title: Hapoel Be'er Sheva F.C.

text: December 1988 ended in a major overhaul of the stadium, the contribution of Mrs. Lilly Friedman-Vasermil, and the stadium was named for Arthur Vasermil. Ms. Friedman-Vasermil perpetuated the name of her son, who was murdered in the Holocaust by the Nazis, in 1943, Majdanek extermination camp, at the age of seven.


title: Hapoel Be'er Sheva F.C.

text: In 1995, in honor of her portrayal of Hapoel Be'er Sheva in front of a Barcelona UEFA Cup group, the stadium was renovated and plastic seats were installed at the bleachers instead of exposed concrete.


title: Hapoel Be'er Sheva F.C.

text: In 2009 the rest of the seats were installed in the galleries, following the return of Hapoel Be'er Sheva Premier League.


title: Hapoel Be'er Sheva F.C.

text: On 30 May 2015 the last game was played in Vasermil Stadium, which increased Hapoel Be'er Sheva 4–0 on the team Beitar Jerusalem.


title: Hapoel Be'er Sheva F.C.

text: On 16 September 2015, Turner Stadium opened for the first time to some 4,000 fans who watched the team public show practice. The first game hosted by the stadium took place on 21 September 2015 against Maccabi Haifa, and ended with a 0–0 draw. Before the game there was a dedication ceremony for a house and the setting of mezuzot in the presence of Mayor Rubik Danilovich.


title: Hapoel Be'er Sheva F.C.

text: Be'er Sheva Municipality decided during 2015 to commemorate the legendary stadium named Arthur Vasermil that carries on a meaningful story.


title: Hapoel Be'er Sheva F.C.

text: This compound serves mainly the youth department groups Hapoel Be'er Sheva, but sometimes even the older group.


title: Hapoel Be'er Sheva F.C.

text: In 2013 the building was inaugurated "at the Association". The project includes 750 square meters of computer rooms, professional spaces, dressing rooms, doctor's room, coaches room, an area for gatherings, logistics and other rooms with modern elements of the most advanced in the country and meets all the standards of the Israel Football Association Premier leagues. There is a possibility of building another floor to the club in the future, to continue activities such as a football academy construction project.


title: Hapoel Be'er Sheva F.C.

text: Hapoel Be'er Sheva fans spread throughout the country and are one of the largest audiences in Israel.


title: Hapoel Be'er Sheva F.C.

text: South Side. Its activity was centered in Gate 5 at Vasermil Stadium. At Turner Stadium it runs behind the gate in the south gallery. The organization focuses on encouraging the group and preparing a stage for the games. In addition, the organization helps organize the fans of the group in ways of reaching out. Since the group moved to Turner Stadium, the organization has begun to present advanced sets of encouragement. In the 2016–17 season, the fans organization launched a fundraising campaign to purchase crankshafts for the southern pavilion to assist in the layout of the sets. The sum they sought to reach was 100,000 Shekels and the end of the campaign was about a month, but after 24 hours the money was raised in full. The organization advocated political isolation and the ultras of "ULTRAS NO POLITICA". The approach of the UltraSouth organization to avoid political affiliation turned out to be successful. After the display of Palestinian flags in Celtic Park, the organization emphasized that anyone who wanted to bring the Israeli flag to the tour was welcome, but it would not be related to the group.


title: Hapoel Be'er Sheva F.C.

text: The organization takes care to make flags and signs in high-level deployment to increase the standard of decor in the stands. There is a songwriter for the group and for the players. In addition, the organization is in regular contact with the fans through Facebook.


title: Hapoel Be'er Sheva F.C.

text: With the establishment of the club, it was decided by the management team that a crest, labeled below with Hapoel Be'er Sheva, would be placed on jerseys. This symbol has served the club until 1993.


title: Hapoel Be'er Sheva F.C.

text: In 1993 the club management decided to change the group crest, and because over the years the club had earned the nickname "Camel", the club tried to create a symbol for it. Between 1993 and 1995 the crest had a modified camel hump below, a soccer ball in the center circle, and the team name written in Hebrew and English at the edges.


title: Hapoel Be'er Sheva F.C.

text: From 1995 to 2016, Hapoel Be'er Sheva flaunted symbol whose lower half was a soccer ball, and the top half contained a chimney that symbolizes the municipal building, a symbol of the original executive, and the slogan "the pride of the Negev" to describe the team from the capital of the Negev.


title: Hapoel Be'er Sheva F.C.

text: On 21 June 2016 the club's management presented the official emblem at the 2016–17 season press conference. The current symbol is based on the symbol that served the club from the 1995–96 season to the 2015–16 season: the lower half circle shape is half a soccer ball, the top half contains a chimney symbolizing the municipal building, a symbol of the original executive, and the top edges of the circle display the club's Hebrew and English name. In addition, the crest is displayed below a star; this star represents that the club has won five championships.


title: Hapoel Be'er Sheva F.C.

text: The shirt and shorts of Hapoel Be'er Sheva have been red and white since its inception; the group's third costume is blue.


title: Hapoel Be'er Sheva F.C.

text: At some point in time, the team has added a rather black color. During the 1990s, the team also played in costumes that are not related to their traditional colors, such as a purple outfit, which represents the forum club that was then the main sponsor. The club's famous uniforms are red and white striped shirts, the first and second championship seasons.


title: Hapoel Be'er Sheva F.C.

text: The uniform of the team beginning with the 2019–20 season are made by the Kelme company. Over the years, Hapoel Be'er Sheva has used uniforms from Kappa, Adidas, Nike, Diadora, Lotto, Puma and Umbro.


title: Hapoel Be'er Sheva F.C.

text: Since its inception Hapoel Be'er Sheva has worked with a number of sponsors recognized locally as Solel Boneh in the 1980s, and the South Korean car company Kia and Forum Club at the beginning and middle of the decade.


title: Hapoel Be'er Sheva F.C.

text: As of 2020, the main sponsor is Mahsanei HaShuk. Secondary Hapoel Be'er Sheva sponsors include the company Metropoline, Fattal Hotels, Kelme and Eurotec group.


title: Hapoel Be'er Sheva F.C.

text: Only up to six non-Israeli nationals can be in an Israeli club squad (only five can play at the same time). Those with Jewish ancestry, (e.g., Mariano Bareiro, Yoni Stoyanov) married to an Israeli, or those who have played in Israel for an extended period of time (Miguel Vítor), can claim a passport or permanent residency which would allow them to play as if they were Israeli citizens.


title: Hapoel Be'er Sheva F.C.

text: Hapoel "Hashlosha" Be'er Sheva, which represents the country's main southern football, and one of the largest youth departments in Israel.


title: Hapoel Be'er Sheva F.C.

text: During most of the club's years, the club enjoys a strong youth department. Until 1969 Hapoel Be'er Sheva had one youth team, and it even won the first Israeli Youth Championship this year. At the end of the championship season, another group, Hapoel "Hashlosha", was established in Be'er Sheva after three employees of the "Makhteshim" factory who died in a work accident. The "Hashlosha" coach was Chaim Sne and within a short time the "Hashlosha" became the senior youth group in the city. "Hashlosha" won the first Israeli youth championship in 1973–74. Until the end of the 1980s Hapoel "HaShlosha" Be'er Sheva was regularly ranked in the top ranks of the Youth Super League and even won four State Youth Championships. From the mid-1960s, Hapoel Be'er Sheva youth teams relied on the talents discovered in the municipal youth leagues, founded by Aharon Ben Yaakov, who in their heyday numbered thousands of boys who played in hundreds of teams. As the group moved into private hands in the 1990s, the investment in the youth department declined and the youth group dropped to the re-election after a few years. Since 2007, when Alona Barkat has purchased the club, many funds have been invested to bring the youth departments back to the forefront, and in recent years the youth group has gradually returned to the top of the youth league.


title: Hapoel Be'er Sheva F.C.

text: The love for Hapoel Be'er Sheva is at the center of Asher Halperin book, "I was crazy about it: a story about love and football."


title: Jamadagni

text: Jamadagni () is a character in Hindu literature. He is regarded in Hindu tradition to be one of the Saptarishi (Seven Vedic sages) in the seventh, and the current age of Manvantara.


title: Jamadagni

text: He is a descendant of the sage Bhrigu, one of the Prajapatis created by Brahma, the creator deity. Jamadagni has five children with his wife, Renuka, the youngest of whom is Parashurama, an avatar of Vishnu.


title: Jamadagni

text: According to the Bhagavata Purana, the sage Richika was asked by King Gadhi to bring a thousand white horses with black ears to marry Satyavati. Richika, with the help of Varuna, brought those horses and the king allowed Richika to marry Satyavati.


title: Jamadagni

text: After their wedding, Satyavati, and her mother, demanded from Richika the blessings for having a son. Accordingly, the sage prepared two portions of milk boiled rice for each, one with the Brahma mantra (for Satyavati) and other with the Kṣātra mantra (for his mother-in-law). Giving the respective portions, he went to perform his ablutions. Meanwhile, Satyavati's mother asked her daughter to swap their portions. Her daughter obeyed. When Richika came to know about this exchange, he said that the child born of his mother- in-law would be a great Brahmana, but that his son would become an aggressive warrior, who would bring a bloodbath to this world. Satyavati prayed to amend this outcome, so that her son would be born as the great Brahmana, but that her grandson would become the aggressive warrior. This resulted in Jamadagni being born as a sage (out of Satyavati's womb) and eventually, Parashurama being born as Jamadagni's son, a warrior with a fearful reputation.


title: Jamadagni

text: Thus, Jamadagni was born to Richika and Satyavati. Meanwhile, around the same time as Jamadagni's birth, Gadhi's wife (Satyavati's mother, whose name is not mentioned) gave birth to a son with Kshatriya traits, named Kaushika. He later becomes the renowned Vishvamitra, who was a Kshatriya by birth, but later ascended to the status of a Brahmarishi.


title: Jamadagni

text: Growing up, Jamadagni studied hard and achieved erudition in his studies of the Vedas. He is said to have acquired knowledge regarding the science of weapons without any formal instruction, with the guidance of his father. The "Aushanasa Dhanurveda," now lost, is about a conversation between Jamadagni and Ushanas on the exercises of warfare.


