Before revision: The Situational Theory of Problem Solving (STOPS) was proposed by Jeong-Nam Kim and James E. Grunig in 2011 though their article “problem solving and communicative action: A situational theory of problem solving.” The theory was developed from the situational theory of publics (STP) and claimed it is “an extended and generalized version” of STP.
After revision: The situational theory of problem solving (STOPS) was proposed by Jeong-Nam Kim and James E. Grunig in 2011 though their article “problem solving and communicative action: A situational theory of problem solving.” The theory was developed from the situational theory of publics (STP) and claimed it is “an extended and generalized version” of STP.