hotel_reviews ,0 hotel_reviews 0,"Very friendly and hospitality owner. hotel_reviews He helped us to organise our transport to Bisoke trail for good price! hotel_reviews The room was clean, interior very nice! hotel_reviews Good Wi-Fi, hot water in shower and warm blanketšŸ˜Š" hotel_reviews 1,"Greatest place, very knowledgeable and helpful owner, very generous and delicious breakfast and the best laundry service in Africa if you need it šŸ‘Œ Highly recommended" hotel_reviews 2,"We had a great time staying at Virunga Homestays. hotel_reviews It really felt like a home from home, with nice clean rooms, a comfortable lounge and a veranda to sit on.. Breakfast was amazing with eggs, coffee and lots of fruit. hotel_reviews You won't get a better price/value than this in Musanze! hotel_reviews Francis the host is really knowledgeable as well and can help you arrange any of your local activities and onward travel and is always good for a chat! hotel_reviews The guys that work there are really nice and you won't see a bigger smile anywhere in Rwanda than John's when he greets you!" hotel_reviews 3,Nothing hotel_reviews 4,Itā€™s convenient and managed by an amazing man ready to help you with almost everything you need. hotel_reviews very clean and such a peaceful and secure environment a few meters from the Musanze Town. hotel_reviews Just stop scrolling and book your stay here! hotel_reviews 5,Nothing for sure! hotel_reviews 6,"Francis was a wonderful host. hotel_reviews Incredibly friendly and helpful. hotel_reviews My room, the dinner he prepared, and the guide he recommended were all excellent. hotel_reviews I highly recommend his Homestay." hotel_reviews 7,"Great breakfast with a lot of fruits. hotel_reviews Francis the host was very friendly and helpful, a real gentleman!" hotel_reviews 8,I had a wonderful stay at Virunga Homestay. hotel_reviews Francis and his staff were amazing hosts and ensured to make my stay as homely as possible. hotel_reviews Would definitely recommend staying here for a local Rwandan Homestay experience. hotel_reviews Francis is also a guide and offers tours in and around Musanze. hotel_reviews 9,Location was very convenient hotel_reviews 10,None hotel_reviews 11,The hospitality was awesome. hotel_reviews The place is very clean and the beds comfortable. hotel_reviews They let us use the kitchen for our meals and on top of everything the WiFi worked perfectly hotel_reviews 12,We booked a twin room. hotel_reviews But there is no such a thing. hotel_reviews After talking to the owner they reallocated us into 2 great rooms hotel_reviews 13,The Breakfast was good! hotel_reviews And the location is calm hotel_reviews 14,Dinner! hotel_reviews 15,"Great place for those who are looking for astonishing view from the terrace. hotel_reviews Really it is mind-blowing. hotel_reviews Strongly recommended. hotel_reviews Well, the conditions are not luxury, more like in normal touristic cabin, but it is pretty decent. hotel_reviews The stuff is great (to the managers: special thanks to Erric), trying to help. hotel_reviews Mornings, when fishermen from the fishermen village nearby start fishing, they sing. hotel_reviews They do this because they believe that unhappy fisherman can not achieve good result. hotel_reviews Good occasion to get new emotions and thoughts." hotel_reviews 16,"1. hotel_reviews Don't go for boat trip, never. hotel_reviews It is not only overpriced but i doubt the ethics of the organiser (we had agreement for 2 and half hours, he deliberately slowed down the capitan to charge me 3hours). hotel_reviews To the guest: go to the city, in front of Museum of Environment is a boat pier you can negotiate better price. hotel_reviews To the managers: get out of this practice, organise a daily tour for all willing to participate guests. hotel_reviews Then the pricess will be acceptable and clients will not feel as being ripped off. hotel_reviews 2. hotel_reviews What other guest has already wrote - water pressure and the road are problems which require government help, hope soon they will receive it. hotel_reviews For the road - google give different direction, use the road from roundabout next to the hospital. hotel_reviews There are signs for the hotel, follow them. hotel_reviews Only last 200 meters are crazy, realy crazy, but manageable with extreme cautious. hotel_reviews I was about to cancel this booking only because the road. hotel_reviews Please, do not do it, you can manage. hotel_reviews 3. hotel_reviews Restaurant often doesn't have the most interesting local type food. hotel_reviews For the managers: I know it is difficult to provide constant ingredients but clients don't need just something to eat but they want to try something special. hotel_reviews This place is so nice and if you upgrade your menue it may attract clients from outside of the hotel. hotel_reviews 4. hotel_reviews Yes, on Friday there is huge anymal market and can be a little noisy, but it is acceptable, take it as an attraction 5. hotel_reviews To the managers: Please, reply to the questions which clients put here in booking chat room, it will give feeling of confidence" hotel_reviews 17,"The atmosphere is very calm and serene, perfect for relaxation. hotel_reviews