title: Jamadagni

text: After achieving the status of a rishi, Jamadagni visited a number of holy sites, and finally reached the palace of King Prasenajit of the Solar dynasty. He fell in love with his daughter, Princess Renuka, upon seeing her, and asked the king for her hand in marriage. Subsequently, the two were married, and had five sons: Ṛumaṇvān, Suhotra, Vasu, Viśvāvasu, and Rama, later known as Parshurama. The couple started to engage in tapasya along the banks of the river Narmada.


title: Jamadagni

text: According to the Brahmanda Purana, Renuka once went to the banks of the river Narmada to fetch some water. There, she observed the king of the Salva kingdom playing with his queen in the water. She stood there, mesmerised by the beauty of the sight. By the time she reached the hermitage of her husband with the water, she was quite late. The weary Jamadagni was furious when he heard the reason for her delay, and called forth each of his sons, one after the other, to kill her. Each of them refused to kill their own mother. Parashurama, however, came forth, and beheaded his mother with a single arrow. The rishi exiled his four older sons to the forests due to her disobedience. Pleased by Parashurama's devotion to him, he granted his son any boon of his choice. Parashurama wished for his mother to be restored to life, and this was granted.


title: Jamadagni

text: In the Ashvamedha Parva of the Mahabharata, Dharma took the form of Anger, and manifested at the ashrama of Jamadagni. He observed that the rishi had just milked his cow, Kamadhenu, and kept her milk in a pot. As Anger, Dharma crept into the pot. Despite drinking it, Jamadagni remained calm. Noticing this, Dharma appeared as a Brahmin before the rishi, and blessed him with the boon that he would always be righteous in the future.


title: Jamadagni

text: According to the Mahabharata, Jamadagni once became annoyed with the sun god, Surya, for causing too much heat. The warrior-sage shot several arrows into the sky, terrifying Surya. Surya then appeared before the rishi as a Brahmin, and gave him two inventions that would help mankind deal with his heat - sandals and an umbrella.


title: Jamadagni

text: Jamadagni was once visited by the Haihaya king Kartavirya Arjuna and his retinue (who was said to have thousand arms/hands), to whom he served a feast offered by the divine cow, Kamadhenu. The king sent his minister called Chandragupta, who offered a ten million cows, or even half the kingdom, to purchase this cow of plenty, but Jamadagni refused to part with her. Not willing to concede, Chandragupta and his men seized the cow by force and took her away with them. The helpless rishi, who loved the cow, pursued Chandragupta's party as they traversed the forest, unwilling to allow them to steal her. Infuriated by his defiance, the minister struck down Jamadagni, and took Kamadhenu to the king's capital city of Māhiṣmatī.


title: Jamadagni

text: After a long wait, Renuka started to search for her husband, finding him almost dead, surrounded by a pool of his own blood. Renuka fainted at the sight, and when she returned to consciousness, started wailing. When Parashurama and his disciple, Akṛtavraṇa, found her, she turned to him, and beat her breast twenty-one times. Parashurama resolved that he would travel the world twenty-one times, and annihilate all the Kshatriya kings he could find. When Jamadagni was to be cremated, the sage Shukra arrived on the scene, and restored the rishi's life with the "Mṛtasañjīvanī" mantra.


title: Jamadagni

text: Parashurama and Akṛtavraṇa travelled to Māhiṣmatī, intending to bring Kamadhenu back home. At the gates of the city, they met Kartavirya Arjuna and his forces in battle, and slew them. They brought the divine cow back to Jamadagni. The rishi instructed his son to perform a penance at Mahendragiri in order to cleanse himself of his sins. While Parashurama had left for this penance, Shurasena, a son of Kartavirya Arjuna, and his men, exacted their vengeance by beheading Jamadagni at his hermitage, and taking his head with them so that he could not be resurrected again. Parashurama and Jamadagni's disciples cremated the rishi, and his wife Renuka performed sati. Thence, Parashurama, inheriting his fallen father's Sharanga, started his twenty-one expeditions to obliterate the kings of the Kshatriya race.


title: Jamadagni

text: In the Buddhist Vinaya Pitaka section of the "Mahavagga" (I.245) the Buddha pays respect to Jamadagni by declaring that the Vedas ( Shruti's) in their true form were revealed to the original Vedic rishis, including Jamadagni.


title: Senior (education)

text: In the United States education, a senior is a student in the fourth year of study, either in high school or college/university.


title: Senior (education)

text: The twelfth grade is the fourth and final year of a student's high school education. The year and the student are both referred to as senior.


title: Senior (education)

text: The fourth year of an undergraduate program is known as senior year and 4th year students are known as seniors. Bachelor's degree programs are designed to be completed in four years.


title: Senior (education)

text: The term "super senior" is used in the United States to refer to a student who has not completed graduation requirements by the end of the fourth year, who is continuing to attempt to complete said requirements.


title: Senior (education)

text: In the province of Ontario, high school students in their third year and above are considered to be seniors, while in the province of Alberta, only twelfth graders are counted as seniors even though both provinces are Canadian (due to the fact that high school is only grades ten-twelve in Alberta).


title: Senior (education)

text: In England and Wales, students in their seventh year and above (11 years and older, post primary school) in secondary school are seniors. In Scotland, students in their fifth year and above are seniors.


title: Senior (education)

text: In Nigeria, senior secondary education is the education children receive after primary and junior secondary education and before the tertiary period. The appropriate age for senior secondary education in Nigeria is 11–18 years. The student is expected to write (West African Examination Council - WAEC) examination and/or National Examination Council (NECO) at the completion of six years of study. Every student is examined on 8-9 subjects. All students complete 4 core cross cutting subjects: English language, General Mathematics, Civic Education and Trade/Entrepreneurship.


title: Chris Spedding

text: Christopher John Spedding (born Peter Robinson, 17 June 1944) is an English musician, singer, guitarist, songwriter, multi-instrumentalist, composer, and record producer. In a career spanning more than 50 years, Spedding is best known for his studio session work. By the early 1970s, he had become one of the most sought-after session guitarists in England. Spedding has played on and produced many albums and singles. He has also been a member of eleven rock bands: the Battered Ornaments, Frank Ricotti Quartet, King Mob, Mike Batt and Friends, Necessaries, Nucleus, Ricky Norton, Sharks, Trigger, and the Wombles. In May 1976, Spedding also produced the very first Sex Pistols recordings.


title: Chris Spedding

text: AllMusic has described Spedding as "one of the UK's most versatile session guitarists, [he] has had a long career on two continents that saw him tackle nearly every style of rock and


title: Chris Spedding

text: Spedding, a long-time friend of Chrissie Hynde, was a regular concert feature artist with the Pretenders on their US tour in March/April 1980. He appeared regularly during the band's encores, playing the guitar solos on their version of the Kinks' song "Stop Your Sobbing".


title: Chris Spedding

text: As well as his celebrated work as a session musician, Spedding pursued a solo career, releasing his debut album "Songs Without Words" in 1970. Since then, he has released fourteen studio albums, and two live albums. His only solo hit was 1975's "Motor Bikin'".


title: Chris Spedding

text: Chris Spedding was born in Staveley, Derbyshire, but was raised in Sheffield and Birmingham by adoptive parents Muriel and Jack Spedding, and renamed Christopher John Spedding.


title: Chris Spedding

text: Whilst still with the Battered Ornaments, which without the departing Pete Brown left Spedding as their frontman, he joined the Frank Ricotti Quartet, and played guitar on the album "Our Point of View", released in July 1969. He was also invited to play on Jack Bruce's first and third solo albums, "Songs for a Tailor" (1969) and "Harmony Row" (1971).


title: Chris Spedding

text: Spedding then recorded his own instrumental album, "Songs Without Words" (1970) for Harvest Records, which was only released in Japan.


title: Chris Spedding

text: During this time, he was also playing jazz-fusion with Nucleus and recorded and toured with Mike Gibbs, featuring as lead soloist on the track “Five for England” on Gibbs’s "Tanglewood 63" album. He played guitar on the Pete Atkin/Clive James album "Driving Through Mythical America". He was a session player on Harry Nilsson's breakthrough album, "Nilsson Schmilsson", recorded in London. In 1970, he played on the original recording of Jesus Christ Superstar, and in 1971 he also played on "Pieces of Me" by Linda Hoyle and "Coming from Reality" by Sixto Rodriguez, who was later the subject of the 2012 documentary "Searching for Sugar Man". During 1972–74, Spedding played a central role in Sharks, initially with ex-Free bassist Andy Fraser. They recorded two albums and toured with Roxy Music. After that, he toured and recorded with John Cale. He also played with Roy Harper's occasional backing band Trigger, notably on 1975's "HQ" album. In 1972–76, he played in Mike Batt's novelty band "The Wombles", and confirmed on the Marc Riley show on BBC Radio 6 Music that he performed on television in a Womble suit.


title: Chris Spedding

text: In 1975, Spedding had a Top 20 solo hit in the UK with "Motor Bikin'", which he promoted with popular television appearances on "Top of the Pops" and "Supersonic", dressed in leather motorcycling gear, with greased hair. On his 1976 single "Pogo Dancing" he was backed by UK punk band The Vibrators. When further hits failed to materialise, he subsequently became better known as a session guitarist, appearing and recording with Bryan Ferry, Roxy Music, Elton John, Brian Eno, Jack Bruce, Nick Mason, Art Garfunkel, Typically Tropical, Katie Melua, and Ginger Baker, amongst others. During the mid-1970s, he even took part in the Wombles' UK tour in full costume, whilst wielding his trademark Gibson Flying V. His own album "Chris Spedding" (1975) was produced by Mickie Most. Spedding recorded a version of the American singer-songwriter Garland Jeffreys' song, "Wild in the Streets", on his own "Hurt" album. The song has since been covered by the Circle Jerks and is featured on "Tony Hawk's American Wasteland".


