| Previous Years                               | 2017/2018   |
|----------------------------------------------|-------------|
| Collection                                   |             |
| Frequency                                    |             |
| 2014/2015                                    | 2015/2016   |
| ŻŹ                                           |             |
| Residual household waste (kg per HH) - (YTD) | Quarterly   |
| Up is                                        |             |
| Bad                                          |             |
| Neutral                                      |             |
| Benchmark - National Data                    | Annual      |
| CES35                                        |             |
| Benchmark - Regional Data                    | Annual      |
| Regional Rank (Rank out of 15)               | Annual      |
| ŻŹ                                           |             |
| Household waste recycled / composted -       |             |
| (YTD)                                        |             |
| Quarterly                                    | 42.50%      |
| Up is                                        |             |
| Good                                         |             |
| Neutral                                      |             |
| Benchmark - National Data                    | Annual      |
| CES36                                        |             |
| Benchmark - Regional Data                    | Annual      |
| Regional Rank (Rank out of 15)               | Annual      |
| Municipal waste landfilled - (YTD)           | Quarterly   |
| Up is                                        |             |
| Bad                                          |             |
| ź                                            |             |
| Green                                        |             |
| Benchmark - National Data                    | Annual      |

## 1. Waste

CES37
Benchmark - Regional Data
Annual
30.00%
21.80%
-
-
-
-
-
-
Regional Rank (Rank out of 15)
Annual
14
15
-
-
-
-
-
-
CES38
Quarterly
93,430
96,949
94,594
26,390
52,010
-
-
-
Neutral
ŻŹ
Neutral
Total tonnes of municipal waste collected (household, commercial, prescribed and inert waste) - (YTD)
ŻŹ
CES39
Tonnes of Landfilled waste - Household (excluding liquid waste) - (YTD)
Quarterly
46,740
48,428
47,765
12,190
24,330
-
-
-
Up is 
Bad
Neutral
ŻŹ
CES40
Tonnes of Landfilled waste - Commercial collection rounds - (YTD)
Quarterly
5,630
5,009
4,853
1,170
2,420
-
-
-
Up is 
Bad
Neutral
ŻŹ
CES41
Tonnes of Landfilled waste - Combined 
(excluding liquid waste)
Quarterly
52,370
54,384
53,358
13,630
27,250
-
-
-
Up is 
Bad
Neutral
ŻŹ
CES42
Cost of landfill tax - Household (excluding liquid waste) - (YTD)
Quarterly
… … …
…
…
-
-
-
Up is 
Bad
Neutral
ŻŹ
CES43
Cost of landfill tax - Commercial collection rounds - (YTD)
Quarterly
…
…
…
…
…
-
-
-
Up is 
Bad

| Previous Years                                   | 2017/2018   |
|--------------------------------------------------|-------------|
| Collection                                       |             |
| Frequency                                        |             |
| 2014/2015                                        | 2015/2016   |
| CES44                                            |             |
| Cost of landfill tax - Combined (excluding       |             |
| liquid waste) - (YTD)                            |             |
| Quarterly                                        |             |
| … … …                                            | …           |
| -                                                | -           |
| Up is                                            |             |
| CES45                                            |             |
| % of properties offered 2 kerbside recyclate     |             |
| collections - (YTD)                              |             |
| Quarterly                                        | 99.00%      |
| Up is                                            |             |
| Good                                             |             |
| 1. Waste                                         |             |
| Quarterly                                        | NC          |
| Up is                                            |             |
| Good                                             |             |
| % of panel who think that the council and        |             |
| partners are doing well helping to reduce        |             |
| amount of household waste                        |             |
| TAP33                                            |             |
| Quarterly                                        | NC          |
| Up is                                            |             |
| % of panel who think that the council and        |             |
| partners are not doing well helping to reduce    |             |
| amount of household waste                        |             |
| Average days taken to remove offensive           |             |
| graffiti - (YTD)                                 |             |
| Monthly                                          | 1.34        |
| Up is                                            |             |
| No of offensive graffiti cases reported          | Monthly     |
| Up is                                            |             |
| CAN008                                           |             |
| No of offensive graffiti cases dealt with by     |             |
| CYC                                              |             |
| Monthly                                          | 19          |
| ŻŹ                                               |             |
| No of offensive graffiti cases that breached     |             |
| SLA                                              |             |
| Monthly                                          | 3           |
| Up is                                            |             |
| Average days taken to remove non-offensive       |             |
| graffiti - (YTD)                                 |             |
| Monthly                                          | 2.05        |
| Up is                                            |             |
| No of non-offensive graffiti cases reported      | Monthly     |
| Up is                                            |             |
| CAN009                                           |             |
| No of non-offensive graffiti cases dealt with by |             |
| CYC                                              |             |
| Monthly                                          | 89          |
| ŻŹ                                               |             |
| No of non-offensive graffiti cases that          |             |
| breached SLA                                     |             |
| Monthly                                          | 8           |
| Up is                                            |             |
CSPEC1 Calls for Service - Flytipping - Rubbish
Monthly
1,358
1,711
2,276
525
658
-
-
-
Up is 
CSPEC4 Calls for Service - Vegetation (includes weeds 
and overgrown hedges)
Monthly
931
1,113
1,759
547
728
-
-
-
Up is 
CSPEC5 Calls for Service - Cleansing (includes dog 
fouling, litter and all other cleansing cases)
Monthly
1,729
1,834
2,130
528
1,059
-
-
-
Up is 
CSPEC6 Calls for Service - Graffiti
Monthly
158
271
337
39
38
-
-
-
Up is 
CSPEC7 Calls for Service - Litter bins
Monthly
107
117
190
48
67
-
-
-
Neutral
ŻŹ
CSPEC8 Calls for Service - Dog bins
Monthly
105
113
130
49
60
-
-
-
Neutral
ŻŹ
ŻŹ
Bad
Neutral
ŻŹ
Neutral
ŻŹ
Neutral
ŻŹ
Bad
Neutral
Bad
Ÿ
Red
Bad
Ÿ
Red
Neutral
ŻŹ
Bad
Neutral
Bad
ź
Green
Bad
ź
Green
Neutral
Bad
ź
Green
ŻŹ
Bad
Neutral
Bad
Ÿ
Red
Bad
Ÿ
Red
Bad
ź
Green
Neutral

