[en] Nowadays, the rapid growth of mobile communications is changing the world towards a fully connected society. Current 4G networks account for almost half of total mobile traffic, and in the forthcoming years, the overall mobile data traffic is expected to dramatically increase. To manage this increase in data traffic, operators adopt network topologies such as Heterogeneous Networks. Thus, operators can de­ ploy hundreds of small cells for each macro cell, allowing them to reduce coverage hales and/or lack of capacity. The advent of this technology is expected to tremendously increase the number of nodes in this new ecosystem, so that traditional network management activities based on, e.g., classic manual and field trial design approaches are just not be viable anymore. As a consequence, the academic J literature has dedicated a significant amount of effort to Self-Organising Network (SON) algorithms. These solutions aim to bring intelligence and autonomous adaptability into cellular networks, thereby reducing capital and operation expenditures (CAPEX/OPEX). Another aspect to take into account is that, these type of networks generate a large amount of data during their normal operation in the form of control, management and data measurements. This data is expected to increase in SG due to different aspects, such as densification, heterogeneity in layers and technologies, additional control and management complexity in Network Functions Virtualisation (NFV) and Software Defined Network (SDN), and the advent of the Internet of Things (loT), among others. In this context, operators face the challenge of de ­ signing efficient technologies, while introducing new services, reaching challenges in terms networks, which are self-aware, self-adaptive, and intelligent. This dissertation provides a contribution to the design, analysis, and evaluation of SON solutions to improve network opera tor performance, expenses, and users' experience, by making the network more self-adaptive and intelligent. It also provides a contribution to the design of a self-aware network planning tool, which allows to predict the Quality of Service (QoS) offered to end-users, based on data al ­ ready available in the network . The main thesis contributions are divided into two parts. The first part presents a novel functional architecture based on an automatic and self-organised Reinforcement Learning (RL) based approach to model SON functionalities, in which the main task is the self-coordination of different actions taken by different SON functions to be automatically executed in a self-organised realistic Long Term Evolution (LTE) network. The proposed approach introduces a new paradigm to deal with the conflicts genera ted by the concurrent execution of multiple SON functions, revealing that the proposed approach is general enough to modelali the SON functions and their derived conflicts. The second part of the thesis is dedicated to the problem of QoS prediction. In particular, we aim at finding patterns of knowledge from physical layer data acquired from heterogeneous LTE networks. We propose an approach that not only is able to verify the QoS level experienced by the users, through physical layer measurements of the UEs, but it is a lso able to predict it based on measurements collected at different time, and from different regions of the heterogeneous network. We propose then to make predictions independently of the physical location, in order to exploit the experience gained in other sectors of the network, to properly dimension and deploy heterogeneous nodes. In this context, we use Machine Learning (ML) as a tool to allow the network to learn from experience, improving performances, and big data analytics to drive the network from reactive to predictive.

[es] Hoy en día, el rápido crecimiento de las comunicaciones móviles está cambiando el mundo hacia una sociedad completamente conectada. Las redes 4G actuales representan casi la mitad del tráfico móvil total, y en los próximos años se espera que el tráfico total de los dispositivos móviles aumente drásticamente. Para gestionar este incremento de tráfico de datos, los operadores adoptan tecnologías de redes como las redes heterogéneas. De esta manera, los operadores pueden desplegar centena res de pequeñas celdas por cada macro celda, permitiendo reducir zonas sin cobertura y/o falta de capacidad. Con la introducción de esta tecnología, se espera que incremente de manera sustancia l el número de nodos en el nuevo ecosistema, de manera que las actividades de gestión de las redes tradicionales, basadas en, por ejemplo, el diseño manual, sean inviables. Como consecuencia, la literatura académica ha dedicado un esfuerzo significativo al diseño de algoritmos de redes auto-organizadas (SON). Estas soluciones tienen como objetivo introducir inteligencia y capacidad autónoma a las redes móviles, reduciendo la capacidad y costes operativos. Otro aspecto a tener en cuenta es que este tipo de redes generan una gran cantidad de datos durante su funcionamiento habitual, en forma de medidas de control y gestión de datos. Se espera que estos datos incrementen con la tecnología SG, debido a diferentes aspectos como los son la densificación de redes heterogéneas, la complejidad adicional en el control y la gestión de la virtualización de las funciones de redes (NFV) y las redes definidas por software (SON), así como la llegada del internet de las cosas (loT), entre otros. En este contexto, los operadores se enfrentan al reto de diseñar tecnologías eficientes, mientras introducen nuevos servicios, consiguiendo objetivos en términos de satisfacción del cliente, en donde el objetivo global del operador es la construcción de redes auto-conscientes, auto-adaptables e inteligentes. Esta tesis ofrece una contribución al diseño y evaluación de soluciones SON para mejorar el rendimiento de las redes, los costes y la experiencia de los usuarios, consiguiendo que la red sea auto-adaptable e inteligente. Así mismo, proporciona una contribución al diseño de una herramienta de planificación de red auto-consciente, que permita predecir la calidad de servicio brindada a los usuarios finales, basada en la explotación de datos disponibles en la red.