There is a nice spot to sit at the lake and watch the sunset. hotel_reviews Dinner was delicious and is served at a restaurant with a nice view. hotel_reviews They help organize boat trips right from the hotel, if that tickles your fancy." hotel_reviews 18,"It's not so much things that I didn't like, more expectation management. hotel_reviews Internet reception is poor, even 4G is hit or miss (for those that have to be connected). hotel_reviews The room is quite basic (photos are accurate), so when it rains or you are otherwise stuck in the room, I could imagine that this might become a bummer depending on the view from your room" hotel_reviews 19,"fantastic views from the cabins, good food but a bit over-priced, comfy beds" hotel_reviews 20,a challenge of a drive to get there but the lodge was so kind to send a guide to escort us. hotel_reviews 21,"Nice small hotel with fantastic vieuw of lake kivu. hotel_reviews Good restaurant, nice breakfast and very friendly people." hotel_reviews 22,"It needs some maintenance, especially the bathrooms. hotel_reviews Nb: the location as given in booking.com is completely wrong: in reality rwiza village is on the shores of lake kivu." hotel_reviews 23,"The location of the place is amazing, the view of Lake Kivu and the surrounding hills simply breathtaking, and the place itself well kept, incredibly green and quiet, with a kitchen garden and a private access to the lake, in short: a small paradise, where you can watch the fishingboats leaving for the night's catch, fisherpeople singing beautifully." hotel_reviews 24,"The shower in our room was more a faint idea of what it can be like to really taking a shower, as there was near to no water coming out of the shower head. hotel_reviews And then, the breakfast: too small for hungry people, and any extra slice of bread costs an additional sum of RWF 1,000!!" hotel_reviews 25,Nice place and friendly staff hotel_reviews 26,"If you want, they arrange a boat trip for you. hotel_reviews But at their price. hotel_reviews And that is very expensive. hotel_reviews 300 dollars). hotel_reviews One cannot leave from their shore with another boatman" hotel_reviews 27,Very good place hotel_reviews 28,"the view, the price, the restaurant area, the balcony in the room." hotel_reviews 29,bathroom was a bit small food was very slow - but came with a smile! hotel_reviews 30,The place is beautifull and quiet. hotel_reviews The room is very simple and tiny hotel_reviews 31,You absolutly need a 4x4 car to arrived to the location ans the road is not correctly referenced by Google Maps! hotel_reviews We call the hotel in order to have some help and they wasn't helpfull More road signe is necessary! hotel_reviews And the guide service Booking at the reception wasn't fair. hotel_reviews We made a deal and the guide don't respect it in order to have more money! hotel_reviews The tour was more expensive as the room with breakfast and meal! hotel_reviews Don't Book with the reception hotel_reviews 32,Good hĆ“tel with a great view. hotel_reviews 33,bathroom a little small ans the pressure was Low hotel_reviews 34,"Honestly, this is the best guest house in Rwanda. hotel_reviews The visit there was even more exciting that national park itself, really...! hotel_reviews I wish i had more time to spend there not on transit to the park but for relaxation. hotel_reviews The place is good also for distant working as the room has a working desk. hotel_reviews Outside: Good terrace with green environment, see the pictures how they are decorated with flowers and greenery. hotel_reviews Small well maintained garden. hotel_reviews The rooms: Rooms are with nice interior, good design. hotel_reviews Bathroom with hot water. hotel_reviews Cleen. hotel_reviews I had no problems with mosquitoes or other insects at all. hotel_reviews Mattress are hard, which i like. hotel_reviews My room was backside, so no noise at all. hotel_reviews Staff: Friendly and helpful staff. hotel_reviews Perfect communication before my visit, they help me to plan and organise any details of my visit to the park. hotel_reviews The staff really care about their clients and are fully helpful and reliable." hotel_reviews 35,Thank you for your great hospitality. hotel_reviews This is not just a place for transit but good destination to spend time there. hotel_reviews 36,"Friendly staff, good location, good food in the restaurant, early breakfast. hotel_reviews We also took an Akagera guide recommended by the hotel - all fine, good service" hotel_reviews 37,"Everything was fine, the only thing is the lodge is a bit expensive" hotel_reviews 38,Excellent location very near the South Gate of the park. hotel_reviews Good basic room and very good restaurant. hotel_reviews Early breakfast. hotel_reviews Very friendly staff. hotel_reviews 39,Nothing really. hotel_reviews 40,We realy liked this place! hotel_reviews 41,Internet connection was not functioning in the room. hotel_reviews Apparently a problem they are trying to fix. hotel_reviews 42,very cosy rooms. hotel_reviews great shower hotel_reviews 43,nothing hotel_reviews 44,Great hĆ“tel next to the park. hotel_reviews lunch Ć nd breakfast was verry Good The room was confortable . hotel_reviews And the