| Previous Years                                   | 2017/2018                                   |
|--------------------------------------------------|---------------------------------------------|
| Collection                                       |                                             |
| Frequency                                        |                                             |
| 2014/2015                                        | 2015/2016                                   |
| CSPMA7 CYC Mobile App - Grand Total              | Monthly                                     |
| ŻŹ                                               |                                             |
| SLA02                                            |                                             |
| 2 Hour Cleansing cases completed within SLA      |                                             |
| - (YTD)                                          |                                             |
| Monthly                                          | 78.00%                                      |
| Up is                                            |                                             |
| Good                                             |                                             |
| SLA04                                            |                                             |
| Standard Cleansing cases completed within        |                                             |
| SLA - (YTD)                                      |                                             |
| Monthly                                          | 90.00%                                      |
| Up is                                            |                                             |
| Good                                             |                                             |
| 2. Public Realm                                  |                                             |
| SLA18                                            |                                             |
| Overall Public Realm Cleansing cases             |                                             |
| completed within SLA - (YTD)                     |                                             |
| Monthly                                          | 84.00%                                      |
| Up is                                            |                                             |
| Good                                             |                                             |
| ź                                                |                                             |
| % of panel satisfied with their local area as a  |                                             |
| place to live                                    |                                             |
| Quarterly                                        | NC                                          |
| Up is                                            |                                             |
| Good                                             |                                             |
| Benchmark - Community Life Survey                | Annual                                      |
| TAP01                                            |                                             |
| Benchmark - LG Inform                            | Annual                                      |
| % of panel dissatisfied with their local area as |                                             |
| a place to live                                  |                                             |
| Quarterly                                        | NC                                          |
| Up is                                            |                                             |
| Quarterly                                        | NC                                          |
| Up is                                            |                                             |
| Good                                             |                                             |
| % of panel who think that the council and        |                                             |
| partners are doing well at improving green       |                                             |
| spaces                                           |                                             |
| TAP30                                            |                                             |
| 3. Satisfaction                                  |                                             |
| Quarterly                                        | NC                                          |
| Up is                                            |                                             |
| % of panel who think that the council and        |                                             |
| partners are not doing well at improving green   |                                             |
| spaces                                           |                                             |
| Quarterly                                        | NC                                          |
| Up is                                            |                                             |
| Good                                             |                                             |
| % of panel who think that the council and        |                                             |
| partners are doing well at improving the quality |                                             |
| of streets/public spaces                         |                                             |
| TAP32                                            |                                             |
| Quarterly                                        | NC                                          |
| Up is                                            |                                             |
| % of panel who think that the council and        |                                             |
| partners are not doing well at improving the     |                                             |
| quality of streets/public spaces                 |                                             |
| FPN01a                                           | Fixed Penalty Notices - Dog Fouling         |
| ŻŹ                                               |                                             |
| FPN01b                                           | Fixed Penalty Notices - Litter              |
| ŻŹ                                               |                                             |
| FPN01c                                           |                                             |
| Fixed Penalty Notices - S34 non production of    |                                             |
| waste transfer notes                             |                                             |
| Monthly                                          | 2                                           |
| ŻŹ                                               |                                             |
| FPN01d                                           | Fixed Penalty Notices - S46 Household Waste |
| ŻŹ                                               |                                             |
| 4. Penalty Notices                               |                                             |
| FPN01e                                           |                                             |
| Fixed Penalty Notices - S47 Commercial           |                                             |
| Waste                                            |                                             |
| Monthly                                          | 0                                           |
| ŻŹ                                               |                                             |
| Neutral                                          |                                             |
| ŻŹ                                               |                                             |
| Neutral                                          |                                             |
| ŻŹ                                               |                                             |
| Neutral                                          |                                             |
| Red                                              |                                             |
| ŻŹ                                               |                                             |
| Neutral                                          |                                             |
| ŻŹ                                               |                                             |
| Bad                                              |                                             |
| Neutral                                          |                                             |
| ŻŹ                                               |                                             |
| Neutral                                          |                                             |
| ŻŹ                                               |                                             |
| Bad                                              |                                             |
| Neutral                                          |                                             |
| ŻŹ                                               |                                             |
| Neutral                                          |                                             |
| ŻŹ                                               |                                             |
| Bad                                              |                                             |
| Neutral                                          |                                             |
| Neutral                                          |                                             |
| Neutral                                          |                                             |
| Neutral                                          |                                             |
| Neutral                                          |                                             |
| Neutral                                          |                                             |

