Career OverviewDedicated, personable, and motivated secretary customer service representative. My focus is to maintain customer satisfaction and contribute to company success. I have extensive work experience in a variety of customer service settings such as hospitals, businesses and retail. Core StrengthsStrong organizational skillsActive listening skillsSharp problem solverCourteous demeanorEnergetic work attitudeTelephone inquiries specialistCustomer service expertInvoice processingAdaptive team playerOpening closing proceduresQuick learnerHave worked with many business specific computer programsData collectionData entryDocumentationEmailInternet researchSpeakingTelephone skillsMulti-tasking Work ExperienceSecretary Customer Service Sales Data Base Entry,09 2012to06 2015Taco Bell Gravette,AR,Responsible for daily operations and overall finances of a small but busy satellite company, which includes, but is not limited to billing, budgeting, customer invoicing through QuickBooks, payroll, quarterly payroll and company taxes.Knowledge in word and excel spreadsheets.Created customer accounts, revising as necessaryDeveloped highly empathetic client relationshipsComputed accurate sales prices for purchase transactions.Resolved product issues and shared benefits of new technology.Expressed appreciation and invited customers to returnManaged quality communication and customer support for each client.Interacted with customers to follow-up on shipping statuses and expedited orders.Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.Guaranteed positive customer experiences and resolved customer complaints.Executed outbound calls to existing customerManager,2011to04 2012Smart Cow City,STATE,Managed team of 3-4 employees.Served as mentor to junior team members.Took necessary steps to meet customer needs and effectively resolve food or service issues.Communicated clearly and positively with employees.Resolved customer complaints in a postive mannerAssisted in important decisions on new products and new employee hireQuickly and efficiently processed payments and made accurate change.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying traps.Secretary CNA in Mom Baby Unit,08 2009to11 2011Exempla Lutheran Medical Center City,STATE,CNATook vital signs of mothers and newborns for a floor of up to 20 patients per shiftTook and recorded patients temperature, pulse and blood pressure.Performed 24 hr infant testing including PKU, hearing, and jaundiceWorked as part of team to ensure proper care and safety of myselfandpatient and newborns.Assisted physicians with the circumcision of newbornsAccurately identified patients with patient chart by verbalizing and checking patient bracelet.Cleaned and sterilized instruments and disposed of contaminated supplies.SecretaryAccurately documented all elements of inpatient information, discharge instructions and follow-up care.Managed smooth and effective communication among physicians, patients, families and staff.Handled incoming and outgoing correspondence, including mail, email and faxes..Screened telephone calls and inquiries and directed them as appropriate.Devised and maintained office systems to efficiently deal with paper flow.Organized personal and professional calendars and supplied reminders of upcoming meetings and events when necessary.Flexible and trained to fill-in as secretary in sister units such as Labor and DeliveryandNICU.Actively maintained strict confidentiality and safeguarded all patient-related information with HIPPA knowledge.Well trained in hospital specific computer programs such as Epic and CPN Educational BackgroundObtained Cosmetology License Cosmetology,Expected in2012toEmpire Beauty School-Arvada,COGPA Obtained CNA License Nursing,Expected in2009toFront Range Community College-Denver,COGPA ,Expected in2008toCommunity College of Denver-Denver,COGPA Completed necessary courses that contributed to nursing careerObtained high school diploma Basic,Expected in2004toArvada High School-Denver,COGPA SkillsPatient-focused careExcellent interpersonal skillsCompassionate and trustworthy caregiverDetail-orientedEffectively interacts with patients and familiesMedical terminologyCharting and record keeping  SEP  PacMar Technologies LLC, a privately-owned defense contractor, is seeking aStaff Accountant. The incumbent will join a group of talented Engineers, Scientist, and Innovators with tremendous top-side potential devoted to solving novel technological problems with national defense implications in the fields of Maritime Platform Design and Prototyping, Power and Energy, Autonomy and Data Science, and Advanced Materials and Manufacturing.This position is located in Honolulu, Hawaii. If you think this opportunity is aligned with your career interests, do not hesitate to apply! General Description The ideal candidate will have a bachelors degree in accounting or finance, be extremely detailed, and able to prioritize assignments. This person must have a basic understanding of accounting and be able to receive, process, verify and reconcile invoices, and ensure timely payments. This person will assist with additional accounting and administrative assignments. The position will report to the Senior Accountant. Essential Duties Responsibilities Maintains the Vendor Listing.Gathers W-9 forms from Vendors and issues 1099s at Year-End.Routes invoices to the appropriate parties for approval and follow-up.Enters approved invoices for payment.Scans paid invoices and support into electronic files.Reviews employee reimbursement requests for proper documentation and amounts including, but not limited to, validation of charges for meals, incidentals, travel, and lodging limits.Manages the monthly Corporate Card expense process.Reviews expense reports by employee to ensure proper documentation is received and follow up where necessary. Required EducationExperienceSkills Bachelors degree with emphasis in Accounting or FinanceProficient in MS Office applications, including Word and ExcelStrong interpersonal, communication and organizational skillsTeam-oriented with a positive attitude and willing to work hardAccurate and detail-orientedAbility to prioritize assignments Other Requirements Employment is contingent upon successfully passing an employee background check and post-offer drug screen.Must be a U.S. Citizen or Permanent Resident of the U.S. due to Export Control purposes. Desired Skills Job costing experience.JAMIS PRIME software experience

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