## Protecting The Public Your Next Move

This is a free-to-download, web-friendly version of HSG151 (Second edition, published 2009). This version has been adapted for online use from HSE's current printed version.  
You can buy the book at www.hsebooks.co.uk and most good bookshops. 

ISBN 978 0 7176 6294 4 Price £9.95
Construction work can kill people who do not work directly in the industry. The importance of protecting such people cannot be emphasised enough. Members of the public and children are killed or seriously injured from construction activity in accidents which could have been prevented. This guidance is aimed at all those involved in construction, not only the principal contractor, but also the client, CDM co-ordinator and designer, where appropriate. It contains practical advice on how those designing, planning, maintaining and carrying out construction work can minimise the risks to those who are not involved in the construction process but may be affected. This guidance in this second edition has been updated in light of the Construction (Design and Management) Regulations 2007.

© Crown copyright 2009 First published 1997 Second edition 2009 ISBN 978 0 7176 6294 4 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording or otherwise) without the prior written permission of the copyright owner. Applications for reproduction should be made in writing to:  
The Office of Public Sector Information, Information Policy Team, Kew, Richmond, Surrey TW9 4DU or e-mail: licensing@opsi.gov.uk This guidance is issued by the Health and Safety Executive. Following the guidance is not compulsory and you are free to take other action. But if you do follow the guidance you will normally be doing enough to comply with the law. Health and safety inspectors seek to secure compliance with the law and may refer to this guidance as illustrating good practice.

## Acknowledgements

HSE gratefully acknowledge the help given by the following organisations during consultation on this text: Building Employers Confederation EPR Architects Ltd Lovell Construction Ltd Norman & Dawbarn Health and Safety Ltd RGCM Ltd Tarmac PLC

## Contents

| Foreword	                                                                |   4 |
|----------------------------------------------------------------|-----|
| Introduction                                                   |     |
|                                                                |   5 |
| How to use this publication                                    |   6 |
| Section 1                                                      |     |
| What the law says                                              |     |
|                                                                |   6 |
| Health and Safety at Work etc Act 1974                         |   6 |
| Construction (Design and Management) Regulations 2007 (CDM)    |   6 |
| Management of Health and Safety at Work Regulations 1999       |   7 |
| Control of Substances Hazardous to Health Regulations 1999     |   7 |
| Reporting of Injuries, Diseases and Dangerous Occurrences      |     |
| Regulations 1995 (RIDDOR)                                      |   7 |
| Section 2                                                      |     |
| The site perimeter and other boundaries                        |     |
|                                                                |   8 |
| Planning, provision and maintenance of perimeters              |   8 |
| Security precautions                                           |  12 |
| Section 3                                                      |     |
| Developing authorisation procedures                            |     |
|                                                                |  13 |
| Who do you need to authorise?                                  |  14 |
| Controlling access to site                                     |  14 |
| Informing visitors                                             |  15 |
| Section 4                                                      |     |
| Specific hazards, risks and their control - a summary          |     |
|                                                                |  16 |
| Scaffolding and other access equipment                         |  16 |
| Openings and excavations                                       |  18 |
| Slips, trips and falls within pedestrian areas                 |  18 |
| Plant, machinery and equipment                                 |  19 |
| Hazardous substances                                           |  19 |
| Storing and stacking materials                                 |  20 |
| Electricity and other energy sources                           |  21 |
| Dust, noise and vibration                                      |  22 |
| Falling objects                                                |  22 |
| Delivery and other site vehicles                               |  23 |
| Road works                                                     |  24 |
| Section 5                                                      |     |
| Vulnerable groups and premises which require special attention |     |
|                                                                |  25 |
| The disabled                                                   |  25 |
| Children                                                       |  25 |
| Occupied premises                                              |  27 |
| Refurbishment of residential properties                        |  28 |
| Refurbishment of industrial or commercial properties           |  29 |
| Health care premises                                           |  31 |
| House building                                                 |  31 |
| Appendix                                                       |     |
| Identifying the hazards and evaluating risks                   |     |
|                                                                |  33 |
| References and further reading                                 |  36 |
| Further information                                            | 38  |

## Foreword

Each year many construction workers are killed or injured as a result of their work; others suffer ill-health, such as musculoskeletal disorders, dermatitis or asbestosis. The hazards are not, however, restricted to those working on sites. Children and other members of the public are also killed or injured because construction activities have not been adequately controlled. The construction industry's performance has shown a steady long-term improvement, which I welcome. However, there is no room for complacency, especially when the consequences to others can be so devastating. 

In addition, accidents and ill health have a financial cost. The business case for improving performance is absolutely clear. Please read this publication and turn the advice into action. Doing so may well prevent you and other people from becoming victims of accidents or suffering ill-health.

## Introduction

1	
This guidance is aimed at everyone involved in the construction process. 

It provides practical advice on how those designing, planning, maintaining and carrying out construction work can minimise the risks to those who are not involved in the construction process but may be affected. 2	
Each year construction work injures and kills people who have no direct connection to it. 3	
The Health and Safety Executive (HSE) and local authorities receive many complaints from the public concerning construction activities. Some complaints involve actual risks while other complaints pose little risk to health and safety. Some complaints arise directly from nuisance. Such public concern impairs the image of the construction sector. 4	
Most of these accidents and complaints could have been avoided. This book aims to advise you how this can be achieved. The advice is mainly concerned with preventing accidents and ill health to the public, but it may also help reduce nuisance issues. It identifies the hazards and risks which most commonly affect the public and visitors to sites. It outlines the law that is most relevant to protecting the public and provides advice on how you can comply with your duties. The guidance covers how you can define and maintain the site perimeter and keep the public separated from construction work. It highlights the importance of authorising workers and visitors who come on to your site, even for short periods. It also indicates where problems are most likely to be encountered and suggests ways to control them. 5	
Providing suitable protection for those carrying out construction work will often help to protect others who may be affected by it. The precautions which need to be taken to adequately protect the public and visitors may, however, differ from those taken to protect those working on the site. The public are likely to be less aware of the dangers involved with the construction process than those working on site. This knowledge gap can be managed by good communication and sharing relevant information. 6	
Visitors to site, including experienced construction workers, may also require additional information if they are unsure of the site layout. Specific groups, such as children, need special consideration because of their vulnerability. Certain classes of premises also need special attention because of the nature of the works. This guidance attempts to explain what is reasonable for such special cases by considering problems and their solutions. 7	
This guidance does not cover illegal trespass or forced entry on to sites by those intent on criminal activity; however, the measures identified here may help. The planning for security of a specific site should be proportionate to the risk of this occurring and other law enforcement agencies that have a role in public/ construction work, including the police and local authorities may be able to provide additional advice.

## How To Use This Publication

8	
This guidance has five sections and an appendix. Section 1 outlines what the law says you must do. The other sections provide guidance on how you may comply with the law, but this guidance is advice only and not compulsory. How you comply with the law depends on a range of issues including location, methods of work and type of construction activity. 9	
A number of projects have been used as examples of how the advice can be put into practice. The sections can be used individually for specific issues but reading the whole text will give you a more comprehensive picture.

## Section 1 What The Law Says

10	  This section identifies the health and safety legislation which is most relevant to protecting the public from construction work. It is not an exhaustive list and you may also have duties under other health and safety legislation. 

## Health And Safety At Work Etc Act 1974

11	 The Act places a duty on all employers and the self-employed to take reasonably practicable steps to ensure the health and safety of people who are not in their employment, such as members of the public. 12	 The Act also places a duty on employees to co-operate with their employer on health and safety matters and not to do anything which puts others at risk.

