SummaryHighly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. SkillsGuest servicesInventory control proceduresMerchandising expertiseLoss preventionCash register operationsProduct promotions ExperienceSr. Pricing Data Control Specialist,12 2013toPresentCsg Systems Incorporated Atlanta,GA,The Sr.Pricing Data Control Specialist is responsible for process and systems controls to ensure integrity and accuracy in product pricing for CertainTeed s Siding Products Group.The position performs research and analysis on price change requests to provide valuable feedback so leadership can make informed decisions on requests that have a direct impact on profitability, sales, and customer satisfaction.Controls all changes to pricing, the customer master file, and the item master file.Manages processes to analyze and update market pricing, customer, and product information to ensure changes are made in the most efficient and accurate manner.Leading SAP data validation efforts for our department as we move from our legacy AS400 system to our new ERP system.Pricing Analyst,04 2008to12 2013Unifirst Croydon,PA,US Finance Championed with the physical production and accuracy of all national price lists maintained by Ricoh.Coordinates all cross functional activities for process improvements in the NPB as well as adjustments in our pricing strategy as directed by Marketing.Primary liaison between Product Marketing, Customer Service, and National Coding for Oracle Advanced Pricing formulation.Assists functional leadership in addressing changes in current pricing strategy and programs directly effecting Ricoh s revenue.Accountable for all activities associated with new product launches and ensuring Oracle systems are current and accurate.Daily interaction with Director of Customer Service and Senior Manager of Customer Service to review Aftermarket pricing strategies.Responsible for getting cross functional sign offs and approvals for all business requirements for NPB.Create business requirements for NPB projects approve MD050 documentation manage functional testing of developed applications manage and launch enhancements and rollouts of new capabilities in the NPB.Sr. National Account Coordinator,01 2004to04 2008Accounting And Consulting Group, Llp Albuquerque,NM,A central point of contact in the management and delivery of services for multiple large revenue and high order volume national accounts.Utilize strategic and analytical skills to manage sensitive account situations that drive customer satisfaction.Assume complete ownership of national account orders from order tracking and support through post sales and implementation support.Enter orders into Oracle Order Management and maintain tracking log.in an Access database.Prior to order entry responsible for paperwork.verification to ensure order will be billable upon delivery.Utilize the Advanced Supply Chain Planner module to notify sales of.equipment arrivals in our warehouses and of backorder situations.Works with Supply Chain and Purchasing to ensure adherence to IKON SLA s.Prepares funding packages and submits to 3rd party leasing company for.billing.Assists 3rd party leasing company to resolve any funding issues so IKON can recognize all possible revenue.Customer Development Representative,10 2002to01 2004Genesys Consulting Services, Inc. Cohoes,NY,Primary contact for a portfolio of 31 accounts in the intermodal industry.Receive, research, and respond to customer inquiries via web, e-mail or phone.Process owner of a Six Sigma Green Belt certification project where my goal statement was to increase the hit rate of our web site to 95 by the end of May 2005.This was achieved a month early.Worked 11 PM to 8 AM where I was the sole contact in the service center.Responsible for daily railroad equipment inventories to ensure agreement between carriers and intermodal services.Implementation Specialist,04 2001to05 2002Towers Perrin City,STATE,Work on the designing and implementing of the systems needed to provide benefit administration services to our clients.Evaluate complex plan documents, define and document benefit plan requirements, write technical specifications, and develop integration test plans to ensure system functionality.Revised a 17,000-employee payroll feed.Revised specifications, forwarded specifications to the client for sign off, and finally transformed client s requirements into a revised payroll feed and program.Working directly with programmers wrote specifications for many ad hoc programs using IF THEN logic.QA Analyst,01 1999to03 2001GE Financial City,STATE,Member of a customer relationship management team responsible for documenting business procedures prior to the processes becoming web enabled.Worked in the Quality Assurance Department performing regression and acceptance testing on enhancements to the GE Auto Insurance website and mainframe.Utilized business process re-engineering tools (data collection, process mapping, and workflow charting) to ensure maximum efficiency and quality is achieved in the customer service department.Co-developed macro functions on the mainframe that resulted in a 112 productivity increase and savings of 26,000 on the year. Skillsad, analytical skills, AS400, billing, business process re-engineering, central point of contact, customer relationship management, client, clients, customer satisfaction, Customer Service, data collection, data validation, delivery, designing, documentation, e-mail, ERP, Finance, functional, Insurance, leadership, logic, Director, mainframe, market, Marketing, Access database, Works, Oracle, order entry, Order Management, payroll, Pricing, pricing strategy, pricing strategies, processes, Product Marketing, Coding, Purchasing, quality, Quality Assurance, research, sales, SAP, Six Sigma, SLA, strategic, Supply Chain, phone, web site, website, workflow Education and TrainingB.A Psychology,Expected intoLock Haven University-Lock Haven,PAGPA Psychology  SEP  Company Description NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversals commitment and how we are making an impact. Job Description Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, youll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesnt stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. Were always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, were backed by a culture of respect. We embrace authenticity and inspire people to thrive. Responsibilities Using in-house third-party tools, build and support the VOD media pipeline for streaming video, optimizing video encoding, packaging, and deliveryImprove audio, video and packaging quality control and reliabilityUse requirements and modeling to work with Product Owners to implement smart technology solutions ad tools delivery premium quality audio and video experiencesContinuously learn, improve, and optimize processes and ways of workingManage and maintain cloud-based content delivery and services Whats in it for you? Working for a well-known, globally leading Media Streaming organizationExposure to high-level business professionals in a variety of departments and geographic locationsOpportunity to work and grow your career in fast-paced environment Qualifications Bachelors degree or equivalent in Computer Science, Engineering, or a related field3 years experience in software development and web technologies.Proficiency with languages such as JavaScript, Python or GoExperience in building real-time, large-scale, distributed web servicesFamiliar with CICD pipelines and large-scale deploymentDeep understanding of OO Design Principles and Patterns.Embrace open-source technologiesExperience developing and managing cloud services, including all aspects of web systems architecture design, web application development, database and platform development and infrastructure (AWS) Key understanding of technology principles and work methods (Agile, Scrum, etc.) Preferred Qualifications A solid understanding of web app services systems design and documentationExperience developing web services or microservicesExperience developing applications with SQL or NoSQL database platformsExpertise in audiovideo transcoding and packagingKnowledge of OTT video delivery pipelines including basic networking concepts, source origination, video ingest encoding, and packaging including DRMExperience working with digital video workflow and operations, and digital video technology developmentUnderstanding of adaptive bit rate streaming protocolsUnderstanding of SCTE-35 Ad markersUnderstanding of subtitle formats and specifications This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range 105,000 - 145,000 Additional Information NBCUniversal s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling 44 2036185726.

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