Telephone waiting period
I've removed this citation of an example:

 For example, before privatization, a consumer or business would need to wait up to 10 years to get a local telephone line installed from the monopolistic state-run telephone company. A couple of years after privatization, the wait was reduced to just a few days.

This unsourced claim had been challenged and now someone is claiming personal experience as the "source" (which would make it original research).  The citation of a precise period of this magnitude for installation of a phone line isn't especially incredible, however if it's true it should be reliably sourced. Tony Sidaway