Crisis communication in audiovisual format: the information of Spain’s National Health System on YouTube in 2020
Journal: El Profesional de la Informacion
Year: 2021

Throughout 2020 it has been seen that the Covid-19 pandemic has been an unprecedented health crisis that has involved a major change at both level informative and media. Audiovisual content has increased considerably and there is interest on the part of health institutions to demonstrate their ability as a reliable and first-order source of information. In fact, since the declaration of the pandemic, in just 2 months the number of content disseminated throughout 2019 was exceeded. This study see