## Construction (Design And Management) Regulations 2007 (Cdm)

13	 The CDM Regulations apply to all construction projects (except for the to need to notify, which applies only to work of certain size and duration - see Managing health and safety in construction. Construction (Design and Management) 
Regulations 2007. Approved Code of Practice L1441). It requires that health and safety is taken into account and managed throughout all stages of a project, from its conception, design and planning through to site work and subsequent maintenance and repair of the structure. 14	 CDM places a number of duties on those involved in the construction project. The client should make sure that anyone they propose to engage, such as designers and contractors, is competent and has made adequate provision for health and safety. This should include measures to protect the public where necessary. For notifiable construction work (work lasting longer than 30 days or involving 500 person days of work), a CDM co-ordinator should be appointed to assist the client with this role. 15	 Clients must also provide project specific health and safety information at the pre-construction stage. The pre-construction information should include, among other things, arrangements for planning and managing the construction work, including health and safety goals for the project and arrangements for the security of the site and site hoarding requirements. 16	 On construction projects that require notification, a competent principal contractor should be appointed by the client and has to ensure that a construction phase plan is prepared before the start of the construction phase. The plan should set out the organisation and arrangements that have been put in place to manage risk and co-ordinate work on site, including site security. This will include authorisation procedures for the management of visitors and workers on to site and other positive measures to keep others off site. 17	 The effectiveness of the arrangements should be reviewed regularly, particularly for example, if there is evidence of children playing on or near the construction site. 18	 There is also a specific duty on contractors not to begin work on a construction site unless there are measures to prevent unauthorised access to site. 

## Management Of Health And Safety At Work Regulations 1999

19	 The Management of Health and Safety at Work Regulations 1999 are intended to improve health and safety management and to detail what is required of employers (and in some cases the self-employed) under the Health and Safety at Work etc Act 1974. 20	 Under the Regulations the employers have to:

assess, in particular, the risks to the health and safety of their employees and 
n 
of others who may be affected by the work activity. This is for the purpose of identifying the necessary preventative and protective measures. Employers with five or more employees must record the significant findings of this assessment; and co-operate and share information with any other employers who share the 
n 
same workplace.
21	 *Five steps to risk assessment* INDG1632 explains how you can assess the risks in your workplace.

## Control Of Substances Hazardous To Health Regulations 1999

22	 These Regulations place duties on employers who are using substances hazardous to health. There is a wide range of substances which can give a risk to people's health. Many of these duties extend not only to employees but to any other person, whether at work or not, who may be affected by the work carried out. Again, this will include members of the public. 23	 See Control of substances hazardous to health. The Control of substances Hazardous to Health Regulations 2002 (as amended). Approved Code of Practice and guidance L53 and *A step by step guide to COSHH assessment* HSG974 for more information on COSHH.

## Reporting Of Injuries, Diseases And Dangerous Occurrences Regulations 1995 (Riddor)

24	 These Regulations require that persons having control of premises (generally the principal contractor) report certain accidents and dangerous events that occur there. Accidents which result in members of the public being taken to hospital should be notified to HSE (or sometimes the local authority) immediately and followed up by a report on form F2508, by telephone or online. See Incident at work MISC769.5

## Section 2 The Site Perimeter And Other Boundaries

25	  This section describes how to plan, provide and maintain suitable perimeters and barriers at locations where it is necessary to separate the public and others from the work. It also shows how the principles of risk management explained in the Appendix can be implemented after you have identified the hazards which are likely to affect members of the public and visitors. The risk assessment should also indicate where and when risks arise and their significance. 

## Planning, Provision And Maintenance Of Perimeters

Planning
26	 For most sites the perimeter is a geographical area within which construction work will be carried out. Determining this perimeter is an important aspect of managing public risk. Specific areas of risk may occur within the site, such as around deep excavations. Sometimes construction work can create risks outside the site perimeter (eg unloading materials from a delivery lorry outside the perimeter). Three issues need to be considered: 

planning 
n 
what form the perimeter will take; 
providing 
n 
the perimeter; and 
maintaining
n 
 what has been provided.
27	 Identifying the issues at pre-tender stage allows specific items to be included in the bill of quantities and prospective principal contractors can take them into account when tendering. This helps reduce the likelihood of costs overrunning in this area at the end of the project. 28	 Risk assessment should decide how the perimeters will be defined, what type will be needed to protect the public and where it should be placed. Factors to consider will include:

the nature and type of the construction work;
n 
how heavily populated is the area;
n 
who will need to visit the site during the work;
n 
whether the site may attract children; and
n 
site characteristics.
n 
29	 When planning for the delivery of materials there are many positive precautions that can be taken to ensure people outside the site are protected including:

eliminate reversing into the street or on to site by providing one-way systems 
n 
and turning areas within the site where possible; providing specific 'drive-in' loading areas for safer movement of goods on to 
n 
site; plan deliveries to make sure they do not coincide with heavy pedestrian traffic, 
n 
such as taking children to school; consider whether the deliveries should be scheduled at times outside of large 
n 
movements of people such as rush hours or the journeys to and from school. 
However, for higher risk activities, such as using cranes or fork-lift trucks to unload vehicles, it may be necessary to temporarily extend the existing site perimeter while this work is carried out. Alternative pedestrian routes may be required and this will often need permission from the local authority.

The site perimeter
30	 On many sites the location of the site perimeter will be obvious. The layout of the site and the site characteristics will influence the position of the site perimeter fencing, eg it may be possible to consider using existing permanent features such as walls, fences or other structures provided they are structurally sound. 31	 It may also be possible to phase the construction of new structures so they will form an effective barrier as the work progresses (see Figure 1). Where existing features cannot be used, you will need to decide what materials will form a suitable barrier and where it is required.

32	 The precautions taken to secure the site perimeter should reflect the level of risk.
33	 The location of site offices will need to be considered in the development of the site and, they should be preferably located near the main site entrance. This allows supervision of those arriving and avoids people having to cross the site unnecessarily. The entrance and access routes to the site office should be clearly signposted. This is particularly important where there are multiple entrances, where the site is shared, or where the office is located outside the perimeter fencing. Space constraints will affect activities such as site deliveries and offloading, and may affect the types of construction plant and techniques which can be used. 34	 During the planning of the project certain local issues such as public footpaths or rights of way which may cross the site may be identified. It will be necessary to consider appropriate closure or diversions of these, with the owner and relevant authorities' consent as early as possible.

On a project which involved the construction of a new road in a non-urban area, the principal contractor's risk assessment identified that very few members of the public were likely to be in the area and risks from the work were low. Suitable means of demarcating the perimeter of the site using tape and warning signs were erected. However, in certain parts of the site where there was public access or process risks were higher, additional precautions were taken such as using a 2 m high fence. In a shopping precinct, minor construction work involving the painting of timber benches was carried out. The clients, in conjunction with the contractor, decided to provide a barrier although it was not needed on health and safety grounds, but it was felt it was required to prevent people getting paint on their clothes.

Outside the site perimeter
35	 Construction work can present a risk to the public outside the site perimeter. These risks might include materials falling from access platforms, materials stored temporarily off site, the operation of cranes and other lifting equipment either on or off site (see Figure 2). This can change as construction work progresses. The process of risk assessment should have identified these areas as well as any necessary control measures.

Within the site perimeter
36	 Inside the main site perimeter there may be also specific risks which need to be specially controlled, eg around deep excavations or areas where site radiography is taking place. Precautions taken to control the risks might involve excluding contractors and others not directly involved in the work. Areas of risk will change as the work progresses. Risks may also be created at levels above the ground. For example, where mast climbing platforms are used during the external refurbishment of tower blocks, residents opening windows can create a hazard to themselves and the workers at each floor. In these circumstances physical control measures and a safe system of work are necessary to control the risks at higher levels

## Provision

The site perimeter 
37	 A 2 m high fence is an effective site barrier for most sites, exceptions to this may be city centre sites and residential areas where there have been previous attempts by children to gain access to the site. In these cases larger hoardings may be appropriate. Perimeter fences can be constructed from a range of materials, including metal mesh. If a fence is to be used then it should be difficult to climb. Using a close mesh which prevents children getting their hands and feet through should mean that no one can gain handholds or footholds. Sectional fencing should be locked together and not easily separated without using a tool from the inside of the site. Keep gaps underneath the fence or gate as small as possible to stop anyone gaining access under the fence. Make sure children cannot get access through gaps under temporary fencing. On uneven ground gaps can be quite considerable if steps are not taken to level the surface. Where the feet of sectional fencing points into pedestrian areas, they should be highlighted to avoid tripping hazards. 38	 On plywood, and other similar sheeting materials, wind loading can be considerable and this can be increased by localised environmental conditions. Design the perimeter fencing (including the support and fixing arrangements for the structures) to withstand such conditions. It can be useful to provide public vision panels. These requirements need to be reflected in its design and construction. 39	 Provide securable gates at access points. The gates should form part of the fence and be of the same size. Controlling access through gates is very important. Ensure that the gate can be secured, whether it is open or not, to avoid it being blown shut in an uncontrolled manner. In some environments, it may also be necessary to close the gates while work is in progress, eg, for a school's internal security. However, this must not hamper the ability to escape in an emergency. Keep the gate locked and when the site is not occupied - secure any temporary fencing. 40	 Site storage compounds should, whenever possible, be big enough to accommodate all the plant, equipment and materials out of working hours. 

