2018,Perfect,5
2018,I love it easy fast and durable,5
2018,Great idea from WEMA Bank. You should provide a help link on the app. As for now the app is simply not working and should not be advertised by WEMA bank.,1
2018,I was in love with this app till it start delaying in crediting my online transfer to the account. Please fix it.. My money is still pending in tin air.,4
2018,Can't get pass my submitting my CNN and DOB.  Always something going wrong. What's happening?,1
2018,"Hi. I can't register on the app. Everytime I type my number, it tells me the Alat app has stopped working",1
2018,The app cannot link with the BVN,1
2018,The fact that I can save and still get paid for saving is really encouraging. I love the Goal option most.,5
2018,"The service sucks, I've submitted all my documents for well over 8 weeks, my account is yet to be upgraded, I've sent tons of mails and called too nothing.  I'm shocked that it might take a year to verify my address.",1
2018,So because I want to use the new update I should throw my android 4.4 phone away That's nice!,1
2018,I don't know why this app is so slow and inconvenient to use. Trying to upload my documents and it's keeps crashing. What's going on,1
2018,"Its so frustrating every time I try to sign up and I get to a point where am asked to fill in my bvn,  its always saying something went wrong try again later for almost a week now....  Jeez",1
2018,I hope this is not a spam because after giving my bvn number  it never allow me to do anything again.,1
2018,I have been trying to recharge now for the past 5 days now. It has not been going through. Stupid wema,1
2018,It's the most customer-friendly bank app I'm using. Its features are wow.,5
2018,"I can't save for my project, it requires me to upgrade and HV checked don't know where to upgrade from",3
2018,Worst Service ever  It's been almost two months since i submitted my ID and other files and nothing has been done,1
2018,Terrible service so far. It has been nearly 2 months since I submitted request to be upgraded and ALAT or WEMA Bank is yet to confirm my address and upgrade my account. I wondered what actual financial transactions would look like.,1
2018,"Waste of my time. Every function is just crashing. Took 3 days to do Bvn validation, crashes anytime i want to upload documents. Please test and confirm that your APIs are working properly and works on any Android version before rolling out. At least let things like uploading document and validation be working seemlessly. Opening an account shouldn't be this hard.",1
2018,You guys re something you didnt gv me my card for a month nd u guys said 2 days well u can keep the card and ur money u guys kept there,1
2018,The app is ok. It actually makes banking easy. I've got my bank on my palm.,5
2018,It works well before the new update.,5
2018,The fact that you can stream movies before you purchase a cinema ticket is AWESOME. I Love this App,5
2018,"This app has made life more convenient, saves me the stress of walking into bank branches. The group savings and loan features are wow 💪🖒🖒.",5
2018,"Don't know what happened, but I'm unable to sign up using the app, until I had to go to alat web page before I could actually sign up. Tried several times but to no avail, I've logged in on the app now after signing up on their webpage though, just hope won't have issues when trying to access my funds.",3
2018,The App is OK b4 now....the recent update crashes after downloading it. If u try to open it.... U see this response....Unfortunately Alat has stopped!!!!,5
2018,I like it,5
2018,Please review the latest update. It closes immediately when I try to open the app. Please you need to do something about it ASAP!!!!,1
2018,The recent update is very bad. The app keeps crashing can you please fix this. I still have to upload my documents.,4
2018,Good app rate 5 star,5
2018,The current version 4.0 always crash when I want to open it...pls do something to it. I have not opened my account since I downloaded it.,3
2018,"Please Alat team, since thr new update, the app keeps crashing on my Samsung tab E saying unfortunately, alat has stopped. Please do something as i use this app for transactions and i have savings plan running.",4
2018,Nice,5
2018,"I can't even open or launch the application after I have successfully installed it on my phone. Each time I tried to launch it, it crashes and tells me that ""unfortunately, ""ALAT has stopped"". I find this very disgusting and this has rendered me unable to use it. Moreover, I am an existing user. The problem started with the newly released version.",2
2018,Amazing app,5
2018,Just updated the app and it stopped working,2
2018,"I've tried to save but it keeps saying upgrade your account without telling me how to do that. And when I try to buy airtime recently, it says error and I have strong internet connection.",3
2018,Horrible... Stuck at sign up page...  Sorry something went wrong on our end-- please try again ( for the past 24hrs)  😈,1
2018,The app crashes everytime I click the upload signature or photograph button.,2
2018,I have imputed my bvn buh its not actually going... Its giving errors,1
2018,"I can't sign up,i have try it several times",1
2018,Amazing app,5
2018,It keeps crashing everytime I try to upload  my picture,3
2018,Thanks for working on the pin and password reset,5
2018,"I can't sign up, tired of trying. I'll delete the app after the next try.",2
2018,Amazing application,5
2018,bank at my finger tips. phew!!!! life cannot be more interesting.,5
2018,Love it,5
2018,I like the innovation. But I've been trying to open the application and it isn't responding...,5
2018,It crashed since I updated it and refused to come up again since then .,5
2018,I love the apps anyway,5
2018,Fantastic,5
2018,"1. The app crashes everytime I try to take a picture of Identity card from inside the app 2. The app compresses the utility bill image selected from my gallery too much, making it pixelated and almost impossible to read the text Other than that. Great job",3
2018,My account was activated today to Alat Account but my attempt to create goal I got this error showing card issuer inoperative. What is the way forward.,4
2018,The app is really good.  kudos to the team.,5
2018,I love this app.  Best so far.,5
2018,Fantastic App,5
2018,"Fantastic app. I really appreciate this, it's helpful.  But not understand the issue of Loan yet?",5
2018,Please I don't understand upgrade upgrade that this app keep showing anytime i want to do something serious.,4
2018,Its ok. Comfortable and rest assured for use,5
2018,"Among all mobile banking apps ,, alat is the boss, I never understood when they said I may never have to visit a bank again , but now I think I understand,, bravo to the brain behind this great app, that has brought banking to everyone's door step.",5
2018,Lovely Application,5
2018,Love this app,5
2018,Nice this have thought me so many things really happy I am in this family...,4
2018,"I totally enjoy using this app. So far, no glitches or worries. Thank you for an amazing app.",5
2018,grt app.my card was delivered to my door step.,5
2018,Am very happy on this application,5
2018,"Im a big fan of this app but since I formatted my phone and had to log in all over again, I've been having problems. Usually I use my fingerprints to log in so, I forgot my password but now that I have to log In again, I've tried resetting password but it keeps saying I'm offline and my connection is bad even though my connection is just fine.",3
2018,"First of all, thank you for this opportunity, as a Nigerian I strongly encourage you guys to be efficient as you are now, please keep it up, your customer care for ""now"" is excellent but what is needed is consistency.",5
2018,This is an excellent app please keep it up.,5
2018,It's Good,5
2018,Excellent,5
2018,It has been great using this app,5
2018,Good,5
2018,Very cool app  Love it,5
2018,Now i love alat app,5
2018,Brilliant. Your staff Jesutoromomi introduced me to this and I don't regret it. Thanks Wena,5
2018,"The app is great, I don't have any issues concerning the app so far but I'm unable to make withdrawals or pos payments with my ATM. Please can that be fixed.",3
2018,"Very terrible experience so far! It took months for my account to be verified for no fault of mine, card never works on ATMs, cannot use the card for any online transaction, since I opened the account, it had been one issue or another, customer care are unprofessional and take weeks to respond. This is not a banking service for any serious person. I don't recommend. Not even worth half a star!",1
2018,"Bad experience so far, account not yet verified after two weeks,just got atm, done the needful at my end but still cant use the card to withdraw or pay online, which is the main reason i opened the account, your customer care is also not impressive. Regretting why i even opened the account.",1
2018,"I wanted to pay my loan,,,but app keep saying loan repayment is unavailable, s,, please review this issue",5
2018,Theives they love sms charges,1
2018,Unable to update the app,3
2018,"A very good app I must say, now I can save without saving 😂😂❤❤",5
2018,This app is the first and advance digital banking stuff which enhance saving for all,5
2018,"This will encourage peoples saving, also make some young people busy, very good . I like it.",4
2018,I would have love to rate five CU's i love it because I am unable to set my goal  it said I should upgrade which I have done but all d same.am not happy with it,2
2018,"D app is so wonderful, I love it, one ; d service is fast , u can open a savings account within 10 mins with ur phone and necessary documents",4
2018,The app is just OK good work,4
2018,It's really fantastic... I love it... Buh I wanna save buh tells me I nid to upgrade my account... Pls how do I do dat?,5
2018,"I want to believe it's To enhance individual financial strength,  especially on business, but requesting for updating before ahead of loan is my Big challenge after all the vital information giving",5
2018,A digital bank that is helping youths and making transaction very easy.,5
2018,Downloaded the app but can't even sign in.. Keeps telling me I am offline & to check my connection when my data connection is on and set and working for other apps,2
2018,"Excellent initiative, Nice UI  but this app drains battery in a terrible way",3
2018,It's good,5
2018,Easily lovely digital mobile banking,5
2018,It good and fastest means of banking,5
2018,Very nice app and good for everyone. I love it,5
2018,I can't remember my password to log in and it hasn't been rectified,3
2018,Bad customer service.. Called for 5mins and nobody picked. I also sent an email 5days ago and they still haven't replied.,3
2018,The app is cool,4
2018,Don't understand how to upgrade when everything looks fine,2
2018,It's perfect,5
2018,"I would've loved to award a 5-Star but it took 2 months before my Alat Account was activated after I funded it only to realise it was restricted. Kindly attend to this and inform users before they fund, it might be their last card. Thanks for the app though, it's futuristic.",3
2018,"Pls I have alot of people who are interested  But the apps can't work with their phones  Pls let it work on all version  Is very important  And also, I register a phone with my phone, I put my referral code  But he didn't appear under my referral list Pls making 5 people now, who register under and didn't appear on my list",4
2018,Not happy with alat. They have been given me one issue or the other. It's either this document or that. I have called customer Care to complain yet they still tell me to upload what have been uploaded and verified more than twice. I tire oooh,3
2018,Great app but I cannot fund my account from GT BANK,4
