iPhone vs. Android

I do realize that it comes down to the operating systems of each, but I have my issues with both the Android OS and many of the flagship phones it is put on, so I am quite willing to debate on all fronts. Starting with the one topic you brought up- Maintenance: Apple has far surpassed Google in maintaining their mobile operating system. Although the systems themselves have been updated fairly often, iOS is able to get to the iPhone much easier than Android is to an Android-based phone. The reason for this is because Google makes the software, whereas other people like Samsung make the hardware. Google creates the software to run on it's Nexus line, but everything else has to have some tailoring done before it can successfully run on that phone. Sometimes it takes months for this to happen, and whether or not it is done at all depends on the manufacturer. If they feel that it isn't a very necessary update, they don't push it to their devices. Apple has a very tight system in which, when an update is available, all phones capable of updating to it, receive a notification immediately on all devices. Because of this, Android has become extremely fragmented across many devices. On March 23rd of this year, statistics were shown from an adoption tracker showing that iOS 7, currently Apple's latest OS, had from 88 to 90% adoption rates, whereas, although it had been released only one month later than iOS 7, only 8% (8, not 80) of Android users were on the latest edition, Kit-Kat. Because of this, security is shaky. Hackers might find ways to break into one system, Google might fix the problem, but very few people, overall, will have the update. In the making of an operating system, security is one of the most important factors. Your mobile phone could hold cached credit card and bank-account information, email account access, other people's private contact information, and much more that a hacker would gleefully accept. Google does fairly well in updating their OS, but needs to figure out a way to get it to all the devices quickly and easily, otherwise it puts users at risk. Next, as I mentioned above Apple creates their own devices, form the software to the hardware. I will talk a little bit about why this makes them better: The software is designed to work with the hardware. This is huge. I think the best think I can do to show just how huge this is, is to point out an example of what happens when you don't do this. - The Galaxy S5, Samsung's' latest flagship smartphone, comes with a standard 16 GB of storage. Half of this is taken up right out of the box, because multiple companies want their name on it. Samsung and Google, and sometimes even the carrier the user chooses, all want to have their own special apps on there. Right out of the box, the GS5 has, on average, 60 apps. Many of them are what we call bloatware being multiple of the same kind of app. Google provides the gmail app, while Samsung provides their standard email app. Dropbox with it's free online storage app will come along-side Verizon's 'Verizon Cloud' app for the exact same purpose. The iPhone on the other hand has just enough of everything and comes with only 20 apps, a third of the GS5. You may ask, "well isn't more better? " and it is, except when you just have more of the same thing. To continue on about Apple's ecosystem, the support is much easier to work with since you only have to contact one company for all aspects of the device. If you're having trouble with iOS, or if your phone hardware failed, you can talk to the same person about both topics. An Android user would have to contact Google, whereas if there hardware failed, they would have to contact Samsung, LG, HTC, Motorola, or whichever company produced their phone to get it worked out. To pick up the ball on support: Apple is the number-one, best rated support company in the world. They are constantly there for you 24/7, and it is a very easy process to go through. You simply enter your devices serial number and then choose whether you want a phone call or to chat with someone. Either way, it's super fast, and super easy. You can call about the tiniest things like setting up your email account in the mail app, or about getting their screen replaced. Apple support s built of people from the callers country. Oftentimes, tech companies will hire foreigners that can barely speak English (or whichever language you speak) simply because they will accept lower pay. If a company is willing to spend more on customer support, it makes sense that it would be better than a company that isn't. I think I'll leave it at that for now. Sorry for giving you so much at once. ;)