| Previous Years                                    | 2017/2018                                  |
|---------------------------------------------------|--------------------------------------------|
| Collection                                        |                                            |
| Frequency                                         |                                            |
| 2014/2015                                         | 2015/2016                                  |
| FPN02a                                            | Community Protection Notices - Dog Fouling |
| ŻŹ                                                |                                            |
| FPN02b                                            |                                            |
| Community Protection Notices - Waste              |                                            |
| accumulation on residential property              |                                            |
| Monthly                                           | 0                                          |
| ŻŹ                                                |                                            |
| FPN02c                                            | Community Protection Notices - Other       |
| ŻŹ                                                |                                            |
| 4. Penalty Notices                                |                                            |
| PP06                                              |                                            |
| % of food premises that are classified as         |                                            |
| broadly compliant                                 |                                            |
| Quarterly                                         | 93.00%                                     |
| Up is                                             |                                            |
| Good                                              |                                            |
| % of panel who think that the council and         |                                            |
| partners are doing well at reducing air pollution |                                            |
| Quarterly                                         | NC                                         |
| Up is                                             |                                            |
| Good                                              |                                            |
| TAP29                                             |                                            |
| Quarterly                                         | NC                                         |
| Up is                                             |                                            |
| 5. Public Protection                              |                                            |
| % of panel who think that the council and         |                                            |
| partners are not doing well at reducing air       |                                            |
| pollution                                         |                                            |
| One Planet Council - All Resources - Total        |                                            |
| &RVW…                                             |                                            |
| Annual                                            |                                            |
| …                                                 |                                            |
| NC                                                | -                                          |
| Up is                                             |                                            |
| One Planet Council - All Resources - Total        |                                            |
| CO2 (t)                                           |                                            |
| Annual                                            | 15,204                                     |
| Up is                                             |                                            |
| 2QH3ODQHW&RXQFLO(QHUJ\7RWDO&RVW…                  |                                            |
| Annual                                            |                                            |
| …                                                 |                                            |
| .97                                               |                                            |
| NC                                                | -                                          |
| Up is                                             |                                            |
| OPC00                                             |                                            |
| 2QH3ODQHW&RXQFLO:DWHU7RWDO&RVW…                   |                                            |
| Annual                                            |                                            |
| …                                                 |                                            |
| 1                                                 |                                            |
| NC                                                | -                                          |
| Up is                                             |                                            |
| …                                                 |                                            |
| 2QH3ODQHW&RXQFLO7UDYHO7RWDO&RVW…                  |                                            |
| Annual                                            |                                            |
| …                                                 |                                            |
| .94                                               | .01                                        |
| -                                                 | -                                          |
| Up is                                             |                                            |
| 2QH3ODQHW&RXQFLO:DVWH7RWDO&RVW…                   |                                            |
| Annual                                            |                                            |
| …                                                 |                                            |
| 8                                                 |                                            |
| …                                                 |                                            |
| -                                                 | -                                          |
| Up is                                             |                                            |
| CES020                                            | York's CO2 per head of population (tonnes) |
| Up is                                             |                                            |
Quarterly
NC
NC
27.68%
23.94%
NC
28.73%
NC
-
Up is 
Good
% of panel who think that the council and partners are doing well helping to reduce carbon footprint
TAP34
Quarterly
NC
NC
46.06%
46.98%
NC
44.92%
NC
-
Up is 
% of panel who think that the council and partners are not doing well helping to reduce carbon footprint
Quarterly
NC
NC
16.67%
14.86%
NC
15.37%
NC
-
Up is 
Good
% of panel who think that the council and partners are doing well encouraging the use of low emission vehicles
TAP35
Quarterly
NC
NC
52.01%
51.13%
NC
53.46%
NC
-
Up is 
% of panel who think that the council and partners are not doing well encouraging the use of low emission vehicles
Neutral Neutral Neutral
ŻŹ
Neutral
ŻŹ
Neutral
ŻŹ
Bad
Neutral
ŻŹ
Bad
Neutral
ŻŹ
Bad
Neutral
ŻŹ
Bad
Neutral
ŻŹ
Bad
Neutral
ŻŹ
Bad
Neutral
ŻŹ
Bad
Neutral
Bad
ź
Green
ŻŹ
Neutral
ŻŹ
Bad
Neutral
ŻŹ
Neutral
ŻŹ
Bad
Neutral