SummaryResults-driven IT management professional with 20 years of experience in diverse industries, including Infrastructure and data center management. Expertise includes team leadership, technical architecture, training , recruiting, mentoring , development, disaster recovery planning, asset management, inventory control, VAR experience, contract to hire experience and information protection analysis. Knowledge of Enterprise Project Lifecycle methodology with a emphasis in Infrastructure engineering with strong background in project management, product support including break fix to the board level. More than 15 years in IT project management, skilled in installation, configuration, migration and implementation of rack systems, cable management, cable testing, server, power and cooling infrastructure including retrofitting, commissioning and decommissioning data centers from the ground up. Dynamic, resourceful, and extremely driven individual with a deep passion for creating and delivering programs and solutions that empower a team, company, and customer to meet and exceed desired expectations. HighlightsEnterprise platformsExperienced in infrastructure designForecasting specialistKnowledge of Product Lifecycle Management (PLM)Supplier interfacePerformance criteria trackingEnd-to-end product lifecyclesCollaborativeInventory trackingVendor managementProject trackingHardware and software upgrade planningProduct requirements documentationSelf-directedBudgeting and resource managementMS VisioDecisiveCost reductionColo experience and management.Staffing augmentation, hiring and training. Experience07 2016toCurrentSenior Data Center Lab EngineerApex Systems Middleton,WI,Insight Global contract positionInstall and perform repairs to hardware and peripheral equipment, following design and installation specifications including copper fiber cabling for connectivity. This includes Dell, HP servers and blades, Cisco switches and firewalls, HP switches, EMC arrays, F5 and related KVM devices etc.Provided feet and hands support for commissioning decommissioning, break fix to the board level, cabling installation and testing and rack installation for the Barrington, Chicago, Milwaukee and Wauwatosa data centers as required.Conduct computer diagnostics, firmware upgrades to investigate and resolve problems and provide technical assistance and support to product developers and programmers.Design, maintain and audit inventory according to present and forth coming projects.Provide space, power and cooling direction and installation according to project hardware and software requirements.Provide quarterly data center hardware audits using Visio to maintain FDA standards and requirements.10 2015to07 2016Senior Data Center EngineerAccenture Fort Harrison,MT,Apex contract positionProvided daily commissioning and decommissioning of various types of equipment into racks based on HP Service Manager customer tickets including required copper,fiber cables including cable management.Provided vendor escorts to install and or provide break fix of customer equipment.Provided break fix for servers, switches, firewalls and other related equipment to the board level and beyond.Provided hands and feet services for off-site engineers to troubleshoot, install, repair, upgrade or anything required to return their equipment to operational status.Maintained the cleanliness of the data center including the floors and both the interior and exterior of each rack being installed in the data center.Set up and configure servers and blade servers in the lab racks prior to going live on the data center floor according to owner requirements.Participate in bridge calls requiring assistance for failed equipment and or connections until corrected as the on-site engineer.Maintain and monitor the power and cooling systems and related alarms. 02 2015to06 2015IBM Global Remote Data Center ManagerCincinnati Bell West Chester,OH,Compunnel contract position.Manage IBM Colo for Baxter pharmaceutical customer daily request for connectivity and hardware installation remotely.Project management to both decommission old customer equipment and to commission customers design in the COLO for new racks, equipment and connectivity.Managed customer split between Baxter pharmaceutical and Baxalta pharmaceutical and ensure that the connectivity and equipment is moved and reinstalled in the COLO ensuring to separate companies.Worked directly with customer network administration to complete customer request for network connectivity and hardware trouble shooting including issuing the proper TCP IP and VMWare scopes.Provided mentoring and trouble shooting experience with on-site remote hands engineers to complete customer new orders for cable, connectivity and hardware installation and trouble shooting. 