It was not a good idea to purchase our tickets on line through this vendor, because, when we arrived at the entrance gates to Poble Espanol, the real live ticket agents were not able to find our reservation. They needed 10 or 15 minutes to search various websites to finally locate our tickets. It would have been more efficient and faster if we had simply bought our tickets at the front gate of Poble. The attraction itself was okay, "mas o menos". Many of the stores and artisans were closed, as was the monetary (due to a private function).

[{'snippet': 'It was not a good idea to purchase our tickets on line through this vendor', 'aspect term': 'tickets', 'aspect category': '', 'opinion span': 'not a good idea', 'sentiment': 'Negative'}, {'snippet': 'the real live ticket agents were not able to find our reservation', 'aspect term': 'ticket agents', 'aspect category': 'property staff and service support', 'opinion span': 'were not able to find our reservation', 'sentiment': 'Negative'}, {'snippet': 'when we arrived at the entrance gates to Poble Espanol', 'aspect term': 'Poble Espanol', 'aspect category': 'museums', 'opinion span': '', 'sentiment': 'Negative'}, {'snippet': 'when we arrived at the entrance gates to Poble Espanol', 'aspect term': 'Poble Espanol', 'aspect category': 'history, culture', 'opinion span': '', 'sentiment': 'Negative'}, {'snippet': 'They needed 10 or 15 minutes to search various websites to finally locate our tickets', 'aspect term': 'tickets', 'aspect category': 'property staff and service support', 'opinion span': 'needed 10 or 15 minutes', 'sentiment': 'Negative'}, {'snippet': 'The attraction itself was okay, "mas o menos', 'aspect term': 'attraction', 'aspect category': 'sightseeing', 'opinion span': 'okay, "mas o menos', 'sentiment': 'Neutral'}, {'snippet': 'Many of the stores and artisans were closed', 'aspect term': 'stores and artisans', 'aspect category': 'shopping area, shops nearby', 'opinion span': 'were closed', 'sentiment': 'Negative'}, {'snippet': 'as was the monetary (due to a private function', 'aspect term': 'monetary', 'aspect category': '', 'opinion span': 'as was the monetary (due to a private function', 'sentiment': 'Negative'}, {'snippet': 'It would have been more efficient and faster if we had simply bought our tickets at the front gate of Poble', 'aspect term': 'tickets', 'aspect category': 'check-in/check-out', 'opinion span': 'more efficient and faster', 'sentiment': 'Positive'}]


[{'snippet': 'It was not a good idea to purchase our tickets on line through this vendor, because, when we arrived at the entrance gates to Poble Espanol, the real live ticket agents were not able to find our reservation', 'aspect term': 'tickets', 'aspect category': 'value for money', 'opinion span': 'not a good idea to purchase our tickets on line through this vendor', 'sentiment': 'Negative'}, {'snippet': 'It was not a good idea to purchase our tickets on line through this vendor, because, when we arrived at the entrance gates to Poble Espanol, the real live ticket agents were not able to find our reservation', 'aspect term': 'Poble Espanol', 'aspect category': 'sightseeing', 'opinion span': '', 'sentiment': 'Neutral'}, {'snippet': 'It was not a good idea to purchase our tickets on line through this vendor, because, when we arrived at the entrance gates to Poble Espanol, the real live ticket agents were not able to find our reservation', 'aspect term': 'Poble Espanol', 'aspect category': 'museums', 'opinion span': '', 'sentiment': 'Neutral'}, {'snippet': 'It was not a good idea to purchase our tickets on line through this vendor, because, when we arrived at the entrance gates to Poble Espanol, the real live ticket agents were not able to find our reservation', 'aspect term': 'Poble Espanol', 'aspect category': 'history, culture', 'opinion span': '', 'sentiment': 'Neutral'}, {'snippet': 'the real live ticket agents were not able to find our reservation', 'aspect term': 'ticket agents', 'aspect category': 'property staff and service support', 'opinion span': 'were not able to find our reservation', 'sentiment': 'Negative'}, {'snippet': 'The attraction itself was okay, "mas o menos', 'aspect term': 'attraction', 'aspect category': 'sightseeing', 'opinion span': 'okay, "mas o menos', 'sentiment': 'Neutral'}, {'snippet': 'Many of the stores and artisans were closed', 'aspect term': 'stores and artisans', 'aspect category': 'shopping area, shops nearby', 'opinion span': 'Many of the stores and artisans were closed', 'sentiment': 'Neutral'}]


I assume it would be a 24 hour ticket from when you first activated your ticket like with other tour bus tickets, slightly disappointed in that sense, wasn't really advertised much even the bus stops were difficult to find with a tiny emblem on the corner of the bus stop . Wasn't any leaflet on bus provided with bus stops or timetable had to go on website to get information on thus also , no good if you have an elderly person with you or not good with mobile phones. Enjoyed the scenery and the concept of the hop on hop off aspect

[{'snippet': 'I assume it would be a 24 hour ticket from when you first activated your ticket like with other tour bus tickets, slightly disappointed in that sense', 'aspect term': 'ticket', 'aspect category': 'tour service', 'opinion span': 'slightly disappointed', 'sentiment': 'Negative'}, {'snippet': "wasn't really advertised much even the bus stops were difficult to find with a tiny emblem on the corner of the bus stop", 'aspect term': 'bus stops', 'aspect category': 'public transport options nearby', 'opinion span': 'difficult to find with a tiny emblem', 'sentiment': 'Negative'}, {'snippet': "Wasn't any leaflet on bus provided with bus stops or timetable had to go on website to get information on thus also", 'aspect term': 'leaflet', 'aspect category': 'tour service', 'opinion span': "Wasn't any leaflet on bus provided", 'sentiment': 'Negative'}, {'snippet': 'Enjoyed the scenery', 'aspect term': 'scenery', 'aspect category': 'sightseeing', 'opinion span': 'Enjoyed', 'sentiment': 'Positive'}, {'snippet': 'Enjoyed the scenery and the concept of the hop on hop off aspect', 'aspect term': 'hop on hop off aspect', 'aspect category': 'tour service', 'opinion span': 'Enjoyed', 'sentiment': 'Positive'}]


[{'snippet': 'I assume it would be a 24 hour ticket from when you first activated your ticket like with other tour bus tickets, slightly disappointed in that sense', 'aspect term': 'ticket', 'aspect category': 'tour service', 'opinion span': 'slightly disappointed', 'sentiment': 'Negative'}, {'snippet': "wasn't really advertised much even the bus stops were difficult to find with a tiny emblem on the corner of the bus stop", 'aspect term': 'bus stops', 'aspect category': 'public transport options nearby', 'opinion span': 'difficult to find with a tiny emblem', 'sentiment': 'Negative'}, {'snippet': "Wasn't any leaflet on bus provided with bus stops or timetable had to go on website to get information on thus also", 'aspect term': 'leaflet', 'aspect category': 'tour service', 'opinion span': '', 'sentiment': 'Negative'}, {'snippet': 'no good if you have an elderly person with you or not good with mobile phones', 'aspect term': 'elderly person', 'aspect category': '', 'opinion span': 'no good', 'sentiment': 'Negative'}, {'snippet': 'Enjoyed the scenery', 'aspect term': 'scenery', 'aspect category': 'sightseeing', 'opinion span': 'Enjoyed', 'sentiment': 'Positive'}, {'snippet': 'Enjoyed the scenery and the concept of the hop on hop off aspect', 'aspect term': 'hop on hop off aspect', 'aspect category': 'tour service', 'opinion span': 'Enjoyed', 'sentiment': 'Positive'}]


The Pantheon was amazing. The audio guide tour was a disaster. It took 15 mins for the required app to download, a long time standing in 32 degree heat. Neither of us carry headsets with us so the audio tour turned into a read the info attached tour. I incorrectly assumed it would be similar to the other tours we had booked where pre set head sets are provided.

[{'snippet': 'The audio guide tour was a disaster', 'aspect term': 'audio guide tour', 'aspect category': 'tour service', 'opinion span': 'a disaster', 'sentiment': 'Negative'}, {'snippet': 'It took 15 mins for the required app to download, a long time standing in 32 degree heat', 'aspect term': 'app', 'aspect category': 'tour service', 'opinion span': 'It took 15 mins for the required app to download', 'sentiment': 'Negative'}, {'snippet': 'Neither of us carry headsets with us so the audio tour turned into a read the info attached tour', 'aspect term': 'headsets', 'aspect category': 'tour service', 'opinion span': 'Neither of us carry headsets with us', 'sentiment': 'Negative'}, {'snippet': 'Neither of us carry headsets with us so the audio tour turned into a read the info attached tour', 'aspect term': 'audio tour', 'aspect category': 'tour service', 'opinion span': 'turned into a read the info attached tour', 'sentiment': 'Negative'}, {'snippet': 'I incorrectly assumed it would be similar to the other tours we had booked where pre set head sets are provided', 'aspect term': 'other tours', 'aspect category': 'tour service', 'opinion span': 'pre set', 'sentiment': 'Negative'}, {'snippet': 'The Pantheon was amazing', 'aspect term': 'Pantheon', 'aspect category': 'history, culture', 'opinion span': 'amazing', 'sentiment': 'Positive'}, {'snippet': 'The Pantheon was amazing', 'aspect term': 'Pantheon', 'aspect category': 'sightseeing', 'opinion span': 'amazing', 'sentiment': 'Positive'}]


[{'snippet': 'The Pantheon was amazing', 'aspect term': 'Pantheon', 'aspect category': 'sightseeing', 'opinion span': 'amazing', 'sentiment': 'Positive'}, {'snippet': 'The Pantheon was amazing', 'aspect term': 'Pantheon', 'aspect category': 'history, culture', 'opinion span': 'amazing', 'sentiment': 'Positive'}, {'snippet': 'The audio guide tour was a disaster', 'aspect term': 'guide', 'aspect category': 'tour service', 'opinion span': 'a disaster', 'sentiment': 'Negative'}, {'snippet': 'It took 15 mins for the required app to download, a long time standing in 32 degree heat', 'aspect term': 'app', 'aspect category': 'tour service', 'opinion span': 'It took 15 mins for the required app to download', 'sentiment': 'Negative'}, {'snippet': 'Neither of us carry headsets with us so the audio tour turned into a read the info attached tour', 'aspect term': 'headsets', 'aspect category': 'tour service', 'opinion span': 'Neither of us carry headsets with us', 'sentiment': 'Negative'}, {'snippet': 'Neither of us carry headsets with us so the audio tour turned into a read the info attached tour', 'aspect term': 'audio tour', 'aspect category': 'tour service', 'opinion span': 'turned into a read the info attached tour', 'sentiment': 'Negative'}]


This is a tour company that does not keep their word. After waiting for the tour bus for more than an hour. The tour guide informed us that half of the trip is cancelled. We ended up going to Toledo only. Although the tour guide was very friendly. She offered 50% refund although the part that was cancelled is valued more than half the price. They never refunded the money. İ followed up with them directly, with booking many times. They never refunded the money. Dont book with this tour company. They are scammers.

