Manufacturing Executive Quality Technicians   To design, document, implement, review and maintain organization�s Quality Management Systems throughout the value chain to ensure consistent production of good quality products that meet customer satisfaction,
 To develop and implement policies and procedures that promote a safe working environment and sustainability
 1. Design, document, Implement, Review and   maintain the organisation�s  Quality Management System  [ Food Safety, Occupational Health & Safety and Environment]
2. Manage Quality Assurance budget & manpower planning for all  Dairibord operating factories 
3. Resolve product related customer complaints in conjunction with Marketing
4. Coordinate internal quality audits and weekly hygiene audits for Dairibord operating factories and sales depots and warehouses 
5. Drive and coordinate the Environmental Management Systems for the company in compliance with regulatory requirements [ISO 14001]
6. Drive and Coordinate  Occupational Health and Safety Systems for the company in complience with regulatory requirements [ISO 18001]
7. Drive and Coordinate  Food Safety Management Systems for the company in complience with regulatory requirements [ISO 22 000]
8. Coach & Train Quality Assurance Personnel on Quality Assurance/Quality Control/SAP System to improve efficiency and skill, 
 Weekly and Monthly meetings
Value of product lost due to Processing related challenges
Frequency of internal complaints concerning quality of service or results
 Departmental Meetings
Audit the  physical records that they are supposed to fill in/maintained
View records in SAP system eg Product release, product losses,Purchase requisitions, Quality Control Costs
Observe their immediate subordinates [Lab Technician ] carrying out daily duties
  Submit daily Quality related exceptions and progress reports for manufacturing factories including  distribution centres/ depots/warehouses.
 Submit Weekly Consolidated Report [Product profile/Product performance,product losses, operational costs, Factory hygiene status and accidents statistics for manufacturing factories and sales depots/warehouses
 Prepare monthly /Quarterly/Half year and annual reports for Quality Assurance Key Results Areas.
 Conduct departmental meeting, on a weekly and monthly basis
 Submission of corrective action Report for External for dairibord operating factories including distribution centres/depots 
 Market Visit at least once a month and as the need arises
  Vendor  Audit/Assessment  for Key Suppliers of raw materials and packaging and detergents
   Honours Degree in Food Science Technology/Food Processing
 Knowledge of Quality Management Systems [ Food Safety, Occupational Health , safety and Environment]
  Quality Assurance [ Part 1 & 2]
 Relevant Masters Qualification
 7 years TECHNICAL SKILLS
 Must be able to do a root cause analysis for trouble shooting purposes
 Must be able to change data( lab results) to useful information and use such to guide production ,sales and Engineering accordingly to prevent potential product losses
 Must be able to Interpret results for decision making
SOFT SKILLS
 Proactive
 Good Planner and result oriented
 Work with minimal or no supervision
 Firm on standards and soft on people
 Innovative [ this becomes handy when conveying important awareness messages]
 Team work spirit
  Decides when to buy lab glassware, equipment and consumables
 Decides to when to stop a non complying process or equipment or personnel (not undergone medical examination or suffering from communicable desease ,without proper /adequate Personal Protective Equipment/Clothing.
 Decides to Scrap [ i.ewrite off in the SAP] and physically dispose a non conforming product [ within 0.50% production volume/sales ie sales and processing related  losses
 Decides when to release product to the market in line with release procedure
 Decides when to withdraw a non conforming product from the market guided by company�s product withdrawal procedure
 Decides when to invite External Auditors for Quality management Systems verifications(Audits)
 Decides when to conduct Internal Audits and Management Reviews for Quality Management Systems
 Release a purchase requision related to lab daily operations to facilitate procurement process.
 Decides to replace a customer complaint  guided by company�s customer handling procedure
  Ensure complience to Food Safety Management Systems , Occupational Health & Safety and Envoronmental Policies and Procedures and Operational Work Instrutions
 Managing difficult customers [ in case of customer complaint] and Milk producers
 Protecting Dairibord brands through ensuring preventive measures are implemented through out the value chain [ from inputs-processing to storage and selling of Dairibord products
 Offering a low risk solution or guidence interms of cost/loss to Technocal team especially production regarding a product/semi finished product after experiencing  process delay due to machine breakdown or utility outage {water/electricity]


Job evaluation subgrade: D