Strict control over the amount and timing of deliveries will help keep storage to a minimum outside the compound area. Sometimes the compound may be in a different area to the main site, but it will still need the same levels of protection, signing etc. Avoid storing materials in a way which allows the fence to be climbed more easily. Some materials pose a significant fire risk and separate, properly constructed, secure compounds may be needed for these materials.

Outside the site perimeter
41	 For activities such as the delivery of materials, a banksman may be sufficient to ensure that people outside the site are not put at risk. However, for higher risk activities, eg the use of a crane, it may be necessary to temporarily extend the existing site perimeter while this work is carried out. Alternative pedestrian routes may be required and this will often need permission from the local authority. 42	 It may be necessary to use pedestrian tunnels or properly constructed false ceilings or crash decks to protect the public from falling materials during work over occupied areas.

Within the site perimeter
43	 Even if the site has a fence which is designed and constructed so that individuals cannot normally enter, precautions may still be necessary for areas of high risk within the site. This protects those working on the site, visitors and anyone else who may get in. These barriers and precautions should reflect the nature of the risk. For example, where steelwork is being erected, then warning tape, notices and instructions to site personnel to avoid the area may be adequate. However, a strong, physical barrier may be needed to prevent people falling down deep excavations which are likely to be open for a period of time.

Maintenance
44	 Site perimeters may need to change as the construction work progresses. Plan how you will ensure the perimeters remain current and effective. Control measures may include nominating an individual to manage the perimeter and check it is adequately maintained. If delivery points or the office accommodation are moved, alter the signs accordingly. Review the effectiveness of the control measures. Additional measures will be needed if there is evidence that people can get in. Arrangements for the maintenance of the perimeter fencing should be part of the management plan for the site and a regime for maintaining and checking should be introduced.

## Security Precautions

45	 Many of the precautions taken to prevent access will improve site security. However, the use and location of extra 'security-only' measures, such as barbed wire or razor wire, needs careful consideration. Accidental contact needs to be prevented, so the use of security wire should usually be restricted to around internal compound fences at a height in excess of 2 m. Where it is used around the perimeter, provide warning signs to make sure people know it is there. Other security precautions, including surveillance equipment such as CCTV and infrared systems, are useful deterrents. 46	 If security guards are employed on either a permanent or visiting basis, they will often work alone. You should provide information about site risks to their employer and co-operate with them. If they patrol the site, the principal contractor should ensure there is safe access, plus a well-lit route, and clear information including any changes to the site. Ensure that an appropriate lone working procedure is in place so that there are arrangements to deal with emergency situations. 47	 Security staff may need to move around the site, so select and position the lighting to ensure that signs are readable and that shadows do not mask hazardous areas. Lighting is a good means of deterring those who wish to gain unauthorised access to the site. 48	 For advice on site security and how to prevent trespass, contact the local police crime prevention officer.

## Summary

Plan by:

identifying the hazards;
■
■
assessing the risk;
■
■
eliminating risk from construction operations by design or other means if 
■
■
reasonably practicable; defining the area to be protected;
■
■
identifying what is required at the site perimeter and other areas where people 
■
■
may be at risk, eg:
large hoardings;
–
–
2 m sectional fencing closed mesh;
–
–
1 m fence;
–
–
2 m fencing broad mesh;
–
–
security cameras; and
–
–
security guards.
–
–
Provide by:

erecting the protection making use of any existing site features, eg buildings, 
■
■
walls etc; and erecting warning/information signs.
■
■
Maintain by:

implementing procedures for regular inspection, maintenance etc; and
■
■
reviewing in the light of experience and modify accordingly.
■
■

## Section 3 Developing Authorisation Procedures

49	 During the construction phase there will be many visitors to the site, both planned and unplanned. Under CDM the principal contractor is required to take reasonable steps to ensure that only authorised people are allowed on site. Some clients, however, may have specific rules or needs that need to be managed, such as access to an area within a refurbish site, visitors to show homes etc. The principal contractor, as person in control of the site, should have a system in place to manage the risks to the health and safety of these visitors. The sophistication of these precautions should reflect the size, risks and complexity of the site and the work - what is suitable for a major project may be quite inappropriate for a small one. While other sections of this book focus on public protection, this section is chiefly concerned with managing and controlling access for workers and visitors. It provides examples of authorisation procedures and explains how they can be operated.

## Who Do You Need To Authorise?

50	 The simple answer is every visitor who is to come on site. This includes:

workers:
n 
those carrying out work on the construction site; and
- visitors, who will normally fit into one of the following categories:
n 
people who have some involvement in the construction process, eg client 
–	
representatives, members of the design team, delivery drivers and utility companies; those whose work on site is part of a regulatory process and have a 
–	
statutory right of entry, such as building control officers or HSE or local authority inspectors;
those who work on the site but are not directly engaged in construction 
–	
work, such as sales staff, security staff etc; possible future occupiers; and
–	
the general public (including those who may come on site in search of work).
–	

## Controlling Access To Site

51	 If there is appropriate perimeter fencing all visitors should be using the site entrance(s). Site entrances should be clearly marked and there should be separate access for vehicles and pedestrians. Both visitors and workers should report their presence on site as soon as they arrive. Clear signs should be used so everyone knows where and how to enter the site. They should be directed to a fixed control or reporting point and safe access to this point should be provided. On a small site the site hut is likely to act as the reporting in point but on a larger site a staffed security booth might be needed. Do not allow visitors and workers to walk around unaccompanied unless they are familiar with the site and the risks they may be exposed to. 52	 Keep a record of who is on site and when they arrive and depart. This helps keep track of people and can be used as an aid for the emergency services in the case of a fire or accident. It may also improve security of plant and materials. 

On a large and complex site a card scheme or swipe card access system could be established so that only those who have a pass are allowed on to site. This would also help to create conditions for entry on to site. For example a card may be issued after visitors have been through a safety induction. On smaller sites it may be enough for visitors to sign into the site log book and report to the site manager. Knowing who is on site and ensuring they have all of the information needed for their own health and safety is key to reducing accidents.

53	 Issuing some means of identification at the control point allows you to check quickly and easily whether someone is authorised to be on site or in a particular area. Some contractors have provided visitors with a badge or a distinctive coloured hard hat, highlighting their presence.

## Informing Visitors

Provision of information
54	 At the access point people new to the site can be given information about relevant hazards on site and any necessary training about special rules, emergency procedures etc. This can include any changes which may have taken place since they were last on site.

A steel erection contractor prepared a safety method statement which included information about the health and safety risks to those not involved in the work. The principal contractor incorporated this information into the induction training given to all visitors and other contractors while the work was being carried out.

55	 Sometimes information about potential risks may not be enough, eg on a large complex site or where there is significant risk. In this case it may be necessary for the visitor to be accompanied at all times while on site. 56	 Risk assessments should identify all necessary personal protective equipment (PPE) that visitors should wear, such as safety boots, high-visibility clothing, safety helmets etc. Everyone on site must wear the appropriate PPE for the area and the site should carry surplus equipment for known or likely visitors.

A new housing project had a completed show home at the front of the development. It was separated from the rest of the site and had unrestricted access. The company's policy stated that prospective customers had to be accompanied by a member of the sales staff if they wished to view the actual location of their own house. Appropriate PPE was provided and had to be worn. Sales staff were inducted and given regularly updated information on the potential hazards of the site. They also had to obtain permission from the site manager before entering the site where the work was being carried out. The company had a policy of encouraging visitors to come when work was not in progress, such as at weekends. A group of medical staff wanted to visit the site during the construction of a new medical department. The principal contractor wrote to the client before the visit advising of the necessary protective equipment. The visitors chose to provide their own protective clothing and footwear but did not bring hard hats. The principal contractor provided hard hats and gave the visitors the necessary induction training before the accompanied tour began. 57	 Some work of a particularly hazardous nature may need to carried out under a formal permit-to-work system. Such work is not within the scope of this guidance.

