Director Of Operations  The main purpose of this role is to ensure smooth running of all
outreach teams offering high quality services, and achieving of set targets and goals of
Population Services Zimbabwe Ensuring that high quality services are offered at all outreach sites and that set
standards of clinical care are satisfied at all times by checking that all policies and
protocols adopted by PSZ regarding different services are being followed by all
staff. Also checking that all outreach sites and bases are well maintained and
comply with the standards of the medical council.
 Ensuring that all outreach teams have adequate stocks, operational fund,
equipment, and staff for the smooth delivery of service.
 Supervise all outreach team leaders so that they optimally contribute towards
achieving PSZ goals.
 Assist team leaders in staff planning, organizing their work, appraising them and
ensuring that they do the same for other staff, keep timesheets and maintain
accurate records of leave days.
 Planning, monitoring and evaluating the activities of the outreach teams so that they
function in line with PSZ corporate objectives. The Director of Operations has to
assist outreach teams to formulate periodic performance targets, review team
performance at monthly meetings, visits and discussion with staff. Attending to any
problems that might hinder the performance of the outreach team.
 Ensuring that monthly stock takes are in accordance with PSZ regulations.
 Consolidating outreach team leaders reports and submit timeously to the Director of
Operations. She/he has to give feedback to outreach teams through monthly
reports.
 Identifying training needs for outreach team staff and submitting them to the
Director of Operations and ensure trainings are done.
 Ensuring that both the sites and nurses have valid operating licenses. She/he has
to liaise with the Trainer to ensure timeous renewal of these licences.
 Work in liaison with the Marketing Officer to promote PSZ services locally.
 Represent PSZ at local stakeholder meetings as may be directed by management.
 Provide project reports to the Project Manager and Donors.
 Assist in coordinating other programmes as may be directed by management.
 Provide QTA reports for Outreach visits.
 Perform any other reasonable duties assigned by the Director of Operations.     Degree in nursing or diploma in nursing Valid licences for the following - Health Professions Council, Medicines Control
Authority of Zimbabwe and Nurses Council
 Family planning clinical course - essential
 Midwifery - desirable
 Diploma in Health Administration/Community nursing - desirable
 STI management 3-6 years High regard for confidentiality
 Good communication skills
 High regard for client care
 Team player with high regard for other people�s opinions.
 Self motivated and able to influence others positively.
 Able to work with minimum supervision.
 Knowledge of sexual reproductive health services.
 Extensive knowledge of clinical standards and quality care services.
 Family planning knowledge.
 Stock management and control.
PERSONALITY/SOCIAL SKILLS:
 Must be non-judgmental, respectful of individual rights.
 Enthusiastic.
 Approachable.
 Have a sense of duty and responsibility.
 Client focused.
 Honest and respectful of organizational assets, property, policies and procedures.
OTHER REQUIREMENTS
 Presentable
 Keenness to develop new skills
 Pro-individual choice  

Job evaluation subgrade: C