Quality Assurance Manager    Injection of sub -standard inputs into production line and /or finished product into the market
- Physical, biological and Chemical Cross contamination throughout the value Chain
- Prevent product Quality & Safety deterioration and loss associated with product storage, handling and distribution
- High Operational Costs
- Occupational injuries & Ill health of lab personnel
- Pollution arising from Quality Control Operational activities 1. Verifies effectiveness of the food safety management systems through Internal Audits and management review meetings
2. Prepares Quality Control weekly and monthly reports for Chipinge factory which includes but not limited to exceptions of the week/month, trend analysis of results raw and packaging, semi-finished and for finished products, offer corrective and preventive solutions for continuous improvement.
3. Conducts weekly audits - Factory hygiene and warehouses used for product storage( raw materials, packaging and finished products to prevent product deterioting or expiring during storage and ultimately prevent product losses
4. Conducts market visits as a follow up of released products( their performance as well as verify storage conditions), offer corrective and preventive actions
5. Supervise fumigation activities [pest control] for effectiveness and/ensure there is no cross contamination
6. Manages lab operational activities  which include but not limited to the following
i) Correct usage of consumables in order to control costs, 
ii) Waste management /control in order to save the environment and 
iii) Ensure Laboratory Safety rules are followed to eliminate occupational accidents and injuries 
7. Supervises product/material release by Laboratory technicians so that inputs value addition by production /finished products are  done/dispatched timeously as per plan
8. Physical verification and scraping of non- conforming products in the SAP system to avoid cross contamination and pilferage of such.
 Product losses ( Value)
Hygiene status of the factory( score)
Time taken to release raw material/packaging/finished products
Incidents of product failure after release 
Recurrence  of non-conformance /effectiveness of corrective actions implemented 
 Checking of lab Control forms/checklist
Meetings
  Internal Audits  for Chitungwiza factory
 Monthly meetings with Lab technicians
 Food Safety meetings [Quality circle meeting, awareness training for food handlers}
   Degree in Food science, biochemistry ,food processing  Knowledge in Food Safety Management System and Internal Audit
 Certificate in Quality Assurance
 Dairy Technology
 ISO 17025 (Laboratory Management Systems Internal audit and Implication
 3 years TECHNICAL SKILLS
 Report writing 
 Good sensory evaluation skills
 Trouble shooting skills
SOFT SKILLS
 Pro active
 Good Communication skills
 Innovative
 Good leadership skills
 Good planner, innovative, organised and confident.
 Self � motivated with impeccable attention to detail, prioritisation skills and ability to work in a team.
 Able to work with no or minimum supervision
  How shifts are run in the lab ( e.g Duty roaster for lab Technicians)
 Accept/Rejection of materials guided by acceptance/Rejection criteria per material
 Recommend a nonconforming material for re work/destruction guided by the documented and approved material specifications and or non-conforming handling procedure
  Dealing with difficult customers and raw milk producers
 Ensuring compliance to  Dairibord Food Safety Management Systems, Good Manufacturing and Hygiene  Procedures /Policies, Laboratory Procedures
 Ensuring compliance to International or National regulatory requirements are adhered to


Job evaluation subgrade: C