title: Chris Spedding

text: He also was the producer of the Sex Pistols' first demos, which were recorded on 12 May 1976 at London's Majestic Studios, where Spedding had recorded his contributions to Eno's album "Here Come the Warm Jets" and the Sharks track "Kung Fu". The three tracks recorded were "Problems", "No Feelings" and "Pretty Vacant"; there are persistent rumours that he played guitar and bass on their debut album, "Never Mind the Bollocks, Here's the Sex Pistols", however both Sex Pistols guitarist Steve Jones and Spedding himself deny this entirely. The following year, Spedding featured extensively on the concept album "Jeff Wayne's Musical Version of The War of the Worlds", issued in 1978.


title: Chris Spedding

text: Spedding moved to New York City, joined the Necessaries as a guitarist and songwriter, collaborated with drummer/percussionist David Van Tieghem, and worked extensively with Robert Gordon. Before long he was back in the UK and recorded another album of his own, "I'm Not Like Everybody Else" (1980). The same year he appeared on Joan Armatrading's album "Me Myself I", playing lead guitar on a number of tracks, including the chart-hit title track. His live album, "Friday the 13th" was released in 1981. In 1982 he played on Nina Hagen's recording "NunSexMonkRock", and over the next few years he continued his session work on such albums as Tom Waits' "Rain Dogs", while periodically releasing solo material ("Mean and Moody" (1985), "Enemy Within" (1986) and "Cafe Days" (1990). He worked on several solo releases by Jerry Harrison (of Talking Heads) including the critically acclaimed album Casual Gods released in 1988 spawning the No. 7 hit on US Mainstream Charts Rev It Up.


title: Chris Spedding

text: He played on the tracks "Not Such A Bad Boy", "So Bad" and "No Value" on Paul McCartney's "Give My Regards to Broad Street" released in 1984. Spedding recalls Ringo Starr, engineer Geoff Emerick and producer George Martin working on the same sessions as well as McCartney and his wife, Linda. In the same year he played on Roger Daltrey's solo album "Parting Should Be Painless". Spedding was producer of the first two albums by the Canadian rockabilly band, The Razorbacks, entitled "Go to Town" (1988) and "Live a Little" (1989). In 1995, he played on Willy DeVille's "Big Easy Fantasy", and later that year, on his album "Loup Garou".


title: Chris Spedding

text: Accepting an invitation, Spedding toured with a reformed Roxy Music in 2001. By now in his late fifties, Spedding's own blues rock offerings "One Step Ahead of the Blues" (2002) and "Click Clack" (2005) were released, followed by "It's Now Or Never" in 2007. He was one of only two musicians from the 1976 album "Jeff Wayne's Musical Version of The War of the Worlds" to return for Jeff Wayne's Black Smoke Band's 2006–2012 tour of Europe. He then featured on the 2012 album "Jeff Wayne's Musical Version of The War of the Worlds – The New Generation", touring with the show in 2012 and 2014.


title: Chris Spedding

text: On 31 October 2011, the 11 track CD "King Mob" album was released featuring Spedding on guitar, Glen Matlock on bass, Martin Chambers on drums, Sixteen on guitar and fronted by Stephen W. Parsons, aka Snips a former member of Sharks. Although both the album and live shows received positive reviews, King Mob announced that they were disbanding in September 2012.


title: Chris Spedding

text: In June 2014, Spedding appeared as a special guest playing guitar with Bryan Ferry at the 2014 Glastonbury Festival held in Pilton, Somerset, United Kingdom. In 2016, and again in 2019, he toured the US with Ferry.


title: Legion of Super Heroes (TV series)

text: Legion of Super Heroes is an American animated television series produced by Warner Bros. Animation, adapted from the DC Comics series of the same name. It debuted on September 23, 2006, and centers on a young Superman's adventures in the 31st century, fighting alongside the eponymous group of superheroes. The show was produced by one of its main character designers James Tucker, a co-producer of the "Justice League Unlimited" series, for the Kids' WB line on The CW network.


title: Legion of Super Heroes (TV series)

text: The series drew on the rich history of the Legion of Super-Heroes, taking inspiration from stories set during all time periods of the team's nearly 50-year history in comics. Continuity is internally consistent but is not shared with any previous incarnation of the Legion, either animated or in print. It also had its own tie-in spin-off comic book series that lasted 20 issues.


title: Legion of Super Heroes (TV series)

text: A few months before "Legion of Super Heroes" premiered, the Legion appeared in the "Justice League Unlimited" episode "Far From Home." The episode featured Supergirl travelling to the future and joining the Legion, leading audiences to think that it was intended to serve as a back-door pilot establishing a premise for the "Legion" show, and that it would be a DCAU spinoff. However, series producer James Tucker clarified that Legion's show was deliberately created from scratch:


title: Legion of Super Heroes (TV series)

text: Early reports had suggested the title of the series would be "Superboy and the Legion of Super-Heroes", but the official announcement on April 24, 2006 confirmed the title as "Legion of Super Heroes". The same announcement indicated that the series would air on the Kids' WB block of the new The CW network at 10 a.m.


title: Legion of Super Heroes (TV series)

text: At the 2006 Comic Con International, the production staff did not officially say whether legal issues at the time involving the ownership of Superboy had affected this series or whether changes were made to tie the series in with the "Superman Returns" film, but one significant change had been made since the announcement of the series. The original press release referred to "the young Superboy", while the revised press release, published in June 2006, described the character as a young "Superman". At the conclusion of the pilot episode, Clark adopts the superhero name of Superman, and not Superboy. In the second season, which takes place two years after the end of the first season, the character is called Superman, without reference to his "young" status.


title: Legion of Super Heroes (TV series)

text: The second season has a much darker and more mature tone than the first season and mostly focuses on Brainiac 5 and his relationship with his evil ancestor, the original Brainiac. In the second season, most of the Legionnaires have changed their appearances, e.g., Lightning Lad has longer hair and gets a robotic arm. Their appearances change based on the two years without Superman after he left in the episode "Sundown Part 2", which is the finale of the first season. Triplicate Girl changes her codename to Duo Damsel because one of her bodies (the White Body) is lost in a temporal anomaly during one of their 41st Century's battles. The series logo was also slightly revised. As with the first season, a total of 13 episodes were created for the second season, which premiered on September 22, 2007. The show was not renewed for a third season.


title: Legion of Super Heroes (TV series)

text: A third season had been planned for production but was dropped because the Kids' WB! slot was taken over by 4Kids. The third season was intended to take place three years after the end of the second season in which an older Superman would return. Sensor, Wildfire, Magnetic Kid, Supergirl, Tellus, Princess Projectra and Shadow Lass were to be introduced, while background characters Blok and Dawnstar would have active roles. Kell-El was intended to be a regular character but with a reduced role (with Wildfire planned to be his replacement). The main focus of the third season would have been Brainiac 5's return, while trying to redeem himself after the second season's finale and the evil Brainiac 6 trying to destroy the Legion. Also, producer James Tucker planned to make an episode adaptation of the story "The Ghost of Ferro Lad" to introduce Ferro Lad's long-lost twin brother. The final episode of season two linked the two seasons together.


title: Legion of Super Heroes (TV series)

text: The first season of the series began airing on Cartoon Network UK on March 5, 2007. The 13 episodes were shown weekdays through March 21, and the two-part season finale aired in the UK about five weeks before it was shown in the US. It also used to air on CITV 'Action Stations' and re-aired on Cartoon Network Too.


title: Legion of Super Heroes (TV series)

text: In the first season, the series revolved around a core group of eight Legionnaires but others appeared from time to time in recurring roles, similar in format to the "Justice League Unlimited" animated series.


title: Legion of Super Heroes (TV series)

text: The first season introduces a teenaged Clark Kent who is about to move from Smallville to Metropolis. He knows of his abilities but does not know what to do with his future (similar in nature to the Clark Kent featured in the "Smallville" television series). After travelling to the future, young Clark assumes the identity of Superman and gradually learns to control his abilities, becoming the hero he is destined to be. At the end of the first season, he returns to the present around the same time he left in the first episode.


title: Legion of Super Heroes (TV series)

text: In the second season, Superman returns to the future after spending two years in the past and gaining more experience with his powers. Also, a second Superman, called "Superman X", also appears in the second season. This Superman, later given the name Kell-El, is from the 41st century and was created from Superman's DNA and Kryptonite to be a living weapon with expanded abilities. His main foe in the 41st century is Imperiex, who travels through time to the 31st century, forcing Superman X to follow him into the past and recruit the Legion to help him.


title: Legion of Super Heroes (TV series)

text: Series producer James Tucker offered descriptions of the core team in a July 2006 interview at Comic Con International in San Diego. As with other DC team shows such as "Justice League Unlimited", not every core character appears in all episodes. The following descriptions apply to the characters as seen in the first season.


title: Legion of Super Heroes (TV series)

text: XS appears in the final two episodes "Dark Victory" parts 1 and 2 as a background character. Dawnstar and Invisible Kid also appeared in these final two episodes along with many other rarely seen Legion members; however, none of the new members shown in these episodes did anything to the plot of the story itself.


title: Legion of Super Heroes (TV series)

text: In the first season, some Legionnaires were mentioned or shown as images before making an actual appearance. Fourteen members were shown during the season as already active: Blok, Bouncing Boy, Brainiac 5, Colossal Boy, Cosmic Boy, Dream Girl, Element Lad, Lightning Lad, Phantom Girl, Saturn Girl, Shrinking Violet, Sun Boy, Triplicate Girl, and Tyroc. Five more joined the Legion through the course of the series: Superman, Timber Wolf, Matter-Eater Lad, Star Boy, and Ferro Lad.


title: Legion of Super Heroes (TV series)

text: The opening credits sequences used for first-season episodes included a glimpse of the Mission Monitor Board signs for many Legionnaires as well as shots of flying Legionnaires who would be seen in later episodes (though not all of those with Mission Monitor Board symbols appeared). At least four members of the Legion as seen in the comics appeared in some way on the show but had not joined by the end of the first season (Ultra Boy, Lightning Lass, Wildfire, and Polar Boy).


