## Outcomes Framework For Museums, Libraries And Archives

April 2010 

## Introduction

Delivering outcomes Museums, libraries and archives contribute to a wide range of positive outcomes for communities. The 2007 Local Government and Public Involvement in Health Act shifted local government performance management from a service based to an outcome based framework. This presented a major opportunity for the whole sector to demonstrate its value to communities as it is about place shaping and improving quality of life in local areas, to which our sector has so much to offer - irrespective of who the provider is. The challenge is to be clear about what the contribution of museums, libraries and archives is, and to be able to include this within local, service and institutional performance management frameworks. 

The role of museums, libraries and archives and Local Area Agreements In 2009, MLA commissioned DC Research to undertake a piece of research looking at the role and positioning of the museums, libraries and archives sector in Local Area Agreements (LAAs) and Sustainable Communities Strategies (SCSs) across England. This research is entitled, The role of museums, libraries and archives and Local Area Agreements. 

DC Research found that, though the museums, libraries and archives sector is frequently acknowledge to play a role in creating and sustaining prosperous communities, it could be more embedded in delivery plans and carve out a more concrete role with Local Strategic Partnerships (LSPs) to secure its place in local delivery. 

The report identified the following success factors and challenges in engagement with LSPs and LAAs: 

## Successful Engagement Factors:

- 
A well established 'ethos' of culture, valued by key senior partners 
- 
Strong evidence and advocacy skills of professionals 
- 
Ability to identify good practice and turn it into marketable evidence 
- 
A focus on engagement via approaches designed to support community cohesion/development 
- 
The ability to develop more collaborative approaches 
- 
Reputation for, and ability to, deliver 
- 
The level of influence of cultural partnership/key cultural partners 
Barriers and challenges: 

- 
Budgetary pressure 
- 
Lack of appreciation of the sector offer 
- 
Lack of clear tangible evidence about impact sector services has on LAA priorities 
- 
Lack of cultural champion at executive level 
- 
Perceptions that sector lacks strong commitment to achieving priorities other 
than its own 
- 
Changing skill sets of modern sector professionals 

## A Passion For Excellent: An Improvement Strategy For Culture And Sport

A Passion for Excellence. An Improvement Strategy for Culture and Sport sets a framework for improvement in the culture and sport sector and includes the mechanisms and tools to support self-improvement. It also clarifies the respective roles and responsibilities in delivering the strategy of all the major stakeholders in the culture and sport sector, in line with the National Performance Framework and the National Improvement and Efficiency Strategy. The strategy aims to create a strong framework to improve the quality, effectiveness and efficiency of culture and sport in the delivery of economic, social and environmental outcomes in local communities  
Since its introduction in 2008 A Passion for Excellence has underpinned a range of activity by MLA and our partners which has supported improvement in museums, libraries and archives in communities across the country. A Passion for Excellence - One Year On sets out the progress that has been made, and details the priorities for our improvement support in 2009/10. A comprehensive list of the support available to Councils from the Passion for Excellence partner agencies is also available on the IDeA website. An Integrated National Offer of Support to Councils will help local authorities to improve Culture 
& Sport Services, providing a comprehensive list of the support available to them from the culture and sport Non-Departmental Public Bodies and the Improvement and Development Agency (IDeA), under the Passion for Excellence work programme. 

Outcomes Framework for Museums, Libraries and Archives  
To help the sector demonstrate its contribution to the achievement of local priority outcomes, MLA has developed the Outcomes Framework. This sets out, against The National Indicator set for Local Authorities and Local Partnerships, where museums, libraries and archives have the greatest impact. In doing this, it identifies where the sector adds value in its own right, and thus strengthens the case for investment in museums, libraries and archives. The Outcomes Framework includes evidence of impact, and best practice, as well as suggestions for indicators that can be used.  
When you have identified those outcomes which your service seeks to contribute to, you can use this to construct or modify a performance management framework that supports what you want to do. See guidance on [link to section below] improvement planning. The production of the Outcomes Framework was announced in Securing Excellence, Delivering for Communities in 2007, which set out where its place in light of the new performance management arrangements. The Outcomes Framework has been delivered following consultation with stakeholders in central and local government, and with the sector. MLA is grateful for all the input received. This is not a new performance management system for the sector. Rather, it is a tool to better enable the sector to be clearer about its contribution to communities. Against key indicators within the national indicator set it outlines important sectoral contributions to communities, evidence of sectoral impact and best practice, and suggests performance indicators that local areas can use. In some places, it will be possible to get indicators that relate to museums, libraries and archives into the set that will be included within the LAA. In others, culture will not feature within this set. In these instances the Framework will assist the sector in identifying how they contribute to wider outcomes within their LAA, and using this to secure their place within council or organisational wide delivery plans for the LAA, and associated performance management arrangements. In this way the sector can best ensure that it is delivering against what is most important in its local area, and also that it can make a case for resources in order to be able to maximise its contribution.  
As well as not being a new sectoral performance framework, this should not be seen as the totality of museum, library and archive contribution to communities. This Framework will be updated in light of experience and new research and this will be done in conjunction with the stakeholders in the sector. Local services increasingly work in partnership to deliver outcomes for communities, and this trend will only continue with a shift to outcome rather than service based performance management. While the Outcomes Framework below relates to museums, libraries and archives, in many instances these contributions will be best delivered in partnership with other agencies, organisations, and partners from the public, private and voluntary sectors. This also reflects the fact that people do not access cultural and leisure opportunities in ways that respect neat sectoral boundaries, so it will often be appropriate for the contribution of museums, libraries and archives to be seen as part of a broader offer across culture and sport. This should then be reflected in planning, delivery and performance management.  

## Notes

1. To capture sectoral contribution to outcomes, MLA has developed two 
assessment frameworks. These can be used to evidence contribution to outcomes and within local performance management frameworks. Some incidences of how to do this are indicated within the Outcomes Framework, but we would recommend that local areas think creatively about how they can best use them.  
◦ 
Inspiring Learning for All is a framework which allows the sector to capture 
its contribution to learning outcomes.  
◦ 
Generic Social Outcomes is a framework which allows the sector to capture 
its contribution to social outcomes.  
2. MLA Research Resources website is a searchable database of research and 
evaluation reports, case studies and datasets and can be used by local areas to find evidence and best practice relating to the sector's contribution to outcomes. 
3. Indicators shaded in red are those where the museum, library or archive sector 
is cited within the indicator, or definitions for an indicator from the national indicator set.  

## National Outcome Set For Local Authorities And Local Partnerships

The Outcomes Framework for Museums, Libraries and Archives maps the sector's contribution to communities against the outcomes contained in the New Performance Framework for Local Authorities and Local Authority Partnerships: Single Set of National Indicators. It should be used alongside this.  
The Outcomes Framework has identified the key contributions which the sector makes and draws together evidence of impact and best  

## Changes To The National Indicator Set - April 2010

The 2010 Budget identified 18 indicators to be removed from the National Indicator Set from April 2010. For further information about the removal of these indicators see the Audit Commission website. These indicators have been removed from the Outcomes Framework, with the exception of NI 10. NI 10 - visits to museums and galleries was one of the indicators identified for removal. MLA has taken the decision to continue to fund collection of this indicator for the final year of the current round of LAAs. The last round of data collection for NI 10 will be in December 2010. It is important that Museums continue to measure participation regardless of whether or not there is a specific national indicator in the future. Measuring participation is vital for informing improvement, widening participation and making the case for delivery of outcomes at a local and regional level. 

Click on the links to go to the relevant section of the Outcomes Framework. 

