Country Director  The position is responsible for providing administrative and advisory support in the development,
management, implementation of Human Capital policies, programs and strategic initiatives related
to daily operations of clinics, outreach and projects and the overall aims and objectives of PSZ.
While the position reports to the Country Director, it will work closely with the Country Management
Team to ensure that the department�s effort is complimented in pursuit of the attainment of
organizational mission and goals Human Resources (HR) Management
 Provide advice and guidance to team leaders (managers and supervisors) throughout the
organization, in line with PSZ policy and the team development approach.
 Take part in formal meetings as necessary (e.g. disciplinary and grievance proceedings)
 Draft, agree and implement HR policies as appropriate.
 Coach and develop team leaders in the skills required to manage their teams.
Recruitment and Selection
 In line with the recruitment and selection policy; initiates the recruitment process, in
conjunction with team leaders.
 Advises team leaders on all aspects of the process.
 Drafts, and places advertisements.
 Drafts and agrees on job frameworks, person profiles and interview plans.
 Takes part in selection interviews.
 Develops new tools and initiatives to ensure PSZ attracts and recruits talent including
assessment tools, candidate material, employer brand initiatives, ensuring that this is based
on best practice, research, innovations from other organizations
Employee Relations
 Provides pro-active support to the Country Management Team and other line managers on
employee relations issues, in line with PSZ policy and the team development approach.
 Responds to disciplinary matters and conflict management issues as appropriate.
 Takes a supportive role in initiating and participating in formal disciplinary and grievance
proceedings
 Provides advice and guidance on a day to day basis to all team members on current labour
legislation
 Assists with the development of HR Policies and Procedures and HR Toolkits.
 Coaches and develops team leaders in the skills required to manage their teams.
HR Information Systems
 Collects and collates raw payroll data related to staff turnover, staff compliment, leave
burden, staff costs variances, discipline and analyze.
 Processes monthly payroll and statutory remittances
 Provides the Country Director with monthly reports on above data
 Provides and receives data related to national or sectoral salary surveys
 Research and development � current changes in labour legislation, policies and procedures
 Collect data (e.g. absence, turnover, and establishment) and analyze.
 Provide routine and ad hoc reports, highlighting points requiring action.
Performance Appraisals
 Monitor and record receipt of appraisals reports and chase those outstanding.
 Review appraisal reports and liaise with the appropriate person for follow up (appraiser,
appraisee or a senior manager, depending on the requirement).
 Advise and coach team leaders on carrying out appraisals.
Training
 Identify learning needs and agree action to be taken.
 Research training courses and other resources and negotiate provision.
 Plan, prepare and present structured training courses.
 Provide other learning interventions as appropriate.
 Liaise with internal and external trainers and notify delegates.
 Liaise with the office manager regarding facilities.
 Monitor and assess results and fulfillment of needs, reporting as necessary.
Personnel Administration
 Set up and maintain an effective filing system.
 Produce contracts of employment for all new starters and amendments as necessary.
 Seek employment references and follow up on any not received.
 Process starters, leavers and changes.
 Liaise with finance department on payroll.
 Answer queries as necessary.
Other
 Carry out exit interviews
 Any other reasonable duties as identified by the Country Director     University Degree in Human Resources/Social Sciences Masters Degree or any relevant Post graduate qualification.IPMZ  5- 7 years Excellent interpersonal and communication skills � written and verbal
 Accuracy and attention to detail
 Good organization skills,HR management and experience
 Recruitment experience
 Healthcare experience desirable
 Design and presentation of training desirable
 Experience of developing and implementing effective HR systems
 Experience of producing HR policies
 Ability to work as a member of the team and operate flexibility
 Keyboard and computer literacy essential
Approach and Motivation
 Logical and systematic approach
 Business focused and results oriented
 Motivated by the operation of efficient systems
 Outcome focused
 Enthusiastic, proactive and flexible
 Supportive of PSZ�s mission and goal  

Job evaluation subgrade: D