Program Coordinator  The incumbent is responsible for planning, developing and implementing a strategy for the ICT function including hardware, software & applications and networking solutions for the ERC and its programs.  Develops and implements an information technology and data security compliance policy
 Develops an annual review schedule
 Applies security policies and maintains accurate records
 Trains and orients staff on implementation of the policy 
 Performs security system administration 
 Develops and maintains databases for programming 
 Stores and maintains internal and external data 

2. Develops and improves online mobile and social media platform applications for citizen engagement
 Develops and maintains crowdsourcing platforms
 Provides platform setup and usage support and maintenance services to programming
 Stores data and platforms records for future programming  
 Provides technology system procedure�s manual and training to program staff 
 Conceptualizes and develops unique citizen reporting platforms that enables citizen action
 Engages with software development Consultants and data coders for troubleshooting and structure development

3. Interprets organisation�s programming data into Geographic Information Systems
 Develops GIS maps for programming 
 Provides GIS related information to organisation�s stakeholders 
 Provides institutional support to GIS related information 
 Updates GIS data by manual collection or sourcing from relevant GIS data source authorities
 Implements GIS technology into citizen platforms for crowdsourcing





4. Organisation Information Technology Infrastructure management
 Recommends IT components and operational budgets and forecasts to the Finance Manager.
 Ensures internal and external contracts, suppliers and service level agreements are contractually achieved and delivered.
 Undertakes day-to-day hands on ICT management, maintenance and support services across all sites.
 Maintains IT assets on an appropriate register including hardware and software assets and license agreements.
 Performs any other duties as assigned by management.

Working Conditions
 Project officers usually work in an office environment but the mission of the organisation may sometimes take them to non-standard workplaces.
 Project Officers work a standard work week but may be required to work some evenings and weekends to monitor program work

     Minimum B.Sc. Information Systems, Computer Science or equivalent  Recognized certification, CCNA, Microsoft, Linux or Oracle certification, CISA or equivalent 4 years  Must have proven system development and implementation skills;
 Ability to analyse and deal with complex IT system development issues is needed;
 Must have a proven track record and competence in project proposal formulation, management and implementation;
 Must be able to provide IT user support;
 In addition, the incumbent must be knowledgeable in the following areas: Applications Programming, Website Development, ICT Project Management, ICT Management (Hardware, Networks, Software, E-mail, Internet, Security, Anti-viruses and troubleshooting), and Strategic Enterprise Management.

Personal Attributes
 Behave Ethically: Understand ethical behaviour and business practices, and ensure that own behaviour and the behaviour of others is consistent with these standards and aligns with the values of the organisation
 Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organisation.
 Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
 Creativity/Innovation: Develop new and unique ways to improve operations of the organisation and to create new opportunities
  

Job evaluation subgrade: C