- 
Stronger communities 
- 
Safer communities 
- 
Children and Young People - Be Healthy 
- 
Children and Young People - Stay Safe 
- 
Children and Young People - Enjoy and Achieve 
- 
Children and Young People - Make a Positive Contribution 
- 
Adult health and wellbeing 
- 
Tackling exclusion and promoting equality 
- 
Local economy 
- 
Environmental Sustainability 

## 

| Outcome                                    | National indicator    | Sector contribution    |
|--------------------------------------------|-----------------------|------------------------|
| Evidence of impact and/or best             |                       |                        |
| NI 1 % of people who                       |                       |                        |
| believe people from                        |                       |                        |
| different backgrounds get                  |                       |                        |
| on well together in their                  |                       |                        |
| local area PSA 21                          |                       |                        |
| (measured via the                          | Place                 |                        |
| Participating in culture promotes          |                       |                        |
| interaction between people of different    |                       |                        |
| backgrounds.  The sector provides          |                       |                        |
| cultural opportunities appropriate to      |                       |                        |
| particular places and communities.         |                       |                        |
| Survey                                     | )                     |                        |
|                                            |                       |                        |
| Stronger                                   |                       |                        |
| communities                                |                       |                        |
|                                            |                       |                        |
| Museums, libraries and archives provide    |                       |                        |
| opportunities for particular groups to be  |                       |                        |
| represented in cultural activity, and this |                       |                        |
| can improve their connectivity, visibility |                       |                        |
| and perception within a broader            |                       |                        |
| community.                                 |                       |                        |
| Datasets/suggested                         |                       |                        |
| practice                                   | indicators            |                        |
| Taking Part                                |                       |                        |
| Evidence of how users of                   |                       |                        |
| museums, libraries and archives feel       |                       |                        |
| about the communities in which they live.  |                       |                        |
| Museums and libraries -                    |                       |                        |
| National participation                     |                       |                        |
| indicators NI9 and NI10                    |                       |                        |
| Art and Islam at Birmingham Museums        |                       |                        |
| CIPFA statistics                           |                       |                        |
| on usage of                                |                       |                        |
| local museums, library and                 |                       |                        |
| archive services.                          |                       |                        |
| and Art Gallery (BMAG)                     |                       | has led to new         |
| relationships between the museum and       |                       |                        |
| the diverse communities in the West        |                       |                        |
| Midlands. It has also contributed to an    |                       |                        |
| improved understanding of Muslim           |                       |                        |
| cultures.                                  |                       |                        |
| Place Survey                               |                       |                        |
|                                            |                       |                        |
|                                            |                       |                        |
| Victoria State Government                  | Libraries             |                        |
| Building Communities                       | "libraries have the   |                        |
| propensity to enhance social capital       |                       |                        |
| through widening networks and providing    |                       |                        |
| an environment for interacting with other  |                       |                        |
| community members." (                      | Full report           |                        |
| ).                                         |                       |                        |
| A Tyne and Wear Museum Service/Bristol     |                       |                        |
| Socio-economic and                         |                       |                        |
| demographic user data                      |                       |                        |
| Museums and Art Gallery report             |                       | Museums                |
| provide family learning opportunities and  |                       |                        |
| evaluation of such activity.               |                       |                        |
|                                           |                       |                        |
|                                            | MUSE survey           |                        |
| * Museums                                  |                       |                        |
|                                           |                       |                        |
|                                            | PLUS survey           |                        |
| * Libraries                                |                       |                        |
|                                           |                       |                        |
|                                            | PSQG Survey           |                        |
| Archives                                   |                       |                        |
|                                            |                       |                        |
| * available by subscription                |                       |                        |
| Outcome                        |
|--------------------------------|
| Evidence of impact and/or best |
Datasets/suggested 
practice 
indicators 
Hands on at  the Horniman Museum in 
South East London ensures that the museum's collection of varied objects is used to engage the diverse south east London community. 
Local areas may wish to undertake their own surveys of participation by particular groups. See Active People 
Diagnostic (libraries and 
museums only) 
Renaissance London Refugee Heritage 
Report "The expression and recording of 
cultural heritage can be an effective vehicle for personal development . . . Working together, museums and community groups can foster dialogue on issues of heritage and identity and create environments in which people from different backgrounds can meet and work together. This takes them to the heart of what is required to strengthen and develop stronger social networks." 
Generic Social Outcomes 
Tyne and Wear Museum Service case study 
Place Survey 
Audit of Social Inclusion work in Archives 
 
(NCA) "The richness and wealth of the archival record can play an important role 
in developing, and underpinning, a wider 
understanding of different cultures and the 
 
| Outcome                                     |
|---------------------------------------------|
| Evidence of impact and/or best              |
| NI 4 % of people who feel                   |
| they can influence                          |
| decisions in their locality                 |
| PSA 21 (measured via the                    |
| Participation in culture helps create and   |
| maintain social capital that is an          |
| essential resource for civic participation. |
| Providing high quality cultural             |
| opportunity in a local area can develop     |
| community capacity and skills, and can      |
| also help people establish common           |
| ground and shared identities which          |
| provide the basis for common action and     |
| access to civic participation.              |
| Place Survey                                |
| )                                           |
| This is true both of core provision of an   |
| appropriate cultural offer in a local area, |
| and also in terms of project or             |
Datasets/suggested 
practice 
indicators 
contribution of those cultures to the past and present of our communities. In this way archives can promote tolerance and respect for other's cultures" 
MLA Community Archives and 
 
