BenjaminSombi/jobevaluation huggingface dataset:
Manager (Operations and PBC None Monitors and maintains backup support of ZBFH divisions� main and ancillary computer operating systems in order to resolve or escalate outages and ensure service level agreements are met and also to minimise the service disruption on respective divisions operations 1. Performs daily backups and restores on the main live system and other systems
2. Offers first line support to IMB EQ4 users, and escalate when necessary
3. Performs daily I.T. operations functions for ZB Bank and ZB Life Assurance users
4. Ensures online availability for new day as Service Level Agreements (SLA) through completion of schedules
5. Escalates outages / problems telephonically to 3rd line of support and record on incident monitoring log books
6. Monitors availability of ATM's ,internet Banking, point of sales, Mobile Banking Systems and distributed environment
7. Ensures daily Tape library functionality are executed e.g. ensure off-site are dispatched and received  
8. Monitors all systems i.e. (disk space available and temperature) and reports and malfunctions of the systems
9. Provides system users with daily, monthly, quarterly and yearly reports
10. Notifies supervisor or computer maintenance technicians of equipment malfunctions, server maintenance
11. Responds to program error messages by finding and correcting problems or terminating the program.

 Log sheets review
Camera replays (cctv)
Meetings
   Prepare the ATM 24/7 unit by Clearing Unit and Restoring Unit 
 Run all end of day on subystems,pre end of processes  and 
 Suspend unit and switch over the 24/7 environment 
 Start end of day and send reports
 Carries out backups
 Switch from stand-in mode  to the ZB Live environment after EQ4  end of day
 Start all subsystems and send reports
 Extract and send reports to branches 
   Diploma in Information and Technology or equivalent   4 years  Ability to work with minimum supervision
 Excellent trouble shooting/problem solving and analytical skills
 Ability to communicate eloquently
 Ability to work under extreme pressure 24/7

  Decides on how to escalate any unresolved system malfunctions and outages 
 Decides on most appropriate fixes for routine mulfunctions and outages
 Decides on when to notify supervisor or computer maintenance technicians of equipment malfunctions and server maintenance
  Ensuring 100% uptime, system availability. Actively seeks information to understand customer circumstances, specific problems, expectations and needs and escalating as appropriate

Job evaluation subgrade: C
Head E-Banking and Card Services  Merchant and Services Clerk  Administers, recruits, maintains and expands ZB POS business and Web based transactions 1. Recruit POS and V Payments Merchants 
2. Conducts Merchant, Agent and Branch user training and servicing 
3. Administer Merchant business and POS Terminals 
4. Conducts Contracts handling and negotiations
5. Recommends and spearheads promotional campaigns
6.  Manages Merchant/Agent  relationships and handles queries
7. Draws out  Pos Office budgets
8. Draws and Executes strategy after approval by Head of E-Banking and Card Services 
9. Conducts custodial services of  ATM and E-Banking assets 
10. Tests  POS software 
11. Recommends appropriate strategies after assisting in gathering market intelligence 
 Agency Banking  Report 
Pos status review 
Pos  monthly report review 
 Meetings 
Reviewing POS registers
Reviewing Merchants visits 
Reviewing POS test machines 
Reviewing POS activity report 
  Plans when to visit  Merchants
 Submission of   daily activity POS and  Agency report 
 Submission on weekly reports for inactive terminals and remedial action taken
 Submission of monthly reports on POS performance
   5 �O� Level  subjects
 2  �A�  Levels 
  Diploma Institute of  Bankers , Computer literacy  with emphasis on PowerPoint and Excel
 ICDL
 Professional  Diploma in Accounting /Marketing 
 5 years  Must have Marketing Analysis skills
 Must have knowledge in Financial  and Accounting Reconciliations
 Must have the ability to train Merchant staff on both  POS and V Payments
 Maintenance of POS Machines 
  Decides on which Merchants to recruit for both V Payments and POS 
 Decides on which POS to retrieve from Merchants 
 Decides on the suitable mode of network connection on each Merchant site
 Decides on the number and type  of terminals for each Merchant /Branch
 Decides on the frequency of trips to be done to Merchants /Agents
 Decides on when to place orders for  Pin Mailers and ATM Cards
  Assessment of  prospective Merchant 
 Managing of POS Merchant 
 POS terminal on site troubleshooting
 Enforcing compliance by Merchants on ZB POS agreements
 Constantly meeting POS demands of Merchants, Branches and Agents
 Managing difficult Merchants and Agents after system challenges 