staff was very helpful and Nice . hotel_reviews 45,"Beautiful rooms šŸ¤© Good food , awesome breakfast! hotel_reviews they prepare lunch packs" hotel_reviews 46,Nothing hotel_reviews 47,"The location of the lodge just 5min drive from the main parc entrance makes it a great starting point . hotel_reviews The nice and cosy rooms, the excellent restaurant and most important the very friendly and helpful staff make it even better." hotel_reviews 48,"Everything was incredible! hotel_reviews The staff were so accommodating, making sure we had dinner ready and served when we arrived late (11pm!! hotel_reviews and accommodated to our every need. hotel_reviews The rooms are beautifully done and it feels like a proper tranquil piece of paradise! hotel_reviews Wish we could have stayed longer!" hotel_reviews 49, hotel_reviews 50,The rooms are charming and clean. hotel_reviews The staff are very friendly and attentive. hotel_reviews The food delicious. hotel_reviews I loved this place located just outside the park entrance. hotel_reviews 51,"Like most hotels Iā€™ve experienced in Rwanda, the mattresses and very stiff. hotel_reviews Not the most comfortable but I still slept well." hotel_reviews 52,a gorgeous property with wonderful staff! hotel_reviews 53,no WiFi in the room hotel_reviews 54,The service was great. hotel_reviews We needed a Covid test for the next day and they made it possible without hesitation. hotel_reviews Food was fantastic. hotel_reviews 55,"location, rooms super nice, wonderful staff, great food and just a wonderful stay" hotel_reviews 56,"Hillltop location is fantastic, as is the proximity to Nyungwe. hotel_reviews Staff are helpful. hotel_reviews The kitchen provides a packed breakfast for those leaving early for chimpanzee tracking nearby. hotel_reviews Rooms are functional." hotel_reviews 57,"My wife and I stayed here in August 2022. hotel_reviews It is an absolutely fantastic hotel, with standalone detached cottages, offering great views of Nyungwe Forest from the private terrace, a comfy bed, very clean room & bathroom and a separate cozy living room with a functional fireplace. hotel_reviews The hotel offers excellent meals, packed lunches for outdoor activities and above all, a great level of service from the excellent staff. hotel_reviews All members of staff we met were very polite and really nice persons. hotel_reviews An easy recommendation!!" hotel_reviews 58,"Nothing, perfect stay!" hotel_reviews 59,the DIANA the receptionist she was extra nice hotel_reviews 60,non hotel_reviews 61,"Beautiful hill top location with sweeping views, vey good individual chalets, good food and excellent F&B service They do a 4 ā€˜o clock breakfast for those doing the Chimp Trek at 0500 ( gate is 5 mins drive )" hotel_reviews 62,Post-Covid the hotel is very very quiet The location needs a little investment in terrace furniture to develop the potential further hotel_reviews 63,"The location on the top of the hill overlooking the forest is spectacular. hotel_reviews Diane was great receptionist as was the server for our meals ( I forgot his name, sorry). hotel_reviews The rooms are spacious and comfortable and the veranda is a lovely place to view the scenery. hotel_reviews The hot water bottles in the bed are a nice touch for the cool nights." hotel_reviews 64,The quality of the service personnel is outstanding. hotel_reviews The a la carte menu is delicous. hotel_reviews The packed breakfast is amazing. hotel_reviews The normal breakfast is okay. hotel_reviews 65,"The buffet every second day doesn't come close to the quality of the a la carte and is for this price point not acceptable. hotel_reviews Absolutely no wifi in the rooms. hotel_reviews It's not only about the price value, but some behaviour is a no go at any price point. hotel_reviews $2 per bottle water at dinner is questionable. hotel_reviews But than also being stopped at the checkout because there was mistake of $4 (2 bottle of water.., when also 2 bottles were just returned for breakfast) in the invoice .. not accepting 4'000 rwf for it (exchange rato is 1:1.040) and requesting 5'000 when one has just spend over $1'500 .. all because of $0.2.. hotel_reviews sure." hotel_reviews 66,There are no comments available for this review hotel_reviews 67,"I recently stayed at this hotel with my girlfriend on Valentine's Day, and I have nothing but great things to say about our experience. hotel_reviews From the moment we arrived, the hotel staff was incredibly welcoming and helpful, and we were impressed by the cleanliness and attention to detail throughout the property. hotel_reviews The room itself was beautiful, with a serene view of the lake and surrounding landscape that made our stay even more relaxing. hotel_reviews We appreciated the comfortable bed, the modern amenities, and the overall atmosphere of the room. hotel_reviews One of the highlights of our stay was the idea of communal dining, which allowed us to meet other guests and enjoy a wonderful dinner together. hotel_reviews The food was exceptional, and we enjoyed every moment of the experience. hotel_reviews In addition to the communal dining, the hotel offered a variety of activities that kept us entertained throughout our stay. hotel_reviews