## Northampton Borough Council Overview And Scrutiny Action Plan: Scrutiny Panel - Dementia Friendly Town Response And Action Plan In Response To The Recommendations From Scrutiny Panel

Proposed dates for monitoring implementation of accepted recommendations Report received by Cabinet
Monitoring activity
Monitoring complete
 March 2018
February 2019 June 2020
Recommendation 1:   Northampton Borough Council works towards "Dementia Friendly Status for Northampton" being achieved. A Dementia Friends Champion is nominated to lead on this work. Action
Implementation/responsibility by:
Resources required/available
A Dementia Friends Champion (DFC) to be nominated to lead on 
 Marion Goodman
Officers Time
April 2018 
Louise Musson - Call Care Manager appointed to lead on the work for Dementia 
Date to be added by O&S Committee when agreed monitoring is completed
Target date
Achievement/Completed

the work required. Work towards Northampton being a Dementia Friendly Town (DFT) in liaison with the Northampton DAA, Northamptonshire DAA and University of Northampton.

## Friendly Town

NBC have become a member of the Northampton and Northamptonshire Dementia Action Alliance (DAA). Louise Musson (NBC) is Chair of the Northampton DAA and Deputy Chair for the Northamptonshire DAA. The Northampton DAA has now applied for 'working towards Dementia Friendly Community' Status. This will be confirmed in January 2019.  At which point they will be able to start evidencing the work being carried out throughout Northampton to support the town gaining Dementia 

## Friendly Community Status. Northampton Dementia Action Alliance Has Now Been Given 'Working Towards Dementia Friendly'. This Allows Nbc To Use The Logo Which Demonstrates Our Commitment To People Living With Dementia.

Work has been suspended on this until after lockdown. Organisations working with People living with Dementia continue to support their clients during Covid-19 but other work to raise awareness has been put on hold until after lockdown. 
Target date
Achievement/Completed
Recommendation 2: A Dementia Forum is established. Northampton Interfaith Forum (NIFF) is Invited to join the Forum. Action
Implementation/responsibility by
Resources required/available
Northampton Forum (Dementia Action Alliance) to be established.
 Louise Musson 
Officers Time
April 2018
Completed - Northampton has a DAA which is currently chaired by Louise Musson (NBC).
Interfaith Forum to be invited to join. Recommendation 3:  Northampton Borough Council registers with the Alzheimer's Society as part
of the Dementia Friendly Recognition Scheme. 
Action
Implementation/responsibility by
Resources required/available
 Louise Musson and Lead Officers for each area
Internal Dementia Strategic Working Group to be formed from all the key areas of 
 Officers Time
 April 2019
This group has started working in the individual service areas including museum services and NIFF has been invited to form part of the Northampton DAA and have since joined. One of the local churches has held a Dementia Friendly Service and are looking to make this a regular event and open it out to other churches.
Target date
Achievement/Completed

NBC.  This will enable a review of best practice in the organisation for people living with dementia and their carers and work towards fulfilling the Alzheimer's criteria for becoming a DF organisation.

Northampton Borough Council will register as an organisation 'working towards DF community/organisation.

community safety and partnership.  Further regular meetings of the whole working group have been diarised commencing in February 2019

Group met in April, the following proposals were discussed:-
January 2019

NBC to have DF champions in key areas i.e. OSS.

DF information sessions should be added to the staff induction.

All existing public facing staff to have DF information session, this could be added as an objective in this year's appraisal.

LM to look at on line DF information sessions.

HR to review carers 
policy which will 
include Carers of people living with Dementia.

Planning will consider people with Dementia when sending out their public engagement letters.

Museums are considering people with dementia during the design of the new museum.

Museums will continue running their DF café.

OSS will consider the environment for people living with dementia and ensure 

all front facing staff have DF information sessions.  They will look at some of their team attending champion training to support this.

Call Care will have an information table in the OSS during Dementia Awareness Week 
WB 20th May.

Still awaiting Dementia Champion training for staff.  Alzheimer's society have suspended inductions during covid- 19 We are looking forward to working with the museum to look at activities for people living with dementia. 

## Recommendation 4:  Dementia Friends Information And Training Is Included In Both Councillor And

staff inductions.
Action
Implementation/responsibility by
Resources required/available Officers Time
HR, Training & Development, Health and Wellbeing
DF Champions training needed for a number of staff, to ensure DF information sessions are provided.
Champion Training for Officers which is Free from the Alzheimers organisation.
DF information sessions to be provided to all new staff and Councillors.