title: Legion of Super Heroes (TV series)

text: In the second season, Karate Kid appeared in the opening credits with the other Legionnaires, though he did not appear until the fifth episode (in which Nemesis Kid also became a new member). Similar to Karate Kid, Sun Boy appeared in the second season opening titles and made semi-regular appearances but did not have a speaking line or have someone else refer to him by name. Ayla Ranzz, sister of Lightning Lad, finally made an appearance, but as a child without apparent super powers and not as the Light Lass of the comic books.


title: Legion of Super Heroes (TV series)

text: Shadow Lass and Sensor were mentioned to appear in the third season, but were not actually in any of the two prior seasons.


title: Legion of Super Heroes (TV series)

text: The series was nominated for three Creative Arts Emmy Awards, a subset of the Daytime Emmy Awards. None of the nominations won their category.


title: Legion of Super Heroes (TV series)

text: Season 1 was released to home video in three separate DVD volumes, with four episodes on the first two releases and five on the third. The complete Season 1 collection was released in a 3-DVD box set, which merely collected each of the three individual volumes. All were released through Warner Home Video.


title: Legion of Super Heroes (TV series)

text: The complete Season 2 DVD collection was released in July 2020, at the same time as the entire series on Blu-Ray, through the Warner Archive Collection. Season 1 volume 1 has a bonus featurette called "We Are Legion", and the Season 2 two-part series finale has an audio commentary with producer James Tucker, director Brandon Vietti, and the voice of Saturn Girl, Kari Wahlgren. These bonus features are also included in the Complete Series Blu-Ray.


title: Legion of Super Heroes (TV series)

text: The series is also available for purchase or streaming on various platforms, including iTunes, Amazon Prime Video, and DC Universe.


title: Legion of Super Heroes (TV series)

text: Individual episodes have been released on various other DC home video releases; for example, the two-part episode "Dark Victory" was released an extra on the 4K Ultra HD/Blu-ray release of "The Death of Superman".


title: Legion of Super Heroes (TV series)

text: A comic book based on the show's continuity was published under the title "Legion of Super-Heroes in the 31st Century". According to the comic's writer, J. Torres, the name was chosen to distinguish itself from more specifically youth-oriented titles such as "Justice League Adventures" and "Superman Adventures". The first issue was distributed during Free Comic Book Day 2007 in addition to being sold.


title: Legion of Super Heroes (TV series)

text: An interview concerning the "Legion of Super Heroes in the 31st Century" comic confirmed that the comic was to continue publication despite the series ending, and that the comic would also be telling stories that were to have taken place after the second-season finale. As of issue #20, the comic ceased publication.


title: Legion of Super Heroes (TV series)

text: While the comic incorporates the cast of the show, other characters from DC Comics have made an appearance.


title: Legion of Super Heroes (TV series)

text: Issues #1–7 were collected in the trade paperback "Legion of Super Heroes in the 31st Century, Vol. 1: Tomorrow's Heroes" (March 2008, ).


title: Legion of Super Heroes (TV series)

text: A tie-in promotion with McDonald's Happy Meal took place in August 2007. The Legion show was represented by eight figures (Superman, Timber Wolf, Lightning Lad, Mano, Tharok, Brainiac 5, Bouncing Boy, and Validus). As Happy Meal toys often have a "girl toy" and "boy toy", this set was aimed at the boys.


title: Legion of Super Heroes (TV series)

text: The collectible miniatures game HeroClix produced a special starter set of the Legion, including a figure of "Young Superman" during the first season.


title: Freddie Woodman

text: Frederick John Woodman (born 4 March 1997) is an English professional footballer who plays as a goalkeeper for Preston North End.


title: Freddie Woodman

text: Woodman started his career at Crystal Palace before moving to the academy setup at Newcastle United in 2013. He made his Newcastle debut on 6 January 2018 and has had other spells on loan to Hartlepool United, Crawley Town, Kilmarnock and Aberdeen.


title: Freddie Woodman

text: Woodman has represented England up to U21 level, and has won the 2014 UEFA European Under-17 Championship and the 2017 FIFA U-20 World Cup with his country. He received the Golden Glove award for best goalkeeper in the latter tournament.


title: Freddie Woodman

text: In 2013, Woodman joined Newcastle United from Crystal Palace, where his father Andy was goalkeeping coach at the time.


title: Freddie Woodman

text: On 16 September 2014, Woodman was sent on a month-long loan to Hartlepool United to gain experience of being in a first team environment. After six appearances as an unused substitute, Woodman returned to Newcastle.


title: Freddie Woodman

text: On 29 July 2015, Woodman was sent on another loan spell to Crawley Town for half of the 2015–16 season. He made his debut for the team on 8 August 2015 in a 1–1 draw against Oxford United. When asked about his loan spell, Woodman said: "I'm really looking forward to it. It's a massive difference and it takes some getting used to, I'll take this experience back with me and say let's not come back here, let's play in the Premier League". Crawley manager Mark Yates said: "We are delighted to have been able to bring one of the best young goalkeepers in the country to the club. The only thing Freddie lacks at the moment is experience in League football and that is what this loan spell with give him. He has all the attributes to become a top-class keeper and I have to thank Steve McClaren, Andy Woodman and everyone at Newcastle for letting us have Freddie for the first half of the season". In October 2015, Newcastle recalled Woodman from his loan at Crawley after first choice keeper Tim Krul suffered a season ending knee injury. Woodman made 12 appearances during his spell with Crawley.


title: Freddie Woodman

text: On 9 January 2017, Woodman moved on loan to Scottish Premiership club Kilmarnock for the remainder of the season, along with Newcastle teammates Callum Roberts and Sean Longstaff. He made his debut on 21 January 2017, as Kilmarnock lost 1–0 against Hamilton Academical in the Scottish Cup. Woodman played regularly for Kilmarnock, keeping five clean sheets in 15 appearances. He left the club before the end of the season to play in the 2017 FIFA U-20 World Cup.


title: Freddie Woodman

text: Woodman did not go out on loan during the first half of the 2017–18 season, although various clubs were interested in him following his success with the England under-20 team. After spending time on the bench for the first team, Woodman finally made his debut for Newcastle on 6 January 2018 in a 3–1 win over Luton Town in the third round of the FA Cup. On 31 January 2018, Woodman was loaned to Scottish Premiership club Aberdeen for the remainder of the season. Woodman made eight appearances whilst at Aberdeen.


title: Freddie Woodman

text: With the permanent signing of Martin Dúbravka in the summer of 2018, Woodman was demoted to fourth-choice and asked to go out on loan again, but the club opted against sanctioning a loan deal.


title: Freddie Woodman

text: On 1 August 2019, he moved on loan to Championship club Swansea City. He racked up 43 appearances as Swansea missed out on promotion to the Premier League in a 3–2 play-off semi-final aggregate defeat to Brentford.


title: Freddie Woodman

text: Woodman began the 2021-22 season ahead of senior goalkeepers Martin Dúbravka and Karl Darlow, starting on opening day at home to West Ham United and making further appearances for the next four games, including away to Manchester United. Woodman was sharply criticised following an error-prone afternoon at Old Trafford, where goalkeeping errors led to goals from Cristiano Ronaldo and Bruno Fernandes, ultimately leading to his eventual relegation to the bench.


title: Freddie Woodman

text: On 31 January 2022, Woodman joined EFL Championship club AFC Bournemouth on loan for the remainder of the 2021–22 season.


title: Freddie Woodman

text: On 21 June 2022, EFL Championship club Preston North End announced the signing of Woodman on a 3-year deal for an undisclosed fee.


title: Freddie Woodman

text: Woodman won the 2014 UEFA European Under-17 Championship with England, conceding two goals in 4 games and saving a penalty in the final of the tournament against the Netherlands. In the 2014–15 season, Woodman played up an age group with the England U19 side. Woodman was a member of the England squad for the 2016 UEFA European Under-19 Championship, starting in the semi-final defeat against Italy.


title: Freddie Woodman

text: On 6 October 2016, Woodman made his debut at Under-21 level against Kazakhstan keeping a clean sheet in the process. He was selected in the England U20 squad for the 2017 FIFA U-20 World Cup, where he won the Golden Glove Award for the tournament's best goalkeeper, and saved a penalty in the final against Venezuela which England won 1–0.


title: Freddie Woodman

text: He is the son of former Brentford, Northampton Town and Colchester United goalkeeper Andy Woodman and his godfather is former England international defender and current England manager Gareth Southgate.


title: Customer experience

text: Customer experience (CX) is a totality of cognitive, affective, sensory, and behavioral consumer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. Pine and Gilmore described the experience economy as the next level after commodities, goods, and services with memorable events as the final business product. Four realms of experience include esthetic, escapist, entertainment, and educational components.


title: Customer experience

text: Different dimensions of customer experience include senses, emotions, feelings, perceptions, cognitive evaluations, involvement, memories, as well as spiritual components, and behavioral intentions. The pre-consumption anticipation experience can be described as the amount of pleasure or displeasure received from savoring future events, while the remembered experience is related to a recollection of memories about previous events and experiences of a product or service.


title: Customer experience

text: Forbes describes the customer experience as the "cumulative impact of multiple touchpoints" over the course of a customer's interaction with an organization. Some companies are known to segment the customer experience into interactions through the web and social media, while others define human interaction such as over-the-phone customer service or face-to-face retail service as the customer experience.


title: Customer experience

text: According to Forrester Research (via "Fast Company)", the six disciplines for great customer experience are strategy, customer understanding, design, measurement, governance and culture. A company's ability to deliver an experience that sets it apart in the eyes of its customers will increase the amount of consumer spending with the company and inspire loyalty to its brand. According to Jessica Sebor, "loyalty is now driven primarily by a company's interaction with its customers and how well it delivers on their wants and needs."


title: Customer experience

text: Wharton's Professor of Marketing Barbara E. Kahn has established an evolutional approach to customer experience as the third of four stages of any company in terms of its customer centricity maturity. These progressive phases are:


title: Customer experience

text: In today's competitive climate, more than just low prices and innovative products are required to survive in the retail business. Customer experience involves every point of contact you have with a customer and the interactions with the products or services of the business. Customer experience has emerged as a vital strategy for all retail businesses that are facing competition. According to Holbrook & Hirschman studies(1982) customer experience can be defined as a whole event that a customer comes into contact with when interacting with a certain business. This experience often affects the emotions of the customer. The whole experience occurs when the interaction takes place through the stimulation of goods and services consumed.


