General Manager   Develops and monitors an annual budget that incudes human resources services, employee recognition and ensuring there is an effective rewarding system such as benefits administration, bonuses and raises. 
 Leads the development of department goals, objectives and systems. 
 Establishes HR departmental measurements that support the accomplishment of the company's strategic goals.
 Manages the preparation and maintenance of such reports as are necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
Human Resources Information Systems
 Manages the development and maintenance of the Human Resources sections of both the company website, particularly recruiting, culture, and company information; and the employee Intranet, wikis, newsletters, and so forth.
 Manages employee communication and feedback through such avenues as company meetings, suggestion programs, employee satisfaction surveys, newsletters, one-on-one meetings and Intranet use.
Recruitment and Selection
 Recruitment and Selection policy formulation and implementation 
 Identify staffing needs for the year with the line managers 
 Develops and monitors an annual budget that includes staffing costs.  
 Establishes and leads the standard recruitment and hiring and retention practices and procedures necessary to recruit, hire and retain the right talent.Chairs any employee selection committees or meeting.
Training and Development
 Training policy formulation and implementation, training programme / budget for the year to be in place at the beginning of the year.
 Coordinates all Human Resources training programs and assigns the authority/responsibility of Human Resources and managers within those programs.
 Provides necessary education and materials to managers and employees including workshops, manuals, employee handbooks and standardized reports.
 Establishes HRM training programs that are integrated with company�s mission and values) for eg in-house employee training system that addresses company training needs including training needs assessment, new employee orientation, management development, production cross �training, the measurement of training impact and training 
 Maintains employee training records

Employee Performance Management
 Establishes and maintain Performance review policy and timelines Leads the implementation of the performance management systems that includes performance development plans and employee development programs to ensure that organisational goals are met and surpassed.)
 Maintains Performance records for employees
Employee Relations
 Formulates and recommends Human Resources policies and objectives for the company on any topic associated with employee relations and employee rights.
 Determines and recommends employee relations practices necessary to establish a positive employer �employee relationship and promote a high level of employee morale and motivation, conducts periodic surveys to measure employee and employee engagement.
 Coaches and trains managers in their communication, feedback, recognition, and interaction responsibilities with the employees who report to them. Makes certain that the managers know how to successfully, ethically, honestly, and legally communicate with employees.
 Conducts investigations when employee complaints or concerns are brought forth.
Disciplinary Handling 
 Work hand in hand with Line Managers in resolving disciplinary issues (eg non �performance, terminations, grievances.
 Ensure that non managerial employees operate in accordance with the NEC Code of Conduct and management operate in accordance with the Labor Act.
Compensation
 Help inform the company wage and salary structure, pay policies, and oversees the variable pay systems within the company including bonuses and raises.
 Leads competitive market research to establish pay practices and pay bands that help to recruit and retain superior staff.
Benefits
 With the assistance of the Finance Manager, obtains cost-effective, employee-serving benefits; monitors national benefits environment for options and cost savings. 
 Alignment of the bonus structure with MyCash goals.
Law /HR compliance 
 Leads company compliance with all existing governmental and labour legal and government reporting, maintains minimal company exposure to lawsuits. 
Organization Development 
 Designs, directs, and manages a company-wide process of organization development that addresses issues such as succession planning, superior workforce development, key employee retention, organization design, and change management.
 Manages a process of organizational planning that evaluates company structure, job design, and personnel forecasting throughout the company. Evaluates plans and changes to plans. Makes recommendations to executive management.
 Play in leading role in identifying and monitoring the organization's culture so that it supports the attainment of the company's goals and promotes employee satisfaction
 Recruitment and Selection  Recruitment and selection policy 
 Job Adverts posts internally/externally 
 Shortlisting score sheets -Shortlisting of candidates 
 Signed Interview scoring sheets �Interview process
 Background check feedback from previous employers and security checks
 Signed employment contracts 
 Signed Induction training forms
Training & Development
  Assessment of training needs conducted with all line managers
 Training budget and calendar compiled, sign-off and distributed
 Produce and present a bi-annual report of training value add (past / present)
 Job descriptions and PDPs in place for all BU managers
Performance Management  Performance management review / PDP policy
 Assist in producing Performance Appraisal reports, signed by both line managers and employees
 Signed Monthly Probationary performance appraisals
 Performance feedback to employees. 
 Lead in the establishment of improved systems  and areas of improvement for underperforming employees
Disciplinary














  Disciplinary Policy and procedure /signed off by management
 Signed Acknowledgement forms for code of conduct
 Liaise with NEC with regards to Disciplinary hearings for non-managerial staff
 Signed disciplinary outcome letters from disciplinary hearings
HR Compliance  Formulates and recommends Human Resources policies and objectives for the company on any topic associated with employee relations and employee rights.
 Signed off Policies Acknowledgement forms by all employees.
 Ensure staff welfare is complying with law regulations, ensure staff has all the resources needed to do their work.



Motivation and Retention of Staff  Conducts periodic surveys to measure employee satisfaction and employee engagement.
 Motivational initiatives 
Human Resource Information systems  Regular company meetings, 
 suggestion box and email, 
 employee satisfaction surveys, 
 newsletters, 
 one-on-one meetings 
 Intranet use.
Reward
Management/Compensation  Signed Pay policies 
 Job grading system in place.
 Monthly submission of Payroll stuff to the Payroll Department. (Leave forms, contracts, pay changes, Commission and overtime, master data templates, terminations.)

Maintaining Organisational structure  Signed organograms that are up to date.
 Job Grading system for employees
 Job Evaluation 
Employee record keeping  Signed Master data template
 Employee Personal files
 Updated Electronical Data records
        MS Office Skills
Writing and Verbal Communication Skills
Numerical Skills
Relevant Business Process Knowledge,Strategic Responsibility
Problem Solving
Decision Making
Communication
Innovation,Integrity
Orientation to internal and external client
Commitment to organization objectives
Positive and dynamic attitude
Specific for Managers and other supervision levels *
Operate independantly 
Very high levels of energy


  

Job evaluation subgrade: D