SummaryHighly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. SkillsPerformance driven.10 years combined experience in customer service, patient services, entry processing, and scheduling.Microsoft Office - Excel (intermediate to advanced), Word (intermediate), Outlook (advanced),PowerPoint (intermediate).Typing at a speed of 100 wmp, 10 key. ExperienceData Entry Specialist,03 2016-PresentElara Caring Harker Heights,TX,Compile, sort and verify the accuracy of data before it is entered.Compare data with source documents, or re-enter data in verification format to detect errors.Store completed documents in appropriate locations.Locate and correct data entry errors, or report them to supervisors.Ensures that all invoices are completely entered in a timely and accurate manner.On assigned days, all mail is broken down, sorted in an accurate, efficient and timely manner.Ensures that on assigned days, mail is scanned in an accurate, efficient and timely manner.Administrative Assistant,11 2015-02 2016Qualtek Pittsburgh,PA,Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.Set up and maintain paper and electronic filing systems for records, correspondence, and other material.Open, read, route, and distribute incoming mail or other materials and answer routine letters.Complete forms in accordance with company procedures.Make copies of correspondence or other printed material.Compose, type, and distribute meeting notes, routine correspondence, and reports.Maintain scheduling and event calendars.Schedule and confirm appointments for clients, customers, or supervisors.Order and dispense supplies.Provide services to customers, such as order placement or account information.Coordinate conferences and meetings.Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.Scheduler Customer Service Representative,08 2015-02 2016Eastern Metal Supply Winston,FL,Obtain customers names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.Prepare invoices, shipping documents, and contracts.Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.Receive and respond to customer complaints.Check inventory records to determine availability of requested merchandise.Compute total charges for merchandise or services and shipping charges.Schedule appointments for customers needing repairs on their existing appliances.Receptionist,04 2015-08 2015Laz Parking Westminster,CO,Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.Transmit information or documents to customers, using computer, mail, or facsimile machine.Hear and resolve complaints from customers or the public.Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.Receive payment and record receipts for services.Schedule appointments and maintain and update appointment calendars.Keep a current record of staff members whereabouts and availability.Provide support for sales team in managing operation work flow.Demonstrate proficiency in telephone, e-mail, fax, and front desk reception within a high volume environment.Schedule appointments for appliances being delivered.Customer Service Representative Cashier,05 2014-04 2015STOP-N-GO City,STATE,Receive payment by cash, check, credit cards, vouchers, or automatic debits.Issue receipts, refunds, credits, or change due to customers.Assist customers by providing information and resolving their complaints.Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.Greet customers entering establishments.Answer customers questions, and provide information on procedures or policies.Sell tickets and other items to customers.Process merchandise returns and exchanges.Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.Stock shelves, and mark prices on shelves and items.Request information or assistance using paging systems.Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.Calculate total payments received during a time period, and reconcile this with total sales.Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.Supervise others and provide on-the-job training.Keep periodic balance sheets of amounts and numbers of transactions.Puller Processor,04 2013-12 2013CTI PAPER City,STATE,Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.Update daily logs for tracking file movements.Obtain customers names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.Check inventory records to determine availability of requested merchandise.Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.Confer with production, sales, shipping, warehouse, or common carrier personnel in order to expedite or trace shipments.File copies of orders received, or post orders on records.Verify customer and order information for correctness, checking it against previously obtained information as necessary.Prepare invoices, shipping documents, and contracts.Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.Compute total charges for merchandise or services and shipping charges.Patient Services Assistant Travel Coordinator,03 2005-01 2010WILLIAM S. MIDDLETON VETERANS MEMORIAL HOSPITAL City,STATE,Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.Interview patients or their representatives to identify problems relating to care.Maintain knowledge of community services and resources available to patients.Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.Explain policies, procedures, or services to patients using medical or administrative knowledge.Answer applicants questions about benefits and claim procedures.Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.Compile, record, and evaluate personal and financial data in order to verify completeness and accuracy, and to determine eligibility status.Utilize knowledge and skills of medical terminology for emergency department check ins, admitting, dictation, records, and eligibility.Coordinate admission processes and prepare agreement packets. Education and TrainingHigh School Diploma ,Expected inJun 1999-MADISON EAST HIGH SCHOOL-MADISON,WIGPA Status-Bachelor of Arts Business Administration,Expected inJun-ASHFORD UNIVERSITY FORBES SCHOOL OF BUSINESS-SAN DIEGO,CAGPA Status-Business Administration Skills10 key, administrative, Schedule appointments, balance sheets, benefits, billing, calculators, cash registers, catalog, conferences, contracts, Make copies, credit, clients, customer service, data entry, database management, dictation, electronic mail, e-mail, facsimile machine, fax machines, fax, filing, financial, forms, inventory, Prepare invoices, Issue receipts, letters, notes, managing, mark, materials, medical terminology, meetings, Excel, mail, money, Microsoft Office, Outlook, PowerPoint, Word, office equipment, direct patient, personnel, phone systems, copiers, policies, processes, Read, reception, repairs, reporting, sales, scanners, scheduling, shipping, spreadsheet, take messages, telephone, telephones, Typing, type, word processing  SEP  Note By applying to this position you will have an opportunity to share your preferred working location from the following Seattle, WA, USA Mountain View, CA, USA.Minimum qualifications Bachelors degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree in an industry setting. 2 years of experience with data structures or algorithms in either an academic or industry setting. 2 years of experience Android application development. Preferred qualifications Master s degree or PhD in Computer Science or related technical field. 2 years of experience with performance, large scale systems data analysis, visualization tools, andor debugging. Experience developing accessible technologies. Proficiency in code and system health, diagnosis and resolution, and software test engineering. About The Job Google s software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We re looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Googles needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. Android is Googles open-source mobile operating system powering more than 3 billion devices worldwide. Android is about bringing computing to everyone in the world. We believe computing is a super power for good, enabling access to information, economic opportunity, productivity, connectivity between friends and family and more. We think everyone in the world should have access to the best computing has to offer. We provide the platform for original equipment manufacturers (OEMs) and developers to build compelling computing devices (smartphones, tablets, TVs, wearables, etc) that run the best appsservices for everyone in the world. The US base salary range for this full-time position is 133,000- 194,000 bonus equity benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google . Responsibilities Write product or system development code.Review code developed by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on productprogram updates and user feedback. Triage product or system issues and debugtrackresolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

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