title: Customer experience

text: In 1994 Steve Haeckel and Lou Carbone further refined the original concept and collaborated on a seminal early article on experience management, titled "Engineering Customer Experiences," where they defined experience as "the 'take-away' impression formed by people's encounters with products, services and businesses — a perception produced when humans consolidate sensory information." They argued that the new approach must focus on total experience as the key customer value proposition.


title: Customer experience

text: The type of experience seen through a marketing perspective is put forward by Pine & Gilmore (1999) which they state that an experience can be unique which may mean different individuals will not have the same level of experience that may not be memorable to the person, therefore, it won't be remembered over a period of time. Certain types of experiences may involve different aspects of the individual person such as emotional, physical, intellectual or even spiritual.


title: Customer experience

text: Customer experience is the stimulation a company creates for the senses of the consumers, this means that the companies and that particular brand can control the stimuli that they have given to the consumer's senses which the companies can then control the consumers' reaction resulting from the stimulation process, giving more acquisition of the customer experience as expected by company.


title: Customer experience

text: Kotler et al. 2013, (p. 283) say that customer experience is about, "Adding value for customers buying products and services through customer participation and connection, by managing all aspects of the encounter". The encounter includes touchpoints. Businesses can create and modify touchpoints so that they are suited to their consumers which change/enhance the customers' experience. Creating an experience for the customer can lead to greater brand loyalty and brand recognition in the form of logos, colour, smell, touch, taste, etc.


title: Customer experience

text: There are many elements in the shopping experience associated with a customer's experience. Customer service, a brand's ethical ideals and the shopping environment are examples of factors that affect a customer's experience. Understanding and effectively developing a positive customer experience has become a staple within businesses and brands to combat growing competition (Andajani, 2015). Many consumers are well informed, they are able to easily compare two similar products or services together. Therefore, consumers are looking for experiences that can fulfil their intentions(Ali, 2015). A brand that can provide this gains a competitive advantage over its competition. A study by Ali (2015) found that developing a positive behavioural culture created a greater competitive advantage in the long term. He looked at the customer experience at resort hotels and discovered that providing the best hotel service was not sufficient. To optimise a customer's experience, management must also consider the peace of mind and relaxation, recognition and escapism, involvement, and hedonics. The overall customer experience must be considered. The development of a positive customer experience is important as it increases the chances of a customer to make continued purchases and develops brand loyalty (Kim & Yu, 2016). Brand loyalty can turn customers into advocates, resulting in a long term relationship between both parties (Ren, Wang & Lin, 2016). This promotes word-of-mouth and turns the customer into a touchpoint for the brand. Potential customers can develop opinions through another's experiences. Males and females both respond differently to brands and therefore, will experience the same brand differently. Males respond effectively to relational, behavioural and cognitive experiences whereas females respond greater to behavioural, cognitive and effective experiences in relation to branded apps. If female consumers are the target market, an app advert focused on the emotion of the product will provide an effective customer experience (Kim & Yu, 2016).


title: Customer experience

text: Today, retail stores tend to exist in shopping areas such as malls or shopping districts. Very few operate in areas alone (Tynan, McKechnie & Hartly, 2014). Customer experience is not limited to the purchase alone. It includes all activities that may influence a customer's experience with a brand (Andajani, 2015). Therefore, a shopping centre's reputation that a store is located in will affect a brand's customer experience. This is an example of the shopping environment effecting a customer's experience. A study by Hart, Stachow and Cadogan (2013) found that a consumer's opinion of a town centre can affect the opinion of the retail stores operating within both negatively and positively. They shared an example of a town centre's management team developing synergy between the surrounding location and the retail stores. A location bound with historical richness could provide an opportunity for the town centre and local businesses to connect at a deeper level with their customers. They suggested that town centre management and retail outlets should work cooperatively to develop an effective customer experience. This will result in all stores benefiting from customer retention and loyalty.


title: Customer experience

text: Another effective way to develop a positive customer experience is by actively engaging a customer with an activity. Human and physical components of an experience are very important (Ren, Wang & Lin, 201 6). Customers are able to recall active, hands-on experiences much more effectively and accurately than passive activities. Participants within a study were able to recount previous luxury driving experiences due to its high involvement. However, this can also have a negative effect on the customer's experience. Just as active, hands-on experiences can greatly develop value creation, they can also greatly facilitate value destruction (Tynan, McKechnie & Hartly, 2014). This is related to a customer's satisfaction with their experience. By understanding what causes satisfaction or dissatisfaction with a customer's experience, management can appropriately implement changes within their approach (Ren, Wang & Lin, 2016). A study on the customer experience in budget hotels revealed interesting results. Customer satisfaction was largely influenced by tangible and sensory dimensions. This included cleanliness, shower comfortability and room temperature, just to name a few. As budget hotels are cheap, customers expected the basic elements to be satisfactory and the luxury elements to be non-existent. If these dimensions did not reach an appropriate standard, satisfaction would decline, resulting in a negative experience (Ren, Wang & Lin, 20 16).


title: Customer experience

text: Customer experience management (CEM or CXM) is the process that companies use to oversee and track all interactions with a customer during their relationship. This involves the strategy of building around the needs of individual customers. According to Jeananne Rae, companies are realizing that "building great consumer experiences is a complex enterprise, involving strategy, integration of technology, orchestrating business models, brand management and CEO commitment."


title: Customer experience

text: In 2020, the global CEM market was valued at $7.54 billion, and is expected to grow with a CAGR of 17.5% from 2021-2028. Top companies in the customer experience industry include:


title: Customer experience

text: According to Bernd Schmitt, "the term 'Customer Experience Management' represents the discipline, methodology and/or process used to comprehensively manage a customer's cross-channel exposure, interaction and transaction with a company, product, brand or service." "Harvard Business Review" blogger Adam Richardson says that a company must define and understand all dimensions of the customer experience in order to have long-term success.


title: Customer experience

text: Although 80% of businesses state that they offer a "great customer experience," according to author James Allen, this contrasts with the 8% of customers expressing satisfaction with their experience. Allen asserts that for companies to meet the demands of providing an exceptional customer experience, they must be able to execute the "Three Ds":


title: Customer experience

text: CEM has been recognized as the future of the customer service and sales industry. Companies are using this approach to anticipate customer needs and adopt the mindset of the customer.


title: Customer experience

text: CEM depicts a business strategy designed to manage the customer experience and gives benefits to both retailers and customers. CEM can be monitored through surveys, targeted studies, observational studies, or "voice of customer" research. It captures the instant response of the customer to its encounters with the brand or company. Customer surveys, customer contact data, internal operations process and quality data, and employee input are all sources of "voice of customer" data that can be used to quantify the cost of inaction on customer experience issues.


title: Customer experience

text: The aim of CEM is to optimize the customer experience by gaining the loyalty of the current customers in a multi-channel environment and ensuring they are completely satisfied. Its also to create advocates of their current customers with potential customers as a word of mouth form of marketing. However, common efforts at improving CEM can have the opposite effect.


title: Customer experience

text: Utilizing surroundings includes using visuals, displays and interactivity to connect with customers and create an experience (Kotler, et al. 2013, p. 283). CEM can be related to customer journey mapping, a concept pioneered by Ron Zemke and Chip Bell. Customer journey mapping is a design tool used to track customers' movements through different touchpoints with the business in question. It maps out the first encounters people may have with the brand and shows the different routes people can take through the different channels or marketing (e.g. online, television, magazine, newspaper). Integrated marketing communications (IMC) is also being used to manage the customer experience; IMC is about sending a consistent message amongst all platforms; these platforms include: Advertising, personal selling, public relations, direct marketing, and sales promotion (Kotler et al. 2013, p. 495).


title: Customer experience

text: CEM holds great importance in terms of research and showing that academia is not as applicable and usable as the practice behind it. Typically, to make the best use of CEM and ensure its accuracy, the customer journey must be viewed from the actual perspective of customers, not the business or organization. It needs to be noted that there isn't a specific set of rules or steps to follow as companies (in their various industries) will have different strategies. Therefore, development into the conceptual and theoretical aspects is needed, based on customers’ perspectives on the brand experience. This can be seen through different scholarly research. The reasoning behind the interest in CEM increasing so significantly is because businesses are looking for competitive differentiation. Businesses want to be more profitable and see this as a means to do so. Hence why businesses want to offer a better experience to their customers and want to manage this process efficiently. In order to gain success as a business customers need to be understood. In order to fully utilise the models used in practice, academic research that is conducted can assist the practical aspect. This along with recognising past customer experiences can help manage future experiences.


title: Customer experience

text: A good indicator of customer satisfaction is the Net Promoter Score (NPS). This indicates out of a score of ten if a customer would recommend a business to other people. With scores of nine and ten these people are called protractors and will recommend others to the given product but on the other end of the spectrum are detractors, those who give the score of zero to six. Subtracting the detractors from the protractors gives the calculation of advocacy. Those businesses with higher scores are likely to be more successful and give a better customer experience.


title: Customer experience

text: Not all aspects of CEM can be controlled by the business (e.g. other people and the influence they have). Besides, there is not much substantial information to support CEM claims in terms of academic research.


title: Customer experience

text: The classical linear communication model includes having one sender or source sending out a message that goes through the media (television, magazines) and then to the receiver. The classical linear model is a form of mass marketing that targets a large number of people where only a few may be customers; this is a form of non-personal communication (Dahlen, et al. 2010, p. 39). The adjusted model shows the source sending a message either to the media or directly to an opinion leader/s and/or opinion former (Model, actress, credible source, trusted figure in society, YouTuber/reviewer), which sends a decoded message to the receiver (Dahlen et al. 2010, p. 39). The adjusted model is a form of interpersonal communication where feedback is almost instantaneous with receiving the message. The adjusted model means that there are many more platforms of marketing with the use of social media, which connects people with more touchpoints. Marketers use the digital experience to enhance the customer experience (Dahlen et al. 2010, p. 40). Enhancing digital experiences influences changes to the CEM, the customer journey map and IMC. The adjusted model allows marketers to communicate a message designed specifically for the 'followers' of the particular opinion leader or opinion former, sending a personalised message and creating a digital experience.


