hen you use the Service, we do NOT do any of the following:  Log users’ traffic or the content of any communications Discriminate against devices, protocols, or applications Throttle your Internet connection  You can find details about our no-logs VPN policy here.  Data we collect and why we collect it Personal data (related to your account):  Account creation: To create an account, in order to use our Service, we do not ask your name or surname. All you need to do is select your username, then provide the email address and choose your password.  Bug reports sometimes rely on third parties, such as Zendesk.  Anonymous cash or Bitcoin payments and donations are also accepted.  How we use this personal data: Your email address is not shared with any third parties.   By signing up to our Service, you agree to receive communications from us, which may include promotional emails too. You can stop receiving emails from us by following the unsubscribe instructions included in every email we send.  We do not do any targeted advertising or any profiling. Through the Service, you can directly access, edit, delete or export personal data processed by the Company in your use of the Service.  In case of violation of your rights, you have the right to lodge a complaint to the competent supervisory authority.  Data retention: We retain essential data (such as username, email, billing information) on active accounts in order to provide services. This data is deleted when your account is deleted. We only use analytics software to collect aggregated non-identifying information, such as: title of the page being viewed, screen resolution, outlinks, referrers, and page and website speed  This data cannot be used to personally identify users or visitors as we do not log IP addresses and connect them to specific user accounts.  How do we collect non-personal website data: We may use various cookies to collect and store information when you visit our website. None of the software on our apps will ever access or track any location-based information from your device at any time. his limited information to protect user accounts from password brute force attacks. This is necessar We take data security very seriously. Only our employees have physical or other access to our infrastructure and Secure Core servers. Data is usually stored in encrypted format on our servers. Offline backups may be stored periodically, but these are also secured.  We will only disclose the limited user data we possess when compelled by law for the purposes of the prevention, investigation, detection or prosecution of criminal offences or the execution of criminal penalties, including the safeguarding against and the prevention of threats to public security.  Foreign authorities' data requests must be approved by competent Swiss authorities. Under Swiss law, it is obligatory to notify the target of a surveillance request, although such notification may come from the authorities and not from the Company. Changes to our Privacy Policy ProtonVPN reserves the right to periodically review and change this policy, and we will notify users who have enabled the notification preference about changes to our Privacy Policy. Continued use of the Service will be deemed as acceptance of such changes.  The Company reserves the right to periodically review and change this Policy, and will notify users who have enabled the notification preference about any change.  Continued use of the Service will be deemed as acceptance of such changes. If you have any questions or comments regarding the data and your privacy, feel free to contact us through our online form.  

Summary:
This service has a no VPN logs policy. The service provides details about what kinds of personal information they collect. The service allows you to use pseudonyms. Third parties may be involved in operating the service. This service offers an anonymous payment method. The service provides information about how they intend to use your personal data. The service does not share user information with third parties. You can opt out of promotional communications. This service does not track you. You can request access and deletion of personal data. The service provides a complaint mechanism for the handling of personal data. The service's data retention period is kept to the minimum necessary for fulfilling its purposes. This service tracks which web page referred you to it. IP addresses of website visitors are not tracked. The cookies used by this service do not contain information that would personally identify you. This service does not collect, use, or share location data. The court of law governing the terms is in a jurisdiction that is friendlier to user privacy protection.. The user is informed about security practices. The service will not allow third parties to access your personal information without a legal basis. The service promises to inform and/or notify users regarding government inquiries that may involve users' personal data. The service may change its terms at any time, but the user will receive notification of the changes.. The service reviews its privacy policy on a regular basis. Instead of asking directly, this Service will assume your consent merely from your usage.. The service provides a free help desk.