An industrial radiography company carried out non-destructive testing of welds on a site. A permanent record of the tests was required. The work involved the use of ionising radiation. Although the work was done out of hours the area was taped off, and warning notices and lights were erected. The company patrolled the taped perimeter to ensure only those actually carrying out the work entered the area. 58	 Make sure your authorisation procedures are implemented and that they remain effective as the work progresses.

## Summary

Implement an authorisation system for visitors, and ensure those who operate it understand it. This should include:

a readily identifiable reporting-in point;
■
■
providing safe access between the site entrance(s) and the control point;
■
■
making sure the route between the entrance and the reporting-in point is 
■
■
clearly marked;
providing appropriate information on the site rules, hazards and special 
■
■
precautions; PPE; and
■
■
making sure people are accompanied around site, and issued with 

■
■
ID if needed.
Make sure the scheme matches the precautions to the risks, and is adapted as these risks alter. Monitor and review the scheme, as necessary.

## Section 4 Specific Hazards, Risks And Their Control - A Summary

59	 Many of the hazards discussed in this section will be familiar to those who plan and manage health and safety on site. Risk assessments will identify whether precautions over and above those taken to protect site workers should be taken to protect others. This section outlines common hazards and the precautions needed to control the risks to members of the public and visitors. It is not an exhaustive list - your work may present other hazards which need to be controlled.

## Scaffolding And Other Access Equipment

Problems
60	 The erection, dismantling and use of scaffolding and other access equipment, eg mobile elevating work platforms, present various risks because people outside the site can be struck by:

components which are being moved across a public area during erection or 
n 
dismantling; components which fall during erection or dismantling;
n 
stored materials or debris which fall off or through gaps in the working platform 
n 
(this can be a particular problem where the building facade is curved or is not flat); scaffolding and other equipment which collapses because it is not properly 
n 
designed, erected or secured; plant or equipment which collapses as a result of instability or following impact; 
n 
and moving parts of mobile access equipment erected in an area to which the 
n 
public have access.
61	 Where access equipment is not adequately fenced off people may also:

walk into or otherwise make contact with access equipment;
n 
gain access on to the equipment and then fall off or through the working 
n 
platform or ladder; use the equipment to gain access to other elevated areas and subsequently fall 
n 
from there; and use debris chutes as slides.
n 
These last three issues are often a particular problem with children.

Precautions
62	 You will need to liaise with the local highways authority, and may need authorisation from them if your work involves the closure or obstruction of public footpaths or roads. You will probably need a licence from them before you can begin. The licence may set standards which describe aspects of how a scaffold should be constructed, how it should be marked (paint, tape etc), and when it needs to be lit. But regardless of this, there are always certain precautions which you can take:

exclude the public from the work area whenever possible;
n 
fence off the area and provide alternative routes which are clearly signposted 
n 
and avoid additional crossing of the road wherever possible; erect, modify and dismantle equipment when there will be fewer members of 
n 
the public in the area and always use warning notices; fans, tunnels and sheeting are a useful means of protection. Make sure the 
n 
scaffold is designed to take the extra loading and wind resistance; ask for protective measures to be put in place at an early stage during erection 
n 
and have them removed as late as possible during dismantling; lighting may be necessary in tunnels;
n 
use brick guards, netting or other suitable protection to prevent materials falling;
n 
do not drop or throw components during erection or dismantling;
n 
make sure the working platform is constructed to 

n 
prevent materials falling through it, eg double board scaffold platforms and insert a layer of strong polythene between the two sets of boards (a few small 
punctures will allow rainwater to drain away); make sure scaffold components do not project where there is a risk to people 
n 
or vehicles; bolts on couplings should face away from the public or be wrapped;
n 
consider enclosing the base of the scaffolding to prevent climbing, especially 
n 
on or near occupied residential premises and schools. Consider the use of anticlimbing paint; out of hours, remove ladders from the scaffold. Secure them in a compound or 
n 
in storage containers; make sure that doors to buildings or those allowing access to the roof, lift 
n 
motor rooms etc are locked at all times when work is not in progress, eg during lunch breaks, at the end of shifts and at weekends; consider using alternatives to scaffolding such as mobile elevating work 
n 
platforms, cradles and mast climbers. These can reduce the likelihood of people gaining access to heights providing the equipment is properly isolated when not in use; and debris chutes should be protected either by providing lids or covers etc.
n 
A local authority wanted double-glazed windows installed in its high-rise flats. The pre-contract document stated that the contractor would need to use mast climbing work platforms or similar, rather than traditional scaffold, to reduce the likelihood that residents or others would climb on to the working platform from balconies. The successful contractor was also contractually obliged to take steps to prevent the equipment being tampered with.

## Openings And Excavations Problems 63	 People Can Be Injured If They Fall:

into excavations, manholes or other holes in the ground;
n 
over open edges such as stairwells or open floor edges; or
n 
on to pointed metal or timber objects such as projecting reinforcement bars.
n 
They may also drown if they fall into deep excavations where water has gathered or otherwise be injured because they cannot see around or through physical precautions taken to reduce other risks.

## Precautions 64	 The Risk Of Injury Can Be Reduced In A Number Of Ways:

shore or batter excavations to prevent accidental collapse of the sides;
n 
provide guard rails and toe boards or similar where it is possible to fall 2 m 

n 
or more; barriers such as chestnut paling or similar may prove adequate where the 
n 
excavation is shallower; barriers should preferably be placed at least 1 m away from the edge of the 
n 
excavation; securely fixed marked covers may also be used;
n 
protect openings, shafts etc from approaching traffic;
n 
plan and control the work so that you are able to back-fill as soon as possible 
n 
and where possible, do not leave the excavation open overnight; do not pile materials or spoil on to pavements, forcing pedestrians into the 
n 
road. Clean up as soon as possible; make sure that any precautions do not obscure the view of pedestrians and 
n 
drivers. Use vision panels in solid barriers or keep their heights to a level that people can see over.

## Slips, Trips And Falls Within Pedestrian Areas

Problems
65	 Slips, trips and falls are a frequent source of injury to members of the public. Inadequate protection of holes, uneven surfaces, poor reinstatement, trailing leads and cables, spillage of oils, gravel etc are just some of the causes. Poor storage of materials and equipment and other obstructions in public areas, including inadequate control of waste materials, are other common causes.

## Precautions 66	 The Risks Can Be Reduced In The Following Ways:

segregate or control access to the work area by physical barriers or warning 
n 
signs. If tape is used ensure it does not become a tripping hazard itself; work during hours when the public is less likely to be in the area;
n 
provide clear signs and proper protection at obstructions;
n 
use temporary flooring material, eg plywood or steel plates, to cover uneven 
n 
ground or potholes; avoid trailing cables (especially on stairways). Cover or fix any which need to 
n 
cross pedestrian areas; provide lighting at night and in dark areas;
n 
remove waste and rubbish as it arises;
n 
reinstate surfaces properly and as soon as work is complete; and
n 
clear all spillages and obstructions from public routes as soon as possible and 
n 
always before the public are allowed access to the area again.
A shopping centre was being refurbished. Repair work to the floor was done outside shopping hours. During the day, the whole area was covered by a substantial plywood sheet and rubberised matting to provide a safe, level walking surface.

## Plant Machinery And Equipment

Problems
67	 The authorised and unauthorised use of plant and equipment presents a range of hazards. Almost any piece of plant is dangerous in the wrong hands and some plant can be started easily without the proper keys or tools.

## Precautions 68	 The Risks Can Be Reduced In The Following Ways:

all plant should be immobilised out of hours;
n 
remove keys and starting handles and try to store them in a compound or 
n 
similar secure area; cab covers also make vehicles more difficult to enter;
n 
place excavator buckets, lift-truck forks etc on the ground at the end of the day;
n 
do not drive fork-lift trucks along public roads with the forks raised too much. 
n 
The driver should have a clear view; avoid lifting across public areas if possible;
n 
properly support and chock bowsers to prevent accidental displacement;
n 
check that all plant and equipment operatives are competent; and
n 
remove cartridge guns and cartridges from site where possible, or lock them 
n 
up at the end of the day. Clear up all used and misfired cartridges at least daily - accidents have occurred when children have struck unfired cartridges which have been left on site.