2018,"Nice app,  but please how do I upgrade my app can't find it in app store so as to enjoy the benefits",4
2018,Been having having issues uploading my documents ....passport photography ..I'd.. Signature and others.... And I intend doing something very important today with my funds I seem to be restricted  due to the documents issues..... Already at the bank please I need asap,4
2018,Am on able to sign up,3
2018,"Good but noticed a fault, they only send ur confirmation code to the number that was used to register the  bvn.  So if you have a new line, and lost the one linked to your bvn, that's  the end of the road for you",3
2018,The app is cool but I've been unable to set my saves goal. Sometimes last month I used a wrong password and my account was blocked up till now it hasn't been opened,4
2018,Can't get pass my security question... Its not showing options,5
2018,"This is the best bank I know in Nigeria here ooo.  Easy to use,  no need of going to the bank spending all your day because of ATM card..  I love it",5
2018,Very nice,5
2018,Good product from wema. Is been long i see interest on my savings but Alat is doing for m I can save more hope they won't spoil it,4
2018,I wanna apply for loan and it's telling me to upgrade my account before I could get a loan... How do I do that please...,5
2018,I registered with alat since last year september and till now I have not gotten any account number,2
2018,I just love it. Kudos keep it up,5
2018,It's a good app. Best for online payments when others fail,5
2018,I have been trying to register but the app gets stuck in the second stage where I will have to click on create account and it will say sorry that there has been an error from your end. Please how do I go about creating the account ?,3
2018,Great,5
2018,"90% complete over two weeks now, I've exhausted all the necessary avenue to lay my complaint but no solution yet. I don't think you guys are ready for this",2
2018,It's really really cool... First of a kind,5
2018,The app is a bundle of scam,1
2018,I love alat want to log in for alat loan,5
2018,I like your service keep it on,5
2018,Trying to create a saving goal and it's asking me to upgrade pls how is the upgrading done pls,3
2018,To me I love the app because of the high level of security on the app and very fast to pay any kind of Bill,5
2018,Well the app doesn't take my utility bill because it keep saying it doesn't indicate No. On d bill.,3
2018,Great,5
2018,Really great.  Just a bit slow.   Yeah yeah,5
2018,The app keeps logging out while you are in the middle of something... Please do something ASAP. Asides that its a ★★★★★,3
2018,It's nice,4
2018,"The application is fantastic and seamless but I am still not able to upload my ID documents. Each time I trying doing that, after selecting the ID to be uploaded from my media/picture store,  the application automatically goes off, immediately I click submit. This has been giving serious headache for months now as I wish to 100% complete my profile information processing. Kindly help look into this. Thanks.",5
2018,"In the bid to open an account, all i have encountered is issues. Selfie: issues. Signature: issues. The latest i got this morning is 'reporting an error' gave me an error message. An application has got to have an easy to use interface, people. This one is super frustrating.",2
2018,👌🏿👌🏿👌🏿👌🏿,5
2018,Too expensive,3
2018,It's like having the whole bank to your hands,5
2018,"I would have like to go e 5 star but since I've opened my alat account, o have not been upgraded despite uploading all the necessary documents...  Moreover, I got my Alat card yesterday and since then I've been unable to activate it.... It's saying unable to retrieve  card information....... 🙃🙃",2
2018,I honestly love it...  But guys i think it's time you guys introduced ussd codes to help us use the app even without internet,5
2018,"D digital banking is woa I gite it four gbosalistic stars, pls I am unable to upload my photo, Id card n utility, I don't kno if it to go to wema brach dat is even very far from me, pls wat can I do??? 😭😭😭😭😭",4
2018,Please I want to start doing Goal saving on my Alat lite account but it keep saying upgrade your account since please I don't understand can you enlighten me,3
2018,I love everything about the application. Please keep giving us new features. Am marveled,5
2018,"As I will love to give five stars, since I registered and activated my Alat account, I am yet to be verified whereby limiting my activities on the internet bank. Last year I needed to set a goal but I couldn't because you people didn't verify my account after uploading the necessary documents. That is a bitter experience with WEMA Alat",2
2018,It doesn't work and something else should be done to make it easier to access,1
2018,It makes banking activity easy for me....I love it,5
2018,Alat is just great! People keep asking me what bank is this whenever they see my cool ATM card. Hat's off to the mastermind I no longer need to go to the bank I can operate everything with my phone! Super cool!,5
2018,What is the interest rate on the loans? Not clearly stated here.,3
2018,The upgrade is ok but it crashes some times pls do something about that,3
2018,"Please, I can't see any virtuAl dollar card on  cards on the side bar not to talk of creating the dollar card, how do I go about it?",3
2018,This is just a bank in your pocket.,5
2018,"Pls pls u really need to sack ur fields workers, seems they don't know what they are doing  since last October, they refuse to upgrade my account  to more than 30k transaction per day. I call Alat everyday  but nothing has been done. They keep on saying it's the fields workers job. Na wa  ooo",1
2018,This App and its Service is Exceptionally Wonderful...i recommend it with five star,5
2018,The app keep telling me that my my card details cannot be retrieved,5
2018,Best Digital Bank ever. Thumbs up to ALAT team,5
2018,"Its has stimulant to encourage savings, I love its investment plan and is very easy to operate.",5
2018,"This is what banking should feel like. Some growing pains, but it works like a charm most of the time.",4
2018,7 star apps,5
2018,Useless app. Not useful for daily transaction. Always restricting my account....,2
2018,"Hello Nigerians If you're yet to get this, you're missing out already.  I wouldn't let the customer service rep be till they got my account active.  The goal creation aspect makes it easier for someone to be disciplined as Arkad - The richest man in Babylon.  If Arkad were to be alive today, he'll make we Nigerians to know that this ALAT can make one to be wealthy.",5
2018,Best innovation in the Nigerian banking system so far. Though I just upgraded to the new app so still cant comment on the new things just introduced,5
2018,Since Inception it has been amazing. But I am having a challenge with the new update. Do I have to have fund (sufficient) before I could create a virtual dollar card?,4
2018,Great app,5
2018,Alat is the best.... Kudos to you for your great work...,5
2018,Initially my account is a zero-minimum balance account....but sometime late last year I found out my minimum balance changed from zero to 500...same thing happened to a friend of mine...but I also have a friend that his is still a zero minimum balance account.,3
2018,Just loving u the more with the new features,5
2018,It a good way of doing your bank transactions online. Nice app,4
2018,"I like alat but if you want to start giving loans out,1000 is nothing , what business do you think 1000 can be done with.",4
2018,Am yet to get my debit card after months of opening the account,1
2018,I love everything about this digital bank.,5
2018,You're the best,5
2018,I love going digital and ALAT has provided all I needed. Thumbs up!!!,5
2018,Awesome App Awesome services Awesome updates Awesome features I love 😍 my ALAT  You people should give me award for commenting actually the truth about your financial institution ooo,5
2018,I thought d account is zero account I can't buy airtime I can't transfer my money just stock in d  account...I hate it,1
2018,Good,5
2018,"Banking has been very easy for me with this app, the first of its kind in Nigeria and still giving us a mind blowing experience. ALAT is d best bank in Nigeria.",5
2018,Please I would love to know if the 10% interest is monthly or yearly,3
2018,Fantastic,5
2018,Awesome,5
2018,"This app is so frustrating, downloading it seems to be taking forever. It's not even downloading.",2
2018,Swift,5
2018,"I've been using this app for the past 5month,telling me to upgrade before settling my goals,and I've used about #290,000 for transactions, thinking that they will be giving me money but I did not see anything even the ATM card I applied for rubbish.",5
2018,Cool app,5
2018,This is the best app ever:),5
2018,Though initially it was good. I submitted my drivers license and utility bill .My account still remained on 80% complete. No correspondence to tell me what is outstanding though I sent a mail.  And now I am unable to do any transaction bcos my pin is blocked.Even with an upgrade I am still unable to change pin. Guess I would just withdraw what I have there. So I don't come one day and to find out I am totally blocked out of app and I'll have to start looking for Wema bank branch.... please do something about these issues Wema.,3
2018,Cool,5
2018,The app is buggy and it takes time to log you in.,3
2018,Great,5
2018,This app is so digitally designed to meet our daily needs,5
2018,Banking made easy..!,5
2018,Best Banking App!,5
2018,Please how can i upgrade my account,3
2018,"Ever since the last update, I've been unable to access my account. Something about, ""account details unable to be fetched and process aborted"".",1
2018,The app can not install on my phone,1
2018,Great app. Practical and simple. All you need in a bank at you fingertips.,5
2018,The best online bank in Nigeria. Alat is a stress saver. God bless Wema Bank for this initiative.,5
2018,I need it,5
2018,I cant set  the goals  its telling  me to download update and there is not,1
2018,Best ever!!!,5
2018,"Very easy to use, and am very happy 4 dis app it mk my daily savings continuously",5
2018,This app heats up my phone and consumes a lot of data. Please the devs should look into it.,1
2018,"My best banking experience, EVER! Account activation and all banking activities done totally from my home using my mobile phone. It's amazing.",5
2018,The new app is frustrating. The finger print function is no longer working.,1
2018,It is good app and working great.,4
2018,"The app is a good app though, I gave it two stars because ever since I got my card i have been trying to go to the card control menu, it just keeps on loading forever, I even tried opening on a webpage with my laptop, it still didn't work.",2
2018,It has been a perfect app all the way I love everything it. Though the app still have some lapses but i believe with time it's going to get better,5
2018,"Nice app, but due to the Nigerian network it might not work at its best",5
2018,I put my password and it keeps on telling me it has to b 8 characters a later number and have done that,1
2018,The only time I need to go to the bank is when I want to pay in cash,5
2017,Wonderful bank,5
2017,I cnt download after this upgrade,1
2017,I got blocked from my own account!! It sucks. I have problems making enquiries. And the card I can't use it with pos and at the atm,1
2017,"I tried opening an account, i uploaded all requirements,i was unable to log in anymore. Sent several mail it will not deliver (error message mail box is full) tried putting call through response is we are sorry lines are busy.For an app like this Wema bank should be able to do better.",1
2017,The bank is good..,5
2017,"I don't have  valid idcard, what's the way forward?",1
