Before revision: Ames: Iowa State University Press (1990) The term was recently popularized by Malcolm Gladwell in his book, Outliers, where he defines mitigated speech as "any attempt to downplay or sugarcoat the meaning of what is being said".Gladwell, Malcolm: Outliers: The Story of Success, Penguin (2008) p.194 He continues with reference to Fischer and Orasanu,Fischer, Ute and Orasanu, Judith: Cultural Diversity and Crew Communication, paper presented at Astronautical Congress, Amsterdam; American Institute of Aeronautics and Astronautics (1999) to describe 6 degrees of mitigation with which we make suggestions to authority: Command – "Strategy X is going to be implemented" Team Obligation Statement – "We need to try strategy X" Team Suggestion – "Why don't we try strategy X?"
After revision: Ames: Iowa State University Press (1990) The term was popularized by Malcolm Gladwell in his book, Outliers, where he defines mitigated speech as "any attempt to downplay or sugarcoat the meaning of what is being said".Gladwell, Malcolm: Outliers: The Story of Success, Penguin (2008) p.194 He continues with reference to Fischer and Orasanu,Fischer, Ute and Orasanu, Judith: Cultural Diversity and Crew Communication, paper presented at Astronautical Congress, Amsterdam; American Institute of Aeronautics and Astronautics (1999) to describe 6 degrees of mitigation with which we make suggestions to authority: Command – "Strategy X is going to be implemented" Team Obligation Statement – "We need to try strategy X" Team Suggestion – "Why don't we try strategy X?"