## Hazardous Substances

Problems
69	 Members of the public and visitors may be affected by the poor storage, transportation, use or disposal of hazardous substances. Other substances cause ill-health effects when they are inhaled, swallowed or come into contact with the skin or eyes. Flammable liquids and gases can cause fires or even explosions. Some substances and materials, such as foams, give off toxic fumes when burned.

Precautions
70	 The precautions taken to protect workers from these substances will often reduce the risk to everyone else:

use less hazardous materials if possible, eg water rather than solvent-based 
n 
paints; change the way work is done, eg use water suppression or local exhaust 
n 
ventilation where dusts are created; apply solvent-based paints or adhesives by brush rather than spraying;
n 
exclude everyone not directly involved in the work from the vicinity - this can be 
n 
particularly necessary during woodworm and damp-proof chemical treatments; plan and control the amounts ordered and delivered;
n 
limit the amount of flammable or hazardous substances handled or used on site 
n 
at any one time;
only decant hazardous materials into suitable, properly marked containers;
n 
collect and dispose of empty containers; and
n 
store all hazardous substances in suitable containers or in secure compounds 
n 
when not in use.

## Storing And Stacking Materials Problems 71	 The Storage Of Materials Presents Several Hazards:

materials may fall from storage areas, scaffolds or other working platforms;
n 
pallets and manhole rings may topple or otherwise move;
n 
part-opened pallets and badly stored bricks can topple;
n 
certain materials which are stored horizontally and not secured can move in 
n 
high winds, eg open packs of roofing sheets stored on roofs; materials which are stored upright can topple over, eg unsupported roof trusses 
n 
propped against a wall; piles of sand, gravel, earth etc may shift, burying those who are climbing on 
n 
them or nearby; people can fall from the top of storage areas, stacks etc. They may also be 
n 
used as a means of climbing on to other positions of danger; the public may be struck by materials and plant or exposed to hazardous 
n 
substances; and during the transfer of materials between off-site storage areas and the site.
n 
Precautions
72	 The risks associated with the storage of materials can be reduced in several ways:

store materials within the site perimeter, preferably in secure compounds or 
n 
away from the perimeter fencing. The area should be well lit to discourage unauthorised entry; pallets should be stored on level ground, no more than three high. Remember 
n 
the contents of pallets become less stable once the packaging is broken; prevent manhole rings and similar materials rolling. Store them on their end 
n 
rather than chocking them. Store them on level ground, no more than two high; store materials such as roofing sheets and plywood horizontally, make sure 
n 
they are firmly secured to prevent them being blown away, especially when they are stored at height; vertical stacks of materials and materials stacked against walls etc, need to be 
n 
propped or secured to prevent them toppling. Purpose-built storage frames may be appropriate; make sure loose materials stored on platforms or other similar areas cannot fall 
n 
accidentally. Toe boards and brick guards should be in place. Materials should not be stacked above the height of the brick guards; limit the height of all material stacks;
n 
avoid leaving vertical faces on sand piles;
n 
prevent items such as scaffolding tubes from falling or toppling over. If it is 
n 
impracticable to store them other than vertically, even for a short period, then take steps to ensure they do not topple over; and avoid storing materials off site where possible. If it is unavoidable, position 
n 
storage areas away from busy public routes, and keep distances between stores and the site as short as possible. Post warning signs.

## Electricity And Other Energy Sources Problems 73	 Energy Sources On Site Present A Range Of Hazards:

contact with electrical supplies or arcing can cause shock, burns and even 
n 
death; bottled gas can cause fires or explosions if they are not stored safely or if they 
n 
are tampered with; and fuel and gas oil can also ignite causing burns.
n 
Precautions
74	 These risks can be reduced at the planning stages and while work is being carried out in the following way:

use a suitably protected supply, cordless tools or reduced voltage equipment, 
n 
eg 110 V centre tapped. For other purposes, such as lighting, it may be possible to use even lower voltages; place lights out of reach and away from other parts of the electrical system 
n 
which may expose people to danger; make sure gas cylinders and appliances are fitted with valves which require 
n 
special tools to turn on the supply;
isolate gas cylinders when not in use and lock them in a secure cage out of 
n 
hours; secure cylinders to prevent them toppling;
n 
secure bowsers in a stable frame and padlock them off; and
n 
avoid lighting fires. Remember, some substances give off toxic fumes when 
n 
burned. Make sure that any fires which are lit are properly extinguished well before the end of the day.
A delivery driver arrived at site with his two children in the cab. As he began raising his tipper, it came into contact with an 11 kV overhead line. The controls in the lorry cab began to burn and in a panic to rescue his children, the driver climbed up to the cab. He was electrocuted as he touched the cab handle. The children escaped by jumping away from the lorry.

## Dust, Noise And Vibration

Problems
75	 Noise, dust and vibration do not usually pose a health risk to members of the public if their exposure is likely to be low and of a short duration. They can, however, cause serious problems in urban areas and work such as refurbishment, especially if part of the building is still occupied. Noise, dust and vibration are a common source of complaint.

Precautions
76	 The controls adopted to protect the workforce will often reduce the risk of the nuisance to others:

use noise suppression on equipment;
n 
adopt different work methods, eg when cutting paving slabs consider the use 
n 
of guillotines rather than disc cutters; use stacks of materials or existing features as temporary noise barriers;
n 
use low-dust products;
n 
use water suppression or exhaust ventilation;
n 
carry out the work off site;
n 
work at times when the public are less likely to be in the area; and
n 
provide solid barriers adjacent to public areas.
n 
A company was carrying out street works involving the use of road cutting saws and disc cutters. Hardboard sheets were fixed to the fence on the site perimeter to prevent sparks and stone chips going into pedestrian areas.

## Falling Objects

Problems
77	 Members of the public have been seriously injured and even killed after being struck by falling or ejected materials.

Precautions
78	 Priority must be given to stopping materials falling in the first place. When you have done what you can to achieve this, you then need to take steps to stop people being struck by any materials which do fall:

always plan how materials will be raised and lowered;
n 
do not throw materials into an uncontrolled area and use chutes for debris;
n 
provide an enclosed hoist platform and carefully position gin wheels etc. If 
n 
possible, avoid working above a public area; ensure there are safe systems of work when dismantling equipment, eg striking 
n 
formwork or dismantling scaffolds to prevent components and timbers falling into public areas; provide debris netting to trap small pieces of ejected material;
n 
keep material storage to a minimum - provide brick guards and never store 
n 
materials above the height of the brick guards; protected walkways may be needed in some circumstances, eg demolition 
n 
sites where materials could fall into pedestrian areas; where it is not possible to eliminate the risk of materials falling or being ejected, 
n 
the area should be fenced off or at least demarcated. Only authorised people should enter and even their access should be controlled to avoid times when there is a risk of them being struck; and identify areas of risk and put up warning signs.
n 

## Delivery And Other Site Vehicles Problems 79	 Delivery And Other Moving Site Vehicles Create Several Hazards:

pedestrians may be struck by vehicles entering or leaving the site;
n 
people falling from vehicles on to pedestrians;
n 
site and delivery vehicles may obstruct the pavement forcing pedestrians into 
n 
the road where they can be struck by other vehicles; vehicles may strike non-site vehicles while entering or leaving the site;
n 
unsecured loads or those moved during transit may fall off, striking pedestrians 
n 
or other vehicles; unauthorised use of vehicles which are not switched off or locked when the 
n 
driver is not in the cab;
vehicles may take contaminated material off site on their wheels; and
n 
delivery vehicles may also enter site with children in the cab.
n 
Precautions
80	 It is important to consider access and approaches to the site during the planning stage; think about the proximity of schools, hospitals etc and possible busy periods. The risk to pedestrians and drivers of other vehicles can be reduced in several ways:

segregate pedestrians and vehicles wherever possible;
n 
avoid crossing traffic flow. Divert site traffic away from pedestrianised areas and 
n 
built-up housing estates, if possible; make sure there are adequate control measures to prevent people falling from 
n 
vehicles; minimise reversing on to roads or public areas;
n 
control stocks to make sure you have the right materials at the right time;
n 
wherever possible, provide adequate space on site for offloading vehicles;
n 
if you have to load or unload vehicles across the pavement, make sure there is 
n 
safe access for pedestrians and other vehicles; allow sufficient clearance around mobile loading arms;
n 
choose delivery times which avoid busy pedestrian or traffic periods;
n 
use a banksman to direct vehicles and to assist with loading and unloading;
n 
give delivery companies advance notice of routes to follow or avoid, and 
n 
loading/unloading arrangements etc; discourage drivers from bringing children on to site. If this is unavoidable, 
n 
prohibit children leaving the cab, at all times, unless they can go to a safer place; make sure loads are properly secured;
n 
provide wheel washers and make sure drivers use them before leaving 
n 
contaminated sites; and secure vehicles and plant when not in use. If possible, leave them in a secure 
n 
area overnight and immobilise them.