2017,Excellent,5
2017,Lol this is the best app ever.....,5
2017,It's OK but I can't activate my ATM card,3
2017,Am deeply in love with ALAT,5
2017,Why did you guys blocked my wema and alat account... I couldn't do any transaction since last night and that's very bad cos it chases my customers away. No one want to trade gift card with me anymore cos they thought I was ripping their iTunes and no payment....,1
2017,Very good app and useful,5
2017,"I've been uploading my documents for quite a long time and you people keep on rejecting it. Uploading my student's i.d card, and it's being rejected.",2
2017,Been trying to use the ATM card after activating but it's frustrating cause it doesn't allow me withdraw. But apart from that it's cool,3
2017,Bad App. It keeps calling me a different name. Please unsubscribe me right away,1
2017,Money paid into my account through transfer I've seen any alert yet,1
2017,"The App has been good, it's really giving me good reason to bank with WEMA,  BUT, it's been frustrating all effort to upgrade my account to normal account. Every time I upload my utility bills, the App crashes, I called your customer care and was told to upgrade Which i did and its still doing the same thing. And its becoming tiring. Pls fix. I even send d bills via mail to help email address, thinking they will help, but nah! I'm getting fed up. Pls fix, DON'T WANT A LIMITED OR RESTRICTED ACCOUNT",3
2017,"Please help alat I transferred 17,000 to my alat account but up till now have not received it",3
2017,ALAT is one of the best project ever initiated in banking sector. Keep researching and keep the pace. I stand with ALAT,5
2017,Been trying to set ATM card pin but app keeps telling me Card not found. And I already got my ATM card sent to me. You'll get a 5 🌟 if that is sorted out for me,1
2017,Okay,5
2017,It's telling people not compatible with their devices. Why?,3
2017,This app is the most useless app in play store it's restricted for up to 24hours and you won't be able to use it and if you call their customer care they won't pick and your credit is instantly deducted 🖕🏽🖕🏽🖕🏽,1
2017,Can't upload and get account number,3
2017,I think it a great app.Jt abt to use it,5
2017,"Alat By Wema is technology everyone neea ..Its wonderful,having a bank in your palm",5
2017,"It has been over two month now have been using this app, it amaze me a lot that, it is the fastest and simplest among any other App. Thank you ALAT",5
2017,"Good job ALAT! You made my first class Bank! Truly, it defines freedom and liberty. You made banking for me because everything is fast and getting started is free without visiting a bank building. Thank you for this amazing innovation!",5
2017,This app is great. The best banking app ever! It makes banking fun and easy. Good job ALAT🕎,5
2017,Since I started using ALAT... All money related transaction have been stress free. Give it a try. You won't regret it.,5
2017,It keeps crashing,2
2017,Pleasant,5
2017,If I open Alat account and someone is sending me money via money transfer is it Wema bank will they select to make transfer to me?,1
2017,The app is wonderful,5
2017,"This app (ALAT) is an extraordinary tech, and kudos to the entire team for the regular upgrades... I advise consistency must be maintained",5
2017,"ALAT - My Bank, My Way. Just go #GetALAT and enjoy massive digital Banking experience. Free debit card at doorstep delivery and 10% interest on Savings goal.",5
2017,ALAT is a digital banking system made to ease the average man from the ever stressful banking system,5
2017,U guys should harder,3
2017,"Wow stash cash Top Up, where do you guys come up with such improvements? The app just keep getting better and better.",5
2017,Good,5
2017,Nice,5
2017,I wouldn't have reacted if not for the first problem I encountered  When I enter my Bvn and date if birthday  It replies me that my Bvn could not connect to Bvn service  And please the Bvn number is correct,1
2017,It good enough to save but i have a problem with the app it said i should upgrade my account but i don't know how to,3
2017,"Pls u guys should upgrade my account now it is more than 2weeks plus verifying address doesnt take month nau,haba I just upgraded my account all of a sudden i can't logging again I request for new password, now it's telling me alat pin incorrect What's all this?? I trusted u guys and what i put into ur app is close to 200k upgrade my account nothing now see what i get. Just pray nothing happens to my account.",5
2017,It's wonderful,5
2017,I have no problem with this innovation so far.,5
2017,"Quite a good app to make banking so interesting. Been using for a while but problem started with the upgrade. It crashes each time I want to upload my utility bill so as to upgrade the account. I hope this bug is fixed soon enough.  Above all ALAT is just uniquely unique. Better things coming, hopefully.",4
2017,"Just loving it, but its just DAT the app can chop data for Africa",5
2017,Always crashes after I enter card control pls find a solution to it as soon as possible,3
2017,It's really amazing.....very good once you understand the pattern it's easy All the way I love Alat,5
2017,"It has been 2 weeks since I downloaded this app and till date I'm unable to go past the page where I enter my phone number and click ""next"", as it tells me ""you're offline, please check your internet connection"". I downloaded the update few days ago and still no change. Network is zoom zoom in my area. What else is wrong with the app? Please assist.",1
2017,Nice,5
2017,Battery drainer,1
2017,Cool App,5
2017,"I dont know whats really wrong with the card i was given, they re not sending otp.",3
2017,Good app but I have requested for my card a week now and I haven't seen anything and I read it is usually delivered within two business days. So please what's wrong ?,3
2017,"The person that introduced me to alat, and the people that were introduced to alat, and me have been unable to bank with alat for the same reason.  I have uploaded my i.d card and  my utility bills times without number still my account is still restricted, when i first call the customer care i was told that the documents were not clear enough, i uploaded again and again making sure that i can read whatever i uploaded, so that the restriction can be lifted. But restrictions is still there, i called the customer times without no, but no definite solution was provided. I regret banking with alat because they wasted my time and frustrate my effort and that of my friends . I will delete your app and never bank with again.",2
2017,"ALAT, you are simply amazing... Thanks alot....kindly keep on with the good work.",5
2017,Best they deserve 10 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟  star,5
2017,Nice App  Help to save and make more money,5
2017,Can someone get a bvn number on this app,5
2017,Nice app  But crashes any time i go to card control  Pls fix very soon because I can't lock or unlocky card,4
2017,Nice app,5
2017,pls your customer care line is not functional.. They don't  pick calls and your email? Same...no replies save only automated replies....i can't  see my account details...it says error loading data.,1
2017,"The app is just heavy with 36+ gig download. And malfunctions or stops at interval, it typically depicts the sluggish and tech backward style of the bank when you visit there local branches. Please do not download",2
2017,Please why can't i use this app with my UK number. Am based in England .,4
2017,D app is OK but was unable to generate my account number for me. No ATM collection point In my state,3
2017,"I registered a friend and his account number isn't coming up on the app, the necessary documents have been uploaded but it's still the same issue. Plz help me out here",3
2017,"I love this app, they offers everything they promised and I'm very happy I tried them out.. I got my ATM card after 2days of registration. Thanks alat",5
2017,"The recent transaction part keeps showing error,so i cannot tell my balance..and its been like that since i downloaded it",3
2017,Great and wonderful,5
2017,"The idea is great but the app needs upgrade as it crashes sometimes, and i cant seem to select a city for my state but when i select other states cities will pop up. Since its a digital bank, the app is its primary focus and should be given all attention. Weldone",3
2017,"Just got on board and loving it. BingAds, Amazon Here I come!!!!!",5
2017,This app is fantastic....,3
2017,I cool and easy,4
2017,"I fell in love with concept, open ed an account and uploaded ""all"" documents but my account remained restricted for months. Even the representatives couldn't get it open. I was so disappointed and deleted the app.",2
2017,Best bank apps ever. It help a lot,5
2017,I don't know why it keeps shutting down anytime I feel like putting my passport and signature,3
2017,Its users friendly.,5
2017,What's the hype if I can't event download. Keep loading until it's 99% then says can't download. Just wasting my data,2
2017,Can i use thus app without wema bank acct?,3
2017,Have been unable to download this app for days now whereas other apps are downloading. What could be the problem,2
2017,I can't fund my account and i don't know why,4
2017,"The app keeps crashing, not bn able to assess d app fully, rectify d crashing b4 i increase d staars",2
2017,I think it's a great app. I'll like you guys to check the logic though. OTP is sent to the phone no you registered your BVN with. How about when I no longer use that no? This means I can't go past the BVN stage. This was the issue I encountered.,3
2017,"This bank is the first that will produce a very gud ATM card,  no bank can stand near it",5
2017,Keep it up,5
2017,Its just perfect!,5
2017,Simplicity and strong authentication makes it unique from others.,5
2017,Okay,5
2017,The time taken for customer care to answer  calls is too much .... 😟,5
2017,Nice work team ALAT ... but it will be much more beter if u guys can create an icon in d app or a link where new users can enroll for bvn without going to the bank since It mobile banking...,3
2017,Nice,5
2017,"Talk about easy reach of menu and activities in an app, this app got it. Aside this flexibility, access to control and review your progress with ALAT is much easier, and the fact that I gey bank alert and all I just do is check on the referral page and I know who funded.",5
2017,"I've been trying to set my card control for over a week now but each time I did that, the app crashed....otherwise, it is really helpful..",3
2017,The app is actually nice but most time when I want to fund my account I usually get the 'card validation not successful' or 'request time out'  response even when the transaction is successful I don't get the response.,4
2017,I don't know if the account is zero withdrawal...,3
2017,"Mehn! All these comments/ complaints has got me weakened.. I can't play with my money oh... Maybe, I wait till when the algorithms/code are more efficient..",2
2017,Its good,5
2017,Its nice but the app always crash when I try to activate card for online banking,5
2017,Satisfactory  services,5
2017,"Pls I registered for a friend on my app and since 4 days or so, his account has not been  generated after uploading  d necessary documents (still at 40%).i love d app sha",3
2017,"It help relieve stress of going to the bank, no network issues in POX",5
2017,"i love it, makes things easy and the idea of creating shortcut to the most used buttons",5
2017,Cool digital banking but the app is slow,4
2017,"Av been trying to purchase data but it keeps saying maximum limit 0.00. Av been trying to set my maximum spending limit to 10,000 yet to no avail.",1
2017,"Hello there,   I'd love my account cancelled or closed as the case may be. I forgot the questions and I sent you msgs to no avail...   I'd rather stick to my GTB.",1
