Before revision: Sense and Respond is based on Lean principles and follows URSLIMM - U - understand customer value R - remove waste S - standardize L - learn by doing I - involve everyone M - measure what matters M - manage performance visually Sense and respond as a business concept The term Sense and Respond as a business concept was used in a 1992 American Management Association Management Review article by Stephan H. Haeckel.
After revision: Sense and Respond is based on Lean principles and follows URSLIMM - U - understand customer value R - remove waste S - standardize L - learn by doing I - involve everyone M - measure what matters M - manage performance visually The term Sense and Respond as a business concept was used in a 1992 American Management Association Management Review article by Stephan H. Haeckel.