Public health officials assisted in the verification of the question set prior to the focus groups to ensure clarity of the order, timing and flow of discussion. The inductive process used during and between groups with the CCC staff allowed the questions to be altered or refined. For example, follow-up or probing questions were added to allow for experiences and details not in the original question set to be captured as directed by the participants. This process of modifying questions ensured that new situations and recurring trends were explored thoroughly. Focus groups were conducted in a CCC or public location and lasted between 45 and 60 minutes. The principal investigator moderated all groups and a co-facilitator assisted by taking detailed notes. All groups were audiotaped using a digital recorder and transcribed verbatim by the principal investigator. Additionally, detailed memos were written by the researcher following each group. Notes pertained to group participation, how questions were responded to, interesting features of the discussion, and considerations for future groups.