2017,"I can't even fund my account!  It's so annoying. I called customer care, they kept me on hold for 20 mins and still no help.  Can I get some help please.",2
2017,Have been trying to log in for a while now but it's not working out,3
2017,you need to work on your customer care service i ve been sending mails but no reply,4
2017,Nice banking system,5
2017,My six digits code is being sent to a different phone number from the one I used,3
2017,"I've been trying to fund my account with my atm, but the app keeps crashing on my galaxy s8 anytime I try to fund my account. It crashes when processing and asks me to restart app",1
2017,Sometimes when someone transfer money to me I dnt get it on time that's just the problem but the app is nice,3
2017,Nice,5
2017,I referred  a friend but am not getting the reward which making not want to refer more friends,3
2017,"I think this app is good, but the app is not flipping horizontally. Pls work on it and make it flip in all direction. Good work.",3
2017,Simple bank,5
2017,I'm unable to update my contact details,3
2017,it lovely,5
2017,Lately the whole ALAT app  just seems crappy  or maybe someone  needs to go back to his/her drawing board. I uploaded all the documents requested and all of a sudden 2 business days has turned into more than 3 weeks . I won't even say anything about the help line...complete waste of airtime while it bores you with a lullaby  for more than 10 minutes....I'm really amazed at the poor service,1
2017,"I love this version. It's an improvement on the previous version, with shortcuts to most used services. Keep up the good work, my alat my bank...",4
2017,more than 3 months now have not receive my card 💳,3
2017,Good app,4
2017,Its very simple to use,5
2017,Alat is an incredible innovation,5
2017,Alat by wema bank is simply the best. Best digital bank in Nigeria. I love Alat with passion.,5
2017,It makes life easy!,5
2017,Pls how can I delete my account,1
2017,I referred 10 People already and yet I have not received the other five thousand that was promised,2
2017,Its sustainable and viable,5
2017,"In love with the app, so cool",4
2017,"For the past two ✌️ weeks now have been calling you guys to rectify my pin 📍 that was blocked for no reason, countless mails that have send. Yet no solution,  I can't use my account for anything, I can't load card with it I can't widraw money 💵 I keep on wasting my airtime calling your customer care, have changed my pin twice to a new one as instructed by your customer agent still the same problem, what do you guys want me to do before you let me make use of my money 💵. Am feeling really frustrated. If you guys continue like this I will close this account and get my money back. Am tired 😴",2
2017,"They send me fake card.anytime i try to activate it with this app it says Error Activating Card. I called, Text and Mail for help since August but no solution til now",1
2017,You unrestricted my account all this month,1
2017,Best bank for many reasons.. Alat is bae,5
2017,Great app. All my banking done from my phone. Stress free.,5
2017,"I am trying alat for the first time, and to be sincere, i am not impressed.. My dashboard does not load completely, app keeps crashing if i try to create a fixed account. I tried to fund my account... It says my account is not accessible blah blah blah.... And even after that... It still crashes..",3
2017,Cool app,5
2017,Quite good,4
2017,Its great.. I love it,5
2017,Whenever I fund my ALAT account it always says transaction failed but it ends up working and also my documents have been verified but the restrictions are still on the account and I can't upgrade my account,2
2017,"Well....the app keeps crashing and shutting down while in use. So I have to keep login in again and again. I will try it few more times. If it persists by Tuesday 24th Oct 2017, I will uninstall without thinking twice.",2
2017,Best of its kind. Congratulations to Nigerian who are using this app. Why? Because I have come across many apps online which are not supported in Nigeria. Now this is own let's use it wisely!,5
2017,I love the app but my problem is that each time I want to create a goal it keeps telling me to upgrade my alat lite account. I got a message that my documents has been fully verified that my account is now fully active yet I can't create a goal .,5
2017,I would have rated it 5🌠🌟 But I'm unable to pick picture from my gallery to upload for my electricity bill It keep closing whenever I want to pick picture for my bill,2
2017,So d new style is to finish our data jus bcoz we wan to download ur app. How can I click download 6 times n it won't install...,1
2017,"Having trouble activating my ATM card, even had to update the app, still no use there. Fix this please.",2
2017,"Hello alat my account is been restricted since 2days ago nothing as been done to it ,please am a students I want to use the money to pay my school fee and if I don't pay it I don't no what might happen have called the customers care and text them also but nothing is done.please do something I will be glad if u dat for me.and make my account active back",2
2017,Good,5
2017,It's a fantastic app,5
2017,Prefer the previous version. My account was without restrictions  Only to update now and see it restricted.,2
2017,"I am so in love with this application ,  it helps me to stick to a budget n save. Good one from Wema bank. Xoxo",5
2017,Call,5
2017,Great app. 1st of its kind in the country. Kudos ALAT team.,4
2017,Awesome I really love it it's the best,5
2017,The app is gooood,5
2017,Secured and best rewarding way to saving money. I love this.,5
2017,I was among the first set of people that registered on this ALAT.. But up till date I have not gotten my ATM card.,3
2017,The house address of an account holder should be written in the e-statement in case of third party usage,3
2017,It's just perfect,5
2017,Not bad,5
2017,Can't have acess to card control,2
2017,Keep the modification up,5
2017,Fantastic applications,5
2017,My account has been under restriction for up to 4months now. Each time I called I was told its address verification issues. I have describe my address but uptill now my account is still restricted and my money held. Please release my account oo,2
2017,But there room for improvement,3
2017,Great mobile banking app. I love it,5
2017,"Awesome App,  makes banking easy,  absolutely no need going to the bank again.",5
2017,It's a nice initiative,5
2017,"Very useful and easy,  kudos for the brainy work",4
2017,Its just a nice app I just loved it,5
2017,"Useless app, just faking people, and still restricting people upon banking with them. For almost a month. They just keep promising and not working",1
2017,Very bad... They will just wait for you to get money in your account and restrict it.,1
2017,"I love this version and the idea of creating shortcuts to the most used buttons. Keep up the good work. Gave 3 stars because there is a much bigger room for improvement especially with the process of verification before transferring funds. Also, when getting my balance statement via mail, my name, address and account number should be boldly written. The latter is to allow verification of bank account to third parties much smoother as I had issues with it sometime ago. So far, so good I am impressed with the latest update.",3
2017,Great financial App,5
2017,This app sucks.... Keeps crashing. Pls don't download,1
2017,Had a lot of issues with this app,3
2017,"please I want  to  know if I save 50,000,how much I will be my 10% and it will  take like how many month or year to get the 10% in my money,and  like  how    many days or month before I can withdraw my money",5
2017,"It's cool,but registration is giving me issues, saying password must be 8digits, even after making sure it is. Pls do something about d app.",4
2017,"I would have given 5 stars but I have uploaded my documents more than a month now, it is still being verified. I cannot set goals. I have sent mails twice, no reply. I called customer care thrice, no definite solution. I wonder what the customer service is even doing.",3
2017,"It's a great app.  But please try to make the app persist when loging a user in.  It's too quick to say ""Please check you internet connection"". It doesn't let me connect with the same network speed I can use to connect to my other mobile banking apps.",3
2017,"This app is nice, although sometimes it crashes at start-up",3
2017,This app is wonderful. Easy to use,5
2017,I love this... It's simple & real for those who have upstairs.. Charley I get feel the brand..   I never believe until I magadu dhe app. Correct..,4
2017,ALAT is awesome!!!,5
2017,I love this app,5
2017,I lost the number which I use in registering my Bvn and code is been send to the number What can I do pls,5
2017,Dope,5
2017,"I cant complete the signing up,  its just stock there and I'm done filling everything needed.  Help",4
2017,Simply the best,5
2017,Blessed man,3
2017,Lovely,5
2017,I just opened the account and I think have done all verifications I have to do but it is still writing creating account and I can't order for my card yet.... What's the problem????😤😤😤,5
2017,"Before registered u guys says alat is zero account nw my question is, is alat is zero account",3
2017,"I have downloaded the app, confirmed my bvn but it's not going past the signature and passport it just says alat unfortunately stopped",1
2017,Cool and nice,5
2017,The people in charge couldn't if fix common incorrect input of mobile number at the initial setup.  Worthless people. After several emails sent,1
2017,"Alat is a good app, nice and responsive",5
2017,Am not yet sure about the app. It has been closing on its own since morning as I try to complete the registration process. What could be the cause?,3
2017,"My account has been on pending, sice not nice enough nd frustrating",2
2017,"Its a furck up app wile i fill in all the options and press in  confirm , the thing tells me error over and over",1
2017,"The app is great, but I'm experiencing little problems, I ordered for my debit card and it's 4working days now.. And haven't received it, also my account says restricted, I called and they said until my documents is rejected, it as not been rejected so I can't make corrections please help?",3
2017,pLease I can't join because my number as been used how can I delete it and get another,3
2017,One of the best mobile financial app in app store,5
2017,Lovely,4
2017,I think u need to do something about your security question. Bcos I input the answer correctly and he was saying its incorrect. Y?,3
2017,I have tried all I can to fund my account with different cards but each transaction keeps failing.,2
2017,It keep writing something went wrong on our end,1
2017,Please i don't have bvn  What should i do,5
2017,Good app produced by in depth thinking,4
2017,I can't be able to login again please rectify it,5
2017,My account is restricted and I don't know why.,3
2017,The app keep saying 'Generating Account' and no account has been generated for me since have downloaded this app,5
2017,Nice one,5
2017,Good concept. Try to improve on pay in channel and bring in a loan facility. Thanks,4
2017,The app is cool. But I have a problem setting up goals. It keeps saying upgrade LITE account yet I can see an upgrade feature.,4
2017,"This app is awesome download and use my link code IJT2JU, it's really paying.",5
2017,"Am stock when trying to register pls how else is my password supposed to look like the app keeps telling me the password must be character letter, number and special character have tried heaven and earth it's still not working",1
2017,This version is horrible,1
