Notes
 General/investigative training course reference contains a single line on the course.  If that is all there is on "Sharpening Your Teeth," then that topic is not of encyclopedic interest. There needs to be substantial discussion in a reliable source, or I am not bringing it in.   
 Unclear to me what "Systemic investigations/Special Ombudsman Response Team" reference has to do with general bio as Ombudsman.
 Note - I would appreciate it you would bring reliable sources discussing negatives. NPOV does not mean, not negative, and nobody is perfect. Some of us have glaring flaws, even. including me.