Sustainable Communities Report 
NCA Volunteering in Archives Report 
 
Localism, Governance and the Public 
CIPFA statistics on usage of 
local archive services 
Realm The sector's role in supporting civic 
participation  
PSQG Survey % users of 
archives who agree that archives contribute to society by supporting the rights of citizens 
A Cabinet Office paper notes the 
importance of culture in the creation and maintenance of social capital, and social capital's impact upon outcomes. Volunteering (please refer to NI6) MLA Community engagement and 
involvement resources 
| Outcome                                    | National indicator                    |
|--------------------------------------------|---------------------------------------|
| Evidence of impact and/or best             | Datasets/suggested                    |
| practice                                   | indicators                            |
| programme activity that deals with         |                                       |
| particular issues or challenges.           |                                       |
|                                            |                                       |
| Access to information is vital in          |                                       |
| supporting and enabling community          |                                       |
| involvement and there is an essential      |                                       |
| role for library and especially archive    |                                       |
| services in this regard.  Archives provide |                                       |
| access to information that meets a range   |                                       |
| of needs, including land ownership, court  |                                       |
| appearances, adoption and the whole        |                                       |
| range of Freedom of Information            |                                       |
| enquiries.  High quality archive services  |                                       |
| are essential to meeting the               |                                       |
| requirements of the Freedom of             |                                       |
| Information Act.                           |                                       |
| Report on Information Commissioner's       |                                       |
| Office                                     | (2007) Survey results:                |
| -                                          | Respondents who viewed as important   |
| being able to access information held      |                                       |
| by public authorities increases your       |                                       |
| knowledge of what they do increased        |                                       |
| from 54% in 2005 to 86% in 2007            |                                       |
| -                                          | Being able to access information held |
| by public authorities their accountability |                                       |
| and transparency 53% to 81%                |                                       |
| -                                          | Being able to access information held |
| by public authorities increases your       |                                       |
| confidence in them 51% to 81%              |                                       |
| Having access to information increases     |                                       |
| public trust and thus supports civic       |                                       |
| engagement.                                |                                       |
| -                                          | Being able to access information held |
| by public authorities increases your       |                                       |
| trust in them 51% to 72%                   |                                       |
| Outcome                                    | National indicator                    |
|--------------------------------------------|---------------------------------------|
| Evidence of impact and/or best             | Datasets/suggested                    |
| practice                                   | indicators                            |
| MLA Community engagement and               |                                       |
| involvement resources                      |                                       |
| NI 5 Overall/general                       |                                       |
| satisfaction with local area               |                                       |
| CLG DSO (measured via                      |                                       |
| the                                        | Place Survey                          |
| )                                          |                                       |
| Access  to information is vital in         |                                       |
| supporting and enabling community          |                                       |
| involvement and there is an essential      |                                       |
| role for library and especially archive    |                                       |
| services in this regard.  Archives provide |                                       |
| access to information that meets a range   |                                       |
| of needs, including land ownership, court  |                                       |
| appearances, adoption and the whole        |                                       |
| range of Freedom of Information            |                                       |
| enquiries.  High quality archive services  |                                       |
| are essential to meeting the               |                                       |
| requirements of the Freedom of             |                                       |
| Information Act.                           |                                       |
| Report on Information Commissioner's       |                                       |
| Museums and libraries -                    |                                       |
| Office                                     | (2007) Survey results                 |
| National participation                     |                                       |
| indicators NI9 and NI10                    |                                       |
| -                                          | Respondents who viewed as important   |
| being able to access information held      |                                       |
| by public authorities increases your       |                                       |
| knowledge of what they do increased        |                                       |
| from 54% in 2005 to 86% in 2007            |                                       |
|                                            |                                       |
| -                                          | Being able to access information held |
| by public authorities their accountability |                                       |
| and transparency 53% to 81%                |                                       |
| -                                          | Being able to access information held |
| by public authorities increases your       |                                       |
| confidence in them 51% to 81%              |                                       |
| Having access to information increases     |                                       |
| public trust and thus supports civic       |                                       |
| Outcome                                    |
|--------------------------------------------|
| Evidence of impact and/or best             |
| engagement.                                |
|                                            |
|                                            |
|                                            |
| Museums, libraries and archives have a     |
| strong track record of involving people in |
| the planning and delivery of services.     |
|                                            |
Datasets/suggested 
practice 
indicators 
- Being able to access information held 
by public authorities increases your trust in them 51% to 72%  
MLA Community engagement and 
involvement resources  
Taking Part  Evidence of the extent to 
which people feel engaged with the planning and delivery of MLA sector services 
Big Lottery Community Libraries: Libraries 
provided with grants under the Community Libraries programme have involved community representatives in their planning and decision-making processes. 
Community Archives contribute to a wide 
variety of positive outcomes for communities including encouraging 
engagement with local authority record 
offices and helping people to feel more 
| Outcome                                   | National indicator     | Sector contribution             |
|-------------------------------------------|------------------------|---------------------------------|
| Evidence of impact and/or best            | Datasets/suggested     |                                 |
| practice                                  | indicators             |                                 |
| connected to their local area.            |                        |                                 |
| Moving to Museum Trusts part one          |                        |                                 |
| and                                       |                        |                                 |
| part two                                  |                        |                                 |
| : Evaluation of trust governance          |                        |                                 |
| arrangements and advice on best           |                        |                                 |
| practice.                                 |                        |                                 |
| NCA                                       |                        | Volunteering in Archives Report |
|                                           |                        |                                 |
| Museums and Galleries Scotland,           |                        |                                 |
| Volunteering in Museums Report            |                        |                                 |
|                                           |                        |                                 |
|                                           |                        |                                 |
| NI 6 Participation in regular             |                        |                                 |
| volunteering CO DSO                       |                        |                                 |
| (measured via the                         | Place                  |                                 |
| Access to cultural opportunities and      |                        |                                 |
| participating in culture has an impact    |                        |                                 |
| upon how people feel about the place      |                        |                                 |
| where they live.                          |                        |                                 |
| Taking Part                               | Users of libraries and |                                 |
| museums are more satisfied with the       |                        |                                 |
| places in which they live than people who |                        |                                 |
| do not use libraries or museums.          |                        |                                 |
|                                           |                        |                                 |
| CIPFA statistics                          |                        |                                 |
|                                           |                        |                                 |
| Survey                                    | )                      |                                 |
| Number of volunteers                      |                        |                                 |
| (archives)                                |                        |                                 |
| The cultural sector provides volunteering |                        |                                 |
| opportunities.  These contribute to       |                        |                                 |
| outcomes in a variety of ways -           |                        |                                 |
| increasing community capacity,            |                        |                                 |
| providing experience that can enhance     |                        |                                 |
| CLG Citizenship Survey                    |                        |                                 |
| evidence of the                           |                        |                                 |
| incidence and impacts of volunteering.    |                        |                                 |
| Number of volunteer hours                 |                        |                                 |
| per week (archives)                       |                        |                                 |
| Taking Part                               |                        |                                 |
| evidence of the incidence and             |                        |                                 |
| impacts of volunteering in the cultural   |                        |                                 |
| Outcome                                   | National indicator                   |
|-------------------------------------------|--------------------------------------|
| Evidence of impact and/or best            |                                      |
| employability.  The extent to which these |                                      |
| opportunities are developed and           |                                      |
| exploited will impact on performance      |                                      |
| against the national indicator.           |                                      |
| Volunteering opportunities provided by    |                                      |
| the MLA sector include -                  |                                      |
| -                                         | User groups                          |
| -                                         | Conservation and cataloguing support |
| -                                         | Front of house                       |
| -                                         | Fundraising                          |
| -                                         | Governing bodies and boards          |
| -                                         | Community curating of exhibitions,   |
| content and displays                      |                                      |
|                                           |                                      |
| Community Archives                        |                                      |
Datasets/suggested 
practice 
indicators 
sector. 
Number of volunteers (culture and heritage) 
MLA Research Briefing 5: Effective use of 
volunteers 
Number of volunteer hours per week (culture and heritage) 
The key to successful volunteer 
management has been discovered by Tyne and Wear Museums (TWM), a 
Number of volunteers (culture and heritage) 
federation of 12 museums and galleries on Tyneside, through successful roll out of 
its innovative volunteer programme launched in 2005. Volunteering in 
Number of volunteer hours per week (culture and heritage) 
Museums, Libraries and Archives (2005)  
Evidence of the incidence and impacts of volunteering in the MLA sector: 
| Outcome                        | National indicator    |
|--------------------------------|-----------------------|
| Evidence of impact and/or best |                       |
|                                |                       |
|                                |                       |
Datasets/suggested 
practice 
indicators 
 
- 83% of organisations involved 
volunteers compared with 75% in 2001. Ninety-five per cent of museums involved volunteers compared to 79% of archives and 67% of libraries - 63% of organisations involved disabled 
volunteers - 49% thought that the skills volunteers 
developed helped them find paid employment - 74% of organisations indicated that 
they thought volunteering had helped volunteers participate in lifelong learning 
 
Community Archives research report, 
case studies and guidance on how community archives contribute to outcomes for local people. 
NCA Volunteering in Archives Report 
Museums and Galleries Scotland, 
Volunteering in Museums Report 
| Outcome                                      | National indicator    |
|----------------------------------------------|-----------------------|
| Evidence of impact and/or best               |                       |
| NI 7 Environment for a                       |                       |
| thriving third sector CO                     |                       |
| DSO (measured via the                        |                       |
| The third sector is a major provider of      |                       |
| cultural opportunities and facilitated       |                       |
| cultural participation.  Therefore, the      |                       |
| cultural sector directly makes a             |                       |
| contribution to the environment              |                       |
| necessary to a thriving third sector.        |                       |
| National Survey of Third                     |                       |
| Sector Organisation                          | )                     |
| In addition, opportunities to participate in |                       |
| culture create and maintain community        |                       |
| capacity which supports the environment      |                       |
| necessary to a thriving third sector.        |                       |
Datasets/suggested 
practice 
indicators 
Community Archives research report, 
case studies and guidance on how community archives to contribute to outcomes for local people. 
 
