Professional SummaryDedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Skill HighlightsStrong organizational skillsActive listening skillsEnergetic work attitudeOpening closing procedureCustomer service expertOrganizational SkillsMicrosoft Office SuiteActive listening skillsCourteous demeanorTime ManagementMulti-Task Management Work Experience03 2012toCurrentHardware , Plumbing , and Electrical AssociateConcentra Spokane Valley,WA,Cross-trained and provided back-up for other sales associates when needed.Meet incoming customers and provided immediate assistance.Retrieved alternate items and sizes on request.Listened to customer needs and preferences to provide accurate advice.Trained all new sales employees on effective techniques.Increased purchase totals by recommending additional items.Worked flexible schedule to accommodate changing customer levels.Solicited referrals from satisfied clients.Answered incoming telephone calls with professional and knowledgeable responses.Provided expert product and service information.Maintained up-to-date knowledge of customer buying habits.06 2003to06 2015Cash Application RepresentativeRoberts Home Medical City,STATE,General Knowledge of medical billing and collection practices with superior understanding of culture and value.Extensive understanding of the Health Insurance Portability and Accountability Act (HIPPA).Works effectively with customers and insurance representatives to process key transactions.Reconcile batches for payment electronically posted and also post adjustments daily.Analyzes areas of concern, cash posting issues and backlogs.I have more than10 years of experience in sales,Knowledge of medical billing, customer relations, creating and posting batches, and product line.Eliminated outdated records by sending the records to be scanned.05 1997to08 2003Customer Service Fill Room OperatorRoberts Oxygen Company City,STATE,Provided safe,efficient, and correct filling of all cylinder and cryogenic vessels.Filled medical and commercial grade gas in accordance with FDA guidelines, Performed pre-fill inspections on all cylinders before filling.Used forklift, power jack, and handcarts to transport full cryogenic cylinders to full tank area.Operated all cylinder and cryogenic vessel filling equipment applicable to gas product produced.As a Inside Sales Customer Service Representative I processed daily sales transactions,reconciled end of day,end of month cash receipts also created and maintained sales reports.Implemented a consultative selling approach on all inbound calls.Responded to all customer inquiries in a timely manner. Education and TrainingExpected intotoHigh School Diploma General StudiesDuval High School,Lanham,MDGPA General StudiesExpected intoto General StudiesPGCC,Largo,MDGPA Security Management SkillsAccounts Payable, ,cash receipts, Strong communication skills, customer relations, Customer Service, finance, General ledger accounting, Inside Sales, Insurance, medical billing, Microsoft Office, problem solving, product and service information, sales reports, Self-starter, Spreadsheet, time management.  SEP  Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300 in the last 3 years with over 5500 employees globally, with over 30 locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap Right Talent Right Time Right Place Right Price and acting as a Career Coach to our consultants. Role Basel Business AnalystLocation Washington, D.C.Work Mode HybridHire Type 6 Month Contract (extendable) JD Role Specific Experience 6 years of relevant technical and business work experience The Candidates who have worked on Basel related projects in Credit risks or at least are aware of credit risk. Banking Financial domain experience, along with knowledge of risk management, familiarity with concepts of finance and accounting Proficiency in MS Excel Experience in defining and implementing technology solutions for a major financial institution Extensive experience as a Business Analyst for a large financial institution Extensive experience in gathering business requirements and developing functional specifications with special emphasis on use cases, defining test cases, and providing user training and support Extensive experience with various system development lifecycle methodologies and tailoring the artifacts to those methodologies Solution-oriented, detailed-focused, showing strong analytical and organization skills Familiarity with relational databases RDMS Experience with writing simple SQL statements (mostly SELECT with aim to analyze datasets) Regards,Prashant SinghSr. Account Manager - Enterprise BusinessNet2Source Inc.prashant.singh net2source.comDirect (201) 285-5087 Board (201) 340-8700 Ext. 509 Fax (201) 221-8131Corp. HQs 317 George St., Suite 220, New Brunswick, NJ 08901LinkedIn https www.linkedin.cominprashant-singh-b1b23526Website www.net2source.com Why work with us - At Net2Source, we believe everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit inwith an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment but we also want you to stand outwith opportunities to have a strategic impact, innovate, and take necessary steps to make your mark. We help clients with new skilling, talent strategy, leadership development, employee experience, transformational change management and beyond. Equal Employment Opportunity Statement Net2Source is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Awards and Accolades America s Most Honored Businesses (Top 10 )Awarded by USPAAC for Fastest Growing Business in the US12th Fastest Growing Staffing Company in USA by Staffing industry Analysts in the US (2020, 2019, 2020)Fastest 50 by NJ Biz (2020, 2019, 2020)INC 5000 Fastest growing for 8 consecutive years in a row (only 1.26 companies make it to this list)Top 100 by Dallas Business Journal (2020 and 2019)Proven Supplier of the Year by Workforce Logiq (2020 and 2019)2019 Spirit of Alliance Award by Agile12018 Best of the Best Platinum Award by Agile12018 TechServe Alliance Excellence Awards Winner2017 Best of the Best Gold Award by Agile1(Act1 Group)

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