Online ticket 
issuing systems 
alert passengers 
Ticket 
that the timetable is 
not confirmed and 
Issuing 
System 
the train may not 
(TIS) 
run 
supplier 
 
May 18 
Sept. 18 
Arriva Trains Wales 
Trainline 
 
1 
CrossCountry 
Trainline 
 
 
 
East Midlands Trains 
Trainline 
 
 
 
 
Trainline 
Grand Central 
 
 
TBC 
Awaiting confirmation. 
Greater Anglia 
Trainline 
 
 
 
Northern 
Trainline 
 
 
 
Scotrail 
Trainline 
 
 
 
Trainline 
 
 
 
West Midlands Trains / London Northwestern Virgin Trains 
Trainline 
 
 
 
Worldline 
 
 
Great Western Railway Hull Trains 
Worldline 
 
 
Worldline 
 
 
South Western Railway 
Worldline 
 
 
C2C 
Worldline 
 
 
Companies using the Worldline Ticket Issuing System (TIS) are currently working to introduce more complete information in online sales channels, including where train timetables are not yet confirmed. A variety of other improvements are being developed in this area including real-time information on train services; removal of cancelled services from options shown to passengers and details of planned engineering work. 
TransPennine Express 
On Track 
Govia Thameslink Railway  
Retail 
 
 
 
Southeastern 
On Track 
Retail 
 
 
 
TBC 
- 
TBC 
Awaiting confirmation. LNER took over the InterCity East Coast franchise in June 2018. 
London North Eastern Railway (LNER) Chiltern 
Silverrail 
 
TBC 
Awaiting confirmation. 
 

                                                            
1  - indicates that development work is underway and / or changes are pending implementation. 

Further information 
 
(More information from each of the 
companies listed is provided on our 
website at 
http://orr.gov.uk/rail/consumers/railtimetable-issues)  
Keolis Amey will run the Wales and Border franchise from October and will use the Trainline TIS.