title: Customer experience

text: Persuasion techniques are used when trying to send a message in order for an experience to take place. Marcom Projects (2007) came up with five mind shapers to show how humans view things. The five mind shapers of persuasion include:


title: Customer experience

text: Mind shapers can be seen through the use of the adjusted communication model, it allows the source/sender to create a perception for the receiver (Dahlen, Lange, & Smith, 2010, p. 39).


title: Customer experience

text: Marketers can use human thought processes and target these to create greater experiences, they can do so by either making the process more simple and creating interactive steps to help the process (Campbell & Kirmani, 2000).


title: Customer experience

text: According to Das (2007), customer relationship management (CRM) is the "establishment, development, maintenance and optimization of long-term mutually valuable relationships between consumers and organizations". The official definition of CRM by the Customer Relationship Management Research Center is "a strategy used to learn more about the customers' needs and behaviours in order to develop stronger relationships with them". The purpose of this strategy is to change the approach to customers and improve the experience for the consumer by making the supplier more aware of their buying habits and frequencies.


title: Customer experience

text: The D4 Company Analysis is an audit tool that considers the four aspects of strategy, people, technology and processes in the design of a CRM strategy. The analysis includes four main steps.


title: Customer experience

text: In the classical marketing model, marketing is deemed to be a funnel: at the beginning of the process (in the "awareness" stage) there are many branches competing for the attention of the customer, and this number is reduced through the different purchasing stages. Marketing is an action of "pushing" the brand through a few touchpoints (for example through TV ads).


title: Customer experience

text: Since the rise of the World Wide Web and smartphone applications, there are many more touchpoints from new content serving platforms (Facebook, Instagram, Twitter, YouTube etc.), individual online presences (such as websites, forums, blogs, etc.) and dedicated smartphone applications.


title: Customer experience

text: In relation to customers and the channels which are associated with sales, these are multichannel in nature. Due to the growth and importance of social media and digital advancement, these aspects need to be understood by businesses to be successful in this era of customer journeys. With tools such as Facebook and Twitter having such prominence, there is a constant stream of data that needs to be analysed to understand this journey. Business flexibility and responsiveness are vital in the ever-changing digital customer environment, as customers are constantly connected to businesses and their products. Customers are now instant product experts due to various digital outlets and form their own opinions on how and where to consume products and services. Businesses use customer values and create a plan to gain a competitive advantage. Businesses use the knowledge of customers to guide the customer journey to their products and services.


title: Customer experience

text: Due to the shift in customer experience, in 2014 Wolny & Charoensuksai highlight three behaviours that show how decisions can be made in this digital journey. The Zero Moment of truth is the first interaction a customer has in connection with a service or product. This moment affects the consumer's choice to explore a product further or not at all. These moments can occur on any digital device. Showrooming highlights how a consumer will view a product in a physical store but then decide to exit the store empty handed and buy online instead. This consumer decision may be due to the ability to compare multiple prices online. On the opposing end of the spectrum is webrooming. Consumers will research a product online in regards to quality and price but then decide to purchase in store. These three channels need to be understood by businesses because customers expect businesses to be readily available to cater to their specific customer needs and purchasing behaviours.


title: Customer experience

text: The customer journey mapping approach for service design was first introduced by OxfordSM (at the time called Oxford Corporate Consultants) in 1998, in support of Eurostar to establish and implement their corporate mission and brand proposition. OxfordSM went on to use the approach widely, including with the UK Government, through which the guidance on the technique was publicly published. It has subsequently become one of the most widely used tools for service design and has been utilized as a tool for visualizing intangible services. A customer journey map shows the story of the customer's experience. It not only identifies key interactions that the customer has with the organization, but it also brings the user's feelings, motivations, and questions for each of the touchpoints. Finally, a customer journey map has the objective of teaching organizations more about their customers. To map a customer journey is important to consider the company's customers (buyer persona), the customer journey's time frame, channels (telephone, email, in-app messages, social media, forums, recommendations), first actions (problem acknowledgment), and last actions (recommendations or subscription renewal, f.i.). Customer Journey Maps are good storytelling conduits – they communicate to the brand the journey, along with the emotional quotient, that the customer experiences at every stage of the buyer journey.


title: Customer experience

text: Customer journey maps take into account people's mental models (how things should behave), the flow of interactions, and possible touchpoints. They may combine user profiles, scenarios, and user flows; and reflect the thought patterns, processes, considerations, paths, and experiences that people go through in their daily lives.


title: Customer experience

text: Mapping the customer journey helps organizations understand how prospects and customers use the various channels and [touchpoints], how the organization is perceived, and how the organization would like its customers and prospects' experiences to be. By understanding the latter, it is possible to design an optimal experience that meets the expectations of major customer groups, achieves competitive advantage, and supports the attainment of desired customer experience objectives.


title: Customer experience

text: Retail environment factors include social features, design, and ambiance. This can result in enhanced pleasure while shopping, thus a positive customer experience and more likely chances of the customer revisiting the store in the future. The same retail environment may produce varied outcomes and emotions, depending on what the consumer is looking for. For example, a crowded retail environment may be exciting for a consumer seeking entertainment, but create an impression of inattentive customer service and frustration to a consumer who may need help looking for a specific product to meet an immediate need.


title: Customer experience

text: Environmental stimuli such as lighting and music can influence a consumer's decision to stay longer in the store, therefore increasing the chances of purchasing. For example, a retail store may have dim lights and soothing music which may lead a consumer to experience the store as relaxing and calming.


title: Customer experience

text: Today's consumers are consistently connected through the development of technological innovation in the retail environment. This has led to the increased use of digital-led experiences in their purchase journey both in-store and online that inspire and influence the sales process. For example, Rebecca Minkoff has installed smart mirrors in their fitting rooms that allow the customers to browse for products that may complement what they are trying on. These mirrors also hold an extra feature, a self-checkout system where the customer places the item on an RFID-powered table, which then sends the products to an iPad that is used to check out.


title: Customer experience

text: External and internal variables in a retail environment can also affect a consumer's decision to visit the store. External variables include window displays such as posters and signage, or product exposure that can be seen by the consumer from outside of the store. Internal variables include flooring, decoration and design. These attributes of a retail environment can either encourage or discourage a consumer from approaching the store.


title: Customer experience

text: Sales experience is a subset of the customer experience. Whereas customer experience encompasses the sum of all interactions between an organization and a customer over the entire relationship, sales experience is focused exclusively on the interactions that take place during the sales process and up to the point that a customer decides to buy.


title: Customer experience

text: Customer experience tends to be owned by the Marketing function within an organization and therefore has little control or focus on what happens before a customer decides to buy.


title: Customer experience

text: Sales experience is concerned with the buyer's journey up to and including the point that the buyer makes a purchase decision. Sales is a very important touch-point for overall customer experience as this is where the most human interaction takes place.


title: Folie à Deux (album)

text: Folie à Deux (; French for "A Madness Shared by Two") is the fourth studio album by American rock band Fall Out Boy, released on December 10, 2008, by Island Records. As with their previous two albums "From Under the Cork Tree" (2005) and "Infinity on High" (2007), its music was composed by lead vocalist and guitarist Patrick Stump, with lyrics penned by bassist Pete Wentz. Regarding the writing process, the band considered "Folie à Deux" to be their most collaborative record.


title: Folie à Deux (album)

text: Unlike their earlier releases, the album was recorded in relative secrecy with producer Neal Avron from July to September 2008. The recording sessions inspired lyricism relating to decaying relationships, moral dilemmas, and societal shortcomings, many with a political edge. The album's style moved away from early emo power chords and toward a wider variation in genres. Fall Out Boy recruited several guest artists for "Folie à Deux", as well as employing instruments and recording techniques previously unfamiliar to the group. To promote the album, the band launched a viral campaign based around a Big Brother-type organization named "Citizens For Our Betterment" and embarked on an extensive tour schedule.


title: Folie à Deux (album)

text: "Folie à Deux" debuted at number eight on the US "Billboard" 200, selling over 149,000 copies in its first week of sales, although it was less commercially successful than "Infinity on High". The album received favorable reviews from critics, with many focused on the creativity and various styles touched on while others expressed concern that it was overly indulgent. As of 2013, "Folie à Deux" has sold over 449,000 copies in the United States.


title: Folie à Deux (album)

text: Fall Out Boy began writing material for a possible successor shortly after the release of the 2007 album, "Infinity on High". In March 2008, the band attempted to enter "the Guinness Book of World Records" for being the only musical act to perform in all seven continents in nine months, planning to perform in Antarctica for an audience of scientists. However, the group was unable to make the flight from Punta Arenas, Chile to Antarctica due to poor weather. Despite this unsuccessful attempt, the group felt energized from the experience and became inspired to write more music. This led to more material to sift through when the band decided to enter the studio. Fall Out Boy spent time during June 2008 formulating ideas at Avron's home, where "three to four" song ideas were developed. Lead vocalist/guitarist Patrick Stump and bassist/lyricist Pete Wentz began turning these ideas into songs over the following month. Wentz explained that the process was the same as usual: "I'll go over to Patrick's house and he'll kind of just sit there and play songs, and I'll be like, 'Ah, that one's awesome!'"


title: Folie à Deux (album)

text: The band intended to work on new music sooner, but the release of its cover of Michael Jackson's "Beat It" as a single stood in the way. The single "stalled out" the label, who wanted the band to film a music video for further promotion. Stump entered the studio with the intention of being less "self-indulgent", believing he dominated the band's previous record. He wished to focus more on creating a cohesive album in which different sounds come together instead of featuring his vocals at the forefront. With the help of Neal Avron, who produced Fall Out Boy's last two records, the quartet decided to simplify the music on "Folie à Deux" as opposed to the multi-layered sound of "Infinity on High". The band was interviewed about the album constantly before even a single note was recorded, leading to misconceptions about how the record would sound. The album was first rumored to consist of entirely acoustic folk music, while other sources later alleged it would delve into rap-rock.