[{'snippet': 'This is a tour company that does not keep their word', 'aspect term': 'tour company', 'aspect category': 'tour service', 'opinion span': 'does not keep their word', 'sentiment': 'Negative'}, {'snippet': 'After waiting for the tour bus for more than an hour', 'aspect term': 'bus', 'aspect category': 'tour service', 'opinion span': 'waiting for the tour bus for more than an hour', 'sentiment': 'Negative'}, {'snippet': 'The tour guide informed us that half of the trip is cancelled', 'aspect term': 'trip', 'aspect category': 'tour service', 'opinion span': 'half of the trip is cancelled', 'sentiment': 'Negative'}, {'snippet': 'Although the tour guide was very friendly', 'aspect term': 'tour guide', 'aspect category': 'tour service', 'opinion span': 'very friendly', 'sentiment': 'Positive'}, {'snippet': 'She offered 50% refund although the part that was cancelled is valued more than half the price', 'aspect term': '50% refund', 'aspect category': 'value for money', 'opinion span': 'the part that was cancelled is valued more than half the price', 'sentiment': 'Negative'}, {'snippet': 'They never refunded the money', 'aspect term': 'money', 'aspect category': 'tour service', 'opinion span': 'never refunded', 'sentiment': 'Negative'}, {'snippet': 'They never refunded the money', 'aspect term': 'money', 'aspect category': 'value for money', 'opinion span': 'never refunded', 'sentiment': 'Negative'}, {'snippet': 'Dont book with this tour company', 'aspect term': 'tour company', 'aspect category': 'tour service', 'opinion span': 'Dont book with', 'sentiment': 'Negative'}, {'snippet': 'They are scammers', 'aspect term': 'scammers', 'aspect category': '', 'opinion span': 'scammers', 'sentiment': 'Negative'}]


[{'snippet': 'This is a tour company that does not keep their word', 'aspect term': 'tour company', 'aspect category': 'tour service', 'opinion span': 'does not keep their word', 'sentiment': 'Negative'}, {'snippet': 'After waiting for the tour bus for more than an hour', 'aspect term': 'tour bus', 'aspect category': 'tour service', 'opinion span': 'waiting for the tour bus for more than an hour', 'sentiment': 'Negative'}, {'snippet': 'The tour guide informed us that half of the trip is cancelled', 'aspect term': 'tour guide', 'aspect category': 'tour service', 'opinion span': 'half of the trip is cancelled', 'sentiment': 'Negative'}, {'snippet': 'Although the tour guide was very friendly', 'aspect term': 'tour guide', 'aspect category': 'tour service', 'opinion span': 'very friendly', 'sentiment': 'Positive'}, {'snippet': 'She offered 50% refund although the part that was cancelled is valued more than half the price', 'aspect term': '50% refund', 'aspect category': 'value for money', 'opinion span': 'the part that was cancelled is valued more than half the price', 'sentiment': 'Negative'}, {'snippet': 'Dont book with this tour company', 'aspect term': 'tour company', 'aspect category': 'tour service', 'opinion span': 'Dont book with this tour company', 'sentiment': 'Negative'}, {'snippet': 'They are scammers', 'aspect term': '', 'aspect category': 'tour service', 'opinion span': 'scammers', 'sentiment': 'Negative'}]


We were a family of six adults and to be honest the experience was amazing. The international buffet food were delicious. Everything went smooth from hotel pickup/drop-off, boat trip. We highly recommend more customers to experience for a budgetable and affordable price.

[{'snippet': 'The international buffet food were delicious', 'aspect term': 'international buffet food', 'aspect category': 'food', 'opinion span': 'delicious', 'sentiment': 'Positive'}, {'snippet': 'Everything went smooth from hotel pickup/drop-off, boat trip', 'aspect term': 'hotel pickup/drop-off', 'aspect category': 'shuttle service', 'opinion span': 'went smooth', 'sentiment': 'Positive'}, {'snippet': 'We highly recommend more customers to experience for a budgetable and affordable price', 'aspect term': 'price', 'aspect category': 'value for money', 'opinion span': 'budgetable and affordable', 'sentiment': 'Positive'}, {'snippet': 'Everything went smooth from hotel pickup/drop-off, boat trip', 'aspect term': 'boat trip', 'aspect category': 'boat', 'opinion span': 'went smooth', 'sentiment': 'Positive'}, {'snippet': 'Everything went smooth from hotel pickup/drop-off, boat trip', 'aspect term': 'boat trip', 'aspect category': 'tour service', 'opinion span': 'went smooth', 'sentiment': 'Positive'}]


[{'snippet': 'The international buffet food were delicious', 'aspect term': 'international buffet food', 'aspect category': 'food', 'opinion span': 'delicious', 'sentiment': 'Positive'}, {'snippet': 'Everything went smooth from hotel pickup/drop-off, boat trip', 'aspect term': 'hotel pickup/drop-off', 'aspect category': 'shuttle service', 'opinion span': 'went smooth', 'sentiment': 'Positive'}, {'snippet': 'Everything went smooth from hotel pickup/drop-off, boat trip', 'aspect term': 'boat trip', 'aspect category': 'boat', 'opinion span': 'went smooth', 'sentiment': 'Positive'}, {'snippet': 'Everything went smooth from hotel pickup/drop-off, boat trip', 'aspect term': 'boat trip', 'aspect category': 'tour service', 'opinion span': 'went smooth', 'sentiment': 'Positive'}, {'snippet': 'We highly recommend more customers to experience for a budgetable and affordable price', 'aspect term': 'price', 'aspect category': 'value for money', 'opinion span': 'budgetable and affordable', 'sentiment': 'Positive'}]


Very busy but actually we got round ok and the occasional free treat made it nice. So many things to see and read - we were practicing our German so we enjoyed reading the information

[{'snippet': 'Very busy but actually we got round ok and the occasional free treat made it nice', 'aspect term': '', 'aspect category': 'sightseeing', 'opinion span': 'got round ok', 'sentiment': 'Positive'}, {'snippet': 'the occasional free treat made it nice', 'aspect term': 'free treat', 'aspect category': 'food', 'opinion span': 'made it nice', 'sentiment': 'Positive'}, {'snippet': 'the occasional free treat made it nice', 'aspect term': 'free treat', 'aspect category': 'value for money', 'opinion span': 'made it nice', 'sentiment': 'Positive'}, {'snippet': 'So many things to see and read - we were practicing our German so we enjoyed reading the information', 'aspect term': 'things to see and read', 'aspect category': 'sightseeing', 'opinion span': 'So many', 'sentiment': 'Positive'}, {'snippet': 'we were practicing our German so we enjoyed reading the information', 'aspect term': 'information', 'aspect category': 'history, culture', 'opinion span': 'enjoyed reading', 'sentiment': 'Positive'}]


[{'snippet': 'the occasional free treat made it nice', 'aspect term': 'free treat', 'aspect category': 'food', 'opinion span': 'made it nice', 'sentiment': 'Positive'}, {'snippet': 'the occasional free treat made it nice', 'aspect term': 'free treat', 'aspect category': 'food (by property) value for money', 'opinion span': 'made it nice', 'sentiment': 'Positive'}, {'snippet': 'So many things to see and read - we were practicing our German so we enjoyed reading the information', 'aspect term': 'things to see and read', 'aspect category': 'sightseeing', 'opinion span': 'So many', 'sentiment': 'Positive'}]


We had one of the best guide. He was on time, explained things really well and gave us little secrets to keep about Hanoi. The guide was truly amazing. His name was pronounced “Mak ki”. It was a privilege to have walked in Hanoi with a true Hanoi-an.

[{'snippet': 'We had one of the best guide', 'aspect term': 'guide', 'aspect category': 'tour service', 'opinion span': 'one of the best', 'sentiment': 'Positive'}, {'snippet': 'We had one of the best guide. He was on time', 'aspect term': 'guide', 'aspect category': 'tour service', 'opinion span': 'on time', 'sentiment': 'Positive'}, {'snippet': 'We had one of the best guide. He was on time, explained things really well', 'aspect term': 'guide', 'aspect category': 'tour service', 'opinion span': 'explained things really well', 'sentiment': 'Positive'}, {'snippet': 'The guide was truly amazing', 'aspect term': 'guide', 'aspect category': 'tour service', 'opinion span': 'truly amazing', 'sentiment': 'Positive'}, {'snippet': 'It was a privilege to have walked in Hanoi with a true Hanoi-an', 'aspect term': '', 'aspect category': 'tour service', 'opinion span': 'privilege', 'sentiment': 'Positive'}]


[{'snippet': 'We had one of the best guide', 'aspect term': 'guide', 'aspect category': 'tour service', 'opinion span': 'one of the best', 'sentiment': 'Positive'}, {'snippet': 'He was on time', 'aspect term': '', 'aspect category': 'tour service', 'opinion span': 'on time', 'sentiment': 'Positive'}, {'snippet': 'explained things really well and gave us little secrets to keep about Hanoi', 'aspect term': '', 'aspect category': 'tour service', 'opinion span': 'explained things really well and gave us little secrets to keep about Hanoi', 'sentiment': 'Positive'}, {'snippet': 'The guide was truly amazing', 'aspect term': 'guide', 'aspect category': 'tour service', 'opinion span': 'truly amazing', 'sentiment': 'Positive'}, {'snippet': 'It was a privilege to have walked in Hanoi with a true Hanoi-an', 'aspect term': '', 'aspect category': 'tour service', 'opinion span': 'privilege', 'sentiment': 'Positive'}]


Rude! We reached the place a bit late due to the Venice marathon and all the roads and isles were closed. We were told that the activity was cancelled, even though there were no other customers doing the activity. Kids were crying and we weren’t given any alternatives or solutions. The guy was so rude and unfriendly.

[{'snippet': 'We were told that the activity was cancelled', 'aspect term': 'activity', 'aspect category': '', 'opinion span': 'cancelled', 'sentiment': 'Negative'}, {'snippet': 'even though there were no other customers doing the activity', 'aspect term': 'activity', 'aspect category': '', 'opinion span': 'no other customers doing the activity', 'sentiment': 'Negative'}, {'snippet': 'The guy was so rude and unfriendly', 'aspect term': 'guy', 'aspect category': 'property staff and service support', 'opinion span': 'so rude and unfriendly', 'sentiment': 'Negative'}, {'snippet': 'we weren’t given any alternatives or solutions', 'aspect term': 'solutions', 'aspect category': 'property staff and service support', 'opinion span': 'weren’t given any', 'sentiment': 'Negative'}]


[{'snippet': 'We were told that the activity was cancelled', 'aspect term': 'activity', 'aspect category': '', 'opinion span': 'cancelled', 'sentiment': 'Negative'}, {'snippet': 'even though there were no other customers doing the activity', 'aspect term': 'activity', 'aspect category': '', 'opinion span': 'no other customers doing the activity', 'sentiment': 'Negative'}, {'snippet': 'The guy was so rude and unfriendly', 'aspect term': 'guy', 'aspect category': 'property staff and service support', 'opinion span': 'so rude and unfriendly', 'sentiment': 'Negative'}]


We had a wonderful time on the tour . Our guide, Mr T and the driver were excellent and service extended to us was great. Mr T was very knowledgeable, patient and great taking photos for the whole group. Nothing was too much trouble and we thoroughly recommend him.

[{'snippet': 'We had a wonderful time on the tour', 'aspect term': 'tour', 'aspect category': 'sightseeing', 'opinion span': 'wonderful time', 'sentiment': 'Positive'}, {'snippet': 'Our guide, Mr T and the driver were excellent', 'aspect term': 'guide', 'aspect category': 'tour service', 'opinion span': 'excellent', 'sentiment': 'Positive'}, {'snippet': 'Our guide, Mr T and the driver were excellent', 'aspect term': 'driver', 'aspect category': 'tour service', 'opinion span': 'excellent', 'sentiment': 'Positive'}, {'snippet': 'service extended to us was great', 'aspect term': 'service', 'aspect category': 'tour service', 'opinion span': 'great', 'sentiment': 'Positive'}, {'snippet': 'Mr T was very knowledgeable, patient and great taking photos for the whole group', 'aspect term': 'Mr T', 'aspect category': 'tour service', 'opinion span': 'very knowledgeable, patient and great taking photos', 'sentiment': 'Positive'}, {'snippet': 'Nothing was too much trouble and we thoroughly recommend him', 'aspect term': 'recommend him', 'aspect category': 'tour service', 'opinion span': 'we thoroughly recommend him', 'sentiment': 'Positive'}]


[{'snippet': 'We had a wonderful time on the tour', 'aspect term': 'tour', 'aspect category': 'sightseeing', 'opinion span': 'wonderful time', 'sentiment': 'Positive'}, {'snippet': 'Our guide, Mr T and the driver were excellent', 'aspect term': 'guide', 'aspect category': 'tour service', 'opinion span': 'excellent', 'sentiment': 'Positive'}, {'snippet': 'Our guide, Mr T and the driver were excellent', 'aspect term': 'driver', 'aspect category': 'tour service', 'opinion span': 'excellent', 'sentiment': 'Positive'}, {'snippet': 'service extended to us was great', 'aspect term': 'service', 'aspect category': 'property staff and service support', 'opinion span': 'great', 'sentiment': 'Positive'}, {'snippet': 'Mr T was very knowledgeable, patient and great taking photos for the whole group', 'aspect term': 'Mr T', 'aspect category': 'tour service', 'opinion span': 'very knowledgeable, patient and great taking photos', 'sentiment': 'Positive'}, {'snippet': 'Nothing was too much trouble and we thoroughly recommend him', 'aspect term': '', 'aspect category': 'tour service', 'opinion span': 'Nothing was too much trouble', 'sentiment': 'Positive'}]


Amazing experience, the crew are very friendly and helpful, they explain a lot about the animals. They really care about that sea world. We got lucky to be the only guests, so we had a private yacht trip! Really enjoyed, however in the end we got a little dizzy but it is not their fault. Definitely recommend!