2017,"In the app Bayelsa State has no city options. Have tried it many times and for about 2 months. I have the latest app, other states has city options. Bayelsa State is not coming up. Pls fix it.",2
2017,Very nice App thanks ALAT,5
2017,My account has been restricted for the past one week,3
2017,I don't fancy this app... Can't even login back to the app after doing an update. Clicked on forgot password and did all necessary things but on the RESET PASSWORD PAGE... that one is also giving error messages... This app has serious bugs and I don't like it,2
2017,"Doesn't get past the ""input bvn and birth date"" stage..",1
2017,I am having problems logging in....d said I have been temporarily been locked down. I need help right now.,5
2017,I am getting an error message saying 'opps something went wrong',3
2017,"What on earth is delaying my account even after 2 months? A friend of my painted a beautiful picture of this online banking yet am not seeing the beauty. I think Google should add ""Zero Star""  I have provided all information needed. You keep rejecting my utility bill just because there is no house number...am I NEPA? Should I go forge NEPA bill?..  You guys are getting some body angry shah..I don't think I need this app any more.",1
2017,I have problems with linking my bvn,3
2017,"It's a nice app, but sometimes when trying to sign up, it says ""sorry, something went wrong on our end"" I don't know that that means, but it's from the app. I've called the help center but they could not help me solve it. Also I've requested for my ATM card but it's been 3 business days but I still I haven't received anything. pls you guys should improve ur services.",3
2017,"I've been trying to register.. can't seem to get past the fill in page for BVN  and Date of birth. It keeps returning the message,""sorry something went wrong"".",3
2017,nd mobey to skye bsnk and some account saying restricted,3
2017,It's good to give a try,5
2017,Its fantastic,5
2017,"My password is not working,it said it's not connected to my alat acct",1
2017,"Unfortunately, Alat stopped",2
2017,I have issue on getting to password stage.. It says 8 minimum and I entered more than 8 and is not accepting it... Pls tell me what to do,1
2017,"I have downloaded the app and filled the necessary forms. But I was asked to put in my pin. While trying to do that, they asked me for my favorite aunt's name. All the answers I supplied were rejected. Do  they know my aunt's name or must I answer that particular question? Please you guys should fix this problem. It's delaying me. I've sent an email to Alat. Yet to get a reply",3
2017,Is awesome,5
2017,Am new trying to sign up but I can't upload my signature,2
2017,Love it,5
2017,"You guys are the best. I love this app. With the 10% interest & auto-saving in the goal section, it the best thing that can happen in the banking industry in Nigeria. With this app, you can watch as your money grow on compound interest daily ,weekly or monthly depending on your investment plan. Every investor should take advantage of this autosaving program.  Account opening was seamless. Everything was done within few minutes right in my room. I'm so happy I found this app. Thank you guys. Keep it up",5
2017,Ok,3
2017,"Am trying to register, its saying they have problem with their end,its very frustrating",1
2017,Great app. You all should get it. No issues. Just hope the minimum balance can be shifted to zero,4
2017,"I don't really give 5 Star reviews, But you deserve it. But can still do better.",5
2017,I like it,5
2017,It's the best online banking so far........,5
2017,Good,3
2017,"Nice one, I actually got my ATM card delivered to my house",5
2017,"There is something i love about ALAT, when it comes to bills payment No banking app can match ALAT, this is the reason i said so, (1) whenever you want to make a bill payment it will show you if the machant is available or not by displaying your card or meter name. (2) if u still go ahead and make the payment when the machant is not available or there is a network problem or the transaction failed. It will refund your money to your account immediately. I use more than 15 banking apps & none of them does is bill payments like ALAT. I have lost alot of money on other apps on bills payments. Imagine when u try to make a bill payment of #1,000 and the transaction failed and you where debited, then u try calling the bank with almost #500 credit for a revarsal. Then what's the need of using that kind of a medium next time? U maybe lucky for some banks that makes automatic revarsal in 24hours. But only ALAT reverse it immediately.",5
2017,The app is awesome  and so cool.,5
2017,"This app is simply one of the best app I ever downloaded here, I mean I did not believe I have open an account until my ATM card was delivered to me right in my door step. This app is great.",5
2017,OK I have successfully linked my BVN however its not allowing me upload my picture and signature. Every time I take the picture of the signature(on white background)  it doesn't accept when I press the √ button,3
2017,It's very nice but I HV issues of linking my bvn to it,5
2017,It's awesomely the best bank app ever.,5
2017,"I cant get past the password stage when signing up. It keeps showing ""minimum character...."" BT ma password is longer than the minimum character. It's annoying",1
2017,Nice,5
2017,This app is good but I can't login to it after upgrading it,5
2017,"Very superb innovation in the industry. I love it, more improvement, I was impressed when my friend paid for prepaid IBEDC and got instant token then loaded",5
2017,Please I just downloaded the app.How do I get the 10thousand naira I heard about.,3
2017,It showing download pending,3
2017,"It keeps asking me to update my pin and anytime I try, it keeps asking me what's my favorite sec skl subject and no matter what I provide, it's always wrong. I didn't set any question in d first place",3
2017,"The app is dope and have no issues at all. If you have issues linking your BVN, I'd suggest you make sure you use both the email address linked to your Bvn and the phone number. I had that issue to I had to my phone number and email of my BVN and am done. Also if the app isn't accepting your utility bills, make sure the address you use in your ALAT account is the same with the address that's in the bull.",5
2017,"Please i can't complete my account opening i don't have referral code cause no one invited me, what could i do?",3
2017,This app is so nice buy I don't understand d one this thing is telling my account is temporarily blocked,4
2017,Very nice app,5
2017,The app size is too large. 5MB should have been enough.,3
2017,"I have been trying to create an alat pin for days now, but no otp was Sent  to me plz what can I do already getting frustrated",2
2017,"I opened an account just now and it's saying pending, what do I need to do to make it active?",4
2017,I have been trying to sign up but it keeps identifying me as someone else,2
2017,Great app,5
2017,It's pretty cool,3
2017,Can't get a simple registration done,1
2017,It's a great app. I want to find out if I request an atm if I ve to pay for it or its free?,5
2017,I don't think this app would be useful if downloaded successful drawing from these reviews it's unfair u guys should work at your place end. I will definitely check back to read reviews,1
2017,Can i use it to open a PayPal account?,4
2017,"I have been unable to activate my device, as the app refuses send an OTP to my phone number and when I used the call option, I didn't receive a call either. I have tried this many times",2
2017,"pls I am unable to upload my ID card on document, when I clicked it, the app is saying Error , what's d solution now? Also, can I FUND my account with mobile transfer from my first bank to ALAT account?",5
2017,After filling the form when I get to the point of cards it denies my authorisation why is that and what do I do,2
2017,Excellent app...User friendly. The update fixed many problems.,5
2017,Application is really wack and it's been holding up my money for over 4 months now.,1
2017,Its really good,5
2017,Nice app great concept  But the app is always crashing if I try to fund with card,3
2017,"Its annoying, how can my account limit be above #500 naira, I can't use that type of account, its disappoing, I want to withdraw my money",2
2017,Its cool,5
2017,A very wonderful App. This is a wonderful Innovation. I don't know what others are talking about but am enjoying this App. Have been using it for more than 2 months now no issue. Thumbs up Alat,5
2017,There is bug in you goals feature. I have been unable to access my goals as it keeps throwing Java exception error. Please fix as soon as possible because that is the only reason I use the app.,4
2017,Wow very impressive. Nice work by WEMA,5
2017,Beautiful signup process,5
2017,"Please help me out I just forgot my password and the answer to my security question,what should I do?",1
2017,Please forgot password link is not sending link to my email box I can't login again,3
2017,I didn't receive alert after funding and I couldn't see my credited money inside my account..,2
2017,"This is the best app I ever see, everything is easy and simple...  I'm banking on my hands.  No more banking hall stress.  Thank you ALAT",5
2017,"Useless, can't open an account. Linked bvn successfully more than 30 times, still telling me bvn not link and account details cannot be fetched. Already uninstalled. When you are ready for business, let me know.",1
2017,Is well okay,5
2017,I love it...,5
2017,Sweet,5
2017,Have been trying to register all to no avail. Telling me to upload my picture when there was one there already and the signature upload space couldn't save my signature i snapped. The App is so frustrating,1
2017,"I have feel all the necessary information but I have not received my ATM CARD, please help me out",4
2017,Good,5
2017,Good app,5
2017,Love this,5
2017,"After registration, i tried to upload my signature and picture, the apps keeps crashing, and it would have been more better if customers can actually upload signature and picture directly from their phone gallary and please fix this crash, i need to activate my account.",5
2017,Keeps showing generating account for almost 24 hours now. This sucks so fix it,3
2017,"Register and use ""22X9F4""",5
2017,"Alat App. Quite disappointing. After the hoodoo of BVN phone number drama i phased because of token, thank God email solved that. Now the issue can't verify my account. App always crashing anytime I wanna upload my identity documents.",2
2017,Am Loving dis apps..,5
2017,Grate,5
2017,"Alat app na baba,  I personally love it with my one touch finger print to access my money",5
2017,Wow...every banking activity securely defined by a click. Innovative utilities are very impressive... few bugs tho? Hoping for more updates.,5
2017,Best thing that has happened to banking in Nigeria!,5
2017,Its a very reliable app,5
2017,"Hello guys.Since I downloaded this app I've not been able to register or login.It keeps telling me ""You are offline,please check your internet connection"". I had to register using my browser and I've been using my Browser to login.From the reviews I've seen here, I'm not the only one experiencing issues.I think the idea of Alat is good but the numerous problems with this app stands as a major setback to Alat's progress.Please do something about this as soon as possible.",1
2017,good,5
2017,Makes sense,5
2017,Good,5
2017,Good,5
2017,It keeps on telling generating account for over an hour @home page why???,2
2017,I think you should add a way to receive Western Union money transfer.. then I will give the app a full 5 stars..,3
2017,Great 😊,5
2017,Anytime i want to upload a document from my gallery the app closes.,2
2017,Its a good app,5