title: Folie à Deux (album)

text: The band members decided to keep publicity down during the album's recording, as they were taken aback by such press surrounding "Infinity on High". Stump entered the studio with music for almost 50 songs. "Folie à Deux" was intended to be very different from the previous three Fall Out Boy albums, which were all interconnected musically and thematically; Stump described the new songs as "having a lot of freedom [...] it's our first just plain old record in a while." However, the sessions proved to be difficult for the band. Stump called the making of the album "painful", noting that he and Wentz quarreled over many issues, revealing "I threw something across the room over a major-to-minor progression." On previous albums, guitarist Joe Trohman felt that he and drummer Andy Hurley did not have enough musical freedom and that Stump and Wentz exerted too much control over the group: "I felt, 'Man, this isn't my band anymore.' It's no one's fault, and I don't want to make it seem that way. It was more of a complex I developed based off of stuff I was reading. It's hard to hear, 'Joe and Andy are just along for the ride.'" To amend the situation, Trohman sat down with Stump to communicate his concerns, which led to more collaboration on "Folie à Deux". "It made me feel like I owned the songs a lot more. It made me really excited about contributing to Fall Out Boy and made me find my role in the band," Trohman recalled.


title: Folie à Deux (album)

text: The group purposely cut short the amount of time set aside for recording the album and did not notify its label before beginning work on the record. The members hoped that these steps would bring them back to the days when they were a young, broke band who had to finish an album before the money ran out. "There was something really interesting about that creative process when we were starting," explained Stump. "The more time you have, the more potential you have for excess." He felt that the process was reminiscent of the making of "Take This to Your Grave" because both albums were created using a "first-thought, best-thought" mentality: "I think we were trying to find what making a record that way would sound like now, but with four adult Fall Out Boys." Trohman called the recording process "fun because [it] was so collaborative," but difficult because it was rushed.


title: Folie à Deux (album)

text: In September, the band was still finalizing cameos, recording with Brendon Urie of Panic! at the Disco and Pharrell Williams. The band desired to work with Kanye West, but ran out of time. Pharrell laid down beats and Stump would add vocals and melodies for "w.a.m.s." The collaboration with Elvis Costello in "What a Catch, Donnie" was spontaneous. The band sent Costello the song, and although he had been suffering from bronchitis, he decided to participate. Stump was particularly excited about the collaboration, as Hurley noted that "Elvis is Patrick's favorite person on earth as a musician, singer and songwriter." Wentz felt that cameos were necessary to portray the album's messages, stating "More than anything, they serve the purpose of a character in a musical, where this character's voice makes the most sense...Certain lines need to be conveyed in certain ways."


title: Folie à Deux (album)

text: On "Folie à Deux", Fall Out Boy continued its pattern of musical experimentation that began on the band's previous album, "Infinity on High". Singer/guitarist Patrick Stump was once again the primary composer, and attempted to create compositions that echoed the themes discussed in Wentz's lyrics. As the lyrical content shifted in new directions from the group's previous works, the musical style employed by the other band members evolved as well. On this topic, Trohman commented "It's not like we said, 'We want to push the envelope,' It's not that at all. We just wanted to try cooler things. The album still sounds like Fall Out Boy. It has big choruses. But you can't do the same thing every record."


title: Folie à Deux (album)

text: The record contains more instruments not present in the band's previous work, including synthesizers, sequenced drums, and strings. Critics noted similarities between the album and 1980s arena rock. Joey Rosen of "Rolling Stone" commented that "They further explore their funky side here: Stump is emerging as one of the world's most unlikely blue-eyed-soul stars, breathing life into classic R&B chord progressions and flaunting his agile voice." Trohman drew influence from Queen while creating guitar harmonies to match Stump's vocals on the record, while his other styles were inspired by Metallica, Prince, and The Rolling Stones. He also employs a jazz guitar interlude on "w.a.m.s." which has been likened to Steely Dan.


title: Folie à Deux (album)

text: The pregap hidden track "Lullabye" is an acoustic ballad influenced by Bob Dylan, written with the intention of helping Wentz' son, Bronx Mowgli, fall asleep. Leah Greenblatt of "Entertainment Weekly" categorized the album's opener, "Disloyal Order of Water Buffaloes", as a "towering guitar anthem built on wedding-march organs, thundering drums, and singer Patrick Stump's limber vocals." "Coffee's for Closers" is similarly percussive and features drummer Andy Hurley drawing influence from marching band drumwork. The first single "I Don't Care" has been described as "disco rockabilly", and contains a repeating blues riff throughout the song; Stump's vocal performance on the track has been compared to John Lee Hooker.


title: Folie à Deux (album)

text: "Headfirst Slide into Cooperstown on a Bad Bet" is an example of the album's theme of contrasting moods, and "struts in on a massive drum line and crunching, processed guitars, gets amplified by a four-piece horn section, then falls away to a simple, somber piano line" according to James Montgomery of MTV. The Elton John-influenced "What a Catch, Donnie" is a piano-driven ballad that features a string section in the background. As the song closes, it features Brendon Urie, Alexander DeLeon, Travie McCoy, Gabe Saporta, Elvis Costello, and William Beckett singing parts of previous Fall Out Boy songs. According to Stump, the song contains lyrics that were important to the band and "gives us the chance for this record to come full circle". The backing vocals in "America's Suitehearts" have been compared to groups such as The Beatles. Critics have described the album as being a pop rock, pop, pop-punk, alternative rock, and power pop album.


title: Folie à Deux (album)

text: Pete Wentz was once again the primary lyricist of the band during the production of the album. Stump said that Wentz "totally outdid himself on this record. He doesn't even know how good his lyrics are here." Wentz, despite many recent personal developments (marriage to Ashlee Simpson, birth of his son, Bronx), desired to shift the focus away from himself and turn it outward onto the world. For the first time on a Fall Out Boy album, "Folie" is rarely autobiographical, as the band believed the format was "losing its luster" because "everyone was doing it." The songs on the album explore decaying relationships, moral dilemmas, politics, and societal shortcomings, as well as concepts such as trust, infidelity, responsibility, and commitment. Stump tagged "Folie à Deux" as a "message record" that aims for "the materialistic dance between any two parties obsessed with each other, whether it's teenage girls and handbag makers, politicians and lobbyists or tabloids and stars." "Folie à Deux" also dissects how self-motivated American culture is, and many of the lyrics are intended to be satirical. While the album does contain political overtones, the band wanted to avoid being overt about these themes, leaving many lyrics open to interpretation for listeners.


title: Folie à Deux (album)

text: Wentz referred to "I Don't Care" as a "narcissist's anthem" that addresses the current generation's short attention span. Wentz further explored the subjects of narcissism and apathy in "(Coffee's for Closers)", as Stump explained, "The past decade has been totally about 'me.' It's totally about 'Oh, I'm sad. I want this. I know somebody who knows this person. Me me me me me,' so that's what that song is about." Additionally, "America's Suitehearts" discusses society's fixation with celebrities and the desire to let them do no wrong. "27" explores the hedonistic lifestyles common in rock and roll music. The title is a reference to the 27 Club, a group of influential musicians, including Janis Joplin, Kurt Cobain, and Jim Morrison, who all died at the age of 27. Wentz felt that he was living a similarly dangerous lifestyle, and was "stoked" to make it to his 28th birthday. Stump added "There was a countdown clock and everything. I remember, our manager called me up on Pete's 28th birthday and screamed, 'We made it!'"


title: Folie à Deux (album)

text: Folie à deux is a rare psychiatric syndrome in which symptoms of a delusional belief are transmitted from one individual to another. The same syndrome shared by more than two people may be called folie à trois, folie à quatre, folie en famille or even folie à plusieurs ("madness of many"). Recent psychiatric classifications refer to the syndrome as dependency psychotic disorder or induced delusional disorder, although the research literature largely uses the original name. The disorder was first conceptualized in 19th-century French psychiatry. In keeping with the record's socially aware nature, the band felt that the term was relevant to the candidates in the 2008 U.S. presidential election. Stump further clarified the title's meaning: "The irony is that people will probably mistake the title as something about romantic relationships in some way. And it's our only record where that theme is not touched upon."


title: Folie à Deux (album)

text: On September 13, 2008, the album artwork was revealed on the band's website. The cover of the album was painted by artist Luke Chueh. Wentz contacted Chueh and asked him to create the piece, to which the artist agreed. Chueh recalled of the situation, "They were great to work with, having given me full creative control over both the artwork and the final design of the cover." Chueh used the title and underlying themes of the album as inspiration for the artwork. "The title of the album is "Folie à Deux", and when considering this with the band's popularity, I chose to focus on the idea of fandom, and how some people are willing to take their love/infatuation to levels that are obviously unhealthy." Wentz currently owns the original painting. The disc's liner notes contain pictures of the band members with blank pages next to them; the group allowed fans to submit pictures they had drawn in the spaces and posted them to the band's website.


title: Folie à Deux (album)

text: As the release of the new album approached, the band and its management found that they would have to navigate changes in the music industry, which Hurley described as "a completely different place." Facing declining record sales, the lack of a proper outlet for an exhibition of music videos, and the economic crisis, Hurley commented that "people are buying things they need to survive rather than records and concert tickets." The group's 2007 album "Infinity on High" sold one million copies, which was considered a disappointment compared to "From Under the Cork Tree"'s sales of three million. Trohman attributed this to "the same reason that nobody's records are selling that well: there's so much turmoil in the music industry, so much downsizing, and people are finding different ways to get their music more and more all the time. There's very little we can do about that as a band. All we can do is try to make great music and hope it connects with people."


title: Folie à Deux (album)

text: Three singles were released from the album: "I Don't Care", "America's Suitehearts" and "What a Catch, Donnie". As part of a new marketing ploy, Fall Out Boy released several songs on iTunes before the release of "Folie à Deux". When purchased, the songs would go towards purchasing the entire album as part of the "Complete My Album" feature. "I Don't Care" was made available for streaming on September 3, before being released as a single on September 8. It reached a peak at number twenty-one on the "Billboard" Hot 100. It was certified Platinum by the RIAA for shipments of one million copies. In Australia, the song peaked at number twenty on the ARIA singles chart, being certified Gold by the ARIA, denoting shipments of 35,000 units. The music video for the single was released on the internet on September 25, but was pulled from iTunes and YouTube shortly after. Wentz wrote angrily on his blog, finding the video was full of product placement shots for Nokia phones.


