Personalized Passenger Experience in Airports: A Data-Driven Approach
Journal: Proceedings of the ... International Conference on Business Excellence
Year: 2025

Abstract The rapid development of global aviation traffic requires the development of more sophisticated management and marketing strategies to enhance airport operations and improve passenger services. In modern airport management systems, real time data from security cameras, check-in counters and handling agents are extracted to establish a configurable framework that enhances the efficiency of smart airports in both commercial and operational sectors. In response to the increasing demand for