The site is: http://storyarchitekt.com/faq/index.php
But you have to go to the older one > 'ältere beitrage (Mär-Aug2009)'. 
Then you have to fill in: West End Pia Douwes. If that's correct, the 2nd,6th and 13nd question.
- I see the answers are also from August (end of August 2009).
so maybe you're right. But I can't read anywhere that Pia was replaced by Susan.