Executive Officer Messenger, Office Orderly, Guard, Gardner The incumbent is responsible for the creation of brand equity through establishing and maintaining an image perceived to be desirable and reliable by all stakeholders which also results in increased business and profitability. Manages the human resources and administrative function of the Council. Recommend, implement and maintain strategic public relations, marketing, Human Resources and administration objectives and policies, Develop and maintain marketing and PR related communication channels and activities with all stakeholders and ensure that the Council�s standards are maintained on all platforms, Develop and manage the budget for the department as well as budgets for special events and programs, Lead customer/stakeholder relationship management and engagement initiatives, Participate in product development and marketing of insurance products, Lead brand management initiatives such as development of adverts and promotional material, corporate culture, Coordinate and manage staff recruitment and selection activities to ensure that Council is staffed with competent staff, Manage the implementation of employee welfare programs, Manages Council office premises and supervises service staff, Manage the general procurement and administrative function of the Council, this includes ensuring there are sufficient office consumables and furniture, Maintain employee records, Manage the administration and maintenance of real estate portfolio of the Council, Plan and manage corporate events such as promotional conferences, seminar, and social interactive events, amongst others, Manage contractors and service providers working under the function and ensures that they comply with agreed Service Level Agreements. Monthly report report review by the PR committee and executive committee, bi-annual performance appraisals, ad hoc meetings and e-mail reports by the executive officer.  Ad hoc physical checks and quarterly performance appraisals  Develops and implement the Marketing and Public Relations strategy for the Council, Draft annual budget for the Human Resources and Administration function, Plans annual calendar of events, Plans monthly stakeholder engagement activity report  Bachelor of Commerce in Marketing, Public Relations or equivalent, MBA or equivalent  Must have at least 6 years relevant experience Must have a thorough understanding of market trends and related dynamics and be able to advice management accordingly; Must be able to formulate and implement viable Marketing, Public Relations, Human Resources and Administration strategies; Must have proven experience in carrying out negotiations at high levels, facilitating such meetings and preparing concise reports; Ability to analyse and deal with complex issues is needed; Must have proven budget formulation and budget control skills; Must have a proven track record and competence in project proposal formulation, management and implementation at a senior level; Must be an innovative and business oriented person with a thorough grounding in business management and dynamics; Must be highly organised and able to lead different work teams simultaneously; Experience in business improvement or process implementation is required; Knowledge of HR and employee relations is a must; Conflict handling and negotiation skills are a must; Computer literacy (MS Office, MS Project) is essential amongst others. Decides on activities and schedules for stakeholder engagement, Decides on which suppliers to procure goods and services from, Decides on work schedule and activities for service staff, Decides on maintainance activities for the office premises and investment properties, Decides on brand promotional material to procure and use, Decides on the risk management controls. Coordinating the activities of staff and Committees that may sometimes not fully apperciate the importance of initaitives being undertaken by the department, Managing difficult clients when it comes to claims, Managing conflicting stakeholders demands within the industry, Ensuring compliance to company polices and procedures and statutory requirements on procurement and staff welfare, Sourcing quotes and timeous procurement in a dynamic environment, Dealing with difficult and destructive tenants occupying ICS properties, Inspecting and certifying maintanance work on rented properties in different 

Job evaluation subgrade: D