The Digital Capital of Social Services Consumers: Factors of Influence and the Need for Investment
Journal: The Journal of Social Policy Studies
Year: 2021

Digitalization is one of the strategic directions taken in the reform of social services and a prerequisite for improving their quality and accessibility for various target groups in modern society. In recent years, the problems of digitalization occupy a significant place in social research; however, insufficient attention has been paid to the consideration of the digitalization process from the point of view of the social services clients themselves. The purpose of this article is to partially