[{'snippet': 'they explain a lot about the animals', 'aspect term': '', 'aspect category': 'tour service', 'opinion span': 'explain a lot about the animals', 'sentiment': 'Positive'}, {'snippet': 'so we had a private yacht trip', 'aspect term': 'yacht trip', 'aspect category': 'sailing, boating', 'opinion span': 'private', 'sentiment': 'Positive'}, {'snippet': 'Really enjoyed', 'aspect term': '', 'aspect category': 'sailing, boating', 'opinion span': 'Really enjoyed', 'sentiment': 'Positive'}, {'snippet': 'however in the end we got a little dizzy', 'aspect term': '', 'aspect category': 'sailing, boating', 'opinion span': 'got a little dizzy', 'sentiment': 'Negative'}, {'snippet': 'Amazing experience, the crew are very friendly and helpful', 'aspect term': 'crew', 'aspect category': 'property staff and service support', 'opinion span': 'very friendly and helpful', 'sentiment': 'Positive'}, {'snippet': 'Amazing experience, the crew are very friendly and helpful', 'aspect term': 'crew', 'aspect category': 'tour service', 'opinion span': 'very friendly and helpful', 'sentiment': 'Positive'}]


[{'snippet': 'Amazing experience, the crew are very friendly and helpful', 'aspect term': 'crew', 'aspect category': 'property staff and service support', 'opinion span': 'very friendly and helpful', 'sentiment': 'Positive'}, {'snippet': 'Amazing experience, the crew are very friendly and helpful', 'aspect term': 'crew', 'aspect category': 'tour service', 'opinion span': 'very friendly and helpful', 'sentiment': 'Positive'}, {'snippet': 'They really care about that sea world', 'aspect term': '', 'aspect category': 'tour service', 'opinion span': 'really care about that sea world', 'sentiment': 'Positive'}, {'snippet': 'We got lucky to be the only guests, so we had a private yacht trip', 'aspect term': 'private yacht trip', 'aspect category': 'sailing, boating', 'opinion span': 'got lucky to be the only guests', 'sentiment': 'Positive'}, {'snippet': 'Really enjoyed, however in the end we got a little dizzy but it is not their fault', 'aspect term': '', 'aspect category': 'sailing, boating', 'opinion span': 'got a little dizzy but it is not their fault', 'sentiment': 'Neutral'}]


The tour was amazing and the staff were very friendly and helpful.

[{'snippet': 'The tour was amazing', 'aspect term': 'tour', 'aspect category': 'tour service', 'opinion span': 'amazing', 'sentiment': 'Positive'}, {'snippet': 'the staff were very friendly and helpful', 'aspect term': 'staff', 'aspect category': 'tour service', 'opinion span': 'very friendly and helpful', 'sentiment': 'Positive'}]


[{'snippet': 'The tour was amazing', 'aspect term': 'tour', 'aspect category': 'tour service', 'opinion span': 'amazing', 'sentiment': 'Positive'}, {'snippet': 'the staff were very friendly and helpful', 'aspect term': 'staff', 'aspect category': 'property staff and service support', 'opinion span': 'very friendly and helpful', 'sentiment': 'Positive'}]


the guide, Chris is the man to go with on the trip. He is an experienced story teller, who know how to keep his audience engaged :) He can you history using some seriously good jokes. We had an excellent ride. Its a must go trip if you ever visit Cambridge.

[{'snippet': 'the guide, Chris is the man to go with on the trip', 'aspect term': 'guide', 'aspect category': 'tour service', 'opinion span': 'is the man to go with', 'sentiment': 'Positive'}, {'snippet': 'Chris is the man to go with on the trip. He is an experienced story teller', 'aspect term': 'Chris', 'aspect category': 'tour service', 'opinion span': 'experienced story teller', 'sentiment': 'Positive'}, {'snippet': 'Chris is the man to go with on the trip. He is an experienced story teller, who know how to keep his audience engaged', 'aspect term': 'Chris', 'aspect category': 'tour service', 'opinion span': 'know how to keep his audience engaged', 'sentiment': 'Positive'}, {'snippet': 'He can you history using some seriously good jokes', 'aspect term': '', 'aspect category': 'tour service', 'opinion span': 'seriously good jokes', 'sentiment': 'Positive'}, {'snippet': 'We had an excellent ride', 'aspect term': 'ride', 'aspect category': 'tour service', 'opinion span': 'excellent', 'sentiment': 'Positive'}, {'snippet': 'Its a must go trip if you ever visit Cambridge', 'aspect term': 'trip', 'aspect category': 'tour service', 'opinion span': 'must go', 'sentiment': 'Positive'}]


[{'snippet': 'the guide, Chris is the man to go with on the trip', 'aspect term': 'Chris', 'aspect category': 'tour service', 'opinion span': 'is the man to go with on the trip', 'sentiment': 'Positive'}, {'snippet': 'He is an experienced story teller, who know how to keep his audience engaged', 'aspect term': '', 'aspect category': 'tour service', 'opinion span': 'experienced story teller', 'sentiment': 'Positive'}, {'snippet': 'He can you history using some seriously good jokes', 'aspect term': '', 'aspect category': 'tour service', 'opinion span': 'He can you history using some seriously good jokes', 'sentiment': 'Positive'}, {'snippet': 'We had an excellent ride', 'aspect term': 'ride', 'aspect category': 'tour service', 'opinion span': 'excellent', 'sentiment': 'Positive'}, {'snippet': 'Its a must go trip if you ever visit Cambridge', 'aspect term': 'trip', 'aspect category': 'tour service', 'opinion span': 'must go', 'sentiment': 'Positive'}]


The price i had to pay to get to the gondola location ended up being the same price i would have paid for the gondolas outside my hotel. Overall was ok.

[{'snippet': 'The price i had to pay to get to the gondola location ended up being the same price i would have paid for the gondolas outside my hotel', 'aspect term': 'price', 'aspect category': 'value for money', 'opinion span': 'ended up being the same price i would have paid for the gondolas outside my hotel', 'sentiment': 'Negative'}, {'snippet': 'Overall was ok', 'aspect term': '', 'aspect category': '', 'opinion span': 'ok', 'sentiment': 'Neutral'}]


[{'snippet': 'The price i had to pay to get to the gondola location ended up being the same price i would have paid for the gondolas outside my hotel', 'aspect term': 'price', 'aspect category': 'value for money', 'opinion span': 'ended up being the same price i would have paid for the gondolas outside my hotel', 'sentiment': 'Negative'}]


The bus was small, smelly and truly awful.I’ve booked red bus hop on hop off before and was hopeful but was left bitterly disappointed!! The driver was angry and his driving showed this. My daughter nearly broke her nose he braked so hard, it was unnecessary. I would advise you try and alternate tour.

[{'snippet': 'The bus was small, smelly and truly awful', 'aspect term': 'bus', 'aspect category': 'shuttle service', 'opinion span': 'small, smelly and truly awful', 'sentiment': 'Negative'}, {'snippet': 'The bus was small, smelly and truly awful', 'aspect term': 'bus', 'aspect category': 'public transport options nearby', 'opinion span': 'small, smelly and truly awful', 'sentiment': 'Negative'}, {'snippet': 'The driver was angry and his driving showed this', 'aspect term': 'driver', 'aspect category': 'tour service', 'opinion span': 'angry', 'sentiment': 'Negative'}, {'snippet': 'I’ve booked red bus hop on hop off before and was hopeful but was left bitterly disappointed', 'aspect term': 'bus hop on hop off', 'aspect category': 'shuttle service', 'opinion span': 'bitterly disappointed', 'sentiment': 'Negative'}]


[{'snippet': 'The bus was small, smelly and truly awful', 'aspect term': 'bus', 'aspect category': '', 'opinion span': 'small, smelly and truly awful', 'sentiment': 'Negative'}, {'snippet': 'The driver was angry and his driving showed this', 'aspect term': 'driver', 'aspect category': 'tour service', 'opinion span': 'angry', 'sentiment': 'Negative'}, {'snippet': 'My daughter nearly broke her nose he braked so hard, it was unnecessary', 'aspect term': 'nose', 'aspect category': '', 'opinion span': 'braked so hard', 'sentiment': 'Negative'}, {'snippet': 'I’ve booked red bus hop on hop off before and was hopeful but was left bitterly disappointed', 'aspect term': 'bus hop on hop off', 'aspect category': 'sightseeing', 'opinion span': 'bitterly disappointed', 'sentiment': 'Negative'}]


I booked the TOKYO SKYTREE AND AQUARIUM COMBO as advertised by booking. com. Anyone would understand that COMBO means both. When we got to the place, we were told our booking was only for the Aquarium so I showed the staff my booking confirmation/email that clearly says skytree and Aquarium combo. The instruction also states that we go to the Aquarium first before the skytree. As we were talking to the staff, an English lady came and was also showing her COMBO ticket with booking.com...exactly similar to what we booked. God knows how many more were misled by this advertisement. Anyway, the staff maintained that our tickets were only for the Aquarium. We were all starting to get frustrated. We then had to book online (website was given by staff)for the skytree tour and was lucky to get the 11.30 slot that same morning. I don't understand why does booking.com advertise this sh**. It is very misleading. My advice to whoever wants to go visit the Tokyo skytree and Aquarium is to go directly to their website, very easy to access.

[{'snippet': 'I booked the TOKYO SKYTREE AND AQUARIUM COMBO as advertised by booking. com', 'aspect term': 'TOKYO SKYTREE AND AQUARIUM COMBO', 'aspect category': 'sightseeing', 'opinion span': 'advertised', 'sentiment': 'Neutral'}, {'snippet': 'My advice to whoever wants to go visit the Tokyo skytree and Aquarium is to go directly to their website, very easy to access', 'aspect term': 'website', 'aspect category': 'sightseeing', 'opinion span': 'very easy to access', 'sentiment': 'Positive'}, {'snippet': 'It is very misleading', 'aspect term': '', 'aspect category': '', 'opinion span': 'misleading', 'sentiment': 'Negative'}]


[{'snippet': 'I booked the TOKYO SKYTREE AND AQUARIUM', 'aspect term': 'TOKYO SKYTREE AND AQUARIUM', 'aspect category': 'sightseeing', 'opinion span': '', 'sentiment': 'Neutral'}, {'snippet': 'I booked the TOKYO SKYTREE AND AQUARIUM', 'aspect term': 'TOKYO SKYTREE AND AQUARIUM', 'aspect category': 'history, culture', 'opinion span': '', 'sentiment': 'Neutral'}, {'snippet': 'Anyway, the staff maintained that our tickets were only for the Aquarium', 'aspect term': 'staff', 'aspect category': 'property staff and service support', 'opinion span': '', 'sentiment': 'Negative'}, {'snippet': "I don't understand why does booking.com advertise this sh", 'aspect term': 'booking.com', 'aspect category': '', 'opinion span': 'advertise this sh', 'sentiment': 'Negative'}, {'snippet': 'My advice to whoever wants to go visit the Tokyo skytree and Aquarium is to go directly to their website, very easy to access', 'aspect term': '', 'aspect category': 'accessibility facilities', 'opinion span': 'very easy to access', 'sentiment': 'Positive'}]


Staff were very helpful and friendly, a worthwhile experience 😊

[{'snippet': 'Staff were very helpful and friendly', 'aspect term': 'Staff', 'aspect category': 'property staff and service support', 'opinion span': 'very helpful and friendly', 'sentiment': 'Positive'}]


Regular Uber Thames boat service, comprehensive stops adjacent most major attractions…

[{'snippet': 'Regular Uber Thames boat service', 'aspect term': 'Uber Thames boat service', 'aspect category': 'sailing, boating', 'opinion span': 'Regular', 'sentiment': 'Positive'}, {'snippet': 'comprehensive stops adjacent most major attractions', 'aspect term': 'stops', 'aspect category': 'sightseeing', 'opinion span': 'comprehensive', 'sentiment': 'Positive'}]


Nice way to visit a city. While playing you learn a lot of things. Really amusing

[{'snippet': 'Nice way to visit a city', 'aspect term': 'city', 'aspect category': 'city trip', 'opinion span': 'Nice way to visit a city', 'sentiment': 'Positive'}, {'snippet': 'Nice way to visit a city', 'aspect term': 'city', 'aspect category': 'sightseeing', 'opinion span': 'Nice way to visit a city', 'sentiment': 'Positive'}, {'snippet': 'Really amusing', 'aspect term': '', 'aspect category': 'sightseeing', 'opinion span': 'Really amusing', 'sentiment': 'Positive'}]


[{'snippet': 'Nice way to visit a city', 'aspect term': '', 'aspect category': 'city trip', 'opinion span': 'Nice way to visit a city', 'sentiment': 'Positive'}]


I had the opportunity to take one of the most fascinating roads in the world. The view with the colourful autumn trees, the cold wind, the imposing mountains, the serpentines and bears on the route make this tour unforgettable. It was a wonderful experience and I recommend it to others.

