Group Recoveries and Special Assets Management Senior Officer  Collects debt through nurturing of distressed accounts and handing over unrecoverable debts for final collection through the bank's attorneys 1. Facilitates handover of security documents to lawyers to execute legal action.????
2. Conducts a maiden visit  with the respective lender to get an appreciation of the debtors operations if the handed over account is for rehabilitation purposes.
3. Compiles journals for accounts with judgement for manual interest posting by Finance Department.
4. Prepares monthly internal reports namely Excess report, Status report, Loan Book Anaysis, Tabled facilities, Insider Loans and ALCO report as well as a Quarterly Update for rehabilitation accounts.
5. Facilitates meetings with clients and conducts visits and follow ups to defaulting clients attending to any queries raised by the attorneys as well as pleadings from debtors.
6. Compiles note for file reports.
7. Compiles Induplum schedules  for defaulting clients to the Bank Attorneys.
8. Prepares a debt restructure/ extension proposal for consideration by the credit committees if a debt settlement agreement is reached.
9. Compiles end of month Asset and Liability Committee report.
10. Ensures security documents are kept in safe custody.
11. Liases with lending units.
12. Performs deeds searches for debtors properties up for execution at the Deeds office
13. Performs any other duties assigned by superiors. 
 Reports review
Meetings
Review of customer files and compliance to policies
   Undertake clients visits
 Lodge claims with the master of high court. 
 Negotiate repayment terms with debtors
 Develop action plans for recoveries cases.
 Diarising creditors meetings
   Degree -Economics/Banking & Finance/Mathematics , IOBZ Diploma, Masters in Business Adminstration 
  Professional Courses in Financial Engineering and Credit Management
 Debt Management and Recovery Courses
 3 years  Must have knowledge of legal processes 
 Must have knowledge on securities
 Must be able to prepare and interpret induplum schedules
 Must be able to prepare assessment reports.
 Must be able to prepare debt restructuring proposals.
 Must have finance and accounting skills.
 Must have relationship management skills.
 Must be able to work with minimal supervision
 Must have good analytical skills
 Must have good communication and negotiation skills
 Must be good at market intelligence gathering
  Decides when to schedule a meeting with a client.
 Decides whether to accept or reject a repayment proposal from a client.
 Decides on the recovery strategy -whether to hand over clients to lawyers for legal action or to engage them for a repayment proposal through an assessment report.
 Decides on the proper classification of an account handed over for rehabilitation or recovery.
 Decides when to lodge claims with the master of high court.
 Decides when to attend creditors meetings.
 Decides to accept or decline a proposed repayment plan offered by a debtor
  Managing emotional clients with properties up for execution
 Ensuring compliance to company`s policies and procedures
 Meeting set deadlines and budgets
 Negotiating debt settlement deals with customers


Job evaluation subgrade: C