Orientation of the Activities of Executive Authorities Towards the Provision of Services to the Population
Journal: Humanities and Social Sciences Bulletin of the Financial University
Year: 2025

The article considers the process of digital transformation of public administration in Russia, where the provision of services in electronic format is one of the important functions of the executive autority. Key indicators for the development of e-government show significant growth: in 2023, more than 340 million services were provided through the Gosuslugi portal, which is 100 million more than in the previous period. The main directions of service modernization include the introduction of a