## Road Works

Problems
81	 Both the New Roads and Street Works Act 1991 and chapter 8 of the Traffic signs manual6 set out the requirements for signing and lighting for work in the highways. While this may help reduce the risk to members of the public, they address only a small range of the hazards created by road and street works. Many of these have already been dealt with on an individual basis in other parts of this section but it is worthwhile emphasising them again because the work is usually carried out very close to the public. The hazards are as follows:

members of the public can be struck by slewing arms or counterbalances on 
n 
plant reversing vehicles and by falling paving slabs, flying road chips or other 
materials;
poor storage of materials and poor reinstatement can cause slips and trips. It 
n 
can also force pedestrians into the road where they are at risk of being struck by traffic; pedestrians can fall down inadequately fenced excavations; and
n 
some of the chemicals used in road building and repair can cause risks to 
n 
health.
Precautions
82	 Road and street works tend to be very mobile and the site perimeter can change very rapidly. Procedures for maintaining the perimeter and other control measures need to address this. The precautions are as follows:

select plant which is suitable for the work and the site. Mini-excavators etc 
n 
may need to be used on small sites to prevent the public being struck during slewing operations; use trained banksmen to supervise the movement of vehicles;
n 
draw the public's attention to the work by using the correct signs, lights 
n 
and information boards. Consider making works vehicles and plant more conspicuous by highlighting jibs etc; reinstate excavations as quickly as possible. Fence off those which need to 
n 
remain open;
prevent tripping by covering uneven surfaces or alerting the public to their 
n 
presence; do not stack large quantities of paving slabs upright. Avoid storing them near 
n 
entrances and busy pedestrian areas; store materials within the site perimeter, preferably in a separate compound 
n 
away from any perimeter fencing; remove plant and equipment from site at the end of the shift. If this is not 
n 
possible, isolate and secure it; and select and use the least hazardous materials and chemicals. Use tools fitted 
n 
with dust and noise suppression. Use enclosures around dusty and noisy equipment.
Where membrane sprays containing isocyanate are being used, there is little risk to drivers provided they keep moving; however, once the traffic stops the risk is higher. Therefore spraying may need to stop if the traffic does; this needs to be made clear in the site procedures.

## Section 5 Vulnerable Groups And Premises Which Require Special Attention

83	 Vulnerable groups such as the elderly, children and people with certain disabilities may need special attention. Work in certain premises such as schools and hospitals requires careful thought and planning. This section provides more detailed advice on some of the areas to be addressed. Some of the suggestions may apply to other working environments.

## The Disabled

84	 The disabled are especially at risk where construction work affects pedestrian routes, eg TV cable installation or scaffold erection on pavements. It is therefore important to identify whether your work will affect a route which is regularly used by people with disabilities. Do wheelchair users pass frequently? Could blind or partially sighted people be at risk? The Highways Act 1980 and the New Roads and Street Works Act 1991 apply in pedestrian areas and roads. They set out certain procedures which need to be followed and precautions which need to be taken, eg lighting of scaffolds and waste skips, reinstatement of footpaths etc. This legislation emphasises the need to take account of vulnerable groups. It is important to seek advice from the local authority.

## Children

85	 The death or injury of a child is particularly tragic and a lot of effort must go into keeping them out of the site and away from danger. Children do not have the ability to perceive danger in the same way as adults do; often they use their imagination to see construction sites as playgrounds to act out their favourite games or films or television programmes. 

A tree on a new housing estate under construction had a rope hanging from it. Local children had used this as a swing for much of the summer. As work progressed, no one on site thought anything more about it. One afternoon a child swinging on the rope fell to the ground and was pierced on metal starter bars sticking up from the newly laid foundations. 86	 Site occupiers may find it useful to liaise with local schools, tenants associations etc. HSE has produced a video called *Kidsafe*,7 dealing with the risks of children on site. Let them know what the work programme is and what risks are associated with construction work. Discuss how children can be made aware of the dangers and kept off site; ask for their advice. Sending letters to nearby households can be a useful way of informing residents about work. Talking to children and showing films or videos will raise awareness and can help reduce accidents, trespass and vandalism. However, these events can backfire and may actually encourage children to try and get on to site rather than deter them. Their content needs to be very carefully thought out to avoid this. The local police force may agree to participate in similar activities.

87	 Site management should make subcontractors, delivery drivers and other visitors aware of all restrictions regarding children before they arrive on site. This is particularly important during the school holidays when children may be more likely to ride in delivery lorries with their parents. Suitable steps should be taken to ensure that everyone observes the site rules about children. 88	 Work on school premises often requires the highest standards of public protection: eg 2 m plywood panels may need to be fixed around the base of scaffolds to prevent children climbing on to them (see Figure 4). Tunnels and fans may be necessary near playgrounds and entrances to prevent pupils, staff and parents being struck by falling objects. 89	 Local authorities and school governing bodies will usually have procedures for controlling construction activities. Contractors should familiarise themselves with these and develop systems to meet their requirements during the earliest stages of project planning. 90	 Whenever possible, projects or activities which present high risks to staff and pupils should be carried out during school holidays, at weekends or out of school hours. If this is not possible, the work should be programmed to avoid busy periods such as school start, finish and break times. Deliveries should also be arranged to avoid these times.

91	 It is important to liaise closely with the school throughout the work. Informal talks and video presentations by site personnel will help alert staff and pupils to the dangers and help them understand why the precautions are necessary. 92	 Some contractors have also organised site visits as a means of educating pupils and staff. Again these events need to be carefully planned to avoid encouraging children on to site. School staff, governors and parents should be consulted and their agreement obtained before any visits take place. Children and staff should have all necessary protective equipment and not be exposed to any significant health and safety risks while on site. This will often mean that certain work activities cannot be carried out during the visit. Both staff and pupils should be tightly supervised throughout the visit. 93	 The Health and Safety (Young Persons) Regulations 1997 specifically address the issue of work experience. 

On a large project, the construction of a new art gallery and museum, an elevated office was used as a visitor centre. This had the advantage of keeping visitors off the site and also gave a good view of the work.

## Occupied Premises

94	 Where construction work is carried out in, on or near occupied premises, eg houses, hospitals, factories, shops etc, it may be necessary to evacuate part or all of the premises, either for the full duration of the work, or for a limited period (see Figure 5). Regular clients such as housing associations and pub management companies often have an established policy which identifies the circumstances when it is appropriate to evacuate premises. The client should plan out the work in conjunction with the designers, contractors and, where CDM fully applies, the CDM co-ordinator and principal contractor before deciding whether or not to evacuate. A number of factors need to be considered before a decision is made, including:

the nature of the premises;
n 
who will be exposed;
n 
the extent and nature of the work;
n 
the associated risks to occupants;
n 
the time needed to complete the work;
n 
the significance of any risks associated with an evacuation; and
n 
the costs of an evacuation, including alternative accommodation.
n 
95	 These factors need to be weighed up at the planning stage and a decision made so that the contractor can identify the necessary precautions and develop the work programme accordingly. If the premises remain occupied, even partially, the risk to the occupants and the adequacy of the precautions should be reviewed as work progresses.