[{'snippet': 'I had the opportunity to take one of the most fascinating roads in the world', 'aspect term': 'roads', 'aspect category': 'location with a view', 'opinion span': 'fascinating', 'sentiment': 'Positive'}, {'snippet': 'The view with the colourful autumn trees, the cold wind, the imposing mountains, the serpentines and bears on the route make this tour unforgettable', 'aspect term': 'autumn trees', 'aspect category': 'nature trip', 'opinion span': 'tour unforgettable', 'sentiment': 'Positive'}, {'snippet': 'The view with the colourful autumn trees, the cold wind, the imposing mountains, the serpentines and bears on the route make this tour unforgettable', 'aspect term': 'view', 'aspect category': 'roadtrip', 'opinion span': 'tour unforgettable', 'sentiment': 'Positive'}, {'snippet': 'It was a wonderful experience', 'aspect term': 'experience', 'aspect category': 'sightseeing', 'opinion span': 'wonderful', 'sentiment': 'Positive'}]


[{'snippet': 'I had the opportunity to take one of the most fascinating roads in the world', 'aspect term': '', 'aspect category': 'roadtrip', 'opinion span': 'fascinating', 'sentiment': 'Positive'}, {'snippet': 'The view with the colourful autumn trees', 'aspect term': 'view', 'aspect category': 'location with a view', 'opinion span': 'colourful', 'sentiment': 'Positive'}, {'snippet': 'The view with the colourful autumn trees, the cold wind, the imposing mountains, the serpentines and bears on the route make this tour unforgettable', 'aspect term': '', 'aspect category': 'nature-peaceful trip', 'opinion span': 'tour unforgettable', 'sentiment': 'Positive'}, {'snippet': 'The view with the colourful autumn trees, the cold wind, the imposing mountains, the serpentines and bears on the route make this tour unforgettable', 'aspect term': '', 'aspect category': 'sightseeing', 'opinion span': 'tour unforgettable', 'sentiment': 'Positive'}, {'snippet': 'It was a wonderful experience', 'aspect term': 'experience', 'aspect category': '', 'opinion span': 'wonderful', 'sentiment': 'Positive'}]


We arrived at the meeting point a bit earlier and saw huge queue for the ticket office, which due to our purchase of the tickets we avoided. The person's that met us holding the white and blue umbrellas gave us our tickets and divided us in groups depending on the language we spoke. Then each guide gave us a short description of the castle and church area and various tips to make our visit enjoyable. If we wanted greater details they suggested an app to be purchased for our phones. We followed their suggestions and saw all sites. Our tour was great and lasted 150minutes with a short coffe break at the golden lane café. I recommend this tour

[{'snippet': 'We arrived at the meeting point a bit earlier', 'aspect term': 'meeting point', 'aspect category': '', 'opinion span': 'arrived', 'sentiment': 'Neutral'}, {'snippet': 'saw huge queue for the ticket office', 'aspect term': 'queue', 'aspect category': 'check-in/check-out', 'opinion span': 'huge', 'sentiment': 'Negative'}, {'snippet': 'which due to our purchase of the tickets we avoided', 'aspect term': 'tickets', 'aspect category': '', 'opinion span': 'avoided', 'sentiment': 'Positive'}, {'snippet': 'Then each guide gave us a short description of the castle and church area and various tips to make our visit enjoyable', 'aspect term': 'castle and church area', 'aspect category': 'sightseeing', 'opinion span': 'short description', 'sentiment': 'Positive'}, {'snippet': 'they suggested an app to be purchased for our phones', 'aspect term': 'app', 'aspect category': 'tour service', 'opinion span': 'purchased', 'sentiment': 'Neutral'}, {'snippet': 'Our tour was great and lasted 150minutes', 'aspect term': 'tour', 'aspect category': 'sightseeing', 'opinion span': 'was great', 'sentiment': 'Positive'}, {'snippet': 'with a short coffe break at the golden lane café', 'aspect term': 'coffe break', 'aspect category': 'food and drink options nearby', 'opinion span': 'short', 'sentiment': 'Positive'}, {'snippet': 'I recommend this tour', 'aspect term': 'tour', 'aspect category': 'sightseeing', 'opinion span': 'recommend', 'sentiment': 'Positive'}]


[{'snippet': 'with a short coffe break at the golden lane café', 'aspect term': 'coffe break', 'aspect category': 'food and drink options nearby', 'opinion span': '', 'sentiment': 'Neutral'}]


Tour depends on how good the guide is! Our tour guide seemed like a substitute Egyptologist, who asked not 1-2 people "how long did it take to build the coliseum?" but all 24 tourists, it was a test rather than a tour. Little history about the coliseum but details about what Hollywood films and actors were actually in the coliseum. I was disappointed because it was not the stellar reviews people posted about the tour.

[{'snippet': 'Our tour guide seemed like a substitute Egyptologist', 'aspect term': 'tour guide', 'aspect category': 'tour service', 'opinion span': 'seemed like a substitute Egyptologist', 'sentiment': 'Negative'}, {'snippet': 'who asked not 1-2 people "how long did it take to build the coliseum?" but all 24 tourists, it was a test rather than a tour', 'aspect term': 'tour', 'aspect category': 'tour service', 'opinion span': 'it was a test rather than a tour', 'sentiment': 'Negative'}, {'snippet': 'I was disappointed because it was not the stellar reviews people posted about the tour', 'aspect term': 'tour', 'aspect category': 'tour service', 'opinion span': 'it was not the stellar reviews', 'sentiment': 'Negative'}, {'snippet': 'Little history about the coliseum but details about what Hollywood films and actors were actually in the coliseum', 'aspect term': 'history about the coliseum', 'aspect category': 'sightseeing', 'opinion span': 'Little history about the coliseum', 'sentiment': 'Negative'}]


[{'snippet': 'Our tour guide seemed like a substitute Egyptologist', 'aspect term': 'tour guide', 'aspect category': 'tour service', 'opinion span': 'seemed like a substitute Egyptologist', 'sentiment': 'Neutral'}, {'snippet': 'Little history about the coliseum but details about what Hollywood films and actors were actually in the coliseum', 'aspect term': 'coliseum', 'aspect category': 'history, culture', 'opinion span': 'coliseum', 'sentiment': 'Neutral'}, {'snippet': 'Little history about the coliseum but details about what Hollywood films and actors were actually in the coliseum', 'aspect term': 'coliseum', 'aspect category': 'sightseeing', 'opinion span': 'coliseum', 'sentiment': 'Neutral'}, {'snippet': 'I was disappointed because it was not the stellar reviews people posted about the tour', 'aspect term': 'tour', 'aspect category': 'sightseeing', 'opinion span': 'disappointed', 'sentiment': 'Negative'}]


This is the essential museum for an introduction to Dutch history and culture. There are no 'walk-up' admissions, for a reason. The place is packed and entry is by online appointment only, but once in you have the whole day to spend in there if you wish (you should).

[{'snippet': "There are no 'walk-up' admissions, for a reason", 'aspect term': 'admissions', 'aspect category': '', 'opinion span': "no 'walk-up' admissions", 'sentiment': 'Negative'}, {'snippet': 'The place is packed and entry is by online appointment only', 'aspect term': 'place', 'aspect category': 'museums', 'opinion span': 'packed', 'sentiment': 'Negative'}, {'snippet': 'the place is packed and entry is by online appointment only', 'aspect term': 'entry', 'aspect category': 'museums', 'opinion span': 'by online appointment only', 'sentiment': 'Negative'}, {'snippet': 'but once in you have the whole day to spend in there if you wish (you should', 'aspect term': '', 'aspect category': 'museums', 'opinion span': 'you have the whole day to spend in there if you wish', 'sentiment': 'Positive'}, {'snippet': 'This is the essential museum for an introduction to Dutch history and culture', 'aspect term': 'museum', 'aspect category': 'museums', 'opinion span': 'essential', 'sentiment': 'Positive'}, {'snippet': 'This is the essential museum for an introduction to Dutch history and culture', 'aspect term': 'museum', 'aspect category': 'history, culture', 'opinion span': 'essential', 'sentiment': 'Positive'}]


[{'snippet': 'This is the essential museum for an introduction to Dutch history and culture', 'aspect term': 'museum', 'aspect category': 'museums', 'opinion span': 'essential', 'sentiment': 'Positive'}, {'snippet': 'This is the essential museum for an introduction to Dutch history and culture', 'aspect term': 'museum', 'aspect category': 'history, culture', 'opinion span': 'essential', 'sentiment': 'Positive'}, {'snippet': "There are no 'walk-up' admissions, for a reason", 'aspect term': 'admissions', 'aspect category': 'extra charges', 'opinion span': "no 'walk-up' admissions", 'sentiment': 'Negative'}, {'snippet': 'The place is packed and entry is by online appointment only', 'aspect term': '', 'aspect category': '', 'opinion span': 'packed', 'sentiment': 'Negative'}, {'snippet': 'but once in you have the whole day to spend in there if you wish (you should', 'aspect term': '', 'aspect category': 'museums', 'opinion span': 'you have the whole day to spend in there if you wish', 'sentiment': 'Positive'}]


It was a beautiful evening with a lovely atmosphere. Food was good

[{'snippet': 'It was a beautiful evening with a lovely atmosphere', 'aspect term': 'evening', 'aspect category': 'nature-peaceful trip', 'opinion span': 'beautiful', 'sentiment': 'Positive'}, {'snippet': 'Food was good', 'aspect term': 'Food', 'aspect category': 'food', 'opinion span': 'good', 'sentiment': 'Positive'}]


[{'snippet': 'It was a beautiful evening', 'aspect term': 'evening', 'aspect category': 'evening entertainment', 'opinion span': 'beautiful', 'sentiment': 'Positive'}, {'snippet': 'with a lovely atmosphere', 'aspect term': 'atmosphere', 'aspect category': '', 'opinion span': 'lovely', 'sentiment': 'Positive'}, {'snippet': 'Food was good', 'aspect term': 'Food', 'aspect category': 'food', 'opinion span': 'good', 'sentiment': 'Positive'}]


Josh was an excellent guide and storyteller who made the experience enjoyable for all. Just the right balance of history and ghostly tales. Great to explore some of the snickets of York too. Strongly recommend following the tour guidelines about age appropriateness if you were considering taking younger children.Thanks Josh!

[{'snippet': 'Josh was an excellent guide and storyteller who made the experience enjoyable for all', 'aspect term': 'Josh', 'aspect category': 'tour service', 'opinion span': 'an excellent guide and storyteller', 'sentiment': 'Positive'}, {'snippet': 'who made the experience enjoyable for all', 'aspect term': 'experience', 'aspect category': 'tour service', 'opinion span': 'enjoyable', 'sentiment': 'Positive'}, {'snippet': 'Just the right balance of history and ghostly tales', 'aspect term': 'balance', 'aspect category': 'tour service', 'opinion span': 'Just the right balance of history and ghostly tales', 'sentiment': 'Positive'}, {'snippet': 'Great to explore some of the snickets of York too', 'aspect term': 'snickets of York', 'aspect category': 'sightseeing', 'opinion span': 'Great to explore', 'sentiment': 'Positive'}, {'snippet': 'Strongly recommend following the tour guidelines about age appropriateness if you were considering taking younger children', 'aspect term': 'tour guidelines', 'aspect category': 'tour service', 'opinion span': 'Strongly recommend following', 'sentiment': 'Positive'}]


[{'snippet': 'Josh was an excellent guide and storyteller who made the experience enjoyable for all', 'aspect term': 'Josh', 'aspect category': 'tour service', 'opinion span': 'an excellent guide', 'sentiment': 'Positive'}, {'snippet': 'Great to explore some of the snickets of York too', 'aspect term': 'snickets of York', 'aspect category': 'sightseeing', 'opinion span': 'Great to explore', 'sentiment': 'Positive'}]


The guide Yassine Talaoul was so good he looked after us and made sure we had a great time, he’s an amazing guy😁recommend this to everybody you won’t regret :)

[{'snippet': 'The guide Yassine Talaoul was so good he looked after us and made sure we had a great time', 'aspect term': 'guide Yassine Talaoul', 'aspect category': 'tour service', 'opinion span': 'so good', 'sentiment': 'Positive'}, {'snippet': 'recommend this to everybody you won’t regret', 'aspect term': 'won’t regret', 'aspect category': 'tour service', 'opinion span': 'recommend', 'sentiment': 'Positive'}]


[{'snippet': 'The guide Yassine Talaoul was so good he looked after us and made sure we had a great time', 'aspect term': 'Yassine Talaoul', 'aspect category': 'property staff and service support', 'opinion span': 'so good', 'sentiment': 'Positive'}, {'snippet': 'The guide Yassine Talaoul was so good he looked after us and made sure we had a great time', 'aspect term': 'great time', 'aspect category': '', 'opinion span': 'great', 'sentiment': 'Positive'}]


Loved it. Worth going. Had to exchange our tickets at the counter and buy entry fees to the temple. Overall smooth and easy. The dance show breath taking.

