Outreach Team Leader   Service Provision
 Counsel clients and provide advice for family planning, sexually transmitted infections, HIV & AIDS
and other SRH services; assist in the treatment room during surgical procedures; including
screening and immunisation; examine clients and treat STIs and minor ailments; prescribe and
dispense drugs; undertake rapid HIV counselling and testing.
A low incidence of postoperative
infection.
Client Care
 In line with MSI standards, provide care to all clients which is: Consistent, Reliable, Courteous,
Value for money, Prompt and Excellent, as perceived and judged by the customers; provide �vocal
local�, a MSI conversation technique used to relax clients during procedures.
 Provide high standards of client care and treatment, including pre and post operation care.
Excellent levels of client
satisfaction and a high incidence
of repeat visits.
Clinic Standards
 Practice high standards of infection prevention at all times; ensure clinic protocols are maintained
to MSI standards
 Maintain high standards in the outreach site as a whole, including management of organizational
assets and clinical equipment.
100% to all clinic standards
Record Keeping, Reporting and Stock control
 Routinely maintain accurate records of all activities; produce monthly reports; monitor levels of
medical and pharmaceutical supplies.
 Participate in stock management, and report writing as determined by the Team Leader.
No reported and evidenced
pilferage of resources.
Marketing and Business Development
 Together with the other members of the Outreach team, contribute to ensuring that the outreach
activities are cost effectively run; help generate additional clients, retain existing clients and �crosssell�
PSZ services; liaise with CBDs; support and take part in promotional events.
Increase in CYPs
Other Clinical duties
 Management of clients visiting the outreach sites, including providing the required service.
 Management of waiting times, ensuring clients are not kept waiting longer than necessary.
 Assist in initial consultation of clients, providing counselling and advice on methods of
contraception.
 Pregnancy testing.
 Dispensing of authorised drugs to clients.
 Ensuring the daily checks and maintenance of routine and emergency equipment.
 Assist in orientation of new and existing team members.
 Be well versed with clinical procedures and management of clinical equipment and clinical waste.
 Participate in the achievement of outreach objectives as well as assist other team members to
attain them.
 Keep abreast with policies and procedures, maintaining continual update on current legislation,
health and safety.
 Provide support, at all times, to the Team Leader and medical team as required.Participate in the supervision of junior staff as delegated by the Team Leader.
 Provide cover for other team members in their absence; any other duties as assigned by the
Outreach Team Leader.     Diploma in Nursing/Midwifery MCAZ (Forensic) License
 Certificate or Training in sexual and reproductive health services 2-3 Years Extensive knowledge of modern family planning practices and procedures.
 Thorough knowledge of the use and effects of various medical drugs.
 Thorough knowledge of general nursing practice.
 Basic knowledge of drug stock control systems.
 Ability to establish and maintain effective relationships with clients and other team members.
Attitude/Motivation:
 Motivated personally and professionally to develop; willingness to travel as requested.
 Collaborative team player.
 Strong commitment to the mission of PSZ  

Job evaluation subgrade: C