## Produced By The Strategic Business Intelligence Hub November 2017

| Previous Years                                | 2017/2018                                |
|-----------------------------------------------|------------------------------------------|
| Collection                                    |                                          |
| Frequency                                     |                                          |
| 2014/2015                                     | 2015/2016                                |
| ŻŹ                                            |                                          |
| TOU01                                         | Room Occupancy                           |
| Up is                                         |                                          |
| Good                                          |                                          |
| Neutral                                       |                                          |
| TOU04                                         | Average Room Rate                        |
| …                                             | …                                        |
| -                                             | -                                        |
| ŻŹ                                            |                                          |
| Neutral                                       |                                          |
| ŻŹ                                            |                                          |
| TOU08                                         | Visits to Attractions: Big Attractions   |
| Up is                                         |                                          |
| Good                                          |                                          |
| Neutral                                       |                                          |
| TOU09                                         | Visits to Attractions: Small Attractions |
| Up is                                         |                                          |
| Good                                          |                                          |
| Ÿ                                             |                                          |
| Green                                         |                                          |
| 1. Tourism                                    |                                          |
| TOU11                                         | Sessions on visityork.org                |
| Up is                                         |                                          |
| Good                                          |                                          |
| ź                                             |                                          |
| Red                                           |                                          |
| TOU14                                         | Parliament Street Footfall               |
| Up is                                         |                                          |
| Good                                          |                                          |
| Ÿ                                             |                                          |
| Green                                         |                                          |
| ŻŹ                                            |                                          |
| TOU15                                         | Visitor Information Centre Footfall      |
| Up is                                         |                                          |
| Good                                          |                                          |
| Neutral                                       |                                          |
| TOU25                                         | % of jobs which are tourism based        |
| ŻŹ                                            |                                          |
| Neutral                                       |                                          |
| LIB01                                         | Library Visits - All Libraries           |
| Up is                                         |                                          |
| Good                                          |                                          |
| Ÿ                                             |                                          |
| Green                                         |                                          |
| ŻŹ                                            |                                          |
| LIB02                                         | Books Borrowed - All Libraries           |
| Up is                                         |                                          |
| Good                                          |                                          |
| Neutral                                       |                                          |
| ŻŹ                                            |                                          |
| % of panel who give unpaid help to any group, |                                          |
| club or organisation                          |                                          |
| Quarterly                                     | NC                                       |
| Up is                                         |                                          |
| Good                                          |                                          |
| Neutral                                       |                                          |
| 2. Leisure                                    |                                          |
| TAP13                                         |                                          |
| Benchmark - Community Life Survey             | Annual                                   |
| ŻŹ                                            |                                          |
| % of panel who do not give unpaid help to any |                                          |
| group, club or organisation                   |                                          |
| Quarterly                                     | NC                                       |
| Up is                                         |                                          |
| Bad                                           |                                          |
| Neutral                                       |                                          |
| Parks and Open Spaces: Maintenance cost       |                                          |
| per household (including CEC) (PI 43)         |                                          |
| Annual                                        |                                          |
| …                                             | …                                        |
| -                                             | -                                        |
| Up is                                         |                                          |
| Bad                                           |                                          |
| ź                                             |                                          |
| Green                                         |                                          |
| APSE088                                       |                                          |
| Benchmark - National Data                     | Annual                                   |
| …                                             | …                                        |
| -                                             | -                                        |
| 3. Public Realm                               |                                          |
| Benchmark - APSE Family                       | Annual                                   |
| …                                             | …                                        |
| -                                             | -                                        |
Produced by the Strategic Business Intelligence Hub November 2017 
| Previous Years                                | 2017/2018   |
|-----------------------------------------------|-------------|
| Collection                                    |             |
| Frequency                                     |             |
| 2014/2015                                     | 2015/2016   |
| Parks and Open Spaces: Cost of service per    |             |
| household (including CEC) (PI 21)             |             |
| Annual                                        |             |
| …                                             | …           |
| -                                             | -           |
| Up is                                         |             |
| Bad                                           |             |
| ź                                             |             |
| Green                                         |             |
| APSE091                                       |             |
| Benchmark - National Data                     | Annual      |
| …                                             | …           |
| -                                             | -           |
| Benchmark - APSE Family                       | Annual      |
| …                                             | …           |
| -                                             | -           |
| ŻŹ                                            |             |
| 3. Public Realm                               |             |
| Quarterly                                     | NC          |
| Up is                                         |             |
| Good                                          |             |
| Neutral                                       |             |
| % of panel who think that the council and     |             |
| partners are doing well conserving York's     |             |
| heritage                                      |             |
| TAP31                                         |             |
| ŻŹ                                            |             |
| Quarterly                                     | NC          |
| Up is                                         |             |
| Bad                                           |             |
| Neutral                                       |             |
| % of panel who think that the council and     |             |
| partners are not doing well conserving York's |             |
| heritage                                      |             |
| ŻŹ                                            |             |
| % of working age population qualified - No    |             |
| qualifications                                |             |
| Annual                                        | 4.90%       |
| Up is                                         |             |
| Bad                                           |             |
| Neutral                                       |             |
| Benchmark - National Data                     | Annual      |
| CJGE17                                        |             |
| Benchmark - Regional Data                     | Annual      |
| Regional Rank (Rank out of 15)                | Annual      |
| ŻŹ                                            |             |
| % of working age population qualified - to at |             |
| least  L1 and above*                          |             |
| Annual                                        | 91.80%      |
| Up is                                         |             |
| Good                                          |             |
| Neutral                                       |             |
| Benchmark - National Data                     | Annual      |
| CJGE17a                                       |             |
| Benchmark - Regional Data                     | Annual      |
| 4. Learning                                   |             |
| Regional Rank (Rank out of 15)                | Annual      |
| ŻŹ                                            |             |
| % of working age population qualified - to at |             |
| least  L4 and above*                          |             |
| Annual                                        | 40.30%      |
| Up is                                         |             |
| Good                                          |             |
| Neutral                                       |             |
| Benchmark - National Data                     | Annual      |
| CJGE20                                        |             |
| Benchmark - Regional Data                     | Annual      |
| Regional Rank (Rank out of 15)                | Annual      |