05 2009to06 2014Infrastructure ManagerEngility Corporation Fort Meade,MD,Directed and managed the infrastructure and engineers to bring the data online from a empty building to a fully operational 428,000 Sq. Ft. production data center.Managed day-to-day activities of 12 infrastructure technicians and D R data center, which included handling daily I.T.S.M tickets for power, server, switch and router installations, decommissioning and connectivity issues.Conducted performance reviews of engineers and scheduling of PTO, ECC and on call 24X7 coverage.Directed engineers course of action resolving Internet connectivity, general software and hardware issues.Directed hands-on management of racking, stacking, decommissions, inventory, asset management, cable tracing, cable clean up, cable testing and new circuit installations including Roadm and dark fiber.Redesigned recruiting process requiring stringent technical knowledge and experience and training for seven data centers including the training for engineers, colo space and remote hands.This involved the following Windows operating systems from XP thru Windows 7, Server 2003, Cisco Nexus 7000, 6500, 3750 s and 2800 series, Net scout, Netbotz 500, Compaq, RF code, HP and Dell servers, Liebert CRAC s and PDU s, Terminal server using Cisco 2600 and Cisco Airport s for wireless.Participated in the weekly change control and risk meetings collaborating with all levels of management from director to CTO.Hired, trained and mentored 75 new infrastructure engineers.Managed the 75 person local data center infrastructure team, allocating resources to ongoing projects and enforcing deadlines.Collaborated with the global team to resolve IT support cases in the data centers.03 2008to05 2009Self employedSentinel Technologies Inc Bloomington,IL,Assisted residential and small business owners with daily hardware and software support.This included break fix, re-imaging, network connectivity, wireless networks, cabling and network installation and maintenance.This involved the following Windows from 98 thru Vista, Microsoft Office 97 thru 2007, Linksys and D-Link routers and switches, phone support.09 2007to03 2008Premise TechnicianGranite Telecommunications Llc Chicago,IL,Installed U-Verse into customer s homes and businesses on a daily basis, which involved making cross connects at the VRAD and then completing the connection using a balun at the customers NID.Cat5 coax was then installed throughout the home or business, which was terminated, tested and certified and connected to a television and or computer.This involved the following Windows from 98 thru Vista, Microsoft Office 97 thru 2007, Linksys and D-Link routers and switches including trouble tickets.10 2006to04 2007System Integration ManagerAmerisourcebergen Corporation - Corporate Dothan,AL,CompuCom contract positionManaged contract account for GE Healthcare including budget, profit margin, hiring, recruiting and mentoring.This included the projects for each of my teams in cooperation with GE managers, which consisted of 45 technicians ranging from tier one to designer.Responsible for the daily operation of GE end users and responded to help desk tickets to meet SOP and SLA s, which ranged from windows UNIX server issues and everything in between.This involved Windows XP and Server 2000 and 2003, UNIX 9, 10 and Linux on HP, Compaq, Dell and Sun servers. 06 2006to09 2006Facility Data Center ManagerZurich Farmers Insurance City,STATE,Teksystems contract position.Installed server racks and servers into the data center and maintained and monitored their connectivity.Also maintained the Liebert 750KVA UPS and Liebert CRAC units using Liebert sitescan 3.0.This included the Liebert PDU s and halon fire suppression system on a 24 7 on-call basis.This involved Windows 2000 Server, UNIX and HP AUX.04 2006to05 2006SIS Project ManagerWisconsin Department Of Corrections City,STATE,Teksystems contract positionManaged the project to transfer all ownership and technical support of the Department of Corrections computer systems to the Department of Engineering, which included transferring eight thousand and five hundred Microsoft Outlook accounts and six hundred and fifty print servers.This involved Outlook 2003 and process management.2006to04 2006Data Center EngineerJP Morgan-Chase City,STATE,Teksystems contract position.Installed and de-installed servers on a daily basis and installed either the Windows server OS or the UNIX OS depending upon the requirement using a script.This also involved break fix on Dell, Compaq and HP servers to the board level and maintenance and monitoring of the Liebert power and cooling systems.Collaborated with the global team to decommission the data center and transfer the assets.2005to04 2005NOC ManagerAllergan Pharmaceutical City,STATE,Compucom contract position.Managed the daily operation of 55 tier one and tier two technicians that responded to help desk tickets for end user assistance ranging from file and folder issues to server connectivity issues.This also involved managing the SLA s, SOP s and Sarbanes-Oxley audits to ensure FDA regulation compliance.Handled the recruiting, hiring and mentoring of the staff, which included vendor management.01 2002to2005Data Center ManagerPublicis Groupe Leo Burnett USA, Inc City,STATE,Directed and managed the transition from a main frame data center to a traditional open systems data center including printing services.Managed three global data centers and participated in the building and project management of a fourth data center spanning Chicago, Michigan, New York and Europe.Directed the management of 9 analysts, 2 network telecom technicians and 3 electricians, which included training and mentoring.I also managed and was responsible for calculating the cooling and power needs of the data centers using Liebert UPS and CRAC s.This involved the daily break fix of all hardware within the data centers and the maintenance and management of the AS390 mainframe on a daily basis including transitioning from the mainframe to open systems solely.This involved Dell, Compaq and HP, Sun, HP AUX servers and Panduit racks using Windows NT 4.0 and 2000, Novell 4.11.Managed help desk ticket and phone support queue. EducationExpected in1997toto A CNA certificationTraining Technologies-Rancho Cucamonga,CAGPA Coursework in Computer Networking and Information Technology Skills15 years of experience in recruiting, hiring, training and mentoring infrastructure engineers.10 years of experience managing the daily functioning of 24 7 data centers.18 years of experience performing break fix to the board level on servers, desktops, laptops and most printers.10 years of experience upgrading, commissioning and decommissioning global data centers.  