Volunteering (see above) 
Moving to Museum Trusts part one and 
part two: Evaluation of trust governance 
arrangements and advice on best practice. MLA Community Archives and 
Sustainable Communities Report 
NCA Volunteering in Archives Report 
Museums and Galleries Scotland, 
Volunteering in Museums Report 
 
| Outcome                        | National indicator                  | Sector contribution    |
|--------------------------------|-------------------------------------|------------------------|
| Evidence of impact and/or best |                                     |                        |
| NI 9 Use of public libraries   | The MLA sector provides museums and |                        |
| DCMS DSO (measured via         | museum services which are accessed  |                        |
| the                            | Active People Survey                | )                      |
Datasets/suggested 
practice 
indicators 
MLA Research Briefing 4: Increasing 
Report against indicator 
Attendance and Participation 
National participation indicators NI9 and NI10 MLA Research Briefing 6: Participation in Libraries and 
Museums at the Local Level: Summary findings from Active People Data 
| Outcome                                   | National indicator                  |
|-------------------------------------------|-------------------------------------|
| Evidence of impact and/or best            |                                     |
| NI 10 Visits to museums or                | The MLA sector provides museums and |
| galleries DCMS DSO                        | museum services which are accessed  |
| (measured via the                         | Active                              |
| and used by adults in England.            |                                     |
| People Survey                             | )                                   |
| NI 17 Perceptions of anti-                |                                     |
| social behaviour PSA 23                   |                                     |
| (measured via the                         | Place                               |
| Research suggests that opportunities for  |                                     |
| children and young people to participate  |                                     |
| in culture and sport are seen by people   |                                     |
| as a major solution to problems of anti-  |                                     |
| social behaviour.  Museums, libraries     |                                     |
| and archives provide significant          |                                     |
| opportunities for children and young      |                                     |
| people to participate in diversionary and |                                     |
| positive activities.                      |                                     |
| Survey                                    | )                                   |
Datasets/suggested 
practice 
indicators 
MLA Research Briefing 4: Increasing 
Report against indicator 
Attendance and Participation 
National participation indicators NI9 and NI10 
MLA Research Briefing 1: Renaissance Museums - who's visiting and who's not? 
MLA Research Briefing 6: Participation in Libraries and 
Museums at the Local Level: Summary findings from Active People Data 
See NI 110 
Report against indicator 
The North Yorkshire County Record Office
Contribution to NI 110 
worked with the HM Young Offenders Institution, in Northallerton, to educate young offenders about the lives of offenders in the past, with the goal of minimising their chances of re-offending 
Qualitiative evalations of impact can be made using GSO framework, e.g. Nottingham Galleries of 
Justice 
| Outcome                                    | National indicator    |
|--------------------------------------------|-----------------------|
| Evidence of impact and/or best             |                       |
| NI 50 Emotional health of                  |                       |
| children PSA 12 (measured                  |                       |
| via the                                    | TellUs Survey         |
| )                                          |                       |
| Participation in cultural activity creates |                       |
| and maintains social capital which is a    |                       |
| powerful determinant of health and         |                       |
| wellbeing (see NI119).  Museums,           |                       |
| libraries and archives provide significant |                       |
| opportunity for children to participate in |                       |
| cultural activities. Libraries offer young |                       |
| people access to information and           |                       |
| resources to support them to stay          |                       |
| healthy, including signposting to other    |                       |
| agencies and information services.         |                       |
| Safer                                      |                       |
| communities                                |                       |
|                                            |                       |
Datasets/suggested 
practice 
indicators 
See CYP Enjoy and Achieve below 
Participation data from the 
Taking Part Child Survey. 
MLA Research Briefing 8: Promoting 
health literacy in libraries 
 
Socio-economic and 
demographic user data 
 
MUSE survey* Museums 
 
Children's PLUS survey* 
Libraries 
 
PSQG Survey Archives 
* available by subscription 
 
| Outcome                                     |
|---------------------------------------------|
| Evidence of impact and/or best              |
| NI 72 - NI 109                              |
| Museums, libraries and archives provide     |
| opportunities for children to improve their |
| literacy and numeracy skills, which         |
| contributes to an individual's educational  |
| achievement.  In may instances, they        |
| provide opportunities to those would        |
| otherwise be denied opportunity, to the     |
| detriment of their educational potential    |
| and future life chances.                    |
| Museums, libraries and                      |
| archives make a vital                       |
| contribution to the                         |
| achievement of outcomes                     |
| against these indicators,                   |
| particularly relating to                    |
| supporting literacy and                     |
| numeracy skills, supporting                 |
| family learning, and                        |
| supporting the curriculum.                  |
|                                             |
|                                             |
| Examples of these                           |
| contributions are outlined in               |
| the adjacent columns.                       |
| Local areas can use this                    |
| information to make the                     |
| case for the inclusion of                   |
| museums, libraries and                      |
| archives in activity that                   |
| delivers against NI 72 to NI                |
| 109.                                        |
Datasets/suggested 
practice 
indicators 
DCSF/Institute of Education The Effective 
Use Inspiring Learning for All 
Provision of Pre-School Education Project 
to assess learning outcomes 
found that literacy is improved by early and ongoing engagement by children and families with library services, e.g. "parents 
reading to their child, teaching letters and 
numbers, visiting the library, and teaching songs and nursery rhymes continues to be related to better outcomes at age 6 and 7 years."   
Numbers participating in relevant activities from the 
Taking Part Child Survey 
% target group participating in relevant activities 
Use Inspiring Learning for All 
to assess learning outcomes. The ILFA website is being rebuilt to align Generic Learning Outcomes with the KS3 statutory aims and accountable measures. 
Bringing collections into the classroom: A partnership between Tullie House 
Museum and Art Gallery, Cumbria Record Office and a local history teacher has 
strengthened relationships with local schools, and led to the development of a resource pack for history teachers.  
 
Wade, B. and Moore, M. (1998). "An early start with books: literacy and mathematical evidence from a longitudinal 
study". *Educational Review,* **50,** (2), 
pp.135-145. 

