The incumbent provides IT vision and mission leadership that supports the organisation�s overall vision and mission and culture through the provision and maintenance of ICT technologies and solutions that are vertically aligned integrated to the business. Overall, decisions pertaining to the main duties and responsibilities of this job are guided and directed by company policy, strategy and the laws of the country. Where challenges are faced, the incumbent is expected to consult his/her immediate supervisor. Develops and implements the I.C.T. strategy for the company. Develops, maintains, implements and monitors I.C.T. policies and procedures. Develops I.C.T. project plans and manages implementation of the same for the company. Participates and leads in the selection of vendor of IT equipment and services. Manages supplier and service provider contracts and ensures that the same comply with the business contracts.  Sets standards for wide area and local area networks. Decides and designs wide area network and local area networks topologies structure and architecture. Ensures network reliability and availability for all ZPC application systems(SAP, Payroll,etc). Ensures the availability of the local telephone network system and manages its usage within ZPC. Ensures and maintains compatibility as the LAN and user needs grow and as technology changes. Designs and enforces the security and access control architecture for the LAN. Decides on systems/applications/development software for use to effectively match I.C.T. technology compatibility with business goals. Decides on database management systems and database platforms for ZPC. Manages all software implementation projects. Enforces data integrity by ensuring data, accuracy, completeness, independency, consistency and availability of all critical data in Microsoft, SAP/control systems through database management systems (Oracle, Microsoft SQL Server etc.) Sets standards for ZPC wide hardware acquisition to ensure uniformity, compatibility, scalability, reliability and technical adequacy of purchased equipment. Ensures hardware availability. Responsible for maintenance and repair of all I.C.T. equipment. Suggests appropriate user training programmes and evaluate effectiveness of such training. Assesses adequacy and completeness of user requirements. In conjunction with other leadership members, coordinates user training on all applications. In conjunction with other leadership members, monitors changes in user behaviour and needs. Resolves user�s I.C.T. related problems and general network problems. Prepares I.C.T. Budget (Recurrent departmental and Projects(CAPEX) for the department. Controls and monitors departmental costs to adhere with predefined budgets. Sets overtime targets, asses and approves overtime. Ensures that a complete and up to date asset register for all I.C.T. equipment and software is maintained and supported by a signed user contract form. Identifies and defines potential risks (potential loss to ZPC) to I.C.T. equipment. Identifies and defines potential threats (events, people, actions, situations that could trigger losses) to I.C.T. equipment taking into consideration the following  common threats, viruses, natural disasters, human doings (human error, cybercrime, industrial espionage, hacking, vandalism, software piracy and software bugs). Designs effective controls such as physical controls (locks, fire doors, electronic controls, software controls, management controls to prevent loss of assets and ensure data integrity and improve efficiency and effectiveness of I.C.T. systems. Designs and implements I.C.T. disaster recovery and business continuity plan. Ensures that I.C.T. systems conform to ethical standards of the organisation and any other national or international legislation. Ensures that ZPC's I.C.T. infrastructure and usage thereof is in compliance with the internal (Zimbabwean) and international legal frameworks. Ensures the preparation and updating of systems design, user and operational documentation for all IT systems. Ensures the preparation and management approval of documents listing standard operating procedures and installation procedures for the section. Ensures the preparation and management approval of documents listing the current logical and physical structures of various IT systems like the LAN structure, database data dictionary settings and user information. Decides on solutions and technologies to be applied; Develops and implements IT policies and procedures; Decides on staffing requirements and deployment; Authorizes purchases within predefined limits; Decides on staff training and other performance interventions; Develops IT project proposals; Securing resources and funding for key departmental requirements; Ensuring companywide compliance with IT policies and procedures; Skills unavailability to fill key positions; Selling (getting buy-in) for IT activities and adopting best practices; Develops and implements strategies for business survival and business continuity from an IT perspective (business plan for IT section); Disaster recovery plans; Budget preparation and management; Skills development training; Plans and schedules maintenance and servicing of equipment; Equipment recycling plan; Prepares requisite report reports and ensures compliance with submission deadlines;

Job evaluation subgrade: E