Content analysis was used to analyze the data. This involved examining the transcripts and use of descriptive codes to compare and look for common patterns and themes among the groups [14] . All transcripts were examined by the principal investigator for common patterns within groups. Next, transcripts were reviewed and coded using descriptive codes such as: "communication with parents", "description of diarrhea" and "acknowledgement". Further content and theme analysis was done using NVivo 7. NVivo is a software program often used by qualitative researchers to handle text based data. It assists with the categorization, analysis and displaying of data [16] . Descriptive codes were later grouped into larger categories. Through continuous comparison of the transcripts, categories that were common among the groups were refined. This constant comparison allowed for the identification of themes based on common categories among the groups to be identified.