Crime, Emergency, Discourse, and Technology: The War on Crime and the 9-1-1 Emergency Response System
Journal: eScholarship (California Digital Library)
Year: 2014

The 9-1-1 emergency response system has become a taken-for-granted part of everyday American life to the extent that it is virtually invisible to scholarship and social discourse. This project presents a joint historical and ethnographic study of the 9-1-1 system that follows common threads that run through the creation of the 9-1-1 system and the daily routines of dispatchers today. Chapter 1 demonstrates how the widespread fear of crime made a universal emergency number possible in the 1960s d