Before revision: For instance, Catherine Turco ’ s book The Conversational Firm: Rethinking Bureaucracy in the Age of Social Media is about the transformation of a traditional firm into a more open, non-hierarchical, technology-driven, and social “conversational firm” .Turco, C. J.
After revision: For instance, Catherine Turco ' s book The Conversational Firm: Rethinking Bureaucracy in the Age of Social Media is about the transformation of a traditional firm into a more open, non-hierarchical, technology-driven, and social "conversational firm" .Turco, C. J.