Job evaluation subgrade: C
Provides administrative support to ensure smooth flow of operations 1. Coordinates and organizes strategic functions, luncheons and Board meetings.
2. Assists in the consolidation and preparation of Board, committee and departmental reports.
3. Takes meeting minutes and operate offices equipment.
4. Manages petty ash custodian � ensures there is a sufficient float, disburses and reconciles the same. 
5. Attends to client queries and enquiries
6. Raises requisition of stationery and ensures there is adequate stationery to meed the departments/ office needs. 
7. Files and maintains all correspondences as assigned;
8. Co-ordinates and consolidates daily, weekly and monthly returns or reports.
9. Arranges appointments, booking and travel arrangements
10. Handles incoming and outgoing mail;
11. Handle incoming and outgoing calls;
12. Maintain confidential records;
13. Makes travel arrangement and conference booking for Managers and Executive staff;
14. Manages the Head of Departments office and ensures it is neat and presentable at all times;
15. Assists clients with enquiries within incumbents� scope;
16. Supervises cleaners;
17. Performs any other duties as assigned;
 Report review
Interactive
Meetings
Expenditure returns 
Diary Review
 Check Log Book
Delivery Book
Physical vehicle check
  Prepare Board packs/paper and circulate   
 Scheduling meeting 
 Diarise meetings and events
 Consolidate reports
   2 Advanced Levels passes
 Secretarial Diploma

  Diploma In Office Administration
 IPMZ Diploma 
 ICDL
 5 years  Must be computer literate, have high typing speeds and work excellently with all the Microsoft Office suit of packages;
 Must be observant and pay excellent attention to detail;
 Must have excellent communication skills, both oral and verbal;
 Must have good interpersonal skills;
 Must have good planning skills;
 Must be well groomed and presented;
 Must be flexible, have good time management skills and must be able to multi-task
  Decides when to order stationery
 Decides when to request for Petty Cash
 Decides when to purchase refreshments 
 Decides when to start planning for Board meetings 
 Decides when to start working on monthend reports 
 Decides how to assist client enquiries
 Decides when to place appointments and luncheons
  Managing difficult clients
 Ensuring adequately stocked stationery
 Managing booking for delegates
 Managing client expectations
 Ensuring returns or reports are submitted on time
 Strict adherence to diary management


Job evaluation subgrade: C
Business Development Officer � Agency Banking   Coordinates and provides administrative support to members of the ZB Bank Agency Banking Channel in the distribution of banking services and related products 1. Supervises agents in liaison with Branch Managers and Relationship Managers to ensure that they are delivering service in line with ZB Bank standards.
2. Compiles and tracks agency set ups, and coordinates approved agent set ups with E Banking.
3. Tracks budgets and expenses of Agency Banking.
4. Assist with presentations to potential agents
5. Monitors agents in liaison with Branch Managers and Relationship Managers to ensure that they are delivering service in line with ZB Bank standards.
6. Keeping agents updated on any new developments.
7. Delegates tasks to and manages the performance of subordinates. 
8. Performance any other duties that may be assigned by the supervisor.
 Report review
Report review
Morning brefing
 None  Submit weekly and monthly agents activity reports 
 Undertake Clients Visits 
 Organise and schedule meetings and agents� training
 Track budgets 
 Ensure the agents are updated on developments 
 Develop project concept papers and action plans  
  .Sc. Economic, B.Com Finance, B.Acc or related business degree  Diploma in Accounting/ Finance/ IOBZ 3 years  Must have excellent numerical ability;
 Must have good planning and problem solving skills;
 Must be a good team player with ability to supervise work of staff who may/ may not report directly to the incumbent;
 Must pay excellent attention to detail;
 Must have good interpersonal skills;
 Good communication skills both oral and written.
 Must have excellent report writing and presentations skills;
 Must be highly self-driven and able to work with minimal supervision;
 Computer literacy, proficient in Microsoft Word, Excel, Publisher amongst others
  Decides the mode of communication with agents on any updates and developments relating to their operations 
 Decides when to follow up with ZB retail branches on agents documentation
  Ensuring agents comply to company policies and procedures 
 Ensure queries raised by agents are addressed
 Manage difficult agents