[{'snippet': 'Had to exchange our tickets at the counter', 'aspect term': 'tickets', 'aspect category': '', 'opinion span': 'Had to exchange', 'sentiment': 'Neutral'}, {'snippet': 'buy entry fees to the temple', 'aspect term': 'entry fees', 'aspect category': 'extra charges', 'opinion span': 'buy', 'sentiment': 'Neutral'}, {'snippet': 'Overall smooth and easy', 'aspect term': '', 'aspect category': '', 'opinion span': 'smooth and easy', 'sentiment': 'Positive'}, {'snippet': 'The dance show breath taking', 'aspect term': 'dance show', 'aspect category': 'evening entertainment', 'opinion span': 'breath taking', 'sentiment': 'Positive'}]


The tour was well organised, staff were all very kind and friendly and took good care of us. There were 5 locations to snorkel, 30 minutes each which is well sufficient. There was buffet lunch with basic and good food :) would reccomend! they will also take pictures and share via Google after the trip

[{'snippet': 'The tour was well organised', 'aspect term': 'tour', 'aspect category': 'tour service', 'opinion span': 'well organised', 'sentiment': 'Positive'}, {'snippet': 'staff were all very kind and friendly', 'aspect term': 'staff', 'aspect category': 'tour service', 'opinion span': 'very kind and friendly', 'sentiment': 'Positive'}, {'snippet': 'staff were all very kind and friendly', 'aspect term': 'staff', 'aspect category': 'tour service', 'opinion span': 'very kind and friendly', 'sentiment': 'Positive'}, {'snippet': 'There were 5 locations to snorkel, 30 minutes each which is well sufficient', 'aspect term': 'locations to snorkel', 'aspect category': 'water sports', 'opinion span': 'well sufficient', 'sentiment': 'Positive'}, {'snippet': 'There was buffet lunch with basic and good food', 'aspect term': 'lunch', 'aspect category': 'food', 'opinion span': 'basic and good food', 'sentiment': 'Positive'}, {'snippet': 'they will also take pictures and share via Google after the trip', 'aspect term': 'pictures', 'aspect category': 'property facilities', 'opinion span': 'will also take pictures and share via Google after the trip', 'sentiment': 'Positive'}]


[{'snippet': 'The tour was well organised', 'aspect term': 'tour', 'aspect category': 'tour service', 'opinion span': 'well organised', 'sentiment': 'Positive'}, {'snippet': 'staff were all very kind and friendly', 'aspect term': 'staff', 'aspect category': 'property staff and service support', 'opinion span': 'very kind and friendly', 'sentiment': 'Positive'}, {'snippet': 'There were 5 locations to snorkel, 30 minutes each which is well sufficient', 'aspect term': 'snorkel', 'aspect category': 'snorkeling', 'opinion span': 'well sufficient', 'sentiment': 'Positive'}, {'snippet': 'There was buffet lunch with basic and good food', 'aspect term': 'buffet lunch', 'aspect category': 'food', 'opinion span': 'basic and good food', 'sentiment': 'Positive'}]


A good overall summary of Phnom Penh - just that take note that the price doesn't include all the museum costs, which may add up to quite a bit - 10usd + 10usd + .... may add up so just take note

[{'snippet': 'A good overall summary of Phnom Penh', 'aspect term': 'summary of Phnom Penh', 'aspect category': 'sightseeing', 'opinion span': 'good overall', 'sentiment': 'Positive'}, {'snippet': 'A good overall summary of Phnom Penh', 'aspect term': 'summary of Phnom Penh', 'aspect category': 'city trip', 'opinion span': 'good overall', 'sentiment': 'Positive'}, {'snippet': "just that take note that the price doesn't include all the museum costs, which may add up to quite a bit - 10usd + 10usd + .... may add up so just take note", 'aspect term': 'price', 'aspect category': '', 'opinion span': "doesn't include all the museum costs", 'sentiment': 'Negative'}, {'snippet': "just that take note that the price doesn't include all the museum costs, which may add up to quite a bit - 10usd + 10usd + .... may add up so just take note", 'aspect term': 'price', 'aspect category': 'extra charges', 'opinion span': "doesn't include all the museum costs", 'sentiment': 'Negative'}]


[{'snippet': 'A good overall summary of Phnom Penh', 'aspect term': 'summary of Phnom Penh', 'aspect category': 'sightseeing', 'opinion span': 'good overall', 'sentiment': 'Positive'}, {'snippet': 'A good overall summary of Phnom Penh', 'aspect term': 'summary of Phnom Penh', 'aspect category': 'tour service', 'opinion span': 'good overall', 'sentiment': 'Positive'}, {'snippet': "just that take note that the price doesn't include all the museum costs, which may add up to quite a bit - 10usd + 10usd + .... may add up so just take note", 'aspect term': 'museum costs', 'aspect category': 'value for money', 'opinion span': "doesn't include all the museum costs", 'sentiment': 'Negative'}, {'snippet': "just that take note that the price doesn't include all the museum costs, which may add up to quite a bit - 10usd + 10usd + .... may add up so just take note", 'aspect term': 'museum costs', 'aspect category': 'extra charges', 'opinion span': "doesn't include all the museum costs", 'sentiment': 'Negative'}]


The driver was late by 40mins from the booking time due to traffic. We almost missed our flight. Managed to contact the local operator and thankfully they were responsive.

[{'snippet': 'The driver was late by 40mins from the booking time due to traffic', 'aspect term': 'driver', 'aspect category': 'shuttle service', 'opinion span': 'was late by 40mins', 'sentiment': 'Negative'}, {'snippet': 'Managed to contact the local operator and thankfully they were responsive', 'aspect term': 'local operator', 'aspect category': '', 'opinion span': 'responsive', 'sentiment': 'Positive'}]


[{'snippet': 'The driver was late by 40mins from the booking time due to traffic', 'aspect term': 'driver', 'aspect category': 'shuttle service', 'opinion span': 'late', 'sentiment': 'Negative'}, {'snippet': 'We almost missed our flight', 'aspect term': 'flight', 'aspect category': 'connection to the airport', 'opinion span': 'almost missed', 'sentiment': 'Negative'}, {'snippet': 'Managed to contact the local operator and thankfully they were responsive', 'aspect term': 'local operator', 'aspect category': '', 'opinion span': 'responsive', 'sentiment': 'Positive'}]


Easy, seamless pickup at the airport! Do take note, this is only applicable for the BTS service and not MRT.

[{'snippet': 'Easy, seamless pickup at the airport', 'aspect term': 'pickup', 'aspect category': 'connection to the airport', 'opinion span': 'Easy, seamless', 'sentiment': 'Positive'}, {'snippet': 'Easy, seamless pickup at the airport', 'aspect term': 'pickup', 'aspect category': 'shuttle service', 'opinion span': 'Easy, seamless', 'sentiment': 'Positive'}]


[{'snippet': 'Easy, seamless pickup at the airport', 'aspect term': 'pickup', 'aspect category': 'connection to the airport', 'opinion span': 'Easy, seamless', 'sentiment': 'Positive'}, {'snippet': 'Easy, seamless pickup at the airport', 'aspect term': 'pickup', 'aspect category': 'shuttle service', 'opinion span': 'Easy, seamless', 'sentiment': 'Positive'}, {'snippet': 'this is only applicable for the BTS service and not MRT', 'aspect term': 'BTS service applicability', 'aspect category': 'public transport options nearby', 'opinion span': 'only applicable for the BTS service and not MRT', 'sentiment': 'Neutral'}]


Our driver Roy was a very good driver. He was on time to pick us up and he was very friendly and nice.

[{'snippet': 'Our driver Roy was a very good driver', 'aspect term': 'driver Roy', 'aspect category': 'property staff and service support', 'opinion span': 'very good driver', 'sentiment': 'Positive'}, {'snippet': 'Our driver Roy was a very good driver', 'aspect term': 'driver Roy', 'aspect category': 'shuttle service', 'opinion span': 'very good driver', 'sentiment': 'Positive'}, {'snippet': 'Our driver Roy was a very good driver. He was on time to pick us up and he was very friendly and nice', 'aspect term': 'Roy', 'aspect category': 'shuttle service', 'opinion span': 'on time', 'sentiment': 'Positive'}, {'snippet': 'Our driver Roy was a very good driver. He was on time to pick us up and he was very friendly and nice', 'aspect term': 'Roy', 'aspect category': 'property staff and service support', 'opinion span': 'very friendly and nice', 'sentiment': 'Positive'}]


[{'snippet': 'Our driver Roy was a very good driver', 'aspect term': 'Roy', 'aspect category': 'property staff and service support', 'opinion span': 'very good driver', 'sentiment': 'Positive'}, {'snippet': 'He was on time to pick us up', 'aspect term': '', 'aspect category': 'shuttle service', 'opinion span': 'on time', 'sentiment': 'Positive'}, {'snippet': 'he was very friendly and nice', 'aspect term': '', 'aspect category': 'property staff and service support', 'opinion span': 'very friendly and nice', 'sentiment': 'Positive'}]


easy and fuss free redemption. just scan and go with QR code.

[{'snippet': 'easy and fuss free redemption', 'aspect term': 'redemption', 'aspect category': 'check-in/check-out', 'opinion span': 'easy and fuss free', 'sentiment': 'Positive'}, {'snippet': 'just scan and go with QR code', 'aspect term': 'QR code', 'aspect category': 'check-in/check-out', 'opinion span': 'scan and go', 'sentiment': 'Positive'}]


Very fast ride to the airport, suggest to use this instead of bus, 8pm leave station we are at the airport in less than 50mins

[{'snippet': 'Very fast ride to the airport', 'aspect term': 'ride to the airport', 'aspect category': 'shuttle service', 'opinion span': 'Very fast', 'sentiment': 'Positive'}, {'snippet': 'very fast ride to the airport, suggest to use this instead of bus', 'aspect term': 'bus', 'aspect category': 'public transport options nearby', 'opinion span': 'suggest to use this instead of bus', 'sentiment': 'Negative'}]


[{'snippet': 'Very fast ride to the airport, suggest to use this instead of bus', 'aspect term': 'ride to the airport', 'aspect category': 'connection to the airport', 'opinion span': 'Very fast', 'sentiment': 'Positive'}]


EASY TO USE. FASTEST WAY TO GET INTO BANGKOK. NO JAMS

[{'snippet': 'FASTEST WAY TO GET INTO BANGKOK', 'aspect term': 'WAY TO GET INTO BANGKOK', 'aspect category': '', 'opinion span': 'FASTEST', 'sentiment': 'Positive'}]


[{'snippet': 'FASTEST WAY TO GET INTO BANGKOK. NO JAMS', 'aspect term': 'FASTEST WAY TO GET INTO BANGKOK', 'aspect category': 'public transport options nearby', 'opinion span': 'FASTEST', 'sentiment': 'Positive'}]


It was a great experience. There are many zones like Penguin Cove, Wings of Asia, Australian Outback, Crimson Wetland etc…there are also 2 different shows lasting 20 min each in different timings throughout the day. Overall the space is very big and new with no lack of eateries, a man-made waterfall as well as some bird exhibits outside the park. 👍🏻👍🏻👍🏻👍🏻👍🏻

