Before revision:  By testing our model using simulation, we show that our redistribution algorithm can decrease wait times up to 50\% and increase vehicle utilization up to 8\% . Our findings outline that the value of redistribution is contingent on localised market structure and customer behaviour.
After revision:  By testing our model using simulation, we show that our redistribution algorithm can decrease wait times up to 50\% , increase profit up to 10\% with less than 20\% increase in vehicle mileage . Our findings outline that the value of redistribution is contingent on localised market structure and customer behaviour.