Finance and Administration Manager      None To provide and maintain Information and Communication Technology of the company to enable the company to make service provision to customers easier by processing data more quickly and updating of customers 1. Purchases all ICT hardware like computers, printers, copiers and electric gadgets like generators, responsible for their configuration, repair and maintenance.
2. Administers company system ERP called Navision. This entails managing security of the system, user training, user support, troubleshooting errors and making sure the system is up and running every minute and every day.
3. Drafts and implements Disaster Recovery Plans (DRP) to preserve important company data from the ERP database and Z-Drive - a knowledge database for the company.
4. Leads ICT Projects as a projects leader. This involves drafting of Project Initiation Document, then engage Consultants for our ERPs, Analysis of Company and User needs, Project costing, coordinating meetings with different stakeholders like System Developers and consultants, key users, management.  
5. Manages ERP/Navision Projects through drafting of the Project Plan, communicate to management the projects progress and challenges, implementation of the developed systems, testing developed objects, training of users on new system changes and maintenance of the ERP system.
6. Monitors and maintains communication systems like internet services, e-mails, PABX and phone extensions, VOIP, firewalls, routers, switches, fibre converters in liaison with different service providers.
7. Repairs and troubleshoots hardware issues like desktop computers, laptops, tablets, copiers, scanners, printers.
8. Oversees repair of electricity problems, generators breakdowns and purchase of new generators.
 Report Review 
Meetings 
Performance Management System
Error Reports
   Communicate Project Plans to management before a project commences. 
 Do monthly copier reconciliation for all rented copiers across branches.
 Do daily IT Work in Progress and share with Finance Manager
 Plans which computers are due for replacement per year and plans quarterly which ones to buy first.
 Plans quarterly preventive maintenance of computer for Harare and borders. 
 Plans system upgrades / software upgrades and anti-virus. 
 Plans Backup of Data - which data, what time, where to store it and how to do the backup
   Degree in Computer Science/Information Systems 
 Linux, Cisco, MSCE etc
  Diploma in Computer Science/Information Systems  3 years  Navision Knowledge.
 Networking Skills LAN and WAN, DHCP, DNS, Linux, Wireless Routers, fiber converters, switches and must be able to terminate UTP cables.
 Knowledge of firewalls, antivirus and network security. 
 Should have thorough knowledge of Backup and Disaster Recovery Procedures. 
 Should be flexible and be able to adapt to new technologies. 
 Should know computer hardware and software. 
 Should be able to work under severe or a lot of pressure. 
 Good communication skills
  Decides when to buy new hardware like computers, laptops, routers, switches etc.
 Decides when to service computers for Harare and other boarders.
 Decides when to change a user computer/laptop.
 Decides to change rental copiers if it is no longer performing.
 Decides to buy or restock computer consumables.
 Decides to change service provider of IT services
  Managing unusual errors emanating from ERP System 
 Repairing Computers/ Laptops failing to boot
 Attending to copier faults
 Managing projects change in scope, cost or timeframe
 Solving and communicating Zimra challenges to management, users and customers
 Solving borders connectivity
 Restoring data/database in case of system breakdowns


Job evaluation subgrade: C