Batho Pele - Wikipedia Batho Pele Batho Pele ( Sotho : `` People First '' ) is a South African political initiative. The initiative was first introduced by the Mandela Administration on October 1, 1997 to stand for the better delivery of goods and services to the public. The Batho Pele initiative aims to enhance the quality and accessibility of government services by improving efficiency and accountability to the recipients of public goods and services. Batho Pele requires that eight service delivery principles be implemented regularly consult with customers set service standards increase access to services ensure higher levels of courtesy provide more and better information about services increase openness and transparency about services remedy failures and mistakes give the best possible value for money External links Meaning of Batho Pele References Jump up ^ http://www.info.gov.za/aboutgovt/publicadmin/bathopele.htm Archived July 12, 2006, at the Wayback Machine. This article about South African politics is a stub. You can help Wikipedia by expanding it. Retrieved from `` https://en.wikipedia.org/w/index.php?title=Batho_Pele&oldid=802309190 '' Categories : Government of South Africa South African government stubs Politics stubs Hidden categories : Webarchive template wayback links All stub articles Talk About Wikipedia Add links This page was last edited on 25 September 2017, at 10 : 15. About Wikipedia

Question: what is the batho pele principles south africa
Answer: political initiative