[{'snippet': 'It was a great experience', 'aspect term': '', 'aspect category': 'theme parks', 'opinion span': 'great experience', 'sentiment': 'Positive'}, {'snippet': 'there are also 2 different shows lasting 20 min each in different timings throughout the day', 'aspect term': 'shows', 'aspect category': 'theme parks', 'opinion span': '2 different shows lasting 20 min each in different timings', 'sentiment': 'Neutral'}, {'snippet': 'Overall the space is very big and new', 'aspect term': 'space', 'aspect category': 'property facilities', 'opinion span': 'very big and new', 'sentiment': 'Positive'}, {'snippet': 'with no lack of eateries', 'aspect term': 'eateries', 'aspect category': 'food and drink options nearby', 'opinion span': 'no lack of', 'sentiment': 'Positive'}, {'snippet': 'a man-made waterfall as well as some bird exhibits outside the park', 'aspect term': 'waterfall', 'aspect category': 'property facilities', 'opinion span': '', 'sentiment': 'Neutral'}, {'snippet': 'a man-made waterfall as well as some bird exhibits outside the park', 'aspect term': 'bird exhibits', 'aspect category': 'theme parks', 'opinion span': 'some bird exhibits outside', 'sentiment': 'Neutral'}]


[{'snippet': 'It was a great experience', 'aspect term': '', 'aspect category': 'theme parks', 'opinion span': 'great experience', 'sentiment': 'Positive'}, {'snippet': 'There are many zones like Penguin Cove, Wings of Asia, Australian Outback, Crimson Wetland etc…', 'aspect term': 'zones like Penguin Cove, Wings of Asia, Australian Outback, Crimson Wetland', 'aspect category': 'theme parks', 'opinion span': 'many', 'sentiment': 'Positive'}, {'snippet': 'there are also 2 different shows lasting 20 min each in different timings throughout the day', 'aspect term': 'shows', 'aspect category': 'evening entertainment', 'opinion span': '2 different shows lasting 20 min each in different timings', 'sentiment': 'Positive'}, {'snippet': 'Overall the space is very big and new', 'aspect term': 'space', 'aspect category': 'property facilities', 'opinion span': 'very big and new', 'sentiment': 'Positive'}, {'snippet': 'with no lack of eateries', 'aspect term': 'eateries', 'aspect category': 'food and drink options nearby', 'opinion span': 'no lack of', 'sentiment': 'Positive'}, {'snippet': 'a man-made waterfall as well as some bird exhibits outside the park', 'aspect term': 'waterfall', 'aspect category': 'decor', 'opinion span': 'man-made waterfall', 'sentiment': 'Neutral'}, {'snippet': 'a man-made waterfall as well as some bird exhibits outside the park', 'aspect term': 'bird exhibits', 'aspect category': 'property facilities', 'opinion span': '', 'sentiment': 'Neutral'}]


Really enjoyed the tour! Everything was very well planned and went very well. Harry from the company whatsapped me earlier to confirm my booking and checked in after to ensure that everything went well. Our tour guide- Song (English name Alex) was really great as well- he spoke excellent English and did a really good job explaining the different sights we saw along the way and in the different sights in Ha Long Bay while being very cheerful and funny. Our driver was v safe on the road and we came back to Hanoi punctually. Food was pretty good on the cruise and all the rest stops had extremely clean toilets. Ha long Bay was really great in general- especially the caves that look very surreal. Highly recommended to anyone looking for a safe, reliable and enjoyable time.

[{'snippet': 'Really enjoyed the tour', 'aspect term': 'tour', 'aspect category': 'tour service', 'opinion span': 'Really enjoyed', 'sentiment': 'Positive'}, {'snippet': 'Everything was very well planned and went very well', 'aspect term': 'Everything', 'aspect category': 'tour service', 'opinion span': 'very well planned and went very well', 'sentiment': 'Positive'}, {'snippet': 'Harry from the company whatsapped me earlier to confirm my booking and checked in after to ensure that everything went well', 'aspect term': 'Harry from the company', 'aspect category': 'property staff and service support', 'opinion span': 'whatsapped me earlier to confirm my booking and checked in after to ensure that everything went well', 'sentiment': 'Positive'}, {'snippet': 'Harry from the company whatsapped me earlier to confirm my booking and checked in after to ensure that everything went well', 'aspect term': 'Harry from the company', 'aspect category': 'tour service', 'opinion span': 'whatsapped me earlier to confirm my booking and checked in after to ensure that everything went well', 'sentiment': 'Positive'}, {'snippet': 'Our tour guide- Song (English name Alex) was really great as well- he spoke excellent English and did a really good job explaining the different sights we saw along the way and in the different sights in Ha Long Bay while being very cheerful and funny', 'aspect term': 'tour guide- Song (English name Alex', 'aspect category': 'tour service', 'opinion span': 'really great', 'sentiment': 'Positive'}, {'snippet': 'he spoke excellent English and did a really good job explaining the different sights we saw along the way and in the different sights in Ha Long Bay while being very cheerful and funny', 'aspect term': 'English', 'aspect category': 'english speaking staff', 'opinion span': 'excellent', 'sentiment': 'Positive'}, {'snippet': 'he spoke excellent English and did a really good job explaining the different sights we saw along the way and in the different sights in Ha Long Bay while being very cheerful and funny', 'aspect term': 'explaining the different sights', 'aspect category': 'tour service', 'opinion span': 'did a really good job', 'sentiment': 'Positive'}, {'snippet': 'Our tour guide- Song (English name Alex) was really great as well- he spoke excellent English and did a really good job explaining the different sights we saw along the way and in the different sights in Ha Long Bay while being very cheerful and funny', 'aspect term': 'Song', 'aspect category': 'tour service', 'opinion span': 'very cheerful and funny', 'sentiment': 'Positive'}, {'snippet': 'Our driver was v safe on the road and we came back to Hanoi punctually', 'aspect term': 'driver', 'aspect category': 'property staff and service support', 'opinion span': 'was v safe on the road', 'sentiment': 'Positive'}, {'snippet': 'Our driver was v safe on the road and we came back to Hanoi punctually', 'aspect term': 'driver', 'aspect category': 'tour service', 'opinion span': 'was v safe on the road', 'sentiment': 'Positive'}, {'snippet': 'Food was pretty good on the cruise and all the rest stops had extremely clean toilets', 'aspect term': 'Food', 'aspect category': 'food', 'opinion span': 'pretty good', 'sentiment': 'Positive'}, {'snippet': 'food was pretty good on the cruise and all the rest stops had extremely clean toilets', 'aspect term': 'toilets', 'aspect category': 'bathroom', 'opinion span': 'extremely clean', 'sentiment': 'Positive'}, {'snippet': 'food was pretty good on the cruise and all the rest stops had extremely clean toilets', 'aspect term': 'toilets', 'aspect category': 'housekeeping clean', 'opinion span': 'extremely clean', 'sentiment': 'Positive'}, {'snippet': 'Ha long Bay was really great in general- especially the caves that look very surreal', 'aspect term': 'Ha long Bay', 'aspect category': 'sightseeing', 'opinion span': 'really great in general', 'sentiment': 'Positive'}, {'snippet': 'Ha long Bay was really great in general- especially the caves that look very surreal', 'aspect term': 'Ha long Bay', 'aspect category': 'nature trip', 'opinion span': 'really great in general', 'sentiment': 'Positive'}, {'snippet': 'Ha long Bay was really great in general- especially the caves that look very surreal', 'aspect term': 'caves', 'aspect category': 'sightseeing', 'opinion span': 'look very surreal', 'sentiment': 'Positive'}, {'snippet': 'Ha long Bay was really great in general- especially the caves that look very surreal', 'aspect term': 'caves', 'aspect category': 'nature trip', 'opinion span': 'look very surreal', 'sentiment': 'Positive'}, {'snippet': 'Highly recommended to anyone looking for a safe, reliable and enjoyable time', 'aspect term': '', 'aspect category': 'tour service', 'opinion span': 'Highly recommended', 'sentiment': 'Positive'}, {'snippet': 'Highly recommended to anyone looking for a safe, reliable and enjoyable time', 'aspect term': '', 'aspect category': 'location safety, safe area', 'opinion span': 'safe', 'sentiment': 'Positive'}, {'snippet': 'Highly recommended to anyone looking for a safe, reliable and enjoyable time', 'aspect term': '', 'aspect category': 'tour service', 'opinion span': 'safe', 'sentiment': 'Positive'}, {'snippet': 'Highly recommended to anyone looking for a safe, reliable and enjoyable time', 'aspect term': '', 'aspect category': 'tour service', 'opinion span': 'reliable', 'sentiment': 'Positive'}, {'snippet': 'Highly recommended to anyone looking for a safe, reliable and enjoyable time', 'aspect term': '', 'aspect category': 'tour service', 'opinion span': 'enjoyable', 'sentiment': 'Positive'}]


[{'snippet': 'Really enjoyed the tour', 'aspect term': 'tour', 'aspect category': 'tour service', 'opinion span': 'Really enjoyed', 'sentiment': 'Positive'}, {'snippet': 'Everything was very well planned and went very well', 'aspect term': 'Everything', 'aspect category': 'tour service', 'opinion span': 'very well planned and went very well', 'sentiment': 'Positive'}, {'snippet': 'Harry from the company whatsapped me earlier to confirm my booking and checked in after to ensure that everything went well', 'aspect term': 'Harry from the company', 'aspect category': 'property staff and service support', 'opinion span': 'whatsapped me earlier to confirm my booking and checked in', 'sentiment': 'Positive'}, {'snippet': 'Our tour guide- Song (English name Alex) was really great as well- he spoke excellent English and did a really good job explaining the different sights we saw along the way and in the different sights in Ha Long Bay while being very cheerful and funny', 'aspect term': 'tour guide- Song (English name Alex', 'aspect category': 'property staff and service support', 'opinion span': 'really great', 'sentiment': 'Positive'}, {'snippet': 'Our tour guide- Song (English name Alex) was really great as well- he spoke excellent English and did a really good job explaining the different sights we saw along the way and in the different sights in Ha Long Bay while being very cheerful and funny', 'aspect term': 'tour guide- Song (English name Alex', 'aspect category': 'english speaking staff', 'opinion span': 'really great', 'sentiment': 'Positive'}, {'snippet': 'Our driver was v safe on the road and we came back to Hanoi punctually', 'aspect term': 'driver', 'aspect category': 'shuttle service', 'opinion span': 'was v safe on the road', 'sentiment': 'Positive'}, {'snippet': 'Our driver was v safe on the road and we came back to Hanoi punctually', 'aspect term': '', 'aspect category': 'tour service', 'opinion span': 'came back to Hanoi punctually', 'sentiment': 'Positive'}, {'snippet': 'Food was pretty good on the cruise', 'aspect term': 'Food', 'aspect category': 'food', 'opinion span': 'pretty good', 'sentiment': 'Positive'}, {'snippet': 'food was pretty good on the cruise and all the rest stops had extremely clean toilets', 'aspect term': 'toilets', 'aspect category': 'bathroom', 'opinion span': 'extremely clean', 'sentiment': 'Positive'}, {'snippet': 'food was pretty good on the cruise and all the rest stops had extremely clean toilets', 'aspect term': 'toilets', 'aspect category': 'housekeeping clean', 'opinion span': 'extremely clean', 'sentiment': 'Positive'}, {'snippet': 'Ha long Bay was really great in general- especially the caves that look very surreal', 'aspect term': 'Ha long Bay', 'aspect category': 'sightseeing', 'opinion span': 'really great in general', 'sentiment': 'Positive'}, {'snippet': 'Ha long Bay was really great in general- especially the caves that look very surreal', 'aspect term': 'Ha long Bay', 'aspect category': 'nature trip', 'opinion span': 'really great in general', 'sentiment': 'Positive'}, {'snippet': 'Ha long Bay was really great in general- especially the caves that look very surreal', 'aspect term': 'caves', 'aspect category': 'sightseeing', 'opinion span': 'look very surreal', 'sentiment': 'Positive'}, {'snippet': 'Ha long Bay was really great in general- especially the caves that look very surreal', 'aspect term': 'caves', 'aspect category': 'nature trip', 'opinion span': 'look very surreal', 'sentiment': 'Positive'}, {'snippet': 'Highly recommended to anyone looking for a safe, reliable and enjoyable time', 'aspect term': '', 'aspect category': 'tour service', 'opinion span': 'Highly recommended', 'sentiment': 'Positive'}, {'snippet': 'Highly recommended to anyone looking for a safe, reliable and enjoyable time', 'aspect term': '', 'aspect category': 'location safety, safe area', 'opinion span': 'safe, reliable and enjoyable', 'sentiment': 'Positive'}]


A breeze to access the museum just need to make sure you’re in the right queue!

