## Performance Management 2014/15:  September 2014

Sustainable Development Committee Director of Social and Community Services Business Performance Business Performance Learning & Development Learning & Development Learning & Development Learning & Development

## Business Plan Progress Business Plan Progress Business Plan Progress Business Plan Progress

•
All Business Plan actions are on target.
•
All KPIs are on or above target.
•
Positive partnership work with schools continues to support the delivery of Curriculum for Excellence.
•
Over 400 young people have participated in accredited youth work this year.
•
54 young people have been, or are being, supported towards a Modern Apprenticeship.
•
13 young people have been supported into employment locally through the Youth Employment Scotland Fund.
•
A total of 45 employees have, or are being, supported in SVQs in Health and Social Care through the Comhairle's Approved Training Centre.
Business Performance Business Performance Learning & Development (continued)
Learning & Development (continued)
Learning & Development (continued)
Learning & Development (continued)

## Business Plan Progress Business Plan Progress Business Plan Progress Business Plan Progress

•
High level of participation in Community Learning classes, with 125 learners attending classes and high demand for literacies support with 57 learners 
accessing Adult Literacy and Numeracy provision.
•
English for Speakers of Other Languages and Gaelic Family Learning Support 
classes are also popular with 20 and 30 participants respectively.
•
Additional European funding secured for provision of paid employability 
placements with 26 participants being supported through the OHMEET programme to date.
•
7 participants supported through the Grow2Work programme, jointly run by 
HILLS and Lews Castle College.
•
There were no complaints in this quarter in relation to the service.

## Business Performance Business Performance Cultural And Information Services (Heritage) Cultural And Information Services (Heritage) Cultural And Information Services (Heritage) Cultural And Information Services (Heritage) Business Plan Progress Business Plan Progress Business Plan Progress Business Plan Progress

•
All Business Plan actions (bar one) are on target - projected visitor figures for closed Francis Street site have been set too high.
•
All KPIs are on or above target.
•
Udal Archaeology Project - further Historic Scotland funding received for project 
assistant and radio-carbon-dating.
•
Archaeology and Environmental Research Centre - a second public meeting was 
held in Uist to develop the concept.
•
New Conservation Officer appointed to Lews Castle Museum and Archive Project.
•
Memorandum of Understanding developed between Lews Castle Museum and Archive Project and An Lanntair.

## Business Performance Business Performance Cultural And Information Services (Heritage) Cultural And Information Services (Heritage) Cultural And Information Services (Heritage) Cultural And Information Services (Heritage) (Continued) (Continued) (Continued) (Continued) Business Plan Progress Business Plan Progress Business Plan Progress Business Plan Progress

•
Heritage Lottery Fund:  June 2014 Monitoring Meeting for Lews Castle Museum 
and Archive Project described as '*highly productive*'.  All content development on 
target.
•
Monitoring and evaluation consultants procured to support evaluation of success and wider impact of the Lews Castle Museum and Archive Project.
•
Exhibition Gairm nan Gàidheal - The Call of the Gael - held with Proseact 
nan Ealan in Francis St Museum.
•
Lewis Chessmen - British Museum visited to discuss partnership responsibilities 
for long-term loan. 
•
There were no formal complaints in this quarter in relation to the service. 

## Business Performance Business Performance Cultural And Information Services (Libraries) Cultural And Information Services (Libraries) Cultural And Information Services (Libraries) Cultural And Information Services (Libraries) Business Plan Business Plan Business Plan Business Plan Progress Progress Progress Progress

•
All Business Plan actions are on target.  Some KPIs are not reaching targets due to ongoing impact of decreased opening hours - increased targets are unrealistic.
•
Review of the Library Service is ongoing, supported by consultation with key 
partners, staff and the public.
•
Scottish Government funding has been received for the extension of public wifi and for IT training for staff.
•
Library Service and Education and Children's Services Department have renewed the  Early Years Book Gifting Programme Partnership Agreement 2014/ 2015 with Scottish Book Trust.
•
There were no formal complaints in this quarter in relation to the service. 
Business Performance Business Performance Sport and Health Sport and Health Sport and Health Sport and Health

## Business Plan Progress Business Plan Progress Business Plan Progress Business Plan Progress

•
Commonwealth Games Queen's Baton Relay hosted on 8 July 2014.
Over 60
people recognised for contribution to local community, nominated by the public.
•
Uist and Barra Community Sports Hub building under construction at Liniclate.
•
Community Sports Hub Officer, Lewis and Harris - funded by **sport**scotland, now
in post.
•
Community Sports Hub Officer - Uist and Barra recruited and due to take up the post shortly.
•
Facebook page for each sports facility now live with over 1,700 'Likes' - allows customers and service direct 'real time' communication.
•
Partnership work with 'Living It Up' project continuing.
•
There were no formal complaints in this quarter in relation to the service.

## Development Department: Development Department: Development Department: Development Department: Financial Performance Financial Performance Financial Performance Financial Performance

| Service                      | Total    |
|------------------------------|----------|
| Budget £k                    |          |
| Actual                       |          |
| Spend £k                     |          |
| Over/(under)                 |          |
| spend £k                     |          |
| Economic Development         | 1,805    |
| Energy Unit                  | 151      |
| Planning Development         | 327      |
| Total Development Department | 2,283    |

## Social And Community Services Department: Social And Community Services Department: Social And Community Services Department: Social And Community Services Department: Financial Performance Financial Performance Financial Performance Financial Performance

| Service                         | Total    |
|---------------------------------|----------|
| Budget £k                       |          |
| Actual                          |          |
| Spend £k                        |          |
| Over/(under)                    |          |
| spend £k                        |          |
| Community Education & Learning  | 1,069    |
| Cultural & Information Services | 977      |
| Management & Admin              | -        |
| Other Leisure Services          | 47       |
| Sport and Health Services       | 1,082    |
| Trading Operation: Library Café | -        |
| Total Social and Community      |          |
| Services                        |          |
| 3,175                           | 866      |
| 3,175                           | 870      |

## Sustainable Development Committee: Sustainable Development Committee: Sustainable Development Committee: Sustainable Development Committee: Overall Financial Performance Overall Financial Performance Overall Financial Performance Overall Financial Performance

| Service                       | Total    |
|-------------------------------|----------|
| Budget £k                     |          |
| Actual                        |          |
| Spend £k                      |          |
| Over/(under)                  |          |
| spend £k                      |          |
| Development                   | 2,283    |
| Social and Community Services | 3,175    |
| Social and Community Services |          |
| Trading Operations            |          |
| -                             | -4       |
| Total Sustainable Development |          |
| Committee                     |          |
| 5,458                         | 2,141    |