Job evaluation subgrade: C
Branch Manager  Branch Supervisor, Tellers, Cash Officer, Enquiries Clerk, Service Steward  To provide management of overall transaction processing for the Branch 1. Ensures that all revenue from branch transactions is collected.
2. Facilitates opening new accounts for customers.
3. Co-ordinates ATM cash balancing and replenishment.
4. Attends to client transaction related complaints and ensures that they are rectified timeously.
5. Ensures that tellers have adequate cash to meet client demands.
6. Reconciles teller cash and general ledger accounts.
7. Manages subordinates leave plans and ensures that the branch is adequately manned.
8. Ensures that the branch is clean and tidy at all times.
9. Authorizes RTGS, internal and telegraphic transfers within prescribed deadlines.
10. Co-ordinates waste clearance.
11. Responsible for the development and supervision of transaction staff.
12. Responsible for the management and control of all KPI�s within the transaction section of the Bank.
13. Orders branch stationery and ensures adequate provision of the same.
14. Performs any other duties as may be assigned by the supervisor.
 Branch registers
Branch reports
General ledger reconcilations
Cash checks
 RTGS and Transfers
Branch Journals
Branch Reports
Withdrawals above $3000
ATM Cards  & PIN Mailers
Cheque Books
Cash
Registers
  Submit daily cash holdings return
 Submit monthly operational returns
 Order stationery monthly
 Conduct monthly control checks
 Report preparation
 Servicing of vault door, generators, fire extinquishers and pool vehicle
   At least five [5] Ordinary Level passes with Maths and English
 At least two [2] Advanced Level passes
  IOBZ Diploma 4 years  Must have excellent knowledge of retail banking products offered by the Bank;
 Must have excellent numerical ability;
 Must have good planning and problem solving skills;
 Must be a good team player with ability to supervise work of staff who may/ may not report directly to the incumbent;
 Must pay excellent attention to detail;
 Must have good interpersonal skills;
 Good communication skills both oral and written.
 Must have excellent report writing and presentations skills
  Decides when to order branch cash from Central Cash  Managing difficult customers
 Ensuring compliance to company policies and procedures
 Participating in displinary hearings for staff that would hve breached company policy and the code of conduc


Job evaluation subgrade: C
Lab Superintendent Lab Assistants Runs the shift with lab assistants and ensures that production targets are met.  Analyses, validates and reports analytical results as per customer requirements;
 Manages the workload and manpower of the team;
 Ensures efficient and effective utilisation of equipment and consumables;
 Prepares and validates calibration equipment;
 First line maintenance of analytical instruments;
 Manages call outs of equipment breakdowns;
 Supervises the team to meet production targets;
 Trains the team to perform at expected level;
 Ensures compliance to SHEQ requirements in work activities;
 Acts as the lab resource person after hours and during weekends;
 Leads work team in executing responsibilities
 Reports (As Submitted)
Planned Job Observation
Meeting (Routine and Ad hoc)
Audits (Daily)
Performance Review (Bi-Annually)
Plant Equipment Inspection (Daily)
Shift Status Control Form (Daily)
 Physical inspection (Daily)
Log book inspection (Daily)
Over inspection of calculations (Daily)
Product output (Daily)
  Daily work schedule and production targets;
 Equipment use;
 Employee training;
 Succession planning;
 Report preparation (weekly, monthly
   5 Ordinary Levels including Mathematics, Science Subject, English.
 Diploma in Metallurgical Assaying.
  2-3 years  Must have prior exposure to laboratory machine such as AAS, XRF, ICP, Sampling preparation equipment;
 Must have knowledge and experience in fire assaying techniques;
 Must be physically fit, able to lift heavy loads, able to be on your feet for long hours;
 Must be able to demonstrate knowledge of, and commitment to, general safe work practices and procedures;
 Must have good planning and problem solving skills;
 Must pay excellent attention to detail;
 Must have good interpersonal skills;
 Good communication skills both oral and written;
 Must have excellent report writing and presentations skills;
 Must be highly self-driven and able to work with minimal supervision;
 Computer literacy, proficient in Microsoft Word, Excel, Publisher amongst others
 