[{'snippet': 'A breeze to access the museum', 'aspect term': 'access', 'aspect category': 'accessibility facilities', 'opinion span': 'A breeze', 'sentiment': 'Positive'}, {'snippet': 'A breeze to access the museum', 'aspect term': 'museum', 'aspect category': 'museums', 'opinion span': 'A breeze to access', 'sentiment': 'Positive'}, {'snippet': 'just need to make sure you’re in the right queue', 'aspect term': 'queue', 'aspect category': 'check-in/check-out', 'opinion span': 'need to make sure you’re in the right', 'sentiment': 'Neutral'}]


[{'snippet': 'A breeze to access the museum', 'aspect term': 'access', 'aspect category': 'accessibility facilities', 'opinion span': 'A breeze', 'sentiment': 'Positive'}, {'snippet': 'A breeze to access the museum', 'aspect term': 'access the museum', 'aspect category': 'museums', 'opinion span': 'A breeze to access', 'sentiment': 'Positive'}, {'snippet': 'just need to make sure you’re in the right queue', 'aspect term': 'queue', 'aspect category': '', 'opinion span': 'need to make sure you’re in the right', 'sentiment': 'Neutral'}]


It is convenient and cheaper to buy the Airport Express train ticket from Klook. Very easy to use. Highly recommended!

[{'snippet': 'It is convenient and cheaper to buy the Airport Express train ticket from Klook', 'aspect term': 'Airport Express train ticket', 'aspect category': '', 'opinion span': 'convenient and cheaper', 'sentiment': 'Positive'}]


[{'snippet': 'It is convenient and cheaper to buy the Airport Express train ticket from Klook', 'aspect term': 'Airport Express train ticket', 'aspect category': 'connection to the airport', 'opinion span': 'convenient and cheaper', 'sentiment': 'Positive'}, {'snippet': 'It is convenient and cheaper to buy the Airport Express train ticket from Klook', 'aspect term': 'Airport Express train ticket', 'aspect category': 'value for money', 'opinion span': 'convenient and cheaper', 'sentiment': 'Positive'}]


Convenient pick up. Friendly driver with awesome service

[{'snippet': 'Convenient pick up', 'aspect term': 'pick up', 'aspect category': 'shuttle service', 'opinion span': 'Convenient', 'sentiment': 'Positive'}, {'snippet': 'Friendly driver', 'aspect term': 'driver', 'aspect category': 'shuttle service', 'opinion span': 'Friendly', 'sentiment': 'Positive'}]


[{'snippet': 'Convenient pick up', 'aspect term': 'pick up', 'aspect category': 'shuttle service', 'opinion span': 'Convenient', 'sentiment': 'Positive'}, {'snippet': 'Friendly driver', 'aspect term': 'driver', 'aspect category': 'shuttle service', 'opinion span': 'Friendly', 'sentiment': 'Positive'}, {'snippet': 'awesome service', 'aspect term': 'service', 'aspect category': 'shuttle service', 'opinion span': 'awesome', 'sentiment': 'Positive'}, {'snippet': 'awesome service', 'aspect term': 'service', 'aspect category': 'property staff and service support', 'opinion span': 'awesome', 'sentiment': 'Positive'}]


Phyrom was a knowledgeable guide. On the ride there, he was sharing a lot about Cambodia’s history and the places we were heading to that day. The view point for Kulen Mountain was amazing. Phyrom helped us to take really nice photos as well. He also avoided the crowd and went to the waterfall instead of the Reclining Buddha first. The waterfall was not as big as I thought it would be. Do not expect a decent changing room there and the locals collect a fee of USD 0.50 for changing room and USD 1 for locker. Reclining Buddha was interesting and Phyrom brought us around the temple. The guide actually played a huge part for this tour as the places we visited for this tour were not exceptional hence the stories and narrative shared by the guide made them more meaningful.

[{'snippet': 'Phyrom was a knowledgeable guide', 'aspect term': 'guide', 'aspect category': 'tour service', 'opinion span': 'knowledgeable', 'sentiment': 'Positive'}, {'snippet': 'On the ride there, he was sharing a lot about Cambodia’s history and the places we were heading to that day', 'aspect term': 'he', 'aspect category': 'tour service', 'opinion span': 'sharing a lot about Cambodia’s history and the places we were heading to that day', 'sentiment': 'Positive'}, {'snippet': 'On the ride there, he was sharing a lot about Cambodia’s history and the places we were heading to that day', 'aspect term': 'he', 'aspect category': 'history, culture', 'opinion span': 'sharing a lot about Cambodia’s history and the places we were heading to that day', 'sentiment': 'Positive'}, {'snippet': 'The view point for Kulen Mountain was amazing', 'aspect term': 'view point for Kulen Mountain', 'aspect category': 'location with a view', 'opinion span': 'amazing', 'sentiment': 'Positive'}, {'snippet': 'The view point for Kulen Mountain was amazing', 'aspect term': 'view point for Kulen Mountain', 'aspect category': 'sightseeing', 'opinion span': 'amazing', 'sentiment': 'Positive'}, {'snippet': 'He also avoided the crowd and went to the waterfall instead of the Reclining Buddha first', 'aspect term': 'He', 'aspect category': 'tour service', 'opinion span': 'avoided the crowd', 'sentiment': 'Positive'}, {'snippet': 'The waterfall was not as big as I thought it would be', 'aspect term': 'waterfall', 'aspect category': 'sightseeing', 'opinion span': 'not as big as I thought it would be', 'sentiment': 'Negative'}, {'snippet': 'The waterfall was not as big as I thought it would be', 'aspect term': 'waterfall', 'aspect category': 'nature trip', 'opinion span': 'not as big as I thought it would be', 'sentiment': 'Negative'}, {'snippet': 'Do not expect a decent changing room there', 'aspect term': 'changing room', 'aspect category': '', 'opinion span': 'Do not expect a decent changing room', 'sentiment': 'Negative'}, {'snippet': 'the locals collect a fee of USD 0.50 for changing room and USD 1 for locker', 'aspect term': 'fee', 'aspect category': 'extra charges', 'opinion span': 'collect a fee of USD 0.50 for changing room and USD 1 for locker', 'sentiment': 'Neutral'}, {'snippet': 'the locals collect a fee of USD 0.50 for changing room and USD 1 for locker', 'aspect term': 'locker', 'aspect category': 'lockers', 'opinion span': 'locals collect a fee of USD 0.50 for changing room and USD 1 for locker', 'sentiment': 'Neutral'}, {'snippet': 'the locals collect a fee of USD 0.50 for changing room and USD 1 for locker', 'aspect term': 'locker', 'aspect category': 'extra charges', 'opinion span': 'locals collect a fee of USD 0.50 for changing room and USD 1 for locker', 'sentiment': 'Neutral'}, {'snippet': 'Reclining Buddha was interesting and Phyrom brought us around the temple', 'aspect term': 'Reclining Buddha', 'aspect category': 'sightseeing', 'opinion span': 'interesting', 'sentiment': 'Positive'}, {'snippet': 'Reclining Buddha was interesting and Phyrom brought us around the temple', 'aspect term': 'Reclining Buddha', 'aspect category': 'history, culture', 'opinion span': 'interesting', 'sentiment': 'Positive'}, {'snippet': 'Reclining Buddha was interesting and Phyrom brought us around the temple', 'aspect term': 'temple', 'aspect category': 'history, culture', 'opinion span': 'brought us around the temple', 'sentiment': 'Positive'}, {'snippet': 'the places we visited for this tour were not exceptional', 'aspect term': 'places we visited for this tour', 'aspect category': 'sightseeing', 'opinion span': 'not exceptional', 'sentiment': 'Negative'}, {'snippet': 'the stories and narrative shared by the guide made them more meaningful', 'aspect term': 'stories and narrative shared by the guide', 'aspect category': 'tour service', 'opinion span': 'made them more meaningful', 'sentiment': 'Positive'}, {'snippet': 'Phyrom helped us to take really nice photos as well', 'aspect term': 'Phyrom', 'aspect category': 'property staff and service support', 'opinion span': 'helped us to take really nice photos', 'sentiment': 'Positive'}, {'snippet': 'Phyrom helped us to take really nice photos as well', 'aspect term': 'Phyrom', 'aspect category': 'tour service', 'opinion span': 'helped us to take really nice photos', 'sentiment': 'Positive'}, {'snippet': 'Reclining Buddha was interesting and Phyrom brought us around the temple', 'aspect term': 'Phyrom', 'aspect category': 'property staff and service support', 'opinion span': 'brought us around the temple', 'sentiment': 'Positive'}, {'snippet': 'Reclining Buddha was interesting and Phyrom brought us around the temple', 'aspect term': 'Phyrom', 'aspect category': 'tour service', 'opinion span': 'brought us around the temple', 'sentiment': 'Positive'}, {'snippet': 'The guide actually played a huge part for this tour as the places we visited for this tour were not exceptional hence the stories and narrative shared by the guide made them more meaningful', 'aspect term': 'guide', 'aspect category': 'property staff and service support', 'opinion span': 'played a huge part for this tour', 'sentiment': 'Positive'}, {'snippet': 'The guide actually played a huge part for this tour as the places we visited for this tour were not exceptional hence the stories and narrative shared by the guide made them more meaningful', 'aspect term': 'guide', 'aspect category': 'tour service', 'opinion span': 'played a huge part for this tour', 'sentiment': 'Positive'}]


[{'snippet': 'Phyrom was a knowledgeable guide', 'aspect term': 'Phyrom', 'aspect category': 'tour service', 'opinion span': 'knowledgeable', 'sentiment': 'Positive'}, {'snippet': 'Phyrom was a knowledgeable guide', 'aspect term': 'Phyrom', 'aspect category': 'property staff and service support', 'opinion span': 'knowledgeable', 'sentiment': 'Positive'}, {'snippet': 'On the ride there, he was sharing a lot about Cambodia’s history and the places we were heading to that day', 'aspect term': '', 'aspect category': 'tour service', 'opinion span': 'sharing a lot about Cambodia’s history and the places we were heading to that day', 'sentiment': 'Positive'}, {'snippet': 'On the ride there, he was sharing a lot about Cambodia’s history and the places we were heading to that day', 'aspect term': '', 'aspect category': 'property staff and service support', 'opinion span': 'sharing a lot about Cambodia’s history and the places we were heading to that day', 'sentiment': 'Positive'}, {'snippet': 'The view point for Kulen Mountain was amazing', 'aspect term': 'view point for Kulen Mountain', 'aspect category': 'location with a view', 'opinion span': 'amazing', 'sentiment': 'Positive'}, {'snippet': 'The view point for Kulen Mountain was amazing', 'aspect term': 'view point for Kulen Mountain', 'aspect category': 'sightseeing', 'opinion span': 'amazing', 'sentiment': 'Positive'}, {'snippet': 'Phyrom helped us to take really nice photos as well', 'aspect term': 'Phyrom', 'aspect category': 'tour service', 'opinion span': 'helped us to take really nice photos', 'sentiment': 'Positive'}, {'snippet': 'Phyrom helped us to take really nice photos as well', 'aspect term': 'Phyrom', 'aspect category': 'property staff and service support', 'opinion span': 'helped us to take really nice photos', 'sentiment': 'Positive'}, {'snippet': 'He also avoided the crowd and went to the waterfall instead of the Reclining Buddha first', 'aspect term': '', 'aspect category': 'tour service', 'opinion span': 'avoided the crowd', 'sentiment': 'Positive'}, {'snippet': 'He also avoided the crowd and went to the waterfall instead of the Reclining Buddha first', 'aspect term': '', 'aspect category': 'property staff and service support', 'opinion span': 'avoided the crowd', 'sentiment': 'Positive'}, {'snippet': 'Do not expect a decent changing room there', 'aspect term': 'changing room', 'aspect category': 'property facilities', 'opinion span': 'Do not expect', 'sentiment': 'Negative'}, {'snippet': 'the locals collect a fee of USD 0.50 for changing room and USD 1 for locker', 'aspect term': 'fee', 'aspect category': 'extra charges', 'opinion span': 'collect a fee of USD 0.50 for changing room and USD 1 for locker', 'sentiment': 'Negative'}, {'snippet': 'Reclining Buddha was interesting and Phyrom brought us around the temple', 'aspect term': 'Reclining Buddha', 'aspect category': 'sightseeing', 'opinion span': 'interesting', 'sentiment': 'Positive'}, {'snippet': 'Reclining Buddha was interesting and Phyrom brought us around the temple', 'aspect term': 'Reclining Buddha', 'aspect category': 'history, culture', 'opinion span': 'interesting', 'sentiment': 'Positive'}, {'snippet': 'Reclining Buddha was interesting and Phyrom brought us around the temple', 'aspect term': 'Phyrom', 'aspect category': 'tour service', 'opinion span': 'brought us around the temple', 'sentiment': 'Positive'}, {'snippet': 'Reclining Buddha was interesting and Phyrom brought us around the temple', 'aspect term': 'Phyrom', 'aspect category': 'property staff and service support', 'opinion span': 'brought us around the temple', 'sentiment': 'Positive'}, {'snippet': 'The guide actually played a huge part for this tour as the places we visited for this tour were not exceptional hence the stories and narrative shared by the guide made them more meaningful', 'aspect term': 'guide', 'aspect category': 'tour service', 'opinion span': 'played a huge part for this tour', 'sentiment': 'Positive'}, {'snippet': 'The guide actually played a huge part for this tour as the places we visited for this tour were not exceptional hence the stories and narrative shared by the guide made them more meaningful', 'aspect term': 'guide', 'aspect category': 'property staff and service support', 'opinion span': 'played a huge part for this tour', 'sentiment': 'Positive'}, {'snippet': 'The waterfall was not as big as I thought it would be', 'aspect term': 'waterfall', 'aspect category': 'nature trip', 'opinion span': 'not as big as I thought it would be', 'sentiment': 'Negative'}, {'snippet': 'The waterfall was not as big as I thought it would be', 'aspect term': 'waterfall', 'aspect category': 'sightseeing', 'opinion span': 'not as big as I thought it would be', 'sentiment': 'Negative'}]


