## Customer Nominated Contact Request To Change A Customer Member'S Role

1 
Navigate to the **My eRooms** page and **select** the appropriate Room (A) from the list of 
available Rooms.
A
2 
Select the **change roles** (B).
3 
Check the **checkbox(es)** alongside the relevant member(s) (C) and select **Next** (D).
D
C
4 
Select an appropriate **role** (E) for the member and select **Next** (F).
F
5 
This screen confi
 rms that your request has been sent to the Room's BAOs for approval.
6 
Select Close (G) and return to the Room's homepage.
G