2017,"This app sucks. After imputing my data, the stuff's hanging😈",1
2017,Please l have tried to register for almost 4 times at the end of the registration it will  SORRY  SOMETHING WENT WRONG ON YOUR END. PLEASE TRY AGAIN.   this is just just like a waste of mb.  As a minister bank you people are supposed to do everything easier for customers to run to you.  Is this how l will refer someone to this app to register.  Please work on your app very well.,1
2017,The things is just closing can't even get chance to login,2
2017,I can't register since I downloaded this app Something is wrong at your end For how many times? Its frustrating!!,2
2017,"As far as I am concerned about digital banking,  Alat has it all",5
2017,Please when are you delivering my card its been 3weeks you said to be delivered in 3 working days,5
2017,It's great,5
2017,My Issue have been Rectified. But It took so much time.. Thank you,3
2017,Best,5
2017,Improve more,3
2017,I can't login to my account since I updated the alat app,2
2017,ALAT is just the best.,5
2017,OK this is not fair.  I submitted every document available to me and my account is still not active.  I'm stranded some where and the 1000 naira in this account is all I have to get to my destination. I deposited it to make sure I didn't spend it because i need later this evening  and now I can't take it. Why let me make deposit if i cant withdraw? My Electricity bills are paid online and I sent you the recent payment and u rejected it because it has no address . The old ones with address was rejected all so because of the payment date. what else should I do? If I'm going to keep using this service I need my account fully functional and active. ,2
2017,You people really need to work on this app. So many errors here and  there. Beginning to get second thoughts about its effectiveness as a whole,2
2017,I think it will be make me to save for the future,5
2017,Please I can't register even after filling everything I pressed done but it didn't work I need help,5
2017,Cool,5
2017,Work on this app. Too much log in errors,1
2017,"Waste of my time, data and hopes. I downloaded the app inputted my mobile number and all keep getting is sorry a it's a problem from your side... Fix it or remove it. I thought I had seen a banking app I like. Fix it and comeback for it",1
2017,"EASY to use, its a Wonderful app",5
2017,"I can't login since i registered using the app šo i can't see my referral code.. Also, my account was active some hours ago even before i funded the account buh now i am seeing restricted....",3
2017,Nothing for now,4
2017,Great,5
2017,I have not been able to fund my account  since I downloaded  it..,3
2017,Best connectivity and response time ever,5
2017,Gud,5
2017,This is an unprecedented innovation in Africa. Nice interface and user friendly,5
2017,"Just be patient will registering and am sure you would enjoy it.  Wonderful App, one of the things that make me proud about being a Nigerian.",5
2017,"ALAT!! I wanted to update my account by adding passport and signature but it keeps telling me failed to update passport and signature, please kindly fix and reply. Thanks.",2
2017,"Is lovely, but only i cannot be able to view my goal",5
2017,I was called that the address on  my utility bill doesn't match the one I dropped ...and I've been trying to correct this but couldn't. Please how can you help?,5
2017,Too slow. But cool thou,4
2017,Its good.,5
2017,"What's the hold up with your supposed ATM CARD delivery to anywhere in Nigeria within 48 hours, I've requested for the ATM since 5 working days ago, yet I haven't seen anything.... Even sent you guys a mail but no reply.",3
2017,Good,5
2017,Ive been stuck on what's your phone number since i downloaded it and all it keeps saying is it cant complete because of a timeout,1
2017,"# I tried logging in, it kept popping up error. Over and over again.",3
2017,"Can you really earn 10,000 in few hours ?",3
2017,it's good...Alats good..But I am losing way too much Transfer money...How much from a wema Alat account to another wema account...,4
2017,Fabulous,5
2017,Very good app,4
2017,"I want to register but at the last part of registration it keep saying​ sorry something went on our end, please try again",1
2017,This is innovative way of banking in Nigeria. The first digital banking that make u relax while your savings is growing arithmetically,5
2017,"I like the innovative idea and new trend in banking sector introduced by WEMA, it's indeed a system needed by businessmen and especially busy people, I only wish you improved on one or two aspects of the app and the banking system, also if you can withdraw the policy of ₦500 minimum balance and make it zero balance, it'll be embraced more by the students and most youth.",3
2017,It's a very nice application Only that it crashes sometime,5
2017,The app is terrible and rubbish..I can't get my otp..only got one that has already expired after 5 minites,1
2017,This is the best thing that has ever happened to human race,5
2017,It's OK but there is a bug when a user input his/her own referral code upon registration,3
2017,Lovely app,5
2017,"perfect app,  easy to use and normal",5
2017,Very nice app,5
2017,I think it's an amazing innovation from the developers. This means you can open a bank account from anywhere in the world and have access to your funds at any given time. I think that is absolutely fantastic.,5
2017,Very nice app and banking in shot,5
2017,Excellent,5
2017,This app is good,5
2017,Great app,5
2017,Sweetest application,5
2017,I think ALAT is the future of banking in this day Nigeria where every one is virtually busy these days. You have any problem just call or use their social media handles. Not one small thing they ask u to go to the bank.  I called a bank recently to reactivate my account but was asked to go to the bank with a utility bill and identity card 💳. ALAT!  #IDonGetALAT.,5
2017,"Been using the app and contrary to the views of a few,  ALAT services are very nice, smart, interesting and intelligent. The way they take time to explain issues, the way they engage customers, I trust they will be here for a very long time.",5
2017,Is a great app and working for me perfectly  just don't wait  for anything click download now,5
2017,it does what it says. Pretty fast as well,4
2017,Nice 👍,4
2017,"I can't fund my account using international cards and I have mail you and called your call center, but no changes",3
2017,The app works fine without ads and it's very quick with doing transaction.,4
2017,One of its kind,5
2017,"Really annoying  Have registered for alat for almost 2month now and av complete all the necessary document and yet they have not approve my account ,,what they only know is to collect my money i cant withdraw  it back now .am really angry now .",1
2017,Awesome,5
2017,"Please, @alat, try to make your balance withdrawal limit up to zero... Cos most of the users of this app are students...lovely app I must commend, but me not being able to withdraw all my Money makes it difficult to continue putting my money there...I am not in any way comparing this online bank to Gtbank, but still the zero balance gtbank offers is why they have enormous customer base...",2
2017,I Haven't experienced problems with the app so far.,5
2017,great,5
2017,This app claims to send otp to my number but otp was not delivered,1
2017,Nice one Wema Bank,5
2017,"This is the real definition of mobile banking. ALAT is the real deal. Opening and account, Debit Card request, Information Update, Documents Submission, as in I dont know what to say again. Say Banking on your Phone, Say ALAT. GRACIAS",5
2017,Crashes during fund transfer... even after updating to 1.60,1
2017,"I downloaded it only to try signing up and    its telling me""something went wrong from our end"" for two days now",3
2017,"It's cool, expect for the option to delete an account with Alat due to security reasons.",3
2017,Five star,5
2017,👏👏👏,5
2017,Wonderful app!!!,5
2017,Now I can give you guys 5 stars since my account is up and running,1
2017,"The only reason for the 3 Stars is for the effort put into the development of the app . Nice  and sleek design, easy to use, fingerprint security e.t.c .. The support from the ALAT/WEMA Team is non-existent,very sloppy in their response to complaints and inquiries.  Why take 48-hours to respond to an issue on a mobile app- who does that in this 21st Century? My Account has been on restriction for over month and nothing has been done,even after completing all the necessary verification.",3
2017,I had a very horrible experience with all this wema bank digital stuff with ALAT...guest I would have listened to my friends when they told me it was a big mistake.. My account is still restricted till now after wen I have submitted all necessary documents..the money I deposited I can even use it..its been up to one month now and I have called customer care until..God knows what..please activate my account so I can have access to my money...am relli not happy,1
2017,No response yet on the issue am having. After downloading the app tried registering as a new user response I get is error turned my device off severally but to no avail same thing. Got an email from Alat saying I should screenshot the error message which I did but no reply.. I need help,1
2017,Because I've uploaded my document since a week now and I was told it will be verified within 3 working days. Till now my account is still restricted. Giving me headache.,1
2017,"I think it will make online transaction and savings meaningful and secure, keep it up with the good work.",5
2017,"This app has been very helpful for me coz am not in Nigeria and I had to run my account constantly, before I send emails to the bank when ever I want to transfer but it's always stressful but since I downloaded this app it's been easy for me to do my transfer without mailing or calling the bank",4
2017,It's so Amazing,5
2017,Soo interesting,5
2017,Generaring account for years and finally I forget my password and was temporarily blocked for years again. Then I mail customer service and they replied they will treat the mail like for years also. And I keep getting mails that doesn't concern me while the problem I have can't be treated. You guys just need to work on your customer service.,3
2017,My account is still restricted,4
2017,"I'm unable to get my e-statement anywhere, it keeps failing",3
2017,Good job. Keep it up.,5
2017,Cool App Thumbs up wema Bank,5
2017,What's the minimum amount I can have in my account and can't I send money out till my account is remove from restriction?,4
2017,Excellent!!! I recommend this app to all Nigerians.,5
2017,Great App.  The best in Nigerian banking sector.  Well-done wema bank,5
2017,"I love this app, I told my friends about it and I have abt 15 pple that wants to open an account. But I can't find the refer a friend link so pls help me with that, and pls make me an AMBASSADOR",4
2017,"I rated this app 5 stars. it deserves it. One vital element of apps like this is efficient and reliable customer service, IT has got it. Fast, and so easy to use. Safe and reliable. Nice rates too...!",5
2017,"My address has been verified and my account is still restricted, the annoying part is that i'm a brand ambassador for  alat under an agency, av bin registering people and they keep telling me their account is yet to be activated and d people i registered recently has been activated. U're not encouraging d first set of customers to refer d app to their loved ones.",1
2017,"I registered for over 2 months now, all my documents have been verified, yet my account is still restricted, I called the customer service all they keep saying is we will have a check and call you back later, I can only find my account but can't use my money, if this goes on like this then you should find a way to give me back my money and delete my account.",4
