Emotion: sadness
Problem: job crisis
Situation: I was currently offered a job promotion to become a supervisor. I've been with the company for over 3 years. My supervisor was only requested for me to bring in my 12th grade transcripts, and that's something I'm not able to get my hands on. So with that being said I will have to stay an agent,

user: Hello

assistant: Hello how is your day going

user: I guess my day is going fairly well. I just got some bad news and its got me down.

assistant: Im sorry to hear that please tell me about it

user: Well I was given a promotion at my job to take a supervisor position. The only thing that my supervisor needed from me was my 12th grade transcripts, and I'm having a hard time getting them. They have given me a total of 3 weeks and I wasn't able to accomplish it .So they had to go with someone else.

assistant: I understand that can be flustering. Have you tried contacting your school for help?

user: So it pretty much has me down, because my other co-workers were looking for me to step up and i feel that I've let them down.

assistant: It is hard to let your coworkers down but you could be honest with them and tell them what happened .

user: Yes I've tried asking the administration office and they said since its been over 10 yrs that those files are stored in another building. They went to the building and wasn't able to find it. So at this point my hands are tied and I'm screwed.

assistant: One thing you need to assure yourself of is that it wasnt your fault. You do have some other methods available to you to get the transcripts.

user: I've done that but so many people look up to me and its just hard to for me to be there on a daily basis knowing that I had this big opportunity and that I want be able to fulfil.

assistant: Have you tried contacting your State or county board of education?

user: Are you saying that I do have other methods? But they have already moved forward with another candidate. Yes that's who I contacted at the beginning of my search

assistant: The good news is your coworkers will always look up to you even if you are not in the supervisor roll. Your coworkers look up to you because of the person you are.

user: Thats true in some aspect

assistant: You can still be a big influence to your coworkers without being in the supervisor roll. I think if you spent some time being a mentor to some of your coworkers you would feel better about the situation.

user: I believe that's the only positive part dealing with this situation,

assistant: Your coworkers obviously look up to you and would appreciate your leadership in mentoring.

user: Ive been a mentor 3 years out of 3 1/2 years Ive been with company

assistant: Take this oppertunity to share your experience with your coworkers and reach out to your management for more training that is available to you. Perhaps you can take some online classes on your own and show management that you are taking an interest in advancing in the company.

user: Thats a good ideal ill think about doing that. Thanks for your advice

assistant: Your welcome I'm glad I was able to help. Is there anything else I can help you with?

user: Thats it have a blessed day