Consider the refurbishment of a pub. Vacating the premises has obvious advantages: it removes the public from the area of risk and allows the work to be completed quicker because contractors do not need to work around customers. There are equally obvious costs: loss of business and possible permanent loss of goodwill if regular customers find a permanent alternative. The decision whether or not to evacuate therefore depends chiefly on the extent and nature of the refurbishment and the significance of the risks to the public if they remain. 96	 In certain premises, however, the evacuation could itself be harmful, eg homes for the elderly. Here the client needs to decide whether their movement presents a greater risk than the construction work. In all cases, the right decision can only be made if the client and contractors liaise and pass on all the relevant information.

## Refurbishment Of Residential Properties

97	 Sometimes it will be necessary to evacuate people during relatively shortduration work, eg timber treatment or damp course work involving certain hazardous chemicals. Often these chemicals are injected into party (shared) walls and there have been instances where ill health with neighbours has been linked with such work. The risk assessment should identify whether aspects of the work, eg the amount of the chemical to be injected or the nature of the party wall, make it necessary to evacuate the neighbours as well. If the neighbours are to remain in residence they should be informed of the nature of the work. 98	 However, it is likely that residents will remain in occupation during most minor construction work such as re-glazing or painting. This might also include times when residents choose not to move out even when it would be preferable if they did. In these circumstances, the precautions will need to be reconsidered to make sure the risks to the occupants (and the workers) are properly controlled. Separating the residents from the work, storage of materials and preventing unauthorised use of scaffolding and other access equipment - particularly by children - can present the main health and safety problems. Residents may also be concerned about the security of their property.

A contractor left several short lengths of unsecured scaffold tube propped against a wall in a corridor in a block of flats. The stack moved and fell across the corridor as a resident was passing with a pushchair and child. The resident was badly bruised by the falling tubes but the child escaped injury. 99	 Good communication between clients, contractors and residents is an important means of controlling the risks and minimising discomfort. It can also be essential when arranging alternative escape routes during work. Advice should be sought from the local fire authority where it is necessary to block or alter the permanent escape routes. 100	The client should pass information to residents at a very early stage. Where a residents' association does not exist, the client should consider appointing a liaison officer to deal with the contractors. The principal contractor should also appoint someone to act as a focal point for dealings with the residents and their representatives. The identity of these people and how they can be contacted should be publicised.

101	The principal contractor can take a number of steps to help reduce the risk. 

These include:

sending information to each household outlining the nature of the work before 
n 
it starts. An additional questionnaire can request any relevant information specific to that household such as special access requirements for disabled residents; providing all site workers with an identification card (preferably one with a 
n 
photograph); making sure that access to balconies, scaffolds etc is prevented or properly 
n 
controlled; providing and marking alternative routes, eg by using orange plastic netting 
n 
during working hours where necessary; and providing fans and covered walkways if there is a risk that residents will be 
n 
struck by falling materials.

## Refurbishment Of Industrial Or Commercial Properties

102	Where work takes place within occupied factories, offices, shops and other premises (see Figure 6), the client and the principal contractor will need to manage the risks created by their own work, and will also need to co-operate closely to manage those created by sharing the workplace. The client needs to pass relevant information on to the CDM co-ordinator and design team. This should be included in the pre-tender stage health and safety plan. 103	Where CDM does not apply, joint agreements between the occupiers and contractors are still needed to make sure health and safety risks and precautions are properly managed and co-ordinated. It will be useful to nominate someone, perhaps the company health and safety officer, to co-ordinate activities at relevant interfaces. Agreements should cover areas such as:

respective responsibilities;
n 
mechanisms of co-operation and co-ordination;
n 
providing information about risks;
n 
controlling access to the areas where construction works are being carried out; 
n 
and emergency procedures.
n 
A chemical company had its car park resurfaced. They provided the principal contractor with details of the substances manufactured and their risks as well as information about the fire alarm warning system and assembly points. 104	In some cases, the occupiers of premises may either prohibit or restrict the types of activity which can be carried out on certain parts of the construction site.

A new waste processing unit was being installed in a sewage treatment works. The client knew that the waste treatment process could cause flammable concentrations of methane gas to be produced in some areas of the sewage treatment works. The client therefore prohibited the use of welding equipment and other sources of ignition on certain parts of the construction site and imposed a permit-to-work system on contractors for hot works on other parts of the site. 105	Sometimes work is carried out in areas which need to remain occupied. The risk assessment should indicate the nature of the perimeters and how they will be maintained. It might be possible for the work to take place outside normal hours. Alternatively, a physical barrier may be necessary to separate the construction work. The highest standards should be adopted where work is carried out above a public area. This will mean taking steps to prevent materials falling in the first place and then excluding people from the area below the work or providing adequate fans, tunnels etc. Post suitable warning signs around the area.

A company which was painting and decorating an office did some work in a stairwell at the weekend to maintain a fire escape during the week and minimise inconvenience.

## Health Care Premises

106	In health care premises, the vulnerability of those who are within the premises or likely to visit that area is an important additional concern. Visitors might include children, and outpatients with restricted mobility or with partial sight etc. Also, bear in mind that patients and visitors may be in a distressed condition or distracted by health concerns.

107	Some patients, such as those who have had major surgery, will be more open to infection than healthy people. Be aware that refurbishment works may disturb fungal spores and other organisms which could be a serious hazard to patients but which would not affect others.

In a psychiatric hospital, the client decided there was a risk that some of the patients might try to climb on to a traditional scaffold out of hours. The principal contractor therefore used mobile elevating work platforms instead. These were isolated at the end of the working day to prevent unauthorised use. 108	Avoid creating unnecessary obstructions such as trailing leads on stairways, ladders in corridors and poorly parked delivery vehicles. As well as the obvious hazards, they may well impede those who need to gain access through hospital buildings or grounds in an emergency. Control any necessary obstructions by warning everyone likely to be affected well in advance. Provide alternative access routes, clear warning signs and barriers where appropriate. Always clear obstructions as quickly as possible. Check that plant, equipment and materials are stored safely at the end of the shift.

109	Separate site vehicles and pedestrians from the hospital traffic as much as possible. Make sure routes to the site are clearly signposted. If hospital traffic and visitors have to be rerouted during work, make sure the new access routes are also clearly marked.

## House Building

110	House building presents a particular problem because often parts of the new estate will become occupied as others are still being constructed. Liaison with new occupiers will be important, and the sales staff and contractors need to work closely together. The location of the show home and associated sales office can help keep purchasers and prospective purchasers away from the construction work. 111	The perimeter between the site and the occupied area will usually change as the work progresses. Arrangements for maintaining the perimeter and other precautions need to reflect the speed of change within the site and the risk. Whether the construction site needs to be physically separated from the new residents depends on the likelihood that the public will want to come on to the site or stray there by accident and the consequences if they do. For example, if the new residents include young children who may play on the site, then a 2 m fence should be provided and maintained. However, where the work is carried out in an area of the construction site which is remote from the new occupied houses and the population does not include children, then simpler fencing or other measures such as tape and warning signs might prove adequate. 112	Separating plant and vehicles from the public can also become difficult. If possible, construct new roads as early as possible or create alternative routes to avoid using plant and equipment on the same roads as new occupiers. If this cannot be done, keep their use by site traffic to an absolute minimum; introduce and maintain low speeds. Provide clearly signed one-way systems where possible.

A project involved the construction of a new road and the phased construction of new houses. The client specified that the new road had to be complete before work on the housing entered the second phase. At the start of the second phase, the work area was redefined, the perimeter fence was moved and site vehicles were prohibited from using the new road. 113	Housekeeping is particularly important on sites which are partially occupied and partially under construction. At the end of the day, make sure that ladders are removed, materials stacked properly, and that plant is isolated etc. Make maximum use of the compound for storing equipment and materials outside normal working hours.

## Appendix Identifying The Hazards And Evaluating Risks

1	
Protecting the public from the risks created by construction work should be a fundamental objective of any construction project. The effect which the construction work may have on the public should be considered during the design, planning and implementation stages of the project. The earlier the risks to the public are considered, the easier it usually is to eliminate hazards and control risks. But remember, it is necessary to review and, if required, revise the control measures as the work progresses.

2	
The process of systematically identifying significant hazards, determining who could be affected and evaluating what risk the hazards pose in practice is called risk assessment. Elimination of hazards and control of risk is the key to good health and safety management. This section explains how the principles of risk management may be applied to protect the public and visitors from construction activities. The principles of risk assessment are illustrated using two examples.

