SummaryAnalytical IT MIS manager skilled in driving efficiency and productivity through development, delivery and support of organization s goals. Dedicated to creating and delivering high quality applications, reporting, and solutions to support day-to-day business objectives and future goals. Proven history of successfully translating technical requirements and employer stakeholder feedback into business solutions. Strong proficiency in Microsoft platform tools with passion for utilizing excellent communication to accomplish business objectives and support end users. Committed to high quality service, management, and friendly support of front line workers, management, and leadership. SkillsCOMPTIA Server certifiedCOMPTIA Net certifiedCOMPTIA A certifiedScope definitionProject managementTechnical writingExpense analysisBudget managementWork ethicCritical thinkingFriendly, positive attitudeStaff development and day-to-day managementCRMData managementDonor system managementTechnical troubleshootingData visualization and reporting Experience09 2017toCurrentDirector of Data SystemsSpectrum Health Detroit,MI,Managed implementation of application developments by collaborating with technical teams, stakeholders, and business analysts.Provided technology consultation to meet leadership s goals, both in terms of long-term objectives and short-term projects.Managed creation and implementation of software projects.Streamlined established processes by implementing leadership, stakeholder, and employee feedback.Supported IT application development, application support, system integration and system administration projects.Oversaw various software projects, including requirements analysis, milestone management and stakeholder relations.Achieved leadership and stakeholder vision and objectives through effective strategy development and execution in coordination with management teams.Managed a technical team to support day-to-day business operations and future projects, including software application support, data extracts and transformation, data visualization, project management, and application research and planning.Created banded reports and data visualizations using Excel, PowerBI, and Crystal Reports.01 2015to08 2017IS ManagerLiberty Healthcare Corporation Rushville,IL,Provided technology consultation to meet leadership s goals, both in terms of long-term objectives and short-term projects.Managed creation and implementation of software projects.Oversaw various software projects, including requirements analysis, milestone management and stakeholder relations.Managed a technical team to support day-to-day business operations and future projects, including application support, data extracts and transformation, help desk issue resolution, network issue resolution, infrastructure planning, project management, and application research and planning.01 2008to12 2014Data AnalystAllied Motion Technologies, Inc. Buffalo,NY,Managed diverse projects to accomplish stakeholder and leadership goals, including application creation, augmentation, transition, and replacement.Coordinated and led projects, including defining project milestones and developing budget.Created and implemented full-scale project plans, including overseeing development activities and design processes.Worked with internal team to obtain in-depth understanding of current applications used.Managed vendor relationships, including quotes and estimate management, contract management, contract negotiation, and service usage analysis.Conducted application lifecycle management activities through research, testing, deployment, support, and replacement.Supported enterprise applications, including accounting, learning management, manufacturing, bespoke data collection, and donor management systems.Wrote reports using MS Access, T-SQL, and Crystal Reports.Used reporting and ETL tools to troubleshoot data problems, troubleshoot application errors, and perform data extracts as internally requested.Created user documentation for various materials, including how-to guides and instruction manuals.08 2007to12 2007Help Desk TechnicianChild Evangelism Fellowship Inc City,STATE,Disassembled computer systems to troubleshoot and resolve hardware issues.Delivered local and remote Tier 1-Tier3 IT support for hardware and software to company personnel.Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.Researched issues on various computer systems and databases to determine resolutions to problems and answer support tickets.Conducted root cause analysis to identify basis of application problem.Performed troubleshooting and resolution for company-wide technical issues.Supported software applications for Mac and Windows systems.Applied knowledge from COMPTIA A certification.Managed and supported the organization s LMS (Moodle). Education and TrainingExpected in01 2002totoBachelor of Theology TheologyInternational Baptist Bible College,Easley, SC,GPA Expected in12 2006totoGED Crosby High School,Waterbury,CTGPA  SEP  About Chamberlain Group Chamberlain Group is a global leader in access solutions. Our leading brands like LiftMaster, Chamberlain, Merlin and Grifco are found in millions of homes and commercial applications across the globe. Our innovative products powered by the myQ digital ecosystem provide customers with smart access solutions to move safely through garages, homes, communities, businesses, and storage facilities. At Chamberlain Group, we hire smart people to work on cool products for a connected world. About our Internship Program At Chamberlain Group, our interns work on real, meaningful projects that are at the center of our business strategy and our companys transformation. Our program offers you Development Skills Training We offer informative workplace success sessions to hone your skills, covering topics from time management to effective communication.Networking Events are open to interns and full-time employees to encourage early-career networking and guidance opportunities.Mentorship Youll be assigned a full-time employee as your mentor who will guide you throughout your program.Conversations with Leaders Meet with and learn from our CEO and other leaders at CG through intimate and authentic Q A sessions.Community Giving Attend volunteer outings with other interns to give back in the community. Job Summary Our Engineering teamsspanning mechanical, firmware, machine learning and AI, cloud, and mobile technologies and morereinvent access by combining hardware with cutting-edge, cloud-based solutions to create a safer, smarter customer experience. Essential Duties and Responsibilities The Electrical Engineer Intern is responsible for applying knowledge of electrical engineering principles and practices in general hardware and radio frequency design to projects that have limited complexity. The main emphasis is on design, development sustainability of consumer products focused on access control. Wireless remote controls, Garage Door Openers, Gate Openers and Commercial Door Openers are examples of access control products. The ability to support other hardware firmware engineers in day-to-day tasks is required. Additionally, this position requires the engineer to interact, communicate and contribute within a cross functional team environment. This role will support Analysis of designs, debugs, tests digital and analog circuits with limited complexityImpedance matching of radio frequency circuits and antennasSchematic capture PCB design using Altium DesignerSimulation of hardware circuits in PSPICE, Electronic Workbench or HFSSWrite design specifications and test reportsPerforms bench testing of designsOther duties as assigned Minimum Qualifications Must be able to work from our Oakbrook, IL office (15 miles west of Chicago) a minimum of 3 days a week Preferred Qualifications Driven to learn new ideas and design practicesGood verbal and written communication skillsExperience with MS Office toolsExperience with electrical test equipment such as oscilloscope, power supply, signal generator, spectrum analyzer or network analyzerExperience with LabVIEW test automation softwareSoldering skillsPrevious Intern or co-op experienceRising Senior standing towards a bachelors degree in electrical engineeringExperience with simulation software such as PSPICE, Electronic Work Bench, HFSS, and ADS We are currently only considering applicants for internship and co-op positions who do not require employment sponsorship now or in the future. Candidates working on OPT authorization will not be considered. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. Were proud to be an Equal Opportunity Employer, and youll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry marital, disabled or veteran status. Were committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting Chamberlain.com.

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