From tennis to kayaking, we had plenty of options to choose from and loved every moment. hotel_reviews Overall, I would highly recommend this hotel to anyone looking for a relaxing getaway (romantic or otherwise). hotel_reviews The staff, the room, the dining experience, and the activities all exceeded our expectations, and we would definitely give it a 5-star rating." hotel_reviews 68,Loved everything about UMVA hotel_reviews 69,I love the tradition of sharing dinner also the activities are perfect hotel_reviews 70,"The ambiance, food and the whole experience at UMVA" hotel_reviews 71,Check out is too early hotel_reviews 72,No words can describe this place. hotel_reviews Me and wife are blown away by everything this placed offered us : the concept of UMVA like a retreat and the team just so attentive to details (I mean every detail literally) - I cant stop telling people about this place and we are definitely coming back ! hotel_reviews p.s: Diane and Joanne are truly amazing professional attentive and helpful. hotel_reviews 73,nothing. hotel_reviews 74,"Such as incredible stay at Umva! hotel_reviews I felt at home right away. hotel_reviews Diane, Janet and Joan are very caring and provided us with an amazing service. hotel_reviews Jado was great to help us do kayaking and tennis. hotel_reviews And the chef cooked us a delicious diner. hotel_reviews My favorite part of this place remains the design and architecture, unlike anything I had seen before. hotel_reviews I will come back for sure, very soon I hope." hotel_reviews 75,"UMVA Muhazi is AMAZING! hotel_reviews The views, the structure and design of the space, the food, the activities, the hospitality and attention to details all contributed to a wonderful stay and escape from Kigali! hotel_reviews I came for just a day mid-week and returned to Kigali feeling so refreshed. hotel_reviews The staff are friendly, attentive, and polite, and were always ready to help out. hotel_reviews The clay tennis court with a view of lake Muhazi makes UMVA probably one of my favorite places to play and I am sure that Rafael Nadal would agree if he gave it a try :) I will definitely be back!" hotel_reviews 76,"The location is so convenient from Kigali, making this the perfect getaway. hotel_reviews From start to finish we the experience at UMVA was incredible. hotel_reviews We were greeted warmly by the staff who knew us by name, offered us a delicious welcome juice, and ushered us to our rooms. hotel_reviews The rooms were so well-designed with beautiful architecture. hotel_reviews The shower was amazing. hotel_reviews We spent the afternoon kayaking, standup paddleboarding, and playing tennis. hotel_reviews We joined the other guests for a community dinner, which was the best part of the trip. hotel_reviews The 6-course meal was sublime, each dish was delicious and beautifully displayed, and we enjoyed getting to know the other guests while we dined. hotel_reviews We all sat by the fire after dinner. hotel_reviews The following morning we had a delicious breakfast, spent more time kayaking on the lake and playing tennis, before sadly departing back to Kigali. hotel_reviews We will certainly be back many times, and I highly recommend UMVA Muhazi as your next Rwanda destination." hotel_reviews 77,"UMVA Muhazi is a beautiful lodge throughout. hotel_reviews the architecture with its rammed earth walls as a centrepiece is stunning and blends very well with the preserved natural surrounding. hotel_reviews All the design features and the addition of art pieces in selected spots are very thoughtful and draw the eye. hotel_reviews The staff are incredibly attentive and polite, and always ready to help- whether with a special meal request or sports activities of which UMVA Muhazi offers many! hotel_reviews Last but not least- the 6-course dinner was fantastic. hotel_reviews The food was delicious, every course was creatively crafted and they were even able to accommodate for my food intolerances." hotel_reviews 78,"Umva is such an excellent place to stay. hotel_reviews The food is excellent. hotel_reviews The staff are all lovely and cater to your needs. hotel_reviews The view is magnificent and there are so many fun things to do (Kayaking, Stand-up Paddleboarding, Tennis, Massage, Birding etc). hotel_reviews I'll definitely be back!" hotel_reviews 79,"Friendly staff, spacious and comfortable rooms, good food" hotel_reviews 80,The kitchen could be faster on orders hotel_reviews 81,Lake view hotel_reviews 82,"Lighting, bathroom, cleanness" hotel_reviews 83,"1. hotel_reviews Location at the edge of the lake Kivu, 2. hotel_reviews Quite heaven no disturbance, 3. hotel_reviews Friendly staffs and quick response of request." hotel_reviews 84,staff was very friendly and helpful. hotel_reviews the view is nice. hotel_reviews 85,kitchen is a bit slow... and forgetful.. :-( ... hotel_reviews 86,Nothing to like at this supposed 3 stars hotel. hotel_reviews 87,"This hotel should not get 3 Stars! hotel_reviews First the staff is not professional and not trained, They kept me waiting for 30 min to check in while I was alone. hotel_reviews Finally got a room on the 2nd floor: The toilet smells everywhere in the room, the bed is very old and uncomfortable, the wifi doesn't work as well as TV channels. hotel_reviews In addition, the breakfast was poor. hotel_reviews The price was a mess : 100 $ per night! hotel_reviews There are a lot of nice hotel around at let than 45 $" hotel_reviews 88,Value for money and view hotel_reviews 89,Water pressure in the bathroom needs to be improved. hotel_reviews Showers are just drops! hotel_reviews 90,There are no comments available for this review hotel_reviews 91,There are no comments available for this review hotel_reviews 92,There are no comments available for this review hotel_reviews 93,EVERYTHING. hotel_reviews The Chef.. she fed us fat.. šŸ˜šŸ˜˜ The masseuse šŸ¤© The Front Desk especially Laurent. hotel_reviews šŸ‘šŸ½šŸ«¶šŸ™ŒšŸ½ It was worth every last dollar. hotel_reviews Exceptional place. hotel_reviews 94,"The only thing was Jest ski and most water activities wasn't available.. hopefully, everything would be available when next I'm back." hotel_reviews 95,"Friednly staff, excellent location by the lake, restaurant serves nice foof and breakfast!" hotel_reviews 96,"The rooms feel a bit dated, especially the carpets which don't look very clean." hotel_reviews 97,The opportunity to go on a boat ride. hotel_reviews Great breakfast and location. hotel_reviews 98,"It is a bit pricey, but overall, it is good value for money." hotel_reviews 99,Very nice conceived classical hotel. hotel_reviews Each room has a small terras or balcony with super view on Lake Kivu. hotel_reviews Very nice swimming pool and outstanding breakfast hotel_reviews 100,There were not so much customers but a lot of employees not having much to do. hotel_reviews It makes a little bit stiffy with people every 1 minute at your table asking if everything is fine. hotel_reviews Our 2 persons bed was amazingly small (1.40m only). hotel_reviews 101,Nice breakfast buffets and other meals. hotel_reviews Loved the opportunity to taste local dishes hotel_reviews 102,"The breakfast was mindblowing, a super wide variety of fruit and fruit juices, continental breakfast, hot dishes, whatever you could possibly imagine, all available and in splendid quality." hotel_reviews 103,"The wifi did not work very well in our room, the lighting in the room was rather poor, and it was difficult to get fresh air into the room without inviting large swarms of mosquitos. hotel_reviews Furthermore, once again, I really don't like carpet-covered floors..." hotel_reviews 104,The balcony was nice and the view of the lake was great. hotel_reviews The buffet breakfast has a lot of options and was tasty. hotel_reviews The dinner buffet was quite overpriced ($30/adult) but you can order a la carte meals from the menu for a reasonable price. hotel_reviews It was nice to have direct access to the lake and a bit of sand to enjoy. hotel_reviews I was traveling with 2 young kids and enjoyed having a playground on the property. hotel_reviews The location is good and you can walk to some nearby restaurants. hotel_reviews 105,The room was a bit outdated and didn't seem to match the price. hotel_reviews There didn't seem to be a place to refill reusable water bottles so we had to buy and waste a lot of plastic bottles throughout the weekend. hotel_reviews The boat trip through the hotel was quite overpriced ($150/hour) so we had to leave the property for a more reasonably priced ride on the lake. hotel_reviews 106,"Great friendly service everywhere from reception to restaurant and bar, lovely location." hotel_reviews 107,Bathroom is a little outdated and the hardware is starting to fail (shower tap hotel_reviews 108,Friendly staff and very helpful and cateous. hotel_reviews 109,"Need to improve English communication for waiters, this was a barrier at times. hotel_reviews Drinks were very expensive. hotel_reviews Food not that bad." hotel_reviews 110,"The location is great, the equipment, swimming pool and the breakfast are amazing. hotel_reviews The room is comfortable, especially the bed." hotel_reviews 111,The person welcoming me when I checked in was a bit cold and rushing. hotel_reviews The room could have been bigger for the price and would need a refreshment/ more African vibes decoration like in the other Serena hotel. hotel_reviews It would be great if the staff could inform us better about the different activities in the region hotel_reviews 112,"I was upgraded from a 1 bedroomed to a two bed apartment, without a charge, The appartment was clean the staff freindly no complaints, additional requirements were dealt with immediatly and without fuss. hotel_reviews Management were accomadating and helpful. hotel_reviews If doing buisness it is a good location to the airport" hotel_reviews 113,"The kitchens could be better equiped, however on request I was given what I requested. hotel_reviews Sometimes a little noisy at night, but this is from heavy traffic on the road" hotel_reviews 114,"The price, cleanliness, staff's kindness and availability" hotel_reviews 115,The restaurant does not offer what one would expect at least for the breakfast. hotel_reviews Choice of food is very limited and there was no bread nor toasts hotel_reviews 116,"Spacious rooms, comfoortable beds and washing machine for laundry, Staff very helpful and friendly. hotel_reviews All my requests were addressed in time and with great professionalism" hotel_reviews 117,"The choices for breakfast were very limited, no offer for simple toasts, jam, no bread, etc. hotel_reviews Kitchen is extremely noisy otherwise food was ok. hotel_reviews Location is a bit far from city center, unfortunately you often get stuck in traffic jams to reach other places." hotel_reviews 118,The breakfast was not fantastic hotel_reviews 119,Quality of food hotel_reviews 120,The neatness is superb and the restaurant is excellent too. hotel_reviews 121,Climbing the staircase could be tiring hotel_reviews 122,"Great value for money. hotel_reviews Cleanliness is commendable. hotel_reviews Local staff are pleasant, supportive, always happy to help and very professional." hotel_reviews 123,"They have a supermarket on the property which was great but almost every single item was Chinese and all written in Chinese. hotel_reviews I couldnā€™t read product ingredients or warnings. hotel_reviews For someone who has allergies, it was hard for me to buy anything except global brands like soft drinks and it felt grossly unwelcoming." hotel_reviews 124,Room size hotel_reviews 125,None hotel_reviews 126,"Spacious and clean rooms with excellent facilities.If you're looking for an Airbnb setup with hotel services, this is the best choice. hotel_reviews And it's considerably cheap." hotel_reviews 127,The restaurant serves only Chinese meals hotel_reviews 128,The owners need to diversify the meals. hotel_reviews It was mostly tailored to meet Chinese people which is wrong seeing people from other nationalities visit the property. hotel_reviews It was good but could have been better. hotel_reviews 129,"No ACā€™s in the room we had to request a fan, the meals were mostly Chinese." hotel_reviews 130,"The property was beyond expectations. hotel_reviews I actually thought it would be just 1 building and was surprised to see the huge facility. hotel_reviews I loved the customer service. hotel_reviews The staff are very warm and always willing to help. hotel_reviews The check-in was smooth and price was exactly same as what is on Bookings. hotel_reviews Amazingly, their exchange rate was very good. hotel_reviews Even better than what we got in town. hotel_reviews Incase you want to change to the Rwanda Franc currency from Dollars, they can help. hotel_reviews The apartment are very clean and well equipped. hotel_reviews We didnā€™t cook so I canā€™t say much about the kitchen facilities but the fridge and microwave were very useful. hotel_reviews The breakfast was very good too and itā€™s buffet. hotel_reviews However, it ends at 9:30am so itā€™s advised to go early. hotel_reviews They were even nice enough to give one of my flat mates a take away pack when she couldnā€™t finish her food. hotel_reviews Not all hotels allow this for buffet. hotel_reviews I totally enjoyed my short stay. hotel_reviews Thank you Phoenix" hotel_reviews 131,"The hike to the apartment from the reception, pool or restaurant was not something we looked forward to but well, itā€™s Rwanda, the land of a Thousand hills so everywhere is averagely hilly. hotel_reviews There should be a phone in at least one of the rooms in case one wants to call the reception or the restaurant. hotel_reviews Though they gave us the phone numbers to call but we will have to use our phone. hotel_reviews Not everyone buys the local sim so they should consider this option." hotel_reviews 132,The food was great and views are out of this world. hotel_reviews 133,The disparity between how the staff treats black and white clients while they are all paying the same prices. hotel_reviews This needs to be addressed because we are paying to enjoy our stays. hotel_reviews 134,"Game Lodge is our favourite place to stay in the park. hotel_reviews It is super kids friendly with the playroom, playground, and pool. hotel_reviews There's enough space to run around. hotel_reviews Food keeps improving each time, and service is super friendly and efficient. hotel_reviews Combined with the amazing views over the park's lake area, it is just great." hotel_reviews 135,Mosquito nets would be great to avoid nightly bug hunting. hotel_reviews 136,"The room was amazing, decorated very well, kettle, fridge etc, even milk supplied on our arrival. hotel_reviews Great staff, stunning views" hotel_reviews 137,Personally for me I would rather have listened to the birds chirping instead of the music playing through the outdoor speakers. hotel_reviews 138,the Location up hill hotel_reviews 139,the payment method. hotel_reviews Via booking.com it gives a diffrent Information than what they Tell you in the end at the Check in. hotel_reviews 140,The setting of evening dinners. hotel_reviews The devin lake View Simply exceptional. hotel_reviews 141,Lovely holiday destination with family hotel_reviews 142,"Easy access to the Park, the beds were exceptionally comfortable. hotel_reviews The staffs were very welcoming, very attentive and dinner is always something to look forward to." hotel_reviews 143,Nothing. hotel_reviews 144,"Inclusion of Imigongo art work in the decor, pool area looked amazing even though I didnā€™t get to utilize it. hotel_reviews view