Before revision: Sense and Respond is based on Lean principles and follows URSLIMM - U - understand customer value R - remove waste S - standardize L - learn by doing I - involve everyone M - measure what matters M - manage performance visually The term Sense and Respond as a business concept was used in a 1992 American Management Association Management Review article by Stephan H. Haeckel.
After revision: Sense and respond is based on lean principles and follows URSLIMM : U - understand customer value R - remove waste S - standardize L - learn by doing I - involve everyone M - measure what matters M - manage performance visually The term "sense and respond" as a business concept was used in a 1992 American Management Association Management Review article by Stephan H. Haeckel.