[en] In a health emergency situation, the degree of public compliance with orders from health authorities and governments can significantly affect the course of the pandemic. Based on the assumption that (non-)compliance with the authorities? recommendations is directly linked to trust in the sources of information, in this article, we discuss the concrete case of the Portuguese government communication during the beginning of the second wave of the disease. In the con-text of an international investigation of the European Public Relations Education and Research Association Com-Covid network, an online survey was applied to 460 Portuguese citizens be-tween October 7 and November 11, 2020. For this paper, we analyzed a section of the survey with questions regarding the sources of information that inspire greater confidence among the Portuguese population and their opinion on the management of government communication. The surveys were coded and entered in the SPSS statistical software. The study concluded a positive perception of government communication among respondents but that the Portuguese consider healthcare personnel to be more reliable sources of information than the media or gov-ernment authorities. Regarding the gender issue, it was concluded that women trust the govern-ment more and have a better opinion about the authorities? communication. Regarding age, it was found that young people are the ones who trust more the authorities and the media, while at the same time being the most critical of the government?s performance in managing the crisis. In general, respondents showed little confidence in digital social networks and digital influencers as a source of information about covid-19, and the higher the academic degree, the lesser confi-dence respondents have in influencers and digital social networks.

[pt] Numa situa??o de emerg?ncia sanit?ria, o grau de cumprimento p?blico das ordens governamentais das autoridades de sa?de pode afetar grandemente o curso da pandemia. Partindo do pressuposto que o (in)cumprimento das recomenda??es das autoridades est? diretamente ligado ? confian?a nas fontes de informa??o, neste artigo, discutimos o caso concreto da comunica??o governamental de Portugal durante o in?cio da segunda vaga da doen?a. No contexto de uma investiga??o internacional da rede European Public Relations Education and Research Association Com-Covid, foi aplicado um inqu?rito online a 460 cidad?os portugueses entre 7 de outubro e 11 de novembro de 2020. Para este trabalho analisamos uma sec??o do inqu?rito com quest?es relativas ?s fontes de informa??o que inspiram maior confian?a junto da popula??o portuguesa e ? opini?o dos portugueses sobre a gest?o da comunica??o do governo. Os inqu?ritos foram codificados e inseridos no software estat?stico SPSS. O estudo concluiu que sobressai uma perce??o positiva sobre a comunica??o governamental entre os inquiridos, mas que os portugueses consideram os atores do campo da sa?de fontes de informa??o mais confi?veis do que os media ou as autoridades governamentais. Em rela??o ? quest?o de g?nero, concluiu-se que as mulheres confiam mais no governo e que t?m tamb?m melhor opini?o sobre a comunica??o das autoridades. No que concerne ? idade, verificou-se serem os jovens quem mais confia nas autoridades e nos media, ao mesmo tempo que s?o os mais cr?ticos do desempenho do governo na gest?o comunicacional da crise. De maneira geral, os inquiridos demonstraram pouca confian?a nas redes sociais digitais e nos influenciadores digitais como fonte de informa??o sobre a covid-19, sendo que quanto maior ? o grau acad?mico menor ? a confian?a dos inquiridos nos influencers e nas redes sociais digitais.