## Why Did Hazelnut Chocolate Not Contain An Allergen Warning?

The wrong packaging was used to wrap the nut product. 

## Step 2 Why Was The Wrong Packaging Used?

The packaging machine had not been cleared of packaging declaring "free from nuts" from a previous run. 

## Step 3 Why Had The Packaging Machine Not Been Cleared?

The operator was not familiar with the process. 

## Step 4 Why Was The Operator Unfamiliar With The Process?

There was no specific procedure in place and the operator had not been trained. 

## Step 5 Why Was The Operator Untrained?

An allergen risk assessment had not been conducted so the procedure was not identified as requiring the operator to be trained. 

 

## Best Practice: