DEXTER-CQA/TAT-QA-corpus huggingface dataset:
Stock Options: The Company uses the Black-Scholes option pricing model to determine the weighted average fair value of options granted. During the fiscal year ended September 30, 2019, the Company granted employees non-qualified stock options to purchase an aggregate of 172,000 shares of common stock with a weighted average contractual term of 4 years, a three year vesting term, and a weighted average exercise price of $12.17. During the fiscal year ended September 30, 2018, the Company granted employees non-qualified stock options to purchase an aggregate of 108,000 shares of common stock with a weighted average contractual term of 4.7 years, a three year vesting term, and a weighted average exercise price of $13.37. There were no stock options granted during the year ended September 30, 2017. The fair value was estimated at the grant date using the assumptions listed below:
The Company currently has one equity compensation plan, the 2007 Stock Compensation Plan, from which it grants equity awards that are used as an incentive for directors, officers, and other employees. The 2007 Stock Compensation Plan has 851,134 shares available for issue as of September 30, 2019. As of September 30, 2019, $2,371,309 of total unrecognized compensation expense related to non-vested awards is expected to be recognized over a period of approximately 4.9 years. The Company recorded related compensation expense for the years ended September 30, 2019, 2018, and 2017 of $1,729,025, $2,003,207, and $2,319,975, respectively. For the year ended September 30, 2019, $1,638,829 of this expense was included in selling, general and administrative expense and $90,196 was included in cost of sales. For the year ended September 30, 2018, $1,835,086 of this expense was included in selling, general and administrative expense and $168,121 was included in cost of sales. For the year ended September 30, 2017, $2,103,621 of this expense was included in selling, general and administrative expense and $216,354 was included in cost of sales.
Consolidated|||Leasehold improvements - at cost|Less: Accumulated depreciation||Plant and equipment - at cost|Less: Accumulated depreciation||Plant and equipment under lease|Less: Accumulated depreciation||
|2019|US$000|7,754|(3,648)|4,106|6,472|(2,827)|3,645|15|(4)|11|7,762
|2018|US$000|5,181|(2,501)|2,680|5,298|(2,278)|3,020|27|(15)|12|5,712
Indicators||Total GHG emissions (Scopes 1 and 2) (tonnes)|Direct GHG emissions (Scope 1) (tonnes)|Including: Gasoline (tonnes)|Diesel (tonnes)|Natural gas (tonnes)|Indirect GHG emissions (Scope 2) (tonnes)|Including: Purchased electricity (tonnes)|Total GHG emissions per employee (tonnes per employee)|Total GHG emissions per floor area (tonnes per square metre)|Hazardous waste (tonnes)|Hazardous waste per employee (tonnes per employee)|Non-hazardous waste (tonnes)|Non-hazardous waste per employee (tonnes per employee)
For the year ended 31 December|2019|113,501.50|3,785.86|197.25|10.87|3,577.74|109,715.64|109,715.64|1.90|0.07|2.40|0.00004|5,227.11|0.09
|2018|102,831.74|2,554.31|191.00|11.07|2,352.24|100,277.43|100,277.43|2.01|0.09|2.51|0.00005|4,566.52|0.09
||Computer and office equipment|Leasehold improvements lease|Furniture and fixtures|Building and improvements|Land|Property and equipment, gross|Less: accumulated depreciation|Property and equipment, net
|Useful Lives|3 - 5 years|Lesser of useful life of improvement or remaining life of lease|7 years|7 - 30 years|Non-depreciable|||
December 31,|2019|$143,942|33,346|12,980|14,553|1,785|206,606|(136,226 )|$ 70,380
|2018|$129,359|32,096|12,500|14,381|1,785|190,121|(117,392 )|$ 72,729
The Company repurchased a total of 75,113 and 74,880 shares of its common stock during fiscal 2019 and fiscal 2018, respectively, for cash totaling approximately $7.5 million and $7.7 million, respectively. All repurchased shares were recorded in treasury stock at cost. At September 2019, 34,846 shares of the Company’s common shares remained authorized for repurchase in either the open market or privately negotiated transactions, as previously approved by the Company’s Board of Directors. In October 2019, our Board of Directors renewed the repurchase authorization for up to 75,000 shares of the Company’s common stock.
Period|July 1-31, 2019|August 1 - 31, 2019|September 1 - 30, 2019|Total
(a) Total Number of Shares (or Units) Purchased|293|39,769|91|40,153
(b) Average Price Paid per Share (or Unit)|$ 99.35|107.71|75.51|$ 107.58
(c) Total Number of Shares (or Units) Purchased as Part of Publicly Announced Plans or Programs|293|39,769|91|40,153
(d) Maximum Number (or Approximate Dollar Value) of Shares (or Unites) that May Yet Be Purchased Under the Plans or Programs*|74,706|34,937|34,846|34,846
||Trade creditors|Owed to subsidiaries|Accruals|Deferred income|Lease liabilities|Other taxes and social security costs|Government grants|
|Notes|||||14||12|
2019|£ million|2.3|90.4|5.1|3.2|0.1|0.4|0.7|102.2
2018|£ million|1.4|84.8|4.5|4.4|–|0.5|0.3|95.9
The Company had estimated disallowed finance costs in Spain and Norway of approximately $15.1 million and $15.0 million, respectively, at December 31, 2019, which are available for 18 years and 10 years, respectively, from the year the costs are incurred for offset against future taxable income in Spain and Norway, respectively. The Company's estimated tax losses in Luxembourg are available for offset against taxable future income in Luxembourg, either indefinitely for losses arising prior to 2017, or for 17 years for losses arising subsequent to 2016.
|||Deferred tax assets:|Vessels and equipment|Tax losses carried forward and disallowed finance costs (1)|Other|Total deferred tax assets|Deferred tax liabilities:|Vessels and equipment|Provisions|Other|Total deferred tax liabilities|Net deferred tax assets|Valuation allowance|Net deferred tax assets
December 31,|2019|$||1,646|164,009|19,674|185,329||22,913|6,512|—|29,425|155,904|(153,302)|2,602
December 31,|2018|$||5,868|155,910|10,545|172,323||18,037|5,588|2,060|25,685|146,638|(144,560)|2,078
Consolidated|||Deferred tax asset comprises temporary differences attributable to:|Amounts recognised in profit or loss:|Tax losses|Property, plant and equipment|Employee benefits|Employee entitlements|Intellectual property|Revenue received in advance|Provisions|Foreign currency translation|Tax credits|Deferred rent||Amounts recognised in equity:|Transaction costs on share issue|Deferred tax asset|Amount expected to be recovered within 12 months|Amount expected to be recovered after more than 12 months|Movements:|Opening balance|Credited/(charged) to profit or loss (note 5)|Additions through business combinations (note 28)|Translation differences|Closing balance
|2019|US$000|||2,068|(176)|608|714|79,260|633|1,054|613|17|82|84,873||-|84,873|26,588|58,285||82,120|2,440|314|(1)|84,873
|2018|US$000|||688|58|235|-|79,011|1,019|328|534|-|163|82,036||84|82,120|26,995|55,125||82,946|(933)|105|2|82,120
Products: Products revenue is comprised of revenue from the sale of software along with third party hardware and operating systems. Software sales include up front revenue for licensing our solutions on a perpetual basis. Software sales are driven by our solutions' ability to help our customer meet the demands of their guests and improve operating efficiencies. Our software revenue is also driven by the ability of our customers to configure our solutions for their specific needs and the robust catalog of integrations we offer to third party solutions. Our software solutions require varying form factors of third party hardware and operating systems to operate, such as staff facing terminals, kiosk solutions, mobile tablets or servers. Third party hardware and operating system revenue is typically driven by new customer wins and existing customer hardware refresh purchases.
|||Goodwill and intangible assets|Other non-current assets|Current assets|Total assets|Current liabilities|Non-current liabilities|Total liabilities|Shareholders’ equity|Non-controlling interest|Total equity|Total liabilities and equity
€ million|2019||31,029|17,347|16,430|64,806|20,978|29,942|50,920|13,192|694|13,886|64,806
€ million|2018|(Restated)(a)|29,493|16,140|15,478|61,111|20,150|28,844|48,994|11,397|720|12,117|61,111
|5.5% convertible senior notes due December 15, 2021:|Balance as of December 31, 2019|Related party|Others||Balance as of December 31, 2018|Related party|Others|
Fair value|||$6,727|65,257|$71,984||$5,879|57,031|$62,910
Carrying value|||$8,864|84,648|$93,512||$8,378|79,433|$87,811
Face value|||$10,000|97,000|$107,000||$10,000|97,000|$107,000
We measure our compensation cost related to share-based payment transactions based on fair value of the equity or liability classified instrument. For purposes of estimating the fair value of each stock option unit on the date of grant, we utilize the Black-Scholes option-pricing model. Option valuation models require the input of highly subjective assumptions including the expected volatility factor of the market price of our common stock (as determined by reviewing our historical public market closing prices). Our accounting for share-based compensation for RSUs is based on the closing market price of our common stock on the date of grant.
($ in millions)|For the year ended December 31:|Systems|External Systems Hardware gross profit|External Systems Hardware gross profit margin|External Operating Systems Software gross profit|External Operating Systems Software gross profit margin|External total gross profit|External total gross profit margin|Pre-tax income|Pre-tax margin
|2019||$2,622|44.3%|$1,412|83.8%|$4,034|53.1%|$701|8.4%
|2018||$2,590|40.7%|$1,412|84.5%|$4,002|49.8%|$904|10.2%
|Yr.-to-Yr Percent/ Margin Change||1.2%|3.6pts.|0.0%|(0.7)pts.|0.8%|3.2pts.|(22.4)%|(1.8)pts.
||Computer equipment and software|Furniture and fixtures|Leasehold improvements|Renovation in progress|Build-to-suit property|Total property and equipment, gross|Less: accumulated depreciation and amortization|Total property and equipment, net
|Useful Life|3 – 5 years|7 years|2 – 6 years|n/a|25 years|||
December 31,|2019|$57,474|6,096|22,800|8|—|86,378|(49,852)|$36,526
|2018|$52,055|4,367|9,987|1,984|51,058|119,451|(42,197)|$77,254
Details relating to subsidiary undertakings are given on pages 207 to 211. Except where stated all classes of shares were 100% owned by the Group at 31st December 2019. The country of incorporation of the principal Group companies is the same as the country of operation with the exception of companies operating in the United Kingdom which are incorporated in Great Britain. All operate in steam, electrical thermal energy solutions, fluid path technologies or peristaltic pumping markets except those companies identified as a holding company on pages 207 to 211.
As discussed in the “Operating (non-GAAP) Earnings” section, we characterize certain retirement-related costs as operating and others as non-operating. Utilizing this characterization, operating retirement-related costs in 2019 were $1,457 million, a decrease of $37 million compared to 2018. Non-operating costs of $615 million in 2019 decreased $957 million year to year, driven primarily by the same factors as above.
($ in millions)|For the year ended December 31:|Retirement-related plans—cost|Service cost|Multi-employer plans|Cost of defined contribution plans|Total operating costs/ (income)|Interest cost|Expected return on plan assets|Recognized actuarial losses|Amortization of prior service costs/(credits)|Curtailments/settlements|Other costs|Total non-operating costs/(income)|Total retirement-related plans—cost
|2019||$385|32|1,040|$1,457|$2,929|(4,192)|1,819|(9)|41|28|$615|$2,072
|2018||$431|38|1,024|$1,494|$2,726|(4,049)|2,941|(73)|11|16|$1,572|$3,066
|Yr.-to-Yr. Percent Change||(10.7)%|(16.9)|1.5|(2.5)%|7.4%|3.5|(38.2)|(87.6)|262.2|76.2|(60.9)%|(32.4)%
|||Research and development|Selling, general and administrative|Impairment and other charges|Amortization of intangible assets|Total operating expenses
Fiscal 2019|Amount||$117,353|272,257|—|13,760|$403,370
|Percentage of total net sales|(Dollars in thousands)|8.2%|19.0%|—%|1.0%|28.2%
Fiscal 2018|Amount||$132,586|293,632|766|10,690|$437,674
|Percentage of total net sales||7.0%|15.4%|—%|0.6%|23.0%
|Trade receivables, net|Prepaid expenses and other current assets|Receivables from related parties|Computer software, net|Deferred contract costs, net|Other non-current assets|Total assets|Deferred revenues (current)|Deferred revenues (non-current)|Deferred income taxes|Total liabilities|Retained earnings|Total equity|Total liabilities and equity
As reported December 31, 2018|$172.3|67.3|6.2|405.6|161.3|125.6|3,653.4|52.9|106.8|220.9|1,866.9|381.1|1,786.5|3,653.4
Effect of ASC 606 adoption|$6.9|(14.4)|4.8|(3.7)|(17.2)|(7.0)|(30.6)|4.1|(4.3)|(8.1)|(8.3)|(22.3)|(22.3)|(30.6)
Amounts without adoption of ASC 606 December 31, 2018|$179.2|52.9|11.0|401.9|144.1|118.6|3,622.8|57.0|102.5|212.8|1,858.6|358.8|1,764.2|3,622.8
|(In millions)|Contractual Obligations|Short-term borrowings|Current portion of long-term debt(1)|Long-term debt(1)|Total debt|Interest payments due on long-term debt(2)|Operating leases|First quarter 2020 quarterly cash dividend declared|Other principal contractual obligations|Total contractual cash obligations(3)
|Total||$ 98.9|18.4|3,729.2|$ 3,846.5|1,057.2|105.4|24.8|86.2|$ 5,120.1
|2020||$ 98.9|18.4|—|$ 117.3|180.4|30.6|24.8|35.6|$ 388.7
Payments Due by Years|2021-2022||$ —|—|938.9|$ 938.9|342.7|40.0|—|31.4|$ 1,353.0
|2023-2024||$ —|—|1,499.8|$ 1,499.8|204.7|18.7|—|19.2|$ 1,742.4
|Thereafter||$ —|—|1,290.5|$ 1,290.5|329.4|16.1|—|—|$ 1,636.0
The increase in net cash provided by operating activities during 2019 was primarily driven by higher cash proceeds from sales of systems projects, including the Sunshine Valley, Sun Streams, and California Flats projects, and advance payments received for sales of solar modules prior to the step down in the U.S. investment tax credit as discussed above. These increases were partially offset by operating expenditures associated with initial ramp of certain Series 6 manufacturing lines and expenditures for the construction of certain projects.
|Net cash provided by (used in) operating activities|Net cash used in investing activities|Net cash provided by financing activities|Effect of exchange rate changes on cash, cash equivalents and restricted cash.|Net (decrease) increase in cash, cash equivalents and restricted cash
2019|$174,201|(362,298)|74,943|(2,959)|$(116,113)
2018|$(326,809)|(682,714)|255,228|(13,558)|$(767,853)
2017|$1,340,677|(626,802)|192,045|8,866|$914,786
Other expense, net decreased by $31 thousand in 2019 compared to 2018 as a result of the recognition of a $1.4 million loss on extinguishment related to the partial repurchase of our 2022 Notes and a $1.1 million increase in interest expense related to our convertible senior notes, offset by an increase of $2.7 million of interest income earned on our investment as a result of proceeds invested from our convertible note and common stock offerings.
|||Current income tax expense (benefit):|U.S.:|Federal|State|Non-U.S.||Deferred income tax expense (benefit):|U.S.:|Federal|State|Non-U.S.||Income tax expense (benefit)
|2019||||$ (28)|2|229|203|||(25)|(8)|(185)|(218)|$ (15)
Fiscal|2018|(in millions)|||$ 20|21|406|447|||499|(30)|(1,260)|(791)|$ (344)
|2017||||$ (9)|9|322|322|||(119)|(15)|(8)|(142)|$ 180
Openreachc|Adjusteda revenue £5,075m||Year to 31 March|Adjusted a revenue|Adjusted a operating costs|Adjusted a EBITDA|Depreciation & amortisation|Adjusted a operating profit|Capital expenditure|Normalised free cash flowb
||2019 (IFRS 15)|£m|5,075|2,652|2,423|1,468|955|2,081|685
||2018 (IAS 18)|£m|5,278|2,663|2,615|1,401|1,214|1,699|1,100
|Adjusteda operating profit £955m|Change|£m|(203)|(11)|(192)|67|(259)|382|(415)
|||%|(4)|–|(7)|5|(21)|22|(38)
Adjusteda revenue decline of 4% for the year was driven by regulated price reductions predominantly on FTTC and Ethernet products, non-regulated price reductions (mainly driven by communications providers signing up for fibre volume discounts), a small decline in our physical line base and a reclassification of costs to revenue. This was partly offset by 25% growth in our fibre rental base, a 9% increase in our Ethernet rental base and the impact of adopting IFRS 15.
Equity in net losses of affiliates: Pursuant to the formation of OneLNG in July 2016, we equity account for our share of net losses in OneLNG. Given the difficulties in finalizing an attractive debt financing package along with other capital and resource priorities, in April 2018, Golar and Schlumberger decided to wind down OneLNG and work on FLNG projects as required on a case-by-case basis. As a result, activity levels have been substantially reduced for the year ended December 31, 2018 and the carrying value of the investment was written down to $nil.
Other operating gains: Includes the realized and unrealized gain on the oil derivative instrument. In 2018, we recognized a realized gain of $26.7 million, and an unrealized fair value loss of $10.0 million, relating to the LTA oil derivative instrument as a result of the increased price of Brent Crude during the year. The derivative asset was recognized upon the LTA becoming effective in December 2017. In 2017, we recognized an unrealized fair value gain of $15.1 million.
|(in thousands of $)|Total operating revenues|Vessel operating expenses|Voyage expenses|Administrative expenses|Project development expenses|Depreciation and amortization|Other operating gains|Operating income|Equity in net losses of affiliates
|2018|127,625|(26,317)|(1,363)|175|(16,526)|(28,193)|2,749|58,150|(2,047)
December 31,|2017|—|(2)|(121)|(1,736)|(2,506)|—|15,100|10,735|(8,153)
|Change|127,625|(26,315)|(1,242)|1,911|(14,020)|(28,193)|(12,351)|47,415|6,106
|% Change|100%|1,315,750%|1,026%|(110)%|559%|100%|(82)%|442%|(75)%
|||Operating profit|Non-underlying items within|operating profit (see note 3)|Underlying operating profit|Turnover|Operating margin|Underlying operating margin
€ million|2019||8,708||1,239|9,947|51,980|16.8%|19.1%
€ million|2018|(Restated)(a)|12,639||(3,176)|9,463|50,982|24.8%|18.6%
€ million|2017|(Restated)(a)|8,957||543|9,500|53,715|16.7%|17.7%
||Stock-based compensation cost:|Common stock warrants|Stock options|Restricted stock units|Employee stock purchase plan|Total stock-based compensation cost
|2019||$—|16,489|14,585|3,326|$34,400
For the Year Ended December 31,|2018||$512|13,279|90|2,069|$15,950
|2017||$484|11,295|—|—|$11,779
|(In millions)|Balance at beginning of period(1)|Gains (losses) on assets still held at end of year|Purchases, sales, issuance, and settlements(2)|Transfers in and/or out of Level 3|Foreign exchange gain (loss)|Balance at end of period(1)
December 31,|2019|$ 150.1|16.8|8.3|—|5.0|$ 180.2
|2018|$ 71.5|(16.0)|103.7|1.0|(10.1)|$ 150.1
On October 27, 2017, we entered into a purchase agreement to sell the Compute business. In consideration for the transfer and sale of the Compute business, we received an equity interest in the buyer valued at approximately $36.5 million, representing the carrying value of the assets divested and representing less than 20.0% of the buyer's total outstanding equity. The operations of the Compute business were accounted for as discontinued operations through the date of divestiture.
||Revenue (1)|Cost of revenue (1)|Gross profit (loss)|Operating expenses:   |Research and development (1)|Selling, general and administrative (1)|Total operating expenses|Loss from discontinued operations (1)|Other income (2)|Gain on sale (2)|Loss income before income taxes|Income tax provision (benefit)|Loss income from discontinued operations|Cash flow used in Operating Activities (1)|Cash flow from Investing Activities (2)
Fiscal Years|2018|$—|(596)|596||5,251|1,560|6,811|(6,215)|—|—|(6,215)|—|(6,215)|(10,734)|—
|2017|$660|2,252|(1,592)||29,167|13,840|43,007|(44,599)|7,500|18,022|(19,077)|—|(19,077)|(42,776)|25,522
(2) The amounts included in this column represent the grant date fair value of restricted stock unit awards (RSUs) granted to directors, computed in accordance with FASB ASC Topic 718. For a discussion of valuation assumptions see Note B[11] to our consolidated financial statements included in this Annual Report. The 15,000 RSUs granted to each non-management director vested on a quarterly basis beginning March 15, 2019. Each restricted stock unit represents the contingent right to receive one share of common stock.
Name|Emanuel Pearlman|Niv Harizman|Alison Hoffman
Fees earned or paid in cash ($) (1)|$ 50,000|$ 46,250|$ 48,890
Stock Awards ($) (2) (3)|$ 39,000|$ 39,000|$ 39,000
All other compensation ($) (4)|$ 750|$ 750|$ 750
Total ($)|$  89,750|$  86,000|$ 88,640
In 2019, we compensated each non-management director of our Company by granting to each such outside director 15,000 RSUs. The RSUs vested in equal amounts of 3,750 RSUs on each of March 15, 2019, June 15, 2019, September 15, 2019 and December 15, 2019. In addition, we pay our non-management directors cash director fees of $40,000 per annum ($10,000 per quarter). Non-management directors also receive additional cash compensation on an annual basis for serving on the following Board committees: The Audit Committee Chairperson receives $7,500 and members receive $5,000; the Chairperson and members of each of the Compensation Committee and Nominating and Corporate Governance Committee receive annual fees of $3,750 and $2,500, respectively.
|Cash equivalents:|Money market funds|Noncurrent assets:|Long-term investments||Cash equivalents:|Money market funds|Noncurrent assets:|Long-term investments
Fair value at December 31, 2019||$297,311||132,188|Fair value at December 31, 2018||$485,872||-
Level 1||$297,311||-|Level 1||$485,872||-
Level 2||$ -||-|Level 2||$ -||-
Level 3||$ -||132,188|Level 3||$ -||-
||Income Statement Data:|Total revenues|Net income|Earnings per share:|Basic|Diluted|Weighted average common shares outstanding:|Basic|Diluted
|2019 (1)(2)||$ 1,258,294|67,062||$ 0.58|$ 0.57||116,175|118,571
|2018 (3)||$ 1,009,780|68,921||$ 0.59|$ 0.59||116,057|117,632
Years Ended December 31,|2017 (4)||$ 1,024,191|5,135||$ 0.04|$ 0.04||118,059|119,444
|2016 (5)||$ 1,005,701|129,535||$ 1.10|$ 1.09||117,533|118,847
|2015||$ 1,045,977|85,436||$ 0.73|$ 0.72||117,465|118,919
Years ended August 31,|||Outstanding, beginning of the year|Granted (1)|Exercised (2)|Cancelled|Outstanding, end of the year|Exercisable, end of the year
|Options||819,393|201,525|(170,754)|(134,550)|715,614|264,374
2019|Weighted average exercise price|$|65.27|65.62|57.28|72.43|65.93|55.99
|Options||652,385|281,350|(60,337)|(54,005)|819,393|277,108
2018|Weighted average exercise price|$|56.61|85.08|57.77|72.28|65.27|49.76
€ millions|Germany|Rest of EMEA|EMEA|United States|Rest of Americas|Americas|Japan|Rest of APJ|APJ|SAP Group
2019|3,948|8,158|12,105|9,085|2,109|11,194|1,180|3,074|4,254|27,553
2018|3,658|7,446|11,104|7,880|1,832|9,713|963|2,928|3,891|24,708
2017|3,352|7,063|10,415|7,436|1,911|9,347|885|2,814|3,699|23,461
||Employee severance and benefit costs|Lease costs|Asset write-off costs|Other costs|Total restructuring and related charges(1)
|2019|$16,029|(41)|(3,566)|13,492|$25,914
Fiscal Year Ended August 31,|2018|$16,269|1,596|16,264|2,773|$36,902
|2017(2)|$56,834|3,966|94,346|5,249|$160,395
||Major product category|Deposits software and hardware|Deposits service and other|Deposits revenue|Identity verification software and hardware|Identity verification service and other|Identity verification revenue|Total revenue
|2019||$41,860|15,170|57,030|4,985|22,575|27,560|$84,590
Twelve Months Ended September 30,|2018||$33,071|8,437|41,508|7,627|14,424|22,051|$63,559
|2017||$25,407|6,963|32,370|4,240|8,780|13,020|$45,390
TELEPHONY Fiscal 2019 fourth-quarter telephony service customers net additions amounted to 2,778 compared to net losses 16,900 for the same period of the prior year mainly due to: • more telephony bundles due to additional promotional activity in the second half of fiscal 2019; and • growth in the business sector; partly offset by • increasing wireless penetration in North America and various unlimited offers launched by wireless operators causing some customers to cancel their landline telephony services for wireless telephony services only.