District manager Personal Banker, Transaction Controller, Business Banker Oversees the operations of the Branch, ensuring increasing profitability, excellent customer service, marketing the bank�s products, risk compliance while growing a quality base of customers for the Bank. Gives direction and guidance to subordinates for the achievement of organisational goals 1. Oversees all branch operations and staff issues.
2. Manages existing bank/client relationships.
3. Markets bank products to grow branch income.
4. Implements effective monitoring and control mechanisms and develops a culture of compliance to procedures as a measure of preventing frauds on an on-going basis.
5. Facilitates credit risk evaluation , monitoring and recovery of bad debts.
6. Assesses borrowers and makes recommendations for advancement or otherwise of loans.
7. Makes credit decisions on predetermined limit?and oversees debt collection and arrears management.
8. Prepares branch budgets and manages the expenses of the branch in order to  achieve low cost to income ratios.
9. Ensures Branch returns are submitted on time.
10. Maintains and nurtures good relationship with internal & external stake holders.
11. Ensures physical branch management  inclusive of branch hygiene, signage, and physical signage.
12. Facilitates staff  recruitment /selection and development both by on the job and internal course training.
13. Desseminates and articulates information on group stratergy to branch staff.
14. Identifies staff areas of continuous development and exposes them to training both on the job and relevant courses.
15. Attends to Risk Management issues ensuring all audit issues are attended.
16. Performs any other duties assigned by superiors. 
 Performance Review  
Branch Audit 
Report Review 
District meetings 
Branch Inspection 
 Meetings 
Reports 
Vault cash checks 
Checking registers 
Teller cash checks 
  Plans on cash requirements for the branch
 Compiles list of prospective targets before undertaking weekly/monthly/yearly visits
 Branch staffing levels
   A degree in Banking and Finance or equivalent 
 IOBZ Diploma 
  A Master�s degree is an added advantage  6 years  Must have a  strong financial background 
 Must have thorough knowledge of banking regulations 
 Must pay attention to detail 
 Must have good budgeting and cost control skills 
 Must have excellent customer service skills 
 Must have excellent verbal & written communication skills
 Must have good judgment and decision-making ability
 Must be involved in community affairs for business development 
 Must be able to motivate and manage a team 
  Decides to lend money within set limit 
 Decides  whether to give a loan or not
 Decides whether  or not to grand an overdraft 
 Decides wether to maintain or close an account
 Decides whether or not to transfer a staff member
 Decides on resource utilization for the branch
 Decides training programmes for subordinates
 Decides when subordinates can take their annual leave
 Decides duty register for weekends and public holidays
 Decides which businesses deserve recommending for financing
 Decides on best approach to use for defaulting clients -eg engaging client's HR or proceeding through lawyers or engaging guarantors
  Managing difficult clients 
 Ensuring adherence to policies and procedures 
 Managing conflict among staff
 Ensuring adequate cash for all customers during peak periods 


Job evaluation subgrade: D