Develops, implements and reviews best practice Human Resources policies, procedures and strategies in line with the goals and targets of the company and also in a manner that meets the company�s responsibility to its employees and other stakeholders. Develops, implements and reviews Human Resource strategies, policies and procedures in support of the company�s business strategy while fulfilling its obligations to its employees; Interprets Company policies and labour legislation and ensures the company complies with the same; Manages ZBFHL�s recruitment, selection and employee transfer and exit processes and ensures that all departments and sections are adequately staffed. Develops manpower policies and strategies for the company and (with the assistance of various divisional heads) ensures the company has the right skills and competencies to achieve its business objectives; Develops and implements appropriate succession and retention strategies for all departments; Develops, reviews and oversees the implementation of the ZBFHL�s performance management system and policy for the entire company (this includes all ZB business units); Advises on best practice in performance management policies and processes to improve on organisational performance and effectiveness; Manages compensation and benefit plans in compliance with Company standards and policies. This includes performance and skills/ competency based rewards and undertaking market assessments and recommendations on the competitiveness of the company�s remuneration and supporting policies; Provides welfare support to employees. The incumbent initiates and oversees the implementation and management of any staff welfare programs that the company may adopt; Manages employee engagement and satisfaction indices and, develops and implements programmes designed to improving the same; Manages industrial relations in the company and is responsible for maintaining employee discipline. The incumbent is the custodian of the company Code of Conduct and is responsible for the development, review and application of the same; Coordinates the activities of workers committees and works council (and any other communication and negotiation forum) with the objective of ensuring a harmonious work environment; Develops, implements and reviews the company employees training and development policy and programmes with the goal of improving organisational effectiveness and productivity; Oversees  and coordinates annual training and development audits and makes recommendations on skills gaps and required interventions; Provides expert advice on the development and implementation of organisational structures that support the business strategy. The incumbent is expected to continuously research and advise on the best practice in organisational design to increase organisational effectiveness; Manages and maintains all staff records; Manages subordinates. This includes overseeing the selection, performance, training and exit of staff in the HR department; Develops and manages the Human Resource Department budget; Performs any other tasks as assigned by the Group Chief Executive Officer. Decides on organisational design. Decides on systems to implement eg Job Evaluation, Performance Management. Decides on compension and rewards � will be guided with salary surveys. Decides on positions to recruit upto executive levels. Decides on investment decisions as the pension principle officer. Decides Health Department. Decides on Human Resources and Training Budget. Decided on IR Issues. H Manages the recruitment and selection of staff; Ensures manpower adequacy and development; Develops divisional budget and manages costs in the department; Pension Investments; Coordinates Works Council and Workers Committee meetings and implements any resolutions made; Implements performance management policy and programs; Manages/ oversees the execution of all HR related Audits; Develops and implements staff succession plans.

Job evaluation subgrade: E