All decisions pertaining to the main duties and responsibilities of the incumbent as guided and directed by company policy and standards. Where challenges are faced, the incumbent is expected to consult his/her immediate supervisor. The incumbent may however make decisions pertaining to the use and deployment of staff and equipment use and reporting.
  Planning related challenges: the incumbent may find it difficult to plan his/her work as well as adhering to the set plan given the nature of job.
 This job requires inputs from departments/ functions that do report to this position. This often results in a delay of supply of inputs that are critical for meeting the KPI�s of this job.
 The job is also computerized which brings with it system reliability and software change related challenges particularly when LIMS is down


Job evaluation subgrade: C
Lab Superintendent Lab Assistants Runs the shift with lab assistants and ensures that production targets are met  Ensures the integrity, reliability and performance of LIMS is maintained;
 Ensures that LIMS complies with all regulatory and Standard requirements;
 Enforces SHEQ procedures;
 Formulates and reviews of the Laboratory BMS procedures and programs;
 Trains users on the use of LIMS and grants user permission and access level;
 Coordinates and maintains state matter data in the system;
 Connects new instruments to LIMS
 Maps and implements business process changes in LIMS;
 Keeps LIMS up to date and verifies and reports any system errors
 Reports (As Submitted)
Planned Job Observation
Meeting (Routine and Ad hoc)
Audits (Quarterly)
Performance Review (Bi-Annually)
Log Book Review (Monthly)
System performance and availability (Daily)
   Daily work schedule and production targets;
 LIMS updates;
 Staff training;
 Review of policies and procedures;
 When instruments are due for calibration
 Report preparation (weekly, monthly).
   5 Ordinary Levels including Math, Science Subject, English.
 Diploma in Metallurgical Assaying
  2-3 years  Must have prior exposure to laboratory machine such as AAS, XRF, ICP, Sampling preparation equipment;
 Must have an understanding of software development and troubleshooting;
 Must have basic programming skills and should be able to troubleshoot challenges arising;
 Must have experience in LIMS crystal report development;
 Working knowledge of LIMS is required;
 Must be able to facilitate computer and software training;
 Must be physically fit, able to lift heavy loads, able to be on your feet for long hours;
 Must be able to demonstrate knowledge of, and commitment to, general safe work practices and procedures;
 Must have good planning and problem solving skills;
 Must pay excellent attention to detail;
 Must have good interpersonal skills;
 Good communication skills both oral and written;
 Must have excellent report writing and presentations skills;
 Must be highly self-driven and able to work with minimal supervision;
 Computer literacy, proficient in Microsoft Word, Excel, Publisher amongst others
   End users may be unable and reluctant to use the system;
 Compatibility challenges with new equipment;
 The job is also computerized which brings with it system reliability and software change related challenges


Job evaluation subgrade: C
Safety and Sustainable Development Manager  Ensures complete fire safety in the entire Processing Division. 
 Plans, organises and controls the day to day activities of the fire station;
 Organises the refilling of expired and discharged fire extinguishers;
 Identifies training needs,  organises and/or conducts training for the entire Division on emergency issues;
 Procures appropriate rescue equipment;
 Conducts fire surveys and audits;
 Prepares maintenance, service and inspection schedules for fire equipment;
 Implements relevant SHEQ management systems that commensurate with the position;
 Inspects fire equipment in the whole division;
 Reviews, writes and/or revises fire BMS procedures;
 Advises management on accepted fire systems standards and implements as necessary;
 Represents the organisation in fire service associations;
 Supervises subordinates;
 Responds effectively to fire and other emergencies;
 Advises the SSD Manager on any deviations in fire prevention and control measures
 Routine Meetings (Daily, Weekly)
Reports and Presentations (Weekly, Monthly, Quarterly, Annually)
Visible Felt Leadership
Performance Reviews
 Physical Visits (Daily)
Checklists (Daily)
Reports (As and When)
Briefs (Daily)
 The incumbent must be able to plan issues related to the following:
 Emergency preparedness and response;
 Fire prevention, protection and suppression;
 Equipment inspections, service and maintenance;
 Trainings;
 Audits and surveys;
 Compliance monitoring
   Station Officer�s Certificate  Level 3 Diploma in Fire Engineering 5 years  Must have knowledge of fire standards;
 Must have good communication skills;
 Must have good leadership skills;
 Must have good managerial skills;
 Must be computer literate, familiar with the Microsoft Office suit of packages
 Overall, decisions within this job are explicitly guided by company policy and the law. The incumbent is therefore expected to act accordingly and in-line with laid down procedure. Examples of decisions made are servicing and maintenance of fire equipment, fire safety issues in departments, training needs and materials The typical problems experienced by this job are manageable and fairly easy to rectify should the incumbent follow stipulated protocol. Examples of problems faced are subordinates have inadequate technical skills and the geographical expanse of the areas to be monitored. 