Our driver Mr Arif (who has 24 years of experience) was amazing. He’s very helpful and accommodating. We had so much fun at the Quad ride (which is not part of the deal) and dune bashing. The camel ride was also pretty interesting where we topped up cash for photos and a longer ride. The only set back was the food (we again topped up for the VVIP service) but did not enjoy the meal served. Otherwise it would have been 5 stars experience.

[{'snippet': 'Our driver Mr Arif (who has 24 years of experience) was amazing. He’s very helpful and accommodating', 'aspect term': 'Mr Arif', 'aspect category': 'property staff and service support', 'opinion span': 'amazing. He’s very helpful and accommodating', 'sentiment': 'Positive'}, {'snippet': 'We had so much fun at the Quad ride (which is not part of the deal', 'aspect term': 'Quad ride', 'aspect category': 'nature-active trip', 'opinion span': 'so much fun', 'sentiment': 'Positive'}, {'snippet': 'We had so much fun at the Quad ride (which is not part of the deal) and dune bashing', 'aspect term': 'dune bashing', 'aspect category': 'nature-active trip', 'opinion span': 'fun', 'sentiment': 'Positive'}, {'snippet': 'The camel ride was also pretty interesting where we topped up cash for photos and a longer ride', 'aspect term': 'camel ride', 'aspect category': 'nature-active trip', 'opinion span': 'pretty interesting', 'sentiment': 'Positive'}, {'snippet': 'The only set back was the food (we again topped up for the VVIP service) but did not enjoy the meal served', 'aspect term': 'food', 'aspect category': 'food', 'opinion span': 'did not enjoy', 'sentiment': 'Negative'}, {'snippet': 'The only set back was the food (we again topped up for the VVIP service) but did not enjoy the meal served', 'aspect term': 'food', 'aspect category': 'food (by property) value for money', 'opinion span': 'did not enjoy', 'sentiment': 'Negative'}]


[{'snippet': 'Our driver Mr Arif (who has 24 years of experience) was amazing. He’s very helpful and accommodating', 'aspect term': 'Mr Arif', 'aspect category': 'property staff and service support', 'opinion span': 'amazing. He’s very helpful and accommodating', 'sentiment': 'Positive'}, {'snippet': 'We had so much fun at the Quad ride (which is not part of the deal', 'aspect term': 'Quad ride', 'aspect category': 'nature-active trip', 'opinion span': 'so much fun', 'sentiment': 'Positive'}, {'snippet': 'The camel ride was also pretty interesting where we topped up cash for photos and a longer ride', 'aspect term': 'camel ride', 'aspect category': 'nature-active trip', 'opinion span': 'pretty interesting', 'sentiment': 'Positive'}, {'snippet': 'The only set back was the food (we again topped up for the VVIP service) but did not enjoy the meal served', 'aspect term': 'food', 'aspect category': 'food (by property) value for money', 'opinion span': 'did not enjoy', 'sentiment': 'Negative'}, {'snippet': 'The only set back was the food (we again topped up for the VVIP service) but did not enjoy the meal served', 'aspect term': 'food', 'aspect category': 'food', 'opinion span': 'did not enjoy', 'sentiment': 'Negative'}]


Went there and facing bad weather. The Counter staff tell me can’t use for another day and force to use. Then went up for nothing. Better buy on the spot to prevent bad weather and waste ur ticket

[{'snippet': 'Went there and facing bad weather', 'aspect term': 'weather', 'aspect category': '', 'opinion span': 'bad', 'sentiment': 'Negative'}, {'snippet': 'The Counter staff tell me can’t use for another day and force to use', 'aspect term': 'Counter staff', 'aspect category': 'property staff and service support', 'opinion span': 'can’t use', 'sentiment': 'Negative'}, {'snippet': 'The Counter staff tell me can’t use for another day and force to use', 'aspect term': 'Counter staff', 'aspect category': 'reception', 'opinion span': 'can’t use', 'sentiment': 'Negative'}, {'snippet': 'Better buy on the spot to prevent bad weather and waste ur ticket', 'aspect term': 'ticket', 'aspect category': '', 'opinion span': 'waste', 'sentiment': 'Negative'}]


[{'snippet': 'Went there and facing bad weather', 'aspect term': 'weather', 'aspect category': '', 'opinion span': 'bad', 'sentiment': 'Negative'}, {'snippet': 'The Counter staff tell me can’t use for another day and force to use', 'aspect term': 'Counter staff', 'aspect category': 'property staff and service support', 'opinion span': '', 'sentiment': 'Neutral'}, {'snippet': 'The Counter staff tell me can’t use for another day and force to use', 'aspect term': 'Counter staff', 'aspect category': 'reception', 'opinion span': 'tell me can’t use for another day and force to use', 'sentiment': 'Negative'}, {'snippet': 'Better buy on the spot to prevent bad weather and waste ur ticket', 'aspect term': 'ticket', 'aspect category': '', 'opinion span': '', 'sentiment': 'Neutral'}]


Amazing experience - initially KLOOK staff was giving me a very hard time by being not helpful at all. Thankfully I called the staff at Falcon tours and they settled everything for me in just 1 phone call

[{'snippet': 'initially KLOOK staff was giving me a very hard time by being not helpful at all', 'aspect term': 'KLOOK staff', 'aspect category': '', 'opinion span': 'not helpful at all', 'sentiment': 'Negative'}, {'snippet': 'Thankfully I called the staff at Falcon tours and they settled everything for me in just 1 phone call', 'aspect term': 'staff at Falcon tours', 'aspect category': 'tour service', 'opinion span': 'settled everything for me in just 1 phone call', 'sentiment': 'Positive'}]


[{'snippet': 'initially KLOOK staff was giving me a very hard time by being not helpful at all', 'aspect term': 'KLOOK staff', 'aspect category': 'property staff and service support', 'opinion span': 'not helpful', 'sentiment': 'Negative'}, {'snippet': 'Thankfully I called the staff at Falcon tours and they settled everything for me in just 1 phone call', 'aspect term': 'staff at Falcon tours', 'aspect category': 'property staff and service support', 'opinion span': 'settled everything', 'sentiment': 'Positive'}]


The food is pretty expensive but the atmosphere is pretty cool. Loads of photo-taking opportunities. Music's good as well. Will definitely return again.

[{'snippet': 'The food is pretty expensive', 'aspect term': 'food', 'aspect category': 'food', 'opinion span': 'pretty expensive', 'sentiment': 'Negative'}, {'snippet': 'but the atmosphere is pretty cool', 'aspect term': 'atmosphere', 'aspect category': 'property facilities', 'opinion span': 'pretty cool', 'sentiment': 'Positive'}, {'snippet': 'Loads of photo-taking opportunities', 'aspect term': 'photo-taking opportunities', 'aspect category': '', 'opinion span': 'Loads of photo-taking opportunities', 'sentiment': 'Positive'}, {'snippet': "Music's good as well", 'aspect term': 'Music', 'aspect category': '', 'opinion span': 'good', 'sentiment': 'Positive'}]


[{'snippet': 'The food is pretty expensive', 'aspect term': 'food', 'aspect category': 'food', 'opinion span': 'pretty expensive', 'sentiment': 'Negative'}, {'snippet': 'but the atmosphere is pretty cool', 'aspect term': 'atmosphere', 'aspect category': 'decor', 'opinion span': 'pretty cool', 'sentiment': 'Positive'}, {'snippet': 'Loads of photo-taking opportunities', 'aspect term': 'photo-taking opportunities', 'aspect category': 'decor', 'opinion span': 'Loads of', 'sentiment': 'Positive'}, {'snippet': "Music's good as well", 'aspect term': "Music's", 'aspect category': '', 'opinion span': 'good', 'sentiment': 'Positive'}, {'snippet': 'Will definitely return again', 'aspect term': '', 'aspect category': 'property staff and service support', 'opinion span': 'definitely return again', 'sentiment': 'Positive'}]


Going to the peak is always a battle against the mist.  THis time, round, I was thankful that there was no mist, so there is a clear view from the peak at night.  The only thing is the date of redemption.  I almost oculd not make it because plans at the last minute on the tour.  I wish Klook is more flexible than that.

[{'snippet': 'Going to the peak is always a battle against the mist', 'aspect term': 'mist', 'aspect category': 'location with a view', 'opinion span': 'battle against', 'sentiment': 'Negative'}, {'snippet': 'Going to the peak is always a battle against the mist', 'aspect term': 'mist', 'aspect category': 'hiking', 'opinion span': 'battle against', 'sentiment': 'Negative'}, {'snippet': 'Going to the peak is always a battle against the mist', 'aspect term': 'mist', 'aspect category': 'nature-active trip', 'opinion span': 'battle against', 'sentiment': 'Negative'}, {'snippet': 'THis time, round, I was thankful that there was no mist, so there is a clear view from the peak at night', 'aspect term': 'mist', 'aspect category': 'location with a view', 'opinion span': 'no', 'sentiment': 'Positive'}, {'snippet': 'THis time, round, I was thankful that there was no mist, so there is a clear view from the peak at night', 'aspect term': 'view', 'aspect category': 'location with a view', 'opinion span': 'clear', 'sentiment': 'Positive'}, {'snippet': 'The only thing is the date of redemption.  I almost oculd not make it because plans at the last minute on the tour', 'aspect term': 'date of redemption', 'aspect category': 'nature trip', 'opinion span': 'almost oculd not make it', 'sentiment': 'Negative'}, {'snippet': 'I wish Klook is more flexible than that', 'aspect term': 'Klook', 'aspect category': 'tour service', 'opinion span': 'wish Klook is more flexible', 'sentiment': 'Negative'}]


[{'snippet': 'Going to the peak is always a battle against the mist', 'aspect term': 'Going to the peak', 'aspect category': 'location with a view', 'opinion span': 'battle against', 'sentiment': 'Negative'}, {'snippet': 'THis time, round, I was thankful that there was no mist, so there is a clear view from the peak at night', 'aspect term': 'view from the peak', 'aspect category': 'location with a view', 'opinion span': 'no', 'sentiment': 'Positive'}, {'snippet': 'The only thing is the date of redemption.  I almost oculd not make it because plans at the last minute on the tour', 'aspect term': 'date of redemption', 'aspect category': 'extra charges', 'opinion span': 'almost oculd not make it', 'sentiment': 'Negative'}, {'snippet': 'I wish Klook is more flexible than that', 'aspect term': 'Klook', 'aspect category': '', 'opinion span': 'wish Klook is more flexible', 'sentiment': 'Negative'}]