of Lake Ihema from the lodge." hotel_reviews 145,the view and the swimming pool hotel_reviews 146,"internet was not working, nor payment by credit card" hotel_reviews 147,The best location for an experience tour in Mantis Akagera Park! hotel_reviews 148,I got my room upgraded thanks to Ms. Sofie and I really enjoyed my stay. hotel_reviews 149,My kids were happy with the stay. hotel_reviews They love the pools. hotel_reviews 150,The room was Ok. hotel_reviews The shower floods into the rest of the bathroom. hotel_reviews The tea kettle was broken and the pillows are too soft. hotel_reviews 151,"The buffet breakfast was outstanding, really good. hotel_reviews The personnel were kind and professional, a very good experiences. hotel_reviews The gym was good and with the necessary elements for a good routine. hotel_reviews Recommended to any visitor in Kigali." hotel_reviews 152,The customer service is excellent. hotel_reviews Very clean. hotel_reviews Beds are very comfortable. hotel_reviews 153,"I loved everything. hotel_reviews From the reception of the staff at the desk to the ambience, the comfortable room, and the great room service, though, paid for. hotel_reviews The meal was also decently laid out and rich." hotel_reviews 154,Clean and staff were very friendly. hotel_reviews I was given a surprise cake on my birthday. hotel_reviews 155,The pool was not warm for the duration of our stay hotel_reviews 156,"My stay was short and i enjoyed it , would definitely come back. hotel_reviews Great staff amazing food. hotel_reviews Tops" hotel_reviews 157,All was as i expected. hotel_reviews Nothing to complain. hotel_reviews 158,Breakfast and the room hotel_reviews 159,Too much security hotel_reviews 160,The People hotel_reviews 161, hotel_reviews 162,This hotel felt like a resort hotel_reviews 163,The modern design of the facility and its interior designs hotel_reviews 164,The TV programs could be better. hotel_reviews There was no option to watch soccer at all. hotel_reviews 165,Washing machine available in the room hotel_reviews 166,Staff always serve the breakfast incorrect from the order hotel_reviews 167,"The location is top notch, the view from the apartment is good, the serenity of the apartment and the neighborhood is a good advantage and there are stores around to get basic needs," hotel_reviews 168,comfortable hotel_reviews 169,The cost of taxi from the hotel could be better. hotel_reviews 170,"Everything about the Rose Garden Apartment was excellent, the reception staff were very helpful, the location was very clean and quiet, rooms spacious, housekeeping very committed, breakfast sumptuous. hotel_reviews The facilities in the apartment are just as they are in the pictures on Booking.com." hotel_reviews 171,None. hotel_reviews 172,Very modern apartment in great main road location. hotel_reviews We had a relaxing stay at the Rose Garden. hotel_reviews Spacious apartment and they served nice breakfast in our room. hotel_reviews Nice Indian restaurant within walking distance. hotel_reviews Safe place to walk around at night. hotel_reviews 173,It was rather hot in the room at night. hotel_reviews No aircon or fan. hotel_reviews 174,"Apartment was big, clean and confortable, staff very good and responsive." hotel_reviews 175,"Swimming pool was not open and breakfast took a long time to be served the first day, most probably because of Xmas day. hotel_reviews Second day was on time." hotel_reviews 176,The staff was very welcoming hotel_reviews 177,The TV is in Chinise language and could not use the youtube in TV hotel_reviews 178,"it was at a good, easily accessible location. hotel_reviews they were very responsive and welcoming" hotel_reviews 179,"the staff were very kind, helpful and accommodating. hotel_reviews An extremely impressive and well run hotel." hotel_reviews 180,Excellent hotel_reviews 181,Nothing hotel_reviews 182,The breakfast was great. hotel_reviews Location superb. hotel_reviews The bed was very comfortable. hotel_reviews 183,Nothing hotel_reviews 184,EXCELLENT BREAKFAST. hotel_reviews STAFF. hotel_reviews ATMOSPHERE WAS VERY GOOD . hotel_reviews THERE SHOULD BE MORE NON SUGAR OPTIONS FOR CAKES AND PASTERIES. hotel_reviews 185,NOTHING hotel_reviews 186,"Excellent location, great breakfast buffet." hotel_reviews 187,"so nice and the staffs are really nice, good and helpful šŸ„°šŸ„°" hotel_reviews 188,their strict with their rules lol hotel_reviews 189,The power shower was good. hotel_reviews There was bottled water in the room everyday. hotel_reviews The room was clean. hotel_reviews 190,Breakfast wasn't great even though there was a variety. hotel_reviews The supposedly hot breakfast was cold. hotel_reviews The room was very small as well as the bathroom. hotel_reviews 191,Location. hotel_reviews room was also big hotel_reviews 192,felt a bit basic hotel_reviews 193,Perfect business hotel hotel_reviews 194,location and good food hotel_reviews 195,Abit of profiling made us uncomfortable. hotel_reviews 196,"All good, the water in the shower may be took some time to get warm but it was warm eventually." hotel_reviews 197,"We stayed one night and for the price that we paid, it was acceptable. hotel_reviews At first, they tried to put us into a