Harmonised service of social value
Assignments
As of March 2010, the following numbers have been assigned by the Commission: The number 116112 will not be used in order to avoid confusion with the single European emergency number 112.

Harmonised service of social value

Section Title: Assignments
Table Section Text: As of March 2010, the following numbers have been assigned by the Commission: The number 116112 will not be used in order to avoid confusion with the single European emergency number 112.

Number	Name	Description

116000	Hotline for missing children	The service (a) takes calls reporting missing children and passes them on to the Police; (b) offers guidance to and supports the persons responsible for the missing child; (c) supports the investigation.

116006	Helpline for victims of crime	The service enables victims of crime to get emotional support in such circumstances, to be informed about their rights and about ways to claim their rights, and to be referred to the relevant organisations.

116111	Child helplines	The service helps children in need of care and protection and links them to services and resources; it provides children with an opportunity to express their concerns, talk about issues directly affecting them and contact someone in an emergency situation.

116117	Non-emergency medical on-call service	The service directs callers to the medical assistance appropriate to their needs, which are urgent but non-life-threatening, especially, but not exclusively, outside normal office hours, over the weekend and on public holidays.

116123	Emotional support helplines	The service enables the caller to benefit from a genuine human relationship based on non-judgmental listening. It offers emotional support to callers suffering from loneliness, in a state of psychological crisis, or contemplating suicide.

Sentence(s)

The first telephone numbers to be allocated are 116000 (missing children helplines), 116111 (child help lines), and 116123 (emotional support helplines).

final_sentence: The first telephone numbers to be allocated are 116000 (missing children helplines), 116111 (child help lines), and 116123 (emotional support helplines).