## Produced By The Strategic Business Intelligence Hub November 2017

| Previous Years                                  | 2017/2018   |
|-------------------------------------------------|-------------|
| Collection                                      |             |
| Frequency                                       |             |
| 2014/2015                                       | 2015/2016   |
| Hate Crimes or Incidents as Recorded by NYP     | Monthly     |
| Up is                                           |             |
| Bad                                             |             |
| Ÿ                                               |             |
| Red                                             |             |
| CSP23                                           |             |
| IQUANTA Family Grouping (Rank out of 15)        | Monthly     |
| 5. Crime                                        |             |
| CSP27                                           |             |
| Number of Incidents of Violent Crime Within     |             |
| the ARZ                                         |             |
| Monthly                                         | 561         |
| Up is                                           |             |
| Bad                                             |             |
| Ÿ                                               |             |
| Red                                             |             |
| CSP29                                           |             |
| Number of Incidents of Violent crime within the |             |
| CIZ                                             |             |
| Monthly                                         | 465         |
| Up is                                           |             |
| Bad                                             |             |
| Ÿ                                               |             |
| Red                                             |             |
| ŻŹ                                              |             |
| Median earnings of residents - Gross Weekly     |             |
| 3D\…*HQGHU3D\*DS                                                 |             |
| Annual                                          |             |
| …                                               | …           |
| -                                               | -           |
| Up is                                           |             |
| Bad                                             |             |
| Neutral                                         |             |
| Benchmark - National Data                       | Annual      |
| …                                               | …           |
| -                                               | -           |
| CJGE68                                          |             |
| Benchmark - Regional Data                       | Annual      |
| …                                               | …           |
| -                                               | -           |
| 6. Equality                                     |             |
| Regional Rank (Rank out of 15)                  | Annual      |
| ŻŹ                                              |             |
| PP01                                            |             |
| % of businesses reporting that contact with     |             |
| officers was helpful                            |             |
| Annual                                          | 97.28%      |
| Up is                                           |             |
| Good                                            |             |
| Neutral                                         |             |
| ŻŹ                                              |             |
| PP02                                            |             |
| % of businesses reporting that they were        |             |
| treated fairly                                  |             |
| Annual                                          | 98.56%      |
| Up is                                           |             |
| Good                                            |             |
| Neutral                                         |             |
| ŻŹ                                              |             |
| PP03                                            |             |
| % of businesses reporting that the information  |             |
| provided was useful                             |             |
| Annual                                          | 98.14%      |
| Up is                                           |             |
| Good                                            |             |
| Neutral                                         |             |
| ŻŹ                                              |             |
| PP04                                            |             |
| % of customers who were satisfied with the      |             |
| action taken to resolve their complaint         |             |
| Quarterly                                       | 95.57%      |
| Up is                                           |             |
| Good                                            |             |
| Neutral                                         |             |
| ŻŹ                                              |             |
| PP06                                            |             |
| % of food premises that are classified as       |             |
| broadly compliant                               |             |
| Quarterly                                       | 93.00%      |
| Up is                                           |             |
| Good                                            |             |
| Neutral                                         |             |
| PP07                                            | Annual      |
| Up is                                           |             |
| Good                                            |             |
| ź                                               |             |

## 7. Public Protection

Red
% of businesses that were compliant with legislation concerning the illegal use and sale of alcohol and tobacco
ŻŹ
% of births registered within 42 days
Monthly
98.00%
98.00%
98.00%
-
-
-
-
-
Up is 
Good
Neutral
PP08
Benchmark - National Data
Monthly
-
97.00%
96.00%
-
-
-
-
-
Benchmark - Regional Data
Monthly
-
98.00%
98.00%
-
-
-
-
-

## Produced By The Strategic Business Intelligence Hub November 2017

| Previous Years                              | 2017/2018                 |
|---------------------------------------------|---------------------------|
| Collection                                  |                           |
| Frequency                                   |                           |
| 2014/2015                                   | 2015/2016                 |
| ŻŹ                                          |                           |
| % of still births registered within 42 days | Monthly                   |
| Up is                                       |                           |
| Good                                        |                           |
| Neutral                                     |                           |
| PP09                                        | Benchmark - National Data |
| Benchmark - Regional Data                   | Monthly                   |
| % of deaths registered within 5 days        | Monthly                   |
| Up is                                       |                           |
| Good                                        |                           |
| ź                                           |                           |
| Red                                         |                           |
PP10
Benchmark - National Data
Monthly
-
76.00%
78.00%
-
-
-
-
-
Benchmark - Regional Data
Monthly
-
85.00%
84.00%
-
-
-
-
-