Providing reading opportunities to support literacy skills in looked after children - The 2007 DCSF White Paper Care matters: 
 
ti f h i th l f

| Outcome                                   |
|-------------------------------------------|
| Evidence of impact and/or best            |
| NI 72 - NI 109 continued                  |
| Museums, libraries and archives provide   |
| opportunities for successful family       |
| learning, which is a key determinant of   |
| an individual's educational achievement.  |
| In may instances, they provide            |
| opportunities to those would otherwise    |
| be denied opportunity, to the detriment   |
| of their educational potential and future |
| life chances.                             |
| Children and                              |
| young people                              |
| - Be Healthy                              |
Datasets/suggested 
practice 
indicators 
DCSF The Impact of Parental 
 
Involvement, Parental Support and Family Education on Pupil Achievements and 
 
Adjustment: A Literature Review "'parental 
involvement in the form of 'at-home good parenting' has a significant positive effect 
on children's achievements even after all other factors shaping attainment have been taken out of the equation. In the primary age range the impact caused by different levels of parental involvement is much bigger than the differences associated with variations in the quality of schools. The scale of the impact is evident across all social classes and all ethnic groups" 
Book Ahead Evaluation 
 
Boys Into Books Evaluation 
 
Families Learning and Culture: Inspiring 
 
families through museums, libraries and 
archives Review of activity contributing to 
| Outcome                        |
|--------------------------------|
| Evidence of impact and/or best |
Datasets/suggested 
practice 
indicators 
family learning  
 
Bookstart - national programme 
encouraging parents to share books and reading with children from as early an age as possible.   
% families receiving free Bookstart/Bookstart Plus/Bookstart Treasure Chest Library packs (Redcar 
and Cleveland) 
 
Number of packs delivered to children as a % of the eligible population at: stage 1 new births to 9 months; stage 2 18 months- 30 months; stage 3 36 months - 48 months. 
Number of new library members from 0-4 years as a % of the total population 0-4 years 
Cost of providing a Bookstart service per new member 0-4 years 
 
| Outcome                        |
|--------------------------------|
| Evidence of impact and/or best |
Datasets/suggested 
practice 
indicators 
Year Two onwards 
Measures given as Year One but the following should show a year on year increase: 
 
 
Number of new library members from 0-4 years  as a % of the total population 0- 4 years 
Use Inspiring Learning for All 
 
to assess learning outcomes 
Rhyme Time - babies, very young 
children and their parents are supported to enjoy sharing rhythm and rhyme together. These participative sessions support the acquisition of early language and listening skills and encourages bonding. Such activities can underpin family learning, as well as providing opportunities for parents or carers to meet other people and to access other public 
Rhyme Time - Isle of Wight 
use of GSOs 
Numbers participating in Rhyme Time % target group participating in Rhyme Time 
Use Inspiring Learning for All 
| Outcome                                      | National indicator                   | Sector contribution        |
|----------------------------------------------|--------------------------------------|----------------------------|
| Evidence of impact and/or best               | Datasets/suggested                   |                            |
| practice                                     | indicators                           |                            |
| services, e.g. health visitors.              |                                      |                            |
| to assess learning outcomes                  |                                      |                            |
| Museums provide family learning              |                                      |                            |
| opportunities.                               |                                      | A Tyne and Wear Museum     |
| Numbers participating                        |                                      |                            |
|                                              |                                      |                            |
| % target groups participating                |                                      |                            |
| Service/Bristol Museums and Art Gallery      |                                      |                            |
| report                                       |                                      | evaluated such activity.   |
| Use                                          |                                      | Inspiring Learning for All |
|                                              |                                      |                            |
| Partnership between library services and     |                                      |                            |
| to assess learning outcomes                  |                                      |                            |
| Sure Start                                   |                                      |                            |
|                                              |                                      |                            |
|                                              |                                      |                            |
| Library activity can help maintain parental  |                                      |                            |
| involvement in learning when it would        |                                      |                            |
| otherwise be absent.  The                    |                                      | Big Book Share             |
| Numbers of families                          |                                      |                            |
| participating in Big Book                    |                                      |                            |
| Share                                        |                                      |                            |
| helps prisoners stay in contact with their   |                                      |                            |
| families and participate in family learning. |                                      |                            |
| NI 72 - NI 109 continued.                    |                                      |                            |
| Museums, libraries and archives              |                                      |                            |
| support schools to meet the three new        |                                      |                            |
| statutory aims of the KS3 curriculum that    |                                      |                            |
| is being introduced from Sept 2008           |                                      |                            |
| These statutory aims are:                    |                                      |                            |
| DCSF research                                |                                      |                            |
| found that museums,                          |                                      |                            |
| libraries and archives are important         |                                      |                            |
| providers of study support activity, e.g.    |                                      |                            |
| Homework Clubs, Summer Reading               |                                      |                            |
| Challenge (above).                           |                                      |                            |
| %/number participating in                    |                                      |                            |
| relevant activities                          |                                      |                            |
| Children and                                 |                                      |                            |
| young people                                 |                                      |                            |
| Use                                          |                                      | Inspiring Learning for All |
|                                              |                                      |                            |
| - Enjoy and                                  |                                      |                            |
| to assess learning outcomes                  |                                      |                            |
| Achieve                                      |                                      |                            |
| -                                            | to support children to be successful |                            |
| Cultural Hubs                                |                                      |                            |
| Evaluation of MLA/Arts                       |                                      |                            |
| Council England project with assessments     |                                      |                            |
| Pupils visiting in organised                 |                                      |                            |
| school groups per 1000 head                  |                                      |                            |
| Outcome                                     | National indicator          |
|---------------------------------------------|-----------------------------|
| Evidence of impact and/or best              |                             |
| learners                                    |                             |
| -                                           | to be confident individuals |
| -                                           | to be responsible citizens  |
| Schools will be required to demonstrate     |                             |
| that they are meeting these statutory       |                             |
| aims through meeting wider accountable      |                             |
| measures. The rebuilt ILFA site will align  |                             |
| the GLO's to these wider accountable        |                             |
| measures                                    |                             |
| Museums, libraries and archives support     |                             |
| children and young people to develop        |                             |
| the types of personal learning and          |                             |
| thinking skills that supports independent   |                             |
| learning skills.                            |                             |
| Museums, libraries and archives support     |                             |
| schools to introduce the types of holistic, |                             |
| creative learning opportunities that the    |                             |
| new curriculum demands. A key role of       |                             |
| the sector is the support for               |                             |
Datasets/suggested 
practice 
indicators 
of increasing range and quality of cultural opportunity to children and young people. 
of population (BVPI 170 (c)). 
Use Inspiring Learning for All 
Their Past Your Future Evaluation of 
programme looking at innovative ways in which young people can access cultural 
resources. 
to assess learning outcomes 
Numbers/% participating in 
structured relevant activities in museums/archives  
 
