SummaryCERTIFIED SOFTWARE DEVELOPMENT PROFESSIONAL Solutions-driven developer with a multi-year record of highly successful performance in application development, enhancement, and support. Well-versed in all phases of the software development lifecycle (SDLC), with experience in balancing attention to detail, view of The Big Picture , and competing priorities. Proven success engineering customized solutions in support of improving business processes, operations, and cost reduction. HighlightsGUI Design Customer RelationshipsSolutions Deployment Requirements Definition Debugging TroubleshootingUser Training Support Coding Scripting Testing DocumentationTechnology SummaryProgramming VB.Net (Visual Basic .Net), SQL, HTML, JavaScript, ASP.Net, MS Access, XML, Infragistics NetAdvantage, Crystal ReportsSystems Windows, UNIX, SQL Server 2005 2008, Oracle 10g 11g, Visual Studio, Visual Source Safe, HP Application Lifecycle Management (HP ALM) Experience01 2013to01 2015Application Software Delivery AdvisorCvs Health Atlanta,GA,Maintained and supported the IRMS (accounts receivable) application for the Coventry Workers Comp Services Finance department using VB.Net, Oracle 11g, Infragistics, and HP s ALM.Worked with a culturally and gender diverse development team made up of full time employees and on-shore off-shore contractors.Led a team of nine .Net developer consultants within the recent conversion (rewrite) of the IRMS application from a VB6 front-end with Tuxedo middleware to a VB.Net front-end with WebSphere web service middleware.Developed the initial VB.Net structure in a MVC format which allowed gradual migration of functions from VB6 to VB.Net until full rewrite was completed.Conversion was completed on time and within budget.Acted as developer implementer of database clean-up of Business Entity hierarchical relationships, which resulted in over 25 performance improvement of the Business Entity relationship maintenance screen within the IRMS application.01 2008to01 2013Applications Development ConsultantCoventry Health Care, Inc City,STATE,acquired by Aetna Inc.in May 2013 Developed, maintained, and supported applications for the HR, Benefits, Compensation, Payroll, and IT Finance departments using VB.Net, SQL Server 2005 2008, Oracle 10g 11g, Infragistics NetAdvantage, Crystal Reports, Quest Software s STAT, and HP s ALM.Maintained close relationships with key application owners users to create effective communication and support.Reengineered a sales incentive plan application from a MS Access front-end with a SQL Server database to a VB.Net WinForms application.Reduced annual enhancement process from eight months to three while improving application performance and maintaining same basic look and feel for the users.Reengineered two Benefits interface applications from MS Access to VB.net which extracted benefit data from a PeopleSoft HR database to produce files for submission to a third-party COBRA administrator and the company s medical insurance system.This increased performance and reduced maintenance time and cost.Performed enhancements on a set of Crystal Reports and Oracle database which pulled IT project work hours from an Oracle time keeping database.This improved IT Finance s ability to report IT project labor expenses to upper management and project teams.Assisted with the reengineering of a Sales and Marketing (customer contact management) application from a MS Access front-end with a SQL Server database to a VB.Net WinForms application.Project was completed on time and within budget, while reducing future maintenance costs and improving application performance.01 2002to01 2008Application Software Developer Project Manager, Business Analyst, GUI Designer, Programmer, QA Tester, and Technical TrainerMarine Corps Community Services MCAS City,,JapanFulfilled multiple software development and deployment responsibilities.Roles included but were not limited to Developed and deployed applications using Visual Basic.Net, ASP (classic and .Net), SQL Server, JavaScript, HTML, XML, and MS Office Applications.Developed and administered local intranet web site which improved internal organizational communication.Developed Required Immunization tracking application database for local child development center.This allowed the child development center notify parents when required immunizations were near due.Functioned as Project Manager for successful deployment of the RecTrac recreational tracking system.MCCS HQ RecTrac team indicated this deployment was one of the smoothest in the Marine Corps up to that point in time. EducationExpected inMay 2013totoInstitute of Electrical and Electronics Engineers, Inc. Computer Society (IEEE CS) Certified Software Development Professional (CSDP) ,,GPA Expected inAug 2001totoBachelor of Science Information Systems ManagementUniversity of Maryland University College, Asian Division,,GPA Information Systems ManagementExpected inAug 2001totoAssociate of Arts Accounting,,GPA Accounting Skills.Net, ASP.Net, Visual Basic .Net, VB.Net, Visual Basic.Net, accounts receivable, ASP, basic, Benefits, budget, contact management, Conversion, Crystal Reports, database, Debugging, Documentation, Electronics, XML, Finance, GUI Design, HP, HTML, HR, Immunization, immunizations, insurance, JavaScript, Marketing, MS Access, MS Office Applications, Windows, middleware, migration, MVC, Oracle, Oracle database, developer, organizational, Payroll, PeopleSoft, Coding, Programming, Quest, reengineering, Requirements Definition, Sales, Scripting, Software Development, Visual Source Safe, SQL, SQL Server, User Training, Troubleshooting, Tuxedo, UNIX, VB6, Visual Studio, web site, WebSphere  SEP  Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv. What does a successful Software Engineering Manager do at Fiserv?Fiserv is looking for a Software Engineering Manager to join our Core Acquiring Front End engineering group within Fiservs Global Business Solutions (Payment Acceptance) business.You will be joining an organization responsible for mission critical platforms that support our payments acquiring business. We process over 350 million payment transactions per day with a peak throughput of over 8,000 transactions per second all while maintaining millisecond fast response time. All this is done for some of the largest merchants in the US.This fast-paced online transaction processing environment requires a passionate critical problem solver who can balance platform stability and resiliency along with modern engineering practices and solutions. What you will do Manage cross-functional engineering teamsHands-on engineer pickup stories, code reviews, and support production End-to end platform owner and engineer design, build, and support resilient services solutionsPartner with business owners to define platform roadmaps and scope for initiatives featuresDrive prioritization of technical investment on in-scope platformsDesign performant, efficient, effective, and reusable technical solutions (partnering with architecture)Provide thought leadership across acquiring enginesPartner effectively with DevOps, Production Support, and peer platform teams What you will need to have 15 years of experience in software engineering roles using C and Java10 years of experience leading high-performing software engineering teams5 years of experience in financial services or payments processingAbility to clearly communicate with executive leadership What would be great to have Bachelor s degree in computer science, engineering, or equivalent work experienceExperience in AIXExperience building solutions in public cloud (AWS, Azure, GCP) Perks at work Were FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge Refuel for qualifying associates, and free counseling through our EAP.Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.Advance your career with training, development, certification, and internal mobility opportunities.Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers. What you should know about us Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Companys Most Innovative Companies, and a top scorer on Bloombergs Gender-Equality Index, we are committed to excellence and purposeful innovation. Our commitment to Diversity and Inclusion Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Warning about fake job posts Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information andor to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We wont ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also wont send you a check to cash on Fiservs behalf. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBIs Internet Crime Complaint Center.

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