== The buggiest, most unsafe system in the world! == 

 I bought a Ford Edge with MyFord Touch about eight months ago.  It is not possible to take a single trip, short or long, without the system malfuncitoning in minor or major ways.   The car was in the shop from the first week of ownership, and it has received no fewer than four dealer "updates" promising to make the system operable.  The MyFord Touch "brain" failed completely and had to be replaced.   The navigation function frequently freezes, leaving one stranded and unable to reach a destination.  During my last visit to the Ford dealer, he blamed the system's inability to function reliably on my phone, even though I was used the same phone when I drove a Ford Fusion with a first generation sync system; in that car the phone worked perfectly and synced as it was supposed to with the first generation system. 

 Ford is not stepping up to the plate on this one.  For the past four months they have been promising to send out an update to new owners, but none has arrived.  Meanwhile we are stuck with MyFord Touch systems that do not work and that constitute a dangerous distraction while driving. 

 This article does not go far enough in describing the defects inherent in the MyFord Touch system.  It needs to be expanded to underscore serious safety concerns, not to mention the sheer annoyance of paying $35,000 for a car that is defective. Resale value is also an issue, since downgrades by Consumer Reports have devalued these vehicles.