Chief Executive Officer Underwriter, Claims Processor The Technical Manager formulates, implements and reviews strategies for all the insurance programs and other revenue generating units run by council and provides internal and external technical advisory services on all risk and insurance related matters. Formulate, implement and review strategies for the insurance programs and other revenue generating units run by the Council, Prepare and review financial  budgets for all the insurance programs as well as other revenue generating units run by the Council, Participate in the formulation of marketing material of ICZ products, Managing agencies of the various insurance programs run by the Council, Negotiate, design, implement and review reinsurance program for the insurance programs run by the Council, Design, review and implement underwriting and claims management policies for all the insurance programs run by the Council, Provide secretarial services to the Commitees of Council, Manage the risk and insurance program for the Council, Provide internal and external technical advisory services on risk and insurance related matters, Oversee the management of  staff in the Technical Department and Chair the Technical Department meeting, Manage stakeholder relationships. Coordinates, review and assist in the drafting of responses to queries and complaints, Review and Edit Technical articles for the  PR department and Website before publication, Provide technical speccifications for the IT system relating to the insurance program. Provides technical specifications and unser requirements for Councils IT systems, Prepare and present monthly operating reports of the insurance programs to the respective ICZ committtes, Review technical department reports as well as external actuarial reports for the insurance programs. Ad hoc authorisation and report review, monthly meeting by the executive officer   Prepare  five year budget and rolling annual budget  for  the insurance program, Plan  for the  ICZ committees meetings, Plan for the technical departmental meeting, Plan for adhoc techical department audits, Plan on schedule of visiting  ICZ agents  Degree in Insurance and Risk Management, MBA or a post graduate qualification in a relevant field  5 years relevent experience in the Insurance Industry Must be able to prepare insurance operations budget, Must be able to provide insurance quotation, Must be able to review claims, insurance portfolio and do a technical analysis of an insurance portfolio, Must be able to prepare and present risk and insurance technical papers at various level, Must have strong appreciation of insurance practice, Must have a deep undersstanding of the scope of cover of various policy wording, Computer literate and have an understanding of insurance systems, Strong interpersonal and communication skills, Problem solving skills, Strong negotiation skills, Good report writing skills

 Decides on the strategies to be adopted for the various insurance program run by the Council, Decides on the performance targets for the Technical department that will be incorparated into the budget, Decides on the key performance targets for the department and staff in the department, Decides  on which assessor/loss adjusters to be on the panel of assessors for  Council and which one to be appointed on a particular loss,Decides on the training and development plan for the staff in the Techinical Department, Decides on most appriate response to a number of  queries from the general public, Decides on the approvals of claims payment, Decides on the agenda items to placed for disccussion at ICZ Committes, Decides on  steps to improve operational  efficiency  of the Council busines Negotiation the best terms on reinsurance contracts, Resolving customer complaints and escalate issues to the responsible authorities, Dealing with substandard work by subordinates, Dealing with border line payments to the agrieved party, Recommendations on problematic claims and advice on litigation and arbitration. 

Job evaluation subgrade: D