Country Director   Initiative, Persistence, Energy ,Enthusiasm,Drive,Results approach,Integrity,Commitment to personal development,Manage and maintain the highest quality and uniform standards of clinical services to our clients throughout the country including:-Client care- pertaining to all clinical aspects according to PSZ protocols and MSI,partnership manual.Surgical procedure standards and protocols.Pain control protocols,Instruments and other equipment. Safety standards and protocols.Contraceptive protocols, advice and provision.Completion of MSI�s "audit check list" for all clinics with every visit.Ensure client confidentiality is observed by all clinic staff and that the PSZ counselling protocol is strictly adhered to. Ensure that all nurses function within their scope of practice according to the Ministry of Health requirements, Ensure clinical policies are in place, well documented and well communicated to all staff.Ensure timeous and detailed recording, as well as efficient management of all complications and complaints based on set policies.Ensure superior client care standards are maintained at all times.To ensure all new and existing clinics are properly and timeously registered with all
regulatory bodies,To ensure all service providers have passed the MCAZ Forensic Exam.To keep the structural and general appearance of the clinics in a good and attractive state. (Cleanliness, paint, pictures, plants etc.)To ensure, with the co-operation of the local teams that the furniture, blinds,equipment, instruments, etc are in good condition,Ensure that an up-to-date inventory of all equipment, furniture etc is maintained.To oversee the maintenance and alterations of existing clinics where and when necessary.Immediate follow up on all service complaints.Ensure the decent appearance of all PSZ team members, including the wear of uniforms Ensure professional conduct by all clinic staff at all times. Undertake monthly monitoring visits to PSZ centres and outreach teams, with reports to SMT and the completion of clinic/camp scans. To ensure that all staff (including locums) meet the requirements of the organisation,as far as appearance, attitude, and qualifications are concerned. To ensure standardisation of exterior signage, d�cor, colours and equipment. To ensure record keeping, the use as well as maximum levels of all stock is strictly and accurately done, controlled, and reported on To work closely together with CD, DCD and Demand Generation Co-ordinator to decide on the position of premises for new clinics.To work closely with DCD when new clinics are opened and take responsibility for the layout and all the necessary building and alterations. Support the Regional Managers and DCD in forecasting client numbers for the first year for all proposed new clinics. Support clinic coordinators to maximise productivity. Assist the clinic coordinators in appointing their own teams. With the help of TDM, appoint new coordinators with the input of the DCD whenevernecessary.Arrange for the transfer/relief/rotation of team members when necessary.See that the optimum number of team members for each clinic is adhered to.Assist with performance problems within teams, and consult with DCD/CD whenever necessary. Identify appropriate training needs within teams and arrange for training in consultation with the Training and Quality Manager.Control extra hours and locums� utilisation.Effective communication and implementation of PSZ and MSI partnership manual,policies & procedures.E. Doctors,Assist the CD and DCD with the following,Assist with the sourcing of new doctors Arrange training for doctors regionally/internationally.Oversee doctor schedules in the country.Follow up and address all complaints from clients pertaining to doctors. Ensure that the standards and protocols of all procedures are adhered to.External RelationsRepresent PSZ at all external meetings with the Ministry of Health, Health Clustermeetings, Technical Working Groups etc.Ensure that company objectives and goals are clearly understood by all team members and committed to:Ensure PSZ accommodates clients at all times at their convenience by allowing flexible working hours to accommodate these clients.To play an important role as a member of the PSZ Senior Management Team.To have an input into the annual budgeting process To avail your services when needed, Assist the CD on any other duties that may be assigned from time to     MBChB, Registration with the MDPCZ or a Degree in Nursing, Midwifery or related field, with a Masters qualification   Relevant management or supervisory experience, Knowledge and experience of Family Planning procedures,IT literacy: good knowledge of Word, Excel, Access, e-mail systems and the internet,Master�s degree would be advantageous,Driver�s Licence essential  

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