Centre Coordinator   Service Provision
 Counsel clients and provide advice for family planning, sexually transmitted infections, HIV & AIDS
and other SRH services; assist in the treatment room during surgical procedures; including
screening and immunisation; examine clients and treat STIs and minor ailments; prescribe and
dispense drugs; undertake rapid HIV counselling and testing.
A low incidence of postoperative
infection.
External Relations
 Establishing and maintaining good relations with public and private provincial, district and
community stakeholders.
 With authorisation of the Centre Coordinator, complete, submit and share reports with stakeholders
and attend relevant stakeholder meetings.
Attendance at stakeholders
meetings
Reports submitted to
stakeholders
Team Supervision
 Conduct performance appraisals of all team members and establishing training needs
 Supervise the entire centre team, and ensure the duties of the Nurse Provider, Nurse Aide, Admin
Assistant are being executed as professionally as possible as per respective Job Frameworks.
 Retain accountability of all team members within the centre team
 Assist in orientation of new and existing team members
High performance, morale and
discipline within team members.
Low staff turnover
Client Care
 In line with MSI standards, provide care to all clients which is: Consistent, Reliable, Courteous,
Value for money, Prompt and Excellent, as perceived and judged by the customers; provide �vocal
local�, a MSI conversation technique used to relax clients during procedures.
 Provide high standards of client care and treatment, including pre and post operation care.
Excellent levels of client
satisfaction and a high incidence
of repeat visits.
Clinic Standards
 Practice high standards of infection prevention at all times; ensure clinic protocols are maintained
to MSI standards
 Maintain high standards in the centre as a whole, including management of organizational assets
and clinical equipment.
100% to all clinic standards
Record Keeping, Reporting and Stock control
 Taking necessary steps to ensure that SO guidelines are adhered to, that accurate records are
kept in the clinic, and that timely accurate reports are submitted to the Support Office in respect of:
Stock movements, Cash expenditures, Cash collections, Banking, Staff attendance, Service
statistics
 Taking steps to ensure that adequate, but not excessive stocks are maintained. Ensuring that
supplies are securely stored, controlled and accurately recorded.
 Participate in stock management, and report writing as determined by the Centre Coordinator.
Monthly reports being submitted
on time and with no queries
being raised.
No commodity stock outs
No reported and evidenced
pilferage of resources.
Budgetary Control
 Taking responsibility for costs to be contained within the approved annual budget. Striving for
income from services to meet or surpass budgeted forecasts.
Centre continuously operating at
a surplus and meeting budgeted
forecasts.
Job Framework, (Centre Team Leader)
2
Security and building maintenance
 Taking necessary steps to ensure that risk to all PSZ assets in the clinic are minimised, and that
the clinic building is maintained in a sound and secure way.
No incidents of theft, pilferage or
wastage. Centre Buildings being
kept to the Marie Stopes brand.
Marketing and Business Development
 Together with the other members of the Centre, contribute to ensuring that the centre activities are
cost effectively run; help generate additional clients, retain existing clients and �cross-sell� PSZ
services; liaise with CBDs; support and take part in promotional events.
 Liaising with other service providers (private and public), initiating promotional events, developing
and maintaining a referral network, arranging for signs and local advertising. Continuously
appraising client trends and the effectiveness of existing and new promotions.
Increase in CYPs.
CBD network with good
contribution to the centre�s
performance
Other Clinical duties
 Management of clients visiting the centre, including providing the required service.
 Management of waiting times, ensuring clients are not kept waiting longer than necessary.
 Assist in consultation of clients, providing counselling and advice on methods of contraception.
 Dispensing of authorised drugs to clients.
 Ensuring the daily checks and maintenance of routine and emergency equipment.
 Be well versed with clinical procedures and management of clinical equipment and clinical waste.
 Participate in the achievement of centre objectives as well as assist other team members to attain
them.
 Keep abreast with policies and procedures, maintaining continual update on current legislation,
health and safety.
 Provide cover for other team members in their absence; any other duties as assigned by the
Centre Coordinator     Diploma in Nursing/Midwifery. MCAZ (Forensic) License
 Community Nursing is advantageous
 Certificate or Training in sexual and reproductive health services 5 years Extensive knowledge of modern family planning practices and procedures.
 Thorough knowledge of the use and effects of various medical drugs.
 Thorough knowledge of general nursing practice.
 Basic knowledge of drug stock control systems.
 Ability to establish and maintain effective relationships with stakeholders and clients
Attitude/Motivation:
 Motivated personally and professionally to develop; willingness to travel as requested.
 Team leadership
 Strong commitment to the mission of PSZ  

Job evaluation subgrade: C