ICT Manager  The incumbent is responsible for the upgrade and maintenance of all infrastructures � servers, networks, security, printing equipment, laptops and desktops. The incumbent ensures that the infrastructure is available and working in order for users to process their data and information NETWORK
1. Ensures network, internet and email availability;
2. Maintains and administers computer networks and related computing environments, including computer hardware, system software, applications software and all configurations;
3. Ensures availability and connectivity of the Central Securities Depository (CSD) system with the participants;
4. Plans, coordinates and implements network security in order to protect data, software and hardware;
5. Operates master consoles in order to monitor the performance of computer systems and networks and coordinates computer network access and use;
6. Monitors network performance in order to determine whether adjustments need to be made and to determine where changes will need to be made in the future;
7. Maintains logs related to network functions as well as maintenance and repair records;
8. Ensures that antivirus is available, up to date and working on all machines;
9. Produces reports on connectivity; 
10. Produces reports on infrastructure status.

SERVERS AND OTHER PERIPHERALS 
1. Designs, configures and tests computer hardware, networking software and operating system software;
2. Diagnoses hardware and software problems and liaises with vendors for repairs;
3. Performs data back- ups  and disaster recovery operations;
4. Analyses equipment performance records in order to determine the need for repair or replacement;
5. Researches on new technology, and recommends its implementation;
6. Maintains an inventory for parts for emergency repairs;
7. Coordinates with vendors and with company personnel in order to facilitate purchases.

 Daily tasks (Daily)
Weekly plans (Weekly)
Meetings  (Ad hoc )
Performance reviews (Quarterly)
 None  Weekly plans;
 Project plans;
 Plans for routine back-ups
   Minimum B.Sc. Information Systems, Computer Science or equivalent is required;  Recognized certification, CCNA, CISCO, Information Technology Infrastructure Library (ITIL), Microsoft, Linux or Oracle certification, CISA or equivalent;
 HP server certification;
 Microsoft certification an added advantage;
 5 years  Must have demonstrable skills in IT software and hardware trouble shooting;
 Must be familiar with hardware and software integration activities and procedures;
 Must have proven network development and implementation skills;
 Should be open minded, critical and innovative thinker;
 Must be a self-starter;
 Must be resourceful;
 Should be able and prepared to work under pressure and with minimal supervision;
 Must be highly organised and able to lead different work teams simultaneously
  Decides on network security measures;
 When to implement system updates;
 Solutions for hardware and software needs
  No control of external users of the system and their infrastructure;
 Lack of IT knowledge of users and co employees; 
 Network challenges;
 No laid out plan for dealing with participants


Job evaluation subgrade: C