## Recommendation 5:  A Councillor Champion For Older People, Focussing On Dementia Is Appointed.

As part of the DAA, Northampton Borough Council will be recognised as one of the leads for working towards Dementia Friendly Northampton.  This will be confirmed January 2019.
Target date
Achievement/Completed
 April 2019
 This will form part of the work of the NBC strategy Still awaiting Dementia Champion training for staff.  Alzheimer's society have suspended inductions during covid- 19 group.
| Target date                                                                                                             | Achievement/Completed                                            | Action                  | Implementation/responsibility    |
|-------------------------------------------------------------------------------------------------------------------------|------------------------------------------------------------------|-------------------------|----------------------------------|
| by                                                                                                                      |                                                                  |                         |                                  |
| Resources                                                                                                               |                                                                  |                         |                                  |
| required/available                                                                                                      |                                                                  |                         |                                  |
| Marion Goodman                                                                                                          | Appoint Councillor for                                           |                         |                                  |
| Older People                                                                                                            |                                                                  |                         |                                  |
| None                                                                                                                    | April 2018                                                       | Cllr Anna King, Cabinet |                                  |
| Member for Community                                                                                                    |                                                                  |                         |                                  |
| Engagement and safety is                                                                                                |                                                                  |                         |                                  |
| the Councillor Champion for                                                                                             |                                                                  |                         |                                  |
| Older People                                                                                                            |                                                                  |                         |                                  |
|                                                                                                                         |                                                                  |                         |                                  |
| Target date                                                                                                             | Achievement/Completed                                            |                         |                                  |
| Recommendation 6:                                                                                                       | The Dementia Friends Champion liaises with the local churches in |                         |                                  |
| Northampton to ascertain what Groups are currently available and whether further Groups such as Care and Share could be |                                                                  |                         |                                  |
| introduced.                                                                                                             |                                                                  |                         |                                  |
| Action                                                                                                                  | Implementation/responsibility                                    |                         |                                  |
| by                                                                                                                      |                                                                  |                         |                                  |
| Resources                                                                                                               |                                                                  |                         |                                  |
| required/available                                                                                                      |                                                                  |                         |                                  |
| Louise Musson                                                                                                           | Officers Time                                                    | April 2019              | Stephanie De Vally from          |
| Northamptonshire Police is                                                                                              |                                                                  |                         |                                  |
| progressing this action as                                                                                              |                                                                  |                         |                                  |
| part of her contribution to                                                                                             |                                                                  |                         |                                  |
| the Northampton DAA.                                                                                                    |                                                                  |                         |                                  |
| DFC to liaise with NIFF                                                                                                 |                                                                  |                         |                                  |
| and other church groups                                                                                                 |                                                                  |                         |                                  |
| to establish a database                                                                                                 |                                                                  |                         |                                  |
| of Dementia Support                                                                                                     |                                                                  |                         |                                  |
| Groups within                                                                                                           |                                                                  |                         |                                  |
| Northampton.                                                                                                            |                                                                  |                         |                                  |
| LM liaising with St Peters                                                                                              |                                                                  |                         |                                  |
| Recommendation 7:                                                          | The Dementia Friends Champion has dialogue with the Transport Manager of   |
|----------------------------------------------------------------------------|----------------------------------------------------------------------------|
| UNO and the Head of Vulnerable Persons, Northants Police, regarding        |                                                                            |
| training for drivers of UNO around raising awareness of those living with  |                                                                            |
| dementia.                                                                  |                                                                            |
|                                                                            |                                                                            |
| Action                                                                     | Implementation/responsibility                                              |
| by                                                                         |                                                                            |
| Resources                                                                  |                                                                            |
| required/available                                                         |                                                                            |
| NBC Strategic Group                                                        | Officers Time                                                              |
| work of the NBC strategy                                                   |                                                                            |
| group.                                                                     |                                                                            |
| The NBC Strategic                                                          |                                                                            |
| Working Group will                                                         |                                                                            |
| liaise with UNO and                                                        |                                                                            |
| other transport                                                            |                                                                            |
| providers via the Bus                                                      |                                                                            |
| Station User Group to                                                      |                                                                            |
| support them with                                                          |                                                                            |
| raising awareness of                                                       |                                                                            |
| Dementia and their                                                         |                                                                            |
| carers.                                                                    |                                                                            |
| Recommendation 8:                                                          |                                                                            |
|                                                                            |                                                                            |
| The Dementia Friends Champion works with the Assistant Chief Executive,    |                                                                            |
| Northamptonshire Carers, regarding the introduction of ID cards for carers |                                                                            |
| when travelling with someone living with dementia.                         |                                                                            |
| Action                                                                     | Implementation/responsibility                                              |
| by                                                                         |                                                                            |
| Resources                                                                  |                                                                            |
| required/available                                                         |                                                                            |
Church who are running a DF café and offering DF church services.
Target date
Achievement/Completed Both UNO and Northamptonshire Carers are members of the DAA.
Target date
Achievement/Completed
|  NBC Strategic Group     |
|--------------------------|
| work of the NBC strategy |
| group.                   |
| The NBC Strategic        |
| Working Group will       |
| liaise with UNO, other   |
| transport providers and  |
| Northamptonshire         |
| Carers via the Bus       |
| Station User Group to    |
| discuss the introduction |
| of carer ID cards.       |
| .                        |