very cramped room with a view a wall although we had booked (and paid) a room with a lake view. hotel_reviews They said the other room hadn't been cleaned yet (we had arrived in the afternoon, after the check-in time) but then in the end they found another (suitable) room. hotel_reviews The room itself was spacious and clean (but could do with some minor repair work). hotel_reviews The sitting area in front of the room had a nice lake view. hotel_reviews The bathroom was clean. hotel_reviews Unfortunately, there was no hot water to shower (even though this was advertised when the gave us the room). hotel_reviews In the end, they gave us a bucket and an electric kettle. hotel_reviews The server at the restaurant was very attentive and nice and the food at the restaurant was quite good. hotel_reviews So overall, nothing to write home about, but a fine option for budget travellers. hotel_reviews FYI: When we arrived, there was a tour guide at the reception office who tried very hard to get us to go on a tour with him (which we weren't interested in) and only left, when we took his number. hotel_reviews I don't think he worked for the hotel, but was obviously tolerated by hotel management." hotel_reviews 198,"the view from our balcony and from the restaurant was superb. hotel_reviews The pancake with tropical fruit breakfast was absolutely delicious - it came out as soon as we arrived at the restaurant, and the staff were always super kind and generous. hotel_reviews We loved our stay!" hotel_reviews 199,"Beautiful place, well located half an hour drive from the Akagere park, all facilities around and extremely friendly staff." hotel_reviews 200,All the stuff are wonderful and make you feel like home : hotel_reviews 201,Could be a bit more clean hotel_reviews 202,the hosts were so warm and welcoming!! hotel_reviews ! hotel_reviews 203,"we had a really nice stay at Akagera Neighbors. hotel_reviews the place is very nice, surrounded by a restaurant, a bar and a supermarket. hotel_reviews the room was confortable and the staff really friendly and helpful. hotel_reviews they even helped us get a bus to Kigali. hotel_reviews I 100% recommend." hotel_reviews 204,nothing hotel_reviews 205,The breakfast was always exceptional! hotel_reviews Very fresh fruit every day and ready at the time requested. hotel_reviews The staff is super friendly and always willing to go the extra mile to help guests feel at home. hotel_reviews 206,"The internet would go out every once in a while, but this was not the hotel's fault, the national grid is just not as consistent out in Kabarondo as it is in the more popular regions of Kigali." hotel_reviews 207,We had a very pleasant stay at Akagera neigbors. hotel_reviews The welcome was very enthusiastic and the host did everything to make us feel at home. hotel_reviews The next day we could have breakfast at our desired time (at 5.30 am) and the breakfast was neatly prepared. hotel_reviews We really felt welcome and at home. hotel_reviews Also the packed lunches were prepared with care. hotel_reviews The whole team waved us goodbye at six. hotel_reviews Akagera Neigbors is a good alternative for spending the night in one of the Park locations. hotel_reviews 208,"The only thing to take into account is, that you have to pay twice the full price for the parc entrance insted of the discoiunt if you stay in the parc, but this has nothing to do with Akagera Neighbours." hotel_reviews 209,"Quiet location and very close to the main road. hotel_reviews Ample free parking location. hotel_reviews Very friendly staff. hotel_reviews Very good breakfast included. hotel_reviews Dinner is made fresh everyday with natural products from the region. hotel_reviews Meat (goat, chicken, rabbit) is also freshly slaughtered every morning on-site. hotel_reviews Advice is to order meals ahead as food preparation will take up to 90 minutes. hotel_reviews Comfortable beds and rooms have a small sitting area outside. hotel_reviews Internet is fast but they sometimes run out of data and you have to ask for a data recharge. hotel_reviews Several shops in vicinity where you can get food or drugstore items. hotel_reviews Very good on-site fast food place for brochettes and potatoes." hotel_reviews 210,"Water pressure is too low during the whole day, so itā€™s really hard and uncomfortable to take a shower, especially if there are guests staying in the next room also wanting to take a shower." hotel_reviews 211,"From Kigali to Akagera national Park it is convenient to stop even for one night, in a quiet and welcoming place, immersed in a cultural and traditional Rwandan context, such as the Neighbor hotel in Kabarondo, a few tens of km from Akagera. hotel_reviews And it is also true that the owner Mr. John Bosco is a courteous man of pleasant company. hotel_reviews TO SAY THE TRUE HE HAS NOT KNOWED TO EXPLAIN TO ME WHY HE BRINGS THE NAME AND SURNAME OF A GREAT ITALIAN HISTORIC SAINT, anyway it's nice to feel the respect of your country. hotel_reviews Spartan accommodation, but clean and safe, with secure indoor parking. hotel_reviews The breakfast has nothing to envy to the 5 stars :)" hotel_reviews 212,"The staff, especially Eva, a super girl, good cook, with sense of humor ;-)"