2017,Will I be charged for transferring cash to other bank account? What other charges are involved?,5
2017,Really the best & most responsive banking app. I love it,5
2017,Good app. But my question is do charges rate apply for interbank transactions,5
2017,Very nice.....safe and easy to use,4
2017,"They need to verify my account please ,, I have already set a goals there please",5
2017,"This app is wonderful and amazing. It's wow!  I wonder why people are dropping negative comments. It's normal for an app to have minor glitches, during the creating of account. I hope they fix it soon but the free debit card and the interest is amazing",5
2017,It's  simple and convenient  .,4
2017,The app is very good and easy to operate,5
2017,Betty good application with good intentions. But why can't this application install on my husband's  tecno M9 /Phantom A3,5
2017,I love this platform but I have tried all possible means to upload utility bill but failed because of address problem which happens to be an error from the electricity company. I see no reason why that should be a problem in verification since you have been able to deliver the ATM to my door steps and also have my BVN which we all know that BVN is an ultimate security number in Which you will find all the necessary information u need why should a utility bill be a problem and as long as my verification is incomplete cus of utility bill then I will not make a single deposit to your bank cus if this can cause problem to my verification after all d information I provided then banking with you is a waste of time and energy,4
2017,"This app good, but can u fix Money for just a month, not annum.",5
2017,It's good,5
2017,"Great app, open for improvement.",5
2017,The app is so cool. Make me an ambassador so that we can make it cooler😊😊😊,5
2017,Great app! Will give 5 stars if u beef up security with OTP to authorize transactions and to generate  receipts for out going transactions.,4
2017,Don't download it. My account has been restricted for months.   Don't download.,1
2017,"This platform is absolutely rubish, and it is a beautiful nonsense application design to waste peoples money, i sign in three months ago but up till today 8/7/17 my account is still restricted, i have known virtually all their customer care agents now because i have lost count of how many times i have called them, i sent several mails but everything prove abortive and they keep on apologising each time i call them. The only thing that i regret is that i have fund the account and have no access to the money unless the account is active, but am taking a legal and necessary steps to get them and many other customers that are in their net, they will not get away with it.......never",1
2017,"Perfect app on Sony Xperiaz1, I love the contents. If the account opening and verification of documents can be done within 24hrs, it will be the best bank in Nigeria. Keep it up and please listen to those having issues with the app and improve on their complaints. I love everything about ALAT.",5
2017,"Hmm....Arrant Nonsense... 1.  Account still restricted after successful verification of documents 2. Not linked with my Wema bank account 3. Wasted my credit calling them for several days and several time up till this hour with no tangible result or solution. 4. Sent several mail but got the same response with no evident solution. 5 Now since yesterday my account balance had been blank on the app. 6 called Dem today and they said I should uninstall the app and reinstall the app again which I did but after login na so so crash oooo. 7. Abeg return my money to my Wema bank account I no do again. The keyword for you... "" YOU ARE NOT READY FOR  DIGITAL BANKING. GO AND COMPLETE YOUR ASSIGNMENT BEFORE OTHER COMPETITORS OVER TAKE YOU""",1
2017,"Those that have ears should listen to the previous victims (users) before installing this app. No one should think of downloading not to talk of installing this app bcos its rubbish, they will tell you it takes just five minutes to get your account ready, pure liar, they only want you subscribe to their false when you do, and transfer money to the account you will not b able to operate only fund ( from five minutes to one months) for them to deduct your money for their own purpose all in the name of account restrictions. This is pure fraud. Don't know why google allowed this app on play store, can't they see that all the users that have installed this app are complaining? Its high time google starts scrutinizing the apps on play store like this one so as not to lose this customers.",1
2017,Well I opened an account with them on Saturday and today been Tuesday I got my credit card from Lagos to Benin,3
2017,Love the app,3
2017,"Well, as far as I'm concerned, entering a bank to perform any transaction is one of the most stressful thing anyone can ever think of doing. This handy app removes that stress and I really appreciate that. Thumbs up, ALAT 😊✌👍",5
2017,Very Good app,5
2017,This application is 100% OK I've gone through it and they replies mW on time,5
2017,"After finally opening my account with the App, I've been enjoying every bit! I login with my fingerprint, I change my ATM pin on the app and I save on the app, something I used to do on a 3rd party app before now. Kudos to the Alat team. Keep adding new features.",5
2017,It's a new digital bank. Open and operate an account without having to visit the bank. Kudos to you on such innovation. The sky is your limit. I recommend it to everyone that desires a unique way of banking and saving for the future,5
2017,"I don't always do this(negative reviews) but I will on this occasion. When I saw an online ad of Alat, I felt wow, Nigeria is growing but I must confess, it's nothing to write home about. I had my card sent to one of the branches in Nigeria, I was not notified that it got there, had to go there myself, secondly, for almost a month now, my account has been restricted Even after funding and submitting all documents. My account is restricted yet sms alerts are deducted despite not getting any sms. I noticed the Admin has not been replying to reviews here which is just bad. Please do something. Raise my restrictions or kindly close my account and refund my money.",2
2017,"Seriously, if you not using the very first and best digital bank Nigeria as ever got... You missing out!!! Received my CREDIT CARD at my own very house, restriction lifted within a week...I don't have to go to the bank everything happens right at home!!!! We've never seen this before ALAT IS THE BEST!!!",5
2017,Pls This App is not Worth it... So many bugs... Save yourself the headache,1
2017,Excellent App,5
2017,App crashes on my Samsung note 4,3
2017,Great app to use,3
2017,Very unprofessional management.. submitted documents for weeks and my account remains restricted even after customer care rep confirmed my docs have been verified and accepted. What is the usefulness of a bank account if it's still inactive weeks after opening it?,1
2017,I knew this alat is bad app totaling wested of time almost one mouth requesting unnecessary such i summit my BVN the accep then need to fill mother mid name reject  my mother name,1
2017,"The only people that will say this app is good are the ones that work for them . I don't even know where to begin. I have been having issue with my account since the first day I opened it , I send a number of email and never did get any response. I also call the customer care number and no one picked up . I will suggest to anyone that is trying to make use of this not too .it not worth the headache .",1
2017,"Its very bad, it keeps requesting for the answer to the security question, and each time I type the answer it tells me invalid answer, that way I can't create a pin to access my account, the app is very poor you guys should work on that. And after I logged out have been unable to login back cos it keeps telling me that my password isn't correct, my friend that did this Is also experiencing the same issues",1
2017,I was unable to register it says create password which I did bt still yet it says password must nt pass 8 characters pls how can I fix this,2
2017,"For me this was a terrible mistake. I should have known that like most organisations in Nigeria...big on advertising...poor on delivery. I have spent more airtime calling help desk than the airtime spent on calling friends. Long story short, this is one inefficient system. The app works but implementation of other services is should I say like Wema Bank. This is a fantastic product. Please don't let it fail. Get your staff more involved. They should own the product.",1
2017,"Their ""in minutes"" banking app is actually ""in days"" or will probably be ""in weeks"" apps.   I submitted all my documents Since Monday 19th June 2017 but up till today, my ALAT Account has not been activated despite calling them and they told me my documents have been authenticated and my card has been delivered to me, and I activated it. My account is still Inactive.  I am disappointed!!!",1
2017,Cool App,5
2017,like it,5
2017,Wonderful.,5
2017,Beautiful Innovation,5
2017,Cool stuff,5
2017,Stupid app don't even waste your time.,1
2017,"This is great, i would like to be part of the team to increase visibility for this innovation... #SmartBanking #flexibleBanking",5
2017,"Not a good app,, my network work very fast,, but yet when I try to sign up, it says you are offline, pls check connection, z I tried it with a different phone, but yet still the same. Not a good app to me, discouraging",1
2017,Good app,5
2017,How do I put money in the account,5
2017,"What an amazing app, simple and easy to operate. Thanks wema bank",5
2017,"The app is great and nice, I got my debit card already. Please fix the card control menu in the app, this function is not working",5
2017,App doesn't work on my Sony Xperia z. Anytime I click login it crashes. You can't expect people to trust an app that crashes on login with their hard earned money!,1
2017,Amazing app from Wema,5
2017,"For now, its really good.",5
2017,"Good idea from wema bank, but I have some observations, first the Alat App isn't dynamic its just static, the next update should take care of that, secondly this is a serious app that deals with money and as such one should be notified through his/her provided phone number or email address of credits/debits alerts like is obtainable in other financial institutions. Its appalling that in this day and time alerts through email/phone number is not reported to the account holder.",3
2017,"It's a nice App,  the first in Nigeria as at today. Have got one issue with tho.  Been trying to generate account number for all day and till now nothing yet. Please fix this asap.",5
2017,"Great app I must confess. Wema bank is making a statement that they are very much a youthful bank that can leverage on technology. Unique features such as ATM card activation and card control are just dope, I wish they could blow their trumpets louder though. Also, the card delivery via UPS just made me feel special. Keep it up guys and make sure you take note of the negative feedback here and all other social media platforms, they will help you know where to improve on.",5
2017,Always crashing whenever i want to request for card,1
2017,Cant upload my i.d card. App keeps false closing. Nd pls can upload my voters card in replacement to d utility bill or others,3
2017,Beautiful appreciation to alat by Wemabank thank you for bringing this amazing application now I can save and have determination to save on my goals,5
2017,Taking forever to unlock my account,3
2017,"Getting an OTP is hell. Been on it for a while and I haven't got one though you guys claimed ""OTP successfully sent"" I think I'll have to uninstall",2