Job evaluation subgrade: C
Shift Superintendent )           Junior Operator                                1). Remote starting and stopping of the plant to ensure continuous operation to meet business objectives

 Starting and stopping equipment on the SCADA as requested by field operator
2). Directing field operators to inspect equipment based on what will be happening on the SCADA. Communicating with field operators to inspect the relevant equipment.
3) Remote monitoring of process parameters to assist field operators effectively control parameters for efficient and cost effective operation
 Monitoring on the SCADA the operation of the equipment
4) Analysing information generated onto the SCADA by the PLC and give feedback to the field operators and the Shift Superintendent
 Trending events on the SCADA and also the alarms and the rest of the information shown on the SCADA
5) Receiving information on plant and emergencies, initiating emergency reaction and informs the Shift Superintendent to minimise severity of emergencies
 Receiving and communicating information from the Plant Supt and communicating with relevant people as directed by the supt in emergent situations.
6) Analysing information being submitted by field operators, advising on and assisting in taking corrective action and referring critical issues to the   Shift Superintendent
 Advising field operators and Supt on performance of the plant after analysing information given by field operators.
7) Liaising with the instruments technicians ensure integrity of process control instruments, process control philosophies and data bases are maintained as set up by management Communicating with instruments technicians on matters regarding instrumentation.
8) Executing other tasks as required by the shift Superintendent Carrying out tasks as directed by the Superintendent.
9) Ensuring good housekeeping and administrative issues are maintained in area of jurisdiction Ensure good housekeeping is maintained in the plant through communication with field operators
    Availability of resources and equipment
 Daily reports
   Diploma in Mineral Processing     

Job evaluation subgrade: C
Group SHEQ and CURA Administrator 1) Office Administration    Day to day management of official duties to the Group SHEQ Manager ,Consolidate weekly,monthly,quarterly  and annual SHEQ reports for the group, Filing and diary management for the Group SHEQ Manager and Officers, Arrange both internal and external meetings,Organize business travel and accommodation for the SHEQ Division, external Auditors and other business visitors,Provide general clerical services to the Division as require, Preparing presentations, Preparation of Group SHEQ Board packs Maintaining of stationery and other office supplies, CURA Administration   Creating Zimplats Domains in CURA,Generating reports using CURA software:All risk, task and control report,Detailed task report,ORA risk per page report,Residual risk trend report,Risk per page report,Risk register detailed report,Risk register summary, CURA database access control, Training users � WEB Clients,Facilitate risk reviews for Zimplats 
   CURA software proficiency
CURA Administrator
Basic User Training 
Advanced user
Report Design
CURA Web
Surveys 
 Miscrosoft Office Suite
MS Word
MS Excel
MS Powerpoint
MS Publisher
MS Outlook
 Risk management knowledge
 BMS Standards
 Communication skills
 Typing skills
 Clerical skills
 Secretarial skills
 Office Administration skills
 Time Management
 Planning and Organizing skills
 Interpersonal skills  Certificate/ Diploma in secretarial or Administration services
 Enterprise Risk management  Reports 
 Meetings

 Risk Reviews

 Organize business travel and accommodation for the SHEQ Division, external Auditors and other business visitors

          

Job evaluation subgrade: C