Essential planning elements. This domain includes the physical environment of the general practice and its practice-level organisation. The risk of transmission of infections within the surgery could be minimised through separate waiting rooms and entrances, triage and personal protective equipment and handwashing facilities. Hogg has outlined infections control procedures in the practice and the associated financial costs [53] . Some general practices (for example, those with small waiting rooms, or only one consulting room) may be deemed too much of a transmission risk to continue providing face-to-face services.