Chinastark/bird_dataset huggingface dataset:
Column: Date received
Data format: date
Description: complaint date
Column: Complaint ID
Data format: text
Description: unique id number representing each complaint
Column: rand client
Data format: text
Description: client id
Column: phonefinal
Name: phone final
Data format: text
Description: final phone number
Column: vru+line
Name: voice response unit line
Data format: text
Description: voice response unit line
Column: call_id
Name: call id
Data format: integer
Description: id number identifying the call
Column: priority
Data format: integer
Description: priority of the complaint
Value description: 0, 1, 2, 
null: not available,
higher: -> higher priority,
-> more serious/urgent complaint
Column: type
Data format: text
Description: type of complaint
Column: outcome
Data format: text
Description: the outcome of processing of complaints
Column: server
Data format: text
Description: server
Column: ser_start
Name: server start
Data format: text
Description: server start time
Value description: HH:MM:SS
Column: ser_exit
Name: server exit
Data format: text
Description: server exit time
Column: ser_time
Name: server time
Data format: text
Description: server time
Value description: commonsense evidence:
longer server time referring to more verbose/longer complaint