MLA school participation 
database Museums provide a range of learning opportunities that have a beneficial impact upon school age children and educational outcomes.  Research into MLA's 
Renaissance programme found that 
museums are working with disproportionately high numbers of special schools and with schools located in areas of high social deprivation, teachers remain highly enthusiastic about museums and 
their potential to support learning, 
teachers have increased their use of 
| Outcome                                     | National indicator    | Sector contribution     |
|---------------------------------------------|-----------------------|-------------------------|
| Evidence of impact and/or best              | Datasets/suggested    |                         |
| practice                                    | indicators            |                         |
| personalisation and variety of learning     |                       |                         |
| styles                                      |                       |                         |
|                                             |                       |                         |
| supported                                   |                       |                         |
| .                                           |                       |                         |
| museums for cross curricular work, and      |                       |                         |
| that pupils experience a high level of      |                       |                         |
| enjoyment and inspiration from visiting     |                       |                         |
| museums and most say they have learnt       |                       |                         |
| interesting, new things. Research into      |                       |                         |
| MLA's                                       |                       | Strategic Commissioning |
|                                             |                       |                         |
| Museums, libraries and archives provide     |                       |                         |
| learning opportunities which support the    |                       |                         |
| delivery of the national curriculum and     |                       |                         |
| formal learning provided by schools.        |                       |                         |
| This contributes to educational             |                       |                         |
| achievement. In may instances, they         |                       |                         |
| provide opportunities to those would        |                       |                         |
| otherwise be denied opportunity, to the     |                       |                         |
| detriment of their educational potential    |                       |                         |
| and future life chances.                    |                       |                         |
| programme demonstrates the                  |                       | positive                |
| impact that museum and archive              |                       |                         |
| education has on pupil's attainment,        |                       |                         |
| behaviour, attitude and skills and the      |                       |                         |
| value that both teachers and pupils put on  |                       |                         |
| museum and archive education.               |                       |                         |
|                                             |                       |                         |
| Libraries provide opportunities for pupil's |                       |                         |
| to access resources and learning            |                       |                         |
| opportunities in a structured way that      |                       |                         |
| benefits their educational achievement.     |                       |                         |
| Museums and archives provide services       |                       |                         |
| that increase cultural opportunity in a     |                       |                         |
| structured way that can support delivery    |                       |                         |
| of the curriculum.                          |                       |                         |
| Outcome                                    | National indicator                           | Sector contribution                       |
|--------------------------------------------|----------------------------------------------|-------------------------------------------|
| Evidence of impact and/or best             |                                              |                                           |
| NI 110 Young people's                      | Museums and libraries are included           |                                           |
| participation in positive                  | within the definition of positive activities |                                           |
| activities PSA 14                          | for this indicator.  Archives provide        |                                           |
| (measured via the                          | TellUs                                       | opportunities for positive activities for |
| Survey                                     |                                              |                                           |
| young people. Archives within local        |                                              |                                           |
| areas should argue for inclusion within    |                                              |                                           |
| the services taken account of in this      |                                              |                                           |
| indicator if they are providing services   |                                              |                                           |
| that directly contribute to its ambitions. |                                              |                                           |
| NI 119 Self-reported                       |                                              |                                           |
| measure of people's overall                |                                              |                                           |
| health and wellbeing                       |                                              |                                           |
| (measured via the                          | Place                                        |                                           |
| Participating in cultural activities helps |                                              |                                           |
| build and maintain social capital which is |                                              |                                           |
| a powerful determinant of health and       |                                              |                                           |
| wellbeing.  Museums, libraries and         |                                              |                                           |
| archives provide opportunities for         |                                              |                                           |
| participation that impact on perceptions   |                                              |                                           |
| of overall health and wellbeing.           |                                              |                                           |
| Survey                                     | )                                            |                                           |
| Museum, library and archive activity       |                                              |                                           |
| targeted at particular groups or           |                                              |                                           |
| individuals with long standing health      |                                              |                                           |
| problems, illness or disability so that    |                                              |                                           |
| they can benefit from cultural             |                                              |                                           |
Datasets/suggested 
practice 
indicators 
Nottingham Galleries of Justice Recycle+ 
Report against indicator 
programme provides positive activities for young people who are at risk of getting 
Qualitiative evalations of 
into trouble. The aim is to get young 
impact can be made using 
people involved in activities that will 
GSO framework, e.g. 
engage them in education, training and 
Nottingham Galleries of 
employment. 
Justice 
Taking Part  Evidence of how users of 
museums, libraries and archives feel about the communities in which they live. 
Museums and libraries - National participation indicators NI9 and NI10 
MLA Research Briefing 8: Promoting 
Archives - CIPFA statistics 
on usage of local archive services 
health literacy in libraries 
Leisure Participation Predicts Survival 
Finnish study showing link between participation in leisure activity and male longevity. 
Local areas may wish to undertake their own surveys of participation by particular groups. 
Literature review outlining social capital 
% of library users stating that 
| Outcome                        |
|--------------------------------|
| Evidence of impact and/or best |
| opportunity.                   |
|                                |
|                                |
|                                |
|                                |
|                                |
Datasets/suggested 
practice 
indicators 
impacts on health outcomes. 
they had accessed health information that had a positive benefit to them  
IDeA case studies - museums and libraries 
Numbers of referrals made through library 
East of England Regional Health Activity 
Mapping Report 
Participation by particular group 
Case studies of museum activity 
supporting health and wellbeing 
The % of participants in Cultural activity who believe it has contributed to their improved quality of life (Gateshead) 
 
The % of participants in cultural activity who believe it has increased their selfconfidence. % of people who say they 
have an increased sense of 
physical wellbeing as a result 
| Outcome                        |
|--------------------------------|
| Evidence of impact and/or best |
Datasets/suggested 
practice 
indicators 
of their experience of or involvement with Learning and Culture/ Community Services (Shropshire) % of people who say they 
have an increased sense of physical wellbeing as a result of their experience of or involvement with Learning and Culture/ Community Services (Shropshire) To increase the number of people with mental health problems as a primary reason for referral, participating in recorded physical activity, health trainer or arts referral schemes (Rochdale) 
Number of beneficiaries 
attending Bibliotherapy 
| Outcome                                   | National indicator    |
|-------------------------------------------|-----------------------|
| Evidence of impact and/or best            |                       |
| NI 138 Satisfaction of                    |                       |
| people over 65 with both                  |                       |
| home and neighbourhood                    |                       |
| PSA 17 (measured via the                  |                       |
| Libraries are sources of information that |                       |
| are embedded within local communities     |                       |
| and therefore are resources that can be   |                       |
| used to support the successful            |                       |
| implementation of Patient Choice,         |                       |
| especially in assisting socially excluded |                       |
| groups or those with poor ICT skills.     |                       |
| Children and                              |                       |
| young people                              |                       |
| - Make a                                  |                       |
| Place Survey                              |                       |
| )                                         |                       |
| positive                                  |                       |
| contribution                              |                       |
|                                           |                       |
|                                           |                       |
| NI 139 People over 65 who                 |                       |
| say that they receive the                 |                       |
| information, assistance and               |                       |
| support needed to exercise                |                       |
| choice and control to live                |                       |
| independently PSA 17                      |                       |
| (measured via the                         | Place                 |
| Reminiscence sessions are a means by      |                       |
| which older people can access cultural    |                       |
| opportunity that helps them feel valued   |                       |
| and can underpin intergenerational        |                       |
| activity which strengthens communities    |                       |
| and thus improves wellbeing.              |                       |
|                                           |                       |
| Archives                                  |                       |
| and museums are key providers.            |                       |
| Adult health                              |                       |
| and wellbeing                             |                       |
Datasets/suggested 
practice 
indicators 
sessions Number of beneficiaries using Books on Prescription Services 
Partnership for Patients Project 
investigating how libraries can help overcome some of the barriers to the successful implementation of Patient Choice. 
WRVS Heritage Plus 
 
 
Museums and libraries - National participation indicators NI9 and NI10 
Archives - CIPFA statistics 
on usage of local archive 
| Outcome                                   | National indicator    |
|-------------------------------------------|-----------------------|
| Evidence of impact and/or best            |                       |
| Survey                                    | )                     |
| Mobile library services to housebound     |                       |
| people are a means by which vulnerable    |                       |
| people can be retain links to the local   |                       |
| community and local service providers,    |                       |
| as well as accessing cultural opportunity |                       |
| which brings a range of benefits          |                       |
| (outlined elsewhere in this outcomes      |                       |
| framework).                               |                       |
| Partnerships between the cultural and     |                       |
| the voluntary sectors to meet the needs   |                       |
| of particular groups, e.g. older people.  |                       |
| Bibliotherapy/Books on Prescription       |                       |
| Cambridgeshire County Council Books on    |                       |
| See NI 5 and NI 119 - activities can be   |                       |
| targeted and made appropriate for older   |                       |
| people.                                   |                       |
Datasets/suggested 
practice 
indicators 
Cornwall County Council Home Library 
services 
Service 
Socio-economic and demographic user data 
 