2017,Fantastic,5
2017,The First of its kind in Nigeria and a pacesetter... I love it... Quality UI... Brilliant animations and transitions... Nice onboarding....  Just cool... Keep it up #Alat... Wish I can be part of ALAT devis Team...,5
2017,Gbam! Wema bank I give u thumbs up for this smart initiative. It has become my favorite app for banking. Kudos!,5
2017,Its a choice for money,4
2017,This is a great app and improvement from wema,5
2017,Love it,5
2017,Unfortunately ALAT has STOPPED!,1
2017,Simply AWESOME.... Just be @ALAT!,5
2017,"Have problem uploading my id card, and have upgraded to the latest version.",4
2017,Fair,5
2017,Their customer service is the best...  Great app!,4
2017,"The more i use this app, the more i love it. This is fantastic",5
2017,Pretty cool,5
2017,"This app is just wow, I love it",5
2017,Very poor app. From one problem to the other,2
2017,Cool,5
2017,coming up,3
2017,Superb. But my account is yet to be activated,5
2017,I love the goal setting facility,5
2017,Please where is the biometric login located? I can't find it in the app,3
2017,This make many sense more than expected if you dont have this app you're missing out go get yours now atm activation is superbly cant believe it. Ownig a bank account with going to any branch sort my self out at my comfort home.  Wema ALAT is too much,5
2017,After several days of uploading the required documents my account is still Restricted. It's appalling to say the least.,2
2017,Can't even register. BVN doesn't link up. Nonsense,1
2017,This is the future of banking. #beALAT,5
2017,Is it possible for people to send money to my account anywhere?,1
2017,The app is great,5
2017,"I'm quite disappointed with the various glitches in this app. This is right idea with wrong execution.   I foresee strong competitors overtaking this idea before you get things right.   Please, spend more time and resources on making this app to be perfect. I was left with bitter experience in setting up my BVN.   I'll uninstall the app and wait when it's fixed.   Gracias!",3
2017,I can't get a city when I choose ekiti state.... Please check that out and  solve it. Because  of that I  can't setup  my contact details.... Thank you,2
2017,SOOOOO BUGGY,1
2017,Awesome! I most say,5
2017,I think this app still needs a lot of work. It keeps crashing after the recent update. Still can upload my ID and utility bill. I guess your support should work on this instead of sending endless mail,3
2017,Fantastic,5
2017,Bvn can't be linked.,1
2017,Its keeps crashing whenever I want to upload document. Annoying,2
2017,Alat give you opportunities to explore digital banking narratives.,5
2017,I could not even sign up. It kept telling me my password didn't match after like several tries...  it's so annoying. I was so looking forward to banking with u guys but u av just proven what av always tot. ..'old generation bank with stupid issues',1
2017,rubbish; cant create a password,1
2017,The app is riddled with bugs. Kindly fix.,2
2017,Please I can't upload passport picture; it allows me take the pic but can't upload.,2
2017,"I have deleted the silly app even after the update I couldn't upload ID. Silly app. Wema,  failed on this.",1
2017,Wonderful I love it,5
2017,I'm thinking some things,5
2017,Nice one! Very good app. Impressive!!,5
2017,"Great experience, truly amazing",5
2017,It's a useful banking application,4
2017,Its a trash.can't upload my document.its a waste of my time,1
2017,It is a good app,3
2017,The is a good platform but i can't register because i don't recieve any SMS for OTP... Pls fix that bug,5
2017,Very poor interactive section couldn't pass d level of email section,2
2017,I love it,5
2017,Just too amazing!,5
2017,This app crashes like 'kilode'. You guys ain't just ready for this yet........ Go back and learn the basics. Such a shame,1
2017,"Thank you guys for the amazing job you have done with the ALAT app and the impressive service structure you guys have put in place, it works amazing and is very useful. Its not without some bugs and crashes here and there but it gets the job done.   I would like to suggest a feature that allows for joint ownership of an account. In other words the ability to allow another individual/customer(s) spend or administer a single account.",4
2017,Nice improvement,5
2017,I can't sign up. The app won't recognise my date of birth and a valid DateTime,1
2017,It's always crashing.  Too many bugs. Please update,1
2017,"Imagine, you guys C.E.O came on Channels TV and was very confident, I've gathered people to try it out and can you imagine, You guys don't even know what you signed up for? You trust GTBank, they will do such and never disappoint. First to call police, doesn't usually win the case. Your CEO talked about you guys being the first in Africa, You guys innovated but can't maintain. It's such a Pity.",1
2017,Great app!,5
2017,Am unable to get alat pin.. Nothing like OTP and has been sent to my phone,2
2017,"I have been unable to link my bvn for the past couple of days now,it keeps saying bvn  service can not be reached",1
2017,"After an eternity of swearwords and like 5 days of painful wait, I was finally able to upload my documents on the Alat platform. Annoying! Though the idea is beautiful, the Android app is definitely not well built. Am just wondering, if it could take 5 days just to upload docs... Then it is better imagined how long will it take to transfer funds.",3
2017,Nice product from WEMA.,3
2017,"I really wanted to open an account on ALAT but to be very honest, if just the app deployed comes with several issues, who knows what other issues I should be expecting to face. It is really unsatisfactory that basic things like updating contact details and ID has been turned into herculean tasks with the intermittent crashing of the app",3
2017,Lovely concept plus Nice app. It would be nice if you guys can include the option to print receipts for transfer/transactions done.,4
2017,I can't even select my state and complete my mailing address a lot of bug   Have uninstall and install another one from play store say problem,1
2017,"I still can't upload my documents, there are a lot of bugs and support is not too knowledgeable in helping to sort the issue. I am also using the latest version of the app.",2
2017,Fantastic and way better than others,5
2017,"Nice innovation, looking forward to more contents on d app",4
2017,Great,5
2017,The application is so useless that it keeps crashing and I can't even upload my utility bills and identity card.,1
2017,It's really nice,5
2017,"Generational banking system, shows we also are advancing modern technology.",5
2017,Great concept and nice idea but you guys delivered a product that is not well tested several bugs. I can't even login on the Mobile app but same details works flawlessly on the web.,3
2017,Hello please I have problem on completing my registration I don't have any referral code to enter in other to complete the registration. Please help me.,4
2017,"Not of much use to me yet as I can't link my bvn, it's same bvn I use in my other accts.",2
2017,Still needs more work. Having issues inputting security question,1
2017,"Cool, innovative effort by Wema Bank. Kudos.",5
2017,I hate going to the bank for some certain things this is what I have been looking for good job.,4
2017,Cool app,5
2017,It keeps telling me wrong date of birth,1
2017,To link BVN on the platform is problem.... Still can't link  you BVN.. Lovely interface though and user friendly.,3
2017,A must have app for all. This has to be the biggest invention since the ATM.,5
2017,"Though it kept crashing at certain times, I love the idea behind the app and everything about it in general. Still needs improvement",5
2017,It's rejecting every password I use. Awful!,2
2017,One of the best thing to happen in the Nigeria banking industry,4
2017,HELP OOO. AM NOT RECEIVING OTP CODE ON MY NUMBER,4
2017,OTP NOT WORKING.IT SUPPOSE TO BE EASY.BUT IT IS NOT,2
2017,Make the app interest rate increase with usage rate and add 2% interest on every person who a client informs,5
2017,Wow I love this idea... This is what I need. Long live wema Bank @ALAT,4
2017,Banking at its best!,5
2017,Omg!  Just wat I needed,5
2017,ALAT made banking easy for me. Now I only go to the bank to deposit. I also love the ATM designs and 24/7 customer care support,5
2017,This is the definition of dope. Great one from Wema Bank. Banking made easy and fun. Love everything about it.,5
2017,This App is whao ....... Truly Digitalized banking. Wema bank always on top. Make all your transactions here on ALAT.,5
2017,Alat super(RCO Aramoko) weldone digital ambassadors,5
2017,Absolutely fantastic. Your bank is now in your hand. Much better than cars flying in the air!,5
2017,"I love the design, app is light, very sleek. One problem though, the OTP doesn't work, never got an OTP in my phone, that needs to be fixed",4
2017,Fantastic App.... First of its kind. Banking@your finger tips,5
2017,"If you're not digital you're behind. Another masterstroke from the Masters of the Nigerian banking landscape. ALAT from Wema, a universal solution in my palms, banking made easy.",5
2017,"This app is simply the best, first of its kind in industry.",5
2017,Impressive,5
2017,Makes banking so easy and it's so fast. With Alat I can now do more in less time. Thanks for Alat,5
2017,Banking on the go!  Another first from Wema,5
2017,Nigerian Banking Landscape....Just got disrupted!!!Lets herald the emergence of the 1st Fully Digital Bank in Africa...'ALATByWema'...A Bank like No Other....ALAT Makes Smiles!!!,5
2017,Truly amazing,5
2017,Welcome Alat! I've been waiting for you 😍😭😍,5
2017,"Highly impressive, a complete bank in ur wallet. Got my debit card delivered to my door step in ado-ekiti in 3 working days. Worth much more than 5*",5
2017,👏😍😘I love this!!! Banking so personalized😘account number gotten in 2mins😍ATM delivered to my doorstep👍and am soooo loving the fact that the app allows me put up my hot pix as dps😉,5
2017,The best is happening to the Nigerian banking industry,5
2017,Easy banking...,5
2017,Awesome,5
2017,Great application,5
2017,"The App is sleek.....So soft...having my bank in my hands,without queueing in an entrance door, and not having a metal check round me all in the name of security... This makes smile",5
2017,"Great app! Who'd have thought? But it actually works. An end to end digital bank. Great one, Wema!",5
2017,Great app,5
2017,Wema bank is Da bomb#setting my goals on Alat.no stress#keepingmymoney safe#Good digital banking #,5
2017,Perfection!!,5
2017,Fantastic App! Taking banking to the next level. Thumbs up guys.,5
2017,This is so impressive... Wema is on the forefront of future banking... pace setters,5
2017,I get 10% interest on  my savings goal😲😲... i love eettttt💃💃💃,5
2017,"Whatever you can imagine about a bank is all you've just got with Alat. Debit card delivered to your doorstep for free, fund transfers to & fro banks & cards, cheque deposits, payments & subscriptions, a wow 10% interest on savings, 24/7 self banking services etc. If you dream it, just check Alat because it's already there. A complete bank in your hand!",5
2017,Best of them all...,5
2017,Brilliant design. Highly personalised banking experience. Love the fact that I don't need to enter a branch at all,5
2017,"pretty impressive! automated from start to finish, a ready to use account with my debit card mailed to my address... outstanding! Great job WEMA on this one",5
2017,It is fantastically gbayi,5
2017,This to me is not just an app. It is a bank...  I got an account and got my card without going to the branch. Who branch Epp.,5
2017,...Lifestyle just got exciting with ALAT!   #yourbankyourway👌,5
2017,It is wow,5