## Risk Assessment

3	
The risk assessment process can be broken down into five steps:
Step 1: Identify the hazards
4	
A hazard is any event which has the potential to cause harm, eg exposure to a harmful substance. Unless hazards are identified it is unlikely that risks will be properly controlled. This is a vital first step.

Example A: Statue cleaning
Statues in a busy covered shopping 
precinct need to be acid cleaned periodically.

Step 2: Who may be harmed, how and when?

5	
Decide whether members of the public may be affected by these hazards. 

Consider how and when they might be harmed, and for how long.

Example A: Statue cleaning
Anyone who gets the chemical solution on their skin is exposed to the hazard. If a child climbed on to the statue and later rubbed their eyes with their fingers this would aggravate any problems. It can also create a nuisance if it splashes on to clothing.	
Example B: City centre office renewal
The roof of an old Victorian office in 
a city centre requires total renewal. This will be done using a full traditional scaffold. (This example only considers the hazard of erecting the scaffold. It does not include work on the roof.)
Example B: City centre office renewal
People can be struck by scaffolding components during the erection, handling and movement of the scaffolding when it is delivered to the site.

## Step 3: Evaluate The Risks And Consider How The Risk Of Injury Or Ill Health Can Be Reduced 6 Having Identified The Hazards And Who Might Be Affected, You Then Need To

evaluate how likely it is that harm will occur (ie the risk).

Example A: Statue cleaning
The hazard is exposure to the chemical on the statue. Children climbing on to the statue in a shopping precinct can be considered especially at risk. In considering the risk, you will need to 
think about the strength of the solution 
and its harmful effects, and how harmful the effects are, the number of people who could be exposed and the length of their exposure.

7	
This information allows you to decide what measures need to be taken to eliminate the hazards or control the risks to members of the public and visitors. The precautions which you need to take will depend on the significance of the risk, eg the nature of the chemical to which people are exposed, the likelihood that people will be exposed, how many people could be affected, and the consequences if they are exposed. There are certain principles to follow when making your decision:

8	
Always consider if the hazard can be eliminated altogether by using a different 
working method or different materials.

Example A: Statue cleaning
Can the statues be left untreated, or, alternatively, treated by a substance 
which eliminates the acid treatment? Can a less hazardous substance be used?

9	
If the hazard cannot be eliminated, control it at source.

Example A: Statue cleaning	
Can the work be done out of hours? Make sure that a suitable fence is provided around the work, and have regard to any tripping hazard the feet of the fence may create.
Example B: City centre office renewal
Members of the public are exposed to scaffolding components when the scaffold is being delivered, handled and erected. The risk will be greatest when there are large numbers of the public 
around and if they are allowed to pass 
underneath or immediately adjacent to the scaffold when it is being erected.
Example B: City centre office renewal
Schedule the work when there are fewer people around. Provide alternative 
routes away from the scaffolding which are clearly signposted or if a covered walkway or thoroughfare for the scaffold is to be incorporated then ensure that it is constructed first.
Example B: City centre office renewal

Fully board and protect lifts as you sure that those carrying out the work are trained and familiar with working in such an environment.

10	 If the hazard cannot be controlled at source, develop an approach which will provide maximum protection for the maximum number of people, irrespective of any special equipment, training or work process.

Example A: Statue cleaning
Can the statue be removed to be cleaned off site?

Step 4: Record your significant findings and, where necessary, what you intend to do and why
11	 Recording the information obtained during the assessment process is often an important part of managing the risks. The detail should, however, be proportionate to the risks; lengthy or complex records are rarely helpful. Risk assessments do not always need to be written. If, for example, you have less than five people working under your control, it should be possible to just discuss the findings. But even in these circumstances writing it down can still help, so where CDM applies this approach will be valuable in developing parts of the construction phase health and safety plan.

Example A: Statue cleaning	
A record of the control measures for the use of the chemical may help. Information should be available in the event of spillage or emergency. Those carrying out the work should be trained. Control over the size/ amount of chemicals used can have other advantages, eg manual handling, 
environmental and wastage risks can be reduced.

Step 5: Review and revise your assessment where appropriate
12	 Check your assessment and the validity of the assumption you made as the work progresses to make sure your precautions remain appropriate. Valuable lessons can also be learned by carrying out a review of general health and safety performance at the end of each job. This allows you to identify and build upon approaches which have worked as well as learning from those which have not. But again keep it simple and proportionate to the risks involved.

Example A: Statue cleaning	
New substances/treatments may come on to the market or further information may emerge about the current chemical you are using; this may well require you to change.
Example B: City centre office renewal
Create an exclusion zone to keep the public out of the area where components may be dropped during handling.
Example B: City centre office renewal
A generic approach by the contractor may well be appropriate; however, a bespoke assessment could be required in new/unusual circumstances.
Example B: City centre office renewal

If you have a number of incidents (eg where components are dropped during erection or dismantling), you will need to review your assessment. Consider changes in procedures, times and approaches to the work, such as organising road closures.

## Who Does What?

13	 Everyone involved in construction work can help control risks. Clients, planners and designers may often have vital information about hazards. They may also control or influence how and when contractors carry out the work. Relevant health and safety information should be given to all parties who need it. This is essential if hazards are to be identified and risks properly controlled.

## References And Further Reading References

1	
Managing health and safety in construction. Construction (Design and 
Management) Regulations 2007. Approved Code of Practice L144 HSE Books 2007 ISBN 978 0 7176 6223 4 2	
Five steps to risk assessment Leaflet INDG163(rev2) HSE Books 2006 

(single copy free or priced packs of 10 ISBN 978 0 7176 6189 3) www.hse.gov.uk/pubns/indg163.pdf 3	
Control of substances hazardous to health (Fifth edition). The Control of 
Substances Hazardous to Health Regulations 2002 (as amended). 

Approved Code of Practice and guidance L5 (Fifth edition) 

HSE Books 2005 ISBN 978 0 7176 2981 7 4	
A step by step guide to COSHH assessment HSG97 (Second edition) 

HSE Books 2004 ISBN 978 0 7176 2785 1 5	
Incident at work? Flyer MISC769 HSE Books 2007 

www.hse.gov.uk/pubns/misc769.pdf 6	
Traffic signs manual DfT 2006 www.dft.gov.uk
7	
Kidsafe DVD HSE Books 2007 ISBN 978 0 7176 6221 0

## Further Reading

A short guide to managing asbestos in premises Leaflet INDG223(rev3) HSE Books 2002 (single copy free or priced packs of 10 ISBN 978 0 7176 2564 2) www.hse.gov.uk/pubns/indg223.pdf A short guide to the Personal Protective Equipment at Work Regulations 1992 Leaflet INDG174(rev1) HSE Books 2005 (single copy free or priced packs of 15 ISBN 978 0 7176 6141 1) www.hse.gov.uk/pubns/indg174.pdf CDM Regulations industry guidance www.cskills.org/supportbusiness/healthsafety/ cdmregs/guidance/index.aspx Construction (Head Protection) Regulations 1989. *Guidance on Regulations* L102 (Second edition) HSE Books 1998 ISBN 978 0 7176 1478 3 Dust and noise in the construction process CRR73 HSE Books 1995 ISBN 978 0 7176 0768 6
First aid at work: Your questions answered Leaflet INDG214 HSE Books 1997 (single copy free or priced packs of 15 ISBN 978 0 7176 1074 7) www.hse.gov.uk/pubns/indg214.pdf Health and safety in construction HSG150 (Third edition) HSE Books 2006 ISBN 978 0 7176 6182 4 Lighting at work HSG38 (Second edition) HSE Books 1997 ISBN 978 0 7176 1232 1 Safe use of vehicles on construction sites HSG144 (Second edition) HSE Books 2009 ISBN 978 0 7176 6291 3
Safe use of work equipment. Provision and Use of Work Equipment Regulations 
1998. Approved Code of Practice and guidance L22 (Third edition) HSE Books 2008 ISBN 978 0 7176 6295 1 Transport and Regional Affairs Committee Environment Safety at street works and road works: A Code of Practice The Stationery Office 2001 

ISBN 978 0 11 551958 1 Workplace transport safety: An employers' guide HSG136 (Second edition) HSE Books 2005 ISBN 978 0 7176 6154 1

## Further Information

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