SEP  DescriptionWe are seeking a Software Engineer who excels in front-end development and possesses profound expertise in WordPress. Our ideal candidate is well-versed in technologies such as HTML, PHP, CSS, and JavaScriptjQuery. With at least two years of hands-on development experience, you should have a robust portfolio that reflects your technical prowess and innovative solutions. Personal SkillsDetail-Oriented Your meticulous attention ensures nothing slips through.Communicator Clear and effective in both written and verbal exchanges.Problem Solver You thrive on overcoming challenges and finding solutions.Self-Starter Proactive and driven in all you undertake.Team Spirit You value collaboration and collective achievements.Creative Thinker Fresh and innovative approaches are your forte.Positive Energetic Your enthusiasm resonates in your work and attitude.Organized Multitasker Skillfully manage tasks, always prioritizing for optimal results and meeting (or exceeding) deadlines.Learner Contributor Eager to learn, grow, and make a meaningful contribution.Trustworthy Discretion and reliability define you. Responsibilities Build and maintain user-friendly, attractive professional websites.All websites we design are cross-browser compatible and responsive across all devices. Sites are designed to be easy-to-use for both clients and site visitors. Code should be clean and optimized for performanceload times. All websites are built with security, performance, and SEO (Search Engine Optimization) in mind. Website changesupdates are routinely made to websites hosted on our server. Create unique features, plugins, or scripts that help achieve client requests or goals.From time-to-time, we work on developing new web applications for specific use-cases or for ourselves to release a new productservice.Provide Technical Support for our clientsWebsite editing, email setupmanagement and any other productservice we offer support on the technology-side of business. Must be able to provide support in a timely, professional, and caring manner and problem-solve to find a solution.Provide Technical Support IT Infrastructure for our team membersIf applying for this job, you will likely have a deep understanding of technology, so we rely on our Software Engineers for internal technical support and infrastructure improvements.Write maintain instructions for client and internal operationsWere constantly working on improving our internal knowledgebase. If hired, you will be required to routinely update, add, or remove code scripts that you have found or developed for certain use-cases. This helps improve our accuracy and saves time for our other developers and team members. In addition, we expect you to write detailed and easy-to-understand instructions to our clients.Ability to assist with server management Software UpdatesMonitor server notifications (for both websites and server), attacks, and other serverwebsite reports. Ability to resolve attacks quickly and accurately or reach out to our server support team for assistance. We may expect you to do serverwebsite maintenance and updates to actively prevent malicious attacksinjections and to improve experience, and performance overall. SKILLS AND EXPERIENCEWhile the list below highlights a range of desired skills and experiences, not all are mandatory. We re interested in candidates who bring a mix of these abilities and are passionate about growth and learning. 2 4 year degree or equivalent work experience or certifications.Willingness to participate in regular, ongoing education and to apply new skills to keep up-to-date with the latest standardsmethods.Deep understanding in programming, markup, and styling such as HTML, PHP, CSS, JavaScriptjQuery. Knowledge in React.js or other modern JavaScript Library frameworks is a bonus. Clean, performance-optimized code writing is a must.Strong understanding of conditional logic.Experience with form builders like WPForms.Familiarity with version control systems such as GitHub.Up-to-date with latest security standards.Knowledgeable in current Search Engine Optimization standards.Basic understanding of Apache servers (cPanel), MySQL Databases, and VMWare systems.CDN (Content Delivery Network) management.Experience with WordPress, Elementor, and WooCommerce.Familiarity with design tools like Adobe Illustrator and Photoshop.Proficient with Google Products such as Page Speed Insights, Google Analytics, and Google Workspace.Experience with Operating Systems Windows, Mac, iOSAndroid.Adept with modern browsers including Chrome, (Chrome) Dev Tools, Firefox, and Safari.Customer Support Help Desk experience is a plus.Demonstrated passion and excitement for technology and website development, with a keenness to learn and adapt.Creativity and design skills, with an emphasis on User Experience.A flexible self-starter able to manage multiple fast-moving projects and rigorously follow processesguidelines.

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