title: Folie à Deux (album)

text: "I Don't Care" was followed by the digital release of "Headfirst Slide into Cooperstown on a Bad Bet" on October 7, 2008. It debuted and peaked at number 74 on the Hot 100 and on the Digital Songs chart at number 40. It also reached the Canadian charts at number 64. Contrary to popular misconception, the song was not an actual single, rather it was just a song posted online. The second digital song, "What a Catch, Donnie", was released a short time later on October 15, charting at number 94 on the Hot 100, number fifty-three on Digital Songs, and number ninety-five in Canada week of November 1. "America's Suitehearts" was made available for streaming on October 26. The release was followed by the Suave Suarez remix of "I Don't Care" on November 4. The third digital song, "America's Suitehearts" (later becoming the second radio single) was also released digitally to iTunes on December 2, 2008. A music video for the track premiered on January 1, 2009. A behind-the-scenes video of making the music followed a day later.


title: Folie à Deux (album)

text: "Headfirst Slide Into Cooperstown on a Bad Bet", "What a Catch, Donnie" and "America's Suitehearts" were digitally released before the album as part of iTunes' "Complete My Album" feature. "America's Suitehearts" was then commissioned as the album's second single on January 12, 2009. As a single it reached number 78 on the Hot 100, number 71 on Digital Songs week ending May 16, 2009, as well as peaking at number 30 on the Pop Songs chart on April 25. In Australia, the song hit number 26 and logged in at number ninety-seven in the UK. "Headfirst Slide into Cooperstown on a Bad Bet" impacted United States modern rock radio on June 15, 2009, while "What a Catch, Donnie" was later issued as "Folie à Deux"'s third and last single. However, neither re-entered any charts. Music videos were created for each.


title: Folie à Deux (album)

text: A viral campaign was launched by Pete Wentz on August 18, 2008, to promote the album. It was inspired by George Orwell's novel "Nineteen Eighty-Four" (1949), and the autocratic, overbearing Big Brother organization.


title: Folie à Deux (album)

text: The campaign started when the website for Wentz's Decaydance Records label was supposedly "hacked" by an organization called "Citizens for Our Betterment" (CFOB). Clues were left in links and images on the website, and Wentz left clues on his personal blog. On August 19, Wentz' wife Ashlee Simpson was seen carrying a pamphlet for the organization, raising suspicion and sparking many rumors online. In the days that followed, new posts appeared on the Citizens For Our Betterment website and Wentz continued to blog, at times referring to November 4, the same day as the 2008 U.S. presidential election. Meanwhile, another band, Copeland, launched its own viral campaign. As part of it, Copeland launched a similarly named site, CitizensFourOurBetterment.com, and spread links through various Fall Out Boy fan blogs to attract more people to the new website.


title: Folie à Deux (album)

text: While this mixing of campaigns was done without the knowledge of the members of Fall Out Boy, Wentz did post an acknowledgment on August 22, when CFOB again "hijacked" the Decaydance Records website. Decaydance act The Cab began performing with "Citizens For Our Betterment" written on the group's instruments. Finally, on August 26, a blog post of a press release was made on the band's FriendsOrEnemies.com page; it announced "Folie à Deux" as the title of the upcoming album, due for release on November 4. Wentz said of the endeavor "To me, this is not a marketing campaign. It is a way to cause excitement about your art and have people earn it and understand it...I don't believe the full campaign has begun, and I also believe people are taking over the ship in a truly viral way. It doesn't hurt anyone, and hopefully, it tells the story of the project better and makes it more appreciated."


title: Folie à Deux (album)

text: It also revealed that a mixtape, titled "Welcome to the New Administration", was available for download for free on the FriendsOrEnemies website. The mixtape contained several snippets of new Fall Out Boy tracks, as well as new music from other bands such as Gym Class Heroes, Cobra Starship, and Panic! at the Disco. However, none of the titles were confirmed for "Folie à Deux". It also featured a song titled "America's Sweethearts" which was eventually confirmed for the album but with an alternate spelling, "America's Suitehearts". The band confirmed that it intended to release the mixtape in conjunction with the "Citizens" campaign, and felt that it was relevant to not only the themes of the album, but the 2008 election as well. Wentz explained "The whole campaign is part of the record and people can call it whatever they want, but the mixtape was part of that campaign, and we'll see what happens from here...In creating this autocratic organization, we created a democratic campaign, because people have made it go the direction they wanted it to go."


title: Folie à Deux (album)

text: Initially, the album's release date was reported to be November 4, 2008—meaning that it would coincide with the 2008 presidential election. Fall Out Boy later announced on October 13, 2008, that the early November date was in doubt, citing concerns over the planned election day tie-in. The band was stressed out and worked very hard on a tight deadline to get the album out on November 4. While on a promotional tour in Spain, the band realized that things were "spinning out of control", and, in a rushed-out statement, explained:


title: Folie à Deux (album)

text: Deciding to postpone the album release in a season in which artists like Britney Spears ("Circus"), Beyoncé ("I Am... Sasha Fierce"), Kanye West ("808s & Heartbreak"), and Guns N' Roses ("Chinese Democracy") had already set release dates, the only one available was six weeks later than expected. The album was made available for streaming on December 8. It was soon announced that a new release date for "Folie" was December 16, 2008. Although December 16 was not an ideal date according to demographic marketing analysis, Stump said "we put our eight feet down [and] told our label it must come out this year."


title: Folie à Deux (album)

text: The album received generally positive reviews from music critics. At Metacritic, which assigns a normalized rating out of 100 to reviews from mainstream critics, the album received an average score of 73, based on 21 reviews, which indicates "generally favorable reviews". Dan Martin of "NME" gave the record a very positive review, calling a "defining statement" with the band's "most stylistically hatstand-but-indisputably-best songs yet." He wrote, "We're not saying it's as good as genre watermarks "American Idiot" or "The Black Parade". We're just saying it comes close," closing with calling it a "staggering achievement." Stephen Thomas Erlewine of Allmusic rated the album four out of five stars and compared it to labelmate Panic! at the Disco's effort earlier in the year, "Pretty. Odd." He wrote that "Fall Out Boy captures the Zeitgeist of the latter half of the 2000s better than any band: there's so much going on in "Folie à Deux", you either choose to take it all seriously or take none of it. Fall Out Boy make as much sense when heard either way." Scott Heisel wrote for "Alternative Press", commending the band for its "creativity, ingenuity and willingness to try just about anything." He compared the meaning of the term folie à deux ("a madness shared by two") to the two very distinct feelings expressed in the different sides of the record, calling the album a good representation of the band's career.


title: Folie à Deux (album)

text: Many critics commented on the album's musical experimentation. Jody Rosen of "Rolling Stone", in his review, stated that "the musical mix on "Folie à Deux" suggests a band with an advanced case of ADD, ricocheting between genres and eras, tempos and time signatures, often several times in a given song." "Spin"s David Marchese complimented the album's forays into strange territories, calling tracks such as "I Don't Care" and "What a Catch, Donnie" impressive. "Rock Sound"'s Faye Lewis also enjoyed the variety, calling the album "a non-stop exotic cabaret for the ears, delivering a far-reaching selection of songs that leap between a blend of catchy pop punk." However, some critics felt that the band was excessive in its attempts to create a diverse work. Margaret Wappler of the "Los Angeles Times" believed that ""Folie à Deux" imagines itself in the stadium. [...] It's not that FOB can't have grandiosity, but every stadium needs open air." She called the album's sounds a "pleasure bot of right-now pop, adroitly programmed with crunchy '80s melodies, emo's dark prowess and symphonies à la "Sgt. Pepper's"," while stating "For all the steps forward, "Folie a Deux" also seems to contain a microchip for its own destruction."


title: Folie à Deux (album)

text: "Q" called the album "a barrelling, hugely confident record that should see Fall Out Boy swiftly elevated into mainstream rock's premier league," and "Blender" called it "the brightest, breeziest, giddiest record Fall Out Boy have ever made." "Blender" ranked "Folie" at number 10 on its 33 best albums of the year list. Jaimie Hodgson of "The Observer" complimented producer Neal Avron's "squeaky clean" production. In a more negative review of the album, Jesse Cataldo of "Slant Magazine" wrote that "the band's songs are catchy at heart, enjoyable in a trifling but substantial way, until they're smeared with layer after layer of smarm, nullifying any chance of their music being consumed as a simple, empty pleasure." Cataldo also expressed displeasure with Lil Wayne's performance as well as production from Pharrell Williams, which he deemed a "promising concept [...] quickly discarded", summarizing that, ""Folie à Deux" seems to prove, if nothing else, that Fall Out Boy is good at masking their best qualities and pushing forward their most annoying ones."


title: Folie à Deux (album)

text: "Folie à Deux" has sold 449,000 copies in the US to date February 2013, but did not perform as well commercially as its predecessor, "Infinity on High". It debuted at number eight on the US "Billboard" 200 chart with first week sales of 149,000 copies during a highly competitive week with other big debuts, becoming Fall Out Boy's third consecutive top ten album. This is in contrast to the band's more successful previous effort which shifted 260,000 copies in its opening week to debut at number one the chart. "Folie" spent two weeks within the top 20 out of its 22 chart weeks. It also entered "Billboard"'s Rock Albums and Alternative Albums charts at number three. With 39,000 digital downloads as part of its sales totals in its debut week, the record opened at number one on "Billboard" Digital Albums chart, the band's second number one album on that chart. Fall Out Boy was bested in the group's chart debut by R&B singers Keyshia Cole—whose "A Different Me" landed at number two on sales of more than 321,000—and Jamie Foxx, whose "Intuition" logged 265,000 for a number three debut. Taylor Swift's "Fearless" reigned at number one during that week. Within two months of its release, "Folie à Deux" was certified Gold in the United States by the Recording Industry Association of America (RIAA), denoting shipments of 500,000 copies.