 
MUSE survey* Museums 
 
PLUS survey* Libraries 
 
PSQG Survey Archives 
* available by subscription 
Partnership between Solihull MBC and 
Solihull PCT Prescription Scheme 
Audit of Bibliotherapy/Books on 
Prescription Activity in England 
 
| Outcome                                     | National indicator    |
|---------------------------------------------|-----------------------|
| Evidence of impact and/or best              |                       |
| This indicator will "take account of the    |                       |
| views of the majority of older people who   |                       |
| do not receive 'formal' services but are    |                       |
| provided with support that they value       |                       |
| from local government, its partners and     |                       |
| the local community."  Access to cultural   |                       |
| opportunity will be a vital element of this | .                     |
| See NI 5 and NI 119 - activities can be     |                       |
| targeted and made appropriate for older     |                       |
| people.                                     |                       |
|                                             |                       |
Datasets/suggested 
practice 
indicators 
 
| Outcome                                    | National indicator    |
|--------------------------------------------|-----------------------|
| Evidence of impact and/or best             |                       |
| NI 141 Number of                           |                       |
| vulnerable people achieving                |                       |
| independent living CLG                     |                       |
| DSO (Local authorities                     |                       |
| submit data to CLG on a                    |                       |
| quarterly basis through the                |                       |
| Supporting People Local                    |                       |
| System)                                    |                       |
| Access to cultural participation creates   |                       |
| and maintains social capital which helps   |                       |
| individuals participate in society and the |                       |
| economy.  Museums, libraries and           |                       |
| archives are a major component of          |                       |
| providing cultural opportunity locally.    |                       |
| Note: NI 141 has a very                    |                       |
| specific definition of                     |                       |
| vulnerable people. For a full              |                       |
| definition see the ODPM                    |                       |
| document                                   | What is               |
| Supporting People?                         |                       |
|                                            |                       |
|                                            |                       |
Datasets/suggested 
practice 
indicators 
A Cabinet Office paper notes the 
importance of culture in the creation and maintenance of social capital, and social capital's impact upon outcomes.   
Number of contacts with home library service via 
CIPFA Stats 
Number of people receiving a service at home or in a care 
setting - measure locally. 
 
| Outcome                                 | National indicator    |
|-----------------------------------------|-----------------------|
| Evidence of impact and/or best          |                       |
| NI 142 Number of                        |                       |
| vulnerable people who are               |                       |
| supported to maintain                   |                       |
| independent living PSA 17               |                       |
| (Local authorities submit               |                       |
| data to CLG on a quarterly              |                       |
| basis through the                       |                       |
| Supporting People Local                 |                       |
| System)                                 |                       |
| Mobile library services                 |                       |
| 'At home' library services              |                       |
| Enquire service of People's Network     |                       |
|                                         |                       |
| See NI 142                              |                       |
| Provision of internet access to at home |                       |
| users                                   |                       |
| Tackling                                |                       |
| Note: NI 142  has a very                |                       |
| specific definition of                  |                       |
| 'vulnerable people'. For a              |                       |
| full definition see the ODPM            |                       |
| document                                | What is               |
| exclusion and                           |                       |
| promoting                               |                       |
| equality                                |                       |
| Supporting People?                      |                       |
|                                         |                       |
Datasets/suggested 
practice 
indicators 
Cornwall County Council Home Library 
% of users of the service classing the choice of materials received as very good or good. 
Service - This Home Library Service is 
designed to ensure that the housebound have access to books and all of the other resources available from the Library Service. Operated in partnership with 
Social Services and the Women's Royal Voluntary Service, the service enables housebound people to decide what type of books they would like to read, and these are then chosen by either library staff in branches or WRVS volunteers, and delivered to them at home by the volunteers. 
Number of contacts with 
home library service Number of people receiving a service at home or in a care setting (Shropshire) 
 
A film-making project for homeless men run by Museum of Science and Industry 
(MOSI) in Manchester has successfully 
taught participants a range of film-making skills, enhancing their self-esteem, confidence and employability in the process.  
| Outcome                                    | National indicator             |
|--------------------------------------------|--------------------------------|
| Evidence of impact and/or best             | Datasets/suggested             |
| practice                                   | indicators                     |
| Mobile library services to housebound      |                                |
| people are a means by which vulnerable     |                                |
| people can be retain links to the local    |                                |
| community and local service providers,     |                                |
| as well as accessing cultural opportunity  |                                |
| which brings a range of benefits           |                                |
| (outlined elsewhere in this outcomes       |                                |
| framework).                                |                                |
| Cornwall County Council Home Library       |                                |
| Service                                    | - This Home Library Service is |
| designed to ensure that the housebound     |                                |
| have access to books and all of the other  |                                |
| resources available from the Library       |                                |
| Service. Operated in partnership with      |                                |
| Social Services and the Women's Royal      |                                |
| Voluntary Service, the service enables     |                                |
| housebound people to decide what type of   |                                |
| books they would like to read, and these   |                                |
| are then chosen by either library staff in |                                |
| branches or WRVS volunteers, and           |                                |
| delivered to them at home by the           |                                |
| volunteers.                                |                                |
|                                            |                                |
|                                            |                                |
|                                            |                                |
| NI 151 Overall employment                  |                                |
| rate PSA 8 (measured via                   |                                |
| the                                        | Annual Population              |
| Enquire service of People's Network        |                                |
|                                            |                                |
| People can make use of trained             |                                |
| librarians to access knowledge useful to   |                                |
| them online.                               |                                |
|                                            |                                |
| Number of online Enquire                   |                                |
| requests                                   |                                |
| Survey                                     | )                              |
|                                            |                                |
| Outcome                                    | National indicator    |
|--------------------------------------------|-----------------------|
| Evidence of impact and/or best             |                       |
| NI 152 Working age people                  |                       |
| on out of work benefits PSA                |                       |
| 8 (measured via the                        | Work                  |
| Museums, libraries and archives provide    |                       |
| opportunities for people to improve their  |                       |
| skills, which enhances their               |                       |
| employability (see below).  This includes  |                       |
| volunteering (see above)                   |                       |
| and Pensions Longitudinal                  |                       |
| Study                                      | )                     |
| Libraries provide opportunities for people |                       |
| to find out about employment               |                       |
| opportunities.                             |                       |
|                                            |                       |
| NI 153 Working age people                  |                       |
| claiming out of work                       |                       |
| benefits in the worst                      |                       |
| performing neighbourhoods                  |                       |
| DWP DSO (measured via                      |                       |
| the                                        | Work and Pensions     |
| Museums, libraries and archives are        |                       |
| employers in their own right, and employ   |                       |
| significant numbers of highly qualified    |                       |
| and skilled people with expertise in       |                       |
| customer service, community                |                       |
| engagement, information management,        |                       |
| creativity, learning                       |                       |
| Local                                      |                       |
| economy                                    |                       |
| Longitudinal Study                         | )                     |
Datasets/suggested 
practice 
indicators 
MLA Research Briefing 7: Tackling poor 
 
numeracy skills in adults 
 
Basic Skills provision - Report entitled 
 
Londoners Need to Read contains 
evidence and multiple case studies. 
People's Network evaluation 
CIPFA statistics Online 
participation indicators for public libraries 
 
% of successful jobseekers using library ICT resources who felt that they were useful to their job search. 
Museums and Galleries in Britain 
CIPFA statistics numbers 
employed in local authority museums, libraries and archives 
Demonstrates value of museums to UK economy, with direct benefits of £1.5billion per annum, not including wider economic impacts.  Shows importance of museums to the visitor economy. 
| Outcome                                |
|----------------------------------------|
| Evidence of impact and/or best         |
| Tourism is a major contributor to many |
| local economies and thus supports      |
| employment.  Museums are major         |
| planks of the visitor economy.  The    |
| increase in interest in family history |
| means that archives also boost the     |
| visitor economy through genealogical   |
| tourism.                               |
Datasets/suggested 
practice 
indicators 
Evaluation of Museums, Libraries and 
Museums/archives - user survey utilising postcode data to determine number of visitors who can be counted as non-resident and contributing to local visitor 
economy through distance travelled 
Archives as Tourist Destinations in Market Towns (MLA East Midlands/East Midlands 
RDA) Assessment of the contribution of 
museums, libraries and archives to the visitor economy 
 
Museums: Hub Exit Surveys 
measure 'distance travelled'. 
 
MUSE survey (available by 
subscription) Distance travelled to visit the museum (% coming from beyond xx km) length of time staying in the area % paying for overnight accommodation 
| Outcome                             |
|-------------------------------------|
| Evidence of impact and/or best      |
| As above for NI 151 - with activity |
| targeted to people out of work on   |
| benefits                            |
Datasets/suggested 
practice 
indicators 
PSQG Survey   
Distance travelled to use archive (% coming from beyond xx km) 
If you do not normally live in the UK what is your country of residence? % users also doing the following 
- 
using local shops and 
services 
- 
eating out locally 
- 
visiting other places of 
interest in the area 
- 
paying for overnight 
- 
accommodation 
 
From 2007 Bury Archive Service has 
participated in a placement programme - 
run by training company TNG - for those 
As above  

## 

| Outcome                             |
|-------------------------------------|
| Evidence of impact and/or best      |
| As above for NI 151 - with activity |
| targeted to worst performing        |
| neighbourhoods                      |
Datasets/suggested 
practice 
indicators 
actively seeking employment. 
As above 
As above  
| Outcome                                   | National indicator    | Sector contribution         |
|-------------------------------------------|-----------------------|-----------------------------|
| Evidence of impact and/or best            |                       |                             |
| NI 161  Learners achieving                |                       |                             |
| a Level 1 qualification in                |                       |                             |
| literacy PSA 2 (measured                  |                       |                             |
| via the                                   | Learning and Skills   |                             |
| Libraries are places where skills courses |                       |                             |
| and learning sessions can be delivered    |                       |                             |
| effectively.  All libraries are           | UKonline              |                             |
| centres                                   | and many are          | LearnDirect                 |
| Council's Individualised                  | centres               | offering enhanced services. |
| They can be targeted depending on the     |                       |                             |
| skills needs of a locality.               |                       |                             |
| Learner Record                            | )                     |                             |
| And including contributions               |                       |                             |
| to outcomes to indicators NI              |                       |                             |
| 162 - NI 165 by targeting                 |                       |                             |
| activity at                               |                       |                             |
| groups/need/outcomes                      |                       |                             |
|                                           |                       |                             |
| Museums, libraries and archives are       |                       |                             |
| essential providers of informal and self  |                       |                             |
| supported learning opportunities that     |                       |                             |
| underpin the development of acquisition   |                       |                             |
| of skills in formal settings.             |                       |                             |
|                                           |                       |                             |
Datasets/suggested 
practice 
indicators 
Londoners need to read Found that 
museums and libraries already providing learning opportunities for adults with basic skills needs, that libraries are widening adult participation in learning, MLA sector has potential to strengthen progression, 
learners see natural synergy between MLA sector and learning and libraries and museums are involved in local partnerships with mainstream providers to meet the needs of adults with basic skills needs. 
Evaluate learning outcomes through the Inspiring Learning for All Framework 
Vital Link Evaluation Toolkit 
 
The indicator can be varied depending on target group and/or level of qualification being delivered/delivery supported. % of learners achieving qualification. 
Numbers participating in 
events 
 
| Outcome                        | National indicator    | Sector contribution    |
|--------------------------------|-----------------------|------------------------|
| Evidence of impact and/or best |                       |                        |
|                                |                       |                        |
| % of users of                  |                       |                        |
| museums/libraries/archives     |                       |                        |
| who feel that participation    |                       |                        |
| helps their literacy skills    |                       |                        |
Datasets/suggested 
practice 
indicators % Reporting improved skills & confidence 
% Progressing to accredited courses % Obtaining work Partners reporting increase in performance as a result of library involvement 
| Outcome                        | National indicator           | Sector contribution    |
|--------------------------------|------------------------------|------------------------|
| Evidence of impact and/or best |                              |                        |
|                                |                              |                        |
| Libraries directly support the | Skills for                   |                        |
| Life                           | programme, in particular the | Vital                  |
| Link                           | .                            |                        |
|                                |                              |                        |
Datasets/suggested 
practice 
indicators 
Vital Link evaluation Skills for Life tutors 
found that that 'the support, expertise and resources of the library service make it easy to include reading for pleasure in delivery of the national literacy curriculum'. A key finding is that a focus 
on reading for pleasure supported the enhancement of knowledge and skills as well as boosting motivation and emotional development. 
Increased take-up of library business services by existing firms: mediated and nonmediated (% total local businesses)  
% Existing business users reporting positive impacts on performance, incl. jobs % Start-ups which:  
RaW Skills partnership involving BBC 
supporting reading and writing skills 
- register as businesses  
All Aboard evaluation of partnerships 
between skills providers and the MLA sector in the East of England delivering against Skills for Life 
- progress to trading Partners reporting increase in performance as a result of library involvement e.g. town centre and creative industries 
 
| Outcome                                 | National indicator                | Sector contribution    |
|-----------------------------------------|-----------------------------------|------------------------|
| Evidence of impact and/or best          | Datasets/suggested                |                        |
| practice                                | indicators                        |                        |
|                                         |                                   |                        |
| The People's Network enables ICT        |                                   |                        |
| training and courses to be delivered    |                                   |                        |
| through public libraries, which bridges |                                   |                        |
| the digital divide.                     |                                   |                        |
| People's Network Evaluation             |                                   |                        |
|                                         |                                   |                        |
| As above                                |                                   |                        |
|                                         |                                   |                        |
| NI 171 VAT registration rate            |                                   |                        |
| BERR DSO (measured via                  |                                   |                        |
| As per NI 151.  The MLA sector's        |                                   |                        |
| contribution to local economies is      |                                   |                        |
| supportive of a conducive environment   |                                   |                        |
| for business.                           |                                   |                        |
| Public Libraries and the Knowledge      |                                   |                        |
| Economy                                 |                                   |                        |
|                                         |                                   |                        |
| Report on library support for           |                                   |                        |
| SMEs                                    |                                   |                        |
| BERR statistics on ONS                  |                                   |                        |
| website                                 | )                                 |                        |
|                                         | Libraries provide support to SMEs |                        |
|                                         |                                   |                        |
| NI 172 VAT registered                   |                                   |                        |
| businesses in the area                  |                                   |                        |
| showing growth BERR DSO                 |                                   |                        |
| (measured via                           | BERR                              |                        |
| As above                                | As above                          |                        |
| statistics on ONS website               | )                                 |                        |
|                                         |                                   |                        |

 
Museums, Libraries & Archives Council 
 
Leading strategically, we promote best practice in museums, libraries and archives, to inspire innovative, integrated and sustainable services for all. 

T +44 (0)121 345 7300 F +44 (0)121 345 7303 
info@mla.gov.uk www.mla